WORKSHOP – Basic TroubleShooting

1. What is a Virus?

2. Find the words

VIRUS OFFICE LINUX WINDOWS BROWSER
PROGRAMMING HARDWARE SOFTWARE

3. If an application is frozen, what should you do?

a. Wait to the application close itself
 b. Force quit the application.
c. Restart the computer
4. A key has stopped working. Organize the following
( ) Check if the keyboard is connected correctly
( ) Check if there are more keys that are not working
( ) Check if the keyboard cable is damaged
( ) Change keyboard / key
5. Describe three options that can help you when you cannot
hear the sound on your computer

6. What is a Software?
7. I have a problem with my computer, I cannot send an email
and the webpages is not loading. What problem do you think
that I have?

8. The following features are of the:

9. If you need to clean your computer, you should take care of

this. Please organize the following:
( ) Cleaning area is large, flat, and clear of clutter
( ) Ground yourself with anti-static wrist band or others
means
 ( ) Make sure computer is off and unplugged
( ) small dish ready for thumb screws
10. Write four important things that you need to take care for
you Software Maintenance