Case Study Solution Analysis Cases List

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Cola Wars Continue: Coke and Pepsi in 2006 by David B. Yoffie, Michael Slind
IKEAís Global Sourcing Challenge: Indian Rugs and Child Labor (A) by Christopher A.
Bartlett, Vincent Dessain, Anders Sjoman
Best Buy Co., Inc.: Customer-Centricity by Rajiv Lal, Irina Tarsis, Carin-Isabel Knoop
Apple Computer, 2006 by David B. Yoffie, Michael Slind
Note on Writing Great Marketing Plans by Timothy Calkins
CLASS: Five Elements of Corporate Governance to Manage Strategic Risk by Stephen

A. Drew, Patricia C. Kelley, Terry Kendrick
Harley-Davidson: Preparing for the Next Century by Richard L. Nolan, Suresh Kotha
GEís Growth Strategy: The Immelt Initiative by Christopher A. Bartlett
ChoicePoint (A) by Lynn Sharp Paine, Zack Phillips
Veridian: Putting a Value on Values by Rakesh Khurana, Joel Podolny, Jaan Elias
Toyota Motor Corp.: Launching Prius by Forest Reinhardt, Dennis Yao, Masako
Egawa
Google and the Government of China: A Case Study in Cross-Cultural Negotiations by

Christopher Grogan, Jeanne Brett
Pharmacy Service Improvement at CVS (A) by Andrew McAfee
Nora-Sakari: A Proposed JV in Malaysia (Revised) by Paul W. Beamish, R. Azimah

Ainuddin
Note on Scenario Planning by David A. Garvin, Lynne C. Levesque
Strategic Planning at United Parcel Service by David A. Garvin, Lynne C. Levesque
Massachusetts General Hospital and the Enbrel Royalty by David S. Scharfstein,

Darren R. Smart
Motorola in China: Failure of Success? by Ali Farhoomand, Kavita Sethi
Bally Total Fitness by John R. Wells, Elizabeth A. Raabe

Deal Structure and Deal Terms by Michael J. Roberts, Howard H. Stevenson
Leading Change at Simmons (A) by Tiziana Casciaro, Amy C. Edmondson, Stacy

McManus, Kate Roloff
Leadership Development at Goldman Sachs by Boris Groysberg, Scott A. Snook,

David Lane
Infosys (A): Strategic Human Resource Management by Thomas J. Delong, Jaya

Tandon, Ganesh Rengaswamy
Product Portfolio Planning at Estoniaís Saku Brewery by Michael R. Pearce, Jordan

Mitchell
Haier: Taking a Chinese Company Global by Tarun Khanna, Ingrid Vargas, Krishna G.
Palepu
Volkswagen of America: Managing IT Priorities by Robert D. Austin, Warren Ritchie,

Greggory Garrett
Virginia Mason Medical Center by Richard Bohmer, Erika M. Ferlins
Principles of Pricing by Robert J. Dolan, John T. Gourville
Kingsford Charcoal by Das Narayandas, Alison Berkley Wagonfeld
Market Segmentation, Target Market Selection, and Positioning by Miklos Sarvary,

Anita Elberse
Spyder Active Sportsñ 2004 by Belen Villalonga, Dwight B. Crane
Can Bollywood Go Global? by Geoffrey G. Jones, Surachita Mishra, Namrata Arora,

Alexis Lefort
Coach Knight: The Will to Win by Scott A. Snook, Leslie A. Perlow, Brian J. Delacey
Carnival Cruise Lines by Lynda M. Applegate, Robert J. Kwortnik, Gabriele Piccoli
Gap Inc. by John R. Wells, Elizabeth A. Raabe
Samsung Electronics by Jordan Siegel, James Jinho Chang
Whole Foods Market, Inc. by John R. Wells, Travis Haglock

Corey Robinson at Sprint Corporation (B) by Linda A. Hill, Lisa A. Pode, Anthony J.
Mayo
Domestic Auto Parts by Robert S. Kaplan
LíOreal and the Globalization of American Beauty by Geoffrey G. Jones, David Kiron,
Vincent Dessain, Anders Sjoman
Boeing 787: The Dreamliner by Richard L. Nolan, Suresh Kotha
Protege Partners: The Capacity Challenge by Randolph B. Cohen, Brian J. Delacey
Change at Whirlpool Corp. (A) by Jan W. Rivkin, Dorothy Leonard, Gary Hamel
IBMís Decade of Transformation: Turnaround to Growth by Lynda M. Applegate,

Elizabeth Collins
IBMís Diversity Strategy: Bridging the Workplace and the Marketplace by David A.
Thomas, Ayesha Kanji
Kodak and the Digital Revolution (A) by Giovanni Gavetti, Rebecca Henderson,
Simona Giorgi
Marvel Enterprises, Inc. by Anita Elberse
Mitchell Family and Mitchells/Richards by Amy C. Edmondson, Corey Hajim, Kelly

Mulderry, John A. Davis
Airline Industry Alliances in 2004: Improving Performance in the Beleaguered

Airline Industry by Africa Arino, Frank Reihl, Frank Riehl
Enterprise IT at Cisco (2004) by Andrew McAfee, F. Warren McFarlan, Alison

Berkley Wagonfeld
Hedging Currency Risks at AIFS by Mihir A. Desai, Anders Sjoman, Vincent Dessain
Fate of the Vasa by Alan MacCormack, Richard Mason
Parmalat SpA: An Impressive Milking System by Stewart Hamilton, Ivan Moss
Samsung: Redefining a Brand by Robin Ritchie, Fan Ye, Christian Kim
How Venture Capitalists Evaluate Potential Venture Opportunities by Michael J.

Roberts, Lauren Barley
HP and Compaq Combined: In Search of Scale and Scope by Robert A. Burgelman,
Philip Meza
Shouldice Hospital Ltd. (Abridged) by Roger Hallowell, James L. Heskett
Trade Restrictions and Hong Kongís Textiles and Clothing Industry by Ka-Fu Wong,
Richard Wong, Andrew Lee
Lenovo: Countering the Dell Challenge by Yigang Pan, Kavita Sethi
Hamilton Real Estate: Confidential Role Information for the CEO of Estate One
(BUYER) by Deepak Malhotra
Hamilton Real Estate: Confidential Role Information for the Executive VP of Pearl
Investments (SELLER) by Deepak Malhotra
Seven-Eleven Japan Co. by Sunil Chopra
Capital One Financial Corp.: Setting and Shaping Strategy by Garth Saloner, Victoria
Chang
Decision Trees by Robin Greenwood, Lucy White
Managing Diversity at Spencer Owens & Co. by Robin J. Ely, Ingrid Vargas
Nectar: Making Loyalty Pay by John Deighton
Innovation Corrupted: The Rise and Fall of Enron (A) by Malcolm S. Salter
Zara: IT for Fast Fashion by Andrew McAfee, Anders Sjoman, Vincent Dessain
Procter & Gamble: Global Business Services by Thomas J. Delong, David L. Ager,
Warren Brackin, Alex Cabanas, Phil Shellhammer
Business Intelligence Software at SYSCO by Andrew McAfee, Alison Berkley

Wagonfeld
Cox Communications, Inc. by Jonathan Gibbons, Thomas Eisenmann
Birth of the Swatch by Youngme Moon
Salem Telephone Co. by William J. Bruns Jr., Julie H. Hertenstein
Accounting Fraud at WorldCom by Robert S. Kaplan, David Kiron

Columbiaís Final Mission by Richard Bohmer, Laura R. Feldman, Erika M. Ferlins,
Amy C. Edmondson, Michael A. Roberto 2004
IKEA Invades America by Youngme Moon
Jack Smith (A): Career Launch at Toyota by Steven J. Spear, Courtney Purrington |
Jack Smith (C): Becoming a Toyota Manager (II) by Steven J. Spear
Jack Smith (B): Becoming a Toyota Manager (I) by Steven J. Spear
Samsung Electronics Co.: Global Marketing Operations by John A. Quelch, Anna

Harrington
Hewlett-Packard: Culture in Changing Times by Michael Beer, Rakesh Khurana,

James Weber
Staffing Wal-Mart Stores, Inc. (A) by Alison Konrad, Ken Mark
Delta Air Lines (A): The Low-Cost Carrier Threat by Jan W. Rivkin, Laurent Therivel
Timberland and Community Involvement (Abridged Version) by James E. Austin,

James Quinn
Blue Ocean Strategy: From Theory to Practice by W. Chan Kim, Renee A. Mauborgne
To Trade or Not to Trade: NAFTA and the Prospects of Free Trade in the Americas
by Lakshmi Iyer
Cisco Systems: Managing the Go-to-Market Evolution by V. Kasturi Rangan
Toyota: Service Chain Management by Hau Lee, Barchi Peleg, Seungjin Whang
Toyota: Demand Chain Management by Hau Lee, Barchi Peleg, Seungjin Whang
Foreign Exchange Hedging Strategies at General Motors: Transactional and

Translational Exposures by Mihir A. Desai, Mark F. Veblen
Foreign Exchange Hedging Strategies at General Motors: Transactional and

Translational Exposures by Mihir A. Desai, Mark F. Veblen
Mahindra & Mahindra: Creating Scorpio by Tarun Khanna, Rajiv Lal, Merlina
Manocaran
Forecasting the Adoption of a New Product by Elie Ofek

Arauco (A): Forward Integration or Horizontal Expansion? by Ramon Casadesus ñ

Masanell, Jorge Tarzijan, Jordan Mitchell
Globalizing the Cost of Capital and Capital Budgeting at AES by Mihir A. Desai, Doug
Schillinger
Leadership for Change: Enduring Skills for Change Masters by Rosabeth Moss
Kanter
Reinventing the Automobile: General Motorsí AUTOnomy Project by Alan

MacCormack
GEís Talent Machine: The Making of a CEO by Christopher A. Bartlett, Andrew N.

McLean
Moral Reasoning: A Practical Guide for Leaders by Sandra J. Sucher
Henry Tam and the MGI Team by Jeffrey T. Polzer, Ingrid Vargas, Hillary Anger
Elfenbein
Merrill Lynch: Supernova by Rogelio Oliva, Roger Hallowell, Gabriel Bitran
Fire at Mann Gulch by Michael A. Roberto, Erika M. Ferlins
Burberry by Youngme Moon
Wal-Mart Stores in 2003 by Pankaj Ghemawat, Stephen P. Bradley, Ken Mark
Virgin Mobile USA: Pricing for the Very First Time by Gail McGovern |
Cola Wars in China: The Future Is Here by Niraj Dawar, Nancy Hua Dai
Starbucks: Delivering Customer Service by Youngme Moon, John A. Quelch
In-N-Out Burger by Youngme Moon, Kerry Herman, Lucy Cummings, Sam Thakarar,
Sonali Sampat
Dell Computer Corp.: Investment in Malaysia as a Global Strategic Tool by Justin

Tan, Michael Young
Ice-Fili by Michael G. Rukstad, Sasha Mattu, Asya Petinova
Developing Professionals: The BCG Way (A) by Ashish Nanda, Kelley Morrell
Leadership in Crisis: Ernest Shackleton and the Epic Voyage of the Endurance by
Nancy F. Koehn, Erica Helms, Phillip Mead
ZARA: Fast Fashion by Pankaj Ghemawat, Jose Luis Nueno
P&G Japan: The SK-II Globalization Project by Christopher A. Bartlett
Sustainable Development at Shell (A) by Jane Wei-Skillern
Leading Teams by Jeffrey T. Polzer
Silvio Napoli at Schindler India (A) by Michael Y. Yoshino, Christopher A. Bartlett,

Perry L. Fagan
Army Crew Team by Scott A. Snook, Jeffrey T. Polzer
CareGroup by F. Warren McFarlan, Robert D. Austin
Satera Team at Imatron Systems, Inc. (A) by Teresa M. Amabile, Elizabeth A. Schatzel
Southwest Airlines 2002: An Industry Under Siege by James L. Heskett
Zipcar: Refining the Business Model by Myra M. Hart, Michael J. Roberts, Julia D.
Stevens
Dr. Reddyís Laboratories Ltd.: Chasing a Daring Vision by Bala Chakravarthy, Anand
Jha
Mount Auburn Hospital: Physician Order Entry by Andrew McAfee, Sarah

MacGregor, Michael Benari
Cargill (A) by Ray A. Goldberg, Jose Miguel Porraz
National Economic Accounting: Past, Present, and Future by David A. Moss, Sarah
Brennan
Martha McCaskey by Bart J. Van Dissel, Joshua D. Margolis
Calvin Klein, Inc. vs. Warnaco Group, Inc. by Susan Fournier, Jessica Boer
Brands and Branding by Douglas B. Holt
Mount Everestñ 1996 by Michael A. Roberto, Gina M. Carioggia

Fatherís Love: Novazyme Pharmaceuticals, Inc. by Richard Bohmer, Bradley
Campbell
Nissan Motor Co. Ltd.ñ 2002 by Michael Y. Yoshino, Masako Egawa
Paul Levy: Taking Charge of the Beth Israel Deaconess Medical Center (A) by David
A. Garvin, Michael A. Roberto
Dimensional Fund Advisorsñ 2002 by Randolph B. Cohen
X-IT and Kidde (A) by Constance E. Bagley, David Lane
Living on Internet Time: Product Development at Netscape, Yahoo!, NetDynamics,

and Microsoft by Marco Iansiti, Alan MacCormack
Matching Dell by Jan W. Rivkin, Michael E. Porter
Gallo Rice by John A. Quelch, Nathalie Laidler
TiVo by Luc Wathieu, Michael Zoglio
Innovation at 3M Corp. (A) by Stefan Thomke, Ashok Nimgade
Launching the BMW Z3 Roadster by Susan Fournier, Robert J. Dolan
Benihana of Tokyo by W. Earl Sasser Jr., John R. Klug
IDEO Product Development by Stefan Thomke
Crown Cork & Seal in 1989 by Stephen P. Bradley, Sheila Cavanaugh
Ritz-Carlton Hotel Co. by Sandra J. Sucher, Stacy McManus
Walt Disney Co.: The Entertainment King by Michael G. Rukstad, David J. Collis,
Tyrrell Levine
Signode Industries, Inc. (A) by Rowland T. Moriarty Jr., David May, Gordon Swartz
Rohm and Haas (A): New Product Marketing Strategy by V. Kasturi Rangan, Susan
Lasley
Calyx & Corolla by Walter J. Salmon, David Wylie
Customer Profitability and Lifetime Value by Elie Ofek

Wolfgang Keller at Konigsbrau-TAK (A) by John J. Gabarro
Rob Parson at Morgan Stanley (A) by M. Diane Burton
Harrahís Entertainment, Inc.: Rewarding Our People by Thomas J. Delong, Vineeta

Vijayaraghavan
Cirque du Soleil by Thomas J. Delong, Vineeta Vijayaraghavan
Debt Policy at UST, Inc. by Mark Mitchell
Scott Paper Co. by Stuart C. Gilson, Jeremy Cott
Tiffany & Co.ñ 1993 by W. Carl Kester, Kendall Backstrand
Arundel Partners: The Sequel Project by Timothy A. Luehrman, William A. Teichner
Vans: Skating on Air by Youngme Moon, David Kiron
Competitive Strategy, Business Fundamentals Series by Sayan Chatterjee, Kenneth S.

Corts, Pankaj Ghemawat, Gary P. Pisano, Michael E. Porter, Jan W. Rivkin
Super Project by Richard F. Vancil, Harold E. Wyman
Tale of Two Airlines in the Network Age: Or Why the Spirit of King George III Is Alive
and Well by F. Warren McFarlan
Citibankís e-Business Strategy for Global Corporate Banking by Julie Yu, Ali F.
Farhoomand, Marissa McCauley, Shamza Khan
Inside Intel Inside by Youngme Moon, Christina Darwall
SG Cowen: New Recruits by Thomas J. Delong, Vineeta Vijayaraghavan
Dellñ New Horizons by V. Kasturi Rangan, Marie Bell
Innovation at Progressive (A): Pay-As-You-Go Insurance by Frances X. Frei, Hanna

Rodriguez-Farrar
Robert Mondavi and the Wine Industry by Michael A. Roberto
Understanding Consumer Behavior, Business Fundamentals Series by Stephen

Brown, Clayton M. Christensen, John Deighton, Robert J. Dolan, Peter S. Fader, Susan
Fournier, John T. Gourville, Wendy W. Moe, Miklos Sarvary
Note on Business Model Analysis for the Entrepreneur by Richard G. Hamermesh,
Paul W. Marshall, Taz Pirmohamed
Aqualisa Quartz: Simply a Better Shower by Youngme Moon, Kerry Herman
Cola Wars Continue: Coke vs. Pepsi in the Twenty-First Century by David B. Yoffie,
Yusi Wang
New Venture Financing by Howard H. Stevenson, Michael J. Roberts
Marketing Strategy, Business Fundamentals Series by Robert J. Dolan, Susan

Dobscha, Susan Fournier, Youngme Moon, David Glen Mick, V. Kasturi Rangan
Polandís A2 Motorway by Benjamin C. Esty, Michael Kane
Childrenís Hospital and Clinics (A) by Amy C. Edmondson, Michael A. Roberto, Anita
Tucker
Whatís the BIG Idea? (A) by Clayton M. Christensen, Scott D. Anthony
Harrahís Entertainment, Inc. by Rajiv Lal, Patricia Martone Carrolo
Negotiation, Business Fundamentals Series by Herminia Ibarra, Deborah M. Kolb,

Robert J. Robinson, James K. Sebenius, Lyle Sussman, Michael D. Watkins,Michael A.
Wheeler, Judith Williams, George Wu
Mountain Dew: Selecting New Creative by Douglas B. Holt
Note on Team Process by Linda A. Hill, Maria T. Farkas
Ocean Carriers by Erik Stafford, Angela Chao, Kathleen S. Luchs
Phuket Beach Hotel: Valuing Mutually Exclusive Capital Projects by CASES | Su Han
Chan, Ko Wang, Mary Ho
Leadership for New Managers, Business Fundamentals Series (2nd Edition) by

Linda A. Hill, John J. Gabarro, Rob Goffee, Gareth Jones, John P. Kotter, Michael D.
Watkins |
USA TODAY: Pursuing the Network Strategy (A) by Michael L. Tushman, Michael J.
Roberts, David Kiron
Ducati by Giovanni Gavetti

Verizon Communications, Inc.: Implementing a Human Resources Balanced
Scorecard by Srikant M. Datar, Marc J. Epstein, Jeremy Cott
Boston Lyric Opera by Robert S. Kaplan, Dennis Campbell
Sampa Video, Inc. by Gregor Andrade
Harvard Management Co.ñ 2001 by Jay O. Light
KONE: The MonoSpace Launch in Germany by Das Narayandas, Gordon Swartz
Seagate Technology Buyout by Gregor Andrade, Todd Pulvino, Stuart C. Gilson
Wilkerson Co. by Robert S. Kaplan
Howard Schultz and Starbucks Coffee Company by Nancy F. Koehn
IPremier Co. (A): Denial of Service Attack by Robert D. Austin, Larry Leibrock, Alan
Murray
JetBlue Airways: Starting from Scratch by Jody Hoffer Gittell, Charles A. OíReilly
Term Sheet Negotiations for Trendsetter, Inc. by Walter Kuemmerle, William J.

Coughlin
BP Amoco (A): Policy Statement on the Use of Project Finance by Benjamin C. Esty,
Michael Kane
Data to Knowledge to Results: Building an Analytic Capability by Thomas H.

Davenport, Jeanne G. Harris, David W. Delong, Alvin L. Jacobson
BRL Hardy: Globalizing an Australian Wine Company by Christopher A. Bartlett
Meg Whitman at eBay, Inc. (A) by Linda A. Hill, Maria T. Farkas
State of South Carolina by Randolph B. Cohen, Mark Mitchell
Harvard Management Co. and Inflation-Protected Bonds by Luis M. Viceira
Cost of Capital at Ameritrade by Mark Mitchell, Erik Stafford
Merck & Co.: Evaluating a Drug Licensing Opportunity by Richard S. Ruback, David
Krieger
Li & Fung: Internet Issues (A) by F. Warren McFarlan, Fred Young

Radio One, Inc. by Richard S. Ruback, Pauline Fischer
Gucci Group N.V. (A) by David B. Yoffie, Mary Kwak
Globalization of CEMEX by Pankaj Ghemawat, Jamie L. Matthews
Negotiation Analysis: An Introduction by Michael A. Wheeler
Omnitel Pronto Italia by Rajiv Lal, Carin-Isabel Knoop, Suma Raju
Building Brand Community on the Harley-Davidson Posse Ride by Susan Fournier
Callaway Golf Co. by Rajiv Lal, Edith D. Prescott
BMG Entertainment by Jan W. Rivkin, Gerrit Meier
Four Seasons Hotels and Resorts by Roger Hallowell
Dogfight over Europe: Ryanair (A) by Jan W. Rivkin
Contractual Innovation in the UK Energy Markets: Enron Europe, The Eastern

Group, and the Sutton Bridge Project by Benjamin C. Esty, Peter Tufano
Coca-Cola Co. (A): The Rise and Fall of M. Douglas Ivester by Michael D. Watkins,
Carin-Isabel Knoop, Cate Reavis
Microsoft: Competing on Talent (A) by Christopher A. Bartlett, Meg Wozny
Ericsson in China: Mobile Leadership by Pankaj Ghemawat, Gregg Friedman, Long

Nanyao
Hitting the Wall: Nike and International Labor Practices by Debora L. Spar, Jennifer
Burns
Heidi Roizen by Nicole Tempest, Kathleen L. McGinn
Innovation & Renovation: The Nespresso Story by Kamran Kashani, Joyce Miller
EasyJet: The Webís Favorite Airline by Nirmalya Kumar, Brian Rogers
E Ink: Financing Growth by William A. Sahlman, Matthew C. Lieb
Steinway & Sons: Buying a Legend (A) by John T. Gourville, Joseph B. Lassiter
Taran Swan at Nickelodeon Latin America (A) by Linda A. Hill, Kristin C. Doughty
What It Really Means to Manage: Exercising Power and Influence by Linda A. Hill
Cisco Systems, Inc.: Acquisition Integration for Manufacturing (A) by Steven C.

Wheelwright, Charles A. Holloway, Christian G. Kasper, Nicole Tempest
Harley-Davidson Motor Co.: Enterprise Software Selection by Robert D. Austin,

Deborah Sole, Mark Cotteleer
Snapple by John Deighton
European Monetary Union by Richard H.K. Vietor, Sabina Ciminero
GEís Two-Decade Transformation: Jack Welchís Leadership by Christopher A.

Bartlett
Al Dunlap at Sunbeam by Brian J. Hall, Rakesh Khurana, Carleen Madigan
Newell Co.: Corporate Strategy by Cynthia A. Montgomery, Elizabeth J. Gordon
Environmental Risk Management at Chevron Corp. by Forest Reinhardt, Monica

Mandelli, Jennifer Burns
Ford Motor Co.: Supply Chain Strategy by Robert D. Austin
What Is an Organizationís Culture? by Clayton M. Christensen, Kirstin Shu
Rich-Con Steel by Andrew McAfee
Understanding Costs, Business Fundamentals Series by William J. Bruns Jr., Robert S.

Kaplan, Robin Cooper, Arthur Schleifer Jr., Donella M. Rapier
Cisco Systems, Inc.: Implementing ERP by Robert D. Austin, Richard L. Nolan, Mark
Cotteleer
Jollibee Foods Corp. (A): International Expansion by Christopher A. Bartlett, Jamie

OíConnell
Starbucks by Mary M. Crossan, Ariff Kachra
Biopure Corp. by John T. Gourville
Leadership Online (A): Barnes & Noble vs. Amazon.com by Pankaj Ghemawat, Bret
Baird
Octane Service Station by David F. Hawkins
Marriott Corp.: The Cost of Capital by Richard S. Ruback
Airborne Express by Jan W. Rivkin
Lincoln Electric: Venturing Abroad by Christopher A. Bartlett, Jamie OíConnell
SAS Institute: A Different Approach to Incentives and People Management Practices

in the Software Industry by Jeffrey Pfeffer
Note on Marketing Strategy by Robert J. Dolan
Citibank: Performance Evaluation by Robert L. Simons, Antonio Davila
NAACP by James E. Austin, Elaine V. Backman, Paul Barese, Stephanie Woerner
Asda (A) by Michael Beer, James Weber
Eli Lilly and Co.: Drug Development Strategy (A) by Stefan Thomke, Paul Pospisil,
Ashok Nimgade
Bankruptcy and Restructuring at Marvel Entertainment Group by Benjamin C. Esty,

Jason S. Auerbach
Providian Trust: Tradition and Technology (A) by F. Warren McFarlan, Melissa

Dailey
Weíve Got Rhythm! Medtronic Corp.ís Cardiac Pacemaker Business by Clayton M.

Christensen
Chase Manhattan Corp.: The Making of Americaís Largest Bank by Stuart C. Gilson,
Cedric X. Escalle
Reto S.A. by William J. Bruns Jr.
Business Teams at Rubbermaid, Inc. by Teresa M. Amabile, Dean Whitney
Corporate New Ventures at Procter & Gamble by Teresa M. Amabile, Dean Whitney
Oscar Mayer: Strategic Marketing Planning by John A. Quelch, Dan Kotchen, Robert
Drane
Some Thoughts on Business Plans by William A. Sahlman

Note on Valuation in Private Equity Settings by Josh Lerner, John Willinge
Vandelay Industries, Inc. by David M. Upton, Andrew McAfee
Building Effective One-on-One Work Relationships by Linda A. Hill
Clarkson Lumber Co. by Thomas R. Piper
Coming Soon: A Theater Near You by Anita McGahan, Geoffrey Verter
Netscapeís Initial Public Offering by W. Carl Kester, Kendall Backstrand
Boston Beer Co., Inc. by Amy P. Hutton, Christopher Charron
BAE Automated Systems (A): Denver International Airport Baggage-Handling

System by Lynda M. Applegate, Ramiro Montealegre, H. James Nelson, Carin-Isabel
Knoop
Maureen Frye at Quaker Steel and Alloy Corp. by John J. Gabarro
Cambridge Consulting Group: Bob Anderson by Jay W. Lorsch, John J. Gabarro
Managing Performance by John J. Gabarro, Linda A. Hill
Land Rover North America, Inc. by Susan Fournier
Ready-to-Eat Breakfast Cereal Industry in 1994 (A) by Kenneth S. Corts
Introduction to Cash Flow Valuation Methods by Richard S. Ruback
Black & Decker Corp. (A): Power Tools Division by Robert J. Dolan
Datavision (A) by Michael Beer, Gregory C. Rogers
Datavision (B) by Michael Beer, Gregory C. Rogers
Catalan Leather Industry by Michael J. Enright, Eduardo Ballarin, Maria Dolores

Rodriguez, Maria Del Mar Prats
Charlotte Beers at Ogilvy & Mather Worldwide (A) by Herminia Ibarra, Nicole
Sackley
Southwest Airlines (A) by Charles A. OíReilly, Jeffrey Pfeffer

3M Optical Systems: Managing Corporate Entrepreneurship by Christopher A.
Bartlett, Afroze Mohammed
Levi Strauss & Co.: Global Sourcing (A) by Lynn Sharp Paine, Jane Palley Katz
Nestle Refrigerated Foods: Contadina Pasta & Pizza (A) by V. Kasturi Rangan, Marie
Bell
Sport Obermeyer Ltd. by Janice H. Hammond, Ananth Raman
Citibank: Launching the Credit Card in Asia Pacific (A) by V. Kasturi Rangan
Barilla SpA (A) by Janice H. Hammond
Cunard Line Ltd.: Managing Integrated Marketing Communications by Stephen A.

Greyser, Robert F. Young
Sealed Air Corp.ís Leveraged Recapitalization (A) by Karen H. Wruck, Brian Barry
Managing Your Career by Linda A. Hill
Lisa Benton (A) by Linda A. Hill, Katherine S. Weber
Managing Your Team by Linda A. Hill
Richard Jenkins by John J. Gabarro, Andrew Burtis
Wal-Mart Stores, Inc. by Stephen P. Bradley, Pankaj Ghemawat, Sharon Foley
Rudi Gassner and the Executive Committee of BMG International (A) by Linda A. Hill,
Katherine S. Weber
Erik Peterson (A) by John J. Gabarro
American Airlinesí Value Pricing (A) by Alvin J. Silk, Steven C. Michael
Southwest Airlinesñ 1993 (A) by James L. Heskett, Roger Hallowell
Aston-Blair, Inc. by John J. Gabarro
European Bank for Reconstruction and Development: Marketing Strategy for the
Debut Bond Offering by Jeffrey F. Rayport
Colgate-Palmolive Co.: The Precision Toothbrush by John A. Quelch, Nathalie Laidler

Bayerische Motoren Werke AG (BMW) by Robert J. Dolan
Aravind Eye Hospital, Madurai, India: In Service for Sight by V. Kasturi Rangan
CF MotorFreight in 1992 by David B. Yoffie, Sheila Cavanaugh
Dragonfly Corp. by Howard H. Stevenson, Martha Gershun
Kronos (A) and (B) (Condensed) by Michael J. Roberts
Statements of Cash Flows: Three Examples by William J. Bruns Jr., Julie H.

Hertenstein
Sally Jameson: Valuing Stock Options in a Compensation Package by Peter Tufano,

Michael Lewittes
PPG: Developing a Self-Directed Work Force (A) by David A. Garvin, Norman Klein
Toyota Motor Manufacturing, U.S.A., Inc. by Kazuhiro Mishina
Nucor at a Crossroads by Pankaj Ghemawat, Henricus J. Stander
Euro Disney: The First 100 Days by Gary W. Loveman, Leonard A. Schlesinger,
Robert T. Anthony
Beta Management Co. by Michael E. Edleson
Butler Lumber Co. by Thomas R. Piper
Manzana Insurance: Fruitvale Branch (Abridged) by Steven C. Wheelwright
Pioneer Petroleum Corp. by Richard S. Ruback
Barco Projection Systems (A): Worldwide Niche Marketing by Rowland T. Moriarty

Jr., Krista McQuade
Kraft General Foods: The Merger (A) by David J. Collis, Toby Stuart
Note on Organization Structure by Nitin Nohria
Appex Corp. by Nitin Nohria, Julie Gladstone
Three in the Middle: The Experience of Making Change at Micro Switch by Todd D.
Jick, Susan Rosegrant
In the Shadow of the City by Anne Donnellon, James Reed, Nicholas Richardson
Bridgeton Industries: Automotive Component & Fabrication Plant by Robin Cooper,

Patricia J. Bost
Thumbs-Up Video, Inc. by William J. Bruns Jr., Eric J. Petro
Marriott Corp.: The Cost of Capital (Abridged) by Richard S. Ruback
Portman Hotel Co. by Charles C. Heckscher, Philip Holland
Siemens Electric Motor Works (A): Process-Oriented Costing by Robin Cooper,

Karen H. Wruck
Hurricane Island Outward Bound School by Thomas V. Bonoma, Bruce H. Clark
Adolph Coors in the Brewing Industry by Pankaj Ghemawat
Kansas City Zephyrs Baseball Club, Inc. by Kenneth A. Merchant, Krishna G. Palepu,
Joseph P. Mulloy
Note on the Pricing of Mortgage-Backed Securities by Jay O. Light, Jeremy C. Stein
Kentucky Fried Chicken (Japan) Ltd. by Christopher A. Bartlett, U. Srinivasa Rangan
Advanced Medical Technology Corp. by Thomas R. Piper
Donna Dubinsky and Apple Computer, Inc. (A) by Todd D. Jick, Mary Gentile
Kristenís Cookie Co. (A) by Roger E. Bohn
Harnischfeger Corp. by Krishna G. Palepu
R&R by Howard H. Stevenson, Jose-Carlos Jarillo Mossi
Boston Whaler, Inc.: Managing the Dealer Network by Thomas V. Bonoma, Margaret
L. Kane
EMI and the CT Scanner (A) by Christopher A. Bartlett
Shouldice Hospital Ltd. by James L. Heskett
Perspective on Entrepreneurship by Howard H. Stevenson
People Express (A) by Leonard A. Schlesinger, Debra Whitestone

American Home Products Corp. by David W. Mullins Jr.
Steinway & Sons by David A. Garvin
Freemark Abbey Winery by William S. Krasker
Chemalite, Inc. by David A. Wilson
Learning by the Case Method by John S. Hammond
Lincoln Electric Co. by Norman A. Berg, Norman D. Fast
Frank Mason (A) by John J. Gabarro, N.J. Norman
Angus Cartwright, III by Kenneth J. Hatten, William J. Poorvu, Howard H. Stevenson
Elizabeth Best (A) by C. Wickham Skinner, Ardis Burst
Elizabeth Best (B) by C. Wickham Skinner, Ardis Burst
Elizabeth Best (C) by C. Wickham Skinner, Ardis Burst
Elizabeth Best (D) by C. Wickham Skinner, Ardis Burst
Job Corps by Dan H. Fenn Jr., Christine F. Ridout
Note on Marketing Arithmetic and Related Marketing Terms by Stephen H. Star,

James L. Heskett, Theodore Levitt
Zespri by Jose B. Alvarez, Mary Shelman
Restaurant Valuation: OíCharleyís and AFC, Spreadsheet Supplement by Edward J.

Riedl
Netflix, Inc., 2007, Spreadsheet Supplement 2 by Phillip E. Pfeifer, Robert M. Conroy
Urban Water Partners (B), Spreadsheet Supplement by Karthik Ramanna, George

Serafeim
Benecol Spread and Media Planning by Richard Johnson, Robert I Carraway, Ervin R.
Shames, Paul W. Farris
Hikma Pharmaceuticals (B) by John A. Quelch

Dowís Bid for Rohm and Haas by Benjamin C. Esty, David Lane
Computerized Provider Order Entry at Emory Healthcare by Richard G. Hamermesh,

F. Warren McFarlan, Mark Keil, Michael Morgan, Andrew Katz, David LaBorde
The Indego Africa Project by Kathleen L. McGinn, Rachel Gordon
Esquel Group: Building a Sustainable Partnership with Cotton Farmers in Xinjiang

(B) by James K. Sebenius, Cheng Qian

(A) by James K. Sebenius, Cheng Qian
Spans of Control and Accountability by Eugene Soltes
Morgan Asset Management by Boris Groysberg, Paul M. Healy, Sarah L. Abbott
Lessons Learned? Brooksley Born & the OTC Derivatives Market (B) by Clayton
Rose, David Lane
Lessons Learned? Brooksley Born & the OTC Derivatives Market (A) by Clayton
Rose, David Lane
Farmland Investing: A Technical Note by Ray A. Goldberg, Arthur I Segel, Gustavo A.

Herrero, Andrew Terris
Electro, Inc. by David F. Hawkins
HR 3509 by David F. Hawkins
Cresud S.A., Farmer or Real Estate Developer? by Ray A. Goldberg, Arthur I Segel,
Gustavo A. Herrero, Andrew Terris
Enman Oil, Inc. (F) by David F. Hawkins
Mid-Missouri Energy: Ethanol from Corn by Forest Reinhardt, Noel Michele

Holbrook, James Weber, Karla Sartor
Lost Roots: How Project Management Came to Emphasize Control Over Flexibility
and Novelty by Sylvain Lenfle, Christoph H. Loch
Inside Ericsson: A Framework for the Practice of Leading Global IT-Enabled Change
by Einar Iveroth
Technology Transfer across Organizational Boundaries: Absorptive Capacity and
Desorptive Capacity by Ulrich Lichtenthaler, Eckhard Lichtenthaler
Assessing a Companyís Future Financial Health by Thomas R. Piper
Is Your Project Turning into a Black Hole? by Mark Keil, Magnus M hring
Internationalization Strategies of Emerging Markets Firms by Hueiting Tsai,

Andreas B. Eisingerich
Managing Disputes with Nonmarket Stakeholders: Wage a Fight, Withdraw, Wait, or

Work It Out? by Anne T. Lawrence
Playing at Serial Acquisitions by Han T.J. Smit, Thras Moraitis
Reverse Engineering, Learning, and Innovation by Willy Shih
The iPhone at IVK by Richard Nolan, Robert D. Austin
Global Expansion at Sanford C. Bernstein (A) (Abridged) by Linda A. Hill, Dana M.

Teppert
Global Expansion at Sanford C. Bernstein (B) (Abridged) by Linda A. Hill, Dana M.

Teppert
Narragansett Brewing Company by Tom Nicholas, Lindsey Marshall, Charles Miller
Plavix: Drugs in the Age of Personalized Medicine by Richard G. Hamermesh, Mara G.

Aspinall, Rachel Gordon
On Weldonís Watch: Recalls at Johnson & Johnson from 2009 to 2010 by Clayton
Rose, Sandra J. Sucher, Rachel Gordon, Matthew Preble
The Export-Import Bank of the United States by C. Fritz Foley, Matthew Johnson
The Export-Import Bank of the United States, Spreadsheet Supplement by C. Fritz

Foley, Matthew Johnson
The NFLís Digital Media Strategy by Anita Elberse, Kelsey Calhoun, Daven Johnson
CDG: Managing in Chinaís Economic Transformation by Roy Y. J. Chua, Shaohui

Chen, Lisa B. Kwan
Hony, CIFA, and Zoomlion: Creating Value and Strategic Choices in a Dynamic
Market by Josh Lerner, Yiwen Jin
Harvest: Organic Waste Recycling with Energy Recovery (A) by Deishin Lee, Baris
Ata, Mustafa H. Tongarlak
Harvest: Organic Waste Recycling with Energy Recovery (B) by Deishin Lee, Baris
Ata, Mustafa H. Tongarlak
Dubai Duty Free by Rajiv Lal, David Kiron
Shenzhen Capital Group: A Pioneer in Chinaís VC Industry by Paul A. Gompers,

Shaohui Chen, Jessie Lin, Shelley Ling
Polyface: The Farm of Many Faces by Deishin Lee, Stephanie van Sice
Belco Global Foods, Spreadsheet Supplement by C. Fritz Foley, Matthew Johnson
Siemens: Building a Structure to Drive Performance and Responsibility (A) by Jesper

Sorensen, Sara Gaviser Leslie
Siemens: Building a Structure to Drive Performance and Responsibility (B) by Jesper

Belco Global Foods by C. Fritz Foley, Matthew Johnson
Global Expansion at Sanford C. Bernstein by Linda A. Hill, Dana M. Teppert
Robin Bienenstock at Sanford C. Bernstein by Linda A. Hill, Dana M. Teppert
Toni Sacconaghi at Sanford C. Bernstein by Linda A. Hill, Dana M. Teppert
Family Corporate Governance: A Brief Literature Review by Lena G. Goldberg, David

Kiron
Bessemer Trust: Guardians of Capital by Tom Nicholas, David Chen
Polyface: The Farm of Many Faces by Deishin Lee, Stephanie van Sice
Belco Global Foods, Spreadsheet Supplement by C. Fritz Foley, Matthew Johnson


Robin Bienenstock at Sanford C. Bernstein by Linda A. Hill, Dana M. Teppert
Family Corporate Governance: A Brief Literature Review by Lena G. Goldberg, David

Kiron
Bessemer Trust: Guardians of Capital by Tom Nicholas, David Chen
Designing the Soft Side of Customer Service by Sriram Dasu, Richard B. Chase
How to Manage Risk (After Risk Management Has Failed) by Adam Borison, Gregory
Hamm
Can You Measure the ROI of Your Social Media Marketing? by Donna L. Hoffman,
Marek Fodor
The Collaborative Organization: How to Make Employee Networks Really Work by

Rob Cross, Peter H. Gray, Shirley Cunningham, Mark Showers, Robert J. Thomas
When Should You Nickel-and-Dime Your Customers? by Rebecca W. Hamilton, Ajay

Thomas Abraham, Joydeep Srivastava
10 Insights: A First Look at The New Intelligent Enterprise Survey on Winning With
Data & 10 Data Points: Information and Analytics at Work by Michael S. Hopkins,
Steve LaValle, Fred Balboni, Rebecca Shockley, Nina Kruschwitz
YES BANK: Mainstreaming Development into Indian Banking by Michael Chu,

Namrata Arora
Gazelle in 2010 by Andrei Hagiu, James Weber
Taj Hotels, Resorts and Palaces by Rohit Deshpande, Mona Srivastava
U.S. Treasury Auctions (B) by Matthias Hild
Ze-gen: Commercializing Clean Tech by Lynda M. Applegate, Kaitlyn Lyons, Scott

Prozeller
Ze-gen: Commercializing Clean Tech by Lynda M. Applegate, Kaitlyn Lyons, Scott
Prozeller
Leadership in Corporate Reporting Policy at Tata Steel by Karthik Ramanna, Rachna

Tahilyani
AQRís Momentum Funds by Daniel B. Bergstresser, Lauren H. Cohen, Randolph B.

Cohen, Christopher Malloy
Better World Books by Michael I. Norton, Fiona Wilson, Jill Avery, Thomas
Steenburgh
UTV and Disney: A Strategic Alliance (A) by Atanu Adhikari, Rama Deshmukh
Manchester Products: A Brand Transition Challenge, Spreadsheet Supplement by

John A. Quelch, Heather Beckham
Pricing, Profits and Customer Value by Frank V. Cespedes, Benson P. Shapiro, Elliot
B. Ross
A Chronology of Integrated Reporting by Robert G. Eccles, Michael P. Krzus
Santander Consumer Finance by Gunnar Trumbull, Elena Corsi, Andrew Barron
Southwest Airlines One Report (TM) by Robert G. Eccles, Beiting Cheng, Susan
Thyne
Santander Consumer Finance by Gunnar Trumbull, Elena Corsi, Andrew Barron
Matchstick Inc.: Word of Mouth Marketing (B) by Ken Mark, Allison Johnson
Matchstick Inc.: Word of Mouth Marketing (A) by Ken Mark, Allison Johnson
Compass Maritime Services, LLC: Valuing Ships, Spreadsheet Supplement by

Benjamin C. Esty, Albert Sheen
Hong Kong Business Intermediary: a Launching Pad for Entrepreneurs by Saimond

Ip, Gilbert Wong, Jeroen Van Den Berg, Samuel Tsang
Chances Are? by Hanna Halaburda, Aldo Sesia Jr.
Social Games by Victoria Chang
New York Bakery (H): The Skeletons in the Closet by David Loree, Ken Mark
Freddie Mac: Managing in Conservatorship by Robert Steven Kaplan, Nitin Nohria,
Ben Creo
Strategic leadership for the 21st century by Michael A Hitt, Katalin Takacs Haynes,
Roy Serpa
New York Bakery (D): The Engineer by David Loree, Ken Mark
New York Bakery (I): Go Live or Stop by David Loree, Ken Mark
New Heritage Doll Company (Brief Case) by Timothy A. Luehrman, Heide Abelli
Old problems remain, new ones crop up: Political risk in the 21st century by Jo
Jakobsen
Leigh Rawdon by Arar Han, Deborah Gruenfeld, Lisa Sweeney
From clear to complicated: Buying and selling accounting services post Sarbanes-
Oxley by Ronald Jelinek, Kate Jelinek
Worried about strategy implementation? Donít overlook marketingís role by Stanley

F. Slater, Eric M. Olson, G. Tomas M. Hult
Better marketing to developing countries: Why and how by Emmanuel Yujuico,

Betsy Gelb
New York Bakery (A) by David Loree, Ken Mark
The benefits and costs of corporate social responsibility by Laureen A. Maines,

Geoffrey B. Sprinkle
Are bank bailouts un-American? by Gregory F. Udell
CEO succession planning: Finally at the center stage of the boardroom by Yan Zhang,
Nandini Rajagopalan
The Cage-Free Egg Movement by Michael W. Toffel, Stephanie van Sice
New York Bakery (J): The New Boss by David Loree, Ken Mark
New York Bakery (G): The Conference Call by David Loree, Ken Mark
Financial System Security: Harshad Mehta and the Billion-Dollar Scam by Preeti
Goyal, Sanjay Dhamija
Quanta Research Institute: Rainforest or Hothouse? by Willy Shih, Jyun-Cheng Wang,
Howard Yu
Youíve been tagged! (Then again, maybe not): Employers and Facebook by William
P. Smith, Deborah L. Kidder
The branding challenges of Asian manufacturing firms by Andreas Birnik, Anna-

Karin Birnik, Jagdish Sheth
New Heritage Doll Company, Spreadsheet Supplement by Heide Abelli, Timothy A.

Luehrman
OPOWER: Increasing Energy Efficiency through Normative Influence by Amy J.C.

Cuddy, Kyle T. Doherty
Corporate Governance Failure at Satyam by Vanita Yadav
Aspen Skiing Company (A) by Michael W. Toffel, Stephanie van Sice
Compass Maritime Services, LLC: Valuing Ships by Benjamin C. Esty, Albert Sheen
Aspen Skiing Company (B) by Michael W. Toffel, Stephanie van Sice
Grameen Danone Foods Ltd., a Social Business by V. Kasturi Rangan, Katherine Lee
JetBlue Airways: A New Beginning by David W. Hoyt, Charles A. OíReilly, Hayagreeva

Rao, Kerry J. Sulkowicz
Aspen Skiing Company (D) by Michael W. Toffel, Stephanie van Sice
Aspen Skiing Company (C) by Michael W. Toffel, Stephanie van Sice
WildChina: Taking the Road Less Traveled by Mukti Khaire, Daniel J. Isenberg,
Victoria Song, Shirley M. Spence
Aaronís: Household Goods for the U.S. Base of the Pyramid by Michael Chu, Charles
Smithgall
B Lab: Building a New Sector of the Economy by Christopher Marquis, Andrew

Klaber, Bobbi Thomason
Capital for Enterprise UK: Bridging the SME Early-Stage Finance Gap by Josh Lerner,
Eli Talmor, Ananth Vyas Bhimavarapu, Thibaud Simphal
JP Morgan Private Bank: Risk Management during the Financial Crisis 2008-2009 by
Anette Mikes, Clayton Rose, Aldo Sesia Jr.
Red Lobster by David E. Bell, Jason Riis
Harvard Management Company (2010) by Andre F. Perold, Erik Stafford
Windward Investment Management by Luis M. Viceira, Ricardo De Armas
Enman Oil, Inc. (B) by David F. Hawkins
Leasing Decision at Magnet Beauty Products, Inc. by Krishna G. Palepu, George

Serafeim
Enman Oil, Inc. (C) by David F. Hawkins
Enman Oil, Inc. (A) by David F. Hawkins
Enman Oil, Inc. (D) by David F. Hawkins
East of Africa (and West of China): Chinese Business in Africa by Marcus Schuetz,
Carola Ramon-Berjano
Enman Oil, Inc. (E) by David F. Hawkins
Citigroup 2007: Financial Reporting and Regulatory Capital by Edward J. Riedl, Suraj
Srinivasan, Sharon Katz
The Parent Academy: Family Engagement in Miami-Dade County Public Schools by

Karen L. Mapp, Elisha Brookover
HBS Class of 2009: All Talk As They Prepare to Walk? by Rakesh Khurana, Nitin
Nohria, Dalia Rahman
Using Regression Analysis to Estimate Time Equations by F. Asis Martinez-Jerez,

Ariel Andres Blumenkranc
TTTech (A):Seeking Growth and Scale in New and Existing Markets by Robert A.
Burgelman, Lyn Denend, Robert Siegel
Salud Digna: Dignified Health for Everyone by Allen Grossman, Regina Garcia-
Cuellar
TTTech (B): The Path Forward by Robert A. Burgelman, Lyn Denend, Robert Siegel
Thought Leader Interview: Elinor Ostrom by Elinor Ostrom, Karen Christensen
Risk Management 2.0: Reassessing Risk in an Interconnected World by Erwann

Michel-Kerjan, Karen Christensen
Twoís Company, Threeís a Crowd: Demystifying Complexity Science by Neil Johnson
Hidden Business and Open Secrets: How Human Trafficking is Managed and What
You Can Do About It by Anita McGahan, Roy Ahn, Elizabeth Cafferty, Wendy Macias
Konstantopoulos, Tim Williams, Judith Palmer Castor,Elaine Alpert, Nadya
Wolferstan, Thomas Burke
Thriving in Ambiguity: Lessons from Exploratory Organizations by Lauren Pollak,

Katherine Wakid
The Vigilant Organization: Minding and Mining the Periphery by Paul J.H.
Schoemaker, George Day, Scott Snyder
Stretching the Mind: Developing an Adaptive Lens to Deal with Complexity by

Mihnea C. Moldoveanu, Roger Martin
Developing Leaders for a World of Uncertainty by Andrew Day, Kevin Power
Alnylam Pharmaceuticals: Building Value from the IP Estate by Willy Shih, Sen Chai
Option Overload: How to Deal with Choice Complexity by Dilip Soman
Using Regression Analysis to Estimate Time Equations, Spreadsheet Supplement by

F. Asis Martinez-Jerez
Generation Health: A Pioneer in Genetics Benefit Management (B) by Robert F.

Higgins
Developing an App for That: Mobile Application Strategy (Banking) by Hanna

Halaburda, Joshua Gans, Nathaniel Burbank
Highland Capital Partners: Investing in Cleantech by Joseph B. Lassiter, David Kiron
Xerox and Affiliated Computer Services (ACS) by Jesper Sorensen, Victoria Chang
MindTree: A Community of Communities by David A. Garvin, Rachna Tahilyani
Retiree Pension and Health Benefits by David F. Hawkins

Urban Water Partners (A) (CW), Spreadsheet Supplement by Karthik Ramanna,
George Serafeim
Belmont Industries, Inc. (D) by Joseph L. Bower
Vitalia Franchise by Regina E. Herzlinger, Beatriz Munoz-Seca
Cosmeticos de Espana, S.A. (A) by David F. Hawkins
Cosmeticos de Espana, S.A. (C) by David F. Hawkins
Cosmeticos de Espana, S.A. (D) by David F. Hawkins
Cosmeticos de Espana, S.A. (B) by David F. Hawkins
Malcolm Life Enhances Its Variable Annuities by Robert C. Pozen, David J. Pearlman
Flash Memory, Inc. (Brief Case) by William E. Fruhan Jr., Craig Stephenson
Flash Memory, Inc., Spreadsheet Supplement by William E. Fruhan Jr., Craig

Stephenson
To Catch a Vandal: A Power & Influence Exercise by Amy J.C. Cuddy, Ruwan
Gunatilake, Meredith Hodges
Paradise Travel Advisory Service by Paul W. Marshall, Charles Miller, Collins Ward
Yola: Managing Multiple Challenges by Helena Barnard, Bryan Muir
Paul Bremer at the Coalition Provisional Authority in Iraq by Robert Steven Kaplan,
Nicholas Taranto
Marriott Corporation: The Cost of Capital, Spreadsheet Supplement by Richard S.

Ruback
Petrolera Zuata, Petrozuata C.A., Spreadsheet Supplement by Benjamin C. Esty,

Mathew Mateo Millett
Bankruptcy and Restructuring at Marvel Entertainment Group, Spreadsheet

Supplement by Benjamin C. Esty, Jason S. Auerbach
Tire City, Inc., Spreadsheet Supplement by W. Carl Kester
Netscapeís Initial Public Offering, Spreadsheet Supplement by W. Carl Kester,

Kendall Backstrand
Sippican Corporation (A), Spreadsheet Supplement by Robert S. Kaplan
The Acquisition of Consolidated Rail Corporation (B), Spreadsheet Supplement by

Benjamin C. Esty, Mathew Mateo Millett
The Acquisition of Consolidated Rail Corporation (A), Spreadsheet Supplement by

Benjamin C. Esty, Mathew Mateo Millett
The Fojtasek Companies and Heritage Partners: March 1995, Spreadsheet

Supplement by Samuel L. Hayes, Josh Lerner
USX Corporation, Spreadsheet Supplement by Stuart C. Gilson, Jeremy Cott
Clarkson Lumber Company, Spreadsheet Supplement by Thomas R. Piper
Compagnie du Froid, S.A., Spreadsheet Supplement by Robert L. Simons, Antonio

Davila
Sippican Corporation (B), Spreadsheet Supplement by Robert S. Kaplan
Play On! Building the Entrepreneurial Opportunity by J. Robert Mitchell, Ken Mark
Play On! Weighing the Option to Restart by J. Robert Mitchell, Ken Mark
RJR Nabisco, Spreadsheet Supplement by Richard S. Ruback
John M. Case Company, Spreadsheet Supplement by Samuel L. Hayes
Marriott Corporation: The Cost of Capital (Abridged), Spreadsheet Supplement by

Richard S. Ruback
MW Petroleum Corporation (A), Spreadsheet Supplement by Timothy A. Luehrman,

Peter Tufano, Barbara D. Wall
Dividend Policy at FPL Group, Inc. (A), Spreadsheet Supplement by Benjamin C. Esty,
Craig F. Schreiber
Apex Investment Partners (A): April 1995, Spreadsheet Supplement by Josh Lerner
Interco, Spreadsheet Supplement by Scott P. Mason, Susan L. Roth
Gulf Oil Corp.ñ Takeover, Spreadsheet Supplement by Kevin F. Rock
Play Time Toy Company, Spreadsheet Supplement by Thomas R. Piper

Avon Products, Inc., Spreadsheet Supplement by Jonathan Tiemann
Philip Morris Companies and Kraft, Inc., Spreadsheet Supplement by Richard S.

Ruback
Sealed Air Corporationís Leveraged Recapitalization (A), Spreadsheet Supplement

by Karen H. Wruck, Brian Barry
Tiffany & Co.ñ 1993, Spreadsheet Supplement by W. Carl Kester, Kendall Backstrand
Toy World, Inc., Spreadsheet Supplement by W. Carl Kester
Pinkerton (A), Spreadsheet Supplement by Scott P. Mason, Adam S. Berger
MSDIñ Alcala de Henares, Spain, Spreadsheet Supplement by Timothy A. Luehrman,

James J. Student
American Barrick Resources Corporation: Managing Gold Price Risk, Spreadsheet

Supplement by Peter Tufano, Jon D. Serbin
The Walt Disney Companyís Yen Financing, Spreadsheet Supplement by W. Carl

Kester, William B. Allen
Liability Management at General Motors, Spreadsheet Supplement by Peter Tufano
Congoleum Corporation (Abridged), Spreadsheet Supplement by William E. Fruhan

Jr.
Eskimo Pie Corporation, Spreadsheet Supplement by Richard S. Ruback, Dean Mihas
Arundel Partners: The Sequel Project, Spreadsheet Supplement by Timothy A.

Luehrman, William A. Teichner
Intel Corporation, 1992, Spreadsheet Supplement by Kenneth A. Froot
Pioneer Petroleum, Spreadsheet Supplement by Richard S. Ruback
Batson International, S.A. (B) by David F. Hawkins
Batson International, S.A. (C) by David F. Hawkins
Batson International, S.A. (A) by David F. Hawkins
H&R REIT ñ Financing ìThe Bowî by Chris Sturby

Massey-Ferguson, 1980, Spreadsheet Supplement by Carliss Y. Baldwin, Scott P.

Mason, Jennifer H. Hughes
American Home Products Corporation, Spreadsheet Supplement by David W.

Mullins Jr.
E. I. du Pont de Nemours and Co.: Titanium Dioxide, Spreadsheet Supplement by W.

Carl Kester, Robert R. Glauber, David W. Mullins Jr., Stacy S. Dick
Hospital Corporation of America (A), Spreadsheet Supplement by W. Carl Kester
MCI Communications Corp., 1983, Spreadsheet Supplement by Bruce C. Greenwald,

Wilda L. White
The B.F. Goodrich-Rabobank Interest Rate Swap, Spreadsheet Supplement by Jay O.

Light
Driving Sustainability at Bloomberg L.P. by Christopher Marquis, Daniel Beunza,

Fabrizio Ferraro, Bobbi Thomason
TriDev Realty Partners by Peter C. Bell, Sachin Gupta
Urban Water Partners (A) by Karthik Ramanna, George Serafeim, Aldo Sesia Jr.
Urban Water Partners (B) by Karthik Ramanna, George Serafeim, Aldo Sesia Jr.
Investment Policy at the Hewlett Foundation (2005), Spreadsheet Supplement by

Luis M. Viceira
Southport Minerals, Inc., Spreadsheet Supplement by William E. Fruhan Jr.
Cooper Industries, Inc.,Spreadsheet Supplement by Thomas R. Piper
Kennecott Copper Corporation, Spreadsheet Supplement by William E. Fruhan Jr.
American Chemical Corporation, Spreadsheet Supplement by William E. Fruhan Jr.,

John P. Goldsberry
Offshoring at Global Information Systems, Inc., Spreadsheet Supplement by William

E. Fruhan Jr.
Hampton Machine Tool Company, Spreadsheet Supplement by David W. Mullins Jr.

Berkshire Partners: Bidding for Carterís, Spreadsheet Supplement by Malcolm P.
Baker, James Quinn
Cartwright Lumber Company, Spreadsheet Supplement by Thomas R. Piper
Harris Seafoods, Inc., Spreadsheet Supplement by William E. Fruhan Jr., William A.

Sahlman
Seagate Technology Buyout, Spreadsheet Supplement by Gregor Andrade, Todd

Pulvino, Stuart C. Gilson
Honest Tea, Spreadsheet Supplement by Paul A. Gompers
Ford Motor Companyís Value Enhancement Plan (A), Spreadsheet Supplement by

Andre F. Perold
Diageo plc, Speadsheet Supplement by George Chacko, Peter Tufano, Joshua Musher
Dimensional Fund Advisors, 2002, Spreadsheet Supplement by Randolph B. Cohen
Harvard Management Company (2001), Spreadsheet Supplement by Jay O. Light
NetFlix.com, Inc., Spreadsheet Supplement by E. Scott Mayfield
Dellís Working Capital, Spreadsheet Supplement by Richard S. Ruback, Aldo Sesia Jr.
Whirlpool Europe, Spreadsheet Supplement by Richard S. Ruback, Sudhakar

Balachandran, Aldo Sesia Jr.
Airbus A3XX: Developing the Worldís Largest Commercial Jet (A), Spreadsheet
Supplement by Benjamin C. Esty, Michael Kane
Debt Policy at UST Inc., Spreadsheet Supplement by Mark Mitchell
Iridium LLC, Spreadsheet Supplement by Benjamin C. Esty, William Olsen, Fuaad A.

Qureshi
Long-Term Capital Management, L.P. (C), Spreadsheet Supplement by Andre F.

Perold
Long-Term Capital Management, L.P. (A), Spreadsheet Supplement by Andre F.

Perold
Financing the Mozal Project, Spreadsheet Supplement by Benjamin C. Esty, Fuaad A.

Qureshi
Cafes Monte Bianco: Building a Profit Plan, Spreadsheet Supplement by Robert L.

Simons, Antonio Davila
Depreciation at Delta Air Lines and Singapore Airlines (A), Spreadsheet Supplement
by William J. Bruns Jr., Jeremy Cott
Tesco PLC: Fresh & Easy in the United States by John A. Quelch
Patagonia by Forest Reinhardt, Ramon Casadesus ñ Masanell, Hyun Jin Kim
Integrating Around the Job to be Done, Module Note by Clayton M. Christensen |
Canada Basketball by Matthew Thomson, Tarak Saha
Kanthal (A), Spreadsheet Supplement by Robert S. Kaplan
Destin Brass Products Co., Spreadsheet Supplement by William J. Bruns Jr.
Mile High Cycles, Spreadsheet Supplement by William J. Bruns Jr., David J. Ellison
Circuit City Stores, Inc. (A), Spreadsheet Supplement by William J. Bruns Jr., Susan S.
Harmeling
Statements of Cash Flows: Three Examples, Spreadsheet Supplement by William J.

Bruns Jr., Julie H. Hertenstein
Polysar Ltd., Spreadsheet Supplement by Robert L. Simons
Mueller-Lehmkuhl GmbH, Spreadsheet Supplement by Robin Cooper, Dagmar

Bottenbruch
Harnischfeger Corporation, Spreadsheet Supplement by Krishna G. Palepu
The Super Project, Spreadsheet Supplement by Richard F. Vancil, Harold E. Wyman
Co-Operative Bank, Speadsheet Supplement by Robert S. Kaplan, Srikant M. Datar
Prestige Telephone Company, Spreadsheet Supplement by William J. Bruns Jr.
John Deere Component Works (A), Spreadsheet Supplement by Robert S. Kaplan,

Artemis March
Kansas City Zephyrs Baseball Club, Inc., Spreadsheet Supplement by Kenneth A.

Merchant, Krishna G. Palepu, Joseph P. Mulloy
Hanson Ski Products, Spreadsheet Supplement by William J. Bruns Jr., Julie H.

Hertenstein
Waltam Motors Division, Spreadsheet Supplement by William J. Bruns Jr. |
Financial Reporting Problems at Molex, Inc. (A), Spreadsheet Supplement by Paul M.

Healy
The Boston Beer Company, Inc., Spreadsheet Supplement by Amy P. Hutton,

Christopher Charron
Letís Take This Private: Linens ën Things Versus Bed Bath & Beyond by Frank C.
Schultz, Tina Doede, Elizabeth Nicknam-Retana
Note on Logistic Regression ñ Statistical Significance of Beta Coefficients by Fredrik

Odegaard, Andrew Brennan
Seligram, Inc.: Electronic Testing Operations, Spreadsheet Supplement by Robin

Cooper, Peter B.B. Turney, Christopher D. Ittner
Superior Manufacturing Company, Spreadsheet Supplement by James W Culliton,

David F. Hawkins, Jacob Cohen
PepsiCoís Bid for Quaker Oats (A), Spreadsheet Supplement by Carliss Y. Baldwin,
Leonid Soudakov
Salem Telephone Company, Spreadsheet Supplement by William J. Bruns Jr., Julie H.

Hertenstein
Yale University Investments Office: August 2006, Spreadsheet Supplement by Josh

Lerner
Midwest Office Products, Spreadsheet Supplement by Robert S. Kaplan
Supply Chain Close-Up: The Video Vault, Spreadsheet Supplement by V.G.

Narayanan, Lisa Brem
Anagene, Inc., Spreadsheet Supplement by Robert S. Kaplan, Christina Darwall
Wilkerson Company, Spreadsheet Supplement by Robert S. Kaplan
Accounting for the Intel Pentium Chip Flaw, Spreadsheet Supplement by Gregory S.
Miller, V.G. Narayanan, Lisa Brem
Vyaderm Pharmaceuticals, Spreadsheet Supplement by Robert L. Simons, Indra A.
Reinbergs
Sears, Roebuck and Co. vs. Wal-Mart Stores, Inc., Spreadsheet Supplement by
Gregory S. Miller, Christopher F. Noe
Bausch & Lomb, Inc. (A), Spreadsheet Supplement by Gregory S. Miller, Christopher
F. Noe
Marten Arts Gallery Inc. by Elizabeth M.A. Grasby, Andrew Hines
Revere Street, Spreadsheet Supplement by Arthur I Segel, William J. Poorvu
Microsoftís Financial Reporting Strategy, Spreadsheet Supplement by Dawn

Matsumoto, Robert Bowen
Owens & Minor, Inc. (A), Spreadsheet Supplement by V.G. Narayanan, Lisa Brem
Avi Kremer by Joshua D. Margolis, Mark Wetzel
Vegpro Group: Growing in Harmony by David E. Bell, Brian Milder, Mary L. Shelman
Store24 (A): Managing Employee Retention by Frances X. Frei, Dennis Campbell
Store24 (B): Service Quality and Employee Skills by Frances X. Frei, Dennis
Campbell
Silicon Valley Bank by G. Felda Hardymon, Ann Leamon
Compensation in Professional Service Firms by Ashish Nanda, Lauren Prusiner
For the Love of Good Food: The pLateTrace Project (A) by Nicole R.D. Haggerty,
Andrea Jang, Rebecca Liu
Chabros International Group: A World of Wood by Paul W. Beamish, Bassam Farah
Food Security and The Church of Jesus Christ of Latter-day Saints by Ray A.
Goldberg, Eliot Sherman
Post-Merger Integration at Northrop Grumman Information Technology by David

Freccia, L.J. Bourgeois
Sabena Belgian World Airlines Strike by Mary M. Crossan, Barbara Pierce

For the Love of Good Food: The pLateTrace Project (B) by Nicole R.D. Haggerty,
Emotiv Systems Inc.: Itís the Thoughts that Count by Elie Ofek, Jason Riis, Paul
Hamilton
Lamont Golf Club: What Next? by Donald Barclay
BigEast Bank (A): Credit Card Approval by Frances X. Frei, Dennis Campbell
Consumer Behavior Exercise (F) by John Deighton, Susan Fournier
John Whitehead: A Life in Leadership by William W. George, Andrew N. McLean
Diagnosing and Overcoming Barriers to Agreement by Michael D. Watkins
Sales Management, Business Fundamentals Series (2nd Edition) by David J. Arnold,

Julian Birkinshaw, Frank V. Cespedes, John Deighton,Stephen X. Doyle, Robert S.
Kaplan, Laetitia Pouliquen, V. Kasturi Rangan, Benson P. Shapiro, Adrian J.
Slywotzky, Omar Toulan, John J. Sviokla
Kristenís Cookie Co. (A) (Abridged) by Roger E. Bohn, Janice H. Hammond
Bidding on Marthaís Vineyard (A) by James K. Sebenius
Linden Lab: Opening Second Life by Thomas R. Eisenmann, Alison Berkley

Wagonfeld
Dilemma of an Accountant by John B. Matthews Jr., Laura L. Nash
Gotham Giants by William S. Krasker
YouTube: Time to Charge Users? by Anita Elberse, Sunil Gupta
Connecticut Spring and Stamping Corp. (C) by H. Kent Bowen, Massimo Russo,
Steven J. Spear
Advanced Energy: Programs for Energy Conservation by V. Kasturi Rangan, Brooke

Barton
Procter & Gamble Co. (A) by John A. Quelch, Alice M. Court
Gap, Inc.: Building a Brand by Walter J. Salmon, David Wylie
Canary Wharf by William J. Poorvu, Arthur I Segel, Camille Douglas

Note on Low-Tech Marketing Math by Robert J. Dolan
Trinity Crystal by John A. Davis
Harvard Business School and the Making of a New Profession by Rakesh Khurana,
Tarun Khanna, Daniel Penrice
Balance of Payments: Interpretation and Exercise by Petra Christmann
Battery Ventures by Josh Lerner, G. Felda Hardymon, Ann Leamon
Rogue Trader at Daiwa Bank (B): The Board Meeting on September 25th 1995 in
Japan by Mitsuru Misawa
Indonesia: Attracting Foreign Investment by Michael E. Porter, Christian H.M. Ketels
M&A Legal Context: Basic Framework for Corporate Governance by Carliss Y.

Baldwin, Constance E. Bagley, James Quinn
Bidding on Marthaís Vineyard (B) by James K. Sebenius
Battle for Value: Federal Express Corp. vs. United Parcel Service of America, Inc.
(Abridged) (v. 2.5) by Robert F. Bruner, Derick Bulkley
Assessing Managerial Talent at AT&T (B) by Michael Beer, Ellen Stein
East Georgia Construction Company (B) by Robert I Carraway, Robert Jenkins
Faculty and Students: Making the Grade by James G. Clawson, Gerry Yemen, Charl de
Plessis
Long Wang Sha Tan Ku Company by Peter C. Bell, Anna Galica, Vincent Fung, Lothair
Ling, Pik-Kei Chan
NTT DoCoMo ñ Joint Venture with Tata in Indian Mobile Telecom by Shih-Fen Chen,
Ramasastry Chandrasekhar
Palm Computing: The Pilot Organizer by Thomas J. Kosnik, Rajesh Atluru, Kevin
Wasserstein
Parker Brothers (A) by John F. Cady
Marks and Spencer Ltd. by Joseph L. Bower, Christine Harris

New Sector Alliance (B) by Regina E. Herzlinger, Louisa R. Gay
Utilis: Designing, Producing, and Selling Rapid Deployment Shelters for a Troubled
World by Herman B Leonard, Daniela Beyersdorfer, Simon Harrow
Challenge of Change: Note by Todd D. Jick
Electronic Medical Records System Implementation at Stanford Hospital and Clinics

by Haim Mendelson, Stefanos Zenios, Lyn Denend
GuestFirst Hotel (A): Customer Loyalty by Frances X. Frei, Dennis Campbell
Salomon and the Treasury Securities Auction: 1992 Update by Dwight B. Crane,
Patrick Moreton
Ssangyong Corp. by Paul W. Beamish, Yongwook Jun, David J. Sharp, Chang-Bum

Choi
QI-TECH: A Chinese Technology Company for Sale by Walter Kuemmerle, Chad Ellis
Reebok International Ltd. by John A. Quelch, Tammy Bunn Hiller
New Product Development, Business Fundamentals Series (2nd Edition) by Conrad

Berenson, Marco Iansiti, Thomas J. Kosnik, V. Kasturi Rangan, Stefan Thomke, Gary
S. Lynn, Iris Mohr-Jackson, Behnam Tabrizi, Rick Walleigh, Steven C. Wheelwright,
Alan MacCormack
Preparing for Chinaís Entry to the WTO: Chinaís Airline Industry by Zhigang Tao,
Sang Xu, Pauline Ng
Hong Kong Dragon Airlines Limited (A): Determining the Cost of Capital by Su Han
Chan, Ko Wang, Andrew Lee
Gift and Estate Taxes by Henry B. Reiling
VacationSpot.com & Rent-A-Holiday: Negotiating a Trans-Atlantic Merger of Start-

Ups by Walter Kuemmerle, William J. Coughlin
Senior Citizen Home Safety Association: Going Beyond Elderly Services? by Gilbert
Wong, Joseph Wong, Scarlet Chan, Shirley Chan
European Integration: Meeting the Competitiveness Challenge by Michael E. Porter,

Christian H.M. Ketels
ABRY Fund V by Nabil N. El-Hage, Richard S. Ruback, Leslie S. Pierson

Akshaya Patra: Feeding Indiaís Schoolchildren by David M. Upton, Christine Ellis,

Sarah Lucas, Amy Yamner
Sales Force Training at Arrow Electronics (A) by Jason R. Barro, Aaron M.G.
Zimmerman, Brian J. Hall
What the Media Is Really Telling You About Your Brand by Grahame R. Dowling,
Warren Weeks
Assessing Managerial Talent at AT&T (C) by Michael Beer, Ellen Stein
British Sky Broadcasting Group plc by Matthias Hild
Smartix: Swinging for the Fences by Noam Wasserman
Johnson & Johnson (A) by Francis J. Aguilar, Arvind Bhambri
Peter Greenís First Day by John B. Matthews Jr., Laura L. Nash
SafeCard Services, Inc. by Norman J. Bartczak
Lessons learned from renewable electricity marketing attempts: A case study by

Sharyn Rundle-Thiele, Angela Paladino, Sergio Antonio G. Apostol Jr.
Nettwerk: Digital Marketing in the Music Industry by John Deighton, Leora Kornfeld
Smart Supply Chain for a Smart Product: Micro Compact Car Smart GmbH by Hau
Lee, Ozlem Yuksel
CAMBIA, Supplement to Epodia by Lee Fleming, James Quinn
Wriston Manufacturing Corp. by Janice H. Hammond
Managementís Role in Information Security in a Cyber Economy by Amitava Dutta,

Kevin McCrohan
Fuzzy Math by Gerard Seijts, Ivy Kyei-Poku
Advanced Leadership Note: An Institutional Perspective and Framework for

Managing and Leading by Rosabeth Moss Kanter, Rakesh Khurana
B&K Distributors: Calculating Return on Investment for a Web-Based Customer

Portal by Mark Jeffery, James Anfield, Tim Riitters
Marketing the ì$100 Laptopî (C) by John A. Quelch, David Chen
Western Chemical Corp.: Divisional Performance Measurement (C) by William J.

Bruns Jr.
Manila Water Company by V. Kasturi Rangan
Bennett, Strang & Farris by David H. Maister
Procter & Gamble Co. (B) by John A. Quelch, Alice M. Court
RIN Detergent: To Position or Reposition by Wasim Azhar
The Elcer Products Transaction: Confidential Information for TNDA Corporation by

James K. Sebenius
Improving Work Conditions in a Global Supply Chain by Richard M. Locke, Monica

Romis
Deloitte & Touche Consulting Group by David M. Upton, Christine Steinman
Information Flows in Manufacturing Under SAP R/3 by Seungjin Whang, Wendell

Gilland, Hau Lee
Purinex, Inc. by Robert F. Bruner, Sean Carr
Xbox Launch in Korea by Michaela Draganska, Frederic Descamps, Christopher

Pennya
Bundy Asia Pacific: China Strategy by Paul W. Beamish, Jack Li, Nancy Wang, Steven
Zuo
Jinwoong: Financing an Entrepreneurial Firm in the Wake of the Korean Financial

Crisis by Walter Kuemmerle, James Lee, Bokeun Jin
Internationalization of Services, Module Note by Gary W. Loveman
New Ways of Setting Rewards: The Beyond Budgeting Model by Jeremy Hope, Robin
Fraser
TelePizza by Walter Kuemmerle, Chad Ellis, Juan Roure
Suzuki Samurai by John A. Quelch, Tammy Bunn Hiller
Analyzing Consumer Perceptions by Robert J. Dolan

GEís Early Dispute Resolution Initiative (B) by Michael A. Wheeler, Gillian Morris
Endesa Chile: Raising the Ralco Dam (B) by Paula J. Lashober, Dina Pradel, Kathleen
L. McGinn
Chemical Bank: Implementing the Balanced Scorecard by Robert S. Kaplan, Norman

Klein
PetroChina: International Corporate Governance with Chinese Characteristics by

John Child, Sang Xu, Mary Ho
Woodmere Properties, Inc. by William J. Poorvu, John H. Vogel Jr.
Netherlands: Is the Polder Model Sinking? by Huw Pill, Marie-Laure Goepfer, Ingrid
Vogel, Mathijs Robbens
IBM Retail Business Assessment at Dillardís, Inc.: Managing Staffing Levels to

Improve Conversion, Spreadsheet Supplement by Zeynep Ton
Olympic Financial Ltd. by Krishna G. Palepu, Sarayu Srinivasan
Hong Kong Dragon Airlines Limited (B): Lease vs. Buy Decision by Su Han Chan, Ko
Wang, Andrew Lee
Hi-Tech Corp. by Fred K. Foulkes, William E. Fruhan
SCORE! Educational Centers, Supplement by M. Diane Burton, Naomi Atkins
Market Selection and Direction: Role of Product Portfolio Planning by George S. Yip
Cyberian Outpost (A) by Mark Parry
Steady Earner, Inc. by Henry B. Reiling, Mark R. Pollard
Mistry Architects (C) by Amy C. Edmondson, Robert G. Eccles, Mona Sinha
Raymond James Financial by David B. Godes
Institutions, Institutional Change, and Economic Performance by Victor Abiad
Cantuga Farmworkers Clinic (A) by James E. Austin, Catherine Overholt
H&R Sewing Machine Company by Stephen Hummel, Kenneth Harling

Executive Shirt Co., Inc. by Janice H. Hammond, Sylvie Ryckebusch
Waterloo Regional Police Services: The CIMS Project (B) by Jane Movold, Deborah
Compeau
Searching for Acquisitions: Some Guiding Principles by Robert F. Bruner
Conseco College (C) by Elizabeth M.A. Grasby, Stephen Rene Frey
Jimmy Fu and Moog, Inc.: Understanding Shareholderís Equity (Brief Case) by Craig J
Chapman
Novo Nordisk A/S: Designing for Diabetics, Epilogue by Karen J. Freeze
WiTricity: Electricity cuts the cord by William A. Sahlman, Evan Richardson
Martin Smith: May 2002 by G. Felda Hardymon, Josh Lerner, Ann Leamon
Renault Trucks: Remanufacturing as a Strategic Activity by Benoit Leleux, Henri

Bourgeois
Overview of the Japanese Apparel Market by Rajiv Lal, Arar Han
Entrepreneurs at Twitter: Building a Brand, a Social Tool or a Tech Powerhouse? by

Ken Mark
Recruitment of a Star by Boris Groysberg, Steve Balog, Jennifer Haimson
Local Initiatives Support Corp. by James E. Austin, Kim Slack
Central Bank: The ChexSystems(SM) QualiFile(R) Decision by Dennis Campbell, F.

Asis Martinez-Jerez, Peter Tufano, Emily McClintock Ekins
Crown Cork & Seal Co., Inc. by Richard G. Hamermesh, Karen Gordon, John P. Reed
Rein Chemical Co.: Specialty Division by Francis J. Aguilar
Chrysler Takeover Attempt by Richard S. Ruback, William Dewitt
Nestle S.A. by Ray A. Goldberg, Harold F. Hogan Jr.
Wyoff and China ñ LuQuan: Negotiating a Joint Venture (A) by James K. Sebenius,
Cheng (Jason) Qian
New York Against AIDS (A): The Saatchi & Saatchi Compton Advertising Campaign
by V. Kasturi Rangan, Sohel Karim
Body Shop International PLC 2001: An Introduction to Financial Modeling (v. 1.2) by
Robert F. Bruner, Robert M. Conroy, Susan Shank, John Vaccaro
Are You a ìVigilant Leaderî? by George S. Day, Paul J.H. Schoemaker
Rocky Mountain Advanced Genome (v. 1.3) by Robert F. Bruner
Mid-Atlantic Professional Development Center: Lengthening the Half-Life of

Learning by Mark E. Haskins
Wright Line, Inc. (A) by E. Raymond Corey, Constance M. Kinnear
Innovation as a Learning Process: Embedding Design Thinking by Sara L. Beckman,

Michael Barry
Space Shuttle by John G. Wilson, Chris K. Anderson
Taran Swan at Nickelodeon Latin America, Video by Linda A. Hill
Johnson & Johnson (B): Hospital Services by Francis J. Aguilar, Arvind Bhambri
Note on Energy by Sean Harrington, Dennis Rohan
Financial Performance Measurement for the 21st Century by Lowell L. Bryan,

Claudia Joyce
Life Stories of Recent MBAs: Leadership Purpose by Nitin Nohria, Matthew D.

Breitfelder, Daisy Wademan Dowling
Starlite: Confidential Instructions for M. Slee, VP of HR Digital and Applied Imaging

Division by Kathleen L. McGinn, Julia S. Morgan
MacDonald, Dettwiler & Associates Ltd. (B) by Murray J. Bryant, Ryan Kalt
Disposable Diaper Industry in 1994 by Stephen P. Bradley, Takia Mahmood
Balanced Scorecard, Competitive Strategy, and Performance by Eric M. Olson,

Stanley F. Slater
Labor Movement Between the Wars by Thomas K. McCraw
Womenís National Basketball Association (WNBA) by Stephen A. Greyser

Dispelling misconceptions and providing guidelines for leader reward and

punishment behavior by Nathan P. Podsakoff, Philip M. Podsakoff, Valentina
Kuskova
Strategies to detect and reduce counterfeiting activity by Barry Berman
CEMEX: Transforming a Basic Industry Company by Hau Lee, David W. Hoyt
Citibank Indonesia 1: Background Information, Video by Kenneth A. Merchant
Tech Data Corp. by Bradley R. Staats, David M. Upton
Merck & Co., Inc. (A) by Kevin J. Murphy
Dell Computer Corp. by Das Narayandas, V. Kasturi Rangan
Roller Coaster Ride: The Resignation of a Star by Boris Groysberg, Steve Balog,
Jennifer Haimson
Wetherill Associates, Inc. by Lynn Sharp Paine, Jane Palley Katz
Mexico (C): Reform and Crisisñ 1987-95 by Huw Pill
The Greening of DUMBO by Robert G. Eccles, Amy C. Edmondson, Abhijit Prabhu
How to Perform Sensitivity Analysis with a Data Table by Mark Jeffery, Chris
Rzymski
British Airways: Using Information Systems to Better Serve the Customer by W. Earl
Sasser Jr., Norman Klein
Tennessee Controls: The Strategic Ranking Problem by Robert L. Simons, Dale

Geiger
Microsoft: Launching the Smart Watch by John T. Gourville, Christina Darwall
Halloran Metals by Roy D. Shapiro
Glass Egg Digital Media by David B. Godes
Asahi Net: Bringing Innovation to Education by Hirotaka Takeuchi
Proven Practices for Effectively Offshoring IT Work by Joseph W. Rottman, Mary C.

Lacity
Russki Adventures by Paul W. Beamish, Ian Sullivan
Birch Paper Co. by Neil E. Harlan, William Rotch
City of Charlotte (B) by Robert S. Kaplan
Right Clients, Right Way: Successes and Challenges of Brand Consultant Tommy Li
by Kevin Au, Bernard Suen, Na Shen, Justine Tang
Tonka Corporation by Robert F. Bruner, Casey S. Opitz
Uptown Cigarette (A1) by Robbin Derry, Sachin Waikar
Austin, Texas: Building a High-tech Economy by Bruce R. Scott, Srinivas Ramdas

Sunder
General Electricñ Thermocouple Manufacturing (A) by David A. Garvin, Suzanne

Detreville
Appendix To Hugh Mccoll And Nationsbank: Building A National Footprint Through

M&A by Robert F. Bruner
Bell Canada: The VoIP Challenge by Rod E. White, Michael E. Raynor, Daniel Day
Confronting the Third Industrial Revolution by David A. Moss
Speedway that Wonít Slow Down by Laura L. Nash, Reed Martin
Furniture Bank by P. Fraser Johnson, John S. Haywood-Farmer, Jean Salamat
Avari Ramada Hotel: Pricing Hotel Rooms by Wasim Azhar
Vallourecís Venture into Metal Injection Molding by Clayton M. Christensen
Tokyo Electron Ltd by Willy Shih, Andrew King
Compaq Computer: Intel Inside? by David E. Bell, Ann Leamon
Regression Analysis by David E. Bell

Cisco Systems: Developing a Human Capital Strategy by Jennifer Chatman, Victoria
Chang, Charles A. OíReilly
Airbus vs. Boeing (A) by Ramon Casadesus ñ Masanell, Jordan Mitchell, Erich
Alexander Voigt
Integration of Mass Production and Mass Distribution by Alfred D. Chandler Jr.
Parker Brothers (B) by John F. Cady
Great Dakota Bank: Online Banking by Frances X. Frei, Youngme Moon, Hanna
Rodriguez-Farrar

Sealed Air Taiwan (A) (Abridged) by Lynn Sharp Paine
Launching the European Food Safety Authority by Ray A. Goldberg, Hal Hogan
The Elcer Products Transaction: Confidential Information for RubyFibre Enterprises

by James K. Sebenius
Cleveland-Cliffs, Inc. by Jay O. Light, James E. Sailer
Planet Starbucks (A) by Michael Moffett, Kannan Ramaswamy
Tata Consultancy Services: High Technology in a Low-Income Country by Robert E.

Kennedy
Building Sustainable High-Growth Startup Companies: Management Systems as an

Accelerator by Antonio Davila, George Foster, Ning Jia
Continuing Power of Mass Advertising by Paul F. Nunes, Jeffrey Merrihue
Mexico: The Unfinished Agenda by Richard H.K. Vietor, Rebecca Evans
Amazon.comñ 2002 by Stig Leschly, Michael J. Roberts, William A. Sahlman, Todd

Thedinga
Intel Corp. in 1999 by Robert A. Burgelman, Dennis L. Carter, Raymond S. Bamford
Note on the Reinsurance Industry by Robert C. Pozen, Henoch Senbetta
Vision Thing by Todd D. Jick

Chiquita Brands International (B) by Briana Huntsberger, Debora L. Spar
Polaroid-Kodak (B3) by Michael E. Porter
HMS Thetis and Apollo XIII by David M. Upton, Sari Carp
Rethinking ìPreparationî in Negotiation by Michael D. Watkins, Sydney Rosen

Chinese Fireworks Industry by Paul W. Beamish, Ruihua Jiang
BW/IP International, Inc. by Timothy A. Luehrman, Andrew D. Regan
R.J. Reynolds International Financing by W. Carl Kester, William B. Allen
General Electricís Proposed Acquisition of Honeywell by Robert F. Bruner, Solomon

Eskinazi, Sean Carr
Gardenburger Advertising Strategy (A) by Sonya Grier, Victoria Chang
How Do You Win the Capital Allocation Game? by John A. Boquist, Todd T. Milbourn,
Anjan V. Thankor
Kenexa by Joerg Dietz, Chetan Joshi
Developing an App for That by Hanna Halaburda, Joshua Gans, Nathaniel Burbank
Gift Exchange in the Social Networks of Silicon Valley by Michel Ferrary
A Note on Management Communication: Module Two by Elizabeth A. Powell, James

R. Rubin
Celtel International B.V. by G. Felda Hardymon, Ann Leamon
PepsiCoís Bid for Quaker Oats (A) by Carliss Y. Baldwin, Leonid Soudakov
Incentives Game by Jason R. Barro, Brian J. Hall, Jonathan P. Lim
Doyleís Dealmaking Dilemma: Negotiating the Job Search by James K. Sebenius
Louis Vuitton in India by Shih-Fen Chen, Ramasastry Chandrasekhar

Empire Glass Co. (A) by David F. Hawkins
First National City Bank Operating Group (A) by Jay W. Lorsch, Cyrus F. Gibson, John
A. Seeger
Quality Imaging Products (QIP) by Steven J. Spear, Jonathan P. Groberg
Note on the Retailing Industry by David E. Bell, Ann Leamon
RWE and the Proposal for a German Electricity Regulator by Alexander Dyck, Jose
Gomez-Ibanez, Christopher Meier
Itís the Distribution, Stupid! by Andrew R. Thomas, Timothy J. Wilkinson
Interview with Bill Hambrecht by Willy Shih
Sprint Sell to Close Sales Quickly by Benson P. Shapiro
Baltic Beverages Holding: Competing in a Globalizing World (B) by Juan Alcacer,

Rasmus Molander, Rakeen Mabud
Spreadsheet for Paper and More (A) by Noel Watson
Asian Agri and the Future of Palm Oil by David E. Bell, Natalie Kindred
Pilgrim Drug Co. by M. Diane Burton, Jeffrey L. Bradach
Dunfey Hotels Corp. by Christopher H. Lovelock, Robert J. Kopp
Smaller Teamsñ Better Teamwork: How to Keep Project Teams Small by Martin
Hoegl
Financial Management and Planning with the Product Life Cycle Concept by David R.
Rink, Dianne M. Roden, Harold W. Fox
Deferred Compensation by Henry B. Reiling, Mark R. Pollard
The Wine Industry by Andrew C. Inkpen, Rod Phillips
Bausch & Lomb: Regional Organization by John A. Quelch, Nathalie Laidler
Mike Miller (A) by Vijay V. Sathe, C. Paul Dredge
Physician Sales and Service, Inc. (C): March 1993 by Amar V. Bhide
Cantuga Farmworkers Clinic (B) by James E. Austin, Catherine Overholt
Chinaís Economy 2008 by David W. Conklin, Danielle Cadieux
Cementos Lima: Laying the Foundations of Social Responsibility by Felipe

Portocarrero, Cynthia Sanborn, Elsa Del Castillo, Martha Chavez
IPremier Co. (C): Denial of Service Attack by Robert D. Austin, Larry Leibrock, Alan
Murray
Scientific-Atlanta, Inc. by Thomas R. Eisenmann
Block 16: Conocoís ìGreenî Oil Strategy (B) by Malcolm S. Salter, Susan E.A. Hall
Prochnik: Privatization of a Polish Clothing Manufacturer by Gary W. Loveman,

David T. Kotchen
Specís Music (A) by John A. Davis, Susan S. Harmeling
Spyder Active Sportsñ 2004, Spreadsheet by Belen Villalonga, Dwight B. Crane
ASIMCO: The Alliance Brewing Group by Ann E. Gray, Jennifer Benqing Gui
Waterloo Regional Police Services: The CIMS Project (C) by Jane Movold, Deborah
Compeau
Exercises in the Strategy of Post-Merger Integration by Robert F. Bruner, Chad

Rynbrandt
The New Normal 2009 (A) by Chuck Grace, Jory Cohen, Phil Gene, Dev Saxena, Mike
Sharp, Arthur Soong, Stephanie Zhang
Information Technology Division at the Hong Kong Jockey Club by Anne Marie
Francesco, Bee-Leng Chua
Ricardo Semler and Semco S.A. by Caren Siehl, Delly Killian, Francisco Perez
Discipline of Teams: Sealed Air Corp., Video (DVD) by Douglas K. Smith
Sherif Mityas at A.T. Kearney: Negotiating a Client Service Predicament (A) by

Ashish Nanda, Kelley Morrell
Wells REIT II by Arthur I Segel, Dwight Angelini

Dell: Selling Directly, Globally (2007) by Hong Iris Wang, Ali Farhoomand, Pauline
Ng
Gilt Groupe by Michael J. Roberts, William A. Sahlman, Tamara Obradov
International Carbon Finance and EcoSecurites by Andre F. Perold, Forest

Reinhardt, Mikell Hyman
Process Chain: A New Paradigm of Collaborative Commerce and Synchronized

Supply Chain by Daniel Kim, Daesoo Kim
Customer Relationship Management: In B2C Markets, Often Less Is More by

Grahame R. Dowling
Australian Paper Manufacturers (A) by David M. Upton, Joshua D. Margolis
ëWhere everybody knows your name': Lessons from small business about
preventing workplace violence by M. Ronald Buckley, Anthony C. Klotz
Economic Reform in the Czech Republic: Velvet Revolution or Velvet Blanket? by

Bruce R. Scott, Thomas S. Mondschean
Foreign Direct Investment in China by Michael J. Enright, Arnaud Vagner
Hale and Dorr (B) by David B. Godes
Rogersí Chocolates (B): September 2007 by Charlene Zietsma
ThedaCare: System Strategy by Michael E. Porter, Sachin H Jain
Gateway: Moving Beyond the Box by Frances X. Frei, Youngme Moon, Hanna
Rodriguez-Farrar
Ben & Jerryís: Preserving Mission & Brand Within Unilever by James E. Austin,
James Quinn
Franz Collection, Inc.: The Road From Subcontracting to Brand Marketing by Lien-Ti
Bei, Shih-Fen Chen
Contract Manufacturing: Dealing with Supply Chain Ethics Challenges by Michael

Marks, David W. Hoyt
Leasing Computers at Persistent Learning, Spreadsheet by Devin Shanthikumar

Tim Keller at Katzenbach Partners LLC (A) by Boris Groysberg, Christopher
Marquis, Ayesha Kanji
Southwest Airlines (D) by Christopher H. Lovelock
Depreciation at Delta Air Lines and Singapore Airlines (A) by William J. Bruns Jr.,
Jeremy Cott
Introduction to Real Options by Walid Busaba, Zeigham Khokher, Jaclyn Grimshaw
Global Friction Among Information Infrastructures by George C. Lodge, Cate Reavis
Conroyís Acura: Customer Lifetime Value and Return on Marketing by Kyle Murray,
Mike Moffat
Family Governance at the Cousin Consortium Stage: The Port Blakely Co.ís and the
Eddy Family, Video Supplement by Courtney Sampson, John A. Davis
South Pole Carbon Asset Managementñ Going for Gold? by Forest Reinhardt, Jost
Hamschmidt, Mikell Hyman
Note on European Buyouts by Lisa Meulbroek, Joanne Chng
Sustainability and Innovation: Frameworks, Concepts, and Tools for Product and
Strategy Redesign by Andrea Larson
Ritz-Carlton: Using Information Systems to Better Serve the Customer by W. Earl

Sasser Jr., Thomas O. Jones, Norman Klein
Challenges in Marketing Socially Useful Goods to the Poor by Bernard Garrette,

Aneel Karnani
Developing Design Sensibilities by Jane Fulton Suri, R. Michael Hendrix
Codelco Copper Mines by David M. Upton, Bradley R. Staats, Virginia A. Fuller
Sustainability Through Servicizing by Sandra Rothenberg
Mercedes-Benz in Alabama: Lessons from the Field by William J. Bruns Jr., Carin-
Isabel Knoop, Anthony St. George
The Exxon Valdez Revisited: The Untold Story (A) by Gerry Yemen, Erika H. James
General Dynamics: Compensation and Strategy (B) by Kevin J. Murphy, Jay Dial
Nike, Inc.: Cost of Capital (v. 1.8) by Robert F. Bruner, Jessica Chan
Tony Santino (A) by Jeffrey A. Sonnenfeld
The Security Exchange: Explanation of Trading Rules by Matthias Hild
Boston Associates, L.P. by H. Irving Grousbeck, Jose-Carlos Jarillo Mossi
Race, Accountability, and the Achievement Gap (A) by Karen L. Mapp, David A.
Thomas, Tonika Cheek Clayton
Aligning Employees Through ìLine of Sightî by Wendy Boswell, John B. Bingham,

Alexander J.S. Colvin
ASUSTek Computer Inc. Eee PC (A) by Willy Shih, Howard H. Yu, Chintay Shih, Yi-
Ching Hsieh, Hung-Chang Chiu
Day Aristotle Went Missing: A Parable by Robert D. Austin
The Travails of Rubber: Goodyear or Badyear? by Tom Nicholas
Guidant Corp.: Shaping Culture Through Systems by Robert L. Simons, Antonio

Davila
ICICI (A) by Bharat N. Anand, Nitin Nohria, John Pegg
Costco Wholesale Corp. Financial Statement Analysis (A) by Maureen McNichols,

Brian Tayan
Capital vs. Talent: The Battle Rages On by Roger Mitchell
Process Improvement Template by Steven J. Spear
University of Trent by Regina E. Herzlinger
Alex de Werra at TCFGñ The Kermel Mandate by Benoit Leleux, Henri Bourgeois
MP3 Portable Audio Players and the Recorded Music Industry by Willy Shih
Note on Risk Arbitrage by George Chacko, Randolph B. Cohen, Marc Chennault
Clutch Group: Should Abhi Shah Grab This Opportunity? by Daniel J. Isenberg
Fresh Connections by Jonathan West, Susan S. Harmeling, Christian G. Kasper

Competing for Development (B2): The Berkeley Lab by Oana Branzei, Samer
Abdelnour
Scooter Lindley: The Formation Call by Lena G. Goldberg
Zhongda Optical Cable Engineering by Terry H. Deutscher, Alan Wenchu Yang
Naturhouse by Rama Velamuri
Thaifoon Restaurant by Elizabeth M.A. Grasby, Anuj Chandarana
General Foods Corp.: Project Duck Soup by Robert R. Glauber, Steven R. Fenster,
Laura Scher
Corruption at Siemens (A) by Paul M. Healy, Maria Loumioti
Cat Fight in the Pet Food Industry (A) by David J. Collis, Toby Stuart
Friendly Fenway Program: The Value of Experience Enhancement by Stephen A.

Greyser
Fundamental Enterprise Valuation: Return on Invested Capital (ROIC) by Carliss Y.

Baldwin
Erik Peterson (E) by John J. Gabarro
USCO Logistics Incorporated: The Mexican Proposition by Kenneth G. Hardy
United Breaks Guitars by John Deighton, Leora Kornfeld
Cleveland Twist Drill: Jim Bartlett, Video by Richard G. Hamermesh, Daniel Muzyka
Cofidis by Luc Wathieu
Mobile Energy Services Co. by Benjamin C. Esty, Aldo Sesia
Delamere Vineyard by Jonathan West
Glegg Water Co. and the E-Cell: Securing the Adoption of a Superior Technology by
Pratima Bansal, Ryan Maund
Tom.comñ 2000 by Su Han Chan, Ko Wang, Mary Ho
Fernwood Art Investments: Leading in an Imperfect Marketplace by Boris

Groysberg, Joel Podolny, Tim Keller
Aion Corp. by Franklin Pitch Johnson Jr., Dominic Shorthouse, Petri Vainio
Manville Corp. Fiber Glass Group (C) by Lynn Sharp Paine, Sarah B. Gant
Savage Beast (B) by Noam Wasserman, LP Maurice
University Research and Offices of Technology Transfer by Gregory Graff, Amir

Heiman, David Zilberman
Meridico Magnesium: The American Perspective by Pratima Bansal, Ken Cole
Mips Computer Systems (A) by Benjamin Gomes-Casseres, Krista McQuade
Mexico (D): Stabilization and Retrenchment by Huw Pill
Leaders Wanted: Chinese Athletic Vancouver Association by Seung Hwan (Mark)

Lee, Francine Schlosser, Philip Law, Clement Chu
State Farm Insurance: Taking the Reins (A) by Thomas Cross
Bumper Acquisition (A2): Confidential Information for Medallion Capital, Inc. by

James K. Sebenius, David T. Kotchen
Physician Sales and Service, Inc. (A): June 1992 by Amar V. Bhide, Jay Dial
FMC Corp.: A Recapitalization by William J. Bruns Jr., Julie H. Hertenstein, Susan S.

Harmeling, Mary Addonizio
Corning Glass Works: The Z-Glass Project by Kim B. Clark
Transformation of Pratt & Whitney North Haven (D) by H. Kent Bowen, Linda A. Hill,
Andrew Burtis, Sylvie Ryckebusch, John Schiavone
Streamline Inc.: A Lifestyle Solution Through Information-Smart Logistics by Hau

Lee, Seungjin Whang, Terry Taylor
The First Global Financial Crisis of the 21st Century by Laura Alfaro, Renee Kim
Hattori-Seiko and the World Watch Industry in 1980 by Michael E. Porter, Edward J.
Hoff
Argentine Paradox: Economic Growth and the Populist Tradition by Rafael Di Tella,
Ingrid Vogel
FOX Sports and News Corp.ís Sports Empire by George Foster, Victoria Chang
MassMEDIC: The Massachusetts Medical Device Industry Council by Willis Emmons,

Michael E. Porter, Spencer Wallace
British Broadcasting Corp. (B): Making It Happen by Rosabeth Moss Kanter, Douglas
Raymond
Dansk Designs Ltd.: The Administration of Creativity 1, Video by Hugo E.R.

Uyterhoeven, M. Von Clemm
Forging the New Salomon by Lynn Sharp Paine, Michael A. Santoro
Note on Production Inventories by David H. Maister
Procomp Informatic: Stepping on Ethical Landmines in Asia by Claudia H. L. Woo,

Amy Lau
Jack Stack (A) by Kirk O. Hanson, David Bollier
Patient Care Delivery Model at the Massachusetts General Hospital by Amy C.

Edmondson, Richard Bohmer, Emily D. Heaphy
Hattori-Seiko and the World Watch Industry in 1980 by Michael E. Porter, Edward J.
Hoff
Alphexo Corp.: Confidential Negotiation Information by James K. Sebenius
General Eisenhower and the D-Day Invasion by Michael A. Roberto
Asda (B) by Michael Beer, James Weber
Walt Disneyís Dennis Hightower: Weaving Together the European Operations by

Ashish Nanda
Affinity Plus (A) by Dennis Campbell, Peter Tufano
Colgate Max Fresh: Global Brand Roll-Out by John A. Quelch, Jacquie Labatt-Randle
Blackberry (A) by Adrian Ryans
Building a Company on Internet Time: Lessons from Netscape by David B. Yoffie,

Michael A. Cusumano
Y U Ranch: Strategy and Sustainability in Cattle Ranching (A) by Pratima Bansal,
Pam Laughland, Brent McKnight
Pepsi-Cola United Kingdom (A) by Benson P. Shapiro, Edward J. Hoff
Massive Inc. (A) by Clark Gilbert, Victoria W. Winston, Joseph B. Lassiter
Grosvenor Group Ltd. by Andre F. Perold, Arthur I Segel, Oliver Corlette, Soyoun
Song
Northern Telecom (A): Greenwich Investment Proposal by Robert J. Dolan
Grey Advertising/Canada Dry Account by Scott Ward, Craig E. Cline
Participant and Leader Behavior: Group Decision Simulation (B) by Michael A.

Roberto
WD-40 Company: The Squeak, Smell, and Dirt Business (A) by Gerry Yemen, James
G. Clawson, Marcia Conner
Lean, take two! Reflections from the second attempt at lean implementation by
Maike Scherrer-Rathje, Todd A. Boyle, Patricia Deflorin
The Dannon Company: Marketing and Corporate Social Responsibility by

Christopher Marquis, Pooja Shah, Amanda Tolleson, Bobbi Thomason
Charles Schwab & Co. Inc. (A): In 1999 by Robert A. Burgelman, Margot Sutherland,
Kelly Dubois
Intel NBI: Intel Corporationís New Business Initiatives (B) by Willy Shih
Doing Business in Russia: Note on Negotiating in the ìWild Eastî by James K.

Sebenius
Note on Health Insurance Coverage, Coding, and Payment by Regina E. Herzlinger, Jo

Ellen Slurzberg
Taiwan Semiconductor Manufacturing Co.: The Semiconductor Services Company by

Hau Lee, Seungjin Whang, Shiri Shneorson
Business Responses to Climate Change: Identifying Emergent Strategies by Ans Kolk,

Jonatan Pinkse
Airbus vs. Boeing (B): Should Airbus Build the VLCT Alone? by Ramon Casadesus ñ
Masanell, Jordan Mitchell
AT&T USADirect In-Language Service: India by John A. Quelch
Time Life, Inc. (B) by David A. Garvin, Jonathan West
Sara Tsien by Jeffrey Gandz, Elizabeth Spracklin
Norton Co.: Strategic Planning for Diversified Business Operations by Francis J.

Aguilar
BCPC Internet Strategy Team: Leslie Rhee by Amy C. Edmondson, Laura R. Feldman
Qualcomm in China (B) by Jonathan West, Joel West, Justin Tan
Can Florida Orange Growers Survive Globalization? by Ray A. Goldberg, Hal Hogan
Otis Elevator Co.: China Joint Venture (D) by Michael Y. Yoshino
Team New Zealand (C) by Marco Iansiti, Alan MacCormack
Development of the Internet in China (A): Challenges and Opportunities by Robert E.

Kennedy, Brian P. Irwin
Open Innovation and the Stage-Gate Process: A Revised Model for New Product
Development by Johan Gronlund, David Ronnberg Sjodin, Johan Frishammar
Conex do Brasil by Christopher A. Bartlett, John H. Young
Goodyear Restructuring by Paul Asquith
TrademarkLogo.com: Transforming Legal Services on the Internet by Ali

Farhoomand, Monica Wong
Mexican Debt Crisis of 1982 by Huw Pill
Argentinaís YPF Sociedad Anonima (A) by Michael Y. Yoshino, Carin-Isabel Knoop
Transitional Infant Care Specialty Hospital, Update: Changes for Transitional Infant
Care by Jody Hoffer Gittell
Supplier Management at Sun Microsystems (A): Managing the Supplier Relationship

by Chuck Holloway, David Farlow, Glen Schmidt, Andy Tsay
A Primer on the Management of Risk and Uncertainty by David Robinson
Note on Maneuvering in War and Negotiation by Michael A. Wheeler, Gillian Morris
Six Myths About Informal Networksñ and How to Overcome Them by Rob Cross,
Nitin Nohria, Andrew Parker
Fojtasek Companies and Heritage Partnersñ October 1998 by Josh Lerner
Herborist by John Deighton, Leora Kornfeld, Yanqun He, Qingyun Jiang
Fuel Cell Technology and Market Opportunities by Andrea Larson, Stephen Keach
WL Ross & Co. and INVESCO by Nabil N. El-Hage
The Common Final Exam (A) by Iris Berdrow
NewGrade Energy Inc. by James E. Hatch, Saqib Khan
Cleveland Clinic Heart Center: A Legacy of Excellence by Alexander Horniman, Kent

Locklear
Richardson-Vicksñ 1985 (B) by Kevin F. Rock
Playgrounds and Performance: Results Management at KaBOOM! (B) by Herman B

Leonard, Marc J. Epstein, Laura Winig
First National Bank Corp. (A) by Mary E. Barth, Charles A. Nichols
Circles: Series D Financing by Paul W. Marshall, Kristin J. Lieb
ICI-Nobelís Explosives Co. by Robert S. Collins, Michael L. Gibbs, Henning Von

Spreckelsen
Georgian Glass and Mineral Water by Walter Kuemmerle, Chad Ellis
One world ñ One accounting by Devon Erickson, Adam Esplin, Laureen A. Maines
Yale School of Management by David A. Garvin, Srikant M. Datar, James Weber
Zipcar: Influencing Customer Behavior by Frances X. Frei
Maria Sharapova: Marketing a Champion (B) by Anita Elberse, Margarita Golod

Ring Medical by V. Kasturi Rangan, Christopher Fay
A Note on Management Communication: Module Three by Elizabeth A. Powell,

James R. Rubin
Store Choice and Shopping Behavior: How Price Format Works by Christopher S.
Tang, David R. Bell, Teck-Hua Ho
Analyzing Consumer Preferences by Robert J. Dolan
Lexar Media: The Digital Photography Company? by Mary Tripsas, Emily Thompson
Erik Peterson (D) by John J. Gabarro
Mediation Exercise: Parent by Dana Clyman
Focused e-Tail Measurement and Resource Management by Thomas L. Zeller, David

R. Kublank
Scharffen Berger Chocolate Maker (B) by Daniel C. Snow
Colgate-Palmolive: Managing International Careers by Philip M. Rosenzweig
AsiaMail.com: Whatís in a Name? by Myra M. Hart, Sharon I. Peyus
Tetra Pak (D): Results Achieved (and the Remaining Issues) by Kamran Kashani,
Janet Shaner
Takahiko Naraki, The Three Million Yen Entrepreneur by Eric A. Morse, Jason Inch
Majestica Hotel in Shanghai? by Paul W. Beamish, Jane Lu
Intellectual Propertyñ The Ground Rules by James G. Conley, David Orozco M.
Enron Development Corp.: The Dabhol Power Project in Maharashtra, India (B) by
Krishna G. Palepu, V. Kasturi Rangan, Sarayu Srinivasan
Business Ethics: A View from the Trenches by Joseph L. Badaracco Jr., Allen Webb
Part King, Inc. by Mary Heisz, Lindsay Brock
Morality and Consequences by Joseph L. Badaracco Jr.
Stone Container in Honduras (B) by James K. Sebenius, Hannah Riley

Align Technology, Inc.: Matching Manufacturing Capacity to Sales Demand by H.

Kent Bowen, Jonathan P. Groberg
Meinhard vs. Salmon (Abridged) by Henry B. Reiling, Maria Camargo
Nokia Beyond 2003: A Mobile Gatekeeper? by Robert A. Burgelman, Philip Meza
Identifying Value Creators by Su Han Chan, Ko Wang, Mary Ho
Transitional Infant Care Specialty Hospital by Jody Hoffer Gittell, Michelle Toth
Orion Controls (B) by Sherwood C. Frey, Dana Clyman
Timberland and Community Involvement by James E. Austin, Jaan Elias
Adept Chemical Inc. by Elizabeth M.A. Grasby, Lindsay Brock
Purity Steel Corp.ñ 1995 by Robert L. Simons, Antonio Davila
Commodities, Specialties and the Great In-Between by Benson P. Shapiro
Social Strategy Exercise by Mikolaj Jan Piskorski
The Opportunities Brought to You by Distress by Andrew W. Lo
JON HIRSCHTICKíS NEW VENTURE by William D. Bygrave
Ben & Jerryís Homemade Ice Cream, Inc.: A Period of Transition, Spreadsheet by
David J. Collis, Jan W. Rivkin
Disney: Losing Magic in the Middle Kingdom by Ali Farhoomand, Penelope Chan
Hospital Corp. of America (A) by W. Carl Kester
Atlantic Aviation Corp.: Westwind Division by Thomas V. Bonoma
Discover Brokerage by Mark Parry
Yahoo!ís Stock-Based Compensation (B) by Paul M. Healy, Jacob Cohen
Different Service Firms, Different Core Competencies by Tim R.V. Davis
Game Theory and Business Strategy by Felix Oberholzer-Gee, Dennis Yao

Newton-Wellesley Hospital by Richard Bohmer, Natalie Kindred
Building the Bottom Line by Developing the Frontline: Career Development for
Service Employees by Donald W. Jackson Jr., Nancy J. Sirianni
Jesse Holman Jones and the Reconstruction Finance Corp. by Nitin Nohria, Anthony
J. Mayo, Bridget Gurtler
Entrepreneurial decisions and legal issues in early venture stages: Advice that
shouldnít be ignored by Tanya M. Marcum, Eden S. Blair
John Deere Component Works (A) by Robert S. Kaplan, Artemis March
Egghead to Egghead.com (A) by V. Kasturi Rangan, Marie Bell
CMMñ Compania Minera Montemorelo, S.A. by Dennis Guthery, John Zerio
Affymax, N.V.: An Initial Public Offering by George G.C. Parker
Blue Ocean Strategy Implementation Scenario Case: Tipping Point Leadership and
Fair Process in Action by W. Chan Kim, Renee Mauborgne, Katrina Ling
iMergent (A) by Mark T. Bradshaw
Developing a Source of Competitive Advantage: Israelís Version by Peter Rodriguez,

Elad Mardix, Amy Lemley
MCI Vision (A) (Condensed) by Frank V. Cespedes
elBulli: The Taste of Innovation by Michael I. Norton, Julian Villanueva, Luc Wathieu
Physician Sales and Service, Inc. (D): July 1993 by Amar V. Bhide
Genzyme: The Renvela Launch Decision by Tim Calkins, Lynn Harris
EZAmuse Negotiation Background (A): by G. Felda Hardymon, Ann Leamon
CEMEX Mexico: The Path to Responsible Competitiveness by Loretta Serrano,

Hector Diaz-Saenz
Malden Mills (B) by Nitin Nohria, Bridget Gurtler
Wilkins, A Zurn Company: Demand Forecasting by Carol Prahinski, Eric Olsen
Block 16: Conocoís ìGreenî Oil Strategy (C) by Malcolm S. Salter, Susan E.A. Hall
Note on Privatization in Brazil by Pankaj Ghemawat
Specís Music (B) by John A. Davis, Susan S. Harmeling
Medco Energi Internasional, Spreadsheet by Belen Villalonga, Raphael Amit, Chris

Hartman
Digital Angel by Youngme Moon, Kerry Herman
Clayton Industries, Inc.: Peter Arnell, Country Manager for Italy (Brief Case) by
Christopher A. Bartlett, Benjamin H. Barlow
The New Normal 2010 (B) by Chuck Grace, Itai Wallach, Matt Glick, Joel Newbert,
Courtland Morrice, Kaitlin Fayrik, Olivia Theroux
Bain & Co., Inc.: Making Partner by Ashish Nanda, Perry L. Fagan
Salomon Brothers (A) Supplement by Lynn Sharp Paine
Maple Leaf Foods (A): Leading Six Sigma Change by Brian Golden, Ken Mark
Focusing on Results at the New York City Department of Education by Stacey

Childress, Tonika Cheek Clayton
Googleís Way ñ Donít Be Evil by Pratima Bansal, Marlene La Ber
Mekong Capital: Building a Culture of Leadership in Vietnam by Christopher

Marquis, Vinay Ganti, Kevin Smith, Doug Guthrie
Introduction to Consumer Credit by Peter Tufano, Andrea Ryan, Daniel Schneider
Searle Medical Instruments Group (Abridged) by Steven C. Wheelwright, Roger W.

Schmenner
Vivendi: Revitalizing a French Conglomerate (B) by Cynthia A. Montgomery, Rhonda

Kaufman
Sherif Mityas at A.T. Kearney: Negotiating a Client Service Predicament (B) by

Tank in the Bog (A) by David L. Bradford, Doug Crandall
Yue Yuen Industrial (Holdings) Limited: (A) Making 200 Million Pair of Shoes a Year
and Growing by Ali Farhoomand, Alison Bate, Christina Chan
Handspring: ìPartnershipsî by Chuck Holloway, Janet Feldstein, Christopher S.

Flanagan
Regional Development in the Chinese Mainland by Michael J. Enright, Vincent Mak
Managing the New Product Development Process by Robert J. Dolan
Rupert Murdoch: The Last Tycoon by Geoffrey G. Jones, Hari Balkrishna
Operations Strategy at Galanz by Stephen (Chi Hung) Ng, Barbara Li, Xiande Zhao,
Xuejun Xu, Yang Lei
New York Bakery (C): The First Week On the Job by David Loree, Ken Mark
New York Bakery (B): The Finance Department by David Loree, Ken Mark
New York Bakery (F): Calming the Teamís Anxieties by David Loree, Ken Mark
New York Bakery (E): Elevating an Issue by David Loree, Ken Mark
The UCLA Medical Center: Kidney Transplantation by Michael E. Porter, Jennifer F.

Baron, Jacob M. Chacko, Robin Tang
Mary Simmons (B) by Mark Leslie, Jocelyn Hornblower
Mary Simmons (A) by Jocelyn Hornblower, Mark Leslie
Unlocking the Performance of the Chief Information Officer (CIO) by Joe Peppard
Prediction Markets: A New Tool for Strategic Decision Making by Adam Borison,
Gregory Hamm
Baker Hughes: Foreign Corrupt Practices Act by Brian Tayan, David F. Larcker
The Last Frontier: Market Creation in Conflict Zones, Deep Rural Areas, and Urban
Slums by Jamie Anderson, Constantinos C. Markides, Martin Kupp
Challenges in Marketing Socially Useful Goods to the Poor by Bernard Garrette,

Aneel Karnani
Convergence in Entrepreneurial Leadership Style:Evidence from Russia by Daniel J.

McCarthy, Sheila M. Puffer, Sergei V. Darda
Regulatory Pressure and Competitive Dynamics: Carbon Management Strategies of
UK Energy-Intensive Companies by Chukwumerije Okereke, Duncan Russel
Monmouth, Inc. (Brief Case) by Thomas R. Piper, Heide Abelli
A&M/Octone Records: All Rights or Nothing? by Anita Elberse, Elie Ofek, Caren
Kelleher
AdMob (A) by Mikolaj Jan Piskorski, Samuel Cohen Mobily-Guitta, Nithya

Vaduganathan
AdMob (B) by Mikolaj Jan Piskorski, David Chen
Bank of America and the Chinese Credit Card Market by Charles Dhanaraj, Jing Li,
Justin W. Evans
Marketing Analysis Toolkit: Customer Lifetime Value Analysis, Spreadsheet

Supplement by Thomas Steenburgh, Jill Avery
Marketing Analysis Toolkit: Customer Lifetime Value Analysis by Thomas

Steenburgh, Jill Avery
Hema Hattangady and Conzerv (B) by Michael L. Tushman, David Kiron
Note on the Banking Industry by Clayton Rose, Scott Waggoner
Note on the Asset Management Industry by Clayton Rose, Scott Waggoner
Note on the Insurance Industry by Clayton Rose, Scott Waggoner
Illycaffe and Gruppo illy (A): Expanding Beyond Gourmet Coffee by Glenn Carroll,
Hayagreeva Rao, Victoria Chang, David W. Hoyt
Public Architecture by Lakshmi Ramarajan, Christopher Marquis, Bobbi Thomason
MacroMarkets LLC by Robin Greenwood, Luis M. Viceira
Organization, Founder and Clientele Transformation at VGKK by G. Ramesh, L.

Prasad, G. S. Goutham
Metabical: Positioning and Communications Strategy for a New Weight Loss Drug
(Brief Case) by John A. Quelch, Heather Beckham
Hiring Professionals in China: A Practitionerís Guide by Heidi K. Gardner

Zensar: The Future of Vision Communities (B) by David A. Garvin, Rachna Tahilyani
Erik Hanssen by James A. Erskine, David McKay
Hiring Successful Professionals: One Process ñ Multiple Goals by Heidi K. Gardner
Sierra Capital Partners by Jim Ellis, Lisa Sweeney, Bethany Coates
Leslie Jones, Supervisor by James A. Erskine, Janet Dibbs
Heidrick & Struggles and Standard Chartered Bank: Managing Global Key Accounts
by Robert G. Eccles, Kerry Herman
Fidelity Retires in Canada by Robert C. Pozen, Edward Scott
Alibabaís Jack Ma: Rise of the New Chinese Entrepreneur by Ali Farhoomand, Ricky
Lai
Marketing Analysis Toolkit: Pricing and Profitability Analysis, Spreadsheet

Mekong Capital: Building a Culture of Leadership in Vietnam by Christopher

Marquis, Vinay Ganti, Kevin Smith, Doug Guthrie
Eden McCallum: A Network-Based Consulting Firm (B) by Heidi K. Gardner, Erin

McFee
Marketing Analysis Toolkit: Pricing and Profitability Analysis by Thomas

Controlling Hot Money by Robert C. Pozen
When the uncountable counts: An alternative to monitoring employee performance

by K. W. Platts, M. Sobotka
Evaluation of performance in a product development context by Stefan Cedergren,

Anders Wall, Christer Norstrom
Greening the balanced scorecard by Aapo Lansiluoto, Marko Jarvenpaa
Scenario-based strategy maps by Frank Buytendijk, Toby Hatch, Pietro Micheli
Fine tuning market oriented practices by Brendan Gray

Note: Regulation of Hedge Fund Managers in the U.K. Before and After the Global
Financial Crisis by Robert C. Pozen, Melissa Hammerle
Service performance measurement in a New Zealand local government organization

by Tim Breitbarth, Rob Mitchell, Robert Lawson
A performance management readiness review framework for governmental service

providers by Andre de Waal, Leo Kerklaan
Assistant Professor Jo Worthington (C) by Dorothy Leonard
Assistant Professor Jo Worthington (B) by Dorothy Leonard
Employment Vignettes by Lena G. Goldberg, Chad M. Carr
Assistant Professor Jo Worthington (A) by Dorothy Leonard
Gruppo illy SpA (B): Universita del Caffe by Glenn Carroll, Hayagreeva Rao, Victoria
Chang
Remedies for Patent Infringement under U.S. Law by Lena G. Goldberg, Chad M. Carr
Closing the Gap ñ Facing the Future (B) by Roderick E. White, Rida Elias
The Brinkís Company by George Athanassakos, Linden Head, Dale Zhang |
Closing the Gap ñ the Changing Home Care Environment (A) by Roderick E. White,
Rida Elias
Difficult Choices ñ An Introduction to Cost Effectiveness Analysis by Gregory S. Zaric
One Firm One Future at Davis Langdon (A) by Robert G. Eccles, Kaitlyn Simpson
Google in China (C) by John A. Quelch
One Firm One Future at Davis Langdon (B) by Robert G. Eccles, Kaitlyn Simpson
Post-Crisis Compensation at Credit Suisse (C) by Clayton Rose, Aldo Sesia Jr.
Post-Crisis Compensation at Credit Suisse (B) by Clayton Rose, Aldo Sesia Jr.
Post-Crisis Compensation at Credit Suisse (A) by Clayton Rose, Aldo Sesia Jr.
One Firm One Future at Davis Langdon (C) by Robert G. Eccles, Kaitlyn Simpson
Crown Worldwide: Integrating Corporate Social Responsibility in Business by Ali
Farhoomand, Ricky Lai, Claudia H. L. Woo
Werner von Siemens and the Electric Telegraph by Geoffrey G. Jones, Bjoern von
Siemens
The IT Audit That Boosts Innovation by Steven R. Gordon, Monideepa Tarafdar
Best Practices for Industry-University Collaboration by Julio A. Pertuze, Edward S.

Calder, Edward M. Greitzer, William A. Lucas
What to Do Against Disruptive Business Models (When and How to Play Two Games
at Once) by Constantinos C. Markides, Daniel Oyon
How to Save Your Brand In the Face of Crisis by Gita V. Johar, Matthias M. Birk,
Sabine A. Einwiller
Why Too Much Trust Is Death to Innovation by Francis Bidault, Alessio Castello
The Change Leadership Sustainability Demands by Daniel Goleman, Christoph

Lueneburger
Is Decision-Based Evidence Making Necessarily Bad? by Peter Tingling
Vereinigung Hamburger Schiffsmakler und Schiffsagenten e.V. (VHSS): Valuing

Ships, Spreadsheet Supplement by Benjamin C. Esty, Albert Sheen
Dubai: Debt, Development, and Crisis (C) by Aldo Musacchio, Andrew Goodman,
Claire Qureshi
Legendary Pictures & ABRY Partners by Nabil N. El-Hage, Anne Kofol
Formosa Plastics Group: Business Continuity Forever by Li Jin, Joseph P.H. Fan,
Winnie S.C. Leung
The Shaw Group Inc.: Entrepreneurial Innovation by Lynda M. Applegate, Edward

Watson
ProPublica by Michel Anteby, Philippe Bertreau, Charlotte Newman
Note on Logistic Regression ñ The Binomial Case by Hendrik Odegaard, Andrew

Brennan
Dubai: Debt, Development, and Crisis (B) by Aldo Musacchio, Andrew Goodman,
Claire Qureshi
Dubai: Debt, Development, and Crisis (A) by Aldo Musacchio, Andrew Goodman,
Claire Qureshi
Scientific Glass Incorporated: Inventory Management (Brief Case) by Steven C.

Wheelwright, William Schmidt
Scientific Glass Incorporated: Inventory Management, Spreadsheet Supplement by

Steven C. Wheelwright, William Schmidt
Hang Lung Properties and the Chengdu Decision (A) by John D. Macomber, Michael
Shih-Ta Chen, Keith Chi-Ho Wong
Hang Lung Properties and the Chengdu Decision (B) by John D. Macomber, Michael
Shih-Ta Chen, Keith Chi-Ho Wong
U.S. Department of Energy & Recovery Act Funding: Bridging the ìValley of Deathî by
Michael J. Roberts, Joseph B. Lassiter, Ramana Nanda
European Airline Industry, 1993 ñ 2009: Flying into Turbulence (A) by Venkat
Subramanian, Samuel Tsang
Viagra in China: A Prolonged Battle over Intellectual Property Rights by Yahong Li,
Jiangyong Lu, Zhigang Tao, Shangjin Wei, Penelope Chan
Blue Man Group: Creativity, Life and Business, Video by Bhaskar Chakravorti,
Shirley M. Spence
Playa Dorada Tennis Club: Expansion Strategy (Brief Case) by W. Earl Sasser Jr.,
Brent Kazan
The Precautionary Principle by Michael W. Toffel, Nazli Z. Uludere Aragon
Zensar: The Future of Vision Communities (A) by David A. Garvin, Rachna Tahilyani
Playa Dorada Tennis Club: Expansion Strategy, Spreadsheet Supplement by W. Earl

Sasser Jr., Brent Kazan
The Fox Islands Wind Project by Joseph B. Lassiter, James Corcoran, Max Gazor,
Dylan Hogarty, Alexander H. Somers Jr.
Foxconn V BYD (A): Commercial Espionage or Learning by Hiring? by Yahong Li,

Jiangyong Lu, Shangjin Wei, Zhigang Tao, Penelope Chan
Foxconn V BYD (B): Strategic Approach to Intellectual Property Management in
Emerging Markets by Yahong Li, Jiangyong Lu, Zhigang Tao, Shangjin Wei, Penelope
Chan
A Note on Corporate Entrepreneurship: Challenge or Opportunity? by Bhaskar

Chakravorti
Acquisition of Hummer: M&A Challenges Faced by Chinese Companies Overseas by

Dean Xu, Penelope Chan
Dragonfly Therapeutic Retreats: Crafting a Winning Proposition by Saimond Ip,

Gilbert Wong, Josephine Lau
Dr. Cameron Powell and AirStrip Technologies: After the Apple Worldwide
Developers Conference by Bhaskar Chakravorti, N. Venkatraman
Geox: Breathing Innovation into Shoes by Ali Farhoomand, Havovi Joshi
athenahealth: Innovating in Response to a Crisis in Healthcare by Bhaskar

Chakravorti, Laura Winig, Naeem Arastu
Vereinigung Hamburger Schiffsmakler und Schiffsagenten e.V. (VHSS): Valuing Ships

by Benjamin C. Esty, Albert Sheen
Birla #1: The ìUnknownî Global Indian Conglomerate by Venkat Subramanian,

Richard Farmer
Atlantis Paradise Island Resort & Casino: Improving Performance with a New Vision
and Mission by Lynda M. Applegate, Gabriele Piccoli
An Overview of Project Finance and Infrastructure Financeñ 2009 Update by

Benjamin C. Esty, Aldo Sesia Jr.
A Problem-Solving Approach to Designing and Implementing a Strategy to Improve

Performance: Synopsis by Stacey Childress, Geoff Marrietta
TCL: Seeking the Road to Product Innovation by Ali Farhoomand, Marcus Schuetz,
Minyi Huang
Blue Man Group: Creativity, Life and Surviving an Economic Meltdown by Bhaskar
Chakravorti, Shirley M. Spence
Classic Knitwear and Guardian: A Perfect Fit? (Brief Case) by John A. Quelch, Patricia
Girardi
FoldRite Furniture Company: Planning to Meet a Surge in Demand (Brief Case) by
Afarin Bellisario, Steven C. Wheelwright
Google in China (B) by Deborah Compeau, Yulin Fang, Majela Yin
Salty Snacks by John Dawes
FoldRite Furniture Company: Planning to Meet a Surge in Demand, Spreadsheet

Supplement by Steven C. Wheelwright, Afarin Bellisario
Classic Knitwear and Guardian: A Perfect Fit?, Student Spreadsheet by Patricia

Girardi, John A. Quelch
The Guggenheims and Chilean Nitrates by Geoffrey G. Jones, Felipe Tamega

Fernandes
Geelyís Acquisition of Volvo: Challenges and Opportunities by David W. Conklin,

Danielle Cadieux
Hopital de Pontoise by Richard Bohmer, Daniela Beyersdorfer, Simon Harrow
IDFC India: Infrastructure Investment Intermediaries by John D. Macomber, Viraal

Balsari
Scarborough YMCA: Getting Back on Track by Gerard Seijts, Ken Mark
Infineon Raceway (Sears Point Raceway): Marketing in the Motorsports World by

George Foster, Norm OíReilly, David W. Hoyt
Jimmy Fu and Moog, Inc.: Understanding Shareholderís Equity (Brief Case) by Craig J
Chapman
Bounded Autonomy: Implementing Fair Student Funding in Baltimore City Public

Schools by Allen Grossman, Susan Moore Johnson, Elisha Brookover
Namaste Solar by Anne T. Lawrence, Anthony I. Mathews
Adcock Ingram: Decisions and Motives That Steer Acquisitions by Charlene C. Lew
Remaking Singapore by Michael E. Porter, Boon Siong Neo, Christian H.M. Ketels
Corporate Social Responsibility and Employee Engagement, Course Overview by

Christopher Marquis, Bobbi Thomason, Jennifer Tydlaska
Tennant Company: Innovating Within and Beyond the Core by Lynda M. Applegate,
Toby Stuart, James Weber
The Southeast Bank of Texas in the Financial Crisis by Robert C. Pozen, Benjamin
Schneider
Cypress Sharpridge: Raising Capital in a Time of Crisis by Lena G. Goldberg, Adam

Nebesar
Professionalization of Ujwal Bharati by K. Ramachandran
Host Europe: Advancing CSR and Sustainability in a Medium-sized IT Company by

Rudiger Hahn
Virginia Mason Medical Center (Abridged) by Richard Bohmer
Momentive Performance Materials, Inc. by Victoria Ivashina, David S. Scharfstein
France Telecom in 2010 by Robert A. Burgelman, Debra Schifrin
Otago Museum by Ralph Adler, Jing Song
Chet Huber on OnStar, Video Supplement by Willy Shih
Ten Thousand Villages of Cincinnati: The First Year and Beyond by Mary Conway
Dato-on
Sandcore Instruments (A) by Elizabeth M.A. Grasby, Renee Zatzman
Sandcore Instruments (B) by Elizabeth M.A. Grasby, Renee Zatzman
Not for Profit / Private Sector Partnerships in Sport and Physical Activity:
ParticipACTION as Champion by Norm OíReilly, George Foster
Yumcha.com.au by Nicole R.D. Haggerty, Rohan Belliappa
Water Shortage and Property Investing In Mexico City by John D. Macomber, Regina
Garcia-Cuellar, Griffin H. James
Legal Aspects of Mergers & Acquisitions in Canada by James E. Hatch, David

Atkinson
Bank of America Acquires Merrill Lynch (B) by Robert C. Pozen, Charles E. Beresford
Bank of America Acquires Merrill Lynch (A) by Robert C. Pozen, Charles E. Beresford
Franz Collection, Inc.: The Road From Subcontracting to Brand Marketing by Lien-Ti
Bei, Shih-Fen Chen
Lincoln Financial Meets the Financial Crisis by Robert C. Pozen, Peter Spring
Kent Thiry: ìMayorî of DaVita by William W. George, Natalie Kindred
Friend Bank: The Time for Hope by Clayton Rose, Aldo Sesia Jr.
MusicJuice.net: The Challenges of Starting Up a New Internet Venture by Simon

Parker, Rocky Lui
Investment Technology Group by Clayton Rose, David Lane
Hanson Production: Pricing for Opening Day by June Cotte, Peter Famiglietti
Alpen Bank: Launching the Credit Card in Romania (Brief Case) by V. Kasturi
Rangan, Sunru Yong
Alpen Bank: Launching the Credit Card in Romania, Student Spreadsheet

Supplement by V. Kasturi Rangan, Sunru Yong
CEIBS: A Global Business School Made in China by John A. Quelch, Rama Velamuri,
Shengjun Liu
The Ultimate Fighting Championships (UFC): The Evolution of a Sport by Matthew

Thomson, Jesse Baker
Toronto Sun and Caribana by Kenneth J. Klassen, Leanne Miele
Breaking the Buck by Robert C. Pozen, Elizabeth M. Leonard
Clayton Industries, Inc.: Peter Arnell, Country Manager for Italy (Brief Case) by
Christopher A. Bartlett, Benjamin H. Barlow
Clayton Industries, Inc.: Peter Arnell, Country Manager for Italy, Spreadsheet
Supplement by Christopher A. Bartlett, Benjamin H. Barlow
Can a positive approach to performance evaluation help accomplish your goals? by

Karen S. Cravens, Elizabeth Goad Oliver, Jeanine S. Stewart
Operational capabilities: Hidden in plain view by Barbara B. Flynn, Steve Melnyk,
Sarah Jinhul Wu
Country matters: Executives weigh in on the causes and counter measures of

counterfeit trade by Stephen A. Stumpf, Peggy E. Chaudhry
Event sponsorship and ambush marketing: Lessons from the Beijing Olympics by
Leyland Pitt, Michael Parent, Pierre R. Berthon, Peter G. Steyn
Altruism and hedonism: A review and discussion of recent findings in the marketing
and consumer behavior literature by Leslie M. Fine

Kuskova
Women and corporate boards of directors: The promise of increased, and

substantive, participation in the post Sarbanes-Oxley era by Dan R. Dalton,
Catherine M. Dalton
If you canít beat them, let them join: The development of strategies to foster
consumersí co-creative practices by Krittinee Nuttavuthisit
Porter Airlines by Sayan Chatterjee
Cambridge NanoTech by Woodward Yang, David Kiron
Tremblant Capital Group Exhibits, Spreadsheet Supplement by Robin Greenwood
Flying J (B) by Rohit Deshpande, Lauren Barley
Delta Electronics Hybrid Power Train by Willy Shih, Jyun-Cheng Wang
From Imitation to Innovation: Zongshen Industrial Group by Willy Shih, Nancy Hua
Dai
Emdeon Inc. by James E. Hatch, Rishi Jain, Rajnee Singh
Tata: Leadership With Trust by Oana Branzei
The Robin Hood Foundation by Alnoor Ebrahim, Catherine Ross
Pfizer: Letter from the Chairman (B) by Robert L. Simons, Kathryn Rosenberg
A Note on Real Estate Research by Arthur I Segel, Griffin H. James, Ann Cullen
Data.gov by Karim R. Lakhani, Robert D. Austin, Yumi Yi
GENICON: A Surgical Strike into Emerging Markets by Allen H. Kupetz, Adam P.

Tindall, Gary Haberland
Flare Fragrances Company, Inc: Analyzing Growth Opportunities (Brief Case) by

John A. Quelch, Lisa D. Donovan
Flare Fragrances Company, Inc.: Analyzing Growth Opportunities, Spreadsheet

Supplement by John A. Quelch, Lisa D. Donovan
C.K. Claridge, Inc. by James K. Sebenius
Old Mule Farms by David Currie, Lorena Mosnja Skare
Breeden Electronics (B) by Luann J. Lynch
Being Distinctive vs. Being Conspicuous, Gender and Performance in Groups by

Jennifer Chatman, Jennifer Berdahl, Alicia Boisnier, Cameron Anderson, Sandra
Spataro
Innovation and Learning in Teams: The Challenges=the Benefits by Amy C.

Edmondson, Ingrid M. Nembhard
The Impact of Illegal Peer-to-Peer File-Sharing on the Media Industry by Sanjay

Goel, Paul Miesing, Uday Chandra
Thought Leader Interview: Elliot Eisner by Karen Christensen
Artistry: The Territory, the Map and a Compass by Hilary Austen Johnson
Aesthetic Intelligence: What Business Can Learn from the Arts by Constance
Goodwin, Rochelle Mucha
Beyond the Numbers: Building Your Qualitative Intelligence by Roger Martin
Ideas Are Born in Fields of Play by Charalampos Mainemelis, Sarah Harvey
Directing Creativity: The Art and Craft of Leadership by Piers Ibbotson, Lotte Darso
Ambient Communication: How to Engage Consumers in Urban Touch-Points by

Rossella C. Gambetti
The Art of Looking by Sarah Rottenberg, Isabel OíMeara
Public Responsibility and Private Enterprise in Developing Countries by Michael

Valente, Andrew Crane
Understanding Creativity: The Manager as Artist by Jorg Reckhenrich, Martin Kupp,

Jamie Anderson
Fiat: Open Innovation in a Downturn (1993-2003) by Alberto Di Minin, Federico

Frattini, Andrea Piccaluga
Intel and WiMAX in 2010 by Robert A. Burgelman, Debra Schifrin
Tim Westergren of Pandora Radio by Willy Shih, Halle Tecco
George Martin at The Boston Consulting Group (B) by Leslie A. Perlow, Kerry
Herman
George Martin at The Boston Consulting Group (C) by Leslie A. Perlow, Kerry
Herman
George Martin at The Boston Consulting Group (A) by Leslie A. Perlow, Kerry
Herman
North Village Capital Private Equity by James E. Hatch, Richard Lam
Mustang Music (A) by Derrick Neufeld
Monforte Dairy by Elizabeth M.A. Grasby, Jamie Hyodo
Parkview Foundation by Chuck Grace
Mustang Music (B) by Derrick Neufeld
Tata Power: Corporate Social Responsibility and Sustainability by Rama Deshmukh,

Atanu Adhikari
Californiaís Budget Crises, Tax Reform, and Domestic and International Tax
Competition by Matthew C. Weinzierl, Jacob Kuipers
ASIMCO Technologies: 2005 by Xi Liu, Taehoo Kim, Liang Liu, Guangyu Nie,
Wanhong Shao, Xiaotian Xie
Struggling to Make the Best Buy by June Cotte, Seung Hwan (Mark) Lee
Note: Disclosure, Regulation, and Taxation of Hedge Funds versus Mutual Funds in
the U.S. by Lena G. Goldberg, Robert C. Pozen, Melissa Hammerle
Wal-Mart Puerto Rico: Promoting Development Through a Public-Private

Partnership by Myrna Comas, Julia Sagebien
Interview with Jonney Shih, Chairman, ASUSTeK Computer, Inc., Video by Willy Shih
Philip Morris USA: Life After the Master Settlement Agreement (B) by Elizabeth A.
Powell, Brooke Correll
Emerging Nokia? by Juan Alcacer, Tarun Khanna, Mary Furey, Rakeen Mabud
Vale: Global Expansion in the Challenging World of Mining by Tarun Khanna, Aldo
Musacchio, Ricardo Reisen De Pinho
Tremblant Capital Group by Robin Greenwood
Southwest Airlines: In a Different World by James L. Heskett, W. Earl Sasser Jr.
Expatica.com: 10 Years of a Dutch Born-Global by Christopher Williams
Bill Nichol Negotiates with Walmart: Hard Bargains over Soft Goods (B) by James K.
Sebenius, Ellen Knebel
Bill Nichol Negotiates with Walmart: Hard Bargains over Soft Goods (A) by James K.
Tata Nano ñ The Peopleís Car by Krishna G. Palepu, Bharat N. Anand, Rachna
Tahilyani
Lotz of Food: The Perishable Team (B) by Martin N. Davidson, Gerry Yemen, Raul
Munoz
Shanzai! MediaTek and the ìWhite Boxî Handset Market by Willy Shih, Chen-Fu
Chien, Jyun-Cheng Wang
Groupe Ariel S.A.: Parity Conditions and Cross-Border Valuation (Brief Case) by
Timothy A. Luehrman, James Quinn
Good Intentions Gone Awry at the National Kidney Foundation by Hwee Sing Khoo,
Audrey Chia, Vivien K.G. Lim
Trouble in Paradise: Stakeholder Conflict in the Paseo Caribe Project by Gwendolyn

Toro, Julia Sagebien, Victor Quinones
Groupe Ariel S.A.: Parity Conditions and Cross-Border Valuation, Student

Spreadsheet by Timothy A. Luehrman, James Quinn
The Canada Pension Plan Investment Board: Governance by Zeigham Khokher,

Walid Busaba, Ken Mark
A Giant Among Women by Willy Shih, Ethan S. Bernstein, Maly Hout Bernstein, Jyun-
Cheng Wang, Yi-Ling Wei
Compass Ventures by H. Irving Grousbeck, Claire Magat Raffaelli
The U.S. Life Insurance Industry by Robert C. Pozen, McCall Merchant
Multimillionaire Matchmaker: An Inside Look at CEO Succession Planning by David

F. Larcker, Brian Tayan
Harman International and KKR (A) by Paul Simko, Daren Dickerson
Harman International and KKR (B) by Paul Simko, Daren Dickerson
Supply Chain Partners: Virginia Mason and Owens & Minor (A) (abridged) by V.G.
SZLN: Acquiring PEM by James E. Hatch, Lifan Wu, Xingyun Liu
Metabical: Pricing, Packaging, and Demand Forecasting Recommendations for a

New Weight Loss Drug (Brief Case) by John A. Quelch, Heather Beckham
Manchester Bidwell Corporation: The Replication Question by Toby Stuart, G. Felda

Hardymon, James L. Heskett, Ann Leamon
Mercadona by Zeynep Ton, Simon Harrow

Metabical: Pricing, Packaging, and Demand Forecasting Recommendations for a
New Weight Loss Drug, Student Spreadsheet Supplement by John A. Quelch, Heather
Beckham
ArcelorMittal (A) by Jean-Louis Schaan, Ramasastry Chandrasekhar
An African Tiger (A) by Rajinder Raina
African Tiger (B) by Rajinder Raina
Apple Inc. in 2010 by David B. Yoffie, Renee Kim
Unimicron Technology Corporation by Deborah Compeau, Eugenia Huang
Introduction to Mutual Funds by Robert C. Pozen
Soren Chemical: Why is the New Swimming Pool Product Sinking? (Brief Case) by V.
Kasturi Rangan, Sunru Yong
Soren Chemical: Why is the New Swimming Pool Product Sinking?, Spreadsheet
Supplement for Students by V. Kasturi Rangan, Sunru Yong
The Credit Crisis of 2008: An Overview by V.G. Narayanan, Fabrizio Ferri, Lisa Brem
Securities Trading: Front, Middle, and Back Office by Francois Brochet, Rakeen
Mabud
Globalization at Komatsu by Michael Y. Yoshino
Revenue Recognition and Multiple Deliverables: Disentangling Revenue Streams at

Fluidigm by Alan D. Jagolinzer, David W. Hoyt, James Neesen
The International Criminal Court by Rafael Di Tella, Natalie Kindred
Malaysia: People First? by Diego Comin, John Abraham
Moral Decision-Making: Reason, Emotion & Luck by Michael A. Wheeler, Julianna

Pillemer
Mexico: Crisis and Competitiveness by Aldo Musacchio, Richard H.K. Vietor, Regina
Garcia-Cueller
Jones Electrical Distribution (Brief Case) by Thomas R. Piper, Jeffrey DeVolder
StudyBlue by John Morgridge, Chuck Holloway, Claire Magat Raffaelli

Jones Electrical Distribution, Student Spreadsheet Supplement by Thomas R. Piper,

Jeffrey DeVolder
Canadian Solar by Paul W. Beamish, Jordan Mitchell
Gil Mandelzis and Traiana: Value Is in the Eye of the Beholder by Lloyd Shefsky
Target Corporation: Maintaining Relevance in the 21st Century Gaming Market by

Richard E. Wilson
Central Europe after the Crash: Between Europe and the Euro by Diego Comin,
Dante Roscini, Elisa Farri
Can Product Returns Make You Money? by Andrew Petersen, V Kumar
Learning When to Stop Momentum by Michelle A. Barton, Kathleen M. Sutcliffe
Business Crime: What To Do When the Law Pursues You (with updates by John L.
Akula) by John L. Akula
Online Reputation Systems: How to Design One That Does What You Need by
Chrysanthos Dellarocas
Google in China (B) by John A. Quelch
The Collective Intelligence Genome by Thomas W. Malone, Robert J. Laubacher,

How to Manage Alliances Better Than One at a Time by Ulrich Wassmer, Pierre
Dussauge, Marcel Planellas
The Dannon Company: Marketing and Corporate Social Responsibility by

Christopher Marquis, Pooja Shah, Amanda Tolleson, Bobbi Thomason
What Execs Donít Get About Office Romance by CASES | John A. Pearce
School of One: Reimagining How Students Learn by Stacey Childress, James Weber,
Matthew Haldeman
A Business Plan? Or a Journey to Plan B? by John W. Mullins, Randy Komisar
Is Your Company As Customer-Focused As You Think? by Patrick Barwise, Sean

Meehan
What Every CEO Needs to Know About Nonmarket Strategy by David Bach, David
Allen
Danaherñ The Making of a Conglomerate by Nadathur Sriram, L.J. Bourgeois
Equitas Microfinance: The Fastest Growing MFI on the Planet by V.G. Narayanan, V.
Kasturi Rangan
Carrot or Stick? Getting Paid for Innovation at Tessera Technologies by Willy Shih
American Well: The Doctor Will E-See You Now by Elie Ofek, Ron Laufer
Introduction to Optimization Models by Robert I Carraway
Mirae Asset: Koreaís Mutual Fund Pioneer by Mukti Khaire, Michael Shih-Ta Chen,
G.A. Donovan
Challenges of Growth at Protegra by Bob Travica
The Mathematics of Optimization by Robert I Carraway
Microsoftís IP Ventures by Josh Lerner, Ann Leamon
Mobile Language Learning: Praxis Makes Perfect in China by Alon Ilan, Allen H.
Kupetz
Introduction to Analytical Probability Distributions by Robert I Carraway, Robert

Jenkins
Chileís Copper Surplus: The Road Not Taken (B) by Laura Alfaro, Dante Roscini,
Renee Kim
Chileís Copper Surplus: The Road Not Taken (A) by Laura Alfaro, Dante Roscini,
Renee Kim
Google Inc. by Benjamin Edelman, Thomas Eisenmann
Eureka Forbes Ltd: Growing the Water Purifier Business by Srinivas Sridharan, S.K.
ìBalî Palekar, Ramasastry Chandrasekhar
Toward a Single European Sky by Yael Grushka-Cockayne, Bert De Reyck
Philip Morris USA: Life After the Master Settlement Agreement (A) by Elizabeth A.
Powell, Brooke Correll
On Writing Teaching Notes Well by Gerry Yemen
Interview with Bill Hambrecht by Willy Shih
Chryslerís Sale to Fiat by C. Fritz Foley, Lena G. Goldberg, Linnea Meyer
Creative Capital: Sustaining the Arts by G. Felda Hardymon, Ann Leamon
The Aberdeen Experiment by James G. Clawson
Dassault Systemes by Stefan Thomke, Daniela Beyersdorfer
Hopax (C) by Jean-Louis Schaan, Yung-Chien Lou
India: The Road to Inclusive Growth by Lakshmi Iyer, Jonathan Schlefer
Hopax (A) by Jean-Louis Schaan
Design Creates Fortune: 2000 Tower Oakes Boulevard by John D. Macomber, Griffin
H. James
A New Executive Director by Jeffrey Gandz, Elaine Todres
Hopax (B) by Jean-Louis Schaan, Yung-Chien Lou
The Economist by Felix Oberholzer-Gee, Bharat N. Anand, Lizzie Gomez
AMB Property Corporation: Navigating Treacherous Waters by Douglas Abbey,

Jahan J. Moslehi
Major League Baseball Advanced Media: Americaís Pastime Goes Digital by Anita
Elberse, Brett Laffel
Deworming Kenya: Translating Research into Action (A) by Nava Ashraf, Neil Buddy
Shah, Rachel Gordon
Deworming Kenya: Translating Research into Action (B) by Nava Ashraf, Neil Buddy
Shah, Rachel Gordon
Social Strategy Exercise by Mikolaj Jan Piskorski
Federal Bureau of Investigation, 2009 by Jan W. Rivkin, Michael A. Roberto, Ranjay

Gulati
Malden Mills (A) (Abridged) by Nitin Nohria, Thomas R. Piper
A ìRich-vs.-Kingî Approach to Term Sheet Negotiations by Noam Wasserman,

Furqan Nazeeri, Kyle Anderson
NFL UK by Elie Ofek, David B. Godes, Peter Wickersham
Sheila Mason & Craig Shepherd (Abridged) by Michael J. Roberts
Life Journey Profile: Mark Goldweitz by Bhaskar Chakravorti, Shirley M. Spence
Baltic Beverages Holding: Competing in a Globalizing World (A) by Juan Alcacer,

Baltic Beverages Holding: Competing in a Globalizing World (B) by Juan Alcacer,

Life Journey Profile: Amee Chande by Bhaskar Chakravorti, Shirley M. Spence
Life Journey Profile: Nicole Gardner by Bhaskar Chakravorti, Shirley M. Spence
Entrepreneurs at Twitter: Building a Brand, a Social Tool or a Tech Powerhouse? by

Ken Mark
Driving health IT implementation success: Insights from The Christ Hospital by R.

