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SSPC-QP 2

September 1, 2009

SSPC: The Society for Protective Coatings

Qualification procedure NO. 2


Standard for Evaluating Painting Contractors
(Removal of Hazardous Coatings from Industrial/Marine Steel Structures)

1. Scope concentrations to create an occupational hazard for the worker,


or an environmental hazard in the locale where disturbance of
1.1 This standard describes a method for evaluating the the coating during surface preparation is taking place.
qualifications of industrial/marine painting contractors who
remove hazardous coatings (e.g., coatings containing lead or Owner: The person, company or organization who owns
other hazardous metals) from industrial/marine structures. The the steel structure or operates the facility in which work is to
requirements of this procedure are intended to supplement the be performed.
general requirements of SSPC-QP 1, QP 3, QP 6 or QP 8.
This standard establishes two qualification categories Procedure: The written sequence of steps necessary to
for contractors removing and containing hazardous coatings. carry out a particular course of action.
The owner determines the certification category appropriate
for any specific project based on containment and ventilation Qualification: The procedure by which written assurance
requirements. is given that a contractor conforms to the prescribed set of
conditions or requirements of this standard at the time of the
1.2 This standard also establishes minimum requirements on-site evaluation.
for worker health and safety programs and environmental
protection programs utilized by the contractor during hazardous Qualifying Agency: The body responsible for develop-
coating removal operations. ment, maintenance, sponsorship and operation of a program
to ensure uniform compliance with the provisions of this
2. Description standard.

2.1 DEFINITIONS Qualified Person: A person who, by possession of a


recognized degree, certificate, or professional standing, or who
Auditor: 1) The person or persons performing audits on by extensive knowledge, training, and experience, has success-
behalf of the qualifying agency. 2) The person(s) possessing the fully demonstrated his/her ability to solve or resolve problems
necessary technical and quality system auditing skills to review related to the subject matter, the work, or the project.
contractor submittals, conduct on-site audits of applicants, and
report findings to the qualifying agency’s program administrator 2.2 FUNCTIONS TO BE EVALUATED: The qualification
in compliance with the requirements of this procedure and the process rates three areas: 1) Management of Hazardous
written requirements of the formal audit program. Coating Removal; 2) Technical Capabilities; and 3) Personnel
Qualifications and Training. Specific requirements (evaluation
Contractor: A firm whose business is providing surface items) for each of these areas are presented in Section 4 of
preparation and coating application and related services in the this standard.
industrial and/or marine markets. The qualifying agency develops specific criteria, scoring
and evaluation schemes for determining the qualifications of all
Competent Person: One who is capable of identifying contractors based on the qualification requirements in Section
existing and predictable hazards in the surroundings or working 4. The qualifying agency has the option to add evaluation items
conditions that are unsanitary, hazardous, or dangerous to to address special requirements.
employees, the public, and the environment, and who has The evaluation items, criteria, and evaluation scheme
authorization to take prompt corrective measures to eliminate constitute the "Evaluation Guidelines" used to determine a
them. NOTE: U.S. Occupational Safety and Health Adminis- contractor's qualifications, based on the sequence of proce-
tration (OSHA) requires a competent person on-site during dures in Section 5 of this standard.
exposure-producing operations.
2.3 QUALIFICATION CATEGORIES
Hazardous Coatings: Coating systems that contain
substances (e.g., lead or other hazardous metals) in sufficient 2.3.1 This standard establishes two qualification catego-
ries for removing and containing hazardous coatings. These

