1% of typical week is focused

ABOUT SGS ACADEMY

on Training and Development

TYPES OF TRAINING

METHODOLOGIES

CASE STUDIES

HOW CAN YOU BE THE BENCHMARK?

ENHANCE YOUR TRAINING AND DEVELOPMENT WITH SGS ACADEMY
SGS ACADEMY TANZANIA
LEARNING & DEVELOPMENT SOLUTIONS TRAINING CALENDAR 2021

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ENHANCE YOUR TRAINING AND DEVELOPMENT WITH SGS ACADEMY
2

The greatest asset an organization has is its workforce. Unlocking

the full potential of your employees is the key to creating a
successful and dynamic business. To achieve this, employees
must be provided with training that promotes continuous
personal and professional development.
SGS ACADEMY CENTERS OF EXCELLENCE
BE THE BENCHMARK WITH TRAINING PROGRAMS FROM SGS ACADEMY
Whatever the industry, wherever your business operates, SGS Academy has a
training solution to help unleash the full potential of your workforce.

CANADA

7 10 87% 1/3
OUT OF

POLAND
SERBIA
RUSSIA
OF MILLENNIALS OF TRAINING HOURS U.K.
said that training said that professional were delivered BELGIUM
NETHERLANDS
and development development or career with a combination
FRANCE
opportunities influence growth opportunities are of training
U.S.A.
their decision to stay very important methodologies SPAIN
PORTUGAL GULF - IRAQ BRANCH
JORDAN PAKISTAN
MOROCCO CHINA
EGYPT TAIWAN
MEXICO HONG KONG
OMAN THAILAND
IVORY COAST U.A.E. PHILIPPINES
COLOMBIA MALAYSIA
QATAR SINGAPORE
ECUADOR GHANA KENYA KUWAIT

20,000 PERU NIGERIA

BRAZIL SAUDI ARABIA INDIA
INDONESIA
MAURITIUS
COURSES
60% 24%
AUSTRALIA
MOZAMBIQUE
CHILE
ARGENTINA
SOUTH AFRICA
OF TIME SPENT ON TRAINING
can be saved by
automation and self-
were experienced
by companies that
5,000 SGS Academy centers of excellence
Additional countries where SGS offers regular training courses
training through LMS. offered training.
TUTORS CANADA
No SGS training courses and academy

20
POLAND
SERBIA
RUSSIA
U.K.
BELGIUM
NETHERLANDS
FRANCE
U.S.A.
SPAIN
PORTUGAL GULF - IRAQ BRANCH
JORDAN PAKISTAN
MOROCCO CHINA
EGYPT TAIWAN
MEXICO HONG KONG
OMAN THAILAND
IVORY COAST U.A.E. PHILIPPINES
COLOMBIA MALAYSIA
QATAR SINGAPORE
ECUADOR GHANA KENYA KUWAIT
PERU NIGERIA
BRAZIL SAUDI ARABIA INDIA
INDONESIA
MAURITIUS

AUSTRALIA
MOZAMBIQUE
CHILE
ARGENTINA
SOUTH AFRICA

LANGUAGES
SGS Academy centers of excellence
Additional countries where SGS offers regular training courses
No SGS training courses and academy
ENHANCE YOUR TRAINING AND DEVELOPMENT WITH SGS ACADEMY
3

The greatest asset an organization has is its workforce. Unlocking the full potential of
Operating as Centers of Excellence situated around the globe, your employees is the key to creating a successful and dynamic business. To achieve
SGS Academy provides training programs that are engaging and this, employees must be provided with training that promotes continuous personal and
deliver targeted knowledge to the individual without excessive
costs. We operate in over 100 countries, provide in excess of
professional development.
20,000 courses, in more than 20 languages, and all delivered
by over 5,000 tutors. Our programs have helped us to achieve
internationally recognized standards of performance, giving us a
competitive advantage in the marketplace.
SGS Academy has a training solution for every industry to help
unleash the full potential of your workforce. Be the benchmark Traditional classroom sometimes in very remote a Buffer survey from 2018
with training programs from SGS Academy. models may not always situations. In the UK and showed some companies are

