Professional Documents
Culture Documents
BY LAWS,
RULES
AND REGULATIONS
ABUARISH GENERAL HOSPITAL
ABUARISH, GIZAN, KSA
Table of Contents:
1 Acknowledgments
3 PREAMBLE
4 Section 1. INTRODUCTION:
5 Section 2. PURPOSE:
6 Section 3. DEFINITION:
8 Section 4. POLICY:
50 Section 7. REFERENCES:
PREAMBLE
WHEREAS
this Hospital is a corporation organized under the ministry of health laws.; and
WHEREAS,
its purpose is to serve as a general hospital providing patient care, education, and
research; and
WHEREAS,
it is recognized that the medical staff is responsible for the quality of medical care in
the hospital and must accept and discharge this responsibility, subject to the ultimate
authority of the hospital governing body, and that the cooperative efforts of the
medical staff, the chief executive officer and the governing body are necessary to
fulfill the hospital's obligations to its patients.
THEREFORE,
the physicians and dentists practicing in this hospital hereby organize themselves
into a medical staff in conformity with these bylaws.
Section 1. INTRODUCTION:
Abu Arish General Hospital is a healthcare facility that provides secondary medical services for the
community of Jazan. The Hospital aims for full utilization of available resources in the highest
standards of care services. The Hospital also supports the academic programs in different health care
aspects within its scope of services.
The Hospital recognizes that it is under the guidance and support of the Ministry of Health and
Ministry of Finance. The ultimate responsibility for the provision of care, staff development and
outcome of services is with the MOH Director appointed by the Ministry of Health. The Medical
Director holds responsibilities relevant to the conduct of the medical staff and the department and
services under his supervision.
Section 2. PURPOSE:
The purposes of the Medical Staff By Laws, Rules and Regulations are:
2.1. To facilitate provision of quality care to Hospital patients admitted to or treated in any of the
facilities, departments, or divisions of the Hospital regardless of race, gender, creed, disability or
national origin.
2.2. To create a system of self-governance, and to initiate and maintain rules and regulations
governing the conduct of the Medical Staff, subject to the ultimate authority and the standards set forth
by national and the relevant international accreditation agency or agencies that have been selected by
the Hospital.
2.3. To constitute a professional body to provide its Medical Staff members with mutual education,
consultation, and professional support, and to maintain a level of quality and efficiency.
2.4. To serve as the professional body through which individual practitioners may obtain
membership and clinical privileges at the Hospital.
2.5. To provide a method whereby the Medical Staff may participate in the decision-making process
pertaining to medical matters that may be resolved by the Medical Staff in collaboration with the
Hospital Executive Committee and the Directorate of Health Affairs.
2.6. To provide a means or method by which members of the Medical Staff can formulate
recommendations for the Hospitals’ policy-making and planning processes.
2.7. To prepare a mechanism whereby all physicians are systematically integrated into the Medical
Staff.
2.8. To assume the responsibility for the quality of professional services provided by individuals
with clinical privileges.
2.8. To provide a framework whereby medical staff members can understand their duties and
obligations so as to act with a reasonable degree of freedom and confidence
Section 3. DEFINITION:
For the purposes of these By Laws, the following terms shall have the meaning stated, unless the
context clearly requires otherwise. The meanings shall be equally applicable to the masculine/feminine
and singular/plural forms.
3.1. Allied Health Professional: an individual, other than a Practitioner (see definition below),
possessing qualifications in one of the categories of ancillary health care, which may be determined
from time to time to be beneficial to and required for patient care within the Hospital
3.2. Appeal: an application from a Practitioner who is the subject of a warning or limitation of
clinical privileges, and is requesting a reconsideration of the decision
3.3. Attending Physician/Most Responsible Physician (MRP): the qualified medical practitioner
or surgeon, possessing inpatient privileges, who is responsible for care of inpatients under his service
3.4. Board: means the Executive Board of Abu Arish General Hospital
3.5. Categories: description of the types of Medical Staff members according to status (e.g.,
Permanent, Trainee, Temporary)
3.6. Clinical Privileges: means authorization by the Board of the Hospital following
recommendation by appropriately authorized committees of the Medical Staff to provide specific
patient care and treatment services at the Hospital, based on the individual's license, education,
training, experience, competence and judgment
3.7. Contractual Relationships: means formal contractual relationships between the Hospital and
other institutions, organizations, groups, or physician members of the Medical Staff, to which contracts
have been approved by the appropriate Department Head and by the Hospital officials
3.8. Corrective Action: the process activated in the event of finding a substandard professional
practice
3.9. Emergency: a situation in which there is an immediate danger of loss of life or serious disability
and in which any delay in treatment might increase that danger
3.10. Ethics: moral principles and values adopted by the particular profession of each Practitioner
and/or Allied Health Professional, which shall be consistent with the policies of the Hospital and laws
within the Kingdom of Saudi Arabia
3.11. Head of Department: means the individual charged with the medical direction of a Division
3.13. Job Description: the legal document which describes in detail each authorized employee's
position in terms of organizational relationships, duties, responsibilities, and qualifications
3.14. Licensure: A license to practice in the indicated field of medicine issued from the Saudi
Commission for Health Specialties
3.15. Medical Staff: means the physicians, dentist, and other practitioners herein specified who
have been granted membership on the Medical Staff with clinical privileges to attend patients at the
Hospital.
3.17. Nursing Staff: means certified nurse practitioners and certified nurse-midwives who are
authorized to provide patient care services in the Hospital because they are employees of the Hospital
or otherwise have defined responsibilities under contractual relationships
3.18. Notice: the oral or written transmission of information by posting within the Hospitals,
inclusion in publications distributed to the intended recipients, general announcements, telephone,
personal delivery, mail delivery, or any other means reasonably calculated to inform
3.19. Policy & Procedures: an authorized document that describe in details staff responsibilities,
how to carry out and conduct different processes and procedures and how to act in different situations
3.20. Practitioner: any physician or dentist licensed by the Saudi Commission for Health
Specialties (SCHS) to practice his profession within the Kingdom of Saudi Arabia
3.21. Peer Review: means the process that includes monitoring, evaluation, or action taken to
improve the delivery, quality and efficiency of health care services of Abu Arish General Hospital,
including but not limited to recommendations, consideration of recommendations, actions with regard
thereto, the implementation of these action
3.22. Physician: means an individual who has received a doctor of medicine degree and who is
currently fully licensed in the Kingdom to practice Medicine
3.23. Resident: means an individual pursuing specialty qualified and licensed under the supervision
of specialist and consultant who holds such licenses as are required by the Kingdom to provide patient
care services
3.24. Qualifications: all of the factors which are prerequisites to eligibility for, or which are relevant
to, the evaluation of an individual for a particular appointment or undertaking
3.25. Technician: this means staff assigned to perform specific technical and instrument task
(directly or indirectly) related to patient care supervision or unsupervised
4.2. The Medical Staff By Laws shall be approved by the governing body.
4.3. Medical Staff By Laws shall be consistent with acceptable medical staff practices and laws
and regulations.
