The Video Surveillance Report 2018 Sponsored by IDIS Final

Sponsored by A trendSponsored
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THE VIDEO
SURVEILLANCE
REPORT
2018
ion 1. Introduction
port 2017 builds
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ideo surveillance: Korea. In 2015,their
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interesting reading. interesting reading.
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2016: The video surveillance Report 2016:
and play, meanwhile, CONTENTS
security needs and plug and play, meanwhile,
ations, the security
focusedneedson upgrade motivations, the security needs
CONTENTS
shaped by the of physical
surveillance systems as shaped by the physical
osed to people, data and the threats1.
environment, Introduction
posed to people,........................................
data and 1. Introduction 2 ........................................ 2
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Sponsored by A trend
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A trend report from IFSEC Global 1 Sponsored by IDIS
m IFSEC Global
2 A trend report from IFSEC Global Sponsored by IDIS Sponsored by IDIS
THE VIDEO
SURVEILLANCE
REPORT
2018
CONTENTS
Introduction 3
Installed base 5
Upgrading & innovation 6
VGA/HDMI video encoders 11
Deep learning powered video analytics 13
ion 1. Introduction Systems faults & critical failover 15
port 2017 builds
ports in 2015
The on
success
Cybersecurity
Video
and 2016of two
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on previousunder
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2017
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2015 and 2016
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Technical
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manufacturer leader IDIS, and
installers
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CONTENTS
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Some innovations create other possibilities:

INTRODUCTION finding missing persons, alerting authorities to
the movements of terror suspects and generating
The fourth annual edition of The Video
Surveillance Report sets out, like previous intelligence with operational, not just security,
benefits, for instance. Neural networks could
editions, to gauge industry opinion and
take these possibilities to a whole other level –
experiences of the latest innovations in
something we explore on pages 13 and 14.
network cameras and video surveillance
This report picks up on two side-effects of the
systems. Once again sponsored by IDIS, the growing usefulness of video surveillance. One
report shares findings based on a survey of is growing storage needs, driven by higher
243 professionals working in the resolutions and video analytics, among other
sector – from installers and integrators to factors. We canvassed views on solutions to this
consultants and heads of security. challenge, be it extra hard drives or – our main
focus – data compression standards. Secondly, if
We asked end users about their existing systems systems are now more useful they become more
– when they were last upgraded, whether they indispensable – and systems downtime becomes
sourced from a single manufacturer and whether a bigger problem. Therefore we also have a
they’d yet migrated to IP. Motivations that drive section on the frequency of system faults and how
system upgrades have been a recurrent focus seriously end users take the issue.
since we launched the inaugural report in 2014
ion 1. Introduction
and this year is no different. This time round we
assessed which hardware end users were most
Beyond the technology itself we also asked end
users to rate the technical support they received
from manufacturers. Whether you find their
likely to upgrade next as well as the comparative responses surprising depends very much, if you’re
port 2017 buildsThe Video
on theSurveillance
importance of imageReport
and the 2017
–resolution, builds
spectre
video on
of more thepunitive fines
analytics, for
– and
datathebreaches
and 2016 of twoon previousunder reports thein 2015 and 2016
forthcoming on an end user yourself,
forthcoming your
on own experience of GDPR),
data compression technologies and more.EU data protection under
law (the
technical
the GDPR),
support.
EU data protection law (the
onsored, likethe thissame
report,
subject
sharpening like mindsthisacross
report, thebysupply chain
is sharpening
IDIS, the largest
global manufacturer
professionals scramble installers
to strengthen
inCCTV
ideo surveillance: once
Southmarket
Korea. had just two
In 2015, purposes:
Video
their cyber to act as
surveillance:
defences. a
market We also askeddefences.
their cyber respondents how widely they use
visual
provided a snapshot
trends and deterrent
of systems to would-be criminals
expectations provided a snapshot of systems and to VGA/HDMI video encoders for audit trails and
providearound evidence With this in mind, some of our findings onWith
page this
6
in court. If compliance, for trainingmake
in mind,
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of our findings
andon aspage 6 make for
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world, theconvictions
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surveillanceCCTV Report systems.
2016:
thenThe thatvideo
was, surveillance Report 2016: security or other applications.
CONTENTS CONTENTS
disputed arguably, partly because
and play, meanwhile,
security needs and
its effectiveness inplug and play,
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the latter was patchy.
focused needs
on upgrade motivations,
But the archetypal half-asleep, night-shift the security needs
security We could of course hardly ignore cyber-crime,
surveillance systems as shaped by the physical which joined environmental disasters, large-
guard who intermittently checks his monitors for
posed to people,........................................
data and scale1. Introduction
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are often HD-sharp (or
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valued most highly. and variety of attacks seemingly grows year on
classified as ‘data’ – a resource to be mined by
This time round
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increasingly complex algorithms 3. Cybersecurity deployedin bythe
video age of 3. Cybersecurity in the age of
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Information
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once theseemedNow
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much
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been of
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.................. 9
tegration with therefore,
emphatically
other buildingswe might surmise,
demolished. deterrence.
Integration with other buildings educated about the cybercrime threat.
– including the
systems,
hijacking
a spate
2017 presidential
network inauguration
Warranties
presidential ........................................
inauguration 5. Warranties 14 ........................................ 14

m IFSEC Global
ion 1. Introduction
About IDIS
The IDIS
port 2017 builds Video
on is Surveillance
the a global security– andcompany
Report 2017
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spectre of designs,
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the GDPR),
onsored, likethe forreport,
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IDIS, the largest
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and largest
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other buildings
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2017 presidential
network
inauguration 5.2017
cameras during the Warranties ........................................

m IFSEC Global
Sponsored by 28%
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Do you use a single manufacturer or a mix?
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2017 presidential
Warranties
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in data demands. In a different, related question,

UPGRADING & respondents (also including service providers this
time) were asked what improvements most frequently
INNOVATION prompted upgrades and two of the top three answers
ratchet up storage requirements sharply.
These two factors – higher resolution, lower latency

cameras and superior analytics – also help explain
why cameras came out on top, since some modern
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2017 presidential
cameras during the 5.2017Warranties
presidential ........................................

m IFSEC Global
8%
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Upgrade cameras
BETTER DATA COMPRESSION TECHNOLOGY OR
SIMPLY UPGRADE YOUR STORAGE SYSTEM?
Surveillance cameras were once notorious for Not sure
35%
producing grainy footage that undermined its
effectiveness as court evidence – and therefore as
a deterrent. But in recent years resolutions have 24%
Upgrade cameras
improved immeasurably and end users tend to 41%
expect 2MP resolutions as a bare minimum, with Not sure
cameras going as high as 7K (30MP). In last year’s
35%
report we discovered that just 11% of respondents
already had 4K (about 9MP) resolution cameras. 24%
Of those who didn’t yet enjoy 4K resolutions, 71% 41%
expected to eventually.
In the era of Big (and growing) Data, video
This time round we gauged the appetite for surveillance systems have been on the same,
ion 1. Introduction
upgrading beyond 2MP cameras. If our survey
35%
steep growth trajectory as other industries when
is any barometer, a significant proportion of the it comes to storage needs. A modest majority of
market (40%) already has. What’s more, 98% of respondents preferred to upgrade to cameras with
port 2017 buildsThe onVideotheSurveillance Report– and the 2017 builds
of more for
– and
datathe
breaches
the rest expressed an intention to do so within the better in-built data compression technology rather
and 2016 of two
on previousunder reportsthein 2015 and 2016
forthcoming EU dataonprotectionunder
law (the
the GDPR),
next five years. than simply upgrading their storage system (41%
report,
subject
minds report,theby
supply chainis sharpening
IDIS, the largest
global manufacturer
surveillance leader IDIS,
installers the
and largest
professionals versus
scramble 35%).
installers This
to strengthen
and makesprofessionals
security sense whenscramble
you consider
to strengthen
We can of course expect 2MP cameras to go thattheir
25%cyber
said defences.
that cameras were the system
in Southmarket
ideo surveillance: Korea. In 2015,their Videocybersurveillance:
defences. market
the way of 4CIF and 720P models as higher
provided a snapshot
trends and expectations provided a snapshot of systemscomponent they’d likely upgrade next. Moreover,
of systems
resolutions become more affordable.
With this in mind, someHowever,
of our findings onWith
higher pagethis
6 make
in mind,
resolutions forand
some of our
better findingswere
analytics on page
the6 make for
underpinning around the world, the factors underpinning
it’s not just anticipation interesting
of fallingreading.
costs driving interesting reading.
rooms useddecisions and how control rooms used two biggest upgrade motivations (as detailed on
surveillanceCCTV these
Report responses:
systems. more one in four intend
2016: The video surveillance Report 2016: to go p6). A 4K camera with on-board analytics and data
beyondneeds
security
higherneeds
focused
2MP within
resolutions
on
and plug
upgrade was
CONTENTS
theandnextplay,
12 months
the mostthe
motivations, important
and
meanwhile, CONTENTS
compression technology, therefore, effectively kills
motive three birds with one stone.
security needs
shaped by the offor
physical
surveillance
upgradingsystems as shaped
(as explained on bypagethe 6).
physical
posed to people,........................................
ssionals thoughtOnlyabout
assets, 4%
what ofplug-
respondents
security see 2MPthought
professionals cameras about plug-
ch cutting-edge as features
sufficient
and-play for their
systems
they ‘immediate
and which and future
cutting-edge features they
2. The rise of open platforms ...................
needs’.
valued mostWhy so few, given that 2MP might work
highly.
adequately for short-range, well-lit scenes and the
This time round
that we’dthere was one subject in particular that we’d
bandwidth and storage 3.burden
Cybersecurity in higher
imposedInformation
by the age of 3. Cybersecurity in the age of
ore: cybersecurity.
have been
Information
neglectful to ignore: cybersecurity.
resolutions?
security once
to the Improvements
seemed
convergence
a differentinworld
..........................................
dataaltogether
compression to the
convergence 6 .......................................... 6
standards
realm Butmight
inhabited providesecurity
anyby physical part ofprofessionals.
the answer. But any
has now been between the 4. twoCutting-edge
disciplines has now technologies
been ..................
– including the
systems,
hijacking
a spate
2017 presidential
Warranties ........................................

