Professional Documents
Culture Documents
Question: 2
Correct
Review Quality Management Plan and evaluate the effect of the additional feature on quality
Create a change request and proceed for review by the Change Control Board
Hold a meeting with the customer to explain why it is not a good option to incorporate
change requests during project execution
Explanation
After the impact of the change has been assessed, the project manager should notify the customer about
the impact on the project constraints.
Question: 3
Correct
CAHNGE MANAGEMENT
PMP
Raise a change request to address the change through change control process
Explanation
For any change in the project, the first thing you should evaluate the impact on the project constraints,
then Raise a change request to address the change through the change control process.
Question: 4
Correct
Your customer asks for a small change in the project, which was
not budgeted initially. It is a small effort compared to the total
project, and you need the goodwill of the customer to be
successful in a multi-million dollar gas project. What will you do?
Implement approved changes according to the change management plan to meet the
project requirements
CAHNGE MANAGEMENT
PMP
Since you need to maintain goodwill, you agree to incorporate the change
Tell the customer to keep it a secret and not inform the sponsor about the change to be
implemented
Explanation
Implement approved changes according to the change management plan to meet the project
requirements.
Question: 5
Correct
Explanation
CAHNGE MANAGEMENT
PMP
change request to the customer ) is not the best option. The change could have an internal origin. It is
best to first seek approval from the project sponsor.
Question: 8
Correct
Explanation
The schedule baseline can only be changed after it is formally approved by the stakeholders and
executed through the change control process.
Question: 9
Correct
CAHNGE MANAGEMENT
PMP
The Project Manager should raise a formal change order that is signed by both the parties to
incorporate the change
The Project Manager can bring up this deviation during Procurement Performance Review
The Project Manager shall communicate the change request and its implication to the seller
in a meeting
Since the Project Manager has already signed the contract and the project is nearing
completion, this change need not be updated in the project
Explanation
Project Manager should raise a formal change order, signed by both the parties to incorporate the
change. A contract is a legal document which is binding to both the parties and any changes in the
contract can only be done through a change order signed by both the parties
Question: 10
Correct
CAHNGE MANAGEMENT
PMP
Report his behavior to the senior manager, suggesting why he should no longer be
associated to your project as a stakeholder
Explanation
It is important that a project manager considers written and well-documented change requests for the
project
Question: 12
Correct
Ask the customer to write a formal change request and follow the follow integrated change
control
Terminate the contract and prepare another one as it is just the beginning of the project and
you already find many information missing
Add the feature in the project scope as the customer should be happy and the project has
anyways just started
Politely refuse the customer stating that you can no longer honor additional changes as the
contract is already signed
Explanation
After signing the contract, the only way to change it is by following the integrated change control.
CAHNGE MANAGEMENT
PMP
Question: 13
Correct
Analyze the impact of the change request on the other project constraints
Bring the change request to Change Control Board to decide on its fate
It is difficult to incorporate this feature as the project is already moved out of planning stage
Explanation
As a project manager, you should first analyze the impact of the change request on the other project
constraints.
Question: 14
Correct
CAHNGE MANAGEMENT
PMP
Analyze the impact of the change on the project's quality objectives and quality planning
Update the project management plans and other project documents including project
baselines
Look for alternative options including schedule compression techniques like crashing and
fast tracking
Raise a change request form and send it for approval to change control board
Explanation
It is important to analyze the impact of change on not only the triple constraints, but also on the quality.
The Project Manager needs to determine whether the quality objectives and quality planning need to be
modified to address the changes. Option (Look for alternative options including schedule compression
techniques like crashing and fast tracking ) is already addressed as part of assessing the impact on the
triple constraints.
Question: 15
Correct
CAHNGE MANAGEMENT
PMP
Explanation
A formal, documented change request is the best course of action for a change request stemming from a
law or regulation
Question: 17
Correct
You are listing down the possible reasons that can cause scope
change in your project. Which one of the following will NOT be a
valid reason for scope change?
Explanation
All of the options stated above will have an impact on the scope, but the change in the estimation
approach from top down to bottom up (Option Change in the estimation approach from top down to
bottom up ) will not have any impact on the change to the scope.
Question: 18
Correct
CAHNGE MANAGEMENT
PMP
Explanation
Whenever there is a change, impact on all of the triple constraint factors should be evaluated.
Question: 19
Correct
The customer has asked you to get the project completed one
week ahead of schedule. What is the best thing for you to do?
