Professional Documents
Culture Documents
Medical Informatics
EUGENIO iORENO MENDOZA
Topic Outline
1. MEDICAL INFORMATICS—DEFINITIONS
AND CONCEPTS
● SCIENTIFIC DISCIPLINE
● CONNECTED WITH THE BEGINNING OF COMPUTER
USAGE IN MEDICINE
Medical Informatics
● In the mid 1960’s the gíoup The Ameíican Society foí Testing and Mateíials (ASTM)
íecognized a need foí set standaíds with seveíal aíeas of health caíe.
○ laboíatoíy message exchange, data content, health infoímation system secuíity,
and píopeíties íelating to electíonic health íecoíd
● This is the beginning of what we now call Health Infoímation Management
● In 1974 a unifoím dischaíge data set called ‘Unifoím Hospital Dischaíge Data Set
(UHDDS) was appíoved by Health and Human Seívices (HHS) and íecommended by the
National Centeí foí Vital Health Statics (NCVHS).
○ a set of items that aíe based on standaíd definitions to incíease consistent data
collection acíoss multiple useís which decíeases dispaíities in health caíe by the
collection of consistent and íeliable infoímation
1980s
● 1983
○ concept of open souíce softwaíe initiated by Richaíd Stallman
○ development of the GNU Píoject oí fíee softwaíe shaíing, which has become vital
in the success of implementing health infoímation systems
● 1984
● The Ameíican College of Radiology and National Electíical Manufactuíeís Associations
collaboíated and íecognized a need foí a standaíd digital image foímat which is cuííently
known as a DICOM image
○ makes shaíing electíonic images possible without facing incompatibility issues
1980s
● 1987
○ fiíst íelease of what we all know is Health ievel7 (Hi7)
○ included a vaíiety of message foímat standaíds foí
■ patient oídeís
■ íegistíation and
■ obseívations íepoíting
○ by 1991 the Accíedited Standaíds Committee (ASC) staíted developing
inteíactive communication standaíds foí the tíansmission of
■ health claims
■ financial applications, and
■ administíative tíansactions
● 2014
○ latest health caíe initiative staíting Januaíy 2014 is
called blue button
○ an inteíactive secuíe application that allows patients
to view, download, and update theií health caíe
infoímation
04
PERSPECTIVES OF THE DEVELOPMENT IN
MEDICAL INFORMATICS
MENDOZA
PERSPECTIVES OF THE DEVELOPMENT IN
MEDICAL INFORMATICS
● application of teíminal and PC with moíe simple manneís of opeíation will enable
íoutine use of computeí technology by all health píofessionals.
● development of natuíe languages foí communication with the computeís and the
identification of input voice will make the woík simpleí
CURRENT PROBiEMS
Ameíican Health Infoímation Management Association; AHIMA calls foí impíoved health
infoímation goveínance to unify standaíds foí EHR use. (2012). Infoímation Technology
Newsweekly, , 443. Retíieved fíom
http://seaích.píoquest.com/docview/1095551688?accountid=32521
Masic, I. (2013). The Histoíy and New Tíends of Medical Infoímatics. Donald School Jouínal of
Ultíasound in Obstetíics and Gynecology, 7(3), 301-312. doi:10.5005/jp-jouínals-10009-1298
Rendon, F. (n.d.). The iong Road to Digitization: A Histoíy of Healthcaíe Infoímatics. Retíieved
fíom
https://www.healthwoíkscollective.com/long-íoad-digitization-histoíy-healthcaíe-infoímatics/
EVIDENCE BASED
HEALTHCARE
JUSTINE I. BALMADRID
BUCM YEAR III
Review
Continuation….
APPRAISE
□ If you have found evidence that is valid, significant and generalizable from
the study population to your patient,
□ You must decide whether and how to apply the findings to your patient's
care.
□ Applying the best evidence is arguably the Evidenced-Based Practice (EBP)
step that requires the most skill.
□ It is at this step that you synthesize the best scientific knowledge with your
clinical expertise and the patient's unique values and circumstances to
reach a clinical decision:
APPLY
□ Before applying evidence from
research to your patient, ask
yourself:
□ Were the study patients similar to
my population of interest - d o the
results apply to my patient?
□ Were all clinically important
outcomes considered and are
the results clinically important?
□ Are the likely treatment benefits
worth the potential harm and
costs?
□ Can this practice b e
implemented in this healthcare
setting?
□ What are my patients’ values and
preferences?
□ How c a n I help my patient make
a decision?
AUDIT
References:
□ https://www.ncbi.nlm.nih.gov/pmc/articles/PMC3789163/
□ https://canberra.libguides.com/evidence?fbclid=IwAR36FUrZ_urTH3uejYOQ
63dzM5_J_TgfXXxA7aKEvRPVkYjEvPEesynKlu4
□ https://www.ncbi.nlm.nih.gov/pmc/articles/PMC3074860/?fbclid=IwAR36FU
rZ_urTH3uejYOQ63dzM5_J_TgfXXxA7aKEvRPVkYjEvPEesynKlu4
□ https://www.aoa.org/practice/clinical-guidelines/evidence-based-optome
try-process
□ https://www.nurse.com/evidence-based-practice
□ https://www.healthknowledge.org.uk/e-learning/epidemiology/specialists/
evidence-medicine-healthcare
EVIDENCE
BASED
HEALTHCARE
Kryzta Alaine S. Cabaccang
III MD BUCM
EBM/EBP vs EBHC
■ Evidence Based Medicine is a conceptual approach of
the physician in making decisions related to the
individual patient.
■ Evidence Based Health Care
– broader concept that includes advanced approach
to understanding the patients, families and doctors
beliefs, values and attitudes.
– relies on evidence, but primarily those on
population level
Evidence Based Health Care
■ Higher hierarchy
– More rigorous method
– Minimize the effect of bias on
the results
Systematic Reviews vs
Primary Studies:
What's Best?
Systematic Reviews and Meta
Analyses
■ considered to provide the best evidence for all question types
– based on the findings of multiple studies that were identified in
comprehensive, systematic literature searches
■ position of systematic reviews at the top of the evidence hierarchy is not an
absolute. Example:
1. The process of a rigorous systematic review can take years to complete
and findings can therefore be superseded by more recent evidence.
2. The methodological rigor and strength of findings must be appraised by
the reader before being applied to patients.
3. A large, well conducted Randomised Controlled Trial (RCT) may provide
more convincing evidence than a systematic review of smaller RCTs.
Primary Studies
■ NOTE: Clinical Queries filter available in some databases such as PubMed and
CINAHL matches the question type to studies with appropriate research designs.
Systematic Reviews vs
Narrative Reviews
Systematic Reviews
■ MEDLINE
– is the largest component of PubMed
– records are indexed with NLM's controlled vocabulary, the Medical
Subject Headings (MeSH)
■ P UBME D
– freely accessible online database of journal citations and
abstracts created by the U.S. National Library of Medicine (NLM).
– Approximately 5,400 journals published in the United States and
more than 80 other countries have been selected and are
currently indexed for MEDLINE.
– relatively small number of citations are available
EVP TOOLKIT
■ bring together all Evidence-Based online resources into a single entry point
■ Resources are listed according to the hierarchy of evidence
NHMRC
Filtered Resources: M eta-Search
Engines
■ TRIP (Turning Research Into Practice) Pro Database
– systematic reviews, practice guidelines, and critically-appraised topics
and articles
– Also searches PubMed Clinical Queries and various other sources.
– Use the PICO search option and then filter the results according to study
type
■ PEDro Physiotherapy Evidence Database
– Randomized Trials, Systematic Reviews and Clinical Practice Guidelines
in physiotherapy
– Critically appraises Randomised Trials and awards a PEDro Score
Filtered Resources: M eta-Search
Engines
■ PDQ (pretty-darn-quick) -Evidence
– Access to systematic reviews of health systems evidence
– Links together systematic reviews, overviews of reviews and
primary studies
Filtered Resources: Systematic
Reviews / M eta Analyses
■ Cochrane Library
– CDSR: "Gold Standard" for high-quality systematic reviews
– includes Database of Abstracts of Reviews of Effectiveness (DARE)
■ contains abstracts of systematic reviews that have been quality-assessed
■ Each abstract includes a summary of the review together with a critical
commentary about the overall quality.
■ complements the CDSR by quality-assessing and summarizing reviews that
have not yet been carried out by The Cochrane Collaboration
■ N L M PubMed Clinical Queries
– Use the Clinical Queries entry point in PubMed to find systematic
reviews and other evidence-based studies
Filtered Resources: Critically-Appraised
Topics [Evidence Syntheses and
Guidelines]
■ UpToDate
– evidence-based, physician-authored clinical decision support resource
which clinicians trust to make the right point-of-care decisions.
– It is continuously updated and includes a collection of medical and
patient information, access to drug monographs and drug-to-drug,
drug-to-herb and herb-to-herb interactions information, and a number
of medical calculators.
■ National Guideline Clearinghouse
– A comprehensive database of evidence-based clinical practice
guidelines produced by the Agency for Health Care Research and
Quality (USA), in partnership with the American Medical Association and
the American Association of Health Plans.
– NOTE: Guideline evidence varies from expert opinion to high levels of
evidence
Filtered Resources: Critically-Appraised
Topics [Evidence Syntheses and
Guidelines]
■ Joana Briggs Institute E B P database (JBI)
– is one of the world’s leading providers of evidence–based information
and tools for providing the best possible patient care.
– covers a wide range of medical, nursing, and allied health specialties
– You can search simultaneously a wide range of summarized and
appraised evidence to inform practice.
– Includes over 3,000 records across seven publication types: Evidence
Based Recommended Practices, Evidence Summaries, Best Practice
Information Sheets, Systematic Reviews, Consumer Information Sheets,
Systematic Review Protocols, and Technical Reports
Filtered Resources: Critically-Appraised
Topics [Evidence Syntheses and
Guidelines]
■ Australian Clinical Practice Guidelines Portal
– provides access to clinical practice guidelines produced for
Australian practice that have been assessed against criteria
modified from the United States National Guidelines
Clearinghouse, and adapted to the Australian context.
■ National Institute of Health and Care Excellence (NICE)
– UK-produced guidelines, advice, quality standards and
information services for health, public health and social care.
– Also contains resources to help maximize use of evidence
and guidance.
Filtered Resources: Critically-Appraised
Topics [Evidence Syntheses and
Guidelines]
■ Royal Australian College of General Practitioners Clinical
Guidelines (RACGP)
– produces clinical guidelines on a wide range of topics to
assist GPs in their work.
– Also included are links to externally produced guidelines
that are endorsed by the RACGP.
■ Natural Medicines
– evidence-based information on natural medicines.
Filtered Resources:
Critically-Appraised Individual
Articles [Article Synopses]
■ Bandolier: Evidence based thinking about healthcare
– an independent journal about evidence-based healthcare
published in the UK.
– It includes information about evidence of effectiveness and
puts the results forward as simple bullet points of those
things that worked and those that did not Information is
sourced from systematic reviews, meta-analyses,
randomized trials, and from high quality observational
studies.
Unfiltered Resources: RCTs, Case
Cohorts, Control Studies
■ PubMed
– Click on "Clinical Queries"
– Four study categories--Therapy, Diagnosis, Etiology,
Prognosis--are provided; select the category that matches
your question type.
– Indicate whether you wish your search to be more Sensitive
(i.e., include most relevant articles but probably including
some less relevant ones) or more Specific (i.e., including
mostly relevant articles but probably omit a few).
Unfiltered Resources: RCTs, Case
Cohorts, Control Studies
■ MEDLINE (EBSCOhost)
– subset of PubMed
■ CINAHL plus with Full Text (EBSCO)
– To limit your CINAHL search to the best evidence-producing studies: Click on
the ‘Limits’ icon to use ‘Clinical Queries’ or limit to ‘Research’ or other
‘publication’ types (i.e.,systematic review)
■ psychINFO (EBSCO)
– Professional and academic literature in psychology, medicine, psychiatry,
nursing, sociology, education, pharmacology, physiology, linguistics, and other
areas.
