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Indian Journal of Commerce & Management Studies ISSN: 2249-0310 EISSN: 2229-5674

DOI: 10.18843/ijcms/v9i1/09
DOI URL: http://dx.doi.org/10.18843/ijcms/v9i1/09

CAUSE-BRAND ASSOCIATION AND


CONSUMER ATTITUDE: A REVIEW

Deepa Rohit, Dr. Rajesh Panda,


Ph.D. Scholar Professor,
Symbiosis International University (SIU), Symbiosis Institute of Business
Lavale, Mulshi, Pune, India. Management (A Constituent of Symbiosis
Assistant Professor International University, Pune), Bengaluru,
Lala Lajpatrai Institute of Management, Karnataka, India
Mahalaxmi, Mumbai, India

ABSTRACT
A Cause-brand association (CBA) refers to a marketing strategy of associating a brand
with a social cause. Such a CBA can be as a result of Cause-related Marketing (CrM),
cause promotion, cause advertising or Corporate Social Responsibility (CSR). This paper
makes an attempt to review existing literature to explore the role of CBA on attitude
formation towards the product and the brand. This paper also tries to understand the
various determinants of the attitude formation and to examine their theoretical grounding.
The findings of the research suggest that CBA has a positive influence on attitude
towards the association, the brand, the company and the cause which in turn enhances
purchase intentions. It also revealed that the cause-brand fit, existing attitude towards
brand & cause, level of familiarity of brand and cause, consumer characteristics like
gender, self-construal and values, campaign characteristics like donation size, type of
cause and duration of a campaign etc. are the important determinants of the attitude in
the context of CBA.
With a paucity of review papers in the prior literature on CBA; the present study
contributes to the body of literature by providing a comprehensive review of an elaborate
study of attitude and its determinants with respect to CBA. The paper is beneficial to the
future researchers to conduct a quantitative research to validate the determinants.
Similarly, it is useful to the marketing practitioners to devise CBA strategies effectively.

Keywords: Cause-related Marketing, Corporate Social Responsibility, Cause-brand fit, Attitude.

Introduction: combining Corporate Social Responsibility (CSR) of a


firm with the marketing objectives can be a viable
The strategy of integrating a social cause in the
promotion strategy due to its positive effects on
marketing of a company or a brand has been well
purchase intentions and other corporate benefits like
accepted by the marketers (Nan & Heo, 2007);
improved brand image (Lichtenstein et al., 2004);
(Edmondson & Lafferty, 2007) and can be referred to
(Lafferty B. , 2009). The growth and popularity of
as Cause Related Marketing (CrM), Cause Promotion
such social associations led to a long-term partnership
or Corporate Social Marketing (Drumwright, 1996).
in form of Cause-brand alliance between the brand
The practice of Cause Related Marketing (CrM)
and the charity (Edmondson & Lafferty, 2007).
program began in the year 1983 with American
However, any such marketing effort that uses a social
Express which promised to donate towards a cause of
causes to promote a brand/ corporate can be successful
the renovation of the Statue of Liberty and the success
only if the ‘Cause-brand association’ (CBA) is strong.
of the campaign provided an impetus to the
The academic research in the area of marketing and
proliferation of the strategy in various other developed
consumer buying behaviour has supported the
nations and recently in some of the developing
significance of using CrM. According to
countries (Shiekh & Beise-Zee, 2011). Further,
(Varadarajan & Menon, 1988), the CrM programs

