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FS-1370DN: Service Manual
FS-1370DN: Service Manual
SERVICE
MANUAL
Published in April 2010
842L0111
2L0SM061
Rev. 1
It may be illegal to dispose of this battery into the municipal waste stream. Check with your local
solid waste officials for details in your area for proper disposal.
ATTENTION
IL Y A UN RISQUE D’EXPLOSION SI LA BATTERIE EST REMPLACEE PAR UN MODELE DE
TYPE INCORRECT. METTRE AU REBUT LES BATTERIES UTILISEES SELON LES INSTRUC-
TIONS DONNEES.
Il peut être illégal de jeter les batteries dans des eaux d’égout municipales. Vérifiez avec les fonc-
tionnaires municipaux de votre région pour les détails concernant des déchets solides et une mise
au rebut appropriée.
This booklet provides safety warnings and precautions for our service personnel to ensure the safety of
their customers, their machines as well as themselves during maintenance activities. Service personnel
are advised to read this booklet carefully to familiarize themselves with the warnings and precautions
described here before engaging in maintenance activities.
Various symbols are used to protect our service personnel and customers from physical danger and
to prevent damage to their property. These symbols are described below:
DANGER: High risk of serious bodily injury or death may result from insufficient attention to or incorrect
compliance with warning messages using this symbol.
WARNING: Serious bodily injury or death may result from insufficient attention to or incorrect compliance
with warning messages using this symbol.
CAUTION: Bodily injury or damage to property may result from insufficient attention to or incorrect
compliance with warning messages using this symbol.
Symbols
The triangle ( ) symbol indicates a warning including danger and caution. The specific point
of attention is shown inside the symbol.
General warning.
indicates a prohibited action. The specific prohibition is shown inside the symbol.
Disassembly prohibited.
indicates that action is required. The specific action required is shown inside the symbol.
WARNING
• Do not use a power supply with a voltage other than that specified. Avoid multiple connections to
one outlet: they may cause fire or electric shock. When using an extension cable, always check
that it is adequate for the rated current. .............................................................................................
• Connect the ground wire to a suitable grounding point. Not grounding the copier may cause fire or
electric shock. Connecting the earth wire to an object not approved for the purpose may cause
explosion or electric shock. Never connect the ground cable to any of the following: gas pipes,
lightning rods, ground cables for telephone lines and water pipes or faucets not approved by the
proper authorities. ............................................................................................................................
CAUTION:
• Do not place the copier on an infirm or angled surface: the copier may tip over, causing injury. .......
• Do not install the copier in a humid or dusty place. This may cause fire or electric shock. ................
• Do not install the copier near a radiator, heater, other heat source or near flammable material.
• Always handle the machine by the correct locations when moving it. ...............................................
• Always use anti-toppling and locking devices on copiers so equipped. Failure to do this may cause
the copier to move unexpectedly or topple, leading to injury. ...........................................................
• Avoid inhaling toner or developer excessively. Protect the eyes. If toner or developer is acciden-
tally ingested, drink a lot of water to dilute it in the stomach and obtain medical attention immedi-
ately. If it gets into the eyes, rinse immediately with copious amounts of water and obtain medical
attention. ......................................................................................................................................
• Advice customers that they must always follow the safety warnings and precautions in the copier’s
instruction handbook. .....................................................................................................................
WARNING
• Always remove the power plug from the wall outlet before starting machine disassembly. ...............
• Always follow the procedures for maintenance described in the service manual and other related
brochures. .......................................................................................................................................
• Under no circumstances attempt to bypass or disable safety features including safety mechanisms
and protective circuits. .....................................................................................................................
• When the service manual or other serious brochure specifies a distance or gap for installation of a
part, always use the correct scale and measure carefully. ................................................................
• Always check that the copier is correctly connected to an outlet with a ground connection. .............
• Check that the power cable covering is free of damage. Check that the power plug is dust-free. If it
is dirty, clean it to remove the risk of fire or electric shock. ..............................................................
• Never attempt to disassemble the optical unit in machines using lasers. Leaking laser light may
damage eyesight. ...........................................................................................................................
• Handle the charger sections with care. They are charged to high potentials and may cause electric
shock if handled improperly. ............................................................................................................
CAUTION
• Wear safe clothing. If wearing loose clothing or accessories such as ties, make sure they are
safely secured so they will not be caught in rotating sections. ..........................................................
• Use utmost caution when working on a powered machine. Keep away from chains and belts. ........
• Handle the fixing section with care to avoid burns as it can be extremely hot. ..................................
• Check that the fixing unit thermistor, heat and press rollers are clean. Dirt on them can cause
abnormally high temperatures. ........................................................................................................
• Do not pull on the AC power cord or connector wires on high-voltage components when removing
them; always hold the plug itself. .....................................................................................................
• Do not route the power cable where it may be stood on or trapped. If necessary, protect it with a
cable cover or other appropriate item. .............................................................................................
• Treat the ends of the wire carefully when installing a new charger wire to avoid electric leaks. ........
• Run wire harnesses carefully so that wires will not be trapped or damaged. ....................................
• After maintenance, always check that all the parts, screws, connectors and wires that were
removed, have been refitted correctly. Special attention should be paid to any forgotten connector,
trapped wire and missing screws. ...................................................................................................
• Check that all the caution labels that should be present on the machine according to the instruction
handbook are clean and not peeling. Replace with new ones if necessary. ......................................
• Handle greases and solvents with care by following the instructions below: .....................................
· Use only a small amount of solvent at a time, being careful not to spill. Wipe spills off completely.
· Ventilate the room well while using grease or solvents.
· Allow applied solvents to evaporate completely before refitting the covers or turning the power
switch on.
· Always wash hands afterwards.
• Never dispose of toner or toner bottles in fire. Toner may cause sparks when exposed directly to
fire in a furnace, etc. .......................................................................................................................
• Should smoke be seen coming from the copier, remove the power plug from the wall outlet imme-
diately. ............................................................................................................................................
3.Miscellaneous
WARNING
• Never attempt to heat the drum or expose it to any organic solvents such as alcohol, other than the
specified refiner; it may generate toxic gas. .....................................................................................
