GeneXpert PC 07/12/20 15:17:40

System Log Report

- Selection Criteria -
Date Range: All

Modules: Currently Connected Modules

Module A1,A2,A3,A4.

Show: Errors Only

User: Maria

Module Name Instrument S/N Module S/N

A1 706771 645338

# Description Detail Time Version

1 Communication Code 2120: Module A1 lost communication 16/07/20 15:49:05 5.1
Lost while module was idle
2 Communication Code 2120: Module A1 lost communication 17/07/20 17:19:26 5.1
Lost while module was idle
3 Communication Code 2120: Module A1 lost communication 23/07/20 16:18:23 5.1
Lost while module was idle
4 Communication Code 2120: Module A1 lost communication 27/07/20 11:48:37 5.1
Lost while module was idle
5 Communication Code 2124: Module A1 communication 27/07/20 11:51:22 5.1
Restored restored
6 Termination error Error 2037: The cartridge integrity test failed 07/08/20 10:33:33 5.1
at valve position 1390.
The pressure change of 3.0 PSI did not
exceed the requirement of 4.0 PSI.
The pressure increased from 3.5 PSI to 6.5
PSI during the test
7 Termination error Error 2037: The cartridge integrity test failed 07/08/20 10:44:45 5.1
at valve position 1390.
The pressure change of 1.0 PSI did not
exceed the requirement of 4.0 PSI.
The pressure increased from 5.6 PSI to 6.6
PSI during the test
8 Communication Code 2120: Module A1 lost communication 26/08/20 18:20:58 5.1
Lost while module was idle
9 Communication Code 2120: Module A1 lost communication 16/09/20 16:41:28 5.1
Lost while module was idle
10 Communication Code 2124: Module A1 communication 16/09/20 16:41:35 5.1

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System Log Report

# Description Detail Time Version

10 Restored restored 16/09/20 16:41:35 5.1
11 Communication Code 2120: Module A1 lost communication 28/09/20 17:16:58 5.1
Lost while module was idle
12 Communication Code 2124: Module A1 communication 28/09/20 17:17:20 5.1
Restored restored
13 Termination error Error 2097: Assay-Specific Termination Error 01/10/20 11:59:57 5.1
#2: 46, 15, 1, 0
14 Communication Code 2120: Module A1 lost communication 08/10/20 18:43:04 5.1
Lost while module was idle

Module Name Instrument S/N Module S/N

A2 706771 645657

# Description Detail Time Version

1 Communication Code 2120: Module A2 lost communication 16/07/20 15:49:05 5.1
Lost while module was idle
2 Communication Code 2120: Module A2 lost communication 17/07/20 17:19:10 5.1
Lost while module was idle
3 Communication Code 2120: Module A2 lost communication 23/07/20 16:18:20 5.1
Lost while module was idle
4 Communication Code 2120: Module A2 lost communication 27/07/20 11:48:37 5.1
Lost while module was idle
5 Communication Code 2124: Module A2 communication 27/07/20 11:51:22 5.1
Restored restored
6 Communication Code 2120: Module A2 lost communication 26/08/20 18:20:38 5.1
Lost while module was idle
7 Termination error Error 2014: The digital temperature reading 28/08/20 12:29:03 5.1
of 16383 for Thermistor B was not within the
acceptable range of 188 to 16192
8 Code 1096: Proceeded To Next Step #1: 16/09/20 12:42:01 5.1
156, 2, 1, 76
9 Communication Code 2120: Module A2 lost communication 16/09/20 16:41:30 5.1
Lost while module was idle
10 Communication Code 2124: Module A2 communication 16/09/20 16:41:35 5.1
Restored restored
11 Termination error Error 2014: The digital temperature reading 25/09/20 16:29:50 5.1
of 0 for Thermistor A was not within the
acceptable range of 188 to 16192
12 Communication Code 2123: Module A2 lost communication 28/09/20 17:16:58 5.1
Lost while test was running, attempting recovery
13 Communication Code 2124: Module A2 communication 28/09/20 17:17:21 5.1

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System Log Report

# Description Detail Time Version

13 Restored restored 28/09/20 17:17:21 5.1
14 Termination error Error 2097: Assay-Specific Termination Error 01/10/20 13:27:40 5.1
#2: 45, 13, 1, 0
15 Communication Code 2120: Module A2 lost communication 08/10/20 18:43:04 5.1
Lost while module was idle

Module Name Instrument S/N Module S/N

A3 706771 621370

# Description Detail Time Version

1 Self-test error Error 4015: The measured temperature of 11/12/19 14:30:13 5.1
the optical system is 300.0 ºC
which was not within the acceptable range of
0.0 ºC to 57.0 ºC
2 Communication Code 2120: Module A3 lost communication 16/07/20 15:49:03 5.1
Lost while module was idle
3 Communication Code 2120: Module A3 lost communication 17/07/20 17:19:07 5.1
Lost while module was idle
4 Communication Code 2120: Module A3 lost communication 23/07/20 16:18:29 5.1
Lost while module was idle
5 Communication Code 2123: Module A3 lost communication 27/07/20 11:48:26 5.1
Lost while test was running, attempting recovery
6 Termination error Error 2126: Module A3 was reset 27/07/20 11:48:59 5.1
7 Communication Code 2124: Module A3 communication 27/07/20 11:51:23 5.1
Restored restored
8 Termination error Error 2037: The cartridge integrity test failed 25/08/20 09:25:05 5.1
at valve position 1390.
The pressure change of 1.8 PSI did not
exceed the requirement of 4.0 PSI.
The pressure increased from 4.4 PSI to 6.3
PSI during the test
9 Communication Code 2120: Module A3 lost communication 26/08/20 18:20:53 5.1
Lost while module was idle
10 Communication Code 2120: Module A3 lost communication 16/09/20 16:41:30 5.1
Lost while module was idle
11 Communication Code 2124: Module A3 communication 16/09/20 16:41:36 5.1
Restored restored
12 Communication Code 2120: Module A3 lost communication 28/09/20 17:17:14 5.1
Lost while module was idle
13 Communication Code 2124: Module A3 communication 28/09/20 17:17:21 5.1
Restored restored

