FalconStor

FalconStor
Continuous Data
Continuous Data Protector
Protector
VirtualAppliance
Virtual Appliance (CDPVA)
GETTING STARTED GUIDE
USER GUIDE
FalconStor® Continuous Data Protector
Virtual Appliance (CDPVA)
Getting Started Guide
version 7.00

FalconStor Software, Inc.

2 Huntington Quadrangle, Suite 2S01
Melville, NY 11747
Phone: 631-777-5188
Fax: 631-501-7633
Web site: www.falconstor.com

Copyright © 2001-2011 FalconStor Software. All Rights Reserved.

FalconStor Software, IPStor, TimeView, and TimeMark are either registered trademarks or trademarks of FalconStor Software,
Inc. in the United States and other countries.
Linux is a registered trademark of Linus Torvalds.
Windows is a registered trademark of Microsoft Corporation.
All other brand and product names are trademarks or registered trademarks of their respective owners.
FalconStor Software reserves the right to make changes in the information contained in this publication without prior notice. The
reader should in all cases consult FalconStor Software to determine whether any such changes have been made.

This product is protected by United States Patents Nos. 7,093,127 B2; 6,715,098; 7,058,788 B2; 7,330,960 B2; 7,165,145 B2
;7,155,585 B2; 7.231,502 B2; 7,469,337; 7,467,259; 7,418,416 B2; 7,406,575 B2 , and additional patents pending."

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CDP Virtual Appliance Getting Started Guide

Contents
Introduction
Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
Benefits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
24 x 7 server protection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
Database and application protection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
Rapid recovery from software and hardware failure . . . . . . . . . . . . . . . . . . . . . . . . .4
Hardware/software requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
CDPVA Specification and requirement summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
Minimum ESX server requirements: shared server configuration . . . . . . . . . . . . . . .7
Minimum ESX server requirements: dedicated server configuration . . . . . . . . . . . . .8
About this document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
Knowledge requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9

Install CDP virtual appliance

Installation for VMware vSphere . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
Installing CDPVA via Virtual Appliance Import from a downloaded zip file . . . . . . .10
CDP Virtual Appliance configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
Account Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
Basic system environment configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12

Index

CDP Virtual Appliance Getting Started Guide i

CDP Virtual Appliance Getting Started Guide

Introduction
The FalconStor Continuous Data Protector (CDP) Virtual Appliance for VMware
vSphere 4 and 5 is a pre-built, pre-configured, and ready-to-run software application
packaged with an operating system in a virtual machine. Offering advanced disk-
based data protection technology, CDPVA protects physical and virtual servers
simultaneously for continuous data availability, eliminating data loss from corruption
or failure.
The CDP Virtual Appliance for VMware vSphere integrates with the VMware
vSphere host, enabling fast recovery with 100% data integrity. FalconStor
DiskSafe™ and database agents run on a Windows server to capture changed data
blocks made to a system or disk without impacting application performance. It
mirrors data in real-time to the backend CDP server via iSCSI and takes point-in-
time snapshots that enable users to roll back to a desired point and quickly recover
data. The back-end CDP server retains up to 255 snapshots, which can be mounted
directly for backup, verification, testing, and recovery in moments regardless of
database size.

Components
CDPVA consists of the following components:

Component Description

CDP Virtual Appliance A virtual machine that runs FalconStor CDP software.
This virtual appliance is responsible for capturing point-
in-time snapshots (TimeMarks) of data and maintaining
the CDP data journal. A snapshot storage pool and
CDP storage pool are managed by the CDP Virtual
Appliance, using virtual disks mapped from disk files or
RDMs.
FalconStor The Windows management console that can be
Management Console installed anywhere there is IP connectivity to the CDP
Virtual Appliance.

