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Journal of Applied Psychology

© 2020 American Psychological Association 2021,2020, Vol. No.


Vol. 106, 2, No. 999, 000
2, 230– 249
ISSN: 0021-9010 http://dx.doi.org/10.1037/apl0000502

Pay Communication, Justice, and Affect: The Asymmetric Effects of


Process and Outcome Pay Transparency on Counterproductive
Workplace Behavior
Ilanit SimanTov-Nachlieli and Peter Bamberger
Tel Aviv University

Grounded on uncertainty management theory, the current research examines the role of employee
This article is intended solely for the personal use of the individual user and is not to be disseminated broadly.

justice perceptions in explaining the distinct effects of two forms of pay transparency—process
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versus outcome pay transparency— on counterproductive workplace behavior (CWB). Study 1, a


field study of 321 employees, revealed that process pay transparency is inversely related to CWB
targeting the organization (i.e., less CWB-O), with this effect explained by enhanced employee
procedural justice perceptions. It also indicated, however, that among employees perceiving their
pay position as being lower than that of referent others, outcome pay transparency is positively
associated with both CWB-O and CWB-I (i.e., CWB targeting other employees), with this effect
explained by reduced employee distributive justice perceptions. Study 2, using an online simulation-
based experiment conducted on 394 employees and assessing actual deception behaviors (targeting
both the agency sponsoring the study and other participants in the study), replicated these findings
and extended our understanding of the negative consequences of outcome pay transparency on CWB.
Specifically, when pay allocations were transparent (vs. secretive) and participant’s pay was
manipulated to be lower (vs. higher) than that of teammates, participants reported lower distributive
justice perceptions leading to heightened deception behaviors, with this effect explained by a more
negative emotional state. Theoretical and practical implications of both the positive and negative
consequences of pay transparency on CWB are discussed.

Keywords: process versus outcome pay transparency, counterproductive workplace behavior (CWB),
organizational justice perceptions, upward comparisons

Despite a growing trend toward greater transparency in pay ett, 2002). Consistent with a conceptual analysis of pay commu-
(Trotter, Zacur, & Stickney, 2017), research on pay transparency is nication practices (Colella, Paetzold, Zardkoohi, & Wesson, 2007),
still narrow in scope, “considering only a limited range of out- a straightforward assertion is that relative to more secretive com-
comes” (Marasi & Bennett, 2016, p. 50). More specifically, while munication practices, pay transparency should be associated with
several studies have examined and generally found a positive more positive and less negative employee behaviors (i.e., more
impact of pay transparency on employee task performance (e.g., OCB and less CWB). Yet, while Marasi, Wall, and Bennett (2018)
Bamberger & Belogolovsky, 2010; Belogolovsky & Bamberger, indeed found a positive association between pay transparency and
2014; Futrell & Jenkins, 1978; Greiner, Ockenfels, & Werner, OCB, Bamberger and Belogolovsky (2017) revealed just the op-
2011; Tremblay & Chênevert, 2008), little is known about the posite—that pay transparency can adversely affect the amount of
impact of pay transparency on employee contextual behaviors such help (a key aspect of OCB) individuals afford their peers.
as organizational citizenship behavior (OCB) and counterproduc- One explanation for this inconsistency may be that these studies
tive workplace behavior (CWB), which, like task performance, are
each examined different forms of pay transparency, with each
key components of employee job performance (Rotundo & Sack-
having its own independent effects on employee outcomes. Indeed,
scholars have recently proposed that pay transparency is best
conceptualized in terms of multiple, distinct forms including pro-
This article was published Online First April 9, 2020. cess pay transparency, referring to information provided to em-
X Ilanit SimanTov-Nachlieli and X Peter Bamberger, Coller School of ployees regarding the procedures and processes governing pay and
Management, Tel Aviv University. reward allocation decisions (i.e., how pay is determined in the orga-
We are grateful to Elena Belogolovsky, Rebecca J. Bennett, Sanghee nization), and outcome pay transparency, denoting the disclosure of
Park, and Tae-Youn Park for their helpful comments and suggestions on actual pay levels of individual employees or employee groups (Ful-
earlier drafts of this article. We also thank Etti Doveh for her statistical
mer & Chen, 2014; Smit & Montag-Smit, 2019). If, as these scholars
advice. We acknowledge with gratitude the Henry Crown Institute for
Business Studies for its funding of this research.
suggest, there are multiple forms of pay transparency, it may be that
Correspondence concerning this article should be addressed to Ilanit how pay transparency relates to contextual behavior depends on the
SimanTov-Nachlieli, Coller School of Management, Tel Aviv University, particular form of transparency examined. Given the growing move-
P.O. Box 39040, Tel Aviv 6997801, Israel. E-mail: ilanitsn@tauex.tau.ac.il ment toward pay transparency (Trotter et al., 2017), understanding
230
PAY TRANSPARENCY AND COUNTERPRODUCTIVE BEHAVIOR 231

whether, when, and how pay transparency may drive contextual Staffelbach, 2018; Fulmer & Chen, 2014; Smit & Montag-Smit,
behavior at work is both important and timely. 2019). These include the two forms noted above (i.e., process trans-
In the current study, we examine these form-specific effects of parency and outcome transparency), as well as communication open-
pay transparency on employee contextual behavior through the ness transparency—the degree to which the organization allows em-
lens of CWB (Bennett & Robinson, 2000; Robinson & Bennett, ployees to discuss personal pay matters with one another.
1995). We do so for two main reasons. First, CWB— deliberate, Communication openness transparency differs from the two former
deviant behaviors intended to cause harm to the organization itself modes in that it captures the degree to which the organization limits
(CWB-O; e.g., voluntary absenteeism) and/or its members or facilitates pay information sharing by employees. Yet, even when
(CWB-I; e.g., harassment of other employees)—is pervasive in employees are allowed to freely discuss personal pay matters, they
organizations and expensive (Bennett & Robinson, 2000). Second, may nevertheless, refrain from disclosing such information (Bierman
while limited, prior research has examined the link between pay & Gely, 2004; Pappu, 2001; Smit & Montag-Smit, 2019). Accord-
transparency and contextual behavior, these studies have focused ingly, given our interest in exploring the implications of pay-related
largely on OCB (Bamberger & Belogolovsky, 2017; Marasi et al., information when it is shared by the organization itself, in our theo-
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2018). As these are two, independent forms of contextual behavior, rizing we focus on two former modes of pay transparency, namely
This document is copyrighted by the American Psychological Association or one of its allied publishers.

with conditions driving more or less OCB not necessarily driving process versus outcome pay transparency.
less or more CWB (Dalal, 2005; Kelloway, Loughlin, Barling, & As noted above, our theorizing regarding the asymmetrical impli-
Nault, 2002), the question remains open as to whether pay trans- cations of these two forms of pay transparency on CWB is grounded
parency is negatively or positively associated with CWB, and on the UMT (Van den Bos & Lind, 2002). Gleaning insights from
when and how these effects may operate. both social and cognitive psychology, and integrating procedural and
In the current study, we extend uncertainty management theory outcomes fairness perceptions, this theory suggests that fairness judg-
(UMT; Van den Bos & Lind, 2002) in order to answer that open ments play a critical role in uncertainty management and have im-
question. UMT proposes that uncertainty over salient processes portant behavioral implications. Employees’ fairness judgments serve
and outcomes has robust implications on fairness attributions as one key mechanism linking pay communication practices to CWB
which, in turn, have the potential to drive individual action. Ap- because pay communication influences the amount of uncertainty
plying UMT, we propose that while process pay transparency, by associated with the wage-effort bargain (a highly salient feature of the
boosting perceptions of procedural justice, diminishes CWB di- employment relationship; Akerlof & Yellen, 1990) and because “fair-
rected at the organization (CWB-O), outcome pay transparency’s ness helps people deal with uncertainty” (Van den Bos & Lind, 2002,
effects via distributive justice depend on one’s pay position rela- p. 3). Specifically, UMT proposes that as fairness uncertainty is both
tive to referent others. We then extend UMT by integrating recent aversive (Fiske & Taylor, 1991; Jost, 1995) and highly salient (Van
research on the affective consequences of injustice in order to den Bos, Wilke, & Lind, 1998), employees are naturally driven to
better understand how perceptions of distributive (in)justice may search for information as a means by which to reduce their uncertainty
drive not only organizationally oriented CWB (i.e., CWB-O), but about whether they are treated fairly by their organization. Accord-
CWB directed at peers (i.e., CWB-I) as well. ingly, the theory suggests that aside from any direct, uncertainty-
Our findings extend theory and research on pay communication reducing effect (via reduced information asymmetry) that more trans-
and uncertainty management in several ways. First, they demonstrate parent pay communication practices may have, such practices may
that the effects of pay transparency on employees’ justice perceptions also be interpreted by employees as signaling employer goodwill, thus
and contextual behaviors are more nuanced than suggested to date further reducing fairness uncertainty. That is, pay communication
(Colella et al., 2007; Marasi et al., 2018), with their nature contingent practices may serve as an important source of uncertainty-reducing
upon the particular form of pay transparency being investigated. information, with employees inferring that employers are more fair
Moreover, they highlight the conditions and underlying mechanisms when pay communication practices are more transparent in nature,
driving what might otherwise be viewed as inconsistent effects. Sec- and less fair, when pay communication practices are more secretive
ond, they demonstrate that even one particular form of pay transpar- (Colella et al., 2007; Lytle, 2014; Marasi & Bennett, 2016). Further-
ency, namely outcome transparency, can have asymmetrical effects more, the theory views employees’ fairness inferences as a primary
depending on the individual’s pay position relative to referent others. driver of behavior, with those experiencing what they deem to be
Finally, they extend UMT by highlighting how, through the negative unfair treatment being less likely to cooperate (Lind, 2001), showing
emotions potentially elicited by perceptions of unfairness, a covert disobedience (Huo, Smith, Tyler, & Lind, 1996), and “behav-
transparency-based reduction in pay uncertainty can drive deceptive ing in antisocial ways” (Van den Bos & Lind, 2002, p. 2).
behaviors against both organizational agents and innocent coworkers. While UMT suggests that signals emanating from pay communi-
cation practices are largely processed on the basis of conscious and
Pay Transparency, Uncertainty Management Theory, effortful reflection (Kahneman’s, 2011 System 2), it also recognizes
the role of more implicit, cognitive (System 1) heuristics in drawing
and CWB
fairness inferences (Lind, 2001), with different heuristics driving
It has long been known that organizations vary with regard to the distinct effects on employees’ ultimate behavior. On the one hand, in
degree to which they provide employees pay information (Gomez- the case of pay transparency, attribute substitution heuristics (Kahne-
Mejia & Balkin, 1992; Milkovich, Newman, & Gerhart, 2013). Schol- man, 2011) stemming from the transparency practice itself (i.e.,
ars have recently proposed, however, that beyond differing in the “transparency ⫽ trust”) may generate high fairness judgments and
degree of pay transparency, organizations also differ from one another thus diminish any tendency of employees to engage in negative
in terms of transparency form with three distinct forms of pay trans- contextual behaviors. On the other hand, consistent with system
parency recognized to date (Arnold, Fulmer, Sender, Allen, & justification theory (Jost, 1995), UMT suggests that in the absence of
232 SIMANTOV-NACHLIELI AND BAMBERGER

