Company

Implementation Registries Data Reports

First Year > Project Notes

2010

> Perspectives > Categories > Area Managers

> Actual > Target

> Dashboard > Trend performance indicators > Graphical performance display

Software

> Business Process > Key Performance Indicators

Strategy

> Settings and scores KPI

> Cleaning Fields > Handbook

> Strategic plan

þÿYear

release 1.55 a tools@progesa.com a

Company

Handbook
1. System Requirement
Microsoft Excel 2002-2003-2007 To use the model you must set the macro security level on the level "low" through the following procedure:

Tools --> Macro --> Security --> Security Level --> Low

The model automatically adapts to screen size. The model manages a maximum of 5 years of measures.

2. X KPI Purpose and Basic Contents
X KPI born with the objective of enabling a structured management performance indicators through a streamlined collection and organization of information and a performance verification both with respect to periods prior to that target set. Map of indicators is build basing on the following plan:

Perspectives

Categories Business Process KPIs Area Managers

Perspectives constitute the highest level of classification of indicators (required) (for example: financial, market, internal process, ….)

Categories represent subclassifications perspective (required) (for example: in the market perspective is possible to detail category like: sales, customer acquisition, …)

Business Process represent a level of classification in according to internal business process ( that lie in a plane parallel to the perspectives and categories) (optional)

Area Managers represent managers entrusted with the monitoring of the indicators and compliance targets (optional)

This icon (from anywhere) back to the menu

3. First year and frequency
The field "first year" in the model menu defines the year from which the measures are managed and the values entered. The model provides for the management of five years of activity fractionated in a monthly periodicity. Indicators with different frequency by month (eg quarterly) can be handled in two ways: 1. Recognition of competence within the month (leaving empty fields of two months not purchased) 2. Repeating the value found in the quarter for two months (in order to always have a value indicator)

4. Project Notes
This worksheet enables the writing of notes that can be detected during the construction project. It constitutes a "notepad" on which to note the progress of the project and the steps to be taken.

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5. Cleaning Fields
The action "clean fields" allow the template to clean the tables below reports to highlight in "drop-down lists" only the update and active values. The procedure can be launched at user's discretion.

6. Perspectives
The creation and modification of pespectives is through typing in the "white" fields. The modification of a previously entered description requires a new combination of related fields.

7. Categories
The creation and modification of categories is through typing the description in the column "description category" and associating the category to the perspective through the drop-down menu in the column headed "description perspective". The modification of a previously entered description requires a new combination of related fields.

8. Area Managers
The creation and modification of pespectives is through typing in the "white" fields. The modification of a previously entered description requires a new combination of related fields.

9. Business Process
The creation and modification of pespectives is through typing in the "white" fields. The modification of a previously entered description requires a new combination of related fields.

10. KPIs
The creation of the indicators is done through compiling and selecting different options and informations.

a. Kpi Description Write the name of the indicator in the "white" field. b. Category Description Choose the category to which belongs the indicator through the drop-down menu in the "Category Description" The choice of the indicator category includes the directly association to the perspective c. Business Process Description (optional) Choose the process to which belongs the indicator through the drop-down menu in the "Business Process Description" d. Number Format Click through the drop-down menu, one of the possible formats e. Band Type Click through the drop-down menu, the indicator band type The band type expresses the better indicator trend: for some KPIs an increasing is a good thing (for example Sales or Revenue have a positive band type, "+"), for other KPIs, such as Costs or Complaints, an increasing is a bad thing (these indicators have a negative band type, "-"). f. Frequency Click through the drop-down menu, the indicator frequency The choice has no impact on the model because the values are manually inserted into the chosen period g. Time Frame Click through the drop-down menu, the indicator time frame Year to Date (if the data entered is a sequence, eg sales from 01.01 to 30.04) At present (if the data entered is an present number, eg due to banks) h. GrAtPresent Scegliere se, in presenza di un indicatore progressivo, si vogliono vedere i valori anche mensili. Esempio: l'ordinato viene inserito come progressivo da inizio anno e il modello calcola i valori mensili puntuali i. Area Manager (optional) Click through the drop-down menu, the responsable of the performance indicator

through this icon you can open the detailed description and the setting of the indicator (only if you are placed on the indicator code)

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11. Detail and setting indicator
In addition to information provided by the worksheet of creation indicators can further detail the characteristics of the indicator across the fields:

a. Indicators description Detailed Description and Objective of the indicator b. Calculation Formula Calculation procedure that is followed for determining the value of the indicator c. Data Source Identify the source of the indicator value, where the data comes from (can be a file, ERP, statistics…) d. Target Description Calculation procedure that is followed for determining the goals of the indicator e. Other information Any other information related indicator

12. Actual Data
In the matrix indicators - periods are added the indicator values observed at that time. Indicators with different frequency by month (eg quarterly) can be handled in two ways: 1. Recognition of competence within the month (leaving empty fields of two months not purchased) 2. Repeating the value found in the quarter for two months (in order to always have a value indicator)

13. Target Data
In the matrix indicators - periods are inserted target/goals values identified by the indicator at the time Indicators with different frequency by month (eg quarterly) can be handled in two ways: 1. Recognition of competence within the month (leaving empty fields of two months not purchased) 2. Repeating the value found in the quarter for two months (in order to always have a value indicator)

14. Strategic Plan
For each year of management you can set a business plan through:

a. Strategic Plan Description of the overall corporate strategic plan b. Objectives Description of specific objectives related to strategic management c. Indicators Association of specific indicators of achievement to each objective d. Initiatives Description of specific initiatives to be implemented to achieve each targets

The choice of the period of analysis will determine the achivement of objectives established in the strategic plan

15. Dashboard
The dashboard is a business tool that allows you to configure and build periodic reports of the indicators The dashboard is updated automatically when opening The construction and analysis of the details is through the set of buttons at the top right

Dashboard Print

Configuration of the scale of analysis and the periods

Graphic detail of the selected indicator

Detailed description and setting of the selected indicator

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16. Graphic indicator
The graph indicator enables: a. the navigability of the indicators b. the choice of reporting period c. analysis of the last 12 months d. comparing the previous year and the target e. short guideline for development performance f. a graphical summary

Navigability and the recording period allowed by the indicator buttons

Choise from a menu of indicators created

Scroll buttons indicators

Choise of the period of evaluation

Other icons:

Print Chart

Detailed description and setting of the selected indicator

Transition to the chart at present (if the indicator has time frame "year to date")

17. Settings and Scores Indicator
This worksheet combines the detailed information of the indicator with the values found in selected periods The worksheet functions are the same as for graphic indicator

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Company: Process of implementing:

Company
Update Sales Manager target measures To fix a date for internal audit To complete Strategic Plan for the years 2011

Company: Year: Period: Strategic Plan:

Company 2010 2010.03

The company has set as its goal for 2009 to maintain commercial volumes achieved in 2008, maintaining % margin the previous year. The area where the company intends to act are to improve the net debt through trade policy re attention, given the likely increase in the levels of customer insolvency, at financial risk.

