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Communication Skills Course Training –

All 5 Modules For The Price Of Four!

£19.96

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Category: Communication Skills Course Training

Description Reviews (0)

Course Description

This online Communication Skills training course is designed to help professionals improve their business
communication skills, from overcoming barriers, providing feedback, and understanding body language
to negotiating, dealing with confrontation, and being more assertive.

The course delivers a comprehensive overview of the main communication styles and provides guidance
on how to improve your skills to get the best results in the workplace. It has flexible online access that
fits with a busy lifestyle.

 Developed by professionals with real-life experience CPD Process – track and document your skills Self-
paced learning with flexible online access Interactive Assessment Approximate Duration: 2-3 hours On
completion, certificate can be downloaded and printed

Who Should Take This Online Communication Skills Training Course?

This Communication Skills online training is suitable for business professionals who want to progress
their Continuing Professional Development (CPD).

Certification

On successful completion of each module you can instantly download and print a certificate to add to
your CPD portfolio. This can be used to provide evidence for your accomplishments.

All of our courses have been developed by business professionals with real-life experience.

Preview

Here are a few preview images from the course modules, click on them to take a closer look.

Exploring Communication

Body Language

Communication Styles

Certificate

Content

The course is divided into five interactive modules and includes an assessment at the end of each one.
Exploring Communication – looks at the main communication styles and provides details on how you
can improve your skills to get the best results in your future interactions. The content provides a broad
range of core communication methods, guiding you to communicate more effectively by becoming self-
aware and removing barriers.

Body Language – provides information on non-verbal communication including gestures, postures, cues,
signals, and position. You’ll learn practical strategies for reading body language, detecting hidden
emotions, and becoming aware of the signals you are putting across.

Neuro-Linguistic Programming (NLP) – explores four key principles of NLP which focus on how you
communicate, planning your goals and what you want to achieve in life, the skills you can use, and how
to understand and respect differences in other people. You will discover tools and techniques to become
more positive, a better communicator, confident, charismatic, and powerful.

Communication Styles – teaches how to identify and adapt to different styles of communication. The
content will provide you with a deeper knowledge of your style, instructions on how to identify other
people, and strategies towards communication success.

Communication Behaviour – provides you with the techniques and tools you need for handling
communication in confrontational or pressurised situations. You will understand the disadvantages of
aggressive and passive behaviour and learn about managing emotions at work and the benefits of
becoming more assertive.

Aims of the Online Communication Skills Training Course

By the end of this course, participants will:

 Be aware of different communication styles and how to build rapport Understand how to be assertive
and why it is beneficial Become more confident in handling difficult conversations and situations Have
tools and techniques to put into practice in everyday real-life scenarios Comprehend the importance of
body language and non-verbal communication Feel more motivated and satisfied in the workplace
Interactive Assessment

The online assessment for each module is taken on completion of the training material. You will be
asked 20 quiz questions with a pass mark of 100%. The answers are marked automatically so you will
instantly know whether you have passed. If you don’t pass don’t worry! You can take the test as many
times as you need until the course expires, with no extra charge. Access to the course expires after
seven days from the date of purchase.

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Other Business Coaching Options Available

Module 1: Exploring Communication –

Getting the best from your communication£4.99

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Module 2: Body Language –

The sixth sense in communication£4.99

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Module 3: Neuro-Linguistic Programming –

Giving the edge in your communication!£4.99

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Module 4: Communication Styles –

Adapting your communication to suit the situation£4.99

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Module 5: Communication Behaviour –

Become an all-round excellent communicator£4.99

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Defama Associates Ltd

Woodfield

Dairy Drift

Beeston

King's Lynn

Norfolk PE32 2NE

UK

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