55
deliver the optimum USA, this figure is higher. looking at employing

%
training solution in today’s A 2015 YouGov survey
increasingly decentralized showed that
workplace – around
TAKING A DATA CENTRIC APPROACH TO

30 48
TRAINING
As the global leader in certification, SGS has been able to collect
a vast data set of common industry pain points. Spanning over
39 industries, across all countries, our dataset of over 200,000
customers allows us to identify gap areas and develop custom
% % off-site workers by 2020. The
requirement for continuous
development means
learning solutions. This data centric approach, allows us to meet businesses are therefore
the needs of our clients and include: looking for training that is easy
for an individual to access,
CUSTOM LEARNING of employees are now listed of workers now operate wherever they operate in the
Utilizing our client’s existing audit data or by conducting a gap as working at multiple sites, off-site in the UK and world, and which will reduce
assessment, we are able to identify various gap areas and develop environmental impact and
custom training courses to close those gaps. lower costs.

INDUSTRY TRAINING PACKS

From an overall industry analysis of our dataset we have identified
the top pain points per industries and can bundle existing training People learn in different ways. It makes practical and economic sense for a business to find
courses to solve a specific industry’s needs. adaptable, intuitive training solutions that can be tailored and delivered in ways that meet the
At SGS Academy, we understand that training is specific to every expectations of both the business and the individual. To achieve this, training must focus on
organization, so we have developed this data centric approach to
content that is relevant and memorable.
ensure our clients receive the most effective and relevant learning
solutions to meet their business goals.
ENHANCE YOUR TRAINING AND DEVELOPMENT WITH SGS ACADEMY
4

TYPES OF TRAINING
CERTIFICATION TRAINING (ISO & REGULATORY STANDARDS)
Management systems, regulatory standards and technical standards are constantly evolving. Whether
you require foundation, awareness, internal auditor, implementation or lead auditor courses, SGS
Academy has a training solution to support your business and keep it ahead of market developments.
Our accredited and SGS approved training programs help your business meet all applicable
requirements, whether they are regulatory, mandatory or business-specific.

OUR COURSES FOR ISO AND REGULATORY STANDARDS COVER A WIDE VARIETY OF SUBJECTS, INCLUDING:

• Quality management • Food safety management

• Environmental management • International Automotive Task Force (IATF)
• Energy management • Business continuity LEADERSHIP AND SKILL
• Occupational health and safety management • Social compliance and management Organizations need to be driven from the top down. The key to a
successful business is effective leadership and management. To
• Food Safety System Certification (FSSC) • Information security
achieve this, the leadership team must be highly skilled and capable of
implementing its knowledge in the workplace.
SGS Academy provides a comprehensive range of leadership and
INDUSTRY SPECIFIC management training courses to help you remain in the driving
Covering all major industrial sectors, our industry-based training will help your workforce improve seat. From leadership and management development to project
existing skills and acquire new ones. Administered by industry experts, our courses will direct management and soft skills, we have the right training courses to help
participants along a career path that creates long-term stability and better efficiency, as well as you optimize your business.
managing risk and delivering a competitive advantage to your company.
SUBJECT AREAS INCLUDE:
WE OFFER COURSES RELATING TO:

Travel and Medical Retail Mining Industrial Leadership Management Project Soft skills –
hospitality devices development management e.g. managing
meetings,
presentation,
strategic thinking
CUSTOM SOLUTIONS
The needs of your organization can be as individual as the learning
Agriculture Transportation Life Oil and Government requirements of an employee. SGS Academy can work with you to
and food science gas and institution create customized solutions that allow your employees to develop in a
services way that benefits both.
ENHANCE YOUR TRAINING AND DEVELOPMENT WITH SGS ACADEMY
METHODOLOGIES
SGS Academy training solutions can incorporate a number of different methodologies.
By offering this diversity, we can optimize the training outcomes for your business and
employees.
FACE-TO-FACE
Face-to-face training remains the best way for many people to learn. It creates real-time interaction
between learner and tutor, allowing the learner to ask direct questions relevant to their environment
and affording the tutor the opportunity to adapt their course in response to these needs. Direct
interaction between learner and tutor also lets the tutor assess the level of understanding and reduces
the possibility of misunderstanding and misinterpretation.
SGS Academy’s range of face-to-face training courses utilize a variety of media to create a
participative experience, involving activities, discussions, group and/or individual presentations. Each
training course is targeted at the needs of the employee and the company. It is delivered using a
variety of visual stimuli, interactive exercises and group knowledge sharing.
BENEFITS INCLUDE:
• Physical interaction
• Building dynamic relationships between learners and tutors
• Improved engagement and focus
• Consistent communication and interpretation, and the sharing of best practice
VIRTUAL
Virtual training uses a simulated environment to create an effective and efficient training experience
for the learner. It is ideal when employees are based in different time zones. Unlike eLearning, virtual
training allows ‘real-time’ learning, creating online interaction between tutor and learner.
BENEFITS INCLUDE:
• Minimal disruption
• Easy and accessible training materials
• Real-time interaction between tutor and learners
5
eLEARNING
Search engines and smart phones are now the default resource for
many employees when they need to access new knowledge.
SGS Academy eLearning courses can be accessed through
our customized Learning Management System (LMS), allowing
employees to learn at their own pace. Courses can be accessed at any
time, from any geographical location and using a variety of devices.
BENEFITS INCLUDE:
• Flexibility – employees control when and how they learn
• Personalization – training can be targeted at the individual to
promote continual learning
• Connectivity – staff from multiple locations can easily access the
learning resource
• Trackable – progress can be measured by employers through a
range of reports, giving you access to the information you need
• Cost effective – reduces the need for travel and time away from
work, it also puts management in control of when, how and what
courses are undertaken and any associated costs
• Reduces environmental impact
BLENDED
SGS Academy’s blended training solutions help businesses unlock
their employees’ potential in ways that are convenient and effective.
Delivered either through SGS’s LMS or the employer’s own system,
they offer a training solution that can be adapted to the needs of the
employee and the employer, wherever they are operating in the world.
BENEFITS INCLUDE:
• Personalized learning approach
• Flexibility of schedule, and learning method
• Reduce training costs
• Easily track employee performance
ENHANCE YOUR TRAINING AND DEVELOPMENT WITH SGS ACADEMY
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LEARNING MANAGEMENT SYSTEM (LMS)

SGS Academy has a customized Learning Management System (LMS), fully integrated with SGS.sg’s Global Training Schedule. It provides management
and employees with direct online access to relevant training programs and continuous professional development.
SGS Academy LMS makes learning easier to organize, record and undertake. It has several advantages for learners and management.

