Professional Documents
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2018 10 01 Automotive Logistics
2018 10 01 Automotive Logistics
automotivelogistics.media
EDITOR’S NOTE
R
evamped at last, after months of you a range of perspectives and insights very soon.
discussion, much to-ing and fro-ing Peering further into the future, this issue also
between the parties involved, and some features a number of articles that present a vision of
eleventh-hour tweaks – yes, the new-look how automotive logistics could look over the coming
Automotive Logistics is finally here. I do hope its decades, as the industry adapts to social, economic
arrival doesn’t overshadow that other thing that was and technological trends which are already underway.
redesigned recently – the free trade agreement Our lead story, starting on page 28, examines the
which has governed business between the US, potential of hyperloop technology – a combination
Canada and Mexico over the past 24 years. In the arc of magnetic levitation, ultra-low aerodynamic
of global history, one is rather more important than drag and low-pressure tubes – for reducing lead
the other, though I’m sure the new Nafta will have times, streamlining inventories and cutting costs in
some impact. Joanne Perry inbound logistics, and asks how soon automotive
In seriousness, developments in the North Editor companies can expect to see the benefits. While an
American Free Trade Agreement negotiations started exciting technology, hyperloop represents the type
to move so fast in September, after more than a of transformative change that requires significant
year of talks, that it was rather difficult to keep pace investment, visionary thinking and the ability to push
with the story. On August 27, a deal was struck through large-scale infrastructure projects in the face
with Mexico, and at first it seemed this might leave of numerous obstacles; for this reason, the Gulf
Canada sitting on the sidelines. But then, on October states, China and the US are tipped as favourites to
1, President Trump trumpeted an agreement with deliver on the 'hype'.
his northern neighbour also, and the United States- In addition, at our AL Global conference
Mexico-Canada Agreement (catchy name) was born. this September in Detroit, I learned what the
In typical bombastic style, Trump described 'autonomous supply chain' concept could mean
USMCA (little better) as “the biggest trade deal in for the automotive industry: machine learning
the United States’ history” and “a great deal for all and artificial intelligence enabling smart robots to
three countries [that] solves the many deficiencies respond to changing circumstances, while their
and mistakes in Nafta”. His Canadian and Mexican human 'babysitters' tackle higher-level decisions.
counterparts publicly agreed that the development According to Srini Muthusrinivasan of JDA Software
was positive, although Canada’s Prime Minister (see interview on pages 20-22), the adoption of this
Trudeau admitted that compromises had been made. autonomous supply chain has already begun – and is
So, what is this new deal governing $1 trillion of accelerating rapidly.
trade, and is it really an improvement on what went Times are certainly changing and so have we
before? at Automotive Logistics, although we haven’t yet
For details of new content rules, exemptions, side installed robots that can write articles (I look forward
letters and other complexities I will direct you to our to the day). The new-look magazine is clearer, more
feature beginning on p24. As for the full implications modern and packed with statistics, charts and maps
for vehicle-makers, tier suppliers and LSPs, these are to make the complex picture of today’s automotive
still being worked out and we will be sure to update logistics easier to take in; I do hope you enjoy it.
you as new developments occur, not least the results Whether you will also enjoy the new-look Nafta, I
of the US Commerce Department’s Section 232 don’t yet know – feel free to write in.
investigation into the 'threat' to national security Joanne Perry, Editor
posed by imports. Automotive companies were Contact:
understandably reluctant to go on the record while T: +44 (0) 20 8987 0983
negotiations were taking place, but we hope to bring E: joanne.perry@automotivelogistics.media
AL 03
CONTENTS
The future?
As the automotive industry
adapts to social, economic and
technological trends, we are likely
to see new methods and patterns
of logistics emerging – including
new types of interactions between
humans and machines
CONFERENCE REPORT
14 A human capital crisis
As the automotive logistics sector continues
to automate, there are some important human
factors to resolve if such plans are to succeed.
Marcus Williams reports from the AL Global
conference in Detroit
INTERVIEW
20 Srini Muthusrinivasan 28
At the AL Global conference in Detroit, JDA
Software’s senior global industry strategies
director talked to Joanne Perry about his vision
of the automated supply chains of the future
LEAD STORY
28 Futuristic logistics
Hyperloop technology offers freight shippers
the potential for aircraft-like speeds with
truck-like costs. So how long will it be before
automotive supply chains start to enjoy
the benefits of this innovative technology?
Malcolm Wheatley investigates
20 36
IN-PLANT LOGISTICS
36 Showing robots
the ropes
A new system being tested at VW Dresden
could enable self-programming robots to
support both production and in-plant logistics.
Mike Farish investigates
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CONTENTS
06 Trade relations
Tariffs are disrupting the US car industry
08 Market trends
Mexico hopes for a smoother road ahead
10 Brexit
Warning over no-deal as OEMs shuffle production
12 Opinion
Growing trade war threatens supply disruption,
says Matt Grimwade at JLT Speciality
TIER FOCUS
13 Climate 44 Pressing a point
Extreme weather rocks Japanese vehicle-makers
Despite unknown Brexit implications, global parts
CONFERENCE ROUND-UP
supplier Gestamp has unveiled a new factory near
Wolverhampton to serve customers in the UK and
beyond. Mike Farish went to have a look
24
COUNTRY FOCUS
54 Rewriting the rules
Russia’s Industry and Trade Ministry is looking to rip up
existing industrial assembly agreements in favour of a
new localisation strategy. Vladislav Vorotnikov looks at
the implications for automotive supply chains
58
TRADE RELATIONS
24 Finally, a done deal?
The announcement in August that the US and
Mexico had reached agreement in principle on Nafta
was followed by a similar deal with Canada in late
September. So does this clear up the uncertainty over
tariffs? Greg Thompson reports
START-UP
OEM FOCUS
64 Freight expectations
40 Energising the synergising British start-up Zencargo tells Victoria Johns how its
The Renault-Nissan-Mitsubishi Alliance has already technology can offer freight forwarders greater peace
achieved substantial savings from a more joined-up, of mind
cross-brand approach to manufacturing and logistics.
And there is more to come, writes Ian Henry FROM THE INDUSTRY
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COMMENT & ANALYSIS
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COMMENT & ANALYSIS
Haughey said that its costs regions, but “tariffs on motor well determine the country’s
had increased by more than vehicle parts will jeopardise the global leadership in transport People
$10m because of the steel vehicle industry’s growth and and technology for generations.
tariffs alone. success and, more importantly, “The United States has long
“As a supplier, NASG is the US jobs and American been a leader in innovation,”
unable to pass steel price innovation that comes with said Haughey. “However, the
increases to tier one customers trade,” he said. imposition of trade-restrictive
and vehicle manufacturers, “The US cannot simply stand actions, like tariffs or quotas, on
regardless of whether the on its own and manufacture the vehicle parts manufacturers will
higher price was due to tariffs most fundamental components put these US investments in
or increased prices as the as well as the newest jeopardy.”
domestic steel producers inflate advanced technologies and
prices.” remain competitive in a tariff- Tariff-free success
To mitigate the compulsory environment. The committee was also
consequences, NASG has "The supplier industry has addressed by David Britt, Michael Druml has taken
reduced overtime, put hiring long urged this administration chairman of the economic over as vice-president
on hold, reduced capital to consider alternative policies and development committee of purchasing for Magna
expenditure and cut all and actions instead of tariffs in Spartanburg County, South International Europe
discretionary spending. “The to encourage and retain the Carolina, which has been home replacing Klaus Iffland,
decisions of NASG have been development and deployment to a very successful BMW plant who has retired from
repeated throughout the supply of the newest innovations in the for 26 years – supported by the company. The move
chain,” he added. United States.” open trade policies. relects a new emphasis
Haughey then referred Britt declared: “We are on collaboration across
Long-term impact to what is rarely mentioned poised for even brighter days to the group and Druml will
The US is also imposing tariffs alongside tariffs and trade come – provided these tariffs continue to work as director
on a range of automotive goods wars: the pace of technological do not put their foot on the of purchasing and logistics
coming in from China, with change. He said that advanced throat of growth.” at Magna Steyr, where
the latest announcement of an vehicle safety and efficiency Steve Garnsey he oversees purchasing,
additional 10% tariff affecting systems required substantial along with supplier quality,
$200 billion worth of goods. development costs and that US For an update on tariffs logistics, materials handling,
The US may be one of the investment and research over connected to the Nafta customs and distribution.
world’s major car-manufacturing the next several years could negotiations, see p24.
COMMENT & ANALYSIS
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COMMENT & ANALYSIS
of vehicles to have an updated production, ports and borders of the most active segments
platform for statistics about that has impacted on the of the market – compacts and People
sales, especially those involving sector’s operating costs, subcompacts – there is solid
US-Mexican trade, he says. leaving logistics accounting for and growing demand every
Fondevilla adds that about 12% of the cost of a car, year, according to Aguilera.
economic development will compared with 6-7% in the US. Kia’s plant is located in the
depend largely on the ability north of Mexico in Nuevo
to build the capacity for port OEMs look ahead León state, and exports
traffic as well as intermodal Yet the political and economic cars worldwide. Its facility is
and truck flows. Despite plans uncertainty has not tarnished surrounded by its main tier one
being in the implementation the confidence of OEMs in suppliers from Hyundai Motor
phase for new expanded airport the country, with no negative Group, such as Hyundai Mobis.
operations, Mexico sorely effects on sales, according to Aguilera says Kia’s target
lacks maritime, intermodal and Hugo Aguilera, head of logistics for 2018 is to sell 90,000 units
ground infrastructure, he says. and procurement at Kia Motors versus last year’s 80,000, when Ulf Harring has joined
Fondevilla also complains Mexico. it beat its goal by 6,000 cars. tyre-maker Bridgestone as
about a lack of connectivity Kia builds the Forte, a Other OEMs, too, are looking chief operating officer for
between the points of compact sedan, in Mexico at growth in Mexico and Europe, the Middle East and
as well as small cars such as abroad. According to Minutti, Africa.
Below: Kia is seeing solid growth in the Rio and Accent. Since it VW is strengthening its “model He will be responsible
Mexico, where it makes small cars manufactures vehicles in two offensive” in the area. for logistics, supply
VW operates two plants in chain management and
Mexico: Puebla for vehicles procurement, manufacturing,
and Silao for engines. Puebla quality, IT, environment, and
is the second biggest VW health and safety matters.
factory outside Europe, with a Harring previously worked
production capacity of 2,500 for Mercedes-Benz Cars
units a day, and last December and Mitsubishi Motors in
began making the seventh- roles involving operations,
generation Jetta for the North procurement and supply
and Latin American markets. chain services.
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COMMENT & ANALYSIS
10 AL
COMMENT & ANALYSIS
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COMMENT & ANALYSIS
12 AL
COMMENT & ANALYSIS
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CONFERENCE REPORT AL GLOBAL
A human
capital crisis
As the automotive logistics sector
W
hile the US car market may be
slowing down slightly, with figures continues to automate, there are
from PwC Autofacts showing that
sales are set to decline toward 15.9m
some important human factors to
by 2021 from 16.9m this year, it is by no means resolve if such plans are to succeed.
unhealthy – and forecasts are for regrowth to reach Marcus Williams reports from the
more than 17m units by 2024.
AL Global conference in Detroit
However, as was made clear at September’s
Automotive Logistics Global conference in Detroit,
business cannot grow unless there is talent to propel
that growth; the shortage of skilled and unskilled is competing for drivers with other sectors in the
labour is now one of the biggest concerns across the context of an overall shortage.
automotive industry, including the logistics sector. Fortune magazine reported in August that the
What is more, this problem is not unique to the US. truck driver shortage in the US had risen to more
Wendi Gentry-Stuenkel, head of supply chain than 296,300 in the second quarter of this year.
management at Fiat Chrysler Automobiles in the US, The American Trucking Association (ATA) has also
said there had been struggles in the recent past to said that tonnages in the hire-or-reward truck sector
keep plants running productively enough to ensure increased through the first half of this year at roughly
a steady supply of vehicles to customers. That was double the rate of the same period in 2017, at a time
due to insufficient capital investment in equipment, when unemployment rates are low. Meanwhile,
she pointed out, including in the factory and in the drivers in the US are limited to the number of hours
transport sector. But now, she added, the problem they can work, under regulations drawn up by the
was a shortage of people to run that equipment. Federal Motor Carrier Safety Administration (FMCSA)
The truck driver shortage, in particular, has become restricting them to a maximum of 11 hours in a
a recurring topic of debate at Automotive Logistics 14-hour period after ten consecutive hours off duty.
conferences over the last few years and discussions The transport sector is also faced with an ageing
continued in Detroit over how to address this driver population: the average age of a driver is now
problem. Almost half of delegates canvassed at this over 55, according to the Bureau of Labor Statistics.
year’s event put transport as the sector where talent One of the consequences of this shortage is that
and labour were most needed. One of the problems transport costs are being driven up.
is that the automotive sector, inbound and outbound, Gary Allen, chief technology officer and vice-
president of product development at Ryder Supply
Chain Systems, said autonomous technology in the
Where is talent most needed form of truck platooning could provide the answer to
the driver problem. Platooning is the linking of two
at the moment?
or more trucks in a convoy that can effectively be
controlled by a single lead driver, using connectivity
Transport 1% technology and automated driving support systems.