– Use the Methodology limiter to choose desired evidence-based methodology
type(s).
Unfiltered Resources: RCTs, Case
Cohorts, Control Studies
■ Scopus (Elsevier’s abstract and citation database)
– largest abstract and citation database of research literature and quality web
sources.
– NOTE: Scopus also includes EMBASE citations but does not allow searching
via EMTREE subject headings.
■ Web of Science Core Collection
– Includes:
Science Citation Index Expanded (1974+)
Social Sciences Citation Index (1974+)
Arts and Humanities Citation Index (1975+)
Conference Proceedings Citation Index- Science (1990+)
Conference Proceedings Citation Index- Social Science & Humanities (1990+)
Current Chemical Reactions (1985+)
Index Chemicus (1993+)
THANK YOU!
References
■ https://canberra.libguides.com/c.php?g=599346&p=4149725 s-lg-box-128
88101
■ Bhargava, K., & Bhargava, D. (2007, August). Evidence Based Health Care: A
scientific approach to health care. Retrieved September 17, 2020, from
https://www.ncbi.nlm.nih.gov/pmc/articles/PMC3074860/
■ Masic, I., Miokovic, M., & Muhamedagic, B. (2008). Evidence based medicine -
new approaches and challenges. Retrieved September 17, 2020, from
https://www.ncbi.nlm.nih.gov/pmc/articles/PMC3789163/
■ Epsom and St Helier University Hospital (NHS Trust) (n.d.). Searching the
Cochrane Library. Retrieved September 17, 2020, from
www.Epsom-sthelier.nhs.uk/lis
■ PICO Questions: A Tutorial: Home. (n.d.). Retrieved September 17, 2020, from
https://uwyo.libguides.com/c.php?g=97822
SOCIO-TECHNICAL
THEORY IN TELEHEALTH
“healing at a distance”
TELEHEALTH
The use of ICT for the exchange of information for the diagnosis and
treatment of diseases and injuries, research and evaluation, and for
the continuing education of health professionals.
Synchronous:
Asynchronous:
-“store and forward” technology where messages, images, or data are collected at
one point in time and interpreted or responded to later.
1. Patient Portal
-More secure online tool
-Alternative to email
Examples of Telehealth Services
2. Virtual Appointment
- drawback: lacks an
in-person evaluation, which
may hamper accurate
diagnosis.
Examples of Telehealth Services
2. Remote monitoring
3.Remote patient monitoring through mobile technology can reduce the need
for outpatient visits and enable remote prescription verification and drug
administration oversight.
Benefits of Telehealth
● Where the legal, regulatory and cultural framework that affect the
operation of the health organizations that provide the health services
to the citizens are established
● Groups involved: ● Resources from Layer 4:
○ Legislative bodies ○ Info on epidemiological data
○ Administration ○ Statistics on events
○ Regulatory agencies ○ Economic data
○ Stakeholders
○ International health organizations
○ Standardization bodies
Layer 4: Healthcare Organization
❏ Technical Barriers
❏ Behavioral Barriers
❏ Economical Barriers
❏ Organizational Barriers
❏ Legal Barriers
TECHNICAL BARRIER
- Technology itself is becoming a barrier in the development of
telemedicine
- Due to high cost of replacing the older technology.
https://www.ortelehealth.org/content/telemedicine-or-telehealth-definitions
https://www.ncbi.nlm.nih.gov/pmc/articles/PMC3945538/
https://www.ncbi.nlm.nih.gov/pmc/articles/PMC6902864/
https://www.cdc.gov/coronavirus/2019-ncov/hcp/telehealth.html
MEDICAL INFORMATICS IN
THE PHILIPPINES
CHESTER HANZ T. CARBONILLA
• eHealth is often interchangeably used with medical, health or
biomedical informatics
HISTORY
• Rudiments
• 1960s when clinical residency training programs were formalized and resident
physicians began using the telephone incrementally to consult more senior
clinicians on the management of hospitalized patients
• two decades after, beepers became ubiquitous to alert and inform
clinicians on patient status
HISTORY
• Loosely practiced in the Philippines as early as the nineteen eighties
• 1985
• First documented eLearning and telehealth activity in the country
• SatelLife-Healthnet project which linked medical centers in the United States
and the Philippines
• System provided e-mail communications and other services via the LEO
Healthsat satellites
• Residents in tertiary care facilities who had access to IBM compatible
machines were already using word processors to store patient
information
HISTORY
• 1991
• Makati Medical Center initiated a series of videoconferences with Stanford
University Hospital
• Department of Health who took the Field Epidemiology Training
Program (DOHFETP)used Epi-Info
• Philippine Association for Medical Informatics (PAMI)
• Dr. Benjamin Marte
• membership mostly composed of Department of Health staff
• representative for the country in APAMI for the years 1994 to 1995
HISTORY
• Incorporation of a non-governmental organization called the
Philippine Medical Informatics Society, Inc
• First Symposium on Medical Informatics and Seminars on Telepathology (Dr.
Paul Fontelo, Armed Forces Institute of Pathology)
• Medical Records Management (Dr. Michael Yang, OACIS)
• Integrating Technology into Medical Education (Dr. Emmanuel Besa, Medical
College of Pennsylvania)
• Late nineties
• More structured approach to ‘medical informatics’
• through the establishment of the Medical Informatics Unit University of the
Philippines Manila
SURVEYS
• 2007
Philippine Health Information Network, led by the Department of Health, with the support of
the WHO and the Health Metrics Network embarked on an evaluation of the Philippine
Health Information System using the Health Metrics Network.
• Key finding are as follows:
• (1) HIS institutions, human resources and financing are inadequate
• (2) IT and database support to HIS staff is adequate only at national level, but not at the
subnational level. Telephone access and internet connection are still problematic.
• (3) Electronic processing of the field health survey information system (FHSIS) is
leadership-dependent, and in-depth analysis is lacking.
• (4) Lack of funding and non-priority have been citedas reasons for not providing
capacitybuilding activities for HIS.
• In 2009, the WHO conducted the second global survey on eHealth
• 114 participating countries, including that of the Philippines.
• The survey revealed that there exists ICT training both formal and non-degree courses for
students and health professionals alike
WHY MED INFORMATICS
• As early as 1994, Jayasuriya (1995) had already cited challenges with
the country’s health information systems.
“The existence of major gaps in information the inappropriateness of
the available information for the needs and most evidently that
information is not utilized for management at most levels.“
4. ePrescribing
● Speeds up the entire
prescription process
● Prescriptions can be
tracked and controlled
substance prescriptions can
be monitored more
accurately
Features of Health Information Technolog
5.Remote Patient Monitoring
● Medical Sensors
● Reduce the costs that come
with chronic care and
hospital readmission; can
also be used in
post-discharge care, senior
care, workmen’s
compensation cases,
behavioral health and
substance abuse treatment
Features of Health Information Technolog
6.Master Patient Index
● Connects a patient’s
record with more than one
database
● Allows different
departments to share all
data simultaneously
● Goal: provide more
accurate data and better
security of patient’s
information
A d v a ntage s of E lec tronic
Health R e c o r d s
○ Providing accurate, up-to-date, and complete information
about patients at the point of care
○ Enabling quick access to patient records for more coordinated,
efficient care
○ Securely sharing electronic information with patients and other
clinicians
○ Helping providers more effectively diagnose patients, reduce
medical errors, and provide safer care
○ Improving patient and provider interaction and communication,
as well as health care convenience
A d v a ntage s of E lec tronic
Health R e c o r d s
○ Enabling safer, more reliable prescribing
○ Helping promote legible, complete documentation and
accurate, streamlined coding and billing
○ Enhancing privacy and security of patient data
○ Helping providers improve productivity and work-life
balance
○ Enabling providers to improve efficiency and meet their
business goals
○ Reducing costs through decreased paperwork, improved
safety, reduced duplication of testing, and improved health.
Benefits of Electronic Health R e c o r d s
○ Better health care by improving all aspects of patient care, including
safety, effectiveness, patient-centeredness, communication, education,
timeliness, efficiency, and equity.
○ Better health by encouraging healthier lifestyles in the entire
population, including increased physical activity, better nutrition,
avoidance of behavioral risks, and wider use of preventative care.
○ Improved efficiencies and lower health care costs by promoting
preventive medicine and improved coordination of health care
services, as well as by reducing waste and redundant tests.
○ Better clinical decision making by integrating patient information
from multiple sources.
Disadvantages of Electronic
Health Record
● Potential Privacy and Security Issues
● Inaccurate Information
● Frightening Patients Needlessly
● Malpractice Liability Concerns
02
Concepts of
Human-Computer Interaction
Human Computer Interac tion
(HCI)
● Multifaceted discipline devoted to the study and practice of design and
usability (Carroll, 2003).
● HCI has emerged as a central area of both computer science,
development and applied social science research.
● Usability methods have been used to evaluate wide range of medical
information technologies including
○ infusion pumps
○ ventilator management systems
○ physician order entry
○ pulmonary graph displays
○ information retrieval systems
○ research web environments for clinicians
Human Computer Interac tion
(HCI)
● Usability include 5 attributes:
1) learnability: system should be relatively easy to learn
2) efficiency: an experienced user can attain a high level of
productivity
3) memorability: features supported by the system should be easy
to retain once learned,
4) errors: system should be designed to minimize errors and
support error detection and recovery
5) satisfaction:the user experience should be subjectively
satisfying.
Human Computer Interac tion
(HCI)
● Even with growth of usability research, there remain formidable
challenges to designing and developing usable systems.
● HCI Researcher have been devoted to the development of
innovative designs concepts such as:
○ Virtual Reality
○ Ubiquitous computing
○ Multimodal interfaces
○ Collaborative Work spaces
○ Immersive Environments
Human Computer Interac tion
(HCI)
● HCI research has also been focally concerned with the
cognitive, social, and cultural dimensions of the computing
experience.
● It is concerned with developing analytic frameworks for
characterizing how technologies can be used more
productively across a range of tasks, settings, and user
populations.
● Models of cognitive engineering are typically predicated on a
cyclical pattern of interaction with a system. This pattern is
embodied in Norman’s ( 1986 ) seven stage model of action .
Norman’s 7 stage
model of action
Human
In 1983, Card, Moran and Newell described the Model Human
Processor: a simplified view of the human processing involved in
interacting with computer systems.
1. perceptual system
2. motor system
3. cognitive system
Input-output channels
● In interaction with a computer, the human input is the data
output by the computer vice versa.
● The fingers, voice, eyes, head and body position are the
primary effectors.
Input-output channels
● Visual perception can be divided in 2 stages: the physical
reception of the stimulus from the outside world, and the
processing and interpretation of that stimulus
● Hearing: The ear receives vibrations on the air and transmits them
through various stages to the auditory nerves.
1. Sensory memory
-The sensory memories act as buffers for stimuli received through each of the
senses: iconic memory for vision, echoic memory for sounds and haptic
memory for touch.
1. Short-term memory
- STM is used to store information which is only required fleetingly. STM
can be accessed rapidly, however, also decays rapidly. It has a limited
capacity.
- Miller stated the 7+/-2 rule, which means that humans can store 5-9
chunks of information.
Human Memory
3. Long-term memory
- LTM differs from STM in various ways.
IMPORTANT:
- HCI studies how people design,
implement and use computer
interfaces.