FOR LEARNERS FOR MANAGERS

Intuitive – uses recognizable online methods to enhance the training experience
Effective – uses client data to target relevant courses, promoting continuous
professional development
Tracked – all training is recorded and can be accessed at any time
Transcripts – can be downloaded as required
Organized – schedules are kept in one place, making planning simple. Changes
to schedules, course definitions etc. are reflected instantly on LMS
Certificates – direct access to printable documentation
Control – courses can be booked by the learner, allowing control over their
training schedule
Reports – has a relevant number of reports available. Managers can
access the data they need in a suitable format
Invoicing – complete control over invoicing, allowing budget supervision
Resource management – provides complete command over all aspects of
staff training
SGS Academy LMS gives learners and managers complete control over what
courses are undertaken, when and where, and how those costs impact the
business.
ENHANCE YOUR TRAINING AND DEVELOPMENT WITH SGS ACADEMY
CASE STUDIES
GLOBAL CLOTHING BRAND ACHIEVES
HEALTH AND SAFETY CONFORMITY WITH
eLEARNING SOLUTION
Spanish clothing brand Desigual operates in 72 countries.
They wanted to develop an eLearning course to ensure
compliance and consistency to their health and safety
practices.
SGS Academy worked with Desigual to create an online
health and safety training course based on Spanish global
standards, country specific legislation and company
guidelines. SGS Academy utilized local experts to
storyboard the course’s script, thereby ensuring alignment
with agreed learning objectives. The course was then
translated into ten languages before being hosted on our
LMS, with the SGS Academy Project Manager taking
responsibility for day-to-day control of the course.
It has now been successfully delivered to over 6,000
employees in 14 countries, allowing Desigual to conform to
all health and safety specific regulations, reduce costs and
time resources, and maintain a consistent message across
the company.
MULTINATIONAL RETAILER DELIVERS
SUPPLIER TRAINING TO INTERNAL
MANUFACTURING STANDARDS
British retailer Tesco PLC operates in 12 countries.
To ensure their suppliers comply with their internal
manufacturing standards they wanted introduce a face-to-
face training solution covering Africa, Europe, Asia, China,
Turkey, and the Americas.
SGS Academy identified qualified, experienced and
competent tutors in each area that met Tesco’s
competency criteria. Following tutor training, SGS
Academy rolled out a full marketing and strategy plan
to ensure suppliers attended the face-to-face courses.
SGS’s Project Manager acted as a single point of contact
with Tesco, ensuring local resource availability, course
scheduling and full LMS management. Monthly updates
were delivered to Tesco covering progress, learner
feedback and potential improvements.
The introduction of this global program has allowed
Tesco’s to maintain stakeholder commitments while
optimizing resources.
7
INTERGOVERNMENTAL ORGANIZATION
PROMOTES CONTINUOUS
IMPROVEMENTS
The Asia-Pacific Institute for Broadcasting Development
(AIBD) has 26 full members and 80 associate members.
It promotes a vibrant and cohesive electronic media
environment in the Asia-Pacific region through policy
and resource development.
SGS Academy was engaged by AIBD to achieve
compliance with the ISAS BCP 9001:2010 quality
management standard for the broadcasting sector.
Following accreditation to the standard, AIBD has
continued with its policy of continuous improvement –
SGS experts help identify further areas for improvement
during surveillance audits and annual training.
Working with SGS Academy lets AIBD ensure its
management systems are effective and efficient while
striving for continuous improvements.
ENHANCE YOUR TRAINING AND DEVELOPMENT WITH SGS ACADEMY
8

COURSE DAYS AMOUNT AUDIENCE PROFILE DATE & LOCATION

QUALITY MANAGEMENT SYSTEMS (QMS)

Anyone interested in getting familiar with requirements of the
ISO 9001:2015 Introduction Training Course 1 Day TBA AVAILABLE ON REQUEST
ISO 9001:2015 standard.
Those who are responsible for the implementation of an January 14th – 15th - DSM
ISO 9001:2015 Implementation Training Course 2 Days $ 450
ISO 9001:2015 management system November 11th –12th - DSM
August 19th - 20th - DSM
Those responsible for planning and scheduling an internal audit
ISO 9001:2015 Internal Auditor Skills Training Course 2 Days $ 450 October 12th - 13th - DSM
program for ISO 9001:2015
November 04th –05th - DSM
• Anyone responsible for performing first, second and third-party
audits of quality management system against ISO 9001 in
accordance with ISO 19011
• Management Representatives June 21st - 25th - DSM
ISO 9001:2015 Auditor/Lead Auditor Training Course 5 Days $ 850 • Quality Directors November 22nd -26th -DSM
• Managers
• Engineers
• Consultants
ENVIRONMENTAL MANAGEMENT SYSTEMS (EMS)
Any individual requiring a working knowledge and understanding
ISO 14001:2015 Introduction Training Course 1 Day TBA AVAILABLE ON REQUEST
of the ISO 14000 series of standards
• Anyone who has a general understanding of Environmental
Management principles and wishes to implement a quality
ISO 14001:2015 Implementation Training Course 2 Days $ 450 framework into their organization June 10th – 11th - DSM
• Environmental or Risk Management Managers

