Người 1: Good morning, hotel services. ‘1’ speaking.

How can I help you ?

Người 2: hello, this is ‘2’ from Friend Tech Company.

May I speak to ‘3’, please?
Người 1: just a moment, please. I’ll see if he is on.
Mr. ‘3’ ? I’ve got a Mr. ‘1’ on the line for you from Friend Tech company.
Will you take a call?
Người 3: I’m not available right now. Could you make me another appointment on
Tuesday?
Người 1: oke. I’ll tell Mr.’1’ about your request.
I’m sorry Mr ‘3’ is busy now. But he would like to see you on Tuesday. Is that oke ?
Người 2: Oke, I’ll see him on Tuesday, then.