CONTENTS
1-1 Specifications
1-1-1 Specifications..........................................................................................................................................1-1-1
1-1-2 Parts names............................................................................................................................................1-1-3
(1) Overall ...............................................................................................................................................1-1-3
(2) Operation panel.................................................................................................................................1-1-4
1-1-3 Machine cross section ............................................................................................................................1-1-5
1-2 Installation
1-2-1 Installation environment ..........................................................................................................................1-2-1
1-2-2 Unpacking ...............................................................................................................................................1-2-2
(1) Removing the tapes ..........................................................................................................................1-2-3
1-2-3 Installing the expanded memory (option)................................................................................................1-2-4
1-2-4 Installing the memory card (optional)......................................................................................................1-2-5
1-4 Troubleshooting
1-4-1 Paper misfeed detection .........................................................................................................................1-4-1
(1) Paper misfeed indication ...................................................................................................................1-4-1
(2) Paper misfeed detection condition ....................................................................................................1-4-1
1-4-2 Self-diagnostic function...........................................................................................................................1-4-2
(1) Self-diagnostic function .....................................................................................................................1-4-2
(2) Self diagnostic codes ........................................................................................................................1-4-3
1-4-3 Image formation problems ......................................................................................................................1-4-7
(1) Completely blank printout..................................................................................................................1-4-8
(2) All-black printout................................................................................................................................1-4-8
(3) Dropouts............................................................................................................................................1-4-9
(4) Black dots..........................................................................................................................................1-4-9
(5) Black horizontal streaks. ...................................................................................................................1-4-9
(6) Black vertical streaks.......................................................................................................................1-4-10
(7) Unsharpness. ..................................................................................................................................1-4-10
(8) Gray background.............................................................................................................................1-4-10
(9) Dirt on the top edge or back of the paper........................................................................................1-4-11
(10) Undulated printing at the right edge (scanning start position). ........................................................1-4-11
1-4-4 Electric problems ..................................................................................................................................1-4-12
1-4-5 Mechanical problems ............................................................................................................................1-4-14
1-6 Firmware
1-6-1 Downloading firmware ............................................................................................................................1-6-1
(1) Firmware files ....................................................................................................................................1-6-1
(2) Downloading the firmware from the USB memory ............................................................................1-6-2
(3) Downloading the firmware from the memory card.............................................................................1-6-4
2-4 Appendixes
2-4-1 Appendixes .............................................................................................................................................2-4-1
(1) Wiring diagram ..................................................................................................................................2-4-1
(2) Repetitive defects gauge...................................................................................................................2-4-2
(3) Maintenance parts list .......................................................................................................................2-4-3
1-1 Specifications
1-1-1 Specifications
Type ................................................ Desktop
Printing method............................... Electrophotography, laser scan
Paper weight................................... Cassette: 60 to 120 g/m2 (Duplex: 60 to 105 g/m2)
MP tray: 60 to 220 g/m2
Paper type ...................................... Cassette:
Plain, Preprinted, Bond, Recycled, Rough, Letterhead, Color (Colour),
Prepunched, High quality, Custom 1 to 8
MP tray:
Plain, Transparency, Preprinted, Labels, Bond, Recycled, Rough, Vellum,
Letterhead, Color (Colour), Prepunched, Envelope, Cardstock, Thick paper,
High quality, Custom 1 to 8
Paper size....................................... Cassette:
A4, JIS B5, A5, Folio, Legal, Letter, Oficio II, Statement, Executive, A6, B6,
ISO B5, Envelope C5, 16K,
Custom (105 × 148 to 216 × 356 mm/4 1/8 × 5 13/16" to 8 1/2 × 14")
MP tray:
A4, JIS B5, A5, Folio, Legal, Letter, Oficio II, Statement, Executive, A6, B6,
ISO B5, Envelope C5, Envelope #10, Envelope #9, Envelope #6-3/4,
Envelope Monarch, Envelope DL, Hagaki, Ofuku Hagaki, 16K, Yokei 2, Yokei 4,
Custom (70 × 148 to 216 × 356 mm/2 13/16 × 5 13/16" to 8 1/2 × 14")
Printing speed................................. Simplex printing:
35 ppm (A4)
37 ppm (Letter)
20 ppm (A5)
Duplex printing
19 ppm (A4)
20 ppm (Letter)
First print time ................................. 7 seconds or less (A4, feed from cassette)
Warm-up time ................................. 120 V AC model:
Power on 20 seconds or less (22 °C/71.6 °F, 60%RH)
Sleep 15 seconds or less (22 °C/71.6 °F, 60%RH)
220 - 240 V AC model:
Power on 19 seconds or less (22 °C/71.6 °F, 60%RH)
Sleep 14 seconds or less (22 °C/71.6 °F, 60%RH)
Paper capacity ................................ Cassette: 250 sheets (80 g/m2, A4/Letter or smaller)
MP tray: 50 sheets (80 g/m2, A4/Letter or smaller)
Output tray capacity........................ Simplex printing: 250 sheets (80 g/m2)
Duplex printing: 200 sheets (80 g/m2)
Continuous printing......................... 1 to 999 sheets
Photoconductor............................... OPC drum (diameter 30 mm)
Image write system......................... Semiconductor laser (1 beam)
Charging system............................. Scorotron (positive charging)
Developing system ......................... Mono component dry developing method
Toner replenishing: Automatic from the toner container
Transfer system .............................. Transfer roller (negative-charged)
Separation system .......................... Small diameter separation, discharger brush
Cleaning system ............................. Drum: Counter blade
Charge erasing system................... Exposure by eraser lamp (LED)
Fusing system................................. Heat roller system
Memory........................................... Standard: 128 MB
Maximum: 1152 MB
Resolution....................................... Fine 1200 mode, Fast 1200 mode, 600 dpi, 300 dpi
Operating environment ................... Temperature: 10 to 32.5 °C/50 to 90.5 °F
Humidity: 15 to 80%
Altitude: 2,500 m/8,202 ft maximum
Brightness: 1,500 lux maximum
1-1-1
1-1-2
(1) Overall
3
2
4
1 8
10
16
12
11
7
5
9
13
15
6 14
Figure 1-1-1
1-1-3
1 2 3
9 5
5 5
8 5
7 6
Figure 1-1-2
1. Ready indicator
2. Data indicator
3. Attention indicator
4. Message display
5. Cursor keys
6. GO key
7. CANCEL key
8. OK key
9. MENU key
1-1-4
11 12 8 7 6 5 4
10 13 9 1 3
Figure 1-1-3
1-1-5
1-1-6
1-2 Installation
200 mm
7 7/8"
Figure 1-2-1
1-2-1
1-2-2 Unpacking
15 16
9 13
8
5
11
10
7 12
1
6
Figure 1-2-2
1-2-2
Procedure
1. Remove three tapes.
Tape
Tape
Tape
Figure 1-2-3
1-2-3
Procedure
1. Turn off printer power switch.
Caution: Do not insert or remove expanded
memory while printer power is on.