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September 1, 2009

categories differ in the extent of containment and ventilation SSPC-Guide 18 Specifier's Guide for Determining
required, based on whether negative air pressure and air Containment Class and Environ-
movement are required. mental Monitoring Strategies for
Note: This standard is primarily geared toward the removal Lead-Paint Removal Projects
of coatings containing lead. However, if other hazardous SSPC-QP 1 Standard Procedure for Evaluat-
materials or metals are present in the abrasive or previously ing the Qualifications of Industrial/
applied coating system being disturbed, the contractor or entity Marine Painting Contractors (Field
qualified to SSPC-QP 2 is expected to be knowledgeable of Application to Complex Industrial
applicable federal (OSHA and EPA), state and local require- and Marine Steel Structures)
ments (or applicable regulations if disturbing hazardous paint SSPC-QP 3 Standard Procedure for Evaluating
outside of U.S. EPA and OSHA jurisdiction) for handling these the Qualifications of Shop Painting
materials and demonstrate the ability to invoke these require- Applicators
ments in their project-specific compliance program and during SSPC-QP 6 Standard Procedure for Evaluating
exposure producing operations. the Qualifications of Contractors
who Apply Thermal Spray (Metal-
2.3.2 Category A: This category consists of dry abrasive lizing) for Corrosion Protection of
blast cleaning, power tool cleaning, wet abrasive blast cleaning, Steel and Concrete Substrates
and water jetting, within a ventilated containment system. SSPC-QP 8 Standard Procedure for Evaluating
It entails the use of an engineered ventilation system with the Qualifications of Contracting
negative pressure in accordance with the following Classes Firms that Install Polymer Coatings
as described in SSPC-Guide 6: and Surfacings on Concrete and
• Classes 1A or 2A Other Cementitious Substrates
• Class 1P SSPC-TU 7 Conducting Ambient Air, Water
• Class 1W and Soil Sampling during Surface
Preparation and Paint Disturbance
2.3.3 Category B: This category consists of dry abrasive Activities
blast cleaning, chemical stripping, power tool cleaning, wet
abrasive blast cleaning, water cleaning or water jetting within 3.4 U.S. Government Code of Federal Regulations1
containment in accordance with the following Classes as
described in SSPC-Guide 6: 29 CFR 1910.134 Respiratory Protection
• Classes 3A or 4A; 29 CFR 1926.21 Safety Training and Education
• Classes 1C, 2C or 3C; 29 CFR 1926.59 Hazard Communication
• Classes 2P or 3P; 29 CFR 1926.62 Lead
• Classes 2W, 3W, or 4W 29 CFR 1926.1126 Hexavalent Chromium
29 CFR 1926.1127 Cadmium
3. Referenced Standards and Regulations 29 CFR 1926.1118 Inorganic Arsenic
40 CFR 50 National Ambient Air Quality
3.1 The standards and references listed in Sections 3.3 Standard for Lead
and 3.4, if invoked by project specification, form a part of this 40 CFR 58 Siting Ambient Air Monitors
standard. 40 CFR 60 Appendix A,"Standards of Perfor-
mance for New Stationary Sources
3.2 The latest issue, revision, or amendment of the stan- 33 CFR 26 Subchapter D Clean Water Act
dards and other references shall govern unless otherwise 40 CFR 122 National Pollution Discharge
noted. Elimination System
40 CFR 260 Hazardous waste management
3.3 SSPC Standards system: General
40 CFR 261 Identification and listing of hazardous
SSPC-Guide 6 Guide for Containing Debris waste
Generated During Paint Removal 40 CFR 262 Standards applicable to generators
Operations of hazardous waste
SSPC-Guide 7 Guide for the Disposal of Lead- 40 CFR 263 Standards applicable to transporters
Contaminated Surface Preparation of hazardous waste
Debris 40 CFR 268 Land disposal restrictions
SSPC-Guide 16 Guide to Selection and Use of Dust
Collectors 1
The U.S. Code of Federal Regulations is available online at
<http://www.access.gpo.gov>