Goal 1:
Improvement in net financial position by reviewing the trade policies of extensions granted to customers and suppliers obtained by suppliers

KPIs
01-Net financial position

Area Manager
Corporate Administrators

2010.03
-2,659.67

Target
-2,734.95

Change
75.28

% Change
-2.75%

Goal Ach. p p p

02-Gross Margin %

Corporate Administrators

35.86

33.45

2.41

7.20%

03-ROI

Corporate Administrators

10.14

-8.13

18.28

-224.76%

Goal 2:

KPIs

Area Manager

2010.03

Target

Change

% Change

Goal Ach.

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Company: Year: Period: Strategic Plan:

Company 2010 2010.03

The company has set as its goal for 2009 to maintain commercial volumes achieved in 2008, maintaining % margin the previous year. The area where the company intends to act are to improve the net debt through trade policy re attention, given the likely increase in the levels of customer insolvency, at financial risk.

Goal 3:

KPIs

Area Manager

2010.03

Target

Change

% Change

Goal Ach.

Goal 4:

KPIs

Area Manager

2010.03

Target

Change

% Change

Goal Ach.

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Company: Year: Period: Strategic Plan:

Company 2010 2010.03

The company has set as its goal for 2009 to maintain commercial volumes achieved in 2008, maintaining % margin the previous year. The area where the company intends to act are to improve the net debt through trade policy re attention, given the likely increase in the levels of customer insolvency, at financial risk.

Goal 5:

KPIs

Area Manager

2010.03

Target

Change

% Change

Goal Ach.

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argin the previous year. The area where the company intends to act are to improve the net debt through trade policy review, a reduction of complaints and defective products and particular

ppliers obtained by suppliers

Initiatives
Review the investment policy

Initiatives

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argin the previous year. The area where the company intends to act are to improve the net debt through trade policy review, a reduction of complaints and defective products and particular

Initiatives

Initiatives

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argin the previous year. The area where the company intends to act are to improve the net debt through trade policy review, a reduction of complaints and defective products and particular

Initiatives

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Company: Year: Period: Strategic Plan:

Company 2011 2011.03

Goal 1:

KPIs

Area Manager

2011.03

Target

Change

% Change

Goal Ach.

Goal 2:

KPIs

Area Manager

2011.03

Target

Change

% Change

Goal Ach.

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Company: Year: Period: Strategic Plan:

Company 2011 2011.03

Goal 3:

KPIs

Area Manager

2011.03

Target

Change

% Change

Goal Ach.

Goal 4:

KPIs

Area Manager

2011.03

Target

Change

% Change

Goal Ach.

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Company: Year: Period: Strategic Plan:

Company 2011 2011.03

Goal 5:

KPIs

Area Manager

2011.03

Target

Change

% Change

Goal Ach.

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Initiatives
Review the investment policy

Initiatives

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Initiatives

Initiatives

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Initiatives

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Company: Year: Period: Strategic Plan:

Company 2012 2012.06

Goal 1:

KPIs

Area Manager

2012.06

Target

Change

% Change

Goal Ach.

Goal 2:

KPIs

Area Manager

2012.06

Target

Change

% Change

Goal Ach.

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Company: Year: Period: Strategic Plan:

Company 2012 2012.06

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Company: Year: Period: Strategic Plan:

Company 2012 2012.06

Goal 3:

KPIs

Area Manager

2012.06

Target

Change

% Change

Goal Ach.

Goal 4:

KPIs

Area Manager

2012.06

Target

Change

% Change

Goal Ach.

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Company: Year: Period: Strategic Plan:

Company 2012 2012.06

Goal 5:

KPIs

Area Manager

2012.06

Target

Change

% Change

Goal Ach.

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Initiatives

Initiatives

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Initiatives

Initiatives

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Initiatives

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Company: Year: Period: Strategic Plan:

Company 2013 2013.11

Goal 1:

KPIs

Area Manager

2013.11

Target

Change

% Change

Goal Ach.

Goal 2:

KPIs

Area Manager

2013.11

Target

Change

% Change

Goal Ach.

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Company: Year: Period: Strategic Plan:

Company 2013 2013.11

Goal 3:

KPIs

Area Manager

2013.11

Target

Change

% Change

Goal Ach.

Goal 4:

KPIs

Area Manager

2013.11

Target

Change

% Change

Goal Ach.

Goal 5: 04/15/2011

Company: Year: Period: Strategic Plan:

Company 2013 2013.11

KPIs

Area Manager

2013.11

Target

Change

% Change

Goal Ach.

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Initiatives

Initiatives

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Initiatives

Initiatives

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Initiatives

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Company: Year: Period: Strategic Plan:

Company 2014 2014.04

Goal 1:

KPIs

Area Manager

2014.04

Target

Change

% Change

Goal Ach.

Goal 2:

KPIs

Area Manager

2014.04

Target

Change

% Change

Goal Ach.

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Company: Year: Period: Strategic Plan:

Company 2014 2014.04

Goal 3:

KPIs

Area Manager

2014.04

Target

Change

% Change

Goal Ach.

Goal 4:

KPIs

Area Manager

2014.04

Target

Change

% Change

Goal Ach.

Goal 5:

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Company: Year: Period: Strategic Plan:

Company 2014 2014.04

KPIs

Area Manager

2014.04

Target

Change

% Change

Goal Ach.

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Initiatives

Initiatives

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Initiatives

Initiatives

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Initiatives

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PERSPECTIVES
CodPersp
P001 P002 P003 P004 P005 P006 P007 P008 P009 P010

Perspective Description
FINANCIAL MARKET BUSINESS PROCESS HR / INNOVATION RISK

1 2 3 4 5 6 7 8 9 10

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BUSINESS PROCESS
CodProc
PR01 PR02 PR03 PR04 PR05 PR06 PR07 PR08 PR09 PR10 PR11 PR12

Business Process Description
Financial Customer Industrial Production Supply Vendor Human Resource

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Azienda XYZ

AREA MANAGERS
CodMan
RE01 RE02 RE03 RE04 RE05 RE06 RE07 RE08 RE09 RE10 RE11 RE12

Area Manager Description
Corporate Administrators Sales Manager Production Manager Purchasing Manager Human Resources

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CATEGORIES
CodCat
D001 D002 D003 D004 D005 D006 D007 D008 D009 D010 D011 D012 D013 D014 D015 D016 D017 D018 D019 D020 D021 D022 D023 D024 D025 D026 D027 D028 D029 D030 D031 D032 D033 D034 D035 D036 D037 D038 D039 D040

Category Description
Commercial risk Profitability Operating Cycle Costs Financial Risk Sales Ordered Customer Loyalty Customer Service Quality Production cycle Human Resource Learning and Growth

CodPersp
P001 P001 P001 P001 P005 P002 P002 P002 P003 P003 P003 P004 P004

Perspective Description
FINANCIAL FINANCIAL FINANCIAL FINANCIAL RISK MARKET MARKET MARKET BUSINESS PROCESS BUSINESS PROCESS BUSINESS PROCESS HR / INNOVATION HR / INNOVATION

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KEY PERFORMANCE INDICATORS
CodKpi
01 02 03 04 05 06 07 08 09 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82