17%
Warehousing “We cannot hire enough truck drivers and so we
are actively working on platooning and engaged on
IT / Software autonomous trucking,” said Allen, adding that new
development 45%
technology was not replacing jobs but changing them
Supply chain for the better. “We have to do this to augment the
management 33% shortage we have in our business.”
Legal / Regulatory Visteon’s vice-president and chief information
compliance 3% officer, Raman Mehta, also pointed out that
platooning would make trucking jobs more attractive
14 AL
CONFERENCE REPORT AL GLOBAL
$119.5 billion
Total investment by vehicle-makers in North
America between 2009 and 2017
$87.6 billion
OEM investment in the US between 2009 and
2017, compared with $24.8 billion in Mexico and
$7.1 billion in Canada
12%
with staff turnover at its North American warehouses
and that 10% of the company’s hourly workers were
changing every month. Syncreon spends $2,000 Percentage of vehicles assembled in Canada
on every person it has to recruit, and is turning which stay in the country
over 45,000 people a year, with 80% of that churn
occurring in the first 90 days of employment.
The problem is both deep-seated and global. 17.2m
Delegates cited the organisational consultant Korn Predicted North American light vehicle production
Ferry’s 'Future of Work' report, which states that by for 2018, just 200,000 units up on 2017
2030 there will be 85m jobs globally that are unfilled,
something that will mean $8.5 trillion in “unrealised
revenue” for the global economy.
36m
“We have a supply problem,” said Barnett. “We Light vehicle production forecast for China in 2024,
are in danger in the US of becoming the next Japan, the same as the EU and North America combined
where you have a recessionary economy because
you don’t have a growing population and workforce,
and you have problems at the macroeconomic level.
1 billion
Number of rides Lyft has made since it launched in
Everyone needs to recognise this and we need to
2012 (1m per day)
work on public policy to address the issue.”
$500m
As for Michigan, the problem of attracting
qualified talent has not been helped by a shift in
demographics. Glenn Stevens, executive director of Invested by Toyota in Uber for driverless cars
MichAuto – an economic development initiative of
11
What are the main challenges in recruiting and Number of top 20 Fortune 500 companies which
retaining new talent in automotive logistics? cite driver shortage as a problem
13%
There are simply more jobs
6%
Pay and benefits are
32%
available than can be filled less competitive than Percentage of manufacturing personnel in south-
right now other sectors east Michigan who are aged 55 or over
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CONFERENCE REPORT AL GLOBAL
the Detroit Regional Chamber – pointed out that in associate professor of global supply chain
2008, Michigan had 135,000 high school graduates management at Wayne State University, who
but that this number was expected to shrink to said people did want to work in the car industry
80,000 in the next ten years. Added to this is the at a boom time for automotive, reflected in good
fact that the automotive manufacturing community wages. As at Macomb, what is key to Wayne State’s
in south-east Michigan is getting older. With 10,000 provision of talent to industry is the relationships it
baby-boomers hitting retirement age every day, the builds with carmakers and tier suppliers, something
problem of available labour is being exacerbated. that helps undergraduates to appreciate the
prospects of a career in automotive, said Butler.
Raising awareness Toyota is working proactively in the other direction
Demographics aside, delegates in Detroit were under its Co-op programme and attracts students
divided over the main reason for the shortages and in their first semester to work at the company.
high turnover of staff. It does not appear to be about According to Steve Brown, vice-president of logistics
pay, suggested Barnett, as automotive jobs are on control at Toyota Motor North America, the company
average paid 17-20% more than equivalent jobs in does not have problems attracting people to
other sectors. In fact, he said, inflation-adjusted We are in danger volunteer for the programme.
income has not moved in 20 years and pent-up in the US of “When they come in, we tell them that it is
demand for workers has been raising salaries, basically a job interview,” said Brown. “They are
compounding recruitment and retention issues.
becoming the co-ops but we want to hire from them.”
One issue seems to be making younger people next Japan,
aware of what a job in automotive manufacturing and where you have Not going for grunt work
logistics is actually like. However, delegates at the conference also
Joe Petrosky, dean of engineering and advanced
a recessionary recognised that working in automotive logistics was
technology at Macomb Community College, said economy because stressful and demanding, making it less attractive to
the network of 11,000 community colleges in you don’t have those entering the job market.
the US was one of the main sources of qualified Goel referred to the “grunt work” of supply chain
workers upon which the automotive industry drew,
a growing management, pointing out that it accounted for 43%
collectively enrolling 7.1 billion students – or 43% of population and of the cost base for VW, which meant constantly
the undergraduate population. What those colleges workforce being in the unenviable position of cutting costs –
are doing is aligning students with better jobs in the
Jim Barnett, something he has done for each one of the 30-plus
supply chain, according to Petrosky. years he has worked at VW.
“At Macomb, we have the Center for Advanced Syncreon Gestamp’s US supply chain manager, Greg Logas,
Automotive Technology (CAAT), which has been acknowledged the shortage of talent in the industry
sponsored by the National Science Foundation and asked what could actually be done to attract the
through a unique piece of government funding that next generation of people into work they perceived
was dedicated by Congress to increase the level of as unattractive.
middle-skilled individuals in the country,” explained A number of speakers noted that young people
Petrosky. He said CAAT’s charter was to increase the entering the industry now want to rotate between
pool of technicians and that meant garnering interest the different departments at a carmaker, tier supplier
as early as the sixth grade (at 11-12 years old). or logistics provider. Rotation, they suggested, was
This is important for carmakers, given that the something that appealed to a millennial appetite
industry has dropped off the radar among younger for variety and applied problem-solving, but also
people. Anu Goel, executive vice-president, group broadened the employee’s scope of understanding
after sales and services at Volkswagen Group of and helped to develop their decision-making skills for
America, reflected that when he was growing up a new career.
in the mid-1980s, entering the automotive industry This was something FCA’s Wendi Gentry-Stuenkel
seemed like a natural step to take, but that students recognised, adding that a career in automotive
no longer seemed to consider it. logistics was all about rotation. “I have rotated jobs
However, that was countered by Tim Butler, my entire career every few years and most of them I
didn’t know existed when I started,” she said. “Your
career can be a rotation programme.”
What is the best thing the Nevertheless, jobs in the automotive supply chain
continue to suffer from an image problem and are
automotive logistics sector not perceived by the younger generation of workers
can do to attract talent? as being stimulating compared with other sectors,
including tech. Silicon Valley firms have more pulling
Improve pay and conditions power but there was plenty of evidence at this
to make jobs more
attractive and secure 12% year’s conference that the automotive industry is
on the cutting edge of IT and software development
Change the way
jobs are structured 37% – though it badly needs to recruit talent in this
to encourage 21% area. Petrosky said Macomb regarded the changing
diversity of roles
technological requirements of the industry as a
and responsibilities
priority and was constantly adapting and introducing
Look to recruit talent new courses to meet demand.
from other sectors
30% That seems like a necessary move, given
Increase on-the-job training the number of firms rebranding themselves as
and continuous learning
technology companies.
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CONFERENCE REPORT AL GLOBAL
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Ea k n $2
Bo sav
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29 – 31 January 2019
Bi an
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Marquis Reforma, Mexico City
#ALMexico
Global sponsors
genuine challenge that would attract new talent. He that. They have to be more productive or we will be
said that, traditionally, the whole focus of supply out of business.”
chain management for all carmakers had been on
supporting production, driving down inventory and Dangerous curve ahead
streamlining the inbound process. However, while But if disruption to established production and
there may be two hours’ worth of inventory at the logistics processes is the way forward, it is not
assembly plants there was a massive amount further without jeopardy.
down the supply chain, with tier suppliers holding Dharmani said it was exciting to see the amount of
anything up to 80 days’ worth of parts or materials. energy going into how the industry would handle the
“Tier two, three and four companies hold convergence of electric and autonomous vehicles in
phenomenal amounts of inventory to support the new sharing economy. He said EY's automotive
our demands,” said Schultz. “That is where the clients were looking to free up organisational barriers
opportunity is. Our visibility of the supply chain when in an effort to beat inertia. What was even more
you go beyond tier one is close to zero. Developing a exciting, he suggested, was how the automotive
complete view of it would attract people. It is a really
genuine challenge – not doing what we are doing
industry could change the way it worked.
“Instead of being able to create a new vehicle in
Let them [the next
today with typical tasks.” five years, can we get to a point where we create generation] get
He went on to say that a particular cross-function it in 18 months?” he asked. “That is the biggest loose with the
problem that Ford had experienced for 20 years disruption I am excited about. How fast can we
technology and try
had been solved by a group of graduates, and their change our vehicle product lifecycles? Because guess
solution has now been applied by the company. what? A lot of other industries do it.” things out so they
“You must accept there could be better solutions Disruption of traditional supply chains and the use can turn it into
out there,” he stressed. “Younger people organise of new materials associated with new technologies something really
themselves and are creative. A tight control of the and the transformation of the car raises other
process is holding us back and driving away talent.” questions, however. For instance, the minerals used
game-changing,
Sven Dharmani, principal of advisory services at in batteries are in short supply. rather than
consultant EY, agreed that new talent should be free “Imagine if tomorrow, we produced 50m electric replicating the
to experiment, with minimal constraint. vehicles [EVs],” speculated Dharmani. “Where am
“When I look at how we are going to make I going to get the lithium from? And if I take all the
way we have done
leaps and bounds, it is about putting just enough lithium for cars, we are not going to have any more business forever
constraints [in place] so that they don’t fail too far, cellphones. Those are the kind of disruptions where I Matthias Schultz,
and letting them be free,” he said. Citing the benefits think: are the supporting industries ready for it?”
of that approach at his own company, which had The switch to electric and autonomous vehicles
Ford
brought $200m in savings through the application is a given, according to Schultz, but it is what the
of RPA to administrative tasks, Dharmani said customer is going to be demanding along with it that
leaderships should encourage tech-savvy workers to companies need to be prepared for.
look at problems with a different paradigm and come “We will need to be able to respond much faster
up with fresh ideas. to customer demand,” said Schultz, adding that the
Adam Pieniazek, senior logistics manager, North typical product lifecycle of six years will not fulfil
America for tier one supplier Magna Powertrain, the demands of a customer base that expects rapid
added his voice to the call for more recognition change and instant gratification from new products.
by leaders of individual talent and the ability to do “The companies that can change the product
things differently in the new generation of workers. lifecycle fast in response to demand like this will
Pieniazek said that, too often, managers locked win,” he said. “But how do you develop platforms
people into roles that risked stifling creativity and that can respond rapidly?”
losing talent. Schultz also said carmakers needed to decide
“Ask how much you should teach them the old whether they were going to be simple hardware
way before asking them to invent something new,” suppliers or would also be the providers of in-car
he said. “Ask yourself: is there a better way of doing services, which is where the real money lay.
it? We have to challenge our workers, and they like Pieniazek was more concerned with what the
development of digital technology and AI meant for
the average worker, having seen what robotics did to
What can the automotive manual labour back in the 1980s.
industry do to mitigate against “We are right on the cusp of seeing technology,
climatic catastrophes? through better use of AI and computer software,
replace a lot of overpriced clerks around the world,”
Exploit the advances in he said, highlighting that society was based on the
IT and data to develop 12%
exchange of labour for money – but questioning, if
better contingency
planning the unemployment rate suddenly hit 50%, whether
15% 37% society would actually descend into anarchy.
Make production
and supply more “While we assume technology is good, it begs the
flexible and resilient question: is society ready to make major structural
Put greater resources
changes [to compensate]?” asked Pieniazek.
into planned recovery These are the questions that are certainly going
strategies 35% to test the talent of tomorrow, but will hopefully also
There is nothing you can do energise the next generation of workers in global
automotive logistics.
AL 19
INTERVIEW SRINI MUTHUSRINIVASAN, JDA SOFTWARE
QA
Srini Muthusrinivasan
&
At the AL Global conference in Detroit,
JDA Software’s senior global industry
strategies director told Joanne Perry
about the automated supply chains
of the future
What is meant by this term ‘the autonomous and that’s really where the autonomous elements
supply chain’? come into play.
The word autonomous has got very prevalent today So the industry understands it but there are a
in the industry. [To understand] the idea of the lot more partners and collaboration that’s going to
autonomous supply chain you’ve got to go back to come into play to put this into practice and make
the history of how we went all the way from the it commercially viable, and make it savvy for end
industrial revolution to the digital revolution today. consumers.