m IFSEC Global
Not sure
25% 23%
Which of these data compression options would you prefer?
15%
Answer Choices Responses
H.265
37% 23%
H.265 with dual codec to avoid hardware upgrades 37%
Switch to a manufacturer with its own bespoke compression technology 15%
Not sure 25%
H.265
WHICH
H.265 withOF
Pie chart THESE
dual codec toDATA COMPRESSION
avoid hardware upgrades OPTIONS need to upgrade processing power or display
WOULD YOU PREFER?
Switch to a manufacturer with its own bespoke compression technology hardware, because operators can view in H.264
Not sure
H.265 while benefiting from H.265 compression when
H.265 with dual codec to avoid hardware upgrades
Switch to a manufacturer with its own bespoke compression technology
Not sure
recording.
25% 23% “Overall IDIS Intelligent Code delivers up to

25% 23%
a 30% bit rate reduction on top of the 50%
reduction of H.265, achieving a total 65%
15% reduction for users. Then by leveraging motion
37%
15%
adaptive transmission (MAT) technology
37% – which reduces frame rate by restricting
transmission of frames without movement – we
H.265
H.265 with dual codec to avoid hardware upgrades
can deliver a further reduction. From an H.264
Switch to a manufacturer with its own bespoke compression technology baseline, IDIS Intelligent Codec plus MAT
Not sure delivers total savings of up to 90%, depending
on scene and resolution.
H.265 with dual codec was comfortably the
most popular choice of compression
23% standard “As a result, customers can upgrade to higher
25%
among end users, presumably because it avoids megapixel cameras worry-free. For instance, by
migrating from 2MP to 4K/8MP they will gain
immediate hardware upgrades. Dual codec four times the pixels with half the bit rate.”
can accommodate both H.265 and the long-
15% For viewing a wide Jamie Barnfield,
area, do you sales
think a single PTZ, director,
single IDIScameras
fisheye or multiple Europe are better…
established standard it is replacing,
37% H.264.
...Value?
PTZ
30%
Fisheye Multiple cameras
32% 38%
...For quickly scanning a large space? 31% 40% 29%
...For tracking a moving person or object? 60% 13% 27%
Also known as High Efficiency Video Coding ...For zooming in without losing resolution? 66% 11% 23%
(HEVC), H.265 can encode video files twice as ...For not missing or obscuring key details on the periphery? 16%
For viewing a wide area, do you think a single PTZ, single fisheye or multiple cameras are better…
18% 66%
efficiently, at a lower bitrate, than its predecessor. For viewing a wide area, do you think a single PTZ, single fisheye or multiple cameras are
...Value?
PTZ
PTZbetter… Fisheye Multiple cameras
30%
32% 38%
Slashing bandwidth and storage consumptionFor viewing a wide area, do you Stackedby
...Value?
think a single
bar chart PTZ,
...For single
quickly fisheye
scanning or
a multiple
large space?cameras
PTZ or object?
...For tracking a moving person
...For quickly scanning a large space?
are better…
30%
31%
32%
40%
31%
60%
38%
29%
40%
13%
29%
27%
about 50% it’s a vital step forward ...Value?

given
...For quickly scanning a largegrowing
...For tracking a moving person or object?
space?
30%
...For zooming in without losing resolution?
...For not missing or obscuring31%
...For zooming in without losing resolution?
32%
key details on40%
38%
60%
the periphery?29%
66%
13%
11%
66%
16%
27%
23%
11%
18%
23%
66%
storage demands. H.265 can more

...For zooming efficiently
...For tracking a moving person or object?
in without
...For not missing
losing resolution?
or obscuring FOR
key VIEWING
details on the
60%
periphery?
66%
A WIDE13%
11%
AREA, 27%
16%
23%
DO YOU
18% THINK 66% A SINGLE
Stacked PTZ,
bar chart SINGLE 16%FISHEYE 18% OR MULTIPLE CAMERAS ARE
encode larger frame sizes, ...For likenot4K resolution,
missing or obscuring key details on the periphery? 66%
ion 1. Introduction
Stacked bar chart BETTER…
PTZ Fisheye Multiple cameras
potentially up to a maximum ofbar8K.
Stacked chart Network
constraints notwithstanding, it should reduce 70% PTZ Fisheye Multiple cameras

latency and the incidence of frozen images. Smaller PTZ Fisheye Multiple cameras
port 2017 builds fileon
The sizes
Videothetranslates
Surveillance into longer
Report
– and the2017 recording
spectrebuilds ofPTZ ontime,
more thepunitive Fisheye fines for – anddataMultiple
the
breaches
spectre cameras of more punitive fines for data breaches
53% 70%
ports in 2015 which
success
and 2016 can
of twonegate
on or delay
previous reports
under the
thein need
2015for
forthcoming and extra EUcloud
2016 data on70%protectionunder law (the the GDPR),
70%
onsored, likethe storage
thissame or
report, anbyadditional
subject or biggerlike
– alsoissponsored,
sharpening hard
minds this disk drive.
report,
across theby supply chain is sharpening
53%
53%35%
IDIS, the largest
global manufacturer
security
53%
manufacturer
to strengthen
35%
inOne
ideo surveillance: South Korea. Inend
market
UK-based 2015, Video
their
user cyber
said surveillance:
the choice ofmarket35%
defences. their cyber defences.
provided a snapshot
trends of systems
and
compression expectations
technology provided
should be a snapshot
35%“dependent of systems18% 18%
With this in mind, some of our findings onWith pagethis 6 make
in mind, for some of our findings on page 6 make for
underpinning around the world,
on the capabilities of the the factors VMS
head-end underpinningto play 18%
interesting reading. 18% interesting reading.
rooms
back theused decisions
footage and how control
effectively.” rooms used 0% 0%
...For tracking a
moving person
or object?
...Value?
...For quickly
scanning a large
space?
...For zooming
in without losing
resolution?
...For not missing

or obscuring key
details on the
periphery?

2016: The video surveillance Report 2016: 0% ...Value? ...For
...Value? zooming
...For zoomingin in without
without losing losing resolution?
resolution?

