Tracing and Verification Services

UBMV Company Profile

 UBMV (Pty)Ltd , Reg Number 2018/233824/07, Vat Reg 4660283823

WHY USE US AS YOUR PRESENT-DAY TRACING AGENT?

Dear Thinus

Thank you very much for your tracing report. I am really pleased that you have
been able to trace this young woman so that we can pay the lump sum we are
holding for her to her. We have used other tracing agencies in the past, but your
service is the best I have experienced. I will certainly recommend your services.

Tony Barnes | Principal Officer | Murray & Roberts Materials Retirement Fund

❖ We are POPI Compliant.

❖ Our servers are secured in a secured data centre in Cape

Town.

❖ Our system is SSL encrypted.

❖ You have full access to your data 24/7.

❖ Highly skilled and trained POPI compliant tracing agents.

https://ubmv.co.za, https://tracing.network, support@ubmv.co.za

WhatsApp: 066 220 5503, Phone: 011 534 8642

 UBMV (Pty)Ltd , Reg Number 2018/233824/07, Vat Reg 4660283823

OUR PROPOSED SOLUTION

UBMV (Tracing. Network) is an easily accessible and user-friendly online Trace

Instruction Management System, allowing you to:
❏ Upload your Trace Instructions, single or batch.
❏ Monitor the progress of your instructions in real-time.
❏ Register unlimited Administrators/Users on the system – each user can
manage his/her batch instructions.
❏ Full access to our online system.
❏ Download reports in any of the following formats: CSV, Excel or PDF.
Reports are fully configurable to your unique requirements.
❏ The system is live and updated in real-time, enabling you to track the
progress of your instructions when and where it suits you.
❏ You will receive a daily, weekly or monthly update on all completed trace
instructions.
❏ We only return a trace instruction as unsuccessful once all
avenues have been exhausted.

TRACING PROCESS WORKFLOW

Tracing Process Workflow Details

1. Receive Trace ● Receive batch files from the Client via email or
Instructions SFTP and upload them to the system
(Tracing.Network)
● An email confirming receipt of the Trace
Instructions is sent to the Client.

2. Analyse Data We analyse the data and split it into “with ID” or “no
ID”

https://ubmv.co.za, https://tracing.network, support@ubmv.co.za

WhatsApp: 066 220 5503, Phone: 011 534 8642

 UBMV (Pty)Ltd , Reg Number 2018/233824/07, Vat Reg 4660283823

3. Data ● With ID – goes to Smart Information Bursae for

Enrichment data enrichment
own data and ● No ID with Date of Birth – goes to Smart
external data Information Bureau for possible matches on
DOB, Name and Surname
sources
● No ID no Date of Birth – we use data mining
techniques from different databases

4. DHA - Living We split Deceased and Alive records after data

Status cleansing, ID verification and Deceased flag
Verification
done.

5. Make ● Once the data is loaded onto the system and

Available for geocoded, Tracing Agents from the appropriate
Agents to locations claim the instruction and commence
Claim either desktop, physical field tracing or
investigative tracing using their network of
community structures, including
community-based organisations, ward
councillors and chiefs.
● Detailed instructions are given to the tracing
agent regarding claim forms and required
documentation for processing

6. Progress Trace Agents update their progress in real-time within

Update the Tracing.Network system. This allows you to
monitor and track the status of your trace instructions
from the convenience of your desktop.

7. Quality Checks ● Once the trace agents submit completed trace

results, we conduct internal quality checks and
information verification before notifying the
Client via daily status update emails of the
outcomes.
● These accounts will be in a pending approval
process for the Client to validate and approve.
● Confirmed trace reports will display the
confirmed, updated member/beneficiary details.

8. Client Signs The Client has the option to either reject or approve
Off on the documents uploaded straight away by updating the
Approval instruction as “Approved/Accepted” or “Rejected.”

9. Billing Report A billing report and invoice for successful traces are
and Invoicing sent to you monthly.

https://ubmv.co.za, https://tracing.network, support@ubmv.co.za

WhatsApp: 066 220 5503, Phone: 011 534 8642

 UBMV (Pty)Ltd , Reg Number 2018/233824/07, Vat Reg 4660283823

We use the
latest search
tools and a
selection of
databases,
combined with
the expertise
of our
specialist
telephone and
field tracing
network.

Our Trace Agents can be deployed to cover all required locations.

With their capability of working remotely, they go out into remote
areas to ensure that the relevant person signs the required
documents.

➔ Confirmed trace reports are emailed to the Administrator daily and

available online 24/7
➔ All reports have detailed information on all actions performed.

➔ All tracing is done on a NO TRACE NO FEE.

➔ Our pricing might seem high, but higher pricing = HIGHER RETURNS.

➔ We have a proven 65% success rate.

https://ubmv.co.za, https://tracing.network, support@ubmv.co.za

WhatsApp: 066 220 5503, Phone: 011 534 8642

 UBMV (Pty)Ltd , Reg Number 2018/233824/07, Vat Reg 4660283823

A Capable and Reliable Partnership

We prefer to work in partnership with our clients, in an accountable

and transparent approach to business dealings. Cloud-based and
accessible from any device, you have full access to the system to
monitor the progress of your instructions in real-time. Your
Retirement Fund clients’ trace instructions will not be returned until
every avenue has been exhausted and every attempt made to fulfil
your instruction.

Our goal is to provide an exceptional experience each time, as we

believe the word of mouth referrals from satisfied and happy
customers are our most powerful marketing message.

Value for Money

Our fees are competitive and represent very good value for money
to you’s individual clients. We do not expect that our fees are
considerably more than our competitors, and using the UBMV
(Tracing Network) Platform equates to complete control and
transparency, minimal risk of fraud, faster turnaround times and
peace of mind knowing your instructions is in the most capable
hands.

Included in our fee, we offer:

● 100% accuracy - our qualified agents do comprehensive

quality checks on each confirmed trace, including bank
verification, if required;
● 24/7 access to the system to monitor progress in
real-time;
● Instant access to a national network of highly skilled
and experienced tracing agents.

For your clients, this means that your Funds are working with an
organisation that brings extensive previous experience, backed by the
best agents. We have the technology, processes and methodologies to
meet and exceed your expectations and successfully deliver the required
outcomes.

https://ubmv.co.za, https://tracing.network, support@ubmv.co.za

WhatsApp: 066 220 5503, Phone: 011 534 8642

 UBMV (Pty)Ltd , Reg Number 2018/233824/07, Vat Reg 4660283823

TRACING FEE STRUCTURE

Contact us for a Fee proposal

When you choose UBMV as your business partner, you’ll be working with
a highly trained team that understands your Fund needs and the issues
you face. We are committed to providing you with the latest technologies,
proven systems and service excellence.

Once a member has been traced, we can distribute the claim form and
collate the members’ responses. This entails security protocol to prevent
fraudulent claims on the fund and actively follow-up with those members
whose documents are outstanding. We can handle the distribution and
collation of documents on a large scale, providing the Fund with a
“Ready-to-Pay” record.

Please note that all fees exclude VAT and work on a

‘No trace, No fee’ basis.

https://ubmv.co.za, https://tracing.network, support@ubmv.co.za

WhatsApp: 066 220 5503, Phone: 011 534 8642