- It attempts to ensure that the user
and the computer both get on with
each other and interact successfully
INTERACTION
● HCI is a design that should produce a fit between the user, the
machine, and the required services in order to achieve a certain
performance, both in quality and optimality
● Goals of HCI
○ To produce usable and safe systems, as well as functional
systems
○ To achieve good usability of computers, a developer must:
■ Understand the factors that determine how people
use technology
■ Develop tools and techniques to enable building
suitable systems
■ Achieve efficient, effective, and safe interaction
■ Put user first
INTERACTION
HCI Technologies:
● Design should consider many aspects of human behaviors and needs to be useful
● The existing interface differ in the degree of complexity both because of degree of
functionality/usability and the financial and economical aspect of the machine in the
market
Cognitive - Deals with the ways that users can understand the system and interact
with it
Affective - aspect that makes the user continue to use the machine by changing
attitudes and emotions toward the user
INTERACTION
Video-bas ed Telepresenc e
Telehealth
Categories of Telehealth R e s o u r c e s
Separation
Participants, bandwidth, information
transmitted, medical specialty,health
care condition, & financial
reimbursement
Synchronous Asynchronous
(Real-Time) (Store & Forward)
Video Conferencing,
Telephony, Chat Groups, Teleradiology, websites,
Major challenge: and Telepresence email, and text-messaging
SCHEDULING
Categories based on bandwidth and overall
complexity:
The F o rgotten T elephone
● Until recently, the telephone was a forgotten component in teleheath.
● Focus: Video
● Up to 25% of all primary care encounters occur via the telephone:
○ Triage
○ Case management
○ Results review
○ Consultation
○ Medication adjustment
○ Logistical issues: scheduling
● Telephone consultations are not reimbursed by most insurance
carriers
The F o rgotten T elephone
● Telephone follow-up for chronic conditons
● Large care companies: large telephone triage centers
● With some insurance providers reimbursing for e-mails and
text messaging, providers are asking why not reimburse for
telephone calls also.
E lec tronic Messaging
● E-mails
○ Disadvantages
■ Delivery is not guaranteed;
■ Security
■ Unstructured Messaging
● Personal clinical electronic communications
○ Messages never leave the website
○ Patient portals: web-based messaging
■ EHRs (Electronic Health Records)
Remote M onitoring
● Remote monitoring is a subset of telehealth focusing on the
capture of clinically relevant data in the patients’ homes or
other locations outside of conventional hospitals, clinics or
health care provider offices, and the subsequent
transmission of the data to central locations for review.
● Conceptual model: clinically significant changes in patient
condition occur between regularly scheduled visits and that
these changes can be detected by measuring physiologic
parameters.
Remote M onitoring
● Care Model: presumes that, if these changes are detected
and treated sooner, the overall condition of the patient will
be improved.
● Remote monitoring focuses on management, rather than on
diagnosis.
● Patients: chronic disease or condition
● Used to track parameters that guide management.
● Any measurable parameter is a candidate for remote
monitoring.
Log in to site Manually enter data.
PC
Connect directly or transmit data via bluetooth
Mobile phone Mobile phone transmits data to provider for review.
MOBILE HEALTH
Any condition that is evaluated by
measuring a physiologic parameter is a
candidate for remote monitoring.
P a c emaker Home
CHF
function c o agulation
- Measuring daily meters
weight to detect
fluid gain - Chronic
anticoagulation
therapy
F a c tor s that limit the widespread us e
of remote monitoring:
Includes:
● radiographs (teleradiology)
● photographs (teledermatology, teleophthalmology, telepathology)
● wave forms such as ECGs (e.g. telecardiology)
● text-based medical data
Remote interpretation
The store-and-forward telehealth modalities - have benefited most from the development of
the commodity Internet and the increasing availability of affordable high bandwidth
connections that it provides.
Advantages:
● makes it much better suited for the transfer of text-based data and image files, rather
than for streaming data or video connections
● From a logistical perspective, multiple remote interpretations may be batched and
performed together, thereby providing important workflow and convenience advantages
over traditional medical examinations or realtime video telehealth paradigms
Teleradiology
Definition:
The ability to send radiographic images, x rays from one location to another.
→ is the largest category of remote interpretation and the largest category of telehealth.
→ represents the most mature clinical domain in telehealth
Systems have been developed that allow nurses or technicians in primary care offices to obtain
high quality digital retinal photographs
Remote interpretation of retinal images by certified reading centers, when taken after dilation of
the eyes using standard photographic protocols originally developed for clinical research trials,
has been demonstrated to classify diabetic retinopathy more accurately than traditional dilated
eye examination.
Teleophthalmology
Example 2: Retinopathy of prematurity (ROP)
● First legislation in Medicare reimbursement of telehealth consults which required a “PRESENTER” at the
remote site
○ Scheduling problem, combined with the advent of more user-friendly equipment ultimately led
Medicare to drop the presenter requirement
○ Second obstacle: availability of relevant clinical information
Video -bas ed Telehealth
● Synchronous video telehealth has been used
PLAIN OLD TELEPHONE SERVICE (POTS) in almost every conceivable situation.
- conventional phone lines that provide 64 bits-
per- second (64 kbs) transmission speed,
diagnostic quality video typically requires at least 1. In addition to traditional consultations, the
128 Kbs -384 Kbs systems have been used to transmit grand
rounds and other educational presentations.
Integrated Service Digital Network (ISDN) connections
or leased lines
1. Video cameras have been placed in
operating rooms at hub sites to transmit
images of surgeries for educational
purposes.
Video -bas ed T elehealth
3.Video cameras have been placed in emergency departments and operating rooms at spoke
sites to allow experts to “telementor” less experienced physicians in the remote location.
4. Video cameras have also been placed in ambulances to provide remote triage.
Mobile Devices
- promising because mobile networks are low-cost and widely-available for consumers, and
are increasingly accessible even in developing countries.
1. Telepsychiatry
2. Correctional telehealth
3. Home telehealth
4. Emergency telehealth
5. Remote intensive care
Telepsychiatry
● Psychiatry is the ideal clinical domain for synchronous video consultation
● Diagnosis is based primarily on observing and talking to the patient.
1. Physical examination is relatively unimportant so the lack of physical contact is not limiting
2.There are very few diagnostic studies or procedures, so interfacing to other clinical
systems is less important
1. TELEHOME CARE
● Is the telehealth equivalent of home nursing care.
● It involves frequent video visits between nurses and, often homebound, patients.
● Several studies have shown that telehome care can be especially valuable in the
management of patients recently discharged from the hospital and can
significantly reduce readmission rates.
Home Telehealth To Presence
2. Management of chronic diseases
Health Care 02 05
Through PRESENTATION D ATA PROTECTION
OF D ATA
Medical
03 06
Informatics F E E D B A C K OF
F E E D B A C K INFORMATION
PERFORMANCE
IMPROVING HEALTH CARE THROUGH MEDICAL INFORMATICS
SOURC
E OF
DATA
PRESENTATIO
N OFDATA
SOURCE OF
DATA
79
PRESENTATION
OF DATA
81
82
IMPROVING H E A L T H C A R E
THROUGH MEDICAL INFORMATICS
03
F E E D B A C K OF
PERFORMANCE
D ATA
04
RECORD LINKAGE
F E E D B A C K OF
PERFORMANCE DATA
Different approaches
(using internal or
external influences on
decision makers) can be
taken when using data
to improve care.
F E E D B A C K OF
PERFORMANCE DATA
F E E D B A C K OF
PERFORMANCE DATA
F E E D B A C K OF
PERFORMANCE DATA
Today,it is less necessary to
rely on individual clinicians
or teams to produce routine
reports because
computerized data entry
enables the routine
extraction of data for many
purposes.
R E C O R D LINKA G E
Deterministic or
probabilistic methods
can be used with
similar success rates
to link records.
R E C O R D LINKA G E
Adra;Donacao;Garing;Lagura;Luciano;Luminarias;Malaiba;
Najito;Orbita;Pableo;Villarin
ISSUES,
PROBLEMS, &
CHALLENGES IN
MEDICAL
INFORMATICS
PABLEO, LUMINARIAS,
MALAIBA
I. Security and Ethical Issues
II. Financial Issues
III. Resistance to Development of ICT Systems by Health
Professionals
IV. Data Integrity
V. Service Availability and Responsiveness
VI. Resources and Infrastructure Limitations
VII. Patient Engagement
VIII. Challenges faced by developers
I. Security and
Ethical
II. Financial Issues
Issues
MALAIBA
5 Data Security Challenges for Health Informatics
● Going to the doctor’s regularly may be seen as a positive thing today, but it’s
negative in the long run. This is because of two main reasons
○ Valuable time is lost
○ Medical professionals will work less efficiently
3D organs and limbs
A needle prints the alginate into a hydrogel bath, which is later melted away to
leave the finished heart model. Image courtesy of Carnegie Mellon
University/Adam Feinberg
VII. Robotic Service
VIII. Privacy
LUCIANO, Angelica Joy G.
Robotic Service
● Aside from clinical advancements, medical informatics also introduces us to
technological advancements in surgery.
● Artificial Intelligence (AI) and Machine Learning (ML) are a big part of health
informatics and we may soon see the inclusion of medical robots.
○ There is a dire need for efficiency and better storage of patient data.
○ Doctors will be able to track patients’ health status at any moment, with
interactive alerts for treatment.
● Ministries of Health
● National Statistics Offices
● International agencies
Criteria for assessing country health
information system performance
INFORMATION
SYSTEMS IN
HEALTHCARE
- continued -
VILLARIN, JAIME
Methods for assessing country health informa
performance
Self-assessment approaches
Census
9. Census completed within past 10 years
10.Population projections for districts and smaller administrative areas available in print and
electronically, well documented
Core indicators for country health information
performance
Health facility reporting
11.Number of institutional deliveries available, by district, and published within 12 months of
preceding year
12.HIV prevalence for relevant surveillance populations published within 12 months of preceding year
13.Country web site for health statistics with latest report and data available to the general public
14.Reporting of notifiable diseases makes use of modern communication technology and reporting of
statistics from district to national levels is web-based
15.Percentage of districts that submit timely, complete, accurate reports to national level
16.Data quality assessments carried out and published within last 3 years
17.International Health Regulations implemented according to international standards
Core indicators for country health information
performance
Health system resource tracking
18.At least one national health accounts completed in last 5 years
19.National database with public and private sector health facilities, and geocoding, available
and updated within last 3 years
20.National database with health workers by district and main cadres updated within last 2
years
21.Annual data on availability of tracer medicines and commodities in public and private health
facilities
Core indicators for country health information
performance
Capacity for analysis, synthesis and validation of health data
26.A burden of disease study has been conducted within the last 5 years by national
stakeholders
27.A study of health systems performance has been carried out within the last 5 years by
national stakeholders
28.There is national commitment to transparency in data dissemination and acknowledgement
of uncertainty
29.The official annual health statistics report has been published within 12 months of the
preceding (calendar or fiscal) year
BIOMEDICAL
INFORMATICS
- Some of the information is timely and excellent →physicians can often learn about
innovations from patients
- Much of the information on the Web →lacks per review or purely anecdotal →
misleading
Education
and Training
VISION: LEARNING HEALTH CARE SYSTEM
- Underinvestment
- Failure to understand the requirements for process reengineering as
part of software implementation
- Problems with technical leadership and planning
VISION: LEARNING HEALTH CARE SYSTEM
Medical information science →(1980) can be confused with library science, hence
medical informatics become the preferred term
Technological approach
→ BMI builds on and contributes to computer, telecommunication, and
information sciences and technologies, emphasizing their application in
biomedicine
1st Philippine National Biomedical Engineering Conference (PNBMEC 2020) - De La Salle University (dlsu.edu.ph)
● PNBMEC was conceived to bring together various stakeholders, experts in the fields of engineering and medical
sciences, industry partners, government agency representatives and solution providers to share knowledge and
encourage discussions on the latest developments including emerging challenges faced in the
advancement of the Biomedical Engineering sector, specifically at the local setting.
The Nature of
Medical
Information
The Nature of Medical Information
● Clinical information seems to be systematically different from the
information used in physics, engineering, or even clinical chemistry
(which more closely resembles chemical applications generally than it
does medical ones).
● Aspects of biomedical information include an essence of uncertainty—
we can never know all about a physiological process—and this results in
inevitable variability among individuals.