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System Log Report

# Description Detail Time Version

14 Communication Code 2120: Module A3 lost communication 08/10/20 18:43:04 5.1
Lost while module was idle
15 Communication Code 2120: Module A3 lost communication 05/11/20 16:55:38 5.1
Lost while module was idle

Module Name Instrument S/N Module S/N

A4 706771 622193

# Description Detail Time Version

1 Communication Code 2120: Module A4 lost communication 16/07/20 15:49:06 5.1
Lost while module was idle
2 Communication Code 2120: Module A4 lost communication 17/07/20 17:19:27 5.1
Lost while module was idle
3 Communication Code 2120: Module A4 lost communication 23/07/20 16:18:28 5.1
Lost while module was idle
4 Communication Code 2120: Module A4 lost communication 27/07/20 11:48:28 5.1
Lost while module was idle
5 Communication Code 2124: Module A4 communication 27/07/20 11:51:24 5.1
Restored restored
6 Termination error Error 2037: The cartridge integrity test failed 25/08/20 09:46:50 5.1
at valve position 1390.
The pressure change of 1.1 PSI did not
exceed the requirement of 4.0 PSI.
The pressure increased from 6.2 PSI to 7.3
PSI during the test
7 Communication Code 2120: Module A4 lost communication 26/08/20 18:20:48 5.1
Lost while module was idle
8 Communication Code 2120: Module A4 lost communication 16/09/20 16:41:31 5.1
Lost while module was idle
9 Communication Code 2124: Module A4 communication 16/09/20 16:41:36 5.1
Restored restored
10 Communication Code 2120: Module A4 lost communication 28/09/20 17:17:08 5.1
Lost while module was idle
11 Communication Code 2124: Module A4 communication 28/09/20 17:17:22 5.1
Restored restored
12 Run time error Error 1001: The actual temperature 63.6 ºC 29/09/20 13:19:02 5.1
has drifted too far away from the setpoint of
65.0 ºC
13 Run time error Error 1001: The actual temperature 88.1 ºC 29/09/20 13:26:09 5.1
has drifted too far away from the setpoint of
95.0 ºC

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System Log Report

# Description Detail Time Version

14 Run time error Error 1001: The actual temperature 74.8 ºC 29/09/20 13:26:23 5.1
has drifted too far away from the setpoint of
65.0 ºC
15 Run time error Error 1002: The temperature difference of 29/09/20 13:26:27 5.1
17.5 ºC exceeds the limit of 5.0 ºC. The
temperatures for heaters A and B are 57.4
ºC and 74.8 ºC
16 Run time error Error 1001: The actual temperature 86.9 ºC 29/09/20 16:26:06 5.1
has drifted too far away from the setpoint of
64.0 ºC
17 Run time error Error 1002: The temperature difference of 29/09/20 16:26:11 5.1
58.5 ºC exceeds the limit of 5.0 ºC. The
temperatures for heaters A and B are 31.5
ºC and 90.0 ºC
18 Communication Code 2120: Module A4 lost communication 08/10/20 18:43:06 5.1
Lost while module was idle
19 Run time error Error 1001: The actual temperature 59.1 ºC 30/10/20 10:45:03 5.1
has drifted too far away from the setpoint of
95.0 ºC
20 Termination error Error 2014: The digital temperature reading 30/10/20 10:45:05 5.1
of 16383 for Thermistor A was not within the
acceptable range of 188 to 16192
21 Self-test error Error 4017: The digital temperature reading 16/11/20 09:56:03 5.1
of 16383 for Thermistor A
was not within the acceptable range of 188
to 16192
22 Self-test error Error 4017: The digital temperature reading 23/11/20 10:54:19 5.1
of 16383 for Thermistor A
was not within the acceptable range of 188
to 16192
23 Self-test error Error 4017: The digital temperature reading 05/12/20 12:08:09 5.1
of 16383 for Thermistor A
was not within the acceptable range of 188
to 16192
24 Self-test error Error 4017: The digital temperature reading 07/12/20 09:25:18 5.1
of 16383 for Thermistor A
was not within the acceptable range of 188
to 16192
25 Self-test error Error 4017: The digital temperature reading 07/12/20 15:17:17 5.1
of 16383 for Thermistor A
was not within the acceptable range of 188
to 16192

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System Log Report

# Description Detail Time Version

26 Self-test error Error 4017: The digital temperature reading 07/12/20 15:17:25 5.1
of 16383 for Thermistor A
was not within the acceptable range of 188
to 16192

If there is an issue with an instrument, contact Technical Support.

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