Doing so may cause damage to the printer
and the expanded memory.
2. Remove the right side cover.
3. Remove the tape.
Tape
Figure 1-2-4
Figure 1-2-5
1-2-4
Procedure
1. Turn off printer power switch.
Caution: Do not insert or remove memory
card while printer power is on.
Doing so may cause damage to the printer
and the memory card.
2. Open the rear cover.
3. Remove two screws and then remove the
optional interface slot cover.
Rear cover
Screw
Optional interface
slot cover
Screw
Figure 1-2-6
Memory card
Screw
Screw
Optional interface
slot cover
Figure 1-2-7
1-2-5
1-2-6
Message display
Ready
>Service >
1-3-1
Purpose
To acquire the current printing environmental parameters and cumulative information.
Procedure
1. Enter the maintenance mode [>>Print Status Page].
2. Press the OK key. [Print Status Page?] will be displayed.
3. Press the OK key. [Processing] will be displayed.
Two pages will be printed.
Completion
Controller Information
Memory Status
Standard Size 500.0 KB
Option Slot 500.0 KB
Total Size 10000.0 KB
Time
Local Time Zone +01:00_Amsterdam e-MPS error control Y6 0
Time Server 10.183.53.13
Installed Options
Paper feeder 2 Installed
Paper feeder 3 Installed
Memory Card Installed
Toner coverage
Average(%) / Usage Page(A4/Letter Conversion)
K: 1.00 / 1111111.00
Last Page (%) 1.00
FRPO Status
Default Pattern Switch B8 0
Default Font Number C5*10000+C2*100+C3 00000
FRPO parameters
[XXXXXXXXXXXXXXXX]
1
1-3-2
1-3-3
Engine Information
NVRAM Version XXXXXXXXXXX
MAC Address 00.00.00.00.00.00
1/2
100/100
0/0/0/0/0/
0/0/0/0/0/
0/0/0/0/0/0/0/0/
0000000/0000000/0000000/0000000/0000000/0000000/
0000000/
F00/U00/0/0/0/0/30/ABCDE/1/
0000/0000/0000/0000/0000/0000/0000/0000/0000/0000/0000/0000/0000/0000/0000/
0000/0000/0000/0000/0000/0000/0000/0000/0000/0000/
0203040508090A0B0C0D0F101112131415161718191A1B1C1D1E1F202122235E
12345678/11223344/00001234abcd567800001234abcd5678/01234567890123456789012345678901/0008/00/07
XXXXXXXX/t/
FFFFFFFFFFFFFFFF/FFFFFFFFFFFFFFFF/FFFFFFFFFFFFFFFF/FFFFFFFFFFFFFFFF/
FFFFFFFFFFFFFFFF/FFFFFFFFFFFFFFFF/FFFFFFFFFFFFFFFF/FFFFFFFFFFFFFFFF/
FFFFFFFFFFFFFFFF/FFFFFFFFFFFFFFFF/FFFFFFFFFFFFFFFF/FFFFFFFFFFFFFFFF/
FFFFFFFFFFFFFFFF/FFFFFFFFFFFFFFFF/FFFFFFFFFFFFFFFF/FFFFFFFFFFFFFFFF/
00/
00000000/00000000/00000000/00000000/
00000000/00000000/00000000/00000000/
00000000/00000000/00000000/00000000/
00000000/00000000/00000000/00000000/
00000000/00000000/00000000/00000000/
00000000/00000000/00000000/00000000/
00000000/00000000/00000000/00000000/
00000000/00000000/00000000/00000000/
00000000/00000000/00000000/00000000/
00000000/00000000/00000000/00000000/
00000000/00000000/00000000/00000000/
00000000/00000000/00000000/00000000/
00000000/00000000/00000000/00000000/
00000000/00000000/00000000/00000000/
00000000/00000000/00000000/00000000/
00000000/00000000/00000000/00000000/
00000000/00000000/00000000/00000000/
00000000/00000000/00000000/00000000/
00000000/00000000/00000000/00000000/
00000000/00000000/00000000/00000000/
00000000/00000000/00000000/00000000/
00000000/00000000/00000000/00000000/
00000000/00000000/00000000/00000000/
[ABCDEFGHIJ][ABCDEFGHIJ][ABCDEFGHIJ]
[XXXXXXXXXXXXXXXX]
2
1-3-4
Normal if (a) and (d) are underscored, and (b) and (e) are identical with
(c) and (f).
20 Mac address -
21 Destination information/Area -
information
22 Printable area setting -
23 Margin settings 0/0 (a) Top margin
(a)(b) (b) Left margin
24 Top offset for each bin 0/0/0/0/0 (a) MP tray
(a)(b)(c)(d)(e) (b) Cassette 2
(c) Cassette 3
(d) Duplex
(e) Page rotation
25 Left offset for each bin 0/0/0/0/0 (a) MP tray
(a)(b)(c)(d)(e) (b) Cassette 2
(c) Cassette 3
(d) Duplex
(e) Page rotation
26 L value settings 0/0/0/0/0/0/0/0 (a) Top margin (integer)
(a)(b)(c)(d)(e)(f)(g)(h) (b) Top margin (decimal place)
(c) Left margin (integer)
(d) Left margin (decimal place)
(e) Paper length (integer)
(f) Paper length (decimal place)
(g) Paper width (integer)
(h) Paper width (decimal place)
27 Life counter 0000000/0000000/0000000/0000000/0000000/0000000/0000000/
(a) (b) (c) (d) (e) (f) (g)
(a) Printer
(b) MP tray
(c) Cassette 1
(d) Cassette 2
(e) Cassette 3
(f) Duplex printing
(g) Maintenance kit
1-3-5
A B C D E F G H I J
0 1 2 3 4 5 6 7 8 9
1-3-6
Procedure
1. Enter the maintenance mode [>>Print Network Status Page].
2. Press the OK key. [>>Print Network Status Page?] will be displayed.
3. Press the OK key. Three sheets of network status page will be printed.
Completion
Procedure
1. Enter the maintenance mode [>>Print Test Page].
2. Press the OK key. [>>Print Test Page?] will be displayed.
3. Press the OK key. A sheet of test page will be printed.
Completion
Figure 1-3-3
1-3-7
Method
1. Enter the maintenance mode [>>Developer].
2. Press the OK key. [>>Developer?] will be displayed.
3. Press the OK key. [Ready] will be displayed.
4. Turn off and on the printer. [Self test] [Please wait (Adding toner)] will displayed.
The printer continually engages in this mode for a period of approximately 15
minutes, after which the printer reverts to the [Ready] state. [Ready] will dis-
played. Developing unit initialization is finished.