● These differences raise special problems and some investigators
suggest that biomedical computer science differs from conventional
computer science in fundamental ways
The Nature of Medical Information
● The use of computers in various low - level processes
(such as those of physics or chemistry) is similar and is
independent of the application
● there are other higher - level processes carried out in
more complex objects such as organisms (one type of
which is patients).
The Nature of Medical Information
● We must be prepared to analyze most of the complex behaviors
that human beings display and to describe patients as completely
as possible.
● We must deal with the rich descriptions occurring at high levels in
the hierarchy, and we may be hard pressed to encode and process
this information using the tools of mathematics and computer
science that work so well at low levels.
The Nature of Medical Information
● In light of these remarks, the general enterprise known as artificial
intelligence (AI) can be aptly described as the application of
computer science to high-level, real-world problems.
The Nature of Medical Information
● In light of these remarks, the general enterprise
known as artificial intelligence (AI) can be
aptly described as the application of
computer science to high-level,
real-world problems.
The Nature of Medical Information
● Biomedical informatics thus includes
computer applications that range from
processing of very low-level descriptions,
which are little different from their
counterparts in physics, chemistry, or
engineering, to processing of extremely
high-level ones, which are completely and
systematically different.
The Nature of Medical Information
● It is difficult or impossible, however, to assume that all propositions have truth values when
we deal with the many high- level descriptions in medicine or, indeed, in everyday
situations.
MAIN FOCUS: Use of information science and technology for promoting population
health rather than of individuals.
Leans more to a disease prevention rather than treatment focus in order to prevent
chain of events or disease spread.
Often operates at the level of government rather than at the private sector
Applications of
PHI
The main applications of PHI are:
1. promoting the health of the whole population, which will ultimately promote
the health of individuals
2. preventing diseases and injuries by changing the conditions that
increases the risk of the population
Modern surveillance
systems
Surveillance Advantages Disadvantages
System
• Well-established, standardized system • Difficult to rapidly detect variation in the
of data collection and reporting quality of reporting between quarters and
• Relatively low technology threshold among administrative levels
required for implementation • Time-consuming manual entry, compilation,
• Can be easily implemented at all levels transfer and analysis of data
Paper-based
of health care • Restricted ‘real-time’ quality control and
• Low costs to implement and maintain validation of data for supervision
• Limited options for securing data to maintain
patient confidentiality and prevent data loss
MAIN REFERENCE:
Essentials of Telemedicine and
Telecare by AC Norris
TIPS FOR
ONLINE
MEETINGS
Here is where your
presentation begins
ORIGINS
and
DEVELOPMENT
Danica M. Dacillo
Contents
❑ Definitions of Telemedicine,
Telehealth and Telecare
❑ Origins and Development of
Telemedicine
❑ Drivers of Telemedicine and
Telecare
❑ The Future for Telemedicine
Telemedicine
• Medicine delivered at a distance
• The transfer of electronic medical data from one
location to another
• Telemedicine is the use of telecommunications to
provide medical information and services (1995)
• Telemedicine utilizes information and
telecommunications technology to transfer medical
information for diagnosis, therapy and education (1999)
Telehealth
• expansion beyond the confines of clinical
medicine
• use of information and communication
technologies to transfer healthcare
information for the delivery of clinical,
administrative and educational services
Telecare
• application of telemedicine to deliver medical services to
patients in their own homes or supervised institutions
• distinct from telemedicine because it is especially
important for a specific group of patients with long-term
chronic conditions
• definitions of telemedicine and telehealth could
encompass telecare
• utilizes information and communication technologies to
transfer medical information for the diagnosis and
therapy of patients in their place of domicile
Summary
• Telemedicine:use of information and communication technologies
to transfer medical information for the delivery of clinical and
educational services.
• Telehealth:the use of information and communication
technologies to transfer healthcare information for the delivery of
clinical, administrative and educational services.
• Telecare:the use of information and communication technologies
to transfer medical information for the delivery of clinical services
to patients in their place of domicile
ORIGINS AND DEVELOPMENT OF TELEMEDICINE
Development phase Approximate
timescale
Telegraphy and telephony 1840s- 1920s
Telemedicine
❑ Barriers to Progress
Types of Telemedicine
Tele-education
• information sources
available over the Internet Teleconsultation
• use of telemedical links to • telephone conversation be
deliver educational obtain a second opinion
material • patient and his doctor com
videoconferencing link
Telesurgery
Telemonitoring
• Tele mentoring: assistance
given by specialists to • use of a t elecommu
surgeons gather routine or re
• Telepresence: robotic patient’s condition
arms to carry out remote
surgical procedures
Tele-education
❖ Clinical education from teleconsultation
o teleconsultation takes place involving a healthcare worker and an expert
consultant where there is an opportunity for education
❖ Clinical Education via the Internet
o specialised access to some excellent web and other online resources
o specialised databases or literature searching tools such to retrieve
evidence-based information
❖ Academic Study via the Internet
o universities offering degree and other courses by distance learning
❖ Public Education via Telemedicine
o education of the community at large about matters of public health (e.g. issues
of diet, exercise and hygiene)
o information can be presented (pushed) or received (pulled)
o advertise facilities such as surgery hours, pharmacist opening times
Types of Telemedicine
Tele-education
• information sources
available over the Internet Teleconsultation
• use of telemedical links to • telephone conversation be
deliver educational obtain a second opinion
material • patient and his doctor com
videoconferencing link
Telesurgery
Telemonitoring
• Tele mentoring: assistance
given by specialists to • use of a t elecommu
surgeons gather routine or re
• Telepresence: robotic patient’s condition
arms to carry out remote
surgical procedures
Teleconsultation
• Most frequent example of telemedical procedures
• accounts for about 35% of the usage of telemedicine networks
• can take place between two or more carers without patient involvement/
between one or more carers and a patient
• Tachakra and Haig identify the following prerequisites of teleconsultation
process:
❑ Agree on the purpose of the teleconsultation
❑ Establish the process und content of the teleconsultation
❑ Ensure practitioners are trained in the use of equipment
❑ Formalize the delegation of clinical responsibilities'
❑ Decide on documentation
Types of Telemedicine
Tele-education
• information sources
available over the Internet Teleconsultation
• use of telemedical links to • telephone conversation be
deliver educational obtain a second opinion
material • patient and his doctor com
videoconferencing link
Telesurgery
Telemonitoring
• Tele mentoring: assistance
given by specialists to • use of a t elecommu
surgeons gather routine or re
• Telepresence: robotic patient’s condition
arms to carry out remote
surgical procedures
Benefits of Telemedicine
GALVEZ, E.
OUTLINE
TELEMEDICINE – Sensory data (sight & sound) -> electrical impulses -> remote physician
4 TYPES:
1. Text And Data
2. Audio
3. Still (Single) Images
4. Video (Sequential Images)
TEXT & DATA
ELECTRONIC DOCUMENTS
(reports, correspondence or
medical records) -> digital
format -> edited using word Frequently, textual
processor, database or information is needed before
spreadsheet program (seldom the teleconsultation takes
necessary or desirable) place or later, as a
consequence of the process.
PAPER DOCUMENTS ->
digitized using scanner (e.g.
fax) or a document camera
Post/email attachments
– SMS or Text Messaging •System for processing incoming Short Message Service
– MMS Picture Messaging (SMS) queries, retrieving medical journal citations from
MEDLINE/PubMed and sending them back to the user in the
– Chat text message format
– Voice Mail Server •Size of text in journal citations and abstracts is reduced using
– Broadcast Messages a database of medical terminology abbreviations and
acronyms (because of the 160-character per message
– Global Positioning System limit of text messages)
–Special programs like
Txt2medline
AUDIO
•Public switched telephone network (PSTN, sometimes
known as the plain old telephone system/POTS) – analogue
telephony
• Can be used to transmit sound (speech) for remote
diagnosis BUT:
• Quality (ease of understanding) ✘
• Bandwidth (capacity to carry information) ✘
• Hissing noise
> Ultimate determinants of video quality: image resolution and effective frame rate
TELECONSULTATION SYSTEM COMPONENTS
4) Telemonitoring Devices – When further diagnostic information is needed then it
can be obtained from medical peripherals that act as telemonitoring devices.
▪ Special versions of common instruments (stethoscopes, blood pressure
monitors, microscopes, etc.) - output in the form of audio, electrical, or video
signals fed directly into the videoconferencing system and retrieved at the
remote site
SERVICE CONSIDERATIONS
• Link confined to a single site - local area network (LAN) system
• More often than not - wide area network (WAN) for extended distances
SERVICE CONSIDERATIONS
SYSTEMS INTEGRATION
• Crucial issue for clinicians, managers and information
system technologists, as well as for patients
• GPs/clinics, hospitals, hospital depts, health orgs,
patient
• Challenges: Uncoordinated planning and legacy and
proprietary systems with limited or no networking
capabilities
• Crucial - upgrading systems and services with future
provision of telemedical facilities in mind
• Building flexible, standardized systems that can be
upgraded incrementally with minimum disruption
• Adopt open systems technologies
• Interoperability - ability of hardware and
software to work together
• Portability - ability of software designed for
one computer platform to work on others
• Scalability - the ability of software to
function properly on both small and large
systems
vsaq-demo.withgoogle.com
SERVICE CONSIDERATIONS
ELECTRONIC PATIENT RECORDS (EPRs)
• Real benefits only become evident when you have the patient’s full and
current medical record available BEFORE OR AT the time of the
teleconsultation
• Important to maintain electronically so that the record can be referred to
during the consultation and updated during the teleconsultation or after it
ends
• Software can be written to automate these processes
❑ Comprehensive
❑ Accessible (even across network infrastructures & protocols)
❑ Updated
❑ Has links to scientific knowledge databases, to support clinical decision
making and the prescription of generic and cost-effective drugs
CHITS
Community Health Information Tracking ● Enables community to use data for local
System decision-making and health planning
•A computerized patient record system for quality ○ Health monitoring, morbidity and
health care and management even in remote mortality rates, prediction of outbreaks,
areas immunization
•Created in 2004 by Herman Tolentino through a ● Ensures sufficient drug supplies to health
grant from international Development Research centers
Center (IDRC) of Canada ● Telehealth services
•Managed by UP Manila National Telehealth ○ Consultations with PGH, patient
Center (UP Manila NThC) headed by Dr. Alvin monitoring, patient/care provider
Marcelo education, teleconferencing
•Installed in government health centers; ● Data consolidation among clinics and
community-based hospitals
○ Integration of services, decision
support, research
● Nationwide network potential with 1900 rural
health unts (RHUs) across the country
SERVICE CONSIDERATIONS
STORE-AND-FORWARD OPERATION
• Refers to situations in which information has been prerecorded before
transmission and reception, i.e. the information is not transferred during
the teleconsultation
• Email is currently a useful alternative
• Advantage: Link between sites does not need to be operational at all
times
• Digitized electrocardiographs (ECGs) and electroencephalograms (EEGs)
are the most common examples
SERVICE CONSIDERATIONS
REAL-TIME TELEMEDICINE
• Allows interaction & is also used when an immediate outcome is needed,
e.g. in an emergency
• Needs higher bandwidth vs store-and-forward operations
• Makes use of all of the data types that we have identified
✔ Telepsychiatry - one of the earliest and probably the most successful
application since it is difficult to do in store-and-forward mode
✔ Accident and emergency telemedicine – to avoid delays
TELEMEDICINE
SERVICE
PROVIDERS &
APPLICATIONS
GALVEZ, E.
OUTLINE
MAIN USERS AND APPLICATIONS OF TELEMEDICINE
□Convenience medicine
❑ Monitoring of conditions
❑ Minor injuries and emergencies
❑ Better coordination with secondary care
MONITORING OF CONDITIONS
Once the GP has established the diagnosis and the care plan, monitoring may
be necessary.