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4. Qualification Requirements activities performed by other parties on behalf the


contractor as required by the specification and the
The contractor shall meet the requirements of Sections regulatory requirements for the applicable hazardous
4.1 through 4.4.6. Companies seeking qualification for work coatings.
outside the U.S. must demonstrate compliance with the coun- c. Ensuring that a hazard communication program and
try’s equivalent regulations. other applicable training has been conducted for the
contractor's personnel on site as required by the
4.1 The contractor shall meet the requirements of SSPC-QP specification and the regulatory requirements for the
1, QP-6, or QP-8. applicable hazardous coatings.
d. Ensuring that employees working in the regulated
4.2 MANAGEMENT OF HAZARDOUS COATING area are wearing required personal protective equip-
REMOVAL ment and are trained in the use and maintenance of
such equipment and in the use of exposure control
4.2.1 Contractor's Company Policy: The company methods, personal hygiene facilities, respiratory
mission or policy statement shall state in writing that the protection, and decontamination as required by the
contractor is committed to the protection of contractor’s specification and the regulatory requirements for the
employees, subcontracted workers or companies, leased applicable hazardous coatings.
workers, and the public from occupational and environmental e. Ensuring that fugitive emissions to air, water, or soil
hazards associated with lead and other hazardous coating are minimized and that handling of all waste streams
removal operations. The contractor shall also take steps to is in compliance with the specification and applicable
protect the environment in accordance with all federal, state, regulations.
and local regulations. The contractor must also present the f. Controlling access to the work site and ensuring that
policy verbally to those who may not understand the written contamination control boundaries are marked off.
document. g. Maintaining project documentation, such as initial and
periodic biological monitoring, ventilation performance
4.2.2 Authority and Responsibility of Competent checks, respirator fit tests, results of worker exposure
Persons monitoring, results of site safety inspections, medi-
cal surveillance results, etc., in accordance with the
4.2.2.1 Authority: The “competent person(s),” as defined programs required in Sections 4.3.6.1 and 4.3.7.1.
in Sections 2.1 and 4.4.1, shall have the complete support of h. Ensuring that contractor has copies of applicable
top management and written authority (including stop work regulations and technical standards applicable to
authority) to ensure operations are carried out in accordance exposure-producing operations.
with compliance plans and governmental regulations. To
ensure sufficient authority, competent persons shall report 4.3 TECHNICAL CAPABILITIES
directly to the corporate safety, engineering, quality assur-
ance, or quality control manager, project supervisor, project 4.3.1 Qualification Categories: The contractor shall meet
manager, superintendent, CEO, or any other cognizant member the requirements for the qualification category specified (see
of management. Additional responsibilities and other work Sections 2.3.2 and 2.3.3). The requirements for qualification
assignments assigned to the competent person(s) shall not categories A and B are given in Sections 4.3.2 and 4.3.3.
prevent him/her from continually fulfilling the responsibilities of Note: In addition to the requirements given in Sections 4.3.2
the competent person in Section 4.2.2.2 related to identifying or 4.3.3, the contractor shall also meet all other requirements
and correcting conditions that are unsanitary, hazardous, or of this standard.
dangerous to employees, the public, and the environment. A
back-up "competent person" shall be designated in the event 4.3.2 Requirements for Category A: The contractor
the competent person is absent from the job site. The acting shall provide objective evidence (e.g., documentation) that it
competent person shall not perform tasks that prevent continual has fulfilled contract specification and applicable regulatory
monitoring of work activities disturbing hazardous coatings requirements for hazardous coating removal projects at least
while such activities are in progress. six production months prior to the initial qualification audit. The
documentation shall demonstrate how the contractor:
4.2.2.2 Responsibility: The competent person(s) shall a. Handled hazardous materials and waste.
be responsible for overseeing hazardous coating removal b. Performed coating removal using containment and
operations. Responsibilities shall include: ventilation that met the requirements of Section
a. Monitoring effectiveness and ensuring the continued 2.3.2.
integrity of containment and ventilation systems. c. When applicable, used suspended or supported
b. Supervising worker exposure monitoring and medical work platforms that were designed, constructed and
surveillance or overseeing monitoring and surveillance maintained in accordance with the requirements of