IDISneeds
focused insight
CONTENTS
0%
CONTENTS
...Value? ...For zooming in without losing resolution?
...Value? ...For zooming in without losing resolution?

surveillance
“When IDISsystems expanded as shaped
its HD by the physical
osed to people,
environment,
data and the threats 1.posed
Introduction
to people,........................................
and 4K line up, we anticipated
ssionals thought
assets, about
what plug-
security
the storage and bandwidth professionals thought about plug- A large or wide area like a public square,
ch cutting-edge and-play
features
obstacles systems
they and which
to adopting cutting-edge
2.higher
The resolution
rise of open features they
platforms ...................
2. The rise
airport terminal or of 4 openstadium
football platforms was once ................... 4
cameras,
valued so we simultaneously developed IDIS
most highly.
Intelligent Codec as well as implementing dual typically surveyed by multiple cameras. However,
Thiscodec.
time round
that we’d
Dual codec is3. an Cybersecurity
incredibly important in the agetwo of alternatives
3. Cybersecurity emergedin that
thecaptured
age of the full
ore: cybersecurity.
haveelement,
been
Information
neglectful to
because H.265ignore: cybersecurity.
decoding within Information
a pictureconvergencefrom a single, or at least fewer, cameras. In
security
convergence .......................................... 6 .......................................... 6
VMSonce to the
takes seemed
around a different
twice the world altogethertoto the doing so they could reduce up-front investment
horsepower
realmview
security professionals. liveany
inhabited
But H.265 streams
by physical compared
security to H.264.
professionals. But any
and ongoing licensing and maintenance costs.
hasBy
wo disciplinesdemarcation utilising
now been dual codec
between the 4.
two customers
disciplines do
Cutting-edge technologies
has notnow been ..................
4. Cutting-edge 9innovationstechnologies .................. 9
Moreover, these two – PTZs and fisheye
– including the
systems,
hijacking
a spate
of of breaches – including the hijacking of cameras – promised to eliminate blind spots.
2017 presidential
networkinauguration 5.2017
cameras during the Warranties ........................................

m IFSEC Global
PTZs can pan, tilt and zoom (hence the acronym) ‘recommended’ status Benchmark Magazine
to provide wide-area coverage. They can’t capture also praised the IDIS 5MP Super Fisheye for
the full scene all at once, traditionally relying on having few moving parts, thereby reducing
staff in the control room to steer towards and maintenance costs. PSI Magazine rewarded
zoom in on areas of interest. One installer noted the 12MP model with a ‘9 out of 10’ and ‘PSI
that operators “can forget to reposition it back to Recommended’ status.
where it’s supposed to be watching and can lead
to theft in a facility”. However, operators can set
up pre-set positions. We asked survey respondents how PTZs and
fisheyes compare to each other, and to multiple
Fisheye cameras, meanwhile, harness an ultra- fixed cameras, on a range of performance
wide-angle lens to produce an extremely wide measures. Of the five we posed, PTZs came up
or panoramic/hemispherical image. The result trumps for two of the arguably most important:
is a convex, non-rectilinear image (how a fish zooming in on a scene without sacrificing too
would see a hemispherical view from beneath much resolution and tracking a moving person
the water) rather than straight lines of perspective or object – and by a wide margin in both cases.
(rectilinear). Fisheye lenses, which have been used They’re also competitive when it comes to value
in photography as far back as the early 1960s, are for money, respondents seem to believe, albeit
typically available in 180° or 360° to suit the view. there’s little difference between the tallies accrued
for all three options. One spain-based distributor
The flaws of both options have been mitigated over
argued that “the best value will be one camera
time through innovation. Increasingly powerful
with multi-sensors.”
analytics platforms, for instance, are becoming
more effective – especially with the assistance As for ‘quickly scanning a large space’, fisheye
of video analytics engines (see page 13-14) – at cameras have a modest edge over PTZs, which
automatically guiding PTZs to track moving objects claim second place, while multiple regular
and scanning for targets. Dewarping removes the cameras claim their only victory in ‘not missing
geometric distortions created by the fisheye lens. or obscuring key details on the periphery’ more
And the emergence of HD and ultra HD models effectively than the alternatives – but by a decent
ion 1. Introduction
of both camera types mean that image detail and
clarity can remain high even when operators zoom
margin.
in very closely on a point of interest. By overall aggregate, PTZs are the comfortable
winner.
port 2017 buildsThe onVideotheSurveillance Report– and the 2017 builds
of more – and
datathebreaches
IDIS Super
and 2016 of two
on previousunder reportsthein 2015 and
forthcoming 2016
Fisheye 12MPEU on
data These
protection underfindings
law (the
the are interesting
GDPR),
forthcoming EU data insofar as they
protection law (the GDPR),
report,
subject
minds report, supplyreflect
theby chain perceptions
is sharpening
as vendors,minds across
acrossthe
thesupply
supplychain and
chain as vendors,
IDIS, the largest
global manufacturer
howinstallers
theseto strengthen
and security
might professionals
influence scramble to strengthen
CCTV specifications.
in Southmarket
defences. market But their cyber defences.
we should be cautious in proclaiming these
provided a snapshot
expectations provided a snapshot of systemsfindings a definitive, authoritative judgement
in mind,
underpinning around the world, the factors underpinning on these camera types. User experience can
rooms useddecisions and how control rooms used sometimes be coloured by substandard or ageing
CONTENTS CONTENTS
technology, and by suboptimal system design and
security needs and plug and play, meanwhile, installation.
focusedneeds on upgrade motivations, the security needs
surveillance
IDIS Super systems as shaped by the physical One consultant who completed the survey
osed to people,
environment,
data Fisheye in
and the
action threats 1. Introduction
posed to people, ........................................
data and wrote1.that Introduction
“without ........................................
2 more detail on size/shape/ 2
ssionals thought
assets,about
whatplug-security professionals thought about plug- distances, it’s all a guess.” An India-based
features systems
they and which 2. Thecutting-edge
rise of openfeatures they consultant,
platforms 2. Themeanwhile,
...................
rise of 4 open said the issue was “object-
platforms ................... 4
valued most highly. of-Interest/area-of-Interest specific. For instance,
IDIS insight specific ‘area zoom without losing resolution’ is
This time round
that we’dthere was one subject in particular that we’d
3. Cybersecurity in the age of
possible3. Cybersecurity
with motorisedin the age
varifocal of also.
camera
haveIDIS
ore: cybersecurity. been Super
Information Fisheye,
neglectful available
to ignore: in both 5MP
cybersecurity. and
Information
12MP
security tomodels,
once theseemed can convergence
incorporate,
a different
..........................................
world alongside
altogether to the
For convergence
tracking a moving6 ..........................................
object, a fisheye will help 6
the 360° view, smaller elements, focusing if the area is smaller – in fact it’s better than PTZ
realm inhabited
as it wouldn’t need manual intervention. For ‘key
hason
now entrance
been points,
between thecash
4. registers or
twoCutting-edge
disciplines hasother
nowtechnologies
been ..................
tegration with areas
emphatically
other of interest.
buildings
demolished.In accordance
Integration with its buildings details’ even a PTZ will serve the purpose.”
withother
– including the
systems,
hijackinga spate
2017 presidential
Warranties ........................................