- 3 types of needs:
- clinical
- economic
- technical
THE ASSESSMENT OF NEEDS
- Clinical needs:
- Criteria:
- Nature of specialty
- Purpose of service
- Personnel and training
- Service integration
THE ASSESSMENT OF NEEDS
- Economic needs
- Criteria:
- Staff
- Capital and revenue cost
- Income aid reimbursement.
- Reorganization costs.
- Patient-incurred costs.
THE ASSESSMENT OF NEEDS
- Technical needs
- Criteria:
- Technology audit
- Network infrastructure.
- User requirements.
USER IMPROVEMENT
- Users - both carers and patients (front-line people who will largely
determine the success or failure of the service)
- Important aspect:
- Involve remote site:
- users, both carers and patients, should be involved in the design and
operation of their site
- Manage user e pectation
- Users with little e perience of healthcare delivery let alone telemedicine are
often daunted by procedures that carers may feel are trivial, and patients can
readily be put at ease by simple e planations of what is going to happen to
them and what the outcomes and timescales are likely to be
- Build teams
- The service will be most successful if the individuals identified in the needs
assessment process see themselves as members of a team
- Recognising the validity of other people’s views and acknowledging their
efforts (publicly wherever possible) are essential to this process.
USER IMPROVEMENT
- Ensure training
- A plan for initial and ongoing training (as people leave and join) is essential for the
well-being of both staff and patients
- Locate services
- clinical needs must be balanced against economic and technical needs and it is
wisest to locate link points where user involvement and e pertise are highest
- Integrate services
- Needs assessment and team building may identify opportunities for service
integration, for e ample, using a telemedicine link to facilitate patient monitoring
in the community after a teleconsultation or a discharge from hospital
- Cross-discipline user involvement is the key to integrated service development, and
planners should be proactive in harnessing these opportunities.
- Market services:
- E ternal marketing (not over-selling) is essential to ensure the take-up and growth
of the service.
- Internal marketing and information sharing among healthcare colleagues via
seminars, workshops and evaluations is also necessary to promote the service and
avail the participants of constructive criticism
THE BUSINESS CASE AND PLANNING
- Approach:
- Define the real objective
- Define population and demand
- Show the connection with e isting services
- Summarize technical options
- Describe the benefits
- Consider alliances
- Indicate market opportunities
- Project management
BUSINESS PROCESS REENGINEERING
- implies an attempt to break down an organization’s business
practices into their component parts and reassemble them to
form a new machine
- e amples by which reengineering of conventional care through
telemedicine can bring benefits:
- reduction in travel for patients;
- closer collaboration of clinicians in primary and secondary care;
- availability of international medical e pertise in real time;
- improved clinical and administrative workflow;
- seamless integration of care services across sectors:
- use of telemedical monitoring devices in the home.
SELECTING THE TECHNOLOGY
- Main technology components of a telemedicine system (videoconferencing
stations. display systems, telemonitoring devices, telecommunication options
etc.) and relates them to the applications and clinical procedures for which they
are suitable.
- Technology issues associated w/ design & development of telemedicine systems
- the bandwidth needed to deliver the necessary service effectively:
- the network infrastructure and its installation and maintenance:
- appropriateness of hardware & software for store-and-forward/realtime operation:
- conformance of equipment with accepted standards:
- the choice of videoconferencing station, e.g. rollabout, desktop etc.:
- the display definition and colour depth of the display [264];
- the need for and use of telemonitoring devices:
- the need for fault-tolerant and back-up systems:
- the need for date and time stamping for audit purposes:
- security and confidentiality requirements;
- user acceptance of technology:
- impact on the organisation.
ESTABLISHING PRACTICE GUIDELINES
- generic criteria for validating guidelines and their purpose:
- Purpose of teleconsultation (‘e plain the purpose and process to the
patient’)
- Definition of responsibility
- Ensuring an ethical basis
- Ensuring quality of care
IMPLEMENTING AND MANAGING THE SERVICE
- Factors:
- Managing change
- Key issues:
- understanding the present;
- setting goals and objectives;
- leadership;
- people involvement and communication:
- overcoming resistance to change;
- keeping up the momentum.
- Organization of hub and remote site
- Developmental plan
IMPLEMENTING AND MANAGING THE SERVICE
- Data collection and performance indicator
- Targets:
- numbers of patients seen (including gender, age, ethnicity and social status);
- percentage of correct diagnoses via telemedical link;
- numbers of patients with successful medical outcomes compared w/
conventional care:
- travel time and costs for patients to attend teleconsultations;
- patient satisfaction with the service:
- number of patient complaints;
- operational system hours:
- length of each teleconsultation or other session;
- out-of-hours usage;
- item and total costs compared with budget allocations:
- amount of income generated.
ETHICAL & LEGAL
ASPECTS OF
TELEMEDICINE
KRYZELLE ANNE GARLAN CALLADA
OUTLINE
Roles:
1. Collection of statistics on the occurrence of the diseases
2. Dissemination of guidelines to health care practitioners and the
public
3. Funding research on ways to improve public health
4. Delivering health care to the underserved
Internet and Public
Health
● Provides sufficient security to protect sensitive medical
records
● Accessible to all public health workers and the public
● Remains operational even in times of natural or man-made
disasters
Public Health
Surveillance
•ongoing systematic collection, analysis, and interpretation of data, with the
timely dissemination of these data to those responsible for preventing and
controlling disease and injury
•benefit from Internet-based transactions to assist in collecting data about the
health of individuals, personal risk factors, medical treatments, and sources of
disease and injury in the environment
•recognize large scale trends in the occurrence disease and allocate resources
to minimize the damage to the public health
Role of Community Public Health
Office
To process information about individual patients and local outbreaks in order to
recognize and respond to the needs of the community
Public Health
Surveillance
1.Allows automatic reporting by medical laboratories of test results for
some communicable disease (ex. tuberculosis)- ProMed-Mail
2.Offers novel opportunities for planning and resource allocation,
potentially improving care and reducing costs
3.Helps form decisions on the cost-effectiveness of setting up new
regulations, their enforcement, or their propagation and dissemination
within the health enterprise
Integrating Data Sources for Improved Decision M
● Internet offers the opportunity for public health officials to collect data
from private sources that might be important in their surveillance efforts.
● Accessibility of such information through the Internet:
○ allow health care providers to respond rapidly to disease clusters
○ reduce the exposure of the population to disease.
● Information is available today in electronic format, and with proper
protections for proprietary and confidential information, it could be made
available to public health officials via the Internet.
Responding to Bioterrorist Attacks or
Outbreaks
● How to detect and respond to a bioterrorist attack has become a growing concern for the public health
community.
● The use of biological weapons by terrorists could inflict life-threatening illnesses on a large scale.
● In the case of bioterrorist attack, each of the phases of the public health process would depend on
a successful infrastructure:
○ recognizing a trend
○ identifying the cause of the trend
○ formulating a strategy for responding to it
○ allocating resources for the response
○ deploying the response
○ monitoring its success
● Data would need to be provided to public health teams charged with identifying the pathogen
and formulating and implementing a response.
● The ability to keep information from the public in order to avoid panic could also be important,
depending on the situation.
Responding to Bioterrorist Attacks or
Outbreaks
● The CDC found in a 1998 study: most local health departments lacked
the capabilities to adequately detect and respond to a report of
bioterrorism.
● Lack of basic information and communications systems
● Lack of Internet access
● Lack of suitable computer capacity
● Lack of training in the use of electronic information technologies for
conventional health purposes
Responding to Bioterrorist Attacks or
Outbreaks
● Development of National Health Alert Network
● Purpose: to provide a nationwide secure communications network capable to simultaneously transmit critical public health
information to every state, regional and local public health agency.
● This capability is of critical importance to the effective management of terrorism incidents, naturally occurring infectious disease
outbreaks and other public health emergencies
○ Facilitate the collection of information from testing laboratories, the sharing of information among public health officials, and
consultations among them
○ Desktop personal computers and laptops connected to the Internet with sufficient bandwidth:
■ to handle the transfer of laboratory reports
■ for interactive collaboration among public health officials
■ multimedia distance training.
○ Public key encryption for secure communications and authentication.
○ Network will be designed with sufficient redundancy
■ need for continuous availability
■ to provide backup operations in case of a link failure and disaster recovery plans to allow rapid restoration
of service in case of other component failures
○ Videoconferencing capabilities: allow public health officials to communicate more effectively during a crisis
Technical Requirements for Public
Health Applications
Technical advances in a number of areas would be required in using the
internet for public health surveillance:
● Ubiquity
● Security
● Availability
● Bandwidth
● Latency
Solutions to these technical problems could greatly expand the use of the
internet in support of public health
BANDWIDTH LATENCY AVAILABILITY SECURITY UBIQUITY
● field concerned with the management and use of information in health and
biomedicine
MEDICAL
INFORMATICS
● rapidly developing scientific field that deals with resources,
devices and formalized methods for optimizing the storage,
retrieval and management of biomedical information for
problem solving and decision making
Medical Informatics used in
HealthCare
● Communication ● Knowledge management
○ Telemedicine ○ Journals
○ Presentations
Medical Informatics used in
HealthCare
● Information Management
● Decision Support
○ Electronic Medical Records
○ Reminder systems
○ Billing transactions
○ Diagnostic Expert Systems
○ Ordering Systems
○ Drug Interaction
Medical Informatics
Solutions
● Databases
● Information Retrieval
● Internet
● Computer programs
Database
s
● A collection of data in machine readable format organised so that it can
be retrieved or processed automatically by computer
● A flat file database is organised like a card file, with many records
(cards) each including one or more fields (data items).
Information
Retrieval
● Field concerned with the organization and retrieval of knowledge- based information
● A variety of online resources are now available to both patients and physicians
○ MEDLINE
■ Bibliographic databases of journal literature with more than 11 million
references, 4000 journals dating from 1966
CLINICAL DECISION
SUPPORT SYSTEM
Prepared by:
JORSAL DIONNE TAN
MD-III
TOPIC
OUTLINE
● Definition
● Requirements
● Effects of Clinical Practice Guidelines
and Evidenced-Based Practice on CDSS
● Challenges and Barriers to CDSS
Clinical Decision
Support
● Computer applications that:
○Match patient-specific information to a clinical knowledge
base
○Communicate patient-specific assessments and
recommendations at suitable times
○Assist with the clinical decision-making process
CLINICAL DECISION SUPPORT
MODEL
CDSS
REQUIREMENTS
●Knowledge base
●Program for combining knowledge
with patient-specific information
●Communication mechanism
Knowledge
Base
● Automated representation of clinical knowledge
○Clinical knowledge
■ -Facts, best practices, guidelines, logical rules,
reference information, etc.
● Berner, E. S. (2009, June). Clinical decision support systems: State of the Art. AHRQ Publication No. 09-0069-E
Agency for Healthcare Research and Quality http://healthit.ahrq.gov/images/jun09cdsreview/09_0069_ef.html
● Das, M. & Eichner, J. (2010, March). Challenges and barriers to clinical decision support (CDS) design and imp
the agency for healthcare research and quality CDS demonstrations (Prepared for the AHRQ National Resource
Information Technology under Contract
● No. 290-04-0016.) AHRQ Publication No. 10-0064-EF. Retrieved from
https://healthit.ahrq.gov/sites/default/files/docs/page/CDS_challenges_and_barriers.pdf
● Agency for Healthcare Research and Quality. (n.d.). Types of CDS interventions. Retrieved from
http://healthit.ahrq.gov/images/mar09_cds_book_chapter/CDS_MedMgmnt_ch_1_sec_4_interventions.ht m
● Becker Medical Library. (2011). Clinical/Practice guidelines. Retrieved from
http://digitalcommons.wustl.edu/cgi/viewcontent.cgi?article=1017&context=becker_pubs
SGD 4 MEMBERS
THAN
K
CALLADA I CASTUERA I DACILLO I GALVEZ I JAMISOLA I MARCO
MENDOZA I OROZCO I PICONES I ROCHA I TAN
YOU!
