Executive Post Graduate Diploma in Management

Subject Outline

Subject Name Organization Behaviour & Human Resource Management

Subject Code MGT 404

Subject Credits 4

Instructor

Office Hours By Appointment only

 In recent years organizations have felt a strong need for an
effective approach to managing human relations and ‘people
issues’ at work. It is being increasingly realized that the employees
are the cornerstone of a competitive advantage. The human
capital has a tremendous impact on an organization’s
Summary/Overview performance. Moreover globalization and advances in technology have
altered the concept of ‘work’. This change has focused on
teams for effective operations, there is a greater demand for
multi-skilled employees thereby forcing organizations to review
how to attract, select, appraise and remunerate the employees.
The course in Organization Behaviour & Human Resource
Management is in response to this need.
 • The objective of this course is to help students to acquire the
specific concepts, skills, techniques associated with the
management of the human resources of the organization.

• The course will familiarize the students with the common HR

practices, the problems within the field and will equip them
with the knowledge and skills to deal more effectively with
the employees of the organization
• This course also exposes students to advanced behavioural
science theories and applications in management. Organizational
behaviour (OB) is an interdisciplinary field drawing from
numerous disciplines including psychology, sociology, economics,
organization theory, statistics, and many others. After an
overview of OB and how to assess the value-
added of "soft" management interventions, topics will include

Aims work motivation, work attitudes, newcomer socialization,

"natural" and nominal work teams, leadership, decision
making, and management of change.

Specifically

o Discover What Makes Teams Effective o

Identify Key Facets of Organizational Culture o
Gain Self-Knowledge Through Application of
Leadership Models o Uncover What Motivates
Subordinates, Colleagues, and Managers
o Recognize the Complexities of
Organizational Change o Diagnose
Management Problems and Recommend
Appropriate Solutions o Understand the broad
tenets of Employee Selection and Man power planning

o Application of Performance Assessment systems

including appraisal, training and development and
rewards.
o A good understanding of organizational safety.

Core Learning Outcomes

Learning Outcomes
On completion of this unit you should be able to:
1.Describe and explain the cultural, contextual and
personal factors that influence people interactions
within teams and your ability to function and
manage effectively in a dynamic environment.
2.Understand your own personal and cultural
values and behavioural preferences when working
in a team environment and how those values and
behavioural preferences impact the ability of a
multicultural team to work effectively.
3.Apply your knowledge of OB & HRM, contextual and
personal factors that influence personnel
interactions to improve processes associated with
working in a multicultural business environment.
4.Diagnose personal and leadership factors that
help or hinder multicultural team effectiveness.
5.Understand the characteristics that will contribute
to your success as an expatriate manager working
for a multinational firm, and the extent to which you
currently possess those characteristics.
6.Describe and explain approaches to the ethical
conduct of business in a global environment.
Assessment Criteria
To achieve the learning outcome you
must demonstrate the ability to:
1. In exams, presentations and case
studies, participants should bring out
theoretical concepts very clearly.
2 In exams, discussions and presentations,
participants should be able to show their
grasp of the overall purpose of OB & HR
Management and its place in organization
strategy as well as business strategy.
3 Case development, analysis and
presentations should reveal the participants
ability to be able to grasp the fundamentals
of OB & HR
4 Students should be able to prepare a HR
plan and indicate a grasp of the practical
application of OB & HR
.