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 Introduction

The following optional components are available on the FalconStor Client Install disc
(FalconStor Client Install Disc.iso) on the FalconStor Customer Support Portal at
http://fscs.falconstor.com:

Component Description

DiskSafe Host-side software that is installed on each virtual or

physical machine to capture every write and journal them
on the CDP Virtual Appliance using the iSCSI protocol.
Recovery Agents FalconStor recovery agents offer recovery solutions for
your database and messaging systems.
FalconStor® Message Recovery for Microsoft® Exchange
(MRE) and Message Recovery for Lotus Notes/ Domino
(MRN) expedite mailbox/message recovery by enabling
IT administrators to quickly recover individual mailboxes
from point-in-time snapshot images of their messaging
server.
FalconStor® Database Recovery for Microsoft® SQL
Server expedites database recovery by enabling IT
administrators to quickly recover a database from point-
in-time snapshot images of their SQL database.
Snapshot Agents Coordinate with Windows NTFS and Linux EXT2/3/XFS
volumes and supported database applications in order to
guarantee that snapshots are taken with full application
level integrity for fastest possible recovery. A full suite of
Snapshot Agents is available so that each snapshot can
later be used without lengthy chkdsk and database/email
consistency repairs. Snapshot Agents are available for
Oracle®, Microsoft® Exchange, Lotus Notes®/Domino®,
Microsoft® SQL Server, IBM® DB2® Universal Database,
Sybase® and many other applications.
SAN Disk Manager Host-side software that helps you register host machines
with the CDP virtual appliance.

To install optional agent components, log into the FalconStor Customer Support
Portal and follow the steps below:

1. Click View Build, Patches, & Documentation in the right panel.

2. Click the plus sign next to IPStor to expand.

3. In the CDP section, click the Build button on the far right of the screen.
The download manager screen displays.

4. Select the CDPVA folder

5. Select the Agents folder.

CDP Virtual Appliance Getting Started Guide 2

 Introduction

Benefits
The CDP Virtual Appliance offers a unified solution for both local backup/recovery
and remote DR. Its ease of use and flexible architecture enables data recovery from
a local or remote CDP server.

24 x 7 server protection
Traditional backup systems are often limited because of the time frame of the
backup window. With most systems, backup can only be performed once a day and
if a problem occurs, it can be difficult to resolve. For example, if a backup fails, it is
not easy to recover from the problem and start another backup during the same
backup window.
FalconStor's CDPVA works in conjunction with FalconStor DiskSafe, host-based
data protection software. DiskSafe protects disks by capturing block-level changes
made to system and data disks and replicating the data to a FalconStor CDP virtual
appliance without impacting the performance of the applications running on the
protected machines.
It is also possible for multiple CDPVAs to replicate their journal and snapshots to
each other across a global network. Therefore, it is possible to deploy the
FalconStor CDP Virtual Appliance as a very effective global disaster recovery
solution, which is ideal for remote offices, allowing organizations to consolidate all
disk images from smaller sites to a central management site.

Database and application protection

DiskSafe integrates with host-side snapshot agents to provide consistent recovery
points. These point-in-time snapshots facilitate rapid recovery when the host
experiences a hard (disk crash) or soft (human error, application crash, virus, or data
corruption) failure. If a snapshot agent was not used, it would be much harder to
recover data. For example, a database might need to be repaired before recovery,
extending recovery time.
With FalconStor's CDPVA, when creating a snapshot, DiskSafe triggers the
snapshot agent to communicate with the database or an application, putting it briefly
into backup mode, ensuring that the database can be directly mounted from any
snapshot recovery point.
For added protection, FalconStor's CDPVA supports a group-level snapshot of all
related databases and transaction logs, even if they are on different volumes or
disks. A snapshot of all group members is created at the same time, providing point-
in-time recovery points that are consistent and have 100% data integrity.
Refer to the DiskSafe User Guide and the Snapshot Agents User Guide (available
from ftp.falconstor.com) for additional information.

