ASSIGNMENT 2

Project Team Performance and Multi-

generational workforce

BUSINESS PROJECT MANAGEMENT

BMO5602

Name : ALBARAA ALHAMAD

ID : 3841717

LECTURER’S NAME: Dr Alan Small

TUTOR’S NAME : Dr Alan Small

Date : 28 March 2011

 Project Team Performance

Table of Contents
Table of Contents..........................................................................................2

Introduction..................................................................................................3

The Multi-generational Workforce..................................................................3

The Veterans or ‘The Loyal generation’ (1922-1945).........................................3

Baby Boomers.................................................................................................... 3

Generation X or The Lost Generation.................................................................3

Generation Y or Millennial...................................................................................3

Project Team Performance and Multi-generational workforce..........................3

Communication...................................................................................................3

Authority............................................................................................................. 3

Mentoring........................................................................................................... 3

Work Ethic.......................................................................................................... 3

Competitive Advantage......................................................................................3

Team Environment.............................................................................................3

Division of Work..................................................................................................3

Work Process and Team Structures....................................................................3

Formality of Work...............................................................................................3

Work Styles.........................................................................................................3

Motivation........................................................................................................... 3

References....................................................................................................3

ALBARAA – Business Project Management – Assignment # 1 Page 2

 Project Team Performance

Introduction

The present workforce demographics are dramatically shifting. The current corporate

America is more diverse in terms of age with an unparalleled four generations of workers

working together. This is because the Traditional generation or Veterans are delaying

retirement while others are coming back to work, the Baby Boomers are beginning to retire,

the Generation Xers have united their family /work priorities and generation Y is entering the

workforce with uniquely different requirements of their employees than those of the former

generation (Gallagher 2004, p. 2).

Additionally, each of this generation has its own goals, values and communication

approaches in the work place. Moreover, each of this generation has its own distinct set of

values, characteristics, preferences and beliefs. However, such a broad stand also provides a

broad base of ideas, attitudes and approaches which in turn create challenges to employers in

terms of maximizing on productivity, developing the business and protecting profits (Pitt-

Catsouphes and Matz-Costa 2009, p. 4).

Nonetheless, both employees and employers are faced with new opportunities and challenges

which are related to the modern multi-generational workforce. Therefore understanding these

differences and amalgamating them in the workplace is a challenge. This is because these

dynamics have an effect on staffing, efficiency and retention (Manion 2009, p. 8). As such,

most companies and firms are realizing that age does actually matter due to the increased

difference and friction in the workplace (Pitt-Catsouphes and Matz-Costa 2009, p. 4).

The Multi-generational Workforce

ALBARAA – Business Project Management – Assignment # 1 Page 3
 Project Team Performance

Phillip, DR and Addick, LK, 2010, Engaging a multi-generational workforce, International

Journal of Facility Management, vol. 1, no. 1, pp. 1-10.

Pitt-Catsouphes, M and Matz-Costa, C, 2009, Engaging the 21st century multi-generational

workforce, Accessed from

http://agingandwork.bc.edu/documents/IB20_Engagement_2009-02-10.pdf

Sparks, K, 2008. The multigenerational workforce, HR@ Work, vol. 1, no. 2, pp. 1-8

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