We were descriptive in nature, we were predictive
in nature and we got prescriptive in nature; and now Do you have a timeframe for when this might
we are at the point, with all the scale and speed happen, and will we see a lot of variation
and advantage of machine learning and AI [artificial across companies? Will there be a point when
intelligence] that we don’t have to repeat what can an autonomous supply chain is as normal as a
be automated. production line in a factory?
So that element of self-learning and continuously It will indeed become the new normal. At a
adopting that in your planning process or any technology level, the autonomous supply chain is
actionable outcome is what we would call possible today and it is being adopted by various
autonomous principles: automate, with elements of industry subverticals. But to take it to a larger
self-learning. If you just automate, it’s robotic process perspective, [in terms of] the different use cases
automation as we’ve seen with Industry 4.0. Now, when and where it will be applied, I easily see this
with a bit of self-learning that turns into a cognitive as a three to five-year journey because it is not just
platform, which is what I would call the next nirvana The question about robotics coming together, it’s not about Factory
of autonomous supply chains. is, what will 4.0 or Industry 4.0 coming together. It’s also the
people do down consideration of which use cases will be ‘free for all’
How many automotive companies do you think and which have got to be regulated, which is equally
understand this idea? the line when important. So, with all these in play, the maturity
I think the good news here is, the automotive machines are would be in the next three to five years.
industry – be it OEMs, tier suppliers or 3PLs – taking over jobs?
understands the need to get to this point. The fact How do people factor into this? If we have an
that they’re understanding is good, it’s a starting
Fundamentally, autonomous supply chain, what are the human
point. But in terms of getting there – it’s a journey. people will employees doing?
You have self-driving cars today. [The automated become What would humans do if everything is taken over
car] learns, it senses, and based on the senses there by artificial intelligence and machine learning? I
is a response – but the question is, how do you
knowledge see it this way: the future is not about fighting the
weed out the noise from all the data that it sends workers machines. That [robotic automation] will continue to
and take the right action? That’s the trick of the trade exist because it’s going to make lives better; think of
20 AL
INTERVIEW SRINI MUTHUSRINIVASAN, JDA SOFTWARE
a world where people have to repeat the same task runway – especially for the current generation – to be
for the next 30 years on a daily basis. Those tasks prepared to run the course and take off.
can easily be automated, they have been automated. But yes, indeed, there would be certain jobs
Now we’ve reached a point where it’s not just that would be taken away and there are going to
robotic process automation, systems can also be be tonnes of new jobs that are being added. And I
taught to take a corrective action or detour based
The trend [for would say the advantage is, this trend is augmenting
on the environmental dynamics. That’s the machine automation] is people’s work lives, but it also warrants that people
learning part of it. Why have people do the stuff that not disruptive, it improve their skills sets. The skills sets will vary;
machines can do better? That’s a given.
is not happening when I say knowledge worker it doesn’t [necessarily]
The question is, what will people do down the line mean writing a piece of software code. I want to
when machines are taking over jobs? Fundamentally, overnight that you re-emphasise the creative engineering part of it,
people will become knowledge workers. The reason wake up tomorrow which is: what to do, when to do, how to do, and
I say knowledge workers is, this dichotomy of life morning and see writing a playbook for these machines.
where people think 'I don’t have to learn when I
work', or 'I don’t have to work when I learn' will soon thousands of jobs People have often been scared of change; in
be gone. And I also see this as a trend where people being lost today certain periods of history there were even
are focused on vision and creative engineering – and thousands of protests against new inventions. So society as a
I’m using the words creative engineering because whole got over that difficulty and the same thing
creativity, awareness, communication and vision are
new jobs being could happen again.
things that machines cannot bring to the table. created the next Precisely. I think there has always been resistance to
People also need to baby-sit these bots. There is moment; this is a changes if you go through the history of civilisations
work to be done: you’ve got to tell the machines and it’s fundamentally due to insecurities – when
what they need to do; somebody has got to write
transition there is a lack of skill sets, inertia and apprehensions.
these playbooks. The difference here is, instead I think those [insecurities] will come and go, but in
of being data analysts, people are now being the longer run the autonomous paradigm will stay. It
empowered to make decisions for the company and is accelerating faster than I had thought.
also contribute to the industry in a very meaningful
way. So there is power in your hands; there is an What do you think automotive companies need
improved way of working thanks to the machines, to do to prepare their workforces for the skills
but there comes a responsibility as well. and jobs you are talking about?
The first thing the automotive supply chains and
It sounds as if there would be some job losses leaders will have to do is bring in a fresh mindset.
with the creation of this autonomous supply The automotive industry is 100 years old and one of
chain. There may be different types of jobs the most complex industries that you can see – way
available, but maybe not everybody would be too many trading partners, too-long lead times to
suitable for them? procure, to manufacture, to assemble and to get
The trend is not disruptive, it is not happening [product] shipped.
overnight that you wake up tomorrow morning Below: Companies will need There are elements of innovation that other
to help personnel to become
and see thousands of jobs being lost today and industries have already adopted. Today we live in a
'knowledge workers' while
thousands of new jobs being created the next robots handle repetitive world of ‘supply chain of one’, where every single
moment; this is a transition. There is a timeline, or a tasks finished car might end up being unique for any given
consumer out there – that’s the thinking. From the
distribution angle, people are going through the idea
of node compression. What I mean is, why do you
have to go through two tiers moving the inventories
before it reaches the hands of the end consumer?
The industry has already seen elements of direct-to-
consumer approaches.
The culture of time compression means that
people are spoiled by the expectation of a lead time
of one to two days, which might become one to two
hours [in future], when back in the day, a one month
delay was alright when it came to fulfilling a given
order. These are elements of what is happening on
the downstream side.
On the supply side, factories need to be very
agile. The usual metric is return on assets; I need to
make sure my factory is 100% utilised and to get
my return on investment on the capital. But there
are other metrics that people are looking at: how
much personalisation do I need to invest in, do I get
profitable growth out of those kinds of innovations?
That brings in a mindset change. These kinds of
mindset change are not new to other industries
like consumer or high tech; they’ve done it, they’ve
seen it the past ten years. The question is, how
do you take some of these leading practices and
AL 21
INTERVIEW SRINI MUTHUSRINIVASAN, JDA SOFTWARE
Instead of being
data analysts,
people [will be]
empowered to
make decisions for
the company and
also contribute to
the industry in a
very meaningful
way
Top: Autonomous adapt? I’m not saying automotive ought to ‘lift and a transaction happens, people are excited about it.
concepts threaten to drop’ because that will never work, you’ve got to But today we live in an economy where if I have
turn the automotive
adapt it to this complex supply chain world because an asset I want to maximise utilisation. There are
industry on its head
the implications are huge; you are looking at asset- consumers out there who, when they buy a car or
intensive industries. There are long manufacturing truck, they think that asset in the yard or dock or
lead times, long procurement lead times. Well, backyard or parking lot is not making any money.
all of these can also change. One fine day, the The whole idea of ‘uberisation’ is to improve the
manufacturing lead time and the uniqueness of utilisation of every single asset, in this case mobility
manufacturing might be possible in a shorter span of assets on the streets.
time. Local sourcing might be a way for Kanban-like So there are newer applications; the sharing
fast movements of inventories, but it’s not a one-size economy is paving the way for different
fits-all. commercialised use cases that consumers can
The bottom line here is, how do you create a value take advantage of and when [they do], naturally I
network that is agile? Because when things change think that will become the platform for industries
you’ve got to be able to react to it and be fungible to take this seriously and do something about it.
enough to turn yourself into a fully functional, That’s exactly why today you have OEMs looking
profitable industry. at segmented markets – not just personal cars but
fleets for 3PLs – and the autonomous nature of
How much can we learn from Amazon? transportation as a service.
Tonnes, for it’s disruptive nature. I like to use the
term ‘point of leverage’, not the ‘point of sale’. When Amazon has also been investigating drone
technology as a way of delivering its products.
Do you see drones being applied across the
automotive industry in future, as part of the
autonomous supply chain?
I have seen drones being applied within the four
walls of warehouses – picking inventory, inventory
counts and doing [work] that is in areas that are not
easily reachable by humans. Drones are also being
applied in areas where, geographically, it might be
difficult for people to get access.
robotic The way I see drones being leveraged in the
process empowered
automotive industry is transportation as a service.
automation analysis and
It’s an asset. I could move cargo; I could one day
with ML/AI decision
move people as well. Just like hailing a car, it could
be a case of hailing a drone. Yes, there are some
regulations that we have to go through, you’ve got to
have the highway lanes approved, but in essence it is
no different than a transportation asset and I do see
the increase of drones [in future].
I think it’s already out there in the Middle Eastern
countries today, it is available, so it’s only a matter
of time that it will be available in European and
American nations.
22 AL
TRADE RELATIONS NAFTA
Finally, a
done deal?
T
he sigh of relief from the automotive sector Just a few days before the Canadian deal was
at the announcement of a breakthrough in agreed, US president Donald Trump had indicated
negotiations over the North American Free that talks with Canada were fast approaching a
Trade Agreement (Nafta) with Mexico in meltdown, confirming that he had recently rejected
August was almost palpable. The news at the end of a proposed one-to-one with Canadian Prime Minister
September, just as this issue of Automotive Logistics Justin Trudeau “because his tariffs are too high and
was going to press, that a similar, last-minute deal he doesn’t seem to want to move”, adding: “Frankly,
had also been struck with Canada must have been of we are just thinking about taxing cars coming in from
even greater relief. Canada… We are very unhappy with the negotiations
It came more than 16 months after US trade and the negotiating style of Canada.”
representative Robert Lighthizer originally notified By Monday, October 1, however, everything had
Congress of the Trump administration’s intention changed, as President Trump announced via social
to renegotiate the two-decade-plus old pact, and media that a new United States-Mexico-Canada
multiple threats by the US along the way to impose Agreement (USMCA) had been struck, describing it
punitive tariffs on imported vehicles or those made as “a great deal for all three countries [that] solves
in the US from large quantities of imported parts, the many deficiencies and mistakes in Nafta”.
ostensibly to protect American jobs and investment. Speaking later at the White House, Trump – who
24 AL
TRADE RELATIONS NAFTA
5%
The announcement in August 5%
3%
had threatened to leave Canada out of the new deal ratification. It is not clear how easy it will be to get
signed previously with Mexico – hailed the USMCA that ratification – especially given the changes in
as “the biggest trade deal in the United States’ the make-up of Congress that could result from the
history” and said it would support “hundreds of looming mid-term elections – but in principle, the
thousands [of] American jobs”. long stretch of negotiation over Nafta has now come
Canadian Prime Minister Justin Trudeau admitted to a successful end.
that some compromises had been made, but said That sounds like very good news, of course, but
the deal was “profoundly beneficial” to Canadians, as pointed out by Kristin Dziczek, vice-president at
adding: “Today is a good day for Canada”. the Center For Automotive Research, who oversees
Commenting at the time of Mexico’s agreement industry, labour and economics for the independent,
with the US, meanwhile, Mexico’s outgoing non-profit research organisation, while a bullet
president, Enrique Peña Nieto, said the development may well have been dodged, there are still some
would be very positive for both countries. important unknowns. “There are still a lot more
hoops to jump through to have conforming vehicles
Details of the deal under this agreement. There’s also the cost of
USMCA, which covers a total of around $1.1 trillion in compliance and documenting that you have met all
annual trade between the three countries, includes a There continues the rules. That process may prove to be an ordeal and
number of measures specifically for the automotive
to be serious cost some money,” she notes.
industry. Perhaps most importantly, it calls for 75%
of the content (by value) of vehicles assembled in bipartisan concern Continuing threat
the region to be from the USMCA area, if they are to over the abuse of Despite the new agreement, there is still the
avoid import tariffs – an increase from the previous " 1&,+уфу1/&Ȅ0Ѹ prospect of additional tariffs being imposed by
62.5% under Nafta. The deal also requires 40-45% of the Trump administration on global vehicle and
vehicle content to be made by workers earning the which is causing parts imports. Under Section 232 of the Trade
equivalent of at least $16 per hour. damage across Expansion Act of 1962, the president of the US can
The deal further provides exemptions for Mexico the country… If an impose tariffs or other measures if the Commerce
and Canada from tariffs the US may begin imposing Department finds via an investigation that certain
on global automotive imports more generally,
"-1)"ȇ imports threaten American national security.
providing each country with exemption on 2.6m deal is achieved Earlier this year, following just such an investigation
passenger vehicles a year as well as light trucks. On +!1%,0"1/&Ȅ0 by the Commerce Department, the Trump
top of that, Canada gets an exemption from tariffs on administration levied a 25% tariff on imports of
up to $32.4 billion worth of automotive parts, while
stay in place, steel and a 10% tariff on aluminum imports. These
Mexico’s components exemption runs to $108 billion it is still very tariffs continue to apply globally, including to Canada
worth of parts. problematic and Mexico, and are costing carmakers dearly. Ford
It is expected that the new deal, lasting for
Bob Corker, recently said it would take a $1 billion hit to its
16 years at a time and to be reviewed after six profits as a result of these tariffs, for example, which
years, will be signed by the three countries next US senator suggests a cost of around $400 per vehicle.
month before being put forward to Congress for In May, US secretary of commerce Wilbur Ross
AL 25
TRADE RELATIONS NAFTA
initiated a separate investigation by the Department vehicles and components do indeed pose a threat
of Commerce to determine whether import of to national security, President Trump would have the
finished vehicles and automotive parts into the US authority to impose sizeable tariffs. It is not yet clear
threatened to impair national security. According to how these would be calculated and whether they
Dziczek, the results of the inquiry into the automotive would apply to the entire vehicle or just to non-
Parts that weren’t industry will be announced at some point this USMCA parts, but according to some estimates, they
laid out in the autumn. could amount to 25% of the total vehicle cost.
