Professional Documents
Culture Documents
BLOOD
SPEAKING SAMPLE
What happens if … ?
• a blood donation
• his or her blood type
• who can receive the blood
Student B: You are a blood donor. Talk to Student A about your blood donation.
THÁI DƯƠNG 1
Okay. Mr. Dony / Ms. Hara, we are almost done taking your blood. Hold still for a little longer.
Sure. So, where will my blood go?
Our facility provides blood to local hospitals and surgical centers for transfusions to needy
recipients.
I see. So, what is my blood. Does anyone might receive my blood?
Not everyone can receive every type of blood. Your blood is Type O, which means everyone’s
blood is compatible with your blood.
That’s interesting. What does type O mean? How many blood types?
Human blood falls into four main types: A, B, AB, and O. These types are based on the antigens
on red blood cells and antibodies found in each person’s serum. And type O don’t have neither A
and B antigen.
Before blood is transfused, both the blood donor and the blood recipient are tested, right?
You’re right. Our on-site labs analyze each sample of plasma to ensure we are providing safe
blood. There are harmful effects of transfusing blood from a donor of one blood type into a
recipient who has blood of another blood type.
Really? What happens if someone gets a transfusion with the wrong type?
During transfusion, if blood is not compatible, then hemolysis (breakdown of red blood cells)
occurs. This may be followed by excessive clotting in blood, which is a life-threatening
condition.
Wow. So, you have to be pretty careful about labeling to make sure that the transfused blood will
be compatible with the recipient’s blood type, don’t you?
That's right. We keep very careful records here to make sure no one gets the wrong blood type.
Because my blood is type O, I think I should donate blood frequently so plenty of people can use
my blood.
Thank you. We’re really appreciate it.
You’re welcome.
THÁI DƯƠNG 2
2. BONES
SPEAKING SAMPLE
• a fracture
• bone placement
• next steps
THÁI DƯƠNG 3
Before we check the X-ray, I would like to ask you some questions. Could you tell me the
functions of the skeleton.
Sure. Bones provide the framework on which the body is constructed, protect and support
internal organs. Bones also assist the body in movement, because they serve as a point of
attachment for muscles.
Great. The skeleton provides the body’s basic framework, in addition bone marrow is an
important part of immune system.
And what are some bone fractures?
There are several types of bone fractures. In a simple (or closed) fracture, the bone is broken but
there is no open wound in the skin. In a compound (or open) fracture, the bone is broken and a
fragment of bone protrudes through an open wound in the skin.
And if you work with children, you will likely encounter greenstick fractures. These common
fractures occur when young, soft bones are bent.
So, Dony / Hara, tell me what you see in this X-ray.
Hmm, let's see. Well, there appears to be a fracture of the right humorous.
That's right. Can you identify the type of fracture?
It doesn't look too serious. The bone is typically cracked rather than broken all the way through.
I would say that's a pretty standard stress fracture.
Are you sure? Maybe you should take a closer look.
Is that wrong? It's not comminuted, is it? The bone is not split into several pieces.
No, it's not comminuted. You're right about that.
Then I don't know. What am I missing?
Can you see how the bone are crushed together?
Where? Oh, I see that now. Of course!
Damaged bones must be treated carefully to avoid improper healing. So, what do we have to do
before the bone starts healing?
Treatment of fractures involves reduction, which is restoration of the bone to its normal position.
Impacted fractures are tricky. They require that bone be reset before it can heal.
THÁI DƯƠNG 4
3. SKIN
SPEAKING SAMPLE
• a skin condition
• the severity of the condition
• treatment options/measures
THÁI DƯƠNG 5
So, Hara. It looks like you’ve developed acne. Have you heard of it before?
Yeah, but I don’t know much about it. I just know that it’s a common condition during puberty.
Is it bad?
It is caused by oils that trap skin cells in pores. Bacteria then grows. The results in raised red
bumps call pimples or other imperfections of the skin.
The best thing for you to do is to wash your face twice a day, after wake up and before bedtime.
Can you do that?
Yes. I’ll give you some to take home or you can use warm water with a little bit of salt.
Well, we can start with some topical medicine. If that doesn’t work. I’ll give you a prescription
for some pills.
Sure. Limit fast food, snacks, chocolate, drink lots of water, eat more vegetables and fruits.
I think I shouldn’t touch my acne because it may cause infection. Thank you, doctor.
THÁI DƯƠNG 6
8. TAKING A HISTORY
SPEAKING SAMPLE
Do you remember …?
