Professional Documents
Culture Documents
REPORT
I N T E R N AT I O N A L C I V I L AV I AT I O N O R G A N I Z AT I O N
FOREWORD
The Universal Safety Oversight Audit Programme (USOAP) continues to be one of ICAO’s priority pro-
grammes and certainly one of the most visible that ICAO has launched in the last two decades. The
“Eight Critical Elements (CEs)”, the building blocks upon which a State’s safety oversight system is
based, are now a common language in the aviation community and their “Effective Implementation
(EI)” a common metric used when referring to States’ safety oversight systems.
The Universal Safety Oversight Audit Programme completed its 500th activity in 2018, and is cele-
brating its 20th anniversary in 2019. The one constant over these 20 years has been the programme’s
commitment to evolution in order to achieve its objectives through ever more effective and efficient
approaches. It has evolved from the initial, limited cycle of audits related to Annexes 1, 6 and 8 to the
Convention on International Civil Aviation, in 1999, to the USOAP Continuous Monitoring Approach (CMA)
of today, an information-driven, risk-based and result-oriented programme whose objectives include:
monitoring States’ safety oversight and aircraft accident and incident investigation capabilities using
a web-based platform — the “online framework” (OLF); conducting audits, and validating States’
progress on addressing identified deficiencies through various types of activities. Starting 2019, the
USOAP CMA also initiated the State Safety Programme Implementation Assessment (SSPIA) cycle.
Moving forward, this evolution of the programme will be driven by three main streams of work: i) imple-
mentation of the Group of Experts for a USOAP CMA Structured Review (GEUSR) recommendations;
ii) advice by the Ad Hoc USOAP CMA Advisory Group on efficiency enhancements of the programme;
and iii) organizational improvements. The GEUSR, recommended by the 39th Session of the ICAO
Assembly, is a group of State nominated experts who undertook an independent and structured review
of current USOAP methodology, processes and tools. The Ad Hoc USOAP CMA Advisory Group, stem-
ming from a recommendation of the Thirteenth Air Navigation Conference (AN-Conf/13), has been
recently established to address duplication of efforts and find synergies among other auditing pro-
grammes, as well as to enhance the efficiency of the USOAP CMA while maintaining safeguards to
guarantee the independence, universality, standardization and global acceptance in the implemen-
tation of the programme.
Through the evolution of the USOAP CMA, ICAO aims to maintain the programme’s status as a global
aviation monitoring system of ICAO Member States’ capabilities for safety oversight, aircraft acci-
dent and incident investigation, and their maturity in implementing SSPs. Within this evolution, the
USOAP has also been adapted to audit regional safety oversight organizations (RSOOs) that perform
delegated responsibilities that are monitored through the USOAP CMA on behalf of a State or group
of States. The transformations will strengthen the programme and progress it in line with the evolv-
ing safety strategy of ICAO. The evolved USOAP CMA is also expected to enhance the information
it conveys to decision-making bodies. Furthermore, the organizational improvements to be imple-
mented throughout this transition phase will result in a more efficient programme with enhanced
technology, structure and management systems.
This report, which presents information on the activities and results of the USOAP CMA from January
2016 to December 2018, not only provides statistical data, but also highlights a number of challenges
which States continue to face. Such challenges will call for increased efforts at national, regional
and global levels.
Stephen P. Creamer
Director
Air Navigation Bureau
CHAPTER 1. INTRODUCTION.............................................................................................................................................. 5
1.1 Summary............................................................................................................................................................... 6
1.2 Background............................................................................................................................................................ 7
2.1.1 Critical elements (CEs) are essentially the defence 3.1 The State shall establish relevant authorities
tools of a State’s safety oversight system required for the or agencies, as appropriate, supported by sufficient
effective implementation of safety-related standards, and qualified personnel and provided with adequate
policy and associated procedures. Each Member State financial resources. Each State authority or agency
should address all CEs in its effort to establish and imple- shall have stated safety functions and objectives to
ment an effective safety oversight system that reflects the fulfil its safety management responsibilities.
shared responsibility of the State and the aviation com-
munity. CEs of a safety oversight system cover the whole 3.2 Recommendation.— The State should take nec-
spectrum of civil aviation activities, including personnel essary measures, such as remuneration and conditions
licensing, aircraft operations, airworthiness of aircraft, of service, to ensure that qualified personnel performing
aircraft accident and incident investigation, air naviga- safety oversight functions are recruited and retained.
tion services and aerodromes, as applicable. The level of
effective implementation of the CEs is an indication of a 3.3 The State shall ensure that personnel per-
State’s capability for safety oversight. forming safety oversight functions are provided with
guidance that addresses ethics, personal conduct and
2.1.2 The CEs of a State’s safety oversight system, as the avoidance of actual or perceived conflicts of inter-
outlined in Annex 19 — Safety Management, Appendix 1, est in the performance of official duties.
