Name : Kiki Nur Safitri

Class : 2A

NIM : 1902405

1. Record Dos and Don'ts for caring for elderly patients:

Prompts:

 Speak but don't shout

 Use a low tone
 Speak slowly and clearly
 Listen actively.
 High comfort

Prohibition .

 Yelling at an older person.

 Use high notes
 Talk quickly
 Personal, does not provide comfort to parents.
 Inactive listening

2. Tell me the reason for each list.

Because caring for elderly patients is very careful and must be extra patient.
Because if we talk with the elderly screaming will drain our patience, because their hearing
has been slightly impaired, it would be nice to slowly and repeatedly. when talking why we
should use a low tone and not a high tone because the elderly are easily irritated.