KPI Description
Net financial position Gross Margin % ROI Total Asset Turnover ROS EBITDA Accounts Receivable Turnover in Days Payables Turnover in Days Rolling average raw material storage Inventory Turnover in Days Investments/Sales % Purchases

CodCat
D005 D002 D002 D002 D002 D002 D003 D003 D003 D003 D005 D004

Category Description
Financial risk Profitability Profitability Profitability Profitability Profitability Operating Cycle Operating Cycle Operating Cycle Operating Cycle Financial risk Costs

CodPersp
P005 P001 P001 P001 P001 P001 P001 P001 P001 P001 P005 P001

Perspective Description
RISK FINANCIAL FINANCIAL FINANCIAL FINANCIAL FINANCIAL FINANCIAL FINANCIAL FINANCIAL FINANCIAL RISK FINANCIAL

CodProc
PR01 PR01 PR01 PR01 PR01 PR01 PR02 PR04 PR01 PR01 PR01 PR01

Business Process Description
Financial Financial Financial Financial Financial Financial Customer Supply Vendor Financial Financial Financial Financial

Number Format Band Type
Amount Percentage Percentage Numero Percentage Amount Decimal Decimal Decimal Decimal Percentage Percentage + + + + + + + + -

Frequency
Month Month Month Month Month Month Month Month Month Month Month Month

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KEY PERFORMANCE INDICATORS
CodKpi
83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 100

KPI Description

CodCat

Category Description

CodPersp

Perspective Description

CodProc

Business Process Description

Number Format Band Type

Frequency

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Time Frame
At present At present At present At present At present At present At present At present At present At present At present At present

GrAtPresent
NO NO NO NO NO NO NO NO NO NO NO NO

Area Manager
Corporate Administrators Corporate Administrators Corporate Administrators Corporate Administrators Corporate Administrators Corporate Administrators Sales Manager Purchasing Manager Purchasing Manager Production Manager Corporate Administrators Purchasing Manager

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Time Frame

GrAtPresent

Area Manager

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INPUT ACTUAL
CodKpi
01 02 03 04 05 06 07 08 09 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 Net financial position Gross Margin % ROI Total Asset Turnover ROS EBITDA Accounts Receivable Turnover in Days Payables Turnover in Days Rolling average raw material storage Inventory Turnover in Days Investments/Sales % Purchases

KPI Description

Number Format
Amount Percentage Percentage Numero Percentage Amount Decimal Decimal Decimal Decimal Percentage Percentage

Frequency
Month Month Month Month Month Month Month Month Month Month Month Month

Time Frame
At present At present At present At present At present At present At present At present At present At present At present At present

Band Type + + + + + + + + -

2010.01
-2,243.61 37.46 -8.38 2.98 -2.81 21.79 133.79 97.89 54.54 12.74 0.09 59.96

2010.02
-1,931.15 36.49 12.30 3.30 3.72 191.19 123.29 87.07 54.17 13.10 0.56 65.21

2010.03
-2,659.67 35.86 10.14 3.12 3.25 269.98 129.03 85.00 58.72 12.50 0.75 68.93

2010.04
-2,366.20 35.63 18.12 3.46 5.23 500.19 120.89 86.88 53.43 12.25 1.25 65.43

2010.05
-2,451.27 35.99 23.83 3.59 6.64 768.36 121.12 91.17 46.75 11.58 1.48 61.63

2010.06
-2,766.54 36.13 26.92 3.51 7.66 1,038.90 119.51 88.28 51.10 11.55 2.27 63.69

2010.07
-2,901.32 35.75 27.77 3.61 7.70 1,259.26 116.50 88.30 49.14 11.43 2.15 62.42

2010.08
-2,839.91 35.77 20.49 3.33 6.14 1,134.21 118.99 85.76 52.16 11.94 2.43 61.68

2010.09
-2,989.67 35.71 21.53 3.30 6.53 1,340.69 117.23 82.86 51.43 11.90 2.13 61.07

2010.10
-2,244.67 35.70 22.53 3.53 6.38 1,473.54 114.75 85.62 51.26 11.88 1.73 60.73

2010.11
-1,817.57 35.47 23.64 3.66 6.47 1,633.75 112.75 87.24 52.37 11.87 1.76 60.69

2010.12
-2,924.42 35.27 16.07 3.26 4.93 1,477.68 118.50 86.74 50.41 12.13 1.66 60.05

2011.01
-2,588.37 39.34 -12.74 1.67 -7.63 -27.00 109.10 154.83 114.13 14.82 6.46 55.31

2011.02
-2,675.57 38.34 -5.47 2.15 -2.54 30.48 112.20 112.54 86.46 13.89 2.84 62.07

2011.03
-2,643.22 36.77 2.59 2.44 1.06 171.42 112.20 102.57 86.47 14.48 2.84 62.04

INPUT TARGET
CodKpi 01 02 03 04 05 06 07 08 09 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 KPI Description Net financial position Gross Margin % ROI Total Asset Turnover ROS EBITDA Accounts Receivable Turnover in Days Payables Turnover in Days Rolling average raw material storage Inventory Turnover in Days Investments/Sales % Purchases Number Format Amount Percentage Percentage Numero Percentage Amount Decimal Decimal Decimal Decimal Percentage Percentage

52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 100

Frequency Month Month Month Month Month Month Month Month Month Month Month Month

Time Frame At present At present At present At present At present At present At present At present At present At present At present At present

Band Type + + + + + + + + -

2010.01 -2,310.09 34.81 -11.02 3.14 -3.51 7.55 118.00 96.70 62.23 9.98 2.75 56.19

2010.02 -2,662.51 37.35 -0.94 3.14 -0.30 95.58 118.00 96.70 62.23 9.98 2.75 56.19

2010.03 -2,734.95 33.45 -8.13 3.14 -2.59 52.70 118.00 96.70 62.23 9.98 2.75 56.19

2010.04 -2,543.44 31.25 -11.46 3.14 -3.65 8.43 118.00 96.70 62.23 9.98 2.75 56.19

2010.05 -2,943.54 33.43 4.21 3.14 1.34 360.61 118.00 96.70 62.23 9.98 2.75 56.19

2010.06 -3,042.70 33.31 6.80 3.14 2.16 512.85 118.00 96.70 62.23 9.98 2.75 56.19

2010.07 -3,052.80 33.46 9.23 3.14 2.94 693.28 118.00 96.70 62.23 9.98 2.75 56.19

2010.08 -2,471.82 34.22 11.49 3.14 3.66 810.33 118.00 96.70 62.23 9.98 2.75 56.19

2010.09 -2,422.32 34.57 13.76 3.14 4.38 1,016.12 118.00 96.70 62.23 9.98 2.75 56.19

2010.10 -2,341.74 35.06 16.26 3.14 5.18 1,270.50 118.00 96.70 62.23 9.98 2.75 56.19

2010.11 -2,394.69 35.92 18.83 3.14 6.00 1,539.87 118.00 96.70 62.23 9.98 2.75 56.19