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Indian Journal of Commerce & Management Studies ISSN: 2249-0310 EISSN: 2229-5674
can help a corporate or a brand to achieve various Cause-brand association: Meaning, evolution and
corporate and marketing objectives like increasing overlap with CSR & CRM:
sales, enhancing brand awareness, recognition and The success of a campaign with a social cause depends
image, facilitating market entry in new region & on a strong Cause-brand association which, may
reducing negative publicity etc. Cause-brand comprise of Cause-related Marketing (CrM), cause
associations can build brand equity (Hoeffler & promotion, cause-brand alliance or CSR. (Varadarajan
Keller, 2002), can enhance corporate image & Menon, 1988) defined CrM as a process of
(Shabbir et al, 2010); (Qamar, 2013) and brand developing a marketing program wherein firm promises
credibility (Bigne-Alcaniz et al., 2009). Numerous to donate a part or a percentage of the proceeds of profit
researchers deliberated on consumers’ responses or revenue earned when consumers purchase a product
towards the association. The majority of the studies to a chosen social cause. The definition highlights the
proposed the effect of CBA on the consumer transactional nature of the CrM programs wherein a
responses in terms of formation of a positive consumer is required to purchase a brand to enable a
attitude towards the brand and the firm along with donation to the charity and the donation amount is
purchase intentions (Lafferty B. , 2009); (Pirsch, linked to the sales/ profits of the firm. Thus, the strategy
Gupta, & Grau, 2007); (Tsai, 2009). Likewise in the although includes a social cause; it focuses on
field of consumer buying behavior; attitude towards achieving marketing objectives. The definition and
the brand and purchase intentions are two pivotal concept elaboration has been referred to and provided
and widely researched constructs (Ostrom, 1969); the foundation for many subsequent researches (Webb
(Bagozzi & Burnkrant, 1979). Despite the & Mohr, 1998); (Strahilevitz, 1999); (Pracejus & Olsen,
significance of the constructs, the existing literature 2004); (Edmondson & Lafferty, 2014). Later, three
on CBA has not provided a comprehensive review types of CrM were identified viz. transaction-based
of the determinants of attitude formation towards promotions, joint promotions and licensing of names
the alliance. The majority of research papers in and logos of non-profit organisations to the corporate
CBA is empirical with a handful of conceptual and (Andreasen, 1996). Being a marketing program, CrM
review papers (Natarajan et al., 2016). Prior campaigns have been frequently promoted through
researchers have reviewed only CrM papers, mass media e.g. American Express Company spent $6
however, the current study includes CSR million on a national campaign in the year 1983
associations. Furthermore, many papers have (Varadarajan & Menon, 1988) thus, advertising and
grounded the determinants of attitude and promotion were considered as the quintessential of CrM
subsequent hypotheses using the theories of programs. This led to advancement further research on
attitude, however prior research does not offer a the pre-requisites, processing and effects of advertising
concise review of the same. with social dimensions or inclusion of social causes
Hence, the current study will add to the existing body (Drumwright, 1996); Berger et al., 1999).
of literature by presenting a comprehensive review of Consequently, another phase of literature examined the
literature that has investigated attitude formation in CSR communication in place of CRM (Brown and
the context of CBA and thereby proposing the Dacin, 1997; (Sen & Bhattacharya, 2001); (Mohr,
important determinants of attitude in this regard. Webb, & Harris, 2001), (Bhattacharya & Sen, 2004);
(Nan & Heo, 2007). Additionally, several researches
Research Objectives: acknowledged that CrM is a part of CSR (Bronn &
 To study the present literature on the cause-brand Vrioni, 2001); (Kotler & Lee, 2004); (Kim, Kim, &
association, including Cause-related marketing, Han, 2005) and signifies cause specificity of CSR
CSR communication and social association of a (Sheikh & Beise-Zee, 2011); (Jahdi, 2014). Further,
firm and offer a comprehensive list of factors two approaches towards CSR programs were suggested
affecting attitude towards the alliance, the brand, the viz. institutionalised and promotional, depending on the
corporate and purchase intentions. nature of alliance (Pirsch, Gupta, & Grau, 2007).
 To study the review of the theoretical grounding of Another noteworthy classification of all social
the variables of attitude in the context of cause- associations of a brand or a corporate broadly divides
brand association. all social initiatives into two major categories as
‘marketing oriented’ and those which ‘express
Research Methodology: corporate values and objectives’ ( (Kotler & Lee, 2004);
(Kotler, Hessekiel, & Lee, 2012). The marketing
The paper adopts a systematic an in-depth literature oriented are further categorised into Cause Promotion
review of the research papers published in the research (CP), Cause Related Marketing (CrM) and Corporate
journals from 1988 to 2017. The research papers are Social Marketing (CSM). Thus, over years, the strategy
taken from various online databases viz. Ebsco, of linking a brand/ corporate with a social cause has
Emerald, JStor and Google Scholar etc. to assess the evolved from a short-term sales promotion technique to
list of determinants of attitude in case of CBA. a long-term cause-brand alliance. Such cause-brand

