UNIT-1

1. Dynamics of Communication: Definition and process

2. Level of communication
3. Barriers of communication – intrapersonal, interpersonal and
organisational
4. Kinesics
5. Proxemics
6. Paralinguistic features
7. Importance of Interpersonal and Intercultural Communication in today’s
organizations
UNIT-2
8. Report writing
9. Agenda of meeting, Minutes of meeting
UNIT-3
10.Public speaking
11. Group discussion
12. Presentation strategies

PAPER STYLE

Q-1 (A) – 3 marks

Q-1 (B) -4 marks
Q-1 (C) – 7 marks
Q-2 (A) – 3 marks
Q-2 (B) -4 marks
Q-2 (C) – 7 marks
OR
Q-2 (C) – 7 marks
Q-3 (A) – 2 marks
Q-3 (B) - 3marks
Q-3 (C) – 7 marks
OR
Q-3 (A) – 2 marks
Q-3 (B) - 3marks
Q-3 (C) – 7 marks