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 Introduction

Rapid recovery from software and hardware failure

The FalconStor CDPVA allows you to recover from any hardware or software failure
– such as a lost file, system, or crashed server – in minutes. Database and
messaging agents ensure data integrity during the snapshot process.
The FalconStor CDPVA protects applications running on virtual and physical
machines, including system and data disks, allowing the administrator to recover
from software or hardware failure.
If one or more files are lost, the administrator can easily copy the lost files from the
snapshot disk. If the protected server is a Microsoft Exchange server, the
administrator can quickly recover mailbox data from the recovery storage group that
is directly mounted to the Exchange mailbox database.
Before FalconStor's CDPVA, the administrator would not be able to do anything if
disk array hardware was broken, causing Exchange services to stop. The
administrator would have to wait for the hardware to be repaired.
With FalconStor's CDPVA, the administrator can mount the snapshot disk and
provide it to the server via an iSCSI connection. The administrator can then start up
the system by booting from the iSCSI HBA in about five minutes. This provides the
service with the original settings on the same server. If the iSCSI HBA was not
installed on the server, the administrator can also start the service from the DiskSafe
snapshot disk on a VMware vSphere host.
CDPVA is available in the following versions:

CDPVA Standard Edition • Supports up to four (4) Storage Capacity license

for ESX 4.0/4.1 using SAS* drives (direct
attached storage configuration) connected to a
RAID controller with battery-backed cache.
• Supports up to ten (10) Storage Capacity license
for ESX 4.x/5.x for use with external shared
storage only.
• Includes the following client application support:
• Snapshot Director for VMware ESX
• SAN Client
• DiskSafe
• Snapshot Agent
• Recovery Agent
• RecoverTrac
* SAS drives are strongly recommended. SATA
drives are only supported in a RAID 1, 5, 6, or 10
configuration containing at least eight disk drives
due to performance constraints.
CDPVA Standard Edition • Includes all of the features of the standard
trial edition for a 30 day period.
• Can be upgraded to the standard edition

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 Introduction

Hardware/software requirements

Component Requirement

CDP Virtual Appliance CDPVA supports VMware vSphere 4 and 5 platforms.

All necessary critical patches for VMware vSphere are available on the
VMware web site.
FalconStor A virtual or physical machine running any version of Microsoft Windows that
Management Console supports the Java 2 Runtime Environment (JRE).
DiskSafe Refer to the DiskSafe Release Notes for the latest requirements.
Snapshot Agents A virtual or physical machine running DiskSafe and a supported application
such as Oracle, Exchange, Notes/Domino, SQL, Sybase, and many others.
Refer to the Snapshot Agents Release Notes for the latest requirements.
VMware ESX Server • FalconStor Virtual Appliances for VMware are supported only on VMware
hardware Compatibility certified server hardware.
• To ensure system compatibility and stability, refer to the online
compatibility guide http://www.vmware.com/resources/compatibility/
search.php?action=base&deviceCategory=server.
64-bit processor For maximum virtualization and iSCSI SAN service, CDPVA uses 64-bit
system architecture. To verify 64-bit virtual machine support, refer to the
Processor Check for 64-bit Compatibility from the VMware Download
Center.
BIOS VT Support The VMware vSphere host must be able to support hardware virtualization
for the 64-bit virtual machine. To verify BIOS VT support, refer to the
VMware knowledgeBase article #1011712 - “Determining if Intel
Virtualization Technology or AMD Virtualization is enabled in the BIOS
without rebooting.”
2000 MHz CPU CDPVA reserves CDP resources of 2000MHz for storage virtualization,
resource reservation iSCSI service, Snapshot, and replication processes, ensuring sufficient
resources for the VMware ESX server and multiple virtual machines.
4 GB Memory CDPVA reserves 4 GB of memory resources for storage virtualization, iSCSI
resource reservation service, Snapshot, and replication processes, ensuring sufficient resources
for the VMware ESX server and multiple virtual machines.
The ESX server specifications are:
• 500MB for VMware ESX server system
• 4 GB for FalconStor CDP Virtual Appliance
• More memory for the other virtual machines running on the same ESX
server