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Indian Journal of Commerce & Management Studies ISSN: 2249-0310 EISSN: 2229-5674
association can help a brand to create a sustainable psychology and organization behavior. In this regards,
positioning and create an enduring bond with the some of the frequently researched theoretical
customers (Lafferty et.al, 2004). Hence, all types of paradigms are Learning theory, Cognitive Consistency
social associations of a brand with a marketing theory, Attribution theory and Attitude Accessibility
objective can be termed as Cause-brand associations. theory (Ostrom, 1969).
A Cause-brand association has a positive influence on Further, in context of attitude formation and change of
other consumer responses along with an effect on attitude; role of the persuasive communication like
purchase intentions. It has a positive impact on intent advertising was deliberated. The early theorists
to participate (Hou, Du, & Li, 2008); (Grau & Folse, assumed that an attitude change is a result of active
2007); intent to volunteer for the cause (Samu & cognitive learning, however, later researchers
Wymer, 2014); intent to contribute (Samu & Wymer, emphasised on the role individual’s thoughts and the
2009). CBA also helps to change consumer behaviour level of processing (Greenwald, 1968). On these lines,
pattern (Bhattacharya & Sen, 2004); build consumers’ two important models that are widely used in
resilience towards negative publicity (Varadarajan & consumer behaviour to study role of persuasive
Menon, 1988); Du et al., 2010); support consumer communication in attitude formation and attitude
advocacy through Word of Mouth (Hou, Du, & Li, change are Elaboration of Likelihood Model (ELM)
2008) and willingness to pay price premium (Arora & by (Petty & Cacioppo, 1986) and Heuristics and
Henderson, 2007); (Bhattacharya & Sen, 2004). The Systematic Processing (HSM) Theory by (Chaiken,
research also shows that CBA helps to build customer 1980). Both are dual-processing theories and propose
loyalty (Adiwijaya & Fauzan, 2012), more in the case two ways of processing of persuasive messages viz.
of institutionalised CSR than the promotional type of the standard cognitive learning or using some
CSR (Pirsch, Gupta, & Grau, 2007) and brand equity judgmental clues based on ability and motivation to
(Hoeffler & Keller, 2002). process the communication (Petty et al., 1983).
Some of the extensively researched consumer Additionally, an attitude towards an advertisement
responses in the context of cause-brand association are mediates the relationship of brand attitude and
an attitude towards the association, towards the brand purchase intentions thus the contents of the
or the firm pursuing the strategy and purchase advertising message have a significant impact on
intentions. Therefore, a deeper understanding of attitude and purchase intentions (Holbrook, 1978).
attitude as a construct and its theoretical framework is The level of brand familiarity (Miller, Maziz, &
imperative prior to an in-depth study of the Wright, 1971); (Homer, 2006), level of involvement
determinants of attitude in case of CBA. (Petty et al., 1983); (Rose, Miniard, & Bhatla, 1990)
and the visual and verbal information of the
A Snippet of attitude theories: advertisement (Mitchell, 1986) have positive influence
on the attitude formation.
A study of the consumer attitude formation is a
Consequently, an attitude in context of cause-brand
significant research area due to its usefulness in
association can be explored as attitude formed towards
predicting consumer behaviour ( (Mitchell & Olson,
a company, a brand, the association and a cause/
1981) and Oslon, 1981). An attitude is an enduring
charity after associating a brand to a cause. The study
evaluation of a person or group of individuals towards
of attitude theories propose that an addition of a social
an object or person or an event (Solomon, 2010). An
cause in an advertisement will enhance the cognition
Attitude also refers to the consistent favourable or
and affect towards the brand thereby forming positive
unfavourable learned predisposition towards an object
attitude towards the brand and further influencing
(Schiffman et al., 2010). Moreover, the attitude is
purchase intentions. The theories have also proposed
different from the specific behavioural intentions
the significance of the determinants of the
(Fishbein & Ajzen, 1975). Such behavioural intention
advertisements which can be further researched in
is the immediate and the best determinant of the
context of CBA. Hence, this study of theoretical
corresponding explicit behaviour. (Ajzen & Madden,
framework of attitude will help in better
1986); (Bagozzi & Burnkrant, 1979); (Spears &
understanding of the theoretical grounding of the
Singh, 2004). Further, the behavioural-intentions
determinants of attitude in case of CBA.
models proposed by (Fishbein, An investigation of the
relationships between beliefs about an object and the
Determinants of attitude in context of CBA:
attitude toward that object, 1963) elaborated that
behavioural intentions consist of an attitude towards a Attitude is one of the widely researched dependent
behaviour and subjective norm (Bonfield, 1974). Also variables in the literature on the cause-brand
the strength of attitude in terms of its certainty, association. A comprehensive list of studies that have
importance, knowledge and accessibility etc. have a investigated the effect of CBA on attitude towards the
differential impact on behaviour intentions (Fazio & alliance, brand, company, cause and purchase
Olson, 2003). Much of the research in consumer intentions (PI) is presented in Table No. 1. The
behavior regarding attitude-behaviour is drawn from attitude towards the brand and the company and

