COMPANY CASE STUDY ABSTRACT

Title: PUERTO DE SAN JUAN BEACH RESORT HOTEL

Total No. of Pages: 237

Text No. of Pages : 223

Author: RHEA S. DALUDDUNG

Adviser: CAROLINE G. PAJIMOLA, Ph.D.

Institution: Saint Louis College,

City of San Fernando, La Union
Region 1
Keywords: Financial management, marketing management, operation

management, organization and human resource management, SWOT analysis

Abstract: This company study assessed and analyzed the management

systems of Puerto de San Juan Beach Resort Hotel, Ili Sur, San Juan, La

Union., specifically along organization and human resource, operations,

marketing, and financial management. It also looked into the company’s

strengths, weaknesses, opportunities, and threats on the management

systems. The study is descriptive type using the company study approach to

further explain the data gathered. An interview guide and an observation

checklist were the primary tools utilized for data gathering. The main
informants of the study were the HR officer and one employee each from the

housekeeping and from the bar and grill units; moreover, document analysis

also provided needed data. The study presented and analyzed the most

essential aspects of the company such as its historical background,

organizational structure, products offered, service design, and business

location. SWOT analysis on the gathered data revealed that despite the

downturn on many businesses especially those that are hospitality-related due

to the pandemic caused by COVID-19, San Juan Resort Development and

Management Corporation, which owns and manages the Puerto de San Juan

Beach Resort Hotel, remains stable.