are as follows:
3.4 Recommendation.— The State should use a
CE-1 Primary aviation legislation methodology to determine its staffing requirements for
personnel performing safety oversight functions, tak-
1.1 The State shall promulgate a comprehen- ing into account the size and complexity of the aviation
sive and effective aviation law, consistent with the activities in that State.
size and complexity of the State’s aviation activity and
with the requirements contained in the Convention on Note.— In addition, Appendix 5 to Annex 6, Part I, and
International Civil Aviation, that enables the State to Appendix 1 to Annex 6, Part III, require the State of the
regulate civil aviation and enforce regulations through Operator to use such a methodology to determine its
the relevant authorities or agencies established for inspector staffing requirements. Inspectors are a sub-
that purpose. set of personnel performing safety oversight functions.
1.2 The aviation law shall provide personnel CE-4 Qualified technical personnel
performing safety oversight functions access to the
aircraft, operations, facilities, personnel and associ- 4.1 The State shall establish minimum quali-
ated records, as applicable, of service providers. fication requirements for the technical personnel
performing safety oversight functions and provide for
CE-2 Specific operating regulations appropriate initial and recurrent training to maintain
and enhance their competence at the desired level.
The State shall promulgate regulations to address, at a
minimum, national requirements emanating from the 4.2 The State shall implement a system for the
primary aviation legislation, for standardized opera- maintenance of training records.
tional procedures, products, services, equipment and
infrastructures in conformity with the Annexes to the
Convention on International Civil Aviation.
CE-8 Resolution of safety issues 2.3.4 During a USOAP CMA activity, if there is insuf-
ficient or no documented evidence to prove that a PQ is
8.1 The State shall use a documented process to satisfactory, a shortcoming is identified and documented
take appropriate corrective actions, up to and includ- through the issuance of a PQ finding. Generating a finding
ing enforcement measures, to resolve identified safety changes the status of the associated PQ to “not satisfac-
issues. tory” and decreases the State’s EI. Each PQ finding must
be based on one PQ.
8.2 The State shall ensure that identified safety
issues are resolved in a timely manner through a sys- 2.3.5 In order for ICAO to close a PQ finding, the State
tem which monitors and records progress, including must address the associated PQ by resolving all the short-
actions taken by service providers in resolving such comings detailed in the finding.
issues.
CE 6 282
CE 5 162
CE 4 84
Total number of PQs = 943
CE 3 97
CE 2 135
CE 1 33
CE 3: 10%
CE 6: 30% CE 4: 9%
CE 5: 17%
AIG 104
AIR 210
OPS 146
Total number of PQs = 943
PEL 99
ORG 14
LEG 23
The EI can thus be calculated for each CE, each audit area a) More exacting or exceeds;
and as an overall value. b) Difference in character or Other means of
compliance; and
In addition to the EI, a lack of effective implementation c) Less protective or partially implemented or not
(LEI) score is also calculated for certain analysis. The LEI implemented.
is simply calculated as:
2.5.2 States must provide this information through the
CC/EFOD module of the CMA online framework (OLF).
LEI (%) = 100 – EI (%) States can use the “Validate” function of the module to
convert their entries into filed differences, as per the
requirements of Article 38 of the Chicago Convention.
Details of each State’s CC reporting could be viewed in
the report produced from the CC/EFOD Reports module
of the USOAP CMA OLF.