Todd Blake, Anne P. Massey, Hillol Bala, Jeff Cummings, Angela Zotos
The normalization of deviance in healthcare delivery by John Banja
Innovative healthcare delivery by Leonard L. Berry, Ann M. Mirabito
Insights on the future of health information technology: An interview with Pamela J.

Pure, former President of McKesson Technology Solutions by John W. Hill, Evan
Mannweiler
The brave new world of valuing life sciences and healthcare enterprises by Carol W.
Carden, Travis Chamberlain, John W. Hill
Measuring physician contribution to the healthcare safety net by Lawrence M.

Metzger, Steven Andes, David N. Gans, James W. Margolis
Paperless healthcare: Progress and challenges of an IT-enabled healthcare system

by Julia Adler-Milstein, David W. Bates
Mistake-proofing healthcare: Why stopping processes may be a good start by John R.
Grout, John S. Toussaint
The promises and constraints of consumer-directed healthcare by Philip T. Powell,

Ron Laufer
Healthcare reform and its implications for the U.S. economy by Regina E. Herzlinger
A defense of direct-to-consumer prescription drug advertising by Anthony D. Cox,

Dena Cox
Emerging life sciences ventures: The quest for legitimacy by Donald F. Kuratko,
Travis J. Brown
The Market for Prisoners: Business, Crime and Punishment in the ìAmerican Dreamî
by Rafael Di Tella, Laura Winig
Target: Responding to the Recession by Ranjay Gulati, Rajiv Lal, Catherine Ross
Danatbank by David A. Moss, Cole Bolton, Andrew Novo
Sonoco Products Company (A): Building a World-Class HR Organization (Abridged)

by David A. Thomas, Boris Groysberg
Highland District County Hospital: Gastroenterology Care in Sweden by Michael E.

Porter, Jennifer F. Baron, Martin Rejler
Dubai in Crisis by Noel Maurer
American Electric Power: Investing in Forest Conservation by Erica Plambeck,

Gretchen Daily, Sara Gaviser Leslie
Shanzhai (ìBanditî) Mobile Phone Companies: The Guerrilla Warfare of Product

Development and Supply Chain Management by Hau Lee, Mitchell M. Tseng, Power
Siu, David W. Hoyt
Russia: Revolution and Reform by Rawi Abdelal, Sogomon Tarontsi

Gulati
Global Diversity and Inclusion at Royal Dutch Shell by Sandra J. Sucher, Elena Corsi
American Electric Power: Investing in Forest Conservation, Spreadsheet

Supplement by Erica Plambeck, Gretchen Daily, Sara Gaviser Leslie
A Tale of Two Turnarounds at EDS: The Jordan Rules by James Shein, Rebecca
Frazzano, Evan Meagher
Wild Oats: Sowing vs. Reaping by Lloyd Shefsky, Bob Barnett, Scott T. Whitaker
Disruptive IPOs? WR Hambrecht & Co. by Clayton M. Christensen, Tara Donovan
Looking for Opportunity in Adversity: Iqbal Quadir and Grameenphone (A) by

Bhaskar Chakravorti, David Lane
G. Wilson & Co., Inc. by William Rotch, James R. Rubin, C. Ray Smith, Almand R.
Coleman
Toby Johnson (B) by Boris Groysberg
Looking for Opportunity in Adversity: Iqbal Quadir and Grameenphone (B) by

Bhaskar Chakravorti, David Lane
GM: The Opel Decision by Ramasastry Chandrasekhar, Darren Meister
Toby Johnson (A): Leading After School by Boris Groysberg, Leslie Danford, Amy
Lodge, Tereh Sayles
A Tale of Two Turnarounds at EDS Spreadsheet Exhibits, Spreadsheet Supplement

by James Shein, Rebecca Frazzano, Evan Meagher
Key State Blue Cross and Blue Shield Plan: A Strategy for Winning in the Market
through Customer-Focused Service by Robert D. Dewar
Institute for Healthcare Improvement: The 5 Million Lives Campaign by Hayagreeva

Rao, David W. Hoyt
TeamLease: Putting India to Work (Il) Legally by Tarun Khanna, Anjali Raina
Robb Fitzgerald at Comvia Networks by Robert F. Bruner, Gerry Yemen
Foreign Direct Investment and Irelandís Tiger Economy (B) by Laura Alfaro,
Matthew Johnson
Social Media by Sunil Gupta, Kristen Armstrong, Zach Clayton
Systems Infrastructure at Google (A) by Linda A. Hill, Emily A. Stecker

Cognizant 2.0: Embedding Community and Knowledge Into Work Processes
Embedding by Robert G. Eccles, Thomas H. Davenport
Systems Infrastructure at Google (B) by Linda A. Hill, Emily A. Stecker
Looking for Muda by Elliot N. Weiss
Silver Sales Company by CASES
Whose Money Is It Anyway? (B) by V.G. Narayanan, Richard G. Hamermesh, Rachel

Gordon
Pandora Radio: Fire Unprofitable Customers? by Willy Shih, Halle Tecco
Bank of America-Merrill Lynch by Guhan Subramanian, Nithyasri Sharma
Whose Money Is It Anyway? (A) by V.G. Narayanan, Richard G. Hamermesh, Rachel

Gordon
Bank of America: Mobile Banking by Sunil Gupta, Kerry Herman
Whose Money Is It Anyway? (C) by V.G. Narayanan, Richard G. Hamermesh, Rachel

Gordon
Alibaba Group by Julie M. Wulf
Myelin Repair Foundation: Accelerating Drug Discovery Through Collaboration by

Karim R. Lakhani, Paul R Carlile
Federal Bureau of Investigation, 2001 (Abridged) by Jan W. Rivkin, Michael A.

Roberto
Rocheís Acquisition of Genentech by Carliss Y. Baldwin, Bo Becker, Vincent Dessain
Digital Media Group: The Shanghai Bid by G. Felda Hardymon, Ann Leamon
Sandvik Coromant Recycling Concept by Gal Raz
Titan Products, Inc.: Acquisition of Franz Schuler GMBH (B-2) by Dan Watson, L.J.
Bourgeois
U.S. Healthcare Reform: International Perspectives by Arthur A. Daemmrich, Elia

Cameron
Snow Brand Milk Products (C): 2009ñ Remaining Challenges by Jenny Mead, Regina
Wolfe, Akira Saito, Daryl Koehn
CityCenter (D): Financial Crisis, Grand Opening, and a New Paradigm by John D.
Macomber, Griffin H. James
Snow Brand Milk Products (B): Reform and Revitalization Efforts by Jenny Mead,
Regina Wolfe, Akira Saito, Daryl Koehn
CityCenter (C): Turmoil and Choices by John D. Macomber
Snow Brand Milk Products (A): Assessing the Possibility for Revitalization by Jenny
Mead, Regina Wolfe, Paul R. Lawrence, Akira Saito
Zynga by Mikolaj Jan Piskorski, David Chen
Amyris Biotechnologies: Commercializing Biofuel by Gary P. Pisano, Alison Berkley

Wagonfeld
Lending Club case exhibits, Spreadsheet Supplement by Peter Tufano, Andrea Ryan
Re-THINK-ing THINK: The Electric Car Company by Joseph B. Lassiter, David Kiron
Valuing Visa? Priceless, Spreadsheet Supplement by Peter Tufano, Jordan Keffer
Mars, Incorporated: Building an Innovation System by Cyril Bouquet, Julian

Birkinshaw, Ken Mark
Harvard Business School Executive Education: Balancing Online and Offline

Marketing by John Deighton, Leora Kornfeld
OptiGen by Kirk Bowman, James Lattin, Claire Magat Raffaelli
ëPlugging Iní the Consumer: The Adoption of Electrically Powered Vehicles in the
U.S. by Elie Ofek, Polly Ross Ribatt
Understanding Buyer Choice/Rejection/Experience Processes for Complex Services:

The Example of Montessori Private Schools by Roger A. More
Understanding Buyer Choice/Rejection/Experience Processes for Complex

Business-to-Business High-Technology Product/Service Bundles: The Example of
Nuclear Power Plants by Roger A. More
Understanding Buyer Choice/Rejection/Experience Processes for Complex High-
Technology Consumer Products: The Example of Notebook Computers by Roger A.
More
Zotter ñ Living by Chocolate by Mukti Khaire, Stefan Aichinger, Monika Hoffman,

Maximilian Schnoedl
ArcelorMittal (B) by Jean-Louis Schaan, Ramasastry Chandrasekhar
Applied Research Technologies, Inc.: Global Innovationís Challenges (Brief Case) by

Christopher A. Bartlett, Heather Beckham
ArcelorMittal (C) by Jean-Louis Schaan, Ramasastry Chandrasekhar
Local Motors: Designed by the Crowd, Built by the Customer by Michael I. Norton,
Jeremy B. Dann
Darlarna Furniture Ltd. by Dan Thompson
Arup: Building the Water Cube by Robert G. Eccles, Amy C. Edmondson, Dilyana
Karadzhova
Jet Propulsion Laboratory by Robert S. Kaplan, Anette Mikes
The Vitality Group by Regina E. Herzlinger
Note on IPO Share Allocation by Mark Leslie, Michael Marks, Claire Magat Raffaelli
Barclays Wealth: Reignite WAR or Launch AlphaStream? by Lena G. Goldberg, Elisa

Farri
Real Blue? Viagra and Intellectual Property Rights Law in China by Regina Abrami,
Tracy Yuen Manty
Strategic IT Transformation at Accenture by Mark Jeffery, Daniel Fisher, Mirron

Granot, Anuj Kadyan, Albert Pho, Carlos Vasquez
Ricoh Company, Ltd. by Robert G. Eccles, Amy C. Edmondson, Marco Iansiti, Akiko
Kanno
Procter & Gamble: Improving Consumer Value Through Process Redesign by James
L. McKenney, Theodore H. Clark
Lehman Brothers by Tom Nicholas, David Chen

Titan Products, Inc.: Acquisition of Franz Schuler GMBH (B-1) by Dan Watson,
William G. Bowen
Titan Products, Inc.: Acquisition of Franz Schuler GMBH (A) by Dan Watson, William
G. Bowen
Google Inc. (Abridged) by Benjamin Edelman, Thomas Eisenmann
Revitalizing Dell by Jan W. Rivkin
Saginaw Parts Co. and the General Motors Corp. Credit Default Swap by William E.
Fruhan Jr.
Bardhaman (B): Bengal Shrachi and the Township Design Decision by John D.
Macomber, Viraal Balsari
Lundbeck Korea: Managing an International Growth Engine by Paul W. Beamish,

Michael J. Roberts
Shurgard Self-Storage: Expansion to Europe (Abridged) by Richard G. Hamermesh
Kimpton Hotels ñ Setting Prices on Priceline (C ) by Chris K. Anderson, John G.

Wilson, Joel Read
Kimpton Hotels ñ Setting Prices on Priceline (B) by Chris K. Anderson, John G.

Wilson, Joel Read
Kimpton Hotels ñ Setting Prices on Priceline (A) by Chris K. Anderson, John G.

Wilson, Joel Read
Foxwoods: Turning Data into Insights in the Hospitality Industry by Lynda M.

Applegate, Deborah Soule
Leading Change at Simmons (E) by Amy C. Edmondson, Susan Thyne
Indus Towers: Collaborating with Competitors on Infrastructure by Ranjay Gulati, F.

Asis Martinez-Jerez, V.G. Narayanan, Rachna Tahilyani
CSTAR by James E. Hatch, John S. Haywood-Farmer, Michael Rouse, Virginia Ritchie
Eucalyptus Sand Hill Hotel and Office Development Project by Sara Gaviser Leslie,
Douglas Abbey
The Political Economy of Carbon Trading by Forest Reinhardt, Gunnar Trumbull,

Mikell Hyman, Patia McGrath, Nazli Z. Uludere Aragon
Bardhaman (A): Shrachi and the West Bengal Housing Board by John D. Macomber,
Viraal Balsari
Douglas Fine Foods by James E. Hatch, Mary M. Crossan, Gerard Seijts, Jeff Goodwin
Humphrey & Cecilia, Video by Monica Higgins, Noam Wasserman
Eucalyptus Sand Hill Hotel and Office Development Project, Spreadsheet

Supplement by Douglas Abbey, Sara Gaviser Leslie
The North West Company: Cross-Enterprise Strategy by Stephen R. Foerster, Mary

M. Crossan, James E. Hatch, Ken Mark
The North West Company (B): Supply Chain Management by P. Fraser Johnson,
Stephen R. Foerster, Ken Mark
The North West Company (C): Human Resources by Mary M. Crossan, Stephen R.
Foerster, Ken Mark
The EC Rains on Oracle/Sun by Lena G. Goldberg
Merger Integration at Bank of America: The TrustWeb Project by Gary P. Pisano,

Bradley R. Staats
Sun Life Financial: Planning for the Future by Stephen R. Foerster, Tony S. Frost, Eric
A. Morse, Ken Mark
University Health Network (UHN): The MOE-MAR Initiative by Darren Meister, Ken
Mark
Sun Life Financial: A Potential Indian Life Insurance Joint Venture by Stephen R.
Foerster, Tony S. Frost, Eric A. Morse, Ken Mark
Tennant Company by Toby Stuart, Lynda M. Applegate, James Weber
The Dabbawala System: On-Time Delivery, Every Time by Stefan Thomke, Mona
Srivastava
Living PlanIT by Robert G. Eccles, Amy C. Edmondson, Susan Thyne, Tiona Zuzul
Creating a Process-Oriented Enterprise at Pinnacle West by T.S. Raghu
Corporate Strategy at Berkshire Partners by Julie M. Wulf, Scott Waggoner

Millipore Background Note by Elie Ofek, Natalie Kindred
Marketing Analysis Toolkit: Situation Analysis by Thomas Steenburgh, Jill Avery |
Dollarama Inc. by Andre F. Perold
Marketing Analysis Toolkit: Breakeven Analysis by Thomas Steenburgh, Jill Avery
Marketing Analysis Toolkit: Market Size and Market Share Analysis by Thomas
A Note on Long-Run Models of Economic Growth by Peter Rodriguez
Netflix by Sayan Chatterjee, Elizabeth Carroll, David M. Spencer
YouTube: Time to Charge Users? by Anita Elberse, Sunil Gupta
CommonAngels (TM) (A) by Lynda M. Applegate, Kaitlyn Simpson, Max White,

Christopher McDonald
CommonAngels (TM) (B) by Lynda M. Applegate, Kaitlyn Simpson, Max White,

Christopher McDonald
Organization and Strategy at Millennium (A) by Julie M. Wulf, Scott Waggoner
Vocera Communications (B) by James Lattin, Mark Leslie, Brett Lang
Organization and Strategy at Millennium (B) by Julie M. Wulf, Scott Waggoner
Institutions, Politics, and Non-Market Strategy by Rui J.P. de Figueiredo Jr.
Sharks in the Water: Battling an Activist Investor for Corporate Control (B) by David
Williamsonís Impact on the Theory and Practice of Management by David J. Teece
Holdup: Implications for Investment and Organization by Benjamin E. Hermalin
Williamsonís Contribution and Its Relevance to 21st Century Capitalism by Steven

Tadelis
Global Customer Management Programs: How To Make Them Really Work by Noel
Capon, Christoph Senn
Sharks in the Water: Battling an Activist Investor for Corporate Control (A) by David
Regulation: A Transaction Cost Perspective by Pablo T. Spiller
SEWA Trade Facilitation Center: Changing the Spool by Mukti Khaire, Kathleen L.
McGinn
Antitrust Economics by Carl Shapiro
Refining Virtual Co-Creation from a Consumer Perspective by Johann Fuller
Sheikh Mohammed and the Making of ëDubai, Inc.í by Anthony J. Mayo, Nitin Nohria,
Umaimah Mendhro, Johnathan Cromwell
Green Retailing: Factors for Success by Kee-Hung Lai, T.C.E. Cheng, Ailie K.Y. Tang
Tournaments for Ideas by John Morgan, Richard Wang
So what if remanufacturing cannibalizes my new product sales? by Atalay Atasu, V.

Daniel R. Guide Jr., Luk N. Van Wassenhove
Chiquita in Colombia by Andrew Wicks, Jenny Mead
The Childrenís Hospital of Philadelphia: Network Strategy by Michael E. Porter,

Carolyn A. Daly, Andrew Dervan
Kelly Solar by Marc Lipson, Kenneth C. Lichtendahl, Samuel E Bodily
The LCA Ethics Lens by Sandra J. Sucher
The Congressional Oversight Panelís Valuation of the TARP Warrants (B) by Carliss
Y. Baldwin
News in the Digital World: Who Pays? by Stephen P. Bradley, Nancy Bartlett
The Congressional Oversight Panelís Valuation of the TARP Warrants (A) by Carliss
Y. Baldwin
Real Property Negotiation Game: Excel Model, Spreadsheet Supplement by Arthur I

Segel, John H. Vogel Jr., Justin Ginsburgh
New Balance: Developing and Integrated CSR Strategy by Vesela Veleva
Gobi Partners and DMG by G. Felda Hardymon, Josh Lerner, Ann Leamon
SVEDKA Vodka (A) by Paul W. Farris, Rajkumar Venkatesan, Ivy Zuckerman
Note on Telemedicine by Regina E. Herzlinger, Jillian Copeland
SVEDKA Vodka (B) by Ivy Zuckerman, Paul W. Farris, Rajkumar Venkatesan
Change at Pfizer: Jeff Kindler (A) by Michael Rouse
RBC ñ Financing Oil Sands (A) by Michael Sider, Jana Seijts, Ramasastry
Chandrasekhar
Transforming ASUSTeK: Breaking from the Past by Willy Shih, Howard Yu, Hung-
Chang Chiu
Kyle Evans at Ruffian Apparel: Staffing a Retail Establishment by Kevin Hewins, Ann
C. Frost
Genzyme: The Synvisc-One Investment Decision by Tim Calkins, Ann Deming
IFP, Indonesia by Roy D. Shapiro
Shenzhen Filtroil: Finding Balance by Lynn Isabella, Gerry Yemen
Credit Suisse Group: Managing Equity Research as a Business by Boris Groysberg,

Paul M. Healy, Sarah L. Abbott
Are We Ready for an Automotive Plant? by Yi-Chia Wu, Joo Y. Jung
Cisco Switches in China: The Year of Assurance by Lynn Isabella, Gerry Yemen
Stone Finch, Inc.: Young Divsion, Old Division, Student Spreadsheet by Elizabeth
Collins, Richard G. Hamermesh
Hospital for Special Surgery (C): Continuing Challenges of Growth by Regina E.

Herzlinger
Twitter by Mikolaj Jan Piskorski, David Chen, Bill Heil
Ledina Lushko: Navigating Health Care Delivery by Sachin H Jain, Michael E. Porter,
Fatima Akrouh, Carolyn A. Daly
Paediatric Orthopaedic Clinic at the Childrenís Hospital of Western Ontario (B) by

Mary Heisz, Kellie Leitch
Abiomed and the AbioCor Clinical Trials (B) by Elizabeth A. Powell, Rebecca O.
Goldberg
Abiomed and the AbioCor Clinical Trials (A) by Elizabeth A. Powell, Rebecca O.
Goldberg
Jiamei Dental: Private Health Care in China by William C. Kirby, G.A. Donovan
Google in China (A) by John A. Quelch, Katherine E. Jocz
Ben Bernanke: Person of the Year? by Lakshmi Iyer, Matthew C. Weinzierl
Colombia: Strong Fundamentals, Global Risk by Aldo Musacchio, Richard H.K. Vietor,
Jonathan Schlefer, Carolina Camacho
GMAC: The Pipeline by Martin N. Davidson, Gerry Yemen
Cisco Switches in China: The Year of the Manager by Lynn Isabella, Gerry Yemen
GUIDES: Insight through Indicators by Matthew C. Weinzierl, Jonathan Schlefer, Ann

Cullen
DR Corporation by Roy D. Shapiro
Better World Books by Gosia Glinska, Edward D. Hess

Opportunities in Business and Life after Virgin Money: Asheesh Advani by Bhaskar
Natura: Exporting Brazilian Beauty by Bruce McKern, Leonardo Yamamoto, Daniela

Bouissou, David W. Hoyt
Sustainability and Innovation: Frameworks, Concepts, and Tools for Product and
Strategy Redesign by Andrea Larson

Improve Conversion by Zeynep Ton
Terri Dean at Verizon Business (B) by Elizabeth A. Powell, Gerry Yemen
Terri Dean at Verizon Business (A) by Elizabeth A. Powell, Gerry Yemen

Improve Conversion, Spreadsheet Supplement by Zeynep Ton
The Business Environment of Nigeria by Bruce McKern, Philip Meza, Ekinadese

Osayande, Lyn Denend
Honda: Innovation The Chinese Way by Ali Farhoomand, Minyi Huang, Ricky Lai
EU Designís Rise in the Apparel and Fashion Industry: Formalizing Management and
Incentive Systems by Neale OíConnor, Edo de Vries Robbe
Hydro One Inc.: CEO Compensation by Ramasastry Chandrasekhar, Stephen Sapp
Greenbriar Growth Partners and Microsurgery Devices by Nabil N. El-Hage, Kristin

Meyer
Ganeden Biotech, Inc. by Robert C. Pozen, Dale Winger, Matthew Ahlers
Managing Product Safety of Imported Chinese Goods by Barry Berman, Kunal Swani
Rudy Wong, Investment Advisor by Stephen R. Foerster, Jimmy Rogers
Stealth Marketing as a Strategy by Abhijit Roy, Satya P. Chattopadhyay
When Strategies Collide: Divergent Multipoint Strategies Within Competitive Triads

by John W. Upson, Annette Ranft
Tips for Managing Career Transitions and Your Golf Game: Lessons and Teaching
from Harvey Penickís Little Red Book by Candida G. Brush
When the CEO is Ill: Keeping Quiet or Going Public? by Alexa A. Perryman, Frank C.
Butler, John A. Martin, Gerald R. Ferris
Users of the World, Unite! The Challenges and Opportunities of Social Media by
Andreas M. Kaplan, Michael Haenlein
Problems with Probabilities by Michael B. Metzger
Wang, Andrew Lee
Pratham ñ Every Child in School and Learning Well by Srikant M. Datar, Stacey
Childress, Rachna Tahilyani, Anjali Raina
The Great Recession, 2007-2010: Causes and Consequences by Danielle Cadieux,

David W. Conklin
The Bottom-line Benefits of Ethics Code Commitment by K. Matthew Gilley, Chris

Robertson, Tim Mazur
TopCoder (A): Developing Software through Crowdsourcing by Karim R. Lakhani,

David A. Garvin, Eric Lonstein
Equity on Demand: The Netflix Approach to Compensation by David F. Larcker,

Allan McCall, Brian Tayan
Arts and Communications Counselors Inc. by Jessica John, Elizabeth M.A. Grasby
The Random House Response to the Kindle by Bharat N. Anand, Peter W. Olson
Intrinergy: Carbon Offsets (B) by Samuel E Bodily, Brandon Ogilvie
Intrinergy: Carbon Offsets (A) by Samuel E Bodily, Brandon Ogilvie, Brett Brohl
Disney: Losing Magic in the Middle Kingdom by Ali Farhoomand, Penelope Chan
Savage Beast (A1) by Noam Wasserman, LP Maurice
Strategic Planning at Apple Inc. by Fabrizio Di Muro, Kyle Murray, Miranda Goode
Measuring Impairment at Dofasco by Mary-Jane Mastrandrea
Suntech Power Holdings (A): the Pre-IPO Years by George Foster, Antonio Davila,
Ning Jia
Introduction to Business, Government, and the International Economy (BGIE),

Course Overview by Catherine S.M. Duggan, Aldo Musacchio, Matthew C. Weinzierl
Meetup by Mikolaj Jan Piskorski, David Chen
Creating Value for Stakeholders by Jared Harris, Ming-Jer Chen, Gregory Fairchild, R.
Edward Freeman, S. Venkataraman, Jenny Mead
Competing for Advantages: From Industry Analysis to Competitive Dynamics by

Jared Harris, Ming-Jer Chen, Gregory Fairchild, R. Edward Freeman, S.
Venkataraman, Jenny Mead
Developing and Nurturing Strategic Capabilities by Jared Harris, Ming-Jer Chen,

Gregory Fairchild, R. Edward Freeman, S. Venkataraman, Jenny Mead
Suntech Power Holdings (B): The Post-IPO Years by George Foster, Antonio Davila,
Ning Jia
What is Strategic Management? by Jared Harris, Ming-Jer Chen, Gregory Fairchild, R.

Edward Freeman, S. Venkataraman, Jenny Mead
A Note on Direct Selling in Developing Economies by Michael Chu, Joel Segre
Firm Strategy Vignettes by G. Felda Hardymon, Josh Lerner, Ann Leamon
MK II: Building an American Watch Company by Murray Bryant, Ken Mark
Hindustan Unilever Limited by Thomas J. Delong, Mona Srivastava
Heritage Business Group by Lynda St. Clair, Lori Coakley, Jim Segovis
Toward Golden Pond (A) by Nicolas P. Retsinas, G.A. Donovan, Nancy Hua Dai, Justin
Ginsburgh
In the Spotlight: The Market for Iron Ore by Aldo Musacchio, Tarun Khanna, Jenna
Bernhardson
The Knight Management Center by Jake Kraft, Kathleen Kavanaugh, Baba Shiv
Toward Golden Pond (B) by Nicolas P. Retsinas, Justin Ginsburgh, G.A. Donovan,
Nancy Hua Dai
Knight the King: The Founding of Nike by Noam Wasserman, Kyle Anderson
Increasing Supplier-Driven Innovation by John W. Henke, Chun Zhang
Decisions by Design: Stop Deciding, Start Designing by Colin Raney, Ryan Jacoby
Contaminated Mindware: Thinking Biases of the Cognitive Miser by Keith Stanovich,

Maggie Toplak, Richard West
How Reputation Affects Knowledge Sharing Among Colleagues by Prescott C.

Ensign, Louis Hebert
Why the Highest Price Isnít the Best Price by James C. Anderson, Marc Wouters,
Wouter Van Rossum
Minding the Supply Savings Gaps by P. Fraser Johnson, Michiel R. Leenders
The Global Oil and Gas Industryñ 2010 by Andrew C. Inkpen, Michael Moffett
How to Change a Culture: Lessons From NUMMI by John Shook
What It Takes to Make ëStarí Hires Pay Off by Boris Groysberg, Linda-Eling Lee,
Robin Abrahams
ëGreeningí Transportation in the Supply Chain by Susan Golicic, Courtney Boerstler,

Lisa M Ellram
Mapping the Future in Uncertain Times by Alonzo Canada
Using Decision Errors to Help People Help Themselves by George Loewenstein,

Leslie John, Kevin Volpp
Intuition vs. Deliberation: How Decision Making Can Be Improved by Katherine L.

Milkman, Dolly Chugh, Max H. Bazerman
Building Better Decision Makers: The 3D MBA by Roger Martin
Decision Points: A Theory Emerges by Dilip Soman, Jing Xu, Amar Cheema
Outcome-Driven Supply Chains by Steve Melnyk, Edward W. Davis, Robert E.

Spekman, Joseph Sandor
The Strategic Management of Irrationality by Mihnea C. Moldoveanu
Why Forecasts Fail. What to Do Instead by Spyros Makridakis, Robin M. Hogarth,

Anil Gaba
Genzymeís CSR Dilemma: How to Play Its Hand, Video by Tarun Khanna,
Christopher A. Bartlett
The Investment Fund for Foundations (TIFF) in 2009 by Luis M. Viceira, Brendon C.
Parry
TruEarth Healthy Foods: Market Research for a New Product Introduction (Brief
Case) by V. Kasturi Rangan, Sunru Yong
TruEarth Healthy Foods: Market Research for a New Product Introduction, Student
Spreadsheet by V. Kasturi Rangan, Sunru Yong
Shrimp Commodity Systems Learning Lab by Robert D. Landel
Wyeth Pharmaceuticals in 2009: Operational Transformation by Robert D. Landel,

Rebecca Oliver
Monsanto: Helping Farmers Feed the World by David E. Bell, Carin-Isabel Knoop,
Mary Shelman
Ebro Puleva by David E. Bell, Antonio Garcia de Castro, Rocio Reina Paniagua, Mary
Shelman
Sony and the JK Wedding Dance by John Deighton, Leora Kornfeld
Rosetta Stone: Pricing the 2009 IPO by Michael J. Schill, Suprajj Papireddy
Lyondell Chemical Company by Stuart C. Gilson, Sarah L. Abbott
Capital Structure and Value by Marc Lipson
Valuation of Netflix, Inc. by Phillip E. Pfeifer, Robert M. Conroy
Netflix, Inc., 2007 by Phillip E. Pfeifer, Robert M. Conroy
Valley-Wide Health Systems, Inc. by Edward D. Hess
Housing Investment by Alan R Beckenstein
Enchanting Travels by Edward D. Hess, Sanju Jacob, Monidipa Mukherjee
Global Medical Imaging, LLC by Edward D. Hess, Gosia Glinska

|
Rosetta Stone: Pricing the 2009 IPO, Spreadsheet Supplement by Michael J. Schill,
Suprajj Papireddy
Curt Schillingís Next Pitch by Noam Wasserman, Jeffrey J. Bussgang, Rachel Gordon
Rabobank: The Global Food and Agriculture Bank by David E. Bell, Ray A. Goldberg,
Mary Shelman, Aldo Sesia Jr.
We Can Hear You Now (A): A Customer Survey Design for a Six Sigma Project at
Crutchfield Corp. by Robert D. Landel, Laure Taylor, Alan Zimmerman
Sombrero: Proposed Fruit Juice Outlet by John McLellan
Swagruha Foods by S. Ramakrishna Velamuri, Neha Kaushik, Anant Jhawar,

Anandram Narasimhan, Shubha Pai, Jaspreet Singh Sidhu,Devyani Srivastava
Mark A. Stevens, Mark Leslie, Claire Magat Raffaelli by
Diamond Foods by David E. Bell, Mary Shelman
TD Canada Trust (Abridged) by Dennis Campbell, Brent Kazan
Mozilla: Scaling Through a Community of Volunteers by Hayagreeva Rao, Robert I.

Sutton, David W. Hoyt
Philips versus Matsushita: The Competitive Battle Continues by Christopher A.

Bartlett
GPS-To-Go Takes on Garmin by Donald Pillittere
Milliway Capital & Martin Smith: November 2008 by G. Felda Hardymon, Matthew
Rhodes-Kropf, Ann Leamon
Woolf Farming and Processing by David E. Bell, Laura Winig, Mary Shelman
Koo Foundation Sun Yat-Sen Cancer Center: Breast Cancer Care in Taiwan by
Michael E. Porter, Jennifer F. Baron, C. Jason Wang
Gas Natural BANís Strategy for Low-Income Sectors by Gabriel Berger, Adrian
Darmohraj
WM Wrigley JR. Company: Innovation in Chinaís Confectionery Market by Ali F.

Farhoomand, Candise Pong-Wa Wai
From Patrimonio Hoy to Arte en Concreto: Tailoring a Social Responsibility Program

at CEMEX Puerto Rico by Myrna Comas, Circe Niezen, Julia Sagebien
Goldman Sachs: A Bank for All Seasons (A) by Lena G. Goldberg, Tiffany Obenchain
A Letter from Prison by Eugene Soltes |
Goldman Sachs: A Bank for All Seasons (C) by Lena G. Goldberg, Tiffany Obenchain
Goldman Sachs: A Bank for All Seasons (B) by Lena G. Goldberg, Tiffany Obenchain
Managing Talent at Bertelsmann AG (A) by Boris Groysberg, Nitin Nohria, Mark C.

Maletz, Kerry Herman
Growing Big While Staying Small: Starbucks Harvests International Growth by

Richard Honack, Sachin Waikar
Culture and Compensation: Considering Performance and Variable Pay at SRF

Limited by John L. Ward, Carol Adler Zsolnay, Sachin Waikar
Krispy Kreme: The Franchisor That Went Stale by Burton D. Cohen, Julie Bennett,
Johnny Bubb
Coca-Cola Amatil: A Bottler Recharging Growth With Energy Drinks by Richard E.

Wilson
The Proposed Affiliation of Arbor Vitae and Helping Hand by Anne Cohn Donnelly,
Kathy Shaw
Steve & Barryís: To Save or Not To Save? by Michael Mazzeo, Ariel Shwayder, Sachin
Waikar
Technical Note: No Assets, No Products, No Business Plan: Risks Associated with

Special Purpose Acquisition Companies by David P. Stowell, Deepa Pai
Technical Note: Why Bond? The Benefits of Family Ties across Time, Space, and
Generations by John L. Ward, Sachin Waikar, Carol Adler Zsolnay
Ontela PicDeck (A): Customer Segmentation, Targeting, and Positioning by

Mohanbir Sawhney, Kent Grayson, Patrick Duprss, Christine Hsu, Ryan Metzger,
Fuminari Obuchi, Arum Sundaram,Kari Wilson
Triumph of the Commons: Wikia and the Commercialization of Open-Source

Communities in 2009 by Shane Greenstein, Rebecca Frazzano, Evan Meagher
Neoprene by Tom Nicholas, Felipe Tamega Fernandes
Technical Note: Ten Secrets of Successful Business Families by John L. Ward
Ontela PicDeck (B): Customer Segmentation, Targeting, and Positioning by

Ontela PicDeck (A) and (B) Spreadsheet Exhibits, Spreadsheet Supplement by
Communispace by Anat Keinan
RL Wolfe: Implementing Self-Directed Teams (Brief Case) by David A. Garvin,

Elizabeth Collins
Codevasf by David E. Bell, Marcos Fava Neves, Luciano Thome e Castro, Natalie
Kindred
Miracle Life, Inc. by Lauren H. Cohen, Christopher Malloy
Sunnyside Fields by Paul W. Farris
Prospective Capital Flows and Capital Movements: U.S. Dollar versus Euro by
Francis Warnock
Hass Shoes by Edward D. Hess
Todd Williams: Finance in the Middle (B) by Martin N. Davidson, Gerry Yemen
Adam Root, MD (A) by Alexander Horniman, Scott T. Josephs
Adam Root, MD (C) by Alexander Horniman, Scott T. Josephs
Octane Fitness, Inc.: The Power of Focus by Edward D. Hess, Gosia Glinska
Todd Williams: Finance in the Middle (A) by Martin N. Davidson, Gerry Yemen
Adam Root, MD (B) by Alexander Horniman, Scott T. Josephs
Reflecting on Multiple Intelligences: Choice or Chance? by Alexander Horniman
SecureWorks by Edward D. Hess, Gosia Glinska
3 Fellers Bakery by Edward D. Hess
LG Investments, LLC: A Family Business in Generational Transition (C) by Edward D.

Hess
Aetna Inc.: Managing Inherent Enterprise Risks Through Stakeholder Management

(A) by James R. Rubin, Barbara Carmichael
Eyebobs Eyewear, Inc. by Edward D. Hess, Gosia Glinska
LG Investments, LLC: A Family Business in Generational Transition (D) by Edward

D. Hess
Greenspanís Conundrum and Bernankeís Nightmare by Francis Warnock
Green IT Matters at Wipro Ltd. by Indranil Bose, Ramasastry Chandrasekhar
NovoCure Ltd. by William A. Sahlman, Sarah Greene Flaherty
Dow Chemicalís Bid for the Privatization of PBB in Argentina by Mihir A. Desai,
Alexandra De Royere
Eyebobs Eyewear, Inc. by Edward D. Hess, Gosia Glinska
Reflecting on Multiple Intelligences: Choice or Chance? by Alexander Horniman
Aetna Inc.: Managing Inherent Enterprise Risks Through Stakeholder Management

(A) by James R. Rubin, Barbara Carmichael
Adam Root, MD (C) by Alexander Horniman, Scott T. Josephs
Greenspanís Conundrum and Bernankeís Nightmare by Francis Warnock
Dow Chemicalís Bid for the Privatization of PBB in Argentina by Mihir A. Desai,
Alexandra De Royere
Zara: Managing Stores for Fast Fashion by Zeynep Ton, Elena Corsi, Vincent Dessain
Discovering Hidden Gems: The Story of Daryl Morey, Shane Battier, and the Houston
Rockets (B) by Frances X. Frei, Matthew Perlberg
Rockets (A) by Frances X. Frei, Matthew Perlberg
The Last DVD Format War? by Andrei Hagiu

Business Valuation and the Cost of Capital by Timothy A. Luehrman
Personal Rapid Transport at Vectus, Ltd. by Benjamin Edelman
Using the Equity Residual Approach to Valuation: An Example (Abridged) by Robert

S. Harris, Robert M. Conroy
Storm Gudrun: Managing a Crisis by Anna Nyberg, Karin Svedberg Helgesson, Gerry
Yemen
Dawn Stokes: The View from the Driverís Seat by Boris Groysberg, Lindsey Tanne
Global Sustainability: The Case for Collaboration by John Zerio, Marco A. Conejero
The HLB Turnaround by Lynda M. Applegate, Bhaskar Chakravorti, Laura Winig
Mergers and acquisitions: Overcoming pitfalls, building synergy, and creating value
by Michael A Hitt, David King, Hema Krishnan, Marianna Makri, Mario Schijven,
Katsuhiko Shimizu
Recurring failures in corporate governance: A global disease? by Nandini

Rajagopalan, Yan Zhang
The fairyland of Second Life: Virtual social worlds and how to use them by Andreas
M. Kaplan, Michael Haenlein
Facilitating knowledge transfer during SOX-mandated audit partner rotation by

Christina Butler Sanders, Michelle D. Steward, Sheri Bridges
Selling strategic issues: Crafting the content of the sales pitch by Matthew J. Mazzei,
Christopher L. Shook, David Ketchen Jr.
Creating disciples: The transformation of employees into trainers by Harry J. Martin,

Mary W. Hrivnak
Franchisor strategy and firm performance: Making the most of strategic resource
investments by William E. Gillis, James Combs
Why Dick and Jane donít ask: Getting past initiation barriers in negotiations by
Roger J. Volkema
When strategy pales: Lessons from the department store industry by Homer H.
Johnson, Sung Min Kim
International Lobbying and The Dow Chemical Company (A) by Arthur A.

Daemmrich
SIPEF: Biological Assets at Fair Value under IAS 41 by Edward J. Riedl, Kristin Meyer
International Lobbying and The Dow Chemical Company (B): Regulatory Reform in
the USA? by Arthur A. Daemmrich
Pension Management at General Motors by Yanling Guan, Zeba Khan
Havells India: The Sylvania Acquisition Decision (A) by Charles Dhanaraj, K.

Ramachandran, Swetha Dasari
Reciclare: Rethinking the Future by Rosa Maria Fischer, Paulo Da Rocha Borba,
Monica Bose, Luana Schoenmaker de Pedreira
Toddler Treasures, Inc. by E. Richard Brownlee II
Rose Smart Growth Investment Fund by Arthur I Segel, Justin Ginsburgh
Geithner and Bernanke Amid the Global Financial Crisis by Francis Warnock
IFRS in China by Karthik Ramanna, G.A. Donovan, Nancy Hua Dai
Cisco Acquires Linksys by David F. Hawkins
Red Tomato: Keeping it Local by Jose B. Alvarez, Mary Shelman, Laura Winig
Managing Drugs on the Forefront of Personalized Medicine: The Erbitux and

Vectibix Story by Richard G. Hamermesh, Raju Kucherlapati, Rachel Gordon
VF Brands: Global Supply Chain Strategy by Gary P. Pisano, Pamela Adams
International AIDS Vaccine Initiative by Allen Grossman, Catherine Ross
Miles Everson at PricewaterhouseCoopers by Robert G. Eccles, David Lane
Warner Bros. Entertainment by Gary P. Pisano, Alison Berkley Wagonfeld
Crisis and Reform in Japanís Banking System (B) by Thierry Porte, Rawi Abdelal,
Laura Alfaro, Jonathan Schlefer
New York Life and Immediate Annuities by Julio J. Rotemberg, John T. Gourville
AME Learning Inc. by Thomas Eisenmann, Ann Leamon
Finance Myopia in a Systems Business by J. Bruce Harreld
Crisis and Reform in Japanís Banking System (A) by Thierry Porte, Rawi Abdelal,
Laura Alfaro, Jonathan Schlefer
From Volume to Value: Managing the Value-Add Reseller Channel at Cisco Systems
by Kirthi Kalyanam, Surinder Brar
Merged Datasets: An Analytic Tool for Evidence-Based Management by Palmer

Morrel-Samuels, Ed Francis, Steve Shucard
The Long Conversation: Learning How to Master Enterprise Systems by Oswaldo

Lorenzo, Peter Kawalek, Boumedienne Ramdani
Tierra Fertil by Francisco Leguizamon, John Ickis
Whereís the Fine Print? Advertising and the Mortgage Market Crisis by Vanessa G.
Perry, Carol M. Motley
Aesthetics and Ephemerality: Observing and Preserving the Luxury Brand by

Leyland Pitt, Pierre R. Berthon, Michael Parent, Jean-Paul Berthon
Automotive Quality Reputation: Hard to Achieve, Hard to Lose, Still Harder to Win
Back by Robert E. Cole, Michael S. Flynn
Negotiating for Fertilizer by Jeanne Brett, Katherine Nelson, Nicole Tilzer
Managing a Global Team: Greg James at Sun Microsystems, Inc. (B) by Tsedal Neeley
Customer Rage:Triggers, Tipping Points, and Take-Outs by Paul G. Patterson, Janet

R. McColl-Kennedy, Amy K. Smith, Zhi Lu
Steven Scheyer: Renegotiating the Newell Rubbermaid Relationship With Wal-Mart,

Video by James K. Sebenius, Ellen Knebel
Gabriel Rozman, Tata Consultancy Services Iberoamerica, Video by Tarun Khanna,

Krishna G. Palepu
Tengion: Bringing Regenerative Medicine to Life by Elie Ofek, Polly Ross Ribatt
Medisys Corp.: The IntensCare Product Development Team (Brief Case) by Anne
Donnellon, Joshua D. Margolis
Grove Street Advisors: September 2009 by Matthew Rhodes-Kropf, Ann Leamon
Merger of Equals: The Integration of Mellon Financial and The Bank of New York (C)
by Ryan D. Taliaferro, Clayton Rose, David Lane
Merger of Equals: The Integration of Mellon Financial and The Bank of New York (B)
Merger of Equals: The Integration of Mellon Financial and The Bank of New York (A)
Negotiating Star Compensation at the USAWBL (A-4): Confidential Instructions for

Boston Sharks Chief Financial Officer by Ian I. Larkin, Nithyasri Sharma
Physicians for You, LLC: Estimating Asset-Related Expenses by Mark E. Haskins
Washington Mutual (B): From Forty-Six to Sixteen by Robert D. Dewar
Jonathan Virginia, Inc. by Edward D. Hess
Green Supply Chains by Andrea Larson
Hedging with Forwards and Futures by Robert M. Conroy
Elizabethís Country Wares by John S. Haywood-Farmer, Andrew Hines
The Automobile Industry and the Economic Downturn by Alan R Beckenstein
Zappos.com 2009: Clothing, Customer Service and Company Culture by Frances X.

Frei, Robin J. Ely, Laura Winig
Determinants of Investment by Alan R Beckenstein
1366 Technologies by Joseph B. Lassiter, Ramana Nanda, David Kiron
Low-k Dielectrics at IBM by Willy Shih, Giovanni Carraro
A Big (Double) Deal: Anadarkoís Acquisition of Kerr-McGee and Western Gas

Resources by Clayton M. Christensen, Curtis B. Rising
GE Money Bank: The M-Budget Card Initiative by Michael L. Tushman, Sebastian
Raisch, Christian Welling
Ad-lider Embalagens, SA: Marketing Research for Drawstring Trash Bags in Brazil
by Rosane Gertner, Dennis Guthery, Richard Ettenson
Digital Chocolate by Linda A. Hill, Alison Berkley Wagonfeld
Airwide International by John Zerio, Samarth Sangal, Tanmay Saraykar
Emotiv Systems Inc.: Itís the Thoughts that Count by Elie Ofek, Jason Riis, Paul
Hamilton
The University of Notre Dame Endowment by Andre F. Perold, Paul Buser
Nice Ventures by Dick Allen, Jocelyn Hornblower
Cosan: Thinking Outside the Barrel by Forest Reinhardt, Noel Maurer, Ricardo
Reisen De Pinho
Stolt-Nielsen Transportation Group (C) by Lynn Sharp Paine, Lara Adamsons
The Kaesong Industrial Complex (A) by Dante Roscini, Eric Werker, Nan-koo Yeo
Sara Campbell Ltd. (C) by Romana L. Autrey, V.G. Narayanan, Julia Rozovsky
Stolt-Nielsen Transportation Group (D) by Lynn Sharp Paine, Lara Adamsons
Memo From Counsel: Antitrust Law and Customer Allocation by Lynn Sharp Paine,
Lara Adamsons
HurryDate by Sharon Katz, Edward J. Riedl, Jessica Deckinger
Stolt-Nielsen Transportation Group (Supplement) by Lynn Sharp Paine, Lara

Adamsons
Stolt-Nielsen Transportation Group by Lynn Sharp Paine, Lara Adamsons
Stolt-Nielsen Transportation Group (B) by Lynn Sharp Paine, Lara Adamsons
Generation Health: A Pioneer in Genetics Benefit Management (A) by Robert F.

Higgins, Jeffrey D. Marrazzo, Rachel Gordon
Acciona and the Battle for Control of Endesa by Belen Villalonga, Rachelle Silverberg
Hulu: An Evil Plot to Destroy the World? by Anita Elberse, Sunil Gupta
J&L Railroad: The Board Meeting by Kenneth Eades, Rick Green, Jeannine Lehman
The Joslin Diabetes Center by Michael E. Porter, Elizabeth Olmsted Teisberg, Scott
Wallace
Blaine Kitchenware, Inc.: Capital Structure (Brief Case) by Joel L. Heilprin, Timothy
A. Luehrman
Gilead Sciences Inc.: Access Program by V. Kasturi Rangan, Katharine Lee
Blaine Kitchenware, Inc.: Capital Structure, Spreadsheet Supplement by Timothy A.

Luehrman, Joel L. Heilprin
Sanlu Group and the Tainted Milk Crisis by Shih-Fen Chen, Francis Sun
The New Economy by Alan R Beckenstein
University of Virginia Investment Management Company (UVIMCO)ñ 2007 by Robert

M. Conroy
The Big Three Performance Variables: Macroperformance of the United States and
the Eurozone by Alan R Beckenstein
Roshan: Light at the End of the Tunnel in Afghanistan by Herman B Leonard, Qahir
Dhanani
Genpact Inc. ñ Business Process Outsourcing to India by Shih-Fen Chen, Ramasastry

Chandrasekhar
Polaris Management: The Logstor Ror A/S Journey by Susan Chaplinsky, Julie Engell,
Elena Loutskina
Carolina for Kibera by Kathleen L. McGinn, Cailin B. Hammer
Polaris Management: The Logstor Ror A/S Journey, Spreadsheet Supplement by

Susan Chaplinsky, Julie Engell, Elena Loutskina
Building Career Foundations: Kevin Williams (B), Video by Monica Higgins
Transworld Auto Parts (B) by V.G. Narayanan, Lisa Brem
Congressional Candidate Dan Silver and KNP Communications by Amy J.C. Cuddy,
Nithyasri Sharma
Transworld Auto Parts (A) by V.G. Narayanan, Lisa Brem
The Risk Management Foundation of the Harvard Medical Institutions, Inc. by

Richard Bohmer, Stephen P. Bradley, Natalie Kindred
We Have a Terrible Tragedy Here (F) by Gerard Seijts
We Have a Terrible Tragedy Here (C) by Gerard Seijts
eBay Partner Network (B) by Benjamin Edelman, Ian I. Larkin
Weathering the Storm: Awarding an Honorary Degree to Canadaís Pioneer Abortion

Doctor (A) by Gerard Seijts, Michael Sider, Ken Mark
We Have a Terrible Tragedy Here (E) by Gerard Seijts
We Have a Terrible Tragedy Here (B) by Gerard Seijts
Fiat and Chrysler: Gaining on Global Automakers? by Robert E. Spekman, Jacki Fritz
Clean Coal in the U.S. and China: An Industry Note by Robert A. Burgelman, Andrew
S. Grove, Debra Schifrin
Noble Group by C. Fritz Foley, Michael Shih-Ta Chen, Matthew Johnson, Linnea
Meyer
Wiwa v. Royal Dutch/Shell by Lynn Sharp Paine, Lara Adamsons
Voyages Soleil: The Hedging Decision by Stephen Sapp, Jonathan Michel
Asimco: Developing Human Capital in China by Gilbert Wong, Grace Loo
Societe Generale (B): The Jerome Kerviel Affair by Francois Brochet
Scharffen Berger Chocolate Maker (B) by Daniel C. Snow
Societe Generale (A): The Jerome Kerviel Affair by Francois Brochet
Citigroup-Wachovia-Wells Fargo by Guhan Subramanian, Nithyasri Sharma
Which Innovation Efforts Will Pay? by Alexander Kandybin
What Executives Donít Get About Sustainability (and Further Notes on the Profit
Motive) by Michael S. Hopkins
Set Up Remote Workers to Thrive by Jay Mulki, Fleura Bardhi, Felicia Lassk, Jayne
Nanavaty-Dahl
Worldcom Inc.: What Went Wrong? by Kamala Gollakota, Vipin Gupta
Which Way Should You Downsize in a Crisis? by Christopher Zatzick, Mitchell Lee
Marks, Roderick Iverson
The Mini-Cases: 5 Companies, 5 Strategies, 5 Transformations by Samuel Fromartz
Does IP Strategy Have to Cripple Open Innovation? by Oliver Alexy, Paola Criscuolo,
Ammon Salter
8 Reasons Sustainability Will Change Management (That You Never Thought of) by
Michael S. Hopkins
One CEOís Trip From Dismissive to Convinced by Bruce Posner
Sustainability and Competitive Advantage by Michael S. Hopkins, Andrew Townend,

Zayna Khayat, Balu Balagopal, Martin Reeves, Maurice Berns, Nina Kruschwitz
Charlie Eitel, CEO, Simmons ñ 2003, Video by Amy C. Edmondson
ADR Choices Video (Alternative Dispute Resolution Vignettes), Video by Michael A.

Wheeler, James K. Sebenius
Noble Group, Spreadsheet Supplement by C. Fritz Foley, Matthew Johnson
Citigroupís Exchange Offer (B) by Robin Greenwood, James Quinn
Eden McCallum: A Network-Based Consulting Firm (A) by Heidi K. Gardner, Robert

G. Eccles
Li & Fung: Growth for a Supply-Chain Specialist by Stephen Ko, Grace Loo
Scooter Lindley: The Formation Call by Lena G. Goldberg
Saudi Arabia: Ready for Takeoff? by F. John Mathis, Barbara S. Petitt
Citigroupís Exchange Offer (C) by Robin Greenwood, James Quinn
eBay Partner Network (A) by Benjamin Edelman, Ian I. Larkin

We Have a Terrible Tragedy Here (A) by Gerard Seijts
Weighing Career Choices by Eric A. Morse, Ken Mark
eBay Partner Network (C) by Benjamin Edelman, Ian I. Larkin
Endeavor: Creating a Global Movement for High-Impact Entrepreneurship by

William A. Sahlman
bp and Corporate Greenwash by Michael Sider
We Have a Terrible Tragedy Here (D) by Gerard Seijts

Doctor (B) by Gerard Seijts, Michael Sider, Ken Mark
Cariboo Industrial Ltd. by Dan Thompson
Leading Innovation at Kelvingrove (B) by Jeanne M. Liedtka, Randy Salzman
Leading Innovation at Kelvingrove (A) by Jeanne M. Liedtka, Randy Salzman
Root Capital by V. Kasturi Rangan, Katharine Lee
Heartland Payment Systmems, Inc. by Graeme Rankine
Integrated Project Delivery at Autodesk, Inc. (A) by Amy C. Edmondson, Faaiza

Rashid
Freedom Technology Services by Edward D. Hess
WestJet in 2009: The Fleet Expansion Decision by Stewart Thornhill, Ken Mark
Motor City: A Disruptive Business Model (A) by Edward D. Hess
Bristol-Myers Squibb Company ñ Managing Shareholdersí Expectations by Murray J.

Bryant, Tapasvi Narula
Integrated Project Delivery at Autodesk, Inc (C) by Amy C. Edmondson, Faaiza

Rashid
Cordia Harrington: The Rise of the Bun Lady by Edward D. Hess, Gosia Glinska
Integrated Project Delivery at Autodesk, Inc. (B) by Amy C. Edmondson, Faaiza
Rashid
Motor City: A Disruptive Business Model (B) by Edward D. Hess
LG Investments, LLC: A Family Business in Generational Transition (A) by Edward D.

Hess
Peter Schultz at the Scripps Research Institute by H. Kent Bowen, Alison Berkley
Wagonfeld, Courtney Purrington
LG Investments, LLC: A Family Business in Generational Transition (B) by Edward D.

Hess
Primo Benzina AG by Graeme Rankine
Leaders Bank: Creating a Great Place to Work by Edward D. Hess, Gosia Glinska
ZINK Imaging: ìZero Ink (TM)î by William A. Sahlman, Sarah Greene Flaherty
Valuing Wal-Mart Stock by Stephen R. Foerster
California Choppers by Dan Thompson
Avid Radiopharmaceuticals and Lighthouse Capital Partners by Matthew Rhodes-

Kropf, Ann Leamon
VF Corp: Acquiring the Iconic Skateboard Footwear Brand Vans by Basil A. Kalymon,
Jordan Mitchell
Czech Mate: Jake and Danís Marvelous Adventure by Elliot N. Weiss, Robert Collier,
Mike Kadish
J. P. Morgan by Richard S. Tedlow, David Ruben
Sustainability Challenges in the Shrimp Industry (B): Policy Alternatives by Robert

D. Landel, Fernando Ganoza, Shankar Raja
Culinarian Cookware: Pondering Price Promotion (Brief Case) by John A. Quelch,

Heather Beckham
Intel NBI: Image Components Organization by Willy Shih, Thomas Thurston
Sustainability Challenges in the Shrimp Industry (A) by Robert D. Landel, Fernando

Ganoza, Shankar Raja
Sniffing Out Opportunities at PetSmart by V.G. Narayanan, Lisa Brem
Chongqing Peace Medical Corporation Ltd (B): Charting a Strategy in Chinaís

Rapidly Changing Health-Care Environment by Michael J. Fratantuono, Zhuoran Li
The Future of Iraq Project (A) by Noel Maurer, Sogomon Tarontsi
YMCA of London, Ontario by W. Glenn Rowe, Pat MacDonald
Chonqing Peace Medical Corporation Ltd (A): Establishing A Foothold in Chinaís

Health-Care Environment by Michael J. Fratantuono, Zhuoran Li
Probability Assessment Exercise Global by Matthias Hild
The Termination of U.S. Auto Dealerships in 2009 by Das Narayandas, Kerry

Herman, Sarah Morton
Vidalia Onions ñ Sweet and Sour Transitions by Peter Tingling, Tiffany Jung, Robert
Park, Damian Lee
The Future of Iraq Project (B) by Noel Maurer, Sogomon Tarontsi
FinePrint Company (Abridged) by Luann J. Lynch
Mercury Athletic: Valuing the Opportunity (Brief Case) by Timothy A. Luehrman,

Joel L. Heilprin
CapitaLand Ltd: CEO Selection by Thomas J. Delong, Michael Shih-Ta Chen, G.A.
Donovan
Online Piracy: Jaywalking or Theft? by Alex Beamish
Mercury Athletic: Valuing the Opportunity Case Exhibits, Spreadsheet Supplement

by Timothy A. Luehrman, Joel L. Heilprin
Canadian Air Transport Security Authority (CATSA) by Darren Meister, Ken Mark
Sack It & Pack It, Inc.: 12 Combinations of GAAP and How They Differ by Mark E.
Haskins
Camp Lakeview by John S. Haywood-Farmer, Tammy Shnier
Novasys Medical by Richard G. Hamermesh, Lauren Barley

Baring Private Equity Partners India Limited: Banking Services for the Poor in
Bangladesh by Ram Kumar Kakani, Munish Thakur
Acumen Fund: Measurement in Impact Investing (A) by Alnoor Ebrahim, V. Kasturi

Rangan
Green Copier Recycling: Entrepreneur Meets Private Equity by Edward D. Hess
Zuora Inc.: Venturing into Cloud Computing by Robert A. Burgelman, Maalika

Manoharan
Discopress by Elliot N. Weiss, Matthew Fischer
Acumen Fund: Measurement in Impact Investing (B) by Alnoor Ebrahim, V. Kasturi

Rangan
Appalachian Commercial Cleaners: Family Dynamics Versus The Business by

Edward D. Hess
Toops Wholesale by Elliot N. Weiss, Bill McGettigan, Michael Murphy
One South: Investing in Emerging Markets (B) by Nicolas P. Retsinas, Justin

Ginsburgh
Making RFID Work: The Worldís Largest University Library RFID Implementation
by Benjamin Yen, Boby Shiu
Managing Inventories: The Reorder Point System by Robert D. Landel, James R.

Freeland, Elliot N. Weiss
Designing Learning Launches by Jeanne M. Liedtka, Edward D. Hess
One South: Investing in Emerging Markets (A) by Nicolas P. Retsinas, Justin

Ginsburgh
Airflow Aircraft (Abridged) by Elliot N. Weiss, Kanji Fujii
Winston & Holmes by Mary Heisz, Jason Landau
Strategic Conversations at Suncorp Commercial Insurance (B) by Jeanne M. Liedtka
Managing Inventories: Fundamentals by Robert D. Landel, James R. Freeland, Elliot

N. Weiss
Managing Inventories: Determining Order Quantity by Robert D. Landel, James R.
Strategic Conversations at Suncorp Commercial Insurance (C) by Jeanne M. Liedtka
Strategic Conversations at Suncorp Commercial Insurance (A) by Jeanne M. Liedtka
Twilight Acre Farms Limited by Mary Heisz, Stephen Rene Frey
Intellectual Ventures by Andrei Hagiu, David B. Yoffie, Alison Berkley Wagonfeld
The Canada Pension Plan: Investing in Equities by Walid Busaba, Zeigham Khokher,
Ken Mark
Safety at Fluor Hanford (A) by Andrew C. Inkpen, Michael Moffett
Safety at Fluor Hanford (B) by Andrew C. Inkpen, Michael Moffett
Vartana: The Creation of a Bank for Canadaís Civil Society Sector by Kenneth G.
Hardy, Ryan Little
Colombia: Organizing for Competitiveness by Michael E. Porter, Jorge Ramirez-

Vallejo
Consumer Lending in Japan: Citi CFJ (B) by Gunnar Trumbull, Akiko Kanno
Nantucket Nectars: The Exit by Joseph B. Lassiter, William A. Sahlman, Noam

Wasserman
Economic Exposure by Marc Lipson
Western Union: Our World, Our Family by Christopher Marquis
Urban Decay: A Great Idea by Lena G. Goldberg
VIZIO, Inc. by Krishna G. Palepu, Liz Kind
Understanding the Sarbanes-Oxley Act and Its Impact by Mary Heisz, Devin Scarrow
United Way by Allen Grossman, Catherine Ross
Juno Beach Centre by James H. Tiessen
Competing Through Business Models (D), Module Note by Ramon Casadesus ñ

Masanell, Taylor Larson
Keidanren: Foreign Political Contributions in Japan by Mitsuru Misawa
FedEx Corp. Versus United Parcel Service of America, Inc.: Who Will Deliver Returns
from China? by Marc Lipson, Robert F. Bruner, Sean Carr
Semprae Laboratories by Garth Saloner, Claire Magat Raffaelli
The London 2012 Olympic Games by John T. Gourville, Marco Bertini
Leveraging Diversity Through Psychological Safety by Amy C. Edmondson, Kathryn

S. Roloff
Leadership for Change by Alan Hassenfeld, Tae Yoo, Fadi Ghandour, Michael J.
Critelli, William Swope, Karen Christensen
VIRGINIA-Class Submarine: Two for Four in 2012 (A) by Thomas Cross, Jeff
Pottinger
The Promise: The Basic Building Block of Accountability by Mihnea C. Moldoveanu
How Mattering Maps Affect Behavior by George Loewenstein, Karl Moene
See No Evil: Why We Overlook Other Peopleís Unethical Behaviour by Francesca

Gino, Don A. Moore, Max H. Bazerman
Ceramicas of Costaragua: The Challenges of Selling to Low-Income Citizens by

Roberto Gutierrez, Diana M. Trujillo, Luz E. Orozco, Marcus Thiell
Genzyme Center (C) by Michael W. Toffel, Aldo Sesia Jr.
Dragonfly Therapeutic Retreats: Creating an Affordable Indulgence by Gilbert Wong,

Po Chung, Josephine Lau
Whoís With Me? False Consensus and Ethical Decision Making by Francis Flynn,
Scott Wiltermuth
Integrity: Without It, Nothing Works by Michael C. Jensen, Karen Christensen
The Virtue Matrix Reloaded: What Can it Tell Us About Corporate Social
Responsibility Now? by Roger L. Martin, Alison Kemper, Jennifer Riel
Naxos: Changing the World of Classical Music by Marcus Schuetz, Grace Loo

Vartana: The Creation of a Bank for Canadaís Civil Society Sector by Kenneth G.
Hardy, Ryan Little
Colombia: Organizing for Competitiveness by Michael E. Porter, Jorge Ramirez-

Vallejo
Consumer Lending in Japan: Citi CFJ (B) by Gunnar Trumbull, Akiko Kanno
Nantucket Nectars: The Exit by Joseph B. Lassiter, William A. Sahlman, Noam

Wasserman
Economic Exposure by Marc Lipson
Western Union: Our World, Our Family by Christopher Marquis
VIZIO, Inc. by Krishna G. Palepu, Liz Kind
Understanding the Sarbanes-Oxley Act and Its Impact by Mary Heisz, Devin Scarrow
Biocon: Interview with Dr. Kiran Mazumdar Shaw, CEO, Video by Sunil Gupta
Managing Your Own Human Capital: Executive Interview Exercise (2009) by Boris
Groysberg, Robin Abrahams
MINTing Innovation at NewYork-Presbyterian by Richard G. Hamermesh, David

Kiron
Nanosolar, Inc. by Thomas Steenburgh, Alison Berkley Wagonfeld
The European Recycling Platform: Promoting Competition in E-Waste Recycling by

Hau Lee, Maria Shao
Quick Drying Paint And Licensing Negotiations by Robert Tancer, Paul G. Johnson
Foreign Investment in Russia: Challenging the Bear by F. John Mathis, Barbara S.

Petitt
Ought to ìCanî: Questions for an Entrepreneurial Future by Saras Sarasvathy,

Sankaran Venkataraman
Plantar S.A. (Brazil): The Value of Carbon Assets by John Zerio, Marco A. Conejero
Otoyol Motor Company by Jim Kayalar
Introduction to International Financial Reporting Standards (IFRS) in Canada by

Chris Sturby, Gillian Heisz
Gold Peak Electronics: R&D Globalization from East to West by Kuldeep Kumar,
Maya Kumar
Wal-Mart and Bharti: Transforming Retail in India by Indranil Bose, Shilpi Banerjee,
Edo de Vries Robbe
The TSMC Way: Meeting Customer Needs at Taiwan Semiconductor Manufacturing

Company Spreadsheet Supplement by Willy Shih
Pravda Asset Management by Richard B. Evans
Eurozone Rate Cuts in 2008: Oui or Nein? by Peter Rodriguez
Calera Corporation by Joseph B. Lassiter, Thomas Steenburgh, Lauren Barley
Choosing a GAAP for Canada by Karthik Ramanna, Beiting Cheng |
Slanket: Responding to Snuggieís Market Entry by John Deighton, Leora Kornfeld
Marketing Planning at Just Us! Cafes by Sara Loudyi, Julia Sagebien, Normand
Turgeon, Ian McKillop
Samsung Electronics: Global Flash Memory Market by Bruce McKern, Brian Tayan
Virginia Investment Partners Optimal Portfolio Allocation by Richard B. Evans
Whole Foods: Balancing Social Mission and Growth by Christopher Marquis, Marya
Besharov, Bobbi Thomason
Nomuraís Global Growth: Picking Up Pieces of Lehman by C. Fritz Foley, Linnea

Meyer
SK Telecom: Pursuing Happiness through Corporate Social Responsibility by

Christopher Marquis, Kwang Y. Ryu, Philip Mirvis, Bobbi Thomason
Managing Individual Human Capital: Research Resources by Boris Groysberg, Emilie

Codega

Liquidity, Mutual Fund Flows, and ReFlow Management, LLC by Richard B. Evans,
Michael Mills
Eddie Bauer (A) by Paul M. Healy, Sharon Katz, Aldo Sesia Jr.
Managing Organizational Human Capital: Research Resources by Boris Groysberg,

Ann Cullen
Eddie Bauer (C) by Paul M. Healy, Sharon Katz, Aldo Sesia Jr.
Pittinos Financial Advisors, LLC by Marc Lipson, Richard B. Evans
Eddie Bauer (B) by Paul M. Healy, Sharon Katz, Aldo Sesia Jr.
Life Stories of Recent MBAs: Empowering Others by Nitin Nohria, Daisy Wademan
Dowling, Matthew D. Breitfelder
Life Stories of Recent MBAs: Leading an Integrated Life by Nitin Nohria, Daisy
Wademan Dowling, Matthew D. Breitfelder
Life Stories of Recent MBAs: Motivations by Nitin Nohria, Matthew D. Breitfelder,

Daisy Wademan Dowling
Jaime Irick: Life Story of a Recent MBA by Nitin Nohria, Matthew D. Breitfelder,
Monica Chi: Life Story of a Recent MBA by Nitin Nohria, Matthew D. Breitfelder,
Life Stories of Recent MBAs: Leadership Purpose by Nitin Nohria, Matthew D.

Life Stories of Recent MBAs: Relationships and Support Teams by Nitin Nohria,
Daisy Wademan Dowling, Matthew D. Breitfelder
Sachin Jain: Life Story of a Recent MBA by Nitin Nohria, Daisy Wademan Dowling,
Matthew D. Breitfelder
Life Stories of Recent MBAs: Losing Their Way by Nitin Nohria, Daisy Wademan
Ann Gildroy: Life Story of a Recent MBA by Nitin Nohria, Daisy Wademan Dowling,
Daniel Salvadori: Life Story of a Recent MBA by Nitin Nohria, Daisy Wademan
Life Stories of Recent MBAs: Developing Self-Awareness by Nitin Nohria, Matthew D.

Life Stories of Recent MBAs by Nitin Nohria, Matthew D. Breitfelder, Daisy

Wademan Dowling
Alex Mandl: Life Story of a Recent MBA by Nitin Nohria, Matthew D. Breitfelder,
Life Stories of Recent MBAs: Values and Ethical Challenges by Nitin Nohria, Matthew
D. Breitfelder, Daisy Wademan Dowling
Life Stories of Recent MBAs: Coping with Crucibles by Nitin Nohria, Daisy Wademan
The Story of K2 and the Brotherhood of the Rope by James G. Clawson, Gerry Yemen
Diversity at JPMorgan Chase: Right is Good Enough for Me (B) by Martin N.

Davidson, Gerry Yemen
Diversity at JPMorgan Chase: Right is Good Enough for Me (A) by Martin N.

Davidson, Gerry Yemen
Dennis Paustenbach: I Never Thought of It as Work by James G. Clawson, Gerry

Yemen
Petrobras in Ecuador (C): Lula and Political Risk at Home by Aldo Musacchio, Lena
G. Goldberg
Intel NBI: Radio-Frequency Identification by Willy Shih, Thomas Thurston
Shenzhen Development Bank by Li Jin, Yuhai Xuan, X.B. (Xiao-Bing) Bai
Monsanto Company by Marc Lipson, Rick Green
Genzymeís CSR Dilemma: How to Play its HAND by Christopher A. Bartlett, Tarun
Khanna, Prithwiraj Choudhury
Crocs, Inc. by Marc Lipson, Gaurav Gupta
Kansas City Zephyrs Baseball Club, Inc. 2006 by Krishna G. Palepu

From Phones to Loans: Is Now the Time for Virgin Money Canada? by Pratima
Bansal, Michael Wood
Parity Conditions in International Markets by Marc Lipson
Steel Street by Arthur I Segel, William J. Poorvu, Ben Creo, Justin Ginsburgh
Intel NBI: Vivonic by Willy Shih, Thomas Thurston
Sowers Action (A): The First Ten Yards by Po Chung, Gilbert Wong, Iris Wang
Cellular Telecommunications: An Industry Driven by Intellectual Property and

Technical Standards by Robert A. Burgelman, Margaret LaBrecque, David W. Hoyt,
Amanda Silverman
Trilogy Health Services, LLC: Building a Great Service Company by Edward D. Hess,
Gosia Glinska
Pan Boricua: Developing a Market Strategy for the Hispanic Market in the United
States by Victor Quinones, Julia Sagebien, Marisol Perez-Savelli, Eva Perez, Jennifer
Catinchi
Royal Dutch/Shell: A Shell Game with Oil Reserves (A) by David F. Larcker, Robert
Lawson, Brian Tayan
Indian Railways: Building a Permanent Legacy? by Aldo Musacchio, Tarun Khanna,

Rachna Tahilyani
Royal Dutch/Shell: A Shell Game with Oil Reservesñ Governance Overhaul after
Scandal (B) by David F. Larcker, Robert Lawson, Brian Tayan
Note on Accounting for Property, Plant and Equipment by Chris Sturby, Gillian Heisz
Jones Lang LaSalle: Reorganizing around the Customer (2005) by Ranjay Gulati,
Lucia Marshall
Customs Unions and Free Trade Areas by Peter Debaere
Vancouver YMCA: The Turnaround of a Public Icon by Gerard Seijts, Ken Mark
Swire Beverages: Implementing CSR in China by Christopher Marquis, G.A. Donovan,

Yi Kwan Chu
Thought This Was Easy? U.S.-Thailand Free Trade Agreement by Peter Debaere,
Christine Davies
The Profit-Maximizing Firm as Multinational Corporation by Peter Debaere
The Profit-Maximizing Firm as Exporter by Peter Debaere
Intuit by Frank V. Cespedes
Global Wine War 2009: New World versus Old by Christopher A. Bartlett
Jim Kutsch: Leader with a Cause by Erika H. James, Rebecca Oliver

Co. by Willy Shih, Chen-Fu Chien, Chintay Shih, Jack Chang
Levi Strauss & Co. (C) by Mark Leslie
Levi Strauss & Co. (A) by Mark Leslie
Cabot Pharmaceuticals, Inc. by Frank V. Cespedes, John T. Gourville
Levi Strauss & Co. (B) by Mark Leslie
Bank of America Sports Sponsorship by Stephen A. Greyser, John L. Teopaco
Health Nut by Colleen Sharen, Venessa M. Strike
WestJet: Building a High-Engagement Culture by Gerard Seijts, Ken Mark
Researching a Company by Willy Shih, Meghan Dolan
What Are Business Models, and How Are They Built?, Module Note by Clayton M.
Christensen, Mark W. Johnson
Telegraph Media Group: The Newspaper Is Dead, Long Live the (E), Change ñ A
Work in Progress by Anirudh Dhebar
Telegraph Media Group: The Newspaper Is Dead, Long Live the (B), Editorial Change
ñ Taking the Telegraph into the 21st Century by Anirudh Dhebar
Telegraph Media Group: The Newspaper Is Dead, Long Live the (D), Making It All
Worthwhile: Closing the Loop with Advertisers by Anirudh Dhebar
Telegraph Media Group: The Newspaper Is Dead, Long Live the (A), Change, a
Business and Leadership Imperative by Anirudh Dhebar
Telegraph Media Group: The Newspaper Is Dead, Long Live the (C), Editorial Change
ñ The Key Word Is Integration by Anirudh Dhebar
Pandora: Royalties Kill the Web Radio Star? (A) by Robert C. Pozen, Alex Rosenfeld
Pandora: Royalties Kill the Web Radio Star? (B) by Robert C. Pozen, Alex Rosenfeld
HPís ProCurve in 2009: Internal Entrepreneurship Navigates Evolving Corporate

Strategy by Robert A. Burgelman, Webb McKinney, Philip Meza
The Changing of the Guard: Planning for Succession at Madison Childrenís

Foundation (B) by Liz Livingston Howard

Foundation (A) by Liz Livingston Howard
Tenova: Mining for Growth in Economic Crisis by Gary P. Pisano, Elena Corsi, Elisa
Farri
Managing Creativity at Shanghai Tang by Roy Y. J. Chua, Robert G. Eccles
Bottom-of-the-Pyramid: Organizational Barriers to Implementation by Mette Olsen,

Eva Boxenbaum
The I-Form Organization by Raymond E. Miles, Grant Miles, Charles C. Snow,

Kirsimarja Blomqvist, Hector Rocha
Liberating Leadership: How the Initiative-Freeing Radical Organizational Form Has

Been Successfully Adopted by Isaac Getz
Multinational Enterprises and the Promotion of Civil Society: The Challenge for 21st
Century Capitalism by Mark Lehrer, Christian Delaunay
Organizational Ambidexterity: IBM and Emerging Business Opportunities by Charles

A. OíReilly, J. Bruce Harreld, Michael L. Tushman
The Emergence and Evolution of the Multidimensional Organization by J.

Strikwerda, J. W. Stoelhorst
NTT DoCoMo (TM): Value Innovation at DoCoMo by W. Chan Kim, Renee

Mauborgne, Ben M. Bensaou, Jason Hunter, Yashushi Shiina
Transkin Income Fund: Leading Entrepreneurial Teams by Gerard Seijts, Jana Seijts,
Ken Mark
Levi Strauss & Co. (D) by Mark Leslie, Katherine Rudolph-Bose
Ma Jun and the IPE: Using Information to Improve Chinaís Environment by Hau Lee,
Erica Plambeck, Maria Shao
Cold Opportunity (A): The Nils Bergqvist Story by Saras Sarasvathy
Press Ganey and HCAHPS by Daniel Kessler
Cold Opportunity (B): The ICEHOTEL Story by Saras Sarasvathy
Cold Opportunity (C): The Absolut ICEBARS Story by Saras Sarasvathy
Systematic: The Race for Partners by Anthony Goerzen, Ana Colovic
BCE Inc.: Facing the Future by Stephen R. Foerster, W. Glenn Rowe, Heather Tobin
Competing with quality service in good times and bad by Leonard L. Berry
Service sabotage: The dark side of service dynamics by Lloyd C. Harris, Emmanuel
Ogbonna
Embracing the Whole Individual: Advantages of a Dual-centric Perspective of Work

and Life by Kristina A. Bourne, Fiona Wilson, Scott W. Lester, Jill Kickul
A Brand is Forever! A Framework for Revitalizing Declining and Dead Brands by

Sunil Thomas, Chiranjeev Kohli
The Weekend that Changed Wall Street by Yiorgos Allayannis, Christopher Brandriff
The Turn-Around at Highland Elementary School by Stacey Childress, Andrew

Goldin
What Happened at Citigroup? by Clayton Rose, Aldo Sesia Jr.
From Little Things Big Things Grow: The Clontarf Foundation Program for
Aboriginal Boys by F. Warren McFarlan, Michael R. Vitale
Samsung Tesco Homeplus and Corporate Social Responsibility by Youngchan Kim,

Kwango Ahn
Risk Management at Wellfleet Bank: Abridged by Anette Mikes
Dog Concierges, LLC: Transaction Analysis and Statement of Cash Flows Preparation
by Mark E. Haskins
Googleís Android: Will It Shake Up the Wireless Industry in 2009 and Beyond? by
Robert A. Burgelman, Amanda Silverman, Christof Wittig, David W. Hoyt
Incentive Problems in a Software Company by Jeffrey Pfeffer
Wareham SC Systems, Inc. by David F. Hawkins
Mellace Family Brands, Inc.: Building a Socially Responsible Enterprise by Edward

D. Hess, Gosia Glinska
Lonestar Graphite by Robert S. Harris, Jason Gaede
Kim Park (B): Liabilities by David F. Hawkins, Gregory S. Miller, V.G. Narayanan
Kim Park (A): Long-lived Nonmonetary Assets by David F. Hawkins
Using Social Media in the B2B Context by Robert E. Spekman, Elaine Dotson
Lonestar Graphite, Spreadsheet Supplement by Robert S. Harris, Jason Gaede
The Blackstone Group: Merlin Entertainment by Nabil N. El-Hage, Brenda Chia
Alacra, Inc. by Lynda M. Applegate, Aldo Sesia Jr.
Sustainability at Millipore by Michael W. Toffel, Katharine Lee
HKCOLO: Expanding Connectivity in Asiaís Telecom Hub by Kwok-chuen Kwok, Edo

de Vries Robbe
Echoing Green by Julie Battilana, Thomas J. Delong, James Weber
Pacific Century CyberWorks: The Road to Privatisation by Hung Gay Fung, Gerald
Yong Gao, Jot Yau, Zeba Khan
Dharavi: Developing Asiaís Largest Slum by Lakshmi Iyer, John D. Macomber,

Namrata Arora
VeeV on the Rocks? by Joshua D. Margolis, Christopher Marquis, Laura Winig
Making Waves in Rural Kenya by Sebastian Herrmann, Glenn Brophey, Denyse

Lafrance-Horning
MAN B&W Diesel A/S ñ Managing Licensees in a Globalized World by Torban

Pedersen, Jacob Pyndt
Radiant Cosmetics: Whatís in a Pout? by Robert C. Pozen, Mary Ellen Hammond
Competing Through Business Models: Introductory Note for Students, Course

Overview by Ramon Casadesus ñ Masanell
Innovation From Inside Out by Erik Simanis, Stuart L. Hart
The Millennium Challenge Corporation and Ghana by Alnoor Ebrahim, V. Kasturi

Rangan
Goodyear Tire & Rubber Company: Follow-On Equity Issue by Susan Chaplinsky,
Warren Estey
Executive Pay and the Credit Crisis of 2008 (B) by V.G. Narayanan, Lisa Brem
The cheating culture: A global societal phenomenon by Victoia L. Crittenden,

Richard C. Hanna,
Outsourcing Support Functions: Identifying and Managing the Good, the Bad, and
the Ugly by Cecily A. Raiborn, Janet B. Butler, Marc F. Massoud
Entrepreneurial orientation: An applied perspective by S. Trevis Certo, Todd W.

Moss, Jeremy C. Short
Process Completeness: Strategies for Aligning Service Systems with Customersí

Service Needs by Gabriele Piccoli, Kathryn Brohman, Richard T. Watson, A
Parasuraman
Blue Ocean or Stormy Waters? Buying Nix Check Cashing by Peter Tufano, Andrea
Ryan
Note on Capital in the U.S. Financial Industry by Clayton Rose, Scott Waggoner
BW Manufacturing Company by Brandt Allen
The Seven Questions of Marketing Strategy by Paul W. Farris, Mark Parry, Rajkumar
Venkatesan
The Financial Crisis of 2007-2009: The Road to Systemic Risk by Yiorgos Allayannis
Pfizer: Letter from the Chairman (A) by Robert L. Simons, Natalie Kindred
Delphi Corp. and the Credit Derivatives Market (A) by Stuart C. Gilson, Victoria
Ivashina, Sarah L. Abbott
Diageo and East African Breweries Ltd.: Tapping New Markets for Social Good by
Rosabeth Moss Kanter, Matthew Bird
Leading Corporate Renewal: Selim Bassoul at Middleby Corporation by James Shein,

Evan Meagher
Citigroupís Exchange Offer by Robin Greenwood, James Quinn
Tale of the Lynx (B) by Noam Wasserman
CITC and Arthur D. Little: Deregulation and Liberaisation of the Saudi Telecom
Sector (B) by Indranil Bose, Shilpi Banerjee
New Life: Scaling Up Social Enterprise Start-Ups by Gilbert Wong, Saimond Ip,
Penelope Chan
For the Love of Good Food: The pLateTrace Project (A) by Nicole R.D. Haggerty,
Eliciting and Evaluating Expert Opinion by Kenneth C. Lichtendahl
Arcor: Global Strategy and Local Turbulence (Abridged) by Pankaj Ghemawat,

Michael G. Rukstad, Jennifer L. Illes
Morph the Web To Build Empathy, Trust and Sales by Glen L. Urban, John R. Hauser,
Guilherme Liberali, Michael Braun, Fareena Sultan
How to Become a Better ManagerÖ ..By Thinking Like a Designer by Jimmy

Guterman, Nancy Duarte, Garr Reynolds
How to Implement Blue Ocean Strategy by W. Chan Kim, Renee Mauborgne, Katrina
Ling
The Practice of Global Product Development (With Updates by Steven D. Eppinger)

by Steven D. Eppinger, Anil R Chitkara
How a US Consumer Products Company Unlocked the Three Tiers of Noncustomers

by W. Chan Kim, Renee Mauborgne, Olivier Henry
How Facts Change Everything (If You Let Them) by Jimmy Guterman, Edward Tufte
Designing Waits that Work by Donald A. Norman

Lessons From Breakthrough Strategic Moves Over the Last Century by W. Chan Kim,
Renee Mauborgne, Jason Hunter
Leading the City of Los Rios into a Blue Ocean by W. Chan Kim, Renee Mauborgne,
Olivier Henry
Setting You Up to Fail? by Jean-Louis Barsoux, Jean-Francois Manzoni
How to Manage Outside Innovation by Kevin Boudreau, Karim R. Lakhani
How to Manage Virtual Teams by Frank Siebdrat, Martin Hoegl, Holger Ernst
Tom Muccio: Negotiating the P&G Relationship with Wal-Mart (Video), DVD by
James K. Sebenius, Ellen Knebel
Blue Ocean or Stormy Weather? Buying Nix Check Cashing, Spreadsheet Supplement
by Peter Tufano, Andrea Ryan
Whose Life is This? A Creativity Exercise by Kamalini Ramdas, Jeneanne Rae
The Rise of President Barack Hussein Obama by David A. Thomas, Laura Morgan
Roberts, Stephanie J Creary
SABIS ñ A Global Educational Venture From Lebanon by Daniel J. Isenberg
Leading Organic Growth: Module Caselets by Jeanne M. Liedtka, Sean Carr, Andrew
King
Mrs. Ebtissam Algosaibi: An Entrepreneur in the Kingdom of Saudi Arabia by Daniel

J. Isenberg
Business Model Innovation: A Process Model by Jeanne M. Liedtka, Angela Meyer
Cincinnati Childrenís Hospital Medical Center by Amy C. Edmondson, Anita Tucker
Plaza, the Logistics Park of Zaragoza by Noel Watson, Santiago Kraiselburd
The Creative Industries: Managing and Marketing Talent, Module Note by Anita
Elberse
iPremier (B): Denial of Service Attack (Graphic Novel Version) by Robert D. Austin,
Jeremy C. Short
The Creative Industries: Managing Products and Product Portfolios, Module Note by
Anita Elberse
iPremier (C): Denial of Service Attack (Graphic Novel Version) by Robert D. Austin,
Jeremy C. Short
How Institutional Investors Think About Real Estate by Arthur I Segel
Manchester Products: A Brand Transition Challenge (Brief Case) by John A. Quelch,

Heather Beckham
The U.S. Economy, 2009 by David W. Conklin, Danielle Cadieux
Target Corporation: Ackman versus the Board by Krishna G. Palepu, Suraj

Srinivasan, James Weber
Paradise Vacations by Jonathan Michel, Mark Vandenbosch
iPremier (A): Denial of Service Attack (Graphic Novel Version) by Robert D. Austin,
Jeremy C. Short
HTC Corp. in 2009 by David B. Yoffie, Renee Kim
Succession Planning: Surviving the Next Generation by Ilan Alon, Kimberley Howard
Analyzing New Venture Opportunities by Michael J. Roberts
Green Rubber: The Revolution of the Rubber Recycling Business by Maria

Francesch-Huidobro, Claudia H. L. Woo
BlackRock Money Market Management in September 2008 (A) by Kenneth A. Froot,

David Lane
The Role of the Audit Committee in Risk Oversight by Jay W. Lorsch, Kaitlyn
Simpson
Rodamas Group: Designing Strategies for Changing Realities in Emerging Economies

by Marleen Dieleman, Shawkat Kamal
Yogurt Mamas: Probiotics in Tanzania by Oana Branzei, David J. Sharp, Jessica Kelly,
Osama Siddiqui
Christian Dior: A New Look for Haute Couture by Geoffrey G. Jones, Veronique
Pouillard
Social Enterprise Under Adversity: Bridge EXP in Kibera (A) by Oana Branzei,
Eduardo Zarate
Washington Mutual (A): A Very Old Bank Can Growñ A Lot! by Robert D. Dewar,
Hayagreeva Rao
Washington Mutual (B): From Forty-Six to Sixteen by Robert D. Dewar
Washington Mutuals Covered Bonds Courseware, Spreadsheet Supplement by

Daniel B. Bergstresser, Robin Greenwood, James Quinn
Washington Post Co.: Conversation Between Katharine and Don Graham, Video by
Louis B. Barnes, John A. Davis
Waste Concern: Turning a Problem into a Resource by Jordan Mitchell, Johanna Mair
Water Policy Priorities Along the U.S.-Mexico Border by Ray A. Goldberg, Jose Miguel
Porraz
We Have a Terrible Tragedy Here (A) by Gerard Seijts
WE Marketing Group: Building a Global Marketing and Communication Company in

China by Ali Farhoomand, Kineta Hung, Grace Loo

Doctor (B) by Gerard Seijts, Michael Sider, Ken Mark
Web and IT Hosting Facilities, Technology Note by Robert D. Austin
WebMD (B) by Peter J. Coughlan, Debbie Freier
WebSaver by Constance E. Bagley, Rakesh R. Khanna
WebSpective Software, Inc. (A) by Michael J. Roberts, Joseph B. Lassiter, John T.

Gourville, Sun Ming Wong
Webvan: Groceries on the Internet by John Deighton, Kayla Bakshi
Weight Watchers Mexico by David J. Arnold, Myra M. Hart, Susan S. Harmeling
Weird Ideas That Spark Innovation by Robert I. Sutton

Welsh Water (E): General Information and Confidential Instructions for Pat Cooper,
Lead Negotiator for NUPE by Robert J. Robinson
Western Chemical Corp.: Divisional Performance Measurement (A) by William J.

Bruns Jr., Roger Atherton
Western Drug Store Inc. by Claude P. Lanfranconi
Western-Southern Enterprise by Mitchell A. Petersen
Westmount Retirement Residence by Mary Heisz, Nicole Shomair
WFNX-107.7 FM and Bostonís Radio Wars by Robert J. Kopp, Bradley M. Mindich
What a Great Idea by Myra M. Hart, Susan S. Harmeling
What Are Business Models, and How Are They Built?, Module Note by Clayton M.
Christensen, Mark W. Johnson
What Are We Pouring in Our Morning Cereal? (B) by Gerard Seijts, Dan Crim
What Can a Mosquito Do to an Elephant? (C) by Pat Werhane, Jenny Mead, Mollie
Painter-Moreland
What Execs Donít Get About Office Romance by John A. Pearce
What Is the Best Global Strategy for the Internet? by Mauro F. Guillen
What is Your Management Model? by Julian Birkinshaw, Jules Goddard
What Makes a Policy Intervention Successful? Glimpses of experience in Brazilís

Fundescola education reform, Part B by Matthew Andrews
What to Do Against Disruptive Business Models (When and How to Play Two Games
at Once) by Constantinos C. Markides, Daniel Oyon
What to Look for in Groups: The Tools of Observing Process by Lynn Isabella
When a Strategic Plan Includes Bankruptcy by John A. Pearce, Samuel A. Dilullo
When Investing and Social Objectives Meet by Gregory S. Miller, Vincent Dessain,
Anders Sjoman
When Marketing Practices Raise Antitrust Concerns by Darren Bush, Betsy D. Gelb
When Should You Nickel-and-Dime Your Customers? by Rebecca W. Hamilton, Ajay

Thomas Abraham, Joydeep Srivastava
When Strategies Collide: Divergent Multipoint Strategies Within Competitive Triads

by John W. Upson, Annette Ranft
When strategy pales: Lessons from the department store industry by Homer H.
Johnson, Sung Min Kim
When Supplier Partnerships Arenít by Brian Slobodow, Omer Abdullah, William C.

Babuschak

Whereís the Fine Print? Advertising and the Mortgage Market Crisis by Vanessa G.
Perry, Carol M. Motley
Whirlpool Europe, Spreadsheet by Richard S. Ruback
Whirlpool Research and Engineering Division (A) by Jeffrey L. McNair, Samuel E

Bodily
Whirlpool Research and Engineering Division (C) by Jeffrey L. McNair, Samuel E

Bodily
Whitbread Hotel Co. (B) by Michael Beer, James Weber
Whitbread PLC (A) by Michael Beer, James Weber
White Nights and Polar Lights: Investing in the Russian Oil Industry by William W
Janosz, Julia Kou, Debora L. Spar
Whitesides Lab by H. Kent Bowen, Francesca Gino
WHITESMITH CONSULTING by James Henderson, Benoit Leleux
Whither Reputation? The Effects of Different Stakeholders by Richard J. Martinez,

Patricia M. Norman
Who Broke the Bank of England? by Niall Ferguson, Jonathan Schlefer

Who Is the Fairest of Them All? Choosing a Leader at Deronde International by Nitin
Nohria, Martha Lee Spaulding
Who Killed Bhavani Manjula?ñ A Story of Microfinance in Andhra Pradesh (A) by V.

Kasturi Rangan, Katharine Lee
Whole Foods Acquires Wild Oats (A) by Michael D. Kimbrough, Sudhakar

Balachandran, Madhav Srinivasan, Rachel Gordon
Wholesale Fish Marketing in Hong Kong by Ka-Fu Wong, Alexandra Yiu
Whose Money Is It Anyway? (A) by V.G. Narayanan, Richard G. Hamermesh, Rachel

Gordon
Why Bad Things Happen to Good Companies by Benson P. Shapiro, Richard S.

Tedlow, Adrian J. Slywotzky
Roger J. Volkema
Why Future Business Leaders Need to Learn How to Give Great Speeches. by
Michael Sider
Why I Use the Case Method to Teach Accounting by William J. Bruns Jr.
Why Project Networks Beat Project Teams by Jonathon Cummings, Carol Pletcher
Why Study Emerging Markets by Tarun Khanna, Krishna G. Palepu, Kjell Carlsson
Why Too Much Trust Is Death to Innovation by Francis Bidault, Alessio Castello
Wild Oats Markets, Inc. by Travis Haglock, John R. Wells
Wildfire Communications, Inc. (B) by Jeffrey F. Rayport, Jamie OíConnell
Wildfire Communications, Inc. (C) by Jeffrey F. Rayport
Wildfire Communications, Inc. (D) by Jeffrey F. Rayport, Jamie OíConnell
Wilkerson Company, Spreadsheet Supplement by Robert S. Kaplan

Will the new competitive landscape cause your firmís decline? It depends on your
mindset by Somnath Lahiri, Liliana Perez-Nordtvedt, Robert W. Renn
Willa Seldon at Tides Center (B) by Linda A. Hill, Emily A. Stecker
William Levitt, Levittown and the Creation of American Suburbia by Nitin Nohria,
Anthony J. Mayo, Mark Benson
Williams Coffee Pub: The Franchising Opportunity by Gregory S. Zaric, Hui Zhang
Williamsonís Contribution and Its Relevance to 21st Century Capitalism by Steven

Tadelis
Winchell Lighting, Inc. (B) by Robin Cooper, Robert S. Kaplan
Windhorse Farmís Eco-Woodshop Guitar Top Decision by Julia Sagebien, Annika

Tamlyn
WineInStyle by Arar Han, George Foster
Winning Legally: Using the Law to Create Value, Marshal Resources, and Manage
Risk by Constance E. Bagley
Wintel (E): From Multi-Market Contact to Multi-Geographic Contact by David B.

Yoffie
Winthrop Park Development by William J. Poorvu, Elizabeth H. McLoughlin
WIPHOLD (A): Beyond Labor and Consumption by Benoit Leleux, Hischam El-
Agamy, Mope Ogunsulire
WIPHOLD (B): Institutionalizing by Benoit Leleux, Hischam El-Agamy, Mope

Ogunsulire
WIPHOLD (C): Managing the 2002 Crisis (Abridged) by Benoit Leleux, Hischam El-
Wipro Technologies (A) by Lynn Sharp Paine, Carin-Isabel Knoop, Suma Raju
Wipro Technologies: The Factory Model by Virginia A. Fuller, David M. Upton
Wireless Telecom Negotiation by Jay O. Light

Wisconsin Central Ltd. Railroad and Berkshire Partners (A): Leveraged Buyouts and
Financial Distress by Michael C. Jensen, Willy Burkhardt, Brian Barry
Wisconsin Central Ltd. Railroad and Berkshire Partners (B): LBO Associations and
Corporate Governance by Michael C. Jensen, Jay Dial, Brian Barry
Wisconsin Central Ltd. Railroad and Berkshire Partners, Video by Michael C. Jensen,
Willy Burkhardt, Brian Barry
WLR Foods and Tyson Foods, Spreadsheet Supplement by Kenneth Eades, Ali
Erarac, Katherine Merhige

Catherine M. Dalton
Women and Power: Stories from Around the Globe by Alexis Gendron, Nicole
Nasser, Kathleen L. McGinn
Women.com (B) by Myra M. Hart, Susan Saltrick
Wood Structures, Inc. by Louis B. Barnes, Colleen Kaftan
Woodmere Properties, Inc. by William J. Poorvu, John H. Vogel Jr.
Woolworths South Africa by David B. Yoffie, Anthony St. George
Work Cells with Staying Power: Lessons for Process-Complete Operations by Nancy
L. Hyer, Karen A Brown
Work: Craft and Factory in Nineteenth-Century America by Thomas K. McCraw
Working with Relatives in the Family Firm by Renato Tagiuri
Working with Your ìShadow Partnerî by Richard L. Nolan, Kelley Porter
Working with Your ìShadow Partnerî: Building a High Tech Investment Portfolio by
Dwight B. Crane, Richard L. Nolan
Working with Your Shadow Partner in Analyzing IT Strategic Planning by Richard L.

Nolan
workopolisCampus.com by Michael Rouse, Natalie Takach

Workplace Design: A New Managerial Imperative by Jeffrey K. Chan, Sara L.

Beckman, Peter G. Lawrence
World Bank and Knowledge Management: The Case of the Urban Services Thematic
Group by William E. Fulmer
World Co. Ltd, Japan: Why Go Private? by Mitsuru Misawa
World Trade Organization and the Seattle Talks by Michael Hannan, John McMillan,
Joel Podolny, Mary Ann Warren
World Trade Organization by David A. Moss, Nicholas Bartlett
World VCR Industry by David B. Yoffie, Makoto Aoki, Katsuya Debari
World Vision International: The AIDS Initiative, Video by Christopher A. Bartlett
World Wildlife Fund for Nature (WWF) by Ramon Casadesus ñ Masanell, Jordan
Mitchell
World Wildlife Fund US by Jane Wei-Skillern, Kerry Herman
Worldcom Inc.: What Went Wrong? by Kamala Gollakota, Vipin Gupta
WorldCom, Inc.: Corporate Bond Issuance by Susan Chaplinsky
WorldCom, Inc.: Two Views, Spreadsheet by David F. Hawkins
Worldzap by Rohit Deshpande, Carin-Isabel Knoop, Suma Raju, David Kiron
WPPñ Integrating Icons, Video by Joseph L. Bower, Sonja Ellingson Hout
Wright Line, Inc. (A) by E. Raymond Corey, Constance M. Kinnear
Wriston Manufacturing Corp. by Janice H. Hammond
Writing Cases and Teaching Notes by E. Raymond Corey
Writing Cases: Tips and Pointers by Jane Linder
Writing to Reflect: Mindful Leadership in the Face of Change by Elizabeth A. Powell
Wu Xi Pharmatech, Video by Richard G. Hamermesh

Wumart Stores: Chinaís Response to Wal-Mart by Hong Iris Wang, Ali Farhoomand,
Zhigang Tao, Dongya Li
WuXi PharmaTech by Richard G. Hamermesh, Simin Zhou
http://www.pefa.com: Pan European Fish Auctionsñ Implementing a Virtual

Marketplace by Robert S. Collins, Kimberly A. Bechler
Wyeth Pharmaceuticals in 2009: Operational Transformation by Robert D. Landel,

Rebecca Oliver
Wyoff and China-LuQuan: Negotiating a Joint Venture (B) by James K. Sebenius,

Cheng (Jason) Qian
Xedia and Silicon Valley Bank (A) by Paul A. Gompers, Jon M. Biotti
Xedia and Silicon Valley Bank (B1): The Bankís Perspective by Paul A. Gompers, Jon
M. Biotti
Xedia and Silicon Valley Bank (B2): The Companyís Perspective by Paul A. Gompers,
Jon M. Biotti
Xedia and Silicon Valley Bank (C): The Final Agreement by Paul A. Gompers, Jon M.
Biotti
XenSource (C) by Mark Leslie, Katherine Rudolph-Bose
Xerox and Fuji Xerox, Update 2002 by Benjamin Gomes-Casseres, Debora L. Spar
Xerox and Fuji Xerox, Video by Benjamin Gomes-Casseres
Xerox and Fuji Xerox: Comments by CEO Paul Allaire, Video by Benjamin Gomes-
Casseres
Xerox Corp.: Leadership Through Quality (B) by Todd D. Jick
Xerox Corp.: The Customer Satisfaction Program (A) by Melvyn A.J. Menezes, Jon D.
Serbin
Xerox Technology Ventures: January 1997 by Josh Lerner
Xerox: Book-In-Time by V. Kasturi Rangan
Xerox: Design for the Environment by Richard H.K. Vietor, Fiona E.S. Murray
Xerox: Outsourcing Global Information Technology Resources by Lynda M.
Applegate, Kevin Davis
X-IT Products, LLC by Marco Iansiti, Myra M. Hart, Barbara Feinberg
XM Satellite Radio (C): The Next Generation of Radio Receivers by David B. Godes,
Elie Ofek
Xyberspace Consulting, Inc. by Luann J. Lynch
Y U Ranch: Strategy and Sustainability in Cattle Ranching (B) by Pratima Bansal,

Y2K All Over Again: How Groupthink Permeates IS and Compromises Security by
William Schiano, Joseph W. Weiss
Yahoo!: Becoming a Competitor in the Career Listings Space (B) by Nicole Nasser,
Kathleen L. McGinn
Yahoo!ís Stock-Based Compensation (A) by Paul M. Healy, Jacob Cohen
Yale University Investments Office: August 2006 by Josh Lerner
Yaowawit School Kapong by Krittinee Nuttavuthisit
Year Up: A Social Entrepreneur Builds High Performance by Allen Grossman, Naomi
Greckol-Herlich
Yeats Valves and Controls Inc. by Robert F. Bruner, Sean Carr
YES BANK: Mainstreaming Development into Indian Banking by Michael Chu,

Namrata Arora
Yield Curve Basics by Francis Warnock
Yla Eason (A) by Kathleen Meyer, Suzanne Allen, Laura Wattenberg
YM Biosciences by James E. Hatch, Kara Adlington, Lee Anne Dyck
Yodlee Inc.ñ The VerticalOne Integration (A) by John Melnyk, Darren Meister
Yokohama Corp. Ltd. (A): The Yokohama Production System by Robin Cooper, Takeo
Yoshikawa
Yokohama Corp. Ltd. (B): Cost Management System by Robin Cooper, Takeo
Yoshikawa
Yoshiko Shinohara and Tempstaff by Anthony J. Mayo, Masako Egawa, Mayuka

Yamazaki
Your Own Case Study by Joshua D. Margolis, Sarah M. Kauss
Youth Villages by Allen Grossman, William Foster, Catherine Ross
Youíve been tagged! (Then again, maybe not): Employers and Facebook by William
P. Smith, Deborah L. Kidder
YPF S.A.: Shaping a New Culture by Anne Donnellon
Yupi Internet v. 1.4 by Dana Clyman, Rodney Davis, Timothy Plankey
Yvette Hyater-Adams and Terry Larsen at CoreStates Financial Corp. by David A.

Thomas, Emily D. Heaphy, Nancie Zane
Z Corp. by Joseph B. Lassiter, Matthew C. Lieb
Zambia 1995 by George C. Lodge, Marie Bell
Zaplet by Charles A. Holloway, Jeffrey Eisen, Hau Lee, Mark Leslie
Zappos.com: Developing a Supply Chain to Deliver WOW! by Michael Marks, Hau

Lee, David W. Hoyt
ZARA: Fast Fashion, Video by Pankaj Ghemawat
Zara: Managing Stores for Fast Fashion by Zeynep Ton, Elena Corsi, Vincent Dessain
Zauner Ornaments by Kristy Lilly, Liz Smith, Mark E. Haskins
Zenith and High-Definition Televisionñ 1990 by David B. Yoffie, Benjamin Gomes-

Casseres, Heather A. Hazard
Zenith and High-Definition Televisionñ 1990, Video by Benjamin Gomes-Casseres,

David B. Yoffie
Zero-Knowledge Systems, Inc. by James E. Hatch, Amanda Clark
Zeus Asset Management, Spreadsheet Supplement by Yiorgos Allayannis

Zhejiang Corporation of China Telecom by Seungjin Whang
Zhongda Optical Cable Engineering by Terry H. Deutscher, Alan Wenchu Yang
Zia Yusuf at SAP: Having Impact by Jeffrey Pfeffer
Zidaneís Last Red Card by Cheryl Kirschner
Zipcar by Myra M. Hart, Wendy Carter
Zipcar: Refining the Business Model, Video (DVD) by Michael J. Roberts
Zipcar: Refining the Business Model, Video by Michael J. Roberts
Zoll Medical Corp. (C) by Elizabeth Olmsted Teisberg, James Leonard
ZOOTS: The Cleaner Cleaner by Myra M. Hart, Sharon I. Peyus
Zootsñ Financing Growth (A) by Michael J. Roberts, William A. Sahlman, Todd

Krasnow
ZS Associates: Sales Force Sizing, Spreadsheet Supplement by Robert E. Spekman,

Sameer Kumar, Arya Kalla
Zucamor S.A.: Global Competition in Argentina by V. Kasturi Rangan
Zuora Inc.: Venturing into Cloud Computing by Robert A. Burgelman, Maalika

Manoharan
Project Dreamcast: Serious Play at Sega Enterprises Ltd. (A) by Stefan Thomke,
Andrew Robertson
Project Evaluation in Emerging Markets: Exxon Mobil, Oil, and Argentina by Javier
Estrada, Gabriela Giannattasio, Lidia Nikolova
Project Finance Glossary by Benjamin C. Esty
Project Ghost Busters (E) by Kazuhiro Mishina
Promoting Experimentation for Organizational Learning: The Mixed Effects of

Inconsistency by Amy C. Edmondson
Promoting Healthcare Tourism in India by Amy Tang, Bennett Yim

ProntoWash: Washing the Worldís Cars to a Tango Beat by F. Asis Martinez-Jerez,

Katherine M. Miller
Prospect Hill by William J. Poorvu, Katherine Sweetman
Prosper Marketplace, Inc. by William A. Sahlman, Liz Kind
ProTech, Inc. by Thomas R. Piper, Susan P. Ehrlich
Protecting Foreign Investors by Louis T. Wells Jr.
Proteome Systems Ltd. by Jonathan West, Mona Ashiya
Proteus Biomedical: Making Pigs Fly by Richard G. Hamermesh, Lauren Barley,

Ginger L. Graham
Providian Trust: Tradition and Technology (B) by F. Warren McFarlan, Melissa

Dailey
Prudence and Audacity: The House of Beretta by John L. Ward, Colleen Lief
PTC: Launching an Entirely New Product Platform by Robert C. Wolcott
Public Architecture by Lakshmi Ramarajan, Christopher Marquis, Bobbi Thomason

Publicis Groupe (A): Leading Creative Acquisitions by Rosabeth Moss Kanter, Ryan
Leo Raffaelli
Publicis Groupe 2009: Toward a Digital Transformation by Rosabeth Moss Kanter,

Matthew Bird
Publicís Trust in Nonprofit Organizations: The Role of Relationship Marketing and

Management by Herrington J. Bryce
Publishing Group of America (A) by Jay O. Light, Michael J. Roberts, Taz Pirmohamed
Publishing Group of America (B) by Jay O. Light, Michael J. Roberts, Taz Pirmohamed
Pushing Scientists into the Marketplace: Promoting Science Entrepreneurship by

Mark Lehrer, Kazuhiro Asakawa
Pushing the Envelope: Engine Development and Procurement for the F-15 Fighter
Jet (C) by Matthias Hild, Keith J. Crocker
Putting Your Finger on Capability by Clayton M. Christensen, Tara Donovan
Pyramid of Decision Approaches by Paul J.H. Schoemaker, J. Edward Russo
Pyrex by Timothy M. Laseter
Q and A Sessions with Akhil Gupta, Deputy Group CEO and Managing Director of
Bharti Enterprises, Video Supplement by F. Asis Martinez-Jerez, Lisa Brem
QI-TECH: A Chinese Technology Company for Sale by Walter Kuemmerle, Chad Ellis
Quabbin Cablevision Co. by Henry B. Reiling
Quaker Oats Co. by Mary E. Barth, Linda Bethel, Evelyn Hu, Paul Reist
Quaker Oatís Oatmeal Division by Christie Nordhielm, Gretchen Hall
Quaker Steel and Alloy Corp., Action Plan by John J. Gabarro
Quality Furniture Co. by David F. Hawkins, Norman J. Bartczak
Quantitative Analysis of Competitive Position: Customer Demand and Willingness to

Pay by David J. Collis
Queensland Sugar Limited by David E. Bell, Mary Shelman
Quepasa.com by Dana Clyman, Rodney Davis, Timothy Plankey
Question of LIFO or FIFO; Which is Preferable? by William J. Bruns Jr., Sharon Bruns
Quick Response in the Apparel Industry by Janice H. Hammond, Maura Kelly
Quickturn Design Systems, Inc. (A) by Jay W. Lorsch, Katharina Pick
Quickturn Design Systems, Inc. (B) by Jay W. Lorsch, Katharina Pick
QVC, Inc. by Jeffrey F. Rayport, Dickson L. Louie
Qwest Communications Bond-Swap Offer (A), Spreadsheet Supplement by Matthias

Hild, Jordan Mitchell
R. J. Reynoldsís Dakota Cigarette (A1): Designed for Young Women by Robbin Derry,
Sachin Waikar
R. J. Reynoldsís Dakota Cigarette (A2): Designed for Young Women by Robbin Derry,
Sachin Waikar
R. J. Reynoldsís Dakota Cigarette (B): Designed for Young Women by Robbin Derry,
Sachin Waikar
R.J. Reynolds Tobacco Co. by William J. Bruns Jr., Charles A. Nichols
Race to Develop Human Insulin by Adam Brandenburger, Vijay Krishna, Paul Barese
Race, Accountability, and the Achievement Gap (B): Video Remarks by Dr. Jerry
Weast, Administrative and Supervisory Staff Meeting, September 14, 2005, DVD by
Karen L. Mapp, David A. Thomas, Tonika Cheek Clayton
Rachael Ray: Cooking Up a Brand by Boris Groysberg, Kerry Herman
Radiology Management Sciences by Kenneth S. Corts, Grady Clouse
Railroads and the Beginnings of Modern Management by Alfred D. Chandler Jr.
Raiser Organization by John A. Davis, Alison Berkley Wagonfeld
Raiser Senior Servicesñ The Stratford (B) by H. Kent Bowen, Alison Berkley
Wagonfeld
Rakuten by F. Warren McFarlan, Andrew McAfee, Thomas R. Eisenmann
Rambus Inc., 2004 by David B. Yoffie, Debbie Freier
Rambus, Inc.: Commercializing the Billion Dollar Idea (A) by Brian S. Silverman,
Briana Huntsberger
Rambus, Inc.: Commercializing the Billion Dollar Idea (B) by Brian S. Silverman,
Briana Huntsberger
Randy Komisar: Virtual CEO by Michael J. Roberts, Nicole Tempest
Rating Environmental Performance in the Building Industry: Leadership in Energy

and Environmental Design (LEED) by Andrea Larson, Chris Lotspeich, Stephen
Keach
Raymond Jackson (A) by Jay W. Lorsch, James E. Sailer

Raymond Jackson (B) by Jay W. Lorsch, James E. Sailer
Raytheon Co.: Diversification by Michael E. Porter
Reaching the Bottom: UniGlobeís Small Local Stores Dilemma by Clayton M.

Christensen, Lana Newishy
Reading Financial Reports, Business Fundamentals Series (2nd Edition) by William

J. Bruns Jr., David F. Hawkins, Paul M. Healy, Julie H. Hertenstein, Robert S. Kaplan,
Sharon M. McKinnon
Reading Rehabilitation Hospital: Implementing Patient-Focused Care (A) (Abridged)

by Roy D. Shapiro, Mason Brown
Reading Rehabilitation Hospital: Implementing Patient-Focused Care (B) by Roy D.

Shapiro, Mason Brown
Ready to Take Off (A): The Global Large Civil Aircraft Industry by Dean Xu, Isabella
Chan
Ready-to-Eat Breakfast Cereal Industry in 1994 (B) by Kenneth S. Corts
Real Blue? Viagra and Intellectual Property Rights Law in China by Regina Abrami,
Tracy Yuen Manty
Real Options Excercises, Spreadsheet by Timothy A. Luehrman
Real Options Exercises by Timothy A. Luehrman
Real Property Negotiation Game: Buyer (B) by Arthur I Segel, John H. Vogel Jr.
Real Property Negotiation Game: Buyer Case, Celia Hernandez (A) by Arthur I Segel,
John H. Vogel Jr.
Real Property Negotiation Game: Excel Model, Spreadsheet Supplement by Arthur I

Segel, John H. Vogel Jr., Justin Ginsburgh
Real Property Negotiation Game: Lender Case, Porus Bank by Arthur I Segel, John H.
Vogel Jr.
Real Property Negotiation Game: Seller Case, Raleigh Commons (A) by Arthur I
Segel, John H. Vogel Jr.
Real Property Negotiation Game: Seller, Las Vegas Pines (B) by Arthur I Segel, John
H. Vogel Jr.
Real Property Negotiation Game: Seller, Raleigh Commons (B) by Arthur I Segel,
John H. Vogel Jr.
Real Value of ìE-Business Modelsî by Stephen Chen
RealNetworks, Inc.: Converging Technologies/Expanding Opportunities by Lynda M.

Applegate, Kirk Goldman
Realwide.com by Sean Harrington, Peter Reiss
Rebirth of the Swiss Watch Industryñ 1980-92 (A) by Michael L. Tushman, Daniel B.
Radov
Rebranding Gallagher by Rohit Deshpande, Keith Chi-ho Wong
Recall 2000: Bridgestone Corp. (B) by Lynn Sharp Paine
Recession-Proofing Your Organization by Peter Navarro
Recognizing Revenues and Expenses: When Is Income Earned? by William J. Bruns

Jr.
Reconstruction of Zambia, Supplementñ 1992 by Richard H.K. Vietor, Edward

Prewitt
Recyclers v. Superfund (D): The Politics of ìUnintended Consequencesî by Daniel

Diermeier, Herschel Cutler, Cutler Jonathan, Jonathan Cutler
Red Hen Baking Company by Richard S. Ruback, Royce Yudkoff
Red Tomato: Keeping it Local by Jose B. Alvarez, Mary Shelman, Laura Winig
Reed Supermarkets: A New Wave of Competitors, Spreadsheet Supplement by John

A. Quelch, Carole Carlson
Reedñ YPEC Negotiation: YPEC (B) by John Zerio
Reengineering a Business Process by Thomas H. Davenport
Reengineering Design Is Radical; Reengineering Change Is Not! by Donna B.

Stoddard, Sirkka Jarvenpaa
Refinancing of Shanghai General Motors (A), Spreadsheet by Mihir A. Desai, Mark F.
Veblen
Refinancing of Shanghai General Motors (B) by Mihir A. Desai, Mark F. Veblen
Reforming San Diego City Schools: 1998-2002 by James A. Phills, Linda Darling-
Hammond, Michael Milliken
Regal Cinemas LBO (A) by Malcolm S. Salter, Daniel B. Green
Regal Jewelry Co., Spanish Version by Thomas J.C. Raymond
Regency Plaza by William J. Poorvu, Richard E. Crum
Regional Development in the Chinese Mainland by Michael J. Enright, Vincent Mak
Regulatory Pressure and Competitive Dynamics: Carbon Management Strategies of

UK Energy-Intensive Companies by Chukwumerije Okereke, Duncan Russel
Reinsurance Negotiation: Confidential Information for Auburn Re, Courseware by

Robert C. Pozen, Henoch Senbetta
Reinsurance Negotiation: Confidential Information for JLT Insurance Company,

Courseware by Robert C. Pozen, Henoch Senbetta
Reinventing Human Resources at the School District of Philadelphia by David A.

Thomas, Caroline King
Remanufacturing: The Next Great Opportunity for Boosting U.S. Productivity by Ron
Giuntini, Kevin Gaudette
Remington, Inc.: Instant Insights for Financial Ratios by Mark E. Haskins

Bourgeois
Renewing Germany: Kohlís Legacy and Schroederís Dilemma by Huw Pill, Ingrid
Vogel, Michael W. Linse, Marie-Anne Popp
Rent-Way, Inc. (A) by David F. Hawkins
Rent-Way, Inc. (A) Exhibits, Spreadsheet by David F. Hawkins
Reporting Income for Dot-coms by Paul M. Healy

Reporting on Agribusiness in the 21st Century by Ray A. Goldberg, Anne Fitzgerald
Research in Motion Ltd. (A) by Adrian Ryans
Research in Motion: Managing Explosive Growth by Paul W. Beamish, Roderick E.

White, Daina Mazutis
Researching and Monitoring Consumer Markets by Robert J. Dolan
Reshaping Apple Computerís Destinyñ 1992 (Abridged) by Clayton M. Christensen,

Tara Donovan
Reshaping Apple Computerís Destinyñ 1992 (Abridged), Supplement II by Clayton M.

Christensen, Tara Donovan
Resina: Managing Operations in China by Paul W. Beamish, Jordan Mitchell
Resinas Sinteticas, S.A. (B) by Lynn Sharp Paine, Gregory C. Rogers
ResMed, Inc. ñ Promoting Better Sleep Throughout the World by George Foster,
Janet Feldstein, Corrine Putt, Antonio Davila, Ning Jia
Resolving a Crisis: Lars Kruse Thomsen Assesses the Results of Change (C) by Joe
Distefano, Colleen Lief
Reson: Making Development Teams Accountable for Short Project Cycles by Thomas
E. Vollmann, Jussi Heikkila
Resources: The Essence of Corporate Advantage by Cynthia A. Montgomery
Responding to Imitation: Intel vs. AMD in 1991 by Dennis Yao
Responding to the Wii? by Andrei Hagiu, Hanna Halaburda
Responsible Care by George C. Lodge, Jeffrey F. Rayport
Restaurant Valuation: OíCharleyís and AFC by Edward J. Riedl, Jenny Everett
Restaurant Valuation: OíCharleyís and AFC, Spreadsheet Supplement by Edward J.

Riedl
Restoring Trust at WorldCom by Jay W. Lorsch, Ashley C. Robertson
Restructuring CNPC and the Proposed Listing of PetroChina by W. Glenn Rowe

Restructuring in the 1990s (B) by Donella M. Rapier
Restructuring Navigator Gas Transport Plc., Supplement Spreadsheet by C. Fritz

Foley
Restructuring the U.S. Steel Industry, Spreadsheet by William E. Fruhan
Retail Financial Services in 1998 by Stephen P. Bradley, Takia Mahmood
Retail Financial Services in 1998: Charles Schwab by Stephen P. Bradley, Takia

Mahmood
Retail Financial Services in 1998: Fidelity Investments by Stephen P. Bradley, Takia

Mahmood
Retail Financial Services in 1998: First Union by Stephen P. Bradley, Takia Mahmood
Retail Promotional Pricing: When Is a Sale Really a Sale? (A) by Gwendolyn K.

Ortmeyer
RetailSoft: Role for Regan Kessel by Dina Witter, Hannah Riley Bowles, Kathleen L.
McGinn
Rethinking ìPreparationî in Negotiation by Michael D. Watkins, Sydney Rosen
Rethinking the New Corporate Philanthropy by Craig M. Sasse, Ryan T. Trahan,

Jamie D Collins
Rethinking the ëWar for Talentí by Deepak Somaya, Ian O. Williamson
Retiree Benefit Note Analysis by David F. Hawkins
Retiree Pension and Health Benefits by David F. Hawkins
Retirement at JPL, Video by Dorothy Leonard
Return of the JEBI by Guy Gable, Ali F. Farhoomand, Greg Timbrell
Revenue Recognition and Reporting by David F. Hawkins
Revenue Recognition by Paul M. Healy
Revenue Recognition Exercises by Gregory S. Miller, Jacob Cohen
Revenue Recognition Guidelines by Gregory S. Miller, Jacob Cohen

Revere Street, Spreadsheet Supplement by Arthur I Segel, William J. Poorvu
Revolutionary Gear by Gilles Pelzer, Wendell E. Dunn
Richard Debenham in Vienna (B): Between Velvet Divorce and the Sydney Olympics
by Sebastian Reiche
Richard Debenham in Vienna (C): Between Velvet Divorce and the Sydney Olympics
by Sebastian Reiche
Richard Grasso and the NYSE, Inc. (A) by William W. George, Andrew N. McLean
Richard Grasso and the NYSE, Inc. (B) by William W. George, Andrew N. McLean
Richardson Hindustan Ltd.: Gurcharan Das, Video by Francis J. Aguilar
Richmond Engineering in China by Neil Abramson, Janet X. Ai
Richter: Information Technology at Hungaryís Largest Pharma by Deborah

Compeau, Jordan Mitchell, Gyorgy Drotos, Emma Incze, Gyorgy Vas
Rick Drumm at DíAddario, Video Supplement by J. B.M. Kassarjian
Rick Surpin (C) by Kirk O. Hanson, David Bollier, Penelope Rowlands
Rick Surpin, Video by Kirk O. Hanson
Rico Auto Industries: Raising Private Equity in India by G. Felda Hardymon, Ann
Leamon
Ricoh Company, Ltd. by Robert G. Eccles, Amy C. Edmondson, Marco Iansiti, Akiko
Kanno
Riggs-Vericomp Negotiation (B): Confidential Information for Vericomp by Michael

A. Wheeler
Rio Tinto: Takeover Fears and Price Negotiations with China by Ivan Png, Zhigang
Tao, Carola Ramon-Berjano
Ripe ën Ready by Ray A. Goldberg, Laura Winig

Rise of Cause-Related Marketing by Diana Barrett, Sheila McCarthy
Rise of Kmart Corporation 1962-1987 by John R. Wells, Travis Haglock
Rise of Wal-Mart Stores, Inc. 1962-1987 by Travis Haglock, John R. Wells
Risk Analysis for Merck and Company: Product KL-798 by Samuel E Bodily, John H.
Faulk
Risk Exposure and Hedging by Samuel E Bodily, Lee Fiedler
Risk Management for Derivatives by Robert M. Conroy
Riverbend Telephone Company by William J. Bruns Jr.
Riverside and DEC: Riverside Lumber Confidential Instructions by Howard Raiffa,

Thomas T. Weeks
RJR Nabisco Board: Guardians of the Gate? (A) by Jay W. Lorsch, James E. Sailer
RJR Nabisco Holdings Capital Corp.ñ 1991 by Peter Tufano
RJR Nabiscoñ 1990 by Andre F. Perold, Joel Barber
RKO Warner Video, Inc.: Incentive Compensation Plan by George P. Baker, Samuel L.
Shimer
RMC: Hydra Division by Sherwood C. Frey
Road Well Traveled (Condensed) by Amar V. Bhide
Roaring Dragon Hotel by Stephen Grainger
Rob Parson at Morgan Stanley (C) (Abridged) by M. Diane Burton
Rob Parson at Morgan Stanley (D) by M. Diane Burton
Robb Fitzgerald at Comvia Networks by Robert F. Bruner, Gerry Yemen
Robert F. Kennedy High School by John J. Gabarro
Robert J. OíNeill, Jr., and the Fairfax County Government (A) by James G. Clawson
Robert Mondavi Corp.: Caliterra (A) by Brian R. Golden, Henry W. Lane, David T.A.
Wesley
Robert Mondavi Corp.: Caliterra (B) by Brian R. Golden, Henry W. Lane, David T.A.
Wesley
Robert Mondavi: Competitive Strategy by Michael E. Porter, Gregory C. Bond
Robert Shapiro and Monsanto by Michael D. Watkins, Ann Leamon
Roberts Enterprise Development Fund: Implementing a Social Venture Capital

Approach to Philanthropy by Daniel Kessler, Jed Emerson, Melinda T. Tuan, Lauren
Dutton
Rockwell Automation: The Channel Challenge by Mohanbir Sawhney, Michael

Biddlecom, Robert Day, Patrick Franke, John Lee-Tin, Robert Leonard, Brian Poger
Rocky Mountain Advanced Genome, Spreadsheet Supplement by Robert F. Bruner
Rogers Cable: First Time Right by Elizabeth M.A. Grasby, Jordan Martens
Rogersí Chocolates (B): September 2007 by Charlene Zietsma
Rogersí Chocolates (C): January 2008 by Charlene Zietsma
RogersCasey Alternative Investments: Innovative Response to the Distribution

Challenge by Josh Lerner
Role and Relevance of Refocused Inventory: Supply Chain Management Solutions by

Robert Frankel
Role of Capital Market Intermediaries in the Dot-Com Crash of 2000 by Krishna G.

Palepu, Gillian Elcock
Role of Private Equity Firms in Merger and Acquisition Transactions by William E.

Fruhan
Roly International: Consumer Licensed Products in China by David J. Arnold, Shivani

Chand
Romeo Engine Plant by Robert S. Kaplan, Amy P. Hutton
Ron Perez (B) by Lynn Sharp Paine
Rong Family: A Chinese Business History by Elisabeth Koll

Rose Hanna (A) by Garth Saloner
Rose Hanna (B) by Garth Saloner
Rosemary Brooks by Garth Saloner, Aisa Aiyer, Carly Irestone, Alexander Tauber
Rosemount Vortex Flowmeter Plant by Michael McCord, Sunil Soma, Kathleen

McKone, Mike Severson, Jeffrey Bell
Rosenbluth International Mexico (Abridged) by John Kamauff, David L. Ager
Rosetree Mortgage Opportunity Fund by Victoria Ivashina, Andre F. Perold
Rosetta Stone: Pricing the 2009 IPO, Spreadsheet Supplement by Michael J. Schill,
Suprajj Papireddy
RosettaNet and ebXML: Betting on the Right eBusiness Standard by F. Warren

McFarlan, Veronika Belokhvostova
Rosewood Hotels and Resorts: Branding to Increase Customer Profitability and

Lifetime Value (Brief Case) by Chekitan S. Dev, Laure Mougeot Stroock
Roslin Institute by Ray A. Goldberg, Tom Clay
Rougemont Fruit Nectar: Distributing in China by Paul W. Beamish, Tom Gleave
Roundabout Theatre Co. (A) by Reynold Levy, Daniella Ballou
Rovna Dan: The Flat Tax in Slovakia by Laura Alfaro, Rafael Di Tella, Ane Damgaard
Jensen, Vincent Dessain
Roy Rogers Restaurants by William J. Bruns Jr., Patricia J. Murray
Royal Ahold NV by Richard F. Meyer
Royal Bank of Canada in Thailand by Paul W. Beamish, Bernice Scholten, Leslie

Stephenson
Royal Bank of Scotland Group: The Human Capital Strategy by Boris Groysberg, Eliot
Sherman
Royal DSM N.V.: Information Technology Enabling Business Transformation by

Lynda M. Applegate, Edward Watson, Mara E. Vatz
Royal Dutch/Shell in Transition (B) by Lynn Sharp Paine
Royal Dutch/Shell: A Shell Game with Oil Reserves (A) by David F. Larcker, Robert
Lawson, Brian Tayan
Royal Hapsburg Bankís Strategic Investment in the Prudential Bank of China: Due
Diligence in a Complex and Volatile World (A) by C. Roe Goddard, Fan Wu
RPG Enterprisesñ 1995 by Tarun Khanna
RSSWorks Inc. ñ An Early Stage Investment by Stewart Thornhill, Tevya Rosenberg
RTY Telecom: Network Expansion by George Chacko, Vincent Dessain, Anders

Sjoman, Chris Smith
RU 486 (B) by Joseph L. Badaracco Jr., Christopher Sturr
Rudi Gassner at BMG International, Video by Katherine S. Weber, Linda A. Hill
Ruentex Industries Ltd. and Liz Claiborne, Inc. by Marie-Therese Flaherty, Jill S.
Dalby
Ruling the Modern Corporation: The Debate over Limited Liability in Massachusetts
by David A. Moss, Eugene Kintgen
Russell Reynolds Associates, Video by Tarun Khanna
Russia: Revolution and Reform by Rawi Abdelal, Sogomon Tarontsi
Russia: The End of a Time of Trouble, Supplement by Rawi Abdelal, Emily J.

Thompson
Russiañ 1994 by Alexander Dyck
Ruth M. Owades by Howard H. Stevenson, Richard O. Von Werssowetz, Robert W.

Kent
Rwanda and the Thousand Hills Coffee Co.: Breaking New Grounds by Geoffrey G.
Jones, Michelle Craig McDonald
Ryanair Holdings plc by Mark T. Bradshaw

Ryanair: Defying Gravity by Adrian Ryans, Atul Pahwa
S1 Corp. by Samuel Chun
Saatchi & Saatchi Co. PLC: Corporate Strategy by David J. Collis, Dianna Magnani
Sabena Belgian World Airlines by Mary M. Crossan, Barbara Pierce
Sabena Belgian World Airlines Strike by Mary M. Crossan, Barbara Pierce
Sabena Belgian World Airlines: A Delegation of Chefs by Mary M. Crossan, Barbara

Pierce
Sabena Belgian World Airlines: Strike by Mary M. Crossan, Barbara Pierce
Sabena Belgian World Airlines: Weytjensí First Assignment by Mary M. Crossan,

Barbara Pierce
Safety Regulation and the Rise of Towngas in Hong Kong by Ka-Fu Wong, Richard
Y.C. Wong, Andrew Lee
Safeway Manufacturing Division: The Manufacturing Control System (MCS) (A) by

Donna B. Stoddard, Maryellen Costello
Safeway Manufacturing Division: The Manufacturing Control System (MCS) (B) by

Donna B. Stoddard, Kevin Davis
Safeway, Inc.ís Leveraged Buyout (C): Media Response by Karen H. Wruck, Steve-
Anna Stephens
Saffronart.com: Bidding for Success by Mukti Khaire, R. Daniel Wadhwani
Saga of Prince Jefri and KPMG (A): Mystery of the Missing Billions by Ashish Nanda
Saga of Prince Jefri and KPMG (C): Round Two by Ashish Nanda
Sale of Hephaestus, Inc. to Vulcan Ventures, Inc. by Constance E. Bagley
Sales Force Management and Measurement by Paul W. Farris, Robert E. Spekman,

Erik W. Larson, Neil Bendle
Sales Force Training at Arrow Electronics (A) by Jason R. Barro, Aaron M.G.
Zimmerman, Brian J. Hall
Sales Force Training at Arrow Electronics (C) by Nancy Dean Beaulieu, Aaron M.G.
Zimmerman
Salesforce.com: The Evolution of Marketing Systems by Antonio Davila, Jeffrey Eisen
Sally Jameson: Valuing Stock Options in a Compensation Package (Abridged) by

Peter Tufano
Sally Jamesonñ 1999 by Peter Tufano, George Chacko, Henry B. Reiling, Matthew
Bailey
Samsung Electronics (A): Entering India by Sumit Chakraborty, Shushil Sharma,

Sougata Ray
Samsung Electronics Corp.: Eric Kim Interview, Video by John A. Quelch
Samuel L. Hayes, Stephan Percoco by Daimler-Benz A.G.: Negotiations Between

Daimler and Chrysler
SAMYPOR by Wim Vanhaverbeke, Rein Neiland, Inge Leuverink, Femke Van Hoven,
Marijke Van Wely
San Francisco Coffee House: An American Style Franchise in Croatia by Ilan Alon,
Mirela Alpeza, Aleksandar Erceq
San Patrignano Community (C) by Piero Morosini, Ulrich Steger, Karin Isberg
Sanctuary Soft: International Expansion Strategies by Boris Groysberg, Geoff

Marietta, Tim Marshall, Adam Hartley
Sanford C. Bernstein: Growing Pains by Boris Groysberg, Anahita Hashemi
Sanford C. Bernstein: The Fork in the Road (A) by Boris Groysberg, Anahita Hashemi
Sanford C. Bernstein: The Fork in the Road (B) by Boris Groysberg, Geoff Marietta
Sanlu Group and the Tainted Milk Crisis by Shih-Fen Chen, Francis Sun
Sanluís Melamine-Tainted Milk Crisis in China by Jiangyong Lu, Zhigang Tao, Claudia
H. L. Woo
Sanofi-Synthelabo and Aventis: The Birth of a National Champion (A) by Barbara S.

Petitt
Santa Clara County Transportation Agency (B) by Charles C. Heckscher, Philip

Holland
Santa Fe Relocation Services: Regional Brand Management by Niraj Dawar, Nigel

Goodwin
Santanderís Acquisition of Abbey: Banking Across Borders by Pankaj Ghemawat,

Eduardo Ballarin, Jose Manuel Campa
SAP America by David A. Garvin, Artemis March
SAP: Industry Transformation by Andrei Hagiu, Pai-Ling Yin, Daniela Beyersdorfer
Sapient Corp. by Rakesh Khurana, Joel Podolny
SAPís Platform Strategy in 2006 by Ali F. Farhoomand, Samuel Tsang
Sara Campbell Ltd. (C) by Romana L. Autrey, V.G. Narayanan, Julia Rozovsky
Three Cultures of Management: The Key to Organizational Learning by Edgar H.

Schein
AMD: A Customer-Centric Approach to Innovation by Elie Ofek, Lauren Barley
Evaluating and Developing Management Competencies by Pablo Cardona, M Nuria

Chinchilla
Aligning Supply Chain Strategies with Product Uncertainties by Hau Lee
Intuitís New CEO: Steve Bennett by William A. Sahlman, Alison Berkley Wagonfeld
Laura Ashley and Federal Express Strategic Alliance by Gary W. Loveman, Robert T.
Anthony
Dysfunctional executive behavior: What can organizations do? by Alexa A.

Perryman, James K. Summers, Timothy P. Munyon, Gerald R. Ferris
Embrapa by David E. Bell, Mary Shelman
Sears Auto Centers (A) (Abridged) by Lynn Sharp Paine

Discovering What Has Already Been Discovered: Why Did Your Customers Hire Your
Product? by Clayton M. Christensen
Legal Aspects of Entrepreneurship: A Conceptual Framework by Constance E.

Bagley
Anasazi: Exclusive Salon Products, Inc. by William A. Sahlman, Jason Green
Prudence and Audacity: The House of Beretta by John L. Ward, Colleen Lief
Aguas Argentinas: Settling a Dispute by Louis T. Wells Jr., Alexandra De Royere
Entrepreneurial Leadership in Forming High Tech Enclaves: Lessons from the

Government of Andhra Pradesh by F. Warren McFarlan, Espen Andersen, Ramiro
Montealegre
George McClelland at KSR: Planning the First Week by Joshua D. Margolis
CIGNA Corp., Inc.: Managing and Institutionalizing Business Reengineering by Donna

B. Stoddard, Sirkka Jarvenpaa
Dollar General Going Private, Spreadsheet by Sharon Katz
Clothes ëRí Us Point-of-Sale Initiative: Managing IT Programs by Mark Jeffery,

Joseph F. Norton, Derek Yung, Alex Gershbeyn
Mibanco: Meeting the Mainstreaming of Microfinance by Michael Chu, Gustavo A.

Herrero
VideoGuide, Inc. (B) by William A. Sahlman, Jason Green
Reinsurance Negotiation: Confidential Information for Brack Re, Courseware by

Robert C. Pozen, Henoch Senbetta
ProfitLogic: Scott Friend, CEO, Video by Richard G. Hamermesh, Michael J. Roberts
H.E. Butt Grocery Co.: The New Digital Strategy (B) by F. Warren McFarlan
Australiaís Telstra Corp. (A): Going Public by W. Earl Sasser Jr., Carin-Isabel Knoop,
Cate Reavis
A Chinese Start-upís Midlife Crisis: 99Sushe.com by William C. Kirby, F. Warren

McFarlan, Tracy Yuen Manty
Licensing of APOEP1.B Peptide Technology by James E. Hatch, Susanne Acklin
Husky Injection Molding Systems by Jan W. Rivkin
Hertz Corporation (A) by Timothy A. Luehrman, Douglas C. Scott
Becoming an Integrative Thinker: The Keys to Success by Roger Martin
Vincor: Project Twist by Niraj Dawar, Eric Singer
Bang Networks, Inc. by Paul A. Gompers, Sergio Rattner
Return Logic, Inc, (B) by Richard G. Hamermesh, Michele Lutz
Weston Presidio Offshore Capital: Confronting the Fundraising Challenge by Josh

Lerner
Dominion Engineering Works by Christopher A. Bartlett, Gary A. Gerttula
Lisa Sherman (B) by Jens Audenaert
Stitch It Group Inc. by Ken Mark, David Simpson
Note on Quality: The Views of Deming, Juran, and Crosby by David A. Garvin,
Artemis March
Being Distinctive vs. Being Conspicuous, Gender and Performance in Groups by

Jennifer Chatman, Jennifer Berdahl, Alicia Boisnier, Cameron Anderson, Sandra
Spataro
Who Is a Professional? by Ashish Nanda
Blethen Family and the Seattle Times Co. (A) by John A. Davis, Cathy Quinn
Service Corp. International by Benjamin C. Esty, Craig F. Schreiber
Cash Budgeting / Cash Mangement by Richard H. Mimick
Motilal Oswal Financial Services Ltd.: An IPO in India by G. Felda Hardymon, Josh
Lerner, Ann Leamon
Hewlett-Packardñ Computer Systems Organization: Selling to Enterprise Customers

by Das Narayandas, Robert C. Dudley
Finding the Right Job for Your Product by Clayton M. Christensen, Scott D. Anthony,
Gerald Berstell, Denise Nitterhouse
Note on Identifying Strategic Risk by Robert L. Simons
Frontier Airlines, Inc. (B) by Michael R. Vitale
Schweizerische Maschinenfabrik Zug, A.G. by Michael J. Enright
The Exxon Valdez Revisited: The Untold Story (B) Epilogue by Gerry Yemen, Erika H.
James
Microsoft adCenter by Peter A. Coles, Benjamin Edelman
Analystís Dilemma (B) by Joseph L. Badaracco Jr., Jerry Useem
Outdoor Living Spaces Company: Financial Statement Overview by Mark E. Haskins
New York Against AIDS (B): Backlash to the Advertising Campaign by V. Kasturi
Rangan, Sohel Karim
Jo Anne Heywood (A) by Garth Saloner, Angie Strange, Amanda West, Alexander
Tauber
Royal Bank of Scotland Group: The Human Capital Strategy by Boris Groysberg, Eliot
Sherman
How to Profit From a Better ìVirtual Customer Environmentî by Satish Nambisan,

Priya Nambisan
BP Oil International (C): Brand Image Program by Robert J. Kopp, Philip A. Dover
McDonaldís: The Arch Deluxe Launch (Condensed) by Mark Parry, Yoshinobu Sato
Warren E. Buffett, 1995 (v. 1.7) by Robert F. Bruner
Competitive Dynamics in Home Video Games (J): The Next Generation Nintendo by
Peter J. Coughlan
Oakland Aís (A) by Phillip E. Pfeifer, John L. Colley

Race, Accountability, and the Achievement Gap (B) by Karen L. Mapp, David A.
Xerox: Book-In-Time by V. Kasturi Rangan
Covisint (B): Building an Automotive Supply Chain Exchange by Lynda M. Applegate,

Elizabeth Collins
Open Innovation and Strategy by Henry W. Chesbrough, Melissa M. Appleyard
Strategic Evolution of Large U.S. Law Firms by Michael A Hitt, Leonard Bierman,
Jamie D Collins
China: To Float or Not to Float? (E): ABB Investment in China by Laura Alfaro, Rafael
Di Tella, Ingrid Vogel
Multi-Jurisdictional Compliance in Cyberspace by Ali F. Farhoomand, Vanessa N.

Clark, Peter Lovelock
Cells for Life (A) by John G. Wilson, Robert Young, Georg Oppitz, Wayne Hoy, David
Bassin
1994-95 Mexican Peso Crisis by Kenneth A. Froot, Matthew McBrady
Teva Pharmaceutical Industries, Ltd. by Tarun Khanna, Krishna G. Palepu, Claudine

Madras
Ecolab, Inc. (D) by Ashish Nanda
Physician Sales and Service, Inc. (F): November 1993 by Amar V. Bhide
Stone Industries by David F. Hawkins
Orthoteks USA (A) by Joseph L. Badaracco Jr., Richard G. Hamermesh
Early-Stage Business Vignettes by Sean Harrington, Robert Chess, Peter Reiss
The Smart Grid by Rebecca Henderson, Noel Maurer, Catherine Ross
School Feeding in Nigeria (B): Tetra Pak Fortifies the Business Model by Ulrich
Steger, Aileen Ionescu-Somers
New York City: Bloombergís Strategy for Economic Development by Michael E.

