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11. Surcharge /ˈsɜːtʃɑːdʒ/ (n) an extra amount of money that you must
pay in addition to the usual price
12.Vertical integration /ˈvɜːtɪkl ɪntɪˈɡreɪʃn/ (n) the act of combining
several stages of the production or selling process within a single
organization