2010.12 -2,122.82 35.74 16.37 3.14 5.21 1,478.93 118.00 96.70 62.23 9.98 2.75 56.19

2011.01 -2,641.35 10.80 21.02 2.85 7.37 -240.80 124.21 90.41 58.02 9.22 0.00 54.47

2011.02 -2,903.27 28.80 21.02 2.85 7.37 4.96 124.21 90.41 58.02 9.22 1.10 51.33

2011.03 -2,659.10 34.12 21.02 2.85 7.37 172.01 124.21 90.41 58.02 9.22 2.41 58.72

2011.04 -2,334.05 35.38 21.02 2.85 7.37 457.04 124.21 90.41 58.02 9.22 4.50 57.63

2011.05 -2,678.33 36.01 21.02 2.85 7.37 751.57 124.21 90.41 58.02 9.22 3.91 57.08

2011.06 -2,935.42 35.46 21.02 2.85 7.37 898.37 124.21 90.41 58.02 9.22 3.60 57.67

2011.07 -3,573.55 36.03 21.02 2.85 7.37 1,176.98 124.21 90.41 58.02 9.22 8.24 57.13

2011.08 -2,927.23 36.39 21.02 2.85 7.37 1,187.61 124.21 90.41 58.02 9.22 7.89 56.74

2011.09 -2,863.72 36.41 21.02 2.85 7.37 1,353.17 124.21 90.41 58.02 9.22 6.95 56.73

2011.10 -2,848.17 35.83 21.02 2.85 7.37 1,363.46 124.21 90.41 58.02 9.22 6.22 57.30

2011.11 -2,899.58 36.59 21.02 2.85 7.37 1,636.97 124.21 90.41 58.02 9.22 5.65 56.54

2011.12 -2,332.59 37.95 21.02 2.85 7.37 2,048.41 124.21 90.41 58.02 9.22 5.29 55.20

2012.01

2012.02

2012.03

47.00 500.00 450.00

47.00 500.00 450.00

47.00 500.00 450.00

2012.04

2012.05

2012.06

2012.07

2012.08

47.00 500.00 450.00

47.00 500.00 450.00

47.00 500.00 450.00

47.00 500.00 450.00

47.00 500.00 450.00

2012.09

2012.10

2012.11

2012.12

2013.01

47.00 500.00 450.00

47.00 500.00 450.00

47.00 500.00 450.00

2013.02

2013.03

2013.04

2013.05

2013.06

2013.07

2013.08

2013.09

2013.10

2013.11

2013.12

2014.01

2014.02

2014.03

2014.04

2014.05

2014.06

2014.07

2014.08

2014.09

2014.10

2014.11

2014.12

Company

2010.09 Perspective FINANCIAL KPI 03-ROI 05-ROS 02-Gross Margin % 09-Rolling average raw material storage 04-Total Asset Turnover 07-Accounts Receivable Turnover in Days 08-Payables Turnover in Days 10-Inventory Turnover in Days 12-% Purchases FINANCIAL Total RISK RISK Total 11-Investments/Sales 01-Net financial position Previous 21.53 6.53 35.71 51.43 3.30 117.23 82.86 11.90 61.07 391.55 2.13 -2,989.67 -2,987.54

2011.09 Actual 4.72 1.92 37.84 80.45 2.46 114.00 102.81 15.83 57.02 417.07 2.75 -2,866.57 -2,863.81 Charge % Charge Band Ind
-16.80 -4.61 2.14 29.03 -0.84 -3.23 19.95 3.93 -4.05 25.51 0.62 123.10 123.72 29.11% -4.12% -78.06% -70.62% 5.98% 56.44% -25.33% -2.76% 24.08% 33.03% -6.63%

2011.09 Target 21.02 7.37 36.41 58.02 2.85 124.21 90.41 9.22 56.73 406.23 6.95 -2,863.72 -2,856.77 Charge TG %Charge TG Band TG
-16.29 -5.45 1.44 22.43 -0.39 -10.21 12.40 6.61 0.29 10.83 -4.19 -2.85 -7.04 -60.35% 0.10% -77.53% -73.96% 3.94% 38.67% -13.68% -8.22% 13.72% 71.65% 0.51%

6 6 5 6 6 5 5 6 5 5 5 5 5

6 6 5 6 6 5 5 6 6 5 6 6 6

04/15/2011

X KPI 1.55

Company

04/15/2011

X KPI 1.55

Company

04/15/2011

X KPI 1.55

Company XYZ

2009.07 2009.08 2009.09 2009.10 2009.11 2009.12 Perspective FINANCIAL KPI 03-ROI 05-ROS 06-EBITDA 02-Gross Margin % 09-Rolling average raw material storage 04-Total Asset Turnover 07-Accounts Receivable Turnover in Days 08-Payables Turnover in Days 10-Inventory Turnover in Days 12-% Purchases FINANCIAL Total RISK RISK Total 11-Investments/Sales 01-Net financial position + + Band + + + + + + -

2010.01 -8.38 -2.81 21.79 37.46 54.54 2.98 133.79 97.89 12.74 59.96 409.97 0.09 -2,243.61 -2,243.52

2010.02 Period 8 12.30 3.72 191.19 36.49 54.17 3.30 123.29 87.07 13.10 65.21 589.85 0.56 -1,931.15 -1,930.59

2010.03 10.14 3.25 269.98 35.86 58.72 3.12 129.03 85.00 12.50 68.93 676.52 0.75 -2,659.67 -2,658.93

2010.04 18.12 5.23 500.19 35.63 53.43 3.46 120.89 86.88 12.25 65.43 901.54 1.25 -2,366.20 -2,364.95

Period 1 Period 2 Period 3 Period 4 Period 5 Period 6 Period 7

Period 9 Period 10

04/15/2011

X KPI 1.43

Company XYZ

2010.05 23.83 6.64 768.36 35.99 46.75 3.59 121.12 91.17 11.58 61.63 1,170.66 1.48 -2,451.27 -2,449.79

2010.06 26.92 7.66 1,038.90 36.13 51.10 3.51 119.51 88.28 11.55 63.69 1,447.25 2.27 -2,766.54 -2,764.26

Period 11 Period 12

04/15/2011

X KPI 1.43

Azienda XYZ

05-ROS Last period of evaluation Period Actual Target Change % Change Indicator Band Same period previous year Change % Change Indicator Band
10.00