Porter, Christian H.M. Ketels, Anne S. Habiby, David Zipper
Intel Centrino in 2007: A New ìPlatformî Strategy for Growth by Robert A.
Burgelman, Philip E. Meza, Evan Barrett
Taxi! Role-Play One by James G. Clawson, Gerry Yemen
Power Play (A): Nintendo in 8-bit Video Games by Adam Brandenburger, Julia Kou,
Monique Burnett
Travelexis.com: Role for Robin Knight from TravelPlanner.com by Nicole Nasser,

Kathleen L. McGinn
Cisco Systems: Are You Ready? (A) by James L. Heskett, John P. Morgridge
Strategy of the Firm Under Regulatory Review: The Case of Chilectra by Rafael Di
Tella, Alexander Dyck
Justin Wilson plc: Financing a Formula One Rising Star (A) by Benoit Leleux, Katrin
Siebenburger
DigaMem, Inc. by George Chacko, Eli Peter Strick, Andrew Kuhlman, Chris Smith
Life Stories of Recent MBAs: Empowering Others by Nitin Nohria, Daisy Wademan
Empire Blue Cross and Blue Shield (H) by Regina E. Herzlinger, Ramona K.
Hilgenkamp
Perrier Relaunch by Stephen A. Greyser, Norman Klein

Mary Kay Inc.: Direct Selling and the Challenge of Online Channels by Anne
Coughlan, Erica Goldman
Silver Lane Apartments by William J. Poorvu, John H. Vogel Jr.
Phillips 66: Controlling a Company Through Crisis by Lynda M. Applegate, Charles

Osborn
Starlite: Confidential Instructions for M. Gonzalez, VP of HR Motion Pictures and TV

Division by Kathleen L. McGinn, Julia S. Morgan
General Electric: Valley Forge (H) by Robert L. Simons

Accountants and Business Advisors, Inc.: City Office by Gary W. Loveman
GlaxoSmithKline and AIDS Drugs Policy by David P. Baron, Soon Jin Lim, Deborah
Liu
Value Palette: A Tool for Full Spectrum Strategy by John Elkington, Jed Emerson, Seb
Beloe
Reforming Social Security Around the World by David Besanko, Saahil Malik
MacDonald, Dettwiler & Associates Ltd. (C) by Murray J. Bryant, Ryan Kalt
Competing for Development (B3): Aprovecho by Oana Branzei, Samer Abdelnour
Vistakon: 1 Day Acuvue Disposable Contact Lenses by Alvin J. Silk, Bruce Isaacson,
Marie Bell
Jindi Enterprises: Finding a New Sales Manager by June Cotte, Alan Wenchu Yang
The Battle of the Asian Transshipment Hubs: PSA versus PTP (A) by Ming-Jer Chen,
Jin Leong
7-Eleven by Javier Santoma, Carmen Marce
Programs du Jour: Why Donít They Work? by John R. Olson, Gerald R. Aase
ATH MicroTechnologies: Making the Numbers by Robert L. Simons
Statements Media by Elizabeth M.A. Grasby, Andrew Smith
China Aviation Oil (A): All at Sea by Stewart Hamilton, Jinxuan (Ann) Zhang
Red Hat and the Linux Revolution by Alan MacCormack, Kerry Herman
Great Depression: Causes and Impact (Abridged) by Thomas K. McCraw
Apax Partners and Xerium S.A. by G. Felda Hardymon, Josh Lerner, Ann Leamon
Dogfight over Europe: Ryanair (B) by Jan W. Rivkin
Beatrice Companiesñ 1985 by David J. Collis, Toby Stuart

Sexual Harassment, Free Speech or Ö ? by Lynn Sharp Paine, Wilda L. White
Microsoft and the Tax Reform Act of 1986 by Mary Margaret Frank, Vishal Gupta
AirAsia: Flying Low Cost with High Hopes by Stephen Ko, Claudia H. L. Woo
Country matters: Executives weigh in on the causes and counter measures of

counterfeit trade by Stephen A. Stumpf, Peggy E. Chaudhry
Celtel International B.V.: June 2004 (A) by G. Felda Hardymon, Ann Leamon
Westinghouse Electric Corp.: Quality of Earnings Analysis by Norman J. Bartczak
Ernesto Tornquist: Making a Fortune on the Pampas by Geoffrey G. Jones, Andrea

Lluch
Fundamental Enterprise Valuation: Free Cash Flow by Carliss Y. Baldwin
The business case for commitment to diversity by Stanley F. Slater, Robert Weigand,
Thomas J. Zwirlein
Product Team Cialis: Getting Ready to Market by Elie Ofek
Controlling Hot Money by Robert C. Pozen
Marketing Promotions by Marta Wosinska
Flextronics International, Ltd. by Robert S. Huckman, Gary P. Pisano
Compaq Computer Corp.: The Dell Challenge by Adrian B. Ryans, Mark Vandenbosch
Pelican Landing Instructions by Peter H. Farquhar
Meta-Technologies and Innovation Leadership: Why There May Be Nothing New

Under the Sun by Rashi Glazer
Sun Hydraulics: Leading in Tough Times (B) by Linda A. Hill, Jennifer M. Suesse
West Marine: Driving Growth Through Shipshape Supply Chain Management by Hau
Lee, Lyn Denend
People Express, Questions and Answers with an MBA Class, Video by Leonard A.
Schlesinger
Strategic Use of Music in Marketing: A Selective Review by Gerald Zaltman, Nancy
Puccinelli
Strategic Renewal, Module Note by David J. Collis, Jan W. Rivkin
Influencing Customer Behavior in Service Operations by Frances X. Frei, Amy C.

Edmondson
Bougainville Copper Ltd. (D) by John S. Hammond, Gerald B. Allan
Merck & Co., Inc. (B) by Kevin J. Murphy
Appellation Shanxi: Grace Vineyard by William C. Kirby, Michael Shih-ta Chen, Keith
Chi-ho Wong
Brand Relationship Spectrum: The Key to the Brand Architecture Challenge by

David A. Aaker, Erich Joachimsthaler
Attractors: Building Mountains in the Flat Landscape of the World Wide Web by
Richard T. Watson, Sigmund Akselsen, Leyland Pitt
AngloGold: Corporate Responsibility for HIV/AIDS (D) by Diana Barrett, Amanda

Key
Global Costs of Opacity by Joel Kurtzman, Glenn Yago, Triphon Phumiwasana
Pokemon U.S. Launch Infomercial, Video by Susan Fournier
Aid, Debt Relief, and Trade: An Agenda for Fighting World Poverty (B) by Laura
Alfaro, Eric Werker, Renee Kim
Global Events as Drivers of Growth: The Case of Hockey Canada by Norman J

OíReilly, George Foster, Darryl Boynton
SOHO China by Yasheng Huang, Jean Yang
Marketing the National Hockey League by V. Kasturi Rangan, Marie Bell
Emerging Business Opportunities at IBM (A) by David A. Garvin, Lynne C. Levesque
Manfold Toy Company: Corporate Governance and Ethics for Directors and
Professionals by Jeroen Van Den Berg, Say Goo
Gulf Oil Corp.ñ Takeover by Kevin F. Rock

Adult Life Stages by John A. Davis
Lambda Healthcare Investors by Joel C. Peterson, Jack Kolodny, Craig Blanchard
KTM: Quest for Growth by Charlene Zietsma, Iris Fischlmayr, Rob Wong
Hale and Dorr (A) by David B. Godes
Gucci Group N.V. (Domenico De Sole), Video by David B. Yoffie
Patten Corp. by Krishna G. Palepu
Procter & Gamble in the 21st Century (C): Integrating Gillette by Rosabeth Moss
Kanter, Matthew Bird
Quest Foods Asia Pacific and the CRM Initiative by Allen Morrison, Donna Everatt
The Fox Islands Wind Project (A) by Joseph B. Lassiter, James Corcoran, Max Gazor,
James Burke: A Career in American Business (B) by Richard S. Tedlow, Wendy K.

Smith
At the T. Rowe Price Trading Desk (A) by Andre F. Perold
Living PlanIT by Robert G. Eccles, Amy C. Edmondson, Susan Thyne, Tiona Zuzul
U.S. Credit Card Industry by Nabil Al-Najjar, Ali Malik
Becton Dickinson: Worldwide Blood Collection Team by Christopher A. Bartlett,

Kathleen Scharf
Sub-Micron Devices, Inc. by Tim Baldenius, Stefan Reichelstein
SuperCat Powerboats (A) by James L. Heskett
Intellectual Property and Strategy by David B. Yoffie, Debbie Freier
Sensormatic Electronics Corp. by David A. Garvin

Eyeblaster: Enabling the Next Generation of Online Advertising by Elie Ofek
Yield Curves and Bond Ratings Tutorial by William E. Fruhan
Sime Darby Berhad (B): The Asian Crisis Begins by Tarun Khanna, Danielle Melito
Wu
Argentinaís Convertibility Plan by Rafael Di Tella, Ingrid Vogel
Upromise 2002 by William A. Sahlman
NFL Club Business Management by George Foster, Jessamy Tang
Sun Microsystems, Inc: Web Services Strategy by Fernando F. Suarez, Thomas R.

Eisenmann
Organizing From Scratch: The Learning Lab Denmark Experience (A) by Claus
Rerup, John Lafkas

3M: Negotiating Air Pollution Credits (C) by Michael A. Wheeler, Thomas D. Dretler
Terumo (A) by David B. Godes, Masako Egawa, Mayuka Yamazaki
The Dutch Flower Cluster by Michael E. Porter, Jorge Ramirez-Vallejo, Fred van
Eenennaam
Finding Meaning in the Organization by Joe Raelin
Leslie Jones, Supervisor by James A. Erskine, Janet Dibbs
Girardi
Rackspace Hosting (2000), Video by W. Earl Sasser Jr., James L. Heskett, Tom Ryder
Fritidsresor Under Pressure (A): The First 10 Hours by Joshua D. Margolis, Vincent
Dessain, Anders Sjoman
Canonical Decision Problems by George Wu, Hans Liebler
Option Overload: How to Deal with Choice Complexity by Dilip Soman

Industrial Grinders N.V. by M. Edgar Barrett, Rohan S. Weerasinghe
Cross Country Group: A Piece of the Rock (A) by Robert L. Simons, Indra A.
Reinbergs
Choosing Among Different Valuation Approaches by Robert F. Bruner
Lehigh Steel by V.G. Narayanan, Laura E. Donohue
Lifefont: The Case for RetailDriver by F. Asis Martinez-Jerez, Karim Fakhry
Interactive Technologies and Relationship Marketing Strategies by Youngme Moon
Superior Industries International by Robert M. Conroy
Steel Street by Arthur I Segel, William J. Poorvu, Ben Creo, Justin Ginsburgh
Betonn Corp.: Confidential Negotiation Information by James K. Sebenius
Wabash Music, Inc. by Timothy A. Luehrman
Sof-Optics, Inc. (B) by Ramchandran Jaikumar
dVider LLC by Timothy M. Laseter, Sheldon Toussaint, Pat Liam
Strategies for Preventing a Knowledge-Loss Crisis by Salvatore Parise, Rob Cross,

Thomas H. Davenport
The Merger of Union Bank of Switzerland and Swiss Bank Corporation (A): The
Proposed Merger by Robert F. Bruner
Last Mile of Broadband Access, Technical Note by Jay O. Light, Lynda M. Applegate,
Dan J. Green
Yahoo!: Business on Internet Time by Jan W. Rivkin, Jay Girotto
China Minmetals Corporation and Noranda Inc. by Isaiah A. Litvak
Tonlist (B): Should Stefan Sell? by Pratima Bansal, Jordan Mitchell
Mattel and the Toy Recalls (A) by Hari Bapuji, Paul W. Beamish
Jieliang Phone Home! (Video), DVD by Willy Shih, Ethan S. Bernstein, Nina Bilimoria
Dynamic Portfolio Performance, Spreadsheet Supplement by Yiorgos Allayannis,

Alec Bocock
Music Industry Update: April 2001 by Jan W. Rivkin
China (A), Supplement by Richard H.K. Vietor
Herman Miller (B): Creating Innovation Streams by Sandra J. Sucher
Estoniaís Regio: Helping People ìFindî Things by Jean-Louis Schaan, Jordan Mitchell
The Dime that Started a Movement: The History and Development of Credit Unions
by Gregory Fairchild, Robert N. Smith
Governing Information Technology Risk by Michael Parent, Blaize Horner Reich
Four Products: Predicting Diffusion by John T. Gourville
Federal Express (B) by Christopher H. Lovelock
Participant and Leader Behavior: Group Decision Simulation (C) by Michael A.

Roberto
Ambrose & Bisaro by Jennifer Xu, Nicole Maisonville, John S. Haywood-Farmer
Argentinaís YPF Sociedad Anonima (C) by Michael Y. Yoshino, Carin-Isabel Knoop
General Electric: Jack Welchís Second Wave (B) by Christopher A. Bartlett
J.C. Penney: Fashioning a Retailing Nervous System for the Future by Sirkka
Jarvenpaa, Blake Ives
Walt Disney Co.ís Sleeping Beauty Bonds, Duration Analysis by Carliss Y. Baldwin
Hanging Up the (Old) Phone: IP Communications in 2004 by Robert A. Burgelman,

Les Vadasz, Philip Meza
Cougars Cub Club: Burger Bell by Lauren Mishner, Sherwood C. Frey

Microsoft Corp. by Mary E. Barth, Carlos Schoenfeld

Marketing Research by Fareena Sultan
Mike Miller (B) by Vijay V. Sathe, C. Paul Dredge
Regal Electrogas: Price Leader or Price Follower by Wasim Azhar
Bayside Controls, Inc. by H. Kent Bowen, Jennifer Kochman, Sylvie Ryckebusch
Polaroid-Kodak, (B11) by Michael E. Porter, Mark B. Fuller
Overview of Project Financeñ 2002 Update by Benjamin C. Esty, Irina Christov
Priceline.com: Name Your Own Price by Robert J. Dolan
Pawson Foundation: August 2006 by G. Felda Hardymon, Josh Lerner, Ann Leamon
Zoltek Companies, Inc. by Kenneth Eades
Nixonís New Economic Policyñ 1971 by Michael G. Rukstad
Westchester Distributing, Inc. (A) by Robert L. Simons, Robert J. Boxwell Jr.
Banco Real: Banking on Sustainability by Rosabeth Moss Kanter, Ricardo Reisen de

Pinho
Yelp by Mikolaj Jan Piskorski, David Chen
Johnsonville Sausage Co. (A) by Michael J. Roberts
HealthSouth Corp. (A) by Regina E. Herzlinger, Ivan Cheung
Cooper Industries, Inc. by Thomas R. Piper
Alan Stein by Carl S. Sloane, Shoshana Zuboff, R. Keith Giarman
TV-Home Shopping Wars: QVC and Its Competitors by Jeffrey F. Rayport, Elizabeth
B. Glass
Deutsche Allgemeinversicherung by David M. Upton
Recall 2000: Bridgestone Corp. (A) by Lynn Sharp Paine

Fel-Pro (B): After the Saleñ The Lehman Family Transition by John L. Ward, Carrie
Meek
Cisco Systems: Web-enablement by Richard L. Nolan, Kelley Porter, Christina Akers
Union Carbideís Bhopal Plant (A) by Suzanne Hull, Julia Kou, Debora L. Spar
Note on Pricing by E. Raymond Corey
Best Buy, Co., Inc. (A): An Innovatorís Journey by Dorothy Leonard, Brian J. Delacey
Offshore Drilling Industry by Kenneth S. Corts
Barilla SpA (B) by Janice H. Hammond
Anheuser-Busch and Campbell Taggart by Erik Sirri, Jonathan Shakes
Perspectives on Strategy: The Real Story Behind Hondaís Success by Richard Tanner
Pascale
Raiser Senior Servicesñ The Stratford (A) by H. Kent Bowen, Alison Berkley
Wagonfeld
Designing Global Strategies: Comparative and Competitive Value-Added Chains by

Bruce Kogut
Back to the Future: Benetton Transforms Its Global Network by Amaldo Camuffo,
Pietro Romano, Andrea Vinelli
Sealed Air Corp.: Globalization and Corporate Culture (A) (Abridged) by Lynn Sharp
Paine, Karen H. Wruck
Serendipity Software by Louis B. Barnes, Martha C. Pulleyn
The Elcer Products Transaction: Confidential Information for Elcer Products

Division President by James K. Sebenius, Guhan Subramanian

Honda (A) by Evelyn T. Christiansen, Richard Tanner Pascale
Volvo/Renault: The Contest for Shareholder Approval by Robert F. Bruner
Greg Dyke Taking the Helm at the BBC (C) by Peter Killing, Tracey Keys

Otis Elevator Co.: China Joint Venture (E2) by Michael Y. Yoshino
Inland Steel Industries, Video by Kirk O. Hanson
Southern Pulp and Paper by David M. Upton, William H. Bolen Jr.
Global Farmer and the Future of Soybean Production by Ray A. Goldberg, Kevin
Allison
Forever: De Beers and U.S. Antitrust Law by Jennifer Burns, Debora L. Spar
Curled Metal Inc.ñ Engineered Products Division by Benson P. Shapiro, Frank V.

Cespedes
Louis Vuitton Moet Hennessy: In Search of Synergies in the Global Luxury Industry
by Kannan Ramaswamy
OfficePro (B) by John A. Quelch
AsiaInfo: The IPO Decision by Michael J. Roberts, Donald N. Sull
BMW AG: The Digital Auto Project (A) by Stefan Thomke, Ashok Nimgade
Are You Underutilizing Your Board? by Chris Thomas, David Kidd, Claudio Fern
ndez-Ar oz
Reed Supermarkets: A New Wave of Competitors by John A. Quelch, Carole Carlson
NATL Sugar Company (Vietnam) Exhibits, Spreadsheet by Benjamin C. Esty, Carrie

Ferman
MessageTech, Inc. by Charlene Nicholls-Nixon, Ellen Jarmain
Long-Term Capital Management, L.P. (C) by Andre F. Perold
Brinkerhoff International, Inc. (B) by Louis B. Barnes
WPP Group and Its Acquisitions by William J. Bruns Jr., Susan S. Harmeling
Organic Growth at Wal-Mart by Jan W. Rivkin, Troy Smith

Boston Automation Systems, Inc. by David F. Hawkins
Clarence Saunders: The Comeback King by Nitin Nohria, Bridget Gurtler
Corbin Motors by John A. Davis
Richardson-Vicksñ 1985 (A) by Kevin F. Rock
HP, Compaq, and the Computer Industry in 2001 and Beyond by Robert A.
Burgelman, Philip Meza
Hayco Manufacturing Ltd.: Staff Welfare at the Shenzhen Factory by Gilbert Wong,
Monica Wong
John A. Clendenin by Russell A. Eisenstat
Martin Marietta: Managing Corporate Ethics (C2) by Lynn Sharp Paine
Will RacingThePlanet Ltd. Reach the Finish Line? by Daniel J. Isenberg
Samsung and Daewoo: Two Tales of One City by Donald N. Sull, Seonghoon Kim,
Choelsoon Park
Zucamor S.A.: Global Competition in Argentina by V. Kasturi Rangan
Connecting Up Strategy: Are Sensor Strategy Directors a Missing Link? by Duncan

Angwin, Sotirios Paroutis, Sarah Mitson
Vivendi Universal by Robert A. Burgelman, Philip Meza
Cisco Systems, Inc., Video by Andrew McAfee
IIF and QuaTeams Creating a Custom CRM by Nicole R.D. Haggerty, Jordan Mitchell,
Matt Woerner, Yulian Zhang
Alibaba.com (B) by F. Warren McFarlan, Fred Young
New Service Design Exercise by Frances X. Frei
Levenger Co. by Myra M. Hart, Kristin J. Lieb, Victoria W. Winston
The Student in the Case Method Environment by William Rotch
Inktomi: Scaling the Internet by Marco Iansiti, Myra M. Hart, Richard Bergin
Managing the Total Customer Experience by Leonard L. Berry, Lewis P. Carbone,

Stephan H. Haeckel
Kobe Steel USA, Electronic Materials Center: The Commercialization of New

Technology (B) by S. Peter Smith, Linda Plano, Jeffrey T. Glass
The Canadian Telecommunications: Industry Regulation and Policy by Adam

Fremeth, Ken Mark
Chiang-Sho Ltd. by Jonathan West, Mona Ashiya
Carol Fishman Cohen: Professional Career Reentry (A) by Myra M. Hart, Robin J. Ely,
Susan Wojewoda
Ducati: In Pursuit of Magic (A) by Jordan Mitchell, Bruno Cassiman
Red Lobster by David E. Bell, Jason Riis
House of Tatañ 1995: The Next Generation (A) by Tarun Khanna, Krishna G. Palepu,
Danielle Melito Wu
Walnut Venture Associates (B): RBS Due Diligenceñ Customers by Michael J. Roberts
Monsanto and the Global Water Treatment Industry by Mary M. Crossan, Dusya Vera
Tropos Networks by Joseph B. Lassiter, Liz Kind
RMC: Hydra Division by Sherwood C. Frey
Francisco de Narvaez at Tia: Selling the Family Business by Linda A. Hill, Kristin C.
Doughty
Estate Freeze by Henry B. Reiling, Christina Reiling Breiter
Lyondell Chemical Company by Stuart C. Gilson, Sarah L. Abbott
Pathfinder Capital by William A. Sahlman, Andrew Janower
Canada Health Infoway by Derrick Neufeld
SunLifeís Maestro by Sid L. Huff, Jennifer McNaughton

Lisa Benton (B) by Linda A. Hill, Katherine S. Weber
Investing in Sponsor-Backed IPOs: The Case of Hertz by Susan Chaplinsky, Felicia C.

Marston, Michael Pozzi
The Oracle of Omaha Meets the Visionaries of Galillee by Joachim Schwass, John L.
Ward, Benoit Leleux, Colleen Lief
Berkshire Partners: Purchase of Rival Company (A) by Nabil N. El-Hage, Andre

Baillargeon, Stephen Parks
Gardenburger Advertising Strategy (B) by Sonya Grier, Victoria Chang
Motorola in the Wireless Handset Market by Nabil Al-Najjar, David Besanko
Philips Groupñ 1987 by Michael Y. Yoshino, Francis J. Aguilar
Preserving Employee Morale During Downsizing by Karen E. Mishra, Gretchen M.

Spreitzer, Aneil K. Mishra
The Bird-in-Hand Principle: Who I am, What I Know, and Whom I Know by Saras
Sarasvathy
Gray Security: Building a South African Services Firm by Walter Kuemmerle, Chad
Ellis, William J. Coughlin
An Approach to Management Communication Pedagogy in MBA Education by James

R. Rubin
Chryslerís Warrants: September 1983 by Robert F. Bruner
Haier Group (B) by Lynn Sharp Paine, Robert J. Crawford
Online Portals by Thomas R. Eisenmann, Sanjay T. Pothen
Rehabilitation Alliance Hong Kong: Next Step Forward by Terence Tsai, Barbara Li
Hewlett-Packard: Dell in 2001 by Charlene Zietsma, Ken Mark
Chances Are? Course Selection at HBS and at Kellogg by Hanna Halaburda, Aldo
Sesia
BroadVision by Erik Brynjolfsson, Jean-Claude Charlet

Callmate Telips (B): Orix Investment Bank Pakistan Limited ñ Callmate Risk
Uncovered by Muntazar B. Ahmed
Dreyerís Slow Churned (TM) Ice Cream, Supplement (Spreadsheet) by Noel Watson
The Xtrican Co-Promotion Team: Everyday Decision Making in a Strategic Alliance

by Lynn Isabella
SOS-Kinderdorf International: Caring for Orphaned Children by V. Kasturi Rangan
Strategic Entrepreneurship: Creating Competitive Advantage Through Streams of

Innovation by R. Duane Ireland, Justin W. Webb
Concordia Casting Co. by F. Warren McFarlan
The Darden SPC Calculator by Elliot N. Weiss, Robert D. Landel, William Castleman
International Business Machines Corp. (C) by David F. Hawkins
First National Bank Corp. (B) by Mary E. Barth, Charles A. Nichols
Future of Avonís China: Direct Sales, Retail Sales or Both by Zhigang Tao, Dongya Li,
Isabella Chan
Cycles of Corporate Branding: The Case of the LEGO Co. by Majken Schultz, Mary Jo
Hatch
Gensetñ 1989 by Paul A. Gompers, Amy L. Burroughs
Mandic BBS: An Entrepreneurial Harvesting Decision by Walter Kuemmerle, Chad

Ellis
Internet Capital Group by George Parker, Victoria Chang
Harvard Business School by David A. Garvin, Srikant M. Datar, Carin-Isabel Knoop
Lucent Technologies, Inc. (C) by L.J. Bourgeois, Anthony Hamilton-Little
Leading Change at PPF Corporation (A) by Jeanne M. Liedtka
Magazine Luiza: Building a Retail Model of ìCourting the Poorî by Frances X. Frei
Infinet Communications Inc. (A) by Kenneth G. Hardy, Meredith Lamb
TCS: The MCA 21 Project by David M. Upton, Bradley R. Staats
OTISLINE (B) by Nancy S. Balaguer

Acton-Burnett, Inc. (A) by Daniel J. Isenberg
Olivier Henry
Adam Baxter Co./Local 190: 1985 Negotiation, Local 190 Confidential Information
by Victoria Medvec, Kathleen L. McGinn
Unveiling the Magic of Design: The Role of Synthesis by Jon Kolko
JA Worldwide: Managing Change in Multi-Governed Environment by Michael Chu,

Barbara Zepp Larson
Hewlett-Packard: Manufacturing Productivity Division (B) by Benson P. Shapiro,

Lawrence B. Levine
Strategic IT Transformation at Accenture by Mark Jeffery, Daniel Fisher, Mirron

Granot, Anuj Kadyan, Albert Pho, Carlos Vasquez
Viacom, Inc.: Carpe Diem (Condensed) by Joseph L. Bower, Thomas R. Eisenmann
Vic Young and Fishery Products International (B): Winds of Change by John Melnyk,
W. Glenn Rowe, Tami L. Hynes
Burlington Northern: The ARES Decision (B) by Julie H. Hertenstein, Robert S.

Kaplan
Netonomy by Roger Hallowell, Helen Clement
Shaklee Corporation: Corporate Social Responsibility by Christopher Marquis, V.

Kasturi Rangan, Alison Comings
Siebel Systems: Anatomy of a Sale, Part 3 by John Deighton, Das Narayandas

Women and Power: Stories from Around the Globe by Alexis Gendron, Nicole
Nasser, Kathleen L. McGinn
Mediation Exercise: Teenager by Dana Clyman, John Dell
How to Manage an Aggressive Competitor by George E. Cressman Jr., Thomas T.

Nagle
Paula Evans and the Redesign of the Cambridge Rindge and Latin School (B) by
Linda A. Hill, Kristin C. Doughty, Ellen Pruyne
Technical Note: Lease vs. Buy Decisions for Technology by Mark Jeffery, Susan
Deutsch, Paolo Cuomo
IBMís Reinventing Education (B): West Virginia by Rosabeth Moss Kanter, Daniel
Galvin
Questionnaire Design and Development by Alvin J. Silk
Japanese Facsimile Industry in 1990 by Michael J. Enright
Negotiating for the Motion Picture Association of America and the Motion Picture
Association: Jack Valenti (A) by James K. Sebenius, Ellen Knebel, Erin Egan
Ahold: A Royal Dutch Disaster by Stewart Hamilton, Alicia Micklethwait
Athens Ring Road (Attiki Odos) by Yiorgos Allayannis, Minas Terlidis, Kenneth
Eades
Ready-to-Eat Breakfast Cereal Industry: Philip Morris by Kenneth S. Corts, Amy L.

Sandler
Ireland: Celtic Tiger by Don Haider
Leading Citigroup (A) by Lynn Sharp Paine, Carin-Isabel Knoop, Aldo Sesia
When CEOs Step Up to Fail by David A. Nadler, Jay Conger
Politics and Prudential Supervision: ABN Amroís Bid for Antonveneta (B) by Rawi
Abdelal, Christopher M. Bruner
LíOreal of Paris: Bringing ìClass to Massî with Plenitude by Robert J. Dolan
Breeden Electronics (A) by Luann J. Lynch

Developing Global Strategies for Service Businesses by Christopher H. Lovelock,
George S. Yip
Olympus Optical Co. Ltd. (A): Cost Management for Short Life Cycle Products by
Robin Cooper
Underwriters Laboratories: Bringing Confidence to the Brazilian Water Market by

John McMillan, Jean-Bernard Rolland
First National City Bank Operating Group (B) by Jay W. Lorsch, Cyrus F. Gibson, John
A. Seeger
A. Morse, Ken Mark
Lake Pleasant Bodies Case (A) by Joseph L. Badaracco Jr., Ellen West
NTT DoCoMo (A): The Future of the Wireless Internet? by Stephen P. Bradley,
Matthew Sandoval
Evergreen Investments: Mobile CRM (A) by Andrew McAfee
Stone Container in Honduras (C) by James K. Sebenius, Hannah Riley
Wills Lifestyle in India by Sunil Chopra
Big Ideas, Inc. by Henry B. Reiling, Maria M. Camargo
BEA Systems, Inc. in 2003: Reaching for the Next Level by Robert A. Burgelman,
Sweta Sarnot
Blanchard Importing and Distribution Co., Inc. by Paul W. Marshall, Alan H. Drinan
Franco Bernabe at ENI (B) by Linda A. Hill, Jennifer M. Suesse, Mara Willard
H.J. Heinz Co.: The Administration of Policy (B) by Kenneth E. Goodpaster, Richard J.
Post
A Primer on Valuing Simple Risk-Free Bonds by Michael J. Schill
Statoil ASAñ Global Energy Company by Graeme Rankine
Kaweyan: Female Entrepreneurship and the Past and Future of Afghanistan by

Geoffrey G. Jones, Gayle Tzemach
Proyecto Paria Foundation: A Mission Addressed to Transforming the Environment
by Josefina F. Bruni-Celli, Ramon Pinango
Environmental Power Corp.: Changing Manure into Gold? by Ray A. Goldberg, Laure
Mougeot Stroock
Note on Regulatory Choices by Alexander Dyck, Indra A. Reinbergs
Bain & Co.ís IT Practice (B) by Andrew McAfee
Exercises in Managerial Judgment (II) by Robert I Carraway, Dana Clyman, Jennifer

Smokevitch
ServiceMaster Industries, Inc. by James L. Heskett
Competing in the Global Marketplace: The Case of India and China by Saran Anshu,
Chiquan Guo
Note on Human Behavior: Character and Situation by Nitin Nohria, Sandra J. Sucher,
Bridget Gurtler
GLSTNñ 1996 by James E. Austin, Willis Emmons, David J. Maue
Customer-Centric Pricing: The Surprising Secret for Profitability by Robert G. Cross,

Ashutosh Dixit
Concierge Club: Series A Round by Susan Chaplinsky, April Triantis, Gavin Cook
Strategies for Managing Internal Competition by Julian Birkinshaw
Costco Companies, Inc. by David E. Bell, Ann Leamon
Ben & Jerryís Homemade Ice Cream, Inc.: A Period of Transition by David J. Collis,
Melinda B. Conrad
Dimensions of Brand Equity for Nestle Crunch Bar, A Research Case by Gerald
Zaltman
ACCION International: Maintaining High Performance Through Time by Michael Chu
C. K. Yeung Worldwide Ltd.: Management as Art, Science, and Philosophy by Shunyin

Lam, Simon Lam, Scarlet Chan, Shirley Chan
Priceline.com vs. Microsoft (B) by Michael J. Roberts, Constance E. Bagley
Corporate Governance: The Jack Wright Series #3ñ Board Selection by John L. Colley,
Wallace Stettinius
Innovation at 3M Corp. (B) by Stefan Thomke, Ashok Nimgade
Reebok Commercialsñ 1988, Video by John A. Quelch
Sony PC: Entry into the U.S. by Jay Rao
Walt Disney and the 1941 Animatorís Strike by Nitin Nohria, Anthony J. Mayo,
Bridget Gurtler
Selected Exhibits from Adolph Coors in the Brewing Industry, Spreadsheet by Jan W.
Rivkin, Pankaj Ghemawat
Parisian Revival by Rajiv Lal, Carin-Isabel Knoop
Toyota Recalls (A): Hitting the Skids by John A. Quelch, Carin-Isabel Knoop, Ryan
Johnson
Phil Charles (B) by Alexander Horniman, Charlie Flocco
Sunbeam Oster Co., Inc. by Steven R. Fenster, Paul J. Reiferson
Stonewall Kitchen by Myra M. Hart, Kristin J. Lieb, Victoria W. Winston, Kenna

Baudin, Alison Bell, Leslie Simmons
Leadership and Organizational Behavior (LEAD), Course Overview (Abridged) by

Linda A. Hill
Real Estate Franchising: The Case of Coldwell Banker Expansion into China by Ilan
Alon, Ke Bian
Calaveras Vineyards, Spreadsheet Supplement (Part One) by Robert F. Bruner
Global Fabricators, Inc. by Brandt Allen, E. Richard Brownlee II
Yahoo!ís Stock-Based Compensation (C) by Paul M. Healy, Jacob Cohen
China: To Float or Not to Float? (C ): Esquel Group and the Chinese Renminbi by
Laura Alfaro, Rafael Di Tella, Ingrid Vogel
Negotiable Bidding Process by Leslie Grayson

Saevig Corp. by Henry B. Reiling, Mark R. Pollard
Gobi Partners: October 2004 by G. Felda Hardymon, Ann Leamon
Global Software Piracy: Trends and Strategic Considerations by Alexander Nill,

Clifford J. Shultz II
The New Beetle by Rajiv Lal
Forest2Market by Dennis Campbell, Brent Kazan
New York Times Co. by Belen Villalonga, Chris Hartman
Does a Currency Union Boost International Trade? by Andrew K. Rose
General Electric Co.: Preparing for the 1990s by Francis J. Aguilar, Thomas W.
Malnight
John Deere Component Works (B) by Robert S. Kaplan, Artemis March
St. HOPE Academy: The Expansion Decision by Stacey Childress, Alison Berkley
Wagonfeld
Body Shop International by Christopher A. Bartlett, Kenton W. Elderkin, Krista

McQuade
Egghead to Egghead.com (B) by V. Kasturi Rangan, Marie Bell
Ping Anís Overseas Expansion: Financial Uncertainties and Risk Management by

Andrew S. Li, Gerald Yong Gao, Hung Gay Fung
Leadership in Energy: Jim Rogers at Cinergy by Boris Groysberg, Nitin Nohria,

Colleen Kaftan, Geoff Marietta
U.S. Army by Rajiv Lal
Household Furniture Industry in 1986 by Michael E. Porter, Cynthia A. Montgomery,

Charles W. Moorman
Tufts Health Plan by Richard Bohmer, Nancy Dean Beaulieu
Pioneering Strategies for Entrepreneurial Success by Candida G. Brush

The Politics and Economics of Accounting for Goodwill at Cisco Systems (A) by
Karthik Ramanna
Past the Tipping Point: The Persistence of Firefighting in Product Development by

Nelson P. Repenning, Paulo Goncalves, Laura J. Black
AXA: The Global Insurance Company by John B. Goodman, Patrick Moreton
Coastal Power Corpus Christi: Ramping Down (B) by Lynn Isabella, Gerry Yemen
The Restructuring of Daiei by Richard S. Ruback
Boeingís e-Enabled Advantage by Lynda M. Applegate, Joseph S. Valacich, Mara E.

Vatz, Christoph Schneider
Financial Engineering and Tax Risk: The Case of Times Mirror PEPS by Peter Tufano,
Cameron Poetzscher, Robert Santangelo
Cantuga Farmworkers Clinic (C) by James E. Austin, Catherine Overholt
Mexicoís Economy, 2009 by David W. Conklin, Danielle Cadieux
Managing the Chicago Public Schools by Richard Elmore, Allen Grossman, Caroline
King
Knowledge-Worker Productivity: The Biggest Challenge by Peter F. Drucker
BCPC Internet Strategy Team: Jan Trow by Amy C. Edmondson, Laura R. Feldman
Old Company, Modern Marketing Strategy: Lessons from Lee Kum Kee by Bennett
Yim, Vincent Mak
Camilla Denison (A) by H. Kent Bowen, Virginia A. Fuller, Bryce C. Lapierre
Success Built to Last: Creating a Life That Matters by Jerry Porras, Stewart Emery,
Mark Thompson
Managing Orthopaedics at Rittenhouse Medical Center by Richard Bohmer, Robert S.

Huckman, Kevin J. Bozic, James Weber
Friendly Fire by Scott A. Snook, Leslie J. Freeman, L. Jeffrey Norwalk
Rob Parson at Morgan Stanley (C) (Abridged) by M. Diane Burton
Votia Empowerment AB (A) by Roger Hallowell, Cate Reavis

Fortescue Metals Group: Becoming ìThe New Force in Iron Oreî by George Foster,
David W. Hoyt
Southport Minerals, Inc., Spreadsheet Supplement by William E. Fruhan
Rhone-Poulenc (A) by Philip M. Rosenzweig
Ganong Bros. Ltd. by Eric A. Morse, Venessa M. Strike
Balancing Access with Accuracy for Infant HIV Diagnostics in Tanzania (B) by Kara
Palamountain, Sachin Waikar, Andrea Hanson, Katherine Nelson
Kohler Co. (A) by Belen Villalonga, Raphael Amit
Tombow Pencil Co. Ltd. by Kazuhiro Mishina
Anheuser-Busch and the U.S. Brewing Industry by Anita McGahan
SUN Brewing (A), Spreadsheet by Belen Villalonga, Raphael Amit
Responding to Imitation: Intel vs. AMD in 1991 by Dennis Yao
Natural Blends, Inc. by H. Kent Bowen, Ramchandran Jaikumar, Karen Krause
BMW: The Ultimate Driving Machine Seeks to De-Yuppify Itself by Stephen A.

Greyser, Wendy Schille
Charles Veillon, S.A. (A) by Lynn Sharp Paine, Aldo Sesia
Waterloo Regional Police Services: Reassessing the CIMS Project by Deborah

Compeau, Jane Movold
Technical Note on Structuring and Valuing Incentive Payments in M&A: Earnouts

and Other Contingent Payments to the Seller by Robert F. Bruner, Scott Stiegler
OEE: Overall Equipment Effectiveness by Elliot N. Weiss, Kathleen McKone
Weighing Career Choices by Eric A. Morse, Ken Mark
Trisha Wilson of Wilson & Associates by Teresa M. Amabile, Sarah Thorp
Braniff International: The Ethics of Bankruptcy (A) by Kenneth E. Goodpaster, David

E. Whiteside
Salomon Brothers (B) by Lynn Sharp Paine
Microsoft Corporation: Antitrust Suits by Christina A. Cavanagh, Ken Mark
Professional Services, Module Seven: Becoming a Professional by Thomas J. Delong,

Ashish Nanda, Scot Landry
City Furniture and Mattress (A) by W. Glenn Rowe, Bobby Singh-Randhawa
UpDown: Confidential Instructions for GEORG by Noam Wasserman, Deepak

Malhotra
GMís Plant-X Brazil by Michael Moffett, Mark Griffiths, Steven M. Anderson
Active Listening by James G. Clawson
Defining the Minimum Winning Game in High-Technology Ventures by Robert A.

Burgelman, Robert E. Siegel
Forget Me Not by Renato Tagiuri
NESWC (B) by Michael A. Wheeler
EIUís ViewsWire: New Wine in a New Bottle by Ali F. Farhoomand, Peter Lovelock
Note on Measuring Controlling Shareholdersí Ownership, Voting, and Control Rights

by Belen Villalonga
MathSoft, Inc. (A) by V. Kasturi Rangan, Gordon Swartz
AFP Provida by Michael E. Porter, Andrea Prado, Arturo Condo
Building a Cluster: Electronics and Information Technology in Costa Rica by Michael

E. Porter, Niels W. Ketelhohn
Life Stories of Recent MBAs: Values and Ethical Challenges by Nitin Nohria, Matthew
D. Breitfelder, Daisy Wademan Dowling
Tank in the Bog (B) by David L. Bradford, Doug Crandall

ING DIRECT by James L. Heskett
Online Portals: Searching and Shaping Opportunities by Giovanni Gavetti, John

Lafkas
The Boston Beer Company, Inc., Spreadsheet Supplement by Amy P. Hutton,

Christopher Charron
Global Diversity and Inclusion at Royal Dutch Shell (B): The Impact of Restructuring
by Sandra J. Sucher, Daniela Beyersdorfer
Emissions Trading at Atlantic Energy by Andrea Larson
Guangdong Nowada Group by Ray A. Goldberg, Carin-Isabel Knoop, Anthony St.

George
Sheaffer Internationalís BOOM Program by Terry Anderson, J. Bishop Grewell
Westin Hotels and Resorts: Operations of a Lifestyle Experience by Frances X. Frei,

Chekitan S. Dev, Laure Mougeot Stroock
Simulation as a Decision Aid by Roy D. Shapiro
The Fox Island Wind Project (B) by Joseph B. Lassiter, Evan Richardson
Proactive Planning Before Crises Happen by Gilbert Wong, Freddie Lee Pui Lee,
Mary Ho
Carlyle Japan (B) by David B. Godes, Masako Egawa, Mayuka Yamazaki
Online Research Guide by Lynda M. Applegate, William Kerr, Ann Cullen, Alexis
Brownell
Exercise on Employee Stock Option Dilution by Brian J. Hall
Eduardo Zarate
Note on Strategy in Public Education by Stacey Childress
Understanding and Breaking the Rules of Business: Toward a Systematic Four-Step

Process by Dodo Zu Knyphausen-Aufsess, Nils Bickhoff, Thomas Bieger
Intrategy: A Basic Dimension of Corporate Culture by Pablo Cardona, M Nuria

Chinchilla
Managing a Global Team: Greg James at Sun Microsystems, Inc. (B) by Tsedal Neeley
Grupo IUSACELL (A) by Gary W. Loveman, Linda Carrigan
The Prediction Loverís Handbook by Thomas H. Davenport, Jeanne G. Harris
ttools (A): The Value of a Patent to the Entrepreneur by James G. Conley, Feng Qu,
Geoff Nudd, J. Cooper Marcus
John Bowen by Sherwood C. Frey, Lucien Bass
Splash Corporation (A): Competing With the Big Brands by Niraj Dawar, Nigel
Goodwin
United Parcel Service (A) by Jeffrey A. Sonnenfeld, Meredith Lazo
Beyond Better Products: Capturing Value in Customer Interactions by Mark

Vandenbosch, Niraj Dawar
Electronic Arts Introduces The Sims Online by Youngme Moon
Information Systems Backsourcing: Correcting Problems and Responding to

Opportunities by Natasha F. Veltri, Carol Saunders, C. Bruce Kavan
Air Deccan (B): Kingfisher and the King of Good Times by Benoit Leleux, Isabelle
Pigeaux
Dell Computers (B): The Transition by Frances X. Frei, Amy C. Edmondson, Christine
Harris-Van Keuren
Waltz on the Danube, Spreadsheet by Arthur I Segel, Vincent Dessain, Anais Loizillon
Note on Home Video Game Technology and Industry Structure by Peter J. Coughlan
Clust.com: Dream More and Pay Less by Luc Wathieu
Selecting a CEO: The Leader, The Business Builder, or the Technologist by David F.
Larcker, Brian Tayan
Definitions and Typologies of the Family Business by John A. Davis
Donald Salter Communications, Inc. by Stuart C. Gilson, Jeremy Cott

Legality of Privatizing Public Assets: Link REIT by P.S. Tso, Samuel Tsang
John Pellegrin: Closing the Pellegrins Case, Video by John A. Davis
Home Video Games: Generation Seven by Elie Ofek
eBay, Inc. by Stephen P. Bradley, Kelley Porter
Fortis Healthcare (B) by Regina E. Herzlinger, Pushwaz Virk M.D.
British Motorcycle Industry at a Crossroads by Jan W. Rivkin
Transformation of Thomson by David J. Collis, Troy Smith
Dragonís Teeth Vineyards by Alan MacCormack, Kerry Herman, Marius Leibold,

Sven Voepol
Developing Nurse Practioners at the College of St. Catherine by Clayton M.

Christensen, Sarah Thorp
Pacific Bell: Centrex Reengineering by Donna B. Stoddard, Sirkka Jarvenpaa
Changing the Culture at British Airways by John P. Kotter, James K. Leahey
GEís Talent Machine: Immeltís Next Steps by Christopher A. Bartlett
Yola: Managing Multiple Challenges by Helena Barnard, Bryan Muir
Carried Interest Taxation by David P. Baron
By Air or By Sea? by Elliot N. Weiss, Brian McCahill
Note on Optimal Ordering Strategies and Supply Chain Coordination by Gal Raz
ATS Inc. by Robert White, Brian Ginsler, Nicole Piscione
Johnson & Johnson: The Tylenol Tragedy by Stephen A. Greyser
henderson bas by John S. Haywood-Farmer, Nicole Shomair, Ari Shomair
Citibank Argentina by Bodo B. Schlegelmilch, Kussai El-Chichakli
Launching the War on Terrorism by Michael A. Roberto, Gina M. Carioggia

Group Process in the Challenger Launch Decision (A) by Amy C. Edmondson, Laura
R. Feldman
Avid Radiopharmaceuticals and Lighthouse Capital Partners by Matthew Rhodes-

Kropf, Ann Leamon
Outsourcing at Office Supply Inc. by Mark Jeffery, James Anfield, Subhankar

Bhowmick
San Patrignano Community (C) by Piero Morosini, Ulrich Steger, Karin Isberg
Tim Keller at Katzenbach Partners LLC (B) by Boris Groysberg, Christopher

Glossary of Marketing Terms by Richard S. Tedlow
MAC Development Corp., Video by Richard G. Hamermesh
MTN Cameroon, The Competitive Advantage of Being African by Miguel Rivera-

Santos, Carlos Rufin
UBS and Auction Rate Securities (B) by Daniel B. Bergstresser, Shawn Cole,
Siddharth Shenai
International Federation of Red Cross and Red Crescent Societies by John A. Quelch,
Nathalie Laidler
Depreciation at Delta Air Lines and Singapore Airlines (B) by William J. Bruns Jr.,
Jeremy Cott
Syscom Computers by Kenneth A. Froot, Peter Tufano, Christopher L. Marshall
Cisco Goes to China: Routing an Emerging Economy by Geoffrey G. Jones, David

Kiron
Launching Telmore (A) by Ramon Casadesus ñ Masanell, Celso Fernandez, Moritz

Jobke
ATP Private Equity Partners (A): January 2002 by Benoit Leleux, Barbara Scheel
Deaconess-Glover Hospital (A) by Steven J. Spear, John Kenagy
Best Buy by V. Kasturi Rangan, Baleji S. Chakravarthy
Avoiding Ethical Danger Zones by Max H. Bazerman, David M. Messick, Lisa Stewart
ALWAYSi by Paul A. Gompers, Sergio Rattner
Merck Sharp & Dohme Argentina, Inc. (B) by Lynn Sharp Paine, Harold F. Hogan Jr.
Adams Capital Management: Fund IV by G. Felda Hardymon, Josh Lerner, Ann

Leamon
India: Democracy and Development by Richard H.K. Vietor, Nicole Forrest
How Facts Change Everything (If You Let Them) by Jimmy Guterman, Edward Tufte
RKS Guitars by Elie Ofek, Thomas Steenburgh, Michael I. Norton

Tweeter etc. by John T. Gourville, George Wu
Financial Reporting Problems at Molex, Inc. (A), Spreadsheet Supplement by Paul M.

Healy
A Supplement to Accounting for Stock Options by Mary Margaret Frank
Whirlpoolís Roadmap in China: 2004 by Yigang Pan, Thomas Leyu Yang, Kavita Sethi
Telecomunicacoes de Sao Paulo SA (Telesp) by Lynda M. Applegate, Elizabeth

Collins, Ricardo Reisen de Pinho
Note on the Paper Machinery Industry by Christopher A. Bartlett, Gary A. Gerttula
Better World Books by Gosia Glinska, Edward D. Hess
Nestleís Milk District Model: Economic Development for a Value-Added Food Chain
and Improved Nutrition by Ray A. Goldberg, Kerry Herman
Kit Hinrichs at Pentagram (A) by Linda A. Hill, Emily A. Stecker
Charles Schwab Corp. (A) by F. Warren McFarlan, Nicole Tempest
Strategic Management at Zhujiang Iron and Steel Company by Xueli Huang

Seeís Candies: Japanese Market Entry (A) by David B. Montgomery, Scott B.
Bekemeyer, Kelko Tanaka
United Beverages: Product Development Genius or One-Hit-Wonder? by Raul Chao,

Stylianos Kavadias
Campbell Soup Company: Selling Channel Innovation to Customers by Zeynep Ton,

James L. McKenney
Audible.com by Charlene Zietsma, Ken Mark, Jordan Mitchell

Fileneís Basement by David E. Bell, Dinny Starr
Note on Exchange Rate Determination by David M. Meerschwam
Blethen Family and the Seattle Times Co. (B) by John A. Davis, Cathy Quinn
Collaborating to Improve by Richard Bohmer, Ingrid M. Nembhard
Environmental Enhancements in Road Vehicle Technology by Erica Plambeck, Lyn

Denend, Fraser Stark
Thurgood Marshall High School by John J. Gabarro
Sales Force Training at Arrow Electronics (C) by Nancy Dean Beaulieu, Aaron M.G.
Zimmerman
Role and Relevance of Refocused Inventory: Supply Chain Management Solutions by

Robert Frankel
Harvard Stem Cell Institute by William A. Sahlman
Incentive Strategy Within Organizations by Brian J. Hall
Black & Decker Corp.: Compact Powerñ Innovation in the Cordless Professional Drill
and Driver market by Thomas Walton
Bluewater Aquaculture by Ray A. Goldberg, Tom Clay
XcelleNet, Inc. (A) by Stephen P. Bradley, Richard L. Nolan, James Leonard

Innocents Abroad: Currencies and International Stock Returns by Mihir A. Desai,
Kathleen Luchs, Mark F. Veblen
Kohl Industries by John A. Davis
Changing Times at the NBA by Thomas J. Delong, Daniel Reed, Tonika Cheek-
Clayton, David L. Ager
Finova Group, Inc. (A) by Stuart C. Gilson, Perry L. Fagan
Professional Associations by Ashish Nanda
Entrepreneurial Marketing: Learning from High-Potential Ventures by Joseph B.

Lassiter
Evolving From Value Chain to Value Grid by Frits K. Pil, Matthias Holweg
Paper and More (A) by Noel Watson
ACCOR (B) by Philip M. Rosenzweig, Benoit Raillard
Jo Anne Heywood (B) by Garth Saloner, Angie Strange, Amanda West, Alexander
Tauber
Goodyear Tire & Rubber Co.ñ 1988 by Timothy A. Luehrman
Daka International, Inc. (A) by Robert J. Robinson
India in 1996 by Robert E. Kennedy, Teresita Ramos
Ring-a-Wing (A) by David Simpson, Colin McDougall
Deutsche Brauerei (v. 1.2) by Robert F. Bruner
When a Strategic Plan Includes Bankruptcy by John A. Pearce, Samuel A. Dilullo
Body Benefits by Elizabeth M.A. Grasby, Neeta Khera
Samsung Electronics: Global Flash Memory Market by Bruce McKern, Brian Tayan
Elderline Communications by William Bygrave, Carl Hedberg

Vancouver General Hospital: Improving Porter Efficiency (A) by Fredrik Odegaard,
Ryan Metcalf
Pilgrim Bank (A): Customer Profitability by Frances X. Frei, Dennis Campbell
Advice to Section Presidents from Section Presidents by Lynda M. Applegate, Nitin

Nohria, Catherine Rucker
Ohio Art by Mark Parry
Boston Beer Co.: Light Beer Decision by Linda A. Cyr, Joseph B. Lassiter, Michael J.
Roberts
Tony Santino (B) by Jeffrey A. Sonnenfeld
Smartfood by William A. Sahlman
Strategizing by Matthias Hild
Sustainable Development at Shell (B) by Jane Wei-Skillern
Mark Twain Bancshares, Inc. by Joseph L. Badaracco Jr., Thomas W. Shreeve
Tonernow.com: A Dotcom Goes Global by Jean-Pierre Jeannet, Martha Lanning
Financial Reporting, Tax Reporting and the Role of Deferred Taxes by Gregory S.
Miller
BP and the Consolidation of the Oil Industry: Supplement by Forest Reinhardt, Nazli
Z. Uludere Aragon
Network Technology and the Role of Intermediaries by Youngme Moon
Abraham Lincoln and the Civil War by Nancy F. Koehn
Strategic Decline by David J. Collis, Jan W. Rivkin
Derivation of the Black-Scholes Option-Pricing Model by Robert M. Conroy
Adnexus Therapeutics, Inc.: Considering the Exit by Vicki L. Sato, Rachel Gordon
Understanding Another Person, Part I: The Individual Frame of Reference by

Anthony G. Athos, John J. Gabarro
Discipline of Teams: Ethicon Endo-Surgery, EZ-35 Team, Video (DVD) by Douglas K.
Smith
Say on Pay: Does the Buck Stop Here? by David F. Larcker, Brian Tayan
Rougemont Fruit Nectar: Distributing in China by Paul W. Beamish, Tom Gleave
Globalizing Volkswagen: Creating Excellence on All Fronts by Z. Jan Kubes, George

Radler
Case Corp. by Ray A. Goldberg, Tom Clay
Mittal Steel: The Making of the Worldís Largest Steel Company (A) by Jordan
Mitchell, Rama Velamuri
Leigh Rawdon by Arar Han, Deborah Gruenfeld, Lisa Sweeney
AT&T: The Dallas Works (A) by Todd D. Jick, Susan Rosegrant, Philip Holland
Mitchells/Richards by Amy C. Edmondson, Corey Hajim
Case for Contingent Governance by Paul Strebel
Where to Get Your News and Information: The Digital Disruption by Stephen P.
Bradley, Nancy Bartlett
Ashdown Contracting by Joseph B. Lassiter, Firas Alkhatib
Giant Inc.: Formation of the A-Team by Paul W. Beamish, Chwo-Ming (Joseph) Yu
Hank Kolb, Director, Quality Assurance by Frank S. Leonard
Windham Negotiation (D): Confidential Information for the Davis Stables by Michael
A. Wheeler
Jensen Shoes: Jane Kravitzís Story by Mary Gentile, Pamela J. Maus
Bank Capital Structure: A Primer by Yiorgos Allayannis, Andrew Shapiro
E-Hub Nigeria (A) by Robert E. Kennedy
Costco Wholesale Corp. Financial Statement Analysis (B) by Maureen McNichols,

Brian Tayan
Tata Consultancy Services Iberoamerica by Michael Chu, Gustavo A. Herrero
Ivor Spencer: Putting a Price on Knowledge by Jordan Mitchell, M. Julia Prats
Note on the Initial Public Offering Process by Josh Lerner
Major Home Appliance Industry in 1984 by John R. Wells, Nasswan Dossabhoy
Marks and Spencer Ltd. (C) by Cynthia A. Montgomery, Dianna Magnani
Repositioning Ranbaxy by Pankaj Ghemawat, Kazbi Kothavala
City Water Tanzania (B): Privatizing Dar es Salaamís Water Utility by Oana Branzei,
Kevin McKague
Anatomy of a Corporate Campaign: Rainforest Action Network and Citigroup (C) by

David P. Baron, David S. Barlow, Ann M. Barlow, Erin Yurday
TourAmerica by Dana Clyman, Sherwood C. Frey
Undermining Staying Power: The Role of Unhelpful Management Theories by Roger

Martin
Taxi! Role-Play Two by James G. Clawson, Gerry Yemen
Note on the Cuban Cigar Industry by Paul W. Beamish, Akash Kapoor
Note on the Private Equity Industry by Steven Rogers, Erik Maurer, Doug Olds, Scott
Ziffra, Andrew Zacharias, Elton Milton
Hasbro Games: POX (A) and (B), Video by Elie Ofek
Saturday Evening Post by C. Roland Christensen, John Wynne
Power Play (B): Sega in 16-bit Video Games by Adam Brandenburger
Discipline of Teams: Magma Metals Co., Video (DVD) by Douglas K. Smith
Note on Microeconomics for Strategists by Kenneth S. Corts, Jan W. Rivkin
Martin Marietta: Managing Corporate Ethics (A) by Lynn Sharp Paine

Arthur D. Little, Inc. by David A. Garvin, Artemis March
Simonís Hostile Tender for Taubman (C) by Nabil N. El-Hage
Philip Morris Companiesí ìBill of Rightsî Sponsorship Program by Stephen A.

Greyser, Norman Klein
BHP Billiton and Mozal (A) by Pat Werhane, Jenny Mead, Laura Pincus Hartman
Steenburgh
Cisco Systems: Are You Ready? (B) by John P. Morgridge, James L. Heskett
Perspectives on Terrorism by Yasheng Huang
Radical Collaboration: IBM Microelectronics Joint Development Alliances by Willy

Shih, Gary P. Pisano, Andrew King
Introduction to Accumulated Value, Present Value, and Internal Rate of Return by

John S. Hammond
Brazos Partners: The CoMark LBO by Josh Lerner, G. Felda Hardymon, Ann Leamon
Thought Leader Interview: Richard Florida by Richard Florida, Karen Christensen
Inniskillin and the Globalization of Icewine by Geoffrey G. Jones, Jillian Hirasawa
Ancora: A Private University Providing Healthcare for the Poor by Michael Chu,
Mladen Koljatic, Monica Silva
The Science of Climate Change by Andrea Larson, Stephen Keach
Foreign Exchange Hedging Strategies at General Motors by Mihir A. Desai, Mark F.

Veblen
Airtex Aviation by Brian J. Hall, Carleen Madigan
Intercorporate Equity Investments by David F. Hawkins
Tyrell Web Developers, Inc. (A) by Alan MacCormack, Andrew McAfee
Symbian, Google & Apple in the Mobile Space (B) by Fernando F. Suarez, Benjamin
Edelman, Arati Srinivasan
CME Group by Forest Reinhardt, James Weber
Habitat for Humanity International: Brand Valuation by John A. Quelch, Nathalie

Laidler
Apple Computer, Inc.: Think Different, Think Online Music by Julie Hennessy, Andrei
Najjar
This Case Sucks: Beavis, Butt-head, and TV Content (B) by Joseph L. Badaracco Jr.,
Jerry Useem
Li & Fung (A): Beyond ìFilling in the Mosaicîñ 1995-98 by Michael Y. Yoshino,
Anthony St. George
Eddie Bauer (B) by Paul M. Healy, Sharon Katz, Aldo Sesia
WorldSpace: Digital Radio for the Developing World by Allison Morhaim, Bhavesh T.
Patel, Debora L. Spar
Note on How Organizations Can be Structured by D. Quinn Mills, Gary Bruce Friesen
Information at the World Bank: In Search of a Technology Solution (B) by W. Earl

Sasser Jr., Josep Valor
Endurance Summary: The Challenge of Right Versus Wrong by Sandra J. Sucher
Youíve Just Got to Fire Him (A) by Louis B. Barnes
Loop Capital: Funding Growth in an Investment Bank by Gregory White, Jeff Borden,
Scott T. Whitaker
IBM Canada: Global Services (A) by Michael L. Tushman, David Kiron, Wendy Smith
Middlesex Mushrooms Limited (B) by John S. Haywood-Farmer, Kara Adlington
Aussie Pies (D) by Graeme Rankine
Zauner Ornaments by Kristy Lilly, Liz Smith, Mark E. Haskins
Introduction to Interest Rate Options by George Chacko, Anders Sjoman
Huxley Maquiladora by Paul W. Beamish, Jaechul Jung, Joyce Miller
ATH MicroTechnologies, Inc. (A): Making the Numbers by Robert L. Simons

Hang Lung Properties and the Chengdu Decision (A) by John D. Macomber, Michael
Shih-ta Chen, Keith Chi-ho Wong
MEM Co., Inc.: English Leather by Frank V. Cespedes, Laura Goode
Italy: A New Commitment to Growth by Richard H.K. Vietor, Rebecca Evans
The F/A-18 F Engine: Getting Lean (A) by Thomas Cross, E. Richard Brownlee II,
Robert Osterhoudt, Jeff Pottinger, C. J. Jaynes
Braun: The Syncro Shaver (A) by Karen J. Freeze
Ethics: A Basic Framework by Lynn Sharp Paine
IBM Technology Group by Andrew McAfee, Kerry Herman
Personal Values and Professional Responsibilities by Joseph L. Badaracco Jr.
Currency Swaps by Scott P. Mason, William B. Allen
Managing Cash: What a Difference the Days Make! by John W. Mullins, Neil C.
Churchill
CO2 Australiañ The Case for Carbon Credits by Yiorgos Allayannis, Susheel Tenguria
Mary Kay Cosmetics, Inc.: Sales Force Incentives (B) by Robert L. Simons, Hilary A.
Weston
Introduction to the Case Method by Benson P. Shapiro
Jerry Sanders by M. Diane Burton, Katherine Lawrence
Lotus Development Corp. by William A. Sahlman
Negotiation Exercise on Tradeable Pollution Allowances: Group A, Utility #1 by

Willis Emmons
Corruption at Siemens (B) by Paul M. Healy, Maria Loumioti
TV Guide (C) by Jeffrey F. Rayport, Carrie L. Ardito
Agrochemicals at Ciba-Geigy AG (B) by Michael L. Tushman, Wendy K. Smith, Daniel

B. Radov
Does IT Payoff? Strategies of Two Banking Giants by Ali Farhoomand, Minyi Huang
Ralph Nader: When Purpose and Legacy Collide by Nitin Nohria, Umaimah Mendhro
Social Entrepreneurs: Correcting Market Failures (B) by James Phills, Lyn Denend
Shun Electronics Company by Mark E. Haskins
Order Management Reengineering at Heatway by Thomas H. Davenport
ABB Deutschland (Abridged) by Christopher A. Bartlett
I Lost My Volvo in New Haven: Tennis Event Sponsorship by Stephen A. Greyser,

Brian Harris, Mitchell Truwit

Dialpad Communications (B) by Alan MacCormack, Kerry Herman
Henkel Corp. (A) by Robert J. Dolan
Du Pontís Titanium Dioxide Business (F) by Pankaj Ghemawat
Karen Leary (A) by Linda A. Hill, Jaan Elias
Transformation of Pratt & Whitney North Haven (Abridged) by Linda A. Hill, H. Kent
Bowen, Jeffrey L. Bradach, Kristin C. Doughty
CEO Evaluation at Dayton Hudson by Jay W. Lorsch, James E. Sailer
PIPES: Private Equity Investments in Distressed Firms by Susan Chaplinsky
Hasbro Games: POX (A) by David B. Godes, Elie Ofek
KongZhong: Growth in a Dynamic Environment by Chuck Holloway, Patrick Arippol
Japan: Beyond the Bubble Supplement by Richard H.K. Vietor, Emily J. Thompson
Strategy Vignettes by Matthias Hild
lululemon athletica: The Wholesaling Decision by Eric A. Morse, Ken Mark

New Product Blockbusters: The Magic and Science of Prediction Markets by Teck-
Hua Ho, Kay-Yut Chen
Endeavor: Creating a Global Movement for High-Impact Entrepreneurship by

William A. Sahlman
Geotech Telecom by Mary Han
Westpac: Offshore Banking in the Cook Islands by Mark Leslie, Robert Joss
Amelia Rogers at Tassani Communications (B) by Linda A. Hill, Melinda B. Conrad
Management Effect Pty Ltd: Competing Beyond Knowledge Management by Ali

Farhoomand, Guy Gable, Marissa Salvia McCauley
Taking the Measure of Outsourcing Providers by Mary Lacity, Leslie P. Willcocks,

David F. Feeny
International Securities Exchange: New Ground in Options Markets by George

Chacko, Eli Peter Strick
Donna Dubinsky and Apple Computer, Inc. (D) by Todd D. Jick, Mary Gentile
Amazon.com: Going Public by William A. Sahlman, Laurence E. Katz
Finnigan Corp. by Carliss Y. Baldwin, Barbara Feinberg
Competitive Environmental Strategies: When Does It Pay to Be Green? by Renato J.

Orsato
Otis Elevator Co.: China Strategy (B) by Michael Y. Yoshino
Petrobras in Ecuador (B) by Aldo Musacchio, Lena G. Goldberg, Ricardo Reisen de

Pinho

Matthew Bird
Communities of Creation: Managing Distributed Innovation in Turbulent Markets by

Mohanbir Sawhney, Emanuela Prandelli
Developing Leaders for the Global Frontier by Allen Morrison, J. Stewart Black, Hal
B. Gregersen
Strategies Beyond the Market by Felix Oberholzer-Gee, Dennis Yao
Appendix of Excerpted Material From ìHugh Mccoll And Nationsbankî: Term Sheets
And Financial Performance by Robert F. Bruner
Cathay Pacific: Doing More with Less by F. Warren McFarlan, Fred Young
Hewlett-Packard: Creating, Running, and Growing an Enduring Company by H. Kent

Bowen, Courtney Purrington
Fiscal and Monetary Policy by Alan R Beckenstein, Melissa M. Appleyard, Petra

Christmann
Vanguard Group Television Commercials, Video by John A. Quelch
Blinds To Go: Evaluating the Blindstogo.com Retail E-Commerce Venture by Michael

R. Pearce, Ken Mark
Inventec Corp. by Krishna G. Palepu, Ingrid Vargas
Marketing Implementation by John A. Quelch
Kohlberg Associates: Media Crisis by Michael Sider, Ken Mark
Akron Foundry by Sherwood C. Frey
Anchoring and First Offers in Negotiation by George Wu
MRC, Inc. (B) by Ronald W. Moore
Corporacion de Desarrollo Social del Sector Rural (Codesser) by Mladen Koljatic,

Monica Silva
Creating disciples: The transformation of employees into trainers by Harry J. Martin,

Mary W. Hrivnak
Cold Storage (Singapore): Establishing Trust Among On-line Consumers by Ali F.

Farhoomand, Pauline Ng
Pat Anderson by Leslie A. Perlow, Daisy Wademan
Bank of London by John G. Wilson, Gerard Seijts
Greeley Hard Copy: Portable Scanner Initiative (C) by Michael L. Tushman, Daniel B.
Radov
Giro Sport Design (A) by James C. Collins
Emerging Business Opportunities at IBM (B) by David A. Garvin, Lynne C. Levesque
Hunter Business Group: TeamTBA by Das Narayandas, Elizabeth Caputo
Haier: Management Control on a Tactical Level by Emily Ho, Amy Lau, Jun Han
Manville Corp. Fiber Glass Group (A) by Lynn Sharp Paine, Sarah B. Gant
Japan: ìFree, Fair, and Global?î by Richard H.K. Vietor, Stephen Lynagh
The Canada Pension Plan: Investing in Equities by Walid Busaba, Zeigham Khokher,
Ken Mark
The Christmas Eve Closing by Peter Tufano, Andrea Ryan
Anne Livingston and Power Max Systems (C1): Building Role Credibility by Mary
Gentile, Pamela J. Maus
Automatic Data Processing: The EFS Decision by Robert L. Simons, Hilary A. Weston
Intelliseek by Luc Wathieu, Allan Friedman
HSBC: The Household Acquisition, Video by Tarun Khanna, David Lane
Long Beach Unified School District (A): Change That Leads to Improvement (1992-
2002) by James E. Austin, Robert B. Schwartz, Jennifer M. Suesse
Gillette Company (E): Procter & Gamble by Rosabeth Moss Kanter, Matthew Bird
Internationalization, Globalization, and Capability-Based Strategy by Stephen

Tallman, Karin Fladmoe Lindquist, Karin Fladmoe-Lindquist
Paragon Corporation and Its Flight Department by Greg Bevan, James G. Clawson

Watson
Patel Food and Chemicals Private Limited (A) by G. Felda Hardymon, Ann Leamon
Saturn Corp. in 1996 by Anita McGahan, Suzanne Purdy
Hans-Hugo Miebach by George Wu, Arnold Holle
There is Nothing Permanent Except Change Even at the Icelandic Police Department
by Gerard Seijts
Goldas: Quality Is a Fact by Susan Greenfeld, Susan Rawson Zacur
Flying J by Rohit Deshpande, Lauren Barley
Multichannel Marketing: Mindset and Program Development by Bruce D. Weinberg,

Salvatore Parise, Patricia J. Guinan
McGregorís Ltd. Department Store by Thomas J.C. Raymond, Alison Eadie
State Farm Insurance: Taking the Reins (B) by Thomas Cross
Conflicting Interests in Taxi-Fare Regulation by Ka-Fu Wong, Richard Wong, Carola

Ramon-Berjano
E.I. du Pont de Nemours and Co.: The Conoco Split-off (A) by Stuart C. Gilson, Perry
L. Fagan
Lincoln Financial Group (A) by David B. Godes, David Lane
SeeCommerce: Enhancing Supply Chain Velocity at DaimlerChrysler by Hau Lee,

Paresh Rajwat
Nike (F): The Apparel Division by C. Roland Christensen, David C. Rikert
Chrysler and BMW: Tritec Engine Joint Venture by H. Kent Bowen, Courtney
Purrington
Icebreaker: The China Entry Decision by Dan Heath, Joseph B. Lassiter
Recall 2000: Bridgestone Corp. (A) (Abridged) by Lynn Sharp Paine

Seeing Whatís on Red Auerbachís Mind by Joseph B. Lassiter, John T. Gourville
Catalyst Medical Solutions by Amy C. Edmondson, Richard Bohmer, Naomi Atkins
China Versus Japan: On the Verge of a Trade War by Carola Ramon-Berjano, Ka-Fu
Wong, Hitomi Iizaka
Windham Negotiation (A2): Confidential Information for the Executor, Part 2 by

Michael A. Wheeler
Anne Livingston and Power Max Systems (A): Interviewing with the PowerPlayer
Software Engineering Team by Mary Gentile, Pamela J. Maus
Sime Darby Berhad (A)ñ 1995 by Tarun Khanna, Michael Y. Yoshino, Danielle Melito
Note on Linear Programming by Jonathan Eckstein
Managing Networked Businesses: Course Overview for Students by Thomas R.

Eisenmann
Transformation of Pratt & Whitney North Haven (E) by H. Kent Bowen, Linda A. Hill,
U.S. Export-Import Bank and the Three Gorges Dam (B) by George C. Lodge, Cate
Reavis
BLES Biochemicals Inc. (A) by Charlene Nicholls-Nixon, Steve Parkhill
Steel-Making at POSCO by Jin Whang, Hau Lee
Avaya (C): Implementing Demand Generation in Brazil by David B. Godes
eBay (A): The Customer Marketplace by Frances X. Frei, Hanna Rodriguez-Farrar
1366 Technologies: Scaling the Venture by Joseph B. Lassiter, Ramana Nanda, David
Kiron, Evan Richardson
Euro-Air (B): Travel to Hong Kong by Paul W. Beamish
Colbunñ Powering Chile by Forest Reinhardt, Gustavo A. Herrero, Sanjay Patnaik

Kendall Backstrand
Falls River by Christine Lotze, L.J. Bourgeois, James M. Berger
General Electric Co.ñ 1984 by Francis J. Aguilar, Richard G. Hamermesh, Caroline E.

Brainard
Navistar: Managing Change by Todd D. Jick, Lori Ann MacIsaac
Eli Lilly: Xigris (A) by Timothy Calkins, Karen White
Rohm and Haas (B): 1989 Update on Kathon MWX by V. Kasturi Rangan
TD Canada Trust (B): Linking the Service Model to the P&L by Dennis Campbell,
Brent Kazan
Memo From Counsel: Antitrust Law and Customer Allocation by Lynn Sharp Paine,
Lara Adamsons
Stock Options and Compensation by Robert S. Harris, Robert M. Conroy
French Unemployment: The Crisis Continues by Laura Alfaro, Patrick Vachey,

Vincent Dessain
Kikkoman Corp.: Consumer Focused Innovation by Rohit Deshpande, Hal Hogan
Ducati Corse: The Making of a Grand Prix Motorcycle by Francesca Gino, Gary P.
Pisano
Maxco, Inc. and The Gambit Co. by John S. Hammond, Donald L. Wallace
Leading at the Enterprise Level by Douglas A. Ready
Building Brand Community on the Harley-Davidson Posse Ride, Video by Susan

Fournier
Leading the Josie Esquivel Franchise (A) by Boris Groysberg, Laura Morgan Roberts
Atherton Clothing Co. (B) by John A. Davis, Andrew Z. Tubman
Heineken NV: Workplace HIV/AIDS Programs in Africa (C) by Diana Barrett,

Daniella Ballou
Everything or Nothing: Martti Ahtisaari and the Aceh Negotiations (B) by James K.
Sebenius, Alex Green
Earthbound Farm by William A. Sahlman, Alison Berkley Wagonfeld
Forging the New Salomon, Supplement by Lynn Sharp Paine
The Commission by R. Edward Freeman
Ally or Acquire? How Technology Leaders Decide by Edward B. Roberts, Wenyun

Kathy Liu
Help the World See: Self-Sustaining Eye Care in Belize by J. Gregory Dees, Jeffrey
Orenstein, Jaan Elias
Law and Legal Reasoning: An Introduction by Henry B. Reiling
Monitor Technology ñ Shannon Allen (Supplement) by Sherwood C. Frey
FRED HENDERSON, A DAY WITH, VIDEO by John P. Kotter
Vignette: Bombay Tyre Manufacturing Ltd. by G. Felda Hardymon, Ann Leamon
Crisis at Encyclopaedia Britannica by Shane Greenstein, Michelle Devereux
Venture Capital Vignettes: Difficult Financings by G. Felda Hardymon, Ann Leamon
KL Worldwide Enterprises, Inc.: Putting Information Technology to Work by

Richard M. Kesner
Model N, Inc. by Marco Iansiti, Alison Berkley Wagonfeld
Toyland Rubber Manufacturing: Building a New Factory in Shanghai by Ali

Semprae Laboratories by Garth Saloner, Claire Magat Raffaelli
Why Manage Risk? by Peter Tufano, Jonathan S. Headley
Morganís Rock Hacienda & Ecolodge by Shuo Wang, Judith A. Siguaw, Penny
Simpson
Brand Leverage Power: The Critical Role of Brand Balance by Vicki R. Lane
Refinancing the Western Harbour Crossing, Hong Kong by Mary Ho, Frederik
Pretorius
What If Ö ? by Sherwood C. Frey
Basel III: An Evaluation of New Banking Regulations by David Blaylock, David W.

Conklin

Diva Shoes, Inc. by Susan Chaplinsky
Rapid Rewards at Southwest Airlines by Frances X. Frei, Corey Hajim
Note on the FDA Review Process for Medical Devices by Elizabeth Olmsted Teisberg,
James Leonard
Finansbank 2006, Spreadsheet Supplement by C. Fritz Foley, Linnea Meyer
Sellerís Hidden Advantage by Niraj Dawar, Mark Vandenbosch
Webvan by Andrew McAfee, Mona Ashiya
AudienceView by Tevya Rosenberg
Blue Ocean or Stormy Waters? Buying Nix Check Cashing by Peter Tufano, Andrea
Ryan
Utah Symphony and Utah Opera: A Merger Proposal by Thomas J. Delong, David L.
Ager
Airbus vs. Boeing (C): Steps Toward Dispute Resolution by Malcolm S. Salter, Wendy
Coleman
Real Estate and Capital Structure Decisionsñ Lease-Versus-Buy Analysis by Frederik

Pretorius, Mary Ho
Staffing Wal-Mart Stores, Inc. (B) by Alison Konrad, Ken Mark
Vanguard Group, Inc. (B) by Jay O. Light, James E. Sailer

Taj Hotels, Resorts and Palaces by Rohit Deshpande, Mona Sinha
Asda (C) by Michael Beer, James Weber
Time, Attention, Authenticity and Consumer Benefits of the Web by Nina Koiso-
Kanttila
NEC: A New R&D Site in Princeton by Walter Kuemmerle, Kiichiro Kobayashi
Fleet Oil Company: An Exercise by Giovanni Gavetti
PlanetTran by Lauren H. Cohen, Christopher Malloy
Tad OíMalley: The Investment Conundrum by G. Felda Hardymon, Josh Lerner, Ann
Leamon
LECCOTECH: The ìWhole Productî Concept in Export Marketing by Ali Farhoomand,

Pauline Ng
BT Plc: The Broadband Revolution (A) by Michael L. Tushman, David Kiron, Adam
M. Kleinbaum
Citigroupís Exchange Offer (B) by Robin Greenwood, James Quinn
Monsanto: Technology Cooperation and Small Holder Farmer Projects by James E.

Austin, Diana Barrett, Stephanie Oestreich
Supplier Development at SysInteg (B) by Robert D. Landel, Chitanya Karri
Merging the Brands and Branding the Merger by Richard Ettenson, Jonathan
Knowles
Colliers International Property Consultants, Inc.: Managing a Virtual Organization by

Lynda M. Applegate, Carin-Isabel Knoop
Royal Dutch Shell in Nigeria: Operating in a Fragile State by Isaiah A. Litvak
Competition, Strategy, and Business Performance by Anita McGahan
Mattel and the Toy Recalls (B) by Hari Bapuji, Paul W. Beamish
Chocolate Confections, Spreadsheet Supplement by Kenneth Eades, Sam Weaver

Y U Ranch: Strategy and Sustainability in Cattle Ranching (B) by Pratima Bansal,
Avaya (A): How to Go to Market? by Mark Leslie, Alexander Tauber, Andrew Tauber
Zimbabwe: Grappling with Hyperinflation by Peter Debaere
Pepsi-Cola United Kingdom (B) by Benson P. Shapiro, Edward J. Hoff
Gilead Sciences, Inc.: Access Program by V. Kasturi Rangan, Katharine Lee
Block 16: Managementís Perspective by Malcolm S. Salter, Susan E.A. Hall
Suckers or Saviours? The Role of Consistent Contributors in Groups by Mark Weber,

Keith Murnighan
Massive Inc. (B) by Clark Gilbert, Joseph B. Lassiter
When Marketing Practices Raise Antitrust Concerns by Darren Bush, Betsy D. Gelb
CAA Roadside APP by Derrick Neufeld
Toy World, Inc. by W. Carl Kester
Managing the Multibusiness Corporation by David J. Collis
Jadelink and the Luxury Goods Market in China by Kevin Au, Barbara Li
Skil Corp. by Michael E. Porter, Cheng G. Ong
Howland Long-Term Opportunity Fund by David S. Scharfstein, Andre F. Perold
ONGC India: In Search of a New Growth Strategy by Kannan Ramaswamy
BMWFilms by Youngme Moon, Kerry Herman
Disney Consumer Products: Marketing Nutrition to Children by David E. Bell, Laura

Winig
Look at Three Regulatory Forces Influencing Content and Distribution in the Motion
Picture and Television Industries by Robert A. Burgelman, Philip Meza
Managing in the Information Age Module Note for Students: Function IT by Andrew
McAfee
WD-40 Company: The Squeak, Smell, and Dirt Business (B) by Gerry Yemen, James
Winnie S.C. Leung
Heartland Payment Systmems, Inc. by Graeme Rankine

Winig
Hocol by Elsa Margarita Uribe, Roberto Gutierrez, Andres Barragan
Diaper War: Kimberly-Clark vs. Procter & Gamble (Condensed) by Allen Morrison, J.
Michael Geringer, Kerry McLellan
McAfee
Wipro Technologies Europe (B) by Gerry Yemen, Martin N. Davidson
Winnie S.C. Leung
Dean Witter, Discover & Co. by Dwight B. Crane, W. James Whalen
Cougars Cub Club: Charlotte Cougars by Lauren Mishner, Sherwood C. Frey
Nicholson File Co. Takeover (A) by Thomas R. Piper

Buck & Pulleyn by Louis B. Barnes
Procter & Gamble Co.: Lenor Refill Package by John A. Quelch, Minette E.
Drumwright, Julie Yao
Connectivity and work dominance: Panacea or pariah? by Charles R. Stoner, Paul

Stephens, Matthew K. McGowan
United Grain Growers Limited (B): The ADM Alternative by Gabriel Vinizki, Craig
Dunbar
Austin, Blakeley & Cambridge, LLC by Nabil N. El-Hage, Christopher Laconi
Scor-eStore.com, Spreadsheet Supplement by Samuel E Bodily
L.L. Bean, Inc.: Item Forecasting and Inventory Management by Arthur Schleifer Jr.
Charles Schwab & Co., Inc. in 1999 by Robert A. Burgelman, Margot Sutherland,
Kelly Dubois
Apple Computer (C1): Reorganizing the Human Resource Function by Michael J.

Gibbs
Corporate Strategy at Berkshire Partners by Julie M. Wulf, Scott Waggoner
Service sabotage: The dark side of service dynamics by Lloyd C. Harris, Emmanuel
Ogbonna
Cold Opportunity (A): The Nils Bergqvist Story by Saras Sarasvathy
Homegrocer.com by Sid L. Huff, David Beckow
Performance Management at Intermountain Healthcare by Richard Bohmer,

Alexander C. Romney
Started as Crew (A): Jan Fields and McDonaldís by Pat Werhane, Jenny Mead
A Note on Long-Run Models of Economic Growth by Peter Rodriguez
Project Valuation in Emerging Markets by Robert E. Kennedy
Aurora Cultural Centre by Charlene Zietsma, Geoffrey Kistruck
Daimler Chrysler Commercial Vehicles Division by Michael Hannan, Joel Podolny,

John Roberts
Scenario Planning: A Tool for Strategic Thinking by Paul J.H. Schoemaker

Sebenius
Cray Research, Inc.: Preparing for the 1990s by Francis J. Aguilar

Nestleís Milk Districts: Case Supplement by Ray A. Goldberg, Kerry Herman
Liberty Medical Group (Condensed) by David Caldwell, Robert Pearl, Davina

Drabkin, Charles A. OíReilly
Public Policy and the Manager: Conceptual Framework by Willis Emmons
Cisco Systems: Developing a Human Capital Strategy by Jennifer Chatman, Victoria

Chang, Charles A. OíReilly
Diffusion of Web-Based Product Innovation by Emanuela Prandelli, Gianmario

Verona, Deborah Raccagni
Jurassic Park by John A. Quelch
Miles Davis: Kind of Blue by Robert D. Austin, Carl Stormer
British Airways: ìGo for It, America!î Promotion (A) by Stephen A. Greyser, John L.
Teopaco
Taiwanís United Microelectronics Corp. (UMC) by Anthony S. Frost, Terence Tsai,

Borshiuan Cheng, Changhui Zhou
ITT Automotive: Global Manufacturing Strategyñ 1994 by Gary P. Pisano, Sharon

Rossi
ImmuLogic Pharmaceutical Corp. (Abridged) by Josh Lerner
Commercializing Technology: Imaginative Understanding of User Needs by Dorothy

Leonard-Barton, Edith Wilson, John Doyle
The Oracle of Omaha Meets the Visionaries of Galillee by Joachim Schwass, John L.
Ward, Benoit Leleux, Colleen Lief

Industry Structural Change by Michael E. Porter
Firmwide 360-degree Performance Evaluation Process at Morgan Stanley by M.

Diane Burton
Consumer Behavior Exercise (A) by John Deighton, Susan Fournier
Alden Products, Inc.: European Manufacturing by Robert H. Hayes
Del Norte Paper Co. (A) by M. Edgar Barrett, William A. Sahlman
E.T. Phone Home, Inc.: Forecasting Business Demand by John F. Cady, Frank V.
Cespedes
Fel-Pro (A): A Five-Generation Winning Workplace by Carrie Meek, John L. Ward
Individual and the Corporation: Kathy Levinson and ETRADE (A) by Joseph L.
Badaracco Jr., Susan S. Harmeling
Tanpin Kanri: Retail Practice at Seven-Eleven Japan by Rajiv Lal, Arar Han
Boeing Australia Ltd.: Assessing the Merits of Implementing a Sophisticated e-

Procurement System by Ali Farhoomand, Peta Ashworth
Ontela PicDeck (A) and (B) Spreadsheet Exhibits, Spreadsheet Supplement by

Indian Oil Corp. Ltd.: Project Manthan by Abhijit Gopal, Manish Kumar
Nancyís Specialty Foods: An Information Systems Implementation by Timothy T.C.

Wei, Lisa H. Smith
Savannah West by William J. Poorvu, John H. Vogel Jr.
Privatization of Anatolia National Telekom: NALI Confidential Instructions by

Michael D. Watkins, Banu Ozcan, Burkhard Schrage, Paul Vaaler
Fuel Economy Standards 2007 by David P. Baron

Suncor in the Oil Sands Industry by Forest Reinhardt
BMWís Project Switch (A): Importers vs. National Sales Companies by Das
Narayandas, Kerry Herman
Grand Junction by H. Irving Grousbeck, Nick Mansour
Place Your ìBetî on Internet Gaming by Michael R. Pearce, Kevin Dennis
Kennedy and the Balance of Payments by David B. Yoffie, Jane K. Austin
Procter & Gamble Canada: Developing Scope Advertising Copy by John S. Hulland,
Ken Mark
Codevasf by David E. Bell, Marcos Fava Neves, Luciano Thome e Castro, Natalie
Kindred
Frito-Lay, Inc.: Grandmaís ìReady-to-Eatî Cookies by Thomas V. Bonoma, Karen A.

Carlson, Margaret L. Kane
Quick-Start Guide for Crystal Ball by Robert I Carraway, Robert Jenkins
Executive Stock Options by Henry B. Reiling
Berkshire Partners: Purchase of Rival Company (C) by Nabil N. El-Hage, Andre

Baillargeon, Stephen Parks
Xanadu on Broadway by Anita Elberse
World Bank (A): Under Siege by George C. Lodge, Carin-Isabel Knoop
Innovation and Growth at Actelion Ltd. by Gary P. Pisano, Daniela Beyersdorfer,

Ruth Dittrich
Greg Dyke Taking the Helm at the BBC (B) by Peter Killing, Tracey Keys
Cisco Systems Architecture: ERP and Web-enabled IT by Richard L. Nolan, Kelley

Porter, Christina Akers
Catherine M. Dalton

Cespedes
Interactive Minds (B) by Ashish Nanda, Thomas J. Delong, Christina Darwall, Scot
Landry
Organizational Blueprints for Success in High-Tech Start-Ups: Lessons from the

Stanford Project on Emerging Companies by James N. Baron, Michael T. Hannan


Reed Supermarkets: A New Wave of Competitors by John A. Quelch, Carole Carlson
Microsoft Security Response Center (B) by Mike Wade, Jeffrey Clayman
Winthrop Park Development by William J. Poorvu, Elizabeth H. McLoughlin
Caterpillar Tractor Co. by Christopher A. Bartlett, U. Srinivasa Rangan
Old Mutual, Mike Levett, CEO, Video by Tarun Khanna
Leadership Problems at Salomon (A) by Lynn Sharp Paine, Michael A. Santoro
Australia-Japan Cable: Structuring the Project Company, Spreadsheet by Benjamin C.

Esty, Carrie Ferman
Long-Term Capital Management, L.P. (D) by Andre F. Perold
Revolutionary Gear by Gilles Pelzer, Wendell E. Dunn

Cadim: The China and India Real Estate Market Entry Decisions by Stephen R.
Foerster, Marc Folch
Ottawa Devices, Inc. (A) by Henry B. Reiling, Harry C. Midgley
Colfax Corporation: Designing a Middle East Oil and Gas Distribution System by
Richard E. Wilson
Destination-U: College Counseling on the Internet by Garth Saloner, Jim Ellis, Mike
Harkey
Coming to Grips with Deregulation: Bay State Gas by Alexander Dyck, Indra A.
Reinbergs
Martin Marietta: Managing Corporate Ethics (B) by Lynn Sharp Paine
Will RacingThePlanet Ltd. Reach the Finish Line? by Daniel J. Isenberg
Kelon (B): Opportunities and Challenges by Yasheng Huang
Energy Vending Inc. by Elizabeth M.A. Grasby, Lindsay Brock
Mexican Debt Crisis of 1982 by Huw Pill
Neiman Marcus (A) by V. Kasturi Rangan, Marie Bell
Basic Quantitative Analysis for Marketing by Robert J. Dolan
Cameron Auto Parts (B) by Paul W. Beamish, Harold Crookell
Executing Strategic Change: Understanding the Critical Management Elements that

Lead to Success by Arnoud Franken, Chris Edwards, Rob Lambert
Argentinaís YPF Sociedad Anonima (B) by Michael Y. Yoshino, Carin-Isabel Knoop
Zotter ñ Living by Chocolate by Mukti Khaire, Stefan Aichinger, Monika Hoffman,

Maximilian Schnoedl
Procter and Gamble: Cost of Capital by Kenneth Eades

Mattson Foods, Inc.: The Bardolini Division by Steven C. Wheelwright
Oracleís Hostile Takeover of PeopleSoft (A) by Robert M. Daines, Vinay B. Nair,

Davina Drabkin
Intel Corp.ís Internal Ecology of Strategy Making by Robert A. Burgelman, Clayton M.

Christensen
Bob Reiss and Valdawn (B) by Amar V. Bhide
Cenabal (C) by Stewart Thornhill, Jane Gravill

Gilland, Hau Lee
Bain & Co. Inc., Video by Andrew McAfee
iSteelAsiañ 2001 by F. Warren McFarlan, Iris T. Li
Asymmetric Information: Market Failures, Market Distortions, and Market Solutions

by Kenneth S. Corts
Integrated Marketing as Management of Holistic Consumer Experience by Shu-Pei

Tsai
Brazilian Beer Merger Negotiations: Companhia Cervejaria Brahma, S.A. by Robert F.

Bruner, Jessica Chan
Scenario Building by Leslie Grayson, James G. Clawson
To Serve or Create?: Strategic Orientations Toward Customers and Innovation by

Pierre R. Berthon, James M. Hulbert, Leyland Pitt
Bounded Awareness: What You Fail to See Can Hurt You by Dolly Chugh, Max H.
Bazerman
Textile Corp. Building by William J. Poorvu
Note on IPO Share Allocation by Mark Leslie, Michael Marks, Claire Magat Raffaelli
Continuing Transformation of Asahi Glass: Implementing EVA by Mihir A. Desai,

Masako Egawa, Yanjun Wang
Customer Service and Safety-Stock Inventory by James R. Freeland
John Deere Component Works (A), Spreadsheet Supplement by Robert S. Kaplan,

Artemis March
Motorola and Japan (A) by David B. Yoffie, John J. Coleman
Note on Maneuvering in War and Negotiation by Michael A. Wheeler, Gillian Morris
Market Stretch by Gavin Price, Margaret Sutherland
BAT Case: Putting Tech Support on the Fast Track by Martin A. Lariviere
Note on Customer Management by Das Narayandas
Renault-Nissan Alliance by Michael Y. Yoshino, Perry L. Fagan
When Supply Is of Public Interest: Roche & Tamiflu by Noel Watson, Laura Rock
Kopczak, Prashant Yadav
Italy: If Not Now, When? by Richard H.K. Vietor, Julia Galef
Kobe Steel USA, Electronic Materials Center: The Commercialization of New

Technology (B) by S. Peter Smith, Linda Plano, Jeffrey T. Glass
Carol Fishman Cohen: Professional Career Reentry (A) by Myra M. Hart, Robin J. Ely,
Susan Wojewoda
General Mills and the Hawthorne Huddle (A) by Diana Barrett, Sheila McCarthy
Leddy
Bertelsmann Reinhard Mohn Fellowship: CSR as Cultural Exchange by K. Ganly,

Johanna Mair
edocs, Inc. (A) by Paul A. Gompers
Yodlee Inc.ñ The VerticalOne Integration (A) by John Melnyk, Darren Meister
Gatewood and Daugherty: Minding Their Own Business by Gerry Yemen, Gregory
Fairchild
Vipp A/S by Robert D. Austin, Daniela Beyersdorfer
Samsung Electronics (A): Entering India by Sumit Chakraborty, Shushil Sharma,

Sougata Ray
Egghead.com by Jeffrey F. Rayport, Jeremy B. Dann, Rob Schmults

ALPES S.A.: A Joint Venture Proposal (A) by Henry W. Lane, Dennis Shaughnessy,
David T.A. Wesley
Negotiating the Right to Know: Rhone-Poulenc and Manchester, Texas (A1) by

Michael A. Wheeler
Drivers of Industry Financial Structure by Dwight B. Crane, Indra A. Reinbergs
Walnut Venture Associates (B): RBS Due Diligenceñ Customers by Michael J. Roberts
Spectrum Brands, Inc.ñ The Sales Force Dilemma by Donald Barclay, Joe Falconi

Telework at AT&T: Strategy and Systems Thinking by Andrea Larson, Octovio Avila
Martha Stewart Living Omnimedia (B) by Susan Fournier, Laura Coleman
Basic Ratio Analysis and Equity Valuation by David F. Hawkins
Tropos Networks by Joseph B. Lassiter, Liz Kind
Merck Latin America (A) by Michael Beer, James Weber
Shelman
Capital Alliance Private Equity: Creating a Private Equity Leader in Nigeria by

Walter Kuemmerle, Chad Ellis, William J. Coughlin
Boeing and Airbus: Competitive Strategy in the Very-Large-Aircraft Market by Nabil

Al-Najjar, Ichiro Aoyagi, Guy Goldstein, Ted Korupp, Bin Liu, Suchet Singh
Phase Two: The Pharmaceutical Industry Responds to AIDS by Nicholas Bartlett,

Debora L. Spar
Global Semiconductor Industryñ 1987 by David B. Yoffie, Alvin G. Wint
Pitney Bowes, Inc. by Clayton M. Christensen, Howard Yu
Scenario Planning by Jeanne M. Liedtka, Carl Garrett, Vikas Chawla, James Wininger
Benjamin Rosen and Compaq by William A. Sahlman, Jason Green
GuateSalud by J. Gregory Dees, Marc Boatwright, Jaan Elias
The Common Final Exam (A) by Iris Berdrow
A Leaderís Guide to Why People Behave the Way They Do by James G. Clawson
Reshaping Apple Computerís Destinyñ 1992 by David B. Yoffie, Johanna M. Hurstak
Innermotion (A) by Peter Laub, James A. Phills
Star River Electronics Ltd., Spreadsheet Supplement by Robert F. Bruner, Robert M.

Conroy, Kenneth Eades, Sean Carr
CardSmith by William Bygrave, Carl Hedberg
Dollar General Going Private by Sharon Katz
Viacom, Inc.: Carpe Diem by Joseph L. Bower, Thomas R. Eisenmann
General Electricís Acquisition of Amersham PLC by Paul Simko, Robert F. Bruner,

Mary Margaret Frank, Marc Goldstein, David Martin
General Management: A Conceptual Introduction by Christopher A. Bartlett, Ashish

Nanda
Rehabilitation Alliance Hong Kong: Next Step Forward by Terence Tsai, Barbara Li
DHL Worldwide Express by John A. Quelch, Greg Conley
Letís Talk Science by Elizabeth M.A. Grasby, David House
Futures on the Mexican Peso by Kenneth A. Froot, Matthew McBrady, Mark

Seasholes
IBM-Fujitsu Dispute by Joseph L. Badaracco Jr., Ilyse Barkan
Acquisition of Consolidated Rail Corp. (A) by Benjamin C. Esty, Mathew Mateo

Millett
Russell Poore by Joel Peterson, Alicia Seiger
General Electricñ Thermocouple Manufacturing (B) by David A. Garvin, Suzanne

Detreville
Orient-Express Hotels by Frances X. Frei, Corey Hajim
Becton Dickinson (E): An Assessment of Strategic Human Resource Management

Profiling by Michael Beer, Pamela J. Maus
Buckman Laboratories (B) by William E. Fulmer
Our Love-Hate Relationship with Monetary Incentives by Roger Martin
Ben S. Bernanke in 2005 by Wei Li
Parenting Magazine by William A. Sahlman
Designing Organizations That Are Built to Change by Christopher G. Worley, Edward

E. Lawler III
STARS Air Ambulance: An Information Systems Challenge by Malcolm Munro, Sid L.

Huff
Managing Change in Operations by Robert D. Landel, Rebecca Oliver
Nestleís Globe Program (C): ìGlobe Dayî by Peter Killing
When Customers Get Clever: Managerial Approaches to Dealing With Creative

Consumers by Pierre R. Berthon, Leyland Pitt, Ian McCarthy, Steven M Kates
Playgrounds and Performance: Results Management at KaBOOM! (C) by Herman B

Leonard, Marc J. Epstein
Pratham ñ Every Child in School and Learning Well by Srikant M. Datar, Stacey
Childress, Rachna Tahilyani, Anjali Raina
Bundy Asia Pacific: China Strategy by Paul W. Beamish, Jack Li, Nancy Wang, Steven
Zuo
The Operations Course at Darden by Robert D. Landel, Elliot N. Weiss
Levi Strauss & Co.: Global Sourcing (B) by Lynn Sharp Paine, Jane Palley Katz
Accounting for Income Taxes by David F. Hawkins
Malaysia (A) by Bruce R. Scott, Grenelle Bauer-Scott
Tektronix: Portable Instruments Division (B) by Robin Cooper, Peter B.B. Turney
Global Business Council on HIV/AIDS on World AIDS Day 2001 by Diana Barrett,
Daniella Ballou
Online Grocery Retailing: Building the Last Mile to the Customer by Brian Rogers,
Nirmalya Kumar
Competing by the Book: Destination China by Cyril Bouquet, William Hawkins, John
J. Wegener
Identify the Nonprofit by Regina E. Herzlinger, Ramona K. Hilgenkamp
Astor Park Hotel by William J. Poorvu, Arthur I Segel, Matthew C. Lieb
International Drilling Corp. (B) by Kenneth E. Goodpaster, Don Taylor
Panmai Co-Operative (Revised) by Paul W. Beamish, Elizabeth M.A. Grasby, Krista

Wylie
Home Technologies, Inc.: Merging Corporate Learning Centers (B) by Mark E.

Haskins, Jill Simandl
U.S. Treasury Auctions (C) by Matthias Hild
Noble Group by C. Fritz Foley, Michael Shih-ta Chen, Matthew Johnson, Linnea
Meyer
Bertelsmann (C) by Jeanne Liedtka, Emily Jean Gibbons
Note on Financial Programming Over Long Horizons by Timothy A. Luehrman

Geffen Records by Jeffrey F. Rayport
Playing With Fire at Sittercity (A) by Noam Wasserman, Rachel Gordon
Steve Jones ñ Stonehill Capital by James A. Erskine, Dan Nir
Polo Ralph Lauren & Luen Thai: Using Collaborative Supply Chain Integration in the
Apparel Value Chain by Benjamin Yen, Ali F. Farhoomand, Shamza Khan
Infinet Communications Inc. (A) by Kenneth G. Hardy, Meredith Lamb
Votia Empowerment AB (B) by Roger Hallowell
AmorePacific by Elie Ofek, Kerry Herman
Blue Turtle Clothing Company by Elizabeth M.A. Grasby, Lindsay Brock
Ford Motor Co.: The Product Warranty Program (B) by Melvyn A.J. Menezes
A Note on Management Communication: Module Two by Elizabeth A. Powell, James

R. Rubin
Scalix Corp.: The Evolution of a Sales Model by Mike Harkey, Mark Leslie, James
Lattin
Teena Lerner: Dividing the Pie at Rx Capital (B) by Boris Groysberg, Robin
Abrahams
Shopping Online for Freedom, Control, and Fun by Mary Wolfinbarger, Mary C. Gilly
Building a Shed by Steven C. Wheelwright, Kerry Herman
Zaplet, Inc. (A) by Dorothy Leonard
Peopleís Light and Theatre Company by Robert D. Austin
Rosario Acero S.A., Spreadsheet Supplement by Robert F. Bruner, Casey S. Opitz,

Renee Weaver
Dr. Iqbal Surve at Sekunjalo Investment Group (A) by Linda A. Hill, Emily Stecker
Learning by the Case Method in Marketing by Thomas V. Bonoma, Thomas J. Kosnik
Lark International Entertainment Ltd. (C) by Linda A. Hill, Jennifer M. Suesse

Nuria Chinchilla: The Power to Change Workplaces by Jeffrey Pfeffer, Megan
Elizabeth Anderson
Hilton HHonors Worldwide: Loyalty Wars by John Deighton, Stowe Shoemaker
Two Tough Calls (A) by Joseph L. Badaracco Jr.
Competitive Dynamics in Home Video Games (B): Nintendo Power by Peter J.

Coughlan
PepsiCo Bottling in Mexico by Kenneth A. Froot, Charles M. La Follette
Hewlett-Packard: Manufacturing Productivity Division (C) by Benson P. Shapiro,

Lawrence B. Levine
Gil Mandelzis and Traiana: Value Is in the Eye of the Beholder by Lloyd Shefsky
Monitorís Opportunities in India (A) by Juan Alcacer, Jan W. Rivkin
Urban Video Game Academy: Getting in the Game by Lynda M. Applegate, Susan
Saltrick
DreamWorks SKG Inc.: To Distribute or Not to Distribute? by Juan Alcacer, David J.

Collis, Mary Furey
A Note on the Development of Management Communication in Graduate Business

Schools by James R. Rubin
Duke Power Co.: Affirmative Action (B) by Kenneth E. Goodpaster, David E.

Whiteside
Obama versus Clinton: The YouTube Primary by John Deighton, Leora Kornfeld
DaimlerChrysler: Organizing the Post-Merger Integration by Piero Morosini, George

Radler
Echelon in Europe by David P. Baron, Michael Ting
Michael Eisner at Disney by Paddy Miller, Jordan Mitchell

Technology Transfer across Organizational Boundaries: Absorptive Capacity and
Desorptive Capacity by Ulrich Lichtenthaler, Eckhard Lichtenthaler
Trilogy University by Thomas J. Delong, Michael Paley
Plow & Hearth: Double Acquisition by L.J. Bourgeois, Tihamer Von Ghyczy, Robert D.
Landel
Leviton Manufacturing Co., Inc.: Universal Design Marketing Strategy, Epilogue by

Cynthia A. Ingols, James L. Mueller
Replacement Decision: Getting It Right by Herbert E. Kierulff
Toward an Innovation Sourcing Strategy by Sirkka Jarvenpaa, Jane Linder, Thomas

H. Davenport, Juyne Linger
Motorola, Inc.: Bandit Pager Project (Abridged) by Steven C. Wheelwright
Farggi by Lluis G. Renart, Francisco Pares
Alibaba Group by Julie M. Wulf
Green Marketing at Rank Xerox by Jeffrey F. Rayport, Joep Vanthiel
Nodal Logistics and Custo Brasil by Michael Moffett
Au Bon Pain: A Presentation by Gary Aronson and Brian McEvoy, Video by W. Earl
Sasser Jr., Christopher W.L. Hart, Lucy N. Lytle
Paula Evans and the Redesign of the Cambridge Rindge and Latin School (C) by
Linda A. Hill, Kristin C. Doughty
Shilling & Smith Acquisition of Xteria Inc.: Data Center Technology Leasing by Mark
Jeffery, Cassidy Shield, H. Nevin Ekici, Mike Conley
Shrimp Farming in Ecuador by David W. Conklin
Warner Bros. Entertainment by Gary P. Pisano, Alison Berkley Wagonfeld
Brazil: The Real Plan (B) by Petra Christmann, Heitor Carrera
Note on Comparative Advantage by David B. Yoffie, John J. Coleman

Nissan Motor Co. Ltd.: Marketing Strategy for the European Market by John A.
Quelch, Kyoichi Ikeo
Chemplan Corp.: Paint-Rite Division by Paul A. Vatter
Coaching at Banco Azucarero de Cali (BAC) (A) by Pablo Cardona, Jose Ramon Pin,
German Serrano Duarte, Lourdes Susaeta
Pepsi-Cola U.S. Beverages (B) by Andrall E. Pearson, Parke Boneysteele, Dave Nurme
Ready-to-Eat Breakfast Cereal Industry: Philip Morris by Kenneth S. Corts, Amy L.

Sandler
Texas Instruments: Time Products Division by Steven C. Wheelwright, Roderick E.

White
Kodakís Health Imaging Division in Asia (A) by Nancy Sousa, Richard Demartino,
Stanley Widrick
Gillette Singapore: Managing Global Business Integration on the Ground (B) by

Rosabeth Moss Kanter, Thomas D. Dretler
Lutherwood-CODA (Community Opportunities Development Association) by James

Phills, Dan Kalafatas
Enron Development Corp.: The Dabhol Power Project in Maharashtra, India (C) by
Politics and Prudential Supervision: ABN Amroís Bid for Antonveneta (B) by Rawi
Abdelal, Christopher M. Bruner
Fashion Channel: Market Segmentation, Spreadsheet by Wendy Stahl
Seagram Greater China: Office Relocation in Hong Kong by Claude P. Lanfranconi,

Geoff Crum
Blackheath Manufacturing Companyñ Revisited by Francis Spreng
Dealing with Crisis: Lars Kruse Thomsen Moves to Solve Problems (B) by Joe
Distefano, Colleen Lief
France Telecom in 2010 by Robert A. Burgelman, Debra Schifrin
Part King, Inc. by Mary Heisz, Lindsay Brock
Newmont in Peru by John McMillan, Pablo Zoido
Archdiocese of New York by Stephen A. Greyser, John A. Quelch
A. Morse, Ken Mark
A Note on Sizing the Sales Force by Robert E. Spekman, Sameer Kumar, Arya Kalla
Eli Lilly and Company by Robert F. Bruner, Casey S. Opitz
NTT DoCoMo (A): The Future of the Wireless Internet? by Stephen P. Bradley,
Matthew Sandoval
Evergreen Investments: Mobile CRM (B) by Andrew McAfee
Conducting a Performance Appraisal Interview by Michael Beer
ValueAct: Shareholder in the Boardroom by Jay W. Lorsch
Interview with William Amelio, CEO, Lenovo, Video by John A. Quelch
Technical Note: Innovation and Inventionñ A Patent Guide for Inventors and
Managers by James G. Conley, David Orozco M.
Prudential UK: Rebuilding a Mighty Business by Jean-Francois Manzoni, Jean-Louis

Barsoux
Jardines: Tapping the Asian E-Commerce Market by F. Warren McFarlan, Melissa

Dailey, Fred Young
Exercises in Competitive Decision Making by Dana Clyman
Maytag in 1984 by David J. Collis, Nancy Donohue
Podcasting by Kerry Herman, Thomas R. Eisenmann

Note on Human Behavior: Differences at Work: The Leadership Challenge by Sandra

J. Sucher
Country Analysis Framework by James E. Austin
Orientation for Viewing Humphrey Chen by Monica Higgins, Adam Richman
Citibank: Launching the Credit Card in Asia Pacific (B) by V. Kasturi Rangan
H.J. Heinz Co.: The Administration of Policy (C) by Kenneth E. Goodpaster, Richard J.
Post
Belmont Industries, Inc. (D) by Joseph L. Bower
Irene Charnley at Johnnic Group (A) by Linda A. Hill, Maria T. Farkas
Cardinal Health, Inc. (A) by Mary B. Teagarden
Morgan Stanley and S.G. Warburg: Investment Bank of the Future (B) by James K.
Sebenius, David T. Kotchen
PetroChina: International Corporate Governance with Chinese Characteristics by

John Child, Sang Xu, Mary Ho
Acquisition of Consolidated Rail Corp. (B) by Benjamin C. Esty, Mathew Mateo

Millett
Black Fly Beverage Company Inc. by John S. Haywood-Farmer, Julie Harvey
Disaster in April: The Obligations of Kelly Construction by John D. Macomber,

Christopher Gordon, Ben Creo
Performance Indicator by Kenneth S. Corts
Johnson & Johnson Consumer Products Brazil: Corporate Transformation (B) by

Andrew C. Inkpen
Transitional Infant Care Specialty Hospital by Jody Hoffer Gittell, Michelle Toth
Kaweyan: Female Entrepreneurship and the Past and Future of Afghanistan by

Geoffrey G. Jones, Gayle Tzemach
56K Modem Battle by David B. Yoffie, Debbie Freier
Singapore: The Lion City in the Asian Economic Crisis by Michael J. Enright, Andrew
Lee
Kingdee by F. Warren McFarlan, Jin Zhang, Ziqian Zhao
McDonaldís in India by Kishore Dash

Monitoring Factories Around the Globe: The Fair Labor Association and The
Workers Rights Consortium by Victoria Chang, Glenn R. Carroll
Matt Coffin by William Bygrave, Carl Hedberg
Sunk Costs: The Plan to Dump the Brent Spar (A) by Michael D. Watkins, Samuel
Passow
Centre Partnersñ American Seafoods 2006 by Nabil N. El-Hage, Christopher E.J.

Payton
The U.S. Life Insurance Industry by Robert C. Pozen, McCall Merchant
Prepare/21 at Beth Israel Hospital (B) by Raymond A. Friedman, Caitlin Deinard
Dr. Cameron Powell and AirStrip Technologies: After the Apple Worldwide
Developers Conference by Bhaskar Chakravorti, N. Venkatraman
Macau Gaming Revenues Are Out of Sight by Ali Farhoomand, Debra Martin
Bain & Co.ís IT Practice (C) by Andrew McAfee
Atchison Corp. (A) by Joseph L. Bower
Feed Resource Recovery by Andrew Zacharakis, Reuben Zacharakis-Jutz
NeoPets, Inc. by Thomas R. Eisenmann, Liz Kind
What Can a Mosquito Do to an Elephant? (D) by Pat Werhane, Jenny Mead, Mollie
Painter-Moreland
Shepard Quraeshi Associates (A) by Lynn Sharp Paine, Harold F. Hogan Jr.
OuterLink Corp. (B) by Josh Lerner, Brenda Chia
National Semiconductorís India Design Center by Jeffrey T. Polzer, Liz Kind
MercadoLibre.com (B) by Joel Podolny, Andrea Higuera, Lauren Pressman
Factors That Influence Cross-Border Equity Investment by Gregory S. Miller
Vendor Compliance at Geoffrey Ryans (A) by Susan Kulp, Nicole DeHoratius, Zahra
Kanji
Virtual Vineyards by Jeffrey F. Rayport, Alvin J. Silk, Thomas A. Gerace, Lisa R. Klein
Escudo Rojo: A Salvation Army Initiative and Its Economic Growth Options by
Gabriel Berger, Carolina Gowland
Should I Advertise on the Interstate? by Jacci L. Rodgers, Tara Blackburn
Caffeine with a Conscience by Andrew Wicks, Jenny Mead
Finland and Nokia: Creating the Worldís Most Competitive Economy by Michael E.
Porter, Orjan Solvell
Can Selling Be Globalized?: The Pitfalls of Global Account Management by David J.

Arnold, Julian Birkinshaw, Omar Toulan
ABB Deutschland (C1) by Hugo E.R. Uyterhoeven
Knowlton Roberts (A) by Lynn Isabella
Online Retailers by Thomas R. Eisenmann, Alastair Brown
Collabrys, Inc. (A)ñ The Evolution of a Startup by Dorothy Leonard, Brian J. Delacey
Swedish Lottery Bonds by George Chacko, Peter Hecht, Vincent Dessain, Anders
Sjoman
CNETñ 2000 by Thomas R. Eisenmann, Pauline Fischer
Ben & Jerryís Homemade Ice Cream, Inc.: A Period of Transition by David J. Collis,
Melinda B. Conrad
Design Matters for Management by Richard Boland, Fred Collopy

Pepsi vs. Coke in Venezuela by David Wylie, Kathleen Hagan, Hal Hogan
Entrepreneurial Finance: Course Introduction by William A. Sahlman
enterpriseAsia.com: Investing in High-technology Businesses in Asia Pacific by

Simpson P.H. Poon, Marissa McCauley, Eva Chang
Using Activity-Based Costing with Budgeted Expenses and Practical Capacity by

Robert S. Kaplan
The Flaxil Label (B) by Gregory Barron
Cruzsalud: Health Care for Low-Sectors by Rosa Amelia Gonzalez, Horacio Viana
Wendy Kopp and Teach for America (B) by William W. George, Diana Mayer,
Andrew N. McLean
PRG-Schultz International (A) by Paul W. Marshall, James Weber
Momenta Corp. (A) by Amar V. Bhide
WLR Foods and Pilgrimís Pride by Kenneth Eades, Ali Erarac, Katherine Merhige
Wang, Andrew Lee
Destin Brass Products Co. by William J. Bruns Jr.
Bunge: Poised for Growth by David E. Bell
Disctech, Inc. by Kenneth A. Merchant, Joseph P. Mulloy
Helen Gates by Gerry Yemen, Martin N. Davidson
InterZine Productions, Inc. by William A. Sahlman, Jason Green
NYPD New by James L. Heskett
Hospital Corp. of America (B) by W. Carl Kester

Transportation Displays, Inc. (A) by Steven R. Fenster, Paul J. Reiferson
MoGen, Inc. by Kenneth Eades, Alex Holsenbeck
Stonewall Kitchen by Myra M. Hart, Kristin J. Lieb, Victoria W. Winston, Kenna

Baudin, Alison Bell, Leslie Simmons
Note on Marketing Arithmetic and Related Marketing Terms, Answers to Exercises

by Benson P. Shapiro
Baidu.com, Inc.: Valuation at IPO by George Foster, Joseph Piotroski, Ning Jia, Martin
Haemmig, Sara Gaviser Leslie, Jennie Tung
Industrial Products, Inc. by Joseph L. Bower, John W. Rosenblum
Kendall Square Research Corp. (A) (Abridged) by William J. Bruns Jr., F. Warren
McFarlan
Gillette Co.: Dry Idea Advertising (B), Video Introduction by Thomas V. Bonoma,
Shirley M. Spence
Banc Oneñ 1993 by Hugo E.R. Uyterhoeven, Myra M. Hart
Carrefour S.A. by Michael J. Schill
Cyberian Outpost (A) by Mark Parry
BW Manufacturing Company by Brandt Allen
Michael Mills
Game Theory and Business Strategy by Felix Oberholzer-Gee, Dennis Yao
Innovation at the Treasury: Treasury Inflation-Protection Securities (B) by Kenneth

A. Froot, Peter Hecht, Christopher E.J. Payton
Educational Technology Corp.: Crossing the Chasm by Mohanbir Sawhney

NetApp: The Day-to-Day of a District Manager by Mark Leslie, James Lattin, Patrick
Arippol
Davis, Lloyd, Young, & Donovan by Roger Hallowell
Upgrading the Economy: Industrial Policy and Taiwanís Semiconductor Industry by

Willy Shih, Jyun-Cheng Wang
Lightspeed Venture Partnersñ International Expansion by Krishna G. Palepu
Leaderís (Dis)Advantage by Peter J. Coughlan
Intuition vs. Deliberation: How Decision Making Can Be Improved by Katherine L.

Milkman, Dolly Chugh, Max H. Bazerman
Stryker Corp.: In-sourcing PCBs by Timothy A. Luehrman
Note on the Global Hotel Industry by Gevork Papiryan
Coming Era of ìBrand in the Handî Marketing by Fareena Sultan, Andrew Rohm
Tad Piper and Piper Jaffray by William W. George, Andrew N. McLean
Skype by Thomas R. Eisenmann, Peter A. Coles
How Advertising Works by Peter Voyer
Strategies of Effective New Product Team Leaders by Avan R. Jassawalla, Hemant C.

Sashittal
Siemens AG: Global Development Strategy (A) by Stefan Thomke, Ashok Nimgade
Surviving organizational disasters by W. Jack Duncan, Valerie A. Yeager, Andrew C.

Rucks, Peter M. Ginter
Nike in China (Abridged) by James E. Austin
Crown Cork & Seal/CarnaudMetalbox by William E. Fruhan, William Dewitt
IPremier Co. (B): Denial of Service Attack by Robert D. Austin, Larry Leibrock, Alan
Murray
M. J. Tasman (A) by Alexander Horniman, Michael Brewster
Endo Pharmaceuticals (F): Appeals Court Ruling by Richard G. Hamermesh, Brian J.

Delacey
Sam Steinberg (A) and (B) (Condensed) by Michael J. Roberts
Hewlett-Packard: IBM in 2001 by Charlene Zietsma, Ken Mark
The Practitionerís Guide for Communications During Post-Merger Integration by

June West, Rebecca Mayerick
Note on Taxation by William J. Poorvu, Samuel Plimpton
The Wine Industry by Andrew C. Inkpen, Rod Phillips
Uria Menendez (B) by Robert G. Eccles
Nordstrom: Dissension in the Ranks? (A) by Robert L. Simons, Hilary A. Weston
AT&T Pension Fund by William F. Sharpe
MINI USA: Finding a New Advertising Agency (A) by David B. Godes
Activity Based Management at W.S. Industries (B) by V.G. Narayanan, Jeremy Cott
Asiasports: Hockey Night in Hong Kong by Andrew Delios
Merckís U.S. Managed Distribution Program for the HIV Drug Crixivan by Margaret
L. Eaton, Madhi Roy, Marko Curavic
Carol Brewerís Investments by Richard S. Ruback, Julia D. Stevens
Winning Legally: Using the Law to Create Value, Marshal Resources, and Manage
Risk by Constance E. Bagley
foursquare by Mikolaj Jan Piskorski, Thomas R. Eisenmann, Jeffrey J. Bussgang,

David Chen
Dow Chemicalís Bid for the Privatization of PBB in Argentina by by Mihir A. Desai
and Alexandra de Royere
iMergent (B) by Mark T. Bradshaw
New Theories of International Trade by David B. Yoffie, Heather A. Hazard

Vancouver YMCA: The Turnaround of a Public Icon by Gerard Seijts, Ken Mark
AB Sandvik Saws & Tools: The Ergo Strategy by Roderick E. White, Julian
Birkinshaw
Christian Dior: A New Look for Haute Couture by Geoffrey G. Jones, Veronique
Pouillard
Managing Major Accounts by Frank V. Cespedes
Tufts Health Plan by Richard Bohmer, Nancy Dean Beaulieu
Norman Machinery Products, Inc. (C) by J. Keith Butters
United States Financial Crisis of 1931, Note on Franklin D. Roosevelt, and A

Keynesian Cure for The Depression, Data Supplement by Willis Emmons
Yaowawit School Kapong by Krittinee Nuttavuthisit
Fabtek (B) by Benson P. Shapiro, Rowland T. Moriarty Jr.
oDesk: Changing How the World Works by Boris Groysberg, David A. Thomas,
Jennifer Tydlaska
Food Distribution in Russia: The Harris Group and the LUX Store by David E. Bell,
Walter J. Salmon, Dinny Starr
BroadVision by Erik Brynjolfsson, Jean-Claude Charlet
Summit Partnersñ The FleetCor Investment (C) by Michael J. Roberts
Making the Grade (B) by Robert L. Simons
AXA: The Global Insurance Company by John B. Goodman, Patrick Moreton
CMR Enterprises by Das Narayandas, Mary Neuner Caravella

Physician Sales and Service, Inc. (E): August 1993 by Amar V. Bhide
Coastal Power Corpus Christi: Ramping Down (A) by Lynn Isabella, Gerry Yemen
Fitzpatrick Hotel Group (B2): Paddy Fitzpatrick by Paul A. Gompers, Catherine

Conneely
Groupe Eurotunnel S.A. (A) by Stuart C. Gilson, Vincent Dessain, Sarah L. Abbott
Managerial Overview of Open Source Software by Sandeep Krishnamurthy
John Hancock Sports Sponsorship: 1993-2000 and Beyond by Stephen A. Greyser,

John L. Teopaco
Ventro: Builder of B2B Businesses (Condensed) by Lynda M. Applegate, Meredith

Collura
Dynatrol Corp.: Andover Assembly Division by H. Kent Bowen, Janice H. Hammond,

Ramchandran Jaikumar
Integrated Distribution Services Group (IDS): Redefining the Asia Distribution

Landscape by Hau Lee
Philipsí Compact Disc Introduction (B) by Anita McGahan
Silicon Island of the East: Creating a Semiconductor Industry in Singapore by John A.

Mathews
Consolidated Edison Co. (Abridged) by Thomas R. Piper
Mexico: Escaping from the Debt Crisis? by Helen Shapiro
Chengwei Ventures and the hdt Investment by G. Felda Hardymon, Josh Lerner, Ann
Leamon
Accounting for Marketable Securities by Luann J. Lynch, Mark E. Haskins
Honeywell, Inc. and Integrated Risk Management by Lisa Meulbroek, Jonathan

Barnett
A Note on Direct Selling in Developing Economies by Michael Chu, Joel Segre
Note on Valuation for Venture Capital by Tevya Rosenberg

Note on Logistic Regression ñ The Binomial Case by Hendrik Odegaard, Andrew

Brennan
Cementos Lima: Laying the Foundations of Social Responsibility by Felipe

LinkedIn (B) by Mikolaj Jan Piskorski
Votia Empowerment AB (A) by Roger Hallowell, Cate Reavis
Brand in the Hand: Mobile Marketing at Adidas by Andrew Rohm, Fareena Sultan,
David Wesley
Radiohead: Music at Your Own Price (B) by Anita Elberse, Jason Bergsman
Dallas Cowboys: Financing a New Stadium by George Foster, David W. Hoyt
Plum Creek Timber (A) by Max H. Bazerman, Hannah Riley, Dov Brachfeld, John G.
Troast Jr.

E. Fruhan
Sarah Harris by Jim Ellis, Alicia Seiger
Block 16: Conocoís ìGreenî Oil Strategy (D) by Malcolm S. Salter, Susan E.A. Hall
La Fageda by Alfred Vernis, Laura Lamolia, Daniel Arenas
The Concept of Development Strategy by Gary P. Pisano
Hoechst and the German Chemical Industry by Benjamin Gomes-Casseres, Krista

McQuade
Bank of America Tower: Redesigning Skyscrapers by Andrea Larson, Anne Eckhoff
Nintendo Co., Inc. by Mark Satterthwaite, John-Lindell Pfeffer
Subsidies and the Global Cotton Trade by David Besanko, Brett Burgess
Grupo Sidek (B) by Kenneth A. Froot, Alberto Moel

Campbell and Bailynís Boston Office: Managing the Reorganization by Anne
Donnellon, Dun Gifford Jr.
Ganong Bros. Ltd. by Eric A. Morse, Venessa M. Strike
Argentinaís Financial System Fenced In by Huw Pill, Romina Abal, Claudia Onoforio
The Age of the Inauthentic Executive by Roger L. Martin
GenPharm International by George Foster, Andrea Higuera
Keaneís Acquisition of Metro Information Services (B) by F. Asis Martinez-Jerez
SUN Brewing (B), Spreadsheet by Belen Villalonga, Raphael Amit
Harper Chemical Co., Inc. by E. Raymond Corey
Remaking Singapore by Michael E. Porter, Boon Siong Neo, Christian H.M. Ketels
Cambridge Technology Partners: Corporate Venturing, August 1996 by Paul A.

Gompers, Catherine Conneely
Kedaung Industrial Ltd., Video by Louis T. Wells Jr.
Alessi: Evolution of an Italian Design Factory (A) by Youngme Moon
Odyssey Healthcare by Robert F. Higgins, Virginia A. Fuller, Umer Raffat
Social spending: Managing the social media mix by Bruce D. Weinberg, Ekin
Pehlivan
Clayton Industries, Inc.: Peter Arnell, Country Manager for Italy, Spreadsheet
Supplement by Christopher A. Bartlett, Benjamin H. Barlow
Pedigree vs. Grit: Predicting Mutual Fund Manager Performance Data Spreadsheet,
Spreadsheet Supplement by Peter Eso, Graeme Hunter, Peter Klibanoff, Karl
Schmedders
Cathay Pacific by F. Warren McFarlan, Fred Young, Lo Waishun
Negotiation Exercise on Tradeable Pollution Allowances: Group B, Utility #2 by

Willis Emmons
The New Normal 2010 (B) by Chuck Grace, Itai Wallach, Matt Glick, Joel Newbert,
Courtland Morrice, Kaitlin Fayrik, Olivia Theroux
Managing Sales Interfaces: An Introduction by Frank V. Cespedes
Employee Brand by W. Glynn Mangold, Sandra Jeanquart Miles
Martin Luther King, Jr.: A Young Minister Confronts the Challenges of Montgomery
by William W. George, Richard Buhrman, Andrew N. McLean
American Express TRS Charge-Card Receivables by Andre F. Perold, Kuljot Singh
The Legal Implications of Electronic Document Retention: Changing the Rules by

Robert M. Barker, Andrew T. Cobb, Julia Karcher
Leitax (A) by Noel Watson, Rogelio Oliva, Laura Winig
Mavesa (B): International Strategy and Valuation Concerns by Robert E. Kennedy
Nelson Paper Products, Inc. by W. Carl Kester
Developing a Knowledge Strategy by Michael Zack
Managing Schools for High Performance: The Area Instruction Officer at Chicago
Public Schools by Monica Higgins, Allen Grossman, Tiffany K. Cheng
UpDown: Confidential Instructions for GEORG by Noam Wasserman, Deepak

Malhotra
Tom Paine Mutual Life Insurance Co. by Ronald W. Moore
Ernst & Young United Kingdom (B) by John J. Gabarro, Samantha K. Graff
ToyWorld, Inc.: Information Technology Planning by Lynda M. Applegate

by Lynn Isabella
Value Retail by Arthur I Segel
Shinhan Financial Group (B) by Rosabeth Moss Kanter, Matthew J Morgan
Haliburton Company: Accounting for Cost Overruns and Recoveries by Maureen

McNichols, Brian Tayan
Whirlpool Research and Engineering Division (A) by Jeffrey L. McNair, Samuel E
Bodily
Note on Corporate Strategy by Mikolaj Jan Piskorski
Assessing Earnings Quality: Nuware, Inc. by Paul Simko
Note on Corporate Venture Capital by Josh Lerner
Technotronics, Inc. by Leonard A. Schlesinger
Rick Surpin (B) by Kirk O. Hanson, David Bollier, Penelope Rowlands
Putting the Organization on Wheels: Workplace Design at SEI by Alfred P. West Jr.,
Yoram (jerry) Wind
Forget Me Not by Renato Tagiuri
Dell: Selling Directly, Globally by Ali F. Farhoomand, Peter Lovelock, Pauline Ng
The Langer Lab: Commercializing Science by H. Kent Bowen, Alex Kazaks, Ayr Muir-
Harmony, Bryce C. Lapierre
Shanghai Volkswagen: Time for a Radical Shift of Gears by Ali Farhoomand, Zhigang
Tao, Irene Wang, Lu Yi
The Evolution of the Design-Inspired Enterprise by Gabriella Lojacono, Gianfranco

Zaccai
Auditors gone wild: The ìotherî problem in public accounting by Ronald Jelinek,
Kate Jelinek
Searle Medical Instruments Group (Abridged) by Steven C. Wheelwright, Roger W.

Schmenner
Rudi Gassner at BMG International, Video by Katherine S. Weber, Linda A. Hill
Centagenetix (B) by Henry W. Chesbrough, Frank Angella
Sherif Mityas at A.T. Kearney: Negotiating a Client Service Predicament (B) by


Cleveland Turnaround (B): Building on Progressñ 1989-96 by James E. Austin,
Andrea L. Strimling
Corning: 156 Years of Innovation by H. Kent Bowen, Courtney Purrington
Infosys in India: Building a Software Giant in a Corrupt Environment by Rawi

Abdelal, Rafael Di Tella, Prabakar Kothandaraman
ING DIRECT by James L. Heskett
Wilson Lumber Co. by Thomas R. Piper
Harmeling
Novo Nordisk A/S: Designing for Diabetics, Epilogue by Karen J. Freeze
Alliance Concrete by Marc Lipson
Integrity and Management by CASE
Plavix: Drugs in the Age of Personalized Medicine by Richard G. Hamermesh, Mara G.

Aspinall, Rachel Gordon
Dell: Selling Directly, Globally (2007) by Hong Iris Wang, Ali Farhoomand, Pauline
Ng
Eli Lilly and Co.: Innovation in Diabetes Care by Clayton M. Christensen
Hutton Branch Manager (C) by Lynn Sharp Paine, Jane Palley Katz
Evaluating an Action Plan by Linda A. Hill
Difficult Choices ñ An Introduction to Cost Effectiveness Analysis by Gregory S. Zaric
Basel II: Assessing the Default and Loss Characteristics of Project Finance Loans (A),
Spreadsheet by Benjamin C. Esty, Aldo Sesia
Amandaís Restaurants (A) by Garth Saloner, Claire Magat Raffaelli
Simulation as a Decision Aid by Roy D. Shapiro
Pyrex by Timothy M. Laseter


Light
Kraft Foods: The Coffee Pod Launch (A) by Robin Ritchie, Aleem Visram
Feedback by Martin N. Davidson
Challenges for the Minuto de Dios (A) by Diana M. Trujillo, Roberto Gutierrez, Jaime
A. Ruiz
Management Levels at Staples (C): District Manager by David A. Garvin, Lynne C.

Levesque
Online Research Guide by Lynda M. Applegate, William Kerr, Ann Cullen, Alexis
Brownell
Menem and the Populist Tradition in Argentina by Rafael Di Tella, Eliseo Neuman
Wholesale Club Industry by Walter J. Salmon, Paul Kennedy
Demystifying the Development of an Organizational Vision by Mark Lipton
Google Advertising by Youngme Moon, David Chen
Exercise on Employee Stock Option Dilution by Brian J. Hall
Eduardo Zarate
Convertible Securities by George Chacko, Eli Peter Strick
SureCut Shears, Inc. by W. Carl Kester
Gome: Going Public by Li Jin, Li Liao
Customer Relationship Management: In B2C Markets, Often Less Is More by

Grahame R. Dowling
Cable & Wireless America by Guhan Subramanian, Eliot Sherman
Ockham Technologies: Living on the Razorís Edge (Abridged) by Noam Wasserman
Intuitís New CEO: Steve Bennett by William A. Sahlman, Alison Berkley Wagonfeld
E-Coms and Their Marketing Strategies by Avraham Shama
Swire Beverages: Implementing CSR in China by Christopher Marquis, G.A. Donovan,

Yi Kwan Chu
Leading Change by Michael Beer
Vickers, Inc.: Omaha Plant by Helen Han
How Do Customers Judge Quality in an E-Tailer? by Joel E. Collier, Carol C. Bienstock
Taco Bell, Inc.ñ 1983-94 by Lynda M. Applegate, Leonard A. Schlesinger, David

Delong
Canadian Tire: Business Intelligence in 2006 by Nicole R.D. Haggerty, Ken Mark
Managerial Duties and Business Law by Joseph L. Badaracco Jr., Jerry Useem
Pixim (C): May 2002 by Robert A. Burgelman, Cara McVie
Iris Running Crane: December 2009 by Matthew Rhodes-Kropf, Josh Lerner, Ann
Leamon
An Integrated Approach to the Determination of Forward Prices by Walid Busaba,

Zeigham Khokher, Saqib Khan
Shimla Dairy Products Private Ltd., India: Poised for Growth? by Michael Rouse,
Navin John
ëWhere everybody knows your name': Lessons from small business about
preventing workplace violence by M. Ronald Buckley, Anthony C. Klotz
What People Want (and How to Predict It) by Thomas H. Davenport, Jeanne G.
Harris
SKII China: Managing Public Relations by John JR Roberts
Convention on Biological Diversity: Engaging the Private Sector by David E. Bell,

Mary Shelman
Oxfam America by James E. Austin, James Kondo
Tesco Plc. by David E. Bell

Horizontal Specialization and Modularity in the Semiconductor Industry by Willy
Shih, Chintay Shih, Chen-Fu Chien
Windburn Associates by Sherwood C. Frey, Lucien Bass
Wausau Equipment Company: A Lean Journey (C) by Robert D. Landel, Sorin Gruia
Fiduciary Relationship: A Legal Perspective by Lynn Sharp Paine
Joe Smithís Closing Analysis (A) by Lynda M. Applegate, Rakesh Khurana
Splash Corporation (A): Competing With the Big Brands by Niraj Dawar, Nigel
Goodwin
National Convenience Stores, Inc. by Steven R. Fenster, Stuart C. Gilson, Roy Burstin
We Can Hear You Now (A): A Customer Survey Design for a Six Sigma Project at
Crutchfield Corp. by Robert D. Landel, Laure Taylor, Alan Zimmerman
BIG BAZAAR by Ananth Raman, Laura Winig
United Parcel Service (B) by Jeffrey A. Sonnenfeld, Meredith Lazo
Dynamic Synchronization of Strategy and Information Technology by C.K. Prahalad,

M.S. Krishnan
GMAC: The Pipeline by Martin N. Davidson, Gerry Yemen
Outside Directors with a Stake: The Linchpin in Improving Governance by Donald C.

Hambrick, Eric M. Jackson

Acumen Fund and Mytry De-Fluoridation Filter Technologies by William F. Meehan

III, Yasmina Zaidman
Toyota: Repositioning the Brand in Europe (B) by Sean Meehan, Dominique Turpin,
George Radler
Discovering What Has Already Been Discovered: Why Did Your Customers Hire Your
Product? by Clayton M. Christensen
Developing a Teaching Case (Abridged) by Michael J. Roberts
Toward Golden Pond (A) by Nicolas P. Retsinas, G.A. Donovan, Nancy Hua Dai, Justin
Ginsburgh
San Fabian Supply Co. (B) by Claudine B. Malone, Neil Harrison
Integrating Around the Job to be Done, Module Note by Clayton M. Christensen
Motorola (A) by Kathleen Meyer, Matt Kelemen, Stephen Weiss

Bagley
Air Deccan (A): ìSimplifyingî Air Travel in India by Benoit Leleux, Isabelle Pigeaux
Gorenje D.D.: A Slovenian Manufacturer Confronts the European Market by Gerald

Zeitz, Ales Brglez, Irena Vodopivec
The uninvited brand by Susan Fournier, Jill Avery
Asia Renal Care, Spreadsheet by Michael J. Roberts
Orthoteks USA (B3) by Joseph L. Badaracco Jr., Richard G. Hamermesh
Shaping Spaarbeleg: Real and Unreal by J. B.M. Kassarjian
Joyoung Soymilk Maker: Segmentation, Targeting, and Positioning by Yi Qian
Building Organizational Integrity by D. Christopher Kayes, David Stirling, Tjai M.

Nielsen
Creative Chips (Abridged) by John F. Graham, Graham T. Roberts
Intel Labs (A): Photolithography Strategy in Crisis by Henry W. Chesbrough
StarMedia: Launching a Latin American Revolution by Thomas R. Eisenmann

Bourgeois
Jonathan Pellegrin: Closing The Pellegrins Case, Video by John A. Davis
ECCO A/S ñ Global Value Chain Management by Bo Nielsen, Torben Pedersen, Jacob
Pyndt
Alleviating Poverty and Malnutrition: Successful Models by Ray A. Goldberg, Kerry

Herman, Laura Winig
James Hardie by Donald J. Lecraw
Busse Place by Arthur I Segel, William J. Poorvu, Justin Ginsburgh, Richard Kessler
Anita Norris Model Management by Prashob Menon, Paul Lee, John S. Haywood-
Farmer
Corporate Strategy: A Conceptual Framework by David J. Collis
The Locus of Control by Gerry Yemen, James G. Clawson
British Motorcycle Industry at a Crossroads by Jan W. Rivkin
African Communications Group by Anita McGahan, Dale O. Coxe
Donna Dubinsky and Apple Computer, Inc. (E) by Todd D. Jick
Farmington Fresh: Growers Changing Produce Distribution by Ray A. Goldberg,

Donald Daniels
Willow Creek Community Church (A) by Leonard A. Schlesinger, James Mellado
William Jeffrey Departs from Bay Colony Mutual by Lena G. Goldberg
Silenced by Fear: The Nature and Consequences of Fear at Work by Jennifer Kish-
Gephart, James R. Detert, Linda Klebe Trevino, Amy C. Edmondson
ABB (B): The Lindahl Era (1997-2001) by Paul Strebel, Nanci Govinder
HNA Group: Moving Chinaís Air Transport Industry in a New Direction by William C.
Kirby, F. Warren McFarlan, Tracy Yuen Manty
Alliant Health System: A Vision of Total Quality by Jane Linder, Gwendolyn Moore
Facebook (B) by R. Edward Freeman, Bidhan Parmar, Jenny Mead
Understanding Brands, Module Note by Anat Keinan, Jill Avery

New Balance Athletic Shoe, Inc. by H. Kent Bowen, Robert S. Huckman, Carin-Isabel
Knoop
Copeland Corp.: Evolution of a Manufacturing Strategyñ 1975-82 (B) by David A.

Garvin, Artemis March
Pfizer: Letter from the Chairman (B) by Robert L. Simons, Kathryn Rosenberg
Whose Money Is It Anyway? (C) by V.G. Narayanan, Richard G. Hamermesh, Rachel

Gordon
Chang Chiu
Loewen Group by Mary M. Crossan, Ariff Kachra
The Nonmarket Environment of Google by David P. Baron
Arch Wireless, Inc. by Stuart C. Gilson, Perry L. Fagan
The Siam Commercial Bank: Weathering the Asian Storm (A) by Petra Christmann,
Mark Sriaporn
Abby Hamilton by Robert D. Landel, Elliot N. Weiss

Teppert
VF Corp: Acquiring the Iconic Skateboard Footwear Brand Vans by Basil A. Kalymon,
Jordan Mitchell
Asea Brown Boveri by Robert L. Simons, Christopher A. Bartlett
Ocean & Oil Holdings and the Leveraged Buyout of Agip Nigeria (A) by Peter Hecht,
Onche Ugbabe
Intel Corp. (C): Strategy for the 1990s by Robert A. Burgelman, George W. Cogan
Renewing GE: The Africa Project by David A. Thomas, Stephanie J Creary
Club Med (A) by Christopher W.L. Hart, Dan Arczynski, Dan Maher
Metapath Software: September 1997 by G. Felda Hardymon, Bill Wasik
Fidelity Investmentsí Charitable Gift Fund (A) by Robert C. Pozen

Retail Promotional Pricing: When Is a Sale Really a Sale? (A) by Gwendolyn K.