Completion
1-3-8
Procedure
1. Connect the USB or network cable between printer and PC (network).
2. Connect the power cord.
Network interface
connector
Network cable
USB interface
connector
USB cable
Figure 1-3-4
!R!KCFG"ELOG";EXIT;
Completion
1-3-9
Event Log
Printer
Counter Log
J00: 0 J13: 1 J25: 1 C0000: 0 C0012: 12 T00: 10
J01: 1 J14: 1 J26: 1 C0001: 1 C0013: 13 (h) M01: 20
J02: 11 J15: 1 J27: 1 C0002: 2 C0014: 14
J03: 222 J16: 1 J28: 1 C0003: 3 C0015: 15
J04: 1 J17: 1 J29: 1 C0004: 4 C0016: 16
J05: 1 J18: 1 J30: 1 C0005: 5 C0017: 17
(f) J06: 1 J19: 1 J31: 1 (g) C0006: 6 C0018: 18
J07: 1 J20: 1 J32: 1 C0007: 7 C0019: 19
J08: 1 J21: 1 J33: 1 C0008: 8 C0020: 20
J09: 1 J22: 1 J34: 1 C0009: 9 C0021: 21
J10: 1 J23: 1 J35: 1 C0010: 10 C0022: 22
J12: 999 J24: 1 J36: 1 C0011: 11 C0023: 23
[XXXXXXXXXXXXXXXX]
1-3-10
1-3-11
Note:
Within [ ] indicate paper misfeed locations. (Refer to figure 1-3-6 below.)
Printer
Sensors
47 1 Registration
42 sensor
48 3
2 Paper sensor
3 MP paper
4 2 sensor
49 1
4 Exit sensor
5 PF paper feed sensor
31
6 PF paper sensor
Figure 1-3-6
1-3-12
1-3-13
1-3-14
1-4 Troubleshooting
Attention indicator
Figure 1-4-1
(3)
(4) (2)
(1)
Printer
(5)
(6)
Peper feeder 1
(Option)
(5)
(6)
Peper feeder 2
(Option)
Figure 1-4-2
1-4-1
Attention indicator
Call service
Error code 6000
Attention indicator
Call service
Error code F000
Attention indicator
Error.power off.
Error code F030
Figure 1-4-3
1-4-2
Remarks
Code Contents
Causes Check procedures/corrective measures
0100 Backup memory device error Defective flash Replace the control PWB (See page 1-5-
memory (U10). 19).
Defective control Replace the control PWB (See page 1-5-
PWB. 19).
0110 Backup memory data error Defective flash Replace the control PWB (See page 1-5-
memory (U10). 19).
Defective control Replace the control PWB (See page 1-5-
PWB. 19).
0120 MAC address data error Defective control Replace the control PWB (See page 1-5-
PWB. 19).
0150 Control PWB EEPROM error Improper installa- Check the installation of the EEPROM
Detecting control PWB EEPROM (U300) tion control PWB (U300) and remedy if necessary (See page
communication error. EEPROM (U300). 1-5-19).
Defective control Replace the control PWB (See page 1-5-
PWB. 19).
0170 Billing counting error Defective control Replace the control PWB (See page 1-5-
PWB. 19).
0420 Paper feeder communication error Improper installa- Follow installation instruction carefully again.
Communication error between control tion paper feeder.
PWB and optional paper feeder.
Defective harness Reinsert the connector. Also check for conti-
between control nuity within the connector harness. If none,
PWB (YC318) and remedy or replace the harness.
paper feeder inter-
face connector, or
improper connec-
tor insertion.
Defective control Replace the control PWB (See page 1-5-
PWB. 19).
Defective harness Reinsert the connector. Also check for conti-
between PF main nuity within the connector harness. If none,
PWB (YC5) and remedy or replace the harness (Refer to the
paper feeder inter- service manual for the paper feeder).
face connector, or
improper connec-
tor insertion.
Defective PF main Replace the PF main PWB (Refer to the ser-
PWB. vice manual for the paper feeder).
1-4-3
Remarks
Code Contents
Causes Check procedures/corrective measures
2000 Main motor error Defective harness Reinsert the connector. Also check for conti-
The main motor ready input is not given between main nuity within the connector harness. If none,
for 2 s during the main motor is ON. motor (CN1) and remedy or replace the harness.
control PWB
(YC305), or
improper connec-
tor insertion.
Defective drive Check if the rollers and gears rotate
transmission sys- smoothly. If not, grease the bushings and
tem of the main gears. Check for broken gears and replace if
motor. any.
Defective main Replace the main motor (See page 1-5-28).
motor.
Defective control Replace the control PWB (See page 1-5-
PWB. 19).
4000 Polygon motor (laser scanner unit) Defective harness Reinsert the connector. Also check for conti-
error between polygon nuity within the connector harness. If none,
The polygon motor ready input is not motor and control remedy or replace the harness.
given for 6 s during the polygon motor is PWB (YC319), or
ON. improper connec-
tor insertion.
Defective laser Replace the laser scanner unit (See page 1-
scanner unit. 5-29).
Defective control Replace the control PWB (See page 1-5-
PWB. 19).
4200 BD error (laser scanner unit) error Defective laser Replace the laser scanner unit (See page 1-
scanner unit. 5-29).
Defective control Replace the control PWB (See page 1-5-
PWB. 19).
6000 Broken fuser heater lamp wire Poor contact in the Reinsert the connector (See page 1-5-16).
The fuser temperature does not rise after fuser thermistor
the fuser heater lamp has been turned connector termi-
on. nals.