4.4. The Medical Staff By Laws shall describe the organizational structure of the medical staff and
the reporting relationships, including all medical departments and committees.
4.6. The Medical Staff By Laws shall describe the acceptable standards of patient care and
professional conduct, including:
4.6.1. Admission, referral, transfer, and discharge processes.
4.6.2. Documentation in medical records.
4.6.3. The conduct of care expected for all levels of medical staff (e.g., daily rounds).
4.6.4. The professional conduct (e.g., handling ethical issues) of the medical staff.
4.7. The Medical Director and heads of medical departments shall ensure that the Medical Staff
By Laws are made accessible and communicated to all members of the medical staff.
4.8. The Medical Director and heads of medical departments shall enforce the Medical Staff By
Laws along with relevant rules and regulations.
Section 5. MEDICAL STAFF BY LAWS, RULES AND REGULATIONS:
The mission of the Abu Arish General Hospital is to provide the best medical service to
the patients in an atmosphere of mastery and safety.
The vision of the Abu Arish General Hospital is to be the best secondary care hospital in
Jazan Region.
Teamwork.
Respect.
Honesty.
Sincerity.
5.2. Article II. PURPOSES:
The purposes of the Medical Staff By Laws, Rules and Regulations are:
5.2.1. To facilitate the provision of quality care to Hospital patients regardless of race, gender,
creed, disability or national origin;
5.2.3. To provide a means whereby problems may be resolved by the Medical Staff in
collaboration with the Executive Committee and the Jazan General Directorate of Health Affairs;
5.2.4. To create a system of self-governance, and to initiate and maintain rules and regulations
governing the conduct of the Medical Staff, subject to the ultimate authority of the Executive
Committee.
5.3. Article III. MEDICAL STAFF ORGANIZATIONAL STRUCTURE
Membership in the Medical Staff of Abu Arish General Hospital follows the organizational
structure mentioned below, and illustrated in the Organizational Structure of the Medical Service.
(please refer to Attachment 6.1. for the illustration)
5.3.1. Hospital Director
5.3.2. Medical Director
5.3.3. Medical Executive Committee
5.3.4. Head of Departments
5.3.4.1. Accident and Emergency Department
5.3.4.2. Anesthesia Department
5.3.4.3. Dermatology Department
5.3.4.4. General Surgery Department
5.3.4.5. Laboratory & Blood Bank Department
5.3.4.6. Internal Medicine Department
5.3.4.7. Obstetrics and Gynecology Department
5.3.4.8. Ophthalmology Department
5.3.4.9. Oral/Maxillofacial Surgery Department Head
5.3.4.10. Orthopedics Department
5.3.4.11. Otorhinolaryngology Department
5.3.4.12. Pediatrics Department
5.3.4.13. Radiology Department
5.3.4.14. Urology Department
5.3.5. Consultants
5.3.6. Specialists
5.3.7. Residents
5.3.8. Post Graduate Interns
5.3.9. Medical Staff Related Committees
There are standing committees of the Medical Director as provided herein. The Medical
Director shall appoint and may remove the Chair of each committee. The Medical Director shall
appoint committees as may be required to carry out properly the duties of the Medical staff and the
Executive Committee. Such committees shall confine their work to the purposes for which they are
appointed and shall report to the Medical Director. They shall have no power of action unless such is
specifically granted by the motion that created the committee.
5.4.1.1. Qualifications: The Medical Director shall possess the following qualifications:
5.4.1.1.1. Active Medical Staff member in good standing, graduate of a
recognized University and Board-certified in his field of specialty;
5.4.1.1.2. Demonstrated executive and administrative ability through training and
experience; Five years of clinical practice and experience in the development and management of
utilization review and quality assurance programs or an equivalent combination of relevant education
and/or experience
5.4.1.1.3. Recognized high level of clinical competence;
5.4.1.1.4. Ability to work cooperatively with the other members of the Executive
Committee, the Hospital Director, and the Jazan General Directorate of Health Affairs.
5.4.1.2. Selection: The Medical Director is recommended and appointed by the Hospital
Director. The Jazan General Directorate of Health Affairs is then informed of such recommendation
and appointment.
5.4.1.3. Term of Office: The Medical shall serve until he/she resigns or is terminated.
5.4.1.4. Resignation: The Medical Director may submit a letter of resignation to the
Hospital Director.
5.4.1.5. Removal From Office: The Medical Director may be removed from office by
the action of the Hospital Director. Acceptable grounds for removal include, but are not limited to:
failure to perform the duties of the position in a timely manner, failure to support the Hospital's
mission, failure to satisfy the qualifications of the position. Removal from office alone has no effect
on the physician's Medical Staff appointment status or delineated clinical privileges.
5.4.1.5. Filling of Vacant Position: In the event of vacancy, the Deputy Medical Director
shall serve as Medical Director until the next selection.
5.4.2.1. Qualifications, selection, term of office, resignation and removal from office are
the same as those outlined for the Medical Director.
5.4.2.2. Should the position become vacant, it may be filled by an interim appointment at
the next Executive Committee meeting.
5.4.2.3. The responsibilities and the authority of the position are to perform the duties of
the Medical Director in his absence.