26 24
20 24
21 20
18 19
15 15 15
10 13 13 13
9 9 9
7
No. States in Region No. Activities conducted in Region No. of States that Received activity
Number of Activities
period 35 22
30
25
7 2
20
3 3
11
15
11 5 2 6
2
10 6 2
8 5 7
5 11 4 7
8
3 4 3 2 4
APAC ESAF EURNAT MID NACC SAM WACAF
Audit ICVM Off-Site IVA
reporting period
8
6 7
5 5
4
4 4
2
2
ICAO COORDINATED
VALIDATION MISSIONS
(ICVMS) — Conducted
USOAP CMA Activities
from 1 January 2016 to 31
December 2018
OFF-SITE VALIDATION
ACTIVITIES — Conducted
USOAP CMA Activities
from 1 January 2016 to 31
December 2018
EI by CE
100
90
% Effective Implementation
80
77.0
70 74.2 74.5 69.6 71.5
70.3 69.5 69.0
60 63.7 65.3
58.5 59.7
50 56.6 53.8
50.3 52.5
40
30
20
10
0
CE-1 CE-2 CE-3 CE-4 CE-5 CE-6 CE-7 CE-8
End of 2015 End of 2018
EI by Audit Area
100
90
% Effective Implementation
80
80.3
70 73.2 70.3 72.3 73.5 70.5
76.2
67.6 66.7 65.8
60 62.6 61.7
59.6 58.9
50 56.8
53.9
40
30
20
10
0
LEG ORG PEL OPS AIR AIG ANS AGA
End of 2015 End of 2018
APAC-CE
100
90
% Effective Implementation
80
70 71.2 70.1 71.9
66.6 68.7
60 67.6 64.9 64.9
60.8 59.7 59.1
50 55.7 56.8
51.3
47.0 50.1
40
30
20
10
0
CE1 CE2 CE3 CE4 CE5 CE6 CE7 CE8
End of 2015 End of 2018
ESAF-CE
100
90
% Effective Implementation
80
70
60 64.8 66.3
61.4 60.5
50 55.1 56.4 55.2
49.2 51.0
46.2 47.9
40
40.2
30 36.1 33.3
30.1
20 26.1
10
0
CE1 CE2 CE3 CE4 CE5 CE6 CE7 CE8
End of 2015 End of 2018
EUR/NAT-CE
100
90
% Effective Implementation
80 84.9
79.4 79.2 77.3 80.1
70 74.4 74.4
71.2 74.8
65.9 65.8
60 62.2
60.3 59.4
56.4
50
49.5
40
30
20
10
0
CE1 CE2 CE3 CE4 CE5 CE6 CE7 CE8
End of 2015 End of 2018
NACC-CE
100
90
% Effective Implementation
80
79.9 79.6
70 77.0 76.9
74.2 73.5 74.3 73.6 72.9
69.2
60 63.9 63.1 64.2
58.5 58.5 59.6
50
40
30
20
10
0
CE1 CE2 CE3 CE4 CE5 CE6 CE7 CE8
End of 2015 End of 2018
SAM-CE
100
90
% Effective Implementation
86.5
80 83.3 82.0
84.5
81.1
78.7 80.1
74.7 75.7
70 75.2
68.8 70.1
67.2
60 61.2 61.9
50 54.5
40
30
20
10
0
CE1 CE2 CE3 CE4 CE5 CE6 CE7 CE8
End of 2015 End of 2018
80
70 76.2
73.2 69.1
60 64.4
57.9 56.2
50 51.5 51.3
48.5
40 45.4 44.5
38.9 37.6
30 35.0
27.8 28.4
20
10
0
CE1 CE2 CE3 CE4 CE5 CE6 CE7 CE8
End of 2015 End of 2018
APAC-Audit Area
100
90
% Effective Implementation
80
77.9
70 73.9
68.1 66.9 67.2 67.6 66.8
60 62.4 61.3
63.0 61.8 61.0 58.4
56.6
50 50.7
40 44.2
30
20
10
0
LEG ORG PEL OPS AIR AIG ANS AGA
End of 2015 End of 2018
ESAF-Audit Area
100
90
% Effective Implementation
80
70 72.6
68.6
60 64.4
58.5 58.5 57.5
50 52.9 53.3 52.2
49.1
40 44.2 46.3
39.1 40.3 40.8
30 35.1
20
10
0
LEG ORG PEL OPS AIR AIG ANS AGA
End of 2015 End of 2018
50
40
30
20
10
0
LEG ORG PEL OPS AIR AIG ANS AGA
End of 2015 End of 2018
MID-Audit Area
100
90
% Effective Implementation
80 86.6
79.5 81.4
77.7 78.6 78.0
70 72.0 72.6 71.4
69.4
66.5 66.5
60 64.6
61.8
64.7
59.6
50
40
30
20
10
0
LEG ORG PEL OPS AIR AIG ANS AGA
End of 2015 End of 2018
NACC-Audit Area
100
90
% Effective Implementation
80 82.1
84.2 83.7 81.1 82.1
78.0 80.8 79.1
70 75.1 75.0
65.9 67.0
60
60.7 62.0 58.4
61.4
50
40
30
20
10
0
LEG ORG PEL OPS AIR AIG ANS AGA
End of 2015 End of 2018
80
70
72.5 67.9 70.1
66.8
60 62.5
59.7
57.2
50 54.3
52.7
47.3 48.4
40 43.3
39.7 40.7 39.9 42.7
30
20
10
0
LEG ORG PEL OPS AIR AIG ANS AGA
End of 2015 End of 2018
SAM-Audit Area
100
90
% Effective Implementation
88.3 88.6
80 86.0 83.7
82.1 83.9
79.7
70 75.7 77.1 76.8 74.6
69.4
60 64.1 67.2
61.3 60.0
50
40
30
20
10
0
LEG ORG PEL OPS AIR AIG ANS AGA
End of 2015 End of 2018
4.1.1.2 The absence of comprehensive and up-to-date 4.1.3.2 The identification of differences requires sufficient
States’ legal frameworks consistent with ICAO safety-re- understanding of the ICAO provisions involved, which may
lated requirements results not only from deficiencies in the be limited by the availability, qualification and training of
procedures but also from limited qualified human resources the State’s personnel, by the complexity or formulation of
in States for the rule-making process. Consequently, the the ICAO provisions and by the difficulty associated with
legal basis for States to perform their safety oversight the assessment of the level of compliance of national reg-
functions and duties is sometimes incomplete or not in ulations and practices with SARPs. The identification of
4.6.2.2 In practice, the effective investigation of serious b) lack of preservation of essential, volatile
incidents is also affected by the lack of immediate report- evidence following an accident or serious
ing — or, worse, the total lack of reporting — of serious incident;
incidents (or incidents that may be serious incidents) by c) poor management of investigations; and
service providers (e.g. air operators and ATS providers) d) poor investigation reports and/or safety
to the designated State authority (ideally the State’s per- recommendations.
