Organizational Structure

Case Study 2

Use your own laboratory or one with which you are familiar in the following situation.
You have been asked to participate in a strategic planning exercise representing the
laboratory for a multi-site health system. Your hospital has had traditional approach to
managing the organization. The health system desires to have a fresh look at all aspects
of organization

Issues and Questions:

1. Describe the current structure of the health system, the hospital, and the
laboratory.

Hospital A is a public traditional hospital located in an urban setting that is slowly

progressing. It incorporates the basic healthcare equipment but is still struggling to
deliver healthcare services to cater to its patients. As for its laboratory, it is not equipped
with high-precision laboratory equipment but still can function to aid the laboratory
requests.

2. Looking at a laboratory as an open system, list things external to the laboratory

which will influence its operation and structure.

The external factors to be considered in a laboratory that influences its operation and
structure are as follows: the role of the government in providing financial support to
healthcare facility plays a vital role in order for the latter to be equipped with accurate
and precised equipment as well as to properly compensate the healthcare workers.
Another external factor that influences the operation and structure of the laboratory is the
environmental system because it can have an influence or a direct impact on the operating
process.

3. What are factors internal to the laboratory that you will need to consider in
making any changes to the system?

The internal factors that are essential to consider in making changes to the laboratory
system are well-established quality management system that is significant for a functional
and quality laboratory as it stimulates an efficient workflow and outcome, effective
communication is also critical so that misunderstandings can be prevented, competent
workers in the laboratory needs to be considered as well on the grounds that it fosters an
aligned workforce and establishes a quality performance. Lastly, the usage of durable
materials in building laboratories is also an internal factor to be considered because using
the right material reduces maintenance costs.