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the specification, commonly accepted engineering extent that such controls were feasible and secondarily
practices and design guidelines, current versions of by using respiratory protection that complied with
applicable OSHA regulations, and any mandatory local current OSHA regulations.
requirements. (In the event of conflicting requirements,
the most stringent requirements apply.) 4.3.4 Verifying Qualification Categories: The contractor
d. Erected and maintained scaffold systems under the shall submit evidence of successfully meeting the specifica-
control of a qualified person as defined by OSHA tion requirements for hazardous coating removal projects
scaffolding standards. performed, using environmental controls in accordance with
e. Operated and maintained dust collection and recovery the facility owner's specifications, applicable regulations and
equipment in accordance with manufacturer’s guide- the contractor’s compliance programs.
lines. Evidence shall include documentation of hazardous coating
f. Monitored worker exposures for the applicable removal projects the contractor is involved in at the time of the
hazardous coatings in accordance with regulatory qualification audit.
requirements. To qualify for a specific qualification category, the auditor
g. Performed environmental monitoring as required by the must observe the contractor performing work specified by
specification and applicable regulatory requirements. contract that meets the requirements of the qualification
h. Maintained employee exposures below the appropri- category sought.
ate OSHA Permissible Exposure Limit (PEL) first by
using engineering and work practice controls to the 4.3.5 Maintaining Qualification: To remain qualified for
extent that such controls were feasible and second- a specific qualification category, the auditor must annually
arily by using respiratory protection that complied observe the contractor performing work that meets the require-
with current OSHA regulations. ments of that qualification category. If the contractor cannot
obtain contracts to perform hazardous coatings removal for a
4.3.3 Requirements for Category B: The contractor minimum of one year after initial qualification, the contractor
shall provide objective evidence (e.g., documentation) that it must be able to demonstrate operational capability at an
has fulfilled contract and applicable regulatory requirements active job site at least once in the 48 months following initial
for hazardous coating removal projects at least six production qualification. During the 48-month period, the contractor shall
months prior to the initial qualification audit. The documentation comply with all other requirements of this standard procedure,
shall demonstrate how the contractor: including maintaining qualified employees, appropriate and
a. Handled hazardous materials and waste. functioning equipment, and all other QP 2-mandated technical
b. Performed coating removal using containment and and administrative requirements.
ventilation that met the requirements of Section During the 48 months after initial qualification, the
2.3.3. contractor shall notify the qualifying agency 30 days prior
c. When applicable, used suspended or supported to startup of any hazardous coating removal projects where
work platforms that were designed, constructed and the auditor may observe the contractor performing work that
maintained in accordance with the requirements of specifies the use of engineering controls applicable to the
the specification, commonly accepted engineering contractor’s qualification category. In addition, the contractor
practices and design guidelines, current versions of is subject to scheduled or unannounced follow-up audits at
applicable OSHA regulations, and any mandatory local the discretion of the qualifying agency. If the qualifying agency
requirements. In the event of conflicting requirements, fails to visit the project after being given sufficient notice, the
the most stringent requirements shall apply. Erected contractor shall be considered to fulfill requirements for the
and maintained scaffold systems under the control of selected category, provided that the written and photographic
a qualified person as defined by OSHA scaffolding documentation available for review by the qualifying agency
standards. auditor confirms procedural compliance with the requirements
d. Operated and maintained dust collection and recovery of this standard.
equipment in accordance with manufacturer’s guide- Documentation shall include the following:
lines. Monitored worker exposures for the applicable
hazardous coatings in accordance with regulatory 4.3.5.1 Description of the jobs, including:
requirements. a. Facility name, address, and principal contact.
e. Performed environmental monitoring as required by b. Brief description of structure and work performed,
the specification and applicable regulatory require- including dates on site.
ments. c. Coating removal method used, and type(s) of hazard-
f. Maintained employee exposures below the appropri- ous coating(s) present.
ate OSHA Permissible Exposure Limit (PEL) first by d. Environmental monitoring performed.
using engineering and work practice controls to the e. Types of containment and (if applicable) ventilation
used.