5.4.5.1. Saudi Board, Arab Board, either American or Canadian Board (MRCP, American
Board)
5.4.5.2. Higher qualifications in his specialty
5.4.5.3. At least three (3) years experience in his/her specialty
5.4.5.4. Current license to practice medicine in the permanent place of residence
5.4.5.5. Registration in Saudi Medical Council and/or Current license to practice medicine
in Saudi Arabia
5.4.5.6. Additional experience in a sub-specialty.
The Medical Staff shall consist of Administrative, Active, Courtesy (Locum), and Provisional staff.
Specific clinical privileges to admit, attend or to render other services are indicated by the category of
membership as delineated by the Medical Staff.
The team shall consist of postgraduate medical or dental interns and in clinical departments, who work
under the supervision of the Heads of the Departments, and in accordance with Hospital and
Department job descriptions. Interns assume responsibilities under such supervision for the safe,
effective and compassionate care of patients on inpatient services and in the outpatient facilities,
consistent with their training and experience. Interns shall be expected to participate in the medical
education programs of the Hospital and the Ministry of Health.
Interns shall comply with ongoing risk management education requirements and adhere to all
applicable policies promulgated by the Ministry of Health and shall agree to be governed by these By
Laws. Interns are not considered part of the Medical Staff.
Interns shall be graduates of, or students of good standing of, approved or recognized schools of
medicine or dentistry.
The Allied Health Staff shall consist of those individuals who provide independent clinical services
and who are not physicians or members of the Medical Staff. The Allied Health Staff shall include,
but is not limited to, clinical laboratory directors or practitioners, certified nurse practitioners, certified
nurse midwives, clinical pharmacy practitioners, radiology technicians, physical therapists, dieticians
and optometrists.
Allied Health Staff may exercise judgment within their licensure, certification and/or area of
competence; participate directly in the management of patients under the supervision or direction of a
member of the Medical Staff; record reports and progress notes in the patient's records; and write
orders to the extent established by the appropriate Head of the department and in accordance with
applicable laws.
The responsibilities and authority of the position are to perform the duties of the Medical
Director in his absence.
5.8.4.1. Primary responsible for the whole patient care, plan and management including
emergency and plan operations.
5.8.4.2. Performs at least two rounds daily: morning rounds with main unit and afternoon
rounds with his team.
5.8.4.3. Acts as the decision maker after discussion with other consultants in his unit and
his team doctors.
5.8.4.4. Decides when patient will be discharged.
5.8.4.5. Takes regular on-call duties as planned by the Department Head.
5.8.4.6. Supervision and training of Specialists, Residents, Interns, and update Head of
Department about their progress.
5.8.4.7. Continuously assess Specialists, Residents, Interns and give feedback to the Head
of the Department about his team.
5.8.4.8. Provides time for discussion, teach in daily rounds and train his team in various
skills focusing especially with Saudi/ Arab boards candidates, and interns and sign the logbooks for
them.
5.8.4.9. Supervise and check the clerking, discharge summaries and daily progress notes.
5.8.4.10. For urgent consultation, the consultant shall discuss the case with the referring
consultant.
5.8.4.11. Attends clinic on time and according to the schedule.
5.8.4.12. Attends to other wards to see the referred cases and do follow – up as necessary.
5.8.4.13. Endorse to the On Call Consultant all serious, critically ill patients.
5.8.4.14. Follows–up his patients mortality report, reviews it and discusses in the
Department meeting to be prepared for discussion within the intra department mortality and morbidity
meetings.
5.8.4.15. Participates in hospital teaching program with other departments and presents
periodic lectures.
5.8.4.16. Participate in the Quality Improvement activities in the hospital.
5.8.6.1. Check patient’s blood pressure, pulse and temperature by himself, as appropriate
5.8.6.2. Responsible for clerking, discharge summary, International Classification of
Disease Coding and daily progress notes.
5.8.6.3. Attends two rounds daily (morning and afternoon) with the Consultants.
5.8.6.4. Do evening rounds during the on-calls.
5.8.6.5. Write request for investigations and follow up results of the investigation such
as: Histopathology results, Ultrasounds, X –Rays, etc.
5.8.6.6. Sign results of investigations upon receipt with date and time before inserting it
in the record
5.8.6.7. Present cases admitted in the previous 24 hours during the morning meetings.
5.8.6.8. Present the cases of the unit in the grand rounds.
5.8.6.9. Attends OPD clinics to help the consultant in the absence of Specialist.
5.8.6.10. Informs the Specialists about new arising problems, result of investigations and
critical decision related to patient care.
5.8.6.11. Actively involved in continuous education of the department and hospital
educational programs.
5.8.6.12. Accompany patient during inter-hospital transfer.
5.9.1. Under no circumstances shall individuals provide clinical care in an AAGH setting before
being granted privileges by the Credentials and Privileges Committee or by the temporary privileging
process.
5.9.2. The members of the Active Staff and the Courtesy Staff shall have unrestricted license to
practice medicine or dentistry in the Kingdom.
5.9.3. At all times, SCFHS registrations must be maintained, unless granted an exception in
accordance with Hospital policy. The Hospital ensures the registration of all health care professionals
with the Saudi Commission for health Specialties.
5.9.4. At the time of initial appointment and continuously thereafter, members of the Medical
Staff, Interns and Allied Health Professionals shall demonstrate their ability to provide quality patient
care. They shall demonstrate their willingness to abide by the By Laws, policies and procedures of the
Hospital as they currently exist and as amended from time to time and to discharge those Medical Staff
obligations appropriate to their category of membership. Their professional conduct shall comply with
the Hospital's Code of Conduct and generally accepted principles of medical ethics. Their qualification
shall include the absence of the adequate control, of any significant physical or behavioral impairment
that affects or presents a substantial probability of affecting their skill, attitude or judgment in the
fulfillment of their duties. They shall demonstrate that they carry professional liability insurance
coverage. A qualified applicant will not be denied membership and/or clinical privileges on the basis
of gender, race, creed, disability, or national origin.
5.9.5. Appointment to the Medical Staff shall be extended only to clinically competent and fully
licensed physicians who continuously meet the qualifications standard and requirements stated in these
Bylaws, Rules and Regulations.