manent, independent investigation authority, when such
an entity has been established). Only a small number of 4.6.4 Ensuring proper coordination and separation
States have a comprehensive process as well as the nec- between the “Annex 13” investigation and the judicial
essary qualified and experienced personnel (technical staff investigation
and management personnel of the accident investigation
authority) to ensure that investigations of serious inci- 4.6.4.1 Less than 50 per cent of the States have effec-
dents are effectively carried out when required by Annex tive and formal means, including appropriate provisions
13. The lack of thorough, independent investigations of in the legislation and formal arrangements, for the proper
serious incidents may leave unidentified and unacted coordination of investigation activities between the inves-
upon safety issues, which could then lead to an accident tigation authority and the judicial authority. Such means
or even a major fatal accident. are essential to ensure the necessary separation between
the two investigations (e.g. for the conduct of interviews
4.6.3 Providing sufficient training to aircraft accident with witnesses and for the analysis of the information
investigators collected). They are also necessary for governing the coor-
dination of activities on the scene of an accident (e.g. for
4.6.3.1 More than 60 per cent of the States have not devel- the securing and custody of evidence, and the identifica-
oped a comprehensive and detailed training programme tion of victims) and for CVR and FDR read-outs and the
9.12%
Not Applicable
5.14%
Less protective or partially implemented
or not implemented by the State
1.08%
Different in character or other means of
compliance
1.08%
More Exacting or exceeds
Corrective action plan (CAP). A plan of action to eliminate Mitigating measure. An immediate action taken to resolve
the cause of a deficiency or finding. a significant safety concern (SSC).
Critical elements (CEs). The critical elements of a safety Objective evidence. Information that can be verified, sup-
oversight system encompass the whole spectrum of civil porting the existence of a documented system and indicating
aviation activities. They are the building blocks upon which that the system generates the desired results.
an effective safety oversight system is based. The level of
effective implementation of the CEs is an indication of a Off-site validation activity. A USOAP CMA activity during
State’s capability for safety oversight. which an ICAO team of subject matter experts assesses
corrective actions implemented by a State and validates
submitted supporting evidence at the ICAO HQ without an
on-site visit to the State.
Protocol question (PQ). The primary tool used in USOAP for Significant safety concern (SSC). Occurs when the State
assessing the level of effective implementation of a State’s allows the holder of an authorization or approval to exer-
safety oversight system based on the critical elements, cise the privileges attached to it, although the minimum
the Convention on International Aviation, ICAO Standards requirements established by the State and by the Standards
and Recommended Practices (SARPs), Procedures for Air set forth in the Annexes to the Convention are not met,
Navigation Services (PANS) and related guidance material. resulting in an immediate safety risk to international civil
aviation.
Protocol question (PQ) finding. Under the USOAP CMA,
each finding is generated and expressed in terms of one Validation. Confirming submitted information in order to
protocol question (PQ); issuance of a PQ finding changes determine either the existence of a protocol question (PQ)
the status of the related PQ to not satisfactory. finding or the progress made in resolving the PQ finding.
% Effective Implementation
LEG
Legislation and civil aviation
regulations - General 77%
% Effective Implementation
ORG
Technical personnel qualification and training 89%
% Effective Implementation
Examinations 81%
% Effective Implementation
OPS
Security measures 54%
FRMS 73%
% Effective Implementation
AMOs 87%
% Effective Implementation
% Effective Implementation
ANS
SSP/SMS 63%
SAR 78%
PANS-OPS 69%
MET 68%
ATS 53%
AIS 75%
% Effective Implementation
APAC: Asia and Pacific Office NACC: North American, Central American and
ESAF: Eastern and Southern African Office Caribbean Office
EUR/NAT: European and North Atlantic Office SAM: South American Office
MID: Middle East Office WACAF: Western and Central African Office
37 the former Yugoslav Republic of Macedonia EUR/NAT ICVM 14 September to 14 October 2016
www.icao.int