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Indian Journal of Commerce & Management Studies ISSN: 2249-0310 EISSN: 2229-5674
purchase intentions are frequently researched
constructs as compared to attitude towards the A Study of theories of attitude and cause-brand
association and the cause (See Table No. I). Further, a Association: Discussion:
review of the variables influencing attitude in the
Various researchers have explored the theories of
context of cause-brand association indicates that the
attitude to explain the determinants and their effect on
fit between the brand/company and the cause/charity
attitude. In this context, the effect of existing attitude
is one of the widely researched determinants of the
towards the brand (Lafferty et al., 2004); (Lafferty &
attitude towards CBA (See Table No. I). The cause-
Edmondson, 2009), company reputation (Dean, 2004)
brand fit refers to the degree of similarity and
and prior experience with brand (Tsai, 2009) are
compatibility between the both which is also referred
found to have positive relationship with the attitude
as product-cause relatedness (Kim, Kim, & Han,
formed towards the alliance after inclusion of the
2005), sponsor-cause congruence (Roy, 2010), cause-
social cause. The theory of Information Integration
brand perceived fit (Lafferty B. , 2009). Various
(Anderson, 1981) explains such integration of social
studies posit that the higher level of cause-brand fit
cause (Gupta & Pirsch, 2006); Edmondson and
enhances the attitude towards CBA (Basil and Herr,
(Lafferty B. A., 2007); (Lafferty et.al, 2004); (Lafferty
2006; (Samu & Wymer, 2014), (Chéron, Kohlbacher,
& Edmondson, 2009). The theory posits that the
& Kusuma, 2012) while few studies have refuted such
consumers receive, analyse and interpret the new
impact (Lafferty B. A., 2007) (Lafferty B. , 2009)
information in the background of the existing attitude,
(Moosmayer & Fuljahn, 2010).
thereby impacting the new attitude formed post-CBA.
Drawing from the attitude theories, the message of the
Furthermore, according to the Attitude Accessibility
advertisements of CBA (Samu & Wymer, 2014), the
theory, the familiar brands are more easily retrieved
level of brand familiarity (Anridho & Liao, 2013);
from the memory as compared to unfamiliar brands
(Edmondson & Lafferty, 2014), the level of cause
(Fazio et al., 1989) hence, justifying the impact of
affinity (Barone et al., 2007) and the type of cause
brand familiarity and cause familiarity on the alliance
(Grau & Folse, 2007) influence the attitude in CBA.
(Edmondson & Lafferty, 2007); (Edmondson &
Also, the repetition of the advertising message
Lafferty, 2014); (Lafferty et.al, 2004); (Lafferty &
enhances the attitude (Zajonc, 1968) therefore the
Edmondson, 2009). Likewise, (Basil & Herr, 2006)
longer duration of the campaigns with CBA has a
proposed that a positive pre-existing attitude towards
positive impact on attitude (Trimble & Holmes, 2013).
