Republic of the PI Bulacan State University City of Malolos, Bulacan Tel/Fax (044) 791-0153, COURSE SYLLABUS LEGAL ASPECTS IN TOURISM AND HOSPITALITY First Semester A.Y. 2020-2021 COLLEGE HOSPITALITY AND TOURISM MANAGEMENT DEPARTMENT __: HOSPITALITY AND TOURISM MANAGEMENT COURSE CODE: LAH 403 COURSE TITLE : LEGAL ASPECTS IN TOURISM AND HOSPITALITY CREDITUNITS =: 3 PREREQUISITE FACULTY k CONSULTATION HOURS : Specified in the Individual Faculty Loading COURSE DESCRIPTION: The course will cover legal and regulatory structures in the tourism and hospitality industry that operates domestically and internationally. The course will focus on the key principles of laws that govern the hospitality, tourism and related industries. Factors that will examine and discuss the various legislations on business organizations and some international law issues such as product and service liability, employment law, laws governing the natural environment and consumer protection will also be discussed, ‘Comprehensive awareness and understanding the national and international regulations of the travel and hospitality industry; consumer contract law; the law of carriers and accommodations; the duties and responsibilities of tour and travel agencies and ‘operators, travel insurance law;the law of bailment; hotel and restaurant management law; gaming and marketing law; consumer rights and complaints; criminal and civil liability of people working in the travel and tourism industry will also be covered. Lastly, regulations on the issuance of visa, travel documentation as well as issues involving health and safety concerns will be tackled. University Vision Bulacan State University is a progressive knowledge-generating institution, globally-recognized for excellent instruction, pioneering research, and responsive ‘community engagements. University Mission Bulacan State University exists to produce highly competent, ethical and service-oriented professionals that contribute to the sustainable socio-economic growth and development of the nation Core Values: SOAR BulSU! Service to God and Community Order and Peace Assurance of Quality and Accountability Page 1 of 10Respect and Responsibility The BulSU Ideal Graduates Attributes (BIG A) reflect the graduate’s capacity as: a. highly and globally competent; b. ethical and service-oriented citizen; c. analytical and critical thinker; and d. reflective life-long learner. Program Educational Objectives (PEO) Program Educational Objectives (PEO) University Mission Alc- | AIG- Develop competencies of students through outstanding learning experiences to become globally competitive service providers, managers and entrepreneurs; Maximize the use of instructional, community and industry resources to enhance theoretical knowledge and practical skills through immersion and apprenticeship program; Establish and maintain strong linkages with cooperating industries and stakeholders; Pursue efficient and sustainable faculty development programs to ensure course relevance; Intensify research generated knowledge and technology through instruction and innovation management of human resources; Maximize resources of the college to help enhance the quality of life of the people in the larger community through extension activities and volunteer programs. Program Outcomes (PO) On completion of the course, the student is expected to be able to do the following: Program Educational Objectives Program Outcome 1 | 2 PEO | PEO PEO | PEO 5 | 6 Articulate and discuss the latest, developments in the specific field of practice Performs the basic functions of management such as planning, organizing, | - leading and controlling (for improvement) Page 2 of 10,‘Act in recognition of professional, social, and ethical responsibility Work effectively and independently in multi-disciplinary and multi-cultural teams Etfectively communicate orally and in writing using both English and Filipino Apply the basic concepts that underlie each of the functional areas of business (marketing, finance, human resources management, production and operations |e management, information technology, and strategic management) and employ these concepts in various business situations. Select the proper decision-making tools to critically, analytically and creatively solve : problems in order to drive results. Apply information and communication technology( ICT) skills as required by the fc business environment. Work effectively with other stakeholders and manage conflict in the workplace, Exercise high personal moral and ethical standards. Course Outcomes and Relationship to Program Outcomes Course Outcomes Program Outcomes ‘Afier completing this course the student must be able to: a b © LOT. Acquire industry standard knowledge and develop skills on all aspects of Crisis Management in the field of hospitality. LO2. Describe the basics of crowd and crisis management. LO3. Identify