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Supported hardware
This AXOS software release supports the following E7-2 and E3-2 system hardware:
E7-2 line cards: E3-2 interface modules:
• E7-2 CE201 • E7-2 XG801 WAN modules PON access modules
• E7-2 10GE-12 • E7-2 GPON-8 r2 • XE401 • GP401*
• E7-2 GE-24 r2 • E7-2 NGPON2-4 • XE401S • NG201**
* GPON,
**XGS-PON
Supported ONUs
See the Calix ONU Firmware Matrix for AXOS OLTs for a list of supported ONUs, showing the latest
recommended firmware for each.
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AXOS R21.3.0 Release Notes: E7-2, E3-2 Page 2 of 13
For upgrades from older releases, see the recommended Upgrade Paths to 21.3.0 column.
E7-2 Upgrade Paths
Upgrade Upgrade Direct
Upgrade Paths to R21.3.0
To From Upgrade?
R21.2 Yes Direct
R21.1 Yes Direct
R20.4 Yes Direct
21.3.0 R20.3 Yes Direct
R20.2 No Upgrade to 20.3 > 21.3
R20.1 No Upgrade to 20.3 > 21.3
For upgrade paths from releases below R20.x, refer to the R20.x Release Notes.
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CLI commands
The ‘X’ in AXOS represents ‘extensible,’ as AXOS operates on multiple Calix E-Series systems. Because the
AXOS CLI interface is not fully context sensitive, some CLI commands are visible in the CLI interface that
may not be applicable to all systems. To avoid unexpected results or error messages when configuring
systems, do not execute inapplicable commands. Refer to the AXOS user documentation for configuration
guidance. For the supported features for each AXOS system and release, refer to its product planning guide.
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Behavior Changes
This section provides information on behavior changes from release 21.2.x to 21.3.0. For behavior changes
from releases lower than 21.2.x, consult previous release notes.
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Upgrade Considerations
AXOS "reload" command options
Software enhancements in Releases 21.3 and 21.2 allow E7-2 systems equipped with cards in both slots
(dual-card systems) to be reset in sequence instead of in parallel (reload all). The ‘sequenced’ option
limits temporary outage impact to half the system at a time, instead of the full system at once.
For E7-2 dual-card systems, the following software upgrade reset options and constraints apply:
• Upgrades from release 21.2 to 21.3:
o During the upgrade process, you may use “reload all” or "reload all sequenced" successfully.
• Upgrades from releases 21.1and lower:
o During the upgrade process, ONLY use "reload all" to reset the system; DO NOT use the
"reload all sequenced" option.
CAUTION: Using the unsupported “reload all sequenced” command to reset the system
may result in unexpected errors, including network outages from transport going down.
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Resolved Issues
This section describes software issues that have been resolved in this release.
Resolved in 21.3.0
ONU PXA-4460 ONT upgrade times are exceeding two hours, which exceeds the
committed requirements. Extended OMCI messages (Disabled for 3rd
party interopt) is enabled, which results in a reduction in download time
from 16 minutes to 2 minutes per 8 ONTs per line card (which are
upgraded in parallel). Calix is investigating future improvements to meet
the requirement.
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System AXOS-35311 The "show inventory psmodules" command may only display info for one
power supply (ps) module even when 2 modules are present on the E3-
2.
System AXOS-35257 The IPDR data sent from E3-2 has the following issues:
1. The Channel Set data is being sent as 0x00, which is an invalid
ChannelSet in DOCSIS, so the record is rejected (should be 0x01).
2. Two records for the same Service Flow are sent for each interval,
with the second record arriving 2 minutes after the first. This duplication
may cause unexpected behavior.
System AXOS-35145 When reverting from R21.2, DHCPv4 leases for data are removed and
traffic drops.
System AXOS-33926 An "olttcmgrd" core is observed following generation of the techlog.
System AXOS-33907 The IPDR collector fails to connect to an OLT over IPv6.
System AXOS-33308 ZTP/Call Home is not supported on CE201, XG801 1/q1 uplink
interfaces.
User AXOS-35310 The 'show ont status' command reports 'dying-gasp-enabled' = 'false' if
Interfaces the ONT does not report its dying gasp capability, whether or not dying
gasp is actually supported by the ONT.
User AXOS-35299 On E7-2 XG801 cards, if > 512 ONUs are provisioned with service-stats-
Interfaces group, PON and ONT-related show commands may fail.
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Open Issues
This section describes known open software issues in this release.
Area Issue Description
Number
Active AXOS-37377 For AE applications with internally-managed AE ONTs, after an AXOS
Ethernet OLT upgrade, several AE ONT config file alarms may be raised.
Active AXOS-35612 For GE-24r2 AE applications with internally-managed AE ONTs, a
Ethernet heartbeat failure may cause the GE-24r2 to not show any discovered AE
ONTs (via 'show discovered-ae-onts'). Workaround: Reset the GE-24r2
card.
Data AXOS-37330 On rare occasions, following an ERPS ring recovery event, data and
Services video subscribers may be unable to pass DHCP traffic. Workaround:
Remove the "l2-dhcp-profile" from impacted VLANs and disable mff,
source-verify in those VLANs.
