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  • Nhóm 8 - House of Quality

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    Nguyễn Thị Hồng Nhung
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    House of Quality refers to a well-known process for product development that is inspired by customer desires for product or process development and anchored by the capabilities and resources of the organization seeking to meet those desires. It is a process of listening to customers, translating their desires into a written plan, prioritizing steps of execution based on what is most important to the customer, and putting a realistic plan on paper.

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    Nhóm 8_House of quality

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    House of Quality refers to a well-known process for product development that is inspired by customer desires for product or process development and anchored by the capabilities and resources of the organization seeking to meet those desires. It is a process of listening to customers, translating their desires into a written plan, prioritizing steps of execution based on what is most important to the customer, and putting a realistic plan on paper.

    Copyright:

    © All Rights Reserved
    Download as XLSX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    3 views1 page

    Nhóm 8 - House of Quality

    Uploaded by

    Nguyễn Thị Hồng Nhung
    House of Quality refers to a well-known process for product development that is inspired by customer desires for product or process development and anchored by the capabilities and resources of the organization seeking to meet those desires. It is a process of listening to customers, translating their desires into a written plan, prioritizing steps of execution based on what is most important to the customer, and putting a realistic plan on paper.

    Copyright:

    © All Rights Reserved
    Download as XLSX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    of 1

    Correlations

    Positive +
    Negative −
    No Correlation

    Relationships

    (6) Strong ●
    (3) Moderate ○
    (1) Weak ▽
    −
    Brands
    +
    S Smart Keyborad
    + G Google
    + M Microsoft
    Engineering Specifications

    Khoảng cách tiếp nhận phím

    Khoảng cách di chuyển tổng

    House of Quality
    (Hành trình phím)

    Smart Keyboard OPMA SKB08


    Lực nhấn phím

    Tuổi thọ

    Độ nổi

    Comparative Assessment

    Customer Specifications/ Importance 1 2 3 4 5 1 2 3 4 5

    1 Chữ nổi hiện rõ trên bàn phím 5 ▽ ● G M S

    2 Dễ dàng kết nối với máy tính/điện thoại 4 ▽ M G S

    3 Ấn phím nhẹ, êm 4 ● ● ○ M S G

    4 Độ bền cao 4 ○ ● M G S

    5 Thiết kế gọn nhẹ 3 ○ ▽ ○ M S G


    45g

    80 triệu lần nhấn


    1mm

    4mm

    1mm

    Importance 41 9 24 31 51 156

    Importance Weight (%) 26% 6% 15% 20% 33% 100%

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