Good evening people, my name is Roberto, I'm an IT support analyst
and Telecom. I studied at the Paulista University, I graduated in Computer Science. I take courses at Tecnoponta related to computer science. Currently, working for Yara Fertilizer Company.
I was born in the city of Santos, but I always lived in Cubatão. In my
childhood I played on the street where I lived, all the neighbors gathered to play football, taco, burned. In my teens I fell in love with computers, I really liked computer games. In my work, group work is essential. When a problem occurs, all sectors involved are triggered and work together on a solution. In my opinion, group problem solving is more accurate and effective, minimizing impacts on the company.
The last project I worked on was at Petrobras. I was a support analyst
for Stefanini. The team had 5 analysts to serve 850 Petrobras employees and contractors. I worked for 1 year on the project. I think I've gained a lot of knowledge in industrial systems, teamwork and time management. I think the result was very rewarding as I received many letters of recommendation from the managers. I think the main characteristics of a team are unity, pleasant organizational climate, alignment of goals and employee autonomy. I think that through good leadership, team involvement and a transparent relationship, you can create an engaged team. To make teamwork happen, have a clear goal, proactivity, trust and respect, good communication and creative solutions.