m IFSEC Global
On 25 May 2018 the GDPR, which strengthens

IDIS insight citizens’ rights over their personal data,
came into effect across the EU – although its
“Both 360° and PTZ cameras have repercussions are being felt beyond Europe. Data
their place and despite recent innovations
protection legislation elsewhere is already being
I don’t see that changing – at least in the
strengthened as non-EU countries seek to avoid
short to medium term. IDIS Super Fisheyes
being shut out of the world’s largest trading bloc.
continue to be incredibly popular with both
customers and industry peers, receiving This has significant implications for the video
several industry accolades over the last surveillance control room, since CCTV images
couple of years. in which people are identifiable constitute
personal data. In fact, data protection is especially
“The fisheyes are particularly powerful where
problematic for video surveillance operators
the recorded range is critical for after-the-
since they cannot realistically obtain consent for
fact investigations. For instance, in the retail
sector, fisheyes can be mounted at a central capturing personal data (although they can put
point relatively close to the area of interest. up notices). One way to placate regulators is to
Operators can zoom while retaining image deploy privacy masking. This can be achieved
detail and when unmanned, recorded by positioning cameras strategically in relation to
footage of the entire area is available for walls, embankments, trees and other barriers.
analysis. A PTZ will only record what it was But this is only effective up to a point – after all, the
last left looking at, while pre-set PTZ tours whole point of CCTV is to spot and deter criminal
often miss critical incidents. activity and identify offenders. Technological
“We predominantly see deployment of IDIS solutions have therefore emerged.
PTZs to support surveillance of large outdoor Software-driven privacy masking, which is
spaces such as in stadiums or for town and
performed in the camera (at the edge) or
city monitoring due to their powerful five or
later by the recording device, masks areas
ion 1. Introduction eight megapixel resolution, 31x zoom, IR
performance, auto tracking and WDR. The
(usually rectangles) with solid, uniform colour
or by blurring or pixelating the image. Masks
most recent IDIS models (DC-S3583HRX
can activate only when the camera zooms in
port 2017 builds The and Video
on theDC-S3883HRX)
Surveillance Report – andhave the scooped
2017 builds
spectre oftwo ofpunitive fines for
on the
more – and
datathe
breaches
sufficiently tospectre
make of more punitive fines for data breaches
people identifiable. Mask size
and Germany’s
2016of two top design
on previous reports
under prizes,
thein the iFand
2015
forthcoming Design
2016 onprotectionunder
EU data law (the
the GDPR),
and shape must automatically adapt to changes in
onsored, likethe Award
thissame report, and
subject by the – alsoRedissponsored,
Dot ‘seal oflike
sharpening quality’
mindsthisacross
report,
theby
supply chain is sharpening
IDIS, the largestglobal
Do you, or your customers, have or need privacy masking?
manufacturer
security manufacturer perspective
professionals scramble installers if subjects
to strengthen
and security or the camera
professionals move. to
scramble This
strengthen
Award, which
Yes - already have it is testament to IDIS
37% quality
in South
ideo surveillance:
Yes - we think we need it
Korea. Init 2015,
38%
becomes a more formidable technical challenge
andmarketperformance.”
No - neither have Video
nor need ittheir
Jamie cyber surveillance:
defences.
Barnfield,
12% market
sales their cyber defences.
provided a snapshot of systemswhere faces being masked fall well below the
Don't have it and not sure if we need it 13%
provided a snapshot
trends and
director, of systems
expectations
IDIS Europe
Pie chart With this in mind, some of our findings onWith
camera’spagethis
6 make
in mind,
horizon for some of our findings on page 6 make for
line.
2016: The Mindful of the growing importance of data
Yes -video
alreadysurveillance Report 2016:
DO YOU,
security needs and
NEED PRIVACY
focusedneeds
OR
on upgrade
CONTENTS
YOUR
Yes - we plug
No MASKING?
CUSTOMERS,
thinkand
have it
weplay, HAVE
need it
- neither have it nor need it
motivations, the security needs
OR
meanwhile, CONTENTS
protection, nearly half of those polled already use
privacy masking and a further 30% believe that
Don't have it and not sure if we need it
surveillance systems as shaped by the physical they need it. With another 11% unsure either way,
osed to people, environment,data and the threats1. Introduction
posed to people,........................................
that leaves just 16% ........................................
2 who don’t think they need 2
13%masking?
ssionals thoughtassets, aboutwhat plug-
security
Do you, or your customers, have or need privacy
Yes - already have it
professionals37%
thought about plug- privacy masking.
thinkfeatures
we need itsystemsthey and12% which 37%
cutting-edge features they
Yes - we
No - neither have it nor need it 2. 12% The rise of open platforms ...................
38%
valued
Don't have it and notmost
sure if wehighly.
need it 13% Given the high stakes within the EU – GDPR fines
Pie chart can be reach up to €20m or 4% of annual turnover
This time round that we’d there was38% one subject in particular that we’d
3. Cybersecurity in the age of 3. Cybersecurity
– it should be unsurprising in the
that age
theseoffigures
ore: cybersecurity.
have been Informationneglectful to ignore: cybersecurity. Information
security once to the
convergence ..........................................
convergence
are higher still when 6 ..........................................
we filter down to EU-based 6
Yes - already have it
realmYes inhabited
- But
we thinkanybywe physical
need it security professionals. But any professionals (82% of EU-based respondents have
has No now been between
- neither have it nor the 4.need
two Cutting-edge
disciplines
it has nowtechnologies
been or expect to need 9
..................
4. Cutting-edge privacy masking, versus
technologies 68%
.................. 9
tegration with Don't
emphatically
other buildings have demolished. Integration with other buildings outside of the EU).
it and not sure if we need it
– including thesystems,hijacking a spate of of breaches – including the hijacking of
2017 presidential
cameras 5. Warranties ........................................
13%during the 2017 presidential inauguration
5. Warranties 14 ........................................ 14
12% 37%
m IFSEC Global
Pie chart Pie chart
Yes
Yes No Not sure
Sponsored by A trend Sponsored
report fromby A No
trend
– butreport
we mayfrom
do in the future
No – and we have no plans to do so
Do you use VGA/HDMI video recording for training purposes?
Not sure
Yes 31%
Do you use VGA/HDMI video encoders to provide audit trails and/or compliance?
No – but we may do in the future 29%
Yes 41%
No – and we have no plans to do so 21%
No 46%
13% Not sure 19% 19%
VGA/HDMI VIDEO ENCODERS

Not sure 13% 31%
41% Pie chart
Pie chart Do you find VGA/HDMI monitoring and recording screens from other application
21%
Yes - very useful 75%
46% It’s good to have, but we’re yet to see any tangible benefit 25%
Yes
We’ve seen no benefit and 29%are disappointed 0%
Yes No Not sure No – but we may do in the future

Pie VGA/HDMI
chart
DO YOU USE VGA/HDMI VIDEO ENCODERS TO DO YOU USE
Not sure VIDEO RECORDING FOR
Yes
PROVIDE AUDIT TRAILS No
Yes AND/ORNot
COMPLIANCE?
sure TRAINING PURPOSES?
No – but we may do in the future
Not sure
19%
13% 31%
Yes - very useful
13% It’s good to19%
have, but we’re yet to see any tangible ben
41% 31%
We’ve seen
21% no benefit and are disappointed
41%
21%
46% 29%
46%
29%
25%
Yes
Do you find VGA/HDMI monitoring and recording screens from other applications useful?
Yes No Not sure Yes - very useful
No – but we may do in the future
75%
No – and we have no plans to
It’s good to have, but we’re yet to see any tangible benefit 25%do so
We’ve seen no benefit and are disappointed
Not sure
Do you use VGA/HDMI encoders as a video stream within your VMS to integrate and monitor security or other applications (eg PoS)?
75% 0%
Yes 31%
No – but we intend to do so 40%
No – and have no plans to do so 29% Pie chart
19%
DO YOU USE VGA/HDMI
Pie chart
13% ENCODERS AS A VIDEO 31%
DO YOU FIND VGA/HDMIYes - veryMONITORING
useful AND
STREAM WITHIN YOUR VMS TO INTEGRATE AND
RECORDING SCREENS FROM OTHER
MONITOR SECURITY OR OTHER 41%APPLICATIONS Yes - very useful It’s good to have, but we’re yet to see any tan
(EG POS)? Yes It’s goodAPPLICATIONS USEFUL?
21%
to have, but we’re yet to see
We’ve any tangible
seen benefit
no benefit and are disappointed
No – but we intend to do so We’ve seen no benefit and are disappointed
No – and have no plans to do so
46% 29%
25%security or other applications (eg PoS)?

Do you use VGA/HDMI encoders as a video stream within your VMS to integrate and monitor
29% 25%
ion 1. Introduction
Yes 31% 31%
No – but we intend to do so 40%
No – and have no plans to do so 29%
<1%
75%
Pie chart 75%
40%
port 2017 builds
The onVideo Surveillance
theService Report
providers: Do you–install,
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IDIS, the largest
global manufacturer
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July leaderwe intend
IDIS, and
installers
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the do so manufacturer
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in Southmarket
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SERVICE PROVIDERS: the world,
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CONTENTS
plug and play, meanwhile,
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29%
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posed to people,........................................
Service providers: Do you install, recommend or sell VGA/HDMI encoders?
40%
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security
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professionals
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m IFSEC Global
VGA/HDMI encoders allow operators to view

and control multiple applications that have a VGA
or HDMI output from a single monitor, such as
cameras and recorders to access control, building
management, intruder, fire and point of sale (POS)
systems. The result is an integrated application
that is displayed and recorded as if it were a
camera within the surveillance system.
VGA/HDMI video encoders are widely used for

a variety of purposes, with 44% using them to
provide audit trails and/or for compliance, 33%
for training purposes and 33% as a video stream
within their VMS to integrate and monitor security
or other applications. Of those that do have VGA/
HDMI monitoring and recording screens from
other applications, four in five (80%) believe them
to be ‘very useful’.
Installers, consultants and distributors have
recognised the depth of demand for VGA/HDMI
encoders, with 58% installing, recommending or
selling VGA/HDMI encoders and 31% professing
to do so ‘regularly’.
IDIS insight
ion 1.“Many
Introduction
in the industry are yet
to realise the benefits of using
encoders within surveillance systems.
The End
port 2017 builds Video
on users
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Surveillance Report
– and the forspectre
2017 expensive
builds on thepunitive fines for
of more – and
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and 2016
of two
on previous reports
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and bespoke integration to control andin 2015
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law (the
the GDPR),
report,
monitor subject
by – alsoapplications
multiple issponsored,
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minds report,
a across theby
supply chain
is sharpening
IDIS, the largest
global manufacturer
installers the
and
single user interface. The IDIS VGA/HDMI largest
installers
to strengthen
in Southmarket
ideo surveillance: Korea. In 2015,their Video
cybersurveillance:
Video Encoder is not only delivering cost
provided a snapshot
savings; it’s reducing Withrisk
thisthrough
in mind, greater
some of our findings onWith pagethis6 make
in mind,
underpinning
situational awareness interesting
and reading.
control and by interesting reading.
surveillanceCCTV closing
Report security
systems.
2016: gaps surveillance
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Report
and play, meanwhile,to switch
wellneeds
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as providing
on
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disparate
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shaped by the standard operating
of physical
surveillance systems asprocedures
shaped by the andphysical
validate
osed to people, compliance.” James Min, managing........................................
environment,
data and the threats 1. Introduction
posed to people, data and 1. Introduction 2 ........................................ 2
ssionals thought
assets,about
what plug-
security
director, IDIS Europeprofessionals thought about plug-
features
systems
2. The rise of open features they
platforms ...................
valued most highly.
This time round
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have been
Information
security once
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convergence ..........................................
convergence 6 .......................................... 6
realm inhabited
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other buildings
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systems,
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Warranties ........................................