Crash
CAHNGE MANAGEMENT
PMP
Fast Track
Explanation
The other options are used to reduce the project schedule, but the first thing to do is understand the
impact of the change.
Question: 20
Correct
Explanation
This is the first thing that you should do. Unless you know the impact, you will not be sure about what to
communicate to either your manager or the customer.
Question: 21 Correct
CAHNGE MANAGEMENT
PMP
Discuss with the team to figure out the impact of the change
Explanation
The project is nearly complete (about to close), and the impact of the change is known to be major.
Therefore, you need to get direction from your management before responding to the customer.
Question: 22
Correct
CAHNGE MANAGEMENT
PMP
Meet with the customer to understand why he is asking for the change
Ask the team members to implement the change without going to the change control board
Explanation
Meet with the customer to understand why he is asking for the change
Question: 23
Correct
Update the Scope and Schedule baselines to reflect the approved changes
CAHNGE MANAGEMENT
PMP
Perform Risk Identification to identify any Risk in the newly added work
Explanation
Update the Scope and Schedule baselines to reflect the approved changes. Although the plan has been
approved by the change control board, the first thing you should do is update the scope and schedule
baseline.
Question: 24
Correct
Tell him that you cannot implement the change as the project deadline has already been
communicated to the Customer
Explanation
You should not go ahead and implement a suggestion just because the schedule is reduced by 3
months. The best thing to do in such scenarios is to analyze
CAHNGE MANAGEMENT
PMP
Question: 25
Correct
The members on the CCB use expert judgment to accept or reject the change
Analyze the impact of the change request with your team members
Call the CCB and advise them about whether they should approve or reject the change
Explanation
As a Project Manager, you can only create change requests when needed and submit them to the
change control board for approval. Accepting or rejecting the change is decided by the change control
board.
Question: 26
Correct
CAHNGE MANAGEMENT
PMP
It will ensure that only necessary changes are considered and implemented.
It will maintain the record of all changes for budget tracking purposes.
It will ensure that only stakeholders with significant authority can submit change requests.
Explanation
A robust change control process will ensure that only the necessary changes are considered and
implemented. A change control process cannot help with the number of changes that will be requested in
the project as the number of changes depends on how well defined the scope of the project is. Again, all
stakeholders, regardless of their authority, should be able to submit change requests.
Question: 27 Correct
CAHNGE MANAGEMENT
PMP
Explanation
Configuration management plan is a subset of the project management information system (PMIS) that
describes the different versions and characteristics of the product, service, or result of the project and
ensures accuracy and completeness of the description.
Question: 28
Correct
Perform an impact analysis on all project Constraints such as scope, time, cost, quality, risk,
and others.
Submit the change request to the change control board for its approval or rejection
Implement the approved change in the direct and manage project work process
CAHNGE MANAGEMENT
PMP
Deny the request since it is too late in the project life cycle to incorporate any new change
Explanation
If one of the stakeholders request change request, the first step is to Perform impact analysis on all
project Constraints such as scope, time, cost, quality, risk, etc.
Question: 29
Correct
Explanation
An approved change request for corrective actions, preventive actions, and defect repairs will be
implemented in the Direct and Manage Project Work process.
Question: 30
Correct
CAHNGE MANAGEMENT
PMP
Explain the change procedure and ask to submit a request for change
Explanation
Explaining the change procedure and asking to submit a request for change is the best choice.
Question: 31
Correct
You are managing a project to set up a brand new play area for
the community. You and your team have been working as per
plan and things are moving smoothly. Suddenly, one of the
stakeholders indicates that the play area must also include a
sand pit. This was not originally planned for, so you analyze the
impact on the cost, schedule, and scope. You then submit the
change request to the Change control board for their approval.
You have immediately received approval. What should your next
step be?
CAHNGE MANAGEMENT
PMP
Update the work performance reports and share them with stakeholders
Explanation
Once you have created the change request and submitted for approval, you don't need to set up a
separate meeting with the change control board unless asked for. Work performance reports will be
shared as per agreed frequency. However, this is irrelevant to the question. You might be tempted to
jump in and start work immediately, but first, the impacted baselines should be updated. In this case, all
three baselines have to be updated. This is necessary to ensure that performance information is tracked
against the new baselines and not the old ones.
