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Opentext Exstream 16 3 Product Overview
Opentext Exstream 16 3 Product Overview
OpenText™ Exstream
Release 16.3
Engage—and keep—customers for life with relevant,
personalized communications—delivered anytime, anywhere.
needs—before the customers even realize they have • Ability for non-technical business
them—create a remarkable customer experience. Being users to modify and publish content
without IT help
able to create and send contextually-driven, ultra-
• New integrations with OpenText™
personalized communications at the right time, in the Output Server and OpenText™
right format, and for the right device can give your InfoArchive extend Exstream’s
“out-of-box” delivery capabilities
company a competitive advantage. This is especially
• Improved HTML(5) responsive design
true knowing millennials are expected to make up and mobile device previews
more than half of the workforce by 2020. They expect • Extended data integration through
personalized service and instant access to information modern web and database formats
via JSON
across every channel, both in their personal and • Access to both OpenText™ Exstream
professional lives. and OpenText™ Communications
Center components through new
Wouldn’t it be great if you could provide real-time personalization for new channels common installer
with little to no effort? Smart companies know that their customers are changing and • Simplified user authentication
their customer communications need to change too. Turn your company’s customer and management
communications into a competitive advantage. The bills, statements, insurance policies, • Improved design content and
mortgage applications, contracts, and proposals you send can actually transform your
application management
customers’ perceptions of your business and generate long-lasting relationships.
• Enhanced connectivity with
OpenText Exstream allows business users to optimize customer engagement through
enterprise systems
the design and delivery of ultra-personalized, consistent, compliant communications for
better customer experiences—delivered anytime, anywhere. Designed for omnichannel • Powerful, new engine
customer communication management (CCM), Exstream leverages data and content orchestration capabilities
you already have to transform customer communications into a highly personalized, • New output delivery options
engaging customer experience.
• Productized integrations with
Exstream overview OpenText EIM
Exstream 16.3 is the next version of the combined CCM Exstream platform and
OpenText Communications Center, released in April, 2017. This release continues to
™
simplify CCM for non-technical business users to create and deliver customized, consis-
tent, compliant communications for individual consumers.
E N T E R P R I S E I N F O R M AT I O N M A N A G E M E N T
PRODUCT OVERVIEW OPENTEXT EXSTREAM
Design, preview, and deliver responsive HTML5 that displays appropriately regardless of the device or screen size.
E N T E R P R I S E I N F O R M AT I O N M A N A G E M E N T
PRODUCT OVERVIEW OPENTEXT EXSTREAM
www.opentext.com/contact
Copyright ©2017 Open Text. OpenText is a trademark or registered trademark of Open Text. The list of trademarks is not exhaustive of other trademarks. Registered trademarks, product names,
company names, brands and service names mentioned herein are property of Open Text. All rights reserved. For more information, visit: http://www.opentext.com/2/global/site-copyright.html (09/2017)08343.EN