I first noticed …
Student B: You are a patient. Talk to Student A about your medical history.
THÁI DƯƠNG 7
The doctor will be in shortly, Ms. Hara. While you’re waiting, I have a few questions about your
past medical history.
You wrote on the form that you're suffering from chest pain.
The pain came very quickly. I felt like a big pressure on the rib cage. I was unable to breath well.
I called my sister for her helps, took a rest and breathe deeply until I felt better.
No. I did see a doctor once about it, but he couldn’t find the cause.
Now I would like to discuss your family medical history. Does anyone in your family have a
history of heart problems?
THÁI DƯƠNG 8
Yes, my father has heart problems and my mother passed away because of heart attack. Do you
think that could be the problem?
We don’t know anything yet. We just want to get as much information as we can so the doctors
use these details to uncover likely causes of medicine conditions and establish diagnoses.
THÁI DƯƠNG 9
9. TAKING ABOUT SYMPTOMS
SPEAKING SAMPLE
I think I have …
It’s hard to …
THÁI DƯƠNG 10
Good morning, doctor.
I was treated last week by another doctor, he gave me some medicines but it didn’t work. I am
worried it may have returned.
Ok. Could you please tell my more about your previous symptoms.
I have runny nose and coughing. I experiencing severe fatigue and difficulty concentrating.
I am now wheezing and having trouble breathing. I also have muscle aches all over my body and
my head that throbs.
The pain and trouble breathing are preventing from sleeping and relaxing.
Sure, doctor.
Your temperature reading indicated a fever of 102 degrees. Your symptoms suggest flu rather
than a cold.
A flu, I think it’s just a bad cold. What is the difference between a flu and cold.
Both flu (influenza) and cold are caused by viruses, and they can have similar
symptoms. Influenza, or ‘flu’ for short, is a respiratory illness caused by viruses that can lead to
dry cough, sore throat, high fever, headache, muscle aches or body aches, tiredness and
weakness.
Can it be treated?
I will give you some medicines to reduce your symptoms and relieve pain like paracetamol and
analgesic. You need to sleep more and drink plenty of water. That will help you feel better.
THÁI DƯƠNG 11
10. PHYSICAL EXAMINATIONS
SPEAKING SAMPLE
Do you think …
THÁI DƯƠNG 12
Good morning, doctor.
Have you noticed when exactly you first experience the pain.
I have had persistent pains for two days. At first there was a dull stomach pain. Lately the pain
has become shaper.
It is really painful in the morning and after meal and relieve when I take some rest.
Okay. I’m going to ask that you lie down on the table. I have to do some physical examinations
of your abdomen.
Sure. Just put your arm at your slide and relax. First, I would like to take a closer look about your
abdomen.
There is no abnormal condition when I do an inspection. Next could I touch your abdomen.
Sure.
Take a deep breathe. Tell me to stop if you feel pain. Does that hurt.
It could be appendicitis. I will take some test to make sure. Don’t worry about that.
THÁI DƯƠNG 13
13. FAMILY MEDICINE
Should I see …?
THÁI DƯƠNG 14
Good morning, doctor.
I have burned while I was cooking. I tapped the hot pot. Is it serious, doctor?
The burn just affected the top player of your skin. It just small blisters and it’s red . It doesn't
seem to be serious.
It helps your skin avoid contacting with dirty things and bacteria.
This is first treatment, I will give you medicines to prevent infection and reduce pain.
Quickly immerse the burn in clean, cool water, keep do that with cool water for at least 15
minutes.
Yes. I'm going to refer you to Dr. Linda. She will make sure you don't have any long-term skin
problems.
I will make appointment with her. I don’t want to have infections and increase pain.
THÁI DƯƠNG 15
14. PEDIATRICS
USE LANGUAGE SUCH AS:
When is the …
• a schedule
• a patient’s treatment
Student B: You are a receptionist. Talk to Student A about the morning’s schedule.
THÁI DƯƠNG 16
Hi, Sam. How many appointments do we have for this morning?
The first appointment is at nine-thirty. Tony is coming in for his obesity treatments
Treatments for him include an innovative combination of education, diet programs and medicines.
I will advise him to do exercises at least 30 minutes a day like running or swimming.
At 10 am
Oh, that's right. I'll have to get the bili light ready. But can we push the appointment back to ten-thirty?
Sure, we need time to set up the bili light phototherapy before she comes.
Ok, I will make a call to let her mother know about that.
The last appointment is at 11. Mr. Robert will come to check again after his bicycle accident.
THÁI DƯƠNG 17