Professional Documents
Culture Documents
Step 1:A product is developed that is perceived to be needed by customers and therefore will attract
adequate sales volumes.This will involve extensive customer analysis, considering which features
customer values and only these features are included in the product design.
Step 2:A target price is then set based on the customers’ perceived value of the product. This will take in
to account the competitor products and the market conditions expected at the time that the product
will be launched. Hence a heavy emphasis is placed on external analysis before any consideration is
made of the internal cost of the product. This will therefore be a market based price.
Step 3:The required target operating profit per unit is then calculated. This may be based on either
return on sales or return on investment.
Step 4:The target cost is derived by subtracting the target profit from the target price.
Step 5:Costs for the product are then calculated and compared to the target cost mentioned above.
Step 6:If there is a cost gap, attempts will be made to close the gap. Techniques such as value
engineering may be performed, which looks at every aspect of the value chain business functions, with
an objective of reducing costs while satisfying customer needs.
Example 1:
A car manufacturer wants to calculate a target cost for a new car, the price of which will be set at
$17,950.The company requires an 8% profit margin on sales.
Required
What is the target cost?
Example 2:
A selling price of $44 has been set in order to compete with a similar radio on the market that has
comparable features to Edward Co.’s intended product. The board has agreed that the acceptable
margin (after allowing for all production costs) should be 20%.
Component 1 (Circuit board) – these are bought in and cost $4·10 each. They are bought in batches of
4,000 and additional delivery costs are $2,400 per batch.
Component 2 (Wiring) – in an ideal situation 25 cm of wiring is needed for each completed radio.
However, there is some waste involved in the process as wire is occasionally cut to the wrong length or
is damaged in the assembly process. Edward Co estimates that 2% of the purchased wire is lost in the
assembly process. Wire costs $0·50 per meter to buy.
Assembly labour– these are skilled people who are difficult to recruit and retain. Edward Co has more
staff of this type than needed but is prepared to carry this extra cost in return for the security it gives
the business. It takes30 minutes to assemble a radio and the assembly workers are paid $12·60 per
hour. It is estimated that 10% of hours paid to the assembly workers is for idle time.
Production Overheads– recent historic cost analysis has revealed the following production overhead
data:
Fixed production overheads are absorbed on an assembly hour basis based on normal annual activity
levels. In a typical year 240,000 assembly hours will be worked by Edward Co.
Required:
(d) Calculate the expected cost per unit for the radio and identify any cost gap that might exist.
Targetcostgap=Estimatedproductcost– Targetcost
Itisthedifferencebetweenwhatanorganisationthinksitcancurrentlymake aproductfor,
andwhatitneedstomakeitfor, inordertomakearequired profit.
Remove features from the productthat add to cost but do not significantly add value to the
product when viewed by the customer. This should reduce cost but not the achievable selling
price. This can be referred to as value engineering or value analysis.
Team approach:
Cost reduction works best when a team approach is adopted. The company should bring
together members of themarketing, design, assembly and distribution teams to allow discussion
of methods to reduce costs. Open discussion and brainstorming are useful approaches here.
Labor Efficiency:
Productivity gains may be possible by changing working practices or by de-skilling the process.
Automation is increasingly common in assembly and manufacturing and the company should
investigate what is possible here to reduce the costs.
The learning curve may ultimately help to close the cost gap by reducing labour costs per unit.
Clearly reducing the percentage of idle time will reduce product costs. Better management,
smoother work flow and staff incentives could all help here. Focusing on continuous
improvement in production processes may help.
Questionsthatamanufacturermayaskinordertoclosethegapinclude?
Example:
The Swiss watchmaker Swatch reportedly used target costing in order to produce
relatively low-cost, similar looking plastic watches in a country with one of the
world’s highest hourly labor wage rates.
Suggest ways in which Swatch may have reduced their unit costs for each watch?
Spontaneity: unlike goods, a service is consumed at the exact same time as it is made available.
No service exists untilit is being experienced by the consumer.
Heterogeneity/variability: A service involves people and, because people are all different, the
service received may vary depending on which person performs it. Standardization is expected
by the customer but it is difficult to maintain.
Intangibility: unlike goods, services cannot be physically touched.
Perishability: unused capacity cannot be stored for future use.
‘No transfer of ownership takes place when a service is provided’
‘Serviceindustries rely heavily on their staff, which often has face-to-face contact with the
customer, and represent the organisation’s brand’.