As defined, capacity is a major determinant of operating
costs and is considered a ceiling on output. Therefore, capacity decision is important. It results to potential benefits from designing flexible systems, it can affect competitiveness, it involves substantial financial and other resources, and it results to a significant impact on the organization’s chance to get future demands. Capacity decision is strategic and long-term in nature although there are three levels: long-term, intermediate term, and short-term. Basically, it impacts all the areas of the organization as it is basically the root of all operations.