the brand, a positive pre-existing attitude towards the
The larger donations towards charity are more
charity and higher level of the fit between charity and
preferred too (Dahl & Lavack, 1995).
the brand can influence the attitude towards the
The findings also point out to the importance of
alliance. Such a composite impact is explained
consumer characteristics. The heterogeneity among
through the Balance Theory (Heider, Attitudes and
consumers leads to varied responses towards the
cognitive organization., 1946), (Heider, 1958); which
strategy of CBA (Bhattacharya & Sen, 2004). Among
also postulates than an individual seeks to maintain a
the demographic variables, gender is found be
balance between attitude structures amongst his own
significant while age, education and income do not
thoughts, perception towards other objects or
have an influence on attitude. Women are more likely
individuals. Hence, the fit between two cognitions will
to form a positive attitude towards CBA (Berger et at.,
lead to a higher attitude formation. Likewise, the
1999; (Moosmayer & Fuljahn, 2010). (Hyllegard,
Social Judgement theory explains the effect of
Yan, Ogle, & Attmann, 2011) found that gender does
persuasive communication like advertising on the
not influence attitude but positively effects purchase
change of attitude (Sherif & Hovland, 1961) through
intentions. Consumer values like hedonism, utilitarian,
assimilation (positive relation between the existing
individualism and collectivism have the impact on
attitude and new information) and contrast (a negative
purchase intentions (Chang & Cheng, 2015). The
relationship between existing attitude and new
interaction of consumers’ self-construal and type of
information). Hence, with an exposure to CBA, a
product (frivolous & practical), proposes that
consumer is likely to change attitude towards the
consumers having an interdependent self-construal
brand or the firm based on the existing assessment of
will have more positive attitude towards practical
the brand/ firm (Dean, 2004). The process of attitude
products and independent self-construal consumers
formation is also explained using the principles of
will have a positive attitude towards frivolous
associative learning with paradigms of classical
products (Kim & Kim, 2016).
conditioning (Staats & Staats, 1958) wherein
These antecedents of CBA and their impact find their
repetition of the association enhances the attitude.
justification in various attitude theories. A large number
Using this rationale, (Till & Nowak, 2000) put
of studies in CBA have also grounded their variables and
forward the recommendations for future alliances with
hypotheses using the theories of attitude. Hence, the
a social cause. The Cognitive Consistency theories
current study has further examined the theoretical
viz. Balance theory (Heider, 1946) and Congruity
foundation of the determinants of the attitude of CBA.
Theories (Osgood & Tannenbaum, 1955) explain the

