Summary

LESSON
3
Sometimes we will be in Handled well, conflict
conflict, but when we can help us work even
work harmoniously, we better. Handled badly, it
We all play a part in
get the best out of each can create a poisonous
creating a harmonious other. work environment.
workplace.

Speak up when you witness If you don’t feel you can

behaviour you think is challenge someone
inappropriate. When you speak directly, get support from
up: describe the problem and management, HR or
how it makes you feel. Be clear Ombudsman and
and respectful. Mediation Services.

If a situation causes Speak to people If someone challenges

you a concern, you
should address it.
whose behaviour you you about your
think is inappropriate. conduct, listen to their
They may not realise perspective and be
they are causing open to changing.
offence.

Harassment (including sexual), discrimination and abuse of authority

are prohibited in the UN. They can form the basis of a formal
complaint and disciplinary action.