Observation Table:

The table below displays the different ways good customer service is shown. The employees of
both restaurants will be observed carefully on how they treat the customers. If the employee
showcases what is listed in the table, the corresponding box will be ticked. If they do not
showcase what is listed in the table, then an ‘x’ will be placed.

Customers Employees display:

Welcoming Smiles at No Rude Food Does Not
Greeting Customer Behavior Take Long
 Principle Of Accounting Questionnaire
This questionnaire is designed to collect data on whether students prefer to purchase food at
Corozo Blue’s as oppose to Mar’s Caribbean Garden. Answer all the following questions
truthfully. Your answers will be kept confidential. Please place a check (✓) in the box that suits
the question best. Thank you.

Age Range
☐11-13 ☐14-15 ☐16 and above

Form Level
☐ 1st Form ☐ 2nd Form

1.) Have you ever been to or heard about Corozo Blue’s and Mar’s
Caribbean Garden?
☐ Yes ☐ No

2.) Which one to your knowledge has affordable prices?

☐ Corozo Blue’s ☐Mar’s Caribbean Garden

3.) Which restaurant provides a cost-efficient service? (giving value to every

dollar you paid)
☐Corozo Blue’s ☐Mar’s Caribbean Garden

4.) Because of the prices, does it affect where you eat at?
☐Yes ☐No

5.) Which restaurant’s employees showcase good manners while taking your
order?
☐ Corozo Blue’s ☐ Mar’s Caribbean Garden ☐ Both

6.) Which restaurant takes long to bring your order?

☐ Corozo Blue’s ☐ Mar’s Caribbean Garden ☐ Both

7.) Do you leave a tip based on customer service provided?

☐ Yes ☐ No

8.) Based on your experience, which restaurant do you prefer to purchase

food at?
☐ Corozo Blue’s ☐ Mar’s Caribbean Garden