After discussed with 5 consumer I came conclusion that :-
Mostly are saying about the oil quality. (I asked the question, While going for a refill, which would you prefer? They answered the more mileage claimed by the oil quality.) Price (Where the price is less.) Brand Image (The consumer always prefer Reliance. Because he like the look of pump and structure of design.) Additional features apart from pumping station which includes air filling & checking and also windshield cleaning. Card or Digitally Payments (Some of consumers prefer pump stations which provides the facility of card or digitally payments.)