Customer:
Its right behin
my esk, o
you want me to
crawl own the
floor again+
A!ent:
/ell, If I sen
someone out, an
they fin out that
theres ust a
loose !hone cor,
then, youwill get
charge for the is!
atch. 'o, we want
to resolve the !
roblem over the !
hone, so we
coulavoi is!
atch charges. It will
also save your
time, thats all we
nee to check.
Customer:
k, but, this is the
last ste! that Ill
o. :ont hang u!.
A!ent:
:ont worry, I
wont hang u!
on you.
Customer:
h my gooness,
the gray !hone
cor was ust
loose, let me !lug
that in... h
my,theres now a
steay green
light on the :' light
of the moem, let
me ust try now
the Internet3
A!ent:
/ow, thats goo
to know. ets
ust see if you
can now get
online, before
we hang u!.
&anyou try one or
two
more websites+
Customer:
(erry, you are a
miracle worker3
%hank you so
much3 It got me
now on my home!
agean email3
A!ent:
*o, you i a great
ob, I was ust
giving you the ste!
s3 )ou i great
toay3 4ut,
o you
haveanymore
>uestions or other
concerns+
 Customer:
I feel so stu!i for
calling you about
this. 4ut, Isurely a!!
reciate your time
an !atience3
A!ent:
)ou are
welcome. /e are o!
en ?@ by  ust
in case that youll
nee our
hel! again.
An,again, my
name is ($##), we
o value your
business an
thank you for
choosing #ocket '!
eeInternet. Have
a blesse ay3