ȇ$/""*"+1 Side letters to the new US agreement with Mexico
and Canada do exempt their automotive exports Gauging the impact
were deemed to to the US at the levels noted above – and Dziczek The Alliance of Automobile Manufacturers reacted
have been made says these side letters sought specifically to address strongly to this prospect prior to the emergence of
4&1%&+ȇ"3"+ circumstances in which vehicles do not meet certain the USMCA deal, suggesting that it would have a
though for the guidelines, including the requirement that 75% of the devastating effect on producers, vehicle sales and
vehicle be produced in the North American region. jobs in the automotive sector as well as the wider
most part they But the side letters do not apparently afford economy. A 25% tariff would add an average of
were not. This protection to any vehicles or parts over and above $5,800 to the price of an imported car in the US,
new agreement the levels specified, and in any case, as the letters as well as $2,000 to the price of a US-built one, it
themselves point out, modifications to the quantities suggested – leaving US consumers with a total bill of
updates the list outlined may be discussed by the parties to the $83 billion.
Wilbur Ross, agreement “due to changes in production, capacity The association's calculations were made prior to
US commerce or trade” – a rather vague set of criteria that seems the emergence of the USMCA deal, however, with
to open the door to a possible shift in the numbers. its exemptions from Section 232 tariffs for Mexico
secretary Furthermore, while Mexico and Canada are exempt and Canada.
from Section 232 tariffs up to the specified limits, Still, there is a large collection of foreign-based
vehicles and parts from outside the USMCA area, OEMs with US plant operations that produce popular
such as those from the EU and Japan, might still models which exceed current limits on non-Nafta
face them. These two areas, among others, are big content. And the implications of manufacturing a
sources of content in some of the vehicles sold in vehicle in the US with more non-Nafta/USMCA
the US (see table below). content than is permitted could go far beyond higher
If the Commerce Department’s Section 232 vehicle prices in North America itself, if 232 tariffs
investigation concludes that automotive imports of were applied. It could also make US vehicle exports
26 AL
TRADE RELATIONS NAFTA
AL 27
LEAD STORY HYPERLOOP
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LEAD STORY HYPERLOOP
Futuristic
logistics
Hyperloop technology offers freight
shippers the potential for aircraft-like
speeds with truck-like costs. So how
long will it be before automotive supply
chains start to enjoy the benefits?
Malcolm Wheatley investigates
A
manufacturing plant in Pittsburgh with
an urgent requirement to send a pallet
of freight to Chicago has few attractive
options, as there is currently no direct
highway route between the two. But if the
visionaries at Virgin Hyperloop One have their way,
that will soon change.
By loading the cargo into a pod inside a low-
pressure ‘hyperloop’ tube that passes via Columbus,
Ohio, Virgin Hyperloop One reckons it can move
freight along the 490-mile (785km) route in just 47
minutes – and for around the same cost as trucking
it. Given that some 5.9m tonnes of freight worth
$16.7 billion moved between Columbus, Pittsburgh
and Chicago in 2015, that is going to be of obvious
interest to the region’s manufacturing industry.
The Pittsburgh-Columbus-Chicago route is one
of ten winning hyperloop paths selected in the
Virgin Hyperloop One Global Challenge, which
began in May 2016 with the aim of identifying
promising opportunities for hyperloop technology.
Drawing together governments, quasi-governmental
development bodies, engineers and urban planners,
the competition saw over 2,600 teams showcase
instances where improved connectivity would
alleviate congestion, connect labour pools and create
economic synergies.
AL 29
LEAD STORY HYPERLOOP
625
Photo courtesy of Virgin Hyperloop One
Average speed in
miles per hour of
pods in a hyperloop
system, according
to Virgin Hyperloop
One. A 490-mile route
could be run in just
47 minutes, it says
30 AL
LEAD STORY HYPERLOOP
passenger-only agree?
Our Virgin Hyperloop One
– hyperloop technology should be able to offer both
speed and economy. He believes it will also offer
or cargo-only, but system doesn’t need to savings beyond mere reductions in transit time
can be a mixed- be passenger-only or cargo-only, but can be a and shipping costs: the ability to cost-effectively
use system... mixed-use system that fully utilises capacity ship goods quickly over long distances means that
for both passengers and palletised freight, thus inventory replenishment lead times can be shrunk,
maximising the maximising the economic and social benefits. leading to reductions in inventories and warehouse
economic and However, it’s certainly possible to run cargo space. According to Lloyd, consulting firm McKinsey
0, &)"+"ޖ10 commercial operations while certification and has estimated these reductions at 25%.
regulation is still ongoing for passenger use. In short, says Lloyd, hyperloop-driven supply
,),6!Ѹ&/$&+
6-"/),,-+" What is the thinking on how hyperloop
projects will be financed? How will
Virgin Hyperloop One
construction be funded? Global Challenge winners
We expect most projects to be carried out as
a public-private partnership with a significant
emphasis on local participation. Once a
government signs an ‘intent to build’ agreement,
the project starts with an in-depth feasibility study,
which analyses and defines the route alignment,
including the environmental impact, economic
and commercial aspects of the route, and the
cost and funding model recommendations.
Fully autonomous and enclosed, the technology chains can help to deliver agile, just-in-time-based
is impervious to pilot error and weather hazards, manufacturing and replenishment practices, the
and produces no direct carbon emissions. While savings from which can dwarf any economies in
90%
tunnelling is time-consuming and expensive, steel shipping costs. Throw in the fact that the technology
tubes above ground can be erected more quickly, is electrically-powered and could therefore be based
just like the oil and gas pipelines that already snake on renewable energy, and its transformational
across counties and continents. potential is clear, he argues.
Percentage of It might sound like the stuff of science fiction, but This is a prospect which has persuaded one of
inbound freight to hyperloop technology can already be seen working at Virgin Hyperloop One’s investors – a group that
the UK that passes DevLoop, Virgin Hyperloop One’s full-sized 500-metre includes Richard Branson’s Virgin Group, French
through southern development testbed in Clark County, Nevada. rail firm SNCF, GE Ventures, Sherpa Capital and a
ports and has to be Hyperloop technology can be used to move people number of venture capital firms – to move to a closer
transported north to as well as freight, but the regulatory and certification relationship with both Virgin Hyperloop One and
major manufacturing barriers to be surmounted in respect of human hyperloop technology in general.
and warehouse areas transport are likely to be higher than those in the Dubai-based container-handling specialist DP
way of autonomous freight transport. That said, a World, which owns and operates 78 marine and
32 AL
LEAD STORY HYPERLOOP
Mumbai
90 miles (145km)
in 25 minutes
Pune
INDIA
Jeddah Riyadh
SAUDI
It’s going to be
ARABIA easier to establish
hyperloop links
in some countries
than others… in
some observers, calls for a high level of government benefits over 30 years of operation. Europe, there are
involvement. Saudi Arabia is another country where Virgin many stakeholders
“Inevitably, it’s going to be easier to establish Hyperloop One has high hopes. It is also, perhaps who must be
hyperloop links in some countries than others,” says not entirely coincidentally, a country where decision-
Wolfgang Lehmacher, head of supply chain at the making powers are again concentrated in relatively convinced; in
World Economic Forum. “China, for example, will few hands. China, there’s
be easier than Europe: in Europe, there are many According to Lloyd, Hyperloop technology could just one major
stakeholders who must be convinced; in China, connect Riyadh and Jeddah in just 76 minutes, as
there’s just one major stakeholder [the state] to opposed to ten hours by road. As well as helping
stakeholder [the
convince.” to position the country as a gateway to three state] to convince
Other observers add certain Gulf states, India continents, he points out, hyperloop could connect ,)#$+$
and the US to the list. Lloyd confirms that Virgin a number of major cities throughout the Middle East
Hyperloop One is working with governments and in under an hour. Lloyd adds that economic impact
"%* %"/Ѹ
transport authorities around the world, with active estimates suggest that hyperloop links could increase ,/)! ,+,*&
projects underway with governments in the UAE, the GDP of the UAE by one percentage point, and ,/2*
Europe, the US, Saudi Arabia and India. that of Saudi Arabia by one to two percentage points.
AL 33
LEAD STORY HYPERLOOP
25%
bottle, it will be impossible to put it back in. He could supply parts very quickly over long distances,
believes that hyperloop technology will probably boosting customer service levels while also
require a successful showcase operation in a far- consolidating and reducing inventory holdings.
sighted Asian or Middle Eastern nation in order to “The key question with hyperloop is the business
Anticipated cut in demonstrate its commercial viability. case,” he concludes. “Freight shippers are looking
stockholding and “It takes a lot of effort to break the mould and for a balance of timeframe and cost. And unless
warehouse space in think ‘out of the box’, and both organisations and that balance is correct, no mode of transport can
a hyperloop-enabled individuals find that difficult,” he says. “There’s a capture market share – no matter how innovative it
supply chain, tendency to think incrementally, rather than in big is. The history of transport is littered with great ideas
according to DP jumps; as Henry Ford is supposed to have remarked, that simply didn’t make good business sense. Will
World if he had asked people what they wanted in an hyperloop make good business sense? We’ll have to
ideal transport system, they would have said ‘faster wait and see.”
34 AL
IN-PLANT LOGISTICS SMART ROBOTS
Showing robots
the ropes
V
olkswagen’s Transparent Factory in market a new technique for programming industrial
the eastern German city of Dresden robots, which aims to dispense entirely with the
is arguably one of the more unusual need for specialist skills.
automotive manufacturing sites in the The Wandelbots technique involves a programmer
world. Named due to its highly glazed exterior, it is using a jacket fitted with an array of sensors and
not only the production location for the company’s actuators, linked to a robot via a computer. The
e-Golf but also home to a number of other related programmer’s physical movements are recorded
activities. These include acting as a showpiece for and ultimately translated into corresponding robot
the automotive industry, by allowing members of the motions.
public to get within a few feet of the production line; Marco Weiss, head of new mobility and
and being an ‘incubator’ for VW’s mobility-related innovations for VW at Dresden, says the technology
technologies through collaboration with start-ups. came to his attention when he was giving a talk at
Since early this year, VW has also been working the city’s Technical University, where it was originally
at the site with a company called Wandelbots, a developed, and that he immediately recognised its
local operation that was founded in 2017 to bring to potential for helping to solve a common problem in
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IN-PLANT LOGISTICS SMART ROBOTS
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IN-PLANT LOGISTICS SMART ROBOTS
Logistics applications There are often just not enough people with the
According to Weiss, VW sees potential for the appropriate skills to meet the need for frequent
Wandelbots technology in wider logistics operations. reprogramming in environments characterised
He suggests the technique might be used, for by short-run production schedules arising from
example, to program a robotic arm mounted on continuous product modifications, he says, which
a ‘shopping cart’ or some form of mobile stand explains the company’s aim to completely ‘de-skill’
to assist with selection and picking of parts from robot programming.
containers. In such an application, the robot could “We are developing a product that will allow
hand the part directly to an assembly worker, carrying anyone, regardless of their technical background, to
out all selection and handling routines for a part prior program an industrial robot,” he explains. “We want
to its addition to a vehicle. to hide all the complexity from users. Basically you
The potential savings that could bring would just show the robot what you want it do a few times
be considerable. “One-third of the logistical costs so that the software learns the process and then
in the brand are associated with sequencing,” he generates the code to enable the robot to perform
comments. the task autonomously.”