Poor contact in the Reinsert the connector (See page 1-5-16).
fuser heater lamp
connector termi-
nals.
Fuser thermistor Replace the fuser unit (See page 1-5-16).
installed incor-
rectly.
Fuser thermal cut- Replace the fuser unit (See page 1-5-16).
out triggered.
Fuser heater lamp Replace the fuser unit (See page 1-5-16).
installed incor-
rectly.
Broken fuser Replace the fuser unit (See page 1-5-16).
heater lamp wire.
6020 Abnormally high fuser thermistor Shorted fuser Replace the fuser unit (See page 1-5-16).
temperature thermistor.
Fuser thermistor detects abnormally
Defective control Replace the control PWB (See page 1-5-
temperature.
PWB. 19).
1-4-4
Remarks
Code Contents
Causes Check procedures/corrective measures
6030 Broken fuser thermistor wire Poor contact in the Reinsert the connector (See page 1-5-16).
Input from fuser thermistor is 0 (A/D fuser thermistor
value). connector termi-
nals.
Broken fuser Replace the fuser unit (See page 1-5-16).
thermistor wire.
Fuser thermistor Replace the fuser unit (See page 1-5-16).
installed incor-
rectly.
Fuser thermal cut- Replace the fuser unit (See page 1-5-16).
out triggered.
Fuser heater lamp Replace the fuser unit (See page 1-5-16).
installed incor-
rectly.
Broken fuser Replace the fuser unit (See page 1-5-16).
heater lamp wire.
6400 Zero cross signal error Defective harness Reinsert the connector. Also check for conti-
The zero cross signal does not reach the between high volt- nuity within the connector harness. If none,
control PWB for specified time. age PWB (YC202) remedy or replace the harness.
and control PWB
(YC311), or
improper connec-
tor insertion.
Defective harness Reinsert the connector. Also check for conti-
between power nuity within the connector harness. If none,
source PWB remedy or replace the harness.
(YC103) and high
voltage PWB
(YC201), or
improper connec-
tor insertion.
Defective power Replace the power source PWB (See page
source PWB. 1-5-22).
Defective control Replace the control PWB (See page 1-5-
PWB. 19).
F000 Control PWB - Operation panel PWB Defective harness Reinsert the connector. Also check for conti-
communication error between operation nuity within the connector harness. If none,
panel PWB (YC1) remedy or replace the harness.
and control PWB
(YC7), or improper
connector inser-
tion.
Defective opera- Replace the operation panel PWB.
tion panel PWB.
Defective control Replace the control PWB (See page 1-5-
PWB. 19).
F010 Control PWB checksum error Defective code Turn the power switch off/on to restart the
ROM (flash mem- printer. If the error is not resolved, replace
ory). the control PWB (See page 1-5-19).
Defective control Replace the control PWB (See page 1-5-
PWB. 19).
1-4-5
Remarks
Code Contents
Causes Check procedures/corrective measures
F020 Control PWB RAM checksum error Defective main Turn the power switch off/on to restart the
memory (RAM) on printer. If the error is not resolved, replace
the control PWB. control PWB (See page 1-5-19).
Defective Replace the expanded memory (DIMM)
expanded memory (See page 1-2-4).
(DIMM).
F030 Control PWB general failure Defective control Turn the power switch off/on to restart the
PWB. printer. If the error is not resolved, replace
control PWB (See page 1-5-19).
F040 Control PWB engine communication Defective control Turn the power switch off/on to restart the
error PWB. printer. If the error is not resolved, replace
control PWB (See page 1-5-19).
F050 Control PWB engine checksum error Some error may Download the firmware of the control PWB
have occurred again using the memory card (See page 1-
when downloading 6-4).
the firmware of the
control PWB.
Defective control Turn the power switch off/on to restart the
PWB. printer. If the error is not resolved, replace
control PWB (See page 1-5-19).
F186 Control PWB video data control error Defective control Turn the power switch off/on to restart the
PWB. printer. If the error is not resolved, replace
control PWB (See page 1-5-19).
1-4-6
(1) Completely blank (2) All-black printout. (3) Dropouts. (4) Black dots. (5) Black horizontal
printout. streaks.
See page 1-4-8 See page 1-4-8 See page 1-4-9 See page 1-4-9 See page 1-4-9
(6) Black vertical (7) Unsharpness. (8) Gray background. (9) Dirt on the top (10) Undulated print-
streaks. edge or back of ing at the right
the paper. edge (scanning
start position).
See page 1-4-10 See page 1-4-10 See page 1-4-10 See page 1-4-11 See page 1-4-11
1-4-7
1-4-8
(3) Dropouts.
1-4-9
(7) Unsharpness.
1-4-10
1-4-11
1-4-12
1-4-13
1-4-14
(1) Precautions
Be sure to turn the power switch off and disconnect the power plug before starting disassembly.
When handling PWBs, do not touch connectors with bare hands or damage the PWB.
Do not touch any PWB containing ICs with bare hands or any object prone to static charge.
When removing the hook of the connector, be sure to release the hook.
Take care not to get the wire caught.
To reassemble the parts, use the original screws. If the types and the sizes of screws are not known, refer to the PARTS
LIST.
(2) Drum
Note the following when handling or storing the drum.
When removing the drum unit, never expose the drum surface to strong direct light.
Keep the drum at an ambient temperature between 0 °C/32 °F and 40 °C/104 °F and at a relative humidity not higher than
90% RH. Avoid abrupt changes in temperature and humidity.
Avoid exposure to any substance which is harmful to or may affect the quality of the drum.
Do not touch the drum surface with any object. Should it be touched by hands or stained with oil, clean it.
1-5-1
As a means of brand protection, the Kyocera Mita toner container utilizes an optical security technology to enable visual
validation. A validation viewer is required to accomplish this.
Hold the validation viewer over the left side part of the brand protection seal on the toner container. Through each window
of the validation viewer, the left side part of the seal should be seen as follows:
The above will reveal that the toner container is a genuine Kyocera Mita branded toner container, otherwise, it is a coun-
terfeit.
See through the left window See through the right window
( marking) ( marking)
Brand Brand
protection protection
seal seal
Figure 1-5-1
The brand protection seal has an incision as shown below to prohibit reuse.