the different stages of crisis, as well as the various types of hazards, potential risks or situations that may precipitate a crisis or an emergency. LO4, Discuss the steps on how to establish a Crisis Management Committee/Team (CMC/CMT) or @ Disaster Control Group (DCG). LOS, Examine the typical organizational structure of a Crisis Management Committee/Team (CMCICMT) and outline the functions of each designation within the structure, as well as identify the corresponding qualifications for each position. LO6, Differentiate the roles, functions, duties and responses of an individual during emergency situations. LOT. Create a crowd and crisis management checklist, LOB, Craft a Crisis Management Plan, Page 3 of 10LO9. Practice and demonstrate emergency response procedures. L010. Evaluate the importance of command and control, particularly the Incident Command System (ICS), in any crisis situation. LO11. Recognize the importance of leadership in the decision making process. L012. Demonstrate discipline, respect, and courtesy in every situation, L013. Exemplify the ability to perform in a multicultural workplace and work effectively, both independently and as a team, ina challenging, globally- diverse environment. LO14. Integrate trends and innovative ideas in the formulation of future crisis management plans in the hospitality industry. LO15. Act in recognition of professional, social, and ethical responsibility while performing hospitality industry-related practices that could conceivably contribute to the local and global community. ‘Note: (I Inroductory Course fo an Outcome (E) Enabling Course to an Outcome (D) Demonstrative Course to an Outcome LEARNING EPISODES: Learning , Soiioamied Topics Week Learning Activities Class Orientation; Introduction to and Overview of the Course + VvMGO + Orientation + Classroom Management Course Requirements + Definition of Legal Terms Definition of Legal Terms Basic Concepts of Law Law Defined and Kinds of Law The Importance of Laws in Tourism and Hospitality Economic Issues, Political Issues and Social Significance of Tourism and Hospitality Page 4 of 10,Provisions in the Constitution Relevant to Tourism and Hospitality Article 1 — National Territory Article 3 — The Bill of Rights Article 4 — Citizenship Laws of Obligations in the Tourism and Hospitality Sector Basic Concepts of Obligation Elements and Sources of Obligation Sources of Damages and Kinds of Negligence Laws of Contract in the Tourism and Hospitality Sector Basic Concepts of Contract Requisites and Stages of Contract ‘Types of Contracts for Tourism and Hospitality Industry The Tourism Act of 2009 Implementing Rules and Regulations of Republic Act 9593 Department of Tourism and Its Attached Agencies Government Agencies Involved in Tourism Business. Laws Related to Foreign Investments. The Foreign Investment Act of 1991 Tourism Investment Laws and Incentives in the Philippines Retail Trade Liberalization Act Page 5 of 10Environmental Laws Pertaining to Tourism and Hospitality P. D. 1586 — Environmental Impact Assessment System Republic Act (RA) 8749: Clean Air (CAA) of 1999 Republic Act (RA) 9275: Clean ‘Water Act of 2004 Republic Act( RA) 9003: Philippine Ecological Solid Waste Management Act Republic Act (RA) 9512: [Environmental Awareness and |Education Act of 2008 Ethical Issues in Tourism and Hospitality Industry [The Global Code of Ethics for {Tourism (GCET) Ethics in the Hospitality Industry Ethical Problems in Tourism and Hospitality Laws Regulating Transportation Sector Tours & Travel Services Sector Legal Classification of Carriers Laws on Common Carrier Freedoms of the Air and Air Passenger Bill of Rights Kinds of Travel Agencies and Tour Operators National Accreditation Standards’ Rules and Regulations of Travel and Tour Agencies Laws Regulating Accommodation Establishments and Casino Kinds of Accommodation Page 6 of 10,National Accommodation ‘Standards for Hotels in the Philippines The Rights of Hotel Guest Laws that Apply to Different ‘Types of Casinos and Internet Gambling Laws Regulating Restaurants And Secondary Tourism Enterprises Food Safety Act of 2013 The Sanitation Code of the Philippines: Consumer Act of the Philippines Laws on Labor and Employment Kinds of Employment Termination of Employment both by Employers and Employee Salaries, Leaves and Benefits Sexual Harassment Act Occupational Safety and Health Standards Act Formalities of Entry and Exit in the Philippines Philippine Immigration Act Visa Policy of the Philippines Guideline on Departure Formalities for International Bound Passengers in all Airports and Seaports in the Country Overstaying and Deportation of Foreigners Anti-Trafficking in Person Act of, 2003 FINAL EXAMINATION — WEEK 78 FINAL COURSE OUTPUTS: RUBRIC FOR ASSESSMENT: Page 7 of 10OTHER REQUIREMENTS AND ASSESSMENTS: Quizzes / Chapter Test Term Examination Graded recitation Assignments / Activities Simulation / Actual Demonstration Case Studies Project GRADING SYSTEM: Term Examinations Quizzes/Activities Project Recitation Attendance/ Work Ethics TOTAL 30% 30% 20% 10% 10% 100% Final Grade = Midterm Grade + Tentative Final Grade Period 2 Range Grade: 97-100 1.00 94-96 125 91-93 150 88-90 175 85-87 2.00) e284 2.25) 79-81 2.50 76-78 275 im 3.00 Taand below 5.00 References: Online Resources: Class Policies: Page 8 of 10For online and blended class: 1 2 Observe proper netiquette during online discussions. Students are expected to be active participants in the subject, even though you may not see your classmates or instructors, there are forms of discussion, collaboration and communication. Students should be willing and ready to communicate with classmates and instructors online. Students should participate regularly in weekly activities. Everyone is encouraged to check their official email account regularly to view announcements, assignments, and complete assessments. Students are ‘expected to complete all assignments, quizzes and other activities at the given due date. Do not hesitate to ask questions. Students are strongly encouraged to contact their instructors if you have questions related to the subject. It is recommended that you contact your instructors in advance of the due date. If possible, find a study environment which is free of distraction to better understand the discussion. For modular class: 1. Students will use the self-learning modules in print or digital format/electronic copy, whichever is applicable. The instructor takes the responsibility of monitoring the progress of the students. The student may seek assistance from the instructor through email, text message, messenger, etc. Where possible, the teacher will visit the students who are needing assistance, especially in remote areas, through the mobile caravan, For face-to-face class: 1 All students must attend classes promptly and regularly. Only students enrolled in the course are allowed to attend the sessions, sit-ins may be allowed depending on the instructor's approval. A student shall be marked tardy 15 minutes after the set time and absent after 20 minutes of the scheduled time. Unless the instructor has prior notice of his/her absence or tardiness. Lastly, unless the subject instructor concerned gave prior notice, the students may leave their assigned room 15 minutes after the start of the scheduled time. (see F. Attendance, BulSU Student Handbook) Students must be in the prescribed uniform for the day. ( Monday, Tuesday and Thursday in university uniform, W- washday sleeveless, shorts, rip jeans are not allowed, and F- organization shirt day only SOFHE, CHARMS, BEST and TOURISM Org. Shirt is allowed). Furthermore, male students must sport a haircut that does not exceed the collar line and does not cover the ears. Wearing of earrings for the male is prohibited and for female students excessive jewelleries’ and make-up as well. (see Responsibility, BulSU Student Handbook) Page 9 of 10,3. During written examinations, class presentations, laboratory activities and term examinations the students must be in the prescribed uniform or the instructor may refuse to give the student the written or practical activities. Students must refrain from talking to their seatmates, answering phone calls and text messages and listening to music through their earphones while taking the written exam or laboratory activities. No students can use the restroom/lavatory unless necessary during the examination. 4, During classroom discussions, the student must refrain from making too much noise, playing with their cell phones, wearing headphones/earphones, answering a text message and taking phone calls. 5. Students are not allowed to stay earlier than 15 minutes and later than 15 minutes before and after their class schedule, 6. For unavailable circumstances such as sickness or death of an immediate family member, a medical certificate authorized by a physician and/or an excuse letter with photocopy of parents’ identification card should be presented to the instructor on the day of return to school, Prepared by: Evaluated by: Marie Antonette A. Aniag Area Chair, BSHM Program Athena Marie Palencia ‘Area Chair, BSTM Program Approved: Aimee Grace M. Madlangbayan, DPA Dean Declaration {have read and understood the above syllabus in full nd in participating in this course | agree to the above rules. | have a clear understanding of the policies and my responsibilities, and | have discussed everything unclear to me with the instructor {will adhere to the academic integrity and policy and { will treat my fellow students and my teacher with due respect. [understand that this syllabus can be modified or overruled by announcements of the instructor in class or on any social media site at any time Students Printed name Signature Parent's Printed name Student's Copy Declaration