We want to hide But as well as helping to get things right, Weiss Piechnick says the hardware comprises standard
all the complexity suggests that the technique could also come in components such as accelerometers and gyroscopes
from users. useful in programming robots to undo mistakes. in the jacket. Intriguingly, it also makes use of the
“It could enable robots to be used for repacking same technology found in the ‘home button’ of an
Basically you just operations instead of people, when parts have got Apple iPhone to enable a flat sheet of material to
show the robot into the wrong container,” he says. More routine imitate the tactile response of a button-push.
what you want it tasks, he explains, might include the “breaking-up The software to drive the whole system is also
of large lots of parts into smaller ones” and “the component-based, he says, being configured as a
do a few times so delivery of small load-carriers to an assembly line and number of small, separate but interlinked modules.
1%11%"0,ȇ4/" their exchange with empty ones”. An important implication of this is that the
learns the process Weiss stresses that the full potential of the software being run becomes indifferent to the
Wandelbots technology has yet to be determined and source of computing power that drives it. It can
Christian will be subject to further exploration – not least, to operate in part on local hardware and in part on a
Piechnick, identify what other technologies might complement remote server.
Wandelbots it most effectively. At the time of going to press, Piechnick, whose
company now employs 15 people, said he was
De-skilling the process expecting the first commercially available version of
Back at Wandelbots, Piechnick says the impetus to the technology to appear on the market under the
Below: Christian Piechnick
develop the technology grew from a perception that name of Wandelbox around the end of September.
and Marco Weiss with one existing robot programming techniques were simply Programming robots, it seems, might just have
of the Wandelbots too slow and inflexible to meet changing demands. become something anyone can do.
38 AL
QUICK TO DELIVER
GLOBAL SOLUTIONS 24/7 365
Energising
the synergising
The Renault-Nissan-Mitsubishi
Alliance has already achieved
substantial savings from a
more joined-up, cross-brand
approach to manufacturing
and logistics. And there
is more to come, writes
Ian Henry
R
enault and Nissan began their wide-ranging
alliance and set up cross-shareholdings
in each other back in 1999, and since
then Daimler, Avtovaz and most recently
Mitsubishi have also become part of this evolving Significant savings
structure. Numerous shared vehicle platforms, In June 2018, the Alliance reported that it had
manufacturing and logistics operations, and back- achieved synergy savings in 2017, across the Renault,
office functions have been developed. Furthermore, Nissan and Mitsubishi brands, of €5.7 billion ($6.6
impressive results have been claimed – although billion), a 14% rise on the synergy savings from 2016,
other than cross-shareholdings and project-specific reflecting the first full year of Mitsubishi’s presence
information, the Daimler figures are excluded from within the Alliance. The aim is to reach €10 billion of
the numerous figures quoted by the Alliance to savings by 2022; and to do this, greater alignment
demonstrate its success. in aftersales, quality and customer satisfaction, and
The Alliance was, however, able to report that business development processes is underway.
Renault-Nissan-Mitsubishi sold just over 10.6m In addition to the synergy cost-savings, the Alliance
vehicles in 2017, making it the second biggest has a mid-term plan to 2022 that aims to raise
automotive group worldwide, behind Volkswagen sales across the three brands to over 14m units, of
(10.7m) and ahead of Toyota (10.47m). which at least 9m will be built using four common
40 AL
OEM FOCUS RENAULT-NISSAN-MITSUBISHI
€10bn
Value of synergies
the Renault-Nissan-
Mitsubishi Alliance
hopes to achieve
by 2022, compared
with synergies of
€5.7 billion in 2017
AL 41
OEM FOCUS RENAULT-NISSAN-MITSUBISHI
Production of Mercedes’ Nissan Powertrain, Decherd, Various US-made Infiniti and Mercedes models
2.0-litre, four-cylinder petrol Tennessee, US (original supply was
engines Mercedes Germany, with Nissan
production starting mid-2014)
Supply of Mercedes 2.1-litre Production in Europe for US supply Infiniti Q50 sedan
turbo diesel engines
Cross-supply of trucks Japan Mercedes Canter and Nissan Atlas F24 (1.15-1.5 tonnes)
supplied to each other to broaden each brand’s range
Supply of vans by Nissan to Japanese production for Middle East Nissan NV350 Urvan sold as Mitsubishi Canter Van
Mitsubishi for export markets markets initially, to be extended in
due course
Production of models based on Nissan, Aguascalientes, Mexico Originally planned to make Mercedes A-class derivatives
MFA for Infiniti and Mercedes and Q30/QX30 but Q30/QX30 will not now be made
there, only Mercedes models
One-tonne pick-up on Nissan Nissan Barcelona Nissan Navarra, Renault Alaskan and Mercedes X-class
NP300 platform for Renault and Nissan Cuernavaca (Mexico) to be made on same lines (though no Mercedes models
Mercedes brands Renault Cordoba (Argentina) made in Mexico for now)
Shared rear-wheel-drive Novo Mesto, Slovenia Smart ForFour and Renault Twingo; Smart ForTwo
architecture for smart and Renault made in France also uses shared Edison platform
Small van (Renault Kangoo) Maubeuge, France Citan made by Renault for Mercedes
Low fuel consumption small Valladolid, Spain Production of Renault 1.5-litre petrol and 1.6-litre diesel
diesel and petrol engines engines for small Mercedes models, including A and
B-class, plus CLA and GLA; diesels also used on the
Renault-made Citan small van and Mercedes’ Vito van
Electric motors from Renault Zoe Production in Cleon, France, for use Powertrain fitted to electric versions of ForTwo and
in cars made in France and Slovenia ForFour
42 AL
OEM FOCUS RENAULT-NISSAN-MITSUBISHI
14m
allow the business unit to benefit from Mitsubishi’s Renault’s relative position will appear to have
expertise in the development and manufacturing declined, which could upset the existing alliance
of Nissan’s body-on-frame SUVs, especially the between the two companies”, adding that “to
US-market Armada and the internationally oriented maintain the power balance, it may be necessary for
Patrol. Nothing definite has been decided or Target for global Renault to invest in Mitsubishi”.
announced regarding whether a Nissan (NP300) vehicle sales across Much remains to be done to complete Mitsubishi’s
or Mitsubishi (L200) base will be used for future the three brands turnaround and any direct involvement by Renault
pickup models. Certainly, only one platform would be by 2022, of which will almost certainly wait for this to be completed.
required here for the combined operations. 9m will be built on However, as Mitsubishi models come up for renewal,
common platforms. they will adopt more technologies, components and
No mood for a merger In 2017, Renault- platforms from Renault-Nissan and also contribute
Periodically, as was the case in 2017 when reports Nissan-Mitsubishi the company’s own expertise, especially in plug-in
emanated from Japan, claims from one side or the sold just over 10.6m hybrid technology (something in which Renault and
other suggest that a full merger of Renault and vehicles Nissan have been sorely lacking) and in pickup/SUV
Nissan into one company is under consideration. technology.
AL 43
TIER SUPPLIER FOCUS GESTAMP
Pressing a point
S
lightly to the north of Wolverhampton in Cannock. But, as plant director Paul Felton confirms,
the UK’s industrial Midlands – and perhaps the new operation is far more than just a facsimile
more crucially just a few miles off a key of its older counterpart. Instead, it will house several
transport route, the M6 motorway – lies new types of production process that mark a
one of the latest additions to the worldwide roster significant advance in capabilities.
of production facilities for stamped automotive metal Perhaps the most notable of these is hot
parts. In mid-September, Spanish-owned tier one stamping. In this manufacturing process, boron steel
50,000
supplier Gestamp officially opened a 50,000 sq.m is heated before being stamped and then rapidly
production facility built at a cost of nearly £50m cooled in order to generate enhanced strength.
($65m), after slowly ramping up over the previous 12 Felton confirms that the technique is already in
months. It is now one of seven production plants the operation at the new site using two lines, one for
company operates in the UK, plus an R&D centre, Number of square extra-large and one for medium-sized parts. These
which altogether employ some 3,000 people and last metres covered by are supplementing two other such lines that the
year generated revenues of £557m. Gestamp's £50m company operates elsewhere in the UK. The first
This impressive-looking facility with its gleaming factory in the West can produce four parts ‘per blow’, a number that can
white exterior, known simply as Gestamp West Midlands, unveiled in be doubled by an integrated laser cutting capability,
Midlands, will by 2020 replace the operations that September while the second line can produce two which can be
currently take place at a facility five miles away at doubled to four.
44 AL
TIER SUPPLIER FOCUS GESTAMP
We can’t just be in
Cold stamping capabilities have also been primarily in coil form with a small amount of pre- a few countries.
enhanced. In this case, the upgrade is represented shaped blanks. At the new location, all the incoming We need to be
by a 2,500-tonne force servo press used mainly raw materials are blanks made at another Midlands- global to give us
to process steel blanks, though a small number based Gestamp company, Steel & Alloy in West
of aluminium blanks are also handled. The year Bromwich. However, Felton says that in future the
the critical mass
after next, though, a completely new process is use of coil is “not ruled out.” to interact with
due to come online: the machining of aluminium Straightaway, that means there is no need for the the carmakers,
extruded lengths and their subsequent assembly, heavy-duty cranes to unload incoming trucks that the
without any prior stamping, into the battery housing sheer weight of coil material would demand. Instead,
otherwise we
structures for purely electric and also hybrid vehicles. forklift trucks both unload the deliveries and carry will never be a
As such, Felton describes the new plant as “a the blanks to the stamping machines. “It is easier to strategic supplier
modern platform specifically built to showcase the
technologies Gestamp now has to offer”.
unload blanks than coil,” Felton confirms.
Blanks are delivered according to a schedule set
for them
out one week in advance, with enough blanks in Francisco
New production, new logistics the plant at any one time to support “four or five” Riberas,
Supporting these new or enhanced manufacturing sets of stamping operations, or about 12 hours
Gestamp
processes is a logistical functionality that also of production. These are stored in racking on the
represents a step-change from previous capabilities. shopfloor adjacent to the stamping machines.
The new factory comprises a single building with The controlling software for the operation is an
only a ground level, whereas the Cannock site has SAP ERP system. Felton says the new plant has
eight separate structures and several different levels. upgraded from an older version of the software
Felton candidly describes the older facility, of which that previously ran in the UK to the latest version,
he is also the director, as a “logistics nightmare”. which is being adopted as a standard for Gestamp
Even before the new capabilities are exploited worldwide. The intention is that there will be just a
through enhanced materials handling, flow and single “corporate, global” version of the software for
storage facilities, Felton points out that there use throughout the whole company, he explains.
has been a fundamental change in the nature
of the incoming raw materials due to the new Making use of AGVs
manufacturing technologies, particularly the hot After stamping, a small proportion of the formed
stamping processes. At Cannock, those materials are parts are despatched straight to customers, but
6
Number of AGVs that
will eventually move
materials around the
new facility
AL 45
TIER SUPPLIER FOCUS GESTAMP
the majority are transported by automated guided tracks in the floor. The intention is that ultimately
vehicles (AGVs) to interim storage within the plant there will be six of these machines in the plant.
prior to their delivery to further production areas Felton explains that the use of AGVs will not
onsite, where they will become part of larger vehicle just save on labour costs over the longer term, but
assemblies. will also contribute to the automation of the pre-
The AGVs use a laser guidance system that assembly storage of stampings as the AGVs will be
enables them to navigate by recognising reflective able to offload the stamped parts into the storage
markers situated along their prescribed routes; they areas. He says parts produced by the hot stamping
do not use the older technique of following buried process will go to a “dynamic, gravity-fed storage
107
Number of
production sites
Gestamp operates
4,/)!4&!"Ѹ4&1%ޖ3"
more under
46 AL
TIER SUPPLIER FOCUS GESTAMP
€8.2bn
Global turnover
achieved by Gestamp
last year, equivalent
to $9.5 billion. UK
operations generated
revenues worth
$724m
system”, while those formed by the cold process of Brexit next year, he simply says “we are working
will be handled by a “very narrow-aisle, high- with our customers to mitigate the risk”.
bay racking system”. He describes both storage Given that all product is made to order, there is no
systems as currently being “semi-automated”, reason for assemblies to remain in the plant longer
with full automation targeted as volumes at the than is necessary to collate a batch for despatch as
plant increase. a single truck load. As such, there is no substantial
Health and safety regulations mean the in-house storage for completed products. Instead,
use of forklifts within the assembly areas says Felton, the maximum time any products will
is severely curtailed, so the main method remain in storage onsite after assembly is 24 hours.
of material movement to and from them is Felton explains that loading onto customers’
tow trucks. The material movement within trucks is accomplished “side on” by forklift trucks.
the plant from first entry to completion of all “We don’t have loading bays,” he says. The primary
manufacturing procedures essentially consists of reason for this set-up, he explains, is simply
two operations that rely on human control and customer preference, but it also benefits Gestamp
navigation encompassing one that is automated. by dispensing with the need for fixed structural
Felton is keen to emphasise that the new elements for the building itself, therefore giving
plant boasts a range of different materials the flexibility to allow for future reconfiguration and
handling equipment. “We’ve got reach trucks, expansion.
forklifts, mobile elevated work platforms and One upcoming challenge on Felton’s mind is the
very narrow-aisle pick-and-place systems, for manufacture of battery compartments for electric
instance,” he says. In addition, data gathering vehicles, which is due to get underway in 2020.
using manual scanning takes place to monitor He says this will require the plant to start receiving
and record all product movement within the aluminium extrusions that are six metres in length, in
plant. “We know where everything is all of the other words several times as long as the blanks for
time,” states Felton. both cold and hot stamping operations, which range
from 0.6-2.0 metres in length. “We will need new
Serving changing OEM needs handling and storage capabilities,” Felton states.