5.9.6. The appointment to the Medical Staff shall be conferred on the applicant only after the
recommendation of the Credential, Promotion and Privileging Committee
5.9.7. Each applicant shall provide information regarding the following situation, which may
have occurred during any time in their training and/or medical career, when applicable:
5.9.7.1. An investigation and/or suspension of any licensure or registration
5.9.7.2. A voluntary or involuntary relinquishment of licensure or registration
5.9.7.3. A voluntary or involuntary termination of medical staff membership
5.9.7.4. A voluntary or involuntary limitation, reduction, or loss of clinical privileges
5.9.7.5. Any ongoing professional liability, which includes a final judgment and/or
settlement in which he/she is involved.
5.9.8. The initial appointment and/or re contracting are based on the Hospitals’ Policies and
Procedures.
5.9.9.The initial appointment of every member of the Medical Staff shall be provisional for a
probationary period.
5.9.10. Continuation of the Medical Staff member’s contract shall be dependent upon the receipt
of the recommendation from the Chairman of the Department by Human Resources Department. The
Medical Staff member has no right to appeal the termination or modification of his/her clinical
privileges resulting from the assessment of his/her performance during the probationary period.
Initial appointments to the Active Staff shall include a provisional period of one (1) year.
Members on provisional status are accorded all the rights of the category to which they have been
assigned.
The Head of the Department shall have the responsibility for monitoring the
appointee's performance during the provisional period. This monitoring shall include , but not be
limited to: evaluation of performance using information available to the Department in its regular
reviews of quality improvement, utilization review, and risk management. Reviews conducted will be
documented and given to the Head of the Department prior to his evaluation of the provisional staff
member's suitability for full staff appointment.
To conclude a provisional period, the Head of the Department must attest to the
Medical Staff member's satisfactory demonstration of clinical abilities. Extensions of provisional
appointments shall be granted if physicians or their Department Head determines that the physician's
clinical activities were insufficient to demonstrate the physician's clinical abilities.
The staff appointment of any Medical Staff whose appointment is solely the result of a
contractual relationship with the Ministry of Health, shall terminate automatically and immediately on
the expiration of the Medical Staff member's contractual relationship with the Ministry of Health.
5.10. Article XI. APPOINTMENT, PROMOTION AND REAPPOINTMENT
5.10.2.1. All applications shall be forwarded by the Human Resources Department to the
Department Head for the initial review. The applications will be sent back to the Human Resources
Department with initial recommendations/directives.
5.10.2.2. If the department recommends the application, it shall be forwarded to the
Medical Director.
5.10.2.3. The Medical Director shall forward the application to the Credentials and
Privileging Committee.
5.10.2.4. The Credentials and Privileging Committee, upon receiving the initial application
that is recommended for approval, will examine the evidence of the character, professional
competence, qualifications and ethical standing of the practitioner.
5.10.2.5. The Credentials and Privileging Committee will forward their recommendation
to the Medical Executive Committee for their review and recommendation. The recommendation for
the appointment of a Medical Practitioner to the Medical Staff must specify the vacant post to which
he/she is being appointed
5.10.2.6. The Medical Executive Committee shall forward their recommendation to the
Hospital Director for the final approval.
5.10.2.7. If approved, the Hospital Director's office will send the approved application to
the Human Resource Department for further processing.
5.10.3. Promotion:
5.10.3.1. Medical Staff members seeking promotion have to submit an application with
supporting documents, to the Head of the department for the position that he/she is seeking.
5.10.3.2. The Head of Department after reviewing the application and the supporting
documents will make his/her recommendation.
5.10.3.3. The recommended application will be submitted to the Head of the Credentials
and Privileges Committee.
5.10.3.4. The recommended application will be forwarded to the Hospital Director for final
approval after consulting with the Medical Director.
5.10.3.5. The papers will then be sent to the Human Resources Department for processing,
based on the availability of positions.
5.10.3.6. Salary raises and change of status will be determined by the Human Resources
Department according to the Hospital Bylaws and the Ministry of Health regulations.Once the
promotion has been approved and the Medical Staff has been officially promoted, he/she should apply
for a change in clinical privileges, if necessary. The usual clinical privileging process will be applied.
5.10.4. Reappointments
At least one hundred and twenty (120) days prior to the expiration of the
appointment of a Medical staff, Medical Staff administration shall provide the Staff Member with a
request for evaluation and the appropriate delineation of clinical privileges form. A staff member
seeking reappointment shall submit the related forms, update the information requested, sign the
required documents and return the updated personal file to the Medical Staff administration. The
required documents include, but not limited to the following:
5.10.4.1.1. Annual Evaluation Sheet
5.10.4.1.2. Residence ID (Iqama)/National ID
5.10.4.1.3. Saudi Commission for Health Specialties Classification Certificate
5.10.2. If circumstances arise in which it is not possible to obtain verification from the primary
source, information may be solicited from a secondary source if the secondary source obtained the
information from the primary source and the hospital believes the information to be credible and
accurate. It shall include:
5.10.2.1. Government-issued picture identification
5.10.2.2. Immunization status
5.10.2.3. Life support training
5.10.4. Authorize the Credentialing and Privileges Committee to consult with members of
Medical Staff of other hospitals with which the applicant has been associated with.
5.10.5. Consent to allow the Credentials and Privileges Committee to inspect all records and
documents that may be material to his/her professional, moral, and ethical qualifications of
competence.
5.10.6. Release from any liability all representatives of Credentials and Privileges Committee
for their actions performed, in good faith and without malice, in connection with evaluating the
applicant.
5.10.7. Submit a completed application, which shall be processed as indicated in the Credentials
and Privileges Committee policies governing the appointment process.
5.11. Article XII. GRANTS AND MAINTENANCE OF CLINICAL PRIVILEGES
(For more details, please refer to APP-MS-07 Policy on Credentialing and Privileging)
5.11.1. No physician shall admit or provide services to patients in the Hospital unless he/she
has been appointed to the Medical Staff and has been granted privileges as provided in these Bylaws
5.11.2. Every member of the Medical Staff shall be entitled to exercise only those approved
clinical privileges.
5.11.6.1. As discussed previously, the Hospital has the legal right as well as an ethical
duty to the community to keep incompetent practitioners from practicing in the Hospital. This means
that occasionally the Hospital will deny membership and privileges or revoke membership status and
reduce privileges for a practitioner who is incompetent.