Question: 32
Correct
CAHNGE MANAGEMENT
PMP
Analyze the impact of the change on scope, schedule, and cost, and then write up a Change
Request
Refuse to adopt this change as this would mean a change in the agreed process
As the changes will help improve quality, execute white box testing
Explanation
This is a question meant to test your understanding of change management. Any change, however small
or big, should always be first analyzed for its impact on the constraints-scope, cost, and schedule-and
then submitted to change control for approval. Changes without formal approval should not be
implemented.
Question: 33
Correct
The changes along with their impact on cost, time, and risk are logged
CAHNGE MANAGEMENT
PMP
Be careful and read carefully regarding the situation you are being asked to evaluate. In this case, the
change is not going to impact any of the baselines. In such cases, the project manager has the authority
to make changes to the project if there is no impact on the baselines. This is one condition where
changes can be made without undergoing change control, but note that this is done after ensuring that
there is no impact on the baselines.
Question: 35
Correct
Make the changes as they are being asked for by a key stakeholder
Explanation
Any changes being asked for or requested to any approved plan need to be formally reviewed by the
CAHNGE MANAGEMENT
PMP
Question: 36
Correct
Explanation
The first step in processing any change request is to fully analyze and understand its impact on the
project. Since Tim has only done an "initial and quick" analysis, he has to do a more in-depth analysis.
For example, an assessment of priority level and an impact assessment (e.g. estimated impact to budget,
work effort, and schedule) is often included in a change request, so that the Change Control Board (CCB)
can make a more informed decision. It is possible to then get further input from others when putting
together the change request, once completed, the change request is submitted to the CCB for approval,
and only then is the change implemented and communicated with the customer
Question: 37
Correct
CAHNGE MANAGEMENT
PMP
Approach the stakeholder and discuss the request. Ask that the change be completely
described and submitted in a change request.
Have the team member start working on these proposed changes after the meeting
Reject the proposed changes because they will have too great an impact on the project and
inform the stakeholder.
Explanation
The first step upon learning about a request for change is for the project manager to discuss the change
and either document
Question: 38
Correct
CAHNGE MANAGEMENT
PMP
Fill in the change request form based on the information from the sponsor and submit to the
change control board
Forward the sponsor's email to the change control board for approval.
Explanation
A change request should be submitted according to the process specified in the change management
document. The project manager should not immediately change project plans or implement changes
without the approval by the change control board. Forwarding the sponsor's email to the change control
board may be expedient but it would not be in the format required of a change request. It would likely be
missing key information such as the impact of the change to the project baselines, risks, etc.
Question: 39
Correct
CAHNGE MANAGEMENT
PMP
Estimate Budget
Estimate Costs
Control Communications
Explanation
The question asks, "which processes would you use to get APPROVAL for this increase?" A request for
an increase to the project budget can occur any time after the project management plan is approved until
the project is closed. All requests to change the project budget must be submitted as a change request
and reviewed for approval in the Perform Integrated Change Control process.
Question: 40
Correct
You are currently engaged in the Direct and Manage Project Work
process and you are performing an activity that realigns the
performance of the project work with the project management
plan. What is the name of this activity?
Corrective Action
Preventive Action
Defect Repair
CAHNGE MANAGEMENT
PMP
Explanation
Change requests document preventive and corrective actions. Corrective action is an activity that
realigns the performance of the project work with the project management plan.
Question: 41
Correct
Explanation
The Correct answer is ( Update the Project Management Plan )
Let's review the different options below.
•
The Project Charter is usually not updated once it is approved.
• The Scope Baseline is subsidiary to the
Project Management Plan and only one of the baselines that need to be updated. So it is not the best
answer.
• Implement the approved changes to the product should be done only after the Project
CAHNGE MANAGEMENT
PMP
Management Plan is updated. The updated Project Management plan will describe the work required to
implement the change and how that work will be monitored and controlled.
• So the correct answer is that
as part of the Perform Integrated Change Control process, you must update the Project Management
Plan for any changes in scope, cost, and schedule baselines after the change request is approved, but
before those changes are implemented in the Direct and Manage Project Work process.
Question: 42
Correct
This approved change will be verified for the correct implementation of the defect fix in
quality control
The approved change will be submitted to the customer to keep them informed about
defects
As the change is already approved, there is no need to verify anything once the defect is
fixed
Explanation
All approved changes for any defect fixes must be verified in quality control for their correct
implementations. WBS change may not be required always. There is no mandate that approved changes
have to be informed to the customer; this depends on the nature of the change, for example, if the
customer raised it.