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 Introduction

Component Requirement

Storage Supports up to four (4) Storage Capacity licenses for ESX 4.x/5.x using SAS
drives (direct attached storage configuration) connected to a RAID controller
with battery-backed cache and up to ten (10) Storage Capacity licenses for
ESX 4.x/5.x for use with external shared storage attached to the ESX host
via iSCSI or Fibre Channel, depending upon your storage capacity license.
Additional storage can be added in 1 TB increments. Storage is allocated
from the standard VMware virtual disk on the local storage or the raw device
disk on SAN storage.
CDPVA also supports Storage Pools, into which you can add different sized
virtual disks. The system allocates resources for storage provisioning or
snapshots on demand.
Network Adapter CDPVA is pre-configured with two virtual network adapters that manage
your iSCSI connections. For the best network performance, the vSphere
host needs two physical network adapters for one-to-one mapping to the
independent virtual switches and the virtual network adapters of CDPVA. In
addition, the vSphere host may need extra physical network adapters for
vSphere management, VMware VMotion, or physical network redundancy.
• Two physical network adapters for one-to-one virtual network mapping to
FalconStor CDPVA.
• Optional physical network adapters links to one virtual switch for physical
network adapters redundancy.
• Optional physical network adapters for vCenter management on an
isolated subnet or VLAN.
• Optional physical network adapters for VMotion connectivity on an
isolated subnet or VLAN.

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 Introduction

CDPVA Specification and requirement summary

Minimum ESX server requirements: shared server configuration
The following table lists the requirements for deploying the CDP VA in a
shared server configuration:

Spec Server Configuration

Host CPU 2 quad-core with 2.0 GHz or higher speed

CDP VA CPU Share 2 GHz virtual CPU reservation; 2 virtual CPUs
Host RAM 16 GB memory (24 GB or greater recommended for
environments with high VM memory usage)
CDPVA RAM Share 4 GB memory reservation
Host NICs 2 x 1 GbE NICS or 1 x 10 GbE NIC
Disks Direct Attach Storage deployments:
• RAID controller with 256 MB or more of battery-
backed write cache.
• Minimum of 5 disks per vSphere host (7200 RPM or
faster SAS drives, 1 drive for ESX boot).
• Performance will vary based on the number of drives,
spindle speed-RPM, RAID type.
External Shared Storage (SAN):
• Minimum of 4 drives in a RAID5 configuration (iSCSI
or Fiber Channel)
• Minimum of 6 drives in a RAID6 configuration (iSCSI
or Fiber Channel)
• Performance will vary based on the number of drives,
spindle speed-RPM, RAID type.

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 Introduction

Minimum ESX server requirements: dedicated server configuration

The following table lists the requirements for deploying the CDP VA in a
dedicated server configuration:

Spec Server Configuration

Host CPU 2 Dual-core 1.5 GHz 64-bit processor

OR
1 Quad-core 2.0 GHz 64-bit processor
CDP VA CPU Share 2 GHz virtual CPU reservation; 2 virtual CPUs
Host RAM 16 GB memory
CDPVA RAM Share 4 GB memory reservation
Host NICs 2 x 1 GbE NICS or 1 x 10 GbE NIC
Disks Direct Attach Storage deployments:
• RAID controller with 256 MB or more of battery-
backed write cache.
• Minimum of 5 disks per vSphere host (7200 RPM or
faster SAS drives, 1 drive for ESX boot).
• Performance will vary based on the number of drives,
spindle speed-RPM, RAID type.
External Shared Storage (SAN):
• Minimum of 4 drives in a RAID5 configuration (iSCSI
or Fiber Channel)
• Minimum of 6 drives in a RAID6 configuration (iSCSI
or Fiber Channel)
• Performance will vary based on the number of drives,
spindle speed-RPM, RAID type

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 Introduction

About this document

This document provides step-by-step procedures for installing and using the CDPVA
in a VMware ESX 4.x, ESXi 4 and 5 environment. VMware vSphere host, ESX server
and ESXi server are used interchangeably throughout this document.
The following topics will be covered in this document:
• Installation pre-requisites
• Installation on the virtual appliance
• Verification of the deployment
• Configuration of the virtual appliance
• Host-side software installation
• Protection of servers
• Keycode management
• Replicating data for disaster recovery purposes
• Recovering files, folders, disks, partitions, and entire machines