The major output of the plant is body-in-white By then, of course, the new site will have taken
and chassis assemblies, all of which are built to over completely from its predecessor. Felton says the /"5&1+!1/&Ȅ0
order for customers that currently include Jaguar plan is that the whole of the 800-strong workforce important in the
Land Rover, Renault-Nissan-Mitsubishi, Volvo, in Cannock will transfer to the new site; 150 have
short term but
Ford, BMW, Toyota and Honda. Felton says already done so. He says the benefits of the new
that, while the bulk of the output is delivered facility for the workforce compared with the older they are not
to British sites in line with Gestamp’s policy of one are already becoming apparent. “The fact that it game-changers
locating its operations as close as possible to is all on one level just makes things a lot easier,” he Francisco
those of its customers, a proportion is delivered states. “Morale is significantly better.”
to one client in Austria and a small amount is Felton adds: “No-one is shying away from the Riberas,
sent as far as Brazil. challenge of new technologies. In fact, people want Gestamp
When asked about the possible implications to get to grips with them.”
AL 47
COUNTRY FOCUS IRAN
Driving
predictive
maintenance
C
onnected cars are set to hit the Delamare, is that it’s a reactive situation: a Sponsored by
mainstream; market penetration dealer will only order or receive parts when
is expected to soar from 38.9% in a car is already in their garage. If the dealer
2018 to 80.7% in 2022, according can diagnose a problem remotely or predict
to statistics provider Statista, which will a failure in advance, however, the stock can
have a significant impact for logistics be ordered ahead of time.
companies in the aftersales market. “When we get this extra lead time and
In particular, connected cars are paving visibility into orders, we can get the parts to
the way for predictive maintenance. the dealership before the customer arrives
Traditionally, when a car breaks down, for their appointment, so their car gets fixed
the driver takes it to an independent repair quicker,” he comments.
centre or dealership, where mechanics
diagnose the problem, order the spare part, Better stock management
and fix the car when the part arrives. This has a direct impact on stock Predictive maintenance is set to
With connected cars, the process can be management for the dealer, removing the transform the way logistics companies
made faster and driven by the dealership. need for them to maintain a large stock of supply spare parts. Gefco’s Synchro Hub
Through over-the-air connectivity, dealers spare parts themselves.
is leading the charge
can remotely monitor the state of the “Dealerships can get rid of their in-house
car, spot a potential problem in advance, stock, which allows them to create
diagnose it, arrange for the driver to bring additional maintenance space, so they can This requires more (and more frequent)
the car in, and have the part ready and repair more cars every day,” says Delamare. deliveries, as dealerships still have to work
waiting when the customer does so. This will provide a competitive on other, non-predictive maintenance jobs,
differentiator for OEMs and dealerships, like planned maintenance, regular problems
Dealership logistics he says, allowing them to provide extra and urgent jobs.
While this type of predictive maintenance customer service in the aftersales market Helping to enable this is a logistics
is not new, it will impact on the dealership’s and giving them an edge over independent, service from Gefco called Synchro Hub,
logistics provider, which has to make sure third-party mechanics and e-commerce which is based on a series of connected
there is enough stock in the warehouse companies like Amazon. It also means local distribution centres in high-density
and that it can be delivered as needed. And logistics providers can better manage their geographical areas within 50km of
that means a step change for automotive stock, as they have a better idea of what dealerships. These warehouses can stock
logistics companies like Gefco, which have orders they will need to fulfil, with fewer parts from multiple OEMs and are fed
not traditionally operated this way. rush jobs and fewer orders for general stock information about orders directly from the
Vincent Delamare, market line manager, to be held in the warehouse. central warehouse.
car manufacturers at the company, says that “We can go leaner on stock, and improve “These warehouses can deliver up to
traditionally, spare parts have been delivered filling ratios,” says Delamare. three times a day, not just to the dealership,
on an overnight basis. but also to drop-off points such as parcel
“A dealer placed an order with its brand New type of logistics management shops and lockers and even a car owner’s
central warehouse before 4pm or 5pm on To successfully schedule appointments on a home, working in a similar way to Amazon
any given day. This was then processed predictive basis, dealerships have to be able pick-up points,” says Delamare. “If an
in the central warehouse and shipped to rely on their spare parts providers and order is placed at 9am, we can ship it by
overnight, with the aim of delivering it logistics partners to deliver the parts when 11am, instead of delivering it the next day.
before 8-9am the next morning,” he says. they need them, so they are ready for the Dealerships can extend their workshop
The problem with this, according to appointments. hours due to the extra stock delivery
48 AL
provided by these local distribution centres. Gefco also works closely with the “We need to have the most efficient
The warehouses are also able to stock a dealerships to keep an eye on current delivery methods possible in place for
wider range of products, as requested by and anticipated future trends that could when this happens,” says Delamare. “This
OEMs and dealerships.” influence demand. For example, the is where the Synchro Hub comes in, as we
‘dieselgate’ emissions scandal influenced can more quickly get these parts to dealers
Overcoming predictive challenges the volume of diesel cars being bought, or independent mechanics.”
Synchro Hub also helps Gefco to decide with a knock-on effect on demand for
how much stock to keep in its warehouses, certain spares. Another example is the Future developments
allowing it to more accurately predict a increase in demand for SUVs, which made While logistics services such as Synchro
dealership’s consumption of parts and the up 32.4% of total global car sales in 2017, Hub will help with more efficient parts
minimum amount of stock to hold. up 12.7% compared with 2016, according to deliveries and thus enable predictive
“Using predictive analytics based not automotive business intelligence solutions maintenance, there are still aspects of the
only on a dealership’s past consumption provider, Jato. process that have to be worked out. This
but also discussions with dealers and “We watch these kinds of global trends requires close collaboration between OEMs,
independent retailers, as well as seasonal and events closely, but the question we dealerships and logistics providers.
factors such as how tyre and battery use also have to consider is when it will hit “Our logistics platform needs to be able
differs at certain times of the year, we can consumption of new parts,” says Delamare. to communicate with OEMs’ IT systems so
better anticipate requests and ensure we “We can see that more and more SUVs are we can access crucial information to help
have the right stock to fulfill them,” says being purchased, for example, but when will us ensure adequate stock levels in local
Delamare. “This communication with the that translate into higher demand for new distribution systems and fulfil orders in a
dealers also helps us understand when parts for these types of cars?” timely manner,” says Delamare.
we might need to increase our stock This is also true in the case of recalls for “Some OEMs want to use our systems,
levels, as we know when they are running defective parts. Gefco relies on its analytics some want to use their own – but whatever
promotional campaigns that might increase capabilities to ensure it can work out what the case, the information needs to flow
requests, as well as other factors that the demand for new parts will be as fast as seamlessly.”
influence parts demands.” possible. It is important, therefore, for OEMs and
dealerships to work out a strategy to let
them make the most of logistics services
such as Synchro Hub.
“Change is never easy, and the
automotive industry is no exception,” says
Delamare. “OEMs and dealerships need
to work out a strategy to help them take
advantage of the new delivery options and
make changes to the way they operate.
“We also need to help support our
customers’ networks by explaining how
Synchro Hub works, as well as taking
the fight to competitors and e-commerce
disruptors by providing track and trace APIs
[application programming interfaces] to feed
our customers’ websites, making them as
easy to use as Amazon’s.”
AL 49
OEM FOCUS SKODA MLADÁ BOLESLAV
the plan
expanded for the third time
since opening in 1999. Victoria
Johns went to find out what it
has in store for the VW Group's
aftermarket parts distribution
xxxxxx
50 AL
OEM FOCUS SKODA MLADÁ BOLESLAV
The expansion of
the parts centre
is an important
building block in
the growth plans
of the Group and
the brand
Roman Havlásek,
Skoda
B
earing the world’s biggest Skoda logo,
the OEM’s parts centre in Mladá Boleslav,
Czech Republic is hard to miss. Located
just off the Prague Liberec motorway, the
42-metre stacking warehouse is the tallest building in
the city, which is known locally as ‘Skodatown’.
The warehouse is the largest for genuine parts
in the Czech Republic and one of three European
central warehouses for the Volkswagen Group.
Storing more than 140,000 items from small screws
to large bodywork parts, the facility handles 13m
units, which are stored and distributed to service
partners and dealers around the world.
Skoda invested €22.5m ($30m) in the expansion
of the centre in December 2016, a project which has
created 40 warehouse operative jobs. Completed
in March this year, the total area of the central
warehouse has now increased by 31,000 sq.m to
a total of 180,000 sq.m and the storage area alone
stretches more than 105,000 sq.m, equivalent to 13
football pitches.
“The expansion of the parts centre is an important
building block in the growth plans of the Group and Left: Skoda's head of
aftersales, Roman Havlásek
the brand,” head of aftersales Roman Havlásek told
Automotive Logistics during its exclusive tour of the
facility in August. “In 2000, we started delivering method. In just one hour, more than 200 pallets can
parts for group vehicles to individual service partners be stored or removed, increasing the output of the
in the Czech Republic every day, now we deliver up picker-to-parts process by 50%.”
to twice a day.”
The centre is providing an everyday delivery Take your pick
service to nearly all of Europe, with daily orders of The cartons or pieces are placed into totes (smaller
around 28,000 items for more than 100 countries. goods) or into trays (larger goods) and stored in high-
“We account for a significant proportion of the global density automated storage and retrieval systems
supply of genuine parts and accessories both from (ASRS), carousels or robotic systems. As orders are
Skoda and other Volkswagen Group depots as well as required, pallets are automatically retrieved from
the supply of common parts for chosen markets for storage and brought to the picker, either at a pick
Skoda, VW, Audi, Seat and light commercial vehicles," station, where the operator picks from an order
said Havlásek. container, or an ergonomic palletising station, where
€22.5m
Alongside a new delivery and expedition area, items are placed on a pallet. Since the picker does
the centre is equipped for 8,000 pallets using block not have to walk anywhere, the focus at the pick
storage, a palletised structure that does not require stations and pack stations is on ergonomics and high
any type of storage equipment. An automated productivity and quality.
high-rack shelf system has also been introduced to The parts-to-picker system presents operators Amount Skoda
increase storage capacity. with only the goods needed for orders and works spent on the latest
“The retrieval process for genuine parts and in conjunction with a pick-to-light method, whereby expansion of its parts
accessories can now take place fully automatically,” lights located directly on the storage slot indicate centre, the third
explained Havlásek. “Each aisle has its own where the next item is to be picked and the number since 1999
automatic retrieval unit, known as the ‘parts-to-picker’ of items to be retrieved. This system cuts down on
AL 51
13 – 14 November 2018
Kempinski Hotel Corvinus
Budapest, Hungary
#ALCEESummit
A region re-energised:
Investment, Technology,
Talent and Infrastructure
Keynote
Speaker:
Péter Szijjártó
&+&01"/,# ,/"&$+Ȅ&/0
+!/!"
Hungarian Ministry
,# ,/"&$+Ȅ&/0
and Trade
),)0-,+0,/0 &)3"/0-,+0,/0
the possibility that workers will pick the wrong items, plastic. There are 14 types of pallets and each one
therefore improving accuracy and productivity. intended for the stacking warehouse goes through
The method is also energy efficient, not only an automatic 3D dimension and eight checks.
consuming less power while maintaining excellent The tolerance is 16mm and any pallet that shows
weight-to-payload ratios, but also using energy In just one hour, a higher deviation as a consequence of damage,
recuperation modules to generate and store such as warping, is discarded. “We have split the
electricity from system shuttles while in operation. more than 200 extension into retail and export areas,” said Havlásek.