Those responsible for planning and scheduling an internal audit

ISO 14001:2015 Internal Auditor Skills Training Course 2 Days $ 450 February 25th –26th -DSM
program for ISO 14001:2015
Anyone responsible for performing first, second and third- March 15th – 19th - DSM
ISO 14001:2015 Auditor/Lead Auditor Training Course 5 Days $ 850 party audits of environment management systems against ISO
14001:2015 in accordance with ISO 19011. July 12th – 16th – DSM

Note: All prices are VAT Excl.

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COURSE DAYS AMOUNT AUDIENCE PROFILE DATE & LOCATION

OCCUPATIONAL HEALTH AND SAFETY (OHS)

ISO 45001:2018 Introduction Course 1 Day $ 250 Anyone who would like to get introduced to ISO 45001:2018 February 08th – DSM
March 24th – 26th – DSM
This course is suited to anyone working with Occupational Health
ISO 45001:2018 Implementation Course 3 Days $ 650 July 21st – 23rd – DSM
and Safety Management System Standards
October 06th – 08th – DSM
Anyone involved in the development and auditing of
February 18th – 19th - DSM
ISO 45001:2018 Internal Auditor Skills Course 2 Days $ 450 Environmental Management
May 11th – 12th – DSM
Systems based on ISO 45001:2018
Anyone responsible for performing first, second and third-party audits May 17th -21st – DSM
ISO 45001:2018 Auditor/Lead Auditor Training Course 5 Days $ 1100 of environment management systems against ISO 45001:2018 in
accordance with ISO 19011 September 13th – 17th – DSM

Anyone who is a member of an Emergency Response Team

Emergency Response Team (ERT) Breathing Apparatus Training
2 Days $ 450 (ERT) and wants to raise their level of competency so as to deal April 15th – 16th – DSM
Course - (Theoretical and Practical)
with and manage both minor and serious emergency situations
Anyone who is a member of an Emergency Response Team
Emergency Response Team (ERT) Industrial Fire Fighting Training
3 Days $ 650 (ERT) and wants to raise their level of competency so as to deal June 16th – 18th – DSM
Course - (Theoretical and Practical)
with and manage both minor and serious emergency situations
Anyone who is a member of an Emergency Response Team
Emergency Response Team (ERT) HAZMAT First Responder
TBA TBA (ERT) and wants to raise their level of competency so as to deal TBA
Training Course - (Theoretical and Practical)
with and manage both minor and serious emergency situations
OCCUPATIONAL HEALTH AND SAFETY (OHS)
Integrated Management Systems This course is suited to anyone working with Integrated
1 Day $ 250 March 12th – DSM
(ISO 9001, ISO 14001 & ISO 45001) Introduction Management Systems

Integrated Management Systems Anyone involved in the development and auditing of Integrated
3 Days $ 650 Management Systems based on ISO 9001:2015, ISO 14001:2015 March 30th – April 01st – DSM
(ISO 9001, ISO 14001 & ISO 45001) Internal Auditor Course and ISO 45001:2018
INFORMATION SECURITY MANAGEMENT SYSTEM (ISMS)
ISMS ISO 27001:2013 Information Security Management System
TBA TBA Anyone who would like to get introduced to ISO 27001:2013 AVAILABLE ON REQUEST
Introduction and Awareness Training Course
ISMS ISO 27001:2013 Information Security Management System Anyone involved in the development and auditing of Information
TBA TBA AVAILABLE ON REQUEST
Internal Auditor Training Course Security Management Systems based on ISO 27001:2013
ISMS ISO 27001:2013 Information Security Management System Anyone involved in the development and auditing of Information
TBA TBA AVAILABLE ON REQUEST
Auditor / Lead Auditor Course Security Management Systems based on ISO 27001:2013

Note: All prices are VAT Excl.