Medical
Informatics
Group 5
Alfad, Banday, Bulos, Carillo, Dineros, Garcia, Gonzales, Jaranilla, Jimenez, Kuronaga, Llaneta, Madera
TOPICS
01 02
Ethical &Legal Standards Ethical,Legal Issuesand
in Health/Medical Challengesin Managing
Informatics Patient Information
03 04
Issuesof Privacy&Confidentiality Guidelines &Protocols for
Issuesin Telemedicine Telemedicine
5
5
1
Ethical &LegalStandardsin
Health/Medical Informatics
5
5
Healthcare Informatics Ethics is formed by
Healthcare Ethics andInformatics Ethics
5
5
Ethics in HealthcareInformatics
5
5
Ethics Resourcesfor HealthcareInformatics Professionals
Codes of Ethics are formal documents that list ethical principles and duties of professionals in a
specific area.
Guidelines or protocols are types of procedures that help healthcare professionals respect laws,
principles and avoid misconduct.
Case studies help professionals better understand their situation by providing guidance and
possible solutions for similar cases.
https://imia-medinfo.org/wp/wp-content/uploads/2015/07/IMIA-Code-of-Ethics-2016.pdf 12
Codesof ethics related to healthcare informatics
13
Fundamental Ethical Principles
1.Principle of Autonomy
All persons have a fundamental right to self-determination.
2.Principle of EqualityandJustice
All persons are equal as persons and have a right to be treated accordingly.
3.Principle of Beneficence
All persons have a duty to advance the good of others where the nature of this good is in keeping with the
fundamental and ethically defensible values of the affected party.
4. Principle of Nonmaleficence
All persons have a duty to prevent harm to other persons insofar as it lies within their power to do so
without undue harm to themselves.
5.Principle of Impossibility
All rights and duties hold subject to the condition that it is possible to meet them under the circumstances
that obtain.
6.Principle of Integrity
Whoever has an obligation has a duty to fulfill that obligation to the best of their ability
General Principles of Informatics Ethics
1. Principle of Information-PrivacyandDisposition
All persons and group of persons have a fundamental right to privacy, and hence to control over the
collection, storage, access, use, communication, manipulation, linkage and disposition of data about
themselves.
1. Principle of Openness
The collection, storage, access, use, communication, manipulation, linkage and disposition of personal data
must be disclosed in an appropriate andtimelyfashion to the subject or subjects of those data.
1. Principle of Security
Data that have been legitimately collected about persons or groups of persons should be protected by all
reasonable and appropriate measures against loss degradation, unauthorized destruction, access, use,
manipulation,linkage, modification or communication.
1. Principle of Access
The subjects of electronic health records have the right of access to those records and the right to correct
themwith respect to its accurateness, completeness and relevance
General Principles of Informatics Ethics
5.Principle of LegitimateInfringement
The fundamental right of privacy and of control over the collection, storage, access, use, manipulation, linkage,
communication and disposition of personal data is conditioned only by the legitimate, appropriate and relevant
data-needs of a free, responsible anddemocratic society, and by the equal and competing rights of others.
7.Principle of Accountability
Any infringement of the privacy rights of a person or group of persons, and of the right to control over data
about them, must be justified to the latter in good time and in an appropriate fashion.
Codesof ethics related to healthcare informatics
TEN PRINCIPLES
2004- Canadian Code (COACH High-level
Ethical Principles ) 1. Accountability
➔ Published by Canada’s Health Informatics 2. Identifying Purposes
Association 3. Consent
➔ an abridged version containing ten 4. Limiting Collection
5. Limiting Use, Disclosure,
aspirational high-level principles that is
and Retention
available to the public 6. Accuracy
➔ The full version of the code is available for 7. Safeguards
members only. 8. Openness
9. Individual Access
10. Challenging Compliance
American Codes
21
Ethical and
Legal Issues
and
Challenges in
Managing
Patient
Information
A M I N A O. ALFAD,
M A S A H I RO S. KU RONAGA JR.
A M I E L VAN E. LLANETA
Y EA R III
Ethical
Issues in
Managing
Patient
Information
A M I E L VAN E. LLANETA
Y EA R III
ADVANCED
TECHNOLOGY
INCREASEDTHE USE OF
TELEMEDICINE AND
INFORMATION TECHNOLOGY
DIGITAL SECURITY
BREACHES
ACCURACY ISSUES
PRIVACY CONCERNS
MEDICAL RECORDS AND OTHER PERSONAL DATA
HEALTH INFORMATION • Health conditions
• Substance abuse issues
• Sexual history
• Psychiatric diagnsoses
decisions that determine storage procedures and control the level of access to health
information should always include confidentiality and sensitivity
considerations
While it may be more convenient to make information available to alarge pool of employees and
vendors, ethical management limits access -- regardless of how inconvenient it
may be -- to preserve the privacy and confidentiality of patients.
MOBILE DEVICE THEFT
◼ Security breaches through mobile device theft present asecurity
threat and an ethical challenge in managing health information
◼ Ethical management of health information includes such measures
as
encrypting data so unintended parties cannot decipher
it.
◼ In addition, when laptops or other mobile devices are stolen from
medical employees, implementing remote data wipes can
delete stolen information.
DIGITAL SECURITY BREACHES
◼ In addition to physical thefts, some medical security breaches are digital
and are the result of computer viruses
◼ Ethical management of health information must include defensive
measures, such as scanning for viruses and malware, to
ensure the privacy and security of health information.
ACCURACY ISSUES
◼ While health information can provide valuable data to improve patient care,
inaccurate information can potentially harm patients
◼ Most of the errors were aresult of omitting dose, frequency and
duration information.
◼ ethical health-care management canbe achieved by implementing
computer design functions, known as “forcing functions,”
that will not allow the user to skip data fields.
Legal Issues
in Managing
Patient
Information
A M I N A O. ALFAD
Y EA R III
PRIVACY AND CONFIDENTIALITY: CONCEPT
CLARIFICATION, CONCEPT MAPPING
Privacy pertains to an individual’s right to be free from unwanted
external scrutiny
Confidentiality points to the duty that rests on those to whom
private information has been entrusted, that is, that they will not
unnecessarily disclose such privileged communication
“
“All that may come to my knowledge in the exercise
of my profession or in daily commerce with men,
which ought not to be spread abroad, I will keep
secret and will never reveal.”
tradition of privacy and confidentiality within the context of patient care is attributed to:
Exchange of Health
Telemedicine
Information
❑ virtual patient consultations and
❑ Paper-documented medical records specialist referrals involving parties
❑ Electronic Health/Medical Records separated by physical distance
Philippine Health Insurance sets as a standard, the need for the organization to document and follow policies and procedures
Corporation (PHIC) Accreditation for addressing patients’ needs for confidentiality and privacy
Auditory and Visual Privacy: A hospital and other health facilities shall observe acceptable
Department of Health (DOH) sound level and adequate visual seclusion to achieve the acoustical and privacy requirements in
designated areas allowing the unhampered conduct of activities.
Joint Commission International (JCI)
Accreditation Standards for also include the requirement of confidentiality of patient information
Hospitals
Right to Privacy and Electronic Data
3. Upon Quasi-judicial body may be referred as any of these agencies: e.g., NBI, PAO, BOC
lawful order
of the court a. Release of health information may occur upon service of a valid subpoena, warrant,
or a or adjudicative order from a court, a law enforcement agency, an administrative agency
quasi-judicial authorized by law, or an arbitration panel
body
• The National Ethical Guidelines for Health Research permits review of medical
4. For records without consent for purposes of research provided the data are de-
research identified or anonymized and are nonsensitive
purposes: • Institutional Ethics Review Committees – determines which data are non-
sensitive and not on individual investigators or researchers.
The following key issues with respect to health information
privacy in the Philippines:
CONFIDENTIALITY
➔ duty to ensure important information are
kept in secret between two or a group of
individuals until the person to whom the
information belongs to permits to disclose
it.
71
Categories of Security andPrivacyAttacks
https://journalofethics.ama-assn.org/article/privacy-and-security-concerns-telehealth/2014-12
Privacy and Security Concerns in Telehealth
Existing regulations are insufficient to provide strong privacy and risk
protections for users
● Currently, the Health Insurance Portability and Accounting Act (HIPAA) contains
the primary set of regulations that guide the privacy and security of health
information
● HIPAA requires that identifiable health information be encrypted so that only those
authorized to read it can do so
● HIPAA, however, applies only to “covered entities”—health care providers and
insurers—not to patients
● The Food and Drug Administration (FDA) regulates medical devices but not
consumer-facing devices and apps, focusing on technical issues related to the
security and integrity of information. In this way, the FDA ensures patient safety
but not patient privacy
● Hall and McGraw propose that Congress authorize a single federal agency, the Federal
Trade Commission (FTC), to create and enforce telehealth privacy and security
regulations
https://journalofethics.ama-assn.org/article/privacy-and-security-concerns-telehealth/2014-12
Health Information Privacy in the Philippines:
Trends and Challenges in Policy and Practice
https://www.actamedicaphilippina.org/api/v1/articles/6849-health-information-privacy-in-the-philippines-trends-and- 77
challenges-in-policy-and-practice.pdf
Key issues with respect to health information
privacy in the Philippines
1. There currently is no standard health information privacy policy in the
Philippines.
○ What is available are general statutory provisions (see the Legal and
Ethical Framework section above) and guidance documents, which
individual institutions and providers may adapt for use in their facilities.
○ With respect to existing legislation, the provisions are either too generic
(encompassing privacy of communication in general) or too focused
(mandating privacy and confidentiality in specific circumstances)
2. Philippines seems to lack a “privacy culture”.
○ The synergistic action of the culture of tsismis widely prevalent in the
Philippines coupled with the ubiquity of Internet and cellular phone access
throughout the country is a real and present danger to patient information
privacy
VITAL ISSUES
1. Are health workers and patients aware of the extent to which private health information is
available to and accessible by people other than the patient and the provider?
2. Will information regarding the use of health information technologies adversely affect patients’
willingness to disclose relevant personal information and damage the quality of care that
patients receive?
3. How will existing statutory and ethical guidelines be applied in the context of health information
system use in patient care?
4. Are current local legal frameworks sufficient to guide stakeholders on health information privacy
and if not, what gaps in policy need to be filled?
5. Should non-health professionals involved in handling patient data be bound by codes of ethics
similar to healthcare workers?
SOME EMERGING PRIVACY,
CONFIDENTIALITY AND
SECURITY CONCERNS
FOR TELEMEDICINE
/ JOHN KIN JIMENEZ SGD-5 /
80
•A lack of uniform/standard
confidentiality and privacy
legislation in terms of the transfer
of health informationin
telemedicine encounters
(just as
there is with respect to
health
information
generally).
81
•Clinician-patient session via telemedicine
consultation can be recorded. Thus, the
health professional may face his/her own
privacy issues under these circumstances
Example
Unlike standard medical record documentation in which the practitioner has
discretion to selectively record his or her findings, most interactive Telemedicine
consultations are recorded in toto, resulting to practitioners having less discretion
to remove sensitive items that they might otherwise not record
•From the patient
perspective, the
patient
may not be able to "see"
who else is
viewing the
session along with
side of the long distance
the
consultation
clinician on the other
• a technical outsider, like an engineer, may be privy to the consultation
•Telemedicine may
involve the
transmission of
personal data over
unsecure connections
•Increased access to
medical information
for everyone
•What will happen to
telemedicine after
this pandemic?
GUIDELINESAND PROTOCOLS
OFTELEMEDICINE
Reference:DOH-UPM JMC No. 2020-0001 entitled "Telemedicine Practice Guidelines"
a. Telemedicine shall be employed when a physician is physically inaccessible (e.g. such as during
a national emergency with community quarantine in effect, among others), in the
management of chronic health conditions, or follow-up consultations after initial treatment.
b. Emergency and serious conditions, where face-to-face assessment and physical contact are
most essential, should not be managed via telemedicine.