Data AXOS-37109 On rare occasion following a system reload or reboot, data service on
Services one or more ONTs may not reestablish due to an upstream DBA issue.
General AXOS-17252 If an E3-2 has an empty slot for a PON interface module that has been
Notes, removed, be sure to remove any provisioning against the removed
Upgrade module before upgrading to avoid database conversion issues.
Monitoring AXOS-29217 For E7-2 dual-card systems with card 2 as the active controller: After a
switchover, IPDR data flows are sent a second time during the same
interval, resulting in double flow entries to the collector. (Note: This
does not occur if card 1 is active.)
Monitoring AXOS-21747 IPFIX provisioning erroneously accepts the provisioning of duplicate ie-
id's, causing potentially the external IPFIX collector to terminate the
session to the E7-2.
ONU AXOS-7051 The E7-2 will not automatically unlink/relink an ONT if a new ONT
arrives reporting the configured registration-ID. Workaround: Using
ONT replacement by registration-ID requires utilize the "ont unlink".
ONU AXOS-35053, During an ONT image upgrade, an "ont-pwe3-rmon-session-tca" error is
35038 raised, indicating that data traffic drops are occurring on other ONTs
during the downloading of the ONT image.
ONU AXOS-34973 When using the XG801 for GPON services, if two services with the same
pon-cos are provisioned on the same ONU, upstream traffic drops may
occur. Workaround: To avoid this issue, ensure that services with the
same pon-cos are not provisioned on the same ONU. (This can be
checked by issuing the "show ont <ont-name> qos" command. No two
rows of output should have the same pon-cos value.)+
ONU AXOS-34940 An "ONT_PROVISIONING_ERROR" alarm was raised while ONTs were
being turned up and new ONTs were not getting discovered.
ONU AXOS-32399 Following the replacement of an existing ONT with a different model ONT
that has a different profile-id, an "ont-eth-down" alarm was raised that
remained active even after one of the ONTs was deleted. Workaround:
Users can hide the alarm from the user interface (CLI or Netconf) by
using another CLI "manual shelve instance-id <instance-id>" (for
example 150.292) without rebuilding the interface or by using the CLI
"alarm-suppression enabled/disabled" command if the interface is
rebuilt.
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PON AXOS-36245 On an NGPON2-4 card with many GP1100X ONTs attached, disabling
DBA on the PON may cause an ONT to depart and re-arrive repeatedly if
the total committed upstream bandwidth exceeds PON capacity.
PON AXOS-35156 On XG801 line cards with 100G-ER4 optics and FEC disabled, one-way
packet loss may occur.
System AXOS-9051 ARP failed to resolve and ping failed when scaling 100 IPv6 static hosts.
System AXOS-8959 Ipv6 neighbor table failed to resolve the static ipv6 subscriber mac after
de-provisioning/re-provisioning the ONU.
System AXOS-37334 Following a power outage (or similar event that causes a large number
of CPE to reset and come back at the same time), some DHCP client
leases may be slow to restore due to congested queues causing delayed
Offers. Workaround: Disable all card PON ports first (shut), then re-
enable (no shut) the PON ports one at a time, several minutes apart
each, to restore service.
System AXOS-36746 AXOS failure to read a card's BID from backplane EEPROM may result in
SMx not showing the Serial Number, hardware version, and MAC
address for that system. Workaround: Re-seat or power cycle the card.
System AXOS-34881 Long lead times are observed with SNMP following a restoration of the
database on a GE-24r2 dual card system.
System AXOS-32818 The downstream FEC configuration can't be changed successfully if the
PON port is enabled due to an Aspen chip limitation.
System AXOS-32732 Using the "set-cevlan-pcp" command in a policy map when incoming
traffic is untagged causes the E7-2 to incorrectly create an additional tag
when untagged traffic enters an ONT port.
System AXOS-32353 The MAC address the for IPv6 static hosts on a GPON ONT failed to
resolve following the subscriber activation.
System AXOS-32171 Following a reboot, communication with an E3-2 was lost for 20 minutes
and required two power cycles before communications were restored.
System AXOS-31034 After reloading a card on a node, the link between the two nodes
remained blocked and the sub-ring did not make the expected switch.
As a result, the service on two of the nodes stopped. As sub-rings are
not designed to handle major ring events, Calix recommends that users
house major ring ports on a different card than the sub-ring to avoid
this issue.
System AXOS-31017 Following the addition of new ONTs into the system, the upstream SNMP
manager began to experience interruptions in receiving SNMP responses
from the E7-2, which caused gaps to occur in the graphing data.
Eventually, there was no new data to display in the graphs.
System AXOS-28778 The test call feature specified by the open OMCI allows for a test-tone-
wait-seconds setting of up to 255 seconds. However, the E7-2/E9-2
times-out if users specify a wait time greater than 120 seconds.
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Note: For ONU-related issues, see the release notes for the latest-compatible ONU firmware releases.
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Technical Support
Create and manage technical support cases online. Log in to My Calix, click the Calix Community tile, and
then click Calix Service Station.
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