By reading a barcode or pressing a button, the pallets can be “The total capacity of the aisles is 40,000 pallets
trays are automatically conveyed to the central stored or removed, and 12 operators work in a three-shift [pattern] with
extractor before being transported to the service an average of 3,800 orders being made for 500
opening. Thanks to its design, the system at any
increasing the employees per day.”
time can be changed to suit height requirements, output of the Skoda’s active product range comprises more
enabling great flexibility when working with different picker-to-parts than 140,000 articles. The stock-in halls receive
room heights. The same also applies to the carousel daily deliveries from 944 suppliers based in the
system, consisting of carriers and containers, which
process by 50% Czech Republic and a further 44 countries. The daily
are always conveyed to the user via the shortest Roman Havlásek, capacity of the stock-in sites is about 200 trucks
route. Skoda loaded with pallets full of material. Transport from the
“Our warehouse staff use SAP [Systems stock-in sites to the individual warehouse and then to
Applications and Products] applications under which the shipment site is carried out by 148 electric trucks.
goods are ‘uploaded’ to pallets using handheld On average, 130 trucks loaded with parts
terminals. The digitisation of this process reduces and accessories leave the centre daily and are
error rates and makes shipment clearance much transported by road, rail and air. The most distant
faster,” explained Havlásek. destination is 18,000km away: New Zealand. All
The material flows controlled by SAP use a genuine parts and accessories ordered by dealers
combination of barcodes and mobile terminals to in the Czech Republic and Slovakia by 6pm are now
ensure that each pallet reaches its destination in time distributed by the morning of the following day.
and with the correct product quantities. It monitors Shipments to large European countries are cleared
every step, from stock-in to shelving, picking and within 24 hours, other European countries within
shipment to customers. Each of the 11 aisles in the eight days and overseas shipments within 15 days.
extension also features an automatic shelf loader The OEM has also created the necessary storage
with a navigation system which is based on laser capacities for genuine parts and accessories,
rays. including prepared batteries, which will be used in its
electric vehicles from 2020 onwards. Skoda is set to
Stock in trade launch ten electrified models by 2025.
Although some form of automated goods-to-person “We don’t have to stock the item for customers
fulfilment options have been available for decades, to know it’s available,” said Havlásek. “Our IT system
it has only been within the past several years that shows the customer the full range of our stock from
an influx of extremely efficient goods-to-person Top left: An average of 130 small to big parts, and every expedition pallet we
systems have been introduced. This has been largely trucks per day leave Mladá send out is comprised of multiple parts.” Predictive
influenced by heightened processing capability and Boleslav software also helps to forecast and optimise back
fully-integrated controls, making these stock-keeping orders, recommending what stock dealership service
Top right: The centre
units, high-speed systems possible and capable of departments are most likely to have and need and to
receives daily deliveries from
raising warehouse efficiency by up to 65%. 944 suppliers based in 45 provide it promptly.
“The ability to store and retrieve orders countries With orders predicted to rise by 25% in the next
simultaneously, as opposed to sequentially, five years, Skoda has plans to further expand the
28,000
accommodates high throughput,” stated Havlásek. warehouse in 2022. “Our target is to strengthen
“We never know what’s coming in and pride our network and ensure the quickest delivery of
ourselves on the flexibility of our orders. We can parts, ultimately improving customer satisfaction,
predict with seasonality, for example, an increase in but the work is never over,” explained Havlásek.
the order of tyres in the autumn to prepare for winter Orders of parts and “We continue to look for new ways to improve the
– but each day the orders are completely different.” accessories received services we provide to our customers, because
Pallets holding the materials are stored on wooden per day they’re the reason we’re here. If we don’t deliver, our
plates, providing better mechanical properties than business will be gone.”
AL 53
COUNTRY FOCUS RUSSIA
Rewriting the
rules Russia’s Industry and Trade Ministry is looking to rip up
existing industrial assembly agreements in favour of a
new localisation strategy. Vladislav Vorotnikov looks at
the implications for automotive supply chains
R
ussia’s Industry and Trade Ministry wants EEU in terms of the automotive market. In July, for
OEMs to make huge investments in instance, a trade conflict between Russia and Belarus
new production capacity in Russia over paralysed duty-free exports of finished vehicles from
the coming decade, in order to continue one country to another within the economic block.
qualifying for state aid. A bill laying down the basis At a meeting of the Eurasian Intergovernmental
of a new national localisation strategy was published Council in July, member states agreed that import
in August that is designed to replace the current duties on automotive components could only be
industrial assembly agreements. increased by Russia after being officially signed off
Not all carmakers are entirely happy about its at the next EEU Council meeting on August 24, says
provisions, however. Shavshina.
Russia originally planned to cancel the tax breaks Russia took on an obligation to abolish lower
on imported components outlined in its industrial import duties on components under its World Trade
assembly agreements from July 1 this year, but Organization (WTO) membership and would therefore
failed to do so as the move was not supported at the be penalised under those rules if it did not. Belarus
time by the Eurasian Economic Union (EEU) Council, and Kazakhstan, however, have no such obligations
explains Wilhelmina Shavshina, legal director and and have negotiated the right to continue supporting
head of foreign trade regulation at DLA Piper. assembly plants in their countries with lower duties.
This blocking of the proposal by other member When import duties on components do rise, it
states is not the first time this year that Russia will increase production costs at assembly plants
has faced resistance in the legal arena within the in Russia, stresses Alexey Serezhenkin, deputy
54 AL
COUNTRY FOCUS RUSSIA
executive director for the Association of Russian something which has not been seen for a decade.
Automakers. The extent of the increase will vary In 2017, Russia imported a total of 267,700 finished
from plant to plant depending on the level of vehicles worth $6.7 billion. Although the number of
localisation achieved by each one in terms of vehicles imported was only slightly higher than the
components sourcing, as well as any steps taken by previous year, the increase in terms of their value
the government to reimburse factories for growing was more than $700m, according to data from the
expenditure on customs charges, Serezhenkin says. Russian Federal Customs Service.
When the lower import duties are abolished, some “Despite the growing trend in local production
OEMs may well revise their localisation strategies of cars, some brands continue to import some or
in Russia, shifting from manufacturing models with all of their models into Russia. For ro-ro shipping
low localisation levels to importing them as finished lines, the growth in passenger car imports in 2018
vehicles, Serezhenkin suggests. However, he is a very positive factor. It also provides additional
believes that such changes are not likely to result in a volumes for the port terminals in the St Petersburg
dramatic increase in imported volumes. area. Car-carriers also receive additional truckloads,
which has a positive effect on total volume of traffic
Made in Russia – with subsidies For ro-ro shipping and improves the backload factor,” comments general
The Russian government intends to subsidise up to director of WWL’s Russian division, Dmitry Vostrikov.
90% of the costs associated with the payment of
lines, the growth The inbound logistics segment is growing,
increased import duties by carmakers, according to a in passenger following recent recovery in the Russian logistics
decree published by the Industry and Trade Ministry. car imports in market, and as a result, investment is now needed in
That decree has already passed public hearings, and
2018 is a very fleet modernisation, adds Vostrikov.
as long as Russia manages to sort out the issue “However, it should be noted that the fleet of car-
with import duties in the EEU Council, the industry positive factor. carriers does not necessarily increase in proportion
expects it to come into force shortly after, according It also provides to volume growth,” he comments. “Many companies
to Shavshina. additional have frozen investment in new trucks. Only some of
However, state support is to be provided only to the major players in this market are updating their
those carmakers whose vehicles achieve made-in- volumes for the fleets; the rest are continuing to use their old car
Russia status, the ministry said in a separate decree. port terminals… trailers.”
To qualify, OEMs will need to meet certain targets [and] car-carriers Anna Komarova, head of the finished vehicle
under a new points-based assessment of localisation logistics commercial department at Gefco, believes
levels, in which points can be accrued by localising
Dmitry Vostrikov, the prospects for inbound logistics, as well as the
what are termed “critically important components”. WWL Russian logistics market in general, are rather vague,
To be eligible for state support, carmakers must however.
score 100 points from 2019 under this system and “We’ve witnessed some growth in the [Russian
150 points from 2025, the ministry has stipulated. automotive logistics] market in the first half of 2018,
Using localised engines or transmissions will score as compared to the same period of the previous
40 points, for example, while electronic systems or year. On the other hand, forecasts for the second
aluminium of Russian origin will score 20 points. half of the year remain uncertain, due to continuing
The entire list of components and points has not growth in prices for the finished vehicles of particular
yet been finalised, but it is clear that it will require carmakers, which can negatively affect demand,” she
substantial investment by carmakers if they wish says.
to meet the new targets: simple calculations show In any case, the strong increase in import flows
that carmakers will have to localise everything which seen in the first few months of 2018 could in part
scores points in the coming years to meet them. be associated with the efforts of companies to
import finished vehicles in advance of a hike in the
Complex impact on supply chains utilisation fee, which was raised in Russia from April
The legislative changes being proposed will clearly 1, Komarova points out.
have a complex impact on supply chains in Russia, Given all this, it is difficult to predict just how
with different consequences for different carmakers. Russia’s new approach will affect the automotive
“For those OEMs that have no resources or find it logistics market there. What is clear, however, is that
economically infeasible to invest in new localisation change is most definitely in the wind.
projects, production costs will rise – so in order to
maintain profitability, they will have to increase their
prices,” says Victoria Sinichkina, senior manager of
advisory services to automotive companies at PwC.
Localisation levels
It is also possible that certain carmakers will prefer
to import some models as finished vehicles, instead
of manufacturing them in Russia, Sinichkina adds. 67% Nissan-Renault-Avtovaz average
Having said that, the current government policy
is focused on making localised production more
attractive than imports, she stresses.
Finished vehicle imports to Russia are on the rise.
60% VW engine plant at Kaluga
During the first six months of 2018, the country
imported 138,300 vehicles worth $3.43 billion, up
Peugeot 408 and Citroën C4
by 22.6% in terms of numbers compared with the 35% at PSMA Rus
same period the previous year. Remarkably, imports
have been growing faster than domestic production,
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Sp le f in
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at ga
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28 November 2018
Hilton São Paulo Morumbi
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#ALSA18
A new dawn,
a new supply chain
Global sponsors
AL 57
COUNTRY FOCUS IRAN
Cracking under
sanctions Fresh US sanctions have broken
Iran's automotive market, forcing
vehicle-makers to pull out and
leaving a void that the Chinese
may fill. Nick Gibbs investigates
T
he re-imposition of sanctions by the US US pulled out of the so-called Joint Comprehensive
on Iran has dealt a hammer blow to the Plan of Action (JCPOA) and announced that it would
country’s emerging automotive industry. The penalise companies doing business with Iran, starting
threat of retaliation by the US against those from August 7. Among the sectors targeted are
whom it deems to have broken those sanctions has, automotive, shipping and banking.
once again, prompted vehicle-makers and logistics Sanctions are being imposed on foreign financial
companies to pull out of the market. institutions and people conducting transactions “for
Vehicle production in Iran had climbed to 1.5m the sale, supply or transfer to Iran of significant
units in 2017, up 18% from the year before, according goods or services used in connection with the
to figures from global automotive association, OICA. automotive sector of Iran”. Worse, while the 2013
The rise came off the back of a healthy 2016 as sanctions imposed by Barack Obama’s administration
carmakers such as Renault and Groupe PSA returned exempted imports of finished vehicles, President
to the market following an international agreement Trump’s executive order makes no mention of this.
at the end of 2015 to relax sanctions. The appeal of Since it was only the US that pulled out of the
a largely untapped market with a population of more JCPOA, companies with no involvement in the
than 80m made the risks seem worthwhile. US market could, theoretically, continue trading
Now, however, the sanctions are back, after the with Iran. Neither Renault nor Groupe PSA, for
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COUNTRY FOCUS IRAN
example, conducts any significant business with the Iran was Renault’s eighth largest market in 2017
US, and indeed the EU put out a joint statement with sales of 162,079, up from eleventh in 2016. It
at the beginning of August declaring that it was sold more cars there than it did in the UK, Argentina
“determined to protect” European companies doing and India, seizing a market share of 11%. Renault
business in Iran. Europe still supports the JCPOA, had targeted a 15% share with sales of 250,000 by
along with China and Russia. 2022, indicating the growth potential it saw. It's easy to
However, the US administration could quite easily In 2017, it signed a joint venture agreement with underestimate
target linked companies – for example Renault’s state-owned investment firm Idro and Negin Khodro,
the importance of
alliance partner, Nissan – and no-one is willing to take the company that currently imports Renaults, to build
the chance. a new factory with a capacity of 150,000 units as the Iranian light
well an engine plant. Renault currently has a capacity vehicle market,
Vehicle-makers pull out of 200,000 vehicles in Iran. However, the new
particularly for the
PSA has said it is ceasing operations in Iran in what company had yet to be established by the end of last
CEO Carlos Tavares called a “clear-cut decision” year, Renault said in its 2017 financial report. /"+ %ޖ/*0
during an earnings call with analysts in July. “We Matthias
decided to wind down to be fully compliant and Schimdt,
protect the company. This is not a grey decision, this
is black and white,” he said. PSA says it has written
EagleAID
off €150m ($170m) invested in a new joint venture
with government-owned Saipa.