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f. If permitted by the facility owner, photographic docu- a. Documentation that substantiates the type and content
mentation (date and time stamped) of job site activities of hazardous coatings involved with the work. Copies
(e.g., containment; ventilation equipment; hygiene of initial and periodic worker exposure and medical
facilities; paint removal equipment; PPE storage; monitoring results for the hazardous coatings in ac-
hazardous material storage areas). cordance with applicable OSHA requirements.
g. Portion of project specification dealing with safety, b. A copy of the project specification.
health, and environmental monitoring and controls. c. Project-specific compliance plans accepted by the
h. Name of competent person(s) on site appropriate owner or agency for:
i. Name of crew members exposed to the hazardous • Worker Protection Program for the hazardous
coating removal. coatings identified in Section 4.3.7.1.
• Environmental Compliance Program based
4.3.5.2 Verification of successful completion of the jobs on the specification and applicable regulatory
described including compliance with applicable federal, state, requirements.
and local regulations enforceable during the project. • Waste Management Program for the wastes
being generated.
4.3.6 Technical Documentation Required at
Contractor’s Office: 4.3.7.2 Documentation of Enforcement of Compliance
Plans: The contractor shall document that procedures and
4.3.6.1 Corporate Compliance Plans: The contractor policies are in effect to ensure that the contractor's project-
shall have in place corporate compliance plans addressing: specific worker safety, health, environmental compliance and
a. Worker Protection Program. The program shall waste management plans are enforced. Documentation shall
meet the minimum requirements of applicable OSHA include but not be limited to:
standards for hazardous coating removal. a. ventilation checks
b. Environmental Compliance Program. The program b. respirator fit tests
shall address the monitoring methods described in c. worker exposure monitoring results (including field
SSPC-TU 7. and laboratory documentation)
c. Waste Management Program. The program shall d. blood lead level/zinc protoporphyrin (ZPP) test re-
be written based on the applicable requirements of sults
SSPC-Guide 7 for the management of hazardous e. daily safety inspections
and non-hazardous materials and wastes. f. corrective actions implemented and documented

4.3.6.2 Reference Material: The contractor shall have or 4.3.7.3 Applicable Technical Standards required by the
demonstrate accessibility to an up-to-date library of industrial project being audited. (e.g., SSPC-Guide 6, SSPC-Guide 7,
and governmental resources on subjects related to hazardous SSPC-Guide 16, SSPC-TU 7).
coating removal, including but not limited to:
a. Relevant federal, state, provincial, and local occu- 4.3.7.4 Other Documentation Required at Jobsite
pational safety and health standards, regulations, a. Project specification, change orders, and other
compliance directives, and guidelines. documentation as listed in QP 1 Section 3.1.3 and
b. Ventilation standards and procedures, if applicable. 3.2.3.
c. Relevant federal, state, provincial, and local environ- b. Document authorizing employees to act (e.g., com-
mental regulations on solid and hazardous waste and petent person authority, including backup competent
on air, water, and soil quality. person), job descriptions of site personnel
d. Equipment operating manuals and dust collector fan c. OSHA and other regulatory postings
curves. d. Company mission statement
e. Blast cleaning and other coating removal methods e. Records of project safety meetings (topic and at-
(e.g., water jetting, vacuum shrouded power tool or tendees)
chemical stripping). f. Evidence of job-specific worker safety training
f. Waste collection, handling, and disposal guidelines. g. Safe operating procedures for equipment
g. Industrial hygiene and safety practices. h. Hazardous waste manifests where applicable (e.g.,
h. SSPC-Guide 6, SSPC-Guide 7, SSPC-Guide 16, solid waste disposal, laundry, waste water, discarded
SSPC-Guide 18, SSPC-QP 1, SSPC-TU 7 respirator filters)

4.3.7 Technical Documentation Required at Jobsite 4.4 PERSONNEL QUALIFICATIONS AND TRAINING

4.3.7.1 Unless otherwise specified, the contractor shall 4.4.1 Competent Person Training and Experience:
have the following available at the jobsite during hazardous Evidence (i.e., documentation) shall be furnished that the
coating removal activities: competent person shall have successfully completed at least

