Recover the Storage Controller Operating Environment

Writing the XtremIO Rescue Image to a USB Drive

Before writing the XtremIO rescue image to a USB drive, perform the following steps:
Note: Verify that you have a USB drive that is at least 2GB in capacity.
1. Locate the XtremIO Rescue Image.
2. Download the image to the local machine where the USB drive will be created.

To write the XtremIO image to a USB drive (on Windows):

Note: Before you proceed, verify that the USB drive is available.
1. Download and unpack the Win32 Disk Imager utility
(http://sourceforge.net/projects/win32diskimager/).

2. Launch the Win32 Disk Imager utility on the local machine.

3. Insert the USB drive into the USB port on the Windows machine.

4. Under Image File in the Win32 Disk Imager dialog box, click the folder icon and
select the XtremIO Rescue Image file you downloaded earlier.

5. Under Device, click the drop-down menu and select the device drive letter for the
USB drive.
Note: Use Window Explorer to make sure that the correct drive letter is selected.

6. Click Write to write the image file to the USB Drive; a warning appears to indicate
that existing data on the selected drive will be overwritten.

7. Verify that the correct drive letter is selected and click Yes to confirm.

8. Follow the write operation progress. When the operation is completed, a

message appears, indicating that the write was successful.
 9. From the Windows Notification Area, click Safely Remove Hardware and Eject
Media.

Re-Installing a Storage Controller

To re-install a Storage Controller:

1. Power-cycle the Storage Controller by unplugging and re-connecting its two
power cables.

2. As the Storage Controller powers up, press F6 to enter the boot device menu.

3. When prompted, type the BIOS password (emcbios) to display the boot device
menu.
Note: If the boot device menu is not displayed, F6 was pressed too late. Go back
to step 1 and repeat the procedure.

4. In the boot device menu, select USB device.

Note: The menu option includes the USB drive’s brand name (e.g. "Eject Cruzer
Blade" appears when SanDisk Cruzer Blade USB drive is used).

5. When the Storage Controller is booted-up, select Install XtremApp from the
GRUB menu.