JARAMOGI OGINGA ODINGA UNIVERSITY OF SCIENCE

AND TECHNOLOGY

SCHOOL OF INFORMATICS AND INNOVATIVE SYSTEM

COURSE TITLE: INFORMATION COMMUNICATION TECHNOLOGY
NAME: KIBII PHARES
REG NO: I231/0861/2017
COURSE CODE: ITB 1407
COURSE: ICT POLICY AND STRATEGIC PLANNING
LECTURER: LAURYN NDEDA

ICT POLICY CAT

30 Marks

1. Which of the following is not a characteristic of strategic management that makes it

different from other types of management?

A. It has an external focus.

B. It is interdisciplinary.

C. It concerns the present direction of the organization.

D. It has an internal focus

 The answer is C. It concerns the present direction of the organization.

2. Which of the following defines what business or businesses the firm is in or should

be in?

A. Business strategy

B. Corporate strategy

C. Functional strategy

D. National strategy

Answer is B. Corporate strategy

3. The following are the components of an action plan. Which one is NOT?

A. Goals

B. Strategic goals

C. Timeline

D. Achievements

Answer is D; Achievements

4. List down the key areas of scope management.

i. Approach- It defines how the organization will manage the scope of a project and

defines various aspects of the Scope Management.

ii. Work Breakdown Structure- This breaks project deliverables down into more

manageable pieces which allows a better understanding of the work to be done.

 iii. Project Initiation- This process involves committing the organization to begin

the next phase of the project.

iv. Scope Verification- This is the process which the project team uses to verify that

the project deliverables meet the requirements established in the scope baseline

and that there is a formal acceptance process in place for the deliverables.

v. Scope control- This is the process of continually measuring the project’s progress

against the scope baseline and determining any variances when necessary.

5. When defining strategic management, the most important thing to remember is that

it is:

A. More conceptual than practical

B. A way of determining responsibilities

C. An evolving process

D. Mainly the province of senior managers

Answer is C. An evolving process

6. What is an Action Plan? Identify four reasons why an organization may need to

develop an Action Plan.

Action plan is a detailed plan outlining actions needed to reach on or more goals.

Reason why an organization needs an action plan

 Action plan gives and inform the process toward success.

 It helps prioritize goals
 Helps in maintaining constant and clear communication to the organization.
 Helps in maximizing resources to increase the efficiency of the organization
 Helps in defining and maintaining perspective.
 Action plan helps sustain growth and autonomy.

7. Identify the five roles of a CIO.

 CIO oversees the computer systems required to support the organization's unique
objectives and goals

 Helps lead in digital transformation initiatives.

 Developing IT policies, procedures and best practices

 Staying updated on IT trends and emerging technologies;

 Developing and enforcing IT best practices across the organization;

 Ensuring IT strategies and processes support company-wide goals;

8. Identify and explain the project changes that will occur when we change the scope.

Poorly managed and uncontrolled changes to the project scope can harm the project's success

severely including budget overruns, missed deadlines and thus project failure. Adding extra

work and the requirement for extra budget and resources may impacts the ability to deliver

on target.

 The schedule – This is the basic time management tool that consists of a list of

times at which possible tasks, events and actions are intended to take either

more work or less work

 The cost – On the cost there is more or less resources needed and specification

changes
 The quality - changes may be unacceptable to customer.

 The human resources - Deployment of more or less staff changes the scope of

the project.

 Communication management – There should be both simple and sophisticated

system as the means of communication.

 The risk exposure – The response to risk management might increase or

decrease depending on the scope management.