m IFSEC Global
Yes 16%
No – but we intend to 52%
Pie chart
Yes
No – but we intend to
standard systems tend to look at pixel values for
DEEP LEARNING-
Do you currently use deep-learning video analytics (VA)?
Yes
16%
52%
input data, deep learning systems can also harness
edges, vector shapes and a plethora of other visual
POWERED VIDEO
16%
32% elements to ‘recognise’ objects.
Pie chart
ANALYTICS 52%
The replacement of CPUs with GPUs (graphics
processing units), which can manage thousands
Yes of data processes simultaneously, was a game-
changer. The GPU can not only process images but
DO YOU No – and we have
CURRENTLY no plans to do so
USE DEEP-LEARNING VIDEO
ANALYTICSYes
(VA)? undertake transcoding, pattern matching, image
No – but we intend to analysis and recognition, signal processing and
16% more besides.
32%
16% Deep learning algorithms can handle larger datasets,
32% including unlabelled data, in less time, all while
reducing the burden on data centre infrastructure.
52% They are accelerating, and being enabled by,
52% migration to open and integrated platforms.
The upshot, in theory, is systems that perform tasks

Yes more effectively and learn about their environment
No – and we have no plans to do so overthat
Do you believe time. For instance,
deep-learning VA offers the deployed in an airport
following improvements over traditional VA?
a deep
Better at spotting learning VA system might learn how
false alarms 41% to
Video analytics (VA) has eased the burden distinguish

Reduces manpower costs
passengers
Better for high security environments
monitoring departure
36%
36%
on control rooms by partly 16% automating the screens from genuinely

Improves accuracy of facial recognition
suspicious
Can be more trusted to trigger actions without approval of human operato
loitering.
30%
26%
monitoring and analysis 32% of CCTV footage. In fact,Flags anomalies/trends sooner or more accurately 25%
Makes the previously impossible possible 21%
VA applications have made possible a breadth and DON'T KNOW
DO YOU BELIEVE THAT DEEP-LEARNING VA 27%
NONE OF THE ABOVE 3%
depth of analysis that was hitherto impossible. OFFERS THE FOLLOWING IMPROVEMENTS OVER
ion 1. Introduction
They even provide operational benefits beyond Bar chart TRADITIONAL VA?
asset and people protection 52%– with many, such
as dwell time, queue-management and heat 50%
port 2017 builds mapping,
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Report
– and 2017
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onsored, likethe But if
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manufacturer
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ideo surveillance:Southmarketlearning’
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is giving
Video
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algorithms
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spotting false alarms DON'T KNOW
Better at spotting false alarms
Reduces manpower costs
Better for high security environments
Improves accuracy of facial recognition

Can be more trusted to trigger actions
without approval of human operator (eg:
automatically barring someone from a sports
stadium based on facial recognition)
Flags anomalies/trends sooner
or more accurately
Makes the previously impossible possible
DON’T KNOW
NONE OF THE ABOVE

focused needs upgrade motivations, the security
shaped by the ofintend
physical to at some
surveillance systemspoint.
as shaped by the physical
posed to people,........................................
But how does deep learning work exactly?
ssionals thought
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Well it takes its name from the tightly packed
features systems
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layers of thousands or 2. rise ofofopen
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valued most highly.
interconnected processing nodes, known as
neural
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– including the
systems,
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2017 presidential
Warranties ........................................

m IFSEC Global
Discount respondents who admitted to assume that systems are ‘intelligent’ enough to
ignorance of the technology’s pros or cons (24%) configure themselves, but behaviours must still
– understandable given its relative novelty and be defined by the manufacturer or integrator.
complexity – and we see that deep learning VA is And with humans still involved, mistakes and
widely believed to offer a plethora of compelling misjudgements are always possible. Multiple site
benefits. Each of six operational benefits we put visits might be necessary to optimise configuration
to them were endorsed by at least one in three of of detection zones, masks, camera angles or
those who did express an opinion. Even the more perspective settings.
generic statement ‘makes the previously impossible
Benchmark magazine recounted a conversation
possible’ – a bold claim – was recognised as true by
with a leading manufacturer, who told them
one in five (21%) respondents.
that one customer had been unhappy with their
The top two most frequently cited benefits – investment in around 1,000 channels of video
‘reducing manpower costs’ and being ‘better analytics. Keen to uncover the problem, the
at spotting false alarms’ – can both reduce costs manufacturer visited the site and discovered that
– and nothing makes a boardroom pitch for only about 150 channels had been implemented
investment more convincing than demonstrating – just 15% of their investment. The problem, it
operational efficiencies. The costs of false alarms transpired, was labour costs.
can be particularly eye-watering in, say, an airport,
That all said, with deep learning VA can be
with shutdowns caused by unattended bags or
deployed with much less incident-specific
suspicious persons running into tens of thousands configuration than its predecessors and is
of pounds per minute. arguably simpler and quicker overall to get up and
No surprise then to see that almost as many running.
respondents (36%) agreed that deep learning VA Today’s facial recognition algorithms, which
was suitable for high security environments. An are already 100 times more accurate than they
ability to quickly categorise and interpret large were in 1995 (National Institute of Standards
ion 1. Introduction
volumes of data is invaluable when monitoring
particularly ‘busy’ scenes classified as a high
and Technology), are now being supercharged
by neural networks. Some 30% of those polled
security risk. Human operators are limited in how agreed that deep learning enhances the accuracy
port 2017 builds comprehensively
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on theSurveillance theyReport
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and thegrasp
2017 what’s
builds
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of facialdata the
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recognition. more punitive fines for data
specialist Herta breaches
ports in 2015 inand
crowded
success 2016
of twoonpublic
previous squares,
reports
under sports
the in stadiums,
2015
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and 2016 onprotection
data Security – a technology partner of this report’s GDPR),
under
law (the
the GDPR),
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onsored, likethe stations,
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sponsored,
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mindsdeciding
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deep the supply
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intelligent
IDIS, the largest
global
what manufacturer
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activity warrantsleader IDIS,inspection.
installers
closer the largest
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to strengthen
and security professionals
video analytics, which includes facial recognition.scramble to strengthen
in Southmarket
Such innovation has huge potential for identifying
provided a snapshot
trends
Great ofexpectations
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onWithshoplifters
pagethis6 make who
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bandied about liberally the security industry.
security
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focused
needs
needs
bothand
onwith
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vendorsCONTENTS
plug and andplay,
motivations,
meanwhile,
end users have
the security
CONTENTS
site, it can also potentially bar blacklisted people
entry from a particular area.
done so no single, commonly agreed needs
and
understood definition1. of Introduction
what these terms actually This is1.one way in which deep learning systems
osed to people,
environment,
data and the threats posed to people,........................................
data and Introduction 2 ........................................ 2
mean. But deep learning is more closely aligning can take decisions without authorisation of human
ssionals thought
assets, about
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ch cutting-edge those
and-play words
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and whichmeaning when applied
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people. 2. The rise of open platforms ...................
those polled – 28% – believe deep learning VA
valued most highly.
‘can be more trusted to trigger actions without the
Nevertheless,
This time round
that we’d expectations
there was one subject of a technology
in particular that we’d
3. Cybersecurity in the age of approval3. Cybersecurity
of a human operator’ in the age of note that
(although
alsobeen
ore: cybersecurity.
have described
Information more
neglectful hyperbolically
to ignore: as ‘artificial
cybersecurity. Information
security once
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convergence ..........................................
convergence
the statement ..........................................
said6‘more’ trusted than traditional 6
intelligence’ or ‘AI’acan different world altogether
be unrealistic. The to the
realm inhabited
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technology isby physical
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in its infancy professionals.
we’re a longBut any
they ‘should’ be trusted.)
way from AI computer4.
has now beenbetween the two Cutting-edge technologies
disciplines
HAL 9000 depicted has now inbeen ..................
the film 2001: A Space Odyssey. Users might
– including the
systems,
hijackinga spate
2017 presidential
Warranties ........................................