Ortmeyer
Role of Differentiation in Markets Driven by Advertising by David A. Soberman
Bacardi Southampton (D): Analyzing Agile System Savings by Robert D. Landel,

Cheng Cui
Negotiating Your Entry into Your Family Business by John A. Davis
AES Honeycomb (A) by Lynn Sharp Paine, Sarah Mavrinac
Bobbie DíAlessandro and the Redesign of the Cambridge Rindge and Latin School by
iPhone vs. Cell Phone by David B. Yoffie, Michael Slind
Procurement at Betapharm Corp. (A) by Susan Kulp, Taylor Randall
Maxwell Shoe Co., Inc. by Krishna G. Palepu
Sonoco Products Co. (C) by Boris Groysberg, David A. Thomas, David Lane
Coca-Cola Co. (B) by David F. Hawkins
LIFO or FIFO? That Is the Question by William J. Bruns Jr., Susan S. Harmeling
Extracting Information from the Futures and Forwards Markets: The Relation
between Spot Prices, Forward Prices, and Expected Future Spot Prices by Lisa
Meulbroek
Cementos Lima: Laying the Foundations of Social Responsibilityñ Epilogue by Felipe

Leading Across Cultures at Michelin (C) by Erin Meyer, Sapna Gupta
Business and Human Rights by Lynn Sharp Paine, Lara Adamsons
Microsoft Corp.: The Introduction of Microsoft Works by Thomas J. Kosnik
If We Blew It Up, Then We CouldÖ . by Stacey Childress
Nucor: Ken Iverson, November 29, 1990, Video by Pankaj Ghemawat

Home Depot, Inc. by Krishna G. Palepu
VideoGuide, Inc. (C) by William A. Sahlman, Jason Green
San Patrignano Community (B) by Piero Morosini, Ulrich Steger, Karin Isberg
Global Farmer and the Future of Soybean Production by Ray A. Goldberg, Kevin
Allison
Managing Failure: American Bankruptcy Law at a Crossroads by David A. Moss,

Mary Oey, Jonathan Lackow
Concept Devices, Inc.: International Market Entry by Thomas V. Bonoma, Randy

Masel
American Medical Association by Ashish Nanda
Singulus by Walter Kuemmerle, Chad Ellis
Dynamis Energy Risk Fund, Spreadsheet Supplement by Yiorgos Allayannis, Alec

Bocock
Banc One Corp.: Asset and Liability Management by Peter Tufano, Benjamin C. Esty
MGM Mirageís Bid for Mandalay Resort Group (A): Communicating During the
Merger Process by Gregory S. Miller, Michael D. Kimbrough
Camper: Imagination is not Expensive by Jordan Mitchell, Rama Velamuri
Trinity College (D) by F. Warren McFarlan, Nancy Bartlett
The Garden Place by C. Ray Smith, Luann J. Lynch
Future of Avonís China: Direct Sales, Retail Sales or Both by Zhigang Tao, Dongya Li,
Isabella Chan
Note on the Bankruptcy Abuse Prevention and Consumer Protection Act of 2005
(BAPCPA) by Stuart C. Gilson
Australiaís Telstra Corp. (A): Going Public by W. Earl Sasser Jr., Carin-Isabel Knoop,
Cate Reavis
Foerster, Ken Mark
Normative Foundations of Business by J. Gregory Dees, Jaan Elias
Motivation for Creativity in Organizations by Teresa M. Amabile
Medtronic: Patient Management Initiative (B) by Regina E. Herzlinger
Yale University Investments Office by Josh Lerner, Jay O. Light
What Happened at Citigroup? by Clayton Rose, Aldo Sesia
OSG Corporation: Risk Hedging Against Transaction Exposures by Mitsuru Misawa
WHERE HAVE YOU BEEN?: An Exercise to Assess Your Exposure to the Rest of the
Worldís People by Paul W. Beamish
McDonaldís and the McCafe Coffee Initiative by Pratima Bansal, Lindsay Sgro
Microsoft in 2002 by Michael G. Rukstad, David B. Yoffie, Carl Johnston, Tyrrell

Levine
Air France Internet Marketing: Optimizing Google, Yahoo!, MSN, and Kayak
Sponsored Search by Mark Jeffery, Lisa Egli, Andy Gieraltowski, Jessica Lambert,
Jason Miller, Liz Neely, Rakesh Sharma
Cisco Goes to China: Routing an Emerging Economy by Geoffrey G. Jones, David

Kiron
Paper and More by Noel Watson
AOL, Cisco, Yahoo!: Building the Internet Commons by James E. Austin, Liz Kind
Union Corrugating Co. (A) by Paul W. Marshall, Julia D. Stevens
Husky Injection Molding Systems by Jan W. Rivkin

Note on Rules by Debora L. Spar
Internal Entrepreneurship at the Dow Chemical Co. by Bala Chakravarthy, Hans

Huber
Maumee Commercial Dining Products, Inc. by Mark E. Haskins
Note on Retail Economics by David E. Bell
Pepsi Blue by John A. Quelch
eBusiness@Novartis by Andrew McAfee, Carin-Isabel Knoop, Cate Reavis
Ocean 42SS: Fishing Boat by John Zerio
Hertz Corporation (B) by Timothy A. Luehrman, Douglas C. Scott
Western Drug Store Inc. by Claude P. Lanfranconi
The Environment, Development and Participation: the Dilemmas of Asociacion Civil

Labor by Felipe Portocarrero, Cynthia Sanborn, Elsa Del Castillo, Martha Chavez
Kepak and the Future of the Irish Beef Industry by David E. Bell, Damien P.
McLoughlin, Mary Shelman
http://www.pefa.com: Pan European Fish Auctionsñ Implementing a Virtual

Marketplace by Robert S. Collins, Kimberly A. Bechler
Vincor: Project Twist by Niraj Dawar, Eric Singer
edocs, Inc. (B2): Jonathon Guerster by Paul A. Gompers
Procter & Gamble Europe: Vizir Launch by Christopher A. Bartlett
Tsingtao Brewery Co., Ltd. (A) by Shengjun Liu
ISS A/S (C) by Clayton Rose
Mobil in Aceh, Indonesia (B) by Henri-Claude De Bettignies, Liana Downey
Bayer AG (A) by John A. Quelch, Robin Root
Moet-Hennessy Group by Malcolm S. Salter, Irence L. Sinrich
Swissairís Alliances (A) by David B. Yoffie, Eric J. Vayle

Hatch
Charles Schwab & Co., Inc.: The ìTalk to Chuckî Advertising Campaign by John A.
Quelch, Laura Winig

Henry Birks & Sons, Inc. by Mary M. Crossan, Ken Mark
McDonaldís: Super-Sized Troubles (A) by Michael A. Roberto
Return Logic, Inc, (B) by Richard G. Hamermesh, Michele Lutz
IBM Network Technology (A) by Michael L. Tushman, Robert Chapman Wood
ZOOTS: The Cleaner Cleaner by Myra M. Hart, Sharon I. Peyus
Crisis Management: North American Sporting League Visits Mexico City (B) by
George Foster
A Guide to Taxation and Mangement Decisions by Mary Margaret Frank
China Cosmetics Industry 2005 by Zhigang Tao, Li Dongya
Wal-Mart in 2002 by David B. Yoffie, Yusi Wang
Du Pontís Titanium Dioxide Business (D) by Pankaj Ghemawat
Cebu Pacific Air (D) by Gerry Yemen, Erika H. James, Marie-Grace U. Ngo
Berkshire Hathaway Inc.ñ Intercorporate Investments (A) by Luann J. Lynch
Doyleís Dealmaking Dilemma (A): Negotiating the Job Search by James K. Sebenius
Evolution of the Xbox Supply Chain by Hau Lee, David W. Hoyt, Chuck Holloway
Stitch It Group Inc. by Ken Mark, David Simpson

AIA-JF Green Fundñ Differentiation in Funds Market by Ricky Chan, Amy Tang
Types of Processes by David A. Garvin
Marketing Strategy by Robert T. Davis
Dressen (Abridged) (B) by Thomas R. Piper
Empire Blue Cross and Blue Shield (B) by Regina E. Herzlinger, Ramona K.
Hilgenkamp
Cat Is Out of the Bag: KANA and the Layoff Gone Awry (B) by Leslie A. Perlow, David
L. Ager
Advent Israel Venture Capital Program by Paul A. Gompers, Jeffrey Anapolsky
Adam Aircraft by William D. Bygrave, Carl Hedberg, John Hamilton
Omnicomís No-No (B) by Todd Pulvino, James Litinsky
AstraZeneca, Prilosec, and Nexium: Marketing Challenges in the Launch of a Second-

Generation Drug by James G. Conley, Robert C. Wolcott, Eric Wong
Rambus, Inc.: Commercializing the Billion Dollar Idea by Brian S. Silverman, Briana
Huntsberger
Who Is a Professional? by Ashish Nanda
Fremont Financial Corp. (B) by Erik Sirri, Ann Zeitung
Hostile Bid for Red October by Benjamin C. Esty, Alan Bigman
Work is Good: Branding the Employ+Ability Mission by Lynda M. Applegate, Susan

Saltrick, Monica Higgins
John R. Nord, MD by Thomas Cross
Living with the Limitations of Success by Bin Jiang, Tim Koller
Spyder Active Sports, Inc. and CHB Capital Partners (A) by John A. Davis, Louis B.
Barnes, Peter Botticelli
Discount and Hawkins: Highlights of the Transcript by Michael A. Wheeler
Employee Engagement at Modern Appliances Inc. (B) by Jeffrey Gandz
Triple Point Technology by Richard S. Ruback, Royce Yudkoff
Australian Wine Cluster, Supplementary Information by Michael E. Porter, Orjan

Solvell
The AFSCME vs. MoziloÖ and ìSay on Payî for All! (B) by Fabrizio Ferri, James Weber
Procurement at Betapharm Corp. (B) by Taylor Randall, Susan Kulp
Carlo de Benedetti: Another Point of View by Alexander Horniman
Allen Distribution Co. by Pearson Hunt, Robert F. Vandell
Sustainability Through Servicizing by Sandra Rothenberg
Debt Financing, Firm Value, and the Cost of Capital by Susan Chaplinsky, Robert S.
Harris
Valuing Companies: An Overview of Analytical Approaches by Robert S. Harris
Southern Cross Latin America Private Equity Fund by Rob Johnson
Templates for Profit Planning by Robert L. Simons
PC-Based Desktop Videoconferencing Systems Industry in 1998 by Robert A.

Burgelman, Osamu Suzuki
Partners HealthCare System, Inc. (A) by Gary P. Pisano, Maryam Golnaraghi
Corn Products International, Inc. by Ray A. Goldberg, Tom Clay
MW Petroleum Corp. (B) by Timothy A. Luehrman, Peter Tufano, Barbara D. Wall
Kohl Industries by John A. Davis
Sun Hydraulics Corp. (A) and (B) (Abridged) by Louis B. Barnes, Colleen Kaftan
Superior Printing by Paul W. Marshall

Sonoco Products Co. (A): Building a World-Class HR Organization by Boris
Groysberg, Cate Reavis, David A. Thomas
Option Valuation and Dividend Payments by Robert S. Harris, Robert M. Conroy
Empowering Language by James G. Clawson
Founders Fund by Bethany Coates, John Glynn
Note on the New Deal: From the First to the Second ìHundred Daysî by Thomas K.
McCraw, Daniel A. Pope
Silicon Graphics, Inc. (B) by Marco Iansiti, Alan MacCormack
Finova Group, Inc. (B) by Stuart C. Gilson, Perry L. Fagan
Agnico-Eagle Mines Ltd. by George Athanassakos, Dan Buffery
Making Invisible Work Visible: Using Social Network Analysis to Support Strategic
Collaboration by Rob Cross, Stephen P. Borgatti, Andrew Parker
The Exxon Valdez Revisited: The Untold Story (A) by Gerry Yemen, Erika H. James
Professional Associations by Ashish Nanda
Entrepreneurial Marketing: Learning from High-Potential Ventures by Joseph B.

Lassiter
Butler Lumber Co., Spreadsheet by Thomas R. Piper
South Africa: Getting in GEAR by Richard H.K. Vietor
Microsoft adCenter by Peter A. Coles, Benjamin Edelman
Eastern Electric Apparatus Repair Co. (A) by Carliss Y. Baldwin, Harry Gruner
Ratios Tell A Storyñ 2007 by Mark E. Haskins
PepsiCo and Madonna by John A. Quelch, N. Craig Smith, Aimee L. Stern
Federal Express: The Money Back Guarantee (D) by Christopher W.L. Hart
Massport (C): A Revitalized Organization by Michael A. Roberto, Erika M. Ferlins
Protecting the WTO Ministerial Conference of 1999 by Herman B Leonard, David

Tannenwald, Arnold Howitt
Canadian Closures (A) by Louis Hebert, Davin Li
Blogs at Dresdner Kleinwort Wasserstein: (B) by Andrew McAfee
US Office Products (A) by Roger Hallowell
InBev and Anheuser-Busch by Andrew C. Inkpen
Building to a Crescendo by Noam Wasserman, Vishesh Kumar
EuroGame and the iTV Opportunity by Kersi Antia, Thomas Behe
The Environmental Entrepreneur by Timothy Feddersen, Scot R. Wheeler
Globalive: Change in the Canadian Wireless Telecom Industry by Adam Fremeth,

Tony Frost, Guy Holburn, Kevin Chan, Peter Walker
Internet Capital Group by George Parker, Victoria Chang
Pillsbury: Customer Driven Reengineering by Robert S. Kaplan
Solving the Puzzle of the Cash Flow Statement by Julie H. Hertenstein, Sharon M.
McKinnon
1995 Release of the Institutional Investor Research Report: The Impact of New
Information by Boris Groysberg, Nitin Nohria, Derek Haas
Mozilla Foundation: Launching Firefox 1.0 (B) by Siobhan OíMahony, Nikhil Raj
FreeMarkets OnLine by V. Kasturi Rangan
Industry Note: Furniture by Bruce McKern, Steve Debonvoisin, Leandro Cuccioli,

Raquel Gonzalez-Dalmau, Gustavo Lopes

University of Chicago Graduate School of Business by David A. Garvin, Srikant M.
Datar, James Weber
Ocean Spray Cranberries: Environmental Risk Management by Richard H.K. Vietor,

Fiona E.S. Murray

Ryan Metcalf
Financing of Project Achieve (A) by Mihir A. Desai
Joe Willis: Feeling the Heat in Thailand (A) by Lynn Isabella, Darcy Langlais, Gerry
Yemen
Note on Rewards Systems by Michael Beer, Bert A. Spector
American Heart Association: Reorganization of the Western States Affiliate by Glenn

R. Carroll, Kristina Ho
SCORE! Educational Centers (C) by M. Diane Burton, Jeffrey L. Bradach, Naomi

Atkins
Amnesty International by John A. Quelch, Nathalie Laidler
Vivaldi Food Conceptsñ The Start-Up of an Asian Venture (A) by Daniel J. Isenberg
Competitive Dynamics in Home Video Games (J): The Next Generation Nintendo by
Peter J. Coughlan
Alan Greenspan in 2004 by Wei Li, Alan R Beckenstein
Endo Pharmaceuticals (D): Hatch-Waxman Change by Richard G. Hamermesh, Brian

J. Delacey
The Life and Career of a High-Tech Entrepreneur (B) by James G. Clawson, Jason
Clifton
Creativity and Innovation in Organizations by Teresa M. Amabile
Chiaphua Group Vietnam by Michael Shih-ta Chen, Nicolas P. Retsinas

Pricing for Profit: The UK Credit Card Industry in the Late 1980s (C) by Harborne W.
Stuart Jr.
Learning Co. by James Henderson
Race, Accountability, and the Achievement Gap (A) by Karen L. Mapp, David A.
Chantal Cookware Corp. by H. Kent Bowen, Paul W. Marshall
SAP AG in 2006: Driving Corporate Transformation by Robert A. Burgelman, Tom

Federico
Kinkoís by Gail McGovern
Innovation as a Learning Process: Embedding Design Thinking by Sara L. Beckman,

Michael Barry
ApproTEC Kenya: Technologies to Fight Poverty and Create Wealth by V. Kasturi

Rangan
New HP: The Clean Room and Beyond by Liz Kind, Leslie A. Perlow
NCH Capital and Univermag Ukraina by Josh Lerner, John Didiuk
Aligning Employees Through ìLine of Sightî by Wendy Boswell, John B. Bingham,

Alexander J.S. Colvin
China: To Float or Not to Float? (E): ABB Investment in China by Laura Alfaro, Rafael
Di Tella, Ingrid Vogel
Silver Starís North American Flight Center by Greg Bevan, James G. Clawson
TD Canada Trust (A): The Green and the Red by Dennis Campbell, Brent Kazan
Learning From Toys: Lessons in Managing Supply Chain Risk From the Toy Industry
by M. Eric Johnson
Shangri-La Hotels and Resorts: Achieving Service Leadership by Gerard Tocquer,

Eva Y.H. Kwan
The Merger of Hewlett-Packard and Compaq (B): Deal Design by Robert F. Bruner,
Anna Buchanan
Embedding Corporate Philanthropy in Grand Circle Corporation by James

Henderson
Tetra Pak: Freedom with Accountability by Ulrich Steger, Catherine A. Ramus, Mope
Ogunsulire
Odwalla, Inc. by Ray A. Goldberg, Tom Clay
Bassin
Succession and Continuity for Johnson Family Enterprises (B) by John L. Ward, Carol
Adler Zsolnay
Decision-Making Exercise (B) by David A. Garvin, Michael A. Roberto
Harris Seafoods, Inc. by William E. Fruhan, William A. Sahlman
Joline Godfrey, Updateñ 1992-2002 by Linda A. Hill, Jennifer M. Suesse
A Note on, and a Tale about, Flexible Budgeting by Mark E. Haskins
Bayside Motion Group (A) by H. Kent Bowen, Bradley R. Staats
Michelin in the Land of the Maharajahs (A): Note on the Tire Industry in India by
Pierre-Xavier Meschi
Valley Systems (B) by John Morgridge, Mark Leslie, Sara Rosenthal
Resinas Sinteticas, S.A. (B) by Lynn Sharp Paine, Gregory C. Rogers
One South: Investing in Emerging Markets (A) by Nicolas P. Retsinas, Justin

Ginsburgh
IBM Corp.: The Bubble-Memory Incident, Chronology of Key Events by Vijay V. Sathe
Giant Inc.: Formation of the A-Team by Paul W. Beamish, Chwo-Ming (Joseph) Yu
Ecolab, Inc. (D) by Ashish Nanda

Splash: Ready to Make Waves? by Hari Bapuji, Niraj Dawar, Nigel Goodwin
Lean Methodology: Selecting and Executing a Personal 5S Application Project by

Robert D. Landel
Marketing Strategy Formulation by Minette E. Drumwright, Thomas J. Kosnik
Kellogg-Worthington Merger by L.J. Bourgeois, Luis Franco, Margaret Cording
Barloworld: Action Learning in Argentina, Brazil and Chile ñ The ABC Programme
(A) by Paddy Miller, Jordan Mitchell
John Carter: Hedging by Samuel E Bodily, Lee Fiedler
Hospital for Special Surgery (B): Continuing Challenges of Growth by Regina E.

Herzlinger
Linden Lab: Crossing the Chasm by Thomas R. Eisenmann, Alison Berkley

Wagonfeld
Baylor Books, Inc. by William J. Bruns Jr., Jeremy Cott
Wit Capital: Evolution of the Online Investment Bank (B) by Roger Hallowell,
Charles G. Ruberto
Learning in Real Time: Role-Plays in Educational Scenarios by Ryan W. Quinn
MRC, Inc. (A) by Ronald W. Moore
Power of Activism: Assessing the Impact of NGOs on Global Business by Debora L.

Spar, Spar Debora L., Lane T. La Mure
Atlas Copco (B): The Conflict Episode by V. Kasturi Rangan
CRA Managed Care, Inc. (B) by Myra M. Hart, Susan S. Harmeling
Taino Construction Supplies: Managing Innovation Risks at an SME in a Small,

Developing Nation by Carmen Rios Figueroa, Julia Sagebien
Bayside by William J. Poorvu, Richard E. Crum

Old Colony Associates by John J. Gabarro, Andrew Burtis
Marriott Corp.: Restructuring by Steven R. Fenster, Roy Burstin
Ernst & Young United Kingdom (A) by John J. Gabarro, Samantha K. Graff
Note on Energy by Sean Harrington, Dennis Rohan
Repositioning Ranbaxy by Pankaj Ghemawat, Kazbi Kothavala
Module I: Moral Challenge Class Summaries by Sandra J. Sucher
City Water Tanzania (B): Privatizing Dar es Salaamís Water Utility by Oana Branzei,
Kevin McKague
COSCO by F. Warren McFarlan, David Lane, Guoqing Chen
Ganeden Biotech, Inc. by Robert C. Pozen, Dale Winger, Matthew Ahlers
Atlantis-Biovent Negotiation: Confidential Instructions for Atlantis by Michael A.

Wheeler
School Feeding Program in Nigeria (A): Tetra Pakís Business and Development Goal
by Ulrich Steger, Aileen Ionescu-Somers
Anatomy of a Corporate Campaign: Rainforest Action Network and Citigroup (B) by

Moving Ideas into Action: Mastering the Art of Change by Rosabeth Moss Kanter
Time Series Forecasting by Samuel E Bodily

Strategic Innovation by Constantinos C. Markides
Pioneer Hi-Bred International, Inc.: Supply Management, Addendum by Francis J.

Aguilar, Xin X He, Paul Clark
SAP Banking in 2006: Fostering Innovation in Banking Through the Business

Process Platform by Robert A. Burgelman, Jean-Bernard Rolland
Note on Building the Self-Sustaining Firm by Amar V. Bhide

Ricardo Software by Andrew McAfee
Note on the Cuban Cigar Industry by Paul W. Beamish, Akash Kapoor
Taran Swan at Nickelodeon Latin America (C) by Linda A. Hill, Kristin C. Doughty
Share Our Strength and American Express: Developing Marketing Alliances (B) by
Sonya Grier, Carrie D. Culp, Callie M. Stivers
Note on Postponement by Sunil Chopra, Jeffrey Blount, Peter Meindl, Marek Prach,
Danny Su, Fuminori Takemura
PSI India ó Will Balbir Pasha Help Fight AIDS? (A) and (B), Video by Elie Ofek
Sara Lee: A Tale of Another Turnaround by James Shein, Loredana Yamada
Sarah Vickers-Willis: Career Decisions (B) by Myra M. Hart, Lynda M. Applegate,

Susan Saltrick, Sarah Harden
Sarbanes-Oxley Act: Details and Evaluation by David Lane, Susan Kulp
Sarvega by Paul A. Gompers, Vanesa Del Valle Broussard
Sat & Co.: Market Orientation by Satyendra Singh
Satellite Radio by Thomas R. Eisenmann, Alastair Brown
Satellite Radio: An Industry Case Study by Nabil Al-Najjar, Darshan Desai, Steve
Hallaway
Satera Team at Imatron Systems, Inc. (B) by Teresa M. Amabile, Elizabeth A. Schatzel
Saturn Corp. in 1996 by Anita McGahan, Suzanne Purdy
Saturn Corp. in 1998 by Anita McGahan
Saturn Corp. in 1998, Spreadsheet by Anita McGahan
Saturn: A Different Kind of Car Company by Anita McGahan, Greg Keller

Saturn: A Different Kind of Car Company, Spreadsheet by Pankaj Ghemawat, Anita
McGahan
Saudi Arabia: Getting the House in Order by Richard H.K. Vietor, Rebecca Evans
Savage Beast (A) by Noam Wasserman, LP Maurice
Savage Beast (A1) by Noam Wasserman, LP Maurice
Savings and Loans and the Mortgage Market by Alberto Moel, Robert C. Merton
Saxonville Sausage (Brief Case) by Kate Moore
SC Johnsonís Greenlist: Health, Ecology, Profits by Andrea Larson, Geoffrey Archer
Scale and Scope in Professional Service Firms by Ashish Nanda
Scaling: How China-Based VanceInfo Grows Big Fast by Hayagreeva Rao, Pamela
Yatsko
Scantran by Sid L. Huff, Mike Wade
Scenario-based strategy maps by Frank Buytendijk, Toby Hatch, Pietro Micheli
Schering-Plough and Genome Therapeutics: Discovering an Asthma Gene by Regina

E. Herzlinger, Marc Aquino
Schneider Electric Global Account Management by Joe Distefano, Anne-Valerie

Ohlsson
SchoolNet: Pursuing Opportunity Beyond Federal Mandates by Stacey Childress
SchoolSuccess.net by James E. Austin, Arthur McCaffrey
Schulze Waxed Containers, Inc. by Robin Cooper, Margaret Bernier
Science Technology Co.ñ 1985 by Thomas R. Piper
Scientific Glass Incorporated: Inventory Management (Brief Case) by Steven C.

Wheelwright, William Schmidt
Scope of the Corporation by David J. Collis

SCORE Community Ventures by Maureen McNichols, James R. Willcox
SCORE! Educational Centers (C) by M. Diane Burton, Jeffrey L. Bradach, Naomi

Atkins
Scott Family Enterprises (A): Defining Fair Process for Cousin Owners by John L.
Ward, Canh Tran
Scott Family Enterprises (B): Addressing Family Goals and Visions in the Family
Enterprise by John L. Ward, Canh Tran
Scrap It by James A. Erskine, Michael Wiener
Scripps Research Institute: November 1993 (Abridged) by Josh Lerner
Scudder, Stevens & Clark by Jay O. Light, James E. Sailer
Sea Pines Racquet Club by W. Earl Sasser Jr.
Seagram Greater China: Office Relocation in Hong Kong by Claude P. Lanfranconi,

Geoff Crum
Sealed Air Corp.: Globalization and Corporate Culture (A) (Abridged) by Lynn Sharp
Paine, Karen H. Wruck

Sealed Air Taiwan (A) (Abridged) by Lynn Sharp Paine
Sealed Air Taiwan (A) by Lynn Sharp Paine, Robert J. Crawford
Sealed Air Taiwan (B) by Lynn Sharp Paine, Robert J. Crawford
Sears Auto Centers (A) (Abridged) by Lynn Sharp Paine
Sears, Roebuck and Co. vs. Wal-Mart Stores, Inc., Spreadsheet Supplement by
Gregory S. Miller, Christopher F. Noe
Sears, Roebuck and Co.: The Merchandise Group, Spreadsheet by Pankaj Ghemawat
Seasonality in Time Series Forecasting by Larry Weatherford, Samuel E Bodily
SEC Proposal for Nomination of Directors by Shareholders by Jay W. Lorsch, Ashley

C. Robertson
Secom Company, Limited (B) by James G. Clawson
Secom: Managing Information Security in a Risky World by F. Warren McFarlan,

Robert D. Austin, Robert O. Austin
Securities Law and Public Offerings by Howard H. Stevenson, Michael J. Roberts
Securities Trading: Front, Middle, and Back Office by Francois Brochet, Rakeen
Mabud
Security Factors by Jay O. Light
SeeCommerce: Enhancing Supply Chain Velocity at DaimlerChrysler by Hau Lee,

Paresh Rajwat
Seeing Sooner: How to Scan for Weak Signals from the Periphery by George Day,
Paul Schoemacker
SELCO: Harnessing Sunlight to Create Livelihood by Sourav Mukherji, P. D. Jose
Select Collections, Inc. by Phillip E. Pfeifer, William Scherer
Selected Exhibits from Adolph Coors in the Brewing Industry, Spreadsheet by Jan W.
Rivkin, Pankaj Ghemawat
Selected Exhibits from Lamoiyan Corp. of the Philippines: Challenging Multinational

Giants, Spreadsheet by Jan W. Rivkin, Pankaj Ghemawat
Selected Exhibits from Performance Indicator, Spreadsheet by Jan W. Rivkin,

Kenneth S. Corts
Selecting a New Name for Security Capital Pacific Trust by Susan Fournier, Andrea
Wojnicki
Sellarsí Market by David E. Bell
Selling Books Online in Mid-1998 by Jeffrey F. Rayport, Carin-Isabel Knoop, Cate

Reavis
Selling Green Dots in Second Life by Michael Parent, Leyland Pitt
Semiconductor Industry, 2002 by Marco Iansiti, Marcin Strojwas

Semiconductor Manufacturing International Corporation: ìReverse BOTî by Willy
Shih
Senior Citizen Home Safety Association: Going Beyond Elderly Services? by Gilbert
Wong, Joseph Wong, Scarlet Chan, Shirley Chan
Sensible Life Products (A) by Charlene Zietsma, Brent McKnight
Sensors Unlimited: Bringing InGaAs Technology to the Market by Willy Shih
Sermo, Inc. by Thomas R. Eisenmann, Lars P. C. Nielsen
ServerVault: ìReliable, Secure, and Wicked Fastî (V. 1.5) by Robert F. Bruner, Chad
Rynbrandt
Service and Value in e-Commerce by Roger Hallowell
Service on the Internet: The Effect of Physical Service on Scalability, Module Note by
Roger Hallowell
Set Up Remote Workers to Thrive by Jay Mulki, Fleura Bardhi, Felicia Lassk, Jayne
Nanavaty-Dahl
Setting You Up to Fail? by Jean-Louis Barsoux, Jean-Francois Manzoni
Seven Disciplines for Venturing in China by Ajit Kambil, Victor Wei Long, Clarence
Kwan
Seven Rules for New Leaders by Michael D. Watkins
Seven-Eleven Japan by Seungjin Whang, Hide Saito, Steve Van Horne, Casey
Koshijima, Takafumi Udea, Takafumi Ueda
Sex, Drugs, and Rock ën Roll: The MTV Approach to Tackling HIV/AIDS by Tarun
Khanna, Sonali R. Bloom, David E. Bloom
Sexual Harassment Law and Policy by Michael A. Wheeler, Georgia Levenson, Arturo
Corso
Sexual Harassment, Free Speech or Ö ? by Lynn Sharp Paine, Wilda L. White
Shad Process Flow Design, Exercise by Roy D. Shapiro, Michael W. Toffel, Alan
MacCormack, Stephanie van Sice
Shady Trail by Arthur I Segel

Shahla Nawabi: Reconstructing Afghanistan by Geoffrey G. Jones, Gayle Tzemach,

Alexis Lefort
Shanghai Diligence Law Firm by Robert G. Eccles, Catherine Zhang
Shanghai Jahwa: Liushen Shower Cream (B) by Niraj Dawar, Peter Yuan
Shanghai Volkswagen: Facing a New Era by Yasheng Huang, Eric Thun
Shanshan Enterprise: Reform Pioneer of Chinaís Garment Industry by Yigang Pan,

Zhou Zemin
Shaping Spaarbeleg: Real and Unreal by J. B.M. Kassarjian
Shar Matin (C) by David A. Thomas, Elisa Farri
Share Our Strength and American Express: Developing Marketing Alliances (A) by
Sonya Grier, Carrie D. Culp, Callie M. Stivers
Shareholder Activists at Friendly Ice Cream (A1) by Fabrizio Ferri, V.G. Narayanan,
James Weber
Shareholder Activists at Friendly Ice Cream (A2) by Fabrizio Ferri, V.G. Narayanan,
James Weber
Shareholdersí Equity: Accounting and Analysis by David F. Hawkins
Sharp Corp.: Technology Strategy by David J. Collis, Tsutomu Noda
Shepard Quraeshi Associates (A) by Lynn Sharp Paine, Harold F. Hogan Jr.
Sherritt Goes to Cuba (B): Dealing with Political Risk Under Raul Castro by Aldo
Musacchio, Jonathan Schlefer
Sheryle Bolton by Kathryn Shaw, Carly Irestone, Angela Shelton, Alexander Tauber
Shimla Dairy Products Private Ltd., India: Poised for Growth? by Michael Rouse,
Navin John
Shinhan Financial Group (B) by Rosabeth Moss Kanter, Matthew J Morgan
Shinsei Bank (D) by Michael Y. Yoshino, Perry L. Fagan
Shinsei Bank: Developing an Integrated Firm by Thomas J. Delong

Shopfair Supermarkets (A) by John A. Quelch
Short Note on the AccuFlow Excel Model by Jay O. Light
Should the CEO Be the Chairman? by Jay W. Lorsch, Andy Zelleke
Showdown on the Waterfront: The West Coast Port Dispute (A) by Dina Witter,
Kathleen L. McGinn
Shrimp Farming in Ecuador by David W. Conklin
Siam Cement Group: Corporate Philosophy (B) by Lynn Sharp Paine, Prompilai
Khunaphante
Siebel Systems (B) by Michael J. Roberts, Joseph B. Lassiter, Nicole Tempest
Siebel Systems Inc.: Facing a New Regulatory and Competitive Environment by

Cynthia Clark Williams
Siebel Systems: Culture as a Pillar of Success by Charles A. OíReilly, Victoria Chang
Siebel Systems: The Role of the CFO by Malcolm P. Baker, Lauren Barley
Siemens AG: Global Development Strategy (B) by Stefan Thomke, Ashok Nimgade
Siemens Corp. (B): Corporate Advertising for 1996 by Stephen A. Greyser, Norman
Klein


Sierra On-Line (B): An Analystís Perspective by G. Peter Wilson, David Farina
Sierra On-Line (C): The Insidersí Perspective: An Interview with Ken and Roberta
Williams by G. Peter Wilson, Elizabeth H. McNair
Signature Security: Providing Alarm Systems for the Countries Down Under by
Walter Kuemmerle, William J. Coughlin
Signode Industries, Inc. (B) by Rowland T. Moriarty Jr., Gordon Swartz
Silenced by Fear: The Nature and Consequences of Fear at Work by Jennifer Kish-
Gephart, James R. Detert, Linda Klebe Trevino, Amy C. Edmondson
Silent Killers of Strategy Implementation and Learning by Michael Beer, Russell A.

Eisenstat
Silhouette vs. Hartlauer by Constance E. Bagley, Claude Mosseri Marlio
Silicon Valley Bank by G. Felda Hardymon, Ann Leamon
Silicon Valley of the East: Creating Taiwanís Semiconductor Industry by John A.

Mathews
Silvio Napoli at Schindler India, Video by Christopher A. Bartlett
Wu
Simmons Japan Ltd. by W. Carl Kester, Richard P. Melnick
Simple Regression Mathematics by Frances X. Frei, Dennis Campbell
Singapore Airlines (B) by Christopher W.L. Hart, Lucy N. Lytle
Singapore Airlines in the 90s by Bruce McKern, David Lloyd
Singapore Airlines: Customer Service Innovation by Rohit Deshpande, Hal Hogan
Singapore Airlines: Global Challenges by Bruce McKern, Margot Sutherland
Singapore Leadership: A Tale of One City by Benn Konsynski, John King
Singapore Telecommunications Ltd.: The Bid for Cable & Wireless HKT Ltd. by Su
Han Chan, Ko Wang, Mary Ho
Singapore TradeNet: A Tale of One City by Benn Konsynski, John King
Singapore TradeNet: Beyond TradeNet to the Intelligent Island by Lynda M.

Applegate, Boon Siong Neo, John King
Singapore TradeNet: The Tale Continues by Lynda M. Applegate, Boon Siong Neo,
John King
Sinopec: Refining its Strategy by Richard H.K. Vietor, Julia Galef
Sippican Corporation (B), Spreadsheet Supplement by Robert S. Kaplan
Sirona by Walter Kuemmerle, Chad Ellis
Sirtris Pharmaceuticals: Living Healthier, Longer by Toby Stuart, David Kiron
Six Sigma at Academic Medical Hospital (C) by Robert D. Landel, Dee C. San
SKF Bearings Series: Market Orientation Through Services (B): The Mission and
Customer Strategy by Sandra Vandermerwe, Marika Taishoff
SKF Bearings Series: Market Orientation Through Services (C): Results and the
Upswing by Sandra Vandermerwe, Marika Taishoff
SKF Bearings: Market Orientation Through Services by Sandra Vandermerwe,

Marika Taishoff
SK-II: Damage Control in China by Kineta Hung, Richard Farmer
Skisailer: Marketing a Young Investorís Dream by Dominique Turpin, Kamran

Kashani
SKS Microfinance by Shawn Cole, Theresa Chen
Skyhook Wireless by Shikhar Ghosh, Thomas R. Eisenmann
Slade Co. by Paul R. Lawrence, John A. Seiler
Sleeman Breweries Limited by Elizabeth M.A. Grasby, Darren Henderson
Sleeping with the Enemy: Doing Business with a Competitor by Barbara A. Carlin,
Michael J. Dowling, William D. Roering, John Wyman, John Kalinoglu,Greg Clyburn
Sleepmore Mattress Manufacturing: Plant Consolidation by Larry Weatherford,

Samuel E Bodily
Slouching Toward Broadband by Robert A. Burgelman, Philip Meza

Slowing the Adoption and Diffusion Process to Enhance Brand Repositioning: The
Consumer Driven Repositioning of Dunlop Volley by Michael Beverland, Michael
Ewing
Smartex: An Electronic Cash System by Ali F. Farhoomand, Gerard Tocquer, Eva Y.H.
Kwan
Smartix (B): The Last Dance by James K. Sebenius
Smartix (C): Rethinking the Negotiations by James K. Sebenius
Smartix (D): Reflections from the Other Side of the Table by James K. Sebenius,
Andrew Wasynczuk
Smartix: Swinging for the Fences by Noam Wasserman
Smoke Wars: The Case for and Against the Cigarette Industry by V. Kasturi Rangan
Smokestack Village, Inc. by Allan Cohen
Snow Brand Milk Products (C): 2009ñ Remaining Challenges by Jenny Mead, Regina
Wolfe, Akira Saito, Daryl Koehn
Snow Canyon Resort: Paradise Ski Lift by Robert D. Landel, Christopher DePaul,
Sungnam ìKevinî Kim
Social Alliances: Company/Nonprofit Collaboration by Ida E. Berger, Peggy H.

Cunningham, Minette E. Drumwright
Social Entrepreneurs: Correcting Market Failure (Video) DVD by James Phills
Social Entrepreneurs: Correcting Market Failures (B) by James Phills, Lyn Denend
Social Entrepreneurship: Kiva by David P. Baron
Social Media by Sunil Gupta, Kristen Armstrong, Zach Clayton
Social media: The New Hybrid Element of the Promotion Mix by W. Glynn Mangold,
David J. Faulds
Social spending: Managing the social media mix by Bruce D. Weinberg, Ekin
Pehlivan
Social Strategy by Mikolaj Jan Piskorski

Socially Responsible Distribution: Strategies for Reaching the Bottom of the Pyramid
by Sushil Vachani, N. Craig Smith
Socially responsible entrepreneurs: What do they do to create and build their

companies? by David Y. Choi, Edmund R. Gray
Societe Generale (A): The Jerome Kerviel Affair by Francois Brochet
Socrates, Inc. by Alan MacCormack, Kerry Herman
Sof-Optics, Inc. (A) by W. Earl Sasser Jr., Ramchandran Jaikumar, David C. Rikert
Softbankís New Strategy: The Largest LBO in Japan by Mitsuru Misawa
Software Associates, Courseware by Robert S. Kaplan
Solagen: Process Improvement in the Manufacture of Gelatin at Kodak by Dorothy

Leonard-Barton, Brian J. Delacey
SolidWorks by Dan DíHeilly, William D. Bygrave
Solvay Group: International Mobility and Managing Expatriates by Boris Groysberg,

Nitin Nohria, Kerry Herman
Solving the Puzzle of the Cash Flow Statement by Julie H. Hertenstein, Sharon M.
McKinnon
Some Thoughts on Career Management by William A. Sahlman
Sonoco Products Co. (B): The Hybrid Model by Boris Groysberg, Cate Reavis, David
A. Thomas
Sonoco Products Co.: Interview With Cindy Hartley, Video by Boris Groysberg, David
Lane, David A. Thomas

Sony America Latina by Dana Clyman, Rodney Davis, Timothy Plankey
Sony and the JK Wedding Dance by John Deighton, Leora Kornfeld

Sony Broadcast and Professional Europe: Becoming a Virtual Company by Robert S.

Collins, Kimberly A. Bechler
Sony Corp.: The Walkman Line by Robin Cooper
Sony Ericsson WTA Tour (B) by Jay W. Lorsch, Kaitlyn Simpson
Sony Ericsson WTA Tour (C) by Jay W. Lorsch, Kaitlyn Simpson
Sony Ericsson: Marketing the Next Music Phone by Qiu Cheng, Zane Moi
Sony Europa (A) by Kamran Kashani, J. B.M. Kassarjian
Sony EyeToy by Anita Elberse, Youngme Moon
Sony PlayStation 3: Game Over? by Elie Ofek
Sony-FIFA Partnership Marketing Program: The Value of Sponsorship by Mark

Jeffery, Saurabh Mishra
SOS-Kinderdorf International: Caring for Orphaned Children by V. Kasturi Rangan
Sound Group China: Urban Waste Entrepreneurs by John D. Macomber, Chad M.

Carr, Fan Zhao
Sources of Corporate Environmental Performance by Dorothy Thornton, Robert A

Kagan, Neil Gunningham
South African Mining and Asbestos-Related Diseases (C) by Pat Werhane, Jenny
Mead, Regina Swart, Mollie Painter-Moreland
South African Mining and Asbestos-Related Diseases (D) ñ The Settlement and the
Aftermath by Pat Werhane, Jenny Mead, Regina Swart, Mollie Painter-Moreland
South Dakota Wheat Growers by David E. Bell, Mary Shelman
Southern Cross Latin America Private Equity Fund by Rob Johnson
Southern States Communications by Constance E. Bagley, Michael B. Keating

Southland Corp. (C) by Richard S. Ruback
Southport Minerals, Inc. by William E. Fruhan
Southwest Airlines (B): Using Human Resources for Competitive Advantage by

Charles A. OíReilly
Southwest Airlines 2008 by Andrew C. Inkpen
Southwest Airlines Flight 1248 (C) by Daniel Diermeier, Justin Heinze
Southwest Airlines in Baltimore by Rogelio Oliva, Jody Hoffer Gittell, David Lane
Southwest Airlines One Report (TM) by Robert G. Eccles, Beiting Cheng, Susan
Thyne
Southwest Airlinesñ 1993 (Abridged Update) by James L. Heskett
Southwest Airlinesñ 1993 (B) by Gary W. Loveman, Linda Carrigan
Sovereign Bancorp and Relational Investors: The Role of the Activist Hedge Fund by
David F. Larcker, Brian Tayan
Sowers Action (A): The First Ten Yards by Po Chung, Gilbert Wong, Iris Wang
Spans of Control and Accountability by Eugene Soltes
Special Electronics, Inc. by Robert J. Sack
Specís Music (A) by John A. Davis, Susan S. Harmeling
Spectrum Brands, Inc.ñ The Sales Force Dilemma by Donald Barclay, Joe Falconi
Spinal Cord Injury Treatment by Elizabeth M.A. Grasby, David House
Spin-Out Management: Theory and Practice by Pieter Klaas Jagersma, Desiree M Van
Gorp
Sports Agents: Is There a Firm Advantage? by Stephen A. Greyser, Brian Harris
Sports in Your Pocket (B) by Steven Rogers, Kevin Dame

Spreading Happiness: Warm Fuzz Cards by Colleen Sharen
Spreadsheet by Dennis Campbell, F. Asis Martinez-Jerez, Marc J. Epstein, Joshua

Bellin
Spreadsheet for Paper and More (A) by Noel Watson
Sprint: La Conexion Familiar (A) by Ann C. Frost, Daniel D. Campbell
Spyder Active Sports, Inc. and CHB Capital Partners (A) by John A. Davis, Louis B.
Spyder Active Sports, Inc. and CHB Capital Partners (B) by John A. Davis, Louis B.
Ssangyong Corp. by Paul W. Beamish, Yongwook Jun, David J. Sharp, Chang-Bum

Choi
Staffing in Professional Service Firms, Spreadsheet Supplement by Ashish Nanda
Staffing the Boston Public Schools by Susan Moore Johnson, Jennifer M. Suesse
Staffing Wal-Mart Stores, Inc. (B) by Alison Konrad, Ken Mark
Staging Two-sided Platforms by Thomas R. Eisenmann, Andrei Hagiu
Stainmaster by Paul W. Farris, Bette Collins, James D. Culley
Stakeholder Analysis Tool by Lynda M. Applegate
Stakeholder Management and the Endangered Wildlife Trust by Gavin Price
Stalemate at the WTO: TRIPS, Agricultural Subsidies, and the Doha Round by Arthur
A. Daemmrich
Stamford International Inc. by David F. Hawkins
Stan Lapidus: Profile of a Medical Entrepreneur by Robert F. Higgins, Sophie

Lamontagne
Stanford and Silicon Valley: Lessons on Becoming a High-Tech Region by Stephen B.

Adams
Stanley Black & Decker, Inc. by William E. Fruhan
Staples: A Year in the Life of a Start-Up by Myra M. Hart
Star Cablevision Group (C): Responding to a Credit Market Contraction by William A.

Sahlman, Burton C. Hurlock
Star River Electronics Ltd., Spreadsheet Supplement by Robert F. Bruner, Robert M.

Conroy, Kenneth Eades, Sean Carr
STAR Schools Initiative at the San Francisco Unified School District by Stacey
Childress, Jennifer M. Seusse
STAR TV (A) by Michael Y. Yoshino, Peter J. Williamson, Henry Laurence
STAR TV in 1993: (A) by Pankaj Ghemawat, Timothy J. Keohane
STAR TV in 2000 by Pankaj Ghemawat
Starbucks Coffee Company in the 21st Century by Nancy F. Koehn, Marya Besharov,
Katherine Miller |
StarKist (A) by Richard H.K. Vietor, Forest Reinhardt, Peggy Duxbury
StarKist (B) by Richard H.K. Vietor, Forest Reinhardt, Peggy Duxbury
Starlite: Confidential Instructions for P. Foster, VP of HR Business Imaging Division

by Kathleen L. McGinn, Julia S. Morgan
Starlite: Confidential Instructions for S. Mason, VP of HR Health Sciences Division by

Kathleen L. McGinn, Julia S. Morgan
Started as Crew (C): McDonaldís Strategy for Corporate Success and Poverty
Reduction by Pat Werhane, Regina Wolfe, Laura Pincus Hartman, Justin Sheehan,
Jenny Mead
StartUp Capital Ventures by John Glynn, Peter Ziebelman, Bethany Coates
State of South Carolina, Spreadsheet by Randolph B. Cohen, Mark Mitchell
State Street Corporation by William E. Fruhan
Statement of Cash Flows by David F. Hawkins, Jacob Cohen

Statements of Cash Flows: Three Examples, Spreadsheet Supplement by William J.
Bruns Jr., Julie H. Hertenstein
Steady Earner, Inc. by Henry B. Reiling, Mark R. Pollard
Steinway & Sons: Buying a Legend (B) by John T. Gourville
Steinway & Sons: Buying a Legend (D) by John T. Gourville
Stella Artois in the U.K. by Paul W. Beamish, Anthony Goerzen
Stephen King and the Publishing Industryís Worst Nightmare by William A. Fischer
Sterling Chemicals, Inc.: Quality and Productivity Improvement Program by Karen H.

Wruck, A. Scott Keating
Steve & Barryís: To Save or Not To Save? by Michael Mazzeo, Ariel Shwayder, Sachin
Waikar
Steve Mariotti and NFTE by J. Gregory Dees, Alice Oberfield
Steve Parker and the GFS-China Technologies Venture (A), (B), (C), and (D) by
Andrew C. Inkpen
Steven B. Belkin by Howard H. Stevenson, Richard O. Von Werssowetz
Steven B. Belkin, Video by Howard H. Stevenson, Michael J. Roberts
Steven Scheyer: Renegotiating the Newell Rubbermaid Relationship With Wal-Mart,

Video by James K. Sebenius, Ellen Knebel
Stevens and Company by Michael B. McEnearney, Samuel E Bodily
Stevenson Industries (A) by John A. Davis, Kacie Lachapelle
Stevenson Industries (B) by John A. Davis, Courtney J. Sampson
Stevenson Industries (C) by John A. Davis, Courtney J. Sampson
Stihl Incorporated: Go-to-Market Strategy for Next-Generation Consumers by

Richard E. Wilson
Still Leading (A): Issues in Transitioning to New Forms of Service Later in Life by
Rosabeth Moss Kanter
Stitch It Group Inc. (B) by Ken Mark, David Simpson
STMicroelectronics N.V., 2003 Convertible Bond Offering by William E. Fruhan
Stock Options at Virtua.Net by Brian J. Hall, Carleen Madigan, Noam Wasserman
Stolt-Nielsen Transportation Group (D) by Lynn Sharp Paine, Lara Adamsons
Stone Container in Honduras (C) by James K. Sebenius, Hannah Riley
Stone Finch, Inc.: Young Division, Old Division (Brief Case) by Richard G.
Hamermesh, Elizabeth Collins
Stone Finch, Inc.: Young Divsion, Old Division, Student Spreadsheet by Elizabeth
Collins, Richard G. Hamermesh
Stonyfield Farm: September 1994 by Amar V. Bhide, Mark Thurber
Stopping Runaway IT Projects by Yukika Awazu, Kevin C. Desouza, J. Roberto

Evaristo
StorageNetworks: Restarting a Public Company (B) by Joseph B. Lassiter, Johanna

Blaxall
Strategic Activism: The Rainforest Action Network by David P. Baron, David S.

Barlow, Ann M. Barlow, Erin Yurday
Strategic Capital Management, LLC (C) by Todd Pulvino, Erik Stafford, Mark Mitchell
Strategic Consensus: Marching to the Beat of a Different Drummer? by Christopher

McDermott, Kenneth K. Boyer
Strategic Conversations at Suncorp Commercial Insurance (A) by Jeanne M. Liedtka
Strategic Conversations at Suncorp Commercial Insurance (B) by Jeanne M. Liedtka
Strategic Conversations at Suncorp Commercial Insurance (C) by Jeanne M. Liedtka
Strategic Corporate Social Responsibility as Global Brand Insurance by David

Chandler, William B. Werther Jr.
Strategic Direction at Quack.com (B) by Kenneth G. Hardy, Amy J. Hillman, Benji

Shomair
Strategic Human Resource Management Applications Exercise by Michael Beer

Strategic Innovation and the Science of Learning by Vijay Govindarajan, Chris

Trimble
Strategic Innovation at the Base of the Pyramid by Jamie Anderson, Constantinos C.

Markides
Strategic Integration: Competing in the Age of Capabilities by Peter H. Fuchs,

Kenneth E. Mifflin, Danny Miller, John O. Whitney
Strategic Issues in Distribution by Hirotaka Takeuchi
Strategic Management at Zhujiang Iron and Steel Company by Xueli Huang
Strategic Management of Product Recovery by Michael W. Toffel
Strategic Outsourcing at Bharti Airtel Ltd. by F. Asis Martinez-Jerez, V.G. Narayanan,

Michele Jurgens
Strategic Outsourcing at Bharti Airtel Ltd. One Year Later by F. Asis Martinez-Jerez,
V.G. Narayanan, Michele Jurgens
Strategic Outsourcing: Leveraging Knowledge Capabilities by James Brian Quinn
Strategic Planning at Apple Inc. by Fabrizio Di Muro, Kyle Murray, Miranda Goode
Strategic Response to Uncertainty by Elizabeth Olmsted Teisberg
Strategic Review at Egon Zehnder International (B) by Ashish Nanda, Kelley Morrell
Strategic Sales Management: A Boardroom Issue by Benson P. Shapiro, Adrian J.

Slywotzky, Stephen X. Doyle
Strategic Services at Andersen Consulting by Thomas J. Delong, Abby Hansen,

Catherine Conneely
Strategic Thinking at the Top by Ellen F. Goldman
Strategies for Preventing a Knowledge-Loss Crisis by Salvatore Parise, Rob Cross,

Thomas H. Davenport
Strategies of Related Diversification by Bharat N. Anand

Strategies of Unrelated Diversification by Samhita Jayanti, Bharat N. Anand
Strategizing by Matthias Hild
Strategy Concept I: Five Ps for Strategy, Strategy Concept II: Another Look at Why
Organizations Need Strategies by Henry Mintzberg
Strategy from the Inside Out: Building Capability-Creating Organizations by Danny

Miller, Russell A. Eisenstat, Nathaniel Foote
Strategy in the 21st Century Pharmaceutical Industry: Merck & Co. and Pfizer Inc. by
David J. Collis, Troy Smith
Strategy of Sustainability: A Systems Perspective on Environmental Initiatives by R

Scott Marshall, Darrell Brown
Stratus Computer by Philip H. Thurston, Richard O. Von Werssowetz
Structural Problems of Managed Care in California and Some Options for

Ameliorating Them by Sara J. Singer, Alain C. Enthoven
Structured Credit Index Products and Default Correlation by Darrell Duffie, Erin
Yurday
Structuring a Competitive Analysis: Decision Trees, Decision Forests, and Payoff

Matrices by Matthias Hild
Structuring and Managing BizDev on the Net, A Note by Henry W. Chesbrough,

Sergio Rattner
Structuring Deals and Governance After the IPO: Entrepreneurs and Venture
Capitalists in High Tech Start-Ups by David R. Williams, W. Jack Duncan, Peter M.
Ginter
Structuring Real Estate Deals: An Investorís Perspective by Arthur I Segel
Stryker Corporation: Capital Budgeting by Timothy A. Luehrman
StubHub (B): Taking Hold of Product Strategy by Robert A. Burgelman, Robert

Siegel, Adam Block
Student Who Was Missing-in-Action by Steven J. Spear
StudentCity.com by Carl Hedberg, William D. Bygrave

Studio Modernañ A Venture in Eastern Europe by Daniel J. Isenberg
Studio Realty by Clayton M. Christensen, Bret Baird
Subprime Meltdown: American Housing and Global Financial Turmoil by Julio J.

Rotemberg
Succession Planning: Surviving the Next Generation by Ilan Alon, Kimberley Howard
Sullivanís Flooring Concept by John S. Haywood-Farmer, Julie Harvey
Summit Partnersñ The FleetCor Investment (A) by Michael J. Roberts
SUN Brewing (A) by Belen Villalonga, Raphael Amit
SUN Brewing (B) by Belen Villalonga, Raphael Amit
Sun Hydraulics: Leading in Tough Times (A) (Abridged) by Linda A. Hill, Jennifer M.
Suesse
Sun Life Financial: Entering China by Paul W. Beamish, Ken Mark, Jordan Mitchell
A. Morse, Ken Mark
Sun Microsystems and the N-tier Architecture by Richard L. Nolan, Kelley Porter
Sun Microsystems, Inc. (A) by Steven C. Wheelwright, Nan S. Langowitz
Sun Microsystems, Inc. (B) by Kim B. Clark, Karen J. Freeze
Sun Microsystems, Inc.ñ 1987 (A) by Carliss Y. Baldwin, Jack Soll
SUNDAY Communications Ltd.: A Marketing Strategy for a Wireless Future by Velma

Lee, Pauline Ng, Elsie Choi
Sunk Costs: The Plan to Dump the Brent Spar (A) by Michael D. Watkins, Samuel
Passow
Sunk Costs: The Plan to Dump the Brent Spar (B) by Michael D. Watkins, Samuel
Passow
Sunrise Medical, Inc.ís Wheelchair Products, Spreadsheet by Anita McGahan, Jan W.
Rivkin
Sunshine Builders, Inc. by Arch R. Dooley, C. Wickham Skinner
Suntech Power by Richard H.K. Vietor
Suntech Power Holdings (A): the Pre-IPO Years by George Foster, Antonio Davila,
Ning Jia
Superior Clamps, Inc. by David F. Hawkins
Superior Manufacturing Co. by David F. Hawkins, Jacob Cohen, James W Culliton
Superior Manufacturing Company, Spreadsheet Supplement by James W Culliton,

David F. Hawkins, Jacob Cohen
Supplement to ìMedCath Corporation (A)î and ìMedCath Corporation (B)î by Regina

E. Herzlinger
Supplier Diversity and Supply Chain Managment: A Strategic Approach by Henry

Adobor, Ronald McMullen

Supplier Management at Sun Microsystems (B): Managing Risk in the Supplier

Relationship by Chuck Holloway, David Farlow, Glen Schmidt, Andy Tsay
Supply Chain Management at Wal-Mart by Fraser P. Johnson
Supply Chain Optimization at Hugo Boss (A) by Ananth Raman, Nicole DeHoratius,
Zahra Kanji
Supply Chain Partners: Virginia Mason and Owens & Minor (A) (abridged) by V.G.
Supply Chain Partners: Virginia Mason and Owens & Minor (A) by V.G. Narayanan,
Lisa Brem
Supply Chain Partners: Virginia Mason and Owens & Minor (B) by V.G. Narayanan,
Lisa Brem
Supporting Innovation by Promoting Analogical Reasoning by Arthur Markman,

Kristin Wood, Julie Linsey, Jeremy Murphy, Jeffrey Laux
Survey of Managerial Style by James G. Clawson
Sustainability at Hewlett-Packard: From Theory to Practice by Lynelle Preston
Sustainability Challenges in the Shrimp Industry (A) by Robert D. Landel, Fernando

Ganoza, Shankar Raja
Sustainability Challenges in the Shrimp Industry (B): Policy Alternatives by Robert

D. Landel, Fernando Ganoza, Shankar Raja
Sustainable Growth and the Interdependence of Financial Goals and Policies by

David W. Mullins Jr.
SUZANNE DE PASSE AT MOTOWN PRODUCTIONS, VIDEO by Linda A. Hill
Suzanne de Passe at Motown Productions, Video by Linda A. Hill, Jaan Elias
Suzanne de Passe at Motown Productions, Video by Linda A. Hill, Mara Willard
SVEDKA Vodka (B) by Ivy Zuckerman, Paul W. Farris, Rajkumar Venkatesan
Swatch and the Global Watch Industry by Allen Morrison, Cyril Bouquet
Sweet Concepts, Inc.: Trade Show Marketing by Mark Parry, James R. Rubin, Melanie
Jones
Swimming in the Virtual Community Pool with PlentyofFish by Michael Parent,

Wilfred Cheung, Chris Ellison, Prathena Kumar, Jeremy Kyle, Stacey Morrison
Symantecñ 1982-90 by Nitin Nohria, Julie Gladstone
Symbian, Google & Apple in the Mobile Space (A) by Fernando F. Suarez, Benjamin
Edelman, Arati Srinivasan
Syncra Systems by Andrew McAfee, Mona Ashiya
System Dynamics Modeling: Tools for Learning in a Complex World by John D.

Sterman
Systems Infrastructure at Google (A) by Linda A. Hill, Emily A. Stecker

SZLN: Acquiring PEM by James E. Hatch, Lifan Wu, Xingyun Liu
Taco Bell Corp. by Leonard A. Schlesinger, Roger Hallowell
Tactical Execution of Corporate Financial Policy by Robert F. Bruner

Taiwan Semiconductor Manufacturing Company Limited: A Global Companyís China

Strategy by Michael Shih-ta Chen, William C. Kirby, Keith Wong
Taiwan Taxiís iCall System: Realizing the Value of GPS-Dispatch Systems by Deborah
Compeau, Rueylin Hsiao, Sheng-Tsung Hou
Taiwanís High-Speed Rail: A Public-Private Partnership Hits a Speed Bump by

Chung-Yuang Jan, Steve Kelman
Taiyang Company ñ The Taiyuan Pipeline Project by David J. Sharp, Shijun Cheng
Taj Hotel Group by Thomas J. Delong, Vineeta Vijayaraghavan
Takashimaya in Transition by Rajiv Lal, Masako Egawa, Chisato Toyama
Take-Two Interactive Software, Inc. by Sunil Gupta, Kerry Herman
Taking a Therapeutic Approach to Juvenile Offenders: The ìMissouri Modelî by

Esther Scott, Julie Boatright Wilson
Taking the Measure of Outsourcing Providers by Mary Lacity, Leslie P. Willcocks,

David F. Feeny
Taking the Plunge: New Luxury Ventures by Saras Sarasvathy, N. Ali
TAL Apparel Ltd.: Stepping Up the Value Chain by Ali Farhoomand, Phoebe Ho
Tale of the Lynx (C) by Noam Wasserman
Tale of Three Property Companies by Frederik Pretorius, Mary Ho
Talisman Energy Inc.: The Decision to Enter Iraq by Pratima Bansal, Natalie
Slawinski
Talismark by Richard S. Ruback, Royce Yudkoff
Tamago-ya of Japan: Delivering Lunch Boxes to Your Work by Jin Whang, Shinya
Fushimi, Jason Kaminsky, Veronica Rocha, John Tsou
Targanta Therapeutics: Hitting a Moving Target by Arthur A. Daemmrich
Target Corporation: Ackman versus the Board by Krishna G. Palepu, Suraj

Srinivasan, James Weber
Target Stores: Strategic Brand Alliance Exercise by Alice M. Tybout
Targeting by Mark Parry
Tata Consultancy Services: Globalization of IT Services by Gary Mekikian, John D.

Roberts
Tata Motorsí Acquisition of Daewoo Commercial Vehicle Company by Meera Harish,

Sanjay Singh, Kulwant Singh
Tata Power: Corporate Social Responsibility and Sustainability by Rama Deshmukh,

Atanu Adhikari
Tatis Limited by Benoit Leleux, Georges Haour, Mwezi Schuepbach
Taurus Telecommunications Corporation: A New Prepaid Phonecard by Robert I

Carraway, Robert Jenkins
Tax Aspects of Acquiring a Business by Michael J. Roberts
Tax Impropriety: Judicial Sanctions and Professional Repercussions by Henry B.

Reiling, Frank P. Bruno, Catherine M. Conneely, Kevin F. Wall
Taxi! Role-Play One by James G. Clawson, Gerry Yemen
Taxi! Role-Play Three by James G. Clawson, Gerry Yemen
Tax-Motivated Film Financing at Rexford Studios by Mihir A. Desai, Mark F. Veblen,

Gabriel J. Loeb
TBIRD: The Thai Business Initiative in Rural Development by V. Kasturi Rangan

TCL: Seeking the Road to Product Innovation by Ali Farhoomand, Marcus Schuetz,
Minyi Huang
TCS: An Entrepreneurial Air-Express Company in Pakistan by Walter Kuemmerle,

Zahid Ahmed
TD Canada Trust (Abridged) by Dennis Campbell, Brent Kazan
Teabox ñ Running Tuck Shops in Hong Kong Schools (B) by Kevin Au, Mingles Tsoi
Teach For America: The Bay Area Expansion by James A. Phills, Debbie Choy, Justin
McNabney, Erica Vaughan, Yubo Zhou
Teaching Old Companies New Tricks: The Challenge of Managing New Streams
Within the Mainstream by Rosabeth Moss Kanter
Teaming for Time: The 6 AM Delivery Project at The Boston Globe (B) by Phyllis
Schlesinger, David Wylie, Michael Lelyveld
TeamLease: Putting India to Work (Il) Legally by Tarun Khanna, Anjali Raina
Teamwork Turmoil by Lynn Isabella, Yuctan Hodge, Stacey Jenkins, Gerry Yemen
Technical Data Corp. by William A. Sahlman
Technical Note on Equity-Linked Consideration, Part 1: All-Stock Deals by Carliss Y.

Baldwin
Technical Note on Financial Leverage in Real Estate by Charles F Wu, Arthur I Segel
Technical Note: Lease vs. Buy Decisions for Technology Example, Spreadsheet
Supplement by Mark Jeffery, Susan Deutsch, Paolo Cuomo
Technical Note: No Assets, No Products, No Business Plan: Risks Associated with

Special Purpose Acquisition Companies by David P. Stowell, Deepa Pai
Technical Note: Third-Party Logistics: Current Issues and World Wide Web
Resources by Sunil Chopra, Adrian Alonso, Lance Donenberg, Daniel Gamba, David
Vely
Technological Pioneering and Competitive Advantage: The Birth of the VCR Industry
by Richard S. Rosenbloom, Michael A. Cusumano
Technology Transfer at a Defense Contractor (Abridged) by Linda A. Hill, Jaan Elias

Technology Transfer at U.S. Universities by Richard G. Hamermesh, Josh Lerner,
David Kiron
Tecnovate: Challenges of Business Process Outsourcing by Vanita Yadav, Sangeeta S.

Bharadwaj, K.B.C. Saxena
Tejas Networks India Pte. ñ A Venture in India by Daniel J. Isenberg
Teksavvy Solutions Incorporated by Kenneth G. Hardy, Eric Janssen
Tektronix, Inc.: Global ERP Implementation by Robert D. Austin, Richard L. Nolan,

George Westerman, Mark Cotteleer
Telecom Italia Takeover (A) by Michael D. Watkins, James K. Sebenius, Ann Leamon
Telecom Italia Takeover (B) by Michael D. Watkins, James K. Sebenius, Ann Leamon
Telecom Italia Takeover (C) by Michael D. Watkins, James K. Sebenius, Ann Leamon
Tele-Communications, Inc. (A): Cascading Miracles by Thomas R. Eisenmann
Tele-Communications, Inc. (B): The Empire Strikes Back by Thomas R. Eisenmann
Teleflex Canada: A Culture of Innovation by Andrew C. Inkpen
TelePizza by Walter Kuemmerle, Chad Ellis, Juan Roure
Teleswitch (B) by Michael J. Roberts
Television Competes for a Digital Audience by Stephen P. Bradley, Nancy Bartlett
Telework at AT&T: Strategy and Systems Thinking by Andrea Larson, Octovio Avila
Tellme Networks by Andrew Rachleff, Patrick Arippol
Ten Components of a Strategic I-Net by Richard L. Nolan
Ten Thousand Villages of Cincinnati: The First Year and Beyond by Mary Conway
Dato-on
Tenaris: Creating a Global Leader from an Emerging Market by John Roberts, Charlie
Catalano
Teradata Data Mart Consolidation Return on Investment at GST by Mark Jeffery,

Robert J. Sweeney, Robert J. Davis
Teradyne Japan by Michael Y. Yoshino, Thomas W. Malnight
Teradyne, Inc.: Nothing Ventured, Nothing Gained by Joseph B. Lassiter
Teradyne, Inc.ñ 1979: Semiconductor Test Division (A) by Benson P. Shapiro, Jeffrey
J. Sherman
Teradyne: Managing Discontinuous Change, Video by Joseph L. Bower, Sonja

Ellingson Hout
Teradyne: Managing Disruptive Change by Joseph L. Bower
Teradyne: The Aurora Project by Joseph L. Bower
Terminal High Altitude Area Defense (THAAD): Five Failures and Counting (B) by
Alan R Beckenstein, Timothy M. Laseter, Thomas Cross
TerraCog Global Positioning Systems: Conflict and Communication on Project Aerial

(Brief Case) by Michael Beer, Sunru Yong
TerraMai: Reclaimed Woods From Around the World, Video (DVD) by Chuck
Holloway, Joshua Spitzer
Terry Hinge & Hardware by Michael J. Roberts
Terryís Group: Designing Novelty Chocolates, Epilogue by John A. Quelch, Margaret

Bruce
Terumo (A) by David B. Godes, Masako Egawa, Mayuka Yamazaki
Terumo (B) by David B. Godes, Masako Egawa, Mayuka Yamazaki
Tesco PLC: Fresh & Easy in the United States by John A. Quelch
Tesco: Delivering the Goods (B) by Jean-Francois Manzoni, Jean-Louis Barsoux

Tetra Pak: Freedom with Accountability by Ulrich Steger, Catherine A. Ramus, Mope
Ogunsulire

Madras
Texas Eastman Co. by Robert S. Kaplan
Texas High-Speed Rail Corp. by Timothy A. Luehrman, Andrew D. Regan
Textron Corporationñ Benchmarking Performance by Graeme Rankine
Thaifoon Restaurant by Elizabeth M.A. Grasby, Anuj Chandarana
Thailand in May and June of 1997 by Hugo E.R. Uyterhoeven
The ìThree Strikesî Law in California: The Ballot Initiative by Esther Scott, John D.
Donahue
The Age of the Inauthentic Executive by Roger L. Martin
The American Challenge: Europeís Response to American Business by Geoffrey G.

Jones, Meghan Gallagher-Kernstine M
The American Dream in History by Tom Nicholas, David Chen
The American Express Card by John A. Quelch, Jacquie Labatt-Randle
The Armstrong Investigation by Eugene Kintgen, David A. Moss
The Auction for Travelport (A) by Andrei Hagiu, Misha R. Sanwal

Light
The Balanced-Budget Amendment: Panacea or Cop-Out? by George Collins, Peter

Williams
The Battle for Logan Airport: American Airlines versus JetBlue (B) by Ming-Jer Chen,
Jason Anderson, Patrick Mueller, Jeff Tolonen
The Battle for Logan Airport: American Airlines versus JetBlue (C) by Ming-Jer Chen,
Jason Anderson, Patrick Mueller, Jeff Tolonen
The Battle for Value, 2004: FedEx Corp. vs. United Parcel Service, Inc. by Robert F.
Bruner, Sean Carr
The Battle of the Asian Transshipment Hubs: PSA versus PTP (B) by Ming-Jer Chen,
Jin Leong
The Big Easy, Not So Easy by Nicolas P. Retsinas, Arthur I Segel, Ben Creo
The Big Easy, Not So Easy: The Letter by Nicolas P. Retsinas, Ben Creo
The Black-Scholes Option-Pricing Model by Robert S. Harris, Robert M. Conroy
The Blackstone Group: Merlin Entertainment by Nabil N. El-Hage, Brenda Chia
The Boeing 7E7, Spreadsheet Supplement by Robert F. Bruner, James Tompkins
The Book Deal: Confidential Instructions for the AGENT by Deepak Malhotra, Max H.
Bazerman
The Book Deal: Confidential Instructions for the PUBLISHER by Deepak Malhotra,
Max H. Bazerman
The BP-Amoco Merger: Executive Compensation by Luann J. Lynch, Susan Perry
The Business Environment of India: A New Mandate for Reform by Bruce McKern,
Lyn Denend
The Business Environment of Nigeria by Bruce McKern, Philip Meza, Ekinadese

Osayande, Lyn Denend
The Buyout of AMC Entertainment, Spreadsheet Supplement by Susan Chaplinsky,

Vikram Patra, Stephan Oppenheimer

The Carlyle Group by Robert G. Eccles, Carin-Isabel Knoop

The Case of Sovereign Wealth Funds: A New (Old) Force in the Capital Markets by
Yiorgos Allayannis, Rachel Loeffler
The Center for Creative Leadership by David A. Garvin, Srikant M. Datar, Carin-
Isabel Knoop
The Challenge of Adapting to Climate Change: King County Brings Local Action to a
Global Threat by Pamela Varley, John D. Donahue
The Challenge of Adapting to Climate Change: King County Brings Local Action to a
Global Threat: Sequel by Pamela Varley, John D. Donahue

Foundation (A) by Liz Livingston Howard
The Charles Schwab Corporation in 2007: Fixing and Redefining the Core Business
by Robert A. Burgelman, Philip Meza
The cheating culture: A global societal phenomenon by Victoia L. Crittenden,

Richard C. Hanna, Robert A. Peterson
The China Riptide: Threat or Opportunity? by George Stalk Jr., Kevin Waddell
The CIM Project by Vital Roy, Benoit Aubert
The CIT Group by Sherwood C. Frey, William Castleman
The Cleveland Clinic: Growth Strategy 2008 by Michael E. Porter, Elizabeth Olmsted
Teisberg
The Collections Subsidiary by Phillip E. Pfeifer, William Scherer, Douglas Fuller
The Commission by R. Edward Freeman
The Common Final Exam (B) by Iris Berdrow
The Cradle Dilemma, Investing in Adoption Learning Partners by Marianne

Woodward, Kathryn Bauer, Scott T. Whitaker
The Creative Industries: The Promise of Digital Technology, Module Note by Anita
Elberse
The Credit Crisis of 2008: An Overview by V.G. Narayanan, Fabrizio Ferri, Lisa Brem
The Crisis at Tyco ñ A Directorís Perspective by Suraj Srinivasan, Aldo Sesia

The Crutchfield Corporation by Phillip E. Pfeifer
The Dow Acquisition of Rohm and Haas (D) by Jay W. Lorsch, Melissa Barton
Eenennaam
The Early-Stage Term Sheet by Susan Chaplinsky, April Triantis
The Economist by Felix Oberholzer-Gee, Bharat N. Anand, Lizzie Gomez
The Effects of Debt Equity Policy on Shareholder Return Requirements and Beta by
Susan Chaplinsky, Robert S. Harris
The End of Oil by Anita McGahan
The Environment, Development and Participation: the Dilemmas of Asociacion Civil

Labor by Felipe Portocarrero, Cynthia Sanborn, Elsa Del Castillo, Martha Chavez
The Ethical Commitment to Compliance: Building Value-Based Cultures by Tom

Tyler, John Dienhart, Terry Thomas
The European Recycling Platform: Promoting Competition in E-Waste Recycling by

Hau Lee, Maria Shao
The Evolution of Interplast, (Video) DVD by James A. Phills
The Export-Import Bank of the United States, Spreadsheet Supplement by C. Fritz

Foley, Matthew Johnson
The F/A-18 F Engine: Getting Lean (A) by Thomas Cross, E. Richard Brownlee II,
Robert Osterhoudt, Jeff Pottinger, C. J. Jaynes
The Fall of Enron by Paul M. Healy, Krishna G. Palepu
The Far East Trading Company by Michael Moffett
The Federal Reserve and the Banking Crisis of 1931 by David A. Moss, Cole Bolton
The Financial Crisis of 2007-2009: The Road to Systemic Risk by Yiorgos Allayannis
The First Credit Bureau, Spreadsheet Supplement by Wei Li, Bidhan Parmar
The Flaxil Label (A) by Gregory Barron

The Flaxil Label (B) by Gregory Barron
The Flaxil Label (C): Debrief and Endnotes by Gregory Barron
The Fojtasek Companies and Heritage Partners: March 1995, Spreadsheet

Supplement by Samuel L. Hayes, Josh Lerner
The Ford Fiesta by John Deighton, Leora Kornfeld
The Fox Island Wind Project (B) by Joseph B. Lassiter, Evan Richardson
The Future of Iraq Project (A) by Noel Maurer, Sogomon Tarontsi
The Future of Iraq Project (B) by Noel Maurer, Sogomon Tarontsi
The Garden Depot by Elizabeth M.A. Grasby, Karin Koopmans
The Garden Placeñ One Year Later by Luann J. Lynch, E. Richard Brownlee II, Mark E.
Haskins, C. Ray Smith
The Global Electric Car Industry in 2009: Developments in the U.S., China, and the
Rest of the World by Robert A. Burgelman, Debra Schifrin
The Global Leadership of Carlos Ghosn at Nissan by John P. Millikin, Dean Fu
The Global Oil and Gas Industryñ 2010 by Andrew C. Inkpen, Michael Moffett
The Global Water and Food Supply Problem by Pat Werhane, Caetie Ofiesh
The Globalization of East Asian Pop Music by Jordan Siegel, Yi Kwan Chu
The Happy Shrimp Farm: Social Responsibility & Multiple Stakeholders by Benoit
Leleux, Jan Van Der Kaaij
The Hawaiian Airline Industry, 2001-2008 by Brett Saraniti
The Hedge Fund Industry by William E. Fruhan
The Hollinger Media Group. Lord Black: Fall of a Media Tycoon by Paddy Miller,
Alfonso Daniels
The Hong Kong Jockey Club: Repositioning a Not-for-Profit Powerhouse by Shirley
Chan, Ali Farhoomand, Amir Hoosain
The I-Form Organization by Raymond E. Miles, Grant Miles, Charles C. Snow,

Kirsimarja Blomqvist, Hector Rocha
The Impact of Illegal Peer-to-Peer File-Sharing on the Media Industry by Sanjay

Goel, Paul Miesing, Uday Chandra
The Income Multiplier by Melissa M. Appleyard, Alan R Beckenstein, Petra

Christmann
The Independent Adviser for Vanguard Investors by Phillip E. Pfeifer
The International Monetary Fund in Crisis by Rawi Abdelal, David A. Moss, Eugene
Kintgen
The Investment Detective by Robert F. Bruner, Sean Carr
The Investment Fund for Foundations (TIFF) in 2009 by Luis M. Viceira, Brendon C.
Parry
The IOI Group: Creating a Malaysian Palm Oil Multinational by Marleen Dieleman,
Megha Mittal
The Iraq War Case by Claus Rerup, Jordan Mitchell, Robin Cooper
The Israel Cancer Association (A) by June West, Ilan S. Cohen, Gerry Yemen
The Jenner Situation by Richard G. Hamermesh, Andy Whittemore, Eliot Sherman
The Joslin Diabetes Center by Michael E. Porter, Elizabeth Olmsted Teisberg, Scott
Wallace
The KLM Approach to Alliances by Africa Arino, Pinar Ozcan, Jordan Mitchell
The Launch of Bacardi Silver by Mark Parry, Melanie Jones
The Leadership Point of View by James G. Clawson
The M&A ìPitch Bookî: Proposed Acquisition of Heller Financial by United

Technologies Corporation by Robert F. Bruner
The Management of Berkshire Hathaway by David F. Larcker, Brian Tayan
The Mark News by Simon Parker, Mitchell Praw
The Market for Prisoners: Business, Crime and Punishment in the ìAmerican Dreamî
by Rafael Di Tella, Laura Winig
The market within: A marketing approach to creating and developing high-value

employment relationships by Linda Schweitzer, Sean Lyons
The Merger of Union Bank of Switzerland and Swiss Bank Corporation (A): The
Proposed Merger, Spreadsheet Supplement by Robert F. Bruner
The Merger of Union Bank of Switzerland and Swiss Bank Corporation (C): Post-
Merger Experience by Robert F. Bruner
The Metrics of Knowledge: Mechanisms for Preserving the Value of Managerial

Knowledge by Eliezer Geisler
The Morrison Company, Spreadsheet Supplement by Steven C. Wheelwright, Paul S.

Myers
The Mother of All (Pricing) Battles: The 1992 Airline Price War by David Besanko
The National Healthcare Crisis: Is eHealth a Key Solution? by John W. Hill, Phillip
Powell
The New Consumerism: Inequality, Emulation and the Erosion of Well-Being by

Juliet Schor
The new value imperative for privately held companies: The why, what, and how of
value management strategy by John W. Hill, Thomas L. Zeller
The new WTP: Willingness to participate by Michael Parent, Kirk Plangger, Anjali
Bal
The Newspaper Industry in Crisis by David J. Collis, Peter W. Olson, Mary Furey
The Nikkei 225 Reconstitution, Spreadsheet Supplement by Robin Greenwood
The North West Company (B): Supply Chain Management by P. Fraser Johnson,
Stephen R. Foerster, Ken Mark
The Novartis Foundation for Sustainable Development: Tackling HIV/AIDS and

Poverty in South Africa (B) by Pat Werhane, Jenny Mead
The Offshoring of America by Richard H.K. Vietor, Jan W. Rivkin, Juliana Seminerio
The Oil And Gas Industry by Andrew C. Inkpen
The Opportunities Brought to You by Distress by Andrew W. Lo
The P&G Acquisition of Gillette by Jay W. Lorsch, Ashley C. Robertson
The Pacific LNG Project by Michael Moffett
The Philippinesí Rising Bioethanol Industry by Ari Luis c. Halos
The Piercer by Colleen Sharen, Nicole Nolan
The Pilgrim Assurance Building Courseware, Spreadsheet Supplement by Robin

Greenwood
The Pitcairn Family Heritage Fund, Spreadsheet Supplement by Belen Villalonga
The Politics and Economics of Accounting for Goodwill at Cisco Systems (A) by
Karthik Ramanna
The Power of Happiness by Roger Martin
The Practitionerís Guide for Communications During Post-Merger Integration by

June West, Rebecca Mayerick
The Pressure to Perform: Innovation, Cost, and the Lean Revolution by Kimberly A.
Bates, E. James Flynn, Barbara B. Flynn
The Professor Selects a Portfolio by Peter C. Bell
The Profit-Maximizing Firm as Multinational Corporation by Peter Debaere
The Random House Response to the Kindle by Bharat N. Anand, Peter W. Olson
The Real Green IT Machine by Brandt Allen
The RECS Project (B) by Vital Roy, Carmen Bernier, Benoit Aubert
The RECS Project (C) by Vital Roy, Carmen Bernier, Benoit Aubert
The Redgrove Axial Workshop by Michel Anteby, Mikell Hyman
The Rise of President Barack Hussein Obama by David A. Thomas, Laura Morgan
Roberts, Stephanie J Creary
The Risk Management Foundation of the Harvard Medical Institutions, Inc. by

Richard Bohmer, Stephen P. Bradley, Natalie Kindred
The Risk of Not Investing in a Recession by Pankaj Ghemawat
The Risk-Reward Framework at Morgan Stanley Research by Suraj Srinivasan,

David Lane
The Role of the Audit Committee in Risk Oversight by Jay W. Lorsch, Kaitlyn
Simpson
The San Diego City Schools: Enterprise Resource Planning Return on Investment by
Nancy Kulick, Mark Jeffery, Tim Riitters, Scott Abbott, Douglas Papp, Tiffany Schad,
Jed Wallace, Jeff Wiemann
The Saw Blades at Leeds by Brandt Allen
The Science of Climate Change by Andrea Larson, Stephen Keach
The September 11th Fund: Accountability and Media Strategy by Laura K. Arrillaga,
David W. Hoyt
The Seven Questions of Marketing Strategy by Paul W. Farris, Mark Parry, Rajkumar
Venkatesan

Watson
The Six Key Dimensions of Understanding Media by Joanne Yates, Wanda J.

Orlikowski, Anne Jackson
Schneider
The Springfield Noríeasters: Maximizing Revenues in the Minor Leagues (Brief Case)
by Frank V. Cespedes, Laura Winig, Christopher H. Lovelock
The StarNight Hotel Construction Bid: Real Time Competition on Schedule, Scope,
and Cost by John D. Macomber
The Story of K2 and the Brotherhood of the Rope by James G. Clawson, Gerry Yemen
The Test of Transition: The Case of the Community Preservation and Development
Corporation by Alexander Von Hoffman
The Time Warner Center: Mixed-Use Development by A. Eugene Kohn, Arthur I

Segel, David Lane
The Tip of the Iceberg: JP Morgan and Bear Stearns (A) by Daniel B. Bergstresser,
Clayton Rose, David Lane
The Treatment of Goodwill and Other Purchased Intangibles for Tax Purposes by
Mary Margaret Frank

Company Spreadsheet Supplement by Willy Shih
The Value of Human Resource Management for Organizational Performance by R.

Duane Ireland, Yongmei Liu, James Combs, David Ketchen Jr.
The Walt Disney Company and Pixar Inc.: To Acquire or Not to Acquire? An Update
by Juan Alcacer, David J. Collis, Mary Furey
The Walt Disney Company and Pixar, Inc.: To Acquire or Not to Acquire? by Juan
Alcacer, David J. Collis, Mary Furey

by Lynn Isabella
The Yellow Pages Engagement by Jeanne M. Liedtka, Elizabeth K. Thurston, Walter

Lucchi
ThedaCare: System Strategy by Michael E. Porter, Sachin H Jain
Thermo Electron Corp. by Carliss Y. Baldwin, Joetta Forsyth

ThermoLase by William A. Sahlman, Andrew Janower
This Office is Jinxed (A) by Thomas Cross
Thomas Green: Power, Office Politics and a Career in Crisis (Brief Case) by W. Earl
Sasser Jr., Heather Beckham
Thomas Medical Systems Outsourcing Policy (A) by Thomas E. Vollmann, Denyse

Julien, Carlos Cordon
Thomas Medical Systems Outsourcing Policy (Abridged) (A) by Thomas E. Vollmann,

Denyse Julien, Carlos Cordon, Petri Lehtivaara
Thomas Weisel Partners (A) by Thomas J. Delong, Ashish Nanda, Scot Landry,
Matthew C. Lieb, Boris Groysberg
Thought Leader Interview: Elinor Ostrom by Elinor Ostrom, Karen Christensen
Thought Leader Interview: President Jimmy Carter by Karen Christensen
Thought Leader Interview: Richard Florida by Richard Florida, Karen Christensen
ThoughtWorks (A): Targeting and Positioning Basics for a Services Firm by Alice M.
Tybout, Kyle Ragsdale
Thr New Intimacy by Benson P. Shapiro
Three Cultures of Management: The Key to Organizational Learning by Edgar H.

Schein
Three Dimensional Printing by Scott Shane, Wendell E. Dunn
Three Faces of Consumer Promotions by Priya Raghubir, J. Jeffrey Inman, Hans

Grande
Threshold Sports by Richard G. Hamermesh, Todd Thedinga
Threshold Sports, LLC by Kenneth Eades, Dorothy C. Kelly
Tiberg Co. by Michael Beer, Daniel J. Isenberg
Tierra Fertil by Francisco Leguizamon, John Ickis

Tiffany & Co. by Samuel L. Hayes
Tiger-Tread by Richard N. Cardozo, Rohit Deshpande
Tim Keller at Katzenbach Partners LLC (C) by Boris Groysberg, Christopher Marquis,
Ayesha Kanji
Tim Westergren of Pandora Radio by Willy Shih, Halle Tecco
Timberjack Parts: Packaged Software Selection Project by F. Warren McFarlan,

Darryl S. Romanow, Mark Keil
Timberjack Parts: Packaged Software Selection Project, Video by Mark Keil
Timberland: Commerce and Justice by James E. Austin, Herman B Leonard, James W.

Quinn
Time Bandits: How They Are Created, Why They Are Tolerated, and What Can Be
Done About Them by David Ketchen Jr., Christopher W. Craighead, M. Ronald
Buckley
Time Inc. and New Magazine Development by David J. Collis, Nancy Donohue
Time Inc.ís Entry into the Entertainment Industry (A) by Lisa Meulbroek
Time Inc.ís Entry into the Entertainment Industry (B) by Lisa Meulbroek
Time Life, Inc. (A) by David A. Garvin, Jonathan West
Time Life, Inc. (B) by David A. Garvin, Jonathan West
Time Warner vs. The Walt Disney Co. (B): Reaching Agreement by Michael D.
Watkins, Cate Reavis
Times Mirror Co. PEPS Proposal Review by Peter Tufano, Cameron Poetzscher
Timex Corp. by Frederick T. Knickerbocker
Timing of Option Grants in UnitedHealth Group (A) by Fabrizio Ferri
Timing of Option Grants in UnitedHealth Group (B) by Fabrizio Ferri

Tips for Managing Career Transitions and Your Golf Game: Lessons and Teaching
from Harvey Penickís Little Red Book by Candida G. Brush
Tire City, Inc. by W. Carl Kester
Tire City, Inc., Spreadsheet Supplement by W. Carl Kester
Titan Products, Inc.: Acquisition of Franz Schuler GMBH (A) by Dan Watson, William
G. Bowen
TiVo 2007: DVRs and Beyond by David B. Yoffie, Michael Slind
TiVo by Alice M. Tybout, Julie Hennessy
TiVo: Changing the Face of Television by Mohanbir Sawhney, Sean Alexis, Zack
Gund, Lee Jacobek, Ted Kasten, Doug Kilponen,Andrew Malkin
TNT Ltd.ís Logistics Services in Asia (A): The Strategy by Michael Y. Yoshino, Carin-
Isabel Knoop
TNT Ltd.ís Logistics Services in Asia (B): PT TNT Logistik Indonesia by Michael Y.
Yoshino, Carin-Isabel Knoop
TNT Ltd.ís Logistics Services in Asia (C), ìThe Grindî by Michael Y. Yoshino, Carin-
Isabel Knoop
To Agree or Not to Agree: Legal Issues in Online Contracting by Carl Pacini, Christine
Andrews, William Hillison
To Hell with the Future, Letís Get on with the Past: George Mitchell in Northern
Ireland by James K. Sebenius, Daniel F. Curran
To JV or Not To JV? That is the Question (for XTech in China) by Daniel J. Isenberg,
Paul W. Marshall
To Move or Not to Move: Cathay Pacific Airways by Ali F. Farhoomand, Pauline Ng,
Loretta Tsang
To Tax or Not to Tax: Hong Kongís Waste Problem by Ka-Fu Wong, Carola Ramon-
Berjano
To Understand a Growing Organization: Greater Miami Neighborhoods by

Alexander Von Hoffman
Tobacco Negotiations by Michael A. Wheeler, Georgia Levenson

Toby Johnson (A): Leading After School by Boris Groysberg, Leslie Danford, Amy
Lodge, Tereh Sayles
Todovino: Can Your Rival Be Your Friend? by F. Asis Martinez-Jerez, Lisa Brem
Tom Muccio: Negotiating the P&G Relationship with Wal-Mart (A) by James K.
Tom Muccio: Negotiating the P&G Relationship with Wal-Mart (Video), DVD by
James K. Sebenius, Ellen Knebel
Tom Muccio: Negotiating the P&G Relationship with Wal-Mart, (B) by James K.
Tom Tierney at Bain & Co. (C) by Ashish Nanda, Perry L. Fagan
Tom.com: Valuation of an Asian Internet Company by Larry Wynant, Stephen R.

Foerster, Peter Yuan
Tomasz Budziak by George Wu, Arnold Holle
Tombow Pencil Co. Ltd. by Kazuhiro Mishina
Tonernow.com: A Dotcom Goes Global by Jean-Pierre Jeannet, Martha Lanning
Tools of Cooperation by Howard H. Stevenson, Clayton M. Christensen, Jeremy B.

Dann
Toronto Sun and Caribana by Kenneth J. Klassen, Leanne Miele
Torvald Klaveness Group: From Old Traditions to Future Innovations by John L.

Ward, Colleen Lief
Tosama (A) by Carlos Cordon, Thomas E. Vollmann, Inna Francis, Alexandru Ioan
Mincu
TourAmerica by Dana Clyman, Sherwood C. Frey

Toward a Single European Sky by Yael Grushka-Cockayne, Bert De Reyck
Toy Game by Adam Brandenburger
Toyota Motor Corp.: Target Costing System by Robin Cooper, Takao Tanaka
Toyota: Driving the Mainstream Market to Purchase Hybrid Electric Vehicles by Jeff
Saperstein, Jennifer Nelson
Toyota: Repositioning the Brand in Europe (B) by Sean Meehan, Dominique Turpin,
George Radler
Toys ìRî Us (A) by Dennis Yao, Michael G. Rukstad, Cate Reavis
TradeCard: Building a Global Trading Electronic Payment System by Ali F.

Farhoomand, Marissa McCauley

Trans Global Corporation by Charles McPeak, Owen Hall, Stella Hung-Yuan Chu
Transcape Systems: Creating a Market by Thomas J. Kosnik, Dave Frampton
Transcendent Leadership by Mary M. Crossan, Daina Mazutis
Transfer pricing for aligning divisional and corporate decisions by Laurel Adams,
Ralph Drtina
Transformation of IBM by David B. Yoffie, Andrall E. Pearson
Transformation of Matsushita Electric Industrial Co., Ltd. 2005 (C) by Michael Y.

Yoshino, Yukihiko Endo
Transformation of Thomson by David J. Collis, Troy Smith
Transformational Outsourcing by Jane Linder, Juyne Linger
Transforming Arizonaís Health Care System: Developing and Implementing the

Health-e Connection Roadmap by Lynda M. Applegate, Ajay Vinze, T.S. Raghu, Minu
Ipe
Chang Chiu
Transforming Korea Inc.: Financial Crisis and Institutional Reform by Laura Alfaro,
Renee Kim
Transforming Mitsubishi Corp., 2004 by Michael Y. Yoshino
Transforming Singaporeís Public Libraries (Abridged) by Roger Hallowell, Lynda M.

Applegate
Transition to General Management Website by David A. Garvin, Jeffrey A. Berger
Transitional Infant Care Specialty Hospital byJody Hoffer Gittell, Michelle Toth
Transkin Income Fund: Leading Entrepreneurial Teams by Gerard Seijts, Jana Seijts,
Ken Mark
Transportation Displays, Inc. (C): The Case for a Preemptive Restructuring by Stuart
C. Gilson, Joel T. Schwartz, Steven M. Silver, David I. Stemerman
Trans-Share, Inc. by David F. Hawkins
Travel Centers of America, Spreadsheet Supplement by Robin Greenwood, James

Quinn
TravelCenters of America by Robin Greenwood, Daniel Goldberg, James Quinn
Travelexis.com: Role for Jackie Hoff from Travelexis.com by Nicole Nasser, Kathleen
L. McGinn
Travelexis.com: Role for Pat Young from SCOUT by Nicole Nasser, Kathleen L.
McGinn
Traxon Asia Ltd. by Jan Damsgaard, Ali F. Farhoomand
Treadway Tire Company: Job Dissatisfaction and High Turnover at the Lima Plant
(Brief Case) by C. Wickham Skinner, Heather Beckham
Tree Values by Richard S. Ruback, Kathleen S. Luchs
Tree Values, Spreadsheet by Richard S. Ruback, Kathleen S. Luchs

Trexel by Michael J. Roberts, Matthew C. Lieb
Triangle Community Foundation by J. Gregory Dees, Beth Anderson
TriDev Realty Partners by Peter C. Bell, Sachin Gupta
Trilogy (B) by Robert D. Austin, Marc Mandel
Trilogy University by Thomas J. Delong, Michael Paley
Trinity College (A) by F. Warren McFarlan, Jaan Elias
Trinity Crystal by John A. Davis
TripIt: The Travelerís Agent by Lynda M. Applegate, Gabriele Piccoli, Kathryn

Brohman
Triple Point Technology by Richard S. Ruback, Royce Yudkoff
Trisha Wilson of Wilson & Associates by Teresa M. Amabile, Sarah Thorp
Tritortric by Jean-Philippe Bonardi, Guy Holburn, Tony S. Frost
Troubled Marriages by Rosabeth Moss Kanter
TRP International by Robert M. Conroy, Fredrik Atting, Johanna Carlander
Trust for Public Land by Christopher Canellos, Gregory J. Scott
TRX, Inc.: Initial Public Offering, Spreadsheet Supplement by Susan Chaplinsky,

Kensei Morita, Xing Zeng
TSE International Corporation, Spreadsheet Supplement by Robert F. Bruner
TTTech (A):Seeking Growth and Scale in New and Existing Markets by Robert A.
Burgelman, Lyn Denend, Robert Siegel
Turnaround at the Veterans Health Administration (A) by Amy C. Edmondson, Brian

R. Golden, Gary J. Young
Turning Around Alcan Europe (B): Patrick Richís Two Years as CEO-Europe by
Daniel J. Isenberg
Turning Around Organizations in a Crisis: The Case of Two Major Alberta Orchestras
by Pratima Bansal, Tom Ewart
Turning Around Runaway Information Technology Projects by Charalambos L.

Iacovou, Albert S. Dexter
Turning Design Thinking into Design Doing by Heather Fraser
TV Guide (A) by Jeffrey F. Rayport, Steven M. Salzinger
TV Guide (B) by Jeffrey F. Rayport, Steven M. Salzinger
Typhoon Computers GMBH by Rafael Fraguas, Luis Go
Tysons Corner by William J. Poorvu, Richard E. Crum
U.S. Airline Industryñ 1978-88 (A) by Pankaj Ghemawat, Nancy Donohue
U.S. Auto Industry: Scenarios and Choices for the 1990s by Malcolm S. Salter, Jiro
Kokuryo
U.S. Auto Industry: Scenarios and Choices for the 1990s, Supplement by Malcolm S.
Salter, Jiro Kokuryo
U.S. Bank of Washington by Scott P. Mason, Elizabeth R. Lawrence
U.S. Banking Panic of 1933 and Federal Deposit Insurance by Julio J. Rotemberg,
Sabina Ciminero
U.S. Educational System: Key Issues and the Role of Business Leadership by Diana
Barrett, Sheila McCarthy
U.S. Food and Drug Administration by Robert F. Higgins, Richard G. Hamermesh,

Virginia A. Fuller
U.S. Gas Transportation, Inc. by John A. Davis, Myra M. Hart, Sharon I. Peyus

Cameron
U.S. in 2001: Macroeconomic Policy and the New Economy by Huw Pill
U.S. Retail Coffee Market (B) by George S. Yip, Jeffrey R. Williams
U.S. Retail Coffee Market (C) by George S. Yip, Jeffrey R. Williams
U.S. Robotics, Inc. by David M. Upton
U.S. Subprime Mortgage Crisis: Policy Reactions (B) by Laura Alfaro, Renee Kim
UAL Corp. by Stuart C. Gilson, Jeremy Cott
UAL, 2004: Pulling Out of Bankruptcy by Daniel B. Bergstresser, Kenneth A. Froot,

Darren R. Smart
UAL, 2004: Pulling Out of Bankruptcy, Spreadsheet by Daniel B. Bergstresser,

Kenneth A. Froot, Darren R. Smart
UBS and Climate Changeñ Warming Up to Global Action? by Felix Oberholzer-Gee,

Forest Reinhardt, Elizabeth A. Raabe
UBS: Towards the Integrated Firm by Rajiv Lal, Nitin Nohria, Carin-Isabel Knoop
UCB (B): Growth Strategy by F. Warren McFarlan, Brian J. Delacey
UCB: Managing Information for Globalization and Innovation (A) (Abridged) by F.

Warren McFarlan, Brian J. Delacey
Uganda and the Washington Consensus by Huw Pill, Courtenay Sprague
Unaxis (A): Going Asia by Ralf W. Seifert, Carlos Cordon, Henrik Eklund
Unconventional Insights for Managing Stakeholder Trust by Michael Pirson, Deepak

Malhotra
Uncovering Patterns in Cybershopping by Wendy W. Moe, Peter S. Fader
Uncovering the Secrets of Success by Roger Martin, Malcolm Gladwell
Under-Reported Impact of Age Discrimination and Its Threat to Business Vitality by

Robert J. Grossman
Understanding Brands, Module Note by Anat Keinan, Jill Avery

Understanding Buyer Choice/Rejection/Experience Processes for Complex High-
Technology Consumer Products: The Example of Notebook Computers by Roger A.
More
Understanding Buyer Choice/Rejection/Experience Processes for Complex Services:

The Example of Montessori Private Schools by Roger A. More
Understanding Communications in One-To-One Relationships by John J. Gabarro
Understanding Corporate-Value-at-Risk Through a Comprehensive and Simple

Example by Marc L. Bertoneche, Frantz Maurer
Understanding Customer Choices in e-Financial Services by Rohit Verma, Zafar

Iqbal, Gerhard Plaschka
Understanding Industry Structure by Michael E. Porter
Understanding the Credit Crisis of 2007 to 2008 by Arthur I Segel, Ben Creo
Understanding the Dynamics of Value-Driven Variety Management by Thomas

Olavson, Chris Fry
Understanding the Statement of Cash Flows by G. Peter Wilson
Understanding User Needs by Marco Iansiti, Ellen Stein
Unicon Concrete Products (H.K.) Ltd. by Robert Klassen, P. Fraser Johnson
Unified Energy System of Russia by Yasheng Huang, Kirsten J. OíNeil-Massaro,

Anatoli Miliukov
Unilever as a ìMulti-local Multinationalî 1945-1979 by Geoffrey G. Jones, Stephanie

Decker
Unileverís Mission for Vitality by David Austen-Smith, Adam Galinsky, Katherine H.

Chung, Christy LaVanway
Union Carbide Deal (Abridged) by Thomas J. Delong
Union Corrugating Co. (A) by Paul W. Marshall, Julia D. Stevens
Union Corrugating Co. (B) by Paul W. Marshall, Julia D. Stevens
Union Fenosa Gas: Human Resources Start-up by P. Garcia, Jose Ramon Pin
United Cereal: Lora Brillís Eurobrand Challenge by Christopher A. Bartlett, Carole

Carlson
United Electric Controls by H. Kent Bowen, Jody Hoffer Gittell, Sylvie Ryckebusch
United Learning (B) by Daniel Diermeier, Gregory L. Hughes
United Parcel Service (A) by Jeffrey A. Sonnenfeld, Meredith Lazo
United Parcel Service of America, Inc. by Edward D. Hess
United States Postal Service: Office Products Sourcing by Thomas Cross
United Way Community Services by V. Kasturi Rangan
United Way of Southeastern New England (UWSENE) by Robert S. Kaplan, Ellen L.

Kaplan
Unity Bank: Realizing Value From an M&A Integration by Nicole R.D. Haggerty, John
Fong
Universal Circuits, Inc. by Thomas R. Piper
Universal Robotics Corp. by H. Irving Grousbeck, Paul P. Brountas
Universitaí Bocconi: Transformation in the New Millennium by Giovanni Gavetti,

Anna Canato

Datar, James Weber
University of Chicago Investment Office: Investing in Timber by Peter Hecht, David

MacE
University of Utah and the Computer Graphics Revolution by H. Kent Bowen,

Courtney Purrington
University Technology Ventures: October 2000 by Josh Lerner
Unleashing the Power of Yield Management in the Internet Era: Opportunities and
Challenges by Howard Marmorstein, Jeanne Rossomme, Dan Sarel
UnME Jeans: Branding in Web 2.0 by Thomas Steenburgh, Jill Avery

UpDown: Confidential Instructions for MICHAEL by Noam Wasserman, Deepak

Malhotra
Upgrading the Economy: Industrial Policy and Taiwanís Semiconductor Industry by

Willy Shih, Jyun-Cheng Wang
Upjohn Co.: The Upjohn ñ Pharmacia Merger by Krishna G. Palepu, Amy P. Hutton
Upper Canada Insurance by David Wood
UPromise by Michael J. Roberts, William A. Sahlman
UPS Supply Chain Solutions by Robert D. Dewar, Hayagreeva Rao, Jeff Schumacher
Urban Brands and TSG Capital Group, LLC by Gregory Fairchild, Joe Toomer
Urban Water Partners (A) by Karthik Ramanna, George Serafeim, Aldo Sesia
Urban Water Partners (A), Spreadsheet Supplement by Karthik Ramanna, George

Serafeim
Urban Water Partners (B), Spreadsheet Supplement by Karthik Ramanna, George

Serafeim
Uria Menendez (B) (Abridged) by Robert G. Eccles
USA Networks in 2001 by Robert A. Burgelman, Philip Meza
USA Today Decision: Making Headlines Across the Nation (B) by Pankaj Ghemawat,
Scott B. Garell
USA TODAY: Pursuing the Network Strategy (B) by Michael L. Tushman, Michael J.
Roberts, David Kiron
USAA: Catastrophe Risk Financing by Kenneth A. Froot, Mark Seasholes
Use and Abuse of Analogies by Giovanni Gavetti, Jan W. Rivkin
USEC Inc. by Kenneth Eades, Lucas Doe, Ben Mackovjak
USG by Elie Ofek, Kerry Herman

USG Corp. (A) by Constance E. Bagley, Eliot Sherman
Using ABC to Manage Customer Mix and Relationships by Robert S. Kaplan
Using Data Desk for Statistical Analysis by Frances X. Frei, Dennis Campbell
Using Data to Improve Instruction at the Mason School by Susan Moore Johnson,
Tiffany K. Cheng
Using Regression Analysis to Estimate Time Equations, Spreadsheet Supplement by

F. Asis Martinez-Jerez
Using Social Media in the B2B Context by Robert E. Spekman, Elaine Dotson
Using Supplier Networks to Learn Faster by Jeffrey H. Dyer, Nile W. Hatch
Using the Equity Residual Approach to Valuation: An Example by Robert M. Conroy,

Robert S. Harris
USSR 1988: The Search for Growth by Alexander Dyck
USSRñ 1990, Supplement by Willis Emmons
USX Corp. by Stuart C. Gilson, Jeremy Cott
UTC Fuel Cells: Innovation Inside a Large Firm by Stephen Keach, Andrea Larson
UTV and Disney: A Strategic Alliance (A) by Atanu Adhikari, Rama Deshmukh
VacationSpot.com & Rent-A-Holiday: Negotiating a Trans-Atlantic Merger of Start-

Ups by Walter Kuemmerle, William J. Coughlin
Valerie Morgan by Howard H. Stevenson, James Z. Turner
Valuation at Novartis by Paul M. Healy
Valuation of AirThread Connections, Spreadsheet Supplement by Erik Stafford, Joel

L. Heilprin
Valuation on ìPlain Vanillaî Interest-Rate Swaps by Robert M. Conroy, Kenneth

Eades
Valuation Ratios in the Restaurant Industry by Paul M. Healy, Krishna G. Palepu

Value Creation Architectures and Competitive Advantage: Lessons from the
European Automobile Industry by Helmut Dietl, Susanne Royer, Uwe Stratmann
VALUE_MERGE XLS: When and How to Use the Model by Robert F. Bruner
ValueAct: Shareholder in the Boardroom by Jay W. Lorsch
Value-At-Risk by Sanjiv Das, Stephen Lynagh
Values Concerning Inheritance Worksheet by John A. Davis
Valuing Companies: An Overview of Analytical Approaches by Robert S. Harris
Valuing the Cause Marketing Relationship by V. Kasturi Rangan, John T. Gourville
Valuing Virtual Integration at Dell Computer by Thomas R. Piper, Joan Magretta
Van Bolton: Resolving a Labor-Management Dispute by Michael D. Watkins

Ryan Metcalf
Vanderbilt University Endowment (2006) by Andre F. Perold, William T. Spitz
Vanguard Group, Inc. (A) by Jay O. Light, James E. Sailer
Vanguard Group, Inc. (B) by Jay O. Light, James E. Sailer
Vanguard Group, Inc., in 2006 and Target Retirement Funds by Luis M. Viceira
Variance Analysis Tutorial by David F. Hawkins, Jacob Cohen
VaxGen, Inc., Fighting the AIDS Epidemic by Margaret L. Eaton, Jennifer Wilds, Betty
Pang
VC Vignettes by John W. Glynn Jr., Christopher S. Flanagan
Vegpro Group: Growing in Harmony by David E. Bell, Brian Milder, Mary L. Shelman
VendQuest (C): Financing the Company by Dwight B. Crane, David C. Foster
Venture Capital Fund Restructuring Vignettes (Abridged) by Paul A. Gompers
Venture Capital in Israel: Emergence and Globalization by Ezra Zuckerman, Janet

Feldstein
Venture Valuation AG: The Genedata Assignment by Benoit Leleux, Atul Pahwa,
Katrin Siebenburger
Vereinigung Hamburger Schiffsmakler und Schiffsagenten e.V. (VHSS): Valuing

Ships, Spreadsheet Supplement by Benjamin C. Esty, Albert Sheen
Verge Software (A) by Dorothy Leonard, Liz Kind
VeriFone: The Transaction Automation Company (A) (Abridged) by F. Warren

McFarlan
VERITAS 1999 (A): Integrating Sales Forces by Mark Leslie, James Lattin, Erin
Yurday
VERITAS 1999 (B): Integrating Sales Forces by Mark Leslie, Tom Federico
Vermeer Technologies (A): A Company Is Born, Video by Ashish Nanda
Vermeer Technologies (A1): Hiring the CEO by Ashish Nanda, Takia Mahmood
Vermeer Technologies (G): Epilogue by Ashish Nanda, Georgia Levenson
Versity.com by Leslie A. Perlow
Vertical Integration Is Dead, or Is It? by Thomas Osegowitsch, Anoop Madhok
Viacom, Inc.: Carpe Diem (Condensed) by Joseph L. Bower, Thomas R. Eisenmann
Viacom, Inc.: Carpe Diem, Video Supplement by Joseph L. Bower, Thomas R.

Eisenmann
Viadrome by Chris A. Higgins, David Wiskel
Viagra in China: A Prolonged Battle over Intellectual Property Rights by Yahong Li,
Jiangyong Lu, Zhigang Tao, Shangjin Wei, Penelope Chan
Vick International Division: Tom McGuire by Richard F. Vancil, Paul C. Browne
Vicks Health Care Division: Project Scorpio (B1) by George S. Yip, Jeffrey R. Williams
Vicks Health Care Division: Project Scorpio (C) by George S. Yip, Jeffrey R. Williams
VidaGas: VillageReach ñ The Mozambican Foundation for Community Development

Joint Venture by Noel Watson, Santiago Kraiselburd
Videogame Design Process by John J. Kao
VideoGuide, Inc. (B) by William A. Sahlman, Jason Green
Village Ventures by G. Felda Hardymon, Christopher B. Rogers, Ann Leamon, Noam

Wasserman
Village Ventures by John W. Glynn Jr., Charles Spiggle
Vina San Pedro by U. Srinivasa Rangan, Stephen Allen, David Wylie
Vincor and the New World of Wine by Paul W. Beamish, Nikhil Celly
Vinod Khosla and Sun Microsystems (B) by Amar V. Bhide
Vinod Khosla and Sun Microsystems (C) by Amar V. Bhide
Virgin.com by Alan MacCormack, Kerry Herman
Virginia Mason Medical Center (Abridged) by Richard Bohmer
VIRGINIA-Class Submarine: Two for Four in 2012 (B) by Thomas Cross, Jeff
Pottinger
Virtual Vineyards by Jeffrey F. Rayport, Alvin J. Silk, Thomas A. Gerace, Lisa R. Klein
VirtualChina.com: The Building of a Virtual Community by Ali F. Farhoomand, Peter

Lovelock
Viscotech, Inc. by Michael J. Roberts
Vision Mumbai by Jose Gomez-Ibanez, Sheikh Zahid Masood
Vodafone AirTouchís Bid for Mannesmann by Simi Kedia
Vodafone AirTouchís Bid for Mannesmann, Spreadsheet by Simi Kedia

Vodafone Qatar: Building a Telco in the Gulf by Juan Alcacer, Andrew Goodman
Volkswagen do Brasil: Driving Strategy with the Balanced Scorecard by Robert S.

Kaplan, Ricardo Reisen de Pinho
Volkswagen of America: Audi 5000 (A) by Stephen A. Greyser, Robert J. Kopp
Volkswagen of America: Audi 5000 (B) by Stephen A. Greyser, Robert J. Kopp
Volvo/Renault: The Contest for Shareholder Approval by Robert F. Bruner
VOSS Artesian Water from Norway by Youngme Moon, Gail McGovern, Vincent
Dessain, Daniela Beyersdorfer
Vyaderm Pharmaceuticals, Spreadsheet Supplement by Robert L. Simons, Indra A.

Reinbergs
Wa, Guanxi, and Inhwa: Managerial Principles in Japan, China, and Korea by John P.
Alston
Wainwright Industries (B): The Customer Challenge by Rosabeth Moss Kanter,

Norman Klein
Walden Woods by William J. Poorvu, Arthur I Segel
Walking on a Tightrope: Maintaining London As a Financial Center by Geoffrey G.

Jones, Meghan Gallagher-Kernstine
Walking the Walk: Putting Social Responsibility into Action at the White Dog Cafe by
Jason Keith Phillips, Diane Phillips
Wal-Mart in 1999 by Pankaj Ghemawat, Gregg Friedman
Wal-Mart Mexico: Managing Multiple Formats by Rajiv Lal, Mark Rennella, David
Lane
Wal-Mart Stores, Inc by Mary M. Crossan, Ken Mark
Wal-Mart Tries on Cheap Chic by Lauranne Buchanan
Wal-Martñ 1997 by David B. Yoffie, Anthony St. George
Wal-Martís Business Environment by Felix Oberholzer-Gee

Wal-Martís Business Environment, Supplement (Spreadsheet) by Felix Oberholzer-
Gee
Wal-Martís Sustainability Strategy by Erica Plambeck, Lyn Denend
Walnut Venture Associates (D): RBS Deal Terms by Michael J. Roberts
Walt Disney Company: Investor Communications Strategy by Maureen McNichols,

Brian Tayan
Walt Disney Companyís Sleeping Beauty Bonds-Duration Analysis-courseware for

instructors by Carliss Y. Baldwin
Walt Disneyís Dennis Hightower: Taking Charge by Ashish Nanda
Walt Disneyís Sleeping Beauty Bonds-Duration Analysis-courseware by Carliss Y.

Baldwin
Walter Industries by Mark Eaker, Jonathan M. Right
Wangís Fortune Tea from China: Competing for a New Arena of the Beverage Market
(A) by Gerald Yong Gao, Jiangyong Lu, Hung Gay Fung, Linda Suen
Wanxiang Group: A Chinese Companyís Global Strategy by F. Warren McFarlan,

Regina Abrami, William C. Kirby, Tracy Yuen Manty, Keith Chi-ho Wong
Warnaco Group, Inc. (A), Spreadsheets by David F. Hawkins
Warnaco Group, Inc. (B) by David F. Hawkins
Warnaco Group, Inc. (C) by David F. Hawkins
Warner Cable (B) by Jeffrey A. Sonnenfeld, Maury Peiperl
Warner Music Group by Nabil N. El-Hage
Warner-Lambert Ireland: Niconil by John A. Quelch, Susan P. Smith
Warsaw Marriott: New Competition for Warsawís Marriott Hotel by Gary W.

Loveman, David T. Kotchen
(PRODUCT) RED (B) by Youngme Moon, Michael I. Norton, David Chen

1995 Release of the Institutional Investor Research Report: The Impact of New
Information by Boris Groysberg, Nitin Nohria, Derek Haas
2006 Program-Related Investments Conference Summary by Laura K. Arrillaga,

Joshua Spitzer
24 Hour Fitness by John R. Wells, Elizabeth A. Raabe
3i Group plc: May 2006 by G. Felda Hardymon, Ann Leamon
3M Chile ñ Health Care Products (B) by Terry H. Deutscher, Daniel D. Campbell
3M Optical Systems: Management Interviews, Video by Christopher A. Bartlett
3M: Profile of an Innovating Company by Christopher A. Bartlett, Afroze Mohammed
3R Framework: Improving eStrategy Across Reach, Richness, and Range by John R.

Wells, John D. Wells, David H. Gobeli
A Big (Double) Deal: Anadarkoís Acquisition of Kerr-McGee and Western Gas

Resources by Clayton M. Christensen, Curtis B. Rising
A Brand is Forever! A Framework for Revitalizing Declining and Dead Brands by

Sunil Thomas, Chiranjeev Kohli
A Brief Note on the Theory of Constraints by Elliot N. Weiss
A Cityís Desert: No Apples in the Big Apple? (B) by Jamie Jones, Jennifer Rowland
A Comparison of the Weighted-Average Cost of Capital and Equity-Residual

Approaches to Valuation by Robert S. Harris
A Crack in the Mug: Can Starbucks Mend It? by Michael Herriman, Motohiro
Wanikawa, Ryoko Ichinose, Shobana Darak, Yumana Chaivan
A Day in the Life of Alex Sander: Driving in the Fast Lane at Landon Care Products
(Brief Case) by Elizabeth Collins, Larry E. Greiner
A Great Leader: A Crew Memberís Perspective by Alexander Horniman, Drew

Freides
A Latin American Factory Start-Up by Caren Siehl

A Letter from Prison by Eugene Soltes
A Managerial Perspective on Clinical Trials by Arthur A. Daemmrich
A Managerís Guide to Human Irrationalities by Alden M. Hayashi
A New Executive Director by Jeffrey Gandz, Elaine Todres
A Note on Corporate Entrepreneurship: Challenge or Opportunity? by Bhaskar

Chakravorti
A Note on Limited Partner Advisory Boards by Josh Lerner, G. Felda Hardymon, Ann
Leamon
A Note on Management Communication: Module Four by Elizabeth A. Powell, James

R. Rubin
A Note on Management Communication: Module One by Elizabeth A. Powell, James

R. Rubin
A Note on Rights by R. Edward Freeman, Scott Sonenshein
A Note on the Development of Management Communication in Graduate Business

Schools by James R. Rubin
A Note on the Human Genome Project by R. Edward Freeman, Stacy Pierce
A Note on the Legal and Tax Implications of Foundersí Equity Splits by Noam
Wasserman, Lauren Barley
A Note on the Use of ìDialogueî Technique by Lynn Isabella, Theodore M. Forbes
A Note on Understanding, Detecting, and Reporting Criminal Antitrust Violations by

Thomas Cross, John F. Terzaken III
A Note On Women And Power by Jeffrey Pfeffer
A Note on, and a Tale about, Flexible Budgeting by Mark E. Haskins
A performance management readiness review framework for governmental service

providers by Andre de Waal, Leo Kerklaan
A Persuasion Strategy for Universitaí Bocconi: An Exercise by Giovanni Gavetti
A Practical Guide to Conjoint Analysis by Ronald T Wilcox

A Primer on the Management of Risk and Uncertainty by David Robinson
A Tale of Two Hedge Funds: Magnetar and Peloton by David P. Stowell, Stephen
Carlson
A Tale of Two Managers Sequel by Matthew Andrews
A&D High Tech (A): Managing Projects for Success by Mark Jeffery, Derek Yung, Alex
Gershbeyn
A.1. Steak Sauce: Lawryís Defense by Timothy Calkins
A.J. Washington: Retaining an NFL Star by Andrew Wasynczuk, Nicole Bennett
A123 Systems: Power. Safety. Life. by Richard H.K. Vietor
AARP Foundation (A) by Srikant M. Datar, Marc J. Epstein, Herman B Leonard,

Thomas F. Goodwin
AARP Foundation (B) by Srikant M. Datar, Marc J. Epstein, Herman B Leonard,

Thomas F. Goodwin
ABB Deutschland (C1) by Hugo E.R. Uyterhoeven
ABB Flexible Automation (A): Global Strategy for the Millennium by Martha Lanning,
Jean-Pierre Jeannet
ABB Germany by Hugo E.R. Uyterhoeven
ABB Poland by Ann C. Frost, Marc Weinstein
ABB: Accountability Times Two (B) by Robert L. Simons
Abbott and the AIDS Crisis (C): What Lies Ahead? by Pat Werhane, Jenny Mead
Abby Joseph Cohen: A Career Retrospective by Ashish Nanda, Kristin J. Lieb
ABC Pen Factory Tutorial by Robert S. Kaplan
ABC Pharmaceuticals by Regina E. Herzlinger

Abercrombie & Kent by Frances X. Frei, Brian Corbett, Mark Partin, Daniel Rethazy
ABN-AMRO Holding N.V. and Smit Transformatoren N.V. (A) by Peter Tufano,
Cameron Poetzscher
Abraham Lincoln and the Civil War by Nancy F. Koehn
ABRY Partners and F+W Publications by Nabil N. El-Hage, Christopher E.J. Payton
Absolute Return for Kids by Herman B Leonard, Marc J. Epstein, Melissa Tritter
Academia Barilla by David E. Bell
Academy of National Economy by Gevork Papiryan, Paul W. Beamish
ACCION International: Maintaining High Performance Through Time by Michael Chu
Accountants and Business Advisors, Inc.: City Office by Gary W. Loveman
Accounting for Asset-Backed Securitization by Gregory S. Miller, Jacob Cohen
Accounting for Current Assets by William J. Bruns Jr.
Accounting for Indirect Costs by William J. Bruns Jr.
Accounting for Interest Rate Derivatives by Michael D. Kimbrough, Nicole Thorne

Jenkins
Accounting for Pensions at General Motors Corp. (B) by David F. Hawkins, Jacob
Cohen
Accounting for Property, Plant, Equipment and Other Assets by William J. Bruns Jr.
Accounting for the iPhone at Apple Inc. by Francois Brochet, Krishna G. Palepu,
Lauren Barley
Accounting Framework, Financial Statements, and Some Accounting Concepts by

William J. Bruns Jr.
Acer America: Development of the Aspire, Interviews with Mike Culver, Stan Shih,
and Arthur Pai, Video by Christopher A. Bartlett
Acer Group: Vision for the Year 2000 by D. Quinn Mills, Richard C. Wei
Acer Groupís China Manufacturing Decision by Terence Tsai, Borshiuan Cheng,
Donna Everatt
Acer in 2001: The Reorganisation by Michael J. Enright, Vincent Mak
Acer in Canada by Jaideep Anand, Prescott C. Ensign
Acer, Inc.: Taiwanís Rampaging Dragon by Christopher A. Bartlett, Anthony St.

George
ACHAP (African Comprehensive HIV/AIDS Partnerships): The Merck/Gates

Initiative in Botswana by V. Kasturi Rangan
Achieving and Sustaining Business-IT Alignment by Jerry Luftman, Tom Brier
Achieving Excellence in Global Sourcing by Robert J. Trent, Robert M. Monczka
Achieving Optimal Agreements by Geoffrey Leonardelli, Adam Galinsky, Gerardo

Okhuysen, Thomas Mussweiler
Acid Rain: Burlington Northern, Inc. (B) by Forest Reinhardt
Acme Hardware by Claude P. Lanfranconi, Alister Mason
Acorda Therapeutics: Rebuilding the Spinal Cord by Fiona Murray, Marina Kolesnik,
Juan Enriquez, Jonathan West
Action Planning: An LCA Perspective, Module Note by Sandra J. Sucher
Actis: January 2008 by G. Felda Hardymon, Josh Lerner, Ann Leamon
Active Coatings, Inc.: Challenges in Managing Product Development (A) by Elizabeth

Olmsted Teisberg, James Leonard
Activity Accountingñ Another Way to Measure Costs by William J. Bruns Jr.
Activity Based Management at W.S. Industries (A) by V.G. Narayanan, Sanjay T.

Pothen
Activity-based Costing and Management by Owen Hall, Charles McPeak, Samuel

Seaman
Activity-Based Management at Stream International by Robert S. Kaplan, Norman

Klein
Acton-Burnett, Inc. (A) by Daniel J. Isenberg
Acton-Burnett, Inc. (C) by Daniel J. Isenberg
Acumen Fund and Embrace: From the Leading Edge of Social Venture Investing by
Lyn Denend, Bill Meehan
Acumen Fund: Measurement in Impact Investing (A) by Alnoor Ebrahim, V. Kasturi

Rangan
Adam Baxter Co./Local 190: 1985 Negotiation, Local 190 Confidential Information
by Victoria Medvec, Kathleen L. McGinn
Adam Opel AG (A), Supplement by Hugo E.R. Uyterhoeven
Adam Opel AG (B), Video by Hugo E.R. Uyterhoeven
Adams Capital Management: Fund IV by G. Felda Hardymon, Josh Lerner, Ann

Leamon
Adcock Ingram: Decisions and Motives That Steer Acquisitions by Charlene C. Lew
Adecco SAís Acquisition of Olsten Corp. by Simi Kedia, Peter Tufano
Adelphia Communications Corp. by Paul M. Healy
Adelphia Communications Corp.ís Bankruptcy, Spreadsheet Supplement by Belen

Villalonga
Adesemi Communications International: African Communications Group, Video by

Anita McGahan, John Deighton
Adiana, Inc., and the Development of a Female Sterilization Device by Margaret L.

Eaton, Anjali Reddi, Aradhana Sarin
Adidas (B) by Jacques Horovitz, Giana Boissonnas, Ursula Hilliard
Adjusted Present Value Method for Capital Assets by Steven R. Fenster, Stuart C.
Gilson
AdNet (B) by Ashish Nanda, Kimberly A. Haddad
AdNet (E) by Ashish Nanda
Adobe Systems, Inc. by Mary Tripsas
Adrian Ivinson at the Harvard Center for Neurodegeneration and Repair by Robert
Steven Kaplan, Ayesha Kanji
Advance Selling for Services by Steven M. Shugan, Jinhong Xie
Advanced Energy: Programs for Energy Conservation by V. Kasturi Rangan, Brooke

Barton
Advanced Laser Clinics (B) by James G. Clawson, Elizabeth Ryan, Gerry Yemen

Advanced Technologies, Inc. by Thomas R. Piper
Advanced Visual Systems by William Lawler, Ken Matsuno, David Wylie
Advent of Venture Capital in Latin America by Elizabeth B. Stein, Debora L. Spar
Adventurous Computer Games, Inc. (Abridged) by William J. Bruns Jr.
Adventurous Computer Games, Inc. by William J. Bruns Jr.
Advising on Currency Risk at ICICI Bank by George Chacko, Marti G. Subrahmanyam,

Vincent Dessain, Anders Sjoman
AEC Systems Business Plan by Lynda M. Applegate
Aero Logistics by Sean Harrington, James Ellis
AES Global Values by Lynn Sharp Paine

AES: Hungarian Project (A) by Lynn Sharp Paine, Ann Leamon
AES: Hungarian Project (B) by Lynn Sharp Paine, Ann Leamon
Aesthetic Intelligence: What Business Can Learn from the Arts by Constance
Goodwin, Rochelle Mucha

African Communications Group (Condensed) by Anita McGahan
African Communications Group, Supplement by Anita McGahan
Against the Big Four: Growth Strategies for Indigenous Chinese CPA Firms by
Christine Chan, Josephine Lau
AGENCY.COM (A): Launching an Interactive Service Agency by Ashish Nanda,

Thomas J. Delong, Scot Landry
Aggregate Production Management 2002 by Robert D. Landel, Derrick Moreira
Agilent Technologies by Jeff Saperstein, Camilla Burg, Anamika Ghosh
Agnellis and the Fiat Group: The Story of a Family Empire (A) by Josep Tapies,
Francesca Toninato
Agora SA by Tarun Khanna, Krishna G. Palepu, Vincent Dessain, Monika Stachowiak
Agrico, Inc.: A Software Dilemma by F. Warren McFarlan, H. Jeff Smith
Agrochemicals at Ciba-Geigy AG (A) by Michael L. Tushman, Wendy K. Smith, Daniel

B. Radov

B. Radov
AIC Netbooks: Optimizing Product Assembly by Steven C. Wheelwright, Sunru Yong
AIC Netbooks: Optimizing Product Assembly, Spreadsheet Supplement by Sunru

Yong, Steven C. Wheelwright
Aid, Debt Relief, and Trade: An Agenda for Fighting World Poverty (A) by Laura
AIG and Chinaís Accession to the WTO by Jean-Philippe Bonardi, Tony S. Frost
Air Deccan (A): ìSimplifyingî Air Travel in India by Benoit Leleux, Isabelle Pigeaux
Air Deccan (A): Changing the Face of Indian Aviation by Ramasastry Chandrasekhar,
Srinivas Sridharan
Air France Internet Marketing: Optimizing Google, Yahoo!, MSN, and Kayak
Sponsored Search by Mark Jeffery, Lisa Egli, Andy Gieraltowski, Jessica Lambert,
Jason Miller, Liz Neely, Rakesh Sharma
Air Miles by John A. Quelch, Michele Calpin
Air Miles Canada: Rebranding the Air Miles Rewards Program by Niraj Dawar,
Air Products and Chemicals, Inc.: MIS Reorganization (A) & Project ICON (A)
(Abridged) by Donna B. Stoddard
Air Traffic Controllers by Michael Beer, Bert A. Spector
Airbus A3XX: Developing the Worldís Largest Commercial Jet (A) by Benjamin C.
Esty, Michael Kane
Airbus vs. Boeing (C): Steps Toward Dispute Resolution by Malcolm S. Salter, Wendy
Coleman
Airflow Aircraft (Abridged) by Elliot N. Weiss, Kanji Fujii
Airline Security by Robert D. Landel
Airotel Rumlangís Branding Challenge: A Conjoint Study by Stefan Michel
Airport Privatisation in Australia by Michael J. Enright, Flash Ng
AIT Group Plc by G. Felda Hardymon, Josh Lerner, Ann Leamon
Ajay Bam by William D. Bygrave, Carl Hedberg

Akbank Part A: A Crisis Is a Terrible Thing to Waste by Jay K. Rosengard
Akbank Part B: Itís a Young Country by Jay K. Rosengard
Akbank: Credit Card Division by Mary M. Crossan, Marina Apaydin
Akin Ongorís Journey by Rosabeth Moss Kanter
Akron Foundry by Sherwood C. Frey
Akzo Nobel UK: Managing the Brand Portfolio by Nirmalya Kumar, Brian Rogers
Alacrity Housing Chennai (B) by Rama Velamuri
Alan Kendricks at Cardiology Associates by Boris Groysberg, Colleen Kaftan, Wilfred

S. McCalla Jr.
Alantar, Inc. by Jay W. Lorsch, Elizabeth A. MacIver
Alaska Airlines and Flight 261 (C) by Michael D. Watkins, Kim Slack
Albany International/Geshmay Group Merger by L.J. Bourgeois, Ana Moscoso,

Margaret Cording
Aldi: A German Retailing Icon by Jordan Mitchell, Marc Sachon
Aldus Corporation by Adrian B. Ryans
Alex Dean by Shoshana Zuboff, David Delong, Kathleen Scharf
Alexander Bandelli (A) by Thomas J. Delong, Catherine Conneely
Alexander Bandelli (B) by Thomas J. Delong, Andrew Farquharson
Alibaba.com by F. Warren McFarlan, Carin-Isabel Knoop, David Lane
Alice Saddy: Caring for the Community by Colleen Sharen
Aligning the Organization with the Market by George S. Day
Alison Barnard by William Bygrave, Carl Hedberg
Allegheny Ludlum Steel Corp. (Abridged) by Steven C. Wheelwright
Allen-Bradleyís ICCG: Repositioning for the 1990s by Nitin Nohria, James D. Berkley
Alleviating Poverty and Malnutrition by Ray A. Goldberg, Kerry Herman
Alliance Concrete: Just One More Thing by Marc Lipson
Allianz (C): An Interview with Dr. Holger Hatje by Joseph L. Bower, Marc L.
Bertoneche, Anders Sjoman, Sonja Ellingson Hout
Allianz AG: Becoming a European Company by Jay W. Lorsch, Alexis Chernak
Allied-Signal: Managing the Hazardous Waste Liability Risk by Richard H.K. Vietor,
Edward Prewitt
Alloy Rods Corp. by Frank V. Cespedes, Ellen R. Hattemer
Allstate Chemical Co.: The Commercialization of Dynarim by David A. Garvin,

Artemis March
Allston: Brand vs. Architecture by Arthur I Segel, Andre F. Perold, Christopher

Gordon
AlltechÖ naturally by David E. Bell, Mary Shelman
Aloha Airline, Inc. by George G.C. Parker
ALPES S.A.: A Joint Venture Proposal (B) by Henry W. Lane, Dennis Shaughnessy,
David T.A. Wesley
Alpha Gearing Systems Shanghai Co. Ltd. by Kathleen E. Slaughter, Zhang Jie, Donna
Everatt
Alpha-Beta Technology, Inc.: Pioneering Carbohydrate Technology by Elizabeth

Olmsted Teisberg, Sharon Rossi
Altoids by Mark Parry, Melanie Jones
Altoona Corp.: Computer Products Division by Robert H. Hayes, Roger E. Bohn
Altoona State Investment Board: December 2008 by Josh Lerner
Aluar: Aluminio Argentino S.A. (A) by David F. Hawkins, Hernan Etiennot, Gustavo A.
Herrero, Cintra Scott
Aluminum Bahrain (Alba): The Pot Line 5 Expansion Project, Spreadsheet by

Benjamin C. Esty, Aldo Sesia
Alumni Action Foundation: Currency Hedging Strategy by Walid Busaba, Zeigham

Khokher, Ken Mark
Aman Resorts by Eugene Soltes, Aldo Sesia
Amana Microwave Ovens by Robert D. Buzzell, Frederik D. Wiersema
Amanco: Developing the Sustainability Scorecard by Robert S. Kaplan, Ricardo

Reisen de Pinho
Amazon Web Services by Robert S. Huckman, Gary P. Pisano, Liz Kind
Amazon.com (A) by Jeffrey F. Rayport, Dickson L. Louie
Amazon.com in the Year 2000 by Krishna G. Palepu, Jeremy Cott
Amazon.com Update: January 2001ñ July 2002 by Lynda M. Applegate
Amazon.com: Evolution of the e-Tailer by Robert A. Burgelman, Philip Meza
Amazon.com: The Brink of Bankruptcy by Lynda M. Applegate
Amazon.comís European Distribution Strategy by Janice H. Hammond, Claire Chiron
Amazon: Success, Survival or Suicide? by Jacques Horovitz, Nirmalya Kumar, Ursula

Hilliard
AMB Property Corporation: Navigating Treacherous Waters by Douglas Abbey,

Jahan J. Moslehi
AMD: A Customer-Centric Approach to Innovation by Elie Ofek, Lauren Barley
America Online, Inc.: Disclosure Strategy by Amy P. Hutton, David Lane
American Airlines (C): Committing to Leadership by Gary W. Loveman
American Airlinesí Value Pricing (C) by Alvin J. Silk, Jamie Harper
American Airlines, Inc.: Revenue Management by Anirudh Dhebar, Adam

Brandenburger

American Basketball League: The Last Chapter by Stephen A. Greyser, Elizabeth E.
Smyth
American Chemical Corp. by William E. Fruhan, John P. Goldsberry
American Chemical Corporation, Spreadsheet Supplement by William E. Fruhan,

John P. Goldsberry
American Connector Co. (A) by Gary P. Pisano, Sharon Rossi
American Cyanamid (B): Managementís Response to the (A) Case by Karen H. Wruck
American Ground Summary: Assuming Leadership by Sandra J. Sucher
American Hospital Supply Corp.: The ASAP System (A) by Michael R. Vitale
American Legacy: Beyond the Truth Campaign by Youngme Moon
American National Red Cross (A) by Jay W. Lorsch, Eliot Sherman, David Chen
American Repertory Theatre in the 1990s (A) by James A. Phills, Ed Martenson,

Gregory Scott
American Repertory Theatre in the 1990s (B) by James A. Phills, Ed Martenson
American Repertory Theatre in the 1990s (C) by James A. Phills, Ed Martenson,

Gregory Scott
American Repertory Theatreñ 1988 by Christopher W.L. Hart, Jaime I. Ayala, Julie K.
Falstad
American Rice, Inc. in Vietnam by Ray A. Goldberg, Quintus Travis
American Toy Companyñ the Zapper by Mark E. Haskins, John Bristow
American Well: The Doctor Will E-See You Now by Elie Ofek, Ron Laufer
Americana (A) by Christopher W.L. Hart
Ameritrade Holding Corp. by Lisa Meulbroek
AMG, Inc. & Forsythe Solutions: Lease vs. Buy Decisions, Supplement (Spreadsheet)
by Mark Jeffery, H. Nevin Ekici, Cassidy Shield, Mike Conley
Amgen, Inc.: Planning the Unplannable by Nitin Nohria, James D. Berkley

Amicon Corp. (B) by E. Raymond Corey, Noel Capon
Amnesty International by John A. Quelch, Nathalie Laidler
Amoco Corporation, Spreadsheet Supplement by Susan Chaplinsky, Luann J. Lynch,

Paul Doherty
AmorePacific by Elie Ofek, Kerry Herman
AmorePacific: From Local to Global Beauty by Pankaj Ghemawat, David Kiron, Carin-
Isabel Knoop
AMR Corporationñ Leases by Luann J. Lynch
AMVESCAP in 1999 by Stephen P. Bradley, Kathleen Loonam
Amy Biehl Foundation Trust by J. Gregory Dees, Everett Harper
Amy Kellyís 48-Hour Diary by Monica Higgins
An African Tiger (A) by Rajinder Raina
An ERP Story: Background (A) by Carmen Bernier, Vital Roy, Eric Brunelle
An ERP Story: Choosing a Project Leader (B) by Carmen Bernier, Vital Roy, Eric
Brunelle
An ERP Story: Epilogue (D) by Carmen Bernier, Vital Roy, Eric Brunelle
An ERP Story: Troubles Ahead (C) by Carmen Bernier, Vital Roy, Eric Brunelle
An Inspired Model or a Misguided One? Oprah Winfreyís Dream School for

Impoverished South African Girls by Claire Applegarth, Laura Bacon, Alix Edwards,
Kate Kennedy, Stella Schieffer, Lin Yang
An Integrated Approach to the Determination of Forward Prices by Walid Busaba,

Zeigham Khokher, Saqib Khan
An Introduction to Debt Policy and Value, Spreadsheet Supplement by Sean Carr,

Robert F. Bruner
An Introductory Note on General Management by Mary M. Crossan
An Overview of Cameroon by Miguel Rivera-Santos, Carlos Rufin

An Overview of Taxation in the United States by Mary Margaret Frank
Anagene, Inc., Spreadsheet Supplement by Robert S. Kaplan, Christina Darwall
Analystís Dilemma (A) by Joseph L. Badaracco Jr., Jerry Useem
Analyzing Complex Negotiations by Michael D. Watkins
Analyzing New Venture Opportunities by Michael J. Roberts
Analyzing Relative Costs by Jan W. Rivkin, Hanna Halaburda
Anasazi: Exclusive Salon Products, Inc. by William A. Sahlman, Jason Green
Anatomy of a Corporate Campaign: Rainforest Action Network and Citigroup (B) by

Anatomy of a Corporate Campaign: Rainforest Action Network and Citigroup (C) by

Andersen Consulting ñ EMEAI: Bill Barnard on Organizational Change by Ashish

Nanda, Michael Y. Yoshino
Anderson Steel Service, Inc. by John A. Davis
Andrea Jung: Empowering Avon Women (B) by William W. George
Andrew Zenoff by William D. Bygrave, Andrea Alyse
Angel Investing by Michael J. Roberts, Howard H. Stevenson, Kenneth P. Morse
Angel Investing: Innovation Within the Establishment by John W. Glynn Jr., Janet
Feldstein
Angels and Devils: Best Buyís New Customer Approach (A) by Anita Elberse, John T.
Gourville, Das Narayandas
AngloGold: Corporate Responsibility for HIV/AIDS (D) by Diana Barrett, Amanda

Key
Anheuser-Busch and Campbell Taggart (Abridged) by Erik Sirri
Anheuser-Busch and the U.S. Brewing Industry by Anita McGahan

Anita Norris Model Management by Prashob Menon, Paul Lee, John S. Haywood-
Farmer
Ann Gildroy: Life Story of a Recent MBA by Nitin Nohria, Daisy Wademan Dowling,
Ann Taylor Stores Corporationñ Deferred Taxes by Luann J. Lynch
Anne Livingston and Power Max Systems (B1): Initial Entry by Mary Gentile, Pamela
J. Maus
Anne Livingston and Power Max Systems (D1): Building the PowerPlayer Software
Team by Mary Gentile, Pamela J. Maus
Anne Mulcahy: Leading Xerox Through the Perfect Storm (A) by William W. George,
Andrew N. McLean
Anne Mulcahy: Leading Xerox Through the Perfect Storm (B) by William W. George,
Andrew N. McLean
Another Look at Offshoring: Which Jobs Are at Risk and Why? by Martin Stack,
Ricard Downing
Antegren: A Beacon of Hope (B) by Joshua D. Margolis, Thomas J. Delong
Antegren: A Beacon of Hope (D) by Joshua D. Margolis, Thomas J. Delong
Anthony Neoh by Guhan Subramanian, Michelle Kalka, Qian Sun
Antigone Summary: The Challenge of Right Versus Right by Sandra J. Sucher
Anti-trust and Competitive Issues in B2B Trading Exchanges: Covisint, Inc. by Ali F.
Farhoomand, Mary Ho, Phoebe Ho
Antitrust and Competitive Strategy in the 1990s by Anita McGahan
AOL Europe vs. Freeserve (C) by David B. Yoffie, Mary Kwak

AOL Time Warner (B): Recognition of Goodwill Impairment by Ron Kasznik, Brian
Tayan
AOL, Cisco, Yahoo!: Building the Internet Commons by James E. Austin, Liz Kind
Apax Partners and Dialog Semiconductor: March 1998 by Josh Lerner, G. Felda
Hardymon, Antonio Alvarez-Cano, Borja Martinez
Apex Investment Partners (A): April 1995 by Josh Lerner
Apex Investment Partners (A): April 1995, Spreadsheet Supplement by Josh Lerner
Apollo Hospitalsñ First-World Health Care at Emerging-Market Prices by Felix

Oberholzer-Gee, Tarun Khanna, Carin-Isabel Knoop
Appalachian Mountain Club: Transforming Governance by Walter J. Salmon, Jaan

Elias
Appendix of Excerpted Material From ìHugh Mccoll And Nationsbankî: Term Sheets
And Financial Performance by Robert F. Bruner
Apple Computer (A): Corporate Strategy and Culture (Abridged) by Michael Beer,
Gregory C. Rogers
Apple Computer (C1): Reorganizing the Human Resource Function by Michael J.

Gibbs
Apple Computer, Inc.: Think Different, Think Online Music by Julie Hennessy, Andrei
Najjar
Apple Computerñ 1998 by David B. Yoffie
Apple Computerñ John Sculley, Chairman & CEOñ Presentation to ISMP Participants,
July 6, 1992, Video by David B. Yoffie
Apple Inc., 2008 by David B. Yoffie, Michael Slind
Apple Powerbook (B): Leveraging Design in a Time-to-Market Environment by

Artemis March
Applications for Financial Futures by Scott P. Mason, Sally E. Durdan
Applichem (A) (Abridged) by Janice H. Hammond, Gary P. Pisano
Applied Materials: Managing Product Costs by Antonio Davila, Marc Wouters

Appshop, Inc. by Samuel E Bodily, Eric Clark
Arauco (B): ìPapelî in Brazil by Ramon Casadesus ñ Masanell, Jorge Tarzijan, Jordan
Mitchell
Aravind Eye Hospital 2000: Still in Service for Sight by Nirmalya Kumar, Brian
Rogers
Arbor Health Care Co. by Myra M. Hart, Stephanie Dodson
Arborite, Spreadsheet by Anita McGahan
Arcelik Home Appliances: International Expansion Strategy by Pankaj Ghemawat,

Catherine Thomas
ArcelorMittal (C) by Jean-Louis Schaan, Ramasastry Chandrasekhar
Arch Communications Group, Inc. by Krishna G. Palepu, Sarayu Srinivasan
Archer Daniels Midland: Direction and Strategy by Ray A. Goldberg, Thomas N.

Urban
Arck Systems by Ian I. Larkin
Arcor: Global Strategy and Local Turbulence (Abridged) by Pankaj Ghemawat,

Michael G. Rukstad, Jennifer L. Illes
Arctic Timber AB: Engineered Woods Division (B) by Michael L. Tushman, David
Kiron, Wendy Smith
Arctic Timber AB: Engineered Woods Division (C) by Michael L. Tushman, David
Kiron, Wendy Smith
Are Iranian Consumers Poised to ìBuy Americanî in a Hostile Bilateral Environment?

by Mahmood Bahaee, Michael J. Pisani
Are Professional Board Directors the Answer? by Eugene H. Fram
Are You Underutilizing Your Board? by Chris Thomas, David Kidd, Claudio Fern
ndez-Ar oz
AREVA T&D by Ananth Raman, Vincent Dessain, Ane Damgaard Jensen, Gudrun
Urfalino Kristinsdottir
Argentina: Anatomy of a Financial Crisis by C. Roe Goddard
Argentinaís Financial System Fenced In by Huw Pill, Romina Abal, Claudia Onoforio
Argentinaís YPF Sociedad Anonima (Abridged) by Michael Y. Yoshino, Carin-Isabel

Knoop, Cate Reavis
Argentinaís YPF Sociedad Anonima (B) by Michael Y. Yoshino, Carin-Isabel Knoop
Argentinaís YPF Sociedad Anonima (B1) by Michael Y. Yoshino, Carin-Isabel Knoop
Aristotle Onassis and the Greek Shipping Industry by Geoffrey G. Jones, Paul
Gomopoulos
Arizona Department of Public Health: The Challenges of Preparing for a Public

Health Emergency by Lynda M. Applegate, Ajay Vinze, T.S. Raghu, Minu Ipe
Armscor: Life After Apartheid? by Michael J. Enright, Stephan Boden, Benjamin

Smith
A-Rod: Signing the Best Player in Baseball by Randolph B. Cohen, Jason Wallace
A-Rod: Signing the Best Player in Baseball, Spreadsheet by Randolph B. Cohen, Jason
Wallace
Arrow Electronics, Inc. by Das Narayandas
Arrow Electronics: The Schweber Acquisition by Richard S. Rosenbloom, Stephen P.

Kaufman
Arrow Electronicsñ The Apollo Acquistion by Stephen P. Kaufman
Art of Action Planning by Daniel J. Isenberg
Arthur Andersen LLP by David F. Hawkins, Jacob Cohen
Arthur Hill & Company Realty Services by Srinivas Krishnamoorthy, Peter C. Bell
Artisan Entertainment Inc. by Nabil N. El-Hage, Christopher E.J. Payton
Artists for Humanity: A Non-Profit Corporation by J. Gregory Dees, Shirley Brice

Heath, Laura Smyth
Arundel Partners: The Sequel Project, Spreadsheet Supplement by Timothy A.

Luehrman, William A. Teichner
Asahi Net: Bringing Innovation to Education by Hirotaka Takeuchi
Ascent Media Group (A) by Robert D. Austin, Debra Schifrin
Asea Brown Boveri: The ABACUS System by Robert L. Simons
ASEAN Free Trade Area (AFTA) and the Malaysian National Car Project by Michael J.
Enright, James Newton, Elyssa Tran
Ashdown Contracting by Joseph B. Lassiter, Firas Alkhatib
Ashland Oil, Inc.: Trouble at Floreffe (B) by Kenneth E. Goodpaster
Asia Property Ltd. by William J. Poorvu, Daniel Rudd
Asia Renal Care, Spreadsheet by Michael J. Roberts
Asian Neighborhood Design by Daniel Kessler, Lauren Dutton, Melinda T. Tuan
Asian Paints Ltd. International Architecture by Jean-Louis Schaan, Ramasastry

Chandrasekhar
Asiaís World City: Hong Kongís New Identity by Julie Yu, Marissa McCauley, Shamza
Khan
ASIMCO: The Alliance Brewing Group by Ann E. Gray, Jennifer Benqing Gui
Aspects of Sales Management: An Introduction by Frank V. Cespedes
Aspen Skiing Company (D) by Michael W. Toffel, Stephanie van Sice
Aspire Inc.: Financing Options for Healthier Nonprofits by Elizabeth Keating, Kelly
Austin, Michelle Colman
Aspire Public Schools by Stig Leschly

Assessing and Enhancing Individual Power in the Family Business System by John A.
Davis
Assessing the Franchise Option by Surinder Tikoo
Assessing Your Behavior Pattern by James G. Clawson, Jeffrey Edwards
Asset Allocation I by Erik Stafford, Joshua D Coval, Rodrigo Osmo, Zack Page, John
Jernigan, Paulo Passoni
Asset Allocation II by Erik Stafford, Joshua D Coval, Rodrigo Osmo, Zack Page, John
Jernigan, Paulo Passoni
Asset Allocation III by Erik Stafford, Joshua D Coval
Asset Reporting by Paul M. Healy, Preeti Choudhary
Assigning Support Department Expenses to Production Cost Centers (A) by Robert

S. Kaplan
Assigning Support Department Expenses to Production Cost Centers (B): Flexible

Budgets, Technical Note by Robert S. Kaplan
Assistant Professor Jo Worthington (C) by Dorothy Leonard
AstraZeneca, Prilosec, and Nexium: Case Supplement by James G. Conley, Robert C.