2011.09 2010.10
6.38 5.18 1.20 18.82%

Perspective Category Process 2010.11
6.47 6.00 0.47 7.24%

FINANCIAL Profitability Financial

Band Type Frequency Time Frame 2011.02
-2.54 7.37 -9.91 389.77%

+ Month At present

Number Format Area Manager

Percentage Corporate Administrators

2010.12
4.93 5.21 -0.29 -5.85%

2011.01
-7.63 7.37 -14.99 196.56%

2011.03
1.06 7.37 -6.30 -593.70%

2011.04
3.82 7.37 -3.54 -92.73%

2011.05
2.70 7.37 -4.66 -172.57%

2011.06
3.64 7.37 -3.72 -102.30%

2011.07
3.67 7.37 -3.70 -100.85%

2011.08
2.08 7.37 -5.28 -253.51%

2011.09
1.92 7.37 -5.45 -284.07%

p

p

q

q
-2.81 -4.81 171.09%

q
3.72 -6.26 -168.28%

q
3.25 -2.19 -67.34%

q
5.23 -1.41 -26.95%

q
6.64 -3.94 -59.32%

q
7.66 -4.02 -52.47%

q
7.70 -4.03 -52.37%

q
6.14 -4.06 -66.09%

q
6.53 -4.61 -70.62%

q

q

q

q

q

q

q

q

q

VS TARGET q

8.00 6.00 4.00 2.00 0.00

VS PREVIOUS ACTUAL q

-2.00 -4.00 -6.00 -8.00 -10.00

2010.10

2010.11

2010.12

2011.01

2011.02

2011.03

2011.04

2011.05

2011.06

2011.07

2011.08

2011.09

04/15/2011

X KPI 1.43

Azienda XYZ

29-Value of production per day Last period of evaluation Period Actual Target Change % Change Indicator Band Same period previous year Change % Change Indicator Band
1

2010.06 2009.07 2009.08

Perspective Category Process 2009.09

0

Band Type Frequency Time Frame 2009.10 2009.11 2009.12

0 0 0

Number Format Area Manager

0

2010.01
0.00 0.00

2010.02
0.00 0.00

2010.03
0.00 0.00

2010.04
0.00 0.00

2010.05
0.00 0.00

2010.06
0.00 0.00

VS TARGET

0.9 0.8 0.7 0.6 0.5

VS PREVIOUS ACTUAL

0.4 0.3 0.2 0.1 0

2009.07

2009.08

2009.09

2009.10

2009.11

2009.12

2010.01

2010.02

2010.03

2010.04

2010.05

2010.06

04/15/2011

Azienda XYZ 08-Payables Turnover in Days Last period of evaluation Kpi Description Calculation Formula Data Source Target Description Other Information 2010.12 Perspective Category Process
FINANCIAL Operating Cycle Supply Vendor

Band Type Frequency Time Frame

+ Month At present

GrAtPresent Format Area Manager
Decimal Purchasing Manager

NO

Indicates the liquidity of the firm's payables in days.

Average Accounts Payable / (Purchases / 365)

ERP Budget

Period Actual Target Change % Change Indicator Band Same period previous year Change % Change Indicator Band

2010.01
97.89 96.70 1.19 1.22%

2010.02
87.07 96.70 -9.63 -11.06%

2010.03
85.00 96.70 -11.70 -13.76%

2010.04
86.88 96.70 -9.82 -11.30%

2010.05
91.17 96.70 -5.53 -6.07%

2010.06
88.28 96.70 -8.42 -9.54%

2010.07
88.30 96.70 -8.40 -9.52%

2010.08
85.76 96.70 -10.94 -12.75%

2010.09
82.86 96.70 -13.84 -16.70%

2010.10
85.62 96.70 -11.08 -12.94%

2010.11
87.24 96.70 -9.46 -10.84%

2010.12
86.74 96.70 -9.96 -11.48%

p

q

q

q

q

q

q

q

q

q

q

q

04/15/2011

X KPI 1.43

Azienda XYZ

08-Payables Turnover in Days Last period of evaluation Kpi Description Calculation Formula Data Source Target Description Other Information 2010.12

Perspective Category Process

FINANCIAL Operating Cycle Supply Vendor

Band Type Frequency Time Frame

+ Month At present

GrAtPresent Format Area Manager
Decimal Purchasing Manager

NO

Indicates the liquidity of the firm's payables in days.

Average Accounts Payable / (Purchases / 365)

ERP Budget

Period Actual Target Change % Change Indicator Band Same period previous year Change % Change Indicator Band

2010.01

2010.02

2010.03

2010.04

2010.05

2010.06

2010.07

2010.08

2010.09

2010.10

2010.11

2010.12

04/15/2011

X KPI 1.43

Azienda XYZ 09-Rolling average raw material storage Last period of evaluation Period Actual Target Change % Change Indicator Band Same period previous year Change % Change Indicator Band
120.00

2011.08 2010.09
51.43 62.23 -10.80 -21.01%

Perspective Category Process 2010.10
51.26 62.23 -10.97 -21.40%

FINANCIAL Operating Cycle Financial

Band Type Frequency Time Frame 2011.01
114.13 58.02 56.11 49.16%

Month At present

GrAtPresent Number Format Area Manager 2011.04
80.37 58.02 22.36 27.82% Decimal Purchasing Manager

NO

2010.11
52.37 62.23 -9.86 -18.82%

2010.12
50.41 62.23 -11.82 -23.46%

2011.02
86.46 58.02 28.44 32.89%

2011.03
86.47 58.02 28.45 32.90%

2011.05
78.13 58.02 20.11 25.74%

2011.06
79.25 58.02 21.23 26.79%

2011.07
80.92 58.02 22.90 28.30%

2011.08
94.71 58.02 36.70 38.74%

p

p

p

p

q
54.54 59.59 109.26%

q
54.17 32.28 59.59%

q
58.72 27.75 47.26%

q
53.43 26.94 50.42%

q
46.75 31.38 67.11%

q
51.10 28.16 55.10%

q
49.14 31.78 64.67%

q
52.16 42.56 81.59%

q

q

q

q

q

q

q

q

VS TARGET q

100.00 80.00 60.00

VS PREVIOUS ACTUAL q

40.00 20.00 0.00

2010.09

2010.10

2010.11

2010.12

2011.01

2011.02

2011.03

2011.04

2011.05

2011.06

2011.07

2011.08

04/15/2011

Azienda XYZ

09-Rolling average raw material storage Last period of evaluation Period Actual Target Change % Change Indicator Band Same period previous year Change % Change Indicator Band 2011.08 2010.09 2010.10

Perspective Category Process 2010.11

FINANCIAL Operating Cycle Financial

Band Type Frequency Time Frame 2011.01 2011.02

Month At present

GrAtPresent Number Format Area Manager 2011.04
Decimal Purchasing Manager

NO

2010.12

2011.03

2011.05

2011.06

2011.07

2011.08

Data for Month VS TARGET
12 10 8 6

VS PREVIOUS ACTUAL
4 2 0

2010.09

2010.10

2010.11

2010.12

2011.01

2011.02

2011.03

2011.04

2011.05

2011.06

2011.07

2011.08

04/15/2011

KPI SETTING Code Kpi Name 01
Net financial position

Perspective Category Area Manager Process

RISK Financial risk Corporate Administrators Financial

Number Format Band Type Frequency Time Frame

Amount + Month At present

Kpi Description

Financial Debt

Calculation Formula

financial liabilities minus cash and cash equivalents

Data Source

Target Description

Other Information

Company

KPI SETTING Code Kpi Name 02
Gross Margin %

Perspective Category Area Manager Process

FINANCIAL Profitability Corporate Administrators Financial

Number Format Band Type Frequency Time Frame

Percentage + Month At present

Kpi Description

Indicates the relationship between net sales revenue and the cost of goods sold. This ratio should be compared with industry data as it may indicate insufficient volume and excessive purchasing or labor costs.