m IFSEC Global
25%
25%
66%
Sponsored
April by May
66%
June A trendSponsored
July August September
66%
The internet of things and video analytics, which

SYSTEM FAULTS
7% April May June
April 8% May June
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May June July10% August 35% September
AND CRITICAL
August September operational value as well as security intelligence
11% from visual data, makes critical failover
FAILOVER 8%
7% functionality more necessary.
7%
7% 8% 29% 35%
8% 35%
10% Essentially, CCTV systems are becoming more
10%
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35% useful and effective to businesses and law
11%
HOW SERIOUSLY WOULD YOU REGARD THE LOSS enforcement. As the risks and costs of downtime
11%
CHART:OF FOOTAGE,
Q12 DUE TO A SYSTEM FAILURE,
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ModeratelyRARELY seriously AND BRIEFLY IT OCCURS?
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NeverHow
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1-2 times a year 23%
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when there are system faults.
1-2 times
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3-5 times a year 9% 3%21%
6-10 times
More 6-10
a year
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25%
Very seriously Moderately seriously back-up systems. For instance, in football stadia
ously Moderately seriously It’s a minor problem – chances of missing something important are miniscule
Bar chart
ely seriously
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incidents
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miniscule
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50%
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25% well as other critical national infrastructure (CNI).
38% 25%
38%
Only a minority of respondents would not take
66% In an interconnected world, security experts
a break in footage
66% caused by a system fault at
66%
25%25% increasingly talk of ‘resilience’: minimising
least ‘somewhat seriously’ (…%), with the most
economic disruption from cyber-attacks, terror
common
13% response being ‘very seriously’ (…%).
13% attacks and natural disasters. Failover systems
reflect a recognition among manufacturers that
0%0%
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aware ofever happening
it ever happening
they must build resilience into products if they’re
HOW OFTEN IS THERE A BREAK/GAP IN FOOTAGE toWhich
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contracts
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CAPTURED (HOWEVER BRIEF) DUE TO A SYSTEM Cameras 20%
FAULT? banking,
Storage healthcare, utilities
19% and other high-
security
NVR/DVR
environments. 16% 16%
ion 1. Introduction
Software
PoE or other connecting cable 14%
PSU 7%
11%
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Never
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it ever happening
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times a year
port 2017 builds
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the
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More
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IDIS, the largest
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defences. market 15%their cyber defences.
CONNECTING CABLE
provided a snapshot
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and
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in mind,
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CCTV cameras traditionally interestingact reading.

first as a deterrent 10%
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2016: The thousands
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Storage
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captured throughout the year, security personnel meanwhile,
PSU

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material – perhaps even none at all. Therefore
posed to people,........................................
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Software DON'T KNOW 2
the chances of an incident being missed during Contingencies are needed for a range of faults since
ssionals thought
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featuressystems
they and which 2. Thecutting-edge features they
a year for 73% of our end usersrise
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valued most highly.
times a year for 11% – is probably slim. to failure with comparative frequency (with a range
This time round
that we’d
there was one subject in particular that we’d between them of only 14-20% in the table below).
Nevertheless, 3. Cybersecurity
if antoincident is missed because in the age of 3. Cybersecurity in the age of
ore: cybersecurity.
have been
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neglectful ignore: cybersecurity. Information Chosen as the most common source of failure by
of a system
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the consequences
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world altogether cantobethe
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only 7%, only PSUs stand out as more reliable.
grave.
realm And
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professionals. more any
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4. Cutting-edge technologies ..................
been 4. Cutting-edge 9 technologies .................. 9
tegration with rich
otherpotential
emphatically
buildings of the footage
demolished. captured
Integration by cameras.
with other buildings
– including the
systems,
hijacking
a spate
2017 presidential
Warranties ........................................

m IFSEC Global
But “the hardware seldom fails,” according to a

Sweden-based security distributor who says the
In addition, with average industry warranties
“lack of knowledge with those who install and
ranging from three to five years, we wanted to
configure the systems […] is the single largest
give our customers additional peace of mind.
reason” for system faults. “Setting up a system
Last year, we announced the IDIS Ultimate
incorrectly is also the single largest reason for Warranty, which offers a five-year warranty as
support-calls to our technical support,” they add. standard, plus an extended two-year warranty
across our entire range of H.265 network video
recorders (NVRs) covering the IDIS DirectIP
IDIS insight series and multi-format HD-TVI, DirectCX, TVRs
– so in essence we offer end users an industry-
“Full redundancy of every
leading seven-year warranty.” James Min,
component in your infrastructure
managing director, IDIS Europe
is prohibitively expensive and adds
unnecessary complication in most cases,
and manual recognition and resolution costs
precious time and risks gaps in footage. If any
part of video surveillance infrastructure fails,
it’s critical to first recognise the failure and then
initiate appropriate alternative or redundant
technologies to minimise loss of data. IDIS
Critical Failover reduces both issues, through a
multi-layered collection of capabilities spread
across the devices in your infrastructure.
ion 1. Introduction
port 2017 builds
The onVideo
of more – and
datathe
breaches
and 2016of two
on previousunder
reports
thein 2015 and 2016
EU data law (the
the GDPR),
report,
subject
minds report,
theby
supply chain
is sharpening
IDIS, the largest
global manufacturer
installers
to strengthen
in Southmarket
Video
cybersurveillance:
provided a snapshot
in mind,
underpinning
focusedneedson upgrade motivations, the security needs
CONTENTS
posed to people,........................................
ssionals thought
assets,about
whatplug-
features
systems
2. The features
rise of open they
platforms ...................
valued most highly.
This time round
that we’d
ore: cybersecurity.
have been
Information
security once
to the
convergence ..........................................
convergence 6 .......................................... 6
realm inhabited
been ..................
other buildings
– including the
systems,
hijacking
a spate
2017 presidential
networkinauguration
Warranties ........................................

m IFSEC Global
Are you more concerned about data breaches and cyber-attacks than you were two years ago?
More concerned 65%
No sector is immune, certainly not video
CYBERSECURITY
About the same 27%
Less concerned 8%
Pie chart
surveillance given that 86% of end users who
responded to this survey have network-connected
systems. A story broke in February 2018 that laid
Are you more concerned about data breaches and cyber-attacks than you were two years ago?
ARE YOU MORE CONCERNED ABOUT DATA
More concerned 65%
More
BREACHES AND
About the same
concerned
LessCYBER-ATTACKS THAN
concerned
27%
8% YOU WERE bare the risks: four British schools were among
About the same
TWO YEARS AGO?
Less concerned Pie chart
hundreds of public spaces, businesses and private
What do you think is the biggest security threat to surveillance systems? homes whose camera feeds were streamed on a
The PHYSICAL threat: Theft of NVRs/DVRs/SD cards/cameras
8%
The CYBER threat: Hacking or phishing
35%
65%
Russian website because they weren’t protected
by passwords.
27% More concerned
Pie chart
About the same It’s perhaps surprising against this background
65% Less concerned
that as many as one in four (27%) should claim
to be neither more nor less concerned about
What do you think8% the
is the biggest security threat to surveillance
cybersecurity threat, while 8% professed
systems?
35%
What do you think is the biggest security threat to surveillance systems?
35%
What do you think is the biggest security threat to surveillance systems? 65%
to actually
What do you think is the biggest security threat to surveillance systems?
The CYBER threat: Hacking or phishing 65%
35%
be less concerned. There are several
WHAT DO YOU THINK IS THE27% BIGGEST SECURITY
The PHYSICAL threat: Theft of NVRs/DVRs/SD cards/cameras 35%
possible reasons other than sheer complacency.
65%
Pie chart 65%
THREAT TO SURVEILLANCE SYSTEMS?
Pie chart
Pie chart Some may attribute the rise in media coverage
Pie chart 65%
of cybersecurity breaches, rightly or wrongly, to
improved detection and more frequent reporting.
The PHYSICAL threat: Theft of NVRs/DVRs/SD Others may have hardened their systems and
cards/cameras
35%
The PHYSICAL threat: Theft of The
TheTheCYBER threat: Hacking or phishing
CYBER threat:
NVRs/DVRs/SD Hacking or phishing
cards/cameras
The PHYSICAL threat: Theft of NVRs/DVRs/SD procedures in the last two years, possibly as part
cards/cameras
PHYSICAL threat: Theft of NVRs/DVRs/SD
The CYBER threat: Hacking cards/cameras or phishing
The CYBER threat: Hacking or phishing of efforts to comply with GDPR (although one
65%
might also expect them to be more concerned
35%
35%
35%
because of anxiety over punitive fines being
35% 65% introduced by the GDPR).
65%
Around two thirds of respondents 65% (65%) were more
65%
concerned about data breaches than they were
“Frequent changes of
ion 1. Introduction
two years ago. Exactly the same proportion also
considered the cyber threat to be a bigger security password to NVR/DVR
risk than the physical threat. A distributor based in and cameras can go
port 2017 builds Spain
The Video
on observed
the Surveillance that even – andifthe
Report someone
2017 spectrebuilds steals
of on the
more apunitive
NVR, fines for – and
datathebreaches
a spectre
long of more punitive fines for data breaches
wayEUtodata prevent
and 2016of two
on previous reports
under
they still need to hack into it to obtain the data. the in 2015
forthcoming and 2016
EU data on protection under
law (the
the GDPR),
forthcoming protection law (the GDPR),
One report,subject
consultant by –said alsothe issponsored,
sharpening
cyber threat like
minds isthis report,
across
the biggest theby supply chain is sharpening cyber threat.”
IDIS, the largest
global manufacturer
installers
concern because of the “invisibility of the attacker. the
and largest
to strengthen
and security professionals
Ghana-based installer scramble to strengthen
Who is typically the most complacent or least educated about cybersecurity?
in Southmarket
ideo surveillance: Korea. In 2015,their Video cyber surveillance:
Physical threats/vandalism are rare due to the End users 48%
22%
provided a snapshot
trends and expectations provided a snapshot of systems Installers
of systems
presence of cameras and Withthe thispossibility
in mind, some of storage
of our findingsConsultants
Vendors
onWithpagethis 6 make
8%
in mind,
8% for some of our findings on page 6 make for
in a remote location.” interesting
However, reading.
a distributor based interesting
Manufacturers
WHO IS reading.
6%
TYPICALLY THE MOST COMPLACENT OR
rooms useddecisions and how control rooms used NO OPINION 8%
LEAST EDUCATED ABOUT CYBERSECURITY?
surveillanceCCTV in Indonesia
Report 2016:said
systems. Thesome videoofsurveillance
their customers Report “were2016:
CONTENTS CONTENTS
Bar chart
not
and play, meanwhile, really concerned about
security needs and plug and play, meanwhile, securing the monitor
room.”needs
focused on upgrade motivations, the security needs 50%
osed to people, Cybersecurity
data and theisthreats
environment, certainly 1.posed
Introduction
a growing
to people, ........................................
concerndata and both 1. Introduction 2 ........................................ 2
38%
in the physical security space and in industry,
Manufacturers
ssionals thought
assets, about
what plug-
NO OPINION
government and society