5.11.6.2. Due process of law is a legal precedent that refers to the established procedures
outlined in the Medical Staff By Laws that are fair, reasonable and not discriminatory. An important
issue arises when a practitioner vehemently challenges a denial of privileges and seeks court help in
reversing an unfavorable decision by a healthcare organization.
5.11.6.3. The Credentials and Privileges Committee require that the Hospital document
an appeals process for an adverse decision, the Medical Staff By Laws to provide a fair hearing for a
Medical Staff member receiving an adverse decision about membership or clinical privileges. The
goal is to make sure the reason for the decision is available to the Medical Staff member.
5.11.6.4. The following represents some specific guidelines adopted from the By Laws It
is recommended that the Hospital counsel be closely involved with the adverse action process at every
step.
5.11.6.4.1. Identification of a possibly incompetent Medical Staff member:
Any Medical Staff member or Hospital employee who is aware that a Medical Staff member's
incompetence results in injuries to patients or provides unethical or substandard medical care must
request in writing a full investigation.
5.11.6.4.2. Concerns about a Medical Staff member's performance may also
come from the Hospital's monitoring of the performance improvement activities of the Medical Staff
member.
5.11.6.4.3. Inquiry into the charges against the practitioner: The Medical
Executive Committee forms a committee to study the incident reported.
5.11.6.4.4. Report of the inquiry: The completed report includes
recommendations for action deemed appropriate, proposed resolution and the practitioner’s response.
5.11.6.4.5. The Hearing Procedure: The Medical Director appoints three
Medical Staff members to a Hearing Panel
5.11.6.4.6. The Hearing Panel Chairman may decide to use a legal officer to run
the procedure. During the hearing, either party may present evidence determined by the Hearing Panel
Chairman to be relevant
5.11.6.4.7. Within 20 days after final adjournment of the hearing, the Hearing
Panel will make written recommendations and a report justifying the recommendation.
5.12.1. Any person may provide information to the Medical Board, Medical Director, and
Department Head or the Hospital Director about the conduct, performance, or competence of a staff
member. All such complaints shall be forwarded to the Medical Director.
5.12.2. When reliable information indicates that a staff member may have exhibited acts,
demeanor or conduct reasonably likely to be:
5.12.2.1. detrimental to a patient's or anyone's safety.
5.12.2.2. contrary to the Medical Staff By Laws or Rules and/or Regulations or
policies
5.12.3. The Medical Director shall have the discretion to attempt to resolve issues.
5.12.5. The Medical Board shall forward a written report of the investigation to the Medical
Director and Committee.
5.12.6. Despite the status of any investigation, the Medical Board shall at all times retain
authority and discretion to take whatever action.
5.12.7. As soon as possible after the conclusion of an investigation, the Medical Board shall
give notice to the Hospital Director and Department Head, shall take action which may include,
without limitation:
5.12.7.1. Determining no corrective action be taken
5.12.7.2. Deferring action for a reasonable time where circumstances warrant
5.12.7.3. Issuing letters of admonition, warning, reprimand or censure
5.12.7.4. Directing the Medical Staff member to undergo a medical and/or psychiatric
examination by a physician chosen by the Medical Board
5.12.7.5. Recommending the imposition of terms of probation or limitation
5.12.7.6. Recommending reduction, modification, suspension or revocation of
clinical privileges
5.12.7.7. Recommending reduction or limitation of any prerogatives directly related
to membership on the medical staff
5.12.7.8. Recommending suspension, modification, probation or revocation of
medical staff membership
5.12.8.1. As discussed previously, the Hospital has the legal right as well as an
ethical duty to the community to keep incompetent practitioners from practicing in the Hospital. This
means that occasionally the Hospital will deny membership and privileges or revoke membership
status and reduce privileges for a practitioner who is incompetent.
5.12.8.2. Due process of law is a legal precedent that refers to the established
procedures outlined in the Medical Staff By Laws that are fair, reasonable and not discriminatory. An
important issue arises when a practitioner vehemently challenges a denial of privileges and seeks court
help in reversing an unfavorable decision by a healthcare organization.
5.12.8.3. The Credentials and Privileges Committee require that the Hospital
document an appeals process for an adverse decision, the Medical Staff By Laws to provide a fair
hearing for a Medical Staff member receiving an adverse decision about membership or clinical
privileges. The goal is to make sure the reason for the decision is available to the Medical Staff
member.
5.12.8.4. The following represents some specific guidelines adopted from the By Laws
It is recommended that the Hospital counsel be closely involved with the adverse action process at
every step.
5.12.8.4.1. Identification of a possibly incompetent Medical Staff member:
Any Medical Staff member or Hospital employee who is aware that a Medical Staff member's
incompetence results in injuries to patients or provides unethical or substandard medical care must
request in writing a full investigation.
5.12.8.4.2. Concerns about a Medical Staff member's performance may
also come from the Hospital's monitoring of the performance improvement activities of the Medical
Staff member.
5.12.8.4.3. Inquiry into the charges against the practitioner: The Medical
Executive Committee forms a committee to study the incident reported.
5.12.8.4.4. Report of the inquiry: The completed report includes
recommendations for action deemed appropriate, proposed resolution and the practitioner’s response.
5.12.8.4.5. The Hearing Procedure: The Medical Director appoints three
Medical Staff members to a Hearing Panel
5.12.8.4.6. The Hearing Panel Chairman may decide to use a legal officer to
run the procedure. During the hearing, either party may present evidence determined by the Hearing
Panel Chairman to be relevant
5.12.8.4.7. Within 20 days after final adjournment of the hearing, the Hearing
Panel will make written recommendations and a report justifying the recommendation.
5.12.9. Appeals
5.12.9.1. When a Medical Staff member has been recommended to be terminated or have
his/her clinical privileges reduced or suspended, he/she should be notified in writing immediately by
the Medical Director. This letter must have an attached a copy of the current Medical Staff By Laws
with the section on appeal rights highlighted.
5.12.9.2. The affected Medical Staff member shall have the right to appeal.
5.12.9.3. The affected Medical Staff member, within seven (7) working days of being
informed of an adverse decision, must inform the Medical Director in writing that he/she wishes to
make an appeal and shall submit the reasons for doing so. If he/she fails to do so within the specified
time, he/she shall be deemed to have waived his/her right of appeal and the action shall stand
5.12.9.4. Within thirty (30) calendar days after the conclusion of the appeal review, the
Credentials and Privileges Committee will make a final recommendation regarding the appeal. The
Hospital Director shall issue the final decision regarding the appeal and its outcome.