Calculation Formula

Gross Profit / Net Sales

Data Source

Target Description

Budget

Other Information

04/15/2011

X KPI 1.43

Azienda XYZ

KPI SETTING Code Kpi Name 03
ROI

Perspective Category Area Manager Process

FINANCIAL Profitability Corporate Administrators Financial

Number Format Band Type Frequency Time Frame

Percentage + Month At present

Kpi Description

Measures the income earned on the invested capital

Calculation Formula

Net Income / (Long-term Liabilities + Equity)

Data Source

Target Description

Budget

Other Information

04/15/2011

Company

KPI SETTING Code Kpi Name 04
Total Asset Turnover

Perspective Category Area Manager Process

FINANCIAL Profitability Corporate Administrators Financial

Number Format Band Type Frequency Time Frame

Numero + Month At present

Kpi Description

Measures the activity of the assets and the ability of the business to generate sales through the use of the assets.

Calculation Formula

Net Sales / Average Total Assets

Data Source

Target Description

Budget

Other Information

04/15/2011

X KPI 1.55

KPI SETTING Code Kpi Name 05
ROS

Perspective Category Area Manager Process

FINANCIAL Profitability Corporate Administrators Financial

Number Format Band Type Frequency Time Frame

Percentage + Month At present

Kpi Description

A measure of a company's profitability, equal to a fiscal year's pre-tax income divided by total sales

Calculation Formula

fiscal year's pre-tax income divided by total sales

Data Source

Target Description

Other Information

KPI SETTING Code Kpi Name 06
EBITDA

Perspective Category Area Manager Process

FINANCIAL Profitability Corporate Administrators Financial

Number Format Band Type Frequency Time Frame

Amount + Month At present

Kpi Description

A measure of a company's operating cash flow based on data from the company's income statement

Calculation Formula

Earnings before the deduction of interest expenses, taxes, depreciation, and amortization.

Data Source

Target Description

Other Information

KPI SETTING Code Kpi Name 07
Accounts Receivable Turnover in Days

Perspective Category Area Manager Process

FINANCIAL Operating Cycle Sales Manager Customer

Number Format Band Type Frequency Time Frame

Decimal Month At present

Kpi Description

Indicates the liquidity of the company's receivables in days.

Calculation Formula

Average Gross Receivables / (Annual Net Sales / 365)

Data Source

Erp

Target Description

Budget

Other Information

KPI SETTING Code Kpi Name 08
Payables Turnover in Days

Perspective Category Area Manager Process

FINANCIAL Operating Cycle Purchasing Manager Supply Vendor

Number Format Band Type Frequency Time Frame

Decimal + Month At present

Kpi Description

Indicates the liquidity of the firm's payables in days.

Calculation Formula

Average Accounts Payable / (Purchases / 365)

Data Source

ERP

Target Description

Budget

Other Information

KPI SETTING Code Kpi Name 09
Rolling average raw material storage

Perspective Category Area Manager Process

FINANCIAL Operating Cycle Purchasing Manager Financial

Number Format Band Type Frequency Time Frame

Decimal Month At present

Kpi Description

Calculation Formula

Data Source

Target Description

Other Information

KPI SETTING Code Kpi Name 10
Inventory Turnover in Days

Perspective Category Area Manager Process

FINANCIAL Operating Cycle Production Manager Financial

Number Format Band Type Frequency Time Frame

Decimal Month At present

Kpi Description

Indicates the liquidity of the inventory in days.

Calculation Formula

Average Inventory / (Cost of Goods Sold / 365)

Data Source

Target Description

Other Information

KPI SETTING Code Kpi Name 11
Investments/Sales

Perspective Category Area Manager Process

RISK Financial risk Corporate Administrators Financial

Number Format Band Type Frequency Time Frame

Percentage + Month At present

Kpi Description

Calculation Formula

Data Source

Target Description

Other Information

KPI SETTING Code Kpi Name 12
% Purchases

Perspective Category Area Manager Process

FINANCIAL Costs Purchasing Manager Financial

Number Format Band Type Frequency Time Frame

Percentage Month At present

Kpi Description

Calculation Formula

Data Source

Target Description

Other Information

KPI SETTING Code Kpi Name 13 Perspective Category Area Manager Process Number Format Band Type Frequency Time Frame

Kpi Description

Calculation Formula

Data Source

Target Description

Other Information

KPI SETTING Code Kpi Name 14 Perspective Category Area Manager Process Number Format Band Type Frequency Time Frame

Kpi Description

Calculation Formula

Data Source

Target Description

Other Information

KPI SETTING Code Kpi Name 15 Perspective Category Area Manager Process Number Format Band Type Frequency Time Frame

Kpi Description

Calculation Formula

Data Source

Target Description

Other Information

KPI SETTING Code Kpi Name 16 Perspective Category Area Manager Process Number Format Band Type Frequency Time Frame

Kpi Description

Calculation Formula

Data Source

Target Description

Other Information

KPI SETTING Code Kpi Name 17 Perspective Category Area Manager Process Number Format Band Type Frequency Time Frame

Kpi Description

Calculation Formula

Data Source

Target Description

Other Information

KPI SETTING Code Kpi Name 18 Perspective Category Area Manager Process Number Format Band Type Frequency Time Frame

Kpi Description

Calculation Formula

Data Source

Target Description

Other Information

KPI SETTING Code Kpi Name 19 Perspective Category Area Manager Process Number Format Band Type Frequency Time Frame

Kpi Description

Calculation Formula

Data Source

Target Description

Other Information

KPI SETTING Code Kpi Name 20 Perspective Category Area Manager Process Number Format Band Type Frequency Time Frame

Kpi Description

Calculation Formula

Data Source

Target Description

Other Information

KPI SETTING Code Kpi Name 21 Perspective Category Area Manager Process Number Format Band Type Frequency Time Frame

Kpi Description

Calculation Formula

Data Source

Target Description

Other Information

KPI SETTING Code Kpi Name 22 Perspective Category Area Manager Process Number Format Band Type Frequency Time Frame

Kpi Description

Calculation Formula

Data Source

Target Description

Other Information

Azienda XYZ

KPI SETTING Code Kpi Name 23 Perspective Category Area Manager Process Number Format Band Type Frequency Time Frame

Kpi Description

Calculation Formula

Data Source

Target Description

Other Information

04/15/2011

X KPI 1.43

Azienda XYZ

KPI SETTING Code Kpi Name 24 Perspective Category Area Manager Process Number Format Band Type Frequency Time Frame

Kpi Description

Calculation Formula

Data Source

Target Description

Other Information

04/15/2011

X KPI 1.43

KPI SETTING Code Kpi Name 25 Perspective Category Area Manager Process Number Format Band Type Frequency Time Frame

Kpi Description

Calculation Formula

Data Source

Target Description

Other Information

KPI SETTING Code Kpi Name 26 Perspective Category Area Manager Process Number Format Band Type Frequency Time Frame

Kpi Description

Calculation Formula

Data Source

Target Description

Other Information

KPI SETTING Code Kpi Name 27 Perspective Category Area Manager Process Number Format Band Type Frequency Time Frame