2. as a whole. According to
Consultants
features systems
they and which Thecutting-edge
rise of open features they
platforms ...................
25%
a report
valued most byhighly.
the Identity Theft Resource Center and
Vendors
End users
Installers
ID theft protection firm CyberScout, the number of

This time roundthat we’d there was one subject in particular that we’d 13%
breaches soared 29% 3.
year Cybersecurity
on year for the infirst
thehalf age of 3. Cybersecurity in the age of
ore: cybersecurity.
have been
Informationneglectful to ignore: cybersecurity. Information
of 2017.
security toAnd
once theseemedin latea2017 convergence
different Cybersecurity
world altogether
..........................................
Ventures
to the
convergence 6 .......................................... 6
0%
forecast
realm that
inhabited
But anyglobal
by physical ransomware damages would
security professionals. But any End users Vendors Manufacturers
reachnow$11.5
has been billion by
between the2019 two – 35.4
4. Cutting-edge technologies
disciplines times
has nowas high
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tegration with the $325m
emphatically
other buildings total costs Integration
demolished. posted in 2015. with other buildings
– including the
systems,
hijackinga spateof of breaches – including the hijacking of
2017 presidential
cameras during the 5.2017Warrantiespresidential ........................................

m IFSEC Global
Asked who they thought was most complacent With cloud storage ranking bottom, security
or least educated about cybersecurity in the professionals are perhaps becoming less wary
supply chain, only 6% of respondents chose about outsourcing control of their data and
manufacturers. It’s reassuring news for technology cybersecurity measures. Global spending on
developers, some of whom have drawn public cloud services and infrastructure is forecast
opprobrium for not forcing users to change to reach $277bn by 2021, at a compound annual
default passwords. Product developers have growth rate (CAGR) of 21.9%, according to IDC.
certainly in the last two years been noticeably
David Lithnicum, chief cloud strategy officer at
more active in championing the cyber resilience of
Deloitte Consulting, said back in 2014 that the
their products and educating customers, through
‘folded arms gang’ in enterprise IT were already
literature, roadshows and the like, on how to
gradually coming round to the cloud as it proves
harden their processes and systems.
its worth. Writing on TechTarget he pointed to
Vendors (8%) and consultants (7%) also got off Alert Logic’s Fall 2012 State of Cloud Security
lightly. Report, which said “the variations in threat activity
are not as important as where the infrastructure is
End users were seen as the most complacent/
located. Anything that can be possibly accessed
least educated about cybersecurity (48%), with
from outside – whether enterprise or cloud – has
installers well behind in second place (22%).
equal chances of being attacked, because attacks
Frequently entering the industry via the military
are opportunistic in nature.”
or police, physical security professionals have
had to broaden their skills to equip themselves The report found that web application-based
for the IP era. Similarly, many installers formed attacks hit on-site environments as well as service
their business models in the age of the analogue provider environments, albeit the latter happened
camera. The GDPR will perhaps prompt installers to a greater proportion of organisations (53%
to prioritise cybersecurity whether or not the end versus 44%). However, on-site environments
user has pushed for it. suffered a far higher average number of attacks:
ion 1. Introduction PLEASE RANK THESE RISK FACTORS FOR CYBER

61.4 attacks against just 27.8 for cloud systems.
Predictably, on-premises systems were also
BREACHES IN ORDER OF IMPORTANCE: subject to far more ‘brute force’ attacks. Lithnicum
port 2017 buildsThe onVideo theSurveillance Report– and the 2017 builds
of more suggested
for
– and
datathe that “those
breaches
spectre whopunitive
of more build cloud-based
fines for data breaches
and 2016 of twoon previousunder reportsthein 2015 Order
and 2016
forthcoming of
EU data platforms
onprotection under
law (theforGDPR),
the enterprisesEU
forthcoming typically focus more
data protection on GDPR),
law (the
Importance
onsored, likethe thissamereport,
subject
sharpening likemindsthisacross
report,thebysupplysecurity
chain asand
is sharpeninggovernance
vendors, minds acrossthanthethose
supply who build
chain as vendors,
IDIS, the largest
global manufacturer
surveillance
Manufacturer ‘back leader
doors’ IDIS,
installers
or otherthe largest
and securitymanufacturer
professionals scrambleinstallers
systems to strengthen
that and
will security
exist professionals
inside scramble
firewalls.” to strengthen
ideo surveillance: weak
in Southmarket security
Korea. measures
In 2015, Video
their cybersurveillance: 1ST
provided a snapshot
trends
Human oferror
and systems
expectations provided a snapshot of systemsIn its 2016 Cost of Insider Threats Study, Ponemon
during installation/
With this in mind, some 2NDof our findings onWith
pagethis
Institute 6 make
in mind,
revealed for some
that 568ofof
our874
findings on page 6 make for
cybersecurity
underpinning around the
maintenance world, the factors underpinning
rooms useddecisions and how control rooms used incidents reported to it (about 65%) were
Incompetence or malicious attacks
2016: The video surveillance Report 3RD 2016: caused by employee or contractor negligence or
by internal
CONTENTS
employees
Video data stored in the cloud
focusedneeds on upgrade motivations, the security 4THneeds
CONTENTS
criminality. And another study, by data security
company Clearswift, found that 74% of cyber
incidents originated 2 from within organisations.
osed to people,
environment,
Asked datatoandrank threats1.
thecybersecurity Introduction
posed factors........................................
to people,
risk data
in and
order 1. Introduction ........................................ 2
Nevertheless, respondents still considered
ssionals thought
assets, about
what plug-
security professionals
of importance, respondents overall considered thought about plug-
features
“manufacturersystems
they ‘back
and which 2. The
doors’ cutting-edge
orrise
other features
of weak
open they “incompetence
platforms
security ...................
2. The to rise
or malicious attacks by internal
of
4 open platforms ................... 4
valued most highly. employees” be a less significant threat than
measures” as the biggest risk factor – reassuring,
“human error during installation or maintenance”
then,timethat
This thatmanufacturers
round there was oneshould
we’d subjectbe seen as the
in particular
3. Cybersecurity in that
the we’d
age of 3. Cybersecurity
or systems that are unsecure in the byage of
design.
most
ore: cybersecurity.
have beenreliable
Information part to
neglectful of ignore:
the supply chain when
cybersecurity. it
Information
security
convergence ..........................................
convergence 6 .......................................... 6
comesonce to theseemed a different
cyber-vigilance. world altogether
Human error during to the
realm inhabited
installationBut anyorby physical security
maintenance wasprofessionals.
seen as, on But any
has now beenbetween
average, the second biggest the 4. Cutting-edge
two disciplines
risk factorhas of
nowtechnologies
been
four that ..................
we put to survey respondents.
– including the
systems,
hijacking
a spate
2017 presidential
Warranties ........................................