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64
1
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2
DECLARATION OF PRINCIPLES
2. The patient-physician relationship shall be founded on mutual trust and respect in
which they both identify themselves reliably during a telemedicine consultation.
● Telemedicine consultation should not be anonymous. Both patient and the physician
should be able to know, verify and confirm each other’s identity at the start of the
telemedicine consultation.
DECLARATION OF PRINCIPLES
3. Proper informed consent must be obtained from the patient prior to any collection
of personal data and the offering of any telemedicine service regardless if it is an
initial consultation or a follow-up consultation.
● All physicians practicing telemedicine shall uphold the same standards of care as in a
face-to-face consultation but within the intrinsic limits of telemedicine.
DECLARATION OF PRINCIPLES
5. The patient-physician relationship shall be based on full knowledge of the patient’s
medical history and a physical examination given the circumstances of a lack of
physical contact (i.e., by virtual physical exam only).
a. Physicians shall use their professional discretion to gather the type and extent of patient
information required to be able to exercise proper clinical judgment.
b. If physical examination is critical information for consultation, the physician should not
proceed until a physical examination can be arranged through a face-to-face consultation.
Wherever necessary, depending on the professional judgment of the physician, the physician
shall be responsible for the coordination of care.
DECLARATION OF PRINCIPLES
6. The patient-physician relationship shall respect both patient and provider autonomy.
a. The physician can choose not to proceed with the telemedicine consultation at any time as
guided by both law and ethics. At any step, the physician can refer or request for a face-to-face
consultation.
b. At any stage, the patient has the right to choose to discontinue the telemedicine consultation.
DECLARATION OF PRINCIPLES
7. The right to privacy of health information shall be protected at all times.
a. All health care providers shall uphold the data privacy rights of patients, and shall provide the
mechanisms for the patients for the effective exercise of these rights
b. The processing of health information of patients consulting through telemedicine shall be in
accordance with the privacy and data protection requirements provided under RA 10173 (Data
Privacy Act of 2012), its IRR and other relevant issuances from the NPC, and shall adhere to the
principles of transparency, legitimate purpose, and proportionality.
DECLARATION OF PRINCIPLES
8. Only secure, privacy-enhancing and non-public-facing platforms shall be used for
telemedicine consultations.
● All health care providers shall exercise their professional autonomy and discretion on the
best platform to use for telemedicine taking into account what is appropriate and
adequate to deliver proper care, and as provided by existing laws and regulations on
privacy and data protection, among others.
GUIDELINES FOR TELEMEDICINE
A. RECOMMENDED PHYSICALAND TECHNICALREQUIREMENTS
B. WEBSIDE MANNERS DURINGATELEMEDICINE CONSULTATION
JanAliah R. Dineros
102
RECOMMENDED PHYSICAL AND TECHNICAL REQUIREMENTS
Recommended
minimum technology
requirements
Telemedicine
workstation
a. Ensure room is quiet, interruption-free, secure, and private with adequate lighting
b. Wear headphones for better audio, if available
c. Test every speaker and microphone before every visit
d. Learn about the platform or software that will be used for the telemedicine consultation. Always test ahead of the visit,
download, or install any updates needed
e. Check internet speed
f. Turn off other web applications and notifications
g. Angle the screen so no one can walk by and see the consultation.
h. Wear same level of professional attire as in face-to-face consultation.
i. Avoid visual distractions such as busy patterned shirts, messy desks, food and drinks, photos and posters on
background wall.
j. No virtual background
656
657
Recommended Physical and Technical Requirements
a. The platform is supportable across all devices (e.g. laptop/desktop computer or tablet, etc.), and
possibly, can be integrated to a new EMR system,or interoperable with an existing EMR system.
b. The quality of service with the use of the platform is equal or better than face-to-face consultation
c. Theplatform allows for remote patient monitoring, and clinical validation.
d. The website manners are properly observed and addressed when using the platform.
e. The platform is as easy as possible for patients to access and use, and for the physician to manipulate
its features and present oneself appropriately to the patient
f. Theplatform is secure, privacy-enhancing and non-public facing.
WEBSIDE MANNERS DURING A TELEMEDICINE CONSULTATION
Greeting
Maintaining
Etiquette
Empathy &
Communication
Webside Manners during a Telemedicine Consultation
Greeting
1. Introduce self and your role. Ask patient to introduce himself/herself and family members or other
companions in the room,if assisted.
2. Confirm with patient that s/he can see and hear you clearly.
3. Acknowledge the use of the new technology. Normalize any discomfort with the use of the platform.
4. Demonstrate confidence in the technology and reason for use. Include instructions on what to do in case
of disconnection.
Webside Manners during a Telemedicine Consultation
Maintaining Etiquette
1. Be aware of one’s actions since these will be magnified on camera. Sit fully upright.
2. Do not fidget, scratch, play with your hair, or touch your face.
3. Disable picture-in-picture function.
4. Look directly at the camera. This can be perceived by the patient as making eye contact.
5. Position video window of patient’s image at the top of your screen below the webcam.
6. Explain and narrate all your actions.
Webside Manners during a Telemedicine Consultation
1. Speak slowly and clearly. Pause longer between statements to allow for transmission delay.
2. Type into the chat window to reiterate instructions or next steps.
3. Check in frequently to elicit reactions and confirm understanding.
4. Use non-verbal cues even on virtual visits: Smile often. Use a warm tone of voice.
5. Increase the frequency of empathetic statements to show that you are listening.
6. Inform the patient when occupied such as when writing notes or looking at radiologic images or
laboratory results.
7. Summarize and clarify questions in case of delay or signal interference.
8. In case of disconnection during video consultations, inform the patient how to continue the
consultation.
D. TELEMEDICINE CONSULTATION PROCESS FLOW
C. ACTIVITIES WITHIN CONSULTATION AS APPLIED TOTELEMEDICINE
Anne Carmina C. Gonzales
114
ACTIVITIES WITHIN A CONSULTATION AS APPLIED TO TELEMEDICINE
General Recommendations
for Conducting Virtual PE
ePrescriptions
General Documentation
Requirements
Activities Within a Consultation as Applied to Telemedicine
1. How telemedicine works, including the services to be provided, expected benefits, and
billing and insurance, if any, within the telemedicine consultation
2. Limitations of telemedicine, including risk of technology failures, and service limitations
3. Manner of processing of health information, including submission to public health
authorities such as DOH for health policy and planning purposes
4. Privacy and security measures and concerns
5. Protocol on referral or care coordination
6. Documentation of the patient consent
117
Activities Within a Consultation as Applied to Telemedicine
ePRESCRIPTIONS
1. All physicians shall issue electronic prescriptions in accordance with FDA Circular No.
2020-007 and any subsequent FDA guidelines, and pursuant to RA 2382
Activities Within a Consultation as Applied to Telemedicine
1. All telemedicine consultations should have proper documentation, which includes, but not limited
to, the following:
a. Patient and provide location
b. Family members or other companions present during the telemedicine consultation;
c. Patient consent
d. Referring physician, if applicable
e. Telemedicine platform or videoconference or communication software used
f. Patient’s feedback about the telemedicine consultation
2. All health care providers whose services are sought through telemedicine shall keep records of all
electronic clinical abstracts/consultation summaries, prescriptions and/or referral forms issued
124
TELEMEDICINE CONSULTATION PROCESS FLOW
Before Telemedicine
Consultation
During Telemedicine
Consultation
After Telemedicine
Consultation
Telemedicine Consultation Process Flow
a. Summarize key points and ask for clarifications. Have the patient repeat back what they un
b. Explain plan for laboratories and ancillaries
c. Explain e-Prescription instructions
d. Arrange for a face-to-face follow-up consultation, or give instructions to go to the nearest he
worsening symptoms or emergencies post telemedicine consultation
e. Ask if the patient was comfortable with the telemedicine set-up
f. Give a clear sign to the patient that the consultation is coming to an end. Thank the patient
g. Complete the documentation
h. Email the patient a password-protected file of a summary on what was discussed during the tel
BEFORE DURING AFTER
Teleconsultation Teleconsultation Teleconsultation
01 CAREERS INHEALTHANDMEDICALINFORMATICS
Canales, Chito,Cabarles
02 COMPARATIVECOSTANDEFFECTIVENESS OFMEDICALINFORMATICS
Jazareno,Galvez,Arevalo
03 THEFUTUREOFHEALTHANDMEDICALINFORMATICS
Mejia,Zaragoza,Bendal
04 INNOVATIVEPRACTICESINMEDICALINFORMATICS
Mohametano,Arienda
CAREERS IN HEALTH / MEDICAL
INFORMATICS
Description:
This executive level leader combines a penchant for technology with a wide
array of “people skills” aimed at integrating and organizing the flow of data across
different divisions.
● Ensure patient records are filled out properly, accurately, and completely
● Assign codes to patient data within electronic medical record systems
● Consult with physicians to ensure the accuracy of patient record(s)
● Collect information for medical researchers and studies
● Disperses information to those allowed to receive medical information such as
insurance companies, family members, guardians etc.
Jazareno,Janella Mariz
Arevalo,Jackie Lyn
Galvez, Jessa Jhen
Cost effectiveness of telemedicine is related to 3
major factors:
1. Cost sharing
2. Effectiveness of telemedicine
3. Indirect cost savings
Cost sharing
● adequate patient volume
● sharing of telemedicine infrastructure amongst
various clinical users (telemedicine hardware,
software, and ancillary equipment)
● cost of clinic space, building maintenance, and
utilities
● personnel costs (annual salary and fringe benefits)
Effectiveness of telemedicine
● patient utility
● successful clinical consultations
Indirect cost saving
● travel and lodging expenses
● lost productivity cost
Telemedicine: a
systematic review of
economic evaluations
BACKGROUND
•Telemedicine is an expanded term in health
information technology that comprises
procedures for transmitting medical
information electronically to improve
patients’ health status.
BACKGROUND
● Conclusions from previous studies:
○ Improved efficiencies in the health services
○ Practical usability
○ Increased access to health services
○ Improved quality of care
○ Enhanced quality of life
● Still in question: Cost-effectiveness of telemedicine
○ Purpose of the study: to evaluate cost-effectiveness of
telemedicine interventions in various specialty fields
METHODS
● The Cochrane Library and Centre for Review and
Dissemination were searched up to February 2013 using
Mesh.
RESULTS:
DERMATOLOGY
1. (Eminović et al.) Analyzed the cost minimization of
teledermatology, and conventional process costs based
on clustered randomized trial to investigate what extent and under which conditions
store-and-forward teledermatology can reduce costs from a societal perspective.
● FINDINGS SHOWED:
o Total mean costs of teledermatology process (€387) were higher than the total mean
costs of conventional process costs (€354);
● CONCLUSION:
○ It means teledermatology process costs in 89% of all simulations were more
expensive
○ Thus it should be applied in only those cases with a reasonable probability
that a live consultation can be prevented (Ex: Pandemic situations)
JESSA JHEN M . GALVEZ YR III
RESULTS:
DERMATOLOGY
2. (Loane et al.) Performed a randomized controlled trial on
the health economics of teledermatology care with conventional
outpatient care in urban and rural perspective.
● FINDINGS SHOWED:
o From the patient perspective, telemedicine was cheaper than conventional care as it involved
less travel and time costs.
oFrom the hospital perspective, telemedicine was only marginally more expensive than
conventional care when current equipment prices were used in the calculations.
§ Indeed, from the hospital viewpoint, the marginal cost of the telemedicine consultation was
lower than that of the conventional consultation when current prices were used.
● CONCLUSION:
o Using a real-world scenario in urban areas the average cost of telemedicine and conventional
consultation were about equal,
o In rural areas the average cost of telemedicine consultation was less than that of conventional
consultation JESSA JHEN M . GALVEZ YR III
RESULTS:
DERMATOLOGY
3.(Wooton et al.) Demonstrated that in four health center (two
urban, two rural) and two regional hospitals with 204 dermatology
patients. 102 teledermatology patients and 102 to traditional
outpatient consultation.