CAHNGE MANAGEMENT
PMP
Question: 43
Correct
Explanation
In integrated change control, the effect of a change should be reviewed in an integrated manner across
various areas of the project. Therefore consideration of the impact on overall project objectives and plans
is the best answer even though other options are also correct.
Question: 44
Correct
CAHNGE MANAGEMENT
PMP
impacted?
The sponsor
The customer
Explanation
For changes that do not impact baselines, decisions are usually made by the project manager. In case
baselines are going to be impacted then the approval decisions is made by the CCB (change control
board), and additionally by the customer and sponsor if they are not part of the CCB already.
Question: 45
Correct
Control Quality
Manage Quality
CAHNGE MANAGEMENT
PMP
Explanation
As part of the Perform Integrated Change Control process, a change log update indicates that some
changes are approved and some are not. Approved change requests may include modifications such as
defect repairs, revised work methods, and revised schedules. Partial change completion may result in
inconsistencies and later delays due to incomplete steps or corrections. The implementation of approved
changes should be verified, confirmed for completeness, retested, and certified as correct.[PMBOK 6th
edition, Page 301]
Question: 46
Correct
The customer has called you just one day before project closure
and requesting to add a new feature to the product. You have
asked the customer to raise a formal change request. What will
you do next?
As this is likely to extend the project closure date, first create a change request for that
before processing the customer's change request
Pass the request to the change control board for their decision
Explanation
CAHNGE MANAGEMENT
PMP
Question: 47
Correct
Explanation
Answer = ( Baseline should have been updated). The baseline should have been updated. Without this, a
change should not be implemented in case the baseline would be impacted due to the change. All other
answers are not the best though they will be part of the change control process
Question: 48
Correct
CAHNGE MANAGEMENT
PMP
Project Charter
Cost Estimates
Project Deliverables
Explanation
Changes can impact the Project Management Plan, Cost Estimates, and Project Deliverables. Frequent
change requests to the project scope would not impact the Project Charter.
Question: 49
Correct
CAHNGE MANAGEMENT
PMP
Do nothing until the customer points out the defects during the Validate Scope process
Ask your customer to pay you an extra amount for the defect repairs
Explanation
It is not acceptable to do nothing now that you know there are defects. Repairing the defects is your
responsibility and you need to absorb this cost of nonconformance instead of passing it on to the
customer. You need to follow the proper change control procedures in order to get the defects repaired.
You have to create a change request in order to gain approval for the remedial work.
Question: 50
Correct
Document the reasons for nonacceptance and process any change requests they may
require
Set up another meeting with the customer to change the scope of the project to remove the
deliverable
CAHNGE MANAGEMENT
PMP
Escalate this issue to the project team and take their advice
Explanation
The first thing you should do is to document the reasons for nonacceptance. Those deliverables may
require a change request for defect repair. Change requests should be processed through the Perform
Integrated Change Control process.
Question: 51
Correct
Explanation
As a project manager, you have the responsibility to ensure that all change requests are reviewed and
analyzed using
the Perform Integrated Change Control process established for the project. As part of this
process, the decisions made
on the change requests should be communicated to the request owner or
group. In the scenario, the decision has been
made (the change request has been approved); therefore,
the decision should be communicated to the relevant
stakeholders. Typically, the decisions are
CAHNGE MANAGEMENT
PMP
Question: 52
Correct
Approve the request as the project manager has authority to decide for the group
Approve the request as the project sponsor has the final say
Explanation
The description provided by the question indicates that the Perform Integrated Change Control process is
underway. One
of the tools and techniques associated with the Perform Integrated Change Control
process is decision making.
Decision-making techniques include voting which can take the form of
unanimity, majority, or plurality to decide whether
to accept, defer, or reject a change request. The project
management plan establishes the criteria for which change
requests are approved, rejected, or deferred.
CAHNGE MANAGEMENT
PMP
Question: 53
Correct
Update the schedule baseline and Begin working on the new task immediately
Explanation
Although the new project activity does not affect the end date of the project, but it may affect the scope
baseline and the other project constraints, therefore the project manager should submit the change
request first and take approval from CCB.
Question: 54
skipped
CAHNGE MANAGEMENT
PMP
Explanation
Since the new concept be developed will significantly change the design, and impact the project budget
and schedule, the project manager should Refer to the perform integrated change control process to
manage this change.
Question: 55
skipped
CAHNGE MANAGEMENT
PMP
Verify that the change does not affect the project baseline.
Explanation
If the change does not affect the project baseline, the project manager have the authority to approve the
change.
CAHNGE MANAGEMENT