m IFSEC Global
In the age of the YouTube tutorial security

TECHNICAL professionals still appear to prefer traditional
SUPPORT methods of technical support. Asked to rank five

forms of support in order of preference, end users
most favoured “talking through a problem on the
The video surveillance hardware market remains phone”, followed by an on-site technician visit.
fragmented and fiercely competitive even after It’s clearly quicker to explain a problem verbally
several major acquisitions in recent years. The than by typing it online – and you can get real-
dramatic rise to dominance of Chinese giants time feedback as you grapple with the issue. The
Hikvision and Dahua over the past 15 years has positive experience of most security professionals
only intensified pressure on competitors to either surveyed suggests that manufacturers are
squeeze costs or find value-adds in innovation delivering the goods when it comes to these
and service. If our survey is any barometer, preferred methods.
many manufacturers have fulfilled the latter goal Classroom-based training might rank only fourth
commendably by offering first-class technical
How do you rate your vendor's technical support? out of five, but it clearly hasn’t been rendered
support
Top class
Very good
to customers. 16%
43% obsolete by video tutorials, which ranked
Adequate 36%
Poor
Appalling
4%
1%
marginally behind at the foot of the table. This is
HOW DO YOU RATE YOUR VENDOR’S
Bar chart despite the travelling time and expenses involved
TECHNICAL SUPPORT? and the fact that it’s hardly a viable solution when
50%
the customer needs to urgently remedy a system
fault. Clearly, classroom-based training has its
place when it comes to learning how to get the
TOP CLASS
38%
most out of security systems.
VERY GOOD
25%
ADEQUATE
APPALLING
POOR
13%
ion 1. Introduction
0%
Top class Very good Adequate Poor Appalling
The vast majority (95%) of end users rated their
port 2017 builds
The Video
on
vendor’stheSurveillance Report
– and the
technical support 2017
as builds
spectre
at least on thepunitive fines for
of‘adequate’
more – and
datathe
breaches
and 2016
of two
on previous reports
under the in 2015 and
forthcoming
with 57% opting for ‘very good’ or better, and a 2016
EU on
data protectionunder
law (the
the GDPR),
report,
subject
sharpening like this report,
minds by
still decent chunk – 16% – calling it ‘topacross
class’.the supply chain
Less is sharpening
IDIS, the largest
global manufacturer
installers
to strengthen
than 1% thought the service they’d received was
in Southmarket
ideo surveillance: Korea. In 2015,theirVideo surveillance:
cyber defences. market their cyber defences.
‘appalling’.
provided a snapshot
trends andof systems
in mind,
underpinningaround the world, the factors underpinning
rooms
PLEASE used decisions
RANK and OF
IN ORDER how control rooms
USEFULNESS used
THESE
FORMS 2016: The video surveillance Report 2016:
OF TECHNICAL SUPPORT:
focusedneeds
CONTENTS
on upgrade motivations, the security Order needs
of
CONTENTS
importance
osed to people,
environment,
data andthrough
Talking the threats 1.posed
a problem Introduction
to people,........................................
on the phone 1ST
ssionals thought
assets, about
whatplug-
featuressystems
they and which 2. Thecutting-edge
rise of openfeatures they
valued mostOn-site technician visit
highly. 2ND platforms ...................
This time round
that we’d
there was one subject in particular
3. Cybersecurity
Troubleshooting guides/FAQs 3RD in that
the we’d
ore: cybersecurity.
have been
Information
security once
to the
convergence ..........................................
convergence 6 .......................................... 6
Manufacturer’s classroom training
realm inhabited 4 TH
Video tutorials 4. Cutting-edge technologies ..................
has now been between the two disciplines has now been
other buildings 5 TH
– including the
systems,
hijacking
a spate
2017 presidential
networkinauguration
Warranties ........................................

m IFSEC Global
ion 1. Introduction
port 2017 builds
The onVideo
of more – and
datathe
breaches
and 2016of two
on previousunder
reports
thein 2015 and 2016
EU data law (the
the GDPR),
report,
subject
minds report,
theby
supply chain
is sharpening
IDIS, the largest
global manufacturer
installers
to strengthen
in Southmarket
Video
cybersurveillance:
provided a snapshot
in mind,
underpinning
security needs and plug and play, meanwhile, CONTENTS
shaped by the THE
focusedneeds
of physical
data and the threats1. Introduction
to people,........................................
1. Introduction 2 ........................................ 2
VIDEO
osed to people,
environment,
ssionals thought
assets,about
whatplug-
posed data and
ch cutting-edge
SURVEILLANCE
and-play
features
systems
they and which
valued most highly.
cutting-edge
2. The features
rise of open they
platforms ...................
REPORT3. Cybersecurity in the age of 3. Cybersecurity in the age of

This time round
that we’d
2018 convergence ..........................................

ore: cybersecurity.
have been
Information
security once
to the
convergence
6 .......................................... 6
realm inhabited
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other buildings
– including the
systems,
hijacking
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2017 presidential
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Sponsored by A trend
Sponsored
report from
by A trend report from
m IFSEC Global

The Video Surveillance Report 2018 Sponsored by IDIS Final

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Sponsored by A trendSponsored

report fromby A trend report from

A trend report from IFSEC Global 2 Sponsored by IDIS

Some innovations create other possibilities:

A trend report from IFSEC Global 3 Sponsored by IDIS

A trend report from IFSEC Global 4 Sponsored by IDIS

enhanced video analytics, easier installation and 70%

surveillance camera was launched by Axis 15%

port 2017 builds completed

A trend report from IFSEC Global 5 Sponsored by IDIS

in data demands. In a different, related question,

These two factors – higher resolution, lower latency

newer cameras can ease storage demands too

by deploying more sophisticated compression

technologies, something discussed on pages

It’s worth remembering that video surveillance has

Higher resolution, lower latency cameras

ion 1. Introduction A more cyber-secure system

A simpler, more intuitive system

10% More extensive third-party integration

A trend report from IFSEC Global 6 Sponsored by IDIS

In the next 1-2 years congregated 41% areas or car

0% 15% 30% 24%

WOULD YOU RATHER UPGRADE TO CAMERAS 41%

A trend report from IFSEC Global 7 Sponsored by IDIS

25% 23% “Overall IDIS Intelligent Code delivers up to

about 50% it’s a vital step forward ...Value?

storage demands. H.265 can more

constraints notwithstanding, it should reduce 70% PTZ Fisheye Multiple cameras

...For not missing

surveillanceCCTV Report systems.

and play, meanwhile,

shaped by the of physical

A trend report from IFSEC Global 8 Sponsored by IDIS

A trend report from IFSEC Global 9 Sponsored by IDIS

On 25 May 2018 the GDPR, which strengthens

VGA/HDMI VIDEO ENCODERS

Yes No Not sure No – but we may do in the future

25%security or other applications (eg PoS)?

VGA/HDMI encoders allow operators to view

VGA/HDMI video encoders are widely used for

A trend report from IFSEC Global 12 Sponsored by IDIS

The upshot, in theory, is systems that perform tasks

Video analytics (VA) has eased the burden distinguish

on control rooms by partly 16% automating the screens from genuinely

Reduces manpower costs

Better for high security environments

Improves accuracy of facial recognition

Makes the previously impossible possible

NONE OF THE ABOVE

ations, the security

A trend report from IFSEC Global 13 Sponsored by IDIS

A trend report from IFSEC Global 14 Sponsored by IDIS

The internet of things and video analytics, which

CCTV cameras traditionally interestingact reading.

surveillanceCCTV Report systems.

ations, the security

A trend report from IFSEC Global 15 Sponsored by IDIS

But “the hardware seldom fails,” according to a

A trend report from IFSEC Global 16 Sponsored by IDIS

government and society

ID theft protection firm CyberScout, the number of

A trend report from IFSEC Global 17 Sponsored by IDIS

ion 1. Introduction PLEASE RANK THESE RISK FACTORS FOR CYBER