Professional Documents
Culture Documents
CBC 3 - Key of Selling
CBC 3 - Key of Selling
The process of :
Developing customer relationships
Discovering customer needs
Matching appropriate products with these needs and comunicating benefits.
CONCEPTS
Personal selling
Telemarketing-selling
Business to business
Basic Selling Steps
AIDA concept
SPIN model
FABV approach
etc
SPIN MODEL
AIDA CONCEPT
FABV APPROACH
All of the processes in
selling need a good skill
of public speaking.
“You can take away my
money and my factories.
Leave me my sales staff
and I’ll be back where I
was in two years”
THANK YOU!