5.12.9.5. There is no right to appeal for a physician who is not approved for initial
appointment for continuation following completion of the probationary period or for contract renewal
to the Medical Staff.
5.12.9.6. Within fifteen (15) days of receiving the Hearing Panel’s recommendations, the
Medical Staff member may request an appeal in writing to the Hospital Director. The following are
acceptable grounds for an appeal:
5.12.9.6.1. The Hospital did not follow its By Laws or did not conduct a fair
hearing
5.12.9.6.2. The recommendations were prejudiced.
5.12.9.6.3. The evidence did not support the recommendations.
5.12.9.6.4. New evidence has surfaced.
5.12.9.6.5. The Hospital Director reviews the written request for an appeal.
5.12.9.7. If the Hospital Director decides the grounds for appeal are valid, he or she will
appoint an Appellate Review Body. This Appeal Body includes one member of the Medical Staff and
three members of the Executive Board. The Appellate Review Body examines the original report and
recommendation of the Hearing Panel, but also may accept at its option additional oral or written
evidence. This evidence is also subject to cross examination as at the Hearing Panel proceedings.
5.12.9.8. Within 20 days after the conclusion of the Appellate Review proceedings, a
final decision will be sent to the Hospital Director as well as the Medical Staff member. This decision
is considered to be an action of the governing body and is not subject to further review or appeal.
5.13. Article XIV.
STANDARDS OF PATIENT CARE AND PROFESSIONAL CONDUCT
5.13.1.2. All patients requiring admission will be screened by the Admitting Physician
to decide the urgency, the bed category (ICU/Ward), and necessary investigations to establish a
provisional diagnosis or valid need for admission based on the scope of services.
5.13.1.3. In emergencies, a screening for patients triage will be carried out according
to Categories of Patient’s Conditions Policy.
5.13.1.4. Admissions are accepted 24 hours a day, 7 days a week, irrespective of any
holidays via the Accident and Emergency Department.
5.13.1.5. The Hospital may get patients for admission from other hospitals according
to Acceptance of Patients From Other Hospital Policy.
5.13.1.6. The History and Physical Examination are completed according to the
approved hospital format and any special history or examination requirements will be determined by
the department heads according to the identified needs.
5.13.1.7. If the patient is being admitted to the Intensive Care Unit, the MRP and
Intensivist jointly make the decision to admit the patient. Only those patient who are likely to get
benefit from intensive care will be transferred to ICU in accordance with the ICU Admission Criteria.
5.13.1.8.12. The Admitting Physician shall write the detailed admission notes
in Admission Sheet and the instructions on Physician Order Sheet that include the provisional
diagnosis, type of diet, required investigations, treatment, and the plan of care.
5.13.1.9.1. Urgent and emergency admissions are made via Accident and
Emergency Room.
5.13.1.9.2. When the patient arrives to the AED, the AED physician will
evaluate the patient and call the respective specialist or consultant to evaluate the patient who may
need admission.
5.13.1.9.3. If the physician decides to admit the patient the procedure of
routine admission will be followed, with the following exceptions:
5.13.1.9.4. Patient’s relatives/attendants will proceed to admission unit
instead of patient himself.
5.13.1.9.5. The AED Nurse will call the Nursing Supervisor to inform
charge nurse regarding admission and to make the necessary preparation for the patient
5.13.1.9.6. The assigned AED nurse will escort the patient to the specific
ward and endorse the case to the ward/ICU/OR nurse.
5.13.1.9.7. The patient must be assessed by the MRP within 2 hours for
urgent cases, and within 30 minutes for emergencies in accordance to Patient’s Assessment and
Reassessment Policy.
5.13.1.9.8. All AED procedures will be completed before transfer to the
specific ward/OR/ICU.
5.13.1.9.9. If the MRP advices for any radiological investigation, it shall
be performed before transferring the patient to the ward (exception in case of instability of patient’s
status).
5.13.1.9.10. If the patient is hemodynamically unstable, measures for
stabilization shall be started immediately. Patient MUST NOT be transferred till the hemodynamic
stability is achieved.
5.13.1.9.11. For all unconscious patients, airway shall be secured before
transportation.
5.13.1.9.12. All information of the patient including procedures,
investigations and results will be endorsed to the nursing staff of receiving unit and transfer documents
are signed in accordance to the Internal Transfer Policy.
5.13.1.9.13. All treatment and interventions shall be rendered to patient in
the AED, as advised by MRP, until the patient is shifted out to the ward.
5.13.1.9.14. Patient will be continuously monitored during transportation
and his/her bed shall be equipped properly with emergency drugs and CPR kit.
5.13.3.1.13. All of the patient’s belongings will be transported safely and in a timely
manner from one department or room to another.
5.13.3.1.14. The nurse transferring the patient will notify the family of room number
and location, when they call. If the family cannot be reached the receiving unit will continue to call
on daily basis until a family member is reached or until a family member arrives to visit the patient.
5.13.3.1.15. The nurse receiving the patient shall:
5.13.3.1.15.1. Orient the patient to new room and correct necessary
equipment
5.13.3.1.15.2. Perform nursing assessment noting patient condition,
mode of transfer, patency/location of tubes, drains and catheters.
5.13.3.1.15.3. Note patient belongings.
5.13.3.1.16. Patient will be considered transferred out from the transferring unit
transferred in the receiving unit and will be documented in this way in his/her file by the transferring
and receiving units.
5.13.3.1.17. Transfer of patients to Critical Care:
5.13.3.1.17.1. Communicate directly with Critical Care Nurse via
telephone to obtain a bed assignment if patient is to be transferred directly to unit.
5.13.3.1.17.2. A nurse and physician will accompany the patient to
Critical Care areas.
5.13.4.1. The MRP after reviewing the patient and convinced by the stabilization of
the patient decides to discharge the patient.
5.13.4.2. Most Responsible Physician (MRP) or his designee shall update the doctor
progress notes and write a clear order for discharge in the patient file.