Incision
Cut
Figure 1-5-2
1-5-2
Procedure
1. Open the top cover.
2. Remove two screws. Top cover
Screw
Screw
Figure 1-5-3
Boss
B hook
B hook
Top cover
Connector
A hook
Figure 1-5-4
1-5-3
Procedure
1. Remove the top cover (See page 1-5-3).
2. Remove the cassette (See page 1-5-6).
3. Open the front cover.
4. Unhook seven hooks and then remove the
right cover.
Hooks
Right cover
Figure 1-5-5
1-5-4
Left cover
Hooks
Figure 1-5-6
1-5-5
(1) Detaching and refitting the paper feed roller assembly (paper feed roller and pickup roller)
Procedure
1. Remove the cassette.
Cassette
Figure 1-5-7
Feed shaft
Lever
Figure 1-5-8
1-5-6
Slotted hole
Pivot
Figure 1-5-9
1-5-7
Procedure
1. Remove the cassette (See page 1-5-6).
Retard guide
2. Push the bottom plate down until it locks. Hook
3. Unhook two hooks and then remove the
retard guide.
Hook
Cassestte
Bottom plate
Cassette
Hook
Hook
Figure 1-5-10
Retard roller
Assembly
Figure 1-5-11
1-5-8
Projection
Spring
Figure 1-5-12
1-5-9
Procedure
1. Open the front cover.
2. Pull the MP feed holder (lever) down (1).
3. Slide the MP feed holder (2).
4. Remove the MP paper feed roller (3).
MP paper feed roller
Front cover
MP feed holder
(Lever)
Figure 1-5-13
Slotted hole
Figure 1-5-14
1-5-10
Procedure
1. Open the top cover.
Top cover
2. Open the front cover.
3. Remove the developing unit (with toner con-
tainer).
4. Check or replace the developing unit and
refit all the removed parts.
Front cover
Figure 1-5-15
1-5-11
Procedure
1. Remove the developing unit (See page 1-5-
11).
2. Remove the drum unit.
3. Check or replace the drum unit and refit all
the removed parts.
Drum unit
Figure 1-5-16
1-5-12
Procedure
1. Remove the drum unit (See page 1-5-12).
2. Remove the tape.
3. While pushing on the main plate (1), slide
the main charger unit (2). Tape
Main charger unit
Drum unit
Main plate
Figure 1-5-17
Figure 1-5-18
1-5-13
Procedure
1. Remove the developing unit (See page 1-5-
11).
2. Remove the drum unit (See page 1-5-12).
3. Slide the paper chute guide and unhook the
hooks.
4. Remove the paper chute guide.
Hook
Hook
Hook
Figure 1-5-19
1-5-14
Shaft
Transfer bush
Transfer bush
Transfer roller
Gear Z16
Figure 1-5-20
Release lever
Transfer bush
Transfer roller
Transfer bush
Figure 1-5-21
1-5-15
Procedure
1. Remove the outer covers (See page 1-5-3).
2. Remove two connectors.
3. Release the wires form wire clamps.
Wires
Wire clamps
Connector
(Fuser heater lamp)
Connector
(Fuser thermistor)
Figure 1-5-22
Connector
Figure 1-5-23
1-5-16
Rear cover
Figure 1-5-24
Fuser unit
Screw
Screw
Figure 1-5-25
1-5-17
Procedure
1. Remove the cassette (See page 1-5-6).
2. Open the duplex cover.
3. Slide the fuser lever R and L.
Normal:
Flush with the front of the machine.
Fuser lever L
Duplex cover
Normal
Fuser pressure
decreased
Figure 1-5-26
1-5-18
1-5-8 PWBs
Procedure
1. Remove the right cover (See page 1-5-4).
2. Remove the fourteen connectors form the
control PWB.
3. Release the wires from the wire clamps. Control PWB
Wire clamps
Connectors
(Thirteen)
Connector
Control PWB
Figure 1-5-27
1-5-19
Screw
Screws
Screws
Control PWB assembly
Figure 1-5-28
1-5-20
Control PWB
EEPROM Screw
U300
Control PWB
Figure 1-5-29
1-5-21
Procedure
1. Remove the left cover (See page 1-5-4).
2. Remove four connectors.
Connector
Connector
Connector
Connector
Figure 1-5-30
Ground
terminal
Connector
(YC201)
Screws
Connector
(YC103)
P tight screws
Power source
PWB assembly
P tight screws
Figure 1-5-31
1-5-22
Screws
Figure 1-5-32
1-5-23
Procedure
1. Remove the developing unit (See page 1-5-
11).
2. Remove the drum unit (See page 1-5-12).
3. Remove the cassette (See page 1-5-6).
4. Remove the outer covers (See page 1-5-3). Stop ring
5. Remove the power source PWB (See page
1-5-22).
6. Turn the printer with the bottom side up.
DU holder
7. Remove the stop ring.
8. Remove the DU holder.
Figure 1-5-33
DU bush
Figure 1-5-34
1-5-24
Hook
Hook
Hook
Screws Screws
Lower base cover
Figure 1-5-35
1-5-25
Cassette pin
Spring
Figure 1-5-36
High voltage
PWB
Cassette pin
High voltage PWB
holder
YC202
YC203
Connector
Connector
Figure 1-5-37
1-5-26
Spring
(Developing)
Spring
(Transfer) Spring
(separation)
Spring
(Main charger)
Bias
contact pin
High voltage
PWB
Cassette pin
Figure 1-5-38
1-5-27
1-5-9 Others
Procedure
1. Remove the right cover (See page 1-5-4).
2. Remove the connector.
Connector
Figure 1-5-39
M3 Screw
Main motor
M4 screws
Figure 1-5-40
1-5-28
Procedure
1. Remove the right cover (See page 1-5-4).
2. Remove the connector from the control
PWB.
3. Release the wire clamp.
4. Draw in the connector inside.
Connector
Control PWB
Wire clamp
Connector
Figure 1-5-41
1-5-29
Figure 1-5-42
1-5-30
Procedure
1. Remove the laser scanner unit (See page 1-
5-29).
2. Remove the connector.
3. Slide the eraser holder.
4. Unhook the hooks and then remove the
eraser holder.
Connector
Eraser holder
Eraser holder
Hooks
Hooks
Hooks
Hook
Figure 1-5-43
Eraser holder
Figure 1-5-44
1-5-31
(4) Direction of installing the left cooling fan motor and right cooling fan motor
When detaching or refitting the left cooling fan motor or right cooling fan motor, be careful of the airflow direction (intake or
exhaust).