Knowledge requirements
Individuals deploying CDPVA should have administrator level experience with
VMware vSphere and vCenter and will need to know how to perform the following
tasks:
• Create a new virtual machine from an existing disk
• Add new disks to an existing virtual machine as Virtual Disks or Mapped
Raw Disks
• Troubleshoot virtual machine networks and adapters
• Create a new virtual switch
Although not required, it is also helpful to have knowledge about the technologies
listed below:
• Linux
• iSCSI
• TCP/IP

CDP Virtual Appliance Getting Started Guide 9

CDP Virtual Appliance Getting Started Guide

Install CDP virtual appliance

Installation for VMware vSphere
The FalconStor CDP Virtual Appliance is available from the FalconStor TSFTP site
or http://fscs.falconstor.com as a downloadable zip file. The FalconStor-CDPVA-70-
7088-007a.zip package is for new installations and supports VMware vSphere 5.0,
4.1, and 4.0.
The latest VMware ESX server and hypervisor ESXi supports virtual appliance
import execution from a VMware vSphere Client.
Before installation, you must ensure that the CPU supports 64-bit operating systems
and is compatible with the VMware ESX system and the system BIOS can support
Virtualization Technology (VT). Refer to Hardware/software requirements for details.

Installing CDPVA via Virtual Appliance Import from a downloaded zip file
1. On each machine, unzip the CDPVA.zip file and extract the package to any
folder. For example, you can create a folder called FalconStor-CDPVA.

2. If not already open, launch the VMware vSphere Client and connect to the ESX
server with root privileges.

3. For VMware vSphere Client, Select File --> Deploy OVF Template

4. For the Import Location of the Import Virtual Appliance Wizard, click the Browse
button on the Import from file option. Then select the folder to which you
extracted the package. Expand the folder FalconStor-CDPVA --> FalconStor-VA
and select the file: FalconStor-CDPVA.ovf in the FalconStor-VA folder. The
Virtual Appliance Details checks the virtual appliance information for FalconStor
CDPVA.

5. Click Accept at the End User License Agreement screen to continue.

6. Click Next to continue the import. The Name and Location displays the default
appliance name: FalconStor-CDPVA. You can change the name of the virtual
machine. This change will not be applied into the actual appliance name.

7. On the Datastore list, click on the datastore containing at least 28 GB of space

for the CDPVA system Import.
8. Select the Disk Format and click Next to continue import.
There are two Disk Formats that can be selected for storing the virtual machines
virtual disks. By default, the Thick provisioned format is selected.

9. For Network Mapping, select the virtual machine network of the ESX server that
the CDPVA virtual Ethernet adapter will link to.

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 Install CDP virtual appliance

10. On the Ready to Complete screen, review all settings and click Finish to start the
virtual appliance import task.
The virtual appliance import status window displays the completion percentage.
It usually takes five to 10 minutes to complete this task.

11. Click Close when the completion percentage reaches 100% and the import
window displays Completed Successfully.

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 Install CDP virtual appliance

CDP Virtual Appliance configuration

Account Management
There are three types of accounts for the virtual appliance, each with different
permission levels. The three accounts have the same default password.
● fsadmin - can perform any VA operation other than managing accounts. They
are also authorized for VA client authentication. The default password is
IPStor101 and is case-sensitive.
● fsuser - can manage virtual devices assigned to them and can allocate space
from the storage pool(s) assigned to them. In addition, they can create new
SAN/NAS resources, clients, and groups as well as assign resources to clients,
and join resources to groups, as long as they are authorized. VA Users are also
authorized for VA client authentication. Any time an VA User creates a new SAN/
NAS resource, client, or group, access rights will automatically be granted for the
user to that object. The default password is IPStor101 and is case-sensitive.
● root user - has full privileges for all the system operations. Only root can manage
the user account and system configuration (maintenance).