5.13.4.3. The assigned nurse prepares the patient’s file for discharge and updates
electronic medical record (MedicaPlus) data.
5.13.4.4. The MRP should complete all documentation with instructions in patient’s
medical record before patient leaves the service area. It will include appropriate information about:
5.13.4.4.1. Post-operative restrictions i.e. diet, activity etc. (if applicable).
5.13.4.4.2. Detailed instructions for the usage and possible food/drug
interactions of prescribed medications that need to be continued at home, and certain home drug
regime, the mode of delivery and any support required.
5.13.4.5. Instructions for follow-up care and patient's needs (i.e. dressing change, refer to
other specialty physician/dentist etc.) and assigning the follow up appointment for the patient.
5.13.4.6. Provide information to the patients about their illness and self –care methods for
activities of daily living.
5.13.4.7. Provide information to the patient about the safe use of medical equipment.
5.13.4.8. Instructions regarding conditions requiring contact with the physician, i.e
excessive drainage or bleeding, pain not controlled by prescribed medication, breathing difficulty etc..
5.13.4.10. The reason the patient needs to be transferred to another institution (if applicable)
5.13.4.11. Involving the family members whenever patients cannot fully understand the
information provided to them (if applicable).
5.13.4.15. Assigned staff nurse shall return unused medication to pharmacy and obtain
discharge medication(s) through messenger from OPD Pharmacy, by electronic drug prescription
written by the MRP on MedicaPlus.
5.13.4.16. For follow-up OPD Appointment, the nurse fill out the electronic Outpatient
Appointment Form which is sent by assigned nurse to Appointment Section of the Patient
Services Department. The Appointment Section generates computerized appointment slip. The
staff nurse ensures that the correct date is given.
5.13.4.17. For Medico-legal cases there should be final medical report written with
preliminary medical report upon admission.
5.13.4.18. The physician of the concerned team shall write the discharge summary,
countersigned by the attending physician or MRP. Routinely anticipated patient and family
discharge needs are documented in the Patient Discharge Summary. The discharge summary shall
contain:
5.13.4.18.1.Reason for admission
5.13.4.18.2.Significant findings
5.13.4.18.3.Diagnosis
5.13.4.18.4.Brief summary of stay in hospital (therapies, consultations, non-
invasive interventions and results of any important diagnosis procedure/testing).
5.13.4.18.5. Laboratory and radiological investigations’ result
5.13.4.18.6. Details of any surgery/procedure performed
5.13.4.18.7. The outcome of surgery and treatment
5.13.4.18.8. List of medications used
5.13.4.18.9. Other treatment given
5.13.4.18.10. Condition at discharge
5.13.4.18.11. Patient disposition
5.13.4.18.12. Follow-up
5.13.4.18.12.1. Advice about special care the patient requires after
discharge.
5.13.4.18.12.2. Medication to be taken by the patient after
discharge
5.13.4.19. Nurse collects summary, arrange the discharge folder and update discharge track
sheet.
5.13.4.20. Complete accurate discharge documentation before sending file to the discharge
office for the discharge stamp.
5.13.4.22. Send the file by orderly for discharge to Discharge Unit along with
patient/relative
5.13.4.25. Assigned staff nurse will update admission/discharge register and MedicaPlus
data; and send a copy of discharge to ward secretary to type the discharge summary.
5.13.4.26. Inform patient regarding any pending reports and intimate regarding the time and
date of report collection.
5.13.4.27. Check the need for ambulance and inform AED director. Shift the patient in
wheel chair, escorted by orderly
5.13.5.1. Purpose
The purpose of complete and accurate patient record documentation is to
foster quality and continuity of care. It creates a means of communication between health care
providers and between health care providers and members about health status, preventive health
services, treatment, planning, and delivery of care.
The Medical Staff shall be organized into the following Hospital Departments:
Anesthesia, General Surgery, Dermatology, Accidents and Emergency, Internal Medicine, Obstetrics
and Gynecology, Ophthalmology, Orthopedic Surgery, Otorhinolaryngology, Pathology, Pediatrics,
Physical Medicine and Rehabilitation, Radiology and Urology.
5.13.6.1. Consultants
5.13.6.1.1. Primarily responsible for the whole patient care plan and
management including emergency and planned operations;
5.13.6.1.2. Performs at least two rounds daily: morning rounds with main unit
and afternoon rounds with his team;
5.13.6.1.3. Act as the decision-maker after discussion with other consultants
in his unit and his team doctors
5.13.6.1.4. Decides discharges of patients;
5.13.6.1.5. takes regular on-call duties as planned by the Head of the
Department;
5.13.6.1.6. Supervision and training of Specialists, Residents, and Interns and
update the Head of the Department about their progress;
5.13.6.1.7. Continuously assess Specialists, Residents and Interns then give
feedback to the Head of the Department regarding his team;
5.13.6.1.8. Provides time for discussions, teach in daily rounds and train his
team in various skills focusing on Saudi Arab Board candidates, Royal College fellowship trainees and
Interns and sign the logbooks for them;
5.13.6.1.9. Supervise the clerking, discharge summaries and daily progress
notes;
5.13.6.1.10. Discuss cases with referring consultants on urgent cases;
5.13.6.1.11. Attends outpatient clinics on time and on schedule;
5.13.6.1.12. Attends to referred cases and do follow-up as appropriate;
5.13.6.1.13. Endorse seriously- and critically-ill cases to the On-Call
Consultants;
5.13.6.1.14. Follow-up patient mortality reports for review and discussion in
the intradepartmental mortality and morbidity meetings;
5.13.6.1.15. Participates in Hospital interdepartmental teaching programs and
present specific topics on lectures;
