Renato P Lacerda

1352 W 12600 S, Riverton, Utah,

84065
(801) 503-8605
U1310035@umail.utah.edu
EXPERIENCE

U of U Hospital, 50 N Medical Dr — Desktop Support Technician SKILLS

12/2019 - 11/2020 ​Type 30 wpm

Responsibilities: diagnosing, repairing, and maintaining hardware ​Physically fit

and software components, ensuring the smooth running of the
computer systems within the University of Utah hospital. Other ​Always willing to learn new
responsibilities included installing and configuring computer things
hardware and being the primary point of contact for IT support
within a company. Familiar with re-imaging and implementing
software using, Semantic Manage Portal, Ghost Symantec
AWARDS
Solution Suite, Active Directory, Windows 10, and macOS 11.0.
Certified SBCA
Synergy, 2058 south 3260 West — Satellite Technician Certified By The Utah Folk
02/2014 - 07/2019 Arts Apprenticeship Project
Repair and install satellite systems; effectively troubleshoot electrical
problems, maximize company services, handle customer complaints,
and answer questions pertaining to system issues.
LANGUAGES

English, Portuguese, and

Riddle and Associates—Debt Recovery Representative
Spanish
07/2012 - 11/2014

Responsible for locating businesses and costumes with back-due

accounts and notifying them by mail, email, or telephone. Daily
PROJECTS
activities include negotiating repayment plans and maintaining
electronic account and collection records.
Rehab Project — Assist with
Education equipment at The U of U Health
Craig H. Neilsen Rehabilitation
Salt Lake community college, Taylorsville Campus — Hospital.
Associates of General Studies with a Major in Pre-Health

01/2015- 07/2019

The University of Utah, 201 Presidents’ Cir, SLC — junior year at

bachelor’s of Computer Science
Renato P Lacerda
1352 W 12600 S, Riverton, Utah,
84065
(801) 503-8605
u1310035@umail.utah.edu

References

Nicholas Basilio
Co-worker
+1(801) 651-5611

Tiago Pasin
Administrator
+1 (801) 637-1878

Jason Mcphee
Senior Sells Rep
+1 (801) 558-2773