hard evidence that they are being treated unfairly (such as in the case Belogolovsky, 2010; Lytle, 2014). In this way, attribute substitution
of pay secrecy), employees may dismiss and implicitly deny more heuristics (“transparency ⫽ trust”) may generate inferences of greater
aversive fairness judgments because attributions of unfairness suggest procedural fairness perceptions when process pay transparency is
a lack of control which in turn can lower one’s self-esteem and higher.
self-efficacy (Van den Bos & Lind, 2002). In contrast, consistent with Second, organizations sharing information on pay-related pro-
the certainty effect (Kahneman & Tversky, 1979)—that is, the over- cesses and procedures typically take steps to ensure that the
weighting of outcomes that are certain relative to those that are disclosed processes and procedures are in fact perceived as fair and
probable—when pay is more transparent, the vivid content of that consistently applied. They do so in order to inform the conscious/
information may make it difficult for employees to deny unfair reflective processing of such information by employees, and in this
treatment (Bamberger & Belogolovsky, 2017), thus generating low way positively influence employee perceptions of procedural jus-
fairness judgments and the negative contextual behaviors associated tice (Colella et al., 2007; Lind & Tyler, 1988). For example,
with them. In this way, UMT suggests that distinct employees behav- companies like Buffer and WholeFoods, typically highlight pro-
iors associated with various pay communication practices are likely to cedures aimed at ensuring the accuracy of performance-linked
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be explained by the (un)fairness judgments (or, in other words, metrics and their consistent application, and accompany the spec-
This document is copyrighted by the American Psychological Association or one of its allied publishers.

[in]justice perceptions) elicited by such practices. ification of their procedures with a narrative explicating how they
In the sections below, we expand on this theorizing, focusing on have been developed and applied to ensure fairness and consis-
the potential asymmetrical effects of the two forms of pay trans- tency (Bird, 2018). In sum, because such procedural information
parency (process vs. outcome) on CWB, with each working sharing is often done with the intent of driving employee percep-
through a distinct, underlying justice mechanism. Specifically, tions of processes and procedures as fair, one can expect more
after explaining why we expect process and outcome forms of pay positive procedural fairness judgments when pay processes are
transparency to have distinct effects on CWB more generally, we more transparent.
explicate our model detailing how and when these distinct effects Consistent with social exchange theory (e.g., Blau, 1964; Homans,
on CWB-O and CWB-I are likely to emerge, and the role of 1961), UMT suggests that such positive fairness judgments are likely
procedural versus distributive justice perceptions in this process. to generate reciprocal action (Cropanzano & Mitchell, 2005), moti-
vating employees to engage in more positive organization-directed
behavior and refraining from engaging in acts deemed potentially
Pay Transparency and CWB: The Basis for
harmful to the organization, namely CWB-O (Van den Bos & Lind,
Asymmetrical Effects
2002). Such a theorized effect has been well-supported empirically.
A common theme of the pay communication research published in Indeed, one of the most frequently replicated findings in social psy-
the last decade is that more secretive pay communication practices are chology is the “fair process effect—namely, the positive impact of
often interpreted by employees as a signal of sinister employer inten- perceived procedural fairness on people’s reaction to their outcomes
tions or deception (Day, 2007; Milkovich et al., 2013; see also Bergh, (e.g., Folger, 1977; Folger, Rosenfield, Grove, & Corkran, 1979).
Ketchen, Orlandi, Heugens, & Boyd, 2019, for a review on informa- Moreover, meta-analytic results have consistently demonstrated that
tion asymmetry in management research), whereas pay transparency perceived procedural fairness has a positive impact on organization-
elicits and reinforces a climate of openness among employees, sig- oriented employee behaviors (Cohen-Charash & Spector, 2001;
naling to employees that their employer can be trusted (e.g., Bam- Colquitt, Conlon, Wesson, Porter, & Ng, 2001). Accordingly, opera-
berger & Belogolovsky, 2010; Colella et al., 2007; Day, 2007) and is tionalizing procedural fairness judgments in terms of procedural jus-
treating them fairly (Lytle, 2014). In other words, earlier examinations tice perceptions, we hypothesize that:
of pay transparency as a general practice suggest that it is associated
Hypothesis 1 (H1): Procedural justice perceptions mediate the
with more positive fairness judgments, and thus should be inversely
negative association between process pay transparency and
associated with counterproductive work behaviors directed toward
CWB-O.
those responsible for enacting such transparent practices (i.e., lower
CWB-O). Aside from the positive signals that more transparent pay While employees may be disinclined to engage in CWB-O as a
practices may transmit, however, these practices also entail the actual function of process pay transparency, there is little logical basis to
sharing of pay-related information, be it process- or outcome-related. expect a similar effect on CWB-I (deviant behaviors directly harmful
Although both information types (i.e., process and outcome) serve as to other individuals within the organization). This is because, to the
an important source of uncertainty-reducing information, UMT sug- extent that process pay transparency generates positive procedural
gests that the nature of this information and how it is processed can fairness judgments, the target of reciprocation is likely to be the
also affect procedural or outcome fairness judgments, and thus the organization promulgating these practices rather than the individual’s
behavioral response to the pay communication practice itself. coworker. Accordingly, we do not posit any procedural-justice-
mediated effect of process pay transparency on CWB-I.
Process Pay Transparency and CWB
Outcome Pay Transparency and CWB
In organizations whose process pay practices are more transparent,
information about the processes and procedures used to determine pay UMT is grounded on the premise that in assessing the fairness of
outcomes are provided to employees (Day, 2012). Such practices are outcomes, individuals follow the principles of equity theory and its
likely to elicit positive procedural fairness judgments for two reasons. analogues (Adams, 1963; Blau, 1964; Homans, 1961), engaging in
First, as noted above, research suggests that transparency is typically the social comparison of their own inputs and outcomes with the
associated with attributions of fairness and trust (e.g., Bamberger & input/outcome ratio of referent others. The disclosure of actual pay
PAY TRANSPARENCY AND COUNTERPRODUCTIVE BEHAVIOR 233

levels as a function of outcome pay transparency facilitates such upward comparisons, is transparency likely to generate similar effects
conscious/reflective social comparison processes (Bamberger & Be- for employees at the upper half of the pay range? On the one hand, the
logolovsky, 2017). As such, to the extent that organizations may tend same upward comparison tendency noted above may apply even for
to disclose pay levels in a manner more reflective of pay equity those with higher rates of pay. On the other hand, given their position
(Arnold et al., 2018; Marasi & Bennett, 2016), the outcomes of such in the pay range, there may be an increased likelihood of downward
social comparison processes might be expected to align with that of comparisons, with outcome pay transparency making such favorable
substitution-based, heuristic (“transparency ⫽ trust”) processing, gen- pay discrepancies more vivid. As research in social psychology
erating more positive distributive fairness judgments. (Wills, 1981) suggests that more vivid downward comparisons have
Outcome pay transparency and negative distributive fair- the potential to drive more positive distributive fairness judgments, it
ness judgments. In contrast to this position, Van den Bos and Lind is likely that for those perceiving their pay position as relatively high
(2002, p. 23) emphasize that “how people form judgments of outcome within their pay distribution, any adverse impact of outcome pay
fairness is more complicated than equity theory suggests.” Specifi- transparency on fairness judgments, and in turn, on CWB, will, at the
cally, regardless of whether pay information is disclosed and how very least, be attenuated. Hence, we expect the interaction of outcome
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much information is disclosed, UMT suggests that because of the pay transparency with the employee’s perceived pay position within
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averseness of uncertainty, individuals are highly motivated to engage his or her pay distribution to influence distributive fairness judgments,
in social comparison, using heuristically derived estimates of others and through these fairness judgments, CWB. More specifically, we
inputs and outcomes (Lind, 2001). Moreover, even within any single expect outcome pay transparency to be negatively associated with
category of referent others (e.g., employees doing the same job in the distributive fairness judgments, with this effect amplified among
organization or contributing the same level of value to the organiza- employees perceiving their pay position as being lower than that of
tion), there are potentially a range of pay levels to compare with referent others, and attenuated among those perceiving their pay
(Rynes & Milkovich, 1986). Specifically, an employee can choose to position as being higher than that of referent others.
compare his or her outcomes with the average or median pay level Negative fairness judgments, emotion, and CWB-O. As
(i.e., a more lateral comparison), the upper end of the pay distribution noted earlier, UMT suggests that perceptions of outcome (i.e.,
(i.e., engaging in upward comparisons with those in a preferred distributive) injustice boost the likelihood that employees will
situation; Buunk & Gibbons, 2007), or the bottom end of the pay engage in greater antisocial behavior (Van den Bos & Lind, 2002);
distribution (i.e., a downward comparison). Thus, distributive fairness however, UMT itself offers little insight into the psychological
judgments are likely to be influenced by one’s perceived pay position mechanism linking injustice perceptions to negative behavior, nor
compared to referent others (i.e., perceived pay position within his or does it specify who is likely to be targeted by such behavior. Based
her pay distribution), with employees perceiving their pay position as on recent theorizing in the justice literature, we extend UMT to
being lower than that of referent others, inferring more negative propose that negative emotions elicited by the perception of dis-
distributive fairness judgments (i.e., appraising their outcome as un- tributive injustice underlie retaliatory behavior directed against the
just; Lawler, 1971). organization (i.e., CWB-O), as well as displaced aggression di-
Several studies report support for the negative consequences of rected against one’s peers (CWB-I).
upward comparisons on fairness perceptions (e.g., Austin, Justice scholars have long posited that distributive injustice and
McGinn, & Susmilch, 1980), and related concepts such as pay inequity perceptions have the potential to elicit a robust emotional
(Harris, Anseel, & Lievens, 2008) and job (Brown, Ferris, Heller, response (Adams, 1963; Homans, 1961). Yet, although there have
& Keeping, 2007) satisfaction. Moreover, consistent with individ- been periodic calls for research on how emotions may link unfair-
uals’ tendency to overweigh negative (over positive) comparison ness perceptions to action (e.g., De Cremer & Van den Bos, 2007),
information (Baumeister, Bratslavsky, Finkenauer, & Vohs, 2001), as noted by Barclay, Skarlicki, and Pugh (2005, p. 629), “little
as well as to overestimate the pay of peers (Lawler, 1971), prior empirical research has examined the mediating role of emotion.”
research has found upward comparisons to serve as an important Two notable exceptions lie in the work of (a) Spector and Fox
factor in determining pay level dissatisfaction, even when control- (2002, 2005), and (b) Tripp, Bies, and Aquino (2007). The former
ling for downward and lateral comparisons (Harris et al., 2008). propose the stressor-emotion model of CWB (Fox, Spector, &
Exacerbating these negative heuristic influences, the certainty ef- Miles, 2001; Spector & Fox, 2002, 2005) which argues that “CWB
fect (Kahneman & Tversky, 1979) suggests that the consequences of is a response to emotion-arousing situations in organizations, par-
pay comparisons vary depending upon the vividness of the informa- ticularly feelings of anger and frustration” (Spector & Fox, 2005,
tion underlying them (Goethals & Klein, 2000; Kahneman & Tver- p. 163). More specifically, according to this model, injustice
sky, 1979). Consistent with this reasoning, Bamberger and Bel- perceptions serve as a stressor which, like other stressors, have the
ogolovsky (2017) found that when pay was transparent (but not when potential to elicit state negative emotions (Spector & Goh, 2001).
it was secret), the more vivid pay discrepancies were significantly In the case of perceived organizational injustice, the dominant
associated with envy toward upward comparison others. This suggests emotions likely to be elicited are those of anger and frustration.
that outcome pay transparency, by increasing the vividness of pay Drawing from Folger and Baron (1996) and Skarlicki and Folger
discrepancies, may make employee’s perceived negative pay discrep- (1997); Spector and Fox (2005, p. 153) argue that as such emotions
ancies (when one perceives his or her pay position as relatively low are aversive, people are driven to address the situation causing
within his or her pay distribution) all the more salient, leading to more them, with “retaliation . . . against the party or parties perceived as
negative distributive fairness judgments. the cause” adopted as a means by which to attempt to “restore
While the vividness afforded by outcome pay transparency may equity and justice.”
increase the salience of negative pay discrepancies for those, such as The latter (Tripp et al., 2007, p. 13) offer the “vigilante” model
employees at the bottom half of a pay range, tending to engage in which similarly suggests that, the more intense the negative emo-
234 SIMANTOV-NACHLIELI AND BAMBERGER

tions generated by perceptions of distributive unfairness, “the more This suggests that intense negative emotions generated by per-
often and seriously the victim contemplates getting even.” This ceived unfairness may drive individuals to direct their response
model is grounded on the assumption that justice violations often toward less risky targets.
elicit intense emotions, such as frustration, anger, and rage (Bies & Indeed, the literature on displaced aggression—“aggression to-
Tripp, 1996), with more intense emotion serving as a “strong ward a target that incommensurately exceeds that which is ordi-
motivator of revenge” (Tripp et al., 2007, p. 21). Tripp et al. (2007) narily seen as justified by the level of provocation emitted by that
argue that in response to more intense injustice-based emotions, target” (Marcus-Newhall, Pedersen, Carlson, & Miller, 2000, p.
victims are likely to take revenge—“an action in response to some 680)—suggests that while negative behavior following perceived
perceived harm or wrongdoing by another party that is intended to injustice is frequently directed toward the agent perceived respon-
inflict damage, injury, discomfort, or punishment on the party sible for the unjust treatment (i.e., CWB-O), it may also be
judged responsible” (Aquino, Tripp, & Bies, 2001, p. 53). Such
redirected toward individual others (CWB-I). More specifically,
revenge can manifest in two ways, namely as behaviors aimed at
drawing from decades of research, Marcus-Newhall, Pedersen,
reducing the inequity generated (e.g., withholding effort or sup-
Carlson, and Miller (2000, p. 680), argue that while aggressive
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port) or as “retributive justice,” acts aimed specifically at harming


behaviors are “frequently directed toward the agent perceived to
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the agent responsible for the injustice such as public humiliation


and embarrassment or bad-mouthing. To the extent that these have provoked it,” a number of factors including fear of retaliation
negative behaviors are directed at the party responsible for the or punishment from the provoking agent (e.g., the provocateur is
perceived outcome unfairness, it is likely that they will manifest as one’s boss or has other sources of power), can result in the
CWB-O. redirection of this behavior, “onto less powerful or more available
Empirical findings are consistent with the logic underlying both targets,” such as one’s peers.
of these perspectives. More specifically, several studies have Meta-analytic evidence supports this notion indicating first
found injustice perceptions to be positively correlated with nega- that a key negative emotion, frustration, is highly associated
tive state emotions (Bies & Tripp, 2002). Additionally, research (mean effect size ⫽ 0.46) with displaced aggression (Marcus-
suggests that negative affect is highly correlated with CWB. For Newhall et al., 2000). Second, the meta-analytic evidence in-
example, using the Job-Related Affective Well-Being scale (Van dicates that relative to those not provoked, “those who are
Katwyk, Fox, Spector, & Kelloway, 2000), an instrument that provoked and are unable to retaliate reliably respond more
assesses the experience of a variety of emotions at work, three aggressively toward an innocent other” (effect size of 0.54;
studies (Fox et al., 2001; Goh, Bruursema, Fox, & Spector, 2003; Marcus-Newhall et al., 2000, p. 682). Taking both findings into
Miles, Borman, Spector, & Fox, 2002) found significant correla- account, we posit that:
tions between negative emotions at work and CWB, with correla-
tions as high as .45. Accordingly, we propose the following two Hypothesis 3a (H3a): Pay position moderates the indirect and
hypotheses: adverse effect of outcome pay transparency on CWB-I via
distributive justice perceptions such that the inverse associa-
Hypothesis 2a (H2a): Pay position moderates the indirect and
adverse effect of outcome pay transparency on CWB-O via tion of outcome pay transparency on distributive justice per-
distributive justice perceptions such that the inverse associa- ceptions (and thus positive effect on CWB-I) is amplified for
tion of outcome pay transparency on distributive justice per- employees perceiving their pay position as being lower (vs.
ceptions (and thus positive effect on CWB-O) is amplified for higher) than that of referent others.
employees perceiving their pay position as being lower (vs.
higher) than that of referent others. Hypothesis 3b (H3b): The distributive justice-mediated and
pay position-moderated effect of outcome pay transparency on
Hypothesis 2b (H2b): The distributive justice-mediated and CWB-I operates via a heightened negative emotional state
pay position-moderated effect of outcome pay transparency on such that, particularly for employees perceiving their pay
CWB-O operates via a heightened negative emotional state position as being lower (vs. higher) than that of referent
such that, particularly for employees perceiving their pay others, distributive justice is inversely associated with a neg-
position as being lower (vs. higher) than that of referent ative emotional state, which in turn is positively associated
others, distributive justice is inversely associated with a neg- with CWB-I.
ative emotional state, which in turn is positively associated
with CWB-O. To summarize, we posit that two key forms of pay transparency,
namely process and outcome transparency have asymmetrical ef-
Negative fairness judgments, emotion, and CWB-I. As
fects on CWB operating via distinct justice perceptions. In partic-
noted by Tripp et al. (2007), because the revenge behaviors noted
ular, we posit that process pay transparency is associated with
above are directed at those deemed responsible for the unfair
outcomes (i.e., the organization or its agents), engagement in such heightened procedural justice perceptions and hence reduced
behaviors can entail significant risk. Indeed, these scholars posit CWB-O. In contrast, we posit that, particularly for those perceiv-
and find (in two studies—Aquino, Tripp, & Bies, 2001, 2006) that ing their pay position as being lower (rather than higher) than that
power moderates the degree to which justice-grounded negative of referent others, outcome pay transparency is associated with
emotion is likely to elicit such revenge behaviors, with employees reduced distributive justice perceptions, and that by heightening
tending to “get even” against those deemed responsible for the state negative affect, elicits heightened levels of both CWB-O and
injustice only when they have the organizational power to do so. CWB-I.
PAY TRANSPARENCY AND COUNTERPRODUCTIVE BEHAVIOR 235

Overview of Studies variables such as organizational tenure and participants’ actual pay
level. At T2, taking place at the end of the same week, we
We tested the hypotheses above in two studies1 conducted measured CWB-O and CWB-I (randomized in order of presenta-
among actual employed adults. Study 1, a correlational field study
tion in the instrument). As such, we time-separated our dependent
conducted among U.S., United Kingdom, and Canadian employees
variables from the independent variables and mediators. Partici-
at two separate points in time, tested the conceptual model shown
pants were thanked and debriefed by e-mail.
in Figure 1 (i.e., Hypotheses 1, 2a, and 3a). Study 2, an online
Measures. In addition to the Cronbach alphas reported below,
simulation-based experiment conducted among employed Israelis
we also calculated coefficient alphas (based on polychoric corre-
aimed to replicate the potential adverse impact of outcome pay
lations) and omegas for ordinal indicators.4
transparency on CWB in a more controlled setting. It manipulated
Process pay transparency. We used Day’s (2012) four-item
participants’ relative pay compared with that of their teammates,
scale (␣ ⫽ .85) to assess process pay transparency; for example,
assessed actual deceptive behaviors, and tested Hypotheses 2b and
3b—the role of state negative emotions in the distributive justice- “My company has held formal educational sessions in which they
mediated effect of outcome pay transparency on CWB. explain how pay levels are determined for its jobs.” Items were
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Both studies were reviewed and approved by Tel Aviv Univer- rated on a 5-point scale ranging from 1 (strongly disagree) to 5
This document is copyrighted by the American Psychological Association or one of its allied publishers.

sity’s Research Ethics Committee (IRB approval of November 27, (strongly agree).
2017 for “The Effect of Compensation Policies on the Ethical Outcome pay transparency. For outcome pay transparency
Behavior of Work Group Members”). Data and syntax for both we used Smit and Montag-Smit’s (2019) four-item scale (␣ ⫽ .92);
studies are available online at https://data.mendeley.com. for example, “Information on employees’ annual salaries/income
is freely available.” Items were rated on a 7-point scale; from 1
(strongly disagree) to 7 (strongly agree).
Study 1
We used the “Prolific” online platform (http://prolific.ac) for 1
The sample size for Study 1 was determined using a-priori statistical
data collection with invitations sent to U.S., United Kingdom, and power analysis (Faul, Erdfelder, Lang, & Buchner, 2007). Conservatively
Canadian citizens currently residing and working for pay (mini- assuming a main effect of .14 (in line with prior findings from a pilot study
mum of 20 hr per week for at least 6 months in their current consisting of 123 U.S. employees) with power ⫽ .80 and alpha of .05, we
calculated a minimum sample size of ⬃300. Considering prescreening
organization) in those three countries, and speaking English as checks, IMC checks, and a reasonable attrition rate between time phases
their first language. Individuals with less than a secondary school (T1 and T2), we aimed for a target sample of 400 employees. The actual
education, as well as those either self-employed or employed in the sample recruited (N ⫽ 391) was just below that target. For Study 2, based
public sector were excluded from participation in the study. on recent common practices in psychology recommending the targeting of
approximately 100 participants per cell to detect mediation effects (Fritz &
MacKinnon, 2007; Simmons, Nelson, & Simonsohn, 2018), we targeted
400 participants for four experimental conditions.
Method 2
We excluded 28 participants who failed to correctly answer our in-
Participants. Participants were 321 employees2 (151 women, structional manipulation checks (IMC; Oppenheimer, Meyvis, & Da-
videnko, 2009) as it indicated that they were responding without reading
Mage ⫽ 36.66, SD ⫽ 9.42, 29% U.S., 66% United Kingdom, and the instructions. Additionally, 41 (out of 391) participants did not complete
5% Canadian) who met the criteria above and completed the two the CWB items on the T2 questionnaire (10.5% attrition rate) and thus were
separated time phases (T1 and T2) described below. Participants not included in our final analyses, However, tests for sample bias indicated
received $2.50 for their participation. Participants worked in var- that these 41 did not significantly differ from those completing the T2
survey with respect to any of the other theoretical variables. Finally, to
ious fields for varying pay levels (0.6% earn below $10,000 per avoid the disproportionate influence of single observations on our analyses
year, 7.2% between $10,000 to $20,000, 23.0% between $20,000 (McClelland, 2000), one outlier with an extreme Cook’s (1977) distance
to $30,000, 21.4% between $30,000 to $40,000, 16.0% between score (ⱖ.10) on both mediators was excluded as well. Thus, the final
$40,000 to $50,000, 11.3% between $50,000 to $60,000,7.9% sample comprised 321 (out of a total of 391) participants.
3
between $60,000 to $70,000, 3.8% between $70,000 to $80,000, In a pilot study consisting of 123 U.S. employees, we also measured
perceived informational and interpersonal justice (Colquitt, 2001). Although,
2.8% between $80,000 to $90,000, 2.2% between $90,000 to consistent with the current findings, asymmetrical effects via procedural and
$100,000, and 3.8% ⬎ $100,000). distributive justice were revealed in this pilot, we found no significant medi-
Procedure. Participants were told that they will participate in ating effects for informational and interpersonal justice perceptions.
4
a study examining work-related attitudes and behaviors, requiring We used R version 3.6.2 and the reliability function of semTools R library
(Jorgensen, Pornprasertmanit, Schoemann, & Rosseel, 2019) to calculate co-
survey completion at two separate points in time. At T1, taking efficient alphas (based on polychoric correlations) and omega values for
place in the beginning of the work week, we measured employees’ ordinal indicators. Coefficient alphas—specifically, 0.94 for outcome pay
general positive and negative affectivity (see control variables), as transparency, 0.91 for process pay transparency, 0.96 for perceived distributive
well as our key independent variables, namely: (a) process and justice, 0.90 for perceived procedural justice, 0.84 for CWB-O, and 0.87 for
outcome pay transparency; (b) participant’s perceived pay position CWB-I—are distinct from the Cronbach alpha which assumes equal factor
loadings across items within a scale (McNeish, 2018) and is inappropriate for
within one’s pay distribution (compared with referent others); and ordinal Likert scale data (Furr & Bacharach, 2014; Yang & Green, 2011).
(c) the two dimensions of organizational justice,3 perceived pro- Coefficient omegas were calculated by accounting for both item covariances
cedural and distributive justice. The order in which the two forms and item thresholds using Green and Yang’s (2009, formula 21) approach
of pay transparency and the two dimensions of organizational designed for latent factors measured by ordinal indicators. We report here ␻_3,
corresponding to the original formula from Green and Yang (2009)—specif-
justice (as well as the individual items comprising these measures) ically, 0.91 for outcome pay transparency, 0.89 for process pay transparency,
were presented in the survey was randomized. Additionally, at T1 0.94 for perceived distributive justice, 0.94 for perceived procedural justice,
we collected data on participant demographics and work-related 0.93 for CWB-O, and 0.82 for CWB-I.
236 SIMANTOV-NACHLIELI AND BAMBERGER
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Figure 1. CWB ⫽ counterproductive workplace behavior. Theorized model (Study 1): T1 (consisting of: the
two forms of pay transparency, perceived pay position and the two perceived justice dimensions) and T2
(including CWB-O and CWB-I).

Perceived pay position relative to referent others. We adapted “Spoke poorly about a coworker to others,” “Excluded a coworker
the well-known measure of subjective socioeconomic status from a conversation”). Employees were asked to indicate how
(Singh-Manoux, Adler, & Marmot, 2003; Singh-Manoux, Mar- often, in the past 3 months, they displayed those behaviors on their
mot, & Adler, 2005) to measure one’s perceived pay position present job. Items were rated on a 5-point scale ranging from 1
within his or her pay range. Specifically, participants were in- (never) to 5 (always). For each form of CWB, responses were
structed to: “Think of a ladder with 10 rungs representing where summed into an index going from 6 to 30.
employees in your organization, doing similar jobs or contributing Control variables. In our analyses, we controlled for gender
the same level of value to the organization as you do, stand in the because prior research has found that compared to women, men
pay range. At the top of the ladder are the employees who have the have more positive attitudes toward cheating (Whitley, Nelson, &
highest pay. At the bottom are the employees who have the lowest
Jones, 1999) and engage in more unethical behaviors at the work-
pay. Between 1 (bottom rung) and 10 (top rung), where do you
place (Barnes, Schaubroeck, Huth, & Ghumman, 2011). We also
think you stand on this ladder?”
controlled for organizational tenure as it was associated with CWB
Perceived organizational procedural and distributive justice.
in a recent meta-analysis (Ng & Feldman, 2010). Additionally, we
We used Colquitt’s (2001) seven-item scale (␣ ⫽ .87) to measure
perceived procedural justice “regarding the procedures used to accounted for negative (and positive) affectivity (␣ ⫽ .87 and ␣ ⫽
determine your pay at your current job”; for example, “Have those .86; respectively), on the basis of the short, 10-item scale of the
procedures been applied consistently,” “Have those procedures Positive and Negative Affect Schedule scale (PANAS; Thompson,
been free of bias.” We used four items (␣ ⫽ .94) from the same 2007; Watson, Clark, & Tellegen, 1988). Negative affectivity has
instrument (Colquitt’s, 2001) to measure perceived distributive been found to be associated with CWB (Fox & Spector, 1999; Fox
justice; for example, “Does your pay reflect the effort you have put et al., 2001). As pay level may reflect hierarchical level, with those
into your work,” “Does your pay reflect what you have contributed at higher pay levels potentially having greater access to pay
to the organization.” Items were rated on a 5-point scale ranging information, we controlled for employees’ actual pay level cate-
from 1 (to a small extent) to 5 (to a large extent). gory (ranging from 1 to 11). Finally, disentangling between the
Finally, we assessed participants’ demographics such age, gen- two forms of pay transparency, when assessing the effects of
der, ethnicity, and their actual pay level (using 11 categories, process pay transparency (see Hypothesis 1), we controlled for the
going from 1 ⫽ less than $10,000 to 11 ⫽ more than $100,000). parallel effects of outcome pay transparency. Similarly, when
Participants were reminded that they would be contacted for the assessing the joint effects of outcome pay transparency and per-
second phase of questionnaire at the end of the week. To encour- ceived pay position (see Hypotheses 2a and 3a), we controlled for
age participation, payments were delayed until completion of the the parallel effects of process pay transparency and perceived pay
T2 questionnaire (assessing their CWB—see next). position. Figure 2 illustrates our tested model (dashed lines repre-
Counterproductive work behavior (CWB). We used the CWB sent parameters controlling for parallel effects).
measure developed by Dalal, Lam, Weiss, Welch, and Hulin
(2009) to capture variance in counterproductive behaviors. This is
a self-report measure5 consisting of higher frequency and lower-
severity items—with six items representing behaviors intended to
harm the organization (CWB-O; e.g., “Did not work to the best of
my ability,” “Spent time on tasks unrelated to work,” “Worked 5
Although many have viewed self-reports of CWB with skepticism, the
slower than necessary”), and six items representing behaviors results of a recent meta-analysis support their use in most CWB research as
intended to harm other individuals in the organization (CWB-I; a viable alternative to other-based reports (Berry, Carpenter, & Barratt,
e.g., “Behaved in an unpleasant manner toward a coworker,” 2012).
PAY TRANSPARENCY AND COUNTERPRODUCTIVE BEHAVIOR 237

Figure 2. CWB ⫽ counterproductive workplace behavior. Tested model (Study 1).


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Results parameter estimates and standard errors for the tested model
(shown in Figure 2). Consistent with Hypothesis 1, the indirect
Table 1 presents the descriptive statistics and bivariate correlations effect of process pay transparency on CWB-O via perceived pro-
of all variables. Mplus 8.4 (Muthén & Muthén, 1998 –2012) was used cedural justice was negative and significant, effect esti-
for assessing construct validity and testing the hypotheses. mate ⫽ ⫺.17, 95% CI [⫺.401, ⫺.013].
Construct validity. Given the high correlations between pro- As for the moderated mediation effects of outcome pay trans-
cess pay transparency and outcome pay transparency, between parency on CWB-O and CWB-I (Hypotheses 2a and 3a), we found
perceived procedural justice and perceived distributive justice, and that, as hypothesized, perceived pay position moderated the effect
between CWB-O and CWB-I (r ⫽ 0.60, 0.62, 0.55, ps ⬍ .01,
of outcome pay transparency on perceived distributive justice (B ⫽
respectively), prior to testing our hypotheses, we ran a confirma-
.07, SE ⫽ .03, p ⬍ .01). Consistent with our theorizing, outcome
tory factor analysis accounting for the ordinal nature of our indi-
pay transparency was inversely related to perceived distributive
cators (i.e., using the categorical command). Results showed that
justice among participants perceiving their pay position as being
the model with six latent factors (i.e., process and outcome pay
lower (1 SD below mean) than that of referent others (esti-
transparency, perceived procedural and distributive justice at T1
mate ⫽ ⫺.14, 95% CI [⫺.264, ⫺.011]), but not among those
and CWB-O and CWB-I at T2) fit the data well (␹2 ⫽ 1039.77,
perceiving their pay position as being higher (1 SD above mean)
df ⫽ 419, p ⬍ .001; CFI ⫽ .96; RMSEA ⫽ .07; SRMR ⫽ .08).
than that of others (estimate ⫽ .11, 95% CI [⫺.019, .242]).
Additionally, this model had a better fit compared with several
Furthermore, consistent with Hypothesis 2a, the indirect effect of
alternative models: (a) three five-factor models with items mea-
outcome pay transparency on CWB-O via perceived distributive
suring process and outcome pay transparency loaded on the same
justice among employees perceiving their pay position as being
latent factor; perceived procedural and distributive justice items
lower than that of referent others was significant (estimate ⫽ .07,
loaded on the same latent factor, and CWB-O and CWB-I items,
95% CI [.005, .211]), whereas for those perceiving their pay
loaded on the same latent factor; (b) a three-factor model—that is,
position as being above that of referent others, the indirect effect
with process and outcome pay transparency, perceived procedural,
was not significant (estimate ⫽ ⫺.05, 95% CI [⫺.186, .003]).
and distributive justice, and CWB-O and CWB-I loaded on three
Similarly, consistent with Hypothesis 3a, the indirect effect of
latent factors; (c) a two-factor model with pay transparency and
outcome pay transparency on CWB-I via perceived distributive jus-
perceived justice items (measured at T1) loaded on one latent
tice among employees perceiving their pay position as being lower
factor, and CWB-O and CWB-I (measured at T2) loaded on
than that of referent others was significant (estimate ⫽ .05, 95% CI
another. Results showed that these alternative models had worse fit
[.002, .149]), whereas for those perceiving their pay position as being
than the six-factor model (␹2 ⫽ 1295.34, df ⫽ 424, p ⬍ .001;
higher than referent others, the indirect effect was not significant
CFI ⫽ .95; RMSEA ⫽ .08; SRMR ⫽ .09; ␹2 ⫽ 1448.04, df ⫽ 424,
(estimate ⫽ ⫺.04, 95% CI [⫺.131, .002]). It is notable that, as shown
p ⬍ .001; CFI ⫽ .94; RMSEA ⫽ .09; SRMR ⫽ .09; ␹2 ⫽ 1115.58,
in Table 2, the opposite direct effects of process versus outcome pay
df ⫽ 424, p ⬍ .001; CFI ⫽ .96; RMSEA ⫽ .07; SRMR ⫽ .09;
transparency on CWB-O remained significant (B ⫽ ⫺.83, SE ⫽ .27,
␹2 ⫽ 1700.55, df ⫽ 431, p ⬍ .001; CFI ⫽ .92; RMSEA ⫽ .10;
p ⬍ .01, and B ⫽ .41, SE ⫽ .17, p ⬍ .05, respectively) when testing
SRMR ⫽ .11; ␹2 ⫽ 3351.11, df ⫽ 433, p ⬍ .001; CFI ⫽ .83;
the conditional indirect effects noted above, suggesting that other
RMSEA ⫽ .14; SRMR ⫽ .17, respectively), thus, indicating
mechanisms may also partially explain the asymmetric relationships
discriminant validity.
between process versus outcome pay transparency and CWB-O.
Hypotheses testing. After centering process and outcome pay
Additional findings and supplementary analysis. Several
transparency and perceived pay position, and taking into account
additional findings offer further insight into the relationships ex-
the direct effects of process and outcome pay transparency on
amined. First, while we predicted and found that process pay
CWB-O and CWB-I, we tested the hypothesized indirect (Hypoth-
transparency is negatively associated with CWB-O via perceived
esis 1) and conditional indirect (Hypothesis 2a and 3a) effects,
controlling for employees’ positive and negative affectivity, gen-
der, tenure, and actual pay level,6 and using bias-corrected boot- 6
Three participants did not report their actual pay level category. Thus,
strap with 20,000 replications. Table 2 presents the unstandardized the path analysis reported in Study 1 was based on 318 observations.
238 SIMANTOV-NACHLIELI AND BAMBERGER

Table 1
Means, Standard Deviations, and Bivariate Correlations of Variables (Study 1)

Variable M SD 1 2 3 4 5 6 7 8 9 10 11

1. Outcome pay transparency 2.40 1.65 —


2. Process pay transparency 2.04 1.05 .60ⴱⴱ —
3. Perceived pay position 5.13 1.81 .02 .13ⴱ —
4. Perceived distributive justice 3.05 1.17 .10 .27ⴱⴱ .35ⴱⴱ —
5. Perceived procedural justice 2.82 0.92 .23ⴱⴱ .39ⴱⴱ .25ⴱⴱ .62ⴱⴱ —
6. CWB-O 12.93 4.11 ⫺.05 ⫺.23ⴱⴱ ⫺.08 ⫺.25ⴱⴱ ⫺.29ⴱⴱ —
7. CWB-I 9.31 2.87 ⫺.09 ⫺.11ⴱⴱ .00 ⫺.18ⴱⴱ ⫺.20ⴱⴱ .55ⴱⴱ —
8. Gender 0.47 0.50 ⫺.03 ⫺.09 ⫺.08 ⫺.09 ⫺.18ⴱⴱ ⫺.06 ⫺.01 —
9. Tenure 87.61 88.62 ⫺.01 .03 .11ⴱ .11ⴱ ⫺.04 ⫺.07 ⫺.04 .06 —
10. Actual pay level 4.92 2.24 ⫺.12ⴱ .04 .34ⴱⴱ .30ⴱⴱ .16ⴱⴱ .08 .09 ⫺.15ⴱ .01 —
11. Positive affectivity 3.09 0.79 .08 .18ⴱⴱ .09 .13ⴱ .23ⴱⴱ ⫺.25ⴱⴱ ⫺.11ⴱ .04 .10 .10 —
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12. Negative affectivity 1.67 0.72 ⫺.07 ⫺.04 ⫺.10 ⫺.09 ⫺.12ⴱ .26ⴱⴱ .26ⴱⴱ .18ⴱⴱ ⫺.09 ⫺.04 ⫺.18ⴱⴱ
This document is copyrighted by the American Psychological Association or one of its allied publishers.

Note. N ⫽ 321. CWB ⫽ counterproductive workplace behavior. Gender coded as: male ⫽ 0, female ⫽ 1, Tenure is in months, Actual pay level is rated
using 11 categories, going from 1 (⫽ less than $10,000) to (11 ⫽ more than $100,000). Three participants did not provide their actual pay level category.
Thus, results in Row 10 are based on 318 observations.

p ⬍ .05. ⴱⴱ p ⬍ .01.

procedural justice (H1), we also suggested that it is unrelated to employees perceiving their pay position as being higher than that
CWB-I. Indeed, our results confirm that the indirect effect process of others (estimate ⫽ .11,95% CI [⫺.039, .267]). Furthermore, the
pay transparency ¡ perceived procedural justice ¡ CWB-I was conditional indirect effect (i.e., the moderated mediation) of pro-
not significant (estimate ⫽ ⫺.08, 95% CI [⫺.236, .025]). cess pay transparency on CWB-O via perceived procedural justice
Second, although we predicted perceived pay position to mod- among employees perceiving their pay position as being lower
erate the effect of outcome pay transparency on perceived distrib- than that of others was significant (estimate ⫽ ⫺.27, 95% CI
utive justice, we merely controlled for the possible conditioning [⫺.610, ⫺.018]). We return to these findings in the Discussion
effect of perceived pay position on the process pay transparency- section. The fact that the results for those in low versus high
procedural justice relationship. Nevertheless, our analysis revealed perceived pay position were in similar directions likely underlies
that perceived pay position moderates this effect of process pay the significance of the overall mediating role of perceived proce-
transparency on perceived procedural justice (B ⫽ ⫺.09, SE ⫽ dural justice in the process pay transparency-CWB-O relationship
.03, p ⬍ .01) as well. Specifically, process pay transparency is (i.e., H1).
positively related to perceived procedural justice among employees Finally, to test the robustness of the specified model, we tested
perceiving their pay position as being lower than that of referent a series of parameter constraints using the model test command.
others (estimate ⫽ .43, 95% CI [.272, .593]), but not among First, we fixed the mediators’ and moderator’s effects to zero.

Table 2
Unstandardized Coefficients of the Path Analysis Model (Study 1)

Perceived Perceived
procedural justice distributive justice CWB-O CWB-I
Variables Estimate SE Estimate SE Estimate SE Estimate SE

Control variables
Gender ⫺.20ⴱ .09 ⫺.02 .12 ⫺1.04ⴱ .42 ⫺.39 .33
Tenure ⫺.00 .00 .00 .00 .00 .00 .00 .00
Actual pay level .03 .02 .11ⴱⴱⴱ .03 .32ⴱⴱⴱ .09 .20ⴱ .08
Positive affectivity .17ⴱⴱ .06 .04 .08 ⫺.72ⴱⴱ .27 ⫺.13 .22
Negative affectivity ⫺.08 .06 ⫺.09 .09 1.37ⴱⴱⴱ .34 .99ⴱⴱⴱ .24
Hypothesized predictors
Process pay transparency .27ⴱⴱⴱ .06 .28ⴱⴱⴱ .08 ⫺.83ⴱⴱ .27 ⫺.08 .18
Outcome pay transparency .02 .04 ⫺.02 .04 .41ⴱ .17 .01 .11
Perceived pay position .08ⴱⴱ .03 .14ⴱⴱⴱ .03
Process Pay Transparency ⫻ Perceived Pay Position ⫺.09ⴱⴱ .03 ⫺.14ⴱⴱ .04
Outcome Pay Transparency ⫻ Perceived Pay Position .05ⴱ .02 .07ⴱⴱ .03
Perceived procedural justice ⫺.62ⴱ .32 ⫺.31 .23
Perceived distributive justice ⫺.52ⴱ .22 ⫺.34ⴱ .17
R2 26.1% 24.6% 23.3% 13.0%
Note. N ⫽ 318. CWB ⫽ counterproductive workplace behavior.

p ⱕ .05. ⴱⴱ p ⬍ .01. ⴱⴱⴱ p ⬍ .001.
PAY TRANSPARENCY AND COUNTERPRODUCTIVE BEHAVIOR 239

Constrained Wald test results confirmed that model fit without mates and assessed actual deceptive behaviors. Additionally, in
mediation and moderated mediation was significantly worse (␹2 ⫽ Study 2 we sought to test the role of state negative emotions in
109.79, df ⫽ 14, p ⬍ .001). Second, fixing direct and moderator mediating the positive association between outcome pay transpar-
effects to zero was again worse (␹2 ⫽ 26.12, df ⫽ 8, p ⫽ .001). ency, distributive injustice perceptions and CWB (Hypotheses 2b
and 3b).
Study 2, offers several key advantages for the study of the
Discussion
potential negative effects of outcome pay transparency. First, it
On the basis of UMT, we find asymmetric effects of process and allows us to precisely manipulate the amount and type of pay
outcome pay transparency on counterproductive workplace behav- information made available to participants, something that is dif-
ior via distinct justice mechanisms. Offering one potential expla- ficult to do in the field. Second, these manipulations are suffi-
nation for the inconsistent findings of the effects of pay transpar- ciently simple and realistic to effectively capture the construct of
ency on OCB (Bamberger & Belogolovsky, 2017, and Marasi et interest–pay transparency versus secrecy, thus facilitating experi-
al., 2018), we find that pay transparency’s effects may not neces- mental realism (Colquitt, 2008). Finally, it addresses the issue of
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sarily be as straightforward and universally positive as would be causality and enables an assessment of individuals’ actual (as
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expected assuming strictly conscious/reflective processing, with opposed to reported) behaviors.


their nature contingent upon both the particular form of pay
transparency and one’s perceived pay position. Specifically, pro- Study 2
cess pay transparency is inversely related to CWB-O, with this
effect explained by enhanced procedural justice perceptions. Focusing on the potential negative effects of outcome pay
Among participants perceiving their pay position as being lower transparency on justice perceptions and CWB, we designed a
than that of referent others, however, outcome pay transparency is follow-up, online team simulation to replicate and extend Study
positively associated with both CWB-O and CWB-I, with this 1’s findings. We manipulated secrecy versus open disclosure of
effect explained by reduced employee distributive justice percep- pay levels as well as participants’ relative pay (compared with that
tions. of their teammates) for those in the open disclosure condition (for
Interestingly, the positive effect of process pay transparency on similar manipulations see Bamberger & Belogolovsky, 2010,
CWB-O via perceived procedural justice was even more pro- 2017). Thus, we used a between-subjects design, randomly assign-
nounced among participants perceiving their pay position as being ing participants into four distinct experimental conditions—
lower (vs. higher) than that of others. Consistent with the tendency transparency-pay-low (large discrepancy), transparency-pay-low
to justify rather than challenge the existing status quo (Jost, 1995), (more moderate discrepancy), transparency-pay-high, and secrecy.
we suspect that, particularly when pay discrepancies are to one’s Extending Study 1’s findings, we tested whether perceptions of
disadvantage, transparent pay procedures take on greater salience distributive justice and state negative emotions sequentially medi-
as a means by which to more objectively explain pay discrepan- ate the negative effect of outcome pay transparency on deception
cies. for employees in the transparency-pay-low (vs. secrecy) conditions
Although Study 1 confirmed our hypotheses, several study (see H2b and H3b).
limitations should be noted. First, despite the longitudinal nature of
the field study, causality cannot be assured. Second, we measured Method
perceived rather than objective pay position (pay discrepancies) Participants. Participants were 394 Israeli employees8 (198
relative to referent others. Due to percept-percept bias, this could women, Mage ⫽ 40.01, SD ⫽ 10.33) employed at least 20 hr per
inflate the association between transparency and justice percep- week, supplementing their income by participating in an online
tions. Third, we measured self-reported rather than actual coun- survey panel (“Panel4All”). Thus, like MTurkers, they serve as
terproductive behaviors. Finally, another limitation of the study virtual employees of the panel. To maximize the study’s general-
was the reliance upon the same participants for assessments of all izability to a pay-for-performance context and further facilitate
study variables, thus raising the risk of common method variance mundane realism (Colquitt, 2008), employees received base pay
(CMV). We used Harman’s single-factor test to assess this risk, for their participation in the study, as well an opportunity to earn
finding a single factor accounting for only 19.92% of variance (far additional payments based on their performance on the study’s
below the 50% cutoff, Podsakoff & Organ, 1986). The risk of tasks.
CMV is further reduced by several study design elements includ- Procedure and measures. Upon registration, participants
ing the time-separated assessment of the independent/mediating were told that they would engage in an online, team-based simu-
and outcome variables, the incorporation of a moderating effect,
the randomization of question and scale order, and controlling for
7
general positive and negative affectivity in our analyses (Podsa- We also tried to control for an unmeasured latent common factor
koff, MacKenzie, Lee, & Podsakoff, 2003). Finally, as mentioned (Model 3A in Podsakoff et al., 2003) but this model, probably due to high
complexity, failed to converge.
above, using a series of confirmatory factor analyses, we found 8
Two participants were excluded from the analyses. One did not provide
that alternative models (combining constructs) had worse fit com- any answer to the first task and thus, made our feedback (dividing partic-
pared with a six-factor model, indicating that our measured con- ipants into experimental conditions) unreliable. Another participant com-
structs were indeed distinct.7 mented that “the study incorporated unreliable manipulation (allegedly
being investigated online).” Accordingly, we refrained from using his/her
Study 2 aimed to replicate the adverse impact of outcome pay data in our analysis. Additionally, as gender was unrelated with of the
transparency on CWB using an experiment in which we manipu- theoretical variables (ps ⬎ .36) we did not include it as a control variable
lated participants’ relative pay compared with that of their team- in our analysis.
240 SIMANTOV-NACHLIELI AND BAMBERGER

lation and thus had to begin the experiment at specific timeslots. justice perceptions to the magnitude of adverse pay discrepancies,
Panel4all sent an invitation for specific timeslots and employees those assigned to the transparency-pay-low (small discrepancy
could run the study only within these timeslots. Participants were condition) were told that they received NIS 20 while their team-
informed that they would be matched with two other participants mates received NIS 30 and 32 (i.e., keeping absolute discrepancies
ostensibly connected online (and serving as their teammates). constant between one’s pay and their teammates’). For those
Upon “matching,” they began the “team” task. First, they were assigned to the transparency-pay-low (large discrepancy condi-
asked to solve an organizational problem (see Appendix A), and tion) we applied proportional (rather than absolute) discrepan-
informed that their teammates would do the same. They were also cies—specifically, participants were told that they received NIS 20
informed that each team member would provide his or her solution while their teammates received NIS 40 and 50. Note that in
individually to the experimenter who would then review their contrast to the secrecy condition (in which participants could only
responses and determine their individual pay. In order to give team speculate about their pay position within the team), participants in
members a sense that no member performed a task of greater value the transparency conditions were able to verify their advantageous
than any other, we established team outcome interdependence or disadvantageous position within the team. Participants’ under-
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(Wageman, 1995) by informing team members that “depending on standing of the graph (i.e., absolute pay vs. relative to others [in the
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the solutions provided by all team members, the experimenter will transparency conditions]) was verified with a manipulation check
decide whether team members can move on to an additional study (see Appendix B for the graph provided to participants in each
phase, providing those teams selected with opportunities to receive condition).
additional financial rewards.” Participants next completed the instrument9 used in Study 1 to
While allegedly waiting to receive their feedback from the assess perceived distributive justice (␣ ⫽ .88, ␻ ⫽ .89) and a state
experimenter, we verified that participants understood the proce- affect measure adopted from the short PANAS. Specifically, using
dure and measured their perceptions of interdependence (using two four positive and four negative items, they were asked to indicate
items adjusted form Allen, Sargent, & Bradley, 2003); specifically how they felt on a 5-point scale (1 ⫽ not at all to 5 ⫽ very much):
“Moving to the next phase in the study depends upon all the
frustrated, satisfied, angry, calm, happy, sad, and so forth . . .
teammates’ solutions” and “Moving to the next phase in the study
Items, presented in random order, loaded on one factor and a single
depends on your own solution solely.” Participants rated their
score of state negative emotions was calculated after reversing the
agreement on a 7-point scale (1 ⫽ to a very low extent, 7 ⫽ to a
four positive emotion items (␣ ⫽ .89, ␻ ⫽ .88).
very high extent), r ⫽ ⫺.52, p ⬍ .001. In reality, however, aiming
Counterproductive work behaviors were assessed on the basis of
to control for teams’ success, all participants were informed that
participants’ engagement in unethical behavior directed toward the
“after going through your solutions (yours and your team mem-
agency sponsoring the study and another participant in the study.
bers’), the experimenter has concluded that all of you have taken
Specifically, participants were reminded about their current com-
the task seriously and therefore you are moving on to the next
pensation— using the same graph they viewed upon completing
phase of the study.”
the organizational problem (depending on experimental condition;
Next, participants got their randomly assigned feedback from
the experimenter—specifically the pay that the experimenter de- see Appendix B) and then told that they would move to an
cided to reward them for their solution. The absolute level of pay additional study phase and participate in two tasks, “allowing you
that participants received was held constant (20 NIS; approxi- to increase your financial rewards.” Following prior procedures
mately $5.50) across conditions. Participants in the secrecy con- used by Mazar, Amir, and Ariely (2008), these tasks allowed
dition received information solely on their own pay (i.e., NIS 20). participants to engage in deception as a means by which to in-
In order to make pay secrecy more salient, participants in the pay crease their rewards. As mentioned above, designed to assess
secrecy condition were also told that “pay is a personal matter and CWB-O, participants were able to cheat the agency providing
you will not be able to know the pay of others in your team at any funding for the study in order to receive higher compensation
time during the study.” In contrast, participants assigned to the (general-deception). A second task, designed to assess CWB-I,
transparency-pay-high and two transparency-pay-low conditions offered participants the ability to directly cheat another participant,
received information regarding their own pay (again 20 NIS), as randomly chosen by the computer and not one of their teammates
well as information regarding the pay of their (in fact nonexistent) (other-deception). The order of these tasks was randomized and
fellow team members (listed by code-numbers in order to “ensure comprehension was verified.
privacy and anonymity”). In the general-deception task, participants were told that, de-
Participants’ pay relative to the other members was varied such spite budget limitations, the investigators had contributed addi-
that participants in the transparency-pay-high condition were told tional resources to the study, to be divided among the highest
that they received NIS 20 while the other members received NIS performers on this task. With this in mind, participants were then
10 and 8. In contrast, participants in the transparency-pay-low told that they would be presented with 10 remote association
condition were randomly assigned to two alternative subconditions riddles and asked to solve as many of them as possible. The
for transparency-pay-low. We did so because given the artificial, number of riddles was such that no participant could ever solve all
“one-shot” nature of this interaction, as well as the relatively low of them in the allotted time (1 min). Participants were asked to
levels of compensation, we were concerned that smaller discrep-
ancies would yield no significant effect. Indeed, in our pilot tests, 9
As this study was conducted in Israel, the instrument was translated
operationalization of transparency-pay-low using very small dif- into Hebrew. The back-translation procedure (Brislin, 1970) was followed
ferentials (e.g., NIS 10 vs. 6 and 4) yielded null results. Accord- to ensure the accuracy of the translation of the English-based measures into
ingly, in order to take into account any potential sensitivity of Hebrew.
PAY TRANSPARENCY AND COUNTERPRODUCTIVE BEHAVIOR 241

record their answers on paper. After the time elapsed, we displayed Upon completion of the two tasks, participants were thanked
the correct answers and asked participants to indicate only the and debriefed by e-mail. Their final bonus pay was sent once data
number of riddles they correctly identified (not their responses). collection was completed.
Because participants did not complete their responses online and
nothing could be monitored, this task allowed them to deceive and
Results
claim higher compensation from an experimental resource with
responses ranging from zero to 10. Table 3 presents the means, standard deviations, and correla-
For the other-deception task, we applied a single-period Ulti- tions of the main variables. There was no impact of our experi-
matum game with an uncertain pie size (Moran & Schweitzer, mental manipulation on perceived interdependence, F(3, 390) ⫽
2008; Straub & Murnighan, 1995), having each participant play 0.61, p ⫽ .60, ␩2p ⫽ .005, and as intended, participants indicated
against another participant (randomly chosen by the computer) high levels of interdependence (M ⫽ 5.97, SD ⫽ 1.69), that is,
who was simultaneously connected to the system but who was not significantly higher than the “4” midpoint, (t393 ⫽ 23.09, p ⬍
one of their teammates. Per convention, the individual assigned to .001).
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the role of the “Proposer” in an ultimatum game proposes a split of Main analysis. We examined the serial mediation hypotheses
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money between themselves and their opponent—the “Responder.” (H2b and H3b)—that is, perceptions of distributive justice and
The Responder can accept the split, resulting in both players state negative emotions as sequentially mediating the negative
receiving the amounts indicated by the Proposer. Alternatively, if effect of pay transparency (vs. secrecy) on deception—in Mplus
the Responder reject the split, both players receive nothing (e.g., using bias-corrected bootstrap with 20,000 replications. Because
Thaler, 1988). In contrast to a typical ultimatum game in which we aimed to test the impact of transparency (pay-high and pay-
both players know the initial sum (or pie size) to be divided, in the low) versus secrecy on participants’ deceptive behaviors, we coded
uncertain pie size version, the initial sum is known only to the our experimental conditions using three dummies: transparency-pay-
Proposer. Thus, when making an offer to the Responder, in order high versus secrecy, transparency-pay-low-absolute (i.e., small dis-
to increase his or her gain, the Proposer can lie about the pie size crepancy) versus secrecy, and transparency-pay-low-proportional
to increase the probability that the Responder accepts a smaller (i.e., large discrepancy) versus secrecy. Figure 3 illustrates our tested
offer. For example, if the actual initial pie size (known only to the model. Consistent with Study 1, we first tested a model with addi-
Proposer) is NIS 20, the Proposer can substantially increase his or tional direct effects (going from each dummy variable to the three
her earnings by lying and claiming that the initial size was only dependent variables). As there were no significant differences in
NIS 10, such that the Responder is more likely to accept a low but model fit (p ⫽ .07) nor meaningful differences in the hypothesized
seemingly “fair” offer (such as NIS 5). effects between the model with and the model without these direct
In the current study, participants were told that the computer effects, we report the results of the more parsimonious model, or in
assigned them to be the “Proposer” and they had NIS 30 (about other words the model without direct effects (see Figure 3). Table 4
$8.50) to divide. It was further emphasized that only they knew the presents the unstandardized parameter estimates and standard errors
exact sum to be divided and that the other participant (the “Re- for our model.
sponder”) only knew that the sum was between NIS 10 to 50, with Consistent with Hypothesis 2b, the indirect effects of pay trans-
any number within that range being equally likely. After verifying parency on general-deception via perceived distributive justice and
all the above details (understanding of the rules of the game and negative emotions among employees in the transparency-pay-low
their role in it), participants were asked to send an offer to the other (vs. secrecy) conditions were significant (estimate ⫽ .10, 95% CI
participant, consisting of two parts: (a) a claim about the initial pie [.023, .218] for transparency-pay-low-absolute, and estimate ⫽
size they were given to divide (allowing us to calculate the degree .11, 95% CI [.025, .229] for transparency-pay-low-proportional,
of deception [lie-sum], that is, 30 minus participants’ claim; with respectively). Similarly, consistent with Hypothesis 3b, the indi-
responses ranging from zero to 30); and (b) the amount of money rect effects of pay transparency on lie-sum and forward-amount
they decided to forward the other participant (forward-amount; via perceived distributive justice and negative emotions among
with responses ranging from 0 to 30). Participants were told that employees in the transparency-pay-low (vs. secrecy) conditions
once data collection was completed, 10% of participants would be were significant (estimate ⫽ .27, 95% CI [.100, .554] for lie-sum,
randomly selected and given the compensation earned on the basis and estimate ⫽ ⫺.12, 95% CI [⫺.286, ⫺.025] for forward-amount
of this task (see Appendix C for a general outline of main phases in transparency-pay-low-absolute (vs. secrecy) condition, and es-
in this study). timate ⫽ .29, 95% CI [.107, .607] for lie-sum and esti-

Table 3
Means, Standard Deviations, and Bivariate Correlations (Study 2)

Variable M SD 1 2 3 4

1. Perceived distributive justice 4.50 1.63 —


2. State negative emotions 1.92 0.76 ⫺.55ⴱⴱ —
3. General-deception 2.69 2.33 ⫺.05 .13ⴱ —
4. Other-deception: Lie-sum 3.09 5.34 ⫺.05 .15ⴱⴱ .15ⴱⴱ —
5. Other-deception: Forward-amount 13.42 3.09 .08 ⫺.14ⴱⴱ ⫺.10ⴱ ⫺.80ⴱⴱ
Note. N ⫽ 394.

p ⬍ .05. ⴱⴱ p ⬍ .01.
242 SIMANTOV-NACHLIELI AND BAMBERGER

Figure 3. Tested model (Study 2).


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mate ⫽ ⫺.14, 95% CI [⫺.314, ⫺.027] for forward-amount in more negative emotional state. We also found that when partici-
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transparency-pay-low-proportional (vs. secrecy) condition). pant’s pay was manipulated to be higher than that of teammates,
Interestingly, not only was the adverse effect of pay transpar- participants showed contrasting effects, namely less deceptive
ency on deception attenuated for those in transparency-pay-high behaviors. Such asymmetry is consistent with other findings re-
(vs. secrecy) condition (i.e., was not significant, as observed in vealing asymmetric effects of pay transparency for people below
Study 1), it was in fact reversed. Specifically, our findings indicate versus above the median pay on job satisfaction and turnover (e.g.,
obverse, sequential indirect effects for employees in the Card, Mas, Moretti, & Saez, 2012) and offer further evidence in
transparency-pay-high (vs. secrecy) condition (estimate ⫽ ⫺.07, support of the more general notion that outcome pay transparency
95% CI [⫺.155, ⫺.016] for general deception, estimate ⫽ ⫺.18, may be harmful with respect to employees’ ethical behaviors
95% CI [⫺.402, ⫺.065] for lie-sum, and estimate ⫽ .08, 95% CI toward the organization and its employees, but only when one’s
[.019, 200] for forward-amount). Thus, employees in the pay position is low (or perceived as lower) compared with that of
transparency-pay-high condition deceived less and forwarded referent others.
more money than those in the secrecy condition.
Additional findings and supplementary analysis. Finally, to General Discussion
assess the causal robustness of the serial mediation findings, we
tested an alternative model in which state negative emotions were Joining the call for extending research on whether and how pay
specified to explain perceived distributive justice. Notably, the transparency may impact employees’ perceptions and contextual
serial indirect effects—namely, pay transparency (vs. secrecy) behaviors (Colella et al., 2007; Marasi & Bennett, 2016), we
conditions ¡ state negative emotions ¡ perceived distributive examined how pay transparency influences employees’ justice
justice ¡ deception were nonsignificant (ps ⬎ .45). perceptions and the detrimental contextual workplace behavior
(i.e., CWB) potentially associated with such perceptions. Extend-
ing uncertainty management theory and applying a variety of
Discussion
methods (field and experimental studies) to examine the CWB-
Consistent with Hypothesis 2b and 3b, and extending Study 1’s related consequences of distinct forms of pay transparency, our
findings in a more controlled, experimental setting, we find that findings reveal that distinct forms of pay transparency can yield
when pay allocations were transparent (vs. secretive) and partici- asymmetrical effects on this important aspect of contextual per-
pant’s pay was manipulated to be lower than that of teammates, formance. More specifically, we found that process pay transpar-
participants reported lower distributive justice perceptions leading ency is inversely related to CWB-O, with this effect explained by
to heightened deceptive behaviors, with this effect explained by a enhanced employee procedural justice perceptions. In contrast,