Wolcott, Eric Wong
AstraZeneca, Prilosec, and Nexium: Strategic Challenges in the Launch of a Second-

Generation Drug by James G. Conley, Robert C. Wolcott, Eric Wong
Asymmetric Information: Market Failures, Market Distortions, and Market Solutions

by Kenneth S. Corts
At the T. Rowe Price Trading Desk (A) by Andre F. Perold
AT&T Canada (B) by Andre F. Perold, Kwame C. Van Leeuwen
AT&T Canada (C) by Andre F. Perold, Kwame C. Van Leeuwen
AT&T Canada (D) by Andre F. Perold, Kwame C. Van Leeuwen
AT&T China (A) by D. John Roberts, Eric Li, Gabriel Li

AT&T Consumer Products by Joseph L. Badaracco Jr., Wilda L. White
AT&T Productos de Consumo de Mexico by Joseph L. Badaracco Jr., Wilda L. White
AT&T WorldNet (A) by Robert D. Austin, Thomas Rodd
AT&T: Twenty Years of Change by Andrew C. Inkpen
AT&Tís Transmission Systems Business Unit (A) by Rogelio Oliva, James Quinn,
Elizabeth Keating
AtekPC Project Management Office by F. Warren McFarlan, John Hupp, Mark Kell
ATH MicroTechnologies, Inc. (D) by Robert L. Simons
Atlantic Computer: A Bundle of Pricing Options (Brief Case) by Neeraj Bharadwaj,

John B. Gordon
Atlantis Paradise Island Resort & Casino: Improving Performance with a New Vision
and Mission by Lynda M. Applegate, Gabriele Piccoli
Atlas Electrica: International Strategy by Michael E. Porter, Arturo Condo
ATP Private Equity Partners (A): January 2002 by Benoit Leleux, Barbara Scheel
ATP Private Equity Partners (B): Investment Strategy and Organization by Benoit
Leleux, Barbara Scheel
Auctioning Morningstar by Malcolm P. Baker, James Quinn
Auctions by Sherwood C. Frey, Dana Clyman
Audible.com by Charlene Zietsma, Ken Mark, Jordan Mitchell
Augusta National Golf Club Controversy (B) by Herman B Leonard, Marc J. Epstein,
Melissa Tritter
Augusta National Golf Club Controversy (C) by Herman B Leonard, Marc J. Epstein,
Melissa Tritter
Aussie Pies (D) by Graeme Rankine

Australia Post: Towards the Online Economy with netPOS by Rens Scheepers, Peter
Viola, Pauline Ng, Ali F. Farhoomand
Australian Paper Manufacturers (A) by David M. Upton, Joshua D. Margolis
Australian Vintage Ltd. by David F. Hawkins
Australiaís Telstra Corp. (C): Operating in Never-Never land by W. Earl Sasser Jr.,
Carin-Isabel Knoop, Carlos Gonzalez
Auto Collection: Fordís Better Idea for Selling Cars and Trucks by Roger Hallowell
Automobile Retailing in the U.S. by V. Kasturi Rangan, Marie Bell
Avaya (A) by David B. Godes
Avaya (B) by David B. Godes
Avi Kremer by Joshua D. Margolis, Mark Wetzel
Aviation Spare Parts Supply Chain Management Optimisation at Cathay Pacific

Airways Limited by Benjamin Yen, Karen Lee, Jonathan Pelosi
Avon Products (A) by Lynn Sharp Paine, Gregory C. Rogers
Avon Products by Jonathan Tiemann
Avon Products, Inc., Spreadsheet Supplement by Jonathan Tiemann
AXA MONY, Spreadsheet Supplement by Lucy White
Ayala Corp. by Belen Villalonga, Raphael Amit, Chris Hartman
Ayala Corp., Spreadsheet by Belen Villalonga, Raphael Amit, Chris Hartman
B Lab: Building a New Sector of the Economy by Christopher Marquis, Andrew

Klaber, Bobbi Thomason
B.F. Goodrich-Rabobank Interest Rate Swap by Jay O. Light
Bacardi Southampton (B): A Continental Paradox by Robert D. Landel

Bacardi Southampton (C): The German Paragon by Robert D. Landel, Daniel Zinner
Bacardi Southampton (D): Analyzing Agile System Savings by Robert D. Landel,

Cheng Cui
Background on the Technology of Molecular Diagnostics by Regina E. Herzlinger,

Jason Sanders
Bahtulism, Collapse, Resurrection? Financial Crisis in Asia: 1997-1998 by Huw Pill,

Don Mathis
Bain & Co., Inc.: Growing the Business by Michael Y. Yoshino, Charles M. Ormiston
Bain & Co., Inc.: Phyllis Yale in Conversation with MBA Students, Video by Ashish
Nanda
Baker & McKenzie (A): A New Framework for Talent Management by Boris
Groysberg, Eliot Sherman
Baker & McKenzie (B): A New Framework for Talent Management by Boris
Baker Adhesives by Marc Lipson
Baker Adhesives, Spreadsheet Supplement by Marc Lipson
Baker Hughes: Foreign Corrupt Practices Act by Brian Tayan, David F. Larcker
Balance of Payments: Interpretation and Exercise by Petra Christmann
Balance Sheet by David F. Hawkins, Jacob Cohen
Balance, Inc. (B) by Richard G. Hamermesh, Michele Lutz
Bambooya Corporation by Emily Saunders, Elizabeth M.A. Grasby
Banc One Corp. (A) by Mary E. Barth, Dale O. Coxe
Bancaja: Developing Customer Intelligence (A) by F. Asis Martinez-Jerez, Katherine

Miller
Banco Compartamos: Life after the IPO by Michael Chu, Regina Garcia Cuellar
Banco Solidario: The Business of Microfinance by Robert E. Kennedy

Bang & Olufsen: Design Driven Innovation by Daniela Beyersdorfer, Robert D. Austin
Bang Networks: The First Customer (A) by Jay O. Light, Mary Neuner Caravella
Bank Capital Structure: A Primer by Yiorgos Allayannis, Andrew Shapiro
Bank of America-Merrill Lynch by Guhan Subramanian, Nithyasri Sharma
Banking on Germany? by Jeffrey Fear
Bankinter: Deploying the Mortgage Simulator to the Branches, Spreadsheet by F.

Asis Martinez-Jerez
Banque Paribas: Paribas Derives Garantis by Scott P. Mason, Kuljot Singh
Banyan Tree: Sustainability of a Brand During Rapid Global Expansion by Ali

Farhoomand, Pauline Ng, Cathy Enz
Barack Obama and the Bush Tax Cuts by Matthew C. Weinzierl, Eric Werker
Barbara Norris: Leading Change in the General Surgery Unit by Boris Groysberg,
Nitin Nohria, Deborah Bell
Barco Projection Systems (C) by Rowland T. Moriarty Jr., Krista McQuade
Barco Projection Systems: Interview with COO Erik Dejonghe, Video by Jean-
Philippe Deschamps, Nirmalya Kumar
Bardhaman (A): Shrachi and the West Bengal Housing Board by John D. Macomber,
Viraal Balsari
Bardhaman (B): Bengal Shrachi and the Township Design Decision by John D.
Macomber, Viraal Balsari
barnesandnoble.com (A) by Jeffrey F. Rayport, Dickson L. Louie
Barry Fine by Andrew Wicks, Jeremy Shinewald, Jenny Mead
Barry Riceman at NetD (B) by Lee Fleming, Matt Marx
Baseball Strike by Anita McGahan, John F. McGuire, Julia Kou

Baseball Strike, Spreadsheet by Anita McGahan, Jan W. Rivkin

Conklin
BASF: Corporate Advertising for 1992 by Stephen A. Greyser, Norman Klein
Basic Industries by Joseph L. Bower, John W. Rosenblum
Basic Techniques for the Analysis of Customer Information Using Excel 2007: A
Step-by-Step Approach by F. Asis Martinez-Jerez
Basic Techniques for the Analysis of Customer Information Using Excel: A Step-by-
Step Approach by F. Asis Martinez-Jerez
BASIX by Shawn Cole, Peter Tufano
Batson International, S.A. (A) by David F. Hawkins
Batson International, S.A. (C) by David F. Hawkins
Battery Ventures by Josh Lerner, G. Felda Hardymon, Ann Leamon
Battle of Mannheim by Hugo E.R. Uyterhoeven
Battle of the Bulgeñ Private and Public Solutions for Obesity by Regina E. Herzlinger
Battlefield Furniture Group, Inc. by Derek A. Newton, Alexandra Ranson
Bausch & Lomb, Inc. (A) by Gregory S. Miller, Christopher F. Noe
Bausch & Lomb, Inc. (A), Spreadsheet Supplement by Gregory S. Miller, Christopher
F. Noe
Bausch & Lomb, Inc. (B) by Gregory S. Miller, Christopher F. Noe
Bausch & Lomb, Inc. (C) by Gregory S. Miller, Christopher F. Noe
Bay State Milling Co. by Ray A. Goldberg
Bayer & Millennium Pharmaceuticals: Success Based on Perfect Interaction by Alicia

Loffler, Markus Solf, Edward J. Zajac
Bayer AG (A) by John A. Quelch, Robin Root

Bayesian Estimation & Black-Litterman by Erik Stafford, Joshua D Coval
BBC America Showreel, Fall 2007, Video Supplement by John A. Quelch
BCI Growth III: November 1993 by Josh Lerner
BCPC Internet Strategy Team: Chris Berkowitz by Amy C. Edmondson, Laura R.

Feldman
BCPC Internet Strategy Team: Jan Trow by Amy C. Edmondson, Laura R. Feldman
BCPC Internet Strategy Team: Kim Wilson by Amy C. Edmondson, Laura R. Feldman
Be Our Guest, Inc., Speadsheet by Dwight B. Crane, Richard S. Ruback, Penny Joseph
BEA Systems, Inc. in 2003: Reaching for the Next Level by Robert A. Burgelman,
Sweta Sarnot
BEA Systems, Inc.: Constant Reinvention to Cope with Market Waves by Donald N.
Sull, Jeannette Dale, Ramiro Montealegre
Beacon Lakes by Arthur I Segel
Beatrice Companiesñ 1985 by David J. Collis, Toby Stuart
Beaufortís Drop and Swap (A) by Laurence G. Mueller
Becca Brothers: Da Click by Sherwood C. Frey
Becca Brothers: Jandie Griffin by Sherwood C. Frey
Becky Saeger, CMO, Charles Schwab & Co., Inc., Interviewed by Professor John
Quelch, Video Supplement (DVD) by John A. Quelch
Becoming an Integrative Thinker: The Keys to Success by Roger Martin
Becton Dickinson & Co.: Multidivisional Marketing Programs by Frank V. Cespedes,

Laura Goode
Becton Dickinson: Ethics and Business Practices (A), Supplement 1 by Lynn Sharp
Paine
Becton Dickinson: Ethics and Business Practices (B) by Lynn Sharp Paine
Becton Dickinson: Managing the Global Enterpriseñ 1996 by Philip M. Rosenzweig
Bed Bath & Beyond by Amy P. Hutton, James Weber
Bed Bath & Beyond: The Capital Structure Decision by Artur Raviv, Timothy
Thompson, Phillip Gresh, Shannon Hennessy
Beech-Nut Nutrition Corp. (A3) by Lynn Sharp Paine
Beech-Nut Nutrition Corp. (D) by Lynn Sharp Paine
Before the Fall: Lehman Brothers 2008 by Clayton Rose, Anand Ahuja
Beijing EAPs Consulting Inc. by Mitch Rothstein, Lily Jiao Li
Beijing Hualian by David E. Bell
Beijing Jeep Co. and the WTO by Michael N. Young, Justin Tan
Beijing Mirror Corp. by Paul W. Beamish, Chen Xiao Yue, Zhao Xin
Bell Atlantic and the Union City Schools (B): Education Reform in Union City by
Rosabeth Moss Kanter, Ellen Pruyne
Bell Atlantic and the Union City Schools (C1): Project Explore by Rosabeth Moss
Kanter, Ellen Pruyne
Bell Atlantic and the Union City Schools (C2): Project Explore by Rosabeth Moss
Kanter, Ellen Pruyne
Bell Atlantic and the Union City Schools (D): Results and Replication by Rosabeth
Moss Kanter, Ellen Pruyne
Bell Atlantic in Union City, Video by Rosabeth Moss Kanter
Bellaire Clinical Labs, Inc. (A) by Luann J. Lynch, Robert J. Sack
Bellaire Clinical Labs, Inc. (B) by Luann J. Lynch, James R. Rubin, Robert J. Sack
BellSouth Enterprises: The Cellular Billing Project by John J. Sviokla, Mark Keil, Steve
Simonson
BellSouth Enterprises: The Cellular Billing Project, Video by Mark Keil
Ben & Jerryís Homemade by Michael J. Schill
Ben & Jerryísñ Japan by James M. Hagen
Ben S. Bernanke in 2005 by Wei Li
Ben Walter by David S. Scharfstein, Andre F. Perold
Benchmarking Thor Industriesí Inventory Management by Graeme Rankine
Benecol Spread and Media Planning by Richard Johnson, Robert I Carraway, Ervin R.
Shames, Paul W. Farris
Benetton Factory Tourñ Ponzano, Italy, Video by James L. Heskett
Bentington Industries by David L. Ager, John A. Davis
Bernard Watch Company: Unraveling the Cost of Voluntary Employee Turnover by

Paul Hempel, Isabella Chan, Neale OíConnor
Bertelsmann (A) by Jeanne Liedtka, Emily Jean Gibbons
Bertelsmann (B) by Jeanne Liedtka, Emily Jean Gibbons
Best Buy by V. Kasturi Rangan, Baleji S. Chakravarthy
Best Buy Co., Inc. by Edward D. Hess
Best Buy Co., Inc.: Competing on the Edge by John R. Wells, Travis Haglock
Best Companies Are Generous Companies by Leonard L. Berry, Ronald McMullen
Best Financial Services Inc. by Elizabeth M.A. Grasby, Ian Dunn
Best Practices in IT Portfolio Management by Ingmar Leliveld, Mark Jeffery
Best value supply chains: A key competitive weapon for the 21st century by David
Ketchen Jr., William Rebarick, G. Tomas M. Hult, David Meyer
BET.com by Thomas R. Eisenmann, Pauline Fischer

Steenburgh
BetterLiving Patio Rooms by Dan DíHeilly, William D. Bygrave
Beyond Valuation: ìOptions Thinkingî in IT Project Management by Robert G.

Fichman, Mark Keil, Amrit Tiwana
BHP Billiton and Mozal (A) by Pat Werhane, Jenny Mead, Laura Pincus Hartman
BHP Billiton and Mozal (B) by Pat Werhane, Jenny Mead, Laura Pincus Hartman
Bid Week Shirts: Alpha Sigma Eta by Allison S. Hastings, Sherwood C. Frey, Lucien
Bass
Bid Week Shirts: Tees R Us by Allison S. Hastings, Sherwood C. Frey, Lucien Bass
Bidding for Antamina by Peter Tufano, Alberto Moel
Bidding for Hertz: Leveraged Buyout, Spreadsheet Supplement by Susan Chaplinsky,

Felicia C. Marston
Bidding on Marthaís Vineyard (A) by James K. Sebenius
Bidding on Marthaís Vineyard (B) by James K. Sebenius
Big City, Small Pay: Minimum Wage for Hong Kong? by Ka-Fu Wong, Ricky Lai
Big East Bank (A): Credit Card Approval, Spreadsheet Supplement by Frances X. Frei
Big Spaceship: Ready to Go Big? by Boris Groysberg, Michael Slind
BigEast Bank (A): Credit Card Approval by Frances X. Frei, Dennis Campbell
Bill Gates and Steve Jobs by Anthony J. Mayo, Mark Benson
Bill Nichol Negotiates with Walmart: Hard Bargains over Soft Goods (B) by James K.
Biocon Ltd. by Krishna G. Palepu, Ananth K. Chepuri
Biocon Ltd., Building a Biotech Powerhouse by Alison Konrad, Charlene L. Nicholls-

Nixon, Ramasastry Chandrasekhar
Biocon: Launching a New Cancer Drug in India by Sunil Gupta, Das Narayandas
Bio-Tech, Inc. by Lawrence E. Thompson, David W. Mullins Jr.
BioTransplant, Inc.: Initial Public Offering, January 1996 by Paul A. Gompers,

Alexander Tsai
Birds Eye and the U.K. Frozen Food Industry (A) by David J. Collis, Robert M. Grant
Birds Eye and the U.K. Frozen Food Industry (B) by David J. Collis, Robert M. Grant
Birla #1: The ìUnknownî Global Indian Conglomerate by Venkat Subramanian,

Richard Farmer
Birth of Modern Macroeconomic Policy: Sweden and the Great Depression by Julio J.
Rotemberg, Lisa H. Lewis
Bitter Competition: The Holland Sweetener Co. vs. NutraSweet (B) by Adam
Brandenburger, Maryellen Costello, Julia Kou
Bitter Competition: The Holland Sweetener Co. vs. NutraSweet (C) by Adam
Bitter Competition: The Holland Sweetener Co. vs. NutraSweet (E) by Adam
Black & Decker Corp. (D): DeWalt Opportunities in Europe and Japan by Robert J.
Dolan
Black & Decker Corp.: Spacemaker Plus Coffeemaker (A) by N. Craig Smith
Black & Decker-Eastern Hemisphere and the ADP Initiative (B) by Allen Morrison, J.
Stewart Black
Black Caucus Groups at Xerox Corp., January 1991(Abridged), Videoby Raymond A.

Friedman
Black Magic and the Americaís Cup: The Victory by Michael J. Enright, Andres
Capriles
Bladelogic (A) by Jennifer Walske, Andrew Zacharakis, Carl Hedberg
Blaine & Mason, LLP: Gross vs. Net Revenue Reporting (A) by David F. Hawkins
Blaine Kitchenware, Inc.: Capital Structure (Brief Case) by Joel L. Heilprin, Timothy
A. Luehrman
Blended Value Proposition: Integrating Social and Financial Returns by Jed Emerson
BLES Biochemicals Inc. (B) by Charlene Nicholls-Nixon, Steve Parkhill
Blessed are the Peacemakers: Senator Danforth as Special Envoy to the Sudan by
Marie L. Besancon, Monica Toft
Blethen Family and the Seattle Times Co. (B) by John A. Davis, Cathy Quinn
Blind Spots: The Roots of Unethical Behaviour in Life and Work by Max H.
Bazerman, Ann E. Tenbrunsel
Blizzard v. bnetd.org: Managing Intellectual Property (B) by V. Brian Viard, Pamela

Yatsko
Blizzard vs. bnetd.org: Managing Intellectual Property, Paul Grewal (Video) by V.

Brian Viard
Block 16: Conocoís ìGreenî Oil Strategy (A) by Malcolm S. Salter, Susan E.A. Hall
Block 16: Conocoís ìGreenî Oil Strategy (D) by Malcolm S. Salter, Susan E.A. Hall
Block 16: Ecuadorian Governmentís Perspective by Malcolm S. Salter, Susan E.A.

Hall
Blockbuster Inc. & Technological Substitution (A): Achieving Dominance in the

Video Rental Industry by Peter J. Coughlan, Jennifer L. Illes
Blockbuster Inc. & Technological Substitution (C): The Internet Changes the Game
by Peter J. Coughlan, Jennifer L. Illes
Bloemenveiling Aalsmeer by Felix Oberholzer-Gee, Vincent Dessain, Daniela

Beyersdorfer, Anders Sjoman
Blogging: A new play in your marketing game plan by Tanuja Singh, Liza Veron-
Jackson, Joe Cullinane
Bloom The Flower Co. by Larry Menor, Jacob Cho
Bloomberg L.P. by Clayton M. Christensen, Richard G. Hamermesh, Jeremy B. Dann
Blue Man Group: Creativity, Life and Business, Video by Bhaskar Chakravorti,
Shirley M. Spence
Blue Ocean or Stormy Weather? Buying Nix Check Cashing, Spreadsheet Supplement
by Peter Tufano, Andrea Ryan
Blue River Capital by Krishna G. Palepu, Tarun Khanna, Richard J. Bullock
BMW AG: The Digital Auto Project, An Interview with Chris Bangle, Head of Global
Design, Video by Stefan Thomke
BMW: The 7-Series Project (A) by Gary P. Pisano
BMW: The 7-Series Project (B) by Gary P. Pisano, Sharon Rossi
Board of Directors at Morgan Stanley Dean Witter (B) by Jay W. Lorsch, Alexis
Chernak
Boards for a New Venture: Putting Together Boards and Working with Them by
Saras Sarasvathy
Boards of Directors by Steven Rogers, Mark C. Manuel
Bob Galvin and Motorola, Inc. (B) by Todd D. Jick, Mary Gentile
Bodie Industrial Supply Inc. by Elizabeth M.A. Grasby, Julie Harvey
Body Benefits by Elizabeth M.A. Grasby, Neeta Khera
Boeing 767: From Concept to Production (A) by David A. Garvin, Lee C. Field, Janet
Simpson
Boeing 767: From Concept to Production (B) by David A. Garvin, Lee C. Field, Janet
Simpson
Boeing 767: PTQ (ìPut Together Quickî), Moods in Flight, Video by David A. Garvin
Boeing Co.ís Accounting for Executive Stock Compensation by Paul M. Healy, Jacob
Cohen
Boeing: No Nerds, No Birds (A): To Strike or Not To Strike by Pat Werhane, Michael
Gorman, Jenny Mead, Mary L Cummings
Boeing: No Nerds, No Birds (D): Employee Rights by Pat Werhane, Michael Gorman,
Jenny Mead, Mary L Cummings

Bohemian Crowns: Ceskoslovenska Obchodni Banka (A) by Rawi Abdelal, Vincent

Dessain, Monika Stachowiak
Bolsa de Valores de Guayaquil (BVG): Reaching Worldwide Investors Through the

Internet by Lynda M. Applegate, Ramiro Montealegre, Dusya Vera, Karen J. Barone
Bombardier Transportation and the Adtranz Acquisition by Allen Morrison, David

Barrett
Bombardier: Canada vs. Brazil at the WTO by Rawi Abdelal, Laura Alfaro, Brett
Laschinger
Bond Ratings by David F. Hawkins
BonneSante S.A. by David F. Hawkins
Borden Ranch: Balancing Private Property Rights and Social Interests in Ag by Ray
A. Goldberg, Donald Daniels
Borders Group, Inc. by Ananth Raman, Zeynep Ton
Bosch Group in India: Transition to a Transnational Organization by Abhoy Ojha
Bose Corp.: The JIT II Program (B) by Roy D. Shapiro, Bruce Isaacson
Bose Corp.: The JIT II Program (C) by Roy D. Shapiro, Bruce Isaacson
Bose Corp.: The JIT II Program (D) by Roy D. Shapiro, Bruce Isaacson
Boston Automation Systems, Inc. by David F. Hawkins
Boston Beer Co.: Samuel Adams, Brewmaster Leading a Revolution by Ray A.

Goldberg, Mollie H. Carter
Boston Chicken, Inc.: 4 1/2% Convertible Subordinated Debentures Due 2004 by

Robert F. Bruner
Boston Duck Toursñ 1996: Has Boston Gone Quackers? by Myra M. Hart, Stephanie
Dodson
Boston Medical Group by Richard Bohmer, Bruce Lee Hall
Boston Properties (A) by Ryan D. Taliaferro, Aldo Sesia
Boston.com by Thomas R. Eisenmann, Jon K. Rust
Bottom-of-the-Pyramid: Organizational Barriers to Implementation by Mette Olsen,

Eva Boxenbaum
Bounded Awareness: What You Fail to See Can Hurt You by Dolly Chugh, Max H.
Bazerman
BP Amoco (B): Financing Development of the Caspian Oil Fields by Benjamin C. Esty,
Michael Kane
BP Oil International (C): Brand Image Program by Robert J. Kopp, Philip A. Dover
Braddock Industries, Inc. by William E. Fruhan
Bradley Marquez: Reduction in Force (A) by Thomas J. Delong, Vineeta

Vijayaraghavan
Brady Training Program by Allan Cohen, William Duckett
Brainard, Bennis & Farrell (A) by John J. Gabarro, Andrew Burtis
Brand Leverage Power: The Critical Role of Brand Balance by Vicki R. Lane
Braun AG: The KF 40 Coffee Machine by Karen J. Freeze
Brazil at the Wheel by Geoffrey G. Jones
Brazilian Beer Merger Negotiations: Companhia Cervejaria Brahma, S. A.,

Spreadsheet Supplement by Robert F. Bruner, Jessica Chan

Brcko and the Arizona Market by Bruce R. Scott, Edward N. Murphy
Breaking Down Barriers, Rebuilding Walls: The Role of Community Development

Loan Funds by Gregory Fairchild, Jackie Thomas-Kennedy
Breaking the Buck by Robert C. Pozen, Elizabeth M. Leonard
Breakthroughs and the ìLong Tailî of Innovation by Lee Fleming
Breakup of AT&T: Project ìGrand Slamî by Michael G. Rukstad, Tyrrell Levine, Carl
Johnston
Breeden Electronics (B) by Luann J. Lynch
Breeden Electronics (C) by Luann J. Lynch
Breeden Security, Inc. (A) by Luann J. Lynch, Brandt Allen
Breeden Security, Inc. (B) by Brandt Allen
Brent Walker Group PLC by Steven R. Fenster, Andrew S. Park
Bridging the GAAPs by Gwen Yu
Brief Biographical Note on P. Roy Vagelos by Bridget Gurtler, Nitin Nohria
Brief Introduction to Cost Accounting by William J. Bruns Jr.
Brief Note on Deferred Taxes: An Analysis Perspective by Mark T. Bradshaw
Bright Dairy & Food Co., Ltd. by David E. Bell, Hal Hogan
Bright Horizons: ìCaring for Tomorrow,î Video by Hugo E.R. Uyterhoeven
Bringing Kids Home: The Wraparound Milwaukee Model by Julie Boatright Wilson,
Katya Melkote
Bringing OTC Back to the Exchange: Euronext.liffeís Launch of ABC by Estelle S.

Cantillon, Pai-Ling Yin
Brinkerhoff International, Inc. (B) by Louis B. Barnes
British Airways: Using Information Systems to Better Serve the Customer by W. Earl
Sasser Jr., Norman Klein
British Broadcasting Corp. (A): One BBC by Rosabeth Moss Kanter, Douglas
Raymond
British Land by Lucy White
British Petroleum (A1): Organizing for Performance at BPX by Joel Podolny, John
Roberts
British Petroleum (B): Focus on Learning by Joel Podolny, John Roberts, Andris
Berzins
British Petroleum, Ltd., Spreadsheet Supplement by Susan Chaplinsky, Luann J.

Lynch, Paul Doherty
British Steel Corp.: The Korf Contract by John P. Kotter, John M. Stengrevics
Broadcast Television in the Broadband World by Stephen P. Bradley, Nancy Bartlett
Brocade: Launching the Multiprotocol Router by Elie Ofek, Mamoon Hamid
Bronner Slosberg Humphrey by David E. Bell, Donald M. Leavitt
Brooke Correll and Clos Du Val: Adventures in Napa Valley (A) by Gosia Glinska,
Marian Moore
BSE in Canada by Ray A. Goldberg, Kevin Allison
Buck & Pulleyn by Louis B. Barnes
Buck & Pulleynís Team Management by Louis B. Barnes
Buckman Laboratories (B) by William E. Fulmer
Buenos Aires Embotelladora S.A. (BAESA): A South American Restructuring by

Stuart C. Gilson, Gustavo A. Herrero
Building a Brand: The Saturn Story by David A. Aaker
Building a Networked Organization: Restructuring the IT Department at MWH (A)

by Rob Cross, Amy L. Halliday, Vic Gulas, Andrew Parker, Teri Vigneux
Building a Strong Services Brand: Lessons from Mayo Clinic by Leonard L. Berry,
Kent D. Seltman
Building a Sustainable, Profitable Business: Fair Trade Coffee (C) by Robert

Hooijberg, Jan Van Der Kaaij
Building Career Foundations: Humphrey Chen (A), Video by Monica Higgins
Building Coalitions by Herminia Ibarra, Jennifer M. Suesse
Building Hedge Funds at Prospero Capital by George Chacko, Randolph B. Cohen,

Drew Blackburn, Mei Hu
Building the Culture at Agilent Technologies: Back to the Future by Charles A.

OíReilly, Grace Yokoi
Building to a Crescendo by Noam Wasserman, Vishesh Kumar
Building Value at the Top and the Bottom of the Global Supply Chain: MNC-NGO
Partnerships by Paola Perez-Aleman, Marion Sandilands
Bumper Acquisition (A1): Confidential Information for Thermo-Impact, Inc. by

Bumper Acquisition (C) by James K. Sebenius, David T. Kotchen
Bundling by Adam Brandenburger, Vijay Krishna
Bundy Asia Pacificñ China Strategy by Paul W. Beamish, Nancy Wang, Steven Zuo
Burlington Northern (A) by Janice H. Hammond
Burlington Northern (B) by Janice H. Hammond
Burlington Northern: The ARES Decision (C) by Lynda M. Applegate
Buro Happold by Robert G. Eccles, Kerry Herman
Burtís Bees: Leaving the Hive by Laura Winig, Luc Wathieu
Busang: River of Gold (A) by Jeffrey Bell, Christine Dinh-Tan, Philip Purnama,
Debora L. Spar
Busang: River of Gold (B) by Jeffrey Bell, Christine Dinh-Tan, Philip Purnama,
Debora L. Spar
Business and Human Rights by Lynn Sharp Paine, Lara Adamsons

Business and International Environmental Treaties: Ozone Depletion and Climate

Change by David L. Levy
Business Competition in China: Beer, PCs, Steel, TV Sets by Michael J. Enright,

Vincent Mak
Business Corruption in China by Ali F. Farhoomand, Claudia H. L. Woo
Business Crime: What To Do When the Law Pursues You (with updates by John L.
Akula) by John L. Akula
Business Ethics: A View from the Trenches by Joseph L. Badaracco Jr., Allen Webb
Business Leaderís Involvement in the Improvement of Education by Rafael Aguila,

Mladen Koljatic, Monica Silva
Business of Golf: Islington Golf Club by Donald Barclay
Business Process Reengineering: IT-Enabled Radical Change by Donna B. Stoddard,

Sirkka Jarvenpaa
Business Research Corp. (B) by William A. Sahlman
Business, Law, and Society: The Systems Approach to Law and Management by
Constance E. Bagley
Butler Lumber Co., Spreadsheet by Thomas R. Piper
Butterflies of Costa Rica by John Ickis
Buying Property in a Hot Market: NYC Creates a Fund to Keep Affordable Housing
Developers in Play by Stephen Goldsmith, Pamela Varley
Buying Time by Robert S. Kaplan
BW/IP International, Inc. by Timothy A. Luehrman, Andrew D. Regan
BzzAgent, Inc.ñ 2005 by William A. Sahlman, Caroline Perkins
C.K. Claridge, Inc. by James K. Sebenius
C.K. Coolidge, Inc. (Abridged) by John S. Hammond
C.W. Post by Nitin Nohria, Anthony J. Mayo, Mark Benson

Cable Data Systems by Paul W. Marshall, Todd Thedinga
Cabot Pharmaceuticals, Inc. by Frank V. Cespedes, John T. Gourville
Cadbury Schweppes: Capturing Confectionery (A) by David J. Collis, Toby Stuart,

Troy Smith
Cadbury Schweppes: Capturing Confectionery (D) by David J. Collis, Toby Stuart,

Troy Smith
Cadence vs. Avant! (A) by John W. Glynn Jr., Pratap Mukherjee
Cadence vs. Avant! (B): What Happened by John W. Glynn Jr., Jamie Earle
Caesars Entertainment: CodeGreen by George Serafeim, Robert G. Eccles, Tiffany A.

Clay
Cafes Monte Bianco: Building a Profit Plan by Robert L. Simons, Antonio Davila
Caja Espana: Managing the Branches to Sell (A) by F. Asis Martinez-Jerez, Rosario M.
De Albornoz
Calaveras Vineyards, Spreadsheet Supplement (Part Two) by Robert F. Bruner
Calculated Risk: A Framework for Evaluating Product Development by Craig R.

Davis
Calculating Free Cash Flows by Robin Greenwood, David S. Scharfstein
Calgene, Inc. by Ray A. Goldberg, John T. Gourville
California High-Speed Rail by Jose Gomez-Ibanez
California: The American Future? by Bruce R. Scott, Kevin Price
Californiaís Budget Crises, Tax Reform, and Domestic and International Tax
Competition by Matthew C. Weinzierl, Jacob Kuipers
Callaway Golf Co., Video by John A. Quelch
Calling All Parties: Now Is the Time to Come to the Aid of the Balance Sheet by Mark
E. Haskins, Robert J. Sack
CalPERSí Emerging Equity in the Markets Principles by Robert G. Eccles, Aldo Sesia
CalPERS versus Mercury News: Disclosure Comes to Private Equity, Spreadsheet

Supplement by Susan Chaplinsky, Susan Perry
Calpine Corp.: The Evolution from Project to Corporate Finance by Benjamin C. Esty,
Michael Kane
Calveta Dining Services, Inc.: A Recipe for Growth? by James L. Heskett, Patricia
Girardi
Cambridge NanoTech by Woodward Yang, David Kiron
Cambridge Technology Partners: Corporate Venturing, August 1996 by Paul A.

Gompers, Catherine Conneely
Cameron Auto Parts (B) by Paul W. Beamish, Harold Crookell
Camilla Denison (A) by H. Kent Bowen, Virginia A. Fuller, Bryce C. Lapierre
Camilla Denison (B) by H. Kent Bowen, Bryce C. Lapierre
Camp Dresser & McKee: Getting Incentives Right by Ashish Nanda, M. Julia Prats
Campbell Soup Co. by Steven C. Wheelwright, Geoffrey K. Gill
Campbell Soup Co.: A Leader in Continuous Replenishment Innovations by James L.

McKenney, Theodore H. Clark

James L. McKenney
Camper: Imagination is not Expensive by Jordan Mitchell, Rama Velamuri

Can Product Returns Make You Money? by Andrew Petersen, V Kumar

Can You Measure the ROI of Your Social Media Marketing? by Donna L. Hoffman,
Marek Fodor
Canada Basketball by Matthew Thomson, Tarak Saha
Canadian Air Transport Security Authority (CATSA) by Darren Meister, Ken Mark
Canary Wharf by William J. Poorvu, Arthur I Segel, Camille Douglas
Cantuga Farmworkers Clinic (A) by James E. Austin, Catherine Overholt
Cantuga Farmworkers Clinic (B) by James E. Austin, Catherine Overholt
Canyon Johnson Urban Fund by Felix Oberholzer-Gee, Alexa Arena
Capabilities for Managing a Portfolio of Supplier Relationships by Stephan M.

Wagner, Roman Boutellier
Capabilities Module: Analyzing Operating Processes by Elliot N. Weiss, Robert D.

Landel
Capital Field: A Room with a View by Joshua Wyatt, Nicolas P. Retsinas
Capital for Enterprise UK: Bridging the SME Early-Stage Finance Gap by Josh Lerner,
Eli Talmor, Ananth Vyas Bhimavarapu, Thibaud Simphal
Capital Gains and Losses by Darroch A. Robertson
Capital Investment Analysis by Dwight B. Crane
Capital One: Launching a Mass Media Campaign by Robert J. Fisher, Ken Mark
Capital Structure Decision: Underlying Theory by William E. Fruhan
CapitaLand Ltd: CEO Selection by Thomas J. Delong, Michael Shih-ta Chen, G.A.
Donovan
Capitalising on a World-Class Securities Trading System: HKExís AMS/3 by Ali F.

Farhoomand, Eva Y.H. Kwan, Pauline Ng
Captain David Hall by Alexander Horniman, Jeffrey T. Lax

Capturing Value from Knowledge Assets: The New Economy, Markets for Know-
How, and Intangible Assets by David J. Teece
Carbon Trading Simulation: White Cement Inc. by Peter A. Coles
Cardinal Health (A): The Medicine Shoppe Acquisition by Regina E. Herzlinger,

Miguel Abecasis, Brenda Cheng
CardioThoracic Systems by Michael J. Roberts, Diana Gardner
Cardon Family by William J. Poorvu, Melissa Lam
CARE Commercials, Video by John A. Quelch
CARE USA by John A. Quelch, Nathalie Laidler
Career Central Corp.: Building Critical Mass by Mohanbir Sawhney
Career Choice of Ms. Linlin Chen by Fernando Olivera, Bin Zhao
Career Strategies and Tactics in Professional Service Firms by Thomas J. Delong,

Ashish Nanda, Scot Landry
Career Transfer and Development at UPS by Robert D. Dewar, Hayagreeva Rao, Jeff
Schumacher
Carlo de Benedetti: Another Point of View by Alexander Horniman
Carlos Ghosn and Nissan Motor Co., LTD. (A) by Alexander Horniman, Isao Sekiguchi
Carlyle Japan (B) by David B. Godes, Masako Egawa, Mayuka Yamazaki
Carolina for Kibera by Kathleen L. McGinn, Cailin B. Hammer
Carrefour China, Building a Greener Store by Andreas Schotter, Paul W. Beamish,

Robert Klassen
Carrefour S.A. by Michael J. Schill
Carrier and Tyler Refrigeration: An Acquisition for Growth by Jeanne M. Liedtka,

Robert Harris, Emily Jean Gibbons
Carrier Corporation, Montluel, France: The Aquasnap Design Project by Emily Jean
Gibbons, Kamalini Ramdas
Carrot or Stick? Getting Paid for Innovation at Tessera Technologies by Willy Shih
Cartridge World: The Master Franchise Opportunity by Stewart Thornhill, Ken Mark,
Jordan Mitchell
Carvel Ice Cream ñ Developing the Beijing Market by Mark Vandenbosch, Tom
Gleave
Case Brief: Stone Container in Honduras and Costa Rica by James K. Sebenius,
Hannah Riley
Case Corp. by Ray A. Goldberg, Tom Clay
Case for Contingent Governance by Paul Strebel
Case of the Unidentified Industriesñ 2006 by William E. Fruhan Jr.
CaseTrust: Building Third-Party e-Tailing Trust by Ali F. Farhoomand, Pauline Ng,

Shamza Khan
Casewriting by William Rotch
Cash Management Practices in Small Companies by H. Kent Bowen, Andrew R. Jassy,

Laurence E. Katz, Kevin Kelly, Baltej Kochar
Catastrophe Bonds at Swiss Re by George Chacko, Vincent Dessain, Anders Sjoman,

Peter Hecht
Caterpillar, Inc. (A) by David F. Hawkins
Caterpillar, Inc.: George Schaefer Takes Charge by Christopher A. Bartlett, Susan P.

Ehrlich
Cathy Benko: Winning at Deloitte (A) by Deborah M. Kolb, Cailin B. Hammer,

Kathleen L. McGinn
Cathy Benko: WINning at Deloitte (B) by Deborah M. Kolb, Cailin B. Hammer,

Kathleen L. McGinn
Cause-Related Marketing: More Buck than Bang? by Matthew Berglind, Cheryl

Nakata
Causes and Consequences of Managerial Failure in Rapidly Changing Organizations
by Clinton O. Longenecker, Mitchell J. Neubert, Laurence S. Fink
CBS and Online Video by Dennis Yao, Julia Rozovsky, Francisco Queiro
CBS Evening News by Jeffrey F. Rayport, Carrie L. Ardito, Michelle Toth, Dickson L.
Louie
CDG: Managing in Chinaís Economic Transformation by Roy Y. J. Chua, Shaohui

Chen, Lisa B. Kwan
CDnow (A) by Stephen P. Bradley, Howard Firestone Reitz, Christina Akers
CEIBS: A Global Business School Made in China by John A. Quelch, Rama Velamuri,
Shengjun Liu
Bassin
Cells for Life (B) by John G. Wilson, Robert Young, Georg Oppitz, Wayne Hoy, David
Bassin
Cellular Telecommunications: An Industry Driven by Intellectual Property and

Technical Standards by Robert A. Burgelman, Margaret LaBrecque, David W. Hoyt,
Amanda Silverman
Cementownia Odra (B) by George Wu, Arnold Holle
CEMEX (A): Building the Global Framework (1985-2004) by Rosabeth Moss Kanter,
Pamela Yatsko, Ryan Raffaelli
Cemex and Antidumping by David P. Baron, Justin Adams
CEMEX, S.A. de C.V.: Global Competition in a Local Business by Joel Podolny, John
Roberts, Joon Han, Andrea Hodge
CEMEX: Global Growth Through Superior Information Capabilities by Donald A.

Marchand, Rebecca Chung, Katarina Paddack
Centaline Property Agency: Tactics for the Virtual Marketplace by Ali F.

Farhoomand, Frederik Pretorius, Connie Sim, Andrew Lee
Center for Integration of Medicine and Innovative Technology (CIMIT) by H. Kent

Central Dilemmas of Managing Innovation in Large Firms by Anurag Sharma
Centralia Construction Corporation by Sherwood C. Frey
Centre Suisse díElectronique et de Microtechnique (CSEM) by Michael E. Porter,

Willis Emmons, Christian Fenner
CEOís-Eye View of the IT Function by Peter S. Delisi, Ronald L. Danielson, Barry Z.

Posner
Ceramics Process Systems Corp. (A) by Dorothy Leonard-Barton, Clayton M.

Christensen
Ceres Gardening Company: Funding Growth in Organic Products (Brief Case) by

John H. McArthur, Sunru Yong
Ceres Gardening Company: Funding Growth in Organic Products, Spreadsheet for

Students by Sunru Yong, John H. McArthur
Cerner Corp. (A) by D. Quinn Mills, Matthew S. Salloway
Cerner Corp. (B) by D. Quinn Mills, Matthew S. Salloway
Cesar Zanchet and Adezan: A Different Kind of Leadership by John Zerio, Veronica
de Souza Miranda
CFM International, Inc. by Michael J. Enright
CFM International, Inc., Supplement by Michael J. Enright
Chabros International Group: A World of Wood by Paul W. Beamish, Bassam Farah
Chace Shipping (Abridged) by Charles J. Christenson
Chad-Cameroon Petroleum Development and Pipeline Project (C) by Benjamin C.

Esty, Aldo Sesia
Chadwick, Inc.: The Balanced Scorecard by Robert S. Kaplan
Chain Saw Industry in 1978 by Michael E. Porter, David J. Collis, James Debelina, Jon
Elsasser, James Horntahl, R. Gordon Shearer
Chain Saw Industry in 1978, Addendum by Michael E. Porter
Chai-Na-Ta (Asia) Ltd. by John R. Kennedy, Tom Gleave
Chaircraft Corp. (B) by Margaret B.W. Graham, Clinton C. Bourdon
Chaircraft Corp. by Steven C. Wheelwright
Chaircraft Corp.ñ 1988 by Roy D. Shapiro, Sylvia Kuzman
Challenge for Multinational Corporations in China: Think Local, Act Global by Seung
Ho Park, Wilfried R. Vanhonacker, Son Lam
Challenges in Renal Care by Stefanos Zenios, Elizabeth Rodriguez, Melanie Wyld
Challenging Confucius: Western banks in the Chinese credit card market by Justin
W. Evans
Sesia
Chandler Home Products: European Rationalization by Michael Y. Yoshino, Susan S.

Harmeling
Changan Automobile Co., Ltd. by Dennis Campbell, Donglin Xia
Change Without Compromise (A): The Decline and Turnaround of Temple Baptist
Church by William White, Christopher Recktenwald
Changing Channels: The Impact of the Internet on Distribution Strategy by Leyland

Pitt, Pierre R. Berthon, Jean-Paul Berthon
Changing Corporate Identity: The Case of a Regional Hospital by Margaret Bruce
Changing Levels of Intellectual Property Rights Protection for Global Firms: A

Synopsis of Recent U.S. and E.U. Trade Enforcement Strategies by Peggy E. Chaudhry
Changing Patterns of International Competition by Michael E. Porter
Changing Times at the NBA by Thomas J. Delong, Daniel Reed, Tonika Cheek-
Clayton, David L. Ager
Chantale and Clinton Call for Service by Christopher A. Ross

Chapters.ca by Michael J. Roberts, Rajiv Lal, Walter J. Salmon
Charles Schwab & Co. ìTalk to Chuckî Advertising Campaign Ad Clips, Video by John
A. Quelch
Charles Schwab in 2002, Spreadsheet by Lynda M. Applegate, F. Warren McFarlan,

Jamie Ladge
Charles Schwab in 2002, Spreadsheet Exercise by Lynda M. Applegate, Jamie Ladge,

Shuchi Grover
Charles Schwab, Inc.: Creating an International Marketspace by Ali F. Farhoomand,

Peter Lovelock, Maria J. Cascales
Charles Schwab: A Category of One by Stephen P. Bradley, Tom Esperson
Charles Veillon, S.A. (B) by Lynn Sharp Paine, Howard Firestone Reitz
Charlestown Chemical, Inc. by E. Raymond Corey
Charleyís Family Steak House (B) by E. Richard Brownlee II
Charoen Pokphand Group: A Renewed Focus by Ray A. Goldberg, Cate Reavis
Charting a Path Toward Integrated Solutions by Andrew Davies, Tim Brady, Michael
Hobday
Chateau díAgel (A): From Concept to Deal by Benoit Leleux, Isabelle Pigeaux
Check Point Software Technologies: The Continual Building of a Global Technology

Company by George Foster, Victoria Chang, Antonio Davila, Ning Jia, Corrine Putt
ChemBright, Inc. by Janice H. Hammond
Chemical Bank: Allocation of Profits by Kenneth A. Merchant, Carolyn M. Bitetti
Chemical Bank: Technology Support for Cooperative Work by Lynda M. Applegate,

Donna B. Stoddard
Cherie Blair: Inventing Herself by Boris Groysberg, Robin Abrahams, Lindsay Tanne
Cherkizovsky Group (A) by Lynn Sharp Paine, Harold F. Hogan Jr.
Cherkizovsky Group (B) by Lynn Sharp Paine, Harold F. Hogan Jr.
Cherries With Charm: Turkeyís Alara Agri by Michael R. Pearce, Jordan Mitchell
Chesebrough-Pondís, Inc.: Vaseline Petroleum Jelly by John A. Quelch, Penny

Pittman Merliss
Cheung Yan: Chinaís Paper Queen by Stephen Ko, Havovi Joshi
Chez Cora by David E. Bell
Chiang-Sho Ltd. by Jonathan West, Mona Ashiya
Childrenís Investment Fund, 2005 by Randolph B. Cohen, Joshua B. Sandbulte
Renee Kim
China ìUnbalancedî by Diego Comin, Richard H.K. Vietor
China and Its Neighbours in 2005 by Michael J. Enright, Arnaud Vagner
China Aviation Oil (A): All at Sea by Stewart Hamilton, Jinxuan (Ann) Zhang
China Construction America (B): The Baha Mar Resort Deal by Regina Abrami,
Malcolm Riddell, Weiqi Zhang
China Environment Fund: Doing Well by Doing Good by Christopher Marquis, Nancy
Hua Dai
China Goes Global: The New Taste of Chinese Companies for Foreign Assets by
Michael J. Enright, Arnaud Vagner
China Internet Corp.: http://www.China.Com by John J. Sviokla, Theodore H. Clark

CHINA NETCOM: CORPORATE GOVERNANCE IN CHINA (A) by Regina Abrami, Tracy
Yuen Manty, F. Warren McFarlan, Ning Xiangdong, William C. Kirby
China Resources Corp. (A): 6S Management by Dennis Campbell, David Lane
China Resources Corp. (B): China Resources Microelectronics by Dennis Campbell,

David Lane
China Versus Japan: On the Verge of a Trade War by Carola Ramon-Berjano, Ka-Fu
Wong, Hitomi Iizaka
China: The Political System by Regina Abrami
Chinaís Emerging Financial Markets by Wei Li
Chinaís Environmental Challenge by William C. Kirby, Brittany Crow
Chinaís Exports: An Unstoppable Competitor? by Michael J. Enright, Arnaud Vagner
Chinaís Financial Markets, 2007 by Li Jin, Bingxing Huo
Chinaís Telecommunications Industry in 2004 by Ali Farhoomand, Zhigang Tao,

Jiang Ying, Liu Tian Xiang
Chinaís Telecommunications Sector by Richard L. Nolan, Stephen P. Bradley
Chinaís Trade Disputes by David W. Conklin, Danielle Cadieux
Chinese Medicine in an Emerging Market by Ali Farhoomand, Scarlet Chan, Shirley

Chan
Choice Hotels International, 1995, Spreadsheet by Bharat N. Anand
Choices in U.S. Trade Policy by Louis T. Wells Jr., Courtenay Sprague
Choosing Corporate and Global Scope by Mikolaj Jan Piskorski
Choosing the Right Green Marketing Strategy by Jill Meredith Ginsberg, Paul N.
Bloom
Choosing to Learn and Learning to Choose: Strategies for Client Co-Production and
Knowledge Development by Tale Skjolsvik, Bente R. Lowendahl, Ragnhild
Kvalshaugen, Siw M. Fosstenlokken
Choreographing a Case Class by V. Kasturi Rangan

Christina Gold Leading Change at Western Union by Alison Konrad, Jordan Mitchell
Chrysler Corporation: Negotiations between Daimler and Chrysler, Spreadsheet

Supplement by Robert F. Bruner, Robert E. Spekman, Melinda Davies, Brian Kannry,
Petra Christmann
Chrysler: Iacoccaís Legacy by Nitin Nohria, Sandy E. Green
Chuckís Wagon Inc. (A) by Paul W. Marshall, Derek Lewis
Chunghwa Telecom Co., Ltd (B) by Paul W. Marshall, Michael Shih-ta Chen, Keith
Chi-ho Wong
Chunghwa Telecom Co., Ltd. (A) by Paul W. Marshall, Michael Shih-ta Chen, Keith
Chi-ho Wong
CIBA Vision: The Daily Disposable Lens Project (A) by Gary P. Pisano
CIBA-GEIGY Pharmaceuticals: Pharma International by N. Craig Smith, John A.

Quelch
CIBC Corporate and Investment Banking (A)ñ 1987-92 by Joseph L. Bower, Michael
E. Raynor
CIBC Corporate and Investment Banking (B)ñ 1992-97 (Condensed) by Joseph L.

Bower, Michael E. Raynor
CIBC-Barclays: Should Their Caribbean Operations Be Merged? by Paul W. Beamish,

Don Wood
Cigarette Wars (A) by Mary M. Crossan, Ken Mark
CIGNA Property and Casualty Reengineering (A) by Richard L. Nolan, Donna B.

Stoddard, Elise Martin, Chiara Francalanci
Cinco de Mayo by Arthur I Segel, Nicolas P. Retsinas, David Margain, Andres Caldera
Cinergy and Duke Energy 2005: Think BIG by Boris Groysberg, Nitin Nohria, Colleen
Kaftan, Geoff Marietta
CircleLending, Inc. 2006 by Nabil N. El-Hage, Peter Tufano, Daniel Schneider
Circles by Garth Saloner, Jamie Earle

Circles by William A. Sahlman, Jon M. Biotti
Circon (B) by Brian J. Hall, Guhan Subramanian, Christopher Rose
Circuit City Stores, Inc. (A) by William J. Bruns Jr., Susan S. Harmeling
Harmeling
Circuits, Inc. by David F. Hawkins
Circus Oz by James Phills, Hilary Stockton
Circus Oz, (Video) DVD by James Phills
Cirque du Soleilñ The High-Wire Act of Building Sustainable Partnerships by Ramon

Casadesus ñ Masanell, Maxime Aucoin
Cisco Switches in China: The Year of the Manager by Lynn Isabella, Gerry Yemen
Cisco Systems, Inc.: Acquisition Integration for Manufacturing by Chuck Holloway,

Steven C. Wheelwright, Nicole Tempest
Cisco Systems, Inc.: Collaborating on New Product Introduction by Hau Lee, Maria
Shao
Cisco Systems, Inc.: Managing Corporate Growth Using an Intranet by Michael

Parent, Debra Rankin
CITC and Arthur D. Little: Deregulation and Liberaisation of the Saudi Telecom
Sector (B) by Indranil Bose, Shilpi Banerjee
Citibank Argentina by Bodo B. Schlegelmilch, Kussai El-Chichakli
Citibank Credit Card: Commercials from the Asian-Pacific Region, Indiañ 1993, Video
by V. Kasturi Rangan
Citibank Indonesia 1: Background Information, Video by Kenneth A. Merchant
Citibank Indonesia by Kenneth A. Merchant

Citibank, N.A., in China by David W. Conklin, Larry Li, Adrienne I. Young
Citibank: European Strategy and Organization by Michael Y. Yoshino, Thomas W.

Malnight
Citibank: Global Customer Management by Michael Y. Yoshino, Thomas W. Malnight
Citibankís e-Business Strategy for Global Corporate Banking (2008) by Ali

Farhoomand, Minyi Huang
CITIC Tower II by Frederik Pretorius, Lucy Fung, Mary Ho
Citigroup 2007: Financial Reporting and Regulatory Capital by Edward J. Riedl, Suraj
Srinivasan, Sharon Katz
Citigroup Asset Management by Robert D. Landel, Harpreet Dang
Citigroup in Post-WTO China (A) by David W. Conklin
Citigroup: Re-Branding in 2007 (A) by Rohit Deshpande, Carin-Isabel Knoop
Citigroup: Re-Branding in 2007 (B) by Rohit Deshpande, Carin-Isabel Knoop
City Furniture and Mattress (A) by W. Glenn Rowe, Bobby Singh-Randhawa
CityCenter (B): Economics and Delivery by A. Eugene Kohn, John D. Macomber, Ben
Creo
Cityspace: Product Demonstration and Reflections by Marc Meyohas, Founder,

Video by Walter Kuemmerle
Clarion Optical Co. by Howard H. Stevenson, Michael J. Roberts
Claris Lifesciences Ltd by Rama Velamuri, Rosie Innes
Clark Material Handling Group-Overseas: Brazilian Product Strategy (D) by Darrel G.

Clarke
Girardi

Clean Coal in the U.S. and China: An Industry Note by Robert A. Burgelman, Andrew
S. Grove, Debra Schifrin
Clean Edge Razor: Splitting Hairs in Product Positioning, Spreadsheet Supplement

by John A. Quelch, Heather Beckham
Clean Pools, Inc.ñ Jennifer Smith by Sherwood C. Frey, Lindsey OíConnor, Lucien
Bass
Clean Sweep, Inc. by William Rotch, C. J. McNair
Clear Channel 2006 by Richard S. Ruback, Leslie S. Pierson
Clear Channel Communications, Inc. by Felix Oberholzer-Gee, Carole A. Winkler
Clear Communications Ltd. vs. Telecom Corp. of New Zealand Ltd. (A) by Willis
Emmons, Martin Calles
Clearly Canadian Beverage Corp.: Creating a New New Age Product by David W.
Conklin
Clearwater Seafoods by Forest Reinhardt, James Weber
Cleveland Clinic by Frances X. Frei, Amy C. Edmondson, Eliot Sherman, Christine

Harris-Van Keuren

Locklear
Cleveland Turnaround (A): Responding to the Crisisñ 1978-88 by James E. Austin,

Andrea L. Strimling
Cleveland Turnaround (B): Building on Progressñ 1989-96 by James E. Austin,

Andrea L. Strimling
Clocky: The Runaway Alarm Clock by Elie Ofek, Eliot Sherman
Clothes ëRí Us Point-of-Sale Initiative: Managing IT Programs by Mark Jeffery,

Joseph F. Norton, Derek Yung, Alex Gershbeyn
Club Med: Interviews with Jacques Giraud and Sylvio de Bortoli, Video by
Christopher W.L. Hart, Dan Maher
ClubTools, Inc. by Paul W. Marshall, Kristin A. Perry
CML Group, Inc.: Going Public (A) by William A. Sahlman
CML Group, Inc.: Going Public (B) by William A. Sahlman
CML Group, Inc.: Going Public (C) by William A. Sahlman
CMR Forum: The ìHonda Effectî Revisited by Henry Mintzberg, Richard Tanner
Pascale, Michael Goold, Richard P. Rumelt
CNBC (A): NBC and Its Startup Friends by Rosabeth Moss Kanter
Coach K: A Matter of the Heart by Scott A. Snook, Leslie A. Perlow, Brian J. Delacey
Coach U: Building a Soft Skill On-Line Business in Asia by Julie Yu, Marissa McCauley,
Shamza Khan
Coca-Cola Amatil: A Bottler Recharging Growth With Energy Drinks by Richard E.

Wilson
Coca-Cola Co.: The Quaker Oats Acquisition (A) by Jay W. Lorsch, Sonya Sanchez
Coca-Cola on Facebook by John Deighton, Leora Kornfeld
Coca-Cola vs. Pepsi-Cola and the Soft Drink Industry by Michael E. Porter, Rebecca
Wayland
Coca-Colaís New Vending Machine (A): Pricing to Capture Value, or Not? by Charles
King, Das Narayandas
Cocoa Peteís Chocolate Adventures (Abridged) by Glenn Carroll, Greg Powell
Codman Academy: Beyond the Start-Up Phase by Tiffany K. Cheng, Stacey Childress
Cognizant Technology Solutions by Robert G. Eccles, David Lane, Prabakar Pk

Kothandaraman
Coke vs. Pepsi, 2001 (v. 4.1) by Robert F. Bruner, Jessica Chan
Coke Vs. Pepsi, 2001, Spreadsheet Supplement by Robert F. Bruner, Jessica Chan
Colby General Hospital (A) by Robert D. Landel, Derrick Moreira
Colby General Hospital (C) by Robert D. Landel, Derrick Moreira

Colby General Hospital (D): A Performance Improvement System Stalls Out by

Robert D. Landel, Derrick Moreira
Richard E. Wilson
Colgate Max Fresh: Global Brand Roll-Out by John A. Quelch, Jacquie Labatt-Randle
Colgate-Palmolive Co.: Analyzing an Annual Report by William J. Bruns Jr.
Colgate-Palmolive: Cleopatra by Sandra Vandermerwe, J. Carter Powis
Collaborating with Activists: How Starbucks Works with NGOs by Paul Argenti
Collabrys, Inc. (A)ñ The Evolution of a Startup by Dorothy Leonard, Brian J. Delacey
Collateralized Debt Obligations (CDOs) by Erik Stafford, Joshua D Coval
Collateralized Loan Obligations and the Bistro Trust by Kenneth A. Froot, Ivan
Farman
Colombia: Strong Fundamentals, Global Risk by Aldo Musacchio, Richard H.K. Vietor,
Jonathan Schlefer, Carolina Camacho
Colonial Homes by David E. Bell, Najib Hashem
Colorscope, Inc. by V.G. Narayanan, Joseph Cha
Columbia Capital Corp.: Summer 1998 by G. Felda Hardymon, Bill Wasik
Columbus Tubing: Steel is Real by Daniel C. Snow, Gary P. Pisano, Elena Corsi,
Gudrun Urfalino Kristinsdottir
Comcast New England: A Journey of Organizational Transformation by Michael Beer,

Anita Arun
COMCO Holding AG (B): COMCO Martech by Rosabeth Moss Kanter, Pamela Yatsko
Comergent Technologies Inc.: Enterprise E-Commerce by V. Kasturi Rangan
Comerica Incorporated: The Valuation Dilemma by Yiorgos Allayannis, Baijnath

Ramraika
Coming of the Railroads by Thomas K. McCraw
Commercial Financial Services, Inc.: Securitization of Charged-off Credit Card

Receivables by Kenneth A. Froot, Ivan Farman
Commercial Fixtures, Inc. by Michael J. Roberts

Commissioner vs. Duberstein by Henry B. Reiling
Commitment vs. Flexibility? by Pankaj Ghemawat, Patricio Del Sol
Commodity Busters: Be a Price Maker, Not a Price Taker! by Benson P. Shapiro
Commonwealth Care Alliance: Elderly and Disabled Care by Michael E. Porter,

Jennifer F. Baron
Communications Satellite Corp. by David W. Mullins Jr.
Compagnie Lyonnaise de Transport (B) by Michael J. Roberts, Michael L. Tushman
Compania de Telefonos de Chile by W. Carl Kester, Enrique Ostale, Charles M. La

Follette
Company Sale Process by William E. Fruhan
Compaq Computer: Focus Groups by David E. Bell, Ann Leamon
Compass Maritime Services, LLC: Valuing Ships, Spreadsheet Supplement by

Benjamin C. Esty, Albert Sheen
Compensation and Performance Evaluation at Arrow Electronics by Brian J. Hall,

Carleen Madigan
Compensation at Level 3 Communications by Lisa Meulbroek
Competing for Development (B4): International Lifeline Fund by Oana Branzei,

Samer Abdelnour
Competing for Development (C): Success, Bittersweet by Oana Branzei, Samer
Abdelnour
Competing for the Free Newspaper Industry in Spain: Metro vs Que by Josep Valor,
Luis Vives
Competing for the Future: JVC, Creating an Industry, Video (DVD) by Gary Hamel,
C.K. Prahalad
Competing for the Future: Swatch, Transforming an Industry, Video (DVD) by Gary
Hamel, C.K. Prahalad
Competing in the Global Marketplace: The Case of India and China by Saran Anshu,
Chiquan Guo
Competing through Business Models (B): Competitive Strategy vs. Business Models,
Module Note by Ramon Casadesus ñ Masanell, Joan Enric Ricart
Competing Through Business Models (D), Module Note by Ramon Casadesus ñ

Masanell, Taylor Larson
Competing with Gray Markets by Kersi D. Antia, Mark Bergen, Shantanu Dutta
Competition and Collaboration in the PC Industry: The Evolution of a Value Chain

(A) by Jeanne M. Liedtka, Guru Charan, Elizabeth K. Moore, Ryan M. Davis
Competition and Product Variety by Adam Brandenburger, Vijay Krishna
Competitive Dynamics in Home Video Games (A): The Age of Atari by Peter J.
Coughlan, Debbie Freier
Competitive Dynamics in Home Video Games (K): PlayStation vs. Nintendo64 by

Peter J. Coughlan
Competitive Information Policy at Pratt & Whitney by Lynn Sharp Paine
Competitive Pressure Systems Mapping and Managing Multimarket Contact by

Richard DíAveni
Competitive-Cost Analysis: Cost-Driver Framework by Timothy M. Laseter, Ken

Heckel, Angela Huang
Competitiveness of the Chinese Produce Industry by Ali Farhoomand, Joy Ma
Complexity Theory and Negotiation by Michael A. Wheeler, Gillian Morris

Compliance, Collaboration, and Codes of Labor Practice: The adidas Connection by

Stephen J. Frenkel, Duncan Scott
CompUSA by Krishna G. Palepu, Sarayu Srinivasan
Computer and Technologies: Managing High Growth by Ali F. Farhoomand, Marissa

McCauley
Computervision-Japan (B) by Rowland T. Moriarty Jr.
ConAgra Foods by Ray A. Goldberg, Ingrid Vargas
ConAgra Foods: The Next Chapter by Ray A. Goldberg, Mary Shelman
Concept Testing by Robert J. Dolan
Conceptual Framework for Financial Reporting by David F. Hawkins, Jacob Cohen
Conducting a Performance Appraisal Interview by Michael Beer
Confectionary Industry: Latin America and the Global Industry in 2006 by Bruce
McKern, Marisol Vidal Palma
Conflict on a Trading Floor (A) by Joseph L. Badaracco Jr., Jerry Useem
Conflict on a Trading Floor (B) by Joseph L. Badaracco Jr., Jerry Useem
Confronting a Necessary Evil: The Firing of Alex Robins (A) by Joshua D. Margolis
Confronting the Third Industrial Revolution by David A. Moss
Congoleum Corporation (Abridged), Spreadsheet Supplement by William E. Fruhan
Congruence Model, Online Tutorial by Nitin Nohria, Christopher Marquis
Conjoint Analysis by Mark Parry
Connecticut Spring and Stamping Corp. (B) by H. Kent Bowen, Massimo Russo,
Steven J. Spear
Connecticut Spring and Stamping Corp. (C) by H. Kent Bowen, Massimo Russo,
Steven J. Spear
Connor Formed Metal Products by Lynda M. Applegate, Donna B. Stoddard, Melinda
B. Conrad
Consolidated Foods Corp. (A) by Kenneth E. Goodpaster
Constructing a Nation: The United States and Their Constitutionñ 1763-92 by David
A. Moss
Constructing an e-Supply Chain at Eastman Chemical Co. by Benjamin Yen, Ali F.

Farhoomand, Pauline Ng
Consultative Group on International Agricultural Research by David E. Bell, Hal

Hogan
Consulting by Auditors (A): Levittís Campaign by Ashish Nanda, Kimberly A. Haddad
Consulting Team: Chris Cummings by Dana Clyman, David Pinto
Consumer-Driven Health Care: Medtronicís Health Insurance Options by Regina E.

Herzlinger, Seth Bokser, John Hurwitch
Contaminated Mindware: Thinking Biases of the Cognitive Miser by Keith Stanovich,

Maggie Toplak, Richard West
Continental Airlines I by George G.C. Parker, Margot Sutherland
Continental Media Group: Business Highlights by Robert L. Simons, Kathryn

Rosenberg
Contingencies by David F. Hawkins
Continuing Transformation of Asahi Glass: Implementing EVA, Spreadsheet by Mihir

A. Desai, Masako Egawa, Yanjun Wang
Continuous Learning About Markets by George S. Day
Contract Manufacturing: Dealing with Supply Chain Ethics Challenges by Michael

Marks, David W. Hoyt
Control Data Corp. (D) by Richard F. Vancil
Conversation with Donna Dubinsky, Video by Herminia Ibarra, Naomi Atkins

Cook Composites and Polymers Co. by Deishin Lee, Michael W. Toffel, Rachel Gordon
Cool Moose Creamery by Elizabeth M.A. Grasby, Ian Dunn
Cooper Industriesí Corporate Strategy, Video by David J. Collis
Cooperating to Compete: EGS of Turkey by Pankaj Ghemawat, C. Fritz Foley
Coordination Module: Planning and Controlling Operations by Robert D. Landel
Coordination: An Overview by Ananth Raman
Copeland Corp.: Evolution of a Manufacturing Strategyñ 1975-82 (D) by David A.

Garvin, Artemis March
Copeland Corporation: Manufacturing in China by Edward W. Davis
Corbin-Pacific by John A. Davis
Cordia Harrington: The Rise of the Bun Lady by Edward D. Hess, Gosia Glinska
Core Competence at NEC and GTE by Michael J. Enright, Vincent Mak
Core Objectives: Clarity in Designing Strategy by Sayan Chatterjee
Corning Glass Works International (B2) by Michael Y. Yoshino, Christopher A.

Bartlett
Corning Glass Works International, Part I: Interviews with Division Managers, Video
by Michael Y. Yoshino, Christopher A. Bartlett
Corning Glass Works International, Part II: Interviews with Top Management, Video
by Michael Y. Yoshino, Christopher A. Bartlett
Corning Glass Works: The Electronic Products Division (A) by Michael Beer
Corning Glass Works: The Electronic Products Division (C) by Michael Beer
Corning: Convertible Preferred Stock, Spreadsheet by Malcolm P. Baker, James

Quinn
Corningñ 1983-96: Transition at the Top by Michael J. Roberts, Michael L. Tushman

Corningñ 1996-2000: Growing Corning by Michael J. Roberts, Michael L. Tushman
Corporate Governance in China: Currect Practice, Key Problems by F. Warren

McFarlan, Joanne Xu, Tracy Yuen Manty
Corporate Governance in Three Economies: Germany, Japan, and the United States
by Robert M. Conroy
Corporate Governance: The Jack Wright Series #2ñ Legal Obligations of Directors by
John L. Colley, Wallace Stettinius, George Logan
Corporate Governance: The Jack Wright Series #6ñ CEO Performance Appraisal and
Compensation (B) by John L. Colley, Wallace Stettinius
Corporate Greenhouse Gas Accounting: Carbon Footprint Analysis by Andrea

Larson, William Teichman
Corporate Purpose and Responsibility by Lynn Sharp Paine
Corporate Renewal in America by Bruce R. Scott, Thomas S. Mondschean
Corporate Social Responsibility at CANTV by Maria H. Jaen, Patricia Marquez
Corporate social responsibility, corporate governance, and financial performance:

Lessons from finance by Robert Neal, Philip L. Cochran
Corporate Social Responsibility: Doing Well by Doing Good by Oliver Falck, Stephan
Heblich
Corporate Social Responsibility: Whether or How? by N. Craig Smith
Corporate Solutions at Jones Lang LaSalle (2001) by Ranjay Gulati, Lucia Marshall
Corporate Strategy: A Conceptual Framework by David J. Collis
Corporate Strategy: Course Introduction by Bharat N. Anand
Corporate Valuation and Market Multiples by Timothy A. Luehrman
Corporations, Communities, and Conservation: The Mountain Institute and

Antamina Mining Co. by D. Jane Pratt
Corruption at Siemens (A) by Paul M. Healy, Maria Loumioti
Corruption in International Business (A) by Robert E. Kennedy, Rafael Di Tella

Corruption in International Business (B) by Robert E. Kennedy, Rafael Di Tella
Cosmeticos de Espana, S.A. (A) by David F. Hawkins
Cosmeticos de Espana, S.A. (B) by David F. Hawkins
Cosmeticos de Espana, S.A. (C) by David F. Hawkins
Cosmeticos de Espana, S.A. (E) by David F. Hawkins
Cost of Capital at Ameritrade, Spreadsheet by Mark Mitchell, Erik Stafford
Costco Companies, Inc. by David E. Bell, Ann Leamon
Cost-Volume-Profit Models, Online Tutorial by David F. Hawkins, V.G. Narayanan,

Jacob Cohen, Michele Jurgens
Counterproductive Work Behaviour 101 by Maria Rotundo, Paul Spector
Country Analysis in a ìGlobal Villageî by Bruce R. Scott
Cox Communications, Inc.ñ 1999 by George Chacko, Peter Tufano
CQUAY Technologies Corp. by Paul W. Beamish, Kevin K. Boeh
Cradle-to-Cradle Design at Herman Miller: Moving Toward Environmental

Sustainability by Deishin Lee, Lionel Bony
Crafting a Vision at Daimler-Chrysler by Brian Golden, Nicole Nolan
Crafting Winning Strategies in a Mature Market: The US Wine Industry in 2001 by

W. Chan Kim, Renee Mauborgne, Jason Hunter, Brian Marks, Wayne Mortensen
Crawford Development Co. and Southeast Bank of Texas, Spreadsheet Supplement

by Anton Ovchinnikov, Elena Loutskina
Creating a Corporate Identity for a $20 Billion Start-up: Lucent Technologies by

Stephen A. Greyser, Peter L. Phillips
Creating a Culture of Empowerment and Accountability at St. Martin de Porres High

School (A) by Liz Livingston Howard, Sachin Waikar, Gail Berger
Creating emotions via B2C websites by Marilyn Y. Jones, Mark T. Spence, Christine
Vallaster
Creating Knowledge Through Collaboration by Andrew C. Inkpen
Creating Meaning for the Customer: The Case of GMACI by F. Asis Martinez-Jerez,
Nathan Mangum, Joshua Bellin
Creating New Markets Through Service Innovation by Leonard L. Berry, Venkatesh

Shankar, Janet Turner Parish, Susan Cadwallader, Thomas Dotzel
Creating the International Trade Organization by David A. Moss, George Appling,

Andrew Archer
Creating The Partnership Solutions Group at Lehman Brothers by David A. Thomas,

Stephanie J Creary
Creating Value by Rohit Deshpande
Creative Capital: Sustaining the Arts by G. Felda Hardymon, Ann Leamon
Creative Destruction of Industrial Age and Information Age Management Principles

and Creative Construction of Information Age Management Principles by Richard L.
Nolan
Creativity: A Key Link to Entrepreneurial Behavior by Stephen Ko, John E. Butler
Credit Suisse (A) (Abridged) by William E. Fulmer
Credit Suisse Group by Ashish Nanda, Kelley Morrell
Credit Suisse Group: Managing Equity Research as a Business by Boris Groysberg,

Paul M. Healy, Sarah L. Abbott
Creditor Activism in Sovereign Debt: ìVultureî Tactics or Market Backbone by Laura

Alfaro, Ingrid Vogel
Cree, Inc.: An Update by David J. Collis, Mary Furey
Crescent Standard Investment Bank Limited ñ Governance Failure by Muntazar B.

Ahmed
Crestor by Tim Calkins, Joshua Neiman
Crisis Communication: The Asian Bird Flu by Gilbert Wong, Nina Hansen, Vanessa N.
Clark
Crisis in Japan by Jean-Philippe Bonardi, William Aldridge
Crisis in the Arts: The Marketing Response by Joanne Scheff, Philip Kotler
Crisis Management: North American Sporting League Visits Mexico City (A) by
George Foster
Crocs: Revolutionizing an Industryís Supply Chain Model for Competitive Advantage

by Michael Marks, Chuck Holloway, Hau Lee, David W. Hoyt, Amanda Silverman
Crunch by Paul W. Marshall, Jeremy B. Dann
Crystal Meadows of Tahoe, Inc. by William J. Bruns Jr.
Crystal Meadows of Tahoe, Inc., Spreadsheet by William J. Bruns Jr., David F.

Hawkins
CSFBís China Unicom Incident by Michael J. Enright, Vincent Mak
Cuba & Kathy Engle by Frederick Keenan
CUC International, Inc. (C) by Krishna G. Palepu, Paul M. Healy
Cumberland Metal Industries (A): Model Year 1978 Negotiations with Beta Motors
by Benson P. Shapiro, Craig E. Cline
Cumberland Metal Industries: Engineered Products Divisionñ 1980 by Benson P.

Shapiro, Jeffrey J. Sherman
Cumberland Worldwide Corp. (B) by Ronald W. Moore
Cummins Engine Co.: Black Friday by John C. Whitney Jr.
Cummins Engine Co.: Starting Up ìBî Crankshaft Manufacturing at the San Luis
Potosi Plant by Robert H. Hayes
Currency Crises by Robert E. Kennedy, Brian P. Irwin
Customer Care at eTots.com by Phillip E. Pfeifer, Paul W. Farris, Ichiro Shiraki
Customer Focus at Neiman Marcus: ìWe Report to the Clientî by Robert D. Dewar
Customer Intelligence Advantage: Module 2 Assignment by F. Asis Martinez-Jerez

Customer Module: Developing Distinctive Operating Capabilities by Elliot N. Weiss,
Robert D. Landel
Customer Pyramid: Creating and Serving Profitable Customers by Valarie A.

Zeithaml, Roland T. Rust, Katherine N. Lemon
Customer-Introduced Variability in Service Operations by Frances X. Frei
Customer-Operator Letter Writing Exercise by Frances X. Frei
Customization at BMW by Kyle Murray, Jason Chan
Cutlass Capital, L.P. by Richard G. Hamermesh, Brian J. Delacey
Cutter & Buck (B) by William A. Sahlman, Victoria W. Winston
Cutter & Buck (C) by William A. Sahlman, Victoria W. Winston
CVD, Inc. vs. A.S. Markham Corp., Supplement by Michael J. Roberts
Cyberservice: Taming Service Marketing Problems with the World Wide Web by
Leyland Pitt, Pierre R. Berthon, Richard T. Watson
Cybertech Project (B) by David M. Upton
Hatch
Cynthia Fisher and the Rearing of ViaCell by Robert F. Higgins, Richard G.

Hamermesh, Ingrid Vargas
Cypress Semiconductors (A): Vision, Values, and Killer Software by Charles A.

OíReilly, David Caldwell
Czech Mate: CME and Vladimir Zelezny (B1)ñ CME Negotiates by Mihir A. Desai,
Kathleen Luchs, Alberto Moel
Czech Mate: CME and Vladimir Zelezny (B2)ñ SBS Negotiates by Mihir A. Desai,
Czech Mate: CME and Vladimir Zelezny (B3)ñ Zelezny Negotiates by Mihir A. Desai,
Czech Mate: CME and Vladimir Zelezny (E)ñ CME Returns by Mihir A. Desai, Kathleen
Luchs
Da ìFinalî Click? by Marc Modica
Da Clickís ìThrowbackî Jerseys by Elliot N. Weiss
Dabbawallahs of Mumbai (A) by Larry Menor, Chandra Sekhar Ramasastry
DaChan Great Wall Group by Ray A. Goldberg, Cate Reavis
Daewoo Shipbuilding and Marine Engineering by David M. Upton, Bowon Kim
Daewooís Globalization: Uz-Daewoo Auto Project by John A. Quelch, Chanhi Park
DaimlerChrysler Post-Merger Integration (A) by Richard F. Meyer, Michael G.

Rukstad, Peter J. Coughlan, Stephan A. Jansen
DaimlerChrysler: The Post-Merger Integration Phase by Piero Morosini, George

Radler
Dairy Farm Group: Electronic Commerce Advantage by Ali F. Farhoomand, Pauline

Ng, Eugenia Ng, Probir Banerjee
Daka International, Inc. (B) by Robert J. Robinson
Daksh and IBM: Business Process Outsourcing in India ñ Part 1. The Formative
Years by Ali Farhoomand, Kavita Sethi
Daksh and IBM: Business Process Transformation in India. Part 2 ñ The Post Buy-
out Years by Ali Farhoomand, Kavita Sethi
Dan Gordon by Michael J. Roberts
Danaher Corporation by Bharat N. Anand, David J. Collis, Sophie Hood
Danimal in South Africa: Management Innovation at the Bottom of the Pyramid by

Verity Hawarden, Helena Barnard
Danone & Wahaha: A Bittersweet Partnership by Stewart Hamilton, Jinxuan (Ann)

Zhang
Danone V Wahaha (A): Who is Having the Last Laugh? by Isabella Chan, Jiangyong
Lu, Zhigang Tao, Shangjin Wei
Danville Airlines by Andrew Wicks, Jenny Mead
Darcy Gallagher: Career Coaching Discussion by Jane M. Howell, Ken Mark
Dashboard for Online Pricing by Michael R. Baye, J. Rupert Gatti, Paul Kattuman,
John Morgan
Dassault Systemes by Stefan Thomke, Daniela Beyersdorfer
Dataset for MercadoLibre.com, Courseware, Spreadsheet by Joshua Bellin, James

Dillon, F. Asis Martinez-Jerez
DataUnison: The eBay Reseller Strategy by Rebecca A. Grant, Meghan Stothers
Dave and Millie: A Tale of Two Entrepreneurs by G. Felda Hardymon, Ann Leamon
David Fletcher by Linda A. Hill, Melinda B. Conrad
David M. Dodson by H. Irving Grousbeck, Nick J. Mansour
David Melcher by Shoshana Zuboff
David Neeleman: Flight Path of a Servant Leader (A) by William W. George, Matthew
D. Breitfelder
David Neeleman: Flight Path of a Servant Leader (B) by William W. George, Matthew
D. Breitfelder
David Silvaís Personal Financial Plan by Chuck Grace
David Villaís Personal Financial Plan by Chuck Grace
Davis Boatworks by Howard H. Stevenson, Michael J. Roberts, Matthew C. Lieb
Dawn Riley at America True (A) by Linda A. Hill, Kristin C. Doughty
Dawn Riley at America True (B) by Linda A. Hill, Kristin C. Doughty
Dawn Stokes: The View from the Driverís Seat by Boris Groysberg, Lindsay Tanne
DayOne by Carl Hedberg, William D. Bygrave

De Beers and the Global Diamond Industry by David W. Conklin, Danielle Cadieux
De Beers Consolidated Mines Ltd. (A) by Pankaj Ghemawat, Toby Lenk
De Beers Consolidated Mines Ltd. (B) by Pankaj Ghemawat
Deaconess-Glover Hospital (F) by Steven J. Spear
Dealing with Capital Flows: Thailand in 2006 by Wei Li
Dealing with Capital Flows: Thailand in 2006, Spreadsheet Supplement by Wei Li
Dealing with Governments in Emerging Markets: The Crude Oil Pipeline (OCP) in
Ecuador by Robert Grosse, Juan Yanes
Deaver Brown and Cross River, Inc. by Amar V. Bhide, Deaver Brown
Debt Financing, Firm Value, and the Cost of Capital by Susan Chaplinsky, Robert S.
Harris
Decision Downloading by Philip G Clampitt, M. Lee Williams
Decision-Making Exercise (B) by David A. Garvin, Michael A. Roberto
Decline and Dispersion of Marketing Competence by Frederick E. Webster Jr., Alan J.

Malter, Shankar Ganesan
Decline of Emerging Economy Joint Ventures: The Case of India by Prashant Kale,
Jaideep Anand
Decline of the Dollarñ 1978 by Michael G. Rukstad, Daniel A. Pope
deCODE Genetics: Hunting for Genes to Develop Drugs by Chris Bebenek, Debora L.
Spar
Deere & Co. Worldwide Logistics by P. Fraser Johnson
Deere & Co.: Industrial Equipment Operations by Benson P. Shapiro
Deere & Co.: Sustaining Value by Malcolm S. Salter, Marlowe Dayley
Defender Direct, Inc.: A Business of Growing Leaders by Edward D. Hess, Gosia

Glinska
Deferred Taxes and the Valuation Allowance at Lucent Technologies, Inc. (A) by
Gregory S. Miller, Jacob Cohen
Deferred Taxes and the Valuation Allowance at Lucent Technologies, Inc. (A),
Spreadsheet by David F. Hawkins, Gregory S. Miller
Deferred Taxes and the Valuation Allowance at Lucent Technologies, Inc. (B) by
Gregory S. Miller, Jacob Cohen
Del Norte Paper Co. (B) by M. Edgar Barrett, William A. Sahlman
Del Norte Paper Co. (C) by M. Edgar Barrett, William A. Sahlman
Delamere Vineyard, Video by Jonathan West, Christian G. Kasper
Delivering Innovation in Hospital Construction: Contracts and Collaboration in the

UKís Private Finance Initiative Hospitals Program by James Barlow, Martina
Koberle-Gaiser
Delivering Strategic Human Resource Management by Boris Groysberg, Andrew N.

McLean, Cate Reavis
Dell Computer Corp. by Das Narayandas, V. Kasturi Rangan
Dell Computer Corp.: Share Repurchase Program by George Chacko, Luis M. Viceira
Dell Computer: Business to Business Over the Web by Brandt Allen, Graham Payne
Dell Computer: Inspiron Product Development by Jacquelyn S. Thomas, Michael

Rosenstein
Dell Inc. ñ Investment Strategy by Larry Wynant, Ken Mark
Dell: Selling Directly, Globally by Ali F. Farhoomand, Peter Lovelock, Pauline Ng
Dellís Working Capital by Richard S. Ruback, Aldo Sesia
Deloitte & Touche (A): A Hole in the Pipeline by Rosabeth Moss Kanter, Jane
Roessner
Deloitte: on Livent Inc. by Murray J. Bryant, Ken Mark
Delphi Corporation (A) by Jay W. Lorsch, Rakesh Khurana, Sonya Sanchez

Delta Air Lines: The Latin America Contact Center Decision by Roy C. Nelson
Delta Grand Pacific Hotel by John R. Kennedy, Tom Gleave
Delusion and Deception in Large Infrastructure Projects: Two Models for Explaining
and Preventing Executive Disaster by Bent Flyvbjerg, Massimo Garbuio, Dan Lovallo
Demand and Supply Forecasting at Air Productsñ Electronics Specialty Materials by

Susan Kulp, Shoshanah Cohen, Taylor Randall, Zahra Kanji
Demystifying Demotion: A look at the Psychological and Economic Consequences on

the Demotee by Paula Phillips Carson, Kerry David Carson
Dennis Hightower in Conversation with MBA Students, November 21, 1994,

Supplement by Ashish Nanda
Dennis Paustenbach: I Never Thought of It as Work by James G. Clawson, Gerry

Yemen
Denver Wholesale Sporting Goods, Inc. by Richard Brownlee, Mark E. Haskins
Depreciation at Delta Air Lines and Singapore Airlines (A), Spreadsheet Supplement
by William J. Bruns Jr., Jeremy Cott
Derivation of the Black-Scholes Option-Pricing Model by Robert M. Conroy
Derivative Markets: Structure and Risks by Scott P. Mason, Kuljot Singh
Design Strategy at Samsung Electronics: Becoming a Top-Tier Company by Karen J.

Freeze, Kyung-won Chung
Design Thinking and Innovation at Apple by Stefan Thomke, Barbara Feinberg
Designing Channels of Distribution by Robert E. Spekman, Paul W. Farris
Designing the Right Product Offerings by David S. Evans, Karen L. Webster
Designing the Soft Side of Customer Service by Sriram Dasu, Richard B. Chase
Destiny WebSolutions, Inc. by Robert D. Austin, George Westerman

Determination and Evaluation of Merger Success by Marc J. Epstein
Deutsche Borse and the European Markets by Dwight B. Crane, Monika Stachowiak-
Joulain
Deutsche Borse by George Chacko, Vincent Dessain, Eli Peter Strick, Jose-Abel Defina
Deutsche Brauerei, Spreadsheet Supplement by Robert F. Bruner
Deutsche Lufthansa AG: A Competitive History by Matthias Hild
Developing a Teaching Case (A): Virtualis Systems Case Background by Michael J.

Roberts
Developing a Teaching Case (C): Virtualis Systems Case Feedback by Michael J.

Roberts

George S. Yip
Developing Leaders by Boris Groysberg, Amanda Cowen
Developing Leaders: How Winning Companies Keep On Winning by Robert M.

Fulmer, Philip A. Gibbs, Marshall Goldsmith
Developing Nurse Practioners at the College of St. Catherine by Clayton M.

Christensen, Sarah Thorp
Developing Versatile Leadership by Robert B. Kaiser, Robert E. Kaplan

Dewberry Capital by William J. Poorvu
Deworming Kenya: Translating Research into Action (A) by Nava Ashraf, Neil Buddy
Shah, Rachel Gordon
Dexter Nelson, Summer Analyst by James A. Erskine, Devin Chetan
DHL Worldwide Express by John A. Quelch, Greg Conley
Diageo plc, Speadsheet Supplement by George Chacko, Peter Tufano, Joshua Musher
Diagnosing and Overcoming Barriers to Agreement by Michael D. Watkins
Dialpad Communications (B) by Alan MacCormack, Kerry Herman
Diamond Chemicals PLC (B): Merseyside And Rotterdam Projects by Robert F.

Bruner
Diana Mondino and Viviana Zocco at S&P Argentina by Anne Donnellon
Dice-K: The Hundred (Plus) Million Dollar Man by Randolph B. Cohen, Michael
Barry, F. Mark DíAnnolfo
Dickinson College: Inspiration for a Leadership Story (In the Vision of a Founding
Father) by Michael J. Fratantuono
DIENA by Robert L. Simons, Indra A. Reinbergs
Differences at Work: Alex (B) by Sandra J. Sucher
Differences at Work: Emily (A) by Sandra J. Sucher, Rachel Gordon
Differences at Work: Emily (B) by Sandra J. Sucher, Rachel Gordon
Differences at Work: Erica (A) by Sandra J. Sucher
Differences at Work: Jason (A) by Sandra J. Sucher, Rachel Gordon
Differences at Work: Jenny (A) by Sandra J. Sucher
Differences at Work: Martin (A) by Sandra J. Sucher
Different Service Firms, Different Core Competencies by Tim R.V. Davis
Difficult Conversations: How to Address What Matters Most by Doug Stone, Karen
Christensen
Digital Certificates and Signatures: Microsoft Corp. by Ali F. Farhoomand, Mary Ho,
Phoebe Ho
Digital Equipment Corp.: Complex Order Management by Janice H. Hammond, Chris

Couch
Digital Equipment Corp.: The Endpoint Model (A) by David A. Garvin, Janet Simpson
Digital Imaging in 1995: Opportunities in the Descent to the Desktop by Elizabeth
Digital Link (A) by Devin Shanthikumar
Digitas (A) by Jay W. Lorsch, Ashley C. Robertson
Digitas (A): Strategic Interactive Group by Rosabeth Moss Kanter, David Lane,
Courtenay Sprague
Dimensional Fund Advisorsñ 1993 by Jay O. Light
DISC (A) (Abridged) by Nitin Nohria, Scott A. Snook
Discipline of Teams: Magma Metals Co., Video (DVD) by Douglas K. Smith
Discipline of Teams: Sealed Air Corp., Video (DVD) by Douglas K. Smith
Discipline of Teams: Tallahassee Democrat, Elite Team, Video (DVD) by Douglas K.

Smith
Disciplined Entrepreneurship by Donald N. Sull
Disclosure, leaks, and slips: Issues and strategies for prohibiting employee
communication by Lyle Sussman
Discount and Hawkins Exercise: Confidential Instructions for Tenant by Michael A.

Wheeler
Discount and Hawkins: Critical Moments, Full Transcript by Michael A. Wheeler,

Gillian Morris
Discounted Cash Flow Exercises by Sherwood C. Frey
Discovery Health (B) by Samuel Chun, Shaun Matisonn
Discussing the Undiscussable: Overcoming Defensive Routines in the Workplace by

Bill Noonan
Dishonesty and Its Policy Implications by Nina Mazar, Dan Ariely

Disney (A): From Disneyland to Disney World, Learning the Art of Land Assembly by
Michael A. Wheeler, Georgia Levenson
Disney (C): The Mouse in Times Square by Michael A. Wheeler, Georgia Levenson,
Thomas D. Dretler
Disney Consumer Products in Lebanon by John A. Quelch
Disney in a Digital World (A) by Robert A. Burgelman, Jim Kolotouros, Jeff

Maggioncalda
Disney in a Digital World (D): A Digital Decade? Disney in 2003 and Beyond by
Robert A. Burgelman, Philip Meza
Disposable Diaper Industry in 1974, Master Diskette by Pankaj Ghemawat, Michael

E. Porter
Disposable Diaper Industry in 1984 by Pankaj Ghemawat, Stephen P. Bradley
Disposable Diaper Industry in 1994 by Stephen P. Bradley, Takia Mahmood
Disruption Opportunity by Clark Gilbert
Disruptive IPOs? WR Hambrecht & Co. by Clayton M. Christensen, Tara Donovan
Distribution Policy by Robert J. Dolan
Diversification, the Capital Asset Pricing Model, and the Cost of Equity Capital by
Diversified Electronics Corporation by Robert J. Sack
Diversity goals: Reframing the debate and enabling a fair evaluation by M. Ronald
Buckley, Maria Riaz Hamdani
Diversity in Accounting Principles: A Problem, a Strategic Imperative, or a Strategic

Opportunity? by William J. Bruns Jr.
Divesting the Zambian Mining Industry by Luka Powanga
Divestiture of Cable & Wireless HKT Ltd. by Su Han Chan, Ko Wang, Mary Ho
Craig F. Schreiber
Dividend Policy at Linear Technology by Malcolm P. Baker, Alison Berkley
Wagonfeld
Dixon Corp.: The Collinsville Plant (Abridged) by Peter Tufano, Ronald W. Moore
Do It Show: A New Mobile Communications Service in Korea by Youngchan Kim,

Changjo Yoo
Doctrine of Stare Decisis and Lawrence v. Texas by Constance E. Bagley
Doerís Profile Nelson Mandela (1918-) by Howard H. Stevenson
Ammon Salter
Does It Pay to Be Good? by Remi Trudel, June Cotte
Does IT Payoff? Strategies of Two Banking Giants by Ali Farhoomand, Minyi Huang
Dogus Group: Weighing Partners for Garanti Bank by Tarun Khanna, Krishna G.
Palepu, Richard J. Bullock
Doing Business in a Distributed World: Clients, Servers, and the Stuff in Between by
Lynda M. Applegate, Geoffrey Bock
Dollar General Going Private by Sharon Katz
Dollar General Going Private, Spreadsheet by Sharon Katz
Dollar Thrifty Automotive Group: Online Discounting by Chris K. Anderson,

Benjamin Marcus
Dollar Tree Stores: Choosing a Financial Partner by Gregory Fairchild, Thomas Scott,
Marc Short
Domik Project: Interview with Cameron Sawyer, President, Sawyer and Co., Video
by John H. Vogel Jr.
Dominion Engineering Works by Christopher A. Bartlett, Gary A. Gerttula
Don England: The Photocopier Incident by James A. Erskine, Kevin Butler
Donna Dubinsky and Apple Computer: Interview, Video by Todd D. Jick
Donna Karan International, Inc. by Krishna G. Palepu, Sarayu Srinivasan

Donna Klein and Marriott International, Inc. (A) and (B), Video by Kathleen Meyer,
David Bollier
Donna Klein and Marriott International, Inc. (A) by Kathleen Meyer, Laura Pochop,
David Bollier
Donner Co. by Roy D. Shapiro
Dot com Business Models by Richard L. Nolan
DoubleClick Buys Abacus (B) by John Deighton
Double-Goal Coach (B): ìHonoring the Gameî by Chip Heath, Victoria Chang
Doug Cook: Acquiring a Business (A), Spreadsheet Supplement by Steven Rogers,

Scott T. Whitaker
Doug Cook: Acquiring a Business (B) by Steven Rogers, Scott T. Whitaker
Doug Cook: Acquiring a Business (C) by Steven Rogers, Scott T. Whitaker
Douglas Fine Foods by James E. Hatch, Mary M. Crossan, Gerard Seijts, Jeff Goodwin
Dove: Evolution of a Brand by John Deighton
Dow Chemicalís Bid for the Privatization of PBB in Argentina by Mihir A. Desai and
Alexandra de Royere
Dow Corning and the Breast Implant Controversy (B) by Willis Emmons, Greg
Keller, Monica Brand
Down General Management Memory Lane by Ashish Nanda, Ed Zschau
Dowís Acquisition Program by Koen H. Heimericks, Stephen Gates
Doyleís Dealmaking Dilemma: Negotiating the Job Search by James K. Sebenius
Dragonfly Therapeutic Retreats: Crafting a Winning Proposition by Saimond Ip,

Gilbert Wong, Josephine Lau
Drawn and Quarterly by Fernando Olivera
Dream International Ltd.: Creating the Worldís Largest Manufacturer of Plush Toys
by Simon Tam, Monica Wong
DreamWorks SKG Inc.: To Distribute or Not to Distribute? by Juan Alcacer, David J.

Collis, Mary Furey
Dreyerís Grand Ice Cream (Abridged) by Glenn Carroll, Jennifer Chatman, Victoria
Chang
Dreyerís Slow Churned (TM) Ice Cream, Supplement (Spreadsheet) by Noel Watson
Drug Eluting Stents: A Paradigm Shift in the Medical Device Industry by Stefanos
Zenios, Lyn Denend
Drug Testing in Nigeria (B) by Adam Day, Debora L. Spar
Drug Wars: Pfizerís Hostile Bid for Warner-Lambert in 1999 by Stephen P. Bradley,
Matthew Sandoval
Drugstore.com by Richard L. Nolan
Du Pont Freon Products Division (B) by Richard H.K. Vietor, Forest Reinhardt
Du Pont: Corporate Advertising for 1992 by Stephen A. Greyser, Norman Klein
Duane Morris: Balancing Growth and Culture at a Law Firm by Boris Groysberg,
Robin Abrahams
Dubai Internet City: Serving Business by Jacques Horovitz, Anne-Valerie Ohlsson
Dubai Ports Authority (A) by Andrew McAfee, Karen Ooms-Wall, Lubna Al Qasimi
Dubailand (A): Would the Pharaohs Have Dared? by Jacques Horovitz, Anne-Valerie
Ohlsson
Ducati & Texas Pacific Group: A ìWild Rideî Leveraged Buyout by Walter
Kuemmerle, William J. Coughlin
Pisano
Ducati: Frederico Minoli, Video by Giovanni Gavetti

Duckworth Industries, Inc.ñ Incentive Compensation Programs by William E. Fruhan
Duke Power Co.: Affirmative Action (A) by Kenneth E. Goodpaster, David E.

Whiteside
Duke Power Co.: Affirmative Action (B) by Kenneth E. Goodpaster, David E.

Whiteside
Duncan Field (A) by Philip H. Thurston, Richard O. Von Werssowetz, H. Irving

Grousbeck
Dunfey Hotels Corp. by Christopher H. Lovelock, Robert J. Kopp
Dunkiní Donuts (C): Growth Strategy by Hirotaka Takeuchi
Dupont (A): Understanding the Customerís Activity Cycle by Sandra Vandermerwe,

Marika Taishoff
DuPontís Patent Donations by Robert F. Bruner, Mary Margaret Frank, Paul Simko,
David Martin, Marc Goldstein
D-Wave Systems: Building a Quantum Computer by Alan MacCormack, Ajay

Agrawal, Rebecca Henderson
Dynamic Portfolio Performance, Spreadsheet Supplement by Yiorgos Allayannis,

Alec Bocock
Dynamic Synchronization of Strategy and Information Technology by C.K. Prahalad,

M.S. Krishnan
Dynamic View of Strategy by Constantinos C. Markides
E Ink in 2005 by David B. Yoffie, Barbara J. Mack
E! Online (A): http://www.eonline.com by Jeffrey F. Rayport, Carrie L. Ardito,

Dickson L. Louie
E. I. du Pont de Nemours and Co.: Titanium Dioxide, Spreadsheet Supplement by W.

Carl Kester, Robert R. Glauber, David W. Mullins Jr., Stacy S. Dick
E. Rachel Hubka, Video by Kathleen Meyer, Laura Wattenberg
E.I. du Pont de Nemours and Co. (B) by Jonathan West, Christian G. Kasper
E.I. du Pont de Nemours and Co.: The Conoco Split-off (B) by Stuart C. Gilson, Perry
L. Fagan
E.I. du Pont de Nemours and Co.: The Conoco Split-off (C) by Stuart C. Gilson, Perry
L. Fagan
E+Co: A Tipping Point for Clean Energy Entrepreneurship (A) by Oana Branzei,
Kevin McKague
E+Co: The Path to Scale (B) by Oana Branzei, Kevin McKague
Earle Palmer Brown (B) by Thomas O. Jones
Earnings Per Share by David F. Hawkins
East Cameron Partners: The Sukuk Bond by Stephen Sapp, Brooke Harley
East Georgia Construction Company (A) by Robert I Carraway, Robert Jenkins
East of Africa (and West of China): Chinese Business in Africa by Marcus Schuetz,
Carola Ramon-Berjano
East West Partners: Sustainability Strategy in Real Estate Development and Ski
Resorts by Andrea Larson, Jeff York
Eastboro Machine Tools Corp., Spreadsheet Supplement by Robert F. Bruner, Casey

S. Opitz
Eastern Bank Ltd. (A) by Terry H. Deutscher, Kaiser Islam
Eastern Bank Ltd. (B) by Terry H. Deutscher, Kaiser Islam
Eastman Chemical Co.: Building a Board from Scratch by Jay W. Lorsch, Samantha K.
Graff
Eastside College Preparatory School by Bill Meehan, Pehr Luedtke
Eastwind Trading Co. (A) by Howard H. Stevenson, Martha Gershun
Eastwind Trading Co. (B) by Howard H. Stevenson
Eastwind Trading Co. (C) by Howard H. Stevenson
eBay Inc.: Internet Success or Fairy Tale? by David F. Hawkins, Jacob Cohen
eBay Partner Network (B) by Benjamin Edelman, Ian I. Larkin
eBay, Inc. (A) by Michael J. Schill, Jason Burnett
Shelman
Eccho: Business Initiative or Leadership Development Program? by Bettina Buechel
eCircle AG by Thomas Hellmann, Christopher S. Flanagan
Eckerd Corp. by Michael E. Porter, John C. Kelleher
Eckhard Pfeiffer and Compaq (Condensed) by Mark Parry
eClinicalWorks: The Paths to Growth by Robert F. Higgins, Mark Rennella
Ecolab, Inc. (C) by Ashish Nanda
Ecolab, Inc. (G): Institutional Sales Conference by Ashish Nanda
Ecolab, Inc. (H): Al Schumanís Visit to a Regional Office by Ashish Nanda
E-Commerce in Latin America by Lynda M. Applegate, Luiz Felipe Monteiro,

Meredith Collura
Economic Evidence on the Globalization of Markets by Pankaj Ghemawat
Economic Reform in the Czech Republic: Velvet Revolution or Velvet Blanket? by

Bruce R. Scott, Thomas S. Mondschean
Economic Value of the Advertising Supported Internet Ecosystem, Presented by

Professor John Quelch, Harvard Business School (Video) DVD by John A. Quelch,
John Deighton
Economy Shipping Co. by Pearson Hunt
Eddie Bauer, Inc. by David E. Bell, Ann Leamon
Edelnor (B) by Jordan Siegel
Eden McCallum by Heidi K. Gardner, Robert G. Eccles

McFee
EDevice: Choosing the Right Growth Strategy (A) by Jacques Horovitz, Carole Low
Edmundísñ www.edmunds.com by John J. Sviokla
Edmundísñ www.edmunds.com, Supplement by Richard L. Nolan, Stephen P.

Bradley, John J. Sviokla, Kelley Porter
eDonkeyñ Deciding the Future of File Sharing by Felix Oberholzer-Gee
Educational Technology Corp.: Crossing the Chasm by Mohanbir Sawhney
Edward Jones in 2006: Confronting Success by David J. Collis, Troy Smith
Edward Norris and the Baltimore Police Department (B) by Gerry Yemen, James G.
Clawson
Effective ìEstee-teî Tax Planning through Financial Engineering: Estee Lauder

Companies, Inc. by Mary Margaret Frank, Michael Pozzi
Effective Business Presentations by Therese M. Hofmann, Deanne F. Womack, J.

Janelle Shubert
Effective Revenue Collection in Nomburo (or not) by Matthew Andrews
Effects of Participation on B2B Exchanges: A Resource-Based View by Andrea

Ordanini
Efficient Market Services: August 1993 (A) by Paul A. Gompers, Jeffrey A. Ferrell
EFI, Inc. (B) by David B. Godes, Lauren Barley
eFrenzy, Inc. (A) by Marco Iansiti, Nicole Tempest
EG&G, Inc. (A) (Condensed) by Michael E. Porter, Jessie B. Dougherty
EG&G, Inc. (B) by Michael E. Porter, Jessie B. Dougherty
Egon Zehnder International (B) by Michael Y. Yoshino, Carin-Isabel Knoop, Cate

Reavis
Egon Zehnder International: Managing Professionals in an Executive Search Firm by

Pankaj Ghemawat
eHarmony by Mikolaj Jan Piskorski, Hanna Halaburda, Troy Smith

Eight Imperatives for the New IT Organization by John F. Rockart, Michael Earl,
Jeanne W. Ross
EIUís ViewsWire: New Wine in a New Bottle by Ali F. Farhoomand, Peter Lovelock
elBulli: The Taste of Innovation by Michael I. Norton, Julian Villanueva, Luc Wathieu
elBulliís Magic Recipe by M. Julia Prats, Javier Quintanilla, Jordan Mitchell
Eldeco: Playing in the Big League by Arthur I Segel, Nicolas P. Retsinas, Siddarth Yog
Elderline Communications by William Bygrave, Carl Hedberg
Electrical Distributors, Inc. by David F. Hawkins
Electro, Inc. by David F. Hawkins
Electronic Arts in Online Gaming by Thomas R. Eisenmann, Justin Wong
Electronic Arts: The Blockbuster Strategy by Michael A. Roberto, Gina M. Carioggia
Electronic Commerce at Air Products by F. Warren McFarlan, Melissa Dailey
Electronic Service Delivery Implementation and Acceptance Strategy by Ali F.

Eleven Deadliest Sins of Knowledge Management by Liam Fahey, Laurence Prusak
Eli Lilly and Co. (B): Europe by Michael Y. Yoshino, Thomas W. Malnight
Eli Lilly and Co.: Manufacturing Process Technology Strategyñ 1991 by Steven C.
Wheelwright, Gary P. Pisano, Jonathan West
Eli Lilly and Co.: The Flexible Facility Decisionñ 1993 by Gary P. Pisano, Sharon Rossi
Eli Lilly and Company by Robert F. Bruner, Casey S. Opitz
Eli Lilly and Company: Globalization, Foreign Tax Credits, and Equipment Leasing,
Spreadsheet Supplement by Kenneth Eades, Jordan Posell
Eli Lilly: Developing Cymbalta by Elie Ofek, Ron Laufer
Eli Lilly: Xigris (A) by Timothy Calkins, Karen White

Eli Lillyñ 1998 (A): Strategic Challenges by Michael Y. Yoshino, Thomas W. Malnight
Eli Lillyñ 1998 (B): Emerging Global Organization by Michael Y. Yoshino, Thomas W.
Malnight
Eliciting and Evaluating Expert Opinion by Kenneth C. Lichtendahl
Elite Personal Training by Elizabeth M.A. Grasby, Nina Gupta
Elizabeth Fisher (B) by David A. Thomas, Debra A. Woog
Ellen Moore (A): Living and Working in Bahrain by Henry W. Lane, Gail Ellement,
Martha L. Maznevski
Ellen Moore (B) by Henry W. Lane, Gail Ellement
Elliot Lebowitz by Paul A. Gompers, Alexander Tsai
EMC Corp.: Proposed Acquisition of VMware by Constance E. Bagley, Christopher J.

Lombardi, Carin-Isabel Knoop
EMC Corp.: Response to Shareholder Litigation (A) by Josh Lerner
Emerge Magazine: The Business of Ethnic Publishing by Geraldine R. Henderson,

Cheri D. Cannon
Emergence of an International Accounting Standards Setter by Paul M. Healy, Jacob

Cohen
Emerging Era of Customer Advocacy by Glen L. Urban
Emerging Giants: Building World-Class Companies in Emerging Markets by Tarun

Khanna, Krishna G. Palepu
Emerging Networked Business Models: Lessons from the Field by Lynda M.

Applegate, Meredith Collura
Emerging Nokia? by Juan Alcacer, Tarun Khanna, Mary Furey, Rakeen Mabud
EMI and the CT Scanner (B) by Christopher A. Bartlett
Empemex by Lynda M. Applegate, Regina Garcia-Cuellar
Empire Blue Cross and Blue Shield (D) by Regina E. Herzlinger, Ramona K.
Hilgenkamp
Empire Glass Co. (B) by Paul R. Lawrence, John D. Donnell
Employee Engagement at Modern Appliances Inc. (A) by Jeffrey Gandz
Employee Stock Options at Microsoft Corporation by Richard Brownlee, Luann J.

Lynch, Robert Blair
Employees Recognition at Intuit by Hayagreeva Rao, David W. Hoyt
Employer and Employee Obligations and Rights Under the Uniformed Services
Employment and Reemployment Rights Act by Gary L. Tidwell, Daniel A. Rice, Gary
Kropkowski
Empresas CAPñ 1994 by Tarun Khanna, Danielle Melito Wu
Empresas ICA and the Mexican Road Privatization Program by Willis Emmons,
Monica Brand
Enabling Bold Visions by Jay Conger, Douglas A. Ready
End of Lifetime Employment in Japan by Nakato Hirakubo
Endeca Negotiation: Charlie Yie by G. Felda Hardymon, Josh Lerner, Ann Leamon
Endeca Technologies: New Growth Opportunities by Paul A. Gompers, Kristin A.

Perry
Endo Pharmaceuticals (B): Merger Decision by Richard G. Hamermesh, Brian J.

Delacey

J. Delacey
Energizing Cities: Lighting the Way Forward by Janet Sawin, Kristen Hughes
Energy Gel: A New Product Introduction (A) by Artur Raviv, Jan M. Henrich, Gero K.
Steinroeder
Energy Security in Europe (A): Nord Stream by Rawi Abdelal, Sogomon Tarontsi
Energy Security in Europe (B): The Southern Corridor by Rawi Abdelal, Sogomon
Tarontsi
Energy Vending Inc. by Elizabeth M.A. Grasby, Lindsay Brock

EnglishStreet.com: English on the Internet by Andrew Delios
Engstrom Auto Mirror Plant: Motivating in Good Times and Bad (Brief Case) by
Michael Beer, Elizabeth Collins
Enman Oil, Inc. (C) by David F. Hawkins
Enman Oil, Inc. (D) by David F. Hawkins
Enman Oil, Inc. (E) by David F. Hawkins
Enman Oil, Inc. (F) by David F. Hawkins
Enron Corporationís Weather Derivatives (A) by Samuel E Bodily, Robert F. Bruner
Enron Development Corp.: The Dabhol Power Project in Maharashtra, India (C) by
Enronís Demiseñ Were There Warning Signs? by Graeme Rankine
Enspire Learning by Roger Hallowell, Bjorn Billhardt, Frank Andrasco, Hans Ten
Cate
Entel Privatization: Telefonica de Argentina Public Offering by Samuel E Bodily,

Cathy Lloyd
Enterprise 2.0: The Dawn of Emergent Collaboration by Andrew McAfee
Enterprise Culture in Chinese History: Zhang Jian and the Dasheng Cotton Mills by
Elisabeth Koll
Entrepreneurial Finance: Course Introduction by William A. Sahlman
Entrepreneurial Leadership in Forming High Tech Enclaves: Lessons from the

Government of Andhra Pradesh by F. Warren McFarlan, Espen Andersen, Ramiro
Montealegre
Entrepreneurs Foundation by James A. Phills, Jennifer Tyler Lee
Entrepreneurship in a Harsh Business Climate: Reform-Era Vietnam by John

McMillan, Christopher Woodruff, Erin Yurday
Entropia (B) by Joseph B. Lassiter, Jason H. Tepperman, Sameer Ahuja

Environment and International Trade by Forest Reinhardt, Edward Prewitt
Environment, Entrepreneurship, and Innovation: Systems Efficiency Strategies for

Industrial and Commercial Facilities by Andrea Larson, Chris Lotspeich
Environmental Health: Chemicals in Breast Milk by Andrea Larson
Envisioning ìFree Bankingî in Antebellum New York (A) by Cole Bolton, David A.
Moss
EPCOR Utilities Inc. (B): Balancing Stakeholder Interests by Pratima Bansal, Tom
Ewart
ePhysician by Regina E. Herzlinger, Grady Clouse, Gayathri Koundinya
Epicentric by William A. Sahlman
Epilogue March 2008: What Actually Happened at Samsung Design by Karen J.

Freeze, Kyung-won Chung
E-Prime Language by James G. Clawson
Equipment Manufacturing Inc. by Claude P. Lanfranconi, Mary Heisz
Equitas Microfinance: The Fastest Growing MFI on the Planet by V.G. Narayanan, V.
Kasturi Rangan
Equity on Demand: The Netflix Approach to Compensation by David F. Larcker,

Allan McCall, Brian Tayan
E-Retail: Gold Rush or Foolís Gold? by Kenneth T. Rosen, Amanda L. Howard
Eric Bischoff and World Championship Wrestling by R. Edward Freeman
Eric Weiss by Vijay V. Sathe, Jay Conger
Eric Weston by Michael J. Roberts
Eric Wood (B) by Myra M. Hart
Ericsson Hewlett-Packard Telecommunications (C): Joint Venture Evaluation and

Adjustment by Bettina Buechel, Kimberly Ferro
Ericsson Hewlett-Packard: Telecommunications (B): Early Joint Venture Operations

by Bettina Buechel, Kimberly Ferro
Ernie Budding (B) by C. Roland Christensen, Abby Hansen
Ernie Budding (C) by C. Roland Christensen, Abby Hansen
Ernie Budding (D) by C. Roland Christensen, Abby Hansen
Eskimo Pie Corp. (Abridged), Spreadsheet by Richard S. Ruback
Eskimo Pie Corporation, Spreadsheet Supplement by Richard S. Ruback, Dean Mihas

(A) by James K. Sebenius, Cheng (Jason) Qian
Essence of Professionalism: Managing Conflict of Interest by Ashish Nanda
Estonia: A Cultural Note by Iris Berdrow
eStore at Shell Canada Limited by Deborah Compeau, Barbara Marcolin, Carol

Saunders, Chad Saunders
Ethical Choices in the Design and Administration of Executive Compensation

Programs by William J. Heisler, Ronald McMullen
Ethical Conflicts at Enron: Moral Responsibility in Corporate Capitalism by Sherron

S. Watkins
Ethics in Marketing, Video by John A. Quelch
Ethics in Negotiation: Oil and Water or Good Lubrication? by H. Joseph Reitz, James
A. Wall Jr., Mary Sue Love
Ethics Management at a Small Cross-Border Enterprise (B): Misconduct in a Public

Office by Jeroen Van Den Berg, Say Goo
Ethics of Offshoring: Novo Nordisk and Clinical Trials in Emerging Economies by

Klaus Meyer
Ethyl Corp. in 1979 by Pankaj Ghemawat, Michael D. Whinston
Etrip by John S. Haywood-Farmer, Julian Heere, Robert Spitalar

e-Types A/S by Robert D. Austin
EU Designís Rise in the Apparel and Fashion Industry: Formalizing Management and
Incentive Systems by Neale OíConnor, Edo de Vries Robbe
EU Takeover Directive by Guhan Subramanian, Michelle Kalka

Eureka Forbes Ltd: Growing the Water Purifier Business by Srinivas Sridharan, S.K.
ìBalî Palekar, Ramasastry Chandrasekhar
Euro-Air (B): Travel to Hong Kong by Paul W. Beamish
Euroland Foods S.A. by Robert F. Bruner, Casey S. Opitz
Euronext.liffe and the Over-the-Counter Derivatives Market (A) by Estelle S.

Cantillon
European Monetary Union: Honeywell Europe by Richard H.K. Vietor, Sabina

Ciminero
European Union: The Road to Lisbon by Gunnar Trumbull, Diane Choi
Eurotunnel versus the Ferries by David Besanko, Christopher Stori, Ed Kalletta
Evaluating and Developing Management Competencies by Pablo Cardona, M Nuria

Chinchilla
Evaluating M&A Deals: Accretion vs. Dilution of Earnings-per-share by Carliss Y.

Baldwin
Evaluating M&A Deals: How Poison Pills Work by Carliss Y. Baldwin
Evaluating M&A Deals: Introduction to the Deal NPV by Carliss Y. Baldwin
Evaluating Microsavings Programs: Green Bank of the Philippines (A) by Nava

Ashraf, Dean Karlan, Wesley Yin, Marc Shotland

Evaluation Questions for Assessing Post-Merger-Integration Consultants by L.J.
Bourgeois
Event Arbitrage by Erik Stafford, Joshua D Coval
Evergreen Executive Education, LLC by Mark E. Haskins
Evolution of Public Reputation of a Profession (A) by Ashish Nanda
Evolution of Public Reputation of a Profession (A), Spreadsheet by Ashish Nanda
Evolution of Public Reputation of a Profession (B) by Ashish Nanda
Evolution of the Design-Inspired Enterprise by Gabriella Lojacono, Gianfranco

Zaccai
Evolving from Information to Insight by Glover T. Ferguson, Sanjay Mathur, Baiju

Shah
Examining the Adoption of Drug-Eluting Stents by Elie Ofek
Excel Logistics Services Exhibts Spreadsheet, Spreadsheet Supplement by Sunil

Chopra
Exchange Rate Policy at the Monetary Authority of Singapore by Mihir A. Desai,

Mark F. Veblen
Exchange Rate Regimes by Rafael Di Tella, Ingrid Vogel
Executing Change: Seven Key Considerations by Nitin Nohria, Rakesh Khurana
Executing Change: Three Generic Strategies by Nitin Nohria, Rakesh Khurana
Executive Decision Making at General Motors by David A. Garvin, Lynne C. Levesque
Executive Focus: Values, Relationships, and Organizational Culture: Principled

Leadership at Brightpoint, Inc. by Catherine M. Dalton
Executive Forum: Technology and Strategic Advantage by Robert M. Price
Executive Health Group by Samuel Chun
Executive Remuneration at Reckitt Benckiser plc. by Jay W. Lorsch, V.G. Narayanan,

Krishna G. Palepu, Lisa Brem, Ashley C. Robertson
Exercise in Modeling Financial Statements by Robert M. Conroy
Exercise on Estimation by Jason Riis, John T. Gourville
Exercises in Competitive Decision Making by Dana Clyman
Exercises in Managerial Judgment (II) by Robert I Carraway, Dana Clyman, Jennifer

Smokevitch
Exeter Group, Inc. by Robert G. Eccles, Das Narayandas, Kerry Herman
EXP Systems by Malcolm S. Salter, Alison Berkley Wagonfeld
Expense Recognition by Paul M. Healy, Preeti Choudhary
Expense Tracking System at Tiger Creek by Shoshana Zuboff, Gloria Bronsema
Experimental Roots of Revolutionary Vision by Jerome Barthelemy
Explaining the Great Depression by David A. Moss, Joseph P. Gownder
Explo Leisure Products by Richard G. Hamermesh
Explore, Inc. by Allen Grossman, James E. Austin, Myra M. Hart, Sharon I. Peyus
Exporting IT-Enabled Services from Developing Countries by Robert E. Kennedy,

Lisa H. Lewis
ExtendSim (R) Simulation Exercises in Process Analysis (A) by Roy D. Shapiro
ExtendSim (R) Simulation Exercises in Process Analysis (B) by Roy D. Shapiro
Extracting Value from Corporate Venturing by Rita Gunther McGrath, Thomas Keil,
Taina Tukiainen
Extraordinary Value Partners, LLC Exhibits Spreadsheet, Spreadsheet Supplement

by Ravi Jagannathan, Paul Gao, Eric Green
Extreme CCTV by Stewart Thornhill, Ken Mark
Exxel Group: September 1995 by Josh Lerner, Alex Hoye
Exxon Corp.: Trouble at Valdez by Kenneth E. Goodpaster, Anne K. Delehunt

EZAmuse Negotiation (B): Georg von HaufenGeld Background by G. Felda
Hardymon, Ann Leamon
EZAmuse Negotiation (C): Woody Ronaldson Background by G. Felda Hardymon,

Ann Leamon
EZAmuse Negotiation (D): Rob Bonham Background by G. Felda Hardymon, Ann

Leamon
EZAmuse Negotiation Scoresheet by G. Felda Hardymon, Ann Leamon
Fabindia Overseas Pvt. Ltd. by Mukti Khaire
Facebookís Platforms by Mikolaj Jan Piskorski, Thomas Eisenmann, David Chen,

Brian Feinstein
Facts and Figures on Defense Procurement: The Department of Defense and Defense
Procurement, An Overview by Robert L. Simons, Hilary A. Weston
FairMarket, Inc.: Where Buyers and Sellers Connect by Lynda M. Applegate, Jack
Wieland, Chad Raube
Falls River by Christine Lotze, L.J. Bourgeois, James M. Berger
Family Business Ownership Goals Worksheet by John A. Davis
Family Business System Action Planning Worksheet by John A. Davis
Family Firms in the Newspaper Industry by Louis B. Barnes, Peter Botticelli
Fannie and Freddie and FInancing the American Dream by Mark Eaker, Sayan
Chatterjee, Charles Shepard
Farallon Capital Management: Risk Arbitrage (B) by Andre F. Perold, Robert Howard
Farming Pharmaceuticals: Ventria Bioscience and the Controversy over Plant-Made

Medicines by Anne T. Lawrence
Farmington Fresh: Growers Changing Produce Distribution by Ray A. Goldberg,

Donald Daniels
Farmington Industries, Inc.: Managing Currency Exposure Risk by David F. Hawkins,
Jacob Cohen
FASB and Employee Stock Options by Donella M. Rapier
Fashion Channel: Market Segmentation (Brief Case) by Wendy Stahl
Fast Venturing: The Quick Way to Start Web Businesses by Ajit Kambil, Erik D.
Eselius, Karen A. Monteiro
FastLane Technologies, Inc. by Adrian B. Ryans
FBI: Mission Extended by Nancy Dean Beaulieu, Aaron M.G. Zimmerman
FCB and Publicis (A): Forming the Alliance by Rosabeth Moss Kanter, Kalman D.
Applbaum, Pamela Yatsko
Federal Bureau of Investigation, 2001 (Abridged) by Jan W. Rivkin, Michael A.

Roberto

Gulati
Federal Express: The Money Back Guarantee (E) by Christopher W.L. Hart
Federal Reserve Bank of Chicagoís Mentoring Program (A) by David A. Thomas, Gina
M. Carioggia
FedEx and Environmental Defense: Building a Hybrid Delivery Fleet by Erica

Plambeck, David W. Hoyt
FedEx Corp.: Structural Transformation Through e-Business by Ali F. Farhoomand,

Pauline Ng
Fenchel Lampshade Co. by William A. Sahlman
Fernwood Art Investments: Leading in an Imperfect Marketplace by Boris

Groysberg, Joel Podolny, Tim Keller
Fiatñ 1986 by W. Carl Kester, Richard P. Melnick

Fidelity Incorporated: Pricing the Fidelity Blue Chip Growth Fund by Ronald T
Wilcox
Fidelity Investmentsí Charitable Gift Fund (A) by Robert C. Pozen
Fidelity Investmentsí Charitable Gift Fund (B) by Robert C. Pozen
Fifth Street Jewelers: Miller Moran by Sherwood C. Frey
Fighting AIDS and Pricing Drugs by John T. Gourville
File Sharing and Napster by R. Edward Freeman, Jenny Mead, Gerry Yemen
Final Voyage of the Challenger: Aftermath by Oscar Hauptman, George Iwaki
Finale by Joseph B. Lassiter, Michael J. Roberts, Matthew C. Lieb
Finance Myopia in a Systems Business by J. Bruce Harreld
Financial and Environmental Impact Analysis of Sustainable Retrofitting by Denise

Akason, Bill Bennett, Louis Merlini
Financial Crisis in Asia: 1997-1998 (Abridged) by Huw Pill, Rafael Di Tella, Jonathan
Schlefer
Financial Engineering and Tax Risk: The Case of Times Mirror PEPS by Peter Tufano,
Cameron Poetzscher, Robert Santangelo
Financial Impact of U.S. Nuclear Power Plants: FirstEnergy and Davis-Besse by

Thomas Cross, Brandt Allen, Paul Simko
Financial Reporting and Control Framework by Mark T. Bradshaw, Susan Kulp
Financial Reporting Fundamentals by David F. Hawkins
Financial Reporting in the Catholic Church by Gregory S. Miller, Thomas Doyle
Financial Reporting, Tax Reporting and the Role of Deferred Taxes by Gregory S.
Miller
Financial Restatements: Methods Companies Use to Distort Financial Performance
by Madhav V. Rajan, Brian Tayan
Financial Statements and Ratio Analysis by Paul M. Healy, Jacob Cohen
Financial System Security: Harshad Mehta and the Billion-Dollar Scam by Preeti
Goyal, Sanjay Dhamija
Financing American Housing Construction in the Aftermath of War by David A.

Moss, Cole Bolton
Financing Biodiversity Conservation by the Global Conservation Fund by Mihir A.

Desai, Julia D. Stevens
Financing Entrepreneurial Ventures, Business Fundamentals Series by William A.

Sahlman, Howard H. Stevenson, Amar V. Bhide, James McNeill Stancill, Jeffry A.
Timmons, Dale A. Sander
Financing New Ventures by William R. Kerr, Ramana Nanda
Financing of Project Achieve (B) by Mihir A. Desai
Financing PPL Corp.ís Growth Strategy, Spreadsheet by Benjamin C. Esty, Carrie

Ferman
Financing the Mozal Project, Spreadsheet Supplement by Benjamin C. Esty, Fuaad A.

Qureshi
Finansol by James E. Austin, Roberto Gutierrez, Marc Labie, Enrique Ogliastri
Finder, Minder & Grinder: The Charges and Rebuttal by Martin N. Davidson, Gerry
Yemen
Finding a CEO for the School District of Philadelphia: Searching for a Savior? by Stig
Leschly, Stacey Childress, Purnima Kochikar
Finding Information for Industry Analysis by Jan W. Rivkin, Ann Cullen
Finding Sustainable Profitability in Electronic Commerce by John M. De Figueiredo
Finding the Common Ground in Russian and American Business Ethics by Sheila M.
Puffer, Daniel J. McCarthy
Finding the Right CEO: Why Boards Often Make Poor Choices by Rakesh Khurana
Finlandís S Group: Competing with a Cooperative Approach to Retail by Ramon
Casadesus ñ Masanell, Tarun Khanna, Samuli Skurnik, Jordan Mitchell
Finnigan Corp. by Carliss Y. Baldwin, Barbara Feinberg
Finning International: Moving into Plant Hire by Stewart Thornhill, Ken Mark
FIRA: Confronting the Mexican Agricultural Crisis by James E. Austin, Michael Chu,
Cate Reavis
Firestone/Ford Tire Controversy (A) by V.G. Narayanan, Roger Nieves
Firestone/Ford Tire Controversy (B) by V.G. Narayanan, Roger Nieves
First American Bank: Credit Default Swaps by George Chacko, Eli Peter Strick
First Chicago Corp.: Global Corporate Bank (A) by Raymond A. Friedman
First Direct (A) by Jeffrey F. Rayport, Dickson L. Louie
First Direct (B) by Jeffrey F. Rayport, Carrie L. Ardito
First Federal Savings (A) by Jay W. Lorsch, Stephen X. Doyle
First Investments, Inc.: Analysis of Financial Statements by David F. Hawkins
First National Bank of Lake City (A) by Thomas Kennedy
First National Bank of Westhaven (B) by Warren A. Law, Samuel L. Hayes
First National Bankís Golden Opportunity by Shawn Cole, Peter Tufano, Daniel
Schneider, Daryl Collins
First National City Bank Operating Group (A) by Jay W. Lorsch, Cyrus F. Gibson, John
A. Seeger
First National City Bank Operating Group (B) by Jay W. Lorsch, Cyrus F. Gibson, John
A. Seeger
First Solar, Inc. in 2010 by Morgan Jerome Hallmon, Robert A. Burgelman, Robert
Siegel
First USA and Internet Marketing by Rajiv Lal, Amy H. Nelson
First Virtual Holdings, Inc. (A) by Sid L. Huff, Mike Wade

First Virtual Holdings, Inc. (B) by Sid L. Huff, Mike Wade
FIRST: For Inspiration and Recognition of Science and Technology by William A.

Sahlman
Fiscal and Monetary Policy by Alan R Beckenstein, Melissa M. Appleyard, Petra

Christmann
Fiserv Takes on the E-Billing Market by Kent Grayson, Eric Leiserson, Sachin Waiker
Fisher & Paykel Industries Ltd. Restructuring by Susan Chaplinsky, Wenyong Wang,
Gitanjali Pundir
Fitzpatrick Hotel Group (A) by Paul A. Gompers, Catherine Conneely
Fitzpatrick Hotel Group (B1): Niall Carroll by Paul A. Gompers, Catherine Conneely
Fitzpatrick Hotel Group (B2): Paddy Fitzpatrick by Paul A. Gompers, Catherine

Conneely
Fixed Income Arbitrage in a Financial Crisis (D): TED Spread and Swap Spread in
May 2009 by Ryan D. Taliaferro, Stephen Blyth
Flagstar Companies, Inc. (Abridged) by Stuart C. Gilson
Flanders of Springfield by Arthur Schleifer Jr.
FlightSafety International (A) by Michael G. Rukstad
Florida Power Light Quality Improvement (QI) Story Exercise (A) by Christopher
W.L. Hart, Dan Maher, Michael Montelongo
Flowers Industries, Inc. (Abridged), Spreadsheet Supplement by Robert F. Bruner,

Stephanie Summers
Focus Media (A): Building a Chinese Media Giant by George Foster, Ning Jia, David
W. Hoyt

R. Kublank
Focusing on Results at the New York City Department of Education by Stacey

Childress, Tonika Cheek Clayton
Fog of Business by Adam Brandenburger
Fogdog by John W. Glynn Jr., Christopher S. Flanagan
Fonderia Di Torino S.p.A. by Robert F. Bruner
Fonterra: Taking on the Dairy World by Ray A. Goldberg, Jose Miguel Porraz
Food Distribution in Russia: The Harris Group and the LUX Store by David E. Bell,
Walter J. Salmon, Dinny Starr
Food Security and The Church of Jesus Christ of Latter-day Saints by Ray A.
Goldberg, Eliot Sherman
Ford Motor Co.: Changing the Dealer Culture by | J. Gregory Dees, Marc Boatwright
Ford Motor Co.: Quality of Earnings Growth Analysis (A) by David F. Hawkins, Jacob
Cohen
Ford Motor Co.: Quality of Earnings Growth Analysis (B) by David F. Hawkins, Jacob
Cohen
Ford Motor Co.: The Product Warranty Program (B) by Melvyn A.J. Menezes
Ford Motor Co.ís Value Enhancement Plan (A) by Andre F. Perold
Ford Motor Companyís Value Enhancement Plan (A), Spreadsheet Supplement by

Andre F. Perold
Ford Windstar by Robert J. Fisher, David J. Sharp, Satish Jha
Forecasting with Regression Analysis by Arthur Schleifer Jr.
Matthew Johnson
Foreign Exchange Hedging Strategies at General Motors, Spreadsheet by Mihir A.

Desai, Mark F. Veblen
Foreign Exchange Hedging Strategies at General Motors: Competitive Exposures,

Spreadsheet by Mihir A. Desai, Mark F. Veblen
Forest City Tennis Club ñ Pro Shop and Bar Lounge by Richard H. Mimick, Elizabeth
M.A. Grasby, Lindsay Brock
Forest of Flowers by Elizabeth M.A. Grasby, Julie Harvey
Forging the International Partnership, Video (DVD) by Rosabeth Moss Kanter
Formally shaming white-collar criminals by John M. Ivancevich, Robert Konopaske,

Jacqueline A. Gilbert
Formula One Motor Racing by Tarun Khanna, David Lane, Kartick Varma
Formula One: Intangible-Asset-Backed Securitization by Susan Chaplinsky
Fortis Healthcare (A) by Regina E. Herzlinger, Pushwaz Virk M.D.
Fortis Healthcare (B) by Regina E. Herzlinger, Pushwaz Virk M.D.
Fortis Industries, Inc. (A) by Rowland T. Moriarty Jr., David May, Gordon Swartz
Fortis Industries, Inc. (B) by Rowland T. Moriarty Jr., Gordon Swartz
Fortis Industries, Inc. (C) by Rowland T. Moriarty Jr., Gordon Swartz
Fortis Industries, Inc. (D) by Rowland T. Moriarty Jr., Gordon Swartz
Fortis Venturing (B3): Rob Beekmans and Vermogensplanet by Benoit Leleux,

Bruno Tindemans
Fortis Venturing (B4): Mark Lundin and FoCOS by Benoit Leleux, Bruno Tindemans
Fortress Investment Group by Malcolm P. Baker, Carlos Galvez, James Quinn
Forwards and Futures by Robert M. Conroy
Foundations for Growth: How to Identify and Build Disruptive New Businesses by
Clayton M. Christensen, Mark W. Johnson, Darrell K. Rigby
Fountain Set (Holdings) Ltd.: Privatise or Stay Public? by Su Han Chan, Ko Wang,
Mary Ho
Four Deals by Carliss Y. Baldwin

Four Products: Predicting Diffusion (2006) by John T. Gourville
Four Products: Predicting Diffusion by John T. Gourville
foursquare by Mikolaj Jan Piskorski, Thomas R. Eisenmann, Jeffrey J. Bussgang,

David Chen
Fox and the NFLñ 1998 by Bharat N. Anand, Catherine Conneely
Fox Broadcasting Co. by Pankaj Ghemawat, Jacquelyn Edmonds
Fox Entertainment President: Kevin Reilly by Victoria Chang, Bill Guttentag, Rod
Kramer
Foxconn V BYD (A): Commercial Espionage or Learning by Hiring? by Yahong Li,

Jiangyong Lu, Shangjin Wei, Zhigang Tao, Penelope Chan
Foxconn V BYD (B): Strategic Approach to Intellectual Property Management in

Emerging Markets by Yahong Li, Jiangyong Lu, Zhigang Tao, Shangjin Wei, Penelope
Chan
Foxwoods: Turning Data into Insights in the Hospitality Industry by Lynda M.

Applegate, Deborah Soule
Fraikin SA by W. Carl Kester, Vincent Dessain, Monika Stachowiak-Joulain
Framedia (A) (Abridged) by Carliss Y. Baldwin, Li Jin, Li Liao
Framework for Analyzing Environmental Voluntary Agreements by Magali A.

Delmas, Ann K. Terlaak
Framework for Pursuing Diversity in the Workplace by Michael Brookshire, Thomas

J. Delong
Frameworks for General Management and Operations Consulting by Elliot N. Weiss
Francisco de Narvaez at Tia (A) by Linda A. Hill, Stacy Palestrant
Francisco de Narvaez at Tia, Video by Linda A. Hill, Mara Willard
Francisco de Narvaez at Tia: Selling the Family Business, Video by Linda A. Hill,
Kristin C. Doughty
Franco Bernabe at ENI (A) by Linda A. Hill, Jennifer M. Suesse, Mara Willard
Franco Bernabe at ENI (B) by Linda A. Hill, Jennifer M. Suesse, Mara Willard
Franco Bernabe at ENI (C) by Linda A. Hill, Jennifer M. Suesse, Mara Willard
Franco Bernabe, Video by Linda A. Hill, Jennifer M. Suesse
Frank Mason (B) by John J. Gabarro, N.J. Norman
FRED HENDERSON, A DAY WITH, VIDEO by John P. Kotter
Free Email: Google, MSN Hotmail, and Yahoo! (B) by Matthias Hild, Jordan Mitchell
Free Trade vs. Protectionism: The Great Corn-Laws Debate by David A. Moss, Marian
Lee, Kevin Brennan, Matt Gorin
Fremont Financial Corp. by Erik Sirri, Ann Zeitung
French Pension System: On the Verge of Retirement? by David A. Moss, Anne Dias,
Bertrand Stephann
Fresh Look at Industry and Market Analysis by Stanley F. Slater, Eric M. Olson
Fresh Start?: Peruís Legacy of Debt and Default (B) by Julio J. Rotemberg, Lisa H.
Lewis
Friend Bank: The Time for Hope by Clayton Rose, Aldo Sesia
Friendly Skies: Welfare-to-Work at United Airlines: by Rosabeth Moss Kanter, Ellen

Pruyne
Friendster (A) by Mikolaj Jan Piskorski, Carin-Isabel Knoop
Frito-Lay, Inc.: A Strategic Transition (A) (Updated) by Lynda M. Applegate
Frito-Lay, Inc.: A Strategic Transition (Consolidated) by Lynda M. Applegate
Frito-Lay, Inc.: A Strategic Transition (D) by Lynda M. Applegate, Melinda B. Conrad,

Charles Osborn
Frito-Lay, Inc.: A Strategic Transitionñ 1987-89 by Lynda M. Applegate
Frito-Lay, Inc.: A Strategic Transitionñ 1987-92 (Abridged) by Lynda M. Applegate


Frito-Lay, Inc.: The Navigator Project (A) by Lynda M. Applegate, Richard O. Mason,
Melinda B. Conrad
Frito-Lay, Inc.: The Navigator Project (B) by Lynda M. Applegate, Richard O. Mason,
Melinda B. Conrad
From ìSilicon Islandî to ìBiopolis of Asiaî: Innovation Policy and Shifting Competitive
Strategy in Singapore by Govindan Parayil
From Banker to Baker: Enjoy Life Foods by Cheryl Mayberry-McKissack, Ava

Greenwell, Tracey Robinson-English
From Banker to Baker: Enjoy Life Foods Sales Model Spreadsheet, Spreadsheet
Supplement by Cheryl Mayberry-McKissack, Ava Greenwell, Tracey Robinson-
English
From clear to complicated: Buying and selling accounting services post Sarbanes-
Oxley by Ronald Jelinek, Kate Jelinek
From Garbage to Goods: Successful Remanufacturing Systems and Skills by Geraldo

Ferrer, D. Clay Whybark
From Imitation to Innovation: Zongshen Industrial Group by Willy Shih, Nancy Hua
Dai
From Mental Models to Transformation: Overcoming Inhibitors to Change by Yoram

(jerry) Wind, Colin Crook
From Plague to Paradigm: Designing Sustainable Retail Environments by Steve

Bishop, Dana Cho
From Volume to Value: Managing the Value-Add Reseller Channel at Cisco Systems
by Kirthi Kalyanam, Surinder Brar
From Wall Street to Main Street: Morgan Stanley, Dean Witter, Discover & Co. by
Frontgate Catalog by Jeffrey F. Rayport, Carrie L. Ardito

Frontier Adventure Racing: Pack Lightly, Go Like Hell, Never Give Up by Stewart
Thornhill, Charlene Zietsma
Frontier Airlines, Inc. (A) (Condensed) by F. Warren McFarlan, Duncan G. Copeland
Frontier Airlines, Inc. (A) by Michael R. Vitale
FrontPoint Partners by Jay O. Light
Frost, Inc. © by W. Bruce Chew, Theresa Kay-Aba Kennedy
Frumherji Ltd., Reykjavik: The Vehicle Inspection and Emissions-Testing Process by

Karen A Brown, Brynja Thorbjornsdottir
F-Secure Corporation: Software as a Service (SaaS) in the Security Solutions Market

by Lynda M. Applegate, Robert D. Austin, Kalle Lyytinen, Esko Penttinen, Timo
Saarinen
Ft. Myers Eldercare by William J. Poorvu, Arthur I Segel
Fuel Economy Standards 2007 by David P. Baron
Fueling Sales at EuroPet Data Spreadsheet, Spreadsheet Supplement by Karl

Schmedders, I. Campbell Lyle
Funai Consulting Co. Ltd. (A) by Lynn Sharp Paine, Tomoya Nakamura
Fundacion Chile: Creating Innovative Enterprises by Scott Tiffin, MacArena Carmona
Fundacion Comunitaria Oaxaca (FCO) by Angel Maass, Loretta Serrano
Fundamental Dimensions of Strategy by Frederic Frery
Fundamentals of Family Business System Governance by John A. Davis
Furqan Nazeeri and the IMTrader (TM) Spin-Out by Lynda M. Applegate, Brian J.
Delacey
Fusion Systems Corp. in Japan (B) by Benjamin Gomes-Casseres
Future of ìBig Pharma?î by David W. Conklin, Murray J. Bryant, Danielle Cadieux

Future of Hybrid Electric Vehicles by John T. Gourville, David Lane, Alice Tzou
Futures on the Mexican Peso by Kenneth A. Froot, Matthew McBrady, Mark

Seasholes
Fuzzy Math by Gerard Seijts, Ivy Kyei-Poku
FX Strategies in 2005: U.S. Dollar versus Euro by Francis Warnock
FX Strategies in 2006: U.S. Dollar versus Yen by Francis Warnock
G. Heileman Brewing Co. (B): The ìNightlineî Decision by Stephen A. Greyser, Wendy
Schille
G.G. Toys by Dennis Campbell, Susan Kulp
Gabriel Rozman, Tata Consultancy Services Iberoamerica, Video by Tarun Khanna,

Krishna G. Palepu
Gambling and Death in Vietnam (B) by Andrew Wicks, Simon Weillaert, Jenny Mead
Garage.com (A) by Dorothy Leonard, Liz Kind
Garanti Bank: Transformation in Turkey by Rosabeth Moss Kanter, Daniel Galvin,

Maximilian Martin
Gary Rodkin at Pepsi-Cola North America (B) (Abridged) by David A. Thomas, Gina
M. Carioggia, Ayesha Kanji
Gary Rodkin at Pepsi-Cola North America (B) by David A. Thomas, Gina M. Carioggia,
Ayesha Kanji
Gas Natural BANís Strategy for Low-Income Sectors by Gabriel Berger, Adrian
Darmohraj
Gateway: Moving Beyond the Box by Frances X. Frei, Youngme Moon, Hanna
Rodriguez-Farrar
Gatewood and Daugherty: Minding Their Own Business by Gerry Yemen, Gregory
Fairchild
Gavin Carter: What is an MBA Worth? by Wei Li, Joseph Jordan
Gazprom (A): Energy and Strategy in Russian History by Rawi Abdelal, Sogomon
Tarontsi, Alexander Jorov
Gazprom (B): Energy and Strategy in a New Era by Rawi Abdelal, Sogomon Tarontsi,
Alexander Jorov
Gazprom (C): The Ukrainian Crisis and Its Aftermath by Rawi Abdelal, Sogomon
Tarontsi, Alexander Jorov
Gazprom and Hermitage Capital: Shareholder Activism in Russia by John McMillan,

James Twiss
GDLN, Global Communications, Journey to Hope (Long Version), Video by F. Warren

McFarlan
GE Compilation: Jack Welchñ 1981-99, Video by Christopher A. Bartlett
Geeli Exhibits, Spreadsheet by Kenneth A. Froot, Li Jin
Genentechñ Capacity Planning, Spreadsheet by Daniel C. Snow, Steven C.

Wheelwright
General Bill Creech at Harvard Business School: October 6, 1995, Video by Michael C.
Jensen
General De La Rey and the Blue Bulls by Michael Goldman
General Dynamics and Computer Sciences Corp.: Outsourcing the IS Function (A)
and (B) (Abridged) by F. Warren McFarlan, Katherine N. Seger
General Dynamics and Computer Sciences Corp.: Outsourcing the IS Function (A) by
F. Warren McFarlan, Katherine N. Seger
General Dynamics and Computer Sciences Corp.: Outsourcing the IS Function (B) by
General Dynamics and Computer Sciences Corp.: Outsourcing the IS Function (C) by
General Dynamics and Computer Sciences Corp.: Outsourcing the IS Function (D) by
General Eisenhower and the D-Day Invasion by Michael A. Roberto
General Electric Canada: Designing a New Organization by Lynda M. Applegate,

James I. Cash Jr.
General Electric Co.: Jack Welch Question and Answer Session, October 28, 1987,
Video by James L. Heskett
General Electric Co.: Preparing for the 1990s by Francis J. Aguilar, Thomas W.
Malnight
General Electric Medical Systems, Video by Tarun Khanna
General Electric Medical Systemsñ 2002 by Tarun Khanna, James Weber
General Electric vs. Westinghouse in Large Turbine Generators (A) by Michael E.