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Indian Journal of Commerce & Management Studies ISSN: 2249-0310 EISSN: 2229-5674
relevance of the congruence between the individuals those which express corporate values. Hence, with
or objects. The effect of a congruence between the prevalent several forms of associations between a
brand and the charity on the attitude towards the corporate and a social cause, the present paper
corporate pursuing CBA has been examined and it is proposes that a strategy of linking a brand to a social
found that the higher congruence generates higher cause with marketing objectives can be referred to as a
impact on attitude formation (Edmondson & Lafferty, Cause-brand association (CBA).
2007); (Lafferty et al, 2004); (Goldsmith & Yimin, CBA has been an area academic of interest due to its
2014). positive impact on consumer attitude and purchase
Consumers’ attribution towards the company’s intentions. The findings suggest that a majority of
motives is found to be another important determinant studies in CBA have examined an attitude formation
that influences attitude (Barone et al., 2000); Dean, towards the brand, the company and on purchase
2004; (Tsai, 2009); (Bigne-Alcaniz et al., (Bignè- intentions while few have investigated attitude
Alcañiz, Cáceres, & Pérez, 2010) 2010); (Moosmayer towards association/ CrM and towards cause as
& Fuljahn, 2010); (Moosmayer & Fuljahn, 2013) dependent variables.
(Samu & Wymer, 2014); (Goldsmith & Yimin, 2014). Further, the paper evaluates the determinants of
According to the attribution theory, people tend to attitude with respect to CBA. The perceived fit
assign reasons or provide an explanation to an event between the cause and the brand is found be the most
(Heider, 1958); (Kelly, 1973). In the case of a cause- extensively researched variable which has a positive
brand association, consumers tend to attribute reasons relation with the attitude. However, few studies have
behind the company’s motivation based on their also countered this impact (Lafferty B. A., 2007). The
existing reputation of the company as either altruistic brand & cause familiarity and existing attitude
or selfish and predict their attitude and behaviour towards brand and cause affinity have also been found
towards the brand/ company (Dean, 2004); (Tsai, to be significant influencers of attitude formation.
2009). Numerous researches have explored the Consumers are more likely to form the positive
moderating/ mediating effect of consumers’ attitude towards the alliance/ the brand/ the company
attributions on the evaluation of CrM/CBA using the when their existing attitude towards the brand is
attribution theory. Further, the processing of the positive and they have high cause affinity.
advertisement with a cause claim was studied in Although CBA is a marketing strategy, it is also aimed
context of Elaboration of Likelihood model (Petty & at achieving social objectives of an organisation. With
Cacioppo, 1986) and Heuristic Systematic Model the widespread use of the strategy, consumers may look
(HSM) (Chaiken, 1980) and proposed that inclusion of the strategy with skepticism. In this context, how
cause claim acts as a peripheral clue in case of low consumers perceive the motivations of the company has
involvement processing (Berger, Cunningham, & been found to be a significant determinant of attitude.
Kozinets, 1999) Consumers tend to attribute the motives as either
altruistic or self-benefitting. Several studies have
Conclusion: propounded the effect on such consumer attribution on
attitude in CBA using the theory of Attribution.
A strategy of “Doing better by Doing Good” can be
CBA typically involves a communication and
manifested in Cause-brand association (CBA) which
promotion thus an advertising campaign is a part of
aims to achieve two objectives – supporting a worthy
CBA. In this regards, the campaign characteristics
social cause and improving corporate performance
like message characteristics (buy/ information),
(Varadrajan and Menon, 1988). The practice of CBA
donation size, duration of the campaign and type of
began as Cause Related Marketing (CrM) program
donation have been found to be important
wherein the donation to the charity was linked to the
determinants of attitude and purchase intentions.
consumers purchasing the product. Further, the
Further, the diversity among consumers has been one
proliferation of CrM lead to various forms of CrM viz.
of the interesting areas in CBA. It is found that
transaction-based, licensing and joint-promotion.
women are more likely to form a positive attitude
Later, CrM was emerged as a long-term association in
towards CBA as compared men. Although, rest
form cause-brand alliance (Lafferty B. , 2009).
demographic factors have not been found significant;
Likewise, a set of studies evaluated consumer
consumers’ values, self-construal and culture have an
responses towards the inclusion of Corporate Social
impact. Further, in the case of processing of the
Responsibility (CSR) in marketing (Brown & Dacin,
advertisements with social cause; the theory of ELM
1997); (Sen, Du, & Bhattacharya, 2016). In this
& HSM have been referred and proposed that a cause
context of various forms of social associations of the
claim acts an executional cue which increases
brand, (Kotler & Lee, Best of Breed-When it comes to
perceived involvement in the ad thus influencing
gaining a market edge while supporting a social cause,
attitude.
‘corporate social marketing’ leads the pack, 2004);
Thus, the paper is an attempt to bring together the
(Kotler & Lee, 2008)provides a classification of CSR
present literature on cause-brand association and
initiatives of a corporate as marketing oriented and

