• the capacity to be aware of, control, and express one's
emotions, and to handle interpersonal relationships judiciously and empathetically.
• "emotional intelligence is the key to both personal
and professional success" 2.Leadership Skills
• Leadership skills are an essential component in
positioning executives to make thoughtful decisions about their organization's mission and goals, and properly allocate resources to achieve those directives. 3.Motivation Skills • actions or strategies that elicit a desired behaviour or response by a stakeholder. • strategies and actions vary based on three major factors: 1.The motivator's style. 2. The target audience. 3.The personality of the person the motivator seeks to influence. 4.Team Building • the action or process of causing a group of people to work together effectively as a team, especially by means of activities and events designed to increase motivation and promote cooperation.
• "companies are starting to turn to arts-based training programmes
as a way of team building and improving morale" 5.Assertiveness • Assertiveness is the quality of being self-assured and confident without being aggressive. 6.Conflict Resolution
•the process by which two or more parties
engaged in a disagreement, dispute, or debate reach an agreement resolving it. 7.Negotiation Skills • Negotiation is the key to business success.
• Successful negotiation involves good interpersonal
and communication skills, used together to bring a desired result. 8.Time Management •the ability to use one's time effectively or productively, especially at workplace
•"time management is the key to efficient
working" 9.Decision Making •the action or process of making important decisions.