Porter
General Electric: Compliance Systems by Robert L. Simons
General Electric: Jack Welchís Second Wave (A) by Christopher A. Bartlett, Kenton
W. Elderkin
General Electric: Strategic Planning, Corporate Goals, and the Job of the Chief
Executive, Video by Richard G. Hamermesh, Francis J. Aguilar
General Electric: Valley Forge (E) by Robert L. Simons
General Electricís Acquisition of Amersham PLC, Spreadsheet Supplement by Robert

F. Bruner, Paul Simko, Mary Margaret Frank, Marc Goldstein, David Martin

Eskinazi, Sean Carr
General Electricñ Thermocouple Manufacturing (A) by David A. Garvin, Suzanne

Detreville
General Electricñ Thermocouple Manufacturing (B) by David A. Garvin, Suzanne

Detreville
General Foods Corp.: Project Duck Soup by Robert R. Glauber, Steven R. Fenster,
Laura Scher
General Foods: Opportunities in the Dog Food Market by Scott Ward

General Instrument (A) by Ann E. Gray, James Costantini
General Instrument (B) by Ann E. Gray, James Costantini
General Managerís Leadership Challenge: Building a Self-Renewing Institution by

Christopher A. Bartlett, Ashish Nanda
General Millsí Acquisition of Pillsbury from Diageo PLC by Robert F. Bruner
General Motors Corp. (B): Financial Policies by Peter Tufano, Markus F. Mullarkey,
William J. Wildern
General Motors Corp. (C): 1990-92 by Peter Tufano, Markus F. Mullarkey, William J.
Wildern
General Motors Corp.: Retiree Benefit Risk Management (A) by David F. Hawkins,
Jacob Cohen
General Motors Corp.: Retiree Benefit Risk Management (A), Spreadsheet by David
F. Hawkins, Jacob Cohen
General Motors Corp.: Retiree Benefit Risk Management (B) by David F. Hawkins,
Jacob Cohen
General Motors Defense by Paul W. Beamish, Changwha Chung
General Motors OnStar by Paul W. Farris, Richard Johnson, William McCormack,

Phillip E. Pfeifer
General Scanning, Inc. (B) by H. Kent Bowen, Charles Tillen, Sean McClenaghan
Generation Health: A Pioneer in Genetics Benefit Management (A) by Robert F.

Higgins, Jeffrey D. Marrazzo, Rachel Gordon
Genetic Testing and the Puzzles We Are Left To Solve (D) by R. Edward Freeman,
Stacy Pierce
Genetic Testing and the Puzzles We Are Left To Solve (I) by R. Edward Freeman,
Stacy Pierce
Genetic Testing and the Puzzles We Are Left To Solve (K) by R. Edward Freeman,
Stacy Pierce
Genetic Testing and the Puzzles We Are Left To Solve (L) by R. Edward Freeman,
Stacy Pierce
Genetic Testing and the Puzzles We Are Left To Solve (M) by R. Edward Freeman,
Stacy Pierce
Genmor Pharmaceuticalsí Acquisition of Vascorex Corporation by Robert F. Bruner,

Paul Simko, Mary Margaret Frank, Marc Goldstein, David Martin
GenPharm International by George Foster, Andrea Higuera
Gensetñ 1989 by Paul A. Gompers, Amy L. Burroughs
Genzyme Center (B) by Michael W. Toffel, Aldo Sesia
Genzyme Center (C) by Michael W. Toffel, Aldo Sesia
Genzyme Corp.: Henri Termeer, President and CEO, Video by Elizabeth Olmsted
Teisberg
Genzymeís Gaucher Initiative: Global Risk and Responsibility by Christopher A.

Bartlett, Andrew N. McLean
Geographical Indications: I Say ìKalamataî, the EU says ìBlack Oliveî (A) by Robert C.
Pozen, Ani Satchcroft
George B.H. Macomber Co.ñ 1990 by John J. Sviokla, Audris Wong
George Barker by John A. Davis
George Martin at The Boston Consulting Group (C) by Leslie A. Perlow, Kerry
Herman
George McClelland at KSR: Planning the First Week by Joshua D. Margolis
Georgeís T-Shirts Addendum by Sherwood C. Frey
Georgeís T-Shirts by Sherwood C. Frey, Phillip E. Pfeifer
German Financial System in 2000 by Ulrike Schaede
German Hyperinflation of 1923 by David A. Moss, Julio J. Rotemberg

Germania Fluggesellschaft mbH (A) by Matthias Hild
GEís Early Dispute Resolution Initiative (A) by Michael A. Wheeler, Gillian Morris
GEís Early Dispute Resolution Initiative (B) by Michael A. Wheeler, Gillian Morris
GEís Imagination Breakthrough: The EVO Project, Video by Christopher A. Bartlett,

Brian J. Hall, Nicole Bennett
GEís Imagination Breakthroughs: The Evo Project by Christopher A. Bartlett, Nicole

Bennett, Brian J. Hall
GEís Jeff Immelt: The Voyage from MBA to CEO by Christopher A. Bartlett, Andrew
N. McLean
Getting Participant-Centered Learning to Work by Thomas R. Piper, Gustavo A.

Herrero, James L. Heskett
Getting the Right People at the Top by Claudio Fern ndez-Ar oz
Gianna Angelopoulos-Daskalaki and the 2004 Athens Olympic Games (A) by

Christopher Marquis, Doug Guthrie, Yannis Katsarakis
Gibson Insurance Company by Mark E. Haskins, Kristy Lilly, Liz Smith
Giddings & Lewis: In Search of the Cutting Edge (Consolidated) (A) by Nitin Nohria,
Bharat N. Anand, Kyle Barnett
Giddings & Lewis: In Search of the Cutting Edge (Consolidated) (B) by Nitin Nohria
Giddings & Lewis: In Search of the Cutting Edge (E) by Robert G. Eccles, Nitin Nohria,
Norman Klein
Gilead Sciences (B): Implementing the Gilead Access Program for HIV Drugs by
David P. Baron, Keith Krehbiel, Brian Tayan
Gillette Co. (D): Implementing Change by Rosabeth Moss Kanter
Gillette Co.: Dry Idea Advertising (A), The Creative Problem by Thomas V. Bonoma,
Shirley M. Spence
Gillette Co.: Dry Idea Advertising (A), Video by Thomas V. Bonoma, Shirley M.
Spence
Gillette Co.: Dry Idea Advertising (A), Video Introduction by Thomas V. Bonoma,
Shirley M. Spence
Gillette Personal Care Division: Marketing Planning and Control by Thomas V.

Bonoma, Bruce H. Clark
Gilt Groupe by Michael J. Roberts, William A. Sahlman, Tamara Obradov
Ginnyís Restaurant by Mark Mitchell
Ginzel et al vs. Kolcraft Enterprises et al (C) by Michael A. Wheeler
Giordano International: Sustained Success Beyond 2005? by Stephen Ko, Kavita

Sethi
Giving and Receiving Feedback Evaluation by Erika H. James, James G. Clawson
Glaxo Italia, S.p.A.: The Zinnat Marketing Decision, Spreadsheet Supplement by

Robert F. Bruner
GlaxoSmithKline: Reorganizing Drug Discovery (B) by Robert S. Huckman, Eli Peter

Strick
Global Advertising and the World Wide Web by W. Wossen Kassaye
Global Asset Allocation: Whither the U.S. Dollar? by Francis Warnock, Marc Chandler
Global Beer by David J. Arnold, A. Barry Hirschfeld Jr.
Global Branding of Stella Artois by Paul W. Beamish, Anthony Goerzen
Global Climate Change and BP by Forest Reinhardt, Mikell Hyman
Global Conservation Trust: A Foundation for Food Security by Ray A. Goldberg,

Carin-Isabel Knoop
Global Equity Markets: The Case of Royal Dutch and Shell by Kenneth A. Froot,
Andre F. Perold
Global Expansion at Sanford C. Bernstein (A) (Abridged) by Linda A. Hill, Dana M.

Teppert

Teppert
Global Friction Among Information Infrastructures by George C. Lodge, Cate Reavis
Global Healthcare Exchange by Lynda M. Applegate, Jamie Ladge
Global Healthcare Exchange Canada: Trade Exchange Adoption by Terry H.

Deutscher, Dana Gruber
Global Leadership Success Through Emotional and Cultural Intelligences by Ilan

Alon, Alon Ilan, James M. Higgins
Global Oil Industry by Joel Podolny, John Roberts
Global Source Healthcare: To Start or Not to Start by Donald Barclay, Eric A. Morse,
Shamail Siddiqi
Global Sources Ltd.: The Evolution of B2B by Allen Morrison, Tom Gleave, John C.
Beck
Global Strategic Management, Module Note by Jordan Siegel
Global Strategy Lessons from Japanese and Korean Business Groups by Howard S.
Tu, Seung Yong Kim, Sherry E. Sullivan
Global Talent Management at Novartis by Jordan Siegel
Global Wine War 2009: New World versus Old by Christopher A. Bartlett
Globalive: Change in the Canadian Wireless Telecom Industry by Adam Fremeth,

Tony Frost, Guy Holburn, Kevin Chan, Peter Walker
Globalization of HBS by Tarun Khanna, Rakesh Khurana, David Lane
Globalization Threatens Canadaís Auto Industry: Implications for the Economy and
Society by David W. Conklin, Danielle Cadieux
Globalizing Consumer Durables: Singer Sewing Machine Before 1914 by Geoffrey G.

Jones, David Kiron
Globe Telecom by Tarun Khanna, Krishna G. Palepu, Ingrid Vargas
GlobeOp (C): The Financial Crisis and its Aftermath, 2008-1010 by Glenn Carroll,
David W. Hoyt
GM and Cerberus: Unusual Partners by David P. Stowell, Jeremy Hartman
GM Hungary by Samuel E Bodily, John A. Young
GM Powertrain by Amy C. Edmondson, Mikelle F. Eastley
Go Mobile by Rajiv Lal, Catherine Ross
Go Mobile: The Phirbol Franchise by Rajiv Lal, Natalie Kindred
Gobi Partners: Raising Fund II by G. Felda Hardymon, Ann Leamon
Goddard Space Flight Center: Building A Learning Organization (A) by James G.

Clawson, Gerry Yemen
Goddard Space Flight Center: Building A Learning Organization (B) by James G.

Gold in 2011, Courseware by Robin Greenwood, Benjamin Steiner
Gold in 2011: Bubble or Safe Haven Asset? by Robin Greenwood, Benjamin Steiner
Golden Rule by Andrew Wasynczuk, Katherine Dowd, Sara del Nido
Golden Star Facilities and Services Pvt. Ltd. by S. Ramakrishna Velamuri, Rishi Raj
Kanoria, Anuj Srivastava, Nandita Narayan, Deepti Singh, Jaydev Thampan |
Goldlion: Winning over Hong Kongís Hip Generation by Isabella Chan, Kevin Zhou
Goldman Sachs IPO (A) by Ashish Nanda, Malcolm S. Salter, Boris Groysberg, Sarah
G. Matthews
Golf Fore Value: David Deluna by Sherwood C. Frey, Lucien Bass
Golf Fore Value: Robert Johnston by Sherwood C. Frey, Lucien Bass, Daniel DuVal
GOME Home Appliance Co., Ltd. by Dongsheng Zhou, Kevin Lv
Gomeñ King of Chinaís Electrical Appliance Retail Chain by Shigefumi Makino,

Anthony Fong
Good Intentions Gone Awry at the National Kidney Foundation by Hwee Sing Khoo,
Audrey Chia, Vivien K.G. Lim

Goodyear Tire & Rubber Company: Follow-On Equity Issue by Susan Chaplinsky,
Warren Estey
Google and Earnings Guidance by Francois Brochet, David Kiron
Google in China by David P. Baron, Chen Lichtenstein
Googleís Android: Will It Shake Up the Wireless Industry in 2009 and Beyond? by
Robert A. Burgelman, Amanda Silverman, Christof Wittig, David W. Hoyt
Googleís Way ñ Donít Be Evil by Pratima Bansal, Marlene La Ber
Gordon Biersch by H. Irving Grousbeck, L.A. Snedeker, Lee Anne Snedeker, Nick J.
Mansour
Gordon Biersch: New Challenges and Opportunities by Chuck Holloway, Andrea

Higuera
Gorenje D.D.: Evolution or Revolution by Lynn Isabella, Hatem Hatem, Nenad

Filopovic, Gerry Yemen
Gould, Inc.: Graphics Division by Ralph Z. Sorenson, Ulrich E. Wiechmann
Governance at Metallgesellschaft (A) by Jay W. Lorsch, Samantha K. Graff
Governance of the Business Family by John A. Davis
Governance of the Family Business by John A. Davis
Governance of the Family Business Owners by John A. Davis
Governance Reform at MCI by Lynn Sharp Paine, Bridget Gurtler
Government Policy and Clean-Energy Finance by Ramana Nanda, Sanjay Aggarwal,

Nilam Ganenthiran
GPS & Vision Express (A) by J. Peter Killing, Jacques Horovitz
GPS & Vision Express (B) by J. Peter Killing, Jacques Horovitz

Graffs (A) by Carl S. Sloane, Gregory C. Rogers
Graffs (B) by Carl S. Sloane, Gregory C. Rogers
Graffs (C) by Carl S. Sloane, Gregory C. Rogers
Grafica, Inc.: Winning the New Jersey Lottery (A) by Gail McGovern
Grafica, Inc.: Winning the New Jersey Lottery (B) by Gail McGovern
Grameen Danone Foods Ltd., a Social Business by V. Kasturi Rangan, Katherine Lee
Grand Central Publishing by Anita Elberse
Grand Junction Networks by Andrew Rachleff, Bethany Coates
Grantham, Mayo, Van Otterloo & Co.ñ 2001 by Andre F. Perold, Joshua Musher
Graybar Syndications by William J. Poorvu
Great American Knitting Mills: Gold Toe Socks by Cheri T. Marshall
Great Depression: Causes and Impact (Abridged) by Thomas K. McCraw
GreatEntertaining.com by Myra M. Hart, Nicole Tempest
Greeley Hard Copy: Portable Scanner Initiative (B) by Michael L. Tushman, Daniel B.
Radov
Green Copier Recycling: Entrepreneur Meets Private Equity by Edward D. Hess
Green Dot Public Schools: To Collaborate or Compete? by Stacey Childress,

Christopher C. Kim
Green Fields Investments Ethanol Analysis Spreadsheet, Spreadsheet Supplement

by Lynne Kiesling, Jeremy Hunnewell
Green Fields Investments: Evaluating Biofuels Investment Options by Lynne

Kiesling, Jeremy Hunnewell
Green Retailing: Factors for Success by Kee-Hung Lai, T.C.E. Cheng, Ailie K.Y. Tang
Green Room Productions, LLC by Gregory Fairchild, Dorothy C. Kelly, Susan Singer
Green Supply Chains by Andrea Larson
Greening Facilities: Hermes Microtech, Inc. by Andrea Larson, Chris Lotspeich
Greenpeace by Ramon Casadesus ñ Masanell, Jordan Mitchell
Greenspanís Conundrum by Francis Warnock
Greg Mazur and the Purchase of Great Eastern Premium Pet Foods by Richard S.
Ruback, Royce Yudkoff
Gretta Enterprises by Linda S. Doyle
Grey Advertising/Canada Dry Account by Scott Ward, Craig E. Cline
Group Process in the Challenger Launch Decision (B) by Amy C. Edmondson, Laura
R. Feldman
Group Process in the Challenger Launch Decision (D) by Amy C. Edmondson, Laura
R. Feldman
Groupe Ariel S.A.: Parity Conditions and Cross-Border Valuation, Student

Spreadsheet by Timothy A. Luehrman, James Quinn
Groupe Eurotunnel S.A. (B): Restructuring Under the Procedure de Sauvegarde by

Stuart C. Gilson, Vincent Dessain, Sarah L. Abbott
Grove Scholars Program: Putting Rungs Back on the Ladder by Robert A. Burgelman,
Philip Meza
Growing Big While Staying Small: Starbucks Harvests International Growth by

Richard Honack, Sachin Waikar
Growing Pains at Stroz Friedberg by David A. Garvin, Carin-Isabel Knoop
Growing Up in China: The Financing of BabyCare Ltd., Spreadsheet by Mihir A. Desai,

Mark F. Veblen
Growing Up With University Games: 20 Years and Still Playing by Jim Ellis, Patrick
Arippol
Growth at Stein, Bodello & Associates, Inc. by Allan R. Cohen

Grupo ASSA, S.A. (A) by Anne Donnellon, Jeffry A. Timmons, Sue Mundell
Grupo ASSA, S.A. (C) by Anne Donnellon, Jeffry A. Timmons, Sue Mundell
Grupo ASSA, S.A. (D) by Anne Donnellon, Jeffry A. Timmons, Sue Mundell
Grupo Financiero Inverlat by Henry W. Lane, Kathleen E. Slaughter, Daniel D.

Campbell
Grupo Industrial Alfa, S.A.ñ 1982 by Steven R. Fenster, Rajiv Gharalia
Gruppo illy SpA (B): Universita del Caffe by Glenn Carroll, Hayagreeva Rao, Victoria
Chang
GTSI Corporation: Mission Impossible? (B) by Alexander Horniman, Gerry Yemen
Guam Visitorsí Bureau by Jim Kayalar
Guaranty Trust Bank PLC Nigeria (D) by Lynn Sharp Paine, Harold F. Hogan Jr.
Gucci Group: Freedom within the Framework by F. Asis Martinez-Jerez, Elena Corsi,
Vincent Dessain
GuestFirst Hotel (A): Customer Loyalty by Frances X. Frei, Dennis Campbell
Guest-Tek Interactive Entertainment: International Sales by Laurie Milton, Nigel

Goodwin
Guidant: Radiation Therapy by Michael J. Roberts, Diana Gardner
Guidelines for Social Return on Investment by Alison Lingane, Sara Olsen
GUIDES: Insight through Indicators by Matthew C. Weinzierl, Jonathan Schlefer, Ann

Cullen
Guinness PLC by Ray A. Goldberg, Grant Kelley, Quintus Travis
H Partners and Six Flags by Robin Greenwood, Michael Gorzynski
H Partners and Six Flags, Spreadsheet Supplement by Robin Greenwood, Michael

Gorzynski
H&R Block and ìEveryday Financial Servicesî by Peter Tufano, Daniel Schneider
H&R REIT ñ Financing ìThe Bowî by Chris Sturby
H. R. Anna Company by Elliot N. Weiss
H.J. Heinz Co.: Plastic Bottle Ketchup (B) by John A. Quelch, John L. Teopaco
Habitat for Humanity London: The Challenge of Growth by Remi Trudel, June Cotte
Haier Group (C) by Lynn Sharp Paine
Hajdu-Bet by Stewart Hamilton
Hallstead Jewelers by William J. Bruns Jr.
Hamilton Financial Investments: A Franchise Built on Trust by Robert L. Simons,

Antonio Davila
Hamilton Test Systems, Inc. by William A. Sahlman, Norman Klein
Hampton Machine Tool Co. by David W. Mullins Jr.
Hamptonshire Express by V.G. Narayanan, Ananth Raman
Han Young Labor Dispute (A) by Robert E. Kennedy, Brian P. Irwin
Han Young Labor Dispute (B): Winter 1997-98 by Robert E. Kennedy, Brian P. Irwin
Hancock Land Co. and Hancock Lumber Co. (A) by Dwight B. Crane, John A. Davis,
Kelly M. Mulderry
Handspring: ìPartnershipsî by Chuck Holloway, Janet Feldstein, Christopher S.

Flanagan
Hang Lung Properties and the Chengdu Decision (B) by John D. Macomber, Michael
Shih-ta Chen, Keith Chi-ho Wong
Hannaford Brothers: Leading the Grocery Channel Transformation by James L.

McKenney, William T. Schiano, Theodore H. Clark
Hans Fritz at Novartis Thailand (A): The First Month by Michael Y. Yoshino, Carin-
Isabel Knoop
Hans Fritz at Novartis Thailand (B): The First Six Months by Michael Y. Yoshino,
Carin-Isabel Knoop
Hans Fritz at Novartis Thailand (C) by Michael Y. Yoshino, Carin-Isabel Knoop
Hans Fritz at Novartis Thailand (D): The First 18 Months by Michael Y. Yoshino,
Carin-Isabel Knoop
HansaBank AG by Louis B. Barnes
Hanson Industries (C) by Samuel L. Hayes
Hanson Ski Products, Spreadsheet Supplement by William J. Bruns Jr., Julie H.

Hertenstein
Hansson Private Label, Inc.: Evaluating an Investment in Expansion (Brief Case) by

Erik Stafford, Joel L. Heilprin, Jeffrey DeVolder
Harbus Foundation by James E. Austin, Linda Carrigan
Harcourt Brace Jovanovich, Inc. by Hugo E.R. Uyterhoeven
Harlequin Enterprises Ltd.: The MIRA Decision (Condensed) by Rod E. White, Mary
M. Crossan, Will Mitchell, Ken Mark
Harley-Davidson Inc. by George Athanassakos, Reyer Barel, Saj Karsan
Harman International and KKR (B) by Paul Simko, Daren Dickerson
Harmonic Hearing Co. by Howard H. Stevenson, Craig Stephenson
Harmonized Savings Plan at BP Amoco, Spreadsheet by Luis M. Viceira
Harnischfeger Industries: Portal Cranes by Adam Brandenburger, Gus Stuart
Harold Morton and the Rivendell Board (B) by F. Warren McFarlan, Ingrid Vargas
Harper Chemical Co., Inc., Addendum by E. Raymond Corey
Harrington Collection: Sizing Up the Active-Wear Market (Brief Case) by Richard S.

Tedlow, Heather Beckham
Harrington Financial Group by Alberto Moel, Robert C. Merton

Harry and Learning Team 28 by Lynn Isabella, Roy Kuruvilla, James Pilachowski,
Prashant Prasad
Hartmann Luggage, Video by John A. Quelch
Harvard Business School by David A. Garvin, Srikant M. Datar, Carin-Isabel Knoop
Harvard Stem Cell Institute by William A. Sahlman
Harvey Cohen by F. Warren McFarlan
Haskayne School of Business Student Orientation Barbecue by Frank W. Thirkettle,

Norm Althouse
Havells India: The Sylvania Acquisition Decision (A) by Charles Dhanaraj, K.

Ramachandran, Swetha Dasari
Monica Wong
HBS California Research Center by Ashish Nanda, Thomas J. Delong, Scot Landry
HBS Inc. Simulation Model, Spreadsheet by Peter Tufano, Joshua Musher
HCA, Inc. (A) by Richard S. Ruback
HCC Industries by Kenneth A. Merchant, Lourdes Ferreira
HCC Industries: The Budgeting Philosophy and What Happened, Video by Kenneth
A. Merchant
HCM Beverage Co. by J. Stewart Black, Allen Morrison
HDFC Bank ñ Securing Online Banking by Indranil Bose, R. Chandrasekhar
Head Ski Co., Inc. by C. Roland Christensen, Howard H. Stevenson
Health Development Corp. by Richard S. Ruback

Health Development Corp., Spreadsheet by Richard S. Ruback
Health Stop (B): The Medical Offices by Regina E. Herzlinger
Healthcare and Harvard Business School Alumni in 2008 by Richard G. Hamermesh,

Carin-Isabel Knoop, Cara Sterling
Healthcare Brands Corp., Spreadsheet by David F. Hawkins
Healthcare reform and its implications for the U.S. economy by Regina E. Herzlinger
Hedged Cost of Funds and Interest Rate Arbitrage by Marc Lipson
Hedging by Samuel E Bodily
Heidrick & Struggles International, Inc. by Robert G. Eccles, David Lane
Heineken N.V.: Buckler Non-Alcoholic Beer by Sandra Vandermerwe, James

Henderson

Daniella Ballou
Helen Gates by Gerry Yemen, Martin N. Davidson
Help the World See: Self-Sustaining Eye Care in Belize by J. Gregory Dees, Jeffrey
Orenstein, Jaan Elias
Henderson Global Investors by Robert F. Bruner, Dennis Hall, Roger Mitchell, Craig
Ruff
Henderson Land: The Bid for the Hong Kong Station Development Project by
Frederik Pretorius, Mary Ho
Henkel KGaA: Detergents Division by David J. Arnold
Henleysí Distribution Channels for Domestic Appliances in Chinaís Transitioning

Economy by Don Lee
Henry Birks & Sons, Inc. by Mary M. Crossan, Ken Mark
Henry J. Kaiser and the Art of the Possible by Anthony J. Mayo, Mark Benson, David
Chen
Henry Walters (A) by Paul W. Marshall
Herman Miller (B): Creating Innovation Streams by Sandra J. Sucher
Hermitageís Russian Quandary (A) by Eric Werker, Raymond Fisman, Lauren Weber
Hewlett-Packard (A) by Rohit Deshpande, Seth Schulman
Hewlett-Packard Co.: The War Within by Krishna G. Palepu, Jay W. Lorsch, Eliot
Sherman, Carin-Isabel Knoop
Hewlett-Packard Co.ís Home Products Division (C): Lessons from Europe by Michael
Y. Yoshino, Carin-Isabel Knoop
Hewlett-Packard Imaging Systems Division: Sonos 100 C/F Introduction by Frank V.

Cespedes, Marie Bell
Hewlett-Packard: Creating a Virtual Supply Chain (A) by Carlos Cordon, Ralf W.

Seifert, Thomas E. Vollmann, Petri Lehtivaara
Hewlett-Packard: Creating a Virtual Supply Chain (B) by Carlos Cordon, Ralf W.

Seifert, Petri Lehtivaara
Hewlett-Packard: Creating, Running, and Growing an Enduring Company by H. Kent

Hewlett-Packard: Lexmark in 2001 by Charlene Zietsma, Ken Mark
Hewlett-Packard: Manufacturing Productivity Division (A) by Benson P. Shapiro,

Lawrence B. Levine
Hewlett-Packard: Singapore (B) by Dorothy Leonard-Barton, George Thill
Hewlett-Packard: The Flight of the Kittyhawk (B) by Clayton M. Christensen
Hewlett-Packard-Compaq: The Merger Decision by Krishna G. Palepu, Jonathan

Barnett
Hewlett-Packardís Merced Decision by Clayton M. Christensen, Matthew C.

Verlinden
Hewlett-Packardís Santa Rosa Systems Division (A1): The Profiling Process and
Creation of the Future Model by Michael Beer, Gregory C. Rogers
Hewlett-Packardís Santa Rosa Systems Division (A4): Progress on a Journey by

Michael Beer, Gregory C. Rogers
Hewlett-Packardís Santa Rosa Systems Division (B1): The Top Team Assessment by
Michael Beer, Gregory C. Rogers
Hewlett-Packardís Santa Rosa Systems Division (B3): Assessing Organizational

Fitness Profiling by Michael Beer, Gregory C. Rogers
Hexcel Corporation by Basil A. Kalymon, Jordan Mitchell
Hicorp, Inc. by David F. Hawkins
Hidden Costs of Organizational Dishonesty by Petia K. Petrova, Noah J. Goldstein,

Robert B. Cialdini
Higashimaru Shoyu Co. Ltd. (B): Revitalizing the Organization by Robin Cooper
Higgins vs. Commissioner by Henry B. Reiling
High Impact Salesforce: The Investment You Canít Afford Not to Make by Benson P.
Shapiro
Highlandsí Garden Village by Arthur I Segel, Eve Bould, Harry C. Midgley
Highway 407 Express Toll Route by Helen Wojcinski, Jacqueline Murphy
HiJinx, Inc. by Nabil N. El-Hage
HiJinx, Inc., Courseware, Spreadsheet by Nabil N. El-Hage
Hikma Pharmaceuticals (B) by John A. Quelch
Hilti France: Strategy Implementation (A) by Sean Meehan, Janet Shaner
Hilton Hotels: Brand Differentiation through Customer Relationship Management by

Lynda M. Applegate, Gabriele Piccoli, Chekitan S. Dev
Hints for Case Teaching by Benson P. Shapiro
Hintz-Kessels-Kohl A.G. by Thomas R. Piper, Max Donner

Hoechst in the United States (A) by Benjamin Gomes-Casseres, Krista McQuade
Hollydazzle.com by Ratna Sarkar
Hollywood in India: Protecting Intellectual Property (A) by Lakshmi Iyer, Namrata

Arora
Holt Renfrew by P. Fraser Johnson, Amrou Awaysheh
Home Depot, Inc., in the New Millennium by Krishna G. Palepu, Jeremy Cott
Home Technologies, Inc.: Merging Corporate Learning Centers (A) by Mark E.

Haskins, Jill Simandl
Homeless World Cup: Social Entrepreneurship, Cause Marketing, and a Partnership

with Nike by George Foster, Jocelyn Hornblower, Norm OíReilly
Honda Performance Development: CART vs. IRLñ Who Has the Inside Track? by
George Foster, David W. Hoyt, Tom Covington, Jake Moskowitz
Honda: Innovation The Chinese Way by Ali Farhoomand, Minyi Huang, Ricky Lai
Honda-Rover (A): Crafting an Alliance by James K. Sebenius, Ashish Nanda, Ron S.

Fortgang
Honda-Rover (D): The Changing Tide of the BMW-Rover Alliance by James K.

Sebenius, Ashish Nanda, Ron S. Fortgang
Honey Care Africa (B): Opportunity Knocks by Oana Branzei, Michael Valente
Honeywell Inc. and Global Research Development by Andrew C. Inkpen
Hong Kong Disneyland by Michael N. Young, Donald Liu
Wang, Andrew Lee
Hong Kong TradeLink: News from the Second City by Benn Konsynski, John King
Hong Kongís Financial Crisisñ 1997-98 by John Whitman, Maria J. Cascales
Hong Kongís National Information Infrastructure by Ali F. Farhoomand, Pauline Ng

Hong Kongís Ocean Park: Taking on Disney by Michael N. Young, Deborah Liu,
Donald Liu, Derek Au, Karen Hung, Crystal Wong, Marty Yam
Hospital Corp. of America (A) by W. Carl Kester
Hospital Corp. of America (B) by W. Carl Kester
Hospital Equipment Corp. by Clayton M. Christensen
Hospital Sector in 1992 by Elizabeth Olmsted Teisberg, Eric J. Vayle
Hospital Software Solutions (B) by Elizabeth M.A. Grasby, Jason Stornelli
Hospitality Services ñ The University of Western Ontario by Elizabeth M.A. Grasby,

Andrew T. Sarta
Hostile Takeovers: A Primer for the Decision Maker by Robert F. Bruner
Hotbank: Softbankís New Business Model for Early Stage Venture Incubation by
Henry W. Chesbrough, Mary Teichert Rotelli
Hotmail by Michael J. Roberts, Shripriya Mahesh
Housatonic Partnersñ ArchivesOne, Inc. by Michael J. Roberts, Nabil N. El-Hage
Household Furniture Industry in 1986 by Michael E. Porter, Cynthia A. Montgomery,

Charles W. Moorman
How Companies Become Platform Leaders by Annabelle Gawer, Michael A.

Cusumano
How Executives Can Enhance IP Strategy and Performance by Markus Reitzig
How Far Can Luxury Brands Travel? Avoiding the Pitfalls of Luxury Brand Extension
by Mergen Reddy, Nic Terblanche, Leyland Pitt, Michael Parent
How Media Choices are Changing Online Advertising by Stephen P. Bradley, Nancy
Bartlett
How Private Action Can Reduce Public Vulnerability by Erwann Michel-Kerjan

How Project Leaders Can Overcome the Crisis of Silence by Joseph Grenny, David
Maxfield, Andrew Shimberg
How Serial Entrepreneurs Build and Manage a Board of Directors in a Venture-

Backed Start Up by Michael J. Roberts, William A. Sahlman, Sasha Novakovich
How Should a Company Respond to a Product Harm Crisis? The Role of Corporate
Reputation and Consumer-Based Cues by Daniel Laufer, W. Timothy Coombs
How Should Board Directors Evaluate Themselves? by Laurence J. Stybel, Maryanne

Peabody
How Social-Cause Marketing Affects Consumer Perceptions by Paul N. Bloom, Steve

Hoeffler, Kevin Lane Keller, Carols E. Basurto Meza
How Storytelling Builds Next-Generation Leaders by Douglas A. Ready
How to Capture Value from Innovation: Shaping Intellectual Property and Industry
Architecture by Gary P. Pisano, David J. Teece
How to Find Answers Within Your Company by Marshall W. Van Alstyne, Hind
Benbya
How to Induce Retailers to Reduce Stockouts? by V.G. Narayanan
How to inspire value-laden collaborative consumer-generated content by Albert Jr

M. Muniz, Hope Jensen Schau
How to Make Sense of Weak Signals by Paul J.H. Schoemaker, George S. Day

Nagle
How to Manage Outside Innovation by Kevin Boudreau, Karim R. Lakhani
How to Market to Generation M(obile) by Fareena Sultan, Andrew Rohm
Rzymski
Howard Schultz, Video by Kathleen Meyer, Nicole Pearce
Howard, Shea & Chan Asset Management (A) by Benson P. Shapiro

Howard, Shea & Chan Asset Management (B) by Benson P. Shapiro
Howard, Shea & Chan Asset Management (C) by Benson P. Shapiro
Howard, Shea & Chan Asset Management (D): Sales Presentation by Benson P.
Shapiro
Howie Cohen at Versity.com by Leslie A. Perlow
HOYA Corporation (A) by W. Carl Kester, Masako Egawa
HOYA Corporation (B) by W. Carl Kester, Masako Egawa
HP, Compaq, and the Computer Industry in 2001 and Beyond by Robert A.
Burgelman, Philip Meza
HP: The Computer is Personal Again by Rajiv Lal, Catherine Ross
HP-Cisco Alliance (B) by Tiziana Casciaro, Christina Darwall
HPís ProCurve in 2009: Internal Entrepreneurship Navigates Evolving Corporate

Strategy by Robert A. Burgelman, Webb McKinney, Philip Meza
HSBC Holdings by Tarun Khanna, David Lane
HubSpot: Inbound Marketing and Web 2.0 by Thomas Steenburgh, Jill Avery,
Naseem Dahod
HubSpot: Lower Churn though Greater CHI by F. Asis Martinez-Jerez, Thomas

Steenburgh, Jill Avery, Lisa Brem
Hudson Manufacturing Co. by Paul A. Gompers, Vanesa Del Valle Broussard
Hudson Nuptials (A) by Stewart Thornhill, Ryan Little
Hugo Chavezís Public Policy Vision for Venezuela: Rooted in the Past, Doomed in the
Future? by David W. Conklin, Danielle Cadieux
Human Resource Management at American Airlines by Gary W. Loveman
Human Resources at Hewlett-Packard (B) by Michael Beer, Gregory C. Rogers
Human Resources at Hewlett-Packard by Michael Beer, Richard O. Von Werssowetz
Hungaryís Reform Process by David W. Conklin, Danielle Cadieux

Hutchison Whampoa Ltd. and the Cheung Kong Center by Frederik Pretorius, Mary
Ho
Hutton Branch Manager (D) by Lynn Sharp Paine, Jane Palley Katz
Huxley Maquiladora by Paul W. Beamish, Jaechul Jung, Joyce Miller
Hydro One Inc.: CEO Compensation by Ramasastry Chandrasekhar, Stephen Sapp
Hyundai and Kia: Automobile Branding in China by Amy Tang, Paul Y.J. Kim

IBET Pension Fund by Arthur I Segel
IBM 360: Giant as Entrepreneur by Joseph L. Bower, William O. Ingle
IBM Canada: Global Services (A) by Michael L. Tushman, David Kiron, Wendy Smith
IBM Corp. Turnaround by Robert D. Austin, Richard L. Nolan
IBM Culture in Its Architecture by A. Eugene Kohn, Kerry Herman
IBM Ireland: Reinventing Education Crosses the Atlantic by Rosabeth Moss Kanter,
John Scannell
IBM Network Technology (B) by Michael L. Tushman, Robert Chapman Wood
IBM On Demand Community by John A. Quelch
IBMís Decade of Transformation: Uniting Vision and Values by Lynda M. Applegate,

Robert D. Austin, Charles C. Heckscher, Boniface Michael, Elizabeth Collins
IBP and the U.S. Meat Industry by David J. Collis, Nancy Donohue
Iceland: Small fish in a global pond by Michael E. Porter, Christian H.M. Ketels
ICI-Nobelís Explosives Co. (Abridged) by Robert S. Collins, Michael L. Gibbs, Roger

W. Schmenner, Henning Von Spreckelsen
iCraveTV.com: A New-Media Upstart by Mary M. Crossan, Margaret Ann Wilkinson,
Ken Mark, Tammy Smith
IDD Connection Between a Reform-in-Progress China and a Deregulated Hong Kong

by Pun-Lee Lam, Alexandra Yiu, Ka-Fu Wong
Idea Village (B) by Joseph B. Lassiter, Dan Heath
Idea Village (C) by Joseph B. Lassiter, Dan Heath
Identify the Industriesñ 1996 by William J. Bruns Jr., Sharon M. McKinnon, Jeremy
Cott
Identifying and Developing Capable Leaders by Clayton M. Christensen
Identifying and Exploiting the Right Entrepreneurial OpportunityÖ For You by

Howard H. Stevenson, Shirley M. Spence
Identifying and Realizing Investments in Eastern Europe (A) by Ray A. Goldberg,

Robert E. Kennedy, Laure Mougeot Stroock
Identifying Venture Opportunities by Dennis Rohan, Jocelyn Hornblower
If Only We Knew What We Know: Identification and Transfer of Internal Best

Practices by Carla OíDell, C. Jackson Grayson Jr.
If We Blew It Up, Then We CouldÖ . by Stacey Childress
IFRS in China by Karthik Ramanna, G.A. Donovan, Nancy Hua Dai
Ilene Lang and the Catalyst Search (B) by Laura L. Nash, Myra M. Hart
ILinc: Case Study of a Start Up by Mark Rice
Illinois Superconductor Corp.: Forecasting Demand for Superconducting Filters by

Mohanbir Sawhney, Lisa Damkroger, Greg McGuirk, Julie Milbratz, John Rountree
Illustrating the Financial Benefits of Green Chemistry by Andrea Larson, Geoffrey

Archer, Mark White, Jeff York
Imaginarium by Laureano Berasategui, Francisco Pares, Lluis G. Renart
iMergent (A) by Mark T. Bradshaw
ImmuLogic Pharmaceutical Corp. (A): March 1991 by Josh Lerner

ImmuLogic Pharmaceutical Corp. (B1): Malcolm Gefter by Josh Lerner
I-Mode: NTT DoCoMoís Wireless Data Service by Seungjin Whang
Implementing a Learning Plan to Counter Project Uncertainty by Mark Rice, Gina

Colarelli OíConnor, Ronald Pierantozzi
Implementing Sales Force Automation at Quantum Technology by James Lattin,

Dana Nunn
Implicit Predictors of Consumer Behavior by Gerald Zaltman, Kathryn Braun, Nancy

Puccinelli, Fred Mast
Importance of Structure and Process to Strategy Implementation by Eric M. Olson,

Stanley F. Slater, G. Tomas M. Hult
Improving the Performance of Top Management Teams by Andrew J. Ward, Allen C.

Amason, Jeffrey A. Sonnenfeld, Bradley R. Agle, Melenie J. Lankau
Improvisational Model for Change Management: The Case of Groupware

Technologies by J. Debra Hofman, Wanda J. Orlikowski
IMVU by Andrew Rachleff, Bethany Coates
In Vivo to in Vitro to in Silico: Coping with Tidal Waves of Data at Biogen by Juan
Enriquez, Gary P. Pisano, Gaye L. Bok
InBev and Anheuser-Busch by Andrew C. Inkpen
Incept LLC and Confluent Surgical (A) by Bhaskar Chakravorti, Toby Stuart, James
Weber
Increasing Supplier-Driven Innovation by John W. Henke, Chun Zhang
Incremental Process for Software Implementation by Robert G. Fichman, Scott A.

Moses
Indesit Company: Does Global Matter? by Joseph L. Bower
India (A) by Richard H.K. Vietor, Waleed J. Iskandar, Max L. Weston
India in 1996 by Robert E. Kennedy, Teresita Ramos

India in the 1990s by George C. Lodge, Anu Bhasin
India: Democracy and Development by Richard H.K. Vietor, Nicole Forrest
Indian Oil Corp. Ltd.: Project Manthan by Abhijit Gopal, Manish Kumar
Indian Premier League: Bollywood and Entrepreneurship Transform a Sport by

George Foster, David W. Hoyt
Indian Railways: Building a Permanent Legacy? by Aldo Musacchio, Tarun Khanna,

Rachna Tahilyani
Indianapolis: Activity-Based Costing of City Services (B) by Robert S. Kaplan
Indianapolis: Implementing Competition in City Services by William J. Bruns Jr.,

Roger Atherton
Indiaís Big Bazaar, Video by Ananth Raman, Laura Winig
Indiaís Negotiations Concerning the Dabhol Power Company 2001-2005 by David

W. Conklin, Danielle Cadieux
INDITEX: Outsourcing in Tanger by Alfred Vernis
Indonesia: Attracting Foreign Investment by Michael E. Porter, Christian H.M. Ketels
Indupalma (A1): The Initial Years, 1961-1977 by Diana Fernandez, Diana M. Trujillo,
Roberto Gutierrez
Indus Towers: Collaborating with Competitors on Infrastructure by Ranjay Gulati, F.

Asis Martinez-Jerez, V.G. Narayanan, Rachna Tahilyani
Industrial Accessories Ltd. by James E. Hatch, Ken Mark
Inequality and Globalization by David A. Moss, Anna Harrington, Jonathan Schlefer
Inequality and the ìAmerican Modelî by Rafael Di Tella, Ingrid Vogel
Inequality in Brazil by Aldo Musacchio
Infinet Communications Inc. (B) by Kenneth G. Hardy, Meredith Lamb

Inflation Targeting by Francis Warnock, Justin Drake
Influence of People on the Performance of IPO Firms by S. Trevis Certo, Ronald

McMullen
Influencing Customer Behavior in Service Operations by Frances X. Frei, Amy C.

Edmondson
Influenza Pandemic Planning at LHSC by Elizabeth M.A. Grasby, David House

Gilland, Hau Lee
Information Privacy and Marketing: What the U.S. Should (and Shouldnít) Learn
from Europe by H. Jeff Smith
Information Resource Management at Hydro-Quebec by Line Dube, Carmen Bernier,

Vital Roy
Information Resources, Inc. (A) by Darrel G. Clarke
Information Systems Backsourcing: Correcting Problems and Responding to

Opportunities by Natasha F. Veltri, Carol Saunders, C. Bruce Kavan
Information Technology for Managers, Business Fundamentals Series by Lynda M.

Applegate, M. Bensaou, Michael Earl, David A. Garvin, Janis L. Gogan, Richard L.
Nolan
Information Technology Management from 1960-2000 by Richard L. Nolan
Infosys Consulting in 2006: Leading the Next Generation of Business and

Information Technology Consulting by Robert A. Burgelman, Aneesha Capur
Infosys Technologies by Ashish Nanda, Thomas J. Delong
InfoVision (A): Technology Transfer at Georgia Tech by Lee Fleming, James Quinn,
Marie Thursby
Infrastructure Finance: The Sydney Cross City Tunnel by Mary Ho, Frederik
Pretorius
ING and Global Financial Integration (B) by David W. Conklin, Danielle Cadieux
ING Bank of Canada (B): The First Two Years by Adrian B. Ryans
ING Direct: Considering E-brokering by Pratima Bansal, Ken Mark
Ingersoll-Rand (C): Managing Multiple Channelsñ 1987 by V. Kasturi Rangan
Inhale Therapeutics: Executing and Growing the Business Model by Henry W.

Chesbrough, Gillian Morris
Inland Steel Industries (A) by Kirk O. Hanson, Stephen Weiss
Inland Steel Industries, Video by Kirk O. Hanson
Innermotion (A) by Peter Laub, James A. Phills
Innocents Abroad: Currencies and International Stock Returns, Spreadsheet by

Mihir A. Desai
Innovating an ìOutsourced R&Dî Process for Matsushita Electric (MEI): Launching

the Panasonic Digital Concepts Center by Henry W. Chesbrough, Jeremy Tachau
Innovation and efficiency: It is possible to have it all by Matthew Sarkees, John S.

Hulland
Innovation and Leadership Values by Raymond E. Miles
Innovation and Learning in Teams: The Challenges=the Benefits by Amy C.

Edmondson, Ingrid M. Nembhard
Innovation Corrupted: The Rise and Fall of Enron (B) by Malcolm S. Salter
Innovation From Inside Out by Erik Simanis, Stuart L. Hart
Innovation in Government: The United States Department of Defense ñ Two Cases

by Michael J. Lippitz, Robert C. Wolcott
Innovation in Megaprojects: Systems Integration at London Heathrow Terminal 5 by

Andrew Davies, David Gann, Tony Douglas
Innovative Organization: Creating Value Through Outsourcing by Steven Tadelis
Insider Trading Quiz by Lynn Sharp Paine, Christopher M. Bruner
Insights from the New Conglomerates by Gerry Kerr, James Darroch
Insteel Wire Products: ABM at Andrews by V.G. Narayanan, Ratna Sarkar

Institut Pasteur by Jonathan West, Mona Ashiya, Nicolas Mottis
Institutional Perspective on Management by Rosabeth Moss Kanter
Integral Capital Partners by Andre F. Perold, Markus F. Mullarkey
Integrated Packaging Corp.: Struggling to Do the Right Thing (A) by Herman B

Leonard, Orson Watson
Integrated Packaging Corp.: Struggling to Do the Right Thing (B) by Herman B

Integrated Packaging Corp.: Struggling to Do the Right Thing (C) by Herman B

Integrated Siting Systems, Inc., Spreadsheet Supplement by Sherwood C. Frey, Dana

Clyman
Integrating Around the Job to be Done, Module Note by Clayton M. Christensen
Integration of Mass Production and Mass Distribution by Alfred D. Chandler Jr.
Integration of Wachovia and Golden West (A) by L.J. Bourgeois, Dave Maher, Matt
Jackson, Adam Schwarzschild
Integration of Wachovia and Golden West (B) by L.J. Bourgeois, Matt Jackson, Adam
Schwarzschild, Dave Maher
Integron, Inc.: The Integrated Components Division (ICD) by David M. Upton,

Michelle Jarrard, Laurie Thomas
Intel and WiMAX in 2010 by Robert A. Burgelman, Debra Schifrin
Intel Capital, 2005 (A) by David B. Yoffie, Barbara J. Mack, Adriana Boden, Lee Rand
Intel Corp.: Going into OverDrive by Anirudh Dhebar
Intel Corp.: The Hood River Project (A) by Robert A. Burgelman, Raymond S.
Bamford
Intel Corp.: The Hood River Project (B) by Robert A. Burgelman, Raymond S.
Bamford
Intel Corp.ñ 1968-2003 by Ramon Casadesus ñ Masanell, David B. Yoffie, Sasha
Mattu
Intel Corp.ñ 1997-2000 by Ramon Casadesus ñ Masanell, Michael G. Rukstad
Intel Corporate Venturing by Nick Dew, S. Venkataraman
Intel in China by Kathleen E. Slaughter, Donna Everatt, Qian Xiaojun
Intel in Wireless in 2006 (A): Tackling the Cellular Industry by Robert A. Burgelman
Intel Labs (A): Photolithography Strategy in Crisis by Henry W. Chesbrough
Intel NBI: Intel Corporationís New Business Initiatives (A) by Willy Shih, Thomas
Thurston
Intel Pentium Chip Controversy (A) by V.G. Narayanan, James A. Evans
Intel Pentium Chip Controversy (B) by V.G. Narayanan, James A. Evans
Intellectual Property Exchange (A) by Lynda M. Applegate, Gavin Clarkson
Intellectual Propertyñ The Ground Rules by James G. Conley, David Orozco M.
Intellectual Ventures by Andrei Hagiu, David B. Yoffie, Alison Berkley Wagonfeld
Intelís Pentium: When the Chips are Down (A) by Stephen A. Greyser, Norman Klein
Intelís Pentium: When the Chips are Down (B) by Stephen A. Greyser
Intelís Site Selection Decision In Latin America by Roy C. Nelson
Interactive Minds (A) by William A. Sahlman, Michael J. Roberts, Christina Darwall
Landry
Intercon Japan by Marie-Therese Flaherty, Kazuhiro Mishina
Interest Rate Regulation and Competition in the Banking Industry in Hong Kong by
Yue-Chim Richard Wong, Alexandra Yiu, Jennifer Li, Jack Li, Ka-Fu Wong
Interest Rates, Market Pricing, and Compounding by Robert S. Harris, Robert M.
Conroy
Interesting Problems and Interesting Research: A Path to Effective Exchanges

Between Managers and Scholars by R. Duane Ireland, David Ketchen Jr.
Internal Entrepreneurship at the Dow Chemical Co. by Bala Chakravarthy, Hans

Huber
International Business Machines Corp. (B) by David F. Hawkins
International Business Machines Corp. (C) by David F. Hawkins
International Business Machines Corporation: Issuer Put Options by Jordan Posell,

Kenneth Eades
International Drilling Corp. (A) by Kenneth E. Goodpaster, Don Taylor
International Drilling Corp. (B) by Kenneth E. Goodpaster, Don Taylor
International Drilling Corp. (C) by Kenneth E. Goodpaster, Don Taylor
International Entrepreneurship: Managing and Financing Ventures in the Global

Economyñ Overview by Walter Kuemmerle
International Fight League: Strategy for a Mixed-Martial Arts Start-Up by George

Foster, Patrick Arippol
International Institutions by David A. Moss, Louis T. Wells Jr., Lakshmi Gopalan
International Lobbying and The Dow Chemical Company (B): Regulatory Reform in
the USA? by Arthur A. Daemmrich
International Marketing Research: A Global Project Management Perspective by Rb

Young, Robert B. Young, Rajshekhar G. Javalgi
International Place (A): Boston Real Estate Playoff by William Goetzmann, Irina
Tarsis
International Ratios Tell A Storyñ 2005 by Mark E. Haskins
International Rivers Network and the Bujagali Dam Project (A), Spreadsheet by
International Rivers Network and the Bujagali Dam Project (B) by Benjamin C. Esty,
Aldo Sesia
International Sourcing at Intercon by Marie-Therese Flaherty, Eric Mankin
International Speedway Corporation by Paul Simko
International Trachoma Initiative by Diana Barrett, James E. Austin, Sheila McCarthy
International Use of the Myers-Briggs Type Indicator by David A. Thomas, Emily D.

Heaphy
Internationalizing the Cola Wars (A): The Battle for China and Asian Markets by
David B. Yoffie, Richard Seet
Internet Access Providers by Thomas R. Eisenmann, Dan J. Green
Internet Securities, Inc.: Financing Growth by Walter Kuemmerle, Chad Ellis
Interview with Dennis Benderñ Habitat for Humanity International, Video by John A.
Quelch
Interview with John Smith, CEO, BBC Worldwide by John A. Quelch
Interview with Martin Sorrell Update, February 5, 2003 by Joseph L. Bower
Interview with Rob Smith, Senior Partner of Davis Langdon (Video), DVD by Robert
G. Eccles, Kaitlyn Simpson
Interview With Tim Coleman of the Blackstone Group, Video by Guhan Subramanian
Interview with Vittorio Merloni, Video by Joseph L. Bower
Interview with William Amelio, CEO, Lenovo, Video by John A. Quelch
Interview with Zhang Ruimin, CEO, Haier Group, Video by Lynn Sharp Paine,
Jennifer Benqing Gui
Intrategy: A Basic Dimension of Corporate Culture by Pablo Cardona, M Nuria

Chinchilla
Intrawest Corp. by Frances X. Frei, Corey Hajim, Daniel Rethazy

Intrinergy: Carbon Offsets (A) by Samuel E Bodily, Brandon Ogilvie, Brett Brohl
Intrinsix: Managing Growth at an Electronic Design Service Company by H. Kent

Introduction of FM Radio (A): Finally, A ìStaticlessî Radio by Anirudh Dhebar
Introduction of FM Radio (B): FM Takes to the Air by Anirudh Dhebar
Introduction to Accounting Records by William J. Bruns Jr.
Introduction to Activity-Based Costing by Robert S. Kaplan
Introduction to Analytical Probability Distributions by Robert I Carraway, Robert

Jenkins
Introduction to Balance of Payments Analysis by Bruce R. Scott
Introduction to Business, Government, and the International Economy (BGIE),

Course Overview by Catherine S.M. Duggan, Aldo Musacchio, Matthew C. Weinzierl
Introduction to Cost Accounting Systems, Online Tutorial by David F. Hawkins, V.G.

Narayanan, Jacob Cohen, Michele Jurgens
Introduction to Cost-Accounting Systems by David F. Hawkins, Jacob Cohen
Introduction to Financial Ratios and Financial Statement Analysis by William J.

Bruns Jr.
Introduction to Least-Squares Modeling by Phillip E. Pfeifer
Introduction to Marketing by Benson P. Shapiro
Introduction to Optimization Models by Robert I Carraway
Introduction to Responsibility Accounting Systems by David F. Hawkins, Jacob

Cohen
Introduction to Responsibility Accounting Systems, Online Tutorial by David F.

Hawkins, V.G. Narayanan, Jacob Cohen, Michele Jurgens
Introduction to Stockholdersí Equity by Thomas D. Fields, Jacob Cohen
Introduction to the Case Method by Benson P. Shapiro

Introduction to the Cost of Equity by Kenneth Eades
Introduction to the Internal Control Process by David F. Hawkins
Introduction to the Pricing of Options by Walid Busaba, Zeigham Khokher, Jaclyn

Grimshaw
Introductory Note on Financial Statements by Elizabeth M.A. Grasby
Intuit, Inc. by William E. Fruhan
Intuit: Quickbooks Upgrade by Phillip E. Pfeifer
Intuit: Quickbooks Upgrade, Spreadsheet Supplement by Phillip E. Pfeifer
Inventec Corp. by Krishna G. Palepu, Ingrid Vargas
Inventing Breakthroughs and Commercializing Science: Project Note for Students by

Lee Fleming
Inventory by David F. Hawkins
Inventory Exercises by Paul M. Healy
Investigating Large-Scale Sponsorship Relationships as Co-Marketing Alliances by

Francis Farrelly, Pascale Quester
Investing in Japan by Luis M. Viceira, Peter Hecht

Investing in Sponsor-Backed IPOs: The Case of Hertz, Spreadsheet Supplement by

Susan Chaplinsky, Felicia C. Marston, Michael Pozzi
Investitori Associati: Exiting the Savio LBO (B) by Josh Lerner
Investment Analysis and Lockheed Tri Star by Michael E. Edleson
Investment Linked to Commodity Futures by Jay O. Light, Kenneth A. Froot, Nancy

Donohue
Investment Policy at the Hewlett Foundation (2005) by Luis M. Viceira
InvestorSoft by Robin Ritchie, Alim Merali

Investure, LLC, and Smith College by Susan Chaplinsky, Robert S. Harris, Dorothy C.
Kelly
Investure, LLC, and Smith College, Spreadsheet Supplement by Susan Chaplinsky,

Luann J. Lynch, Robert S. Harris
Ions Consulting: The MP 2 Training Program by June Cotte, Seung Hwan (Mark) Lee
Jeremy C. Short
iPremier (C): Denial of Service Attack (Graphic Novel Version) by Robert D. Austin,
Jeremy C. Short
Iran Office Automation Company by Jeanne M. Liedtka, Amir Amiri
Ireland: Celtic Tiger by Don Haider
Iridium Global Satellite Phone System: Lost in Space? by Robert Schieffer, Min Chen
Is Decision-Based Evidence Making Necessarily Bad? by Peter Tingling
Is Your Project Turning into a Black Hole? by Mark Keil, Magnus M hring
iSteelAsia (A) by Rosabeth Moss Kanter, Pamela Yatsko
iSteelAsia.com: A B2B Exchange by Ali F. Farhoomand, Deric Tan
Italy: If Not Now, When? by Richard H.K. Vietor, Julia Galef
ITC e-Choupal: Corporate Social Responsibility in Rural India by Ali Farhoomand,

Saurabh Bhatnagar
Ito Yokado by Walter J. Salmon, Kosei Furukawa, David Wylie
Ito-Yokado: The Challenge of Apparel by Rajiv Lal, Arar Han
Ivar Kreuger and the Swedish Match Empire by Geoffrey G. Jones, Ingrid Vargas
Iíve Got Rhythm: Selling Cardiac Rhythm Management Devices by Regina E.

Herzlinger, William Lagor, Christopher Perry, Scott St. Germain
Ivey Builds: The Second Act by Murray J. Bryant
Ivor Spencer: Putting a Price on Knowledge by Jordan Mitchell, M. Julia Prats
iZumi by Robert F. Higgins, Jacob Broder-Fingert, Eliot Sherman, Sidhartha Palani
J&L Railroad: The Board Meeting by Kenneth Eades, Rick Green, Jeannine Lehman
J.R.D Tata by Nitin Nohria, Anthony J. Mayo, Mark Benson
JA Worldwide: Managing Change in Multi-Governed Environment by Michael Chu,

Barbara Zepp Larson
Jack Ryan and Palisades Produce: Tough Decisions at Pacific Trust (A) by R. Edward
Freeman
Jack Ryan and Palisades Produce: Tough Decisions at Pacific Trust (B) by R. Edward
Freeman
Jack Stack (B) by Kirk O. Hanson, David Bollier
Jack Welch at GE: 1981-2001ñ The Evolution of a Chief Executive, Video by Joseph L.
Bower
Jacobs Suchard: Reorganizing for 1992 by Robert G. Eccles, Philip Holland
Jacques Kemp: ìTowards Performance Excellenceî by Roderick E. White, Andreas

Schotter
JAFCO American Ventures, Inc.: Building a Venture Capital Firm byWalter

Kuemmerle, Chad Ellis
Jaguar plcñ 1984 by Timothy A. Luehrman, William T. Schiano
Jailing Kids for Cash in Pennsylvania (Supplement) by John D. Donahue, Esther Scott
Jamcracker by Robert D. Austin
Jamcracker: Pivot Path by Robert D. Austin
James E. Austin by Zeus Electronics
James vs. United States by Henry B. Reiling
Jamie Dimon and Bank One (A) by Paul W. Marshall, Todd Thedinga
Jan Carlzon, SAS, Video by John P. Kotter
Jan Eriksson at Novartis Indonesia (A) by Carin-Isabel Knoop, Anthony St. George
Jan Eriksson at Novartis Indonesia (B) by Carin-Isabel Knoop, Anthony St. George
Jan Eriksson of Novartis Indonesia, Video by Christopher A. Bartlett, Carin-Isabel

Knoop
Japan Confronts an Interdependent World, Supplement by George C. Lodge
Japan: Beyond the Bubble by Richard H.K. Vietor, Rebecca Evans
Japan: Deficits, Demography, and Deflation by Richard H.K. Vietor
Japanese Financial System: From Postwar to the New Millennium by Ulrike Schaede
Jardines: Tapping the Asian E-Commerce Market by F. Warren McFarlan, Melissa

Dailey, Fred Young
JBS Swift & Co. by David E. Bell, Catherine Ross
Jeanne Lewis at Staples, Inc. (B) by Linda A. Hill, Kristin C. Doughty
Jeanne Lewis at Staples, Inc. (C) by Linda A. Hill, Kristin C. Doughty
Jeff Bowling at the Delta Companies: From Baseball Coach to CEO by Edward D.
Hess, Gosia Glinska
Jeff Bradley (B) by Vijay V. Sathe, C. Paul Dredge
Jeffrey Sonnenfeld (A): The Fall from Grace by Jeffrey Pfeffer, Kimberly D Elsbach,
Victoria Chang
Jerry Rao: Diaspora and Entrepreneurship in the Global Economy by R. Daniel

Wadhwani
Jesse Holman Jones and the Reconstruction Finance Corp. by Nitin Nohria, Anthony
J. Mayo, Bridget Gurtler
Jet Airways (A): Weathering Turbulence by Saumitra Jha, Nathan T. Blair

Jewellworld.comñ Online Jewelry Shopping in China by Shigefumi Makino, Anthony
Fong
Jiamei Dental: Private Health Care in China by William C. Kirby, G.A. Donovan
Jieliang Phone Home! (B) by Willy Shih, Ethan S. Bernstein, Nina Bilimoria
Jill Greenthal at Donaldson, Lufkin & Jenrette: The TCI/AT&T Deal (B) by Ashish
Nanda, Thomas J. Delong, Sarah Thorp
Jim Jorgensen: The Initial Days at Discovery Zone by Thomas Hellmann, Marla Blow,
Blair Boardman
Jim Sawyer (A) by Kenneth E. Goodpaster, Dekkers L. Davidson
Jim Sharpe: Extrusion Technology, Inc. (B) by H. Kent Bowen, Barbara Feinberg
Jim Sharpe: Extrusion Technology, Inc., Video by Paul W. Marshall, Richard G.

Hamermesh
Jinwoong: Financing an Entrepreneurial Firm in the Wake of the Korean Financial

Crisis by Walter Kuemmerle, James Lee, Bokeun Jin
Jive Software by Mark A. Stevens, Mark Leslie, Claire Magat Raffaelli
Job of the General Manager by James L. Heskett
Job Offer Negotiation ñ Applicant by Fernando Olivera, Ryan Quirt, Alan Richardson
Jody McVay by Vijay V. Sathe, Jay Conger
Joe Perez by R. Edward Freeman, Jenny Mead, Luis C. Trevino
John A. Clendenin by Russell A. Eisenstat
JOHN AND ANDREA RICE: ENTREPRENEURSHIP AND LIFE by Howard H. Stevenson,

Shirley M. Spence
John Hancock Mutual Life Insurance Co.: The Inflation Strategy Task Force (B) by
Louis B. Barnes
John R. Nord, MD by Thomas Cross

John Smith, CEO BBC Worldwide, Remarks to AMP, October 2007, Video Supplement
by John A. Quelch
John Trani on Leadership, Video by Hugo E.R. Uyterhoeven
Johnson & Johnson Consumer Products Brazil: Corporate Transformation (A) by

Andrew C. Inkpen
Johnson & Johnson: Hospital Services by Andrall E. Pearson, Johanna M. Hurstak
Johnson Controls, Inc.: Automotive Systems Group, The Georgetown, Kentucky Plant
by Paul Milgrom, D. John Roberts
Johnson Wax: Enhance (A) by Darrel G. Clarke
Johnson Wax: Enhance (B) by Darrel G. Clarke
Johnson-Grace: March 1994 by Amar V. Bhide, Michael A. Santoro
Joline Godfrey, Updateñ 1992-2002 by Linda A. Hill, Jennifer M. Suesse
Jollibee Foods Corp. (B): Global Focus by Christopher A. Bartlett
Jonathan Pellegrin: Closing The Pellegrins Case, Video by John A. Davis
Journey to Sakhalin: Royal Dutch/Shell in Russia (A) by Rawi Abdelal
Joyoung Soymilk Maker: Segmentation, Targeting, and Positioning by Yi Qian
Juan Trippe and Pan American World Airways by Nitin Nohria, Anthony J. Mayo,
Mark Rennella
Judah Folkman and the War on Cancer by Jonathan West, Mona Ashiya, Ambuj Sagar
Judo in Action by Kenneth S. Corts, Debbie Freier
Julia Stasch (A) by Kirk O. Hanson, Jonathan Eisenberg
Julia Stasch (B) by Kirk O. Hanson, Jonathan Eisenberg
Juner New Materials: On the Road to IPO by F. Warren McFarlan, Donglin Xia, Ning
Jia, Ziqian Zhao
Jupiter Management Co. by Ronald W. Moore

Just-in-Time Production Controlled by Kanban by James T. Rhea
K2: Brotherhood of the Rope (B) by James G. Clawson, Gerry Yemen
Kaiser Steel Corp.ñ 1972 by Timothy A. Luehrman, William T. Schiano
Kansas City Zephyrs Baseball Club, Inc., Spreadsheet Supplement by Kenneth A.

Merchant, Krishna G. Palepu, Joseph P. Mulloy
Kanzen Berhad: A Proposed Joint Venture with Pacific Dunlop Ltd. by Donald J.
Lecraw, Boon Lim
Kanzen Berhad: The United States and Antidumping Duties by Donald J. Lecraw,
Boon Lim
Kao Corp. by John A. Quelch, Aimee L. Stern, Noriko Kameda
Kaskazi Network Ltd ñ Distributing to the Bottom of the Pyramid (C) by Leif
Sjoblom, Winifred Karugu, Lisa Schuepbach
Katie Burke (A) by Myra M. Hart, Marco Iansiti, Barbara Feinberg
Katie Burke (B) by Myra M. Hart, Marco Iansiti, Barbara Feinberg
Katrina Garnett by Garth Saloner, Emily Melton
Kaufmann Manufacturing Co. (B) by Julie H. Hertenstein
Kazuo Inamori, A Japanese Entrepreneur by Anthony J. Mayo, Masako Egawa,

Mayuka Yamazaki
Keaneís Acquisition of Metro Information Services (A), Spreadsheet by F. Asis

Martinez-Jerez
Kedaung Industrial Ltd., Video by Louis T. Wells Jr.
Keddeg Company (B): Succession to the Next Generation of Small Business by John
L. Ward, Carol Adler Zsolnay
Keith Ferrazzi ó The Paths to Power by Jeffrey Pfeffer
Keller Williams Realty (B) by James N. Baron, David F. Larcker, Brian Tayan
Kellogg-Worthington Merger by L.J. Bourgeois, Luis Franco, Margaret Cording
Kemp Foods Corp. by David F. Hawkins, F.R. Madera
Ken Hakuta: AllHerb.com by Teresa M. Amabile, Nicole Tempest
Kendall Square Research Corp. (A) by William J. Bruns Jr.
Kendall Square Research Corp. (B2) by William J. Bruns Jr.
Kendall-Vetmat by David J. Reibstein, Elizabeth N. Webster
Kennecott Copper Corporation, Spreadsheet Supplement by William E. Fruhan
Kennedy and the Balance of Payments by David B. Yoffie, Jane K. Austin
Kenny Rogers Roasters in China by Allen Morrison, J. Stewart Black, Tanya

Spyridakis
Kent Thiry: ìMayorî of DaVita by William W. George, Natalie Kindred
Kentucky Fried Chicken in China (A) by Allen Morrison, Paul W. Beamish
Kentucky Fried Chicken in China (A) by Allen Morrison, Paul W. Beamish
Kentucky Fried Chicken in China (B) by Allen Morr ison, Paul W. Beamish
Kentucky Fried Chicken in China (B) by Paul W. Beamish, Allen Morrison
Kentucky Fried Chicken in China (C) by Paul W. Beamish, Allen Morrison
Kerr-McGee, Spreadsheet Supplement by Robin Greenwood, James Quinn
Kevin Simpson at Haemonetics, Video by Linda A. Hill, Katherine S. Weber
Kevin Williams, Supplement (B) by Monica Higgins, John Galvin
Khosla Ventures: Biofuels Strategy by Joseph B. Lassiter, William A. Sahlman, Alison

Berkley Wagonfeld
Khosla Ventures: Investing in Ethanol by Erica Plambeck, Joshua Spitzer
Kibera and the Kenya Slum Upgrading Project (A) by Arthur I Segel, Nicolas P.
Retsinas, Marc Diaz, John Shepherd
Kidnapping Negotiation (D) by Michael A. Wheeler
Kimberly-Clark Andean Region: Creating a Winning Culture by Jeffrey Pfeffer, Megan

Elizabeth Anderson
Kinder Morgan, Inc.ñ Management Buyout by Nabil N. El-Hage, Ewa Bierbrauer,

Francine Chew, Leslie S. Pierson
King Is Dead by Jerold B. Muskin
KingJewels: Ethical Leadership in Practice by MacY Wong, Amy Lau, Raymond Wong
King-Size Co. by David E. Bell, Dinny Starr Gordon
Kingston-Murray Enterprises by Kenneth Eades
Kinyuseisaku: Monetary Policy in Japan (A) by Akiko Kanno, Laura Alfaro
KiOR: Catalyzing Clean Energy by Ramana Nanda, Toby Stuart
Kirin Brewery Co. Ltd. (A) by Dominique Turpin, Joyce Miller
Kirin Brewery Co. Ltd. (D) by Dominique Turpin, Rebecca Chung
Kirk Stone (A) by Vijay V. Sathe, Robert Mueller Jr.
Kmart, Inc. and Builders Square by Lisa Meulbroek, Jonathan Barnett
Kmart, Sears, and ESL: How a Hedge Fund Became One of the Worldís Largest
Retailers by David P. Stowell, Paul Stowell
KíNEX (C): 1994-1996, Going International by Jacques Horovitz, Els Van Weering
Knoll Furniture: Going Public by Paul A. Gompers, Jon Asher Daniels
Knot by William A. Sahlman, Michael J. Roberts, Matthew C. Lieb
Knowledge Management and Competition in the Consulting Industry by Miklos

Sarvary
Knowledge Management at Cap Gemini, Ernst & Young by Rafael Andreu, Emma
Lara, Sandra Sieber
Knowledge Management at JPL, Video by Dorothy Leonard

Knowledge Management at Siemens Spain by Rafael Andreu, America Grau, Emma
Lara, Sandra Sieber
Knowledge Management in the Wild by Michael Weeks
Knowledge Management: Philosophy, Processes, and Pitfalls by Christine Soo,

Timothy M. Devinney, David F. Midgley, Anne Deering
Knowledge Managementís Social Dimension: Lessons from Nucor Steel by Anil K.

Gupta, Vijay Govindarajan
Knowledge Research Issues by Dan Holtshouse
Knowlton Roberts (B) by Lynn Isabella
Knox Electronics by Robert D. Landel, Amit Mukherjee
Kohler Co. (A), Spreadsheet by Belen Villalonga, Raphael Amit
Komatsu and Dresser: Putting Two Plus Two Together by Ashish Nanda, Georgia
Levenson
Komatsu Ltd. (B): Profit Planning and Product Costing by Robin Cooper
Komatsu Ltd. by Christopher A. Bartlett, U. Srinivasa Rangan
Komatsu Ltd.: Project Gís Globalization by Christopher A. Bartlett
Komatsu: Ryoichi Kawaiís Leadership by Christopher A. Bartlett
Koo Foundation Sun Yat-Sen Cancer Center: Breast Cancer Care in Taiwan by
Michael E. Porter, Jennifer F. Baron, C. Jason Wang
Korea First Bank (A) by Yasheng Huang, Kirsten J. OíNeil-Massaro
Korea Stock Exchangeñ 1998 by Tarun Khanna, Krishna G. Palepu, James Jinho
Chang
Korea: On the Back of a Tiger (Abridged) by Yasheng Huang
Korea: On the Back of a Tiger by Yasheng Huang
KPMG (A): A Near-Death Experience by Robert G. Eccles, Eliot Sherman

KPMG (B): Risk and Reform by Robert G. Eccles, Eliot Sherman
KPMG Peat Marwick U.S.: One Giant Brain by Maryam Alavi
KQED-TV San Francisco by Robert R. Augsburger, Ivy J. Miliman, Jon Abbott
Kraveís Candy Co.ñ Clodhoppers (A) by Stewart Thornhill, Chris Sturby
Kronos (A) by Michael J. Roberts
KTM ñ Venture Capitalist Exit by Stephen Sapp, Charlene Zietsma, Iris Fischlmayr,
Rob Wong
KTMñ Ready to Race by Charlene Zietsma, Richard Wong, Rob Wong
Kyocera Corp.: The Amoeba Management System by Robin Cooper
L.L. Bean: A Search for Growth by Rajiv Lal, Walter J. Salmon, James Weber
La Martina (A): ìPasion Argentinaî by Benoit Leleux, Dominique Turpin, Thomas

Brochier
La Martina (B): Selling the Passion? by Benoit Leleux, Dominique Turpin, Thomas
Brochier
La Nacion Newspaper and the Red Solidaria by Gabriel Berger, Mario Roitter, Cecilia
Rena
LAE Enterprises Corp. by Constance E. Bagley
Laidlaw: The Resignation of James R. Bullock by Joseph N. Fry
Lakeside by Michael A. Wheeler
Lamont Golf Club: What Next? by Donald Barclay
Lapdesk Goes Global ñ Africa First by Daniel J. Isenberg
Lather, Rinse, Repeat: FeedBurnerís Serial Founding Team by Noam Wasserman,

Eric J Olson
Launching the BMW Z3 Roadster, Video by Susan Fournier, Robert J. Dolan

Launching the European Food Safety Authority by Ray A. Goldberg, Hal Hogan
Laura Esserman ñ Paths to Power (Part 1), (Video) DVD by Jeffrey Pfeffer
Laurentian Bakeries (Abridged) by David C. Shaw, Stephen R. Foerster, Mary Heisz,

Rob Barbara
Lawrence Trihn: Venturing to Vietnam by Joshua D. Margolis, Rachel Gordon
La-Z-Boy by George Athanassakos, Muhammad Fuad Farooqi

Leaders Who Make a Difference: Joel Klein Brings Accountability to NYC DOE: Day 2
by Joseph L. Bower, Sonja Ellingson Hout
Leaders Who Make a Difference: Sam Palmisanoís Smarter IBM: Day 2 by Joseph L.
Bower, Sonja Ellingson Hout
Leadership at TDC Sunrise: ìAlways a Smileî or ìCommunication is Lifeî? by Preston

Bottger, George Radler
Leadership at WildChina (A) by Daniel J. Isenberg, Shirley M. Spence
Leadership in Corporate Reporting Policy at Tata Steel by Karthik Ramanna, Rachna

Tahilyani
Leadership in Energy: Jim Rogers at Cinergy by Boris Groysberg, Nitin Nohria,

Colleen Kaftan, Geoff Marietta
Leadership in Work Teams by Pablo Cardona, Paddy Miller
Leadership Problems at Salomon (B) by Lynn Sharp Paine, Michael A. Santoro
Leadership, Alignment, and Performance at Guidant Corp.: An Interview with

Ronald W. Dollens by Catherine M. Dalton
Leading by Leveraging Culture by Jennifer Chatman, Sandra E. Cha
Leading Change at Simmons (B) by Tiziana Casciaro, Amy C. Edmondson, Stacy

McManus, Kate Roloff
Leading Change at Simmons (C) by Tiziana Casciaro, Amy C. Edmondson

Leading Change at Simmons (D) by Tiziana Casciaro, Amy C. Edmondson
Leading Change at Simmons (E) by Amy C. Edmondson, Susan Thyne
Leading for Integrity: Corporate Purpose and Responsibility by Lynn Sharp Paine
Leading Teams Note, Module Note by Jeffrey T. Polzer
Olivier Henry
Leading the Josie Esquivel Franchise (C): Definition of Success over Time by Boris
Groysberg, Laura Morgan Roberts
Lean and Green: The Move to Environmentally Conscious Manufacturing by Richard

Florida
Learning From Collaboration: Knowledge and Networks in the Biotechnology and

Pharmaceutical Industries by Walter W. Powell
Learning from the Quality Movement: What Did and Didnít Happen and Why? by
Robert E. Cole
Learning Teams at the Darden Business School by Joseph Harder
Learning Teams: Shrinking to Fit (A) by James G. Clawson, Gerry Yemen, Sondra
Solovay
Learning Through Alliances: General Motors and NUMMI by Andrew C. Inkpen
Learning with Cases by Thomas V. Bonoma
Lease Accounting and Analysis by David F. Hawkins
Leasing Computers at Persistent Learning, Spreadsheet by Devin Shanthikumar
Leasing the Pennsylvania Turnpike by Jose Gomez-Ibanez, John Foote
Leckenby Co. by David A. Lax, Thomas T. Weeks
Leclerc: The Growth Challenge by Julien Dangles, Tim Calkins

Leerink Swann & Co.: Creating Competitive Advantage by Boris Groysberg, Andrew
N. McLean

Bagley
Legal Aspects of Management Series: Formalizing Business Relationships, A Note on

Contract Formation for Managers by Constance E. Bagley
Legality of Privatizing Public Assets: Link REIT by P.S. Tso, Samuel Tsang
Lehman Brothers (C): Decline of the Equity Research Department by Ashish Nanda,
Boris Groysberg
Lehman Brothers and the Securitization of American Express Charge-Card

Receivables by Andre F. Perold, Kuljot Singh
Lending Club case exhibits, Spreadsheet Supplement by Peter Tufano, Andrea Ryan
Lenovo: Building a Global Brand by John A. Quelch
Lenovo: Building a Global Brand, Video by John A. Quelch, Carin-Isabel Knoop
Lenzing AG: Expanding in Indonesia by Lygeia Ricciardi, Laura Bures, Debora L. Spar
LEO Electron Microscopy Ltd: A Zeiss-Leica Cooperation by J. Peter Killing
Les is More, Times Four by Noam Wasserman
Leslie Brinkman at Versutia Capital by Julie Battilana, Robert Steven Kaplan
Lesser Antilles Lines (B) by Matthias Hild
Lesser Antilles Lines: The Island of San Huberto by Phillip E. Pfeifer, James V. Gelly
Lessons from Everest: The Interaction of Cognitive Bias, Psychological Safety, and
System Complexity by Michael A. Roberto
Lessons Learned? Brooksley Born & the OTC Derivatives Market (A) by Clayton
Rose, David Lane
Leveraged Loans 2007 by Andre F. Perold, Erik Stafford
Leveraging Diversity Through Psychological Safety by Amy C. Edmondson, Kathryn

S. Roloff
Leveraging the Power of Intangible Assets by Wlodek Zadrozny, Zadrozny Wlodek
Leveraging the Web for Corporate Success by David A. Griffith, Jonathan W. Palmer
Levi Strauss & Co.: Global Sourcing (B) by Lynn Sharp Paine, Jane Palley Katz
Levi Strauss Canada Holding an Ember: The GWG (R) Brand by Michael R. Pearce,
Ken Mark, Jordan Mitchell
Leviís at Wal-Mart? by Paul W. Farris, Jordan Mitchell, Ervin R. Shames
Leviton Manufacturing Co., Inc.: Universal Design Marketing Strategy by Cynthia A.

Ingols, James L. Mueller
LG Group: Developing Tomorrowís Global Leaders by J. Stewart Black, Allen

Morrison, Young Chul Chang
Li & Fung (Trading) Ltd. by Gary W. Loveman, Jamie OíConnell
Liabilities and Time by William J. Bruns Jr.
Liability Reporting by Paul M. Healy, Preeti Choudhary
Lianhua Supermarket: Success Through IT Application by Xianghau Lu, Wenbo Chen
Liberal Government of Ontarioís Eco-Tax Fiasco by Michael Sider
Liberty Medical Group (A) by David Caldwell, Robert Pearl, Charles A. OíReilly
License to Build: Town Planning Legislation in Hong Kong? by Ka-Fu Wong,

Alexandra Yiu, Carola Ramon-Berjano
Licensing Strategies of the New ìintellectual Property Vendorsî by Lee Davis
Life Journey Profile: Amee Chande by Bhaskar Chakravorti, Shirley M. Spence
Life Journey Profile: Nicole Gardner by Bhaskar Chakravorti, Shirley M. Spence

Life Sciences Revolution: A Technical Primer by Gary P. Pisano, Stephanie Oestreich,
Clarissa Ceruti

Lifeline Systems, Inc. (A) by H. Kent Bowen, Marilyn E. Matis
Lifetime Networks: Andrea Wong by Victoria Chang, Bill Guttentag, Rod Kramer
Liftright Limited by Mark Vandenbosch, Kenneth G. Hardy
Lille Tissages, S.A. by William J. Bruns Jr.
Limited Liability Companies by Henry B. Reiling
Limits of Structural Change by Jeffrey A. Oxman, Brian D. Smith
Lincoln Electric Co., George Willis, Video by Norman A. Berg
Lincoln Financial Group (A) by David B. Godes, David Lane
Linden Lab: Opening Second Life by Thomas R. Eisenmann, Alison Berkley

Wagonfeld
Link Between Diversity and Resilience by Patrick Reinmoeller, Nicole Van Baardwijk
LinkedIn Corp., 2008 by David B. Yoffie, Michael Slind, Nitzan Achsaf
Linking Customer Loyalty to Growth by Timothy L. Keiningham, Lerzan Aksoy,

Bruce Cooil, Tor Wallen Andreassen
Linux vs. Windows by Ramon Casadesus ñ Masanell, Jordan Mitchell
Lion Capital and the Blackstone Group: The Orangina Deal by G. Felda Hardymon,
Josh Lerner, Ann Leamon
Liquid Gold: Calambra Olive Oil (A) by Phillip E. Pfeifer, Dana Clyman, Laura
Kornish, Jim Smith
Michael Mills
Lisa Sherman (B) by Jens Audenaert
List Testing Exercise: Economic Selection by Phillip E. Pfeifer
Liston Mechanics Corp. by Marc L. Bertoneche
Lithonia Lighting by Nitin Nohria, James D. Berkley
Livedoor by Robin Greenwood, Michael Schor
Livedoor, Spreadsheet by Robin Greenwood, Michael Schor
Livedoor: The Rise and Fall of a Market Maverick by Misawa Mitsuru
Living.Dupont.ca: Virtual Business, Real Money by Kersi Antia, Ilia Frolov, Bharat
Sud
Liz Claiborne, Inc. and Ruentex Industries Ltd. by Marie-Therese Flaherty, Jill S.
Dalby
Loafing in the 21st century: Enhanced opportunitiesñ and remediesñ for withholding
job effort in the new workplace by Roland E. Kidwell
Lobbying for Love? Southwest Airlines and the Wright Amendment, Supplement
(Spreadsheet) by Felix Oberholzer-Gee
Loblaw Companies Ltd.: Differentiation in the 90s and Beyond by Ray A. Goldberg,
Thomas N. Urban
Loblaw Companies Ltd.: The Road Ahead by Ray A. Goldberg, David E. Bell, Ann
Leamon
Local Motors: Designed by the Crowd, Built by the Customer by Michael I. Norton,
Jeremy B. Dann
Locked Tight Storage Facilities by Kenneth Eades, S. Brooks Marshall
Lockheed Aeromod Center, Inc. by Timothy A. Luehrman, William A. Teichner
Lockheed Martin IMS: Making a Contribution and a Profit by Rosabeth Moss Kanter,
Courtney Purrington
Loctite Corp. by Edward D. Arnheiter, John J. Cocco
Loewen Group by Mary M. Crossan, Ariff Kachra

Loewen Group, Inc. by Stuart C. Gilson, Jose Camacho
Londonís Congestion Charge by David Besanko, Johannes Horner, Ed Kalletta
Lonestar by Michael A. Wheeler, Georgia Levenson
Lonestar Electronics, Inc. (C) by Steven C. Brandt
Lonestar Graphite by Robert S. Harris, Jason Gaede
Lonestar Graphite, Spreadsheet Supplement by Robert S. Harris, Jason Gaede
Long Beach Unified School District (A): Change That Leads to Improvement (1992-
2002) by James E. Austin, Robert B. Schwartz, Jennifer M. Suesse
Long-Term Capital Management, L.P. (A) by Andre F. Perold

Perold
LongXi Machinery Works: Quality Improvement (B) by Robert Klassen, Larry Li,
Tom Gleave
Loop Capital: Funding Growth in an Investment Bank, Spreadsheet Supplement by

Gregory White, Jeff Borden, Scott T. Whitaker
Lorex Pharmaceuticals by Phillip E. Pfeifer
Lost Opportunities: Discovering the Path to Consistent Performance at Opportunity

Consultants, Inc. by Robert D. Landel, Michael Skolar, Rob Straker
Lotus Development Corp. in 1994, Supplement by Anita McGahan
Lotus Development Corp.: Entering International Markets by David B. Yoffie, John J.

Coleman
Lotus Development Corp.: Spousal Equivalents (A) by Mary Gentile, Sarah B. Gant
Lou Gerstner by John J. Kao
Louis Gerstner and Lotus Development (A) by Joseph Harder, Tak Kato
Louis Vuitton in Japan by Justin Paul, Charlotte Feroul
Louis Vuitton Moet Hennessy: In Search of Synergies in the Global Luxury Industry
by Kannan Ramaswamy
Lucchetti by U. Srinivasa Rangan, Ed Cale, David Wylie
Lucent Technologies, Inc. (A) by L.J. Bourgeois, Anthony Hamilton-Little
Lucent Technologies: Optical Networking Group by Marco Iansiti, Barbara Feinberg
Lucent Technologies: Provisioning and Postponement by Hau Lee, David W. Hoyt,

Enrique Tello-Lopez
Lufthansa: To Hedge or Not to HedgeÖ by Stephen Sapp
Luis Giusti and the Transformation of Petroleos de Venezuela S.A. by Anne

Donnellon
Lulu.com by Darren Meister, Yinglei Wang
lululemon athletica: Extending the Brand to the Menswear Market by Eric A. Morse,
Ken Mark
Lundberg Systems: 3 Vignettes by Mark Leslie, James Lattin, Mike Harkey
Lycos (A): The Tripod Decision by Giovanni Gavetti, Jan W. Rivkin, Elizabeth Johnson
Lycos (A): The Tripod Decision, Spreadsheet by Giovanni Gavetti, Jan W. Rivkin
Lyric Dinner Theater (A) by Richard G. Hamermesh, Daniel Muzyka
Lyric Dinner Theater (B) by Richard G. Hamermesh, Daniel Muzyka
M&A Legal Context: Basic Framework for Corporate Governance by Carliss Y.

Baldwin, Constance E. Bagley, James Quinn
M&A Legal Context: Hostile Takeovers by Carliss Y. Baldwin, Constance E. Bagley,

James Quinn
Mabuchi Motor Co. Ltd. by Paul W. Beamish, Anthony Goerzen
MAC Development Corp., Video by Richard G. Hamermesh

MacDonald, Dettwiler & Associates Ltd. (B) by Murray J. Bryant, Ryan Kalt
Machinery International (A) by David F. Hawkins
Machinery International (B) by David F. Hawkins
Machinery International, Spreadsheet by David F. Hawkins
Macquarie Bank Limited: Executive Compensation by Murray J. Bryant
Macromedia Inc.ñ Weaving Dreams of Global Markets and New Technologies by

Kamalini Ramdas, Christian Terwiesch, Chris Lehmbeck
Maggie Lena Walker and the Independent Order of St. Luke by Anthony J. Mayo,
Shandi O. Smith
Magic Matrix: Products and Accounts by Benson P. Shapiro
Magna International, Inc. (A) by Timothy A. Luehrman, Yuhai Xuan
Magna International, Inc. (A), Spreadsheet Supplement by Timothy A. Luehrman,

Yuhai Xuan
Mainland Chinaís Travel Liberalisation and Hong Kongís SMEs in Late 2003 by
Michael J. Enright, Vincent Mak
Maintaining Identity After Acquisition: Whatís Next for Lek Pharmaceuticals? by

Lynn Isabella
Major Steckleson at the National Training Center (B): Role for 2LT Hank Smith by
Scott A. Snook, Jeremy Schneider, Robert Kaderavek
Major Steckleson at the National Training Center (C): Role for Captain Flip Finnegan
by Scott A. Snook, Jeremy Schneider, Robert Kaderavek
Mak vs. Canadian Corn Hybrid Research Institute by Marc Banik
Make Mine a Russian Short-Hair, and Hold The Allergies Please. by R. Edward
Freeman, Will Truslow, Pia Ahmad, Bidhan Parmar
Make Yourself Heard: Ericssonís Global Brand Campaign by Kamran Kashani

Making of Verizon by Rosabeth Moss Kanter, Douglas Raymond, Ryan Leo Raffaelli
Making RFID Work: The Worldís Largest University Library RFID Implementation
by Benjamin Yen, Boby Shiu
Making Waves in Rural Kenya by Sebastian Herrmann, Glenn Brophey, Denyse

Lafrance-Horning
Malaysia Airlines (B) by Nabil N. El-Hage
Malaysia: Capital and Control by Rawi Abdelal, Laura Alfaro
Malaysia: People First? by Diego Comin, John Abraham
Malaysiaís Multimedia Development Corporation (A) by David W. Conklin, Joel

Thompson, Sylvie Weeks
Malaysiaís Multimedia Development Corporation (B) by David W. Conklin, Danielle

Cadieux
Malcolm Frank by Nitin Nohria, Alan Price
Malden Mills (A) (Abridged) by Nitin Nohria, Thomas R. Piper
Malincho by William D. Bygrave, Carl Hedberg
Mall of America (B) by Lynn Sharp Paine, Christopher M. Bruner
Mall of America by Elizabeth A. Powell, Sheila McMillen
Management Half-Truth and Nonsense: How to Practice Evidence-Based

Management by Jeffrey Pfeffer, Robert I. Sutton
Management Levels at Staples (C): District Manager by David A. Garvin, Lynne C.

Levesque
Management Levels at Staples (D): Regional Vice President by David A. Garvin,

Lynne C. Levesque
Management Levels at Staples (E): Senior Vice President by David A. Garvin, Lynne
C. Levesque
Management of the Medical Profession: The Paediatrics Department at Patient Care

Hospital by Gilbert Wong, Deric Tan
Managementís Role in Information Security in a Cyber Economy by Amitava Dutta,
Kevin McCrohan
Managerial Algorithmics: Thinking Strategically About Thinking Strategically by

Mihnea C. Moldoveanu
Managerís Primer in Electronic Commerce by Andrew Urbaczewski, Leonard M.

Jessup, Bradley C. Wheeler
Managing a Global Team: Greg James at Sun Microsystems, Inc. (A) by Tsedal Neeley,
Thomas J. Delong
Managing a New State-owned Enterprise: A Daring Experiment by the Beijing

Capital Group by Gilbert Wong, Scarlet Chan, Mary Ho
Managing Business Risk of Information Technology by Robert D. Austin, Richard L.

Nolan
Managing Co-Branding Strategies: Global Brands into Local Markets by Russell

Abratt, Patience Motlana
Managing Creativity at Shanghai Tang by Roy Y. J. Chua, Robert G. Eccles
Managing Creativity in Small Worlds by Lee Fleming, Matthew Marx
Managing Customer Support Knowledge by Thomas H. Davenport, Philip Klahr
Managing Diversity at Cityside Financial Services by Robin J. Ely, Ingrid Vargas

Managing Executive Attention in the Global Company by Julian Birkinshaw, Cyril

Bouquet, Tina C. Ambos
Managing for Integrity: Three Vignettes by Lynn Sharp Paine
Managing Human Resources, Business Fundamentals Series by Michael Beer,

Thomas M. Begley, Linda Bergthold, David P. Boyd, Robert Galford, David A. Garvin,
Eliezer Geisler, Mary
McAfee
Managing Information Technology: Organization and Leadership by James I. Cash Jr.,

John Simon, Thomas H. Davenport
Managing Information Technology: System Development by James I. Cash Jr., John

Simon, Thomas H. Davenport
Managing Information: The IT Architecture by Donna B. Stoddard, Katherine N.

Seger
Managing Interpersonal Conflict by James P. Ware, Louis B. Barnes
Managing Interpersonal Feedback by Louis B. Barnes
Managing Major Accounts by Frank V. Cespedes
Managing National Intelligence (A): Before 9/11 by Constance E. Bagley, Jan W.

Rivkin, Michael A. Roberto, Erika M. Ferlins
Managing Networked Businesses: Course Overview for Students by Thomas R.

Eisenmann
Managing Organizational Transformation: Lessons from the Veterans Health

Administration by Gary J. Young
Managing Pibrex Russia (B): Developing Organizational Strategies to Ensure

Sustainable Profitability by Rachel Doern, Carl Fey
Managing Product Returns for Competitive Advantage by James Stock, Thomas

Speh, Herbert Shear
Managing Product Safety: The Ford Pinto by Kenneth E. Goodpaster, Dekkers L.

Davidson
Managing Risk Across Borders, W.S. Atkins: Strategy for Russia by Paul Strebel, Janet
Shaner
Managing Segwayís Early Development by Richard G. Hamermesh, David Kiron
Managing the Copy-Testing Process by Paul W. Farris, Tania de la Pena Calderon
Managing the Extended Enterprise: The New Stakeholder View by James E. Post, Lee
E. Preston, Sybille Sachs
Managing the Strategic Dynamics of Acquisition Integration: Lessons from HP and
Compaq by Robert A. Burgelman, Webb McKinney

Stephan H. Haeckel
Managing Transitions in the Growing Enterprise by Michael J. Roberts
Managing Variability: Process Control and Process Capability by Kamalini Ramdas
Managing Xeroxís Multinational Development Center (Abridged) by Herminia Ibarra
Managing Xeroxís Multinational Development Center by Russell A. Eisenstat
Manchester Bidwell Corp. (B) by James L. Heskett
Manchester Products: A Brand Transition Challenge, Spreadsheet Supplement by

John A. Quelch, Heather Beckham

Ellis
Manila Water Co. (A) by Michael Beer, Elizabeth Weldon
Manila Water Company by V. Kasturi Rangan
Mannesmann AG by Jay W. Lorsch, Katharina Pick
Manufactured Homes, Inc. by Krishna G. Palepu
Manufacturers Hanover Corp.: Customer Profitability Report by Robert S. Kaplan
Manufacturing at ALZA: The Right Prescription? (B) by Dorothy Leonard-Barton,

Allegra Young
Manufacturing at ALZA: The Right Prescription? (C) by Dorothy Leonard-Barton,

Allegra Young
Manville Corp. Fiber Glass Group (C) (Abridged) by Lynn Sharp Paine
Manville Corp. Fiber Glass Group (C) by Lynn Sharp Paine, Sarah B. Gant
Many Faces of Multi-Firm Alliances: Lessons for Managers by Peter Hwang, Willem
P. Burgers
Mapec Oil Corporation by Robert M. Conroy
Maple Leaf Consumer Foodsñ Fixing Hot Dogs (A) by Allen Morrison, Sam Hill, Scott
Hill
Maple Leaf Foods (A): Leading Six Sigma Change by Brian Golden, Ken Mark
Marc Abrahams: Annals of an Improbable Entrepreneur by Boris Groysberg, Michael

Slind
Marcia Radosevich and Health Payment Reviewñ 1989 (B) by Amar V. Bhide, Brian
Mohan
Marcia Radosevich and Health Payment Reviewñ 1989 (C) by Amar V. Bhide, Brian
Mohan
Marcia Radosevich and Health Payment Reviewñ 1989 (D) by Amar V. Bhide, Brian
Mohan
Marcia Radosevich and Health Payment Reviewñ 1989 (G) by Amar V. Bhide, Brian
Mohan
Margaret Thatcher by Herminia Ibarra, Jennifer M. Suesse
Marge Norman and MiniScribe Corporation by Robert J. Sack, Pat Werhane, Andrew
Wicks, Jenny Mead, Leslie Williams
Marie Bohm and the Aspect Group by Alison Konrad
Marie Trellu-Kane at Unis-Cite, (Video) DVD by Michel Anteby, Julie Battilana
Marine Stewardship Council (A): Is a Joint Venture Possible Between ìSuits and
Sandals?î by Ulrich Steger, George Radler
Marion Boats, Inc. by David F. Hawkins
Mark Berry by R. Edward Freeman, Carl Garrett
Mark Hurd at HP: Driving Strategic Execution by Robert A. Burgelman, Philip Meza
Mark Logan at Visx, Inc. (A) by Gosia Glinska, Philippe Sommer

Mark Miller (A) by Michael J. Roberts
Market and the Mountain Kingdom: Change in Lesothoís Textile Industry by Rawi
Abdelal, Regina Abrami, Noel Maurer, Aldo Musacchio
Market Design in Online Businesses, Module Note by Peter A. Coles
Market Making Exercise by Malcolm P. Baker
Marketing Analysis Toolkit: Breakeven Analysis by Thomas Steenburgh, Jill Avery
Marketing Analysis Toolkit: Breakeven Analysis, Spreadsheet Supplement by

Thomas Steenburgh, Jill Avery
Marketing Analysis Toolkit: Customer Lifetime Value Analysis by Thomas

Marketing Analysis Toolkit: Customer Lifetime Value Analysis, Spreadsheet

Marketing Analysis Toolkit: Situation Analysis by Thomas Steenburgh, Jill Avery
Marketing Antidepressants: Prozac and Paxil by Youngme Moon, Kerry Herman
Marketing at Wachtell, Lipton, Rosen & Katz by Jay W. Lorsch, Samantha K. Graff
Marketing Financial Services to the African-American Consumer: A Comparative

Analysis of Investment Portfolio Composition by Thomas H. Stevenson, D. Anthony
Plath
Marketing for Muggles: The Harry Potter Way to Higher Profits by Stephen Brown
Marketing Input and Innovation Strategy by Elie Ofek
Marketing Mix by Benson P. Shapiro
Marketing New York City by V. Kasturi Rangan, Anita Elberse
Marketing Process by Benson P. Shapiro
Marketing Strategyñ An Overview by E. Raymond Corey

Marketing the ì$100 Laptopî (A) by John A. Quelch
MarketSoft by Joseph B. Lassiter, Diana Gardner
Markham Stouffville Hospital by Murray Bryant, Natasha Ebanks
Marks & Spencer: The Phoenix Rises by Joseph L. Bower
Marks and Spencer Ltd. (B) by Cynthia A. Montgomery, Dianna Magnani
Marks and Spencer Ltd. by Joseph L. Bower, Christine Harris
Marks and Spencer: Plan A by David E. Bell, Nitin Sanghavi, Laura Winig
Marlboro Thursday by Paul W. Farris, Richard Johnson
Marquee: The Business of Nightlife by Anita Elberse, Ryan Barlow, Sheldon Wong
Marriott Corp. (A) by Lynn Sharp Paine, Charles A. Nichols
Marriott Corp. (B) by Lynn Sharp Paine, Charles A. Nichols
Marriott Corporation: The Cost of Capital, Spreadsheet Supplement by Richard S.

Ruback
Marsh & McLennan (B) by Barbara B. Jackson
Martin Marietta: Managing Corporate Ethics (B) by Lynn Sharp Paine
Martin Smith: May 2000 by Josh Lerner, G. Felda Hardymon
Martin Smith: May 2002 by G. Felda Hardymon, Josh Lerner, Ann Leamon
Martingale Asset Management LP in 2008, 130/30 Funds, and a Low-Volatility

Strategy by Luis M. Viceira, Helen H. Tung
Marv Tseu at Active Reasoning by William A. Sahlman, Christina Darwall
Mary Kay Cosmetics, Inc.: Sales Force Incentives (A) by Robert L. Simons, Hilary A.
Weston
Masco Corp. (B) by Michael E. Porter, Cynthia A. Montgomery, Charles W. Moorman

Maskwa Resources: Financing with a Euro Bond by Stephen Sapp, Ken Mark
Mason Instrument, Inc.ñ 1986 (A): Electronics Guidance System for the Cherokee
Missile by E. Raymond Corey
Mason Instrument, Inc.ñ 1986 (B): Electronics Guidance System for the Cherokee
Missile by E. Raymond Corey
Massachusetts General Hospital: CABG Surgery (B) by Steven C. Wheelwright,

Mikelle F. Eastley
Massive Inc. (B) by Clark Gilbert, Joseph B. Lassiter
Massport (B): Change at the Top by Michael A. Roberto, Erika M. Ferlins
Mastering the Art of Change: Managing Convergence and Upheaval by Rosabeth

Moss Kanter, Leonard A. Schlesinger, Lisa Richardson
Materials Technology Corp. by Clayton M. Christensen
Matrix Capital Management (A), Courseware by Malcolm P. Baker, David Lane
Matrix Management: Contradictions and Insights by Erik W. Larson, David H. Gobeli
Matrix Semiconductor Inc. (B): Transitioning from Innovation to Execution by

Robert A. Burgelman, Lyn Denend
Matrix Semiconductor Inc.: Tackling Challenges of Strategic Dimensions by Robert A.

Burgelman, Robert E. Siegel, Lyn Denend
Matsushita Electric Industrial (MEI) in 1987 by Christopher A. Bartlett, Sumantra

Ghoshal
Matt Coffin by William Bygrave, Carl Hedberg
Matt Leeds (A) by Linda A. Hill
Mattel Toys (A): The Financial Realignment by Michael Moffett
Mattelís Long Hot Summer by Jane Wei-Skillern, Sonia Marciano, Barbara Passy
Mattelís Strategy after its Recall of Products Made in China by Jiangyong Lu, Tao
Zhigang, Yu LinHui, Grace Loo
Matter of Ethics by Allan Cohen
Matthew B. Hunter by Deepak Malhotra, John A. Davis
Mattson Project Delta (B) by David Robertson, Robert J. Crawford
Mattson Project Delta (C) by David Robertson, Robert J. Crawford
Maximizing Customer Value Via Mass Customized e-Consumer Services by Richard

T. Grenci, Charles A. Watts
Mayers Tap, Inc. (B)by Robin Cooper, Glenn Bingham
Mayers Tap, Inc. (C) by Robin Cooper, Glenn Bingham
MBA In Jeopardy (B) by Lynn Sharp Paine
McDonaldís and the Hotel Industry by Mark Vandenbosch, Ken Mark
McDonaldís by John A. Quelch, Kerry Herman
McDonaldís Corp. (Abridged) by David M. Upton
McDonaldís Corp. by David M. Upton, Joshua D. Margolis
McDonaldís Corp.: Managing a Sustainable Supply Chain by Ray A. Goldberg, Jessica

Droste Yagan
McDonaldís in India by Kishore Dash
McDonaldís Russia: Managing a Crisis by Youngme Moon, Kerry Herman
McDonaldís: Super-Sized Troubles (A) by Michael A. Roberto
McDonaldís: The Arch Deluxe Launch (Condensed) by Mark Parry, Yoshinobu Sato
McDonaldís: The Arch Deluxe Launch by Mark Parry, Yoshinobu Sato
McDonaldís: The Hamburger Price Wars by Mark Parry
McDuffy, Arms & Ginsberg by Jay W. Lorsch

McGregorís Ltd. Department Store by Thomas J.C. Raymond, Alison Eadie
MCI by Mary E. Barth, Fraser Preston
MCI Communications Corp.: Planning for the 1990s by Robert L. Simons, Hilary A.
Weston
MCI Takeover Battle: Verizon Versus Qwest by Malcolm P. Baker, James Quinn
MCI Takeover Battle: Verizon Versus Qwest, Spreadsheet by Malcolm P. Baker,

James Quinn
MCI-WorldCom Combination (A) by Paul M. Healy, Jacob Cohen
MCI-WorldCom Combination (B) by Paul M. Healy, Jacob Cohen
McKay Nursery Co. (A) and (B), Video by Kathleen Meyer, Stephen Weiss
McKinsey & Co. (A)ñ 1956 by Amar V. Bhide
McKinsey & Co. by Jay W. Lorsch, Katharina Pick
McKinsey & Co.: An Institution at a Crossroads by Ashish Nanda, Kelley Morrell
MDCM, Inc. (A): IT Strategy Synchronization by Mark Jeffery, Joseph F. Norton,

Derek Yung
MDCM, Inc. (B): Strategic IT Portfolio Management by Mark Jeffery, Joseph F.

Norton, Derek Yung
Meadowlands by Arthur I Segel, William J. Poorvu
Measure of Delight: The Pursuit of Quality at AT&T Universal Card Services (B) by
Roy D. Shapiro, Michael D. Watkins, Susan Rosegrant
Measurement and Management at CitySoft by V.G. Narayanan, Sanjay T. Pothen
Measuring Brand Health to Improve Top-Line Growth by Julie Dexter Berg, John M.
Matthews, Constance M. OíHare
Measuring Interim Period Performance by David F. Hawkins
Measuring Investment Performance by Kenneth A. Froot, Andre F. Perold
Measuring Mutual Fund Performance by Andre F. Perold, Markus F. Mullarkey

Mebel, Doran & Co. by Samuel L. Hayes
Mechanics of Financial Accounting by David F. Hawkins, Jacob Cohen
MedCath Corp. (A) by Regina E. Herzlinger, Peter Stavros
MedCath Corp. (B) by Regina E. Herzlinger, Louisa Gay
Media General and the Balanced Scorecard (A) by Mark E. Haskins, Darrell Eakes
Media General and the Balanced Scorecard (B) by Mark E. Haskins, Darrell Eakes
Mediating the Wake of Disaster: The MIT Settlement by Michael A. Wheeler, Gillian
Morris
Mediation Exercise: Parent by Dana Clyman
Medical Equipment Inc. in Saudi Arabia by Joerg Dietz, Ankur Grover, Laura
Guerrero
Medical Technology Industry and Japan (A) by Michael D. Watkins
Medicare and Drug-Eluting Stents by David Currie, Mark Arundine
Medicine, Incentive Compensation, and the Law by Richard Bohmer, Bruce Lee Hall
Medi-Cult: Pricing a Radical Innovation by Brian Rogers, Nirmalya Kumar
Mediquip S.A. by Kamran Kashani
Medisys Corp.: The IntensCare Product Development Team by Anne Donnellon,

Joshua D. Margolis
Med-Mart: Transitioning the Business Model (A) by James Lattin, Mark Leslie, Erin
Yurday
MedMira Laboratories: The U.S. OTC Decision by Julia Sagebien
MedNet.com Confronts ëClick-Throughí Competition (Brief Case) by Allegra Young
Medscape by Richard Bohmer, Lisa Shapiro

Medtronic Vision 2010 by Lynda M. Applegate
MedVal Ventures by Regina E. Herzlinger
Meeting of the Overhead Reduction Task Force by John J. Gabarro, James G. Clawson
Meeting the Diversity Challenge at PepsiCo: The Steve Reinemund Era by David A.
Thomas, Stephanie J Creary
Meg Whitman at eBay, Inc. (B) by Jeffrey L. Bradach, Nicole Tempest
Mellon Financial and The Bank of New York by Carliss Y. Baldwin, Ryan D. Taliaferro
Mellon Investor Services by Thomas J. Delong, Vineeta Vijayaraghavan
Meloche Monnex by Luc Wathieu, Kevin Morris
MEM Co., Inc. by John A. Quelch
Mercado by Bethany Coates, Mark Leslie, James Lattin
MercadoLibre.com (A) by Joel Podolny, Andrea Higuera, Lauren Pressman
MercadoLibre.com (B) by Joel Podolny, Andrea Higuera, Lauren Pressman
Mercer Management Consulting (B) by Thomas J. Delong, Michael W. Echenberg
Mercer Management Consultingís ìGrow to Be Greatî (A): The Growth Initiative by

Dorothy Leonard, Carin-Isabel Knoop
Merchant Card Services (C) by Constance E. Bagley, David Lane
Merck & Co., Inc. (C) by Kevin J. Murphy
Merck & Co., Inc.: Addressing Third-World Needs (D) by Kirk O. Hanson, Stephen
Weiss
Merck & Co., Inc.: Addressing Third-World Needs, Video by Kirk O. Hanson
Merck & Co.: Evaluating a Drug Licensing Opportunity, Spreadsheet by Richard S.

Ruback, David Krieger
Merck & Company: Product KL-798 by Sherwood C. Frey, Samuel E Bodily

Merck Latin America (D): Mexico by Michael Beer, James Weber
Merck/Schering-Plough Merger (A) by David F. Hawkins
Merck/Schering-Plough Merger (B) by David F. Hawkins
Merck: Managing Vioxx (A) byRobert L. Simons, Kathryn Rosenberg, Natalie Kindred
Merck: Managing Vioxx (B) by Robert L. Simons, Kathryn Rosenberg, Natalie

Kindred
Merck: Managing Vioxx (C) by Robert L. Simons, Kathryn Rosenberg, Natalie

Kindred
Merck: Managing Vioxx (D) by Robert L. Simons, Kathryn Rosenberg, Natalie

Kindred
Mercury Athletic: Valuing the Opportunity Case Exhibits, Spreadsheet Supplement

by Timothy A. Luehrman, Joel L. Heilprin
Mercury Rising: Knight Ridderís Digital Venture by Clark Gilbert
Mercury Rising: Knight Riderís Digital Venture, Video by Clark Gilbert
Mercy Corps: Positioning the Organization to Reach New Heights by Allen

Grossman, Caroline King
Merged Datasets: An Analytic Tool for Evidence-Based Management by Palmer

Morrel-Samuels, Ed Francis, Steve Shucard
Merger of Equals: The Integration of Mellon Financial and The Bank of New York (A)
Merger of Equals: The Integration of Mellon Financial and The Bank of New York (C)
Merging Brands After Mergers by Kunal Basu
Merging Esso Iceland and Bilanaust (A) by Ken Mark, Gerard Seijts
Merging Esso Iceland and Bilanaust (D) by Ken Mark, Gerard Seijts
Merging Esso Iceland and Bilanaust (F) by Ken Mark, Tony Frost, Gerard Seijts
Meridco Magnesium: International Technology Transfer by Pratima Bansal, Ken

Cole
Meridco Magnesium: The Canadian Perspective by Pratima Bansal, Ken Cole
Meridico Magnesium: The American Perspective by Pratima Bansal, Ken Cole
Merloni Elettrodomestici SpA: Building for Profit by Joseph L. Bower, Bruce McKern,
John Naman
Merloni Elettrodomestici SpA: The Transit Point Experiment by Janice H. Hammond,

Maura Kelly
Merloni Elettrodomestici: Building for a New Century by Joseph L. Bower
Merrill Lynch in 2003: Sunny Skies Ahead? by Boris Groysberg, David Kiron, Paul M.
Healy
Merrill Lynch: Integrated Choice, Supplement by F. Warren McFarlan, Christina L.

Ruth
Metalcraft Supplier Scorecard by V.G. Narayanan, Susan Kulp, Ronald L. Verkleeren
Metapath Software: September 1997 by G. Felda Hardymon, Bill Wasik
Methods of Intellectual Property Valuation by Susan Chaplinsky, Graham Payne
Methods of Valuation for Mergers and Acquisitions by Michael J. Schill, Paul Doherty
Metreke Cards by Steven C. Wheelwright
Metro International S.A. by Tarun Khanna, Felix Oberholzer-Gee, Vincent Dessain,

Ane Damgaard Jensen, Anders Sjoman
Metso Paper: Globalization of Finnish Metal Workshops by Lynda M. Applegate,

Marikka Heikkila, Kalle Lyytinen
Meubles Canadel: Looking Towards the Future by Louis Hebert, Mary M. Crossan,
Ken Mark
Mexico (B): Escaping from the Debt Crisis? by Huw Pill

Mexico (C): Reform and Crisisñ 1987-95 by Huw Pill
MFN by Mark Eaker, Faith J. Rubenstein
MGM Mirage by Paul Simko
MGM Mirageís Bid for Mandalay Resort Group (A): Communicating During the
Merger Process by Gregory S. Miller, Michael D. Kimbrough
Michael Bregman by Howard H. Stevenson, Richard O. Von Werssowetz
Michael Bregman, Video by Michael J. Roberts
Michael Dell: Winning on the Demand Side of the Information Revolution by Nancy
F. Koehn
Michaels Craft Stores: Integrated Channel Management and Vendor-Retailer

Relations by Anne Coughlan, Lindsey M. Piegza
Micro Devices Division by Robin Cooper, Christopher D. Ittner
Microfinancing in Tanzania by Ali Farhoomand, Prasun Choudhary
Microsoft and the Tax Reform Act of 1986 by Mary Margaret Frank, Vishal Gupta
Microsoft Canada: Marketing Xbox by Michael R. Pearce, Tanya Mark
Microsoft Goes Online: MSNñ 1997 by David B. Yoffie
Microsoft in the Peopleís Republic of China: 1998 Update by Tarun Khanna, Danielle
Melito
Microsoft Office 2000, Video by Alan MacCormack, Kerry Herman
Microsoft Office: Finding the Suite Spot by Stefan Thomke, Steven Jay Sinofsky
Microsoft Xbox: Changing the Game? by Andrei Hagiu
Microsoft: Multimedia Publications (A) by Marco Iansiti, Ellen Stein
Microsoft: Multimedia Publications (B) by Marco Iansiti, Ellen Stein

Microsoft: Positioning the Tablet PC by Youngme Moon
Microsoftís Search by Jan W. Rivkin, Eric J. Van Den Steen
MicroStrategy, Incorporated: PIPE by Susan Chaplinsky
Mid Ocean Ltd.: Trading Catastrophe Index Options by Kenneth A. Froot, Markus F.
Mullarkey

Midea: Globalization Challenge for a Leading Chinese Home Appliance Manufacturer

by Niraj Dawar, Peter Yuan
Midland Energy Resources, Inc.: Cost of Capital (Brief Case) by Timothy A.

Luehrman, Joel L. Heilprin

Midnight Networks, Inc. by H. Kent Bowen, Marilyn E. Matis
Midnight Oil by Elizabeth M.A. Grasby, Lindsay Brock
Midwest Office Products by Robert S. Kaplan
Migros by Forest Reinhardt, Vincent Dessain, Anders Sjoman
Mike Corbin: Closing the Corbin-Pacific Case, Video by John A. Davis, Courtney
Collette
Mike Finkelstein (B) by Carliss Y. Baldwin, Charles Bryan, Ken Leet
Milagrol Ltda. by Marc Lipson
Milagrol Ltda., Spreadsheet Supplement by Marc Lipson
Milcom: An External Partnership to Commercialize Military Technologies by Henry

W. Chesbrough, Anthony Massaro
Mile High Cycles by William J. Bruns Jr., David J. Ellison

Mile High Cycles, Spreadsheet Supplement by William J. Bruns Jr., David J. Ellison
Milk and Money by Karl Schmedders, Patrick Johnston, Charlotte Snyder
Milk and Money Data Spreadsheet, Spreadsheet Supplement by Karl Schmedders,

Patrick Johnston, Charlotte Snyder
Milkpak Ltd.: International Joint Venture by John A. Quelch, Afroze Mohammed
Millennial Net by Joseph B. Lassiter, Johanna Blaxall
Millipore Corporate Strategy by V. Kasturi Rangan, Nitin Nohria, Robert W. Lightfoot
Millway Fabrics Canada by James A. Erskine, Erin Donovan
Mina OíReilly at Logan Airportís TSA by Michel Anteby, Erin McFee
Minding the Supply Savings Gaps by P. Fraser Johnson, Michiel R. Leenders
Mini Law School by Elizabeth M.A. Grasby, David House
MINI USA: Finding a New Advertising Agency (A) by David B. Godes
Ministry of Finance, Japan by David Currie, Laurel Adams
Minova (C) by Robert Chess
Minova (D) by Robert Chess
Minsheng Bank: Penetrating The US Market Through Acquisition by Ricky Lai,

Gerald Yong Gao, Jiangyong Lu, Hung Gay Fung
Mirage of Marketing to the Bottom of the Pyramid: How the Private Sector Can Help
Alleviate Poverty by Aneel Karnani
Mirassou Vineyards (A) by D. Daryl Wyckoff
MIRR: A better measure by Herbert E. Kierulff
Mission to Mars (B) by Alan MacCormack
Mistry Architects (A) by Amy C. Edmondson, Robert G. Eccles, Mona Sinha

Mitalio Software by John Zerio
Mitel Semiconductor by Mark Vandenbosch, David Large, Gavin Liddy
Mittal Steel: The Making of the Worldís Largest Steel Company (A) by Jordan
Mittal Steel: The Making of the Worldís Largest Steel Company (B) by Jordan
mixi (B) by Mikolaj Jan Piskorski, Mayuka Yamazaki
MJINI: Understanding the Urban Youth Market by Michael Lelyveld, Serge Paul-
Emile, David Wylie
MK II: Building an American Watch Company by Murray Bryant, Ken Mark
Mobil in Aceh, Indonesia (B) by Henri-Claude De Bettignies, Liana Downey
Mobil USM&R (B): New England Sales and Distribution by Robert S. Kaplan
Mobil USM&R (C): Lubricants Business Unit by Robert S. Kaplan
Mobil USM&R (D): Gasoline Marketing by Robert S. Kaplan
Mobile Banking for the Unbanked by V. Kasturi Rangan, Katharine Lee
Mobile Communications Tokyo, Inc. by Walter Kuemmerle
Mobitell (A): Mobile Communications in Russia by Murray J. Bryant, Craig Dunbar,

Konstantin Markov
Mobitell (B): Hedging Alternatives by Murray J. Bryant, Craig Dunbar, Konstantin

Markov
Mobitell (C): Accounting for the Swap Deal by Murray J. Bryant, Craig Dunbar,
Konstantin Markov
Mod IV Product Development Team by Anne Donnellon, Joshua D. Margolis
Models of Corporate Governance: Whoís the Fairest of Them All? by David F.

Larcker, Brian Tayan
Models of Innovation: Startups and Mature Corporations by John Freeman, Jerome S.

Engel
Moet-Hennessy Group by Malcolm S. Salter, Irence L. Sinrich
MoGen, Inc. by Kenneth Eades, Alex Holsenbeck
Molded Dimensions, Inc. by H. Kent Bowen, Virginia A. Fuller, Doren Spinner
Molecular Insight Pharmaceuticals: Integrated Strategy for a Development Stage

Molecular Medicine Company by David P. Baron, Aneesha Capur
Momenta Corp. (C) by Amar V. Bhide
Momentive Performance Materials, Inc. by Victoria Ivashina, David S. Scharfstein
Mondavi Winery by Gregory S. Miller, Thomas Doyle
Mondragon Corp. Cooperativa (MCC) by Ramon Casadesus ñ Masanell, Tarun

Khanna
Monitor Technology: Chris Kerns (Supplement) by Sherwood C. Frey
Monroe Clock Company (B) by Luann J. Lynch
Monsanto: Leadership in a New Environment by Ray A. Goldberg
Monsanto: Realizing Biotech Value in Brazil by David E. Bell, Mary Shelman
Monsantoís Genetically Modified Organisms: The Battle for Hearts and Shopping
Aisles by Ulrich Steger, Mope Ogunsulire, Catherine A. Ramus, Carina Hum
Montagu Private Equity (A) by G. Felda Hardymon, Josh Lerner, Ann Leamon
MontGras: Export Strategy for a Chilean Winery by David J. Arnold, Howard H.

Stevenson
Moods of Norway by Robert D. Austin, Shannon OíDonnell, Dorte Krogh
Moral Decision-Making: Reason, Emotion & Luck by Michael A. Wheeler, Julianna

Pillemer
Moral Person and Moral Manager: How Executives Develop a Reputation for Ethical
Leadership by Linda Klebe Trevino, Laura Pincus Hartman, Michael Brown
Morgan Components by Luis Palencia, Albert Fernandez
Morgan Stanley and S.G. Warburg: Investment Bank of the Future (A) by James K.
Sebenius, David T. Kotchen
Morgan Stanley Dean Witter Private Client Services by Thomas J. Delong, Catherine
Conneely, Ann Rusher, David Darst
Morgan Stanley Japan: Eric Best, Video by Tarun Khanna
Morris Alper & Sons, Inc. (C): Introduction to Video 1 by Benson P. Shapiro, Jeffrey J.
Sherman
Mortgage Guarantee Programs and the Subprime Crisis by Dwight M. Jaffee, Michael
Quigley
MotivAction plc (A) by William J. Bruns Jr.
Motivating From the Top Down by James G. Clawson
Motive Communications by Jeffrey F. Rayport, Marco Iansiti, Myra M. Hart, William

Chan, Find Findsen
Motor City: A Disruptive Business Model (B) by Edward D. Hess
Motorola (B) by Kathleen Meyer, Matt Kelemen, Stephen Weiss
Motorola and Japan (B) by David B. Yoffie, John J. Coleman, David Dobrowolski
Motorola, Inc.: Bandit Pager Project (Abridged) by Steven C. Wheelwright
Motorola, Inc.: Bandit Pager Project by Steven C. Wheelwright, Geoffrey K. Gill
Mountain Lumber Company by Luann J. Lynch
Mountain Man Brewing Co.: Bringing the Brand to Light (Brief Case) by Heide Abelli
Moving Up the Value Chain: A Good Approach for Ireland? by Roy C. Nelson
Mozilla Foundation: Launching Firefox 1.0 (A) by Siobhan OíMahony, Nikhil Raj
Mozilla Foundation: Launching Firefox 1.0 (B) by Siobhan OíMahony, Nikhil Raj
Mozilla: Scaling Through a Community of Volunteers by Hayagreeva Rao, Robert I.

Sutton, David W. Hoyt
MRC, Inc. (Consolidated) by Thomas R. Piper
Mrs. Fields, Inc.ñ 1977-87 by Lynda M. Applegate, Keri Pearlson
Mrs. Fields, Inc.ñ 1993 by Lynda M. Applegate, Keri Pearlson, Randi Wade Purchia
MRT Micro: The CardioScope by Mohanbir Sawhney, Benjamin Hill, John Miller,
Peter Nylund, West Robbins, Richard Wharton, Severine Borut-Zaslavoglou
MSDIñ Alcala de Henares, Spain, Spreadsheet Supplement by Timothy A. Luehrman,

James J. Student
Mt. Auburn Partners Search Fund by William A. Sahlman, Dan Heath
Mubadala: Forging Development in Abu Dhabi by Rawi Abdelal, Irina Tarsis
Multi-jurisdictional Compliance: Yahoo!, Inc. by Ali F. Farhoomand, Marissa

McCauley, Mary Ho
Multinational Corporations in Apartheid-era South Africa: The Issue of Reparations

by Geoffrey G. Jones, Cate Reavis
Multinationals as Engines of Growth? by Geoffrey G. Jones
Multiple Sclerosis Society of Canada: London-Grand Bend Bicycle Tour by Carol

Prahinski, Thomas Kwan-Ho Yeung
Murray Ohio Manufacturing Co. by Krishna G. Palepu
Musictoday, LLC: Implementing a Periodic Review Inventory System by Timothy M.

Laseter, Jay Ashton, Vincent Gu
Musimundo by F. Asis Martinez-Jerez, James R. Dillon
Myelin Repair Foundation: Accelerating Drug Discovery Through Collaboration by

Karim R. Lakhani, Paul R Carlile
Myriad (A): Breast Cancer Testing in Britain by Daniel Diermeier, Shobita
Parthasarathy
Myriad (A): Breast Cancer Testing in the United States by Daniel Diermeier, Shobita
Parthasarathy
Myriad (B): Breast Cancer Testing in Britain by Daniel Diermeier, Shobita

Parthasarathy
MySoftware (B): Finding a New Direction by H. Kent Bowen, Steven J. Spear, Nicole
Tempest
MySoftware Co. (A) by H. Kent Bowen, Nicole Tempest
Mysterious Art and Science of Knowledge-Worker Performance by Thomas H.

Davenport, Robert J. Thomas, Susan Cantrell
Myth of Full Disclosure: A Look at Organizational Communications During Crises by

Jeffrey B. Kaufmann, Idalene F. Kesner, Thomas L. Hazen
Myths About Diversity: What Managers Need to Know About Changes in the U.S.
Labor Force by Judith J. Friedman, Nancy Ditomaso
Name Your Price: Compensation Negotiation at Whole Health Management (B) by

Brian J. Hall, Deepak Malhotra, Nicole Bennett
Name Your Price: Compensation Negotiation at Whole Health Management (C) by

Brian J. Hall, Deepak Malhotra, Nicole Bennett
Naming the Edsel (Condensed) by Susan Fournier, Andrea Wojnicki
Nancyís Specialty Foods: An Information Systems Implementation by Timothy T.C.

Wei, Lisa H. Smith
Narayana Hrudayalaya Heart Hospital: Cardiac Care for the Poor by Tarun Khanna,
V. Kasturi Rangan
Narayana Murthy and Compassionate Capitalism by William W. George, Shailendra J.

Singh, Andrew N. McLean
Narragansett Brewing Company by Tom Nicholas, Lindsey Marshall, Charles Miller
NASA After Challenger: Restoring an Image by Stephen A. Greyser, Norman Klein

NASCAR: Every Second Counts ñ Helping Win from the Pits by Corey Billington,
Michele Barnett Berg, Atul Pahwa
NASDAQ Stock Market, Inc. by Andre F. Perold, Austin Scee
National Australia Bank (B) by Graham Hubbard, Judy Hubbard
National Cranberry Cooperative (Abridged) by Roy D. Shapiro
National Culture and Management by Philip M. Rosenzweig
National Electric Corp. by David F. Hawkins, Norman J. Bartczak
National Fabricators, Spreadsheet Supplement by Larry Wynant, Rob Barbara
National Hockey Leagueís New Television Contract for 2004 and Beyond by Stephen
A. Greyser, Elizabeth E. Smyth
National Innovation Systems and Comparative Industry Evolution by Henry W.

Chesbrough, Gillian Morris
National Railroad Passenger Corporation (ìAmtrakî): Acela Financing by Robert F.

Natura: Exporting Brazilian Beauty by Bruce McKern, Leonardo Yamamoto, Daniela

Bouissou, David W. Hoyt
Natural Blends, Inc. by H. Kent Bowen, Ramchandran Jaikumar, Karen Krause
Natural Blends, Inc., Analysis by H. Kent Bowen, Ramchandran Jaikumar, Karen

Krause
Natureview Farm (Brief Case) by Karen Martinsen Fleming
Navigating a Path to Smart Growth by Sebastian Raisch, Georg von Krogh
Navistar International by Stuart C. Gilson, Jeremy Cott
NCB Office Products Inc. by Paul M. Bishop, Janet Carter
NEC by Marco Iansiti
NEC: A New R&D Site in Princeton by Walter Kuemmerle, Kiichiro Kobayashi
Necanko, Inc. by Carol Prahinski

Neeley University Investment Management Co. by George Chacko, Colin McGrady,

Ian Charles, Veeral Rathod
Negotiating Corporate Change: Confidential Information, Helen Freeman, VP, Small

Appliances Division by James K. Sebenius
Negotiating Equity Splits at UpDown by Noam Wasserman, Deepak Malhotra
Negotiating for Fertilizer by Jeanne Brett, Katherine Nelson, Nicole Tilzer
Negotiating for the Motion Picture Association of America and the Motion Picture
Association: Jack Valenti (A) by James K. Sebenius, Ellen Knebel, Erin Egan
Negotiating on Thin Ice: The 2004-2005 NHL Dispute (A) by Deepak Malhotra, Maly
Hout
Negotiating Partnerships in the Healthcare Industry (A): The Pharmac and Respire
Deal by Stefanos Zenios, Robert Chess, Sara Gaviser Leslie, Lyn Denend
Negotiating Peace Accords in Bellicoso for the Head of the Pro-Peace Party (PPP):
General Instructions and Confidential Information by Michael D. Watkins, Stephen
Reifenberg
Negotiating Peace Accords in Bellicoso for the Leader of the Peasant Freedom Front
(PFF): General Instructions and Confidential Information by Michael D. Watkins,
Stephen Reifenberg
Negotiating Peace Accords in Bellicoso for the Minister of the Presidency (MOP):
General Instructions and Confidential Information by Michael D. Watkins, Stephen
Reifenberg

Jesse Jís Agent by Ian I. Larkin, James K. Sebenius, Guhan Subramanian

Boston Sharks Chief Financial Officer by Ian I. Larkin, Nithyasri Sharma
Negotiating the Right to Know: Rhone-Poulenc and Manchester, Texas (A1) by

Michael A. Wheeler
Negotiating with ìRomansîñ Part 1 by Stephen Weiss
Negotiating With Liars by Robert S. Adler

Negotiation Advice: A Synopsis by Michael A. Wheeler
Negotiation Choices by Michael A. Wheeler
Negotiation Exercise on Tradeable Pollution Allowances: Group C, Utility #1 by

Willis Emmons

Willis Emmons

Willis Emmons
Negotiation Self-Assessment by Michael A. Wheeler
Neoprene by Tom Nicholas, Felipe Tamega Fernandes
Nephila: Innovation in Catastrophe Risk Insurance by Kenneth A. Froot, Michael

Heinrich
NerveWire, Inc. by Nitin Nohria, Anthony J. Mayo
Nestle in 2008 by David E. Bell, Mary Shelman
Nestle Refrigerated Foods: Contadina Pasta & Pizza (B) by V. Kasturi Rangan, Marie
Bell
Nestle S.A.: International Marketing (B) by John A. Quelch
Nestle: Quality on the Boardroom Agenda (A) by Petri Lehtivaara, Carlos Cordon,
Thomas E. Vollmann
Nestle: Quality on the Boardroom Agenda (B) by Petri Lehtivaara, Carlos Cordon,
Thomas E. Vollmann
Nestleís Globe Program (B): July Executive Board Meeting by Peter Killing
Arippol
Netcareís International Expansion by Saul Klein, Albert Wocke
Netflix by Willy Shih, Stephen P. Kaufman, David Spinola

Netonomy by Roger Hallowell, Helen Clement

Kendall Backstrand
Networked Utility Providers by Thomas R. Eisenmann, Alastair Brown
NeuroTherapy Ventures: Catalyzing Neurologic Innovations by Henry W.

Chesbrough
Neverfail Computing by Dan DíHeilly, Kevin Ebel, William D. Bygrave
New Balance Athletic Shoes by Kim B. Clark
New Business Investment Co.: October 1997 by Josh Lerner, Lee Branstetter,
Takeshi Nakabayashi
New Century Financial Corporation by Krishna G. Palepu, Suraj Srinivasan, Aldo

Sesia
New Heritage Doll Company, Spreadsheet Supplement by Heide Abelli, Timothy A.

Luehrman
New Leaders for New Schools by Stig Leschly
New Life: Scaling Up Social Enterprise Start-Ups by Gilbert Wong, Saimond Ip,
Penelope Chan
New New HP in 2004 (A): Leading Strategic Integration by Robert A. Burgelman,

Philip Meza
New Orleans After Katrina Sequel by Jose Gomez-Ibanez, Jonathan Schlefer
New Partnership for Africaís Development by Laura Alfaro, Cate Reavis, Debora L.
Spar
New Product Commercialization: Common Mistakes by V. Kasturi Rangan, Kevin

Bartus
New Product Development Imperative by Steven C. Wheelwright, Edward Smith

New Product Development, Business Fundamentals Series (2nd Edition) by Conrad

Berenson, Marco Iansiti, Thomas J. Kosnik, V. Kasturi Rangan, Stefan Thomke, Gary
S. Lynn, Iris Mohr-Jackson, Behnam Tabrizi, Rick Walleigh, Steven C. Wheelwright,
Alan MacCormack
New Profit, Inc. by James L. Heskett, J. Gregory Dees, Jaan Elias
New Schools for New Orleans 2008 by Stacey Childress, Scott Benson, Sarah Tudryn
New Sector Alliance (A): An Entry into Health Care? by Regina E. Herzlinger, Jeffrey
Cronin, Stacy Schwartz
New Sector Alliance (B) by Regina E. Herzlinger, Louisa R. Gay
New Service Design Exercise by Frances X. Frei
New Space Technologies, Inc. (A) by Edward W. Davis, Dana Clyman, Rodney Davis
New Strategies in Emerging Markets by David J. Arnold, John A. Quelch
New Technologies, New Markets: The Launch of Hongkong Telecomís Video-on-

Demand by Peter Lovelock
New York Bakery (I): Go Live or Stop by David Loree, Ken Mark
New York City Audubon Society by Elizabeth K. Keating

New York Life Insurance Co.: Pension Department by Robert J. Dolan
NEWAD: Is Nightlife Magazine in Montreal a Good Fit? by Stewart Thornhill, Ken

Mark, Jordan Mitchell
Newell Co.: The Rubbermaid Opportunity by Joseph N. Fry
Newfoundland Centre for the Arts by Charlene Zietsma, Gillian Rowe

Nexgen: Structuring Collateralized Debt Obligations (CDOs) by George Chacko, Peter
Hecht, Marti Subrahmanyam, Vincent Dessain, Anders Sjoman
Next Street, LLC by Richard S. Ruback, Royce Yudkoff
Nextel Partners: Put Option, Spreadsheet Supplement by Timothy A. Luehrman
NFL-Network Television Contracts, 1998-2005 by Stephen A. Greyser
Nghe An Tate & Lyle Sugar Co. (Vietnam) by Benjamin C. Esty, Carrie Ferman, Frank
J. Lysy
Nick Fiore: Healer or Hitman? (B) by Clayton M. Christensen, Tara Donovan
Nicolas G. Hayek by John J. Gabarro, Dominik E.D. Zehnder
Nigel Andrews and General Electric Plastics (A) by Todd D. Jick
Nike (B) by C. Roland Christensen, David C. Rikert
Nike (E) by C. Roland Christensen, David C. Rikert, Michael J. Roberts
Nike in China by James E. Austin, Francis J. Aguilar
Nike, Inc.: Entering the Millennium by William E. Fruhan
Nine Dragons Paper-2009 by Michael Moffett, Brenda Adelson
Nintendo: The Launch of Game Boy Color by Robert J. Fisher, Adrian B. Ryans
Nintendoís Disruptive Strategy: Implications for the Video Game Industry by Ali
Farhoomand, Havovi Joshi
Ninth House: e-Learning Software (B) by Amy C. Edmondson, Frances X. Frei, Hanna
Rodriguez-Farrar
Nippon-WTI Ltd. by W. Carl Kester
Nireco Co., Japan: Introduction of the Poison Pill by Mitsuru Misawa
Nissan Canada Inc. by P. Fraser Johnson, Kyle S.K. Hunter
Nissan: The Ghosn Era by Kimio Kase, Hernan Riquelme, Jose Saez
Nixon, Inc. by H. Irving Grousbeck
Nixonís New Economic Policyñ 1971 by Michael G. Rukstad
NOK (B) by Das Narayandas, Akiko Kanno
Nokia and MITís Project Oxygen (Abridged) by David B. Yoffie, Rebecca Henderson
Nokia and MITís Project Oxygen by Rebecca Henderson, Nancy Confrey
Nokia Beyond 2003: A Mobile Gatekeeper? by Robert A. Burgelman, Philip Meza
Nokia Telecommunications: Redesign of International Logistics by Sirkka Jarvenpaa,

Ilkka Tuomi
Nonprofit Mergers: Suburban Job Link and STRIVE/CES by Don Haider
NonStop Yacht S.L. by Charlene L. Nicholls-Nixon, Ken Mark, Jordan Mitchell
Nonverbal Communication: Distinguishing Truth and Lies, Video by Michael A.

Wheeler
Noranda, Inc.: Mining, Smelting, and Sustainability? by Richard H.K. Vietor
Nordstrom, Spanish Version by Walter J. Salmon
Norman Machinery Products, Inc. (C) by J. Keith Butters
Norpak Corp.: The Search for a Perfect Partner by Donald Barclay
Nortel Networksí Business Ventures Group: One Corporationís Take on

Entrepreneurship by Gina Colarelli OíConnor, William T. Maslyn
North American Financial Corporation (NAF): The MLM Project (A) by Vital Roy,
Benoit Aubert
North Village Capital Private Equity by James E. Hatch, Richard Lam
Northeast Ventures: January 1996 by Josh Lerner, Erik K. Jackson
Northern Forest (A) by Robert D. Landel, Chris Lotspeich, Cheng Cui

Northern Forest (C): The Environmentalistsí Views by Robert D. Landel, Andrew
Jones
Northern Forest (E): The State Forestersí Views by Robert D. Landel, Andrew Jones
Northern Telecom (A): AdVantage & DisadVantage by Robert J. Dolan, Sylvie

Ryckebusch
Northern Telecom (B): The Norstar Launch by Robert J. Dolan
Northern Telecom (C): Norstar Is Born by Robert J. Dolan, Sylvie Ryckebusch
Northern Telecom and Netas (B): Transferring Technology to Central Asia by

Rosabeth Moss Kanter, Pamela Yatsko, Kalman D. Applbaum
Northern Telecom and Tong Guang Electronics (C): Future Challenges by Rosabeth
Moss Kanter, Pamela Yatsko
Northrop vs. TRW by Carliss Y. Baldwin, James Quinn
Northwest Airlines and the Detroit Snowstorm (B): Northwestís Response by Roger
Hallowell
Northwest Airlines and the Detroit Snowstorm (C): Class-Action Status Is Granted to
Suits over Northwest Delay by Roger Hallowell
Northwest Airlines: Brush with Bankruptcy (C)ñ March-June 1993 by Leonard A.

Schlesinger, Davis Dyer
Northwest Airlines: Brush with Bankruptcy (D)ñ June-July 1993 by Leonard A.

Northwest Security Services by H. Irving Grousbeck, Christopher S. Flanagan
Norton Auto Supply by Janice H. Hammond
Norton Co. (A) by E. Raymond Corey, William E. Matthews
Norton Co.: Strategic Planning for Diversified Business Operations by Francis J.

Aguilar
Note on Acquiring Bank Credit by Amar V. Bhide, Howard H. Stevenson, Philip

Bilden
Note on Alternative Methods for Estimating Terminal Value by William E. Fruhan
Note on Antidilution Provisions: Typology and a Numerical Example by Walter

Kuemmerle
Note on Bankruptcy in the United States by Timothy A. Luehrman, William A.

Teichner
Note on Basic Option Properties by George Chacko, Vincent Dessain, Peter Hecht,
Anders Sjoman
Note on Behavioral Pricing by John T. Gourville
Note on Break-Even Analysis in Marketing by E. Raymond Corey
Note on Budgeting by Elizabeth M.A. Grasby, David House
Note on Cable Television Regulation by Willis Emmons, David Gossman
Note on Case Learning by E. Raymond Corey
Note on Cash Flow Valuation Methods: Comparison of WACC, FTE, CCF and APV
Approaches by S.K. Mitra
Note on Comparative Treatment of Business Method and Software Patents in the

United States and European Union by Robert C. Pozen, Felicia Ellsworth
Note on Competitive Positioning by Anita McGahan
Note on Consumer Market Segmentation by Christine D. Urban
Note on Contingent Environmental Liabilities by Richard H.K. Vietor, Forest

Reinhardt, Jackie P. Roberts
Note on Critical Moments in Negotiation by Michael A. Wheeler, Gillian Morris
Note on Cross-Border Valuation by W. Carl Kester, Julia Morley
Note on Currency Crises by Robert E. Kennedy, Brian P. Irwin
Note on Depositary Receipts by Walter Kuemmerle
Note on Directorsí Duties and Obligations Under Canadian Law and Custom by
Murray J. Bryant, Ryan Kalt
Note on Diversification as a Strategy by Malcolm S. Salter, Michael E. Porter
Note on Evaluating Capital Investments by Elizabeth M.A. Grasby, David House
Note on Financial Analysis, Problems by Erich A. Helfert
Note on Financial Analysis, Solutions to Problems by Erich A. Helfert
Note on Financial Contracting: ìDealsî by William A. Sahlman
Note on Fiscal Policyñ 1937-61 by Thomas K. McCraw, Daniel A. Pope
Note on Forward Contracts and Swaps by George Chacko, Peter Hecht, Vincent
Note on Health Insurance Coverage, Coding, and Payment by Regina E. Herzlinger, Jo

Ellen Slurzberg
Note on Home Video Game Technology and Industry Structure (Abridged) by Peter
J. Coughlan
Note on Human Behavior: Differences at Work: The Leadership Challenge by Sandra

J. Sucher
Note on Human Behavior: Reason and Emotion by Nitin Nohria, Bridget Gurtler
Note on Industry Peer Networks by Ezra Zuckerman, Stoyan V. Sgourev
Note on Information Technology and Strategy by Richard L. Nolan, Katherine N.

Seger
Note on Innovation Diffusion: Rogersí Five Factors by John T. Gourville
Note on Innovations in Philanthropy by J. Gregory Dees, Karen Jacobson
Note on International Comparisons Concerning Troubled Companies by Steven R.

Fenster
Note on Managed Care by Richard Bohmer
Note on Manufacturing Resource Planning (MRP II) by David A. Garvin, Janet

Simpson
Note on Marketing and the Internet by John Deighton, John Barabino, Alison Berkley
Note on Marketing Arithmetic and Related Marketing Terms, Answers to Exercises

by Benson P. Shapiro
Note on Material Requirements Planning by Chris J. Piper
Note on Mergers and Acquisitions and Valuation by Stephen R. Foerster, Dominique

Fortier
Note on Organizational Effectiveness by Michael Beer
Note on Organizational Learning in Venture Capital by Jerker Denrell, Chris

Tilghman
Note on Physician Compensation and Financial Incentives by Richard Bohmer,

Melanie Harshbarger
Note on Political Risk Analysis by Heidi Deringer, Jennifer Wang, Debora L. Spar
Note on Postponement by Sunil Chopra, Jeffrey Blount, Peter Meindl, Marek Prach,
Danny Su, Fuminori Takemura
Note on Pre-Money and Post-Money Valuation (A&B) by Linda A. Cyr
Note on Pre-Money and Post-Money Valuation (A) by Linda A. Cyr
Note on Pricing by E. Raymond Corey
Note on Process Observation by John J. Gabarro, Anne Harlan
Note on Real Estate Investments by Stephen R. Foerster, Marc Folch
Note on Retail Organizations by David E. Bell
Note on Sealed Bid Auctions by David E. Bell
Note on Sources of Comparative Advantage by David B. Yoffie, John J. Coleman
Note on Store Location by David E. Bell, Jose B. Alvarez
Note on Tax and Accounting Issues in Mergers and Acquisitions by David M.

Meerschwam
Note on the Asset Management Industry by Clayton Rose, Scott Waggoner
Note on the Confrontation Strategy by Robin Cooper
Note on the Convergence Between Genomics & Information Technology by David B.

Yoffie, Dharmesh M. Mehta, Rachel T. Sha
Note on the Hiring and Selection Process by Michael J. Roberts
Note on the Management of Queues by David H. Maister
Note on the Microwave Oven Industry by Robert D. Buzzell, Frederik D. Wiersema
Note on the Motorcycle Industryñ 1975 by Robert D. Buzzell, Dev Purkayastha
Note on the Nonprofit Sector by Allen Grossman, Naomi Greckol-Herlich
Note on the Organizational Implications of Globalization by Erich Joachimsthaler,

Martin Helmstein, Rolf Leppanen
Note on the Private Equity Industry by Steven Rogers, Erik Maurer, Doug Olds, Scott
Ziffra, Andrew Zacharias, Elton Milton
Note on the Retailing Industry by David E. Bell, Ann Leamon
Note on the U.S. Freight Transportation Industry by Janice H. Hammond, John E.P.
Morrison
Note on Transaction and Translation Exposure by W. Carl Kester, Richard P. Melnick
Note on Valuation of Options Using @Risk, Spreadsheet Supplement by Robert M.