5.13.6.1.16. Participate in the Quality Improvement activities in the Hospital.
5.13.6.2.Specialists
5.13.6.2.1. Supervises the residents;
5.13.6.2.2. Help in clerking and discharge summaries if Residents are
unavailable;
5.13.6.2.3. Shares in the planning, work-up and management of patients;
5.13.6.2.4. Cover Specialist Clinics at the Outpatient Department;
5.13.6.2.5. Communicate and coordinate procedures or appointments with
other Consultants or Hospitals;
5.13.6.2.6. Coordinate inter-Hospital referrals and transfers of patients;
5.13.6.2.7. Takes on call duties as approved by the Head of the Department;
5.13.6.2.8. Discuss the provisional diagnoses, differential diagnoses;
investigations and plan of management with his/her Residents during duty calls for each ER admission
as well as provide instructions regarding results for follow-up;
5.13.6.2.9. Attend the daily morning rounds and document it in the patient's
charts;
5.13.6.2.10. Supervise the Residents and Interns on presentations during
Grand Rounds and present the cases in the absence of a Unit Resident;
5.13.6.2.11. See, review, and follow-up interdepartmental referrals and inform
the Consultant;
5.13.6.2.12. Conduct teaching programs for the Residents, Interns and
Nursing Staff;
5.13.6.2.13. Ensure close follow-up of patients and management outcomes;
5.13.6.2.14. Write and present the departmental morbidity and mortality
meetings;
5.13.6.2.15. Write medical reports for cases as requested by Consultants;
5.13.6.2.16. Endorse each case and consultation to incoming medical team;
5.13.6.2.17. Participate in the Quality Improvement activities of the Hospital.
5.13.6.3. Residents
5.13.6.3.1. Mainly responsible for clerking, discharge summaries, ICD
coding, and daily progress notes;
5.13.6.3.2. Attend two daily rounds with the Specialists and/or Consultants;
5.13.6.3.3. Do evening rounds during on-call duties;
5.13.6.3.4. Write request for investigations and follow up results, including but
not limited to: histopathology, radiology, ultrasonology results and the like;
5.13.6.3.5. Sign results of investigations with date and time, upon receipt and
before inserting it in the patient's charts;
5.13.6.3.6. Present cases admitted in the previous twenty-four (24) hours during
the morning meetings;
5.13.6.3.7. Present the cases of the unit during the Grand Rounds;
5.13.6.3.8. Attend OPD Clinics to help the Consultant in the absence of the
Specialist;
5.13.6.3.9. Inform the Specialist regarding arising problems, results of
investigations, and critical decisions related to patient care;
5.13.6.3.10. Pursue continuing medical education in intradepartmental and
Hospital educational problems;
5.13.6.3.11. Accompany patient during inter-Hospital transfers.
5.13.7.1. Professional Conduct: Medical Staff must be endorsed with all duties, rules,
regulations needed for adequate fulfillment of Medical Process
5.13.7.1.1. Medical Staff must be made aware of all duties, rules, regulations,
and membership Responsibilities:
5.13.7.1.2. Each Medical Staff member shall provide his/her patients with
care at the highest professional level of quality and efficiency.
5.13.7.1.3. Each Medical Staff member shall abide by the Medical Staff By
Laws, Hospital Policies and Procedures, the Ministry of Health laws, laws of the Kingdom of Saudi
Arabia, and such national and international standards as adopted by the Hospital.
5.13.7.1.4. Each Medical Staff member shall discharge the duties of the
Medical Staff, Department and Committee(s) for which he/she is responsible.
5.13.7.1.5. Each Medical Staff member is responsible to prepare and
complete, in a timely and legible manner, the appropriate medical record and other required records
for all patients to whom he/she provides care.
5.13.7.1.6. Consultant Medical Staff members shall have a strong interest in
teaching and be willing to contribute the necessary time and effort to the relevant educational program.
5.13.7.1.7. Consultant Medical Staff members shall participate in regional
and national scientific societies, associations, meetings, and science clubs as well as in medical
research related to their specialty.
5.13.7.1.8. Medical Staff members shall report practice occurrence variances
and/or incidents, as well as any involvement in professional liability action.
5.13.7.1.9. In an emergency, any Medical Staff member is responsible to
provide any type of patient care necessary as a life-saving measure, or to save patients from serious
harm, regardless of his medical staff status or clinical privileges, as long as the care provided is within
the scope of the individual’s licensure.
5.13.7.2. Ethical Conduct: Ensure the Hospital's commitment to Islamic ethics, Saudi
rules and regulations and cultural obligations and responsible conduct of its employees. The code of
conduct provides guidance to ensure that the hospital's business is conducted in an ethical and legal
manner, and to stress the hospital's ethical responsibility to the patients and community it serves The
Code of Conduct is supplementary to the Hospital values.
5.13.7.2.1. Medical Staff conduct shall be ruled to ensure the hospital's
commitment to the Islamic ethics.
5.13.7.2.2. Medical Staff conduct shall be governed by the rules and
regulations of the Ministry of Health, the Saudi Commission for Health Specialties, and the applicable
ethics of the relevant medical profession.
5.13.7.2.3. All Medical Staff must abide by all ethical policies and regulations
detailed in the Hospital’s ethics documents.
5.13.7.2.4. The Medical Staff shall evaluate practitioner and institutional
performance, through valid and reliable measurement systems based on objective, clinically-sound
criteria, and internationally accepted standards.
5.13.7.2.5. The Medical Staff shall recommend to the Hospitals
Administration the establishment and provision of professional standards.
5.13.7.2.6. The Medical Staff shall conduct or obtain others to conduct and
arrange for Medical Staff participation in education programs, designed to meet the needs of staff
members.
5.13.7.2.7. The Medical Staff shall assure that medical and health care
resources at the Hospitals are appropriately employed for meeting patients' medical, social, and
emotional needs, consistent with sound health care resource utilization practices.
5.13.7.2.8. The Medical Staff shall conduct a systematic review of all
members regarding the quality of care provided by the medical staff.
5.13.7.2.9. The Medical Staff shall analyze the results of review activities in
order to identify problems in the provision of care.
5. RESPONSIBILITIES:
Section 7. REFERENCES:
AAGH Medical Staff By Laws
Section 8: ADOPTION
These ByLaws shall become effective and shall replace any previous Bylaws after these have been
adopted by the Medical Executive Committee and approved by the Governing Body.
_________________________________________________________________
Mr Khalid Abdullah Al-Ammar
Director, Quality Management Department
_________________________________________________________________
Dr Abdullah Ghalib Orebi
Medical Director
_________________________________________________________________
Mr Ahmed Ali Alharbi
Hospital Director
_________________________________________________________________
Dr Abdullah Al-Najmi
General Director