Kpi Description

Calculation Formula

Data Source

Target Description

Other Information

KPI SETTING Code Kpi Name 28 Perspective Category Area Manager Process Number Format Band Type Frequency Time Frame

Kpi Description

Calculation Formula

Data Source

Target Description

Other Information

KPI SETTING Code Kpi Name 29 Perspective Category Area Manager Process Number Format Band Type Frequency Time Frame

Kpi Description

Calculation Formula

Data Source

Target Description

Other Information

KPI SETTING Code Kpi Name 30 Perspective Category Area Manager Process Number Format Band Type Frequency Time Frame

Kpi Description

Calculation Formula

Data Source

Target Description

Other Information

KPI SETTING Code Kpi Name 31 Perspective Category Area Manager Process Number Format Band Type Frequency Time Frame

Kpi Description

Calculation Formula

Data Source

Target Description

Other Information

KPI SETTING Code Kpi Name 32 Perspective Category Area Manager Process Number Format Band Type Frequency Time Frame

Kpi Description

Calculation Formula

Data Source

Target Description

Other Information

KPI SETTING Code Kpi Name 33 Perspective Category Area Manager Process Number Format Band Type Frequency Time Frame

Kpi Description

Calculation Formula

Data Source

Target Description

Other Information

KPI SETTING Code Kpi Name 34 Perspective Category Area Manager Process Number Format Band Type Frequency Time Frame

Kpi Description

Calculation Formula

Data Source

Target Description

Other Information

KPI SETTING Code Kpi Name 35 Perspective Category Area Manager Process Number Format Band Type Frequency Time Frame

Kpi Description

Calculation Formula

Data Source

Target Description

Other Information

KPI SETTING Code Kpi Name 36 Perspective Category Area Manager Process Number Format Band Type Frequency Time Frame

Kpi Description

Calculation Formula

Data Source

Target Description

Other Information

KPI SETTING Code Kpi Name 37 Perspective Category Area Manager Process Number Format Band Type Frequency Time Frame

Kpi Description

Calculation Formula

Data Source

Target Description

Other Information

KPI SETTING Code Kpi Name 38 Perspective Category Area Manager Process Number Format Band Type Frequency Time Frame

Kpi Description

Longevity; duration of service or employment. Often used to indicate how long an employee has worked at a company or an individual has belonged to an organization

Calculation Formula

Data Source

Target Description

Other Information

KPI SETTING Code Kpi Name 39 Perspective Category Area Manager Process Number Format Band Type Frequency Time Frame

Kpi Description

Calculation Formula

Data Source

Target Description

Other Information

KPI SETTING Code Kpi Name 40 Perspective Category Area Manager Process Number Format Band Type Frequency Time Frame

Kpi Description

Calculation Formula

Data Source

Target Description

Other Information

KPI SETTING Code Kpi Name 41 Perspective Category Area Manager Process Number Format Band Type Frequency Time Frame

Kpi Description

Calculation Formula

Data Source

Target Description

Other Information

KPI SETTING Code Kpi Name 42 Perspective Category Area Manager Process Number Format Band Type Frequency Time Frame

Kpi Description

Calculation Formula

Data Source

Target Description

Other Information

KPI SETTING Code Kpi Name 43 Perspective Category Area Manager Process Number Format Band Type Frequency Time Frame

Kpi Description

Calculation Formula

Data Source

Target Description

Other Information

KPI SETTING Code Kpi Name 44 Perspective Category Area Manager Process Number Format Band Type Frequency Time Frame

Kpi Description

Calculation Formula

Data Source

Target Description

Other Information

KPI SETTING Code Kpi Name 45 Perspective Category Area Manager Process Number Format Band Type Frequency Time Frame

Kpi Description

Calculation Formula

Data Source

Target Description

Other Information

KPI SETTING Code Kpi Name 46 Perspective Category Area Manager Process Number Format Band Type Frequency Time Frame

Kpi Description

Calculation Formula

Data Source

Target Description

Other Information

KPI SETTING Code Kpi Name 47 Perspective Category Area Manager Process Number Format Band Type Frequency Time Frame

Kpi Description

Calculation Formula

Data Source

Target Description

Other Information

KPI SETTING Code Kpi Name 48 Perspective Category Area Manager Process Number Format Band Type Frequency Time Frame

Kpi Description

Calculation Formula

Data Source

Target Description

Other Information

KPI SETTING Code Kpi Name 49 Perspective Category Area Manager Process Number Format Band Type Frequency Time Frame

Kpi Description

Calculation Formula

Data Source

Target Description

Other Information

KPI SETTING Code Kpi Name 50 Perspective Category Area Manager Process Number Format Band Type Frequency Time Frame

Kpi Description

Calculation Formula

Data Source

Target Description

Other Information

KPI SETTING Code Kpi Name 51 Perspective Category Area Manager Process Number Format Band Type Frequency Time Frame

Kpi Description

Calculation Formula

Data Source

Target Description

Other Information

KPI SETTING Code Kpi Name 52 Perspective Category Area Manager Process Number Format Band Type Frequency Time Frame

Kpi Description

Calculation Formula

Data Source

Target Description

Other Information

KPI SETTING Code Kpi Name 53 Perspective Category Area Manager Process Number Format Band Type Frequency Time Frame

Kpi Description

Calculation Formula

Data Source

Target Description

Other Information

KPI SETTING Code Kpi Name 54 Perspective Category Area Manager Process Number Format Band Type Frequency Time Frame

Kpi Description

Calculation Formula

Data Source

Target Description

Other Information

KPI SETTING Code Kpi Name 55 Perspective Category Area Manager Process Number Format Band Type Frequency Time Frame

Kpi Description

Calculation Formula

Data Source

Target Description

Other Information

KPI SETTING Code Kpi Name 56 Perspective Category Area Manager Process Number Format Band Type Frequency Time Frame

Kpi Description

Calculation Formula

Data Source

Target Description

Other Information

KPI SETTING Code Kpi Name 57 Perspective Category Area Manager Process Number Format Band Type Frequency Time Frame

Kpi Description

Calculation Formula

Data Source

Target Description

Other Information

KPI SETTING Code Kpi Name 58 Perspective Category Area Manager Process Number Format Band Type Frequency Time Frame

Kpi Description

Calculation Formula

Data Source

Target Description

Other Information

KPI SETTING Code Kpi Name 59 Perspective Category Area Manager Process Number Format Band Type Frequency Time Frame

Kpi Description

Calculation Formula

Data Source

Target Description

Other Information

KPI SETTING Code Kpi Name 60 Perspective Category Area Manager Process Number Format Band Type Frequency Time Frame

Kpi Description

Calculation Formula

Data Source

Target Description

Other Information

KPI SETTING Code Kpi Name 61 Perspective Category Area Manager Process Number Format Band Type Frequency Time Frame

Kpi Description

Calculation Formula

Data Source

Target Description

Other Information

KPI SETTING Code Kpi Name 62 Perspective Category Area Manager Process Number Format Band Type Frequency Time Frame