● FINDINGS SHOWED:
o The net societal cost of initial consultation was $132.10 per patient for teledermatology
o The net societal cost of initial consultation was $ 48.73 for conventional consultation.
oSensitivity analysis revealed that if each health center had allocated one morning session
a week to teledermatology and the average round trip to the hospital had been 78 km instead
of 26km, the costs of the two methods of care would have been equal.
● CONCLUSION:
o Real time teledermatology was clinically feasible but not cost-effective compared with
conventional dermatological outpatient care.
JESSA JHEN M . GALVEZ YR III
OTHER INDICATIONS
OF USE:
1. (Graves et al.) Indicated that telephone-counseling intervention for
PHYSICAL ACTIVITY AND DIET compared with usual care was
not cost-effective ($ 78,489 per QALY gained).
oUsual care (brief intervention) compared with real practice (Real Control) was cost-
effective ($ 12,153 per QALY gained).
oThe decision to adopt telephone-counseling program in real practice (Real Control)
seems to be cost effective.
2. (Crow et al.) Found that COGNITIVE BEHAVIOR THERAPY FOR BULIMIA NERVOSA
provided by telemedicine may be cost-effective than face to face therapy in a broad geographic
area.
o This alternative approach offers hope for treatment with high expertise in the field of
eating disorders and may be used in other types of psychopathology
JESSA JHEN M . GALVEZ YR III
JESSA JHEN M . GALVEZ YR III
OTHER INDICATIONS
OF USE:
3. (Franzini et al.) estimated the COSTS AND COST-EFFECTIVENESS OF A
TELEMEDICINE INTENSIVE CARE UNIT (ICU) (TELE-ICU) PROGRAM with an
observational study on an independent group of patients.
● Ffg. are all measured:
i. ICU care complications,
ii. The length of stay, and
iii. Short-term mortality
● The cost of the tele-ICU program consisted of hourly, monthly per bed fees and telemedicine ICU capital
costs were annualized.
● FINDINGS SHOWED:
o After the implementation of the tele-ICU, the increase of:
o Hospital daily cost (24%);
o Hospital cost per case, (43%); and
o the cost per patient (28%) were seen.
● CONCLUSION:
o They showed tele-ICU, was cost-effective in the sickest patients because it decreased hospital
mortality without increasing costs significantly.
JESSA JHEN M . GALVEZ YR III
OTHER INDICATIONS
OF USE:
4.(Stoloff et al.) Found that if telemedicine were AVAILABLE TO THE FLEET, ship
medical staffs would initiate nearly 19, 000 consults in a year-7% of all patient visits.
● FINDINGS SHOWED:
o Telemedicine would enhance the quality of care in two-thirds of these consults.
● CONCLUSION:
o 17% of the (medical evacuations) MEDEVACs would be preventable with telemedicine, with a savings of
$4400 per MEDEVAC.
oNOTE: If the ship's communication capabilities were available, e-mail and internet and telephone and
fax would be cost-effective on all ships.
4.(Simon et al.) Studied on incremental BENEFIT AND COST of telephone care management and TELEPHONE
PSYCHOTHERAPY FOR DEPRESSION in seven primary care clinics of a prepaid health care plan in Washington.
● FINDINGS SHOWED:
o They found structured telephoneprogram including care management and cognitive behavioral
psychotherapy with a m odest increase in health services cost has more clinical benefit than current
primary care practice.
JESSA JHEN M . GALVEZ YR III
OVERALL DISCUSSION:
● The present study is one of the few studies that systematically review the economic evaluation studies in the
field of telemedicine.
● According to the included studies and telemedicine indications of useit seems that using telemedicine in:
+ Cardiology can be effective and cost-effective enough.
o But in this field, one of the included papers expressed that prehospital telemedicine
diagnostics program are likely to have little impact on acute myocardial infarction fatality.
+ In Pulmonary Indications Of Use
o One paper showed that telemedicine can be a cost-effective strategy for delivering
outpatient pulmonary care to rural populations which have limited access to specialized
services,
o Two papers expressed that telemedicine isn’t cost effective in asthma and airways cancer
+ In O phthalmology, four studies found that in diabetic retinopathy, the use of telemedicine is a
cost-effective tool for diagnosis of this disease.
+ In Dermatology, three papers expressed that telemedicine in dermatology isn’t cost effective
enough in comparison of conventional cares
OVERALL DISCUSSION:
+ In other fields such as:
i. Physical Activity And Diet,
ii. Eating Disorder,
iii. Tele-Icu,
iv. Psychotherapy For Depression and
v. Telemedicine On Ships,
● Our findings showed that all included studies were conducted in HIGH-INCOME COUNTRIES. 12 studies in USA, 3
in Australia, 2 in the UK, and one study in Canada, Denmark, and Scotland and Netherlands was conducted.
○ Included studies found that telemedicine can be used as a cost-effective tool for cares and treatments
● Our findings surprisingly showed that telemedicine in low-income countries with limited resources are
underused.
○ Telemedicine in LOW-INCOME COUNTRIES with:
i. Lack of resources,
ii. Inadequate infrastructure
iii. Shortage of doctors and other health care workforce,
● Can be used as an innovative solution that reduces many costs, including travel costs and increase access to health
care; given that telemedicine requires the application of modern technology, it is used less in such settings.
● Considering cheaper and non-real-time (store-and-forward) telemedicine that has the largest applicability in these
settings, we recommended pilot projects on cost-effectiveness of telemedicine programs in low-income countries.
JESSA JHEN M . GALVEZ YR III
LIMITATIONS OF THE STUDY:
● Our evidence for the cost-effectiveness of telemedicine was inconsistent,
across a wide range of fields. It suggested future studies focus on special
telemedicine intervention.
● Also because of existing country-specific variations in the health systems, it is
problematic to generalize the cost-effectiveness of telemedicine
interventions from one country to another.
oGeneralizability of cost-effectiveness of telemedicine interventions
depends on the exclusive contextual aspects of the telemedicine service
being implemented.
oHence, it is suggested, especially in regions with low resources to
conduct local cost-effectiveness analysis of the telemedicine systems.
•Are there any more advancements in the field of health informatics that we can achieve?
•Information systems have to be adjusted continually to the changing demands stemming from
trends in medicine and health care
•These challenges will push medical informatics to solve these problems, thus the
advancements shall be derived from these issues.
•Need for collaboration among doctors, medical researchers, (software) engineers, lawyers,
business administrators, etc.
Medicine and health care turn out to be increasingly driving economic factors
worldwide
Mejia
Trends in Medicine and Health Care
Mejia
Trends in Information Systems
Mejia
Trends in Information Systems
● Green IT
○ Has a considerable impact on medicine and health care
○ Reduce costs, increase productivity and improve building
performance, while minimizing the negative environmental effects of
Information Technology
○ Emphasizes the need for close collaboration of information
management departments and facility management and technical
departments in a hospital in order to find solutions for energy recycling
○ Information management in health care has to be considered much
more as an integral as well as integrating part of hospital-wide
management
Mejia
Trends in Information Management
Well-established approaches from other industries like CobiT and ITIL are now
under deeper consideration in medicine and health care
Mejia
Trends in Information Management
Mejia
Contributions of Medical
Informatics as a Scientific
Discipline
● What is e-health?
○ "the use of ICT for health, which includes caring for patient,
conducting health research, educating the health workforce,
tracking diseases and monitoring population health" (WHO,
2012)
● As early as 1994 certain problems were identified:
○ The existence of major gaps in information
○ Inappropriateness of the available information
○ Information is not utilized for management at most levels
INTEGRATIVE MODEL OF E-HEALTH USE (IMEHU)
● Static information reading (passive receiver) →interactive health management
initiatives (active collaborator) →E-health →development of issues (e.g. digital
divide) →IMEHU
● A theoretical framework based on several information processing, media use,
and channel complementarity theories that suggests that macro-level disparities
in social structures are manifested in individual-level differences in motivation
and ability, thus connecting the broader structures in social systems with the
micro-level contexts within which these structures constrain and enable human
agency
Integrative Model of E-Health Use (IMEHU)
Philippines and ICT
● Conduct treatment team with select skills- sign language and many foreign
languages staff
● Acute psychiatric assessments
● Discharge planning
● Follow up service
● Access to child, adult, geriatric, forensic and deaf services specialty staff
● Second opinion service between mental health professionals and GP`s
● Distance supervision and staff consultation
● Psycho education of family members
● Distance learning via case conferencing and best practice demonstration
● Consultations to other professionals
WELLNESS ONLINE PROGRAM
● An interactive Web based wellness program that offers three major
health-related components – health information, wellness activities that
users are required to perform every week, and interactive health
self-assessments
● Covers 6 domains of wellness; physical (fitness and diet), social, emotional,
intellectual, occupational and spiritual wellbeing
WELLNESS ONLINE PROGRAM
WELLNESS ONLINE PROGRAM
● Assessed through the TAM (Technology Acceptance Model) model
APP TO EXCHANGE E-HEALTH RECORDS & MEDICAL IMAGES IN
OPHTHALMOLOGY
● A Web -based application developed to store and exchange EHR and medical
images in Ophthalmology using HL7/CDA and XML technologies
● Contains information about patient affiliation information, patient precedents,
medical exploration and diagnostic
● Advantages
○ facilitates the interoperability between institutions and applications
○ transactions are secure
○ Web -based applications allow to improve data access for patient data management
● allows to store and display DICOM, JPEG images and other formats
● Used to detect diabetoc retinopathy
CLINICAL AND BIOMOLECULAR ONTOLOGIES FOR E-HEALTH
CLINICAL AND BIOMOLECULAR ONTOLOGIES FOR E-HEALTH
● Ontology
○ A semantic structure useful to standardize and provide rigorous definitions of the
terminology used in a domain and to describe the knowledge of the domain
○ Composed of:
■ Controlled vocabulary
■ Semantic network
○ Examples
■ The Open Biomedical Ontologies (OBO) foundry (http://obofoundry.org/)
■ foundational Model of Anatomy (fMA)
(http://sig.biostr.washington.edu/projects/fm/)
■ Gene Ontology (GO) (http://www.geneontology.org/)
■ Unified Medical Language System (uMls) (http://umlsinfo.nlm.nih.gov/)
CLINICAL AND BIOMOLECULAR ONTOLOGIES FOR E-HEALTH
● OntologIES
○ BioPax (http://www.biopax.org/)
○ eVOC (http://www.evocontology.org/)
○ ImMunoGeneTics (IMGT) Ontology (http://imgt.cines.fr/)
○ MGED vocabulary (http://www.cbil.upenn.edu/Ontology/MGED_ontology.html)
○ Molecular Biology Ontology
(http://www.cs.man.ac.uk/~stevensr/onto/node8.html)
○ Pharmacogenetics and Pharmacogenomics Knowledge Base (PharmGKB)
(http://www.pharmgkb.org/)
○ RiboWeb (http://smi-web.stanford.edu/projects/helix/riboweb.html)
Electronic Commerce for Health Products and
Services
● Synchronous:
○ All parties use the same telemedicine system in the
same time (in real time);
● Asynchronous:
○ All parties use the same telemedicine system with
time delay (sequential use).
Classifications of Telemedicine Consultations
● Formal
○ Two or more organizations were involved under a previously
signed contract/protocol/agreement;
● Informal
○ Free discussions of clinical cases in professional Internet societies
(via mailing lists, Web-forums);
● Second opinion
○ Teleconsultations for patients who contacted a medical
organization by email or via a special online form/forum.
Systems of Teleconsultation
● Lack of reimbursement
● Malpractice liability issues
● Inadequate information structure
● Technical issues
Radio Frequency Identification (RFID) in Hospitals
● RFID is a technology used to identify, track, and trace a person or an object without using
a human to read and record data and enables the automated collection of important
business information (Asif and Mandviwalla, 2005)
● RFID enables a fully automated solution for information delivery at the patient’s bedside,
thus reducing the potential for human error and increased efficiