ene eee eatMINERAL EQUIPMENT The RME Difference Why choose RUSSELL MINERAL EQUIPMENT (RME) as your premium service provider? ME is the world leader in the design, manufacture, supply and servicing of mill relining technologies —since 1985. This pedigree, with our continuous improvement culture, our engineering and technological design excellence as well as our people who are committed to improving your concentrator performance, combine to define the RME Difference. What matters to our operators is mill availability. Mill relining is on the critical path of processing plant shutdowns. If the shutdown can be shortened or if it's extended by equipment breakdowns, mill availability and production feels a direct impact. RME's Mill Relining System is key to the success of the shutdown, When your RME Mill Relining System is maintained and operated correctly, mill availability is increased, RME's Mill Relining Systems are designed to operate in difficult environments. These environments pose a risk to the success of the shutdown and to the safety of personnel who are working in confined spaces, with poor lighting and on uneven surfaces. Why risk working with technicians not equipped to handle the complexity of the mill environment? RME Service delivers intelligent, superior, authorised support of RME Mill Relining Systems around the world, It’s worth the investment. Your Customer Support ed ieee. harm’ attitude, as well as high regard for our site's processes, was very refreshing. Certainly the kind of ee ne eee ees and Gold Mine,iu Be aaNet Pasa) Genuine OEM performance upgrades to the FME Mill Rening System are only avaiable through v x FRME Customer Support Technicians (CSTE) Safety upgrades ae part of RME's continous imoroverent lop throughout our global network of Vv x Engineers ane Technicians RME's global experience from maintaining hundreds of ME Mill Relining Systems Vv x world-wide places a wealtn of knowledge into your hands, (OEM spares alow PME to truly stand behind our globally recognised RME Mil olning Systom, yj x regardless ofits age. Access to Original Equipment Manufacturer (OEM) Engineers provides intimate knowledge of v x your RME Mill Relining System equipment design and function. Cortfcation of welding repairs are delvered through our Technicians’ acoess to OEM design and Vv x manufacturing records and our award-winning Fabrication tam. Updated Manuals aro par of in sence offered by our tam of RME Engineering Technical Witors, x keeping you and your operators informed with the latest technical knowledge 24/7 Global Hotline — for those emergencies which don't happen during business hous, AME v x provides global asset support around the clock across 8 diferent time zones Service Bulletins provide OFM information about updates to RME's Service and Technologies. v x ‘Asset Support Platform (ASP) ise foundational Service system holding data about RME Mil Vv x Relining Systeme, ther wear rales and service schedules. ‘Appropriate tooling, materials and latest software to enue effcient and correct OEM v x maintenance. Warranties cover all on-site work by our Customer Support Technicians (CSTs) and Extended Vv x Warranties apply for many of our Serica Lavel Agraamant cts Sourcing of approved spare pars by our team of Customer Suppor Specialsts (OSs) means that x Gielays and downtime are irimise. Hire equipment is available through RME Service, for trialling new technologies or for the v x conwenience of paying 8s you go, Preventative Maintenance Plans are avaiable forall assets and are based on our experience of wear rates across the world, These plans provide a schedule of timings and costings to ensure the v x ongoing safety of your assets Technician Site Familiarity lows for stionge relaionshios with onsite personnel, reduced induction costs and in some cases quicker analysis of an issue. RME has a proven history of long term v x employment and a large team of technicians. Local presence inthe word's biggest mining regions ensures eticient sence delivery, reducing v > cowntine. Our dedicated, on-site Technicians are continually updated with current OEM knowledge to ensure. > the smooth running of your RME Mil Relning System technologes. Superior Hydrauli, Electrical and Mechanical Experience to rove timely inteligent agnostics, > reducing mill down-ime, Commitment to Safe Work Procedures means that your ste safely requirements wilbe respected > tallies, Commitment to detail and quality of workmanship means that you wilhave 350s sowed very 7 2 timo, the fst imo. 2 180 Accreditation s pat of RME's commitment to the dalvery ofthe work's best Vv > Mill ening technologies, your asset support and to imoroving your concentrator performance. Responsive Spare Parts delivery and implementation, o preserve your productivity v 2 Stock and Spares Auditing of your invertor for your convenience, delvered trough our CSS earn, > preventing delays and over-ordering.a road tt 18 DUDS Y vate =i “Fd lke to say what an excellent technician the RME CST was. It was an absolute pleasure having him on site, very professional, helpful and productive. What |iked about him was that he wasn’t afraid to make eee Ree ee ee en a end eee eee ee eo er) “Thank you kindly for the considered response and revision of the proposal for the maintenance of the RUSSELL Mill Relining Machine. You have clearly understood the requirements that our team had shared dur Me eal ee een Ree ee ee eee eae ra eee and your team for the efforts invested to support us.” Maintenance Manager, Copper Mine, Laos Dale ag ee ee ed ea eee) Pee ee ae eee Commissioning Manager, Zinc-Lead-Siver Mine, Queensland, Australia RME 24 HOUR SERVICE HOTLINES APACIREST OF THE WORLD +61 408 334 600 De Ue ea) SOUTH AMERICA +56 2 2963 7870 CNet TM CEILS DIV Toowoomba pone ear) Cem y Chere UCPC ec) p +61 7 46 989 100 Peele Pisco Valsad Cray Toowoomba eas Europe and Middle East Eg Sree Resa! eeu nrc) One on eee ures erat a) eae eas ea Prac Cage a canter Srey) PRR a ears Oe ue see fast, reliable, safe Pelee ec Servicing South America General Borgofio 934, Piso 4, Of. 401 Antofagasta, Chile eee Ce) e rme@rmeGlobal.com Santiago PSSM) Las Garzas 950, Galpon G-H fen eticMscu meric) eee aL) e rme@rmeGlobal.com Panama City ere arrestee alt ee ee aa Ree RCO) ene teu) Preto] emacs Rey Salt Lake City Ree oa Uc) Cees ecOn ces TM Cua p +1 801 871 0500 Cec Rey pyre euma Reed Kamloops eer 755 Carrier Street, Unit B, eT el)esen emcee Ute d ea cd e rme@rmeGlobal.com Mee Peete fel ar-talalssel¥ ce) Be ee unr) Pree San ree lene ema Peerage) rc ad Deol) ny AG eee nC) (PMB), CT 460, Cee ea) p +233 (0) 307010963; Ext. 721 ecco Tanlsc 1e)e)- Kero) At)