Basic system environment configuration

Before starting CDPVA, it is recommended that you first add a virtual disk to CDPVA
for data storage. Refer to the Configuration and Management chapter of the CDP
Virtual Appliance User Guide for detailed instructions. Then return to this section to
continue configuring CDPVA.
It is recommended that you use a standalone physical LUN as the CDPVA data disk
for the CDPVA virtual disk. Do not create the CDPVA data disk in a physical LUN
where the CDPVA system resides. Make sure the CDPVA system disk and data disk
are in different physical LUNs.
The first time you log into the CDPVA console, the FalconStor Virtual Appliance
Setup utility pops up automatically and displays the basic environment configuration
as shown in the picture below. If you want to configure the system after the initial
setting, you can run the utility by executing the vaconfig command on the CDPVA
virtual appliance console. Once you run the vaconfig utility, the system checks if
VMware Tool needs to be updated.

1. Launch the VMware vSphere Client and connect to the ESX server by the
account with root privilege.

2. Right-click the installed FalconStor-CDPVA then click Open Console. If the

CDPVA has not been powered on, click VM on the top menu then click Power
On.

3. On the CDPVA console, login as a root user. The default password is IPStor101
(case sensitive).
The FalconStor Virtual Appliance Setup utility launches.

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 Install CDP virtual appliance

4. Move the cursor to <Configure> and scroll to select the item you want to change.

5. Highlight Host Name and click Enter to configure the host name of the virtual
appliance.

6. Highlight Time Zone and click Enter to configure the time zone. Select whether
you want to set the system clock to UTC (the default is No). Scroll up and down
to search for the correct time zone of your location.

7. Highlight Root Password and click Enter to change the new root password of the
virtual appliance. You will need to enter the new password again on the confirm
window.

8. Highlight Network Configuration and click Enter to modify your network

configurations. Select eth0 or eth1 to change the IP address setting. Answer No
when prompted to use DHCP for the device and then set the IP address of the
selected virtual network adapter. If you want to set the IP subnet mask, press
down to move the cursor on the netmask setting.
The default IP addresses are listed below:
• eth0: 169.254.250.1 / 255.255.255.0
• eth1: 169.254.251.1 / 255.255.255.0

9. Repeat the network configuration to set the IP address of another virtual network
adapter.

10. Highlight Default Gateway and click Enter to change the new default gateway of
the virtual appliance.

11. Highlight Name Server and click Enter to modify the server name. You can add
four DNS server records into the virtual appliance setting.

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 Install CDP virtual appliance

12. Highlight NTP Server configuration and click Enter to add four DNS server
records into the virtual appliance setting.

13. After making all configuration changes, tab over to Finish and click Enter. The
utility will list the configuration changes you made.

14. Click Yes to accept and apply the setting on the virtual appliance.

Once the installation is complete, you can begin configuration of the CDPVA via the
FalconStor Management Console. Refer to the Configuration and Management
chapter of the CDP Virtual Appliance User Guide for details.

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CDP Virtual Appliance Getting Started Guide

Index
A Message Recovery for Microsoft Exchange (MRE)
About this document 9 2

B N
Benefits network adapters 6
24 x 7 server protection 3 Network Mapping 10
Database and application protection 3
Rapid recovery 4 R
BIOS VT 5 root user 12

C S
CDP Virtual Appliance 1 SAN Disk Manager 2
CDP virtual appliance Setup utility 12
Install 10 Snapshot Agents 2, 3, 5
Components 1

D
Database Recovery for Microsoft SQL Server 2
DiskSafe 2, 3, 5

E
End User License Agreement 10

F
FalconStor Management Console 1
fsadmin 12
fsuser 12

H
Hardware/software requirements 5

I
Import Location 10
Installation
CDP virtual appliance 10
Introduction 1

J
Java 2 Runtime Environment (JRE). 5

K
Knowledge requirements 9

M
Message Recovery for Lotus Notes/ Domino
(MRN) 2

CDP Virtual Appliance Getting Started Guide 15