Introduction to IO Psychology  Training employees

IO Psychology - a branch of Psychology that applies the  Evaluating employee performance

principles of Psychology in the workplace 2. Organizational Psychology - concerned with issues
Helping people do their jobs of:
o Helping employers treat employees fairly  Leadership
o Helping make jobs more interesting and  Job satisfaction
satisfying  Employee motivation
o Helping workers become productive  Organizational communication
 Conflict management
1. Treating employees fairly  Organizational change
 Treating people from diverse backgrounds fairly  Group processes
o Selecting people for jobs 3. Human Factors/Ergonomics
o Providing training  People’s efficiency in relation to the work
o Rewarding promotions and sales environment
o Addressing harassment  Workplace design
o Assessing performance accurately  Human-machine interaction
 Physical fatigue and stress
2. Making jobs more interesting/satisfying History of IO Psychology:
 Designing jobs people will find satisfying Early 1900s
o Rewarding work - 1903: Theory of Advertising by Walter Dill Scott
- 1910: Psychology and Industrial Efficiency by Hugo
o Safe, efficient work areas (human factors)
Munsterberg, selection of employees and use of
 Motivating employees to perform
Psychological tests
 Creating teams that work well together - 1911: Principles of Scientific Management by
o Combining diverse talents and perspectives Frederick Taylor
 Each job should be carefully analyzed
3. Helping people become more productive  Employees should be selected in relation to job
o Designing work patterns that enhance efficiency performance
o Providing skills training and development  Employees should be trained to their tasks
o Helping meet challenges of competition Advances in Technology
o Moving past downsizing Demographic Changes and Increase in Diversity
Work-Life Balance, Work-Life Merge?
Psychological Concepts, Disciplines, and Theories Used
in IO Philippine Organizations
 Learning theories 1. Psychological Association of the Philippines
o Social Learning Theory by Albert Bandura 2. Philippine Society for Training and Development
 Learning through imitation/modeling
Foundation, Inc.
 Principles of motivation and emotion
3. PMAP, 1956
o Principle X and Y
According to Job Street, here are the top 10 Companies
 Social Psychology
of 2015:
o Social Dynamics, etc.
1. San Miguel Corp.
2. Nestle Ph
People make the organization. 3. Accenture
“to enhance the dignity and performance of human beings and 4. Shell Ph
organizations they work in, by advancing the science and knowledge 5. Procter and Gamble Ph
of human behavior.” (Rucci, 2018) 6. SM Investments Corp.
7. ABS-CBN Corp.
 Rough Estimate of Hours Spent per Task in an 8. BDO Unibank
9. Coca-Cola FEMSA Ph
Employee’s Day:
10. Unilever Ph
o Work (8 hours)
o Commute (1 hour) Factors that motivate Filipino job seekers to work in top
o Watch TV (3 hours) companies:
o Sleep (8 hours)  Benefits and Incentives – all experienced
o Prepare/Eat Meals (2 hours) candidates believe that top companies can give
o Others (2 hours)
them above industry-standard benefits
 Adulthood – longest stage for most people  Salary – monetary incentive remains a basic
o Generativity – production of work, creating motivator across all position levels, from
new things and ideas inexperienced to top-tier
Major Fields in IO Psychology  Learning and Development – training and
1. Industrial/Personnel Psychology support a top company provides is important for
 Analyzing jobs fresh graduates
 Recruiting applicants  Company Reputation – prestige and stability of
 Selecting employees top company is attractive to managers
 Determining salary levels
 Work Environment and Culture – alignment of
company and employee values is important for
top-tier executives such as directors, VP, CEO