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GESTIÓN DEL DEPARTAMENTO DE PISOS

AREAS

In order to give a better customer service the


housekeeping department is divided into 5 different areas.
The staff will carry out diverse activities in each one.
These areas include most of the places of the hotel and
they are: Room area, Public Area, In-house Area,
Laundry, External/Outdoor area.

Match the following sections with the suitable area.

1. Bar._________________________________________
2. Gardens. _____________________________________
3. Corridors. ____________________________________
4. Changing room. _______________________________
5. Rooms. ______________________________________
6. Linen. _______________________________________
7. Hall. ________________________________________
8. Offices. ______________________________________
9. Garage. _____________________________________
10. Guest stairs. _________________________________
11. Main entrance. _______________________________
12. Meeting room. _______________________________
13. Staff dining room. _____________________________
14. Restaurants. _________________________________
15. Banquet (ceremonial lunch/dinner) _______________
16. Staff stairs. __________________________________
17. Gym. _______________________________________
18. Managers offices. _____________________________
19. Storeroom. __________________________________
20. Goods lift. ___________________________________
21. Lobby. ______________________________________

PISOS

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