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Journal of Business Ethics, 96(2), 169-186.
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Table 1: Determinants of attitude in Cause-Brand Association (CBA)


Dependent variable as
attitude toward
Sr. Author & year Purchase
Year Comp Determinant of attitude
No. of publication Alliance/ intentions
Brand any/ Cause
CrM
Firm
Cause attitude, perceived
1 1999 Berger et al.   involvement and perceived
argument quality
Conceptual paper using classical
2 2000 Till & Nowak 
conditioning principles
Type of donation and reputation of
3 2003 Dean 
the firm
Brand-cause fit moderated by cause
4 2004 Barone et al.  affinity and consumers' perception
of the firm's motives
pre-attitude towards cause, pre-
attitude towards cause, brand name
5 2004 Lafferty et al.   
fit, product category fit with a
moderation of cause familiarity
existing firm attitude, attitude
6 2006 Basil & Herr   towards charity and fit between
firm and charity

Company-cause fit with a


moderation of customer-company
7 2006 Gupta &Pirsch   and customer-cause congruence
and attitude towards the
sponsoring company

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Indian Journal of Commerce & Management Studies ISSN: 2249-0310 EISSN: 2229-5674
Dependent variable as
attitude toward
Sr. Author & year Purchase
Year Comp Determinant of attitude
No. of publication Alliance/ intentions
Brand any/ Cause
CrM
Firm
Cause-brand fit, brand conscious
8 2007 Nan & Heo  
consumers

type of CSR program (promotional/


9 2007 Pirsch et al.  
institutionalised)

Brand familiarity, brand


Edmondson &
10 2007    importance, cause importance &
Lafferty
cause-brand fit

cause importance, corporate


11 2007 Lafferty   
credibility& cause fit

Cause-brand fit, cause importance,


12 2008 Hou et al.    cause proximity, congruence
between firm’s product and cause

Lafferty & Familiarity of brand, familiarity of


13 2009     
Edmondson cause, cause importance

14 2009 Lafferty    brand familiarity, cause importance

Perceived cause-brand fit, ad


Samu &
15 2009    execution elements (dominance -
Wymer
cause/ brand)
congruency of sponsor-cause, type
16 2010 Roy  
of sponsor
Consumer perception of firm
Moosmayer & behaviour, gender (women),
17 2010   
Fuljahn goodwill towards CrM, donation
size
Effect of temporal framing of CrM
ad, moderated by consumers
18 2010 Tangari et al.   
temporal orientation, attitude
towards campaign
fit (marketing strategy fit,
Zdravkovic et
19 2010   prominence fit), familiarity with
al.
the cause
Attitude towards brand, subjective
20 2011 Hyllegard et al.   norm, evaluation of advertisement
& involvement in social cause
CSR, CrM with moderating
Sheikh & variables - customer-company
21 2011 
Beise-Zee congruence, customer-cause
affinity & company-cause fit
Baghi &
22 2013   Awareness of non-profit brand
Gabrielli
CrM, corporate image, consumer
23 2013 Qamar  
attitude and brand attractiveness
brand credibility , existing positive
Anridho & attitude towards the brand , fit
24 2013 
Liao between cause and brand & a local
cause
Consumers from USA & India,
25 2013 Ferle et al.  national / international cause,
company undertaking the initiative
Congruence, cause prevalence
Trimble &
26 2013  (repetition) leading to level of
Holmes
acceptance

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Indian Journal of Commerce & Management Studies ISSN: 2249-0310 EISSN: 2229-5674
Dependent variable as
attitude toward
Sr. Author & year Purchase
Year Comp Determinant of attitude
No. of publication Alliance/ intentions
Brand any/ Cause
CrM
Firm
Brand familiarity, brand
Edmondson &
27 2014   importance, cause importance &
Lafferty
cause-brand fit
cause category (health, human
Lafferty &
28 2014   service, animal, and environment),
Edmondson
brand familiarity, cause importance

socio-demographic characteristics
viz. gender & consumer
29 2015 Ladero et al. 
susceptibility to interpersonal
influence leading to values
type of product (utilitarian,
Melero &
30 2016   hedonic), perceived fit between
Montaner
product and cause

product type (practical / frivolous),


Kim N. & Kim
31 2016  donation (company's products /
S.
cash), consumers self-construal

Source: Developed by authors

******

Volume IX Issue 1, January 2018 71 www.scholarshub.net

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