Business process management (bpm) software reduces employee inefficiencies, miscommunications,

and errors in the work environment. To take advantage of all the benefits associated with business
process management, organizations and companies adopt the use of business management
software.

DETERMINING WHICH BUSINESS MANAGEMENT SOFTWARE IS RIGHT FOR YOUR BUSINESS

Business process management tools are classified according to their framework and hosting type.
Depending on the hosting type, there are two major types of business process management
software, these are:

* In-house business process management software: the most common type of Bpm solution, they
are hosted on computer servers in the business environment.

* Software as a service: This Bpm class is hosted on cloud servers.

Depending on their framework: business process management software is classified as:

* Horizontal BPM Framework: This type of business process management deals with the creation
and design of various business processes. They generally focus on the technical aspect of business
processes.

* Vertical BPM Framework: This type of business tool is used to perform a specific class of
coordinated tasks using existing templates that can be easily hosted and configured.

* Full Service BPM Suites: Functions of full-service business process management software packages
include process mapping, process modeling, and design, process simulation, Data mapping,
aggregation and analysis, integration, and lifecycle management.

Several types of Business process management software can be used based on the licensing model,
depending on the company's needs, business requirements, and future goals:

* Open source business process management software: Open source software for which source
code is available.

* Free proprietary business process management software: Limited versions of a fully functional
proprietary business process management software.

* Proprietary business process management software: Full paid versions of business process
management software in the cloud or independent client-server architecture.

15 BASIC BUSINESS PROCESS MANAGEMENT (BPM) SOFTWARE FEATURES

Many features of business process management software make it an excellent tool for optimizing the
business process to achieve the best results. Some of the key features of business process
management software include visual process modeling, process optimization, payment integration.
Automatic notification features, simulation, role base routing, to-do widgets, process mapping, data
collection, management and analysis, real-time monitoring, project management, workflow
management, process mapping.

* existing software analysis integration: This software allows interoperability with other applications
and systems. These applications can be cloud-based software or on-premises software.
* Business process optimization: Business management software significantly reduces the time
required to explore and optimize business tasks to achieve better business results.

* Analytics: A business process management software can include prescriptive or predictive analysis
to provide insights into the most important business-related factors.

* Comprehensive Reporting: This business tool combines logic and statistics to provide a
comprehensive report on various business processes.

* simulation: After modeling a business process, the process can be simulated with the simulation
feature to give you an idea of what each participant will see.

* Role-based routing Business process management software:comes with built-in organizational

structures that allow you to determine the role of each individual in the organization if they are not
already defined in the primary database.

* To-do widgets: With business process management software, each employee can create an
important to-do list and set a reminder for each task.

* Process mapping: This feature allows ideas and business processes to be represented in the form
of flow charts, maps, graphs, and other visuals.

* Data collection, management, and analysis: Businesses today have to deal with large amounts of
data, and in this case, it is necessary to have a business process management software capable of
collecting, managing, and analyzing large data sets.

* Mobile support: Business process management software should have customizable dashboards
that allow you to set up personalized work environments that employees can access from their
mobile devices.

* Real-time monitoring. Business process management software allows real-time monitoring of

business processes and measuring the performance of key business indicators.

* Project management: This feature provides easy management of business projects.

* Workflow management: Another great advantage of business process management software is

that it integrates communication between employees, systems, and datasets, allowing advanced
workflows to be created, simulated, and implemented.

* Drag and drop form builder: Provides an interface that allows you to design great forms without
writing a single line of code.

WHAT ARE THE LATEST TRENDS IN BUSINESS PROCESS MANAGEMENT SOFTWARE?

Among the most recent trends in the development of business process management software;

* Robotic process automation: Business process management vendors use artificial intelligence and
machine learning to develop bots that completely eliminate human intervention in the daily
operation of the software.

* Internet of Things (IoT): Business process management uses this sensor software to automate
various business processes.

* Virtual assistants: It integrates a conversation interface with software to enable business

communication with more vendors, potential and existing customers.
CHOOSING THE RIGHT BUSINESS PROCESS MANAGEMENT SOFTWARE (HOW TO CHOOSE THE
RIGHT BUSINESS PROCESS MANAGEMENT SOFTWARE)

1-POTENTIAL SOFTWARE VENDORS

2-BUDGET

3-RETURN ON INVESTMENT

4-SCALABILITY

* Potential software vendors: It is extremely important to make sure that any software purchased is
the best software for the business. Paying for extra features that may be needed now or in the future
is bad business practice.

* Budget: When choosing a software, it is necessary to include not only the current cost of the
software but also the costs of training, initial participation costs, additional costs such as installation.
Make sure that the software fits existing plans.

* Return on investment: Ask BPM software vendors about the current ROI that their current
customers are getting, and this information gives an idea of a potential return on investment.

* Scalable: For businesses with growth and expansion plans, it is necessary to choose business
solutions that allow future scalability.

* Hosting Options: Software can be hosted on companies' servers or on a cloud-based server, so if

you have enough manpower and technical resources to support on-premises hosting, choosing on-
premises software would be a better option.

* Business goals: What is aimed to achieve with a business process management software should be
determined before choosing one.

How to Select the Best Business Process Management (BPM) Software for Your Business in 2020 -
Reviews, Features, Pricing, Comparison - PAT RESEARCH: B2B Reviews, Buying Guides & Best
Practices. (2020). Retrieved 10 December 2020, from
https://www.predictiveanalyticstoday.com/what-is-business-process-management-software/

Selection Criteria for BPM Software | BPMInstitute.org. (2020). Retrieved 10 December 2020, from
https://www.bpminstitute.org/resources/articles/selection-criteria-bpm-software