Intake
Exhaust
Figure 1-5-45
1-5-32
1-6 Firmware
Engine firmware
Master download file DL_ ENGN.2L0
S2L 0_1000000 024.x
Software ID Extention
Product code Build number
2L0= This printer
Update history
Classification (Normally: 0)
Pause (underscore) Supplement (Normally: 00)
Firmware category
10: Engine
System firmware
Master download file DL _CTRL. 2L0
2L 0_3000 .000.088 .bin
2L 0_3100 .000.004 .hex
Figure 1-6-1
1-6-1
CAUTION
Downloading firmware takes several minutes. Do not turn power off during downloading. If downloading is interrupted by
an accidental power failure, etc., the control PWB may have to be replaced.
Procedure
1. Turn printer power off.
2. Insert the USB memory to the PC's USB
slot.
3. Copy the firmware files to download to the
root directory of the USB memory.
4. Remove the USB memory from the PC's
USB slot.
5. Insert the USB memory into the printer's
USB memory slot.
USB memory
slot
USB memory
Figure 1-6-2
(3) 2L0_1000.000.024
[E1F9]
Product code
2L0: This printer
Firmware category
10: Engine
30: System (Main)
31: System (BROM)
Supplement (Normally: 00)
Classification (Normally: 0)
Update history
Build number
Checksum
Figure 1-6-3
1-6-2
USB memory
slot
USB memory
Figure 1-6-4
1-6-3
CAUTION
Downloading firmware takes several minutes. Do not turn power off during downloading. If downloading is interrupted by
an accidental power failure, etc., the control PWB may have to be replaced.
Procedure
1. Turn printer power off.
2. Open the rear cover.
3. Remove two screws and then remove the
optional interface slot cover.
4. Insert the memory card into the memory
Memory card slot
card slot.
Memory card
Screw
Screw
Optional interface
slot cover
Figure 1-6-5
>>Format
>>Format ?
Press OK key.
Processing
(Format information is
automatically printed.)
Ready
Figure 1-6-6
1-6-4
Memory card
Figure 1-6-7
Adapter
9. Insert the memory card to the PC's slot or to (Memory card reader)
the adaptor.
10. Copy the firmware files to download to the
root directory of the memory card. Memory card
11. Remove the memory card from the PC's slot
or the adaptor.
To PC
Figure 1-6-8
Memory card
Figure 1-6-9
1-6-5
(3) 2L0_1000.000.024
[E1F9]
Product code
2L0: This printer
Firmware category
10: Engine
30: System (Main)
31: System (BROM)
Supplement (Normally: 00)
Classification (Normally: 0)
Update history
Build number
Checksum
Figure 1-6-10
Screw
Screw
Option interface
slot cover
Figure 1-6-11
1-6-6
10
2
3
6
8
7
1 4
11
5
9
Control PWB
MMOTRDYN
YC331-3
MOTCLK
Main motor YC331-4
REMOTEN
YC331-5
PAPER
Paper sensor YC332-3
2-1-1
6
8
9
1
2 5
3
7 11
4
12
13 10
Control PWB
MMOTRDYN
YC331-3
MOTCLK
Main motor YC331-4
REMOTEN
YC331-5
MP paper MPFDRN
feed solenoid YC335-2
HANDSN
MP paper sensor YC330-3
2-1-2
2
1 4
5
Control PWB
MMOTRDYN
YC331-3
MOTCLK
Main motor YC331-4
REMOTEN
YC331-5
Registration REGDRN
YC334-2
clutch
Registration
REGN
sensor YC337-11
2-1-3
(1) Drum
(2) Drum shaft
(3) Drum cover A
(4) Drum cover B
2-1-4
3 4
Zener Drum
PWB
Figure 2-1-9 Drum unit and main charger unit block diagram
2-1-5
7 4
5
3
1 2
2-1-6
10
7
8
6
3 5
2 4
2-1-7
The developing roller is applied with the AC-weighted, positive DC power source. Toner on the magnet sleeve is given a
positive charge. The positively charged toner is then attracted to the areas of the drum which was exposed to the laser
light. (The gap between the drum and the magnet sleeve is approximately 0.32 mm.) The non-exposed areas of the drum
repel the positively charged toner as these areas maintain the positive charge.
The developing roller is also AC-biased to ensure contrast in yielding by compensating the toner’s attraction and repelling
action during development.
4
1
7
2
6
5
Magnet roller
Magnet sleeve
Developing DLPDRN
YC334-6
clutch
2-1-8
4
1
High voltage
PWB
Separation bias
S
2-1-9
Main frame
1
2
3
4
Drum unit
ERASER
YC342-1
Eraser
lamp
(PWB)
Control PWB
Drum
2-1-10
3
7 6
14
5
4 8
2 16
13 10
9
15
11
12
2-1-11
Fuser unit
Power High
voltage Control PWB
source PWB
PWB
Fuser thermal cutout
L HEATN
YC102-1 YC103-6 YC337-5
SLEEP
YC103-7 YC337-6
N ZCROSS
YC102-3 YC103-8 YC337-3
Fuser
heater
lamp
Fuser
thermistor
THERM
YC337-16
2-1-12
7 8
2
3 1
4
10
2-1-13
Fuser unit
Control PWB
EXITN
YC333-3
Exit sensor
2-1-14
10 8
9
4 6
7
3
1 5
2
(1) DU cover B
(2) DU holder
(3) Middle pulley B
(4) DU roller
(5) DU cover A
(6) Lower base cover
(7) Feed roller
(8) Feed pulley
(9) Exit sensor
(10) Actuator (exit sensor)
DUDR1
YC343-1
Duplex solenoid DUDR2
YC343-3
Fuser unit
Control PWB
EXITN
YC333-3
Exit sensor
2-1-15
2-1-16
(1) PWBs
1 5
6
1. Control PWB ................................................ Main controller: Controls the software such as the print data processing
and provides the interface with computers.
Engine: Controls printer hardware such as high voltage/bias output con-
trol, paper conveying system control, and fuser temperature control, etc.
2. Power source PWB...................................... After full-wave rectification of AC power source input, switching for
converting to 24 V DC for output. Controls the fuser heater lamp.
3. High voltage PWB........................................ Generates main charging, developing bias, transfer bias and separation
charger bias.