Conroy
Note on Valuation of Venture Capital Deals by Thomas Hellmann
Note on Value Drivers by Benjamin C. Esty
Note on Vietnamís Business Climate by John McMillan, Christopher Woodruff, Erin

Yurday
Note on Why Leaders Lose Their Way by William W. George
Note on WTO Disputes: Five Major Cases by David A. Moss, Nicholas Bartlett
NovaCare, Inc.: Helping Make Life a Little Better by Diana Barrett

Novartis AG: Science-Based Business by H. Kent Bowen, Courtney Purrington
Novartis Pharma: The Business Unit Model by Srikant M. Datar, Carin-Isabel Knoop,
Cate Reavis
NoVeggie Inc. by John S. Haywood-Farmer, Joe Figliomeni, Charles Korn
Novell: CEO-Led Turnaround and Growth Strategy by Richard L. Nolan, Robert D.

Austin
Novell: Worldís Largest Network Software Company by Richard L. Nolan
Novo Nordisk Engineering: Running for Fast-Track Project Execution by Carlos

Cordon, Ralf W. Seifert, Francois Jager
Now Everybody Can Fly: AirAsia by Joan Enric Ricart, Daxue Wang
NTT DoCoMo ñ Joint Venture with Tata in Indian Mobile Telecom by Shih-Fen Chen,
NTT DoCoMo 2003 by Gerry Yemen, Elizabeth Olmsted Teisberg
Nucor: Ken Iverson, November 29, 1990, Video by Pankaj Ghemawat
Numeric Investors L.P. by Andre F. Perold, Brian Tierney
Numico (B): Transforming the Supply Chain to Support New Realities by Carlos
Cordon, Thomas E. Vollmann, Luis Vivanco
NutraSweet in China (A) by Michael Y. Yoshino, Carin-Isabel Knoop
Nutricia Middle East: Measuring Sales Force Effectiveness by F. Asis Martinez-Jerez,

Rachel Sha
NWA, Inc. ñ Northwest Airlines Revenue Management by Jonathan Tiemann
NYPD New by James L. Heskett
NYSE vs. NASDAQ: International Competition by Tarun Khanna, Estelle S. Cantillon,

Anand R. Radhakrishnan
O.M. Scott & Sons Co. Leveraged Buyout by George P. Baker, Karen H. Wruck, Toby
Stuart
Oak Industries, Inc. by William A. Sahlman, Burton C. Hurlock
Oakland Aís (B) by Phillip E. Pfeifer
Oakland Aís: Baseballís Great Transformation by Leonard A. Schlesinger, Mark

Pelofsky
Oasis Hong Kong Airlines: The First Long-Haul, Low-Cost Carrier in Asia by Andrew
Lee, Gary Chan, Venkat Subramanian
Ocean & Oil Holdings and the Leveraged Buyout of Agip Nigeria (C) by Peter Hecht,
Onche Ugbabe
Ocean Spray Cranberries, Inc. (A) by F. Stewart Debruicker, Jan-Erik Modig
OceanCove by Kamalini Ramdas, Jin Leong
Ockham Technologies: Living on the Razorís Edge (Abridged) by Noam Wasserman
Octopus and the Generals: The United Fruit Co. in Guatemala by Geoffrey G. Jones,
Marcelo Bucheli
Ocular by Paul A. Gompers, Gregor Andrade, Jonathan Man
Odyssey: The Life and Career of a Senior Consultant by James G. Clawson, Greg
Bevan
Off-Balance Sheet Leases in the Restaurant Industry by Amy P. Hutton, Paul M.

Healy, Jacob Cohen
Office Design Partners (Thailand) Ltd. by Joseph J. Distefano, Tom Gleave
Officenet (A): Making Entrepreneurship Work in Argentina by Walter Kuemmerle,

William J. Coughlin
OfficePro (A) by John A. Quelch
OfficePro (B) by John A. Quelch
OfficePro (C) by John A. Quelch
OfficeTiger by Joseph B. Lassiter, Johanna Blaxall

E. Fruhan
Oklahoma VISION Project by Lynda M. Applegate, Susan Saltrick
Old Colony Associates, Video by Linda A. Hill
Old Mutual, Mike Levett, CEO, Video by Tarun Khanna
Old problems remain, new ones crop up: Political risk in the 21st century by Jo
Jakobsen
Olympic Financial Ltd., Spreadsheet by David F. Hawkins, Krishna G. Palepu, Sarayu

Srinivasan
Omidyar-Tufts Microfinance Fund: Striving to Reshape the Social Enterprise Capital

Markets by Michael Chu, Jean Steege Hazell
Omnicomís No-No (B) by Todd Pulvino, James Litinsky
On Becoming a Board Member by Jay W. Lorsch, Ashley C. Robertson
On the Edge: Perceptions and Responses to Life Imbalance by Charles R. Stoner,

Jennifer Robin, Lori Russell-Chapin
On Time, All of the Time: An Interview with FedEx Corp.ís Alan B. Graf, Jr. by
Catherine M. Dalton
On Weldonís Watch: Recalls at Johnson & Johnson from 2009 to 2010 by Clayton
Rose, Sandra J. Sucher, Rachel Gordon, Matthew Preble
Once more, with feeling: Empathy and technology in customer care by G. Anthony
Gorry, Robert A. Westbrook
One CEOís Trip From Dismissive to Convinced by Bruce Posner
One Country, Two Systems?: Italy and the Mezzogiorno (A) by Bruce R. Scott, Jamie
L. Matthews
One Hundred Years of Excellence in Business Education: What Have We Learned? by

Frank Acito, Patricia M. McDougall, Daniel C. Smith
Ginsburgh
OneCard: Building a Savings and Benefits Platform by Thomas M. Hout, Amir

Hoosain
Online Auction Markets by Pai-Ling Yin
Online Grocery Retailing: Building the Last Mile to the Customer by Brian Rogers,
Nirmalya Kumar
Online Marketing at Big Skinny by Benjamin Edelman, Scott Duke Kominers
Online Music Distribution in a Post-Napster World by Youngme Moon
Online Reputation Systems: How to Design One That Does What You Need by
Online Reverse Auctions: Common Myths versus Evolving Reality by Tobias

Schoenherr, Vincent A. Mabert
OnStar: Connecting to Customers Through Telematics by Peter Koudal, Hau Lee,

Barchi Peleg, Paresh Rajwat, Seungjin Whang
Ontario Ministry of Small Business & Consumer Services: Managing the Toronto
Propane Explosion (C) by Jean-Louis Schaan, Ken Mark
Ontario Science Centre: Agents of Change and Beyond by Charlene Zietsma, Jordan
Mitchell
Ontela PicDeck (A): Customer Segmentation, Targeting, and Positioning by

Fuminari Obuchi, Arum Sundaram, Kari Wilson
Ontela PicDeck (B): Customer Segmentation, Targeting, and Positioning by

Fuminari Obuchi, Arum Sundaram, Kari Wilson
Open Innovation and Strategy by Henry W. Chesbrough, Melissa M. Appleyard
Open Market, Inc.: Managing in a Turbulent Environment by Lynda M. Applegate,

Janis L. Gogan
Open Skies: Allocation of Landing Slots at Hong Kong Airport by Ka-Fu Wong, Carola
Ramon-Berjano
Opening Dot EU (A) by Benjamin Edelman
Opera Hong Kong: Opera for All? by Ali Farhoomand, Ricky Lai
Operating Segment Disclosures by David F. Hawkins

Sarah Jinhul Wu
Operational Execution at Arrow Electronics by Ananth Raman, Zeynep Ton
Operations Business Mathñ Process Analysis Level Twoñ Problems by Robert D.

Landel, Rebecca Oliver
Operations Strategy at Galanz by Stephen (Chi Hung) Ng, Barbara Li, Xiande Zhao,
Xuejun Xu, Yang Lei
Operations-Based Strategy by Robert H. Hayes, David M. Upton
Ophthalmic Consultants of Boston and Dr. Bradford J. Shingleton (2004) by H. Kent

Bowen, Marcelo Pancotto
Opium and Entrepreneurship in the Nineteenth Century by Geoffrey G. Jones,

Elisabeth Koll, Alexis Grendon
OPK Capital Corporation ñ An Introduction to Search Funds by Stewart Thornhill,

Tevya Rosenberg
OPOWER: Increasing Energy Efficiency through Normative Influence (A) by Amy J.C.
Cuddy, Kyle T. Doherty, Maarten W. Bos
OppenheimerFunds and Take-Two Interactive (B) by Jay W. Lorsch, Kaitlyn

Simpson, Andrew Hill
Opportunities in Business and Life after Virgin Money: Asheesh Advani by Bhaskar
Oprah Winfrey by Nancy F. Koehn, Erica Helms, Katherine Miller, Rachel K. Wilcox
Optimark: Launching a Virtual Securities Market by John J. Sviokla

Options Granting by Phillip E. Pfeifer, Robert Jenkins
Orangia Highways (B) by Peter Eso, Peter Klibanoff, Karl Schmedders, Graeme
Hunter
Orangia Highways, Spreadsheet Exhibit by Peter Eso, Peter Klibanoff, Karl

Schmedders, Graeme Hunter
Orbital Sciences Corp.: ORBCOMM by Das Narayandas, John A. Quelch
Order Management Reengineering at Heatway by Thomas H. Davenport
organicKidz: Marketing Strategy by Ken Mark, Matthew Thomson
Organization Design of Owner-Managed Companies by John A. Davis
Organizational Ambidexterity: IBM and Emerging Business Opportunities by Charles

A. OíReilly, J. Bruce Harreld, Michael L. Tushman
Organizational Capabilities and U.S. War Production: The Controlled Materials Plan
of World War II by Richard S. Tedlow, Robert D. Cuff
Organizational Change at Andersen Consulting ñ EMEAI by Ashish Nanda
Organizational Decline: A Stimulus for Innovation? by George C. Mueller, William

McKinley, Mark A. Mone, Vincent L. Barker
Organizational DNA for Strategic Innovation by Vijay Govindarajan, Chris Trimble
Organizational Reward Systems by Joseph Harder
Organizational Transformation in a Taiwanese Company by Anne Marie Francesco,

Chang-I Bonnie Chen
Organized Labor and the Worker by Thomas K. McCraw
Organizing for Worldwide Effectiveness: The Transnational Solution by Christopher

A. Bartlett, Sumantra Ghoshal
Oriflame S.A. (A) by David F. Hawkins, Karol Misztal, Daniela Beyersdorfer
Oriflame S.A. (B) by David F. Hawkins, Karol Misztal

Origins of National Income Accounting by David A. Moss, Joseph P. Gownder
Orit Gadiesh: Pride at Bain & Co. (B) by Jay Conger, Nancy Rothbard
Orsa Group: the Challenge of Sustainable Development in the Amazon by Rosa Maria
Fischer, Decio Zylbersztajn, Joao Teixeira Pires, Luciana Rocha Mendonca
Orthoteks USA (C) by Joseph L. Badaracco Jr., Richard G. Hamermesh
Orthoteks USA (D) by Joseph L. Badaracco Jr., Richard G. Hamermesh
Osterreichische Kabelwerke GMBH by Kenneth Eades
Otis Elevator Co.: China Joint Venture (A) by Michael Y. Yoshino, Vera M. Lam,
Thomas W. Malnight
Otis Elevator: Accelerating Business Transformation with IT by F. Warren McFarlan,

Brian J. Delacey
Otis South Africa (A) by Michael Beer, Gregory S. Smirin
Otis South Africa (B) by Michael Beer, Gregory S. Smirin
OTISLINE (A) by F. Warren McFarlan, Donna B. Stoddard
Our Daily Bread Co. by Kamalini Ramdas
Outdoor Living Spaces Company: Financial Statement Overview by Mark E. Haskins
OuterLink Corp. (A) by Josh Lerner
Outsourcing at Office Supply Inc. Exhibits, Spreadsheet Supplement by Mark Jeffery,

James Anfield, Subhankar Bhowmick
Outsourcing Opportunities for Small Businesses: A Quantitative Analysis by Sidney J.

Baxendale
Outsourcing Support Functions: Identifying and Managing the Good, the Bad, and
the Ugly by Cecily A. Raiborn, Janet B. Butler, Marc F. Massoud
Overcoming corporate rigidities in the dynamic Chinese market by Shenxue Li, Mark
Easterby-Smith, Marjorie Lyles
Overview of E-Business Pricing Models by Lynda M. Applegate, W. Earl Sasser Jr.,

Kristin Kohler
Overview of Project Financeñ 2004 Update by Benjamin C. Esty, Aldo Sesia
Overview of the Nonprofit Sector by James E. Austin, Elaine V. Backman
Overview of the Project Finance Market by Benjamin C. Esty, Suzie Harris, Kathy
Krueger
Owens & Minor, Inc. (A), Spreadsheet Supplement by V.G. Narayanan, Lisa Brem
Owens & Minor, Inc. (B) by V.G. Narayanan, Lisa Brem
Oxford Health Plans (B): Crisis Strikes by Jody Hoffer Gittell, Robert S. Huckman
Pacific Century CyberWorks Ltd.: The Bid for Cable & Wireless HKT Ltd. by Su Han
Chan, Ko Wang, Mary Ho
PacifiCareís African American Health Solutions (AAHS) by Brian Lowery, S. Christian

Wheeler, Lyn Denend
Packet Design by Chuck Holloway, John P. Morgridge, Katherine Rudolph-Bose
Pallotta TeamWorks by Allen Grossman, Liz Kind
PalmSource, 2005 by David B. Yoffie, Barbara J. Mack
PalmSource, Inc. by David B. Yoffie, Pai-Ling Yin, Christina Darwall
Pampers: The Disposable Diaper War (A) by Mark Parry
Pampers: The Launch of Pampers Rash Guard (A) by Mark Parry, Yoshinobu Sato,
Melanie Jones
Pan Boricua: Developing a Market Strategy for the Hispanic Market in the United
States by Victor Quinones, Julia Sagebien, Marisol Perez-Savelli, Eva Perez, Jennifer
Catinchi
Pandesic: The Challenges of a New Business Venture (B) by Joseph L. Bower, Clark
Gilbert
Pandora Radio: Fire Unprofitable Customers? by Willy Shih, Halle Tecco
Paradise Travel Advisory Service by Paul W. Marshall, Charles Miller, Collins Ward
Paradise Vacations by Jonathan Michel, Mark Vandenbosch
Paradox in Project-Based Enterprise: The Case of Film Making by Robert J. Defillippi,

Michael B. Arthur
Paragon Corporation and Its Flight Department by Greg Bevan, James G. Clawson
Parent-Teenager Mediation Exercise: The Mediator by Dana Clyman
Parex Banka: Issuing a 200 Million Bond by Basil A. Kalymon, Jordan Mitchell
Parisian Revival by Rajiv Lal, Carin-Isabel Knoop
Parisian: Productivity and Selling Cost by Rajiv Lal, Arar Han
Parker-Spencer: The Legal Form of Joint Ventures by G. Peter Wilson, Jane Palley
Katz
Parkview Foundation by Chuck Grace
Parmalat Uruguay (A) by Paul W. Marshall, Gustavo A. Herrero
Participant and Leader Behavior: Group Decision Simulation (A) by Michael A.

Roberto
Participant and Leader Behavior: Group Decision Simulation (C) by Michael A.

Roberto
Participant and Leader Behavior: Group Decision Simulation (D) by Michael A.

Roberto
Participant and Leader Behavior: Group Decision Simulation (E) by Michael A.

Roberto
Partners HealthCare System, Inc. (B): Cardiac Care Improvement by Gary P. Pisano,
Maryam Golnaraghi
Partners In Health: HIV Care in Rwanda by Michael E. Porter, Scott Lee, Joseph
Rhatigan, Jim Yong Kim
PassAct, Inc. by Andrew McAfee
Passion for Learning by Greg Keller, Anita McGahan, Dale O. Coxe, Israel Ganot
Passion for Pets: An Interview with Philip L. Francis, Chairperson and CEO of
PETsMART, Inc. by Catherine M. Dalton
Passion of the Christ: An Interview with Bob Berney, President of Newmarket Films,
Video by Anita Elberse, John A. Quelch
Passive Activity Losses by Henry B. Reiling, Mark R. Pollard, Kevin F. Wall
Past the Tipping Point: The Persistence of Firefighting in Product Development by

Nelson P. Repenning, Paulo Goncalves, Laura J. Black
Patagon.com: Building (and Defending) the First Financial Destination in Latin

America by William A. Sahlman, Ramiro Montealegre, Luis Pereiro
Patagonia by Forest Reinhardt, Ramon Casadesus ñ Masanell, Hyun Jin Kim
Patent & License Exchange: Enabling a Global IP Marketplace by Henry W.

Chesbrough, Edward Smith
Pathfinder Capital by William A. Sahlman, Andrew Janower
Patricia Ostrander by Nancy F. Koehn, Donald J. Edwards, Antonio F. Weiss
Patrimonio Hoy by Arthur I Segel, Michael Chu, Gustavo A. Herrero
Patrimonio Hoy: A Financial Perspective by Eli Segal, Arthur I Segel, Michael Chu,
Gustavo A. Herrero
Patriot National Insurance Co.: Case and Simulation by John S. Hammond, Marjorie
Corman Aaron
Patterson vs. Commissioner by Henry B. Reiling
Paul Capital Partners: Secondary Limited Partnership Investing by David S.

Scharfstein
Paul Revere Insurance Co. (A) by Christopher W.L. Hart, Lucy N. Lytle
Paul Revere Insurance Co. (B) by Christopher W.L. Hart, Artemis March
Paula Morton by Hugo E.R. Uyterhoeven
Paving the Information Superhighway by Lynda M. Applegate, Janis L. Gogan
PC&D, Inc. by Richard G. Hamermesh, Evelyn T. Christiansen
PCAOB (B) by Lynn Sharp Paine, Kim Eric Bettcher
PCCW now by Andrei Hagiu, Waishun Lo
PCH International: Managing the Flows of Information, Goods and Finance by Hau
Lee, Jennie Tung
PDQ Manufacturing, Inc. by William J. Bruns Jr.
Peanut Butter Fantasies by Amar V. Bhide, Myra M. Hart
Pearl River Piano: Hitting the Right Notes in the Global Market? by Michael J.
Enright, Emily Ho
Pechazur by John A. Quelch, Nathalie Laidler
Pedigree vs. Grit: Predicting Mutual Fund Manager Performance by Peter Eso,
Graeme Hunter, Peter Klibanoff, Karl Schmedders
Peer-to-Peer Computing: Back to the Future by Robert A. Burgelman, Philip Meza
Pellegrins (A) by John A. Davis
Penelopeís Personal Pocket Phones by Paul A. Gompers
Peninsula Community Foundation by James E. Austin, Jane Wei-Skillern, Alison

Berkley Wagonfeld
Pennzoil-Quaker State Canada: The One-to-One Decision (A) by Terry H. Deutscher,

Christopher Spalding
Pennzoil-Quaker State Canada: The One-to-One Decision (B) by Terry H. Deutscher,

Christopher Spalding
Pension Management at General Motors by Yanling Guan, Zeba Khan

Pension Plan of Bethlehem Steelñ 2001 by Peter Tufano, Zvi Bodie, Akiko M. Mitsui
Pentagram: The Craft of Design by M. Julia Prats, Jordan Mitchell
People Express ñ May 1985 by D. Quinn Mills, Gary Bruce Friesen
People Express Decline: Interview with Don Burr, Video by Michael Beer, Philip
Holland
People Express Philosophy: Interview with Don Burr, Video by Michael Beer, Philip
Holland
Schlesinger
People Express, Update ñ January 1989 by D. Quinn Mills, Gary Bruce Friesen
People Management by Boris Groysberg, David Lane
People Management, The Mantra for Success: The Case of Singhania and Partners by
Preeti Goyal
Peopleís Light and Theatre Company by Robert D. Austin
PeopleSoft Finally Accepts Oracleís Offer (B) by Robert M. Daines, Davina Drabkin
Peoria Engine Plant (A) by Robert S. Kaplan, Amy P. Hutton
Peoria Engine Plant (B) by Robert S. Kaplan, Amy P. Hutton
PEPSI: The Indian Challenge by Pankaj Ghemawat
PepsiCo and Madonna by John A. Quelch, N. Craig Smith, Aimee L. Stern
PepsiCo Bottling in Mexico by Kenneth A. Froot, Charles M. La Follette
Pepsico Changchun Joint Venture: Capital Expenditure Analysis by Geoff Crum,

Larry Wynant, Claude P. Lanfranconi, Peter Yuan
PepsiCo: A View from the Corporate Office by Lynda M. Applegate, Leonard A.

Schlesinger, Dena Votroubek
PepsiCo: QTG Emerging Channel Investment by Timothy M. Laseter
PepsiCo: The Challenge of Growth Through Innovation by S. Venkataraman
Pepsi-Cola United Kingdom (A) by Benson P. Shapiro, Edward J. Hoff
Pepsi-Cola United Kingdom (C) by Benson P. Shapiro, Edward J. Hoff
PepsiCoís Bid for Quaker Oats (A) by Carliss Y. Baldwin, Leonid Soudakov
Peregrine Debacle by Michael J. Enright, Vincent Mak
Perelson Weiner LLP by Das Narayandas, Thomas Steenburgh
Perfect Storm over Zurich Airport (B) by Michael L. Tushman, David Kiron
Performance Improvement Module: Achieving Continuous Improvement in

Operations by Robert D. Landel
Performance Management at the National Institute of Management (Central India

Campus) (A) by Ranjeet Nambudiri, K.R. Jayasimha
Performance-Based Pricing Is More Than Pricing by Benson P. Shapiro
Perlegen Sciences by Linda A. Hill, Nicole Tempest
Personal Charters by James G. Clawson
Personal Rapid Transport at Vectus, Ltd. by Benjamin Edelman
Personal Shoppers at Sears: The Elf Initiative by Kyle Murray, Ramasastry

Chandrasekhar
Personal Values and Professional Responsibilities by Joseph L. Badaracco Jr.
Perspective, Institutions and Basic Issues by David F. Hawkins
Perspectives on Brand Equity by Ervin R. Shames, Eric A. Gregg, Paul W. Farris
Perspectives on Strategy: The Real Story Behind Hondaís Success by Richard Tanner
Pascale
Persuasion by Michael Hattersley

Pervasis Therapeutics, Inc. by Robert F. Higgins, Virginia A. Fuller
Peter Isenberg at Fischer Stevens (B) by Linda A. Hill, Maria T. Farkas
Peter Olafson (A) by John J. Gabarro
Peter Olafson (B) by John J. Gabarro
Peter Olafson (C) by John J. Gabarro
Peter Olafson (D) by John J. Gabarro
Peter Olafson (E) by John J. Gabarro
Peter Schultz at the Scripps Research Institute by H. Kent Bowen, Alison Berkley
Wagonfeld, Courtney Purrington
Peter Wendell by William A. Sahlman, Helen M. Soussou
Peterson Industries: Louis Friedman by David A. Garvin

Pinho
Petrolera Zuata, Petrozuata C.A by Benjamin C. Esty, Mathew Mateo Millett
Pfizer Inc.: Building an Innovation Center by Stefan Thomke, Ashok Nimgade
PFM Devices ñ Complex Project Initiatives by Mark Embry, Timothy Kayworth
PGL: The Entrepreneur in Chinaís Logistics Industry by Benjamin Yen, Phoebe Ho
Pharmaceutical Industry in 2005 by John R. Wells, Elizabeth A. Raabe
Pharmaceutical Industry: Challenges in the New Century by Stephen P. Bradley,

James Weber
PharmaPlus in Hungary by David W. Conklin, Jeffrey Gandz, Trevor Hunter
Pharmaxis: A Star Performer at Commercialization Crossroads by Deepak Sardana,

Don Scott-Kemmis
PhD Project: The Marketing of Business School Faculty Diversity (A) by Sonya Grier,
Donnel A. Briley
PhD Project: The Marketing of Business School Faculty Diversity (B) by Sonya Grier,
Donnel A. Briley
Philip Morris Companiesí ìBill of Rightsî Sponsorship Program by Stephen A.

Greyser, Norman Klein
Philip Morris Companies and Kraft, Inc. by Richard S. Ruback
Philip Morris Companies and Kraft, Inc., Spreadsheet Supplement by Richard S.

Ruback
Philip Morris Companies, Inc. (B) by Samuel L. Hayes, Stephan Percoco
Philip Morris K.K. by Dominique Turpin
Philip Morris U.S.A.: The 2003 Wholesale Price Promotion by Mark Parry, Yoshinobu
Sato
Philipp Justus at eBay Germany (B) by Linda A. Hill
Philipsí Compact Disc Introduction (A) by Anita McGahan
Philipsí Compact Disc Introduction (B) by Anita McGahan
Philips versus Matsushita: The Competitive Battle Continues by Christopher A.

Bartlett
Philips: Interview with Cor J. Van Der Klugt, President and Professors Aguilar and
Yoshino, Video by Francis J. Aguilar
Phon-Tech Corporation by Robert F. Bruner
Physician Sales and Service, Inc. (C): March 1993 by Amar V. Bhide
Physician Sales and Service, Inc. (D): July 1993 by Amar V. Bhide
Physician Sales and Service, Inc. (E): August 1993 by Amar V. Bhide
Physicians for You, LLC: Estimating Asset-Related Expenses by Mark E. Haskins
Piaggio (B) by Jeanne Liedtka, Pablo Ciano, Emily Jean Gibbons
Pilgrim Assurance Building by Robin Greenwood, David S. Scharfstein, Arthur I Segel

Pilgrim Bank (C): Electronic Billpay by Frances X. Frei, Hanna Rodriguez-Farrar,
Dennis Campbell
Pine Street Capital by George Chacko, Eli Peter Strick
Pinnacle Ventures by Michael J. Roberts
Pioneer Hi-Bred International, Inc.: Supply Management, Addendum by Francis J.

Aguilar, Xin X He, Paul Clark
Pioneering Strategies for Entrepreneurial Success by Candida G. Brush
PIPES: Private Equity Investments in Distressed Firms by Susan Chaplinsky
Pitch Yourself! by Thomas Steenburgh, Michael I. Norton
Pixim (C): May 2002 by Robert A. Burgelman, Cara McVie
Planet Copias, Spreadsheet Supplement by Kent Carstater, Robert F. Bruner
Planet Starbucks (B) by Michael Moffett, Kannan Ramaswamy
Planned Parenthood Federation of America (A) by V. Kasturi Rangan, Elaine V.

Backman
Planned Parenthood Federation of America (C) by V. Kasturi Rangan, Elaine V.

Backman
Planning for the Inevitable Product Recall by Barry Berman
Planning in Professional Service Firms by Ashish Nanda, Kelley Morrell
Plastics R Us Ltd. by Terry H. Deutscher, Ying-Ru Chen
Play On! Building the Entrepreneurial Opportunity by J. Robert Mitchell, Ken Mark
Play Time Toy Co. by Thomas R. Piper
Play Time Toy Company, Spreadsheet Supplement by Thomas R. Piper

Brent Kazan
Playa Dorada Tennis Club: Expansion Strategy, Spreadsheet Supplement by W. Earl

Sasser Jr., Brent Kazan
Please Stop Working So Hard! by June Cotte, Seung Hwan (Mark) Lee
Plow & Hearth: Double Acquisition by L.J. Bourgeois, Tihamer Von Ghyczy, Robert D.
Landel
ëPlugging Iní the Consumer: The Adoption of Electrically Powered Vehicles in the
U.S. by Elie Ofek, Polly Ross Ribatt
Plum Creek Timber (C) by Max H. Bazerman, Hannah Riley, John G. Troast Jr., Nicole
Nasser
Pluria Marshall Jr. and the Wave Community Newspapers by Gerry Yemen, Charles
Stunson
PMC-Sierra, Inc. by Mark Vandenbosch
Point of View: Expensing Employee Stock Options Is Improper Accounting by Kip

Hagopian
Poison Pill by Guhan Subramanian
Poland Spring Bottling Corp. by Benson P. Shapiro, Jeffrey J. Sherman
Polandñ 1989, Supplement by Richard H.K. Vietor, Eilene Zimmerman
Polar Challenge by Rosanna Garcia, David T.A. Wesley
Polaris Management: The Logstor Ror A/S Journey by Susan Chaplinsky, Julie Engell,
Elena Loutskina
Polaroid Corp., 1996 (v. 1.7) by Robert F. Bruner, Susan Chaplinsky
Polaroid Corp., 1996, Spreadsheet Supplement by Robert F. Bruner, Susan

Chaplinsky
Polaroid: Entering Digital Imaging by Giovanni Gavetti, Elizabeth Johnson, John

Lafkas, Mary Tripsas
Polaroid: Managing Environmental Responsibilities and Their Costs by Mary E.
Barth, Marc J. Epstein, Richard D. Stark
Polaroid-Kodak (B4) and (B5) (Alternate Version) by David B. Yoffie
Polycom, Inc.: Visualizing Culture by Clayton M. Christensen
Polycomís Acquisition Process by Michael A. Roberto, Gina M. Carioggia
Polygram Classics by David J. Arnold
PolyMedica Corp. (A) by David F. Hawkins, Jacob Cohen
PolyMedica Corp. (B) by David F. Hawkins, Jacob Cohen
PolyMedica Corp. (C) by David F. Hawkins, Jacob Cohen
PolyMedica Corp. Exhibits by David F. Hawkins, Jacob Cohen
Porciniís Pronto: ìGreat Italian cuisine without the wait!î by James L. Heskett,
Richard Luecke
Porsche AG by Robert S. Kaplan
Porter Airlines: A Political Fight for Flight by Guy Holburn, Michael Deluce
Portland Trail Blazers by Ronald T Wilcox
PORTS: Chinaís Walk in the Global Luxury Fashion Boulevard by Claudia H. L. Woo,
Positioning Southwest Airlines Through Employee Branding by Sandra Jeanquart

Miles, W. Glynn Mangold
Post-Crisis Compensation at Credit Suisse (C) by Clayton Rose, Aldo Sesia
Postgirot Bank and Provment AB: Managing the Cost of IT Operations by F. Warren
McFarlan, Nancy Bartlett
Post-Merger Integration at Northrop Grumman Information Technology by David

Freccia, L.J. Bourgeois
Power and Influence: Achieving Your Objectives in Organizations by Elizabeth Long
Lingo, Kathleen L. McGinn
Power Play (B): Sega in 16-bit Video Games by Adam Brandenburger
Power, Approach and Inhibition by Deborah Gruenfeld, Dacher Keltner, Cameron

Anderson
PQI: Management of Suppliers by Neale OíConnor, Grace Loo
Praegitzer Industries, Inc. by Mark Vandenbosch, Michael Carter
Prague Post by Paul A. Gompers
Pratt & Whitney: Engineering Standard Work by H. Kent Bowen, Courtney

Purrington
Praxair: Creating a Board (A) by Jay W. Lorsch, Alison H. Watson
Praxair: Creating a Board (B) by Jay W. Lorsch, Alison H. Watson
Precise Software by Paul A. Gompers, Sara Bergson
Precision Pricing for Profit in the New World Order: Increasing Customer Value,
Pricing Latitude, and Profits by Benson P. Shapiro
Precision Worldwide, Inc. by William J. Bruns Jr.
Prediction Markets at Google by Peter A. Coles, Karim R. Lakhani, Andrew McAfee
Prediction Markets: A New Tool for Strategic Decision Making by Adam Borison,
Gregory Hamm
Prelude Corp.: Afterthoughts by Norman A. Berg
Pre-Money/Post-Money Valuation by Richard G. Hamermesh, Nitin Nohria, Michael

J. Roberts
Prepare/21 at Beth Israel Hospital (B) by Raymond A. Friedman, Caitlin Deinard
Preparing and Using the Statement of Cash Flows by Robert L. Simons, Antonio
Davila
Preparing Family Business Cases by John A. Davis

Presenting Penpoint (A) by Herminia Ibarra, Jennifer M. Suesse

Presidio Solutions by Mark Leslie, James Lattin, Joshua Spitzer
Press Looks Inside Sears, Roebuckñ 1938-89 by Jan W. Rivkin
Pressco, Inc.ñ 1985 by William E. Fruhan
Pre-Start Analysis: A Framework for Thinking About Business Ventures by Howard

H. Stevenson, John R. Van Slyke
Price of Light: Privatization, Regulation and Valuation in Brazil by Alexander Dyck
Pricing as a Strategic Capability by Shantanu Dutta, Mark Bergen, Daniel Levy, Mark
Ritson, Mark Zbaracki
Pricing for Profit: The UK Credit Card Industry in the Late 1980s (C) by Harborne W.
Stuart Jr.
Pricing of Options: Introduction and Applications by Robert F. Bruner
Pricing: A Value-Based Approach by Robert J. Dolan
Pricing: Design and Implementation by Samuel Chun
Primer for Lean Marketing by James R. Lowry
Primer on Organizational Culture by Joseph Harder
Primerica: Sandy Weill and His Corporate Entrepreneurs by Philip M. Rosenzweig,

Andrall E. Pearson
Prince Edward Island Preserve Company: Turnaround by Paul W. Beamish,

Nathaniel Lupton
Principals, Agents, and Partners by Arthur I Segel, Jeff Mandelbaum, Armen

Panossian
Principles for User Design of Customized Products by Taylor Randall, Christian

Terwiesch, Karl T. Ulrich
Principles of Microeconomics for Strategists, Online Tutorial by Felix Oberholzer-
Gee, Pai-Ling Yin, Elizabeth A. Raabe
Printicommís Proposed Acquisition of Digitech: Negotiating Price and Form of

Payment, Spreadsheet Supplement by Scott Siegler
Private Management and Public Schools (B) by Alexander Dyck, Danielle Melito
Privatization of Anatolia National Telekom: ANT Confidential Instructions by

Privatization of Anatolia National Telekom: General Instructions for All Simulation

Participants by Michael D. Watkins, Banu Ozcan, Burkhard Schrage, Paul Vaaler
Proactive Planning Before Crises Happen by Gilbert Wong, Freddie Lee Pui Lee,
Mary Ho
Probability Assessment Exercise Global by Matthias Hild
Process Fundamentals by Ann E. Gray, James Leonard
Process Improvement Template by Steven J. Spear
Procter & Gamble Canada (B): The Canadian MDO by Roderick E. White, Ken Mark
Procter & Gamble Co. (B) by John A. Quelch, Alice M. Court
Procter & Gamble Europe: Vizir Launchñ Interview with Wolfgang Berndt, Video by
Procter & Gamble in Eastern Europe (B) by Jeffrey Gandz, Michael Smith, Maurice
Smith, Asad Wali, David W. Conklin
Procter & Gamble in the 21st Century (C): Integrating Gillette by Rosabeth Moss
Kanter, Matthew Bird
Procter & Gamble Japan (A) by Michael Y. Yoshino, Paul H. Stoneham
Procter & Gamble Japan (A), Spreadsheet Supplement by Michael Y. Yoshino, Paul H.
Stoneham
Procter & Gamble Japan (B) by Paul H. Stoneham, Michael Y. Yoshino
Procter & Gamble: Childrenís Safe Drinking Water (B) by Pat Werhane, Jenny Mead,
Laura Pincus Hartman, Justin Sheehan
Procter & Gamble: Cost of Capital (Abridged) by Kenneth Eades
Procter & Gamble: Improving Consumer Value Through Process Redesign by James
L. McKenney, Theodore H. Clark
Procter & Gamble: Organization 2005 (A) by Mikolaj Jan Piskorski, Alessandro L.
Spadini
Prodigy Services Co. (C) by Lynn Sharp Paine
Product Development at Dell Computer Corp. by Stefan Thomke, Vish V. Krishnan,

Ashok Nimgade
Product Modularity and the Design of Closed-Loop Supply Chains by Harold Krikke,
Ieke Le Blanc, Steef Van De Velde
Product Policy Decisions by Robert J. Dolan
Product Team Cialis: Getting Ready to Market by Elie Ofek
Production I.G: Challenging the Status Quo by Andrei Hagiu, Felix Oberholzer-Gee,
Tarun Khanna, Chisato Toyama, Masako Egawa
Productivity and Performance Systems: A Comparative Analysis of Northern

Telecom and United Parcel Service by Christopher W.L. Hart, W. Bruce Chew
Professional Pledge and Conflict of Interest by Ashish Nanda
Professional Services Course by Ashish Nanda
Professional Services, Module Three: Internal Strategy of Organizational Design by

Thomas J. Delong, Ashish Nanda, Scot Landry
Professors Sven Larson and Kenneth Carpenter (A) by James L. Heskett, Tor Askild
Aase Johannessen
Professors Sven Larson and Kenneth Carpenter (B) by James L. Heskett, Tor Askild
Aase Johannessen
Profiles of Trust: Who to Turn To, And for What by Cathleen McGrath, Deone M. Zell
Profiling at National Mutual (B) (Abridged) by John J. Sviokla, Audris Wong

Profiling at National Mutual (B) by John J. Sviokla, Audris Wong
Profiling at National Mutual (C) by John J. Sviokla, Audris Wong
Profits and the Internet: Seven Misconceptions by Subramanian Rangan, Ron Adner
Programs du Jour: Why Donít They Work? by John R. Olson, Gerald R. Aase
Progressive Corp.ís Divisionalization Decision (A) by Robert G. Eccles
Progressive Corp.ís Divisionalization Decision (B) by Robert G. Eccles
Progressive Corporation: Variable Dividends, Spreadsheet Supplement by Timothy

A. Luehrman, Brenda Chia
Progressive Insurance: Disclosure Strategy by Amy P. Hutton, James Weber
Project ìDial-Toneî by William A. Sahlman, Andrew Janower
The normalization of deviance in healthcare delivery by John Banja
Federal Express: Quality Improvement Program by Christopher H. Lovelock
Note on Microeconomics for Strategists by Kenneth S. Corts, Jan W. Rivkin
Harmonic Hearing Co., Spreadsheet Supplement by Howard H. Stevenson, Craig

Stephenson
Revitalizing Philips (A) by Pankaj Ghemawat, Pedro Nueno
Siebel Systems: Organizing for the Customer by Robert L. Simons, Antonio Davila
Note on Operating Exposure to Exchange-Rate Changes by Timothy A. Luehrman

Blaxall
Experimental Roots of Revolutionary Vision by Jerome Barthelemy

Philip Morris Companiesí ìBill of Rightsî Sponsorship Program, Responses by

Stephen A. Greyser, Norman Klein
Du Pont: The Birth of the Modern Multidivisional Corporation by Richard S. Tedlow,

David Ruben
Procter & Gamble: Childrenís Safe Drinking Water (B) by Pat Werhane, Jenny Mead,
Laura Pincus Hartman, Justin Sheehan
FreshTec: Revolutionizing Fresh Produce by Jose B. Alvarez, Ryan Johnson
Strategy of the Firm Under Regulatory Review: The Case of Chilectra by Rafael Di
Tella, Alexander Dyck
Alex de Werra at TCFGñ The Kermel Mandate by Benoit Leleux, Henri Bourgeois
Shanghai General Motors: The Rise of a Late-Comer by Zhigang Tao, Emily Ho
U.K. and the Gold Standard in 1925, Supplement by Thomas K. McCraw, Daniel A.
Pope
Sunrise Medical, Inc.ís Wheelchair Products by Anita McGahan
Note on Organizational Learning in Venture Capital by Jerker Denrell, Chris

Tilghman
Walt Disney Co.ís Yen Financing by W. Carl Kester, William B. Allen
Continental Airlinesñ 1992 (Abridged) by Stuart C. Gilson, Sam J. Karam
Mirassou Vineyards (B) by D. Daryl Wyckoff
Inniskillin and the Globalization of Icewine by Geoffrey G. Jones, Jillian Hirasawa
Dana Hall: Funding a Mission (A) by F. Warren McFarlan, Herman B Leonard,

Melissa Tritter
Risk Arbitrage: Abbott Labs and Alza (A) by George Chacko, Randolph B. Cohen,
Andrew Kuhlman, Marc Chennault
Financial Analysis of Microsoft by William A. Sahlman

Donna Klein and Marriott International, Inc. (A) and (B), Video by Kathleen Meyer,
David Bollier
Derivative Markets: Structure and Risks by Scott P. Mason, Kuljot Singh
Exxel Group: March 2001 by Josh Lerner, Alberto Ballve
Rio Tinto Iron Ore: Challenges of Globalization in the Mining Industry by Hau Lee,
David W. Hoyt, Samir Singh
Spain: Straddling the Atlantic by Rafael Di Tella, Ingrid Vogel
Note on Crude Oil and Crude Oil Derivatives Markets by Andre F. Perold, Kuljot
Singh, Wai Lee
Strategic Activism: The Rainforest Action Network by David P. Baron, David S.

Barlow, Ann M. Barlow, Erin Yurday
Pacific Century Cyberworks (A): Connecting to the World by Andrew Delios, Dennis
Lai
Note on Service Mapping by James L. Heskett, Robert T. Anthony
Long-Term FX Strategies in 2008 by Francis Warnock
Eddie Bauer (C) by Paul M. Healy, Sharon Katz, Aldo Sesia
General Electric: Valley Forge (A) by Robert L. Simons
Bancaja: Developing Customer Intelligence (B) by F. Asis Martinez-Jerez, Katherine

Miller
Starlite: Confidential Instructions for S. Mason, VP of HR Health Sciences Division by

Kathleen L. McGinn, Julia S. Morgan
Texas Instruments: Cost of Quality (A) by Robert S. Kaplan, Christopher D. Ittner
Expense Tracking System at Tiger Creek by Shoshana Zuboff, Gloria Bronsema
The Global Software Industry in 2007 by Minyi Huang, Ali Farhoomand
Career Choice of Ms. Linlin Chen by Fernando Olivera, Bin Zhao

Huawei: Ciscoís Chinese Challenger by Ali Farhoomand, Phoebe Ho

Jordan Mitchell
Information at the World Bank: In Search of a Technology Solution (B) by W. Earl

Sasser Jr., Josep Valor
CVD, Inc. vs. A.S. Markham Corp. (A) by Michael J. Roberts, Ennis J. Walton
Infinet Communications Inc. (C) by Kenneth G. Hardy, Meredith Lamb
Pharmaceutical Switching by David P. Baron
How to Delight Your Customers by Barry Berman
Dean DeNisi Schooled by Katrinañ A Flood of Opportunity (A) by Gerry Yemen,

Janusz Lehmejian-Karaszewski, Stacy Babovich, Erika H. James
Rudy Crewñ Paths to Power (Part 1), (Video) DVD by Jeffrey Pfeffer
William Taylor and Associates (A) by Michael B. McEnearney, Samuel E Bodily
Pro Organics (A) by Stewart Thornhill, Julie Harvey
The Morrison Company, Spreadsheet Supplement by Steven C. Wheelwright, Paul S.

Myers
Ian Woods at Wellington Peterson & Co. by John J. Gabarro, Leslie J. Freeman
General Mills and the Hawthorne Huddle (B) by Diana Barrett, Sheila McCarthy
Leddy
Montague Corp. (B) by Norman A. Berg, James Weber
Taking the High Road When Going International by Joseph A. Monti, George S. Yip
MacDonald, Dettwiler & Associates Ltd. (C) by Murray J. Bryant, Ryan Kalt
Competing for Development (B2): The Berkeley Lab by Oana Branzei, Samer
Abdelnour
Country Risk Analysis and Managing Crises: Tower Associates by F. John Mathis,
Paul G. Keat, John OíConnell
Sweet Hereafter Summary: Reasoning from Personal Perspective by Sandra J.

Sucher
Roshan: Light at the End of the Tunnel in Afghanistan by Herman B Leonard, Qahir
Dhanani
Georgeís T-Shirts by Sherwood C. Frey, Phillip E. Pfeifer
Making the Case by David A. Garvin
Jindi Enterprises: Finding a New Sales Manager by June Cotte, Alan Wenchu Yang
Intuit, Inc.: Transforming an Entrepreneurial Company into a Collaborative

Organization (B) by Morten T. Hansen, Christina Darwall
Note on WTO Disputes: Five Major Cases by David A. Moss, Nicholas Bartlett
John Crane UK Ltd.: The CAD-CAM Link by David M. Upton
Hainan Airlines: En Route To Direct Competition? by Ming-Jer Chen, David Li, Jin
Leong
Ticonderoga: Inverse Floating Rate Bond by George Chacko, Anders Sjoman
Hannah Riley
Naturhouse by Rama Velamuri
Tata Consultancy Services by Rohit Deshpande, Seth Schulman
Nortel: Re-Inventing Information Systems by Olga Volkoff

Stanley F. Slater
Montecito State College by Christopher H. Lovelock
Italy: A New Commitment to Growth by Richard H.K. Vietor, Rebecca Evans

Statements Media by Elizabeth M.A. Grasby, Andrew Smith
Information Use by Managers in Decision Making: A Team Exercise by Amy C.

Edmondson, Ann Cullen
The War for Management Talent in China: SPSS China by William A. Fischer, Rebecca
Chung
Jay Gould and the Coming of Railroad Consolidation by Thomas K. McCraw
Radio Frequency ID Technology: The Next Revolution in SCM by Bharatendu

Srivastava
Carbon Credit Markets by Yiorgos Allayannis
Market Analysis by Christopher H. Lovelock
Ericsson: Leading in Times of Change by Das Narayandas, Daniela Beyersdorfer
Allentown Materials Corp.: The Electronic Products Division (A) by Michael Beer
Apax Partners and Xerium S.A. by G. Felda Hardymon, Josh Lerner, Ann Leamon
BRAC and Aarong Commercial Brands by John A. Quelch, Nathalie Laidler
C.K. Coolidge, Inc. (A) by John S. Hammond, Donald L. Wallace
NoVeggie Inc. by John S. Haywood-Farmer, Joe Figliomeni, Charles Korn
Microsoftís Vega Project: Matt MacLellanís Decision by Christopher A. Bartlett, Meg

Wozny
RosettaNet and ebXML: Betting on the Right eBusiness Standard by F. Warren

McFarlan, Veronika Belokhvostova
Strategic Response to Uncertainty by Elizabeth Olmsted Teisberg
The Rise and Fall of Iridium by Andrew C. Inkpen
Primerica: Sandy Weill and His Corporate Entrepreneurs by Philip M. Rosenzweig,

Andrall E. Pearson
Minsheng Bank: Penetrating The US Market Through Acquisition by Ricky Lai,

Artistry for the Strategist by Hilary Austen Johnson
MicroStrategy, Incorporated (A) by Mark Eaker, Dorothy C. Kelly
Management by Maxim: How Business and IT Managers Can Create IT

Infrastructures by Marianne Broadbent, Peter Weill
Scovill, Inc.: NuTone Housing Group by Kenneth A. Merchant, Lourdes Ferreira
Integral Vision Ltd. (A) by Robert J. Robinson, Lisa Chadderdon
BSkyB by Paula Zakaria, Debora L. Spar
Stanford and Silicon Valley: Lessons on Becoming a High-Tech Region by Stephen B.

Adams
High Performance Tire by Dan Thompson
Concept of Workplace Performance and its Value to Managers by Jacqueline C.

Vischer

Kuskova
Honey Care Africa (A): A Different Business Model by Oana Branzei, Michael Valente
Celtel International B.V.: June 2004 (A) by G. Felda Hardymon, Ann Leamon
WIPHOLD (B): Institutionalizing by Benoit Leleux, Hischam El-Agamy, Mope

Ogunsulire
Seven-Eleven Japan by Seungjin Whang, Hide Saito, Steve Van Horne, Casey
Koshijima, Takafumi Udea, Takafumi Ueda
Thought Leader Interview: President Jimmy Carter by Karen Christensen
Aspects of Marketing Organization: An Introduction by Frank V. Cespedes
Nanosolar, Inc. by Thomas Steenburgh, Alison Berkley Wagonfeld

Lluch
Mark Hurd at HP: Driving Strategic Execution by Robert A. Burgelman, Philip Meza
Alibris (A) by Andrew McAfee, Kerry Herman

R. Rubin
Du Pontís Titanium Dioxide Business (F) by Pankaj Ghemawat
Strategies to detect and reduce counterfeiting activity by Barry Berman
Timeshare Exchange (A), Spreadsheet Supplement by Anton Ovchinnikov, Dmitry

Krass, Scott Sampson
Teach For America: The Bay Area Expansion (B) by James A. Phills, Debbie Choy,
Justin McNabney, Erica Vaughan, Yubo Zhou
Leadership at WildChina (B) by Daniel J. Isenberg, Shirley M. Spence
Public Private Partnership: London Underground Limited by Arthur McInnes,

Frederik Pretorius, Alison Bate
Supply Chain View of the Resilient Enterprise by Yossi Sheffi, James B. Rice Jr.
Note on the PC Network Software Industryñ 1990 by David B. Yoffie, Toby Lenk
Wendy Kopp and Teach for America (A) by William W. George, Diana Mayer,
Andrew N. McLean
Lincoln Electric Co. (B) by John B. Matthews Jr.
Sales Force Integration at FedEx (A) by David B. Godes
Compaq Computer Corp.: The Dell Challenge by Adrian B. Ryans, Mark Vandenbosch
Anderson Steel Service, Inc. by John A. Davis
Gates Foundation and Small High Schools by Stig Leschly
Citigroup in Post-WTO China (B) by David W. Conklin, Danielle Cadieux

eLance.com: Preventing Disintermediation by Scott Schneberger, Ken Mark
Teams: Harnessing the Driving Force for School Turnaround by June West, Pamela
D. Tucker
Chrysler Corporation: Negotiations between Dailmler and Chrysler by Robert F.

Bruner, Robert E. Spekman
Alibabaís Taobao (B) by Felix Oberholzer-Gee, Julie M. Wulf
Convergence 2008: Video Over the Internet by Robert A. Burgelman, Rob Holmes
Consumer Behavior Exercise (E) by John Deighton, Susan Fournier
Negotiating Corporate Change: Confidential Information, Paul Stokes, VP, Health and
Beauty Aids Division by James K. Sebenius
Peter Isenberg at Fischer Stevens (A) by Linda A. Hill, Maria T. Farkas
Becton Dickinson: Ethics and Business Practices (A) by Lynn Sharp Paine
CEMEX: Transforming a Basic Industry Company by Hau Lee, David W. Hoyt
Kennedy and the Balance of Payments, Exercise Worksheet by David B. Yoffie, Jane
K. Austin
Schlesinger
Abgenix and the XenoMouse by Robert J. Dolan
City of New York by Paul M. Healy
Dominion Motors & Controls Ltd. by E. Raymond Corey
Ho Tak Kee Book Co. Ltd. ñ A Third Generation at a Crossroads (A) by Kevin Au,
Barbara Li
Delaware Worldwide Corp. by Ronald W. Moore

Progreso Financiero: Growing Sales by Arar Han, Mark Leslie, James M. Lattin
Belmont Industries, Inc. (B) by Joseph L. Bower
Corporate Governance: The Jack Wright Series #6ñ CEO Performance Appraisal and
Compensation (A) by John L. Colley, Wallace Stettinius
Genedata by Benoit Leleux, Atul Pahwa
Guide to the U.S. Presidentís Administration by Thomas Cross
Choosing to Learn and Learning to Choose: Strategies for Client Co-Production and
Knowledge Development by Tale Skjolsvik, Bente R. Lowendahl, Ragnhild
Kvalshaugen, Siw M. Fosstenlokken
Eurozone Rate Cuts in 2008: Oui or Nein? by Peter Rodriguez
Strategic Renewal, Module Note by David J. Collis, Jan W. Rivkin
Two Ways to Fly South: Lan Airlines and Southwest Airlines by Ramon Casadesus ñ
Masanell, Tarun Khanna, Jordan Mitchell, Jorge Tarzijan
Technological Mediation and Commercial Development in the Early Internet Access

Market by Shane Greenstein
Sino Land: Hotel Spin-Off (A) by Su Han Chan, Ko Wang, Probir Banerjee
Tiberg Co. by Michael Beer, Daniel J. Isenberg
Regional Advertising Industry of New England by R. Jeffrey Ellis
Marimekko by Alison Konrad, Jordan Mitchell
RBC Investments: Portfolio Planning Initiative by Derrick Neufeld
Clinical Change at Intermountain Healthcare by Richard Bohmer, Erika M. Ferlins
Cityspace: Product Demonstration and Reflections by Marc Meyohas, Founder,

Video by Walter Kuemmerle

Customer-Introduced Variability in Service Operations by Frances X. Frei
Principles for User Design of Customized Products by Taylor Randall, Christian

Terwiesch, Karl T. Ulrich
Stages of Corporate Citizenship by Philip Mirvis, Bradley Googins
CW: Launching a Television Network by Anita Elberse, S. Mark Young
Otis Elevator Co.: China Strategy (C) by Michael Y. Yoshino
Frito-Lay, Inc.: Funding for Information Systems by Michael R. Vitale
Taxi! Role-Play Three by James G. Clawson, Gerry Yemen
McCaw Cellular Communications, Inc. (C) by Elizabeth Olmsted Teisberg, Sharon

Rossi
Merck & Co., Inc. (C) by Kevin J. Murphy
Callaway Golf Co., Video by John A. Quelch
Serious Materials by Thomas Steenburgh, Liz Kind
New Meaning of Corporate Social Responsibility by Robert B. Reich
New Strategies in Emerging Markets by David J. Arnold, John A. Quelch
Hedging with Forwards and Futures by Robert M. Conroy
Myriad (B): Breast Cancer Testing in the United States by Daniel Diermeier, Shobita
Parthasarathy
What Are Brands Good For? by Niraj Dawar
EAC Nutrition: Regional Expansion Strategy by Petra Christmann, Jin Leong, Michele
Tan, Morten Schott Knudsen
Boat Building Exercise: Four Modes of Propulsion by Steven C. Wheelwright, Kerry
Herman
Siebel Systems: Anatomy of a Sale, Part 1 by John Deighton, Das Narayandas
Land Securities Group (B) by Edward J. Riedl
Turner Construction Co. by Frank V. Cespedes
Note on Mergers and Acquisitions and Valuation by Stephen R. Foerster, Dominique

Fortier
Syntex Laboratories (A) by Darrel G. Clarke
Aid, Debt Relief, and Trade: An Agenda for Fighting World Poverty (B) by Laura
Circles by Garth Saloner, Jamie Earle
Infineon Raceway (Sears Point Raceway): Marketing in the Motorsports World by

George Foster, Norm OíReilly, David W. Hoyt
The Dynamis Fund: An Energy Hedge Fund by Yiorgos Allayannis, Alec Bocock
Dave Armstrong (B) by George Wu
Shinsei Bank (C) by Michael Y. Yoshino, Perry L. Fagan
Anchoring and First Offers in Negotiation by George Wu
Double Dealmaking in the Browser Wars (A) by James K. Sebenius
Barco Projection Systems: Interview with COO Erik Dejonghe, Video by Jean-
Philippe Deschamps, Nirmalya Kumar
Disney Consumer Products in Lebanon by John A. Quelch
Dan Stewart (C) by Vijay V. Sathe, Mark Rhodes

Diabetogen by James E. Hatch, David Martin
Roger J. Volkema
Proctor & Gamble 2000 (B) by William A. Sahlman, R. Matthew Willis
Dubai: Debt, Development, and Crisis (B) by Aldo Musacchio, Andrew Goodman,
Claire Qureshi
Overcoming Consumer Resistance to Innovation by Rosanna Garcia, Fleura Bardhi,

Colette Friedrich
ING Direct by Sean Cauterman, Michael Sider
Merging Esso Iceland and Bilanaust (E) by Ken Mark, Gerard Seijts
BiC Pen Corp. (A), Supplement by Richard G. Hamermesh
Weber
Darlarna Furniture Ltd. by Dan Thompson
Eddie Bauer, Inc. by David E. Bell, Ann Leamon
Major Global Stock Exchanges by Ashish Nanda, Thomas J. Delong, Lynn Villadolid
Roy
Newport Creamery (A) by Paul W. Marshall, Todd Thedinga
Private Communications Corp. (C) by Michael J. Roberts, Nicole Tempest
Taj Hotel Group by Thomas J. Delong, Vineeta Vijayaraghavan
Jeffrey Sonnenfeld (B): The Road to Redemption by Jeffrey Pfeffer, Kimberly D

Elsbach, Victoria Chang
eFrenzy, Inc. (B) by Alan MacCormack, Kerry Herman
Ares-Serono by Michael Y. Yoshino, Jean-Pierre Jeannet, Carin-Isabel Knoop

Ito Yokado by Walter J. Salmon, Kosei Furukawa, David Wylie
Kmart and ESL Investments (A) by Stuart C. Gilson, Sarah L. Abbott
Run, Inc. by Robert J. Sack, Andrew Wicks, Jenny Mead
Competing for Advantages: From Industry Analysis to Competitive Dynamics by

Jared Harris, Ming-Jer Chen, Gregory Fairchild, R. Edward Freeman, S.
Venkataraman,Jenny Mead
CAMPFIRE Program: Wildlife Management in Zimbabwe by Robert E. Kennedy,

Karen Kaufman
Need for a Corporate Global Mind-Set by Thomas M. Begley, David P. Boyd
Workplace Safety at Alcoa (B) by Steven J. Spear
Best Deal Gillette Could Get? Proctor & Gambleís Acquisition of Gillette by David P.
Stowell, Christopher D Grogan
Dennis Hightower: Walt Disneyís Transnational Manager by Ashish Nanda
AGENCY.COM (B): Managing Rapid Growth by Thomas J. Delong, Ashish Nanda, Scot
Landry
Gucci Group N.V. (Domenico De Sole), Video by David B. Yoffie
Apple Powerbook (B): Leveraging Design in a Time-to-Market Environment by

Artemis March
Rossin Greenberg Seronick & Hill, Inc. (A) by N. Craig Smith, John A. Quelch
Baxter Healthcare Corp.: ASAP Express by Michael R. Vitale, Benn Konsynski


Shih
Olivier Henry
China Kelon Group (A): Diversify or Not? by Justin Tan, Paul W. Beamish
Confederated Pulp & Paper by David E. Bell
Quest Foods Asia Pacific and the CRM Initiative by Allen Morrison, Donna Everatt
Yamato Transport: Valuing and Pricing Network Services (A) by Tarun Khanna, Felix
Oberholzer-Gee, Masako Egawa
Competing for the Future: Swatch, Transforming an Industry, Video (DVD) by Gary
Hamel, C.K. Prahalad
Sugar Daddy: Quotas and the U.S. Government by Nabil Al-Najjar, Sandeep Baliga,
Chris Forman
Susan Brown by William A. Sahlman

Yoffie
Genzyme/Geltex Pharmaceuticals Joint Venture, Spreadsheet Supplement by Robert

F. Bruner, Samuel E Bodily, Pierre Jacquet
Emergence of ìSilicon Wadiî by Paul A. Gompers, Sara Bergson
Necessity and Invention: Monetary Policy Innovation and the Subprime Crisis by
Aldo Musacchio, Dante Roscini
RailTex, Inc. (A) by Norman A. Berg, James Weber
Intervention Strategy by Michael D. Watkins
SIG Beverages (A) by Rogelio Oliva, James Quinn
Russian Standard by Rohit Deshpande
Patel Food and Chemicals Private Limited (A) by G. Felda Hardymon, Ann Leamon
Union Carbideís Bhopal Plant (B) by Julia Kou, Debora L. Spar
Online Reverse Auctions: Common Myths versus Evolving Reality by Tobias

Schoenherr, Vincent A. Mabert
WIPHOLD (B): Institutionalizing (Abridged) by Benoit Leleux, Hischam El-Agamy,

Mope Ogunsulire
Executing Change: Seven Key Considerations by Nitin Nohria, Rakesh Khurana
Liability Management at General Motors by Peter Tufano
At the T. Rowe Price Trading Desk (B) by Andre F. Perold
Product Development: A Customer-Driven Approach by Marco Iansiti, Thomas J.

Kosnik, Ellen Stein
Learning from ìBird Fluî: How the Hong Kong Government Learnt to Deal with a
Crisis by Gilbert Wong, Millie Kwan, Mary Ho
International Profit Associates by Ashish Nanda, Thomas J. Delong, Monica Mullick
Petite Playthings, Inc.ñ 1984 (B) by Benson P. Shapiro
Grupo Industrial Bimbo S.A.ñ 1998 by Ray A. Goldberg, Carin-Isabel Knoop, Srinivas
Ramdas Sunder

CMR Forum: The ìHonda Effectî Revisited by Henry Mintzberg, Richard Tanner
Pascale, Michael Goold, Richard P. Rumelt
Rzymski
Lincoln Financial Group (B): Making LFD a Reality by David B. Godes, David Lane
Lucas Chevrolet File by John S. Hammond
Process Flow Design Exercise (C) by Janice H. Hammond
Knowledge Management at Ernst & Young by Miklos Sarvary, Ann Marie Chard
Jieliang Phone Home! (A) by Willy Shih, Ethan S. Bernstein, Nina Bilimoria
Directing Creativity: The Art and Craft of Leadership by Piers Ibbotson, Lotte Darso
Wells Fargo Online Financial Services (B) by Robert S. Kaplan, Nicole Tempest
Boards of Directors by Steven Rogers, Mark C. Manuel
Jedi Bank by William J. Poorvu, John H. Vogel Jr.
OnLink Technologies: Growth Challenges by Antonio Davila, Buaboocha Semapakdi

Everdream (B) by Roger Hallowell
South African Airways (B) by Joshua D. Margolis, Laura Morgan Roberts, Laura
Winig
Performance Curves: Costs, Prices, and Value by Benson P. Shapiro, Robert J. Dolan
An Internís Dilemma by Sandra J. Sucher, Matthew Preble
Korea: On the Back of a Tiger (Abridged) by Yasheng Huang
Patent & License Exchange: Enabling a Global IP Marketplace by Henry W.

Chesbrough, Edward Smith
Windham Negotiation (A2): Confidential Information for the Executor, Part 2 by

Michael A. Wheeler
World Oil Markets by Richard H.K. Vietor, Rebecca Evans
Automated Intelligence Corp. by James K. Sebenius, David T. Kotchen
Jeanne Lewis at Staples, Inc. (A) by Linda A. Hill, Kristin C. Doughty
Iran Office Automation Company by Jeanne M. Liedtka, Amir Amiri

TSAT A/S: Launching Telemetry and Low Rate Data Communications via Satellite by
Michael Parent, Mike Wade
Talbots: A Classic by V. Kasturi Rangan, Marie Bell
Privatization of Anatolia National Telekom: BOW Confidential Instructions by

Amicon Corp. (B) by E. Raymond Corey, Noel Capon
Bajaj Auto Ltd. by John A. Quelch, Nathalie Laidler
Sensormatic Electronics Corp. by David A. Garvin
Unveiling the Magic of Design: The Role of Synthesis by Jon Kolko
Bennie Wiley at The Partnership, Inc. by Laura Morgan Roberts, Victoria W. Winston
Le Petit Chef by Alan MacCormack, Sandra J. Sucher, Suraj Rangashayi
Paths to Power: Heidi Roizen (Video) DVD by Jeffrey Pfeffer
New England Patriots: Making the Team by Nancy Dean Beaulieu, Aaron M.G.
Zimmerman
BLES Biochemicals Inc. (A) by Charlene Nicholls-Nixon, Steve Parkhill
Woolf Farming and Processing by David E. Bell, Laura Winig, Mary Shelman
Milford Industries (C) by Benson P. Shapiro, Robert J. Dolan
Pricing and Market Making on the Internet by Robert J. Dolan, Youngme Moon
Timex Corp. by Frederick T. Knickerbocker
Etrip by John S. Haywood-Farmer, Julian Heere, Robert Spitalar
Hawaii Best, Inc. (A) by Steven C. Brandt
Rosemont Hill Health Center by David W. Young
QuickenInsurance: The Race to Click and Close (A) by Lynda M. Applegate
Fabritekñ 1992 by Janice H. Hammond

SaleSoft, Inc. (A) by Das Narayandas
CVS: The Web Strategy by John Deighton, Anjali Shah
Augusta National Golf Club Controversy (A) by Herman B Leonard, Marc J. Epstein,
Melissa Tritter
Weirton Steel Corporation by Gary Shaw, Gregory Roux
1366 Technologies: Scaling the Venture by Joseph B. Lassiter, Ramana Nanda, David
Kiron, Evan Richardson
Note on Market Definition and Segmentation by Robert D. Buzzell
CARE USA by John A. Quelch, Nathalie Laidler
Wil-Mor Technologies: Is There a Crisis? by Andrew C. Inkpen
Bridges to Excellence: Bringing Quality Heath Care to Life by Richard Bohmer, Ingrid
M. Nembhard, Robert Galvin
Browser Wars: Microsoft Versus Netscape by Samuel E Bodily
Diageo plc by George Chacko, Peter Tufano, Joshua Musher
Wu
General Foods: Opportunities in the Dog Food Market by Scott Ward
MedImmune: FluMist Introduction by Timothy Calkins, Rajnish Changrani
Black & Decker Corp.: Spacemaker Plus Coffeemaker (A) by N. Craig Smith
Social Identity Profile by Sandra J. Sucher
Argentinaís Convertibility Plan by Rafael Di Tella, Ingrid Vogel

Upromise 2002 by William A. Sahlman
Rise of the New York Port by Richard S. Tedlow
TSC Stores: Supply Chain Management for Profitable Growth by P. Fraser Johnson
Public Education in New Orleans: Pursuing Systemic Change through

Entrepreneurship by Stacey Childress, James Weber
Lonestar Electronics, Inc. (B) by Steven C. Brandt
French Unemployment: The Crisis Continues by Laura Alfaro, Patrick Vachey,

Vincent Dessain
FOX Sports and News Corp.ís Sports Empire by George Foster, Victoria Chang
L.L. Bean: A Search for Growth by Rajiv Lal, Walter J. Salmon, James Weber
Hanson Industries (B) by William J. Bruns Jr., Julie H. Hertenstein
Sun Microsystems, Inc: Web Services Strategy by Fernando F. Suarez, Thomas R.

Eisenmann
The promises and constraints of consumer-directed healthcare by Philip T. Powell,

Ron Laufer
Corporate Governance Reforms in China and India: Challenges and Opportunities by

Nandini Rajagopalan, Yan Zhang
Developing a Teaching Case (B): Virtualis Systems by Michael J. Roberts, Jay O. Light
Why Study Large Projects? by Benjamin C. Esty
Bougainville Copper Ltd. (B) by John S. Hammond, Gerald B. Allan
Games Managers Play at Budget Time by Richard Steele, Craig Albright
Medicines Co. by John T. Gourville
Organizing From Scratch: The Learning Lab Denmark Experience (A) by Claus
Rerup, John Lafkas

Ahmed
Holcim Group Support: Managing Knowledge Initiatives by Bettina Buechel, Gilbert
Probst
MAC Development Corp. by Richard G. Hamermesh
Merck Global Health Initiatives (A) by James E. Austin, Diana Barrett, James Weber
Atherton Clothing Co. (B) by John A. Davis, Andrew Z. Tubman
Custom Research, Inc. (B) by William J. Bruns Jr., Susan S. Harmeling

Competitive Dynamics in Home Video Games (D): The Nintendo Super NES by Peter
J. Coughlan
Sailing in Rough Seas by R. Edward Freeman, Jenny Mead, Drew Freides
Nestle Refrigerated Foods: Contadina Pasta & Pizza (B) by V. Kasturi Rangan, Marie
Bell
Antitrust Regulations in a Global Setting: The EU Investigation of the GE/Honeywell

Merger by Mihir A. Desai, Mark F. Veblen, Belen Villalonga
New World Development Co. Ltd.: Diversify or Focus? by Su Han Chan, Ko Wang,
Mary Ho
Abby Joseph Cohen: A Career Retrospective by Ashish Nanda, Kristin J. Lieb
Why Environmental Scanning Works Except When You Need It by Brian J. Huffman
Merck & Co., Inc.: Addressing Third-World Needs (A) by Kirk O. Hanson, Stephen
Weiss
Silicon Graphics, Inc. by Mary E. Barth, Justin J. McEntee
Adapting to Climate Change: The Case of Suncor Energy and the Alberta Oil Sands by
Pratima Bansal, Jijun Gao
Tremblant Capital Group by Robin Greenwood
Terumo (B) by David B. Godes, Masako Egawa, Mayuka Yamazaki

Parks Capital ñ Investment in US Retail, Inc., Spreadsheet Supplement by Nabil N. El-
Hage, Stephen Parks
Eenennaam
Washington Mutualís Covered Bonds by Daniel B. Bergstresser, Robin Greenwood,

James Quinn
Stella Artois in the U.K. by Paul W. Beamish, Anthony Goerzen
ITC eChoupal Initiative by David M. Upton, Virginia A. Fuller
Go2xpert Ltd.: Finding the Right China Strategy by Ali Simon Lam, Vincent Mak,
Pauline Ng
Levi Strauss & Co. (D) by Mark Leslie, Katherine Rudolph-Bose
Proven Practices for Effectively Offshoring IT Work by Joseph W. Rottman, Mary C.

Lacity
Capital Budgeting: Discounted Cash Flow Analysis by Thomas R. Piper
Morganís Rock Hacienda & Ecolodge by Shuo Wang, Judith A. Siguaw, Penny
Simpson
United Way of America: Governance in the Nonprofit Sector (B), Kenneth W. Dam
Becomes Interim President by Jay W. Lorsch, Alison H. Watson
Differences at Work: Erica (B) by Sandra J. Sucher, Rachel Gordon
Merloni Group by Christopher A. Bartlett, Catherine Barre
Auctions by Sherwood C. Frey, Dana Clyman
New York Bakery (E): Elevating an Issue by David Loree, Ken Mark
Aluminum Smelting in South Africa: Alusafís Hillside Project by Kenneth S. Corts
RBC ñ Financing Oil Sands (B) by Michael Sider, Jana Seijts, Ramasastry
Chandrasekhar
Erik Hanssen by James A. Erskine, David McKay


Conklin
Brent Kazan
Rackspace Hosting (2000), Video by W. Earl Sasser Jr., James L. Heskett, Tom Ryder
Fritidsresor Under Pressure (B): The First Week by Joshua D. Margolis, Vincent
Limited Editions, Inc. by Dennis P. Frolin
Hong Kongís Trading Industry: Challenges from Mainland China by Michael J.

Enright, Vincent Mak
PDQ Manufacturing, Inc. by William J. Bruns Jr.
Leveraged Employee Stock Ownership Plans by Robert F. Bruner, Peter R. Hennessy
BEA Associates: Enhanced Equity Index Funds by Andre F. Perold
Taco Bell Corp. by Leonard A. Schlesinger, Roger Hallowell
MySoftware Co. (A) by H. Kent Bowen, Nicole Tempest
Chonqing Peace Medical Corporation Ltd (A): Establishing A Foothold in Chinaís

Health-Care Environment by Michael J. Fratantuono, Zhuoran Li
Contribution to Capital by Henry B. Reiling, Mark R. Pollard
Chesebrough-Pondís, Inc.: Vaseline Petroleum Jelly by John A. Quelch, Penny

Pittman Merliss
Time-Driven Activity-Based Costing by Robert S. Kaplan
RetailMax: Role for Cam Archer by Dina Witter, Kathleen L. McGinn

Kidder, Peabody & Co.: Creating Elusive Profits by Robert L. Simons, Antonio Davila
Walt Disneyís Sleeping Beauty Bonds-Duration Analysis-courseware by Carliss Y.

Baldwin
Cutlass Capital, L.P. by Richard G. Hamermesh, Brian J. Delacey
Inland Steel Industries (D) by Kirk O. Hanson, Stephen Weiss
General Instrument (B) by Ann E. Gray, James Costantini
AudienceView by Tevya Rosenberg
Novartis: Betting on Life Sciences by Ray A. Goldberg, Carin-Isabel Knoop, Srinivas

Ramdas Sunder
Tonka Corporation by Robert F. Bruner, Casey S. Opitz
Digital Equipment Corp.: The Endpoint Model (B2) by David A. Garvin, Janet
Simpson
Social Strategy Exercise (Exec Ed Version) by Mikolaj Jan Piskorski
Hutchison Whampoa Ltd.: The Capital Structure Decision by Andrew Karolyi, Larry
Wynant, Geoff Crum, Peter Yuan

Perold
Port of Tauranga (B): Jon Maysonñ Shaping Our Life Destiny by Alexander Horniman,
David Cullwick
Valuing Infrastructure Investment: An Option Games Approach by Lenos Trigeorgis,

Han T.J. Smit
Roles and Relationships of Business and Government by George C. Lodge
SUN Brewing (B) by Belen Villalonga, Raphael Amit
Future of Hybrid Electric Vehicles by John T. Gourville, David Lane, Alice Tzou
Cybertech Project (A) by David M. Upton

Rambus, Inc. by Robert A. Burgelman, Vik Murthy, Paul Staelin
Mall of America (A) by Lynn Sharp Paine, Christopher M. Bruner
IBM and Siemens: Revitalizing the Rolm Division (A) by Ashish Nanda, Antonio
Davila, Georgia Levenson
Valuing the Cause Marketing Relationship by V. Kasturi Rangan, John T. Gourville
ImmuLogic Pharmaceutical Corp. (A): March 1991 by Josh Lerner
Mary Kay Cosmetics, Inc. by John P. Kotter, John M. Stengrevics
Hedonomics in Consumer Behaviour by Claire Tsai, Christopher Hsee
Specialties vs. Commodities: The Battle for Profit Margins by Benson P. Shapiro
LesConcierges by John Glynn, Bethany Coates
Managing Conflict in a Diverse Workplace by Mary Gentile, Sarah B. Gant
Porciniís Pronto: ìGreat Italian cuisine without the wait!î, Spreadsheet Supplement
by James L. Heskett, Richard Luecke
Mercedes and the Moose Test (A) by Daniel Diermeier
UAL, 2004: Pulling Out of Bankruptcy by Daniel B. Bergstresser, Kenneth A. Froot,

Darren R. Smart
Hints for Case Teaching by Benson P. Shapiro
SADAFCO by David J. Arnold
The Allstate Corporation by John R. Wells
Integrated Strategy: Trade Policy, and Global Competition by David P. Baron
Seven-Eleven Japan: Venturing into e-Tailing by Ali F. Farhoomand, Deric Tan

Beech-Nut Nutrition Corp. (A3) by Lynn Sharp Paine
Note on Budgeting by Elizabeth M.A. Grasby, David House
PGL: The Entrepreneur in Chinaís Logistics Industry by Benjamin Yen, Phoebe Ho
Managing Inventories: The Reorder Point System by Robert D. Landel, James R.

BT Plc: The Broadband Revolution (B) by Michael L. Tushman
Myriad and OncorMed and the Marketing of the First Genetic Tests for Breast
Cancer Susceptibility by Margaret L. Eaton, Rebecca Farkas, Daniel Greenwald
Information Resources, Inc. (A) by Darrel G. Clarke
Cisco China by F. Warren McFarlan, David Kiron, Guoqing Chen
Reagan Plan, Supplement by D. Quinn Mills
Southland Corp. (B) by Richard S. Ruback, Elizabeth H. McNair
Michael Jemal, CEO, Haier America, Video (DVD) by Tarun Khanna, Krishna G.
Palepu
Shanghai Real Estate (A) by Lynn Sharp Paine, Harold F. Hogan Jr.
Venture Capital Method: Valuation Problem Set by William A. Sahlman, Andrew

Janower
Appendix To Hugh Mccoll And Nationsbank: Building A National Footprint Through

M&A by Robert F. Bruner
Pharma Technologies Inc. by Charlene L. Nicholls-Nixon, Roderick E. White, John

Herbert
Last Mile of Broadband Access, Technical Note by Jay O. Light, Lynda M. Applegate,
Dan J. Green
Zoltek by David Besanko
Yahoo!: Business on Internet Time by Jan W. Rivkin, Jay Girotto
China Minmetals Corporation and Noranda Inc. by Isaiah A. Litvak
Diana and Jack Civello: Managing Dual Careers (B) by Paddy Miller, Jordan Mitchell
Selkirk Group in Asia by Paul W. Beamish, Lambros Karavis
Loewen Group, Inc. by Kenneth Eades, Ali Erarac
Palliser Furniture Ltd.: The China Question by Paul W. Beamish, JingíAn Tang
Big Sky, Inc.: The Magasco Paper Mill (B) by Alexander Horniman, F. B. Brake Jr.
Value of Information by David E. Bell
Philip Reade by Mark Leslie, Alicia Seiger
Technology Transfer at U.S. Universities by Richard G. Hamermesh, Josh Lerner,

David Kiron
Barack Obama: Organizing for America 2.0 by Mikolaj Jan Piskorski, Laura Winig
Delta Air Lines: The Latin America Contact Center Decision by Roy C. Nelson
Refining Virtual Co-Creation from a Consumer Perspective by Johann Fuller
Enronís Demiseñ Were There Warning Signs? by Graeme Rankine
Opera Hong Kong: Opera for All? by Ali Farhoomand, Ricky Lai
A Survival Guide for the Age of Meaning by Sohrab Vossoughi
PassAct, Inc. by Andrew McAfee
Introduction to Decision Making by Francis J. Aguilar

Getting the Right People at the Top by Claudio Fern ndez-Ar oz
Howard Schultz (B) by Kathleen Meyer, Nicole Pearce
Innovation at Mahindra & Mahindra (B) by Stefan Thomke, Briana Doerr Luthra
Patrimonio Hoy by Arthur I Segel, Michael Chu, Gustavo A. Herrero
Venture Capital and Private Equity: Module III by Josh Lerner, G. Felda Hardymon
Novo Industri by Michael E. Porter, Michael J. Enright
Energis (A) by John R. Wells
Serono by Lawrence P. Carr
Timken Co., Video by Michael Hattersley
Chesapeake and Shorewood Hostile Bids: A Tale of Two Boards (B) by John L. Colley

Gulati
DoubleClick, Inc. by Thomas D. Fields, Jacob Cohen
Eggrock Partners, LLC (A) by Thomas J. Delong, Myra M. Hart, Sharon I. Peyus
Impact Makers by Pat Werhane, Jenny Mead, Edward D. Hess
Signode Industries, Inc. (B) by Rowland T. Moriarty Jr., Gordon Swartz
Reagan Plan by George C. Lodge
Great Britain: Decline or Renewal? by John B. Goodman, David Palmer
Novartis: The Challenge of Success (B) by Sandra J. Sucher, Stacy McManus
Scaling Social Entrepreneurial Impact by Paul N. Bloom, Aaron Chatterji
Assessing Your Organizationís Crisis Response Plans by Michael D. Watkins
Melito
Hewlett-Packard Co.ís Home Products Division (D): The Matrix Model by David J.
Arnold, Carin-Isabel Knoop
Strategic Human Resource Management Applications Exercise by Michael Beer
Saudi Arabia: Ready for Takeoff? by F. John Mathis, Barbara S. Petitt
Speed and Strategic Choice: How Managers Accelerate Decision Making by Kathleen
M. Eisenhardt
Federal Express (C) by Christopher H. Lovelock
Participant and Leader Behavior: Group Decision Simulation (D) by Michael A.

Roberto
CIENA Corp. by Robert A. Burgelman, Philip Meza, Ben Shih, Juan Posada, Yann
Ngongang
Suzion Energy Ltd. by Srinivas Sridharan, Ramasastry Chandrasekhar
Social Entrepreneurship: Banco Compartamos by David P. Baron
Founder-CEO Succession at Acer by Noam Wasserman, Michael Shih-ta Chen, Keith

Chi-ho Wong
Is Your CIO Adding Value? by Michael Earl, David F. Feeny
Samsung Electronics Corp.: Eric Kim Interview, Video by John A. Quelch
Ambrose & Bisaro by Jennifer Xu, Nicole Maisonville, John S. Haywood-Farmer
Apollo Hospitals of India (A) by Gary W. Loveman, Jamie OíConnell
AT&T v. Microsoft (A): IP Litigation Strategy by Willy Shih
Lada do Brasil by James E. Austin, Helen Shapiro, Nilgun Gokgur

Ginsburgh
Eli Lilly: The Evista Project by Steven C. Wheelwright, Matthew C. Verlinden
PETA: Escalation by Michael Sider, Gerard Seijts

Matrix Semiconductor Inc. (B): Transitioning from Innovation to Execution by
e-Consulting by Ashish Nanda, Thomas J. Delong, Scot Landry, Thomas E. Agan
The End of Exponential Growth: Why Real Growth May End Soon by Robert Ayres
Ron Santa Teresaís Social Initiatives by Rosa Amelia Gonzalez, Patricia Marquez
Franco Bernabe at ENI (D): Code of Practice by CASE
Tradeoffs: Juggling Careers in Professional Services Firms with Private Life by

Thomas J. Delong, Ashish Nanda
Ultratech Corp. (B) by Mary E. Barth, Susan MacKenzie
Richmond Events by Amy C. Edmondson, Kristin J. Lieb
Vancom Transportation, Inc. (A) by Louis B. Barnes

Kevin McKague
Antitrust Economics by Carl Shapiro
Note on Central Planning by Wei Li
Gross National Accumulation by Charles T. Stewart Jr.
The Metropolitan Opera (B) by Anita Elberse, Crissy Perez
Office Supplies for Entertainment World (B) by Thomas Cross

Allen-Bradleyís ICCG: Repositioning for the 1990s by Nitin Nohria, James D. Berkley
How Companies Become Platform Leaders by Annabelle Gawer, Michael A.

Cusumano
Organization and Strategy at Millennium (A) by Julie M. Wulf, Scott Waggoner
KomTek (C) by Jay Rao, James Hunt, Elaine Landry
Schneider
Cold Opportunity (B): The ICEHOTEL Story by Saras Sarasvathy
Mondex Canada (B) by Sid L. Huff, Mike Wade
Started as Crew (B): Darlene Calhoun and McDonaldís by Pat Werhane, Laura Pincus
Hartman, Justin Sheehan, Jenny Mead
Department of Defense: Contract-Labor Sourcing (B) by Timothy M. Laseter,

Thomas Cross
Cumberland Metal Industries: Engineered Products Divisionñ 1980 by Benson P.

Shapiro, Jeffrey J. Sherman
SVEDKA Vodka (A) by Paul W. Farris, Rajkumar Venkatesan, Ivy Zuckerman
Kingston-Murray Enterprises by Kenneth Eades
Managing Markets Module Note by Das Narayandas
Romeo Engine Plant (Abridged) by Robert S. Kaplan, Amy P. Hutton
Capital Controls by Rawi Abdelal, Laura Alfaro
Managing Risk Across Borders: ZEiM PLCñ Doing Business in Post-Crisis Russia by
Paul Strebel, Janet Shaner
The Campaign for Bank Insurance in Antebellum New York by Cole Bolton, David A.
Moss
Nike in China by James E. Austin, Francis J. Aguilar
How to Address the Gray Market Threat Using Price Coordination by Gert Assmus,
Carsten Wiese
Proposition 211: Securities Litigation Referendum (B) by David P. Baron, Chris

Watts
Financing the Mozal Project by Benjamin C. Esty, Fuaad A. Qureshi
Imaginarium by Laureano Berasategui, Francisco Pares, Lluis G. Renart
Westchester Distributing, Inc. (B) by Robert L. Simons, Robert J. Boxwell Jr.
Jive Software by Mark A. Stevens, Mark Leslie, Claire Magat Raffaelli
California PERS (B) by Jay O. Light, Jay W. Lorsch, James E. Sailer, Katharina Pick
Editora Abril S.A. by Michael Y. Yoshino, Perry L. Fagan
Gallardoís Goes to Mexico by Clayton M. Christensen
Case for Brand Loyalty by Susan Fournier
Joint Juice by Michael J. Roberts, Alison Berkley Wagonfeld
Comerica Incorporated: The Valuation Dilemma by Yiorgos Allayannis, Baijnath

Ramraika
Metromedia Broadcasting Corp. by Scott P. Mason, Sally E. Durdan
CSR as Reputation Insurance: Primum Non Nocere by John Morgan, Dylan Minor,
Michael Strong, Peter Thigpen, Kirk O. Hanson
An Overview of Project Finance and Infrastructure Financeñ 2009 Update by

H.E. Butt Grocery Co.: The New Digital Strategy (A) by F. Warren McFarlan, Melissa
Dailey
Federal Reserve Bank of Chicagoís Mentoring Program (B) by David A. Thomas, Gina
M. Carioggia
Note on the U.S. Soft Drink Industry in 1986 by Andrall E. Pearson, Constance L.
Irwin
Designing Learning Launches by Jeanne M. Liedtka, Edward D. Hess
Toybox: Managing Dynamic Digital Projects by Darren Meister, David Singer
Salick Cardiovascular Centers: Business Plan by Regina E. Herzlinger, Kaushik Sen,

Alex Tkachenko, Carolyn Wolff

Queen Mary Hospital: Fighting the SARS Crisis by Shunyin Lam, Simon Lam, Joyce
Ho, Scarlet Chan, Shirley Chan
Guidant: Cardiac Rhythm Management Business (A) by Steven C. Wheelwright,

Mikelle F. Eastley
Studio by Walter J. Salmon, Wendy Carter
Block 16: Indigenous Peoplesí Perspective by Malcolm S. Salter, Susan E.A. Hall
Point of View: Expensing Employee Stock Options Is Improper Accounting by Kip

Hagopian
El Farol by Matthias Hild
Blue Mountain Resorts Ltd.: The Night Skiing Decision by Terry H. Deutscher, Susan
Burke
Note on Generic Drugs in the European Union by Robert C. Pozen, Elizabeth M.

Leonard
CIGNA Worldwide by John A. Quelch, Jonathan D. Hibbard
3M: Profile of an Innovating Company by Christopher A. Bartlett, Afroze Mohammed
Royal Bank of Canada in Thailand by Paul W. Beamish, Bernice Scholten, Leslie

Stephenson
Leviís at Wal-Mart? by Paul W. Farris, Jordan Mitchell, Ervin R. Shames

Corporate Social Responsibility: Doing Well by Doing Good by Oliver Falck, Stephan
Heblich
Recall 2000: Bridgestone Corp. (B) by Lynn Sharp Paine
Tosama (A) by Carlos Cordon, Thomas E. Vollmann, Inna Francis, Alexandru Ioan
Mincu
JWT China: Advertising for the New Chinese Consumer by Elisabeth Koll
Consumer Behavior Exercise (B) by John Deighton, Susan Fournier
Del Norte Paper Co. (B) by M. Edgar Barrett, William A. Sahlman
Managing Product Safety: The Case of the Procter & Gamble Rely Tampon by
Kenneth E. Goodpaster, Dekkers L. Davidson
Mayers Tap, Inc. (A) by Robin Cooper, Glenn Bingham
Union Carbideís Bhopal Plant (A) by Suzanne Hull, Julia Kou, Debora L. Spar
Tower Software by Constance E. Bagley
Free Trade vs. Protectionism: The Great Corn-Laws Debate (Abridged) by David A.
Moss
Warner Cable (A) by Jeffrey A. Sonnenfeld, Maury Peiperl
Bringing Open Innovation to Services by Henry W. Chesbrough
British Petroleum, Ltd., Spreadsheet Supplement by Susan Chaplinsky, Luann J.

Lynch, Paul Doherty
TradeCard: Expanding into China by Ali Farhoomand, Marissa Salvia-Mccauley
Taiwan Semiconductor Manufacturing Co.: Building a Platform for Distributed

Innovation by Marco Iansiti, Marcin Strojwas
Markham Stouffville Hospital by Murray Bryant, Natasha Ebanks
Transformation of Matsushita Electric Industrial Co., Ltd. 2005 (A) by Michael Y.

Yoshino, Yukihiko Endo
Krispy Kreme: The Franchisor That Went Stale by Burton D. Cohen, Julie Bennett,
Johnny Bubb
Siebel Systems: The Role of the CFO by Malcolm P. Baker, Lauren Barley
Performance Variability Dilemma by Eric Matson, Laurence Prusak
Hotbank: Softbankís New Business Model for Early Stage Venture Incubation by
Henry W. Chesbrough, Mary Teichert Rotelli
Whistler Corp. (B) by Gary P. Pisano, David T. Kotchen
Sony-FIFA Partnership Marketing Program: The Value of Sponsorship by Mark

Jeffery, Saurabh Mishra
L.L. Bean, Inc. by Frank L. Tucker
Hill & Knowlton: Knowledge Management by Darren Meister, Ken Mark
Finding the Common Ground in Russian and American Business Ethics by Sheila M.
Puffer, Daniel J. McCarthy
Exporting American Culture by Joseph L. Badaracco Jr., Jerry Useem
State of Connecticut Municipal Swap by Andre F. Perold, Joel Barber
Building a Sustainable, Profitable Business: Fair Trade Coffee (B) by Robert

Hooijberg, Jan Van Der Kaaij
Raiser Senior Servicesñ The Stratford (B) by H. Kent Bowen, Alison Berkley
Wagonfeld
Berkshire Hathaway Inc.ñ Intercorporate Investments (B) by Luann J. Lynch
Barco Projection Systems (B) by Rowland T. Moriarty Jr., Krista McQuade
Partners In Health: The PACT Project by Richard Bohmer, Josh Friedman
Mattel: Crisis Management or Management Crisis by David P. Baron
Slouching Toward Broadband by Robert A. Burgelman, Philip Meza

Coop: Market Research by Ruth Bolton, Youngme Moon
First Virtual Holdings, Inc. (A) by Sid L. Huff, Mike Wade
Global Fun: The Internationalization of Theme Parks by Gareth Jones, Geoffrey G.

Jones, Steve Shaheen
Electronic Arts in 2002 by Robert A. Burgelman, Frederic Descamps, Philip Meza
XYZ Corporation and Corporate Entrepreneurship by S. Venkataraman
Lexus and the USTR by John A. Quelch
Bernd Sterzel at the IVth Medizinische Klinik (B) by Linda A. Hill, Melinda B. Conrad
McDonaldís Argentina by Dominique Turpin
Universal Robotics Corp. by H. Irving Grousbeck, Paul P. Brountas

Supplement to ìMedCath Corporation (A)î and ìMedCath Corporation (B)î by Regina

E. Herzlinger
Office Design Partners (Thailand) Ltd. by Joseph J. Distefano, Tom Gleave
Sorelle Bakery and Cafe by Louis B. Barnes, Joanne Massaro
BiC Pen Corp. (B) by C. Roland Christensen, Elizabeth L. Rachal
The Termination of U.S. Auto Dealerships in 2009 by Das Narayandas, Kerry

Herman, Sarah Morton
The Elcer Products Transaction: Confidential Information for Elcer Products

Division President by James K. Sebenius, Guhan Subramanian
LeapFrog Enterprises by Lynda M. Applegate, Elizabeth Collins
General Scanning, Inc. (A) by H. Kent Bowen, Charles Tillen, Sean McClenaghan

Tax Factors in Business Combinations by Henry B. Reiling
JP Morgan Partnersñ Cabelaís Inc. by Nabil N. El-Hage, Michael J. Roberts
Honda (B) by Evelyn T. Christiansen, Richard Tanner Pascale
Customer Focus at Neiman Marcus: ìWe Report to the Clientî by Robert D. Dewar
The International Finance Corporationís Grassroots Business Initiative by V. Kasturi

Rangan, Katharine Lee
SKOLAR, M.D.: Is There a Business for Web-Based Information for Doctors? by

Michaela Draganska, David W. Hoyt
Bridging the Gap Between Stewards and Creators by Robert D. Austin, Richard L.
Nolan
Blended Value Proposition: Integrating Social and Financial Returns by Jed Emerson
GLSTNñ 1996 by James E. Austin, Willis Emmons, David J. Maue
InterfaceRAISE: Sustainability Consulting by Michael W. Toffel, Robert G. Eccles,

Casey Taylor
TRP International by Robert M. Conroy, Fredrik Atting, Johanna Carlander
Note on the Structural Analysis of Industries by Michael E. Porter
Southwest Airlines (A) by Christopher H. Lovelock
Wal-Mart Stores in 2003 (Abridged Version) by Frank V. Cespedes
Japan 1995: Return to High Performance? by George C. Lodge, Marie Bell

Nagle
Allentown Materials Corp.: The Electronic Products Division (C) by Michael Beer
If We Ran The World by Hanna Halaburda, Radka Dohnalova, Aldo Sesia
Beyond Valuation: ìOptions Thinkingî in IT Project Management by Robert G.

Fichman, Mark Keil, Amrit Tiwana
Forever: De Beers and U.S. Antitrust Law by Jennifer Burns, Debora L. Spar
Juice Guys (A) by Joseph B. Lassiter, Sharon Fox, Cindy Rushmore
Ancient Fable by Ashish Nanda
Leveraging the Web for Corporate Success by David A. Griffith, Jonathan W. Palmer
OfficePro (C) by John A. Quelch
Strategy from the Inside Out: Building Capability-Creating Organizations by Danny

Miller, Russell A. Eisenstat, Nathaniel Foote
African Communications Group, Supplement by Anita McGahan
Chiquita in Colombia by Andrew Wicks, Jenny Mead
Evan Williams: From Blogger to Odeo (B) by Noam Wasserman, LP Maurice
Arcapita ñ 2002 by Nabil N. El-Hage, Leslie S. Pierson
Participant and Leader Behavior: Group Decision Simulation (A) by Michael A.

Roberto
New Sector Alliance (A): An Entry into Health Care? by Regina E. Herzlinger, Jeffrey
Cronin, Stacy Schwartz
Cadim: China and India Real Estate Deals by Stephen R. Foerster, Marc Folch
Accounting for Frequent Fliers by William J. Bruns Jr., Susan S. Harmeling
Stanford Graduate School of Business by David A. Garvin, Srikant M. Datar, Carin-

Isabel Knoop
Structural and Organizational Issues in Patient Safety: A Comparison of Health Care

to Other High-Hazard Industries by David M. Gaba
The Little Red Roaster by Elizabeth M.A. Grasby, Niki Healey
Ottawa Devices, Inc. (B) by Henry B. Reiling, Harry C. Midgley
Liquid Gold: Calambra Olive Oil (A) by Phillip E. Pfeifer, Dana Clyman, Laura
Kornish, Jim Smith
The 2007-2008 Financial Crisis: Causes, Impacts and the Need for New Regulations
by David W. Conklin, Danielle Cadieux
Keaneís Acquisition of Metro Information Services (A) by F. Asis Martinez-Jerez
Employer and Employee Obligations and Rights Under the Uniformed Services
Employment and Reemployment Rights Act by Gary L. Tidwell, Daniel A. Rice, Gary
Kropkowski
Families, Fortunes, and Footwear: Reaching Out to the Fourth Generation of Brazilís
Lupo S.A. by John Ward, Sachin Waikar, Carol Adler Zsolnay
Lion Capital and the Blackstone Group: The Orangina Deal by G. Felda Hardymon,
Josh Lerner, Ann Leamon
Malden Mills (A) by Nitin Nohria, Thomas R. Piper, Bridget Gurtler
Formula One Motor Racing by Tarun Khanna, David Lane, Kartick Varma
Intel Corp. in 1999 by Robert A. Burgelman, Dennis L. Carter, Raymond S. Bamford

Technological Alternatives for the Distribution of Information by Brian Subirana,

Jerome Koelewijn
Cracking the Code of Mass Customization by Fabrizio Salvador, Pablo Martin de

Holan, Frank T. Piller
Warburg Pincus and emgs: The IPO Decision (A) by G. Felda Hardymon, Ann
Leamon
Gordon Biersch by H. Irving Grousbeck, L.A. Snedeker, Lee Anne Snedeker, Nick J.
Mansour
Tyco International by Robert E. Kennedy, Cynthia A. Montgomery, Lisa Chadderdon,

Harold F. Hogan Jr.
Computer Reservation Systems : An Industry of Its Own by Ali F. Farhoomand,

Andrew Lee
Wild Oats Markets, Inc. by Travis Haglock, John R. Wells
Cap Gemini Ernst & Young: A Global Merger (A) by Ashish Nanda, Lisa Rohrer,
Bertrand Moingeon, Guillaume Soenen
Workbench Pricing Strategy by Gwendolyn K. Ortmeyer
Sherritt Goes to Cuba (A): Political Risk in Uncharted Territory by Aldo Musacchio,
Jonathan Schlefer
Managing Xeroxís Multinational Development Center by Russell A. Eisenstat
Maverick Lodging by Richard Brownlee, Luann J. Lynch, Karen Whitney
Nike and Liu Xiang: Crisis Management in Celebrity Endorsement by Kineta Hung,
Isabella Chan, Penelope Chan
Commerce Bank by Frances X. Frei, Corey Hajim
Chrysanthemum and Dragon: JAFCO Asia in China by Rawi Abdelal, David Lane
Malaysiaís Multimedia Development Corporation (B) by David W. Conklin, Danielle

Cadieux
Growing Up in China: The Financing of BabyCare Ltd., Spreadsheet by Mihir A. Desai,

Mark F. Veblen
Samsung and Daewoo: Two Tales of One City by Donald N. Sull, Seonghoon Kim,
Choelsoon Park
Buckingham Park by Arthur I Segel, Joshua A. Katzin
Finishing Off IT by H.A. Marquis
Ivey Builds: The Second Act by Murray J. Bryant
workopolisCampus.com by Michael Rouse, Natalie Takach
Running and Growing the Small Company: Project-Paper Writing Recommendations

by Steven J. Spear
Calgene, Inc. by Ray A. Goldberg, John T. Gourville
AT&T Consumer Products by Joseph L. Badaracco Jr., Wilda L. White
New New HP in 2004 (B): Winning in the Core Businesses by Robert A. Burgelman,
Philip Meza
Gobi Partners and DMG by G. Felda Hardymon, Josh Lerner, Ann Leamon
Integron, Inc.: The Integrated Components Division (ICD) by David M. Upton,

Michelle Jarrard, Laurie Thomas
PeopleSoft Finally Accepts Oracleís Offer (B) by Robert M. Daines, Davina Drabkin
CEMEX Way: The Right Balance Between Local Business Flexibility and Global
Standardization by Donald A. Marchand, William J. Kettinger, Rebecca Chung
Northern Telecom (A): Greenwich Investment Proposal (Condensed) by Robert J.

Dolan
Beijing Jeep Co. and the WTO by Michael N. Young, Justin Tan
Cardinal Health, Inc. by Jay W. Lorsch, Norman Spaulding
Martin Marietta: Managing Corporate Ethics (C1) by Lynn Sharp Paine
Robertís Center of Performing Arts by James A. Erskine, Felix Gernburd
Contracting and Control in Venture Capital by Paul A. Gompers

Hewlett-Packard: Manufacturing Productivity Division (A) by Benson P. Shapiro,

Lawrence B. Levine
Wild Oats: Sowing vs. Reaping by Lloyd Shefsky, Bob Barnett, Scott T. Whitaker
IIF and QuaTeams Creating a Custom CRM by Nicole R.D. Haggerty, Jordan Mitchell,
Matt Woerner, Yulian Zhang
Note: Disclosure, Regulation, and Taxation of Hedge Funds versus Mutual Funds in
the U.S. by Lena G. Goldberg, Robert C. Pozen, Melissa Hammerle
Ready-to-Eat Breakfast Cereal Industry: Kellogg by Kenneth S. Corts, Amy L. Sandler
A Technical Note on Risk Management by Donna Fletcher, Susan Newell
Mattelís China Experience: A Crisis in Toyland by Mary B. Teagarden
Cause-Related Marketing: More Buck than Bang? by Matthew Berglind, Cheryl

Nakata
Boeing 767: PTQ (ìPut Together Quickî), Moods in Flight, Video by David A. Garvin
Levenger Co. by Myra M. Hart, Kristin J. Lieb, Victoria W. Winston
Fisher & Paykel Industries Ltd. Restructuring by Susan Chaplinsky, Wenyong Wang,
Gitanjali Pundir
China: To Float or Not to Float? (A) by Laura Alfaro, Rafael Di Tella, Ingrid Vogel
Involving Suppliers in New Product Development by Robert B. Handfield, Gary L.

Ragatz, Kenneth Peterson, Robert M. Monczka
Teradyne Japan by Michael Y. Yoshino, Thomas W. Malnight
Masco Corp. (B) by Michael E. Porter, Cynthia A. Montgomery, Charles W. Moorman
Inktomi: Scaling the Internet by Marco Iansiti, Myra M. Hart, Richard Bergin
Polaroid-Kodak (B4) and (B5) (Alternate Version) by David B. Yoffie
Advanced Laser Clinics (D) by James G. Clawson, Elizabeth Ryan, Gerry Yemen
BCPC Internet Strategy Team: Dana Jones by Amy C. Edmondson, Laura R. Feldman
Rob Parson at Morgan Stanley (B) by M. Diane Burton
Capital Coast Health Limited: Being a Good Employer in the Midst of Change (A) by
Anne Marie Francesco, Alvin Hwang
Fairfield Inn (B) by James L. Heskett
Negotiating Equity Splits at UpDown by Noam Wasserman, Deepak Malhotra
TSE International Corporation by Robert F. Bruner

Systematic: The Race for Partners by Anthony Goerzen, Ana Colovic
Probability Assessment Appraisal by Sherwood C. Frey
Aspen Skiing Company (A) by Michael W. Toffel, Stephanie van Sice
Gilead Sciences (B): Implementing the Gilead Access Program for HIV Drugs by
David P. Baron, Keith Krehbiel, Brian Tayan
Supermercados Disco: Regional Strategy by David J. Arnold, Guillermo DíAndrea,

Silvina Romero Paz
Novartis AG: Science-Based Business by H. Kent Bowen, Courtney Purrington
Economic Gains from Trade: Theories of Strategic Trade by Robert E. Kennedy
Mercury Athletic: Valuing the Opportunity by Timothy A. Luehrman, Joel L. Heilprin
Pinkerton (B) by Scott P. Mason, Elizabeth R. Lawrence, Adam S. Berger
Royal Group Technologies by Murray J. Bryant, Ken Mark
Value-Based Management System by Stanley F. Slater, Eric M. Olson

Pilgrim Bank (C): Electronic Billpay by Frances X. Frei, Hanna Rodriguez-Farrar,
Dennis Campbell
Centex Telemanagement, Inc. by William A. Sahlman, David H. Knights
Nestle: Sustainable Agriculture Initiative by Forest Reinhardt
Slavery by Thomas K. McCraw
Yodlee Inc.ñ The VerticalOne Integration (B) by John Melnyk, Darren Meister
Decision Making at the Top: The All-Star Sports Catalog Division by David A. Garvin,
Michael A. Roberto
The NFLís Digital Media Strategy by Anita Elberse, Kelsey Calhoun, Daven Johnson
House of Tatañ 1995: The Next Generation (A) by Tarun Khanna, Krishna G. Palepu,
Danielle Melito Wu
The Value of Net Operating Losses by Mary Margaret Frank, Jonathan M. Right
History of Credit Agencies in the United States by F. Warren McFarlan, Tracy Yuen
Manty
Marketing in the Age of the Network: From Marketplace to U-Space by Leyland Pitt,
Richard T. Watson, Pierre R. Berthon, George M. Zinkhan
Circus Oz by James Phills, Hilary Stockton
Journey to Sakhalin: Royal Dutch/Shell in Russia (A) by Rawi Abdelal
Corning Incorporated: Bringing Rigor to Early-Stage Opportunity Identification by

Samsung Electronics (B): In India by Sumit Chakraborty, Shushil Sharma, Sougata

Ray
Uncovering the Secrets of Success by Roger Martin, Malcolm Gladwell
Bob Galvin and Motorola, Inc. (C) by Todd D. Jick, Mary Gentile
MBA Integrative Exercise: General Management, April 1998, Video by Carin-Isabel

Knoop
Montgomery County Business Roundtable for Education by Allen Grossman, Geoff
Marietta
Meeting of the Overhead Reduction Task Force by John J. Gabarro, James G. Clawson
Core IS Capabilities for Exploiting Information Technology by David F. Feeny, Leslie

P. Willcocks
How Media Choices are Changing Online Advertising by Stephen P. Bradley, Nancy
Bartlett
Negotiating the Right to Know: Rhone-Poulenc and Manchester, Texas (B) by

Michael A. Wheeler
Alliances That Build Alliances: McKinsey-Ashoka and the Fundacion Compromiso by

Fernando Frydman, Guillermo Arnaudo, Cecilia Rena, Gabriel Berger
Chunghwa Telecom Co., Ltd. (A) by Paul W. Marshall, Michael Shih-ta Chen, Keith
Chi-ho Wong
Cementownia Odra (A) by George Wu, Arnold Holle
Inverness Medical Innovationsñ Born Global (B) by Daniel J. Isenberg
Maple Leaf Consumer Foodsñ Fixing Hot Dogs (B) by Allen Morrison, Sam Hill, Scott
Hill
Rayovac Corporationñ The Rechargeable Battery Opportunity by Donald Barclay, Joe

Falconi
Chinese Fireworks Industry by Paul W. Beamish, Ruihua Jiang

XM Satellite Radio (B) by David B. Godes, Elie Ofek

Robert B. Cialdini
Martha Stewart Living Omnimedia (A) by Susan Fournier, Laura Winig, Kerry
Herman, Andrea Wojnicki
Camelback Communications, Inc. by Robin Cooper

Myerson Industries by Sherwood C. Frey, Phil Lederer
Vicinity Corp.: Turning Web Traffic into Store Traffic by Frances X. Frei, David
Margalit, Amanda Yelsh
Clearwater Seafoods by Stephen Sapp, Ramasastry Chandrasekhar
Vanguard Group, Inc. (A) by Jay O. Light, James E. Sailer
Delphi Corp. and the Credit Derivatives Market (A) by Stuart C. Gilson, Victoria
Ivashina, Sarah L. Abbott
Li & Fung (Trading) Ltd. by Gary W. Loveman, Jamie OíConnell
Craig Weatherup, Supplement by Linda A. Hill, Katherine S. Weber
Mellace Family Brands, Inc.: Building a Socially Responsible Enterprise by Edward

D. Hess, Gosia Glinska
Vinod Khosla and Sun Microsystems (C) by Amar V. Bhide

Eskinazi, Sean Carr
Note on Pricing and Public Policy by Willis Emmons
Travelexis.com: Role for Jackie Hoff from Travelexis.com by Nicole Nasser, Kathleen
L. McGinn
Measure of Delight: The Pursuit of Quality at AT&T Universal Card Services (B) by
Roy D. Shapiro, Michael D. Watkins, Susan Rosegrant
Unichema by Thomas E. Vollmann, Per V. Jenster
Online Business Valuation: No Bang, No Buck for Orientation.com by Ali

Farhoomand, Shamza Khan
Freedom Financial Network by Chuck Holloway, Jocelyn Hornblower
Berkshire Partners: Purchase of Rival Company (B) by Nabil N. El-Hage

Teradyne, Inc.: Nothing Ventured, Nothing Gained by Joseph B. Lassiter
YouTube, Google, and the Rise of Internet Video by Karel Cool, Matt Seitz, Jason
Mestrits, Sona Bajaria, Uday Yadati
General Instrument (A) by Ann E. Gray, James Costantini
Gillette Personal Care Division: Marketing Planning and Control by Thomas V.

Bonoma, Bruce H. Clark
Wal-Martñ 1997 by David B. Yoffie, Anthony St. George
Technical Note: Lease vs. Buy Decisions for Technology Example, Spreadsheet
Supplement by Mark Jeffery, Susan Deutsch, Paolo Cuomo
Heineken NV: Workplace HIV/AIDS Programs in Africa (B) by Diana Barrett,

Daniella Ballou
Atlanta Symphony Orchestra by Larry Menor, Jorge Colazo
University of Utah and the Computer Graphics Revolution by H. Kent Bowen,

Courtney Purrington
How Do You Win the Capital Allocation Game? by John A. Boquist, Todd T. Milbourn,
Anjan V. Thankor
Xerox: Design for the Environment by Richard H.K. Vietor, Fiona E.S. Murray
Security Breach at TJX by Nicole R.D. Haggerty, Ramasastry Chandrasekhar
Digital China Holdings Ltd.: ERP as a Platform for Building New Capabilities by F.
Warren McFarlan, Guoqing Chen, Kai Reimers
Gray Security: Building a South African Services Firm by Walter Kuemmerle, Chad
Ellis, William J. Coughlin
Questionable Payments Abroad: Gulf in Italy by Christopher A. Bartlett
Investure, LLC, and Smith College by Susan Chaplinsky, Robert S. Harris, Dorothy C.
Kelly
College Couriers Inc. by Elizabeth M.A. Grasby, Lindsay Brock
Lucent Technologies: Optical Networking Group by Marco Iansiti, Barbara Feinberg

Duke Power Co.: Affirmative Action (A) by Kenneth E. Goodpaster, David E.
Whiteside
Paid Search: The Innovation that Changed the Web by Des Laffey, Kent D. Seltman
Innermotion on the Move, (Video) DVD by James Phills
Ben & Jerryísñ Japan by James M. Hagen
Boeing 777, Spreadsheet Supplement by Robert F. Bruner, Dena Gollish, Henrik

Clausen, Niels Koggersbol, Peter Christey
Creating An Online Information Marketplace For Giving: The Hewlett Foundation by

Victoria Chang, William F. Meehan III
C&S Wholesale Grocers by James L. McKenney
Offering the Right Service in the Right Place: Growing Orthopedics at the Brigham
and Womenís/Faulkner (BW/F) Hospitals by V.G. Narayanan, Michael G Wilson,
Rachel Gordon
Spartan Stores, Inc.: Reengineering for Efficient Consumer Response by James L.

McKenney, William T. Schiano
News Corp. by Bharat N. Anand, Kate Attea
Online Portals by Thomas R. Eisenmann, Sanjay T. Pothen
Jazztel by Marc L. Bertoneche, Laurent Jacque, Agnes Sauvage, Jennifer Woolman,

Ken Hynes
Airport Privatisation in Australia by Michael J. Enright, Flash Ng
Butterflies of Costa Rica by John Ickis
Framework for Pursuing Diversity in the Workplace by Michael Brookshire, Thomas

J. Delong
Terryís Group: Designing Novelty Chocolates by John A. Quelch, Margaret Bruce
AOL Time Warner (A): Accounting for Goodwill by Ron Kasznik, Brian Tayan
Gillette Co. (D): Implementing Change by Rosabeth Moss Kanter

Gillette Co.: Dry Idea Advertising (A), Video Introduction by Thomas V. Bonoma,
Shirley M. Spence
Korea First Bank (B) by Kirsten J. OíNeil-Massaro, Yasheng Huang
How Should Board Directors Evaluate Themselves? by Laurence J. Stybel, Maryanne

Peabody
Legal Aspects of Management: Increasing and Capturing the Value of Knowledge

Assets, Module Note by Constance E. Bagley
Sesia
Multifactor Models by Malcolm P. Baker
Andre Volkoff Malaysia by Jaideep Anand, Prescott C. Ensign, Ken McReynolds
Global Financial Corp. by Charles P. Bonini
Fitzpatrick Hotel Group (B1): Niall Carroll by Paul A. Gompers, Catherine Conneely
Philipsí Compact Disc Introduction (A) by Anita McGahan
Desktop Printer Industry in 1990 by Elizabeth Olmsted Teisberg, Theodore H. Clark
Callmate Telips (B): Orix Investment Bank Pakistan Limited ñ Callmate Risk
Uncovered by Muntazar B. Ahmed
Google in China (B) by Deborah Compeau, Yulin Fang, Majela Yin
Global Source Healthcare: Allocating Sales Resources by Donald Barclay, Shamail

Siddiqi
Note on Market Research by Robert Chess
Grupo Sidek (A) by Kenneth A. Froot, Alberto Moel
India on the Move by Richard H.K. Vietor, Emily J. Thompson
Assessing Managerial Talent at AT&T (A) by Michael Beer, Ellen Stein

Henkel Iberica (A) by F. Asis Martinez-Jerez, V.G. Narayanan, Lisa Brem
Cooper Pharmaceuticals, Inc. by Frank V. Cespedes

Locklear
E Ink by Teresa M. Amabile, Susan Archambault
Validity vs. Reliability: Implications for Management by Roger Martin
Walt Disney Co.ñ 1995 by David J. Collis, Jennifer Montana
Baker Adhesives by Marc Lipson
Startup Capital Ventures in China by John Glynn, Peter Ziebelman, Claire Magat
Raffaelli
Banco BCI and the Corporacion Credito al Menor by Mladen Koljatic, Monica Silva
Montague Corporation: Unfolding the Future in Cycling by Mary Tripsas
How Companies Can Avoid a Midlife Crisis by Dominic Houlder, Donald N. Sull
Container Transportation Company by Peter C. Bell, Bai Xiaodong, Richard C.H. Lee,
Michael Zhang
Vicks Health Care Division: Project Scorpio (A) by George S. Yip, Jeffrey R. Williams
Wausau Equipment Company: A Lean Journey (B) by Robert D. Landel, Sorin Gruia
Rocheís Acquisition of Genentech by Carliss Y. Baldwin, Bo Becker, Vincent Dessain
Exploring Brand-Person Relationships: Three Life Histories (Condensed) by Susan

Fournier
Urbi and the City Licensee Managers by John D. Macomber, Regina Garcia-Cuellar
BHP Billiton and Mozal (B) by Pat Werhane, Jenny Mead, Laura Pincus Hartman
Two Big Banksí Broken Back Office by L.J. Bourgeois, Margaret Cording
Hilton Manufacturing Co. by William J. Bruns Jr.
Intel Corp. (B): Implementing the DRAM Decision by Robert A. Burgelman, Bruce
Graham
International Entrepreneurship: Managing and Financing Ventures in the Global

Economyñ Overview by Walter Kuemmerle
Buying Time by William J. Bruns Jr., Susan S. Harmeling
Real Options Valuation when Multiple Sources of Uncertainty Exist by Lisa

Meulbroek
Tektronix: Portable Instruments Division (C) by Robin Cooper, Peter B.B. Turney
Against the Big Four: Growth Strategies for Indigenous Chinese CPA Firms by
Christine Chan, Josephine Lau
American Outsourcing by Richard H.K. Vietor, Alexander Veytsman
Jim Bender and Alert, Inc. (A) by Amar V. Bhide, Robert W. Lightfoot
Hindustan Unileverís ëPureití Water Purifier by V. Kasturi Rangan, Mona Sinha
TPV Technology Ltd.: The Computer Monitor Business by Stewart Thornhill, Terry
Wang, Taiyuan Wang
Cebu Pacific Air (C) by Gerry Yemen, Erika H. James, Marie-Grace U. Ngo
Empire Blue Cross and Blue Shield (A) by Regina E. Herzlinger, Ramona K.
Hilgenkamp
Friona Industries, L.P. by Ray A. Goldberg, Carin-Isabel Knoop, Cate Reavis
NSK Software Technologies Ltd. by Paul A. Gompers, Jeffrey Anapolsky

Ellis
Claris Lifesciences Ltd by Rama Velamuri, Rosie Innes

Timken Co. by Michael Hattersley
Debate Over Unbundling General Motors: The Delphi Divestiture and Other Possible
Transactions by Malcolm S. Salter
Legal Aspects of Management Series: Formalizing Business Relationships, A Note on

Contract Formation for Managers by Constance E. Bagley
Applied Sustainability LLC: Making a Business Case for By-Product Synergy by Terry
Anderson, Susan MacKenzie
Baltic Beverages Holding: Competing in a Globalizing World (A) by Juan Alcacer,

The Center for Creative Leadership by David A. Garvin, Srikant M. Datar, Carin-
Isabel Knoop
Iridium LLC by Benjamin C. Esty, Fuaad A. Qureshi, William Olsen
Alessi: Evolution of an Italian Design Factory (D) by Youngme Moon, Vincent

Charlestown Chemical, Inc. by E. Raymond Corey
Endo Pharmaceuticals (B): Merger Decision by Richard G. Hamermesh, Brian J.

Delacey
Pricing for Profit: The UK Credit Card Industry in the Late 1980s (A) by Harborne W.
Stuart Jr.
Goodwin House, Inc. by James G. Clawson, Greg Bevan
The Merger of Hewlett-Packard and Compaq (A): Strategy and Valuation by Robert
F. Bruner, Anna Buchanan
Knowledge Management at Cap Gemini, Ernst & Young by Rafael Andreu, Emma
Lara, Sandra Sieber
Transportation Displays, Inc. (B) by Steven R. Fenster, Roy Burstin
Amylin Pharmaceuticals: Diabetes and Beyond by Richard G. Hamermesh, Rachel

Gordon
Writing to Reflect: Mindful Leadership in the Face of Change by Elizabeth A. Powell
A Userís Guide to the BOP and IIP by Francis Warnock
Interconnectivity in Chinaís Telecoms Market by Kasra Mottahedeh

the Boston Sharks General Manager by Ian I. Larkin, James K. Sebenius, Guhan
Subramanian
Kent Thiry and DaVita: Leadership Challenges in Building and Growing a Great
Company by Jeffrey Pfeffer
Byrnes, Byrnes & Townsend: Case and Simulation by John S. Hammond, Marjorie
Corman Aaron
Charles Schwab: A Category of One by Stephen P. Bradley, Tom Esperson
WebSpective Software, Inc. (A) by Michael J. Roberts, Joseph B. Lassiter, John T.

Gourville, Sun Ming Wong
Siebel Systems: Partnering to Scale by Donald N. Sull
System on a Chip 2008: Ardentec Corporation by Willy Shih, Chen-Fu Chien, Ting-
Chen Chen, Chintay Shih
BRAC by John A. Quelch, Nathalie Laidler
Storybook Gardens by Elizabeth M.A. Grasby, Lindsay Brock
Architecture and Communication among Product Development Engineers by

Thomas J. Allen
Launching the War on Terrorism by Michael A. Roberto, Gina M. Carioggia
Pine Ridge Winery, LLC Global Environment (B) by Lauren Barley, Joseph B. Lassiter
Palliser Furniture Ltd. by Paul W. Beamish, Anthony Goerzen
Project Ghost Busters (D) by Kazuhiro Mishina
Millennium Pharmaceuticals, Inc. (A) by Stefan Thomke, Ashok Nimgade

Group Process in the Challenger Launch Decision (A) by Amy C. Edmondson, Laura
R. Feldman
Bobbie DíAlessandro and the Redesign of the Cambridge Rindge and Latin School by
Renaultís Logan Car: Managing Customs Duties for a Global Product by Hau Lee,
Amanda Silverman
Note on International Tax Regimes by Mihir A. Desai, Kathleen Luchs, Mark F.

Veblen
Electronic Commerce: Trends and Opportunities by Lynda M. Applegate, Janis L.

Gogan
Kansas City Zephyrs Baseball Club, Inc. 2006 by Krishna G. Palepu
Sun Microsystems, Inc. (A) by Steven C. Wheelwright, Nan S. Langowitz
Curt Schillingís Next Pitch by Noam Wasserman, Jeffrey J. Bussgang, Rachel Gordon
iPhone vs. Cell Phone by David B. Yoffie, Michael Slind
Merger Integration at Bank of America: The TrustWeb Project by Gary P. Pisano,

Bradley R. Staats
Guidelines for Social Return on Investment by Alison Lingane, Sara Olsen
China Aviation Oil (B): Stormy Waters by Stewart Hamilton, Jinxuan (Ann) Zhang
Microsoft Latin America by Robert S. Kaplan, Alberto Ballve, Antonio Davila
The Creative Industries: Managing Products and Product Portfolios, Module Note by
Anita Elberse
Higashimaru Shoyu Co. Ltd. (B): Revitalizing the Organization by Robin Cooper
Mark Taper Forum (B) by Reynold Levy, Lee Koffler
Southwest Airlines Flight 1248 (C) by Daniel Diermeier, Justin Heinze
California: The American Future? by Bruce R. Scott, Kevin Price

Wareham SC Systems, Inc. by David F. Hawkins
Cambridge Hospital Community Health Network: The Primary Care Unit by V.G.
Narayanan, Ryan Moore, Lisa Brem
Anagene, Inc. by Robert S. Kaplan, Christina Darwall
Activity-Based Management at Stream International by Robert S. Kaplan, Norman

Klein
Caffeine with a Conscience by Andrew Wicks, Jenny Mead
Kaufmann Manufacturing Co. (B) by Julie H. Hertenstein
Nashville Predators: Marketing Strategy for an NHL Franchise by June Cotte, Jamie
Duncan
Capturing Value from Knowledge Assets: The New Economy, Markets for Know-
How, and Intangible Assets by David J. Teece
Sendwine.com by Thomas R. Eisenmann, Charmaine Ess, Ann OíHara
Microsoft Corp.: The Introduction of Microsoft Works by Thomas J. Kosnik
Marsh & McLennan (B) by Barbara B. Jackson
Mayhem on Madison (B) by A. Eugene Kohn, David Lane
Energy Security in Europe (A): Nord Stream by Rawi Abdelal, Sogomon Tarontsi
Howard Head and Prince Manufacturing, Inc. by Howard H. Stevenson, Susan S.

Harmeling
SUN Brewing (A) by Belen Villalonga, Raphael Amit
Telezoo (B): Feast or Famine? by Robert E. Spekman, Neil Campbell
The Elcer Products Transaction: Confidential Information for Pearl Equity Partners
by James K. Sebenius
Black Caucus Groups at Xerox Corp. (A) by Raymond A. Friedman, Caitlin Deinard
IBM Ireland: Reinventing Education Crosses the Atlantic by Rosabeth Moss Kanter,
John Scannell
The ìThree Strikesî Law in California: The Ballot Initiative by Esther Scott, John D.
Donahue
U.S. Department of Energy & Recovery Act Funding: Bridging the ìValley of Deathî by
Michael J. Roberts, Joseph B. Lassiter, Ramana Nanda
Techsonic Industries, Inc.: Humminbird ñ New Products by Melvyn A.J. Menezes,

Eric Beinhocker
Tim Keller at Katzenbach Partners LLC (B) by Boris Groysberg, Christopher

Jewellworld.com: A Jewellery Industry B2B Portal by Bennett Yim, Andrew Lee
Managing Failure: American Bankruptcy Law at a Crossroads by David A. Moss,

Mary Oey, Jonathan Lackow
Weight Watchers Mexico by David J. Arnold, Myra M. Hart, Susan S. Harmeling
Thailand in May and June of 1997 by Hugo E.R. Uyterhoeven
Widening the Lens: The Challenges of Leveraging Boardroom Diversity by Jean-

Francois Manzoni, Paul Strebel, Jean-Louis Barsoux
American Medical Association by Ashish Nanda
Differences at Work: Allie (B) by Sandra J. Sucher, Rachel Gordon
General Electric: Valley Forge (E) by Robert L. Simons
How to Manage Through Worse-Before-Better by Robin Cooper, Brian Maskell
Matrixed Approach to Designing IT Governance by Peter Weill, Jerry Ross, Jeanne W.

Ross
The Cycling Industry by Paul W. Farris, Daniel Hoeller
Honda Today by Marco Iansiti, Barbara Feinberg

Bitter Competition: The Holland Sweetener Co. vs. NutraSweet (C) by Adam
Datavision (C) by Michael Beer, Gregory C. Rogers
Safeway, Inc.ís Leveraged Buyout (B) by Karen H. Wruck, Steve-Anna Stephens
Tosama (B) by Thomas E. Vollmann, Carlos Cordon, Inna Francis, Alexandru Ioan
Mincu

George S. Yip
Vermeer Technologies: Making Transitions, Video by Ashish Nanda
Grupo Martica by Andrew McAfee
Yeats Valves and Controls Inc. by Robert F. Bruner, Sean Carr
First National Bankís Golden Opportunity by Shawn Cole, Peter Tufano, Daniel
Schneider, Daryl Collins
Random House by Bharat N. Anand, Kyle Barnett, Elizabeth Carpenter
Leading Change by Michael Beer
SK-II: Damage Control in China by Kineta Hung, Richard Farmer
Contingencies by David F. Hawkins
STAR TV in 2000 by Pankaj Ghemawat
UBS and Auction Rate Securities (C) by Daniel B. Bergstresser, Shawn Cole,
Siddharth Shenai
Foerster, Ken Mark
The Trois Fois: Louise Duchamp v. 1.25 by Dana Clyman, Marissa Raflo
International Federation of Red Cross and Red Crescent Societies by John A. Quelch,
Nathalie Laidler
Bankinter: Growing Through Small and Medium Enterprises by F. Asis Martinez-
Jerez, Joshua Bellin
Sigma Networks, Inc. by Thomas R. Eisenmann, Christina Darwall
Quaker Steel and Alloy Corp., Action Plan by John J. Gabarro
Kraveís Candy Co.ñ Clodhoppers (B) by Stewart Thornhill, Chris Sturby
Walmartís Sustainability Strategy (B): 2010 Update by CASE
What Happened at Citigroup? by Clayton Rose, Aldo Sesia
Ring-a-Wing (A) by David Simpson, Colin McDougall
Leadership, Alignment, and Performance at Guidant Corp.: An Interview with

Ronald W. Dollens by Catherine M. Dalton
What Can a Mosquito Do to an Elephant? (A) by Pat Werhane, Jenny Mead, Mollie
Painter-Moreland
McDonaldís and the McCafe Coffee Initiative by Pratima Bansal, Lindsay Sgro
Technology Transfer at a Defense Contractor (Abridged) by Linda A. Hill, Jaan Elias
Hong Kong Disneyland (C): The Joint Venture Negotiation by Su Han Chan, Ko Wang,
Mary Ho
Intellectual Property Exchange (A) by Lynda M. Applegate, Gavin Clarkson
Understanding Buyer Choice/Rejection/Experience Processes for Complex

Business-to-Business High-Technology Product/Service Bundles: The Example of
Nuclear Power Plants by Roger A. More
Avoiding Ethical Danger Zones by Max H. Bazerman, David M. Messick, Lisa Stewart
Tetra Pak Argentina by Tarun Khanna, Krishna G. Palepu, Gustavo A. Herrero

Note on Rules by Debora L. Spar
Managing Segwayís Early Development by Richard G. Hamermesh, David Kiron
Liberating Leadership: How the Initiative-Freeing Radical Organizational Form Has

Been Successfully Adopted by Isaac Getz
Deaconess-Glover Hospital (A) by Steven J. Spear, John Kenagy
Vermeer Technologies (A1): Hiring the CEO by Ashish Nanda, Takia Mahmood
Inflation Accounting and Analysis by David F. Hawkins

by Lynn Isabella
Shepard Quraeshi Associates (B) by Lynn Sharp Paine, Harold F. Hogan Jr.
AFL-CIO: Office of Investment and Home Depot by Rakesh Khurana, James Weber
eBusiness@Novartis by Andrew McAfee, Carin-Isabel Knoop, Cate Reavis
Bert Twaalfhoven: The Successes and Failures of a Global Entrepreneur by Daniel J.

Isenberg
Battle of Union Square by Nabil N. El-Hage, Stephen Parks
Financial Leverage, the Capital Asset Pricing Model and the Cost of Equity Capital by
McKinsey & Co.: Managing Knowledge and Learning by Christopher A. Bartlett
Cost of Capital at Ameritrade, Spreadsheet by Mark Mitchell, Erik Stafford
Intercorporate Investments by David F. Hawkins
Note on Human Behavior: Reason and Emotion by Nitin Nohria, Bridget Gurtler
Taking a Therapeutic Approach to Juvenile Offenders: The ìMissouri Modelî by

Esther Scott, Julie Boatright Wilson
Mrs. Fields Cookies by James I. Cash Jr., Keri Ostrofsky

Seneca Systems (A): General and Confidential Instructions for R. Thompson, Vice
President, Marketing by Michael D. Watkins
British Petroleum (B): Focus on Learning by Joel Podolny, John Roberts, Andris
Berzins

Stephan H. Haeckel
Achieving Optimal Agreements by Geoffrey Leonardelli, Adam Galinsky, Gerardo

Okhuysen, Thomas Mussweiler
Schneider Electric Global Account Management by Joe Distefano, Anne-Valerie

Ohlsson
AT&T Co.ñ 1983 by Bruce C. Greenwald
Brief Introduction to Cost Accounting by William J. Bruns Jr.
Monica Wong
Note on Private Equity Securities by G. Felda Hardymon, Josh Lerner
Transworld Auto Parts (A) by V.G. Narayanan, Lisa Brem
Saturn Corp. in 1998, Spreadsheet by Anita McGahan
Altoona Corp.: Computer Products Division by Robert H. Hayes, Roger E. Bohn
Risk Management and Leasing at Nissan Motor Corp., USA by Ratna Sarkar, Roger
Nieves
Community Wealth Ventures, Inc. by James E. Austin, Meredith D. Pearson
Asea Brown Boveri: The ABACUS System by Robert L. Simons
(PRODUCT) RED (B) by Youngme Moon, Michael I. Norton, David Chen
Internal Control Process, Online Tutorial by David F. Hawkins

Bourland Companies by William J. Poorvu, John H. Vogel Jr.
Michael Dell: Winning on the Demand Side of the Information Revolution by Nancy
F. Koehn
Bharti Tele-Ventures by Tarun Khanna, Krishna G. Palepu, Ingrid Vargas
American Airlines, Inc.: Revenue Management by Anirudh Dhebar, Adam

Brandenburger
Frontier Airlines, Inc. (A) (Condensed) by F. Warren McFarlan, Duncan G. Copeland
The Profit-Making Allure of Product Reconstruction by John A. Pearce
Terry Hinge & Hardware by Michael J. Roberts
Swissairís Alliances (A) by David B. Yoffie, Eric J. Vayle
Citigroup in Post-WTO China (A) by David W. Conklin
Crossing Borders: MTCís Journey through Africa by Tarun Khanna, Ayesha K. Khan
TTTech (B): The Path Forward by Robert A. Burgelman, Lyn Denend, Robert Siegel
Competitive Dynamics in Home Video Games (D): The Nintendo Super NES by Peter
J. Coughlan
HCC Industries by Kenneth A. Merchant, Lourdes Ferreira
Searching for Acquisitions: Some Guiding Principles by Robert F. Bruner
Fulton County School System: Implementing the Balanced Scorecard by Monica Lee,
Robert S. Kaplan
Becton Dickinson: Managing the Global Enterpriseñ 1996 by Philip M. Rosenzweig
What leads to Cultural Intelligence? by Kerri Anne Crowne
Retail Financial Services in 1998: Travelers by Stephen P. Bradley, Takia Mahmood
U.S. Auto Industry: Scenarios and Choices for the 1990s, Supplement by Malcolm S.
Salter, Jiro Kokuryo
Tweeter etc. by John T. Gourville, George Wu
Norton Group PLC: To Be or Not to Be in the Motorcycle Business (A) by V. Kasturi

Rangan, Jon Skofic
Remaking the Rainbow Nation: South Africa 2002 by Rawi Abdelal, Katherine E.
Cousins, Debora L. Spar
Hedonomics in Consumer Behaviour by Claire Tsai, Christopher Hsee
Chain Stores by Thomas K. McCraw
Microsoftís Financial Reporting Strategy, Spreadsheet Supplement by Dawn

Matsumoto, Robert Bowen
Silic (A): Choosing Cost or Fair Value on Adoption of IFRS by David F. Hawkins,
Vincent Dessain, Andrew Barron
Fortis Venturing (A): Building the Fighting Spirit by Benoit Leleux, Bruno
Tindemans
Hancock Land Co. and Hancock Lumber Co. (C) by Dwight B. Crane, Kelly M.
Mulderry, John A. Davis
ACC Reading No.5: The Statement of Cash Flows by Mark E. Haskins, John Bristow
&Samhoud Service Management by Thomas J. Delong, Ashish Nanda, Monica Mullick
Professional Services, Module One: Introduction to the Challenges Facing PSFs by

Thomas J. Delong, Ashish Nanda, Scot Landry
An Introduction to Ethics by Andrew Wicks, Bidhan Parmar
Hewlett-Packardís Santa Rosa Systems Division (B): The Second Profiling Iteration
by Michael Beer, Gregory C. Rogers
WebSpective Software, Inc. (B) by Joseph B. Lassiter, Johanna Blaxall
Note on the Paper Machinery Industry by Christopher A. Bartlett, Gary A. Gerttula
Harman International and KKR (A) by Paul Simko, Daren Dickerson
Friona Industries: Delivering Better Beef by Ray A. Goldberg, Mary Shelman, Carin-
Isabel Knoop
Swatch Group: On Internet Time by Luc Wathieu, Carin-Isabel Knoop, Cate Reavis
Central Dilemmas of Managing Innovation in Large Firms by Anurag Sharma
Jan Eriksson at Novartis Indonesia (A) by Carin-Isabel Knoop, Anthony St. George
Wal-Mart in 2002 by David B. Yoffie, Yusi Wang
Free Cash Flow Valuation Problem Set by William A. Sahlman, Andrew Janower
Instituto Nacional de Biodeverisdadñ INBio by Enrique Ogliastri, Juliano Flores,

Andrea Prado
WD-40 Company: The Squeak, Smell, and Dirt Business (B) by Gerry Yemen, James
Disposable Diaper Industry in 1984 by Pankaj Ghemawat, Stephen P. Bradley
Kit Hinrichs at Pentagram (A) by Linda A. Hill, Emily A. Stecker
Auditor Liability in Canada (A) by Vaughan Radcliffe, Geoffrey Hewitt

Fabritek Corp. by William K. Holstein, Lawrence A. Bennigson, Linda G. Sprague
Race, Accountability, and the Achievement Gap (B) by Karen L. Mapp, David A.
Cyntergy Electric, Inc. by Timothy M. Laseter
Charles Schwab Corp. (A) by F. Warren McFarlan, Nicole Tempest
Merrill Lynchís Asset Write-Down by Yanling Guan, Mary Ho
First USA and Internet Marketing by Rajiv Lal, Amy H. Nelson
Amazon.com (C) by Jeffrey F. Rayport, Dickson L. Louie
Tough Guy by James G. Clawson, Gerry Yemen
Differences and Diversity Issues: Selected Vignettes by R. Edward Freeman, Jordan

Dresnick, Jenny Mead, Bidhan Parmar
The First Credit Bureau by Wei Li, Bidhan Parmar
Epicentric by William A. Sahlman

James L. McKenney
Fortis Industries, Inc. (C) by Rowland T. Moriarty Jr., Gordon Swartz
Interesting Problems and Interesting Research: A Path to Effective Exchanges

Between Managers and Scholars by R. Duane Ireland, David Ketchen Jr.
Editora Abril S.A. by Michael Y. Yoshino, Perry L. Fagan
Advanced Book Exchange: Geographic Growth of an Internet-Based Business by

Anthony Goerzen, Travis Cramb
Cat Is Out of the Bag: KANA and the Layoff Gone Awry (B) by Leslie A. Perlow, David
L. Ager
General Electric Medical Systemsñ 2002 by Tarun Khanna, James Weber

Whole Foods Acquires Wild Oats (B) by Michael D. Kimbrough, Sudhakar
Balachandran, Madhav Srinivasan, Rachel Gordon

Global Computer Industry by Benjamin Gomes-Casseres, Maryellen Costello
Fiat: Open Innovation in a Downturn (1993-2003) by Alberto Di Minin, Federico

Frattini, Andrea Piccaluga
Fileneís Basement by David E. Bell, Dinny Starr
Malaysia Airlines (B) by Nabil N. El-Hage
Integral Consulting by P.J. Guinan, Valerie Mulhern, David Wylie
Alex Sharpeís Portfolio by Colette Southam
Chicago Public Education Fund (B) by David M. Messick, Sarah Zehr
Liability Problems by Robert S. Kaplan
Citigroupís Shareholder Tango in Brazil (B) by Susan Perkins, Sachin Waikar
Earle Palmer Brown (A) by Thomas O. Jones
Managing Conflict in Organizations by Martin N. Davidson
Yue Yuen Industrial (Holdings) Limited: (A) Making 200 Million Pair of Shoes a Year
and Growing by Ali Farhoomand, Alison Bate, Christina Chan
Note on Exchange Rate Determination by David M. Meerschwam
Tracmail by Paul W. Marshall, Carin-Isabel Knoop, Suma Raju
Corporate Governance: The Jack Wright Series #5ñ CEO Succession Planning,
Selection, and Performance Appraisal by John L. Colley, Wallace Stettinius
Blethen Family and the Seattle Times Co. (A) by John A. Davis, Cathy Quinn
Tata Motorsí Integration of Daewoo Commercial Vehicle Company by Meera Harish,

Sanjay Singh, Kulwant Singh
IBM and Linux (A) by Carliss Y. Baldwin, Siobhan OíMahony, James Quinn
American Connector Co. (A) by Gary P. Pisano, Sharon Rossi
Adam Opel AG (A) by Hugo E.R. Uyterhoeven
Drug Eluting Stents: A Paradigm Shift in the Medical Device Industry by Stefanos
Zenios, Lyn Denend
The ìModest Achievementsî of Stephen P. Robbins by James G. Clawson, Randolph

New
IDEC and the Saga of Self-Sustainability by Monica Bose, Joao Teixeira Pires, Paulo
Da Rocha Ferreira Borba, Paulo Da Rocha Borba,Rosa Maria Fischer
City Furniture and Mattress (B) by W. Glenn Rowe, Bobby Singh-Randhawa
Big Sky, Inc.: The Magasco Paper Mill (A) by Alexander Horniman, F. B. Brake Jr.
Teena Lerner: Dividing the Pie at Rx Capital (A) by Boris Groysberg, Victoria W.
Winston, Robin Abrahams
Vanguard Group, Inc.ñ 1998 by Andre F. Perold
Zhejiang Corporation of China Telecom by Seungjin Whang
Why Study Emerging Markets by Tarun Khanna, Krishna G. Palepu, Kjell Carlsson
Arvin Exhaust Thailand: Building An Asian Supply Base by Edward W. Davis, John W.
Wehrenberg, Sandon Moore
Sales Force Training at Arrow Electronics (B) by Jason R. Barro, Aaron M.G.
Zimmerman, Nancy Dean Beaulieu, Brian J. Hall
Are Foreign Banks Sure Winners in Post-WTO China? by M.K. Leung, Ricky Y.K. Chan
Discount and Hawkins: Highlights of the Transcript by Michael A. Wheeler
Employee Engagement at Modern Appliances Inc. (B) by Jeffrey Gandz
Alaska Airlines: For the Same Price, You Just Get MoreÖ by Roger Hallowell, Tonicia
Hampton
Magna International, Inc. (A), Spreadsheet Supplement by Timothy A. Luehrman,

Yuhai Xuan
Protection of Intellectual Property in the United States by Myra M. Hart, Howard

Zaharoff
Dr. Jack Perry, DDS by John S. Haywood-Farmer, Eleni Mitsis

McFee
Homestead Technologies: A Start-up Built to Last by Charles A. OíReilly, Chrishan

Thuraisingham
Online Brokers by Thomas R. Eisenmann, Alastair Brown
Applichem (A) (Abridged) by Janice H. Hammond, Gary P. Pisano
Australian Wine Cluster, Supplementary Information by Michael E. Porter, Orjan

Solvell
Note on Industry Peer Networks by Ezra Zuckerman, Stoyan V. Sgourev
Chinaís Interlaken: Competitive Advantage through Cultural Replication by Ali

Farhoomand, Minyi Huang
HNA Group: ìA Miracle in Civil Aviationî by Cynthia A. Montgomery, Carole A.

Winkler
Motilal Oswal Financial Services Ltd.: An IPO in India by G. Felda Hardymon, Josh
Lerner, Ann Leamon
Florida Department of Citrus by Ray A. Goldberg, Carin-Isabel Knoop, Ben Pearcy
Ford Argentina: Transforming a Global Industry in a Local Market by Lynda M.

Applegate, Paula Etchard, Laureano Berasategui, Ramiro Montealegre
Risk Management at Wellfleet Bank: Deciding about ìMegadealsî by Anette Mikes

Valuation on ìPlain Vanillaî Interest-Rate Swaps by Robert M. Conroy, Kenneth

Eades
Peanut Butter Fantasies by Amar V. Bhide, Myra M. Hart
Caesars Entertainment: CodeGreen by George Serafeim, Robert G. Eccles, Tiffany A.