Daimler is also backing out. The truck arm of the
German firm established a joint venture with Iran
Khodro in 2016 to make Mercedes-Benz trucks, but
told Reuters at the beginning of August that it had
ceased its Iranian business. Swedish truckmaker
Scania, meanwhile, has cancelled all orders. Yet the
company is looking at contingency plans to keep
supplying existing trucks in the country with spare
parts, it also told Reuters in August.
Renault was initially reluctant to leave Iran entirely.
"We don't want to abandon Iran," Renault-Nissan
Left: The Brilliance H330
Alliance CEO Carlos Ghosn said back in June. The This will be the second time Renault has halted was the tenth bestselling car
two French firms – the biggest foreign vehicle- its business in Iran, after writing off its assets in the in Iran in the first quarter of
makers operating in Iran by far – had hoped to be country in 2013, when tougher banking sanctions this year
exempt from penalties as a result of France lobbying were imposed. Renault’s operation in the country,
1.5m
President Trump. That failed, however, and by the Renault Pars, has remained separate from the
end of July, Renault had changed its tune. “As Renault Group ever since.
we comply fully with US sanctions, it's likely that
our development [in Iran] would be put on hold,” Impact on logistics providers
Renault’s chief operating officer, Thierry Bolloré, told Automotive imports are expected to dwindle to Vehicles produced in
analysts at the end of July. very little, at least from Europe. The two biggest Iran in 2017, up 18%
Both carmakers hoped to capitalise on the shipping companies, Denmark’s Maersk and Geneva- from the year before.
country’s potential to become a key market in their registered MSC, have both decided to stop providing A predicted rise to
portfolio. “It's easy to underestimate the importance services to Iran in response to the US executive 1.6m is unlikely to be
of the Iranian light vehicle market, particularly for the order. “With the sanctions the Americans are to achieved now that
French firms,” comments Matthias Schimdt, analyst impose, you can’t do business in Iran if you also have new sanctions have
with Sweden’s EagleAID automotive market research business in the US – and we have that on a large been imposed
company. scale,” Maersk’s CEO, Soren Skou, said in May, as
AL 59
COUNTRY FOCUS IRAN
90%
reported by Reuters.
Both shipping firms had opened Iranian order Who's in the driving seat?
books after the signing of the JCPO and Maersk had
started a weekly service between Bandar Abbas port • Iran Khodro and Saipa have around 80-90% of
Proportion of and nearby Jebel Ali in the United Arab Emirates. Iran’s vehicle market
cars in Iran built Other foreign logistics providers are seeing • Over 90% of vehicles are locally made as a
in the country, business tail off. Ekol Logistics, based in Turkey, result of high import duties
including those established a subsidiary in Iran last year to provide an
built from complete air freight service to Germany, but the company has • Renault had an 11% market share in 2017
knockdown kits to seen business slow down. “Spare parts producers before new sanctions were imposed, with
3,&!01&Ȅ&*-,/1 have been using our international transportation sales of 162,079
duties service with less frequency and since May 2018, • The bestselling car is the Saipa Tiba/Saina,
we haven’t had any transactions and are not followed by the Saipa Pride, the Peugeot 206,
expecting any volume increases in the near future,” 405 and Pars
a spokesperson for the company told Automotive
Logistics. • In the 12 months to March this year, Chinese
The company says the biggest problem is money. companies were responsible for 50% of parts
“Due to banking sanctions, we are not able transfer imports to Iran. These imports were worth
any capital into the country,” the spokesperson $779m in the first quarter
confirms. Ekol expects that without foreign capital
• Chinese brands have an 8-10% share of
the Iranian government will probably freeze
the Iranian vehicle market, a figure which is
investment in the ‘logistics cities’ outlined in its
expected to rise
development growth plan. On the upside, Ekol’s
continuing presence in the country could see it
win business from others that leave, the company
believes. had moved to fourth among imported brands behind
In terms of automotive imports, there will not Renault and Mitsubishi after announcing last year
be much business left to chase. The government that it would restart imports into Iran.
has already banned imports of finished vehicles in In June, however, the Iranian government went
a series of clampdowns to stop currency leaving on to announce a total ban. Only those who apply
the country. It first banned all vehicles costing over to the government can now import a car, although
$40,000, producing lists of ‘allowed’ cars and hiking commentators believe these controls will be lifted
already high import duties. when demand becomes too great.
The Financial Tribune reported in January that Imported finished vehicles form a small part
the increased duties had pushed the price of the of Iran’s sales. The majority of cars – over 90% –
Hyundai Santa Fe SUV from $54,000 to over $72,000 are built in the country as a result of high import
in Tehran. Hyundai was the most popular imported duties. Included in those locally produced numbers,
brand in the first quarter of this year, sales data however, are cars built from complete knockdown
aggregator Bestsellingcarsblog.com reported. VW (CKD) kits imported by Renault, PSA and others to
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COUNTRY FOCUS IRAN
AL 61
COUNTRY FOCUS IRAN
85%
manufacturers supplying the kits freight is a key determinant of volumes. It is also behind with
appears to be quite marginal. its economics. This, however, is some ‘port community’ issues,
a problem. including certain customs
Industry structure Iran’s leading port is Bandar processes.
Percentage of Iran's As with so much in Iran, vehicle Abbas. Positioned just west Many in the container port
non-hydrocarbon manufacturing is dominated of the Straits of Hormuz, sector would suggest that the
exports and imports by the state through a series it now handles 85% of the solution is straightforward:
handled by the port of holding companies. The non-hydrocarbon exports and get a global container terminal
of Bandar Abbas Industrial Development & imports into Iran. The modern company to build a new
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AL 63
START-UPS & INNOVATIONS ZENCARGO
expectations
A
sk a range of logistics managers what “Let’s say you’re shipping tyres from China to
their main pain points are, and you will Doncaster,” says co-founder and chief commercial
soon hear a common theme – wasting officer at Zencargo, Richard Fattal. “The whole
time waiting for freight agents to get back process happens on one stream on the platform.
to them. Delays occur, paperwork piles up and costs Customers have a specific shipment and purchase
are often not clear. order, and we talk to the warehouse to prevent the
Moving cargo intermodally is a complex, billion- mess of multiple emails with multiple people. [We]
pound industry, yet many of the processes that could end up with one line of communication with one set
be simplified with technology have traditionally been of documents, which stays live until the shipment
done over the phone, by fax and email or even jotted reaches the warehouse at the other end. We
down on scraps of paper. constantly send information back to our customers,
Set up 18 months ago, digital freight forwarder so they can update their business management
Zencargo has offices in the UK, Europe, India and the software, closing the loop from ERP system to ERP
Middle East, and ships component parts worldwide system, giving them complete visibility.”
for a broad range of customers. Whether it is SMEs Fattal and fellow co-founder Alex Hersham are
shipping a few times a month or large companies old friends who both previously had ‘nightmares’
spending significant amounts on freight each day, the communicating with freight forwarders. “I was
company offers real-time tracking as well as customs exporting chocolate from West and Central Africa
clearance and pre-shipment inspection. Clients can to Europe, and Alex was buying container ships for
move full containers, boxes, pallets or crates, get an hedge funds,” says Fattal.
instant quote, book online in seconds and manage all “I needed a company to provide real-time
their paperwork from a cloud-based dashboard. information about the status of my order, but often
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START-UPS & INNOVATIONS ZENCARGO
couldn’t speak to someone until something went along distributed network routes). “Customers
wrong.” can compare things like ocean carriers and sailing
Joined by technology start-up founder and artificial schedules based on criteria such as transit time, price
intelligence (AI) expert Jan Riethmayer, the team or departure date,” says Fattal. “Traditional logistics
spoke to dozens of logistics experts from a range of management companies typically don’t supply all this
sectors, all of whom said that information regarding information in one place in real time.”
the status of their shipment was too siloed. “They
told us that companies were taking too long to Counting the cost
aggregate their data, which was delaying orders,” There are numerous elements involved in freight
says Fattal. “Businesses want to be kept informed shipping costs, such as container capacity, fuel price
from the moment the PO is raised right the way fluctuation, currency rates, service charges and
through to when the shipment is delivered to the seasonality, all of which means that calculating the
warehouse. rate of service is not straightforward. Some agents
“There was a real need for more visibility across will include certain costs in their upfront quote,
the supply chain and we knew that by digitising the while others offer them as an optional add-on. It is
process, we could make a big impact quickly.”
Things do go therefore advisable to get a full breakdown of what is
wrong in logistics, included in a quote before engaging the services of
Providing better visibility but by digitising any freight forwarder, stresses Fattal.
Zencargo has three types of customers: digital
the freight industry “We provide data on fully landed costs, from
e-commerce companies who sell car parts and the factory to the door, and also explain the cost of
want up-to-date delivery times and to be able to to distribute data each part of the movement, including taxes and the
keep track of their shipments on the dashboard; in real time, we contribution these will make to the overall margin
global commodity buyers who need visibility over
hope to tear down and profitability of each part of a customer’s supply
the movement of parts all over the world; and large chain,” he explains.
companies, who are not digital in their sales strategy barriers to trade in Working capital is also a big unknown for
or business, but who are embracing digitisation as a the future companies, Fattal points out, which is why Zencargo
process internally. Richard Fattal, gives costing in terms of its customers’ inventories.
The company’s team of analysts provides real- “Using AI, we can optimise inventories and supply
time information about whether shipments are on
Zencargo chains by predicting future demand, and let our
schedule. “If a shipment is delayed, we’ll give the customers know how much stock they actually
reason and duration,” says Fattal. need to hold, which helps them to become more
The cloud-based technology also lets customers predictive. They are then able to conserve cash and
know if there are any outstanding items on the order turn over stock more quickly to increase their margins
and uses an interactive workspace where documents and relieve pressure from competitors.
can be uploaded, such as a bill of lading or letter of “If you don’t have access to the data, you can’t
credit. “If they need to approve something, they can make informed decisions,” Fattal states. “You’re just
simply click ‘yes’ and the outstanding item will be renewing contracts with suppliers without thinking
actioned,” says Fattal. “Businesses know what they where you can save money."
need to unblock us, so we’re never causing delays.” He explains that, whereas companies would
The dashboard also includes a PO section traditionally differentiate their business by the quality
where customers can see their production status of their suppliers, now they often buy from the same
and whether there have been any delays in suppliers and parts are increasingly commoditised, so
manufacturing. “If the PO is ready and has been the quality of their supply chain and customer service
booked, the dashboard will display what’s going on become ways to stand out. “These other services,
in the water, air and on land, but also includes what such as delivery time and having items available,
may lie ahead. It’s a full suite of services,” says Fattal. become key points of competition,” Fattal says.
Zencargo liaises with the customer’s country of “More and more managers have a certain level of
origin directly, which helps to optimise their choices. user experience in their day-to-day personal life that
“Whether it’s choosing the mode of transport or they don’t benefit from in their business life. They
optimising the capacity of a container, we have are more demanding and expect superb software
different team members all over the world working to be able to do their job. Younger professionals are
in procurement, supply chain and logistics, who are entering the supply chain world and they are forming
able to turn purchase orders into shipments at the a new guard of decision-makers who are embracing
right time,” he says. digitisation.”
“We try and structure all of the data across our Fattal says many Zencargo customers use the
clients’ supply chain to provide accurate information company as part of their digital transformation
on the platform as early as possible. We can plug process. “They want to streamline systems and
directly into their ERP or internal software, which see the technology we’re offering as an enhanced
enables us to manage orders from the moment customer service. It’s not interesting for its own
they’re raised, preventing the need for maintaining sake. It gets companies answers and goes a long
separate spreadsheets and databases, which would way to simplify logistical complexity.
have to be merged to compile reports.” “If we let our customers know what’s going on
The analysts also provide comparative metrics on from start to finish and don’t spring anything on them
suppliers, including route performance, cargo-ready at the last minute, we can offer them peace of mind.
dates and port-to-port times, using node-to-node Things do go wrong in logistics, but by digitising the
data transfer (the network node being the connection freight industry to distribute data in real time, we
point that can receive, create, store or send data hope to tear down barriers to trade in the future.”
AL 65
NEXT ISSUE
Nafta Brexit
The announcement in October of a United With the UK’s departure from the EU
States-Mexico-Canada agreement (USMCA) looming, Automotive Logistics looks at what
to replace the North American Free Trade automotive manufacturers and their logistics
Agreement (Nafta), may have provided some partners can do to prepare.
relief to OEMs, tier suppliers and logistics
providers after months of uncertainty. But
what are the deeper implications? Central and
Conference Eastern Europe
coverage
The region is home to global OEMs and their
suppliers, and is continuing to gain new
plants launched by the likes of Mercedes-
News, interviews and reports from our Benz and JLR. So what are the logistical and
UK, Central and Eastern Europe and South supply chain challenges (and opportunities) in
America summits. Central and Eastern Europe?
66 AL
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