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32 hours of training, and shall have the experience described may be on the contractor's staff, or the contractor may utilize
below in Section 4.4.3. Unless otherwise mandated by appli- the services of an industrial hygiene or safety professional with
cable federal standards, the training program must be SSPC knowledge of hazardous coating removal operations. Since
C-3 or other training that has been approved by at least one of the competent person is required to be onsite to implement all
the states maintaining a training program accreditation system compliance activities, it is not necessary for the safety coordi-
applicable to the industrial/marine coatings industry. Success- nator to be on site at all times. However, the safety coordinator
fully completed annual C-5 refresher training or training that shall be available for consultation as needed.
has been approved by at least one of the states maintaining
a training program accreditation system applicable to the 5. Evaluation Sequence
industrial/marine coatings industry, at a minimum of eight
hours per year. 5.1 SUBMITTAL OF WRITTEN APPLICATION
PACKAGE: The initial step is to request an application form and
4.4.2 Competent person training shall include 32 hours instructions. The request, along with an application fee (when
covering the following topics: applicable) must be submitted to the qualifying agency.
• Background Information on Lead and Other Toxic The application process involves gathering required infor-
Metals mation about the contractor as described in the application
• Legal and Regulatory Overview form. This information and documentation will be submitted to
• Worker Protection from Lead and Other Toxic the qualifying agency at the same time as the formal applica-
Metals tion for qualification.
• Compliance with Air, Soil, Water/Sediment, and Dust
Regulations 5.2 REVIEW OF APPLICATION PACKAGE: The contrac-
• Management of Solid and Hazardous Waste tor's application package is reviewed by the qualifying agency
• Sources of Lead Exposure using guidelines for evaluation established by that agency. The
• Control of Environmental Releases evaluation items are based on Section 4 of this document.
• Specifications and Site-Specific Compliance Plans
• Work Site Preparation 5.3 ON-SITE AUDIT OF CONTRACTOR: Subject to
• Insurance and Bonding Issues satisfactory evaluation of the application package referred
• Other Safety and Health Hazards to in Section 5.1 and on a date mutually agreed upon by the
contractor and the qualifying agency, an auditor representing
4.4.3 Competent person experience shall include a the qualifying agency will visit the contractor's home office and
minimum of two years field experience in industrial and/or a job site where lead-based paint or other hazardous coating
marine painting. removal work on an industrial/marine structure is in progress
under facility owner contract. The auditor will investigate and
4.4.4 Production and Support Worker Training: rate the following areas directly and indirectly affecting quality
Evidence or documentation shall be furnished that production of work provided: MANAGEMENT OF HAZARDOUS COATING
and support personnel with potential exposure to hazardous REMOVAL, TECHNICAL CAPABILITIES, AND PERSONNEL
coatings shall have: QUALIFICATIONS AND TRAINING. The auditor will perform
• Initial and annual mandated OSHA training the following:
• Training on the content of the project-specific compli- • Confirm data submitted with the application for
ance programs qualification.
• Any training required by the project specification • Conduct interviews with key supervisory personnel
• Any additional training required by the contractor’s and employees (as necessary).
compliance programs • Observe and evaluate the organization and opera-
tion, including management of hazardous coating
4.4.5 Environmental and Worker Monitoring Compe- removal, technical capabilities, personnel qualifica-
tency: If contractor staff or competent person is directly tions and training
performing environmental or worker monitoring, that person • Examine and evaluate equipment and facilities.
shall provide evidence of competency in the monitoring tech- The on-site audit will usually require from one to two days
niques being used. to complete.