Clay
City of Charlotte (A) by Robert S. Kaplan
Lion Nathan and the Chinese Beer Industry by Joel Podolny, John Roberts, Andris
Berzins
Partners HealthCare System, Inc. (A) by Gary P. Pisano, Maryam Golnaraghi
Incentive Pay for Portfolio Managers at Harvard Management Co. by Brian J. Hall,
Jonathan P. Lim
MercadoLibre.com by F. Asis Martinez-Jerez, Joshua Bellin, James Dillon
IPC Corporation, Singapore by Paul W. Beamish, Chow Hou Wee, Charles Dhanaraj
Telkomsel: Transforming an Emerging-Market State Enterprise by Ian Buchanan,

John McMillan, Erin Yurday
OTISLINE (A) by F. Warren McFarlan, Donna B. Stoddard
HiJinx, Inc. by Nabil N. El-Hage
Willamette Industries: ìNo Pay at Riskî Compensation by Jeffrey Pfeffer
Black Magic and the Americaís Cup: The Victory by Michael J. Enright, Andres
Capriles
Intuit by Frank V. Cespedes
Priceline WebHouse Club by Thomas R. Eisenmann, Jon K. Rust
Back to the Future: Benetton Transforms Its Global Network by Amaldo Camuffo,
Pietro Romano, Andrea Vinelli
Market Design in Online Businesses, Module Note by Peter A. Coles

Superior Printing by Paul W. Marshall
United Way of Massachusetts Bay by David E. Bell, Ann Leamon
Product Modularity and the Design of Closed-Loop Supply Chains by Harold Krikke,
Ieke Le Blanc, Steef Van De Velde
FASB and Employee Stock Options by Donella M. Rapier
Marketing Economics by Paul W. Farris, Marian Moore, Ron Mentus, Ronald T

Wilcox, Richard Johnson
National Income Accounting by Robert E. Kennedy
Early-Stage Business Vignettes by Sean Harrington, Robert Chess, Peter Reiss
Schweizerische Maschinenfabrik Zug, A.G. by Michael J. Enright
Knoll Furniture: Going Public by Paul A. Gompers, Jon Asher Daniels
Agnico-Eagle Mines Ltd. by George Athanassakos, Dan Buffery
International Institutions by David A. Moss, Louis T. Wells Jr., Lakshmi Gopalan
IN-fusion, Inc. by Susan Chaplinsky
McDonaldís and the Environment (B) by Sharon M. Livesey
Polo Ralph Lauren & Luen Thai: Using Collaborative Supply Chain Integration in the
Apparel Value Chain by Benjamin Yen, Ali F. Farhoomand, Shamza Khan
CCBN.COM by William A. Sahlman
Managing Creativity by Yoram (jerry) Wind
Monster Networking by Thomas R. Eisenmann, David Andrew Vivero
Information Technology Management from 1960-2000 by Richard L. Nolan
New Practice of Global Product Development by Steven D. Eppinger, Anil R Chitkara

Merrill Lynch: Integrated Choice by V. Kasturi Rangan, Marie Bell
Project Finance Glossary by Benjamin C. Esty
Old Tex College by Regina E. Herzlinger
Reading Financial Reports, Business Fundamentals Series (2nd Edition) by William

J. Bruns Jr., David F. Hawkins, Paul M. Healy, Julie H. Hertenstein, Robert S. Kaplan,
Sharon M. McKinnon
Top Resources by Pat Werhane, Gerry Yemen
Perlegen Sciences by Linda A. Hill, Nicole Tempest
Toxic Chemicals: Responding to Challenges and Opportunities by Andrea Larson
Eastern Electric Apparatus Repair Co. (A) by Carliss Y. Baldwin, Harry Gruner
Capital Market Myopia by William A. Sahlman, Howard H. Stevenson
Follow the Insiders or Follow the News: The Case of the Pacific CyberWorks Ltd. by
Su Han Chan, Ko Wang, Mary Ho
Block 16: Managementís Perspective by Malcolm S. Salter, Susan E.A. Hall
Using ABC to Manage Customer Mix and Relationships by Robert S. Kaplan
ACCOR (B) by Philip M. Rosenzweig, Benoit Raillard
Connetics and Relaxin by Robert Chess, Mark Leslie, Joshua Spitzer
A Tricky Mandate: Craig Coy and the Problem of Patronage Hiring at Massport,
Sequel by Roger Porter, Pamela Varley
Netflix, Inc., 2007 by Phillip E. Pfeifer, Robert M. Conroy
An Tai Bao Coal Mining Project by W. Carl Kester, Richard P. Melnick
US Office Products (A) by Roger Hallowell

Manufacturing at ALZA: The Right Prescription? (A) by Dorothy Leonard-Barton,

Allegra Young
The Flaxil Label (C): Debrief and Endnotes by Gregory Barron
On Becoming a Board Member by Jay W. Lorsch, Ashley C. Robertson
Procter & Gamble Italy: The Pringles Launch (A) by Roy D. Shapiro
David Neeleman: Flight Path of a Servant Leader (A) by William W. George, Matthew
D. Breitfelder
Liftright Limited by Mark Vandenbosch, Kenneth G. Hardy
Action Planning in Human Resource Management by CASE
Harnischfeger Industries: Portal Cranes by Adam Brandenburger, Gus Stuart
Peter Olafson (B) by John J. Gabarro
Unileverís Mission for Vitality by David Austen-Smith, Adam Galinsky, Katherine H.

Chung, Christy LaVanway
Daka International, Inc. (A) by Robert J. Robinson
Signode Industries, Inc. (D) by Rowland T. Moriarty Jr., Gordon Swartz
Applied Sustainability LLC: Making a Business Case for By-Product Synergy by Terry
Anderson, Susan MacKenzie
Flying J (B) by Rohit Deshpande, Lauren Barley
Introduction to Data Analysis with Data Desk by Frances X. Frei

Thomas Medical Systems Outsourcing Policy (C) by Thomas E. Vollmann, Denyse
Julien, Carlos Cordon
The Creative Industries: The Promise of Digital Technology, Module Note by Anita
Elberse
Forest of Flowers by Elizabeth M.A. Grasby, Julie Harvey
Breeden Electronics (C) by Luann J. Lynch
InvestorSoft by Robin Ritchie, Alim Merali
Coordination Module: Planning and Controlling Operations by Robert D. Landel
Why I Use the Case Method to Teach Accounting by William J. Bruns Jr.
Graves Industries, Inc. (A) by Kenneth A. Merchant, Joseph P. Mulloy
Coach K: A Matter of the Heart by Scott A. Snook, Leslie A. Perlow, Brian J. Delacey

Robert B. Cialdini
BP Oil International: Brand Image Program (A) by Robert J. Kopp, Philip A. Dover
Introduction to Global Strategy, Module Note by Jordan Siegel

Datar, James Weber
Allstate Chemical Co.: The Commercialization of Dynarim by David A. Garvin,

Artemis March
Ocean Spray Cranberries: Environmental Risk Management by Richard H.K. Vietor,

Fiona E.S. Murray
Peoplepower, Inc.: The Republic of the Philippines by Noel Maurer
Martin Smith: May 2000 by Josh Lerner, G. Felda Hardymon

Eldeco: Playing in the Big League by Arthur I Segel, Nicolas P. Retsinas, Siddarth Yog
Mobil USM&R (C): Lubricants Business Unit by Robert S. Kaplan
Frito-Lay, Inc.: A Strategic Transition (A) (Updated) by Lynda M. Applegate
ArthroCare by Michael J. Roberts
Beth Israel Hospital, Boston by Christopher H. Lovelock, T. Bloom
Penny Wise, Pound Foolish: Hong Kongís Penny Stock Incident by Ka-Fu Wong,
Jennifer Lee
Highlandsí Garden Village by Arthur I Segel, Eve Bould, Harry C. Midgley
Spotlight on Pensions by Laureen A. Maines
Lauren McDonald at Ernst & Young by John S. Haywood-Farmer, Jenna Weaver,

Anne Cybulski
Mobile Language Learning: Praxis Makes Perfect in China by Alon Ilan, Allen H.
Kupetz
Analyzing Work Groups by Linda A. Hill, Michel Anteby
Services Supply Management: The Next Frontier for Improved Organizational

Performance by Lisa M Ellram, Wendy L Tate, Corey Billington
Monster.com: Success Beyond the Bubble by Roger Hallowell, Cate Reavis
The First Credit Bureau, Spreadsheet Supplement by Wei Li, Bidhan Parmar
Intelís Site Selection Decision In Latin America by Roy C. Nelson

J. Delacey
Lluch
Smartfood by William A. Sahlman

Sustainable Development at Shell (B) by Jane Wei-Skillern
Stevenson Industries (B) by John A. Davis, Courtney J. Sampson
Mark Twain Bancshares, Inc. by Joseph L. Badaracco Jr., Thomas W. Shreeve
Nestle-Rowntree (B) by James C. Ellert, Dana G. Hyde, J. Peter Killing
Change at Whirlpool Corp. (C) by Jan W. Rivkin, Dorothy Leonard, Gary Hamel
Slots, Tables, and All that Jazz: Managing Customer Profitability at the MGM Grand
Hotel by Dennis Campbell, F. Asis Martinez-Jerez, Marc J. Epstein, Joshua Bellin
Allianz (D2): The Dresdner Transformation by Joseph L. Bower, Marc L. Bertoneche,

Anders Sjoman, Sonja Ellingson Hout
Haier Hefei Electronics Co. (B) by Lynn Sharp Paine
China: To Float or Not To Float? (D): Bank of Americanís Strategic Investment in

China Construction Bank by Laura Alfaro, Rafael Di Tella, Ingrid Vogel
Russiañ 1994 by Alexander Dyck
Empire Blue Cross and Blue Shield (H) by Regina E. Herzlinger, Ramona K.
Hilgenkamp
Covisint (B): Building an Automotive Supply Chain Exchange by Lynda M. Applegate,

Elizabeth Collins
Kinkoís by Gail McGovern
Your Strategyñ A Strategy Formulation Exercise for the General Management

Program (GMP) by Tarun Khanna, Stephanie R. Khurana, Robyn C. Davis
Dimensional Fund Advisorsñ 1993 by Jay O. Light
Kaiser Steel Corp.ñ 1972 by Timothy A. Luehrman, William T. Schiano
Amgen, Inc.: Planning the Unplannable by Nitin Nohria, James D. Berkley
Corporate Restructuring by Robert F. Bruner
NATL Sugar Company (Vietnam) Model, Spreadsheet by Benjamin C. Esty, Carrie

Ferman
New HP: The Clean Room and Beyond by Liz Kind, Leslie A. Perlow
Montagu Private Equity (A) by G. Felda Hardymon, Josh Lerner, Ann Leamon
CVD, Inc. vs. A.S. Markham Corp. (B) by Michael J. Roberts, Ennis J. Walton
Adnexus Therapeutics, Inc.: Considering the Exit by Vicki L. Sato, Rachel Gordon
Understanding Another Person, Part I: The Individual Frame of Reference by

Anthony G. Athos, John J. Gabarro
Men in Blue by Sherwood C. Frey, Michael Moore, Luis M. Zuniga
Sales Force Integration at FedEx (C) by David B. Godes
Organizational Support for Employees: Encouraging Creative Ideas for

Environmental Sustainability by Catherine A. Ramus
The Restructuring of Daiei by Richard S. Ruback
U.S. Treasury Auctions (A) by Matthias Hild
Infinet Communications -D by Kenneth G. Hardy, Meredith Lamb
Shareholder Democracy: Does Gretchen Get It Right? by David F. Larcker, Brian

Tayan
Augat Electronics, Inc. by Adrian B. Ryans
Andres Galindo by William D. Bygrave, Carl Hedberg
Cleveland Twist Drill (B) by Richard G. Hamermesh, Nasswan Dossabhoy

Rethinking the Corporate Workplace: Case Managers at Mutual Benefit Life by

Robert G. Eccles, James D. Berkley
Balancing Family and Business Needs at Merck KGaA by F. A. Neumann, Josep Tapies
Sophis Networks and Encryption Export Controls (A) by David P. Baron, Victoria
Chang
Brazos Partners: The CoMark LBO by Josh Lerner, G. Felda Hardymon, Ann Leamon
Giddings & Lewis: In Search of the Cutting Edge (C) by Robert G. Eccles, Nitin Nohria,
Norman Klein
ACC Garden Center (A) by C. Ray Smith, James R. Rubin
Du Pont: Corporate Advertising for 1992 by Stephen A. Greyser, Norman Klein
Braun AG: Product Design and Development for a New Oral Care Category (A) by
Karen J. Freeze
Product Proliferation and Preemption by Adam Brandenburger, Vijay Krishna
Gerber Products Co.: Investing in the New Poland by Allegra Young, Debora L. Spar
Quickturn Design Systems, Inc. (G) by Jay W. Lorsch, Katharina Pick
Hong Kong Economic Times Group: Diversification and Differentiation by Ali

Farhoomand, Yuen-ming Chan, Pauline Ng
Bayside Motion Group (A) by H. Kent Bowen, Bradley R. Staats
Michelin in the Land of the Maharajahs (A): Note on the Tire Industry in India by
Pierre-Xavier Meschi
AT&T: The Dallas Works (A) by Todd D. Jick, Susan Rosegrant, Philip Holland
How to Delight Your Customers by Barry Berman
Printicommís Proposed Acquisition of Digitech: Negotiating Price and Form of

Payment by Scott Siegler
Developing Effective e-Recruiting Web sites: Insights for Managers from Marketers
by Steven D. Maurer, Yuping Liu
Mitchells/Richards by Amy C. Edmondson, Corey Hajim
Sergio Ramosí Personal Investment Plan by Chuck Grace
Challenges of Innovating for Sustainable Development by Jeremy Hall, Harrie

Vredenburg
American Nursing Services, Inc. by W. Earl Sasser Jr., Leonard A. Schlesinger, Roger
Hallowell

Madras
End of Corporate Computing by Nicholas G. Carr
Winnie S.C. Leung
Meetup by Mikolaj Jan Piskorski, David Chen
Ernie Budding (B) by C. Roland Christensen, Abby Hansen
Plastics R Us Ltd. by Terry H. Deutscher, Ying-Ru Chen
Windham Negotiation (C): Confidential Information for the Cooperative Savings

Bank by Michael A. Wheeler
Jensen Shoes: Jane Kravitzís Story by Mary Gentile, Pamela J. Maus
KENETECH Corp. by William E. Fruhan
Diversification by Jonathan F. Spitzer
Champion International by Michael Beer, James Weber
Dreyerís Grand Ice Cream (Abridged) by Glenn Carroll, Jennifer Chatman, Victoria
Chang
Parmalat Uruguay (B) by Paul W. Marshall, Gustavo A. Herrero
Clean Pools, Inc.ñ Jennifer Smith by Sherwood C. Frey, Lindsey OíConnor, Lucien
Bass
Business Plan by Michael J. Roberts
Hospital for Special Surgery (B): Continuing Challenges of Growth by Regina E.

Herzlinger
Turning Design Thinking into Design Doing by Heather Fraser
Synthes by John T. Gourville
Forwards and Futures by Robert M. Conroy
Sy.Med Development, Inc. by Randle D. Raggio
Making the Grade (B) by Robert L. Simons
Primer for Lean Marketing by James R. Lowry
Novartis: The Challenge of Success (D) by Sandra J. Sucher, Stacy McManus
Priceline.com vs. Microsoft (B) by Michael J. Roberts, Constance E. Bagley
The North Star Concert by Sherwood C. Frey, Robert I Carraway
The Auction for Travelport (A) by Andrei Hagiu, Misha R. Sanwal
Benetton Factory Tourñ Ponzano, Italy, Video by James L. Heskett
British Airways: ìGo for It, America!î Promotion (B) by Stephen A. Greyser, Wendy
Schille
ICICI (A) by Bharat N. Anand, Nitin Nohria, John Pegg
Procter & Gamble Co.: Accounting for Organization 2005 by Mary E. Barth, Susan
MacKenzie
Fordís E-Business Strategy by Brandt Allen, Edward W. Davis

Gome: Going Public by Li Jin, Li Liao

Note on Managing the Growing Venture by Richard G. Hamermesh, James L. Heskett,

Michael J. Roberts
Continental Airlinesñ 1992 (Abridged) by Stuart C. Gilson, Sam J. Karam
Barry Riceman at NetD (A) by Lee Fleming, Matt Marx
Alliant Health System: A Vision of Total Quality by Jane Linder, Gwendolyn Moore
Arch Wireless, Inc. by Stuart C. Gilson, Perry L. Fagan
Coca-Cola Chile Foundation by Jorge Herrera
CRA Managed Care, Inc. (B) by Myra M. Hart, Susan S. Harmeling
Process of ìGoing Publicî in the United States by Gregory S. Miller
Ducati: In Pursuit of Magic (A) by Jordan Mitchell, Bruno Cassiman
Shenzhen Capital Group: A Pioneer in Chinaís VC Industry by Paul A. Gompers,

Shaohui Chen, Jessie Lin, Shelley Ling
BC Metal (B) by James A. Erskine, Aaron Anticic
Long Lines, Lost Profits: Chinaís Regulated Fuels Market by Ka-Fu Wong, Mark
Stimson
Kenny Rogers Roasters in China by Allen Morrison, J. Stewart Black, Tanya

Spyridakis
Major Home Appliance Industry in 1984 by John R. Wells, Nasswan Dossabhoy
National Logistics Management by Lynda M. Applegate, Mary Teichert Rotelli,

Kristin Kohler
Bayside by William J. Poorvu, Richard E. Crum
Burroughs Wellcome and AZT (A) by Willis Emmons, Ashok Nimgade

ghSMART & Co., 2006: Pioneering in Professional Services by Noam Wasserman,

Ashraf Haque
Allen Distribution Co. by Pearson Hunt, Robert F. Vandell
Say on Pay by Jay W. Lorsch, V.G. Narayanan, Alexis Chernak
Zithromax Z-Pak and the ìBlaxin BBQî (B) by Julie Hennessy
MTR Corporation Limited: Measuring Investor Expectations, Spreadsheet

Supplement by Larry Wynant, Ken Mark
Enterprise Resource Planning, Technology Note by Robert D. Austin, Cedric X.

Escalle, Mark Cotteleer
Laura Barr: Work Patterns at Ditto (B) by Leslie A. Perlow
COSCO by F. Warren McFarlan, David Lane, Guoqing Chen
Atlantis-Biovent Negotiation: Confidential Instructions for Atlantis by Michael A.

Wheeler
Option Contracts and Their Valuation by Robert S. Harris, Robert M. Conroy
MK Taxi: Private Chauffeur Service by Andrew McAfee
Oklahoma VISION Project by Lynda M. Applegate, Susan Saltrick
PacificLink iMedia: Designing an Internet Business by Andrew Delios
Blessed Assurance Summary: The Challenge of a Moral Dilemma by Sandra J. Sucher
Scandia Steel Ab: Kaj Johansson by Sherwood C. Frey
The Perceptual Effects of Financial Statements by Dilip Soman, Rina Yoo

Nikeís Global Womenís Fitness Business: Driving Strategic Integration by Robert A.
Burgelman, Lyn Denend
Scandinavian Airlines: The Green Engine Decision by Jennifer Lynes
Bellaire Clinical Labs, Inc. by Luann J. Lynch, Richard Brownlee
Some Preliminary Findings of Purchasing Practices in Japan and the United States by
James R. Freeland, Harold Lee Ashby
Mak vs. Canadian Corn Hybrid Research Institute by Marc Banik
Succession Planning: RWE Ready by Martin N. Davidson, Gerry Yemen
Vocera Communications (B) by James Lattin, Mark Leslie, Brett Lang
Wintel (C): From MMX to the Internet by David B. Yoffie
Taran Swan at Nickelodeon Latin America (C) by Linda A. Hill, Kristin C. Doughty
Walton Instruments Manufacturingñ 1980 by Ramchandran Jaikumar
National Railroad Passenger Corporation (ìAmtrakî): Acela Financing, Spreadsheet

Supplement by Robert F. Bruner, Jessica Chan
Power Play (A): Nintendo in 8-bit Video Games by Adam Brandenburger, Julia Kou,
Monique Burnett
Driving health IT implementation success: Insights from The Christ Hospital by R.

Todd Blake, Anne P. Massey, Hillol Bala, Jeff Cummings, Angela Zotos
Dr. Reddyís Laboratories (B) by Jean-Louis Schaan, Ramasastry Chandrasekhar
Hindustan Lever (B): The Reality Check by Ulrich Steger, Aileen Ionescu-Somers,
Wolfgang Amman
Merrill Lynch: Integrated Choice, Supplement by F. Warren McFarlan, Christina L.

Ruth
Hotmail Corp. by Chuck Holloway, Pratap Mukherjee

Regal Carnation Hotel, Guam by Jim Kayalar
Youíve Just Got to Fire Him (C) by Louis B. Barnes
Corporate Governance: The Jack Wright Series #11ñ How Directors Get Into
Troubleñ Interlocking Directors by John L. Colley
Barilla SpA (D): JITD Problem Resolution by Janice H. Hammond
Anthony Ng Architects Ltd.: Building Towards a Paperless Future by Thomas Kvan,

Andrew Lee, Loretta Ho
Interco by Scott P. Mason, Susan L. Roth
UFIDA (B) by F. Warren McFarlan, Bin Yang, E. Chen
Revitalizing Philips (A) by Pankaj Ghemawat, Pedro Nueno
Job Offer Negotiation ñ Applicant by Fernando Olivera, Ryan Quirt, Alan Richardson


Blaxall
Microsoft Office 2000 by Alan MacCormack, Kerry Herman
Note on Organizational Effectiveness by Michael Beer
Managing Product Returns for Competitive Advantage by James Stock, Thomas

Speh, Herbert Shear
India in the 1990s by George C. Lodge, Anu Bhasin
Deregulation and Regulatory Backlash in Health Care by James C. Robinson
How to Rethink Your Business During Uncertainty by Rita Gunther McGrath, Ian C.
MacMillan
Privatizing Polandís Telecom Industry: Opportunities and Challenges in the New

Economy and e-Business (B) by David W. Conklin, Danielle Cadieux
Stephen King and the Publishing Industryís Worst Nightmare by William A. Fischer
Brooke Correll and Clos Du Val: Adventures in Napa Valley (B) by Marian Moore,
Gosia Glinska
Ireka Construction Berhad: A Chinese Family Business Goes Public by Anne Marie
Francesco
Du Pont: The Birth of the Modern Multidivisional Corporation by Richard S. Tedlow,

David Ruben
Building Bench Strength: A Tool Kit for Executive Development by John Beeson
CDNetworks, Inc. by Robert A. Burgelman, Steve Chung
Travelexis.com: Role for Robin Knight from TravelPlanner.com by Nicole Nasser,

Kathleen L. McGinn
Baria Planning Solutions, Inc.: Fixing the Sales Process by Steven C. Wheelwright,
William Schmidt
Urbi and the City Licensee Managers by John D. Macomber, Regina Garcia-Cuellar
SmithKline Consumer Products: The Contac Relaunch by Thomas J. Kosnik, Jennifer

L. Lai
Note on the Impact of Industry and Firm Factors on Firm Profitability: An Analysis
of the Fortune 1000 from 1996-2004 by L.J. Bourgeois, Keith Nedell, Adam Ganz,
Andrew Gonce
Aviation Security After September 11th: Public or Private? by Alexander Dyck,

Mehmet Beceren
Marsh & McLennan (A) by Paul A. Vatter, Howard W. Pifer
Jumping the Line? Scalping in Hong Kongís Property Market by Ka-Fu Wong, Carola
Ramon-Berjano
Novo Industri (B) by Michael E. Porter, Jong Lee
Momenta Corp. (B) by Amar V. Bhide

Radical Collaboration: IBM Microelectronics Joint Development Alliances by Willy
Shih, Gary P. Pisano, Andrew King
Peter Browning and Continental White Cap (C) by Todd D. Jick, Mary Gentile
All American Pipeline by Timothy A. Luehrman, William A. Teichner
Saffronart.com: Bidding for Success by Mukti Khaire, R. Daniel Wadhwani
Avaya (B): Implementing the New Go-to-Market Model by Mark Leslie, Alexander
Tauber, Andrew Tauber
Ford Motor Co.: Quality of Earnings Growth Analysis (A), Spreadsheet by David F.
Hawkins, Jacob Cohen
Drug Testing in Nigeria (B) by Adam Day, Debora L. Spar
Power, Approach and Inhibition by Deborah Gruenfeld, Dacher Keltner, Cameron

Anderson
Fiserv Takes on the E-Billing Market by Kent Grayson, Eric Leiserson, Sachin Waiker
Financial Analysis of Microsoft by William A. Sahlman
Intel Corporate Venturing by Nick Dew, S. Venkataraman
Broadcast Television in the Broadband World by Stephen P. Bradley, Nancy Bartlett
Clutch Group: Should Abhi Shah Grab This Opportunity? by Daniel J. Isenberg
Strategic Outsourcing: Leveraging Knowledge Capabilities by James Brian Quinn
@Hoc: Leveraging Israeli Technology in the United States by Walter Kuemmerle,

William J. Coughlin
Firms as Knowledge Brokers: Lessons in Pursuing Continuous Innovation by

Andrew Hargadon
New Technologies, New Markets: The Launch of Hongkong Telecomís Video-on-

Demand by Peter Lovelock
Suzanne de Passe at Motown Productions, Video by Linda A. Hill, Jaan Elias
Building an Effective Global Business Team by Vijay Govindarajan, Anil K. Gupta

Characteristics of Emerging Economies by Wei Li, Richard Hoyer-Ellefsen
Tyrell Web Developers, Inc. (A) by Alan MacCormack, Andrew McAfee
Magna International, Inc. (B) by Timothy A. Luehrman, Yuhai Xuan
Federal Express: Early History by Christopher H. Lovelock
Organizational Alignment Exercise by Michael Beer, John J. Gabarro
WHITESMITH CONSULTING by James Henderson, Benoit Leleux
Note on Crude Oil and Crude Oil Derivatives Markets by Andre F. Perold, Kuljot
Singh, Wai Lee
Nick Fiore: Healer or Hitman? (B) by Clayton M. Christensen, Tara Donovan
Francisco de Narvaez at Tia (B) by Linda A. Hill, Stacy Palestrant
John Ellis in the Pima-Maricopa Indian Community by Caren Siehl, Patricia Jurewicz

Hindustan Unilever Limited by Thomas J. Delong, Mona Sinha
Of Mice and Elephants by Sandra Waddock
Note on AIDS and the Pharmaceutical Industry by David P. Baron, Deborah Liu, Soon
Jin Lim
Hambrecht & Quist (B) by Thomas J. Delong, Nicole Tempest
JP Morgan Private Bank: Risk Management during the Financial Crisis 2008-2009 by
Anette Mikes, Clayton Rose, Aldo Sesia
Pedigree Growth Strategy (A) by Ann Deming, Tim Calkins
Eureka Forbes Ltd.: Managing the Selling Effort (A) by Das Narayandas, Kerry
Herman
Bank Failure in Jamaica by Jennifer Daley
Boeing 777, Spreadsheet Supplement by Robert F. Bruner, Dena Gollish, Henrik

Clausen, Niels Koggersbol, Peter Christey
Katie Burke (A) by Myra M. Hart, Marco Iansiti, Barbara Feinberg
Mercy Corps: Global Social Entrepreneurship (B) by Christopher A. Bartlett
Habitat for Humanity International: Brand Valuation by John A. Quelch, Nathalie

Laidler
Innovation and Collaboration at Merrill Lynch by Boris Groysberg, Ingrid Vargas
Global Branding of Stella Artois by Paul W. Beamish, Anthony Goerzen
Reintroduce Thalidomide? (A) by Daniel Diermeier, Jason Hermitage, Shail Thaker,

Justin Heinze
Joe Willis: Feeling the Heat in Thailand (C) by Lynn Isabella, Darcy Langlais, Gerry
Yemen
Endeca Technologies (B) by G. Felda Hardymon, Josh Lerner, Ann Leamon
Note on Service Mapping by James L. Heskett, Robert T. Anthony
This Case Sucks: Beavis, Butt-head, and TV Content (B) by Joseph L. Badaracco Jr.,
Jerry Useem
Li & Fung (A): Beyond ìFilling in the Mosaicîñ 1995-98 by Michael Y. Yoshino,
Anthony St. George
Managing in an Information Age: IT Challenges and Opportunities by Lynda M.

Applegate
The War for Management Talent in China: SPSS China by William A. Fischer, Rebecca
Chung
Sorensen Chevrolet File by John S. Hammond
General Electric: Valley Forge (C) by Robert L. Simons
Disciplined Entrepreneurship by Donald N. Sull

Corrections Corp. of America by Edward J. Riedl
Leveraging Wal-Mart, eBay, and USPS by Eric A. Morse, Ken Mark
Governing Information Technology Risk by Michael Parent, Blaize Horner Reich
Harry and Learning Team 28 by Lynn Isabella, Roy Kuruvilla, James Pilachowski,
Prashant Prasad
Johannes Van Den Bosch Receives a Reply by Joe Distefano
Husky Injection Molding Systems, Spreadsheet by Jan W. Rivkin
Oticon (A) by John J. Kao
Mercury Computer Systems: The Evolution from Integrated Technology to Open

Standard by Rebecca Henderson, Nancy Confrey
Unintended economic implications of financial reporting standards by Kristian D.

Allee, Laureen A. Maines, David A. Wood

Argentinaís Financial System: The Case of Banco de Galicia by Rafael Di Tella, Tarun
Khanna, Huw Pill, Ingrid Vogel, Alexandra Alquier
Lehrer McGovern Bovis, Inc. (Abridged) by Steven C. Wheelwright
Wal-Mart Stores: ìEveryday Low Pricesî in China by Ali F. Farhoomand, Iris Wang

Note on How Organizations Can be Structured by D. Quinn Mills, Gary Bruce Friesen
Jordan Mitchell
Teva Pharmaceutical Industries, Ltd., VHS by Tarun Khanna, Krishna G. Palepu
Lithonia Lighting by Nitin Nohria, James D. Berkley
Scharffen Berger Chocolate Maker by Michael T. Hannan, Greta Hsu

Managing Change, By Design by Peter Coughlan, Ilya Prokopoff
Hewlett-Packard: The Flight of the Kittyhawk (A) by Clayton M. Christensen
Putnam Investments: Work@Home by Roger Hallowell
Endurance Summary: The Challenge of Right Versus Wrong by Sandra J. Sucher
Youíve Just Got to Fire Him (A) by Louis B. Barnes
Pro Organics (A) by Stewart Thornhill, Julie Harvey
Hewlett-Packard: Manufacturing Productivity Division (D), Glossary by Benson P.

Shapiro
Doug Cook: Acquiring a Business (B) by Steven Rogers, Scott T. Whitaker
Reforming Social Security Around the World by David Besanko, Saahil Malik
Economic Evidence on the Globalization of Markets by Pankaj Ghemawat
Socially responsible entrepreneurs: What do they do to create and build their

companies? by David Y. Choi, Edmund R. Gray
Bloemenveiling Aalsmeer by Felix Oberholzer-Gee, Vincent Dessain, Daniela

Beyersdorfer, Anders Sjoman
Middlesex Mushrooms Limited (A) by John S. Haywood-Farmer, Kara Adlington
Organizing Work in Service Firms by Richard Metters, Vicente Vargas
Leaders Who Make a Difference: Sam Palmisanoís Smarter IBM: Day 2 by Joseph L.
Bower, Sonja Ellingson Hout
Apex Investment Partners (B): May 1995 by Josh Lerner, Sanjiv Das
How to Change a Culture: Lessons From NUMMI by John Shook
Boman Communications by John S. Haywood-Farmer, Erika Lundholm
Henry Walters (A) by Paul W. Marshall
Delta Blues: U.S.-Vietnam Catfish Trade Dispute (A) by Regina Abrami

Looking Before You Leap: Assessing the Jump to Teams in Knowledge-based Work
by Rob Cross
Seasonality in Time Series Forecasting by Larry Weatherford, Samuel E Bodily
AREVA by V.G. Narayanan, Lisa Brem
Siebel Systems: Organizing for the Customer by Robert L. Simons, Antonio Davila
The BP-Amoco Merger: Executive Compensation by Luann J. Lynch, Susan Perry
Management Learning Not Management Control: The True Role of Performance

Measurement by Andy Neely, Mohammed Al Najjar
Scandinavian Airlines System by John J. Kao
Dashboard for Online Pricing by Michael R. Baye, J. Rupert Gatti, Paul Kattuman,
John Morgan
Laura Ashley (C): Rebuilding and Transforming a Global Brand by Richard L. Nolan
Restructuring at Nova Chemical Corporation by Scott P. Mason
Chinaís Environmental Challenge by William C. Kirby, Brittany Crow
NOK (A) by Das Narayandas, Kate Attea
Londolozi: Towards a Sustainable Business Model and Ecological Integrity in

Southern Africa by Rawi Abdelal, Thomas Koelble
John Crane UK Ltd.: The CAD-CAM Link by David M. Upton
Simmons Japan Ltd. by W. Carl Kester, Richard P. Melnick
Extraterritorial Applications of Antitrust Law: U.S. and Japanese Approaches by

Guhan Subramanian, Michelle Kalka
Himscorp, Inc. by William A. Sahlman, Michael J. Roberts, Laurence E. Katz
Leaders Who Make a Difference: Joel Klein Brings Accountability to NYC DOE: Day 2
by Joseph L. Bower, Sonja Ellingson Hout
AEP: Carbon Capture and Storage by Richard H.K. Vietor

Valuation Methods and Discount Rate Issues: A Comprehensive Example by Marc L.
Bertoneche, Fausto Federici
Infosys Technologies Ltd.: Growing Share of a Customerís Business by James A.

Narus, D.V.R. Seshadri
Hannah Riley
AEMA: Learning Environmental Entrepreneurship by Gabriel Berger, Mario Roitter,

Cecilia Rena
Crisis in Japan by Jean-Philippe Bonardi, William Aldridge
Samsung Everland: Managing Service Quality (B) by John S. Haywood-Farmer,

Charles Dhanaraj
ATH MicroTechnologies, Inc. (C) by Robert L. Simons
Codman & Shurtleff, Inc.: Planning and Control System by Robert L. Simons
Background on the Technology of Molecular Diagnostics by Regina E. Herzlinger,

Jason Sanders
Silver Starís North American Flight Center by Greg Bevan, James G. Clawson
ABN-AMRO Holding N.V. and Smit Transformatoren N.V. (B) by Peter Tufano,
Cameron Poetzscher
Transfer Pricing at Timken by Stefan Reichelstein, Nicole Bastian
Information Use by Managers in Decision Making: A Team Exercise by Amy C.

Edmondson, Ann Cullen
Peer Feedback Assignment by Elizabeth A. Powell, James R. Rubin
Note on Store Location by David E. Bell, Jose B. Alvarez
Singapore, Supplement by Richard H.K. Vietor, Rebecca Evans
Endius Inc.: Alternatives for Developing a New Medical Device by Julie H.

Hertenstein, Marjorie B. Platt
IBM Technology Group by Andrew McAfee, Kerry Herman
New Orleans After Katrina Sequel by Jose Gomez-Ibanez, Jonathan Schlefer
Benetton Group by James L. Heskett
Internal Branding at Yahoo!: Crafting the Employee Value Proposition by Tim

Perlstein, Aneesha Capur, Charles A. OíReilly
Corporate Purpose and Responsibility by Lynn Sharp Paine
H.E. Butt Grocery Co.: A Leader in ECR Implementation (B) (Abridged) by Robert D.
Austin, F. Warren McFarlan
Lotus Development Corp. by William A. Sahlman
China Construction America (B): The Baha Mar Resort Deal by Regina Abrami,
Malcolm Riddell, Weiqi Zhang

Cespedes
BRAC and Aarong Commercial Brands by John A. Quelch, Nathalie Laidler
Kidder, Peabody & Co.: Creating Elusive Profits by Robert L. Simons, Antonio Davila
Dogfight over Europe: Ryanair (B) by Jan W. Rivkin
Visa Sponsorship Marketing by George Foster, Victoria Chang
Negotiation Exercise on Tradeable Pollution Allowances: General Background

Information by Willis Emmons
How Reputation Affects Knowledge Sharing Among Colleagues by Prescott C.

Ensign, Louis Hebert
Leading for Integrity: Corporate Purpose and Responsibility by Lynn Sharp Paine
China Internet Corp.: http://www.China.Com by John J. Sviokla, Theodore H. Clark

Corruption at Siemens (D) by Paul M. Healy, Maria Loumioti
Office Depot, Inc.: Business Transformation (B) by James L. Heskett, Dan Maher, Dan
OíBrien, Tom Watson, Jeffrey F. Rayport
Sanford C. Bernstein: The Fork in the Road (A) by Boris Groysberg, Anahita Hashemi
PlanetAll by Jeffrey F. Rayport, Carrie L. Ardito, Michelle Toth

B. Radov
Posada Amazonas by Jesus Revilla, Felipe Perez
Preparing for Chinaís Entry to the WTO: Chinaís Airline Industry by Zhigang Tao,
Sang Xu, Pauline Ng
Wal-Mart, 2005 by David B. Yoffie, Barbara J. Mack
Meg Whitman at eBay, Inc. (B) by Jeffrey L. Bradach, Nicole Tempest
Giddings & Lewis: In Search of the Cutting Edge (Consolidated) (A) by Nitin Nohria,
Bharat N. Anand, Kyle Barnett
NYSE vs. NASDAQ: International Competition by Tarun Khanna, Estelle S. Cantillon,

Anand R. Radhakrishnan

Ralph Nader: When Purpose and Legacy Collide by Nitin Nohria, Umaimah Mendhro
AES Global Values by Lynn Sharp Paine
Administrative Data Project (B) by Lynda M. Applegate, Donald E. Heller
Xyberspace Consulting, Inc. by Luann J. Lynch
Eight Imperatives for the New IT Organization by John F. Rockart, Michael Earl,
Jeanne W. Ross
ABB Deutschland (Abridged) by Christopher A. Bartlett

TradeCard: Building a Global Trading Electronic Payment System by Ali F.
Mebel, Doran & Co., Supplement by Samuel L. Hayes
Charmed Technology by Youngme Moon
Marketing Chateau Margaux by John Deighton, Vincent Dessain, Leyland Pitt,

Daniela Beyersdorfer, Anders Sjoman
Integral Vision Ltd. (A) by Robert J. Robinson, Lisa Chadderdon
Stock Options and Compensation by Robert S. Harris, Robert M. Conroy
Garage and an Idea: What More Does an Entrepreneur Need? by Pino G. Audia,
Christopher I. Rider
Qwest Communications: Bond-Swap Offer (B) by Matthias Hild, Jordan Mitchell
High Performance Tire by Dan Thompson
Darden Capital Managementñ The Monticello Fund by Michael J. Schill
Cypress Semiconductor: 1.25% Convertible Notes by Robert M. Conroy

Rio Tinto: Takeover Fears and Price Negotiations with China by Ivan Png, Zhigang
Tao, Carola Ramon-Berjano
Getting Participant-Centered Learning to Work by Thomas R. Piper, Gustavo A.

Herrero, James L. Heskett
City Water Tanzania (C): The Private Sector Experiment by Oana Branzei, Kevin
McKague
Abbott Laboratories and HUMIRA: Launching a Blockbuster Drug by Stefanos

Zenios, Robert Chess, Lyn Denend
Steel-Making at POSCO by Jin Whang, Hau Lee
Drilling South: Petrobras Evaluates Pecom by Mihir A. Desai, Ricardo Reisen de

Pinho
Grey Warner, Merck Latin America, Video by Michael Beer
Uria Menendez (B) by Robert G. Eccles
HDFC (A) by Lynn Sharp Paine, Carin-Isabel Knoop, Suma Raju
Yataro Iwasaki: Founding Mitsubishi (B) by Geoffrey Jones, Masako Egawa, Mayuka
Yamazaki
China Netcom: Corporate Governance in China (B) by F. Warren McFarlan, Regina

Abrami, William C. Kirby, Tracy Yuen Manty
Heavenly Reception Ltd. by Dan Thompson
Advanced Visual Systems by William Lawler, Ken Matsuno, David Wylie
Oticon A/S (Consolidated) by Peter Hagstrom
Transformation of Pratt & Whitney North Haven (Abridged) by Linda A. Hill, H. Kent
Bowen, Jeffrey L. Bradach, Kristin C. Doughty
The Coca-Cola Company by Edward D. Hess
Interplay of Strategy and Finance at Intel: The Fab Location Decision (A) by Robert
A. Burgelman, Philip Meza
Leadership at WildChina (B) by Daniel J. Isenberg, Shirley M. Spence
CEO Evaluation at Dayton Hudson by Jay W. Lorsch, James E. Sailer
Accounting for Productivity Growth by Forest Reinhardt
Xerox Corporation: Anne Mulcahy, Chairman & CEO, Leadership & Corporate
Accountability class, January 19, 2006, Video by William W. George, Andrew N.
McLean
Saga of Prince Jefri and KPMG (D): When Are Chinese Walls Enough? by Ashish
Nanda
Australia-Japan Cable: Structuring the Project Company by Benjamin C. Esty, Carrie

Ferman
Differences at Work: Ben (C) by Sandra J. Sucher, Rachel Gordon

BMW AG: The Digital Auto Project (B) by Stefan Thomke, Ashok Nimgade
Systems Solutions, Inc. by Kenneth Eades, Paul Doherty
Snibbie: Spit Happens (A) by Gerry Yemen, Geraldine R. Henderson, Marian Moore
Research in Motion: Slangsoft in the Jerusalem Post (B) by Roderick E. White, Ken
Mark
Note on the PC Network Software Industryñ 1990 by David B. Yoffie, Toby Lenk
Great American Knitting Mills: Gold Toe Socks by Cheri T. Marshall
ING Direct Canada by Michiel R. Leenders, Robert Klassen, Natasha Ebanks
How to Run a Meeting by James P. Ware
3PLex.com by Myra M. Hart, Judith Dror
Cia. Bozano, Simonsen of Brazil: Partnering in Privatization by Pankaj Ghemawat
Building a capable organization: The eight levers of strategy implementation by

William F. Crittenden, Victoria L. Crittenden
Mercy Corps: Global Social Entrepreneurship (A) by Christopher A. Bartlett, Daniel

F. Curran
Hasbro Games: POX (A) by David B. Godes, Elie Ofek
Mitalio Software by John Zerio
ForeFront Manufacturing: Production Processes and Change Management in

Mainland China by Chris J. Piper, Nigel Goodwin
Remains of the Day Summary: Reasoning From a Moral Code by Sandra J. Sucher
Service Recovery, Module Note by Roger Hallowell
Netflix by Andrew Rachleff, Bethany Coates
Marine Stewardship Council (A): Is a Joint Venture Possible Between ìSuits and
Sandals?î by Ulrich Steger, George Radler
Sunrise Medical, Inc.ís Wheelchair Products, Video by CASE
Delta Model: Adaptive Management for a Changing World by Dean L. Wilde, Arnoldo
C. Hax
Pushing the Envelope: Engine Development and Procurement for the F-15 Fighter
Jet (B) by Matthias Hild, Keith J. Crocker
Whoís in Charge?: The Jim Davis Case by Danny J. Mainolfi, Allan Cohen
Citigroup in Post-WTO China (B) by David W. Conklin, Danielle Cadieux
Innovation at Progressive (C): Auto Repair by Frances X. Frei, Hanna Rodriguez-

Farrar
Introduction to Contemporary Corporate Communication by James R. Rubin
Martha Stewart (C) by Lynn Sharp Paine, Christopher M. Bruner
Puritan Drug Co. by Rowland T. Moriarty Jr.
A Problem-Solving Approach to Designing and Implementing a Strategy to Improve

Performance by Stacey Childress, Geoff Marietta
Childrenís Hospital Boston (A) by Scott A. Snook, Jeffrey C. Connor
Strategic Capital Management, LLC (B) by Erik Stafford, Mark Mitchell, Todd Pulvino
Too Much of a Good Thing? Quality as an Impediment to Innovation by Robert E.

Cole, Tsuyoshi Matsumiya
Mission to Mars (A) by Alan MacCormack
Reorienting Channels of Distribution by V. Kasturi Rangan
Xerox Corp.: The Customer Satisfaction Program by Melvyn A.J. Menezes, Jon D.
Serbin
Les is More, Times Four by Noam Wasserman

Kronos (B) by Michael J. Roberts
Executive Compensation at General Electric (A) by V.G. Narayanan, Michele Jurgens
Best Buy (B): The Journey Accelerates by Dorothy Leonard, Brian J. Delacey
The 5 Myths of Innovation by Julian Birkinshaw, Cyril Bouquet, Jean-Louis Barsoux
ttools (A): The Value of a Patent to the Entrepreneur by James G. Conley, Feng Qu,
Geoff Nudd, J. Cooper Marcus
Kennedy and the Balance of Payments, Exercise Worksheet by David B. Yoffie, Jane
K. Austin
Stolt-Nielsen Transportation Group by Lynn Sharp Paine, Lara Adamsons
Baidu.com, Inc.: Valuation at IPO by George Foster, Joseph Piotroski, Ning Jia, Martin
Haemmig, Sara Gaviser Leslie, Jennie Tung
General Motorsí Asian Alliances by Joseph L. Badaracco Jr.
Suckers or Saviours? The Role of Consistent Contributors in Groups by Mark Weber,

Keith Murnighan
Ocean 42SS: Fishing Boat by John Zerio
Wyeth Pharmaceuticals: Spurring Scientific Creativity with Metrics by Gary P.

Pisano, Mark Rennella, Robert S. Huckman
Dominion Motors & Controls Ltd. by E. Raymond Corey
Ho Tak Kee Book Co. Ltd. ñ A Third Generation at a Crossroads (A) by Kevin Au,
Barbara Li
Mahindra & Mahindra Ltd.ñ Farm Equipment Sector: Acquisition of Jiangling Tractor
Company by Jean-Louis Schaan, Ramasastry Chandrasekhar
Hart Schaffner & Marx: The Market for Separately Ticketed Suits by Richard S.
Tedlow
Simonís Hostile Tender for Taubman (B) by Nabil N. El-Hage
3M Chile ñ Health Care Products (B) by Terry H. Deutscher, Daniel D. Campbell
Belmont Industries, Inc. (B) by Joseph L. Bower
Kibera and the Kenya Slum Upgrading Project (B) by Arthur I Segel, Nicolas P.
Retsinas, Marc Diaz, John Shepherd
Hans Wilsdorf and Rolex by Geoffrey G. Jones, Alexander Atzberger
Becton Dickinson & Co.: VACUTAINER Systems Division (Condensed) by Frank V.

Cespedes, V. Kasturi Rangan
Selling Biovail Short by Malcolm P. Baker, Christopher J. Lombardi, Aldo Sesia
Delta Blues: U.S.-Vietnam Catfish Trade Dispute (B) by Regina Abrami, Alan W. Tu
Motorola, Inc.: Bandit Pager Project by Steven C. Wheelwright, Geoffrey K. Gill
LAE Enterprises Corp. by Constance E. Bagley
Discovering Hidden Pricing Power by David V. Potter
Time Series Forecasting by Samuel E Bodily
Amelia Rogers at Tassani Communications (B) by Linda A. Hill, Melinda B. Conrad
Managing Change Through Networks and Values by Michael E. Johnson-Cramer,

Salvatore Parise, Robert L. Cross
Process Control at Polaroid (A) by Steven C. Wheelwright, H. Kent Bowen, Brian

Elliott
E-Loan: The CarFinance.com Acquisition by Morten T. Hansen, Jeffrey A. Berger
MindTree: A Community of Communities by David A. Garvin, Rachna Tahilyani

Service performance measurement in a New Zealand local government organization

by Tim Breitbarth, Rob Mitchell, Robert Lawson
Storm King Mountain by Michael A. Roberto, Erika M. Ferlins
Merton Truck Co. by Anirudh Dhebar
Totalline Transport by Larry Menor, Ken Mark, Jordan Mitchell
Symantec vs. McAfee: Competing in the Consumer Anti-Virus Industry by Ramon

Casadesus ñ Masanell, Jordan Mitchell
Using Data Desk for Statistical Analysis by Frances X. Frei, Dennis Campbell
Mexico: The Tequila Crisisñ 1994-95 by Huw Pill
Kendall Square Research Corp. (B2) (Abridged) by William J. Bruns Jr., F. Warren
McFarlan
Changing Face of Corporate Boards by Edward E. Lawler III, David Finegold
Corporate Governance at Citic Pacific by Stephen Ko, Havovi Joshi
SKA (Sweden) by David F. Hawkins
First National Bank of Westhaven (B) by Warren A. Law, Samuel L. Hayes
Hong Kongís Financial Crisisñ 1997-98 by John Whitman, Maria J. Cascales
Atlas Copco (A): Gaining and Building Distribution Channels by V. Kasturi Rangan
Insights from the New Conglomerates by Gerry Kerr, James Darroch
Clinical Change at Intermountain Healthcare by Richard Bohmer, Erika M. Ferlins
JAFCO American Ventures: Reflections by Barry Schiffman, President, Video by

Walter Kuemmerle
Transferring ìMarketing Knowledgeî to the Nonprofit Sector by Alan R. Andreasen,

Ronald C. Goodstein, Joan W. Wilson
Matthew Johnson
West Wacker Drive: To Build or Not to Build? by A. Eugene Kohn
Deere & Co.: Sustaining Value by Malcolm S. Salter, Marlowe Dayley
Stitch It Group Inc. (B) by Ken Mark, David Simpson
AT&T Resource Link: Revisioning the Managerial Workforce by Jeffrey L. Bradach,

Nicole Sackley
Quick Drying Paint And Licensing Negotiations by Robert Tancer, Paul G. Johnson
Note on the Boston Consulting Group Concept of Competitive Analysis and

Corporate Strategy by John S. Hammond, Gerald B. Allan
Acquisitive Reorganizationsñ Triangular Mergers by Henry B. Reiling, Kevin F. Wall
DISC (A1) (Abridged) by Nitin Nohria, Scott A. Snook
Bayer CropScience in India (A): Against Child Labor by Satyajeet Subramanian,

Charles Dhanaraj, Oana Branzei
Digitas (A) by Jay W. Lorsch, Ashley C. Robertson
Craig F. Schreiber
General Motors OnStar by Paul W. Farris, Richard Johnson, William McCormack,

Phillip E. Pfeifer
David Neeleman: Flight Path of a Servant Leader (B) by William W. George, Matthew
D. Breitfelder
Hanson Ski Products by William J. Bruns Jr., Julie H. Hertenstein

Pinho
Monsantoñ The Launch of Roundup Ready Soybeans by Mark Parry

Managing Information Technology in the 1990s: Information Management by Lynda
M. Applegate, Geoffrey Bock
Goddard Space Flight Center: Building A Learning Organization (A) by James G.


Matthew Bird
Genzyme: The Synvisc-One Investment Decision by Tim Calkins, Ann Deming
Paradox of Coordination and Control by Jody Hoffer Gittell
AlarmForce: The Launch of AlarmFog by June Cotte, David Singer
Integrated Siting Systems, Inc. by Sherwood C. Frey, Dana Clyman
Wertheim Schroder/Schroders by Rosabeth Moss Kanter, Kalman D. Applbaum,

Pamela Yatsko, Lisa K. Gabriel
Serious Materials by Thomas Steenburgh, Liz Kind
Thinking Outside ëthe Box': Designing a Packaging Take-Back System by H. Scott

Matthews
Microsoftñ 1995 by David B. Yoffie, Tarun Khanna, Israel Ganot
Norton Auto Supply by Janice H. Hammond
Planet Copias, Spreadsheet Supplement by Kent Carstater, Robert F. Bruner
Genetic Testing and the Puzzles We Are Left To Solve (F) by R. Edward Freeman,
Stacy Pierce
Microsoftís Financial Reporting Strategy by Dawn Matsumoto, Robert Bowen
Distillers Delight in the U.K. by E. Richard Brownlee II
Walden Paddlers by Andrea Larson

Roof for the Southñ Building with Love: FUPROVI-Repretel-Mutual Heredia by Jesus
Revilla, Julio Sergio Ramirez
Management Caveats for Measuring and Assessing Public Responsibility

Performance by Brenda E. Joyner, Cecily A. Raiborn
University Technology Ventures: October 2000 by Josh Lerner
Managing Xeroxís Multinational Development Center (Abridged) by Herminia Ibarra
Mexico in Debt by Richard H.K. Vietor, Eilene Zimmerman
New Business Investment Co.: October 1997 by Josh Lerner, Lee Branstetter,
Takeshi Nakabayashi
New Principles of a Swarm Business by Peter Gloor, Scott M. Cooper
Vodafone AirTouchís Bid for Mannesmann by Simi Kedia
Operations Business Mathñ Process Analysis Level Oneñ Problems by Robert D.

Landel, Rebecca Oliver
General Dynamics and Computer Sciences Corp.: Outsourcing the IS Function (A) by
Minova (B) by Robert Chess
Glegg Water Co. and the E-Cell: Securing the Adoption of a Superior Technology by
Pratima Bansal, Ryan Maund
Venture Capital Negotiations: VC vs. Entrepreneur by Robert J. Robinson, Noam

Wasserman
Dunlap Corporation by Richard Brownlee, Robert J. Sack

Everything or Nothing: Martti Ahtisaari and the Aceh Negotiations (A) by James K.
Sebenius, Alex Green
Electrohome (C): The Marquee Launch by Adrian B. Ryans, Mark Vandenbosch, Neil
Miller
New Neighbors Mediation Exercise: The Mediator by Dana Clyman, John Dell
First Chicago Corp.: Global Corporate Bank (A) by Raymond A. Friedman
Managing Creativity in Small Worlds by Lee Fleming, Matthew Marx
The Commerce Tavern by Phillip E. Pfeifer, Sherwood C. Frey
Monsanto and Roundup Ready Wheat by Michael Sider
Netflix: Going Public by Chuck Holloway, John P. Morgridge, Alicia Seiger
Tata Consultancy Services: Globalization of Software Services by D. John Roberts,

Sanjeev Dheer, V. Brian Viard
InterSoft of Argentina (C) by Linda A. Hill, Stacy Palestrant
Lehman Brothers by Tom Nicholas, David Chen
GMO: The Value Versus Growth Dilemma by Yiorgos Allayannis, William Burton
The Broadband and Telecom Bubble by Mark Eaker, Edmund Wilson
Leading Innovation at Kelvingrove (A) by Jeanne M. Liedtka, Randy Salzman
Shinsei Bank (C) by Michael Y. Yoshino, Perry L. Fagan
Corning Inc.: Zero Coupon Convertible Debentures (A) by Robert F. Bruner, Jessica
Chan, Sean Carr
Riverside and DEC: General Information by David A. Lax, Thomas T. Weeks
Echlin vs. SPX by Paul M. Healy, Bjorn N. Jorgensen, Penny Joseph
Massachusetts General Hospital: CABG Surgery (A) by Steven C. Wheelwright, James

Weber
Technological Pioneering and Competitive Advantage: The Birth of the VCR Industry
by Richard S. Rosenbloom, Michael A. Cusumano
Fundacion Chile: Creating Innovative Enterprises by Scott Tiffin, MacArena Carmona
Dr. Sergio Ceccuzzi and SMI: Negotiating Cross-Border Acquisitions in Europe (B) by
James K. Sebenius
Creating Auctionwire by Nicole R.D. Haggerty, Ken Mark
People Express ñ March 1984 by D. Quinn Mills, Gary Bruce Friesen
Studio by Walter J. Salmon, Wendy Carter

A Note on the Human Genome Project by R. Edward Freeman, Stacy Pierce
Organizational Dimensions of Creativity: Motion Picture Production by Richard Gil,

Pablo T. Spiller
Pricing and Market Making on the Internet by Robert J. Dolan, Youngme Moon
Financial Impact of U.S. Nuclear Power Plants: PSEG and Hope Creek by Thomas
Cross, Brandt Allen, Paul Simko
Mary Kay Inc.: Direct Selling and the Challenge of Online Channels by Anne
Coughlan, Erica Goldman
Harvey Cohen by F. Warren McFarlan
How To Reap Higher Profits with Dynamic Pricing by Arvind Sahay
iSteelAsia.com: A B2B Exchange by Ali F. Farhoomand, Deric Tan
Standard International, Inc. (C) by David F. Hawkins
Monsanto and Intellectual Property by Pat Werhane, Michael Gorman, J. Simmonds,

Caetie Ofiesh, Rob Smith
Reson: Making Development Teams Accountable for Short Project Cycles by Thomas
E. Vollmann, Jussi Heikkila
Geelyís Acquisition of Volvo: Challenges and Opportunities by David W. Conklin,

Danielle Cadieux
Marketing Analysis Toolkit: Market Size and Market Share Analysis, Spreadsheet
Eric Weston by Michael J. Roberts
Measuring Investment Performance by Kenneth A. Froot, Andre F. Perold
ING Direct by Sean Cauterman, Michael Sider
Xilinx, Inc. (A) by Christina Darwall, Thomas J. Delong
Monsanto Company by Marc Lipson, Rick Green
Merging Esso Iceland and Bilanaust (E) by Ken Mark, Gerard Seijts
TSE International Corporation by Robert F. Bruner
Pat Anderson by Leslie A. Perlow, Daisy Wademan
Foreign Direct Investment by Laura Alfaro, Esteban Clavell
Greeley Hard Copy: Portable Scanner Initiative (C) by Michael L. Tushman, Daniel B.
Radov
Emerging Business Opportunities at IBM (B) by David A. Garvin, Lynne C. Levesque
iPod vs. Cell Phone: A Mobile Music Revolution? by Michael Slind, David B. Yoffie,
Travis D. Merrill
BiC Pen Corp. (A), Supplement by Richard G. Hamermesh
Cambridge Technology Partners (A) by Teresa M. Amabile, Michael Beer, George P.

Baker
IBMís Values and Corporate Citizenship by Rosabeth Moss Kanter
Weber
SKF Bearings: Market Orientation Through Services by Sandra Vandermerwe,

Marika Taishoff
Anti-trust and Competitive Issues in B2B Trading Exchanges: Covisint, Inc. by Ali F.
Farhoomand, Mary Ho, Phoebe Ho
Pearl River Piano: Hitting the Right Notes in the Global Market? by Michael J.
Enright, Emily Ho
Manville Corp. Fiber Glass Group (A) by Lynn Sharp Paine, Sarah B. Gant
Cooper Industriesí Corporate Strategy (A) by David J. Collis, Toby Stuart
Financial Crisis in Asia: 1997-1998 (Abridged) by Huw Pill, Rafael Di Tella, Jonathan
Schlefer
Convertible Arbitrage by Joshua D Coval, Erik Stafford
Cortlandt Town Center by William J. Poorvu, Arthur I Segel
Sheryle Bolton by Kathryn Shaw, Carly Irestone, Angela Shelton, Alexander Tauber
Bid Week Shirts: Tees R Us by Allison S. Hastings, Sherwood C. Frey, Lucien Bass
Burma Pipeline by Lane La Mure, Debora L. Spar
Purchasing Systems by Fernando Olivera, James A. Erskine, Michiel R. Leenders
Managing the Copy-Testing Process by Paul W. Farris, Tania de la Pena Calderon
General Motors: Packard Electric Division by Steven C. Wheelwright, Geoffrey K. Gill
Board Leadership at Entergy Corporation by Jay W. Lorsch, Melissa Barton
eFrenzy, Inc. (B) by Alan MacCormack, Kerry Herman
Ares-Serono by Michael Y. Yoshino, Jean-Pierre Jeannet, Carin-Isabel Knoop
Martingale Asset Management LP in 2008, 130/30 Funds, and a Low-Volatility
Strategy by Luis M. Viceira, Helen H. Tung
Challenge of Growth by Michael J. Roberts
Nike, Inc.: Entering the Millennium by William E. Fruhan
Harris Seafoods Leveraged Buyout by William A. Sahlman
Marketing Planning at Just Us! Cafes by Sara Loudyi, Julia Sagebien, Normand
Turgeon, Ian McKillop
An Overview of Taxation in the United States by Mary Margaret Frank
Golf Fore Value: Robert Johnston by Sherwood C. Frey, Lucien Bass, Daniel DuVal
Komatsu Ltd. (A): Target Costing System by Robin Cooper
Regina E. Herzlinger, D. Scott Lurding by
Great Atlantic & Pacific Tea Company, Inc. by David F. Hawkins, Jacob Cohen
Borealis by Robert S. Kaplan, Bjorn N. Jorgensen
Data.gov by Karim R. Lakhani, Robert D. Austin, Yumi Yi
Czech Mate: CME and Vladimir Zelezny (B1)ñ CME Negotiates by Mihir A. Desai,
Managing Human Resources, Business Fundamentals Series by Michael Beer,

Thomas M. Begley, Linda Bergthold, David P. Boyd, Robert Galford, David A. Garvin,
Eliezer Geisler, Mary Gentile, Brian J. Hall, Norman Klein, Suzanne Olson Koebler,
Rogelio Oliva,Maryanne Peabody, Michael J. Roberts, Sara J. Singer, Laurence J.
Stybel
Managing Information Technology: System Development by James I. Cash Jr., John

Simon, Thomas H. Davenport
General Electricñ 2000: Quality of Earnings Assessment by David F. Hawkins
Workplace Safety at Alcoa (B) by Steven J. Spear
Intelliseek by Luc Wathieu, Allan Friedman
Berkshire Hathaway Inc.ñ Intercorporate Investments (B) by Luann J. Lynch
Akamaiís Underwater Options (A) by Brian J. Hall, Jonathan P. Lim, Houston Lane
Apple Powerbook (A): Design Quality and Time to Market by Artemis March
Press Ganey and HCAHPS by Daniel Kessler
Schulze Waxed Containers, Inc. by Robin Cooper, Margaret Bernier
Nintendo Co., Inc. by Mark Satterthwaite, John-Lindell Pfeffer
Gillette Company (E): Procter & Gamble by Rosabeth Moss Kanter, Matthew Bird
Kidnapping Negotiation (A) by Michael A. Wheeler
HelloWallet by Debra Schifrin, John Beshears

Shih
Lessons From Breakthrough Strategic Moves Over the Last Century by W. Chan Kim,
Renee Mauborgne, Jason Hunter
Adobe Systems, Inc. by Mary Tripsas
Emergence of Emerging Technologies by Ron Adner, Daniel A. Levinthal
Salty Snacks by John Dawes
Honda Motor Co. (B): Views of Senior Management by Ralph Z. Sorenson
China Kelon Group (A): Diversify or Not? by Justin Tan, Paul W. Beamish

Teleswitch (B) by Michael J. Roberts
Manufacturers Hanover Corp.: Customer Profitability Report by Robert S. Kaplan
Estonia in Transition by Michael E. Porter, Orjan Solvell
Leveraging Internet Technologies in B2B Relationships by Sandy Jap, Jakki J. Mohr
Strategic Planning at NFTE by Allen Grossman, James E. Austin, Daniel F. Curran
The Treatment of Outstanding Employee Stock Options in Mergers and Acquisitions

by Mary Margaret Frank

Yoffie
Colt Industries, Spreadsheet Supplement by Robert M. Conroy
Harley-Davidson, Inc.ñ 1987 by W. Carl Kester, Julia Morley
Ajay Bam by William D. Bygrave, Carl Hedberg
Goodyear and the Threat of Government Tire Grading by Felix Oberholzer-Gee,

Dennis Yao, Elizabeth A. Raabe
Ethics Management at a Cross-Border Enterprise (A) by Jeroen Van Den Berg, Say
Goo
Viscotech, Inc. by Michael J. Roberts
Northern Forest (D): The Forest Landowners Associationís Views by Robert D.

Landel, Andrew Jones
Intervention Strategy by Michael D. Watkins
Stalemate at the WTO: TRIPS, Agricultural Subsidies, and the Doha Round by Arthur
A. Daemmrich
Vermeer Technologies (G): Epilogue by Ashish Nanda, Georgia Levenson
Portland Trail Blazers by Ronald T Wilcox
Banc One Corp. (A) by Mary E. Barth, Dale O. Coxe

Nexgen: Structuring Collateralized Debt Obligations (CDOs) by George Chacko, Peter
Hecht, Marti Subrahmanyam, Vincent Dessain, Anders Sjoman
SELCO: Harnessing Sunlight to Create Livelihood by Sourav Mukherji, P. D. Jose
Coca-Cola Co. (A) by David F. Hawkins
Wit Capital: Evolution of the Online Investment Bank by Roger Hallowell, Tonicia
Hampton
Arippol
General Electric: John F. Welch, Jr., Chairman of the Board, Video by Francis J.
Aguilar, Richard G. Hamermesh
Strategies of Related Diversification by Bharat N. Anand
Scharffen Berger Chocolate Maker (A) by Daniel C. Snow, Steven C. Wheelwright,

Alison Berkley Wagonfeld
Russian Standard by Rohit Deshpande
The Fox Islands Wind Project (A) by Joseph B. Lassiter, James Corcoran, Max Gazor,
Empowering Language by James G. Clawson
Marcia Radosevich and Health Payment Reviewñ 1989 (D) by Amar V. Bhide, Brian
Mohan
Growth of Intel and the Learning Curve by Samuel C. Wood, Glen Schmidt
Zhulebeno Plaza by William J. Poorvu, Daniel Rudd
Coming Era of ìBrand in the Handî Marketing by Fareena Sultan, Andrew Rohm
Listen Up! How to be Appropriately Assertive by James G. Clawson, Gerry Yemen,

Maria pazFigini
Paragon Information Systems by John R. Phillips, W. Glenn Rowe
Tomasz Budziak by George Wu, Arnold Holle

Webster Industries (A) by R. Roosevelt Thomas Jr.
Sunrise Medical, Inc.ís Wheelchair Products by Anita McGahan
Caterpillar-Komatsu in 1986 by Christopher A. Bartlett

America Online, Inc. by Krishna G. Palepu, Amy P. Hutton
The IOI Group: Creating a Malaysian Palm Oil Multinational by Marleen Dieleman,
Megha Mittal
Alacrity Housing Chennai (A) by Rama Velamuri
Royal Dutch/Shell in Transition (A) by Lynn Sharp Paine
The Credit Suisse/Gerson Lehrman Group Alliance by Robert G. Eccles, Laura Winig
Hewlett-Packard Co.ís Home Products Division (C): Lessons from Europe by Michael
Y. Yoshino, Carin-Isabel Knoop
General Managerís Leadership Challenge: Building a Self-Renewing Institution by

Christopher A. Bartlett, Ashish Nanda
Xedia and Silicon Valley Bank (C): The Final Agreement by Paul A. Gompers, Jon M.
Biotti
ITC e-Choupal: Corporate Social Responsibility in Rural India by Ali Farhoomand,

Saurabh Bhatnagar
Harvard Graduate Student Housing Survey by Luc Wathieu
CQUAY Technologies Corp. by Paul W. Beamish, Kevin K. Boeh
Flying J by Rohit Deshpande, Lauren Barley
Everdream by Roger Hallowell, Christina Darwall

Red Hen Baking Company by Richard S. Ruback, Royce Yudkoff
Baker & McKenzie (B): A New Framework for Talent Management by Boris
Liability Management at General Motors by Peter Tufano
Cisco Systems, Inc.: Managing Corporate Growth Using an Intranet by Michael

Parent, Debra Rankin
Real Options Exercises by Timothy A. Luehrman
Product Development: A Customer-Driven Approach by Marco Iansiti, Thomas J.

Kosnik, Ellen Stein
Errors in Social Judgment: Implications for Negotiation and Conflict Resolution, Part
1 by Robert J. Robinson
International Profit Associates by Ashish Nanda, Thomas J. Delong, Monica Mullick

Stanley F. Slater
Principles of Microeconomics for Strategists, Online Tutorial by Felix Oberholzer-

Gee, Pai-Ling Yin, Elizabeth A. Raabe
Ecolab, Inc. (G): Institutional Sales Conference by Ashish Nanda
Sears, Roebuck and Co. (A): Turnaround by Roger Hallowell
Danimal in South Africa: Management Innovation at the Bottom of the Pyramid by

Verity Hawarden, Helena Barnard
EFJ, Inc. by Lynda M. Applegate, Ajay Vinze, Mara E. Vatz
Bumper Acquisition (A2): Confidential Information for Medallion Capital, Inc. by

Shanshan Enterprise: Reform Pioneer of Chinaís Garment Industry by Yigang Pan,

Zhou Zemin
Executive Pay and the Credit Crisis of 2008 (A) by V.G. Narayanan, Fabrizio Ferri,
Lisa Brem
Ho Chi Minh City by Jose Gomez-Ibanez, Nguyen Xuan Thanh
Richard Debenham in Vienna (C): Between Velvet Divorce and the Sydney Olympics
by Sebastian Reiche
Graybar Syndications by William J. Poorvu
Note on Process Analysis (Abridged) by Roy D. Shapiro
Bank of America: Mobile Banking by Sunil Gupta, Kerry Herman
Intuit, Inc.: From Products to Services in the Information Age by Chuck Holloway,
Hau Lee, Lyn Denend
Process Flow Design Exercise (C) by Janice H. Hammond
Zeus Electronics by Constance E. Bagley, Gary E. Bacher
Phil Chan (B) by Paul W. Beamish, Jean-Louis Schaan

NEWAD (B): The Tobacco Sampling Project by Stewart Thornhill, Ken Mark
Jeremy C. Short
Foreign Exchange Markets and Transactions by Mihir A. Desai, Yanjun Wang,

Christina B. Pham, Kathleen Luchs
ATH MicroTechnologies, Inc. (E) by Robert L. Simons
Competitive Dynamics in Home Video Games (F): The Fall of 3DO by Peter J.
Coughlan, Debbie Freier
Nike (F): The Apparel Division by C. Roland Christensen, David C. Rikert
Scott Family Enterprises (A): Defining Fair Process for Cousin Owners by John L.
Ward, Canh Tran
Polysar Ltd. by Robert L. Simons

George McClelland at KSR (B) by Joshua D. Margolis, Ayesha Kanji
The Home Depot: Leadership in Crisis Management by Herman B Leonard, Marc J.

Epstein, Melissa Tritter
Jedi Bank by William J. Poorvu, John H. Vogel Jr.
On the Economics of a Parking Garage by David E. Bell, Najib Hashem
Chrysler and BMW: Tritec Engine Joint Venture by H. Kent Bowen, Courtney
Purrington
Lesser Antilles Lines (B) by Matthias Hild
Gobi Partners: October 2004 by G. Felda Hardymon, Ann Leamon

USSR 1988: The Search for Growth by Alexander Dyck
Everdream (B) by Roger Hallowell
Housatonic Partnersñ ArchivesOne, Inc. by Michael J. Roberts, Nabil N. El-Hage
Recall 2000: Bridgestone Corp. (A) (Abridged) by Lynn Sharp Paine
Performance Curves: Costs, Prices, and Value by Benson P. Shapiro, Robert J. Dolan
Don Jenkins: Resigning from the Firm by Boris Groysberg, Steven Manchel, Geoff E.
Marietta
Campaign for Human Capital at the School District of Philadelphia by David A.

Thomas, Modupe Akinola
American Mobile Satellite Corp. by Frank V. Cespedes, Laura Goode
Akamai Technologies by Benjamin Edelman, Thomas R. Eisenmann, Eric J. Van Den

Steen
Singapore Inc. by Richard H.K. Vietor, Emily J. Thompson
Toy World, Inc. by W. Carl Kester

Shanghai Tang: The First Global Chinese Luxury Brand? by Monica Park, Bennett
Yim
Property Income by Darroch A. Robertson
Ron Perez (A) by Lynn Sharp Paine
The Talbots, Inc., and Subsidiaries: Accounting for Goodwill by William J. Bruns Jr.
Automated Intelligence Corp. by James K. Sebenius, David T. Kotchen
Citibank Card Product Group by Mark Eaker, Andrew C. Boynton
DICOM Group plc and Captiva Software Corp. by Paul M. Healy
Anne Livingston and Power Max Systems (A): Interviewing with the PowerPlayer
Software Engineering Team by Mary Gentile, Pamela J. Maus
Nike (C) by C. Roland Christensen, David C. Rikert
Rick Surpin (C) by Kirk O. Hanson, David Bollier, Penelope Rowlands
Marketing Analysis Toolkit: Pricing and Profitability Analysis by Thomas

The National Healthcare Crisis: Is eHealth a Key Solution? by John W. Hill, Phillip
Powell
Metalco: The SAP Proposal by Sid L. Huff, Elspeth Murray
Terminal High Altitude Area Defense (THAAD): Five Failures and Counting (A) by
Alan R Beckenstein, Timothy M. Laseter, Thomas Cross
Chiquita Brands International (A) by Terence Mulligan, Debora L. Spar
DPSC Software: Post-acquisition Evaluation by Michael Parent, Ken Mark
BizRate.com by Youngme Moon
Leasing Computers at Persistent Learning by Devin Shanthikumar
Tutti Matti by Elizabeth M.A. Grasby, Ian da Silva
Preparing for the Google IPO: A Revolution in the Making? by Didier Cossin, Dinos
Constantinou
SKOLAR: Launching a University Technology Spinoff Company by Henry W.

Chesbrough, Charles A. Holloway, Nicole Tempest
Identifying and Realizing Investments in Eastern Europe (A) by Ray A. Goldberg,

Robert E. Kennedy, Laure Mougeot Stroock
Strategic Intelligence Pte. Ltd. (B) by Paul W. Beamish, Tom Gleave
SuperCat Powerboats (A) by James L. Heskett
Bajaj Auto Ltd. by John A. Quelch, Nathalie Laidler
Reuters Greenhouse Fund by Rosabeth Moss Kanter, Daniel Galvin
Centre Partnersñ American Seafoods 2003 by Nabil N. El-Hage, Christopher E.J.

Payton
E-Prime Language by James G. Clawson
Rosabeth Moss Kanter by
Allied Chemical Corp. (C) by George C. Lodge, Joseph L. Badaracco Jr.
The Winnerís Brain: Developing it and Sustaining it for Life by Mark Fenske, Karen
Christensen
Bennie Wiley at The Partnership, Inc. by Laura Morgan Roberts, Victoria W. Winston
Le Petit Chef by Alan MacCormack, Sandra J. Sucher, Suraj Rangashayi
Transformation of Pratt & Whitney North Haven (D) by H. Kent Bowen, Linda A. Hill,
Caselets: Bribery and Extortion in International Business by Louis T. Wells Jr.
U.S. Export-Import Bank and the Three Gorges Dam (A) by George C. Lodge, Cate
Reavis
Moolani Foundation by Elizabeth M.A. Grasby, Anuj Chandarana
Nest Fresh Eggs (A) by Victoria W. Winston, Teresa M. Amabile
New England Patriots: Making the Team by Nancy Dean Beaulieu, Aaron M.G.
Zimmerman
Towards an Accountable Capitalism by Stephen Davis, Jon Lukomnik, David Pitt-

Watson
Global Property and Casualty Insurance Industry by Scott P. Mason, W. James

Whalen
Dressen (Abridged) (A) by Thomas R. Piper
E-Business: Revolution, Evolution, or Hype? by Tim Coltman, Timothy M. Devinney,

Alopi Latukefu, David F. Midgley
Rise and Decline of Labor-Management Cooperation: Lessons from Health Care in

the Twin Cities by Gil Preuss, Ann C. Frost
Strategic Services at Andersen Consulting by Thomas J. Delong, Abby Hansen,

Catherine Conneely
Parisian: Productivity and Selling Cost by Rajiv Lal, Arar Han
Forecasting with Regression Analysis by Arthur Schleifer Jr.
Dr. Nicholas Burns, DDS by John S. Haywood-Farmer, Eleni Mitsis
Tong Yang Cement (A): Logistics and Incentives by Seungjin Whang, Hau Lee, Mark
Leslie, Glen Schmidt
Consumer Behavior Exercise (B) by John Deighton, Susan Fournier
Defining the Minimum Winning Game in High-Technology Ventures by Robert A.

Burgelman, Robert E. Siegel
Starbucks: Crisis of Confidence by Mary M. Crossan
Merrill Lynch & Co., Inc. by Kenneth Eades, Dana Clyman, Dorothy C. Kelly
Merging Esso Iceland and Bilanaust (B) by Ken Mark, Gerard Seijts
Monitor Co.: Personal Leadership on Diversity by Mary Gentile, Sarah B. Gant
Beauregard Textile Co. by Francis J. Aguilar

Managing Service Inventory to Improve Performance by Sunil Chopra, Martin A.
Lariviere
UPS and Corporate Sustainability: Proactively Managing Risk by James R. Rubin,

Barbara Carmichael
eBay (A): The Customer Marketplace by Frances X. Frei, Hanna Rodriguez-Farrar
RetailSoft: Role for Sydney Masser by Kathleen L. McGinn
Hanson Industries (A) by William J. Bruns Jr., Julie H. Hertenstein
New York Bakery (A) by David Loree, Ken Mark
Rakuten by F. Warren McFarlan, Andrew McAfee, Thomas R. Eisenmann
British Steel Corp.: The Korf Contract by John P. Kotter, John M. Stengrevics
QuickenInsurance: The Race to Click and Close (A) by Lynda M. Applegate
Avoiding the Alignment Trap in IT by David Shpilberg, Steve Berez, Rudy Puryear,
Sachin Shah
Fabritekñ 1992 by Janice H. Hammond
Diamond Chemicals (A), Spreadsheet Supplement by Robert F. Bruner
CVS: The Web Strategy by John Deighton, Anjali Shah
Rubbish Boys by Noam Wasserman, Rachel Galper
Social Strategy by Mikolaj Jan Piskorski
TSE International Corporation, Spreadsheet Supplement by Robert F. Bruner
Milcom: An External Partnership to Commercialize Military Technologies by Henry

W. Chesbrough, Anthony Massaro
Public Law: The Rules of the Game by Constance E. Bagley
Hongkong Land Holdings Ltd.: Strategic Repositioning of Real Estate Assets by

Frederik Pretorius, Mary Ho
Focus Media (A): Building a Chinese Media Giant by George Foster, Ning Jia, David
W. Hoyt
Coca-Cola Company: Accounting for Investments in Bottlers by Ron Kasznik, Brian

Tayan
Note on Market Definition and Segmentation by Robert D. Buzzell
Interview with Heidi Roizen, Video by Kathleen L. McGinn
The First Global Financial Crisis of the 21st Century by Laura Alfaro, Renee Kim
Managing International Alliances: Conceptual Framework by Benjamin Gomes-

Casseres
Tong Lung Metal Industry Co., Ltd. by Willy Shih, Chintay Shih, Yu-Shian Chiang,
Chen-Fu Chien, Howard H. Yu
Medical Products Co. by Robert H. Hayes
Lorex Pharmaceuticals by Phillip E. Pfeifer
General Electric Co.ñ 1984 by Francis J. Aguilar, Richard G. Hamermesh, Caroline E.

Brainard
Hulu: An Evil Plot to Destroy the World? by Anita Elberse, Sunil Gupta
Navistar: Managing Change by Todd D. Jick, Lori Ann MacIsaac
Mississippi Sales, Inc. by R. Edward Freeman, Jenny Mead, William Thomas
Enron Odyssey (A): The Special Purpose of ìSPEsî by George Chacko, Bala Dharan,
Eli Peter Strick
Social Identity Profile by Sandra J. Sucher
Ujjivan: A Microfinance Institution at a Crossroads (A) by V.G. Narayanan, Pamela

Freed
The American Challenge: Europeís Response to American Business by Geoffrey G.

Jones, Meghan Gallagher-Kernstine M
Becton Dickinson (B1): Global Management, Update by Michael Beer, Alistair D.
Williamson
Chrysanthemum and Dragon: JAFCO Asia in China by Rawi Abdelal, David Lane
Rogersí Chocolates (A) by Charlene Zietsma
Grupo Bimbo by Jordan Siegel
Pizza Public Co. Ltd., Thailand (B) by Michael R. Pearce, Kathleen E. Slaughter,
Elizabeth OíNeil
Scenario Planning by Jeanne M. Liedtka, Carl Garrett, Vikas Chawla, James Wininger
MacPherson Refrigeration Ltd. by John S. Haywood-Farmer, Bill Rankin
Marketing Strategyñ An Overview by E. Raymond Corey
MassMEDIC: The Massachusetts Medical Device Industry Council by Willis Emmons,

Michael E. Porter, Spencer Wallace
Netflix.Com by E. Scott Mayfield
Pisano
Developing a Teaching Case (B): Virtualis Systems by Michael J. Roberts, Jay O. Light
Alacra, Inc. by Lynda M. Applegate, Aldo Sesia
People Management by Boris Groysberg, David Lane
Procter & Gamble Europe: Vizir Launch by Christopher A. Bartlett
BASF: Corporate Advertising for 1992 by Stephen A. Greyser, Norman Klein
Building Brand Community on the Harley-Davidson Posse Ride, Video by Susan

Fournier
Student Supplement: Terlato Wines International: Background Note on the U.S.

Wine Market and Terlato Wines International by Alice M. Tybout, Patrick Bennett,
Brie Koenigs

Ahmed
Decision Making: Itís Not What You Think by Henry Mintzberg, Frances Westley
The War for Management Talent in China: Eramet Group China by William A.
Fischer, Rebecca Chung
First Community Bank (B): Community Banking Group by Rosabeth Moss Kanter,
Daniel Galvin

Daniella Ballou
Leaving by David A. Thomas
Online Marketing at Big Skinny by Benjamin Edelman, Scott Duke Kominers
Carver Consulting Co. by William J. Bruns Jr.

The Value of Net Operating Losses by Mary Margaret Frank, Jonathan M. Right
Australian Motors Ltd. by Jeffrey H. Moore
Nest Fresh Eggs (B) by Teresa M. Amabile
Strategic Intelligence Pte. Ltd. (A) by Paul W. Beamish, Tom Gleave
South Africa Supplement by Richard H.K. Vietor, Rebecca Evans
Edison Schools, Inc.: From the Candle to the Light Bulb? by Stacey Childress,
Caroline King
Hidden Costs of IT Outsourcing by Jerome Barthelemy
How Should a Company Respond to a Product Harm Crisis? The Role of Corporate
Reputation and Consumer-Based Cues by Daniel Laufer, W. Timothy Coombs
Umpqua Bank: Managing the Culture and Implementing the Brand by Karen J.
Freeze
Treasury Inflation-Protection Securities (TIPS) by Sanjiv Das, Jeffrey T. Slovin
Hints for Casewriting by Benson P. Shapiro
Argentinaís YPF Sociedad Anonima (Abridged) by Michael Y. Yoshino, Carin-Isabel

Knoop, Cate Reavis
Star India and the Indian Television Industry by S. Venkataraman, Rakesh Khurana
AMG, Inc. & Forsythe Solutions: Lease vs. Buy Decisions, Supplement (Spreadsheet)
by Mark Jeffery, H. Nevin Ekici, Cassidy Shield, Mike Conley
3M: Negotiating Air Pollution Credits (C) by Michael A. Wheeler, Thomas D. Dretler
AT&T Canada (A) by Andre F. Perold, Kwame C. Van Leeuwen
Consulting Team: Robin Haskell by Dana Clyman
Build Your Own Change Model by Robert H. Schaffer, Matthew K. McCreight
Jeri Caldwell at MOEX, Inc. (A) by Gerry Yemen, Martin N. Davidson
Integrated Packaging Corp.: Struggling to Do the Right Thing (A) by Herman B

Note on Production Inventories by David H. Maister
Adapting to Climate Change: The Case of Suncor Energy and the Alberta Oil Sands by
Pratima Bansal, Jijun Gao
Michael Patterson (B) by David House, Elizabeth M.A. Grasby
Matthew B. Hunter by Deepak Malhotra, John A. Davis
Insights From Preferability Letters by Wanda A. Wallace
Loblaw Companies Limited: Preparing for Wal-Mart Supercenters by Kenneth G.

Hardy, Veronika Papyrina
Can brand image move upwards after Sideways? A strategic approach to brand
placements by Chiranjeev Kohli, Sunil Thomas
Strategies of Effective New Product Team Leaders by Avan R. Jassawalla, Hemant C.

Sashittal
Wawa: Building a New Business Within an Established Firm by Robert C. Wolcott
Microsoft/Intuit by William E. Fruhan
Transforming Arizonaís Health Care System: Developing and Implementing the

Health-e Connection Roadmap by Lynda M. Applegate, Ajay Vinze, T.S. Raghu, Minu
Ipe
Water Shortage and Property Investing In Mexico City by John D. Macomber, Regina
Garcia-Cuellar, Griffin H. James
Siemens AG: Global Development Strategy (B) by Stefan Thomke, Ashok Nimgade
VMware, Inc. (A) by David B. Yoffie, Ward Bullard, Nikhil Raj, Suja Vaidyanathan
John Jacob Astorñ 1763-1848 by Thomas K. McCraw
Humphrey & Cecilia, Video by Monica Higgins, Noam Wasserman
Orchid Partners: Case Epilogue by Howard H. Stevenson, Shirley M. Spence
Esser & Ackermann at Mannesmann by Lena G. Goldberg, Henry B. Reiling,

Christopher M. Bruner, Kevin F. Wall
Surviving organizational disasters by W. Jack Duncan, Valerie A. Yeager, Andrew C.

Rucks, Peter M. Ginter
Colgate-Palmolive in Mexico (Abridged) by Michael G. Rukstad, Julia Horn
Selecting Stocks for a Hedge Fund by Peter C. Bell, David Pietruszka
Integrated Marketing Communications by Robert J. Dolan
Model N, Inc. by Marco Iansiti, Alison Berkley Wagonfeld
Baltimore City Public Schools: Implementing Bounded Autonomy by Allen

Grossman, Susan Moore Johnson, Elisha Brookover
Decorative Interiors Inc. by Elizabeth M.A. Grasby, Joe Figliomeni

MSDI-Alcala de Henares, Spain by Timothy A. Luehrman, James J. Student
Best Buy Co., Inc. by Edward D. Hess
Braun: The Syncro Shaver (B) by Karen J. Freeze
Differences at Work: Erica (B) by Sandra J. Sucher, Rachel Gordon
Precision Controls, Inc. by James K. Sebenius, David T. Kotchen
Introduction to Options by Scott P. Mason
From xiaonei to hainei: The Quest for the Social Networking Service Market in China
by Joseph B. Lassiter, Michael Shih-ta Chen, Keith Chi-ho Wong
Mario Laborin and the Turnaround of Mexicoís Nacional Financiera (B) by Matthew
Andrews, Eugenio Amador Quijano
Hong Kong Disneyland: Where is the Magic? by Josephine Lau, Bennett Yim
Atlantic Energy/Delmarva Power & Light (A) by Benjamin C. Esty, Tracy Aronson,
Mathew Mateo Millett
Apple Computer (B): Building a Worldwide Strategy (Abridged) by Michael Beer,

Gregory C. Rogers
Dr. Iqbal Surve at Sekunjalo Investment Group (D) by Linda A. Hill, Emily Stecker
The Hilton-ITT Wars by Robert F. Bruner, Sean Carr, Sanjay Vakharia
Fremont Financial Corp. by Erik Sirri, Ann Zeitung
New York Bakery (D): The Engineer by David Loree, Ken Mark
Aluminum Smelting in South Africa: Alusafís Hillside Project by Kenneth S. Corts
RogersCasey Alternative Investments: Innovative Response to the Distribution

Challenge by Josh Lerner
Americhem: The Gaylord Division (B) by David A. Garvin

CCL Industries Inc.: Divesting the Custom Division by Lawrence G. Tapp, Trevor
Hunter
Honeywell Inc. and Global Research Development by Andrew C. Inkpen
Toronto-Dominion Bank ó Money Monitor by Donald Barclay, Alicia Cestra, Royal

Matthews
Yunnan Baiyao: Traditional Medicine Meets Product/Market Diversification by Paul

W. Beamish, George Peng
Freddie Mac: Managing in Conservatorship by Robert Steven Kaplan, Nitin Nohria,

Ben Creo
Lebenthal and Co., Inc. by Thomas J. Delong, Susan S. Harmeling
Kao Corp. by John A. Quelch, Aimee L. Stern, Noriko Kameda
Philips Electronic N.V. by Jay W. Lorsch, Alexis Chernak
Wells Fargo and Norwest: ìMerger of Equalsî (B) by Jeffrey Pfeffer, Victoria Chang,
Charles A. OíReilly
Biotechnology Strategies in 1992 by Elizabeth Olmsted Teisberg, Sharon Rossi

Domik Project by William J. Poorvu, John H. Vogel Jr.
American Bank by Robert S. Kaplan, Sanjay Kallapur
Maple Retreat Golf and Country Club by Lyn Purdy, Stephen Rene Frey
Entropia (A) by Joseph B. Lassiter, Jason H. Tepperman, Sameer Ahuja
Strategic Industry Model: Emergent Technologies by Robert J. Dolan
Change Agent Program at Siemens Nixdorf by Rosabeth Moss Kanter, John F.

McGuire, Afroze Mohammed
Wayne Eisenerís Career Choice by John S. Haywood-Farmer, Jeremy Isenberg

Gucci Group in 2009 by David B. Yoffie, Renee Kim
Sunday River Ski Resort by Leonard A. Schlesinger, Martha Epstein
Cadbury Schweppes: Capturing Confectionery (C) by David J. Collis, Toby Stuart,

Troy Smith
Active Listening by James G. Clawson
Macau Gaming Revenues Are Out of Sight by Ali Farhoomand, Debra Martin
Lotz of Food: The Perishable Team (A) by Martin N. Davidson, Gerry Yemen, Hazzen
Munoz
BEA Associates: Enhanced Equity Index Funds by Andre F. Perold
Staples (C) by Myra M. Hart, Marco Iansiti, Barbara Feinberg
Gazprom (B): Energy and Strategy in a New Era by Rawi Abdelal, Sogomon Tarontsi,
Alexander Jorov
Credit Card Pricing by Harborne W. Stuart Jr.
Radio Frequency ID Technology: The Next Revolution in SCM by Bharatendu

Srivastava
Transition to a Market Economy: The Components of Reform by Robert E. Kennedy,

Amy L. Sandler
Dragonfly Therapeutic Retreats: Creating an Affordable Indulgence by Gilbert Wong,

Po Chung, Josephine Lau
Elizabeth Fisher (B) by David A. Thomas, Debra A. Woog
The Procter & Gamble Company: Mexico 1991 by Mark Eaker, Kenneth Eades
Western Asset Arbitrage by Elena Loutskina, Rahul Prahbu
A Strait of Uncertainty: Taiwanís Development in the Shadow of China by William C.

Kirby, J. Megan Greene, Tracy Yuen Manty
Dialpad Communications (A) by Alan MacCormack, Kerry Herman
UAL Corp. by Stuart C. Gilson, Jeremy Cott

IBM Corp.: ìMake It Your Businessî (A) by Robert L. Simons, Hilary A. Weston
Outsourcing Innovation: The New Engine of Growth by James Brian Quinn
Accounting for Manufacturing Companies by Srikant M. Datar
Ashland Oil, Inc.: Trouble at Floreffe (A) by Kenneth E. Goodpaster, Anne K.

Delehunt
China Merchants Bank: Here Just For You by F. Warren McFarlan, Chen Guoqing, Zhu
Hengyuan, Bin Yang, Michael Shih-ta Chen, Wai Shun, Yan Yang, G.A. Donovan
Corning Incorporated: Bringing Rigor to Early-Stage Opportunity Identification by

Communications Policy by Stephen H. Star
Reinventing Ericsson by Das Narayandas, Daniela Beyersdorfer
Bumble and bumble: Building a Successful Business in Beauty and Fashion by Erica
Helms, Nancy F. Koehn
Rapid Rewards at Southwest Airlines by Frances X. Frei, Corey Hajim
Harcourt Brace Jovanovich, Inc. by Hugo E.R. Uyterhoeven
Active Coatings, Inc.: Challenges in Managing Product Development (B) by Elizabeth

Erox Corp.: Leverage Marketing by Thomas J. Kosnik, Gary Frank
Dynashears, Inc. by Thomas R. Piper
Genedata by Benoit Leleux, Atul Pahwa
Power of the Branded Differentiator by David A. Aaker
Organizing for Disaster Lessons from the Military by Michael Weeks
Dansk Designs Ltd., Video Supplement by Hugo E.R. Uyterhoeven

Attorney-Client Privilege by Lynn Sharp Paine
Genzymeís Gaucher Initiative: Global Risk and Responsibility by Christopher A.

Bartlett, Andrew N. McLean
Communispace by Anat Keinan
Angel Investing by Michael J. Roberts, Howard H. Stevenson, Kenneth P. Morse
Webvan by Andrew McAfee, Mona Ashiya
Performance Management at the National Institute of Management (Central India

Campus) (B) by Ranjeet Nambudiri, K.R. Jayasimha
Ti-Tech (B) by Benson P. Shapiro, John T. Gourville
Hewlett-Packard: Lexmark in 2001 by Charlene Zietsma, Ken Mark

R. Rubin
Corona Beer by Rohit Deshpande
Financial Analysis of Real Property Investments by William J. Poorvu, Samuel

Plimpton
Lotus Development Corp. Channel Choice: Direct vs. Distribution by V. Kasturi

Rangan, Douglas R. Scott
Marketing Analysis Toolkit: Pricing and Profitability Analysis, Spreadsheet

Multi-Jurisdictional Compliance in Cyberspace by Ali F. Farhoomand, Vanessa N.

Clark, Peter Lovelock
Japan (A), Supplement by Bruce R. Scott
Novartis: Betting on Life Sciences by Ray A. Goldberg, Carin-Isabel Knoop, Srinivas

Ramdas Sunder
Coopers & Lybrand in Hungary (C) by Gary W. Loveman, Roger Hallowell
AirAsia: Flying Low Cost with High Hopes by Stephen Ko, Claudia H. L. Woo
Farallon Capital Management: Risk Arbitrage (A) by Andre F. Perold, Robert Howard
The Dabbawala System: On-Time Delivery, Every Time by Stefan Thomke, Mona
Sinha
Social Strategy Exercise (Exec Ed Version) by Mikolaj Jan Piskorski
Andrea Jung: Empowering Avon Women (B) by William W. George
Nanpo (Holdings) Ltd.: Initial Public Offering by Larry Wynant, Geoff Crum, Peter
Yuan
Basil ìBuzzî Hargrove and de Havilland, Inc. (A) by Angela Keros, Kathleen L. McGinn
Harmeling
Hedging by Samuel E Bodily
Parmalat Uruguay (A) by Paul W. Marshall, Gustavo A. Herrero
Utah Symphony and Utah Opera: A Merger Proposal by Thomas J. Delong, David L.
Ager
Finansol by James E. Austin, Roberto Gutierrez, Marc Labie, Enrique Ogliastri
Towards a Comprehensive Understanding of Public Private Partnerships for

Infrastructure Development by Young Hoon Kwak, YingYi Chih, C. William Ibbs
Multifactor Models by Malcolm P. Baker
Pharmaceutical Industry: Challenges in the New Century by Stephen P. Bradley,

James Weber
Exchange Rate Terminology and Analytics by Robert E. Kennedy
Alexander Plaza by William J. Poorvu, Arthur I Segel
NTT DoCoMo: Establishing Global 3G Standards by Ali F. Farhoomand, Vincent Mak
Peer-to-Peer Computing: Back to the Future by Robert A. Burgelman, Philip Meza
General Electric Plastics: Organizing the Marketing Function by V. Kasturi Rangan,

Steven C. Michael
Cynthia Fisher and the Rearing of ViaCell by Robert F. Higgins, Richard G.
Hamermesh, Ingrid Vargas
Learning From Collaboration: Knowledge and Networks in the Biotechnology and

Pharmaceutical Industries by Walter W. Powell
Mall of America (A) by Lynn Sharp Paine, Christopher M. Bruner
Because Wisdom Canít Be Told by Charles I. Gragg
IBM and Siemens: Revitalizing the Rolm Division (A) by Ashish Nanda, Antonio
Davila, Georgia Levenson

Rebranding at Oliver Wyman Group by Robert G. Eccles, Kaitlyn Simpson
McDonaldís: The Hamburger Price Wars by Mark Parry
The iPhone at IVK by Richard L. Nolan, Robert D. Austin
Rand McNally: Navigating the Wireless Landscape by Mohanbir Sawhney, Ben

Cooley, Jeff Crouse, James Dougan, Jh Johnson, John Johnson,Kumar Venkataraman,
Shun Zhang, Andrew Malkin
HP-Cisco Alliance (B) by Tiziana Casciaro, Christina Darwall
Long Battle for an Instant Messaging Standard by V. Brian Viard, Steven Fan
Mary Kay Cosmetics, Inc. by John P. Kotter, John M. Stengrevics
Activision: The ëKelly Slaterís Pro Surferí Project by Alan MacCormack, Kerry
Herman, Enrico DíAngelo
InPart by Joseph B. Lassiter, Michael J. Roberts, Jon M. Biotti
Jennifer Gaston by Jim Ellis, Bethany Coates
Dan Stewart (D) by Vijay V. Sathe, Mark Rhodes
The Israel Cancer Association (B) by June West, Ilan S. Cohen, Gerry Yemen
A Note on the Legal and Tax Implications of Foundersí Equity Splits by Noam
Wasserman, Lauren Barley
Spectrum Equity Investors, L.P. by Jeffry A. Timmons, Rebecca Voorheis, Elise

Martin
Taj Hotels, Resorts and Palaces by Rohit Deshpande, Mona Sinha
Developments in Chinaís Mobile Handset Industry by Ali Farhoomand, Zhigang Tao,

Li Jing, Lu Jiangyong
Asda (C) by Michael Beer, James Weber
Rejuvenating Wal-Martís Reputation by Thomas A. Hemphill
Walt Disneyís Dennis Hightower: Weaving Together the European Operations by

Ashish Nanda
Building the Strategy Implementation Network by Charles H. Noble
Foreign Exchange Hedging Strategies at General Motors: Competitive Exposures by

Mihir A. Desai, Mark F. Veblen
Cognizant Technology Solutions by Robert G. Eccles, David Lane, Prabakar Pk

Kothandaraman
Raptor Oil Company: An Exercise by Giovanni Gavetti
Organizational DNA for Strategic Innovation by Vijay Govindarajan, Chris Trimble
Hearts on Fireñ Brand Development Manager by Frank V. Cespedes, Benson P.

Shapiro
George Martin at The Boston Consulting Group (B) by Leslie A. Perlow, Kerry
Herman
The Allstate Corporation by John R. Wells
Virginia Craftsmen, Inc. by C. Ray Smith, James Sowers

Imagicast by John T. Gourville, Alison Berkley Wagonfeld
Providian Financial Corporation by John R. Wells
Trickle-Down Effect: Policy Decisions, Risky Work, and the Challenger Tragedy by
Diane Vaughan
L.L. Bean, Inc.: Item Forecasting and Inventory Management by Arthur Schleifer Jr.
Weetman Pearson and the Mexican Oil Industry (A) by Geoffrey G. Jones, Lisa Bud-
Frierman
A&D High Tech (B): Managing Scope Change by Mark Jeffery, Derek Yung, Alex
Gershbeyn
Auto Collection: Fordís Better Idea for Selling Cars and Trucks by Roger Hallowell
Singapore TradeNet: A Tale of One City by Benn Konsynski, John King
AT&T Pension Fund by William F. Sharpe
International Rivers Network and the Bujagali Dam Project (B) by Benjamin C. Esty,
Aldo Sesia
MINI USA: Finding a New Advertising Agency (B) by David B. Godes
The Xiamen PX Project: the Rule of Contract or Citizens in China Today by Regina
Abrami, Weiqi Zhang
Customer Profitability and Customer Relationship Management at RBC Financial

Group (Abridged) by V.G. Narayanan, Lisa Brem
VIRGINIA-Class Submarine: Two for Four in 2012 (B) by Thomas Cross, Jeff
Pottinger
Brand Valuation Methodology: A Simple Example by Alvin J. Silk
Chipman-Union, Inc.: Odor-Eaters Socks by John A. Quelch, Penny Pittman Merliss

AdNet (A) by Ashish Nanda, Kimberly A. Haddad
Profiling at National Mutual (A) by John J. Sviokla, Audris Wong
Asiasports: Hockey Night in Hong Kong by Andrew Delios
Mavens & Moguls: Creating a New Business Model by Myra M. Hart, Kristin J. Lieb,
Victoria W. Winston
Zenecaís Direct-to-Consumer Advertising of Nolvadex (R) by Margaret L. Eaton,

Jason Ehrlich, Naveen Chopra
Guaranty Trust Bank Plc. Nigeria by Louis B. Barnes
Citigroupís Exchange Offer by Robin Greenwood, James Quinn
The Third Battle of Bull Run: The Disneyís America Theme Park (B) by Elizabeth A.
Powell, Sarah Stover
Midwest Ice Cream Co. by John K. Shank, William J. Rauwerdink
Merckís U.S. Managed Distribution Program for the HIV Drug Crixivan by Margaret
L. Eaton, Madhi Roy, Marko Curavic
Bitstream by Michael J. Roberts
Inequality and the ìAmerican Modelî by Rafael Di Tella, Ingrid Vogel
James Madison and ìThe Business of May Nextî (A) by Thomas Cross, Terry Newell,
Peter Rice
UBS and Auction Rate Securities (A) by Daniel B. Bergstresser, Shawn Cole,
Siddharth Shenai
Growing Negative Services by Ivor Morgan, Jay Rao
Hutchison Whampoa Limited: The Capital Structure Decision by Andrew Karolyi,

Larry Wynant, Geoff Crum, Peter Yuan
Michael Jemal, CEO, Haier America, Video (DVD) by Tarun Khanna, Krishna G.
Palepu
Shanghai Real Estate (A) by Lynn Sharp Paine, Harold F. Hogan Jr.
Pharma Technologies Inc. by Charlene L. Nicholls-Nixon, Roderick E. White, John
Herbert
Uptown Cigarette (B) by Robbin Derry, Sachin Waikar
Tonlist (B): Should Stefan Sell? by Pratima Bansal, Jordan Mitchell
Beginning with Children Foundation by David Brady, Karen Jacobson
Technical Note on Equity-Linked Consideration, Part 3: Cash-and-Stock Deals by

Carliss Y. Baldwin
U.S. Airline Industryñ 1978-88 (B) by Pankaj Ghemawat, Nancy Donohue
Colorado Crush and the Arena Football League by George Foster, Alicia Seiger
Telegraph Media Group: The Newspaper Is Dead, Long Live the (C), Editorial Change
ñ The Key Word Is Integration by Anirudh Dhebar
Promise (B): Navigating an Entrepreneurial Consumer Finance Company in Japanís

Financial Establishment by Walter Kuemmerle
Stockgroup Interactive Media by Sid L. Huff, Rob Attwell
Grafica, Inc.: Winning the New Jersey Lottery (A) by Gail McGovern
Negotiation Exercise on Tradeable Pollution Allowances: Group A, Utility #2 by

Willis Emmons
Social Capital and Capital Gains in Silicon Valley by Stephen S. Cohen, Gary Fields
Dimensional Fund Advisors, 2002, Spreadsheet Supplement by Randolph B. Cohen
Mary Kay Cosmetics: Asian Market Entry (A) by John A. Quelch, Nathalie Laidler
Mattel and the Toy Recalls (A) by Hari Bapuji, Paul W. Beamish
A Note on Ethical Decision-Making by Andrew Wicks
Mat MacGregor (A) by Vijay V. Sathe, Chin B. Ho, James J. Dowd
Y U Ranch: Strategy and Sustainability in Cattle Ranching (A) by Pratima Bansal,

Federal Bureau of Investigation (A) by Jan W. Rivkin, Michael A. Roberto

Thailand: An Imbalance of Payments by Michael J. Enright, James Newton, Mary Ho,

Elyssa Tran, Ricky Lai
lululemon athletica: To Franchise or Not by Eric A. Morse, Ken Mark
King & Roberts (B) by James R. Rubin, C. Ray Smith, Benjamin R. Jacobson
Cathay Pacific Airways: ìService Straight from the Heartî by Gerard Tocquer, Eva
Y.H. Kwan
Neeley University Investment Management Co. by George Chacko, Colin McGrady,

Ian Charles, Veeral Rathod
Gilead Sciences, Inc.: Access Program by V. Kasturi Rangan, Katharine Lee
Book Publishing in 2010 by Stephen P. Bradley, Nancy Bartlett
UFIDA (E) by F. Warren McFarlan, Donghong Li, Lijuan Liu
Object-Orientation: A Tool for Enterprise Design by Richard T. Watson, George M.

Zinkhan, Leyland Pitt
Barack Obama: Organizing for America 2.0 by Mikolaj Jan Piskorski, Laura Winig
Reebok Cool by John Zerio, Kai Gyllstrom
Porsche Exposed by Michael Moffett, Barbara S. Petitt
Savage Beast (A) by Noam Wasserman, LP Maurice
SAP: Establishing a Research Centre in China by Kuldeep Kumar, Maya Kumar,

Markus Alsleben
Trident Health by John W. Glynn Jr., Brian P. Keare
Lynton V. Harris & Madison ìScareî Garden (A) by Michael A. Wheeler, Guhan
Subramanian
Jazztel by Marc L. Bertoneche, Laurent Jacque, Agnes Sauvage, Jennifer Woolman,
Ken Hynes
Teach For America by John C. Sawhill, Sarah Thorp
Venture Capital and Private Equity: Module III by Josh Lerner, G. Felda Hardymon
ICEX: Making a Market in Iceland by Gregory S. Miller, Brian J. Delacey
Dawn Riley at America True (C) by Linda A. Hill, Kristin C. Doughty
Open Text Corporation by Derrick Neufeld
New Product Blockbusters: The Magic and Science of Prediction Markets by Teck-
Hua Ho, Kay-Yut Chen
Getting Help to Victims of 2008 Cyclone Nargis: AmeriCares Engages with

Myanmarís Military Government Sequel by Ophelia Roman, Stephen Peterson
Milford Industries (A1) by Robert J. Dolan
National Demographics & Lifestyles (B) by Michael J. Roberts
Delta Beverage Group, Inc. by Kenneth Eades
DaimlerChrysler (B) by Allan R. Cohen, Edward A. Madden
OTISLINE, Video by F. Warren McFarlan, Donna B. Stoddard
Managing the Multibusiness Corporation by David J. Collis
Estoniaís Regio: Helping People ìFindî Things by Jean-Louis Schaan, Jordan Mitchell
Krispy Kreme Doughnuts by Paul M. Healy
Genzymeís CSR Dilemma: How to Play Its Hand, Video by Tarun Khanna,
Buro Happold by Robert G. Eccles, Kerry Herman
Change Without Compromise (A): The Decline and Turnaround of Temple Baptist
Church by William White, Christopher Recktenwald
I-Love-Stickers.com by John S. Haywood-Farmer, Kristyn Eisenschmid
Reagan Plan by George C. Lodge
Biovail Corporation: Revenue Recognition and FOB Sales Accounting by Craig J

Chapman
Scope and Challenge of Business-to-Business Marketing by V. Kasturi Rangan, Bruce

Isaacson
Ideal Standard France: Pat Paterson by Christopher A. Bartlett
Japan Confronts an Interdependent World, Supplement by George C. Lodge
American National Red Cross (B) by Jay W. Lorsch, Eliot Sherman, David Chen
Word-of-Mouth Referral, Module Note by Roger Hallowell
Melito
Xedia and Silicon Valley Bank (A) by Paul A. Gompers, Jon M. Biotti
Sound Group China: Urban Waste Entrepreneurs by John D. Macomber, Chad M.

Carr, Fan Zhao
Jones Electrical Distribution, Student Spreadsheet Supplement by Thomas R. Piper,

Jeffrey DeVolder
Working with Your Shadow Partner in Analyzing IT Strategic Planning by Richard L.

Nolan
Michigan Manufacturing Corp.: The Pontiac Plantñ 1988 by Clayton M. Christensen
Managing Pibrex Russia (A): New Crisis, Old Grievances by Rachel Doern, Carl Fey
Jurassic Park by John A. Quelch
ONSET Ventures by Michael J. Roberts, Nicole Tempest
ITC eChoupal Initiative by David M. Upton, Virginia A. Fuller

Dewarís (A): Brand Repositioning in the 1990s by Alvin J. Silk, Lisa R. Klein
Quest Scholars Program by William F. Meehan III, Lesley Koenig, Robert Ransom
Outcome-Driven Supply Chains by Steve Melnyk, Edward W. Davis, Robert E.

Spekman, Joseph Sandor
Thatís a Wrap: The Dynamics of the Video Rental Industry by V.G. Narayanan, Lisa
Brem
Beyond the Charismatic Leader: Leadership and Organizational Change by David A.

Nadler, Michael L. Tushman

Winig
Act Up: Peter Staley: An Interview with Professor Willis Emmons, November 17,
1995, Video by Willis Emmons
Philip Morris Companies, Inc. (C) by Samuel L. Hayes, Stephan Percoco
McArthur/Glen Realty Corp. by William J. Poorvu, John H. Vogel Jr.
Coach Roy Williams: What Next? (A) by Thomas J. Delong, Christopher Chang, Scott
Schweitzer
Acquisition of Franz Schuler GMBH by Titan Products, Inc. by Dan Watson, L.J.
Bourgeois
Golden Age of Home Video Games: From the Reign of Atari to the Rise of Nintendo
by Peter J. Coughlan
Department of Defense: Contract-Labor Sourcing (B) by Timothy M. Laseter,

Thomas Cross
Compulsory Licensing, Thailand, and Abbott Laboratories by David P. Baron
Wal-Martís Use of Interest Rate Swaps by Michael D. Kimbrough, Michael

Faulkender, Nicole Thorne Jenkins, Rachel Gordon
ONGC India: In Search of a New Growth Strategy by Kannan Ramaswamy
Managing a Public Image: Sophie Chen by Robin J. Ely, Ingrid Vargas
Samsung Electronics Commercials, Video by John A. Quelch

SunLifeís Maestro by Sid L. Huff, Jennifer McNaughton
Volvo Trucks (C): Closing Volvo Global Trucks by Michael E. Porter, Orjan Solvell
BEA Systems, Inc.: Constant Reinvention to Cope with Market Waves by Donald N.
Sull, Jeannette Dale, Ramiro Montealegre
Online Piracy: Jaywalking or Theft? by Alex Beamish
Paul Capital Partners: Secondary Limited Partnership Investing by David S.

Scharfstein
Standard & Poorís Sovereign Credit Ratings: Scales and Process by Rawi Abdelal,
Christopher M. Bruner
Secom Company, Limited (B) by James G. Clawson
Manila Water Co. (B) by Michael Beer, Elizabeth Weldon
Grand Junction by H. Irving Grousbeck, Nick J. Mansour
Harbus Foundation (2003) by Jane Wei-Skillern, Eric Chan
Acciona and the Battle for Control of Endesa by Belen Villalonga, Rachelle Silverberg
eShip-4U by Roy D. Shapiro, Timothy M. Laseter
Dean Witter, Discover & Co. by Dwight B. Crane, W. James Whalen
Wheeling and Dealing: The Zirconia GT by Howard Raiffa, James K. Sebenius, Scot W.
Melland, Craig R. Best
American Medical Association-Sunbeam Deal (A): Serpent on the Staff Meets

Chainsaw Al by Ashish Nanda, Kimberly A. Haddad
AB Sandvik Saws & Tools: The Ergo Strategy by Roderick E. White, Julian
Birkinshaw
Understanding Political Polls by Chris A. Higgins
e-Consulting by Ashish Nanda, Thomas J. Delong, Scot Landry, Thomas E. Agan
STMicroelectronics N.V., 2003 Convertible Bond Offering by William E. Fruhan

Crosley by Tom Nicholas, David Chen
What Makes a Policy Intervention Successful? Glimpses of experience in Brazilís

Fundescola education reform, Part B by Matthew Andrews
John Bowen by Sherwood C. Frey, Lucien Bass
Nicholson File Co. Takeover (A) by Thomas R. Piper
Identity and the Economics of Organizations by George Akerlof, Rachel Kranton

Ping An of China: The Making of an Insurance Giant and a Leading Chinese

Integrated Financial Services Group by Donald A. Marchand, Winter Nie, George Tsai
The Collective Intelligence Genome by Thomas W. Malone, Robert J. Laubacher,

Conjoint Analysis: A Managerís Guide by Robert J. Dolan
Albert Dunlap and Corporate Transformation (A) by Ross Petty, Virginia Soybel,
Phyllis Schlesinger, Sam Perkins, David Wylie, Al Anderson
Deutsche Brauerei (v. 1.2) by Robert F. Bruner
Franco Bernabe at ENI (D): Code of Practice by CASE
Tradeoffs: Juggling Careers in Professional Services Firms with Private Life by

Thomas J. Delong, Ashish Nanda
Socially Responsible Distribution: Strategies for Reaching the Bottom of the Pyramid
by Sushil Vachani, N. Craig Smith
Replacing Hong Kongís ID Card (B): Debating the Options by Ali F. Farhoomand,
Francois Roy
Note on the Insurance Industry by Clayton Rose, Scott Waggoner
Yale University Investments Office: November 1997 by Josh Lerner
Monforte Dairy by Elizabeth M.A. Grasby, Jamie Hyodo

Ad Classification at Right Media by Benjamin Edelman
Gianna Angelopoulos-Daskalaki and the 2004 Athens Olympic Games (B) by

Christopher Marquis, Doug Guthrie, Yannis Katsarakis
Amy Kellyís Job Search by Monica Higgins, Christine Teebagy
HydroCision, Inc. by Gary P. Pisano, Joshua Hamermesh, Richard Kondo, Karen

Nowiszewski, Erik Wordelman
India (A) by Richard H.K. Vietor, Waleed J. Iskandar, Max L. Weston
Kirk Riedinger and Jamie Turner by H. Irving Grousbeck, David Dodson
Procter & Gamble Co.: Lenor Refill Package by John A. Quelch, Minette E.
Drumwright, Julie Yao
Preserving intellectual property rights: Managerial insight into the escalating

counterfeit market quandary by Peggy E. Chaudhry, Alan Zimmerman, Jonathan R.
Peters, Victor V. Cordell
Kevin McKague
Hong Kong Business Intermediary: a Launching Pad for Entrepreneurs by Saimond

Ip, Gilbert Wong, Jeroen Van Den Berg, Samuel Tsang
Holdup: Implications for Investment and Organization by Benjamin E. Hermalin
United Grain Growers Limited (B): The ADM Alternative by Gabriel Vinizki, Craig
Dunbar
Participant and Leader Behavior: Group Decision Simulation (F) by Michael A.

Roberto
Pricing: Design and Implementation by Samuel Chun
HP Consumer Products Business Organization: Distributing Printers via the Internet

by Rajiv Lal, Edith D. Prescott, Kirthi Kalyanam

Cat Fight in the Pet Food Industry (B) by David J. Collis, Toby Stuart
Wal-Mart in Europe by Louisa Neissa, Gunnar Trumbull
Appshop, Inc. by Samuel E Bodily, Eric Clark
Internet Use in Ukraineís Orange Revolution by Myroslaw J. Kyj
Bose Corp.: The JIT II Program (C) by Roy D. Shapiro, Bruce Isaacson
Corrente Viva: ìUnited We Stand, Divided We Fallî in the Challenge to Sustainability

by Monica Bose, Elidia Maria Novaes, Luana Schoenmaker de Pedreira, Rosa Maria
Fischer
Hostile Takeover Battle in Japan: Fuji TV vs. Livedoor for NBS by Mitsuru Misawa
Cinemex by James L. Heskett
Miller Industries, Inc. by James Parrino, David Wylie
Human Resources at the AES Corp.: The Case of the Missing Department by Jeffrey
Pfeffer
AT&T China (A) by D. John Roberts, Eric Li, Gabriel Li
Indianapolis: Activity-Based Costing of City Services (B) by Robert S. Kaplan
Population Services International: The Social Marketing Project in Bangladesh by V.

Kasturi Rangan
Investment Banking at Thomas Weisel Partners by Malcolm P. Baker, Lauren Barley
KomTek (B) by Jay Rao, James Hunt, Elaine Landry
eBay Partner Network (C) by Benjamin Edelman, Ian I. Larkin

Entrepreneurial orientation: An applied perspective by S. Trevis Certo, Todd W.
Moss, Jeremy C. Short
Continuous Quality Improvement Initiatives at Queen Mary Hospital by Shunyin

Lam, Marissa McCauley
Schneider
Leveraged Buyout (LBO) of BCE.: Hedging Security Risk by Colette Southam, Ahsen
Amir-Ali, Samir Meghji
Performance Management at Intermountain Healthcare by Richard Bohmer,

Alexander C. Romney
The Dow Acquisition of Rohm and Haas (B) by Jay W. Lorsch, Melissa Barton
organicKidz: Marketing Strategy by Ken Mark, Matthew Thomson
Virtualis Systems (Condensed) by Michael J. Roberts, Jay O. Light
Essence of Professionalism: Managing Conflict of Interest by Ashish Nanda
ABS Global by David E. Bell, Hal Hogan, Jose Miguel Porraz
Northwest Airlines: Brush with Bankruptcy (D)ñ June-July 1993 by Leonard A.

General Electricñ 2000: Quality of Earnings Assessment, Spreadsheets by David F.

Hawkins
Lark International Entertainment, Video by CASE
The Time Warner Center: Mixed-Use Development by A. Eugene Kohn, Arthur I

Segel, David Lane
Progressive Insurance by Paul W. Farris, C. Wilson
Mod IV Product Development Team by Anne Donnellon, Joshua D. Margolis
CIBC Corporate and Investment Banking (B)ñ 1992-97 (Condensed) by Joseph L.

Bower, Michael E. Raynor
Organizational Vision and Visionary Organizations by James C. Collins, Jerry I.
Porras
Consulting Team: Chris Cummings by Dana Clyman, David Pinto
Paradox of Managerial Tyranny by Hao Ma, Ranjan Karri, Kumar Chittipeddi
Navigating Turbulent Waters: Glitnir Bankís Communication Challenge During a

Macroeconomic Crisis by Michael D. Kimbrough, Gregory S. Miller, Vincent Dessain,
Ane Damgaard Jensen
Managing Markets Module Note by Das Narayandas
Fred Henderson by John P. Kotter
FHP Wireless by Andrew Rachleff, Joshua Spitzer
The Campaign for Bank Insurance in Antebellum New York by Cole Bolton, David A.
Moss
MRC, Inc. (Consolidated) by Thomas R. Piper
Wu Xi Pharmatech, Video by Richard G. Hamermesh
HR 3509 by David F. Hawkins
North American Financial Corporation (NAF): The MLM Project (B) by Vital Roy,
Benoit Aubert
FairMarket, Inc.: Where Buyers and Sellers Connect by Lynda M. Applegate, Jack
Wieland, Chad Raube
Revolution at Oticon A/S (B): Acquiring Change Competence in a ìSpaghettiî

Organization by R. Morgan Gould, Michael Stanford
Olam International by David E. Bell, Mary Shelman
Samsung Electronicsí Semiconductor Division (A) by Joel Podolny, Sea-Jin Chang
Becton Dickinson: Designing the New Strategic, Operational, and Financial Planning
Process by Robert L. Simons, Antonio Davila, Afroze Mohammed
Variance Analysis and Flexible Budgeting by Robert S. Kaplan
General Motors Pension Plan by Christine I. Wiedman, Janet Carter
Sof-Optics, Inc. (A) by W. Earl Sasser Jr., Ramchandran Jaikumar, David C. Rikert
Ribe Maskinfabrik A/S ñ Developing New Business Areas by Bo Nielsen, Torben

Pedersen, Jacob Pyndt
Browser Warsñ 1994-98 by David B. Yoffie, Mary Kwak
Diana and Jack Civello: Managing Dual Careers (C) by Paddy Miller, Jordan Mitchell

Sebenius
Race to Develop Human Insulin by Adam Brandenburger, Vijay Krishna, Paul Barese
Subsidies and the Global Cotton Trade by David Besanko, Brett Burgess
Cray Research, Inc.: Preparing for the 1990s by Francis J. Aguilar
Our Love-Hate Relationship with Monetary Incentives by Roger Martin
Breaking with the Past?: Four Examples of Product Change by Anirudh Dhebar
Ultra: The Quest for Leadership (B) by Dwight B. Crane, Ricardo Reisen de Pinho
Venture Capital Fund Restructuring Vignettes (Abridged) by Paul A. Gompers
Gallardoís Goes to Mexico by Clayton M. Christensen
Shar Matin (A) by David A. Thomas, Elisa Farri
Teradyne: Corporate Management of Disruptive Change by Joseph L. Bower
Joint Juice by Michael J. Roberts, Alison Berkley Wagonfeld
Club Mediterranee by Scott Ward
One Hundred Years of Excellence in Business Education: What Have We Learned? by

Frank Acito, Patricia M. McDougall, Daniel C. Smith
New Balance: Developing and Integrated CSR Strategy by Vesela Veleva
Idea Village (C) by Joseph B. Lassiter, Dan Heath
Choreographing a Case Class by V. Kasturi Rangan
Metromedia Broadcasting Corp. by Scott P. Mason, Sally E. Durdan
Super-Flexibility for Real-Time Adaptation: Perspectives from Silicon Valley by

Stuart Evans, Homa Bahrami
Team Self Assessment by James G. Clawson
Federal Reserve Bank of Chicagoís Mentoring Program (B) by David A. Thomas, Gina
M. Carioggia
Overhead Reduction Task Force by John J. Gabarro, Ruth Wageman, J. Richard

Hackman
Note on Power and Social Interaction by Jeffrey Pfeffer
The Siam Commercial Bank: Weathering the Asian Storm (B) by Petra Christmann
HEB International Supermarkets and the Banco de Alimentos de Caritas de

Monterrey by Gerardo Lozano, Carlos Romero, Loretta Serrano
Toybox: Managing Dynamic Digital Projects by Darren Meister, David Singer
Singapore International Airlines: Strategy With A Smile by Kannan Ramaswamy
Interview with Rob Smith, Senior Partner of Davis Langdon (Video), DVD by Robert
G. Eccles, Kaitlyn Simpson
Best value supply chains: A key competitive weapon for the 21st century by David
Ketchen Jr., William Rebarick, G. Tomas M. Hult, David Meyer

We Have a Terrible Tragedy Here (B) by Gerard Seijts
Shanghai General Motors: The Rise of a Late-Comer by Zhigang Tao, Emily Ho
Department of Homeland Security: Office Products Sourcing by Thomas Cross
Shopfair Supermarkets (B) by John A. Quelch
Guidant: Cardiac Rhythm Management Business (A) by Steven C. Wheelwright,

Mikelle F. Eastley
Tata Steel Limited: Convertible Alternative Reference Securities (B) by Vasant

Sivaraman, Mayank Joshipura, Adithya Anand
Our Daily Bread Co. by Kamalini Ramdas
MCI Communications Corp.ñ 1983 by Bruce C. Greenwald, Wilda L. White
Reflections on (Schumpeterian) Leadership: A Report on a Seminar on Leadership

and Management Education by Mie Augier, David J. Teece

Cameron
Note on Building and Leading Your Senior Team by Linda A. Hill, Maria T. Farkas
Maple Brook Country Club: Josh Smith by Sherwood C. Frey, Lucien Bass
Vintage Directions, Inc. by Howard H. Stevenson, Laura Pochop
Becton Dickinson & Co.: Multidivisional Marketing Programs by Frank V. Cespedes,

Laura Goode
People Express Philosophy: Interview with Don Burr, Video by Michael Beer, Philip
Holland
Santanderís Acquisition of Abbey: Banking Across Borders by Pankaj Ghemawat,

Eduardo Ballarin, Jose Manuel Campa
Johnson & Johnson Consumer Products Brazil: Corporate Transformation (B) by

Andrew C. Inkpen
Miles Davis: Kind of Blue by Robert D. Austin, Carl Stormer
Omnicomís No-No (A) by Todd Pulvino, James Litinsky
Note on Generic Drugs in the European Union by Robert C. Pozen, Elizabeth M.

Leonard
Competition and Collaboration in the PC Industry: The Evolution of a Value Chain

(A) by Jeanne M. Liedtka, Guru Charan, Elizabeth K. Moore, Ryan M. Davis
Angola and the Resource Curse by Aldo Musacchio, Eric Werker, Jonathan Schlefer
Altoids by Mark Parry, Melanie Jones
Bacardi Southampton (B): A Continental Paradox by Robert D. Landel
Note on Corporate Governance Systems: The United States, Japan, and Germany by
W. Carl Kester, Robert W. Lightfoot
Note on Techniques for Analyzing Business Problems by Michael J. Roberts
New Ways to Answer Old Questions: Conjoint Analysis Takes the Guesswork Out of
Pharmaceutical Marketing Decisions by Erich Joachimsthaler, Paul Green
J-COM: Share-Trade Irregularities on The Day of IPO by Mitsuru Misawa
ITT Automotive: Global Manufacturing Strategyñ 1994 by Gary P. Pisano, Sharon

Rossi

Venture Capital Valuation Problem Set by William A. Sahlman, Evan Richardson
The AFSCME vs. MoziloÖ and ìSay on Payî for All! (A) by Fabrizio Ferri, James Weber

Mercury Rising: Knight Ridderís Digital Venture by Clark Gilbert
Hamilton Financial Investments: A Franchise Built on Trust by Robert L. Simons,

Antonio Davila
Particle of Evidence by Allan Cohen, David Rothstein
Grannyís Goodies, Inc. by Kathy Korman, Das Narayandas
Identifying Value Creators by Su Han Chan, Ko Wang, Mary Ho
Quantum Semiconductor, Inc. by Roy D. Shapiro, Janice H. Hammond, Tina Witham
Firmwide 360-degree Performance Evaluation Process at Morgan Stanley by M.

Diane Burton
Alden Products, Inc.: European Manufacturing by Robert H. Hayes
Merck-Medco: Vertical Integration in the Pharmaceutical Industry by V. Kasturi

Rangan, Marie Bell
E.T. Phone Home, Inc.: Forecasting Business Demand by John F. Cady, Frank V.
Cespedes
Marketing James Patterson by John Deighton
System Dynamics Modeling: Tools for Learning in a Complex World by John D.

Sterman
The P&G Acquisition of Gillette by Jay W. Lorsch, Ashley C. Robertson
Jollibee Foods Corp. (A): International Expansion, Video by Christopher A. Bartlett
ThoughtWorks (B) by Alice M. Tybout, Kyle Ragsdale
Peter Isenberg at Fischer Stevens (C) by Linda A. Hill, Maria T. Farkas
Billy Beane: Changing the Game by Michael A. Roberto
Sunrise Medical in 1999 by Anita McGahan
Management Levels at Staples (F): President, U.S. Stores by David A. Garvin, Lynne C.
Levesque
Oakland Aís (A) by Phillip E. Pfeifer, John L. Colley

Jody McVay by Vijay V. Sathe, Jay Conger
Chateau díAgel (B): Living the Dream by Benoit Leleux, Isabelle Pigeaux
Innovating Our Way to the Next Industrial Revolution by Peter M. Senge, Goran
Carstedt
Intel Corp.: Going into OverDrive by Anirudh Dhebar
Individual and the Corporation: Kathy Levinson and ETRADE (A) by Joseph L.
Badaracco Jr., Susan S. Harmeling
Warner Cable (A) by Jeffrey A. Sonnenfeld, Maury Peiperl
Richter: Information Technology at Hungaryís Largest Pharma by Deborah

Compeau, Jordan Mitchell, Gyorgy Drotos, Emma Incze, Gyorgy Vas
Hermes Systems by Michael L. Tushman, Daniel B. Radov
Tanpin Kanri: Retail Practice at Seven-Eleven Japan by Rajiv Lal, Arar Han
Singapore by Forest Reinhardt, Edward Prewitt
WLR Foods and Pilgrimís Pride, Spreadsheet Supplement by Kenneth Eades, Ali
Erarac, Katherine Merhige
Foreign Direct Investment in China by Michael J. Enright, Arnaud Vagner
PlaNet Finance: Broad Scope in Microfinance by Andrei Hagiu, Elena Corsi
Northern Telecom and Tong Guang Electronics (A1): Getting to Know Each Other by
Rosabeth Moss Kanter, Pamela Yatsko
Note on Pre-Money and Post-Money Valuation (A) by Linda A. Cyr
Integrated Packaging Corp.: Struggling to Do the Right Thing (C) by Herman B

Competition and Product Variety by Adam Brandenburger, Vijay Krishna
ZenG Business Plan by Lynda M. Applegate
Identifying and Exploiting the Right Entrepreneurial OpportunityÖ For You by

Howard H. Stevenson, Shirley M. Spence
Colt Industries by Robert M. Conroy
Indiaís Failure to Attract FDI by David W. Conklin, Danielle Cadieux
Brcko and the Arizona Market by Bruce R. Scott, Edward N. Murphy
Advanced Laser Clinics (C) by James G. Clawson, Elizabeth Ryan, Gerry Yemen
Acquisition of Consolidated Rail Corp. (A) by Benjamin C. Esty, Mathew Mateo

Millett
Matrix Semiconductor Inc. (A): Tackling Challenges of Strategic Dimensions by

Robert A. Burgelman, Robert E. Siegel, Lyn Denend
Aspire Inc.: Financing Options for Healthier Nonprofits by Elizabeth Keating, Kelly
Austin, Michelle Colman
Liston Mechanics Corp. by Marc L. Bertoneche
Customer Profitability and Customer Relationship Management at RBC Financial

Group by V.G. Narayanan, Lisa Brem
What Creates Energy in Organizations? by Rob Cross, Wayne Baker, Andrew Parker
Atlas Copco (B): The Conflict Episode by V. Kasturi Rangan
Differences at Work: Jason (A) by Sandra J. Sucher, Rachel Gordon
Morgan Stanley Dean Witter Private Client Services by Thomas J. Delong, Catherine
Conneely, Ann Rusher, David Darst
Providian Trust: Tradition and Technology (B) by F. Warren McFarlan, Melissa

Dailey
UBS Global Asset Management: Capturing Alpha Through Global Equity Investing by
Robert F. Bruner, Craig Ruff
Asociacion Colombiana de Industrias Plasticas (Acoplasticos) by Michael E. Porter,

Willis Emmons
Dharavi: Developing Asiaís Largest Slum (B) by Lakshmi Iyer, John D. Macomber
Manufacturing Strategy Regained: Evidence for the Demise of Best-Practice by Alan

Pilkington
WESCO Distribution, Inc. by Das Narayandas
Kendall-Vetmat by David J. Reibstein, Elizabeth N. Webster
Nike, Inc.: Developing an Effective Public Relations Strategy by Kathleen E.

Slaughter, Donna Everatt
Ammon Salter
Executive Compensation at Nabors Industries: Too Much, Too Little, or Just Right?
by David F. Larcker, Brian Tayan
Richard E. Wilson
Privatization of Anatolia National Telekom: NALI Confidential Instructions by

Skyhook Wireless by Shikhar Ghosh, Thomas R. Eisenmann
Barco Projection Systems (B) by Rowland T. Moriarty Jr., Krista McQuade
Partners In Health: The PACT Project by Richard Bohmer, Josh Friedman
HOYA Corporation (B) by W. Carl Kester, Masako Egawa
Monmouth, Inc. (Brief Case) by Thomas R. Piper, Heide Abelli

Enman Oil, Inc. (B) by David F. Hawkins
MBA In Jeopardy (A) by Lynn Sharp Paine
CEMEX: Rewarding the Egyptian Retailers by F. Asis Martinez-Jerez, Joshua Bellin,

Carole A. Winkler
BMWís Project Switch (A): Importers vs. National Sales Companies by Das
Narayandas, Kerry Herman
Chemdex.com by William A. Sahlman, Michael J. Roberts, Laurence E. Katz
First Solar, Inc. in 2010, Technical Note by Morgan Jerome Hallmon, Robert Siegel,
Robert A. Burgelman
Intel Pentium Chip Controversy (B) by V.G. Narayanan, James A. Evans
Ellen Moore (A): Living and Working in Bahrain by Henry W. Lane, Gail Ellement,
Martha L. Maznevski
Merck & Co., Inc.: Addressing Third-World Needs (B) by Kirk O. Hanson, Stephen
Weiss
Cumberland Metal Industries (C): Model Year 1979 Negotiations with Beta Motors
by Benson P. Shapiro, Craig E. Cline
Brush with AIDS (B) by Joseph L. Badaracco Jr., Jerry Useem
Pension Plan of Bethlehem Steelñ 2001 by Peter Tufano, Zvi Bodie, Akiko M. Mitsui
AstraZeneca, Prilosec, and Nexium: Case Supplement by James G. Conley, Robert C.

Wolcott, Eric Wong
Executive Remuneration at Royal Dutch Shell (A) by Jay W. Lorsch, Kaitlyn Simpson
Quickturn Design Systems, Inc. (B) by Jay W. Lorsch, Katharina Pick
Accounting at MacCloud Winery by David F. Hawkins, Robert S. Kaplan, Gregory S.

Miller
DoDots by John W. Glynn Jr., Keith Sigg
Lexus and the USTR by John A. Quelch
Renee Kim
2006 Program-Related Investments Conference Summary by Laura K. Arrillaga,

Joshua Spitzer
Pervasis Therapeutics, Inc. by Robert F. Higgins, Virginia A. Fuller
Gary Rodkin at Pepsi-Cola North America (B) (Abridged) by David A. Thomas, Gina
M. Carioggia, Ayesha Kanji
Intel Corp.ñ 1968-97 by David J. Collis, Gary P. Pisano, Peter Botticelli
BioTransplant, Inc.: Initial Public Offering, January 1996 by Paul A. Gompers,

Alexander Tsai
AFP Provida by Michael E. Porter, Andrea Prado, Arturo Condo
The September 11th Fund: Accountability and Media Strategy by Laura K. Arrillaga,
David W. Hoyt

Exxel Group: September 1995 by Josh Lerner, Alex Hoye
Cherkizovsky Group (A) by Lynn Sharp Paine, Harold F. Hogan Jr.
Garage.com (B): Garage Technology Ventures by Dorothy Leonard, Liz Kind
CarPoint in 1999 by Thomas R. Eisenmann, Gillian Morris
Staffing in Professional Service Firms by Ashish Nanda, Kelley Morrell, Lauren

Prusiner
The Clonlara Hotel by John G. Wilson
Amoco Corporation, Spreadsheet Supplement by Susan Chaplinsky, Luann J. Lynch,

Paul Doherty
Marilyn Carlson Nelson and the Carlson Companiesí Renaissance by William W.

George, Andrew N. McLean
LeapFrog Enterprises by Lynda M. Applegate, Elizabeth Collins
General Scanning, Inc. (A) by H. Kent Bowen, Charles Tillen, Sean McClenaghan

Cartier vs. Metro by Constance E. Bagley, Claude Mosseri Marlio
People Express Airlines: Rise and Decline by Michael Beer
Executive Stock Options by Henry B. Reiling
Sirona by Walter Kuemmerle, Chad Ellis
Central Bank: The ChexSystems(SM) QualiFile(R) Decision by Dennis Campbell, F.

Asis Martinez-Jerez, Peter Tufano, Emily McClintock Ekins
Enabling Bold Visions by Jay Conger, Douglas A. Ready
RFID at the METRO Group by Zeynep Ton, Vincent Dessain, Monika Stachowiak-
Joulain
Client Co-Production in Knowledge-Intensive Business Services by Lance A.

Bettencourt, Amy L. Ostrom, Stephen W. Brown, Robert I. Roundtree
Pay Zone Consulting: A Global Virtual Organization by Malcolm Munro, Sid L. Huff
Note on Pre-Money and Post-Money Valuation (A&B) by Linda A. Cyr
Auction for Burger King (A) by Carliss Y. Baldwin, James W. Quinn

Social Games by Victoria Chang
Scotts Miracle-Gro: The Spreader Sourcing Decision by John Gray, Michael Leiblein,
Shyam Karunakaran
Ericsson Hewlett-Packard Telecommunications (C): Joint Venture Evaluation and

Adjustment by Bettina Buechel, Kimberly Ferro
Kenan Systems by Joseph L. Bower, James Weber, Sonja Ellingson Hout
Sherif Mityas at A.T. Kearney: Negotiating a Client Service Predicament (C) by

Council of Forest Industries by Paul W. Beamish, JingíAn Tang
Southwest Airlines (A) by Christopher H. Lovelock
Wal-Mart Stores in 2003 (Abridged Version) by Frank V. Cespedes
Life Stories of Recent MBAs: Relationships and Support Teams by Nitin Nohria,
Daisy Wademan Dowling, Matthew D. Breitfelder
Japan 1995: Return to High Performance? by George C. Lodge, Marie Bell

R. Kublank
Life as a Minor League CEO: Frank Burke and the Chattanooga Lookouts by Stephen
A. Greyser, Kirk Goldman

Sarah Jinhul Wu
Allentown Materials Corp.: The Electronic Products Division (C) by Michael Beer
Stanley OíNeal at Merrill Lynch (A) by David A. Thomas, Ayesha Kanji
If We Ran The World by Hanna Halaburda, Radka Dohnalova, Aldo Sesia
Ideas Are Born in Fields of Play by Charalampos Mainemelis, Sarah Harvey
Maverick Lodging by Richard Brownlee, Luann J. Lynch, Karen Whitney

Worldwide Paper Company by Kenneth Eades
Cleveland Turnaround (D): Challenges for the Future by James E. Austin, Andrea L.
Strimling
Paediatric Orthopaedic Clinic at the Childrenís Hospital of Western Ontario (B) by

Mary Heisz, Kellie Leitch
Neilson International in Mexico (A) by Paul W. Beamish, C. Bud Johnston, Gayle

Duncan, Shari Ann Wortel
Abercrombie & Kent by Frances X. Frei, Brian Corbett, Mark Partin, Daniel Rethazy
How to Save Your Brand In the Face of Crisis by Gita V. Johar, Matthias M. Birk,
Sabine A. Einwiller
Singapore International Airlines: Preparing For Turbulence Ahead by Kannan

Ramaswamy
Katharine Graham by Kathleen L. McGinn, Lisa Gunther, Dina Witter
Strategic Innovation by Constantinos C. Markides
Kaupthing Bank hf Acquires Singer & Friedlander Group plc by Murray J. Bryant,
Ken Mark
Wal-Mart Mexico: Managing Multiple Formats by Rajiv Lal, Mark Rennella, David
Lane
Ginzel et al vs. Kolcraft Enterprises et al (C) by Michael A. Wheeler
Landry
Hewlett-Packard: Singapore (D) by Dorothy Leonard-Barton, David Kiron
Creating a Volume-Flexible Firm by Eric P. Jack, Amitabh S. Raturi
Samsung China: The Introduction of Color TV by Paul W. Beamish, David J. Sharp,

Chang-Bum Choi
Acindar and Its Corporate Volunteer Program by Ariel Kievsky, Victoria Corti
Maderna, Ruth Szvarc, Gabriel Berger
Internal Governance and Control at Goldman Sachs: Block Trading by Malcolm S.

Salter, Ratna Sarkar
AIA-JF Green Fundñ Differentiation in Funds Market by Ricky Chan, Amy Tang

Mexicoís Economy, 2009 by David W. Conklin, Danielle Cadieux
Integrated Distribution Services Group (IDS): Redefining the Asia Distribution

Landscape by Hau Lee
The Producing Manager: A Double-Barreled Role by John J. Gabarro, Thomas J.

Delong
Case of the Unidentified Industriesñ 1995 by William E. Fruhan
Titan Products, Inc.: Acquisition of Franz Schuler GMBH (B-1) by Dan Watson,
William G. Bowen


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Apple Computer, 2006 by David B. Yoffie, Michael Slind

Note on Writing Great Marketing Plans by Timothy Calkins

CLASS: Five Elements of Corporate Governance to Manage Strategic Risk by Stephen

GEís Growth Strategy: The Immelt Initiative by Christopher A. Bartlett

ChoicePoint (A) by Lynn Sharp Paine, Zack Phillips

Google and the Government of China: A Case Study in Cross-Cultural Negotiations by

Pharmacy Service Improvement at CVS (A) by Andrew McAfee

Nora-Sakari: A Proposed JV in Malaysia (Revised) by Paul W. Beamish, R. Azimah

Note on Scenario Planning by David A. Garvin, Lynne C. Levesque

Strategic Planning at United Parcel Service by David A. Garvin, Lynne C. Levesque

Massachusetts General Hospital and the Enbrel Royalty by David S. Scharfstein,

Motorola in China: Failure of Success? by Ali Farhoomand, Kavita Sethi

Bally Total Fitness by John R. Wells, Elizabeth A. Raabe

Leading Change at Simmons (A) by Tiziana Casciaro, Amy C. Edmondson, Stacy

Leadership Development at Goldman Sachs by Boris Groysberg, Scott A. Snook,

Infosys (A): Strategic Human Resource Management by Thomas J. Delong, Jaya

Product Portfolio Planning at Estoniaís Saku Brewery by Michael R. Pearce, Jordan

Volkswagen of America: Managing IT Priorities by Robert D. Austin, Warren Ritchie,

Virginia Mason Medical Center by Richard Bohmer, Erika M. Ferlins

Principles of Pricing by Robert J. Dolan, John T. Gourville

Kingsford Charcoal by Das Narayandas, Alison Berkley Wagonfeld

Market Segmentation, Target Market Selection, and Positioning by Miklos Sarvary,

Spyder Active Sportsñ 2004 by Belen Villalonga, Dwight B. Crane

Can Bollywood Go Global? by Geoffrey G. Jones, Surachita Mishra, Namrata Arora,

Carnival Cruise Lines by Lynda M. Applegate, Robert J. Kwortnik, Gabriele Piccoli

Gap Inc. by John R. Wells, Elizabeth A. Raabe

Samsung Electronics by Jordan Siegel, James Jinho Chang

Whole Foods Market, Inc. by John R. Wells, Travis Haglock

Domestic Auto Parts by Robert S. Kaplan

Boeing 787: The Dreamliner by Richard L. Nolan, Suresh Kotha

Protege Partners: The Capacity Challenge by Randolph B. Cohen, Brian J. Delacey

IBMís Decade of Transformation: Turnaround to Growth by Lynda M. Applegate,

Marvel Enterprises, Inc. by Anita Elberse

Mitchell Family and Mitchells/Richards by Amy C. Edmondson, Corey Hajim, Kelly

Airline Industry Alliances in 2004: Improving Performance in the Beleaguered

Enterprise IT at Cisco (2004) by Andrew McAfee, F. Warren McFarlan, Alison

Fate of the Vasa by Alan MacCormack, Richard Mason

Parmalat SpA: An Impressive Milking System by Stewart Hamilton, Ivan Moss

Samsung: Redefining a Brand by Robin Ritchie, Fan Ye, Christian Kim

How Venture Capitalists Evaluate Potential Venture Opportunities by Michael J.

Shouldice Hospital Ltd. (Abridged) by Roger Hallowell, James L. Heskett

Lenovo: Countering the Dell Challenge by Yigang Pan, Kavita Sethi

Seven-Eleven Japan Co. by Sunil Chopra

Decision Trees by Robin Greenwood, Lucy White

Nectar: Making Loyalty Pay by John Deighton

Business Intelligence Software at SYSCO by Andrew McAfee, Alison Berkley

Cox Communications, Inc. by Jonathan Gibbons, Thomas Eisenmann

Birth of the Swatch by Youngme Moon

Salem Telephone Co. by William J. Bruns Jr., Julie H. Hertenstein

Accounting Fraud at WorldCom by Robert S. Kaplan, David Kiron

IKEA Invades America by Youngme Moon

Jack Smith (C): Becoming a Toyota Manager (II) by Steven J. Spear

Jack Smith (B): Becoming a Toyota Manager (I) by Steven J. Spear

Samsung Electronics Co.: Global Marketing Operations by John A. Quelch, Anna

Hewlett-Packard: Culture in Changing Times by Michael Beer, Rakesh Khurana,

Staffing Wal-Mart Stores, Inc. (A) by Alison Konrad, Ken Mark

Timberland and Community Involvement (Abridged Version) by James E. Austin,

Cisco Systems: Managing the Go-to-Market Evolution by V. Kasturi Rangan

Foreign Exchange Hedging Strategies at General Motors: Transactional and

Foreign Exchange Hedging Strategies at General Motors: Transactional and

Forecasting the Adoption of a New Product by Elie Ofek

Arauco (A): Forward Integration or Horizontal Expansion? by Ramon Casadesus ñ

Reinventing the Automobile: General Motorsí AUTOnomy Project by Alan

GEís Talent Machine: The Making of a CEO by Christopher A. Bartlett, Andrew N.

Moral Reasoning: A Practical Guide for Leaders by Sandra J. Sucher

Merrill Lynch: Supernova by Rogelio Oliva, Roger Hallowell, Gabriel Bitran