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COURSE DAYS AMOUNT AUDIENCE PROFILE DATE & LOCATION

PROJECT MANAGEMENT
The course is designed for project managers, project assistants,
project consultants across a variety of business industries who May 27th – 28th – DSM
Project Management Skills Awareness Training Course 2 Days $ 450
want to increase their project management skills and apply a September 09th – 10th - DSM
standards-based approach to project management.
FOOD SAFETY MANAGEMENT SYSTEM
ISO 22000:2018 Awareness and Introduction FSMS Training Course 1 Day $ 250 August 10th DSM
ISO 22000:2018 FSMS Implementation Training Course 2 Days $ 450 September 21st –22nd -DSM
ISO 22000:2018 FSMS Internal Auditor Course 2 Days $ 450 August 03rd – 04th – DSM
April 19th – 23rd – DSM
IRCA FSSC 22000 v4.1 ISO 22000:2018 FSMS Lead Auditor Course 5 Days $ 1100 These qualifications are aimed to all supervisors, line managers
October 25th – 29th – DSM
and anyone involved in food safety management systems.
HACCP - Hazard Analysis Critical
Control Point – Awareness Training Course June 04th – DSM

Food Defense Awareness Training Course August 27th -DSM

AVAILABLE ON REQUEST
Introduction to ISO 50001:2018 Training Course (Transition) 1 Day TBA AVAILABLE ON REQUEST
ISO 50001:2018 Internal Auditor Training Course 2 Days TBA AVAILABLE ON REQUEST
ISO 17025:2017 Introduction Training Course 1 Day TBA AVAILABLE ON REQUEST
Good Laboratory Practice Training Course 2 Days TBA AVAILABLE ON REQUEST
Advanced HACCP Training Course 2 Days TBA AVAILABLE ON REQUEST
Risk Based Thinking Awareness Course 1 Day TBA AVAILABLE ON REQUEST
Leadership Skills Training Course 2 Days TBA AVAILABLE ON REQUEST

Note: All prices are VAT Excl.

ENHANCE YOUR TRAINING AND DEVELOPMENT WITH SGS ACADEMY
11

COURSE OVERVIEW FOR SGS ACADEMY TANZANIA

As the global leader in professional training, we offer worldwide centers of excellence, providing the very best
learning and development solutions customized to your exact needs. In a world of fast-changing regulations,
rapidly advancing technology and dynamic markets, it is essential to keep your staff up to speed with
developments in technology, standards and regulation. People who are given proper training and support in
their professional development are likely to be more motivated, proud of their position and responsibilities and
more skillful, knowledgeable and productive. We have a proven track record, delivering public, in-house and
online courses for the world’s largest companies and government organizations. Plus, with expert trainers that
are experienced practitioners in their field, our training moves beyond theory, giving you valuable real-world
insights. As a result, you can trust us to provide high-quality consistent training and development at every
level of your organization – anywhere in the world. Our blended learning experiences and accelerated learning
techniques help you to achieve your training goals either for individuals or your workforce.

WHY SGS?
SGS is the world’s leading inspection, verification, testing and certification company. SGS is recognised as the
global benchmark for quality and integrity. With more than 89,000 employees, SGS operates a network of over
2,600 offices and laboratories around the world.
We provide competitive advantage, drive sustainability and deliver trust. At SGS, we are continually pushing
ourselves to deliver innovative services and solutions that help our customers move their businesses forward.
Efficiency and cost-optimization are no longer the sole drivers in business development strategies. Successful
businesses recognize the importance of offering their workforce continuous development and training.
Motivated and effective teams create industry leaders.

CONTACT SGS
To know more about our training solutions, contact us today.

www.sgs.co.tz sgs.tanzania@sgs.com +255758 998 594 www.facebook.com/sgsglobalacademy www.sgs.com/twitter www.sgs.com/linkedin

+255 222 34 58 00
© SGS Group Management SA – 2021 – All rights reserved - SGS is a registered trademark of SGS Group Management SA

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