4.4.6 Safety Coordinator: Defined responsibilities for 5.4 EXIT INTERVIEW: Following the site audit, the auditor
a safety coordinator, who shall have a minimum 30 hours of will hold an exit interview with a cognizant member of manage-
OSHA-approved Construction Safety Training plus SSPC C-3 ment. At the exit interview, the auditor will review observations
or other training that has been approved by at least one of the and the evaluation with the contractor, including discussions
states maintaining a training program accreditation system of deficiencies and omissions, if any. A written schedule of
applicable to the industrial/marine coatings industry. This person deficiencies and omissions will be provided to the cognizant

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member of management, who will be asked to confirm receipt the contractor, and shall be available to the auditor during any
of the schedule. Every attempt is to be made by the auditor announced or unannounced audits.
during the exit interview to explain findings.
5.7.2 Reconfirmation of Qualification - Owner
5.5 EVALUATION OF APPLICATION AND DETERMINA- Comments: Owners for whom the contractor performs work
TION OF STATUS: At the conclusion of the evaluation process, will be given an opportunity to comment on the qualified
the auditor will submit findings to the qualifying agency, which contractor's performance by completing an owner comment
will make the final decision regarding applicant status: form provided by the qualifying agency. Comments will be
in the form of replies to specific questions asked of owners
5.5.1 Qualification: The qualifying agency will make final regarding performance on specific jobs. Owner comments will
determination of the contractor's qualification status, based on be treated as confidential information.
the auditor ‘s findings and disciplinary action or other evalua-
tion criteria defined in the application materials. The qualifying 5.8 REVOCATION: Failure to satisfactorily complete the
agency will issue a certificate identifying the contractor by name annual internal audit or pass an audit to maintain qualification
and by location of the contractor's home office. Subsequent following initial qualification, or failure to meet disciplinary or
annual reconfirmation is subject to the qualifying agency's other evaluation/administrative criteria established by the
requirements. qualifying agency will be cause for suspension or revoca-
tion of certification. Audits conducted to determine continued
5.5.2 Withhold Qualification: If qualification is with- qualification will be announced or unannounced and performed
held, the qualifying agency shall submit to the contractor an annually at the discretion of the qualifying agency.
itemization of findings that resulted in the decision to withhold
qualification. The contractor will be allowed up to 90 days after 5.9. QUALIFICATION PERIOD: Qualification is reviewed
formal notification to submit a corrective action plan (CAP), annually by the qualifying agency.
and request a follow up evaluation to verify compliance with
requirements of this standard. 5.10 QUALIFYING AGENCY FILES: The qualifying
agency will maintain a list of certified contractors, as well as
5.6 METHOD OF APPEAL: If a contractor disputes the pertinent information submitted by owners and users who have
audit findings, the contractor may appeal, using the following utilized the contractor's services. This information will assist in
steps of recourse: the validation process during the qualification period.
The contractor shall notify the qualifying agency’s certi- All information gathered will be used only for purposes
fication manager in writing within 10 business days after the intended. Information determined to be proprietary in nature
exit interview, identifying the specific reasons for contesting will be treated as confidential.
the findings.
If the contractor disputes a decision to withhold certification 6. Disclaimer
status, the contractor may appeal to the certification manager
in writing within 10 business days after formal notification of While every precaution is taken to ensure that all informa-
denial of certification. tion furnished in SSPC standards is as accurate, complete,
In the event the foregoing steps fail to resolve the dispute, and useful, SSPC cannot assume responsibility nor incur any
a mutually agreed-upon arbitration panel consisting of three obligation resulting from the use of any materials, coatings or
persons (one person chosen by the contractor, one by the methods specified therein, or of the specification itself.
qualifying agency, and one agreed upon by both parties) with
knowledge of protective coating operations will convene to hear
evidence and make a final, binding decision. If the arbitration
panel finds for the contractor, the cost of all fees and expenses
of the arbitration will be shared by the contractor and the
qualifying agency. If the arbitration panel does not find for the
contractor, the contractor will be responsible for payment of
all fees and expenses. Any other costs incurred by any party
to the dispute will be borne by that party.

5.7 RECONFIRMATION OF QUALIFICATION:

5.7.1 Internal Audit: The contractor shall, at its own


expense, perform at least one annual internal audit, based on
the requirements of Section 4 above, following initial qualifica-
tion. The results of this internal audit will be retained on file by

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