We will spend time in class in a variety of ways: I will do some

Approach to Learning
lecturing, together we’ll discuss the course material through
exchange of ideas, working on cases, and engaging in
experiential activities to help ensure that you understand the
wide variety of diverse issues covered in the class, have the
knowledge and skills necessary to meet the course objectives
and have a complete grounding to embark upon and navigate a
career in management.
Class participation is highly valued. Appropriate participation
requires regular, on-time attendance, reading assigned material,
preparing for class activities and cases, thinking about the issues,
and taking an active part in class discussions. I expect that you
will have read the assigned material and come to class
 ready to discuss it and share new ideas.
Active Learning:
Because this course relies heavily on in-class discussion, a part of
your grade will be determined from active learning through class
participation. Active learning means that you take responsibility
for your learning and for establishing a positive atmosphere.
We’ll treat the classroom experience with the same respect we
would one’s work environment, with long term relationships and
consequences in mind.
Prepare - Study the assigned material, taking care to prepare
thoroughly and to develop informed individual responses to the
questions invoked. Try to make a connection between the
readings and other course content. Assigned articles will not
always be fully reviewed separately — you are assumed to have
read and understood them, and to have thought about how they
apply to a case or various concepts. You may also be asked at
random to share an article synopsis with the class.
Participate, Contribute and Support – There will be plenty of
opportunity for you to volunteer and participate in the course. If
you do not offer thoughtful commentary, it will be assumed that
you are not prepared. That said, airtime is a scarce resource so
please use it wisely. Furthermore, you will be not be rewarded
simply for speaking up. You are encouraged to use your good
graces to interact openly with others, to support their learning
experience with excellent listening skills, to question people’s
ideas in a respectful manner, and to respond rather than react. It
is your people skills that set you apart in an organization; the
same principles exist during your advanced studies. (n.b. If you
are absent due to illness or emergency, it is your responsibility to
learn from a fellow student what you missed.)
Plug into the learning environment, not the wall – In a seminar
course such as this, where human interaction is the best learning
too please avoid lap tops.

In summary, the Active Learning component includes class

involvement and demonstration of admirable personal
leadership. Your grade will be determined by mandatory
attendance, preparation for class, your active participation in
exercises, contribution to discussions, your listening skills,
desirable people skills, and the extent to which you enable (and
Encourage) your classmates to engage. Please promote
interdependence, and help each other

Participants will be tested both conceptually and on

application of concept on areas related to OB & HR by the
Assessment Strategy
following methods:
o In depth case analysis
 o Submission
of reports
o Quizzes o
Written tests
Submission
Learning Outcomes day/week
Assessment Description of Assessed (assignments) or
No Weight %
Method* Assessment Method length (exam)
1 2 3 4
CS Case Study X X X
Fortnight
PF Preparation of cases for X X X As scheduled
class discussion
EX Written X X X X As scheduled
RE HR Plans X Three Weeks

*The following codes for assessment methods apply:-

LR literature review PC practical

CB computer-based PF performance
CS case study PL placement
DI dissertation or project PO portfolio
EX exam PR presentation
GR group report RE individual report
DTA during term test OR oral
OT other

Outline Teaching Schedule

Session Session Topics

A Foundation

Session 1 What is Organization Behaviour & Human Resource Management?

B Conceptual Understanding of OB

Session 2 Motivation and Goal Setting

Session 3 Leadership
Session 4 Organizational culture & diversity.
Session 5 Attitudes & Personality
Session 6 Case Study/ Presentation
C Conceptual Understanding of HR
Session 7 Case Study/ Presentation
Session 8 Job Analysis & Manpower Planning
Session 9 Employee Selection , Performance Appraisal & Training and Development
 Session 10 Organizational Safety & Compensation
Recommended Resources
Essential Textbook

OBHR - South Asian Perspective Edition, Nelson/ Quick/

Khandelwal/Denis/Griffin/Sarkar, Cengage

Reference Books:
• Rao, VSP, 2nd Edition Human Resource Management, Excel Books, New Delhi
• Armstrong, Michael (2005) Human Resource Management Practice. Kogan Page Ltd.
• Bohlander, George and Snell, Scott (2004) Managing Human Resources. Thomson
SouthWestern
• DeCenzo, A David and Robbins, P Stephen (2002) Personnel/ Human Resource
Management. New Delhi: Prentice-Hall of India

Journals:

In class
Articles: (HBR)
In class

Internet Sites:
www.shrm.org www.hrps.org
www.emeraldinsight.com/HR.htm
www.ihrm.com www.citehr.com
http://harvardbusinessonline.hbsp.harvard.edu
http://knowledge.wharton.upenn.edu http://hr.blr.com http://intl-HR.sagepub.com
https://www.cia.gov/library/publications/the-world-factbook