4. Operation panel PWB .................................. Consists the LCD, LED indicators and key switches.
5. APC PWB .................................................... Generates and controls the laser beam.
6. PD PWB....................................................... Controls horizontal synchronizing timing of laser beam.
7. Zener PWB .................................................. Adjusts the drum surface potential.
8. Eraser lamp PWB ........................................ Eliminates the residual electrostatic charge on the drum.
2-2-1
2-2-2
11
10
8 6
5
7
3 4
2-2-3
3
2
9
10
1 7 6
5
1. Main motor ........................................................ Drives the paper feed/conveying section and fuser unit.
2. Polygon motor................................................... Drives the polygon mirror.
3. Right cooling fan motor ..................................... Cools the interior of machine.
4. Left cooling fan motor ....................................... Cools the interior of machine.
5. Registration clutch ............................................ Controls the secondary paper feed.
6. Paper feed clutch .............................................. Controls the paper cassette paper feed.
7. Developing clutch.............................................. Controls the toner feed.
8. Duplex solenoid ................................................ Controls the paper conveying at the duplex conveying section.
9. MP paper feed solenoid .................................... Controls the MPF bottom plate of the MP tray.
10. Fuser heater lamp............................................. Heats the heat roller.
2-2-4
AC input Switching
regulator +24V1
circuit
+24V2
Fuser heater Interlock
lamp control switch HEATN
circuit
+3.3V2
THERM
Fuser unit
Fuser thermistor
Fuser
heater lamp
2-3-1
YC103
YC101
2-3-2
Control PWB
Laser scanner
unit I/F
USB I/F
(Device)
Duplex solenoid
USB I/F
Registration clutch (Host)
MP paper feed
Operation
solenoid
panel PWB I/F
Engine I/F
MP paper feed
sensor KUIO I/F
Main motor
Optional
paper feeder I/F Optional expanded
EEPROM
memory (DIMM)
Exit sensor
Toner sensor
Waste toner
sensor
Eraser lamp
Right/Left cooling
fan motors
2-3-3
2-3-4
YC344 YC339 YC331 YC334 YC335 YC332 YC9
6 5 1 3 1
14 1 1 12 1
5 1 6 22
19 YC337 1 YC338
YC330 3 YC3401 YC341
3 1
4 1 3 1
18 2 2 1 A1
YC301 A2 YC1
A29
A30
B29
B30
B1
B2
U300
21 YC11 1
144
143
2
YC342
1 1
YC343
7 3
YC7
1
YS1
1 25
26 YC2 50
5
2
1
3
1
YC4
1
12 YC6 9
YC3 7 1
YC333
2 1 8 2
3
3 4
2L0
2-3-5
2-3-6
2-3-7
2-3-8
2-4-1
2 2
2 2
2 2 5
Zener PWB sensor +3.3V2
3 3
Drum
YC1
+24V3
+24V3 2 2
+24V3
Transfer roller
(1) Wiring diagram
1
2
3
4
5
6
7
8
9
10
DLPDRN 1 1
FEDDRN 1 1
REGDRN 1 1
DUDR1
COMMON
1
2
3
4
5
6
7
8
9
10
1
2
3
1
2
3
4
5
6
1
2
3 DUDR2
3
2
1
Appendixes
1
2
3
1
2
3
4
5
6
1
2
3
3
2
1
YC-M YC-T FPRSTN
7 7 1 10
+24V1 YC332 YC334 YC343 YC330 SGND
1
19 19 1 1 6 6 2 9
+3.3V2 FPRXD
18 18 2 2 5 5 3 8
1
KUIO-LV
HVCLK VBUS
10 10 10 10 1 1 10 1
REGN Control PWB
9 9 11 11
TCNT
Developing roller
YC203 PGND YC339 +24V2 +24V3 4 4
3 3 3 3 +24V3
PGND 1 1 3 3 Polygon motor
1
2
3
4
5
6
7
8
9
10
11
12
at sleep mode 4 4 PLGRDYN
5 5 PLGCLK
+24V1 +5V PDN
6 6 7 7
+3.3V1 +3.3V2 YC9 SGND APC PWB
+3.3V1 7 7 6 6
VDON
FAN 3
8 8 5 5 PDN
VDOP
PGND 11
PGND 12
SGND 2
+24V1 1
+24V2 9
+24V2 10
4 2
+3.3V2 5
SLEEP 7
9 9 4 4
HEATN 6
THERM 4
OUTPEN 3 SGND 1 PD PWB
ZCROSS 8
YC103 3.3 V DC power off DC-DC converter 10 10 3 3 YC3 NC
+24V2 at sleep mode SAMPLEN 2 3
YC104 11 11 2 2 +3.3V2
+3.3V2 1 4 YC1
12 12 1 1 YC1
1 1
Interlock 2 2
SW1 switch YC342
ERASER
1 1 1 1 Eraser lamp PWB
YC335 YC333 YC341 YC301 YC331 YC340 YC338 YC344 ERASRW
FAN
+24V1
YC101 +24V1 2 2 2 2 YC701
1
2
3
2
1
1
2
4
3
2
1
1
2
3
4
5
1
2
3
1
2
3
1
2
3
4
5
6
L L
1
2
3
2
1
1
2
4
3
2
1
1
2
3
4
5
1
2
3
1
2
3
1
2
3
4
5
6
FAN
Fuse
PFSI
switch
PFSO
SGND
PGND
SGND
SGND
PGND
+24V3
+24V1
+24V3
+24V3
PFSEL
+3.3V2
+3.3V2
+3.3V2
+3.3V2
+3.3V1
RFCLK
TNFULL
YC102 YC105
RFDATA
TEMPTY
MOTCLK
MPFDRN
1 EXITN
2 SGND
3
REMOTEN
3
2
1
2
1
1
2
3
4
MMOTRDYN
1
2
3
3
2
1
2
1
Waste 1
1
2
3
4
Toner 2
toner
L
N
Exit sensor sensor
sensor 3
4
+3.3V2
1
2
3
4
5
THERM
5 Paper feeder (option)
Fuser thermistor
6
1
2
3
4
5
AC MP paper Right 7
input Fuser heater lamp feed solenoid cooling CN1 8
fan motor
Main motor
2-4-1
2L0
2L0
2-4-2
2-4-3
2-4-4