Kpi Description

Calculation Formula

Data Source

Target Description

Other Information

KPI SETTING Code Kpi Name 63 Perspective Category Area Manager Process Number Format Band Type Frequency Time Frame

Kpi Description

Calculation Formula

Data Source

Target Description

Other Information

KPI SETTING Code Kpi Name 64 Perspective Category Area Manager Process Number Format Band Type Frequency Time Frame

Kpi Description

Calculation Formula

Data Source

Target Description

Other Information

KPI SETTING Code Kpi Name 65 Perspective Category Area Manager Process Number Format Band Type Frequency Time Frame

Kpi Description

Calculation Formula

Data Source

Target Description

Other Information

KPI SETTING Code Kpi Name 66 Perspective Category Area Manager Process Number Format Band Type Frequency Time Frame

Kpi Description

Calculation Formula

Data Source

Target Description

Other Information

KPI SETTING Code Kpi Name 67 Perspective Category Area Manager Process Number Format Band Type Frequency Time Frame

Kpi Description

Calculation Formula

Data Source

Target Description

Other Information

KPI SETTING Code Kpi Name 68 Perspective Category Area Manager Process Number Format Band Type Frequency Time Frame

Kpi Description

Calculation Formula

Data Source

Target Description

Other Information

KPI SETTING Code Kpi Name 69 Perspective Category Area Manager Process Number Format Band Type Frequency Time Frame

Kpi Description

Calculation Formula

Data Source

Target Description

Other Information

KPI SETTING Code Kpi Name 70 Perspective Category Area Manager Process Number Format Band Type Frequency Time Frame

Kpi Description

Calculation Formula

Data Source

Target Description

Other Information

KPI SETTING Code Kpi Name 71 Perspective Category Area Manager Process Number Format Band Type Frequency Time Frame

Kpi Description

Calculation Formula

Data Source

Target Description

Other Information

KPI SETTING Code Kpi Name 72 Perspective Category Area Manager Process Number Format Band Type Frequency Time Frame

Kpi Description

Calculation Formula

Data Source

Target Description

Other Information

Azienda XYZ

KPI SETTING Code Kpi Name 73 Perspective Category Area Manager Process Number Format Band Type Frequency Time Frame

Kpi Description

Calculation Formula

Data Source

Target Description

Other Information

04/15/2011

KPI SETTING Code Kpi Name 74 Perspective Category Area Manager Process Number Format Band Type Frequency Time Frame

Kpi Description

Calculation Formula

Data Source

Target Description

Other Information

KPI SETTING Code Kpi Name 75 Perspective Category Area Manager Process Number Format Band Type Frequency Time Frame

Kpi Description

Calculation Formula

Data Source

Target Description

Other Information

KPI SETTING Code Kpi Name 76 Perspective Category Area Manager Process Number Format Band Type Frequency Time Frame

Kpi Description

Calculation Formula

Data Source

Target Description

Other Information

KPI SETTING Code Kpi Name 77 Perspective Category Area Manager Process Number Format Band Type Frequency Time Frame

Kpi Description

Calculation Formula

Data Source

Target Description

Other Information

KPI SETTING Code Kpi Name 78 Perspective Category Area Manager Process Number Format Band Type Frequency Time Frame

Kpi Description

Calculation Formula

Data Source

Target Description

Other Information

KPI SETTING Code Kpi Name 79 Perspective Category Area Manager Process Number Format Band Type Frequency Time Frame

Kpi Description

Calculation Formula

Data Source

Target Description

Other Information

KPI SETTING Code Kpi Name 80 Perspective Category Area Manager Process Number Format Band Type Frequency Time Frame

Kpi Description

Calculation Formula

Data Source

Target Description

Other Information

KPI SETTING Code Kpi Name 81 Perspective Category Area Manager Process Number Format Band Type Frequency Time Frame

Kpi Description

Calculation Formula

Data Source

Target Description

Other Information

KPI SETTING Code Kpi Name 82 Perspective Category Area Manager Process Number Format Band Type Frequency Time Frame

Kpi Description

Calculation Formula

Data Source

Target Description

Other Information

KPI SETTING Code Kpi Name 83 Perspective Category Area Manager Process Number Format Band Type Frequency Time Frame

Kpi Description

Calculation Formula

Data Source

Target Description

Other Information

KPI SETTING Code Kpi Name 84 Perspective Category Area Manager Process Number Format Band Type Frequency Time Frame

Kpi Description

Calculation Formula

Data Source

Target Description

Other Information

KPI SETTING Code Kpi Name 85 Perspective Category Area Manager Process Number Format Band Type Frequency Time Frame

Kpi Description

Calculation Formula

Data Source

Target Description

Other Information

KPI SETTING Code Kpi Name 86 Perspective Category Area Manager Process Number Format Band Type Frequency Time Frame

Kpi Description

Calculation Formula

Data Source

Target Description

Other Information

KPI SETTING Code Kpi Name 87 Perspective Category Area Manager Process Number Format Band Type Frequency Time Frame

Kpi Description

Calculation Formula

Data Source

Target Description

Other Information

KPI SETTING Code Kpi Name 88 Perspective Category Area Manager Process Number Format Band Type Frequency Time Frame

Kpi Description

Calculation Formula

Data Source

Target Description

Other Information

KPI SETTING Code Kpi Name 89 Perspective Category Area Manager Process Number Format Band Type Frequency Time Frame

Kpi Description

Calculation Formula

Data Source

Target Description

Other Information

KPI SETTING Code Kpi Name 90 Perspective Category Area Manager Process Number Format Band Type Frequency Time Frame

Kpi Description

Calculation Formula

Data Source

Target Description

Other Information

KPI SETTING Code Kpi Name 91 Perspective Category Area Manager Process Number Format Band Type Frequency Time Frame

Kpi Description

Calculation Formula

Data Source

Target Description

Other Information

KPI SETTING Code Kpi Name 92 Perspective Category Area Manager Process Number Format Band Type Frequency Time Frame

Kpi Description

Calculation Formula

Data Source

Target Description

Other Information

KPI SETTING Code Kpi Name 93 Perspective Category Area Manager Process Number Format Band Type Frequency Time Frame

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KPI SETTING Code Kpi Name 94 Perspective Category Area Manager Process Number Format Band Type Frequency Time Frame

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KPI SETTING Code Kpi Name 95 Perspective Category Area Manager Process Number Format Band Type Frequency Time Frame

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KPI SETTING Code Kpi Name 96 Perspective Category Area Manager Process Number Format Band Type Frequency Time Frame

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KPI SETTING Code Kpi Name 97 Perspective Category Area Manager Process Number Format Band Type Frequency Time Frame

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KPI SETTING Code Kpi Name 98 Perspective Category Area Manager Process Number Format Band Type Frequency Time Frame

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KPI SETTING Code Kpi Name 99 Perspective Category Area Manager Process Number Format Band Type Frequency Time Frame

Kpi Description

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KPI SETTING Code Kpi Name 100 Perspective Category Area Manager Process Number Format Band Type Frequency Time Frame

Kpi Description

Calculation Formula

Data Source

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