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Developing Your
Organization’s
Improvisation
Capacity
Pamela Meyer, Ph.D.
pmeyerphd

Meyer Creativity Associates • meyercreativity.com

 PLAY
WORK

Meyer Creativity Associates • meyercreativity.com

 Improvisation Capacity
The ability to
res pond to the
A l i v e l y A belief in one’s
unexpected and
Competence
unplanned using awareness of
Consciousness own and others’
Confidence
a v a i l a b l e possibilities a b i l i t i e s
r e s o u r c e s

Meyer Creativity Associates • meyercreativity.com

Meyer Creativity Associates • meyercreativity.com
Meyer Creativity Associates • meyercreativity.com
Playspace is space for . . .

people
improvised
to play
new roles
play

more
play of play in
new ideas
the system
 Improvisation Capacity

Meyer Creativity Associates • meyercreativity.com

Results

• Grew from 6 locations to 175+ Find the revolution before it

• $140 million to $9.37 billion finds you. A revolution is
anything that is changing the
• Most Admired Financial industry you do business in . . .
Services
Be Company
A Permission-Giver —Ray Davis, CEO

• Fortune 100 Best Companies to

& Boundary-Setter
Work For
• Top 125 Training Departments

Lani Hayward, EVP of Creative Strategies

Meyer Creativity Associates • meyercreativity.com
 Playspace to Profits

Playspace Engagement Profits

 What is the ROI?
Agility

Agile firms grow revenue 37%

faster and generate 30% higher
profits than non-agile companies.

Glenn, M. (2009). Organisational agility: How business can survive

and thrive in turbulent times: Economist Intelligence Unit.
 What is the ROI?
Engagement
Employees with the highest levels of commitment perform 20%
better and are 87% less likely to leave the organization

High engagement companies return up to 39% more in earnings

per share than low-engagement companies

Corporate Leadership Council. (2004). Driving performance and retention through employee
engagement. Washington, DC: Corporate Executive Board.
Kulesa (2006). Engaged employees help boost the bottom line (Research report). Chicago, IL:
ISR Insights.
 What is the ROI?
Innovation

Research shows a significant decrease in

turnover and increase in job satisfaction
by those who describe the workspace as
innovative.

McFadden, M., and Demetriou, E. (1993). The role of immediate work environment factors in the turnover
process: A systemic intervention. Applied Psychology: An International Review, 42, 97-115.
Robinson, S. E., Roth, S. L., & Brown, L. L. (1993). Morale and job satisfaction among nurses: What
can hospitals do? Journal of Applied Social Psychology, 23, 244-251.
 Learning & Development
Strategies

T & D Strategies to
Develop Improv
• Minimal Structure Capacity & Playspace • Recognize improv
• Informal Learning success
• Formal
• Resource & Idea • Ask: When are we
• Informal most agile?
Sharing

Reinforcement &
Systems & Processes
Reward

Meyer Creativity Associates • meyercreativity.com

Sustaining Your Capacity

Visit meyercreativity.com
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Regular Updates & Resources via:
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