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SENA

INFORMATION SYSTEMS ANALYSIS AND DEVELOPMENT

ACTIVITY
AP04-AA5-EV05. ENGLISH - DEVELOPMENT OF A
TECHNICAL MANUAL

ELABORATED BY:

EMMANUEL PINEDA LEIVA

INSTRUCTOR
PABLO ANDRES LEON VALLEJO

2021

Emanuel Pineda - AP04-AA5-EV05.


USER'S MANUAL GUIDE
“AP SOFWARE DESING”

CONTENTS:
1. INTRODUCTION
2. RECOMMENDATIONS AND WARNINGS
3. TROUBLESHOOTING
4. PROCEDURES
5. LOGIN TO THE SITE
6. REGISTRATION OF DATA
7. PRODUCT ADVISING
8. ONLINE PAYMENT
9. RESPONSIBLE
10. CONCLUSION OF THE TECHNICAL MANUAL
11. GLOSSARY OF TECHNICAL TERMS

Emanuel Pineda - AP04-AA5-EV05.


INTRODUCTION

In this manual we will see some functions of our software "AP SOFTWARE
DESING" to make its operation as efficient as possible, when performing any task in
the user interface, functions such as online payments, registration of data, and even if
the customer wishes, you can register your data for future promotions of the software.
(web page) It is a program that can be used from approximately the age of 15 years
and older.

RECOMMENDATIONS AND WARNINGS

Emanuel Pineda - AP04-AA5-EV05.


 Read the technical manual carefully before you start using the software on your
operating system.

 When performing online transactions never leave your personal card data
stored in the system.

 Make sure to maintain a stable power connection to your pc.

 Verify if you have a stable internet connection with a good internet connection.

 Try to use on computers with windows7 or more advanced to improve your


performance experience with the software.

 Do not enter personal data with a reminder if you are using the program in a
public place.

 It is recommended that the connection for online transfers be private and not
public.

 In case of any problems, consult troubleshooting, or write to online support


www.apsofwaredising.com with our call centers at (514-896-7) Cali-Colombia.

TROUBLESHOOTING

A. No connection. A: may be cable disconnected, modem off, wifi off.

Emanuel Pineda - AP04-AA5-EV05.


B. Page does not load. B: restart browser, restart modem, restart pc.

C. No data entry. C: keyboard cable disconnected, restart page.

D. If no solution is found manually. D: write to online support URL


www.apsofwaredising.com, or with our call centers at (514-896-7) Cali-
Colombia.

PROCEDURES

If you have any doubts about the manual you can follow the following steps of the
assistant guide to be able to fulfill the desired function.

LOGIN TO THE SITE:


1. Open a new tab in your web browser

2. In the search bar at the top type, www.apsofwaredising.com and click on it.

Emanuel Pineda - AP04-AA5-EV05.


3. The page will open immediately with its respective functions.

REGISTRATION OF DATA
1. When you are in the main page go to the top left side and select the option
register user data by clicking on the following link.

2. Fill in the respective fields with name, email, telephone, and city.

3. When you finish filling out the data select the box at the bottom of the bars that
says remember data (only if the network is trusted if it is not remember never
do it can be a victim of a cyber hacker).

Emanuel Pineda - AP04-AA5-EV05.


4. At the end you will see a sign with the box (registration successful).

Emanuel Pineda - AP04-AA5-EV05.


PRODUCT CONSULTING

1. After registering the data enter in the upper right bar and select the option
(quotation by mail) click on the following link.

2. All the products will appear in the list, select the ones you want to quote.

3. After selecting them click on the lower button at the end of the products that
says (general consultation).

4. Automatically a message will appear that says (Dear customer, your product
quotation will be sent to your email within 1 hour approximately).

Emanuel Pineda - AP04-AA5-EV05.


ONLINE PAYMENTS

1. First you must have the data entered in the page to be able to make online transactions.

2. After being in the main page of ap. software design in the lower right corner select the box
(pay here) click on it.

3. Enter the data in the outgoing box, card #, your respective card ccv, name and surname, date
of issue, card key.

Emanuel Pineda - AP04-AA5-EV05.


4. Then click and you will see the products you have selected for payment.

5. At the end of the list you must enter again the card code to confirm the purchase.

6. In case it is only online payment of products (pay products monthly) do the same procedure,
but remember that the list will not appear, the balance to be paid will appear.

7. After you see the amount, enter the card password and click on it.

8. Automatically regardless of whether it is online payment or online purchase a message will be


generated (successful transaction) and then an email confirmation of the purchase will be sent
to your account.
Emanuel Pineda - AP04-AA5-EV05.
RESPONSIBLE

vThe responsible for the software is ap. software desing, any questions according to
our current legal framework, write to online support www.apsofwaredising.com with
our call centers to the number (514-896-7) Cali-Colombia.
CONCLUSION OF THE TECHNICAL MANUAL

An optimal study and handling of the user's manual will help to understand more
easily the functions that the program ap. software desing has for you, giving a pleasant
use to the user and in an efficient way, ap. software desing supports all its software,
with online help or by means of call to the client personally directly to his home so
you will not have worries. More information at www.apsofwaredesing.com.co
Emanuel Pineda - AP04-AA5-EV05.
GLOSSARY OF TECHNICAL TERMS

PC = personal computer

SOFTWARE = set of programs and routines that enable the computer to perform
certain tasks.

Emanuel Pineda - AP04-AA5-EV05.


CYBERNETIC = interdisciplinary computational technology used for the extension
of human capabilities.

MODEM = Device that allows data transmission between computers communicating


over a basic telephone line or other data lines.

TAB = element of a program interface that allows you to quickly change what you are
viewing without changing the window you are using in a program or menu.

HACKER = A person with strong computer skills who is dedicated to detecting


security flaws in computer systems.

CCV = Card back-up code used as a security method for transactions where the card
is not physically present.

INTERNET = Worldwide computer network that uses the telephone line to transmit
information.

URL = Uniform Resource Locator, i.e., refers to the unique address that identifies a
web page on the Internet.

WIFI = wireless network through which devices such as computers (laptops and
desktops), mobile devices (smartphones and accessories) and other equipment
(printers and camcorders) can interact with the Internet.

Emanuel Pineda - AP04-AA5-EV05.

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