Table 4
Unstandardized Coefficients of the Path Analysis Model (Study 2)

Other
Other deception:
Perceived State negative General deception: Forward-
distributive justice emotions deception Lie-sum amount
Variables B SE B SE B SE B SE B SE

Transparency-pay-high .82ⴱⴱⴱ .18 ⫺.05 .07


Transparency-pay-low-absolute ⫺1.21ⴱⴱⴱ .20 .37ⴱⴱⴱ .09
Transparency-pay-low-proportional ⫺1.31ⴱⴱⴱ .21 .50ⴱⴱⴱ .09
Perceived distributive justice ⫺.18ⴱⴱⴱ .02 .05 .08 .13 .17 .01 .11
Negative emotions .44ⴱ .19 1.23ⴱⴱ .42 ⫺.56ⴱ .24
R2 29.7% 37.1% 1.7% 2.5% 2%
Note. N ⫽ 394.

p ⬍ .05. ⴱⴱ p ⬍ .01. ⴱⴱⴱ
p ⬍ .001.
PAY TRANSPARENCY AND COUNTERPRODUCTIVE BEHAVIOR 243

our findings also indicated that among employees perceiving their ness judgments can impact behavior. More specifically, they offer
pay position as being lower than that of referent others, outcome some of the first empirical evidence that, as suggested by Spector
pay transparency is positively associated with both CWB-O and and Fox (2002, 2005), the behavioral consequences of injustice
CWB-I, with this effect explained by reduced employee distribu- perceptions operate via the negative affect such perceptions may
tive justice perception (Study 1). Further extending the underlying generate. Second, consistent with more general research on dis-
process linking injustice perceptions to CWB, Study 2, using a placed aggression (Marcus-Newhall et al., 2000) and the heuristic
more controlled experimental approach, demonstrated that com- elements of UMT, they suggest that injustice perceptions, and the
pared with secrecy practices, participants whose pay was manip- pay communication practices potentially driving them, may have
ulated to be lower (higher) compared with referent others indicated harmful behavioral implications extending beyond those responsi-
lower (higher) perceived distributive justice, leading to more (less) ble for (e.g., managers) or somehow associated with (i.e., envied
negative emotions, and consequently to more (less) deceptive peers) the injustice. These findings are not only consistent with
behaviors against both the agency sponsoring the study and an prior experimental studies revealing that upward social compari-
unrelated study participant. sons may induce deception and unethical behaviors toward envied
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Our findings extend theory and research on pay communication peers (e.g., Gino & Pierce, 2009, 2010; John, Loewenstein, &
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and uncertainty management in several ways. First, they demon- Rick, 2014), they are also consistent with experiments showing
strate that the effects of pay transparency on employees’ justice that individuals recalling or experiencing an unjust situation (in
perceptions and contextual behaviors are more nuanced than sug- which they were treated unfairly) transgressed against individuals
gested to date (Colella et al., 2007; Marasi et al., 2018), with their unrelated to the unjust situation (Zitek, Jordan, Monin, & Leach,
nature contingent upon the particular form of pay transparency 2010). While others (e.g., Greenberg, 1990, 1993; Greenberg &
being investigated—process versus outcome pay transparency. Lind, 2000) have proposed and found that employees may seek to
Specifically, demonstrating a straightforward positive effect, our restore a sense of justice by retaliating against the organization or
results indicate that process pay transparency is positively related its agents deemed responsible for their deprivation, our findings
to procedural justice perceptions. In contrast, pointing to the role regarding employees’ displaced aggression suggests that the ad-
of heuristic biases in fairness judgments, and consistent with verse implications of unfairness judgments may be both broader
research pointing to the importance of directional social compar- and subtler than currently recognized.
ison processes in organizational settings (e.g., Austin et al., 1980; On a more practical level, given the growing movement toward
Brown et al., 2007; Harris et al., 2008), they reveal that outcome pay transparency and the pervasiveness of CWB in organizations,
pay transparency is negatively related to perceived distributive understanding whether, when, and how pay transparency may
justice among employees perceiving their pay position as being drive (or attenuate) such detrimental behaviors at the workplace is
lower than that of referent others. We suggest that outcome pay both important and timely. Our findings suggest that it may be
transparency, by increasing the vividness of pay discrepancies to more desirable for organizations to be transparent about the criteria
one’s disadvantage, may make employee’s perceived negative pay and procedures by which pay and rewards are determined (i.e.,
discrepancies all the more salient (Bamberger & Belogolovsky, enact a process pay transparency practice) than to disclose actual
2017), leading to more CWB. pay levels (i.e., enact an outcome pay transparency practice),
Second, our findings highlight the conditions and underlying because the latter may have detrimental consequences on em-
mechanisms driving what might otherwise be viewed as inconsis- ployee justice perceptions and CWB.
tent effects of pay transparency on OCB (Bamberger & Bel-
ogolovsky, 2017, and Marasi et al., 2018). We demonstrate that
Limitations and Directions for Future Research
even one particular form of pay transparency, namely outcome
transparency, can have asymmetrical effects depending on the Despite the contributions noted above, those interested in the
individual’s pay position relative to comparison others. This is topic of pay communication should take note of several study
important in that to date, much of the pay transparency research limitations. First, in Study 1, we assessed CWB in terms of more
has viewed the concept as a unitary construct with either positive prevalent, but less severe behaviors. Accordingly, the generaliz-
or negative consequences. Our findings suggest that by adopting ability of our findings to more severe counterproductive behaviors
the multidimensional conceptualization proposed by Fulmer and such as theft, sabotage, and bullying remains uncertain. Nonethe-
Chen (2014) and examined in the current study, researchers may less, as such moderate behaviors can precede and instigate higher
be able to design studies that help us better understand how and severity CWBs in a sort of upward spiral of severity (Andersson &
when distinct forms of and approaches to pay communication may Pearson, 1999), understanding the link between pay communica-
affect a variety of perceptual and behavioral outcomes. tion and even more moderate CWBs may offer a viable basis for
Finally, joining the call to extend research on the affective down-the-road theorizing regarding how such practices may serve
consequences of injustice (De Cremer & Van den Bos, 2007; as direct or indirect antecedents of more severe forms of such
Barclay et al., 2005), we extend UMT by highlighting how, behavior.
through the negative emotions potentially elicited by perceptions Second, in order to maximize the likelihood of observing any
of distributive unfairness, a transparency-based reduction in pay effect of pay transparency, we designed both studies to signal to
uncertainty can drive deceptive behavior not only against the employees that any differences in pay were largely unjustifiable
organization or its agents (responsible for the unfair treatment), but (i.e., NOT merit based). In Study 1 we did this by asking employ-
also against innocent (i.e., unenvied) coworkers. Our findings in ees to indicate their perceived position relative to others “doing
this regard are important for several reasons. First, they extent similar jobs or contributing the same level of value to the organi-
UMT by explicating an important mechanism through which fair- zation as you do.” In Study 2, we did this by establishing outcome
244 SIMANTOV-NACHLIELI AND BAMBERGER

interdependence among the team-members, making it clear that benefits to employees (i.e., more positive fairness judgments) and
none of them could proceed without all team members collectively their employer in terms of reduced CWB-O. They also indicate,
offering a sufficient contribution. The fact that visible pay differ- however, that a second form of transparency—namely, outcome
ences were implied in both studies to be less than justifiable raises pay transparency—is associated with adverse employee justice
an important question, namely, what might happen if the visible perceptions for those for whom it offers a vivid indication of their
pay differences are justifiable (i.e., clearly linked to variance in pay deprivation relative to referent others, with such perceptions
individual contribution)? Put in other words, the degree to which driving negative affective and behavioral responses. By identifying
merit is perceived as underlying one’s position in a pay distribu- the specific conditions and underlying mechanisms potentially
tion may serve as an important boundary condition that should be involved in the complex relationships between various pay com-
examined in future research. In particular, significant differences munication practices and CWB, the current research offers a more
may emerge in the way that people react when they feel they are nuanced perspective on pay transparency and its behavioral con-
justifiably (vs. unjustifiably) low in a pay distribution. More spe- sequences, allowing managers to potentially adopt pay transpar-
cifically, when individuals feel that they are justifiably low in a ency practices with fewer adverse externalities.
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pay distribution, even the vivid negative discrepancies likely to


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emerge as a function of outcome pay transparency may be less


likely to generate the kind of adverse behavioral consequences References
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Appendix A
An Organizational Problem (Study 2)

Imagine that you have recently become a manager of a courier sorting of packages). Assuming that employees’ reward packages
company. The company suffers from an alarming annual turnover are fair and cannot be readily changed, what might you do in order
rate of 50% for part-time employees (dealing with loading and to solve this problem and reduce employee turnover?

(Appendices continue)
This document is copyrighted by the American Psychological Association or one of its allied publishers.
This article is intended solely for the personal use of the individual user and is not to be disseminated broadly.

248

Figure B1.
Appendix B

Your Pay for Task

(Appendices continue)
Pay Feedback (Study 2)
SIMANTOV-NACHLIELI AND BAMBERGER

See the online article for the color version of this figure.
PAY TRANSPARENCY AND COUNTERPRODUCTIVE BEHAVIOR 249

Appendix C
A General Outline of Main Phases (Study 2)

1. Transfer participants to the team-based simulation. 5. Repeat pay feedback (see Appendix B)

2. Task—Solving an organizational problem (see Appendix A). 6. Two deception tasks (randomized in order):

3. Experimenter pay feedback—Randomly assigning participants to a. General-deception (manifesting CWB-O)


four conditions (secrecy, transparency-pay-high, transparency-
pay-low-absolute, transparency-pay-low-proportional). b. Other-deception (manifesting CWB-I)

4. Potential mediators (randomized in order):


This article is intended solely for the personal use of the individual user and is not to be disseminated broadly.

a. Perceived distributive justice Received March 1, 2019


This document is copyrighted by the American Psychological Association or one of its allied publishers.

Revision received March 11, 2020


b. State negative emotions Accepted March 11, 2020 䡲

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