eoce Da bec 27a Oe +no@ =eoce 0 mepsyamaseesppbaneams - BOONE OEE Ey crnert wrath ote oo |.Definition of Interpersonal Skills skills that are used to properly interact and communicate with other people, both individually and in groups learned in everyday life by witnessing other people use them with positive resultseo ce D@ meesyarsseasepbaceam293370 = oe enDeem = OUR O6e jens wah onit oo ll. Definition of a Manager employees given the responsibilities of human, financial, material, and information resources in order to accomplish company goals and manage a business efficiently daily responsibilities include: acknowledging problems and making decisions in how to approach them, enforcing courses of action, and evaluating decisions and actions and making any crucial changes has 4 functions: planning, organizing, leading, and controllingeoce (| ftpraoed ppb) es “Oe ynaeen BOONE OEE Ey crnert wrath ote oo Il. Definition of a Manager: Functions PLANNING develops certain strategies, policies, and methods that are designed to complete the goals of the organization gives direction to a company; and increases @ company's ability to be successful in achieving its goalseoce oe pba pT meio “Oe mW BOONE 0G Bp ctanert-wanth ones Il. Definition of a Manager: Functions ORGANIZING assembles a company's employees and materials in a way that will allow it to achieve its objectives involves three steps: developing tasks, labor units, and positionseoce (| ftpraoed ppb) - BOONE OEE Ey crnert wrath ote oo Il. Definition of a Manager: Functions LEADING also known as motivating guiding end influencing other people to achieve goals involves four basic duties: educating, evaluating, counseling, and representingeoce (| ftpraoed ppb) - BOONE OEE Ey crnert wrath ote oo Il. Definition of a Manager: Functions CONTROLLING includes activities that assess and evaluate the result of planning organizing, and leading efforts helps managers detect the productiveness of the other functions helps direct employee work towards company goals helps @ company apportion its resources efficiently and effectivelyeoce (| ftpraoed ppb) - BOONE OEE Ey crnert wrath ote oo Il. Definition of a Manager: Roles INTERPERSONAL ROLE ‘equles her io have contact with collegues, customers, executes, and others INFORMATIONAL ROLE acts 25 representatives by gg formation abou the company tthe public DECISIONAL ROLE cts as negotiators to help secure resour ‘others inside and outside 26 for thelr team and to draw out participation from ‘companyeoce (| ftpraoed ppb) - BOONE OEE Ey crnert wrath ote oo Il. Definition of a Manager: Skills TECHNICAL SKILLS knowedgeot processes, to CONCEPTUAL SKILLS J and tectniques speciticto acompany or industry enable managers to see each employee and department as pat ofthe entire organization, and the companys part ofa bigger Industry RELATIONSHIP SKILLS ‘what the manager uses to communicate effectively and work wal with otherseee ° arssds¢pboccom BOONE OEE Ey crnert wrath ote oo Ill. Definition of Organizational Behavior systematic study and application of knowledge about how individuals and ‘groups act within the organizations where they work examines human behavior in a work environment and determines its impact on job structure, performance, communication, motivation, leadership, etc.eoce oe pba pT meio “Oe mW BOONE 0G Bp ctanert-wanth ones IV. Disciplines that Contribute to OB PSYCHOLOGY SOCIOLOGY SOCIAL PSYCHOLOGY ANTHROPOLOGYeoce (| ftpraoed ppb) - BOONE OEE Ey crnert wrath ote oo V. There are Few Absolutes in OB Humans are not alike, thus, the ability to make simple, accurate and sweeping generalizations is limited OB notions must indicate situational conditions x leads to y, but only under conditions specified in z (the contingency variables)eoce oe pba pT meio “Oe mW BOONE 0G Bp ctanert-wanth ones ‘Stimulating nnovation@ Coping with “Temporain Working in Networked Organizations Helping Employees Balance Work-Life Conflicts Creating a Positive Work Ervionment Improving Ethical Bebavioreoce 0 a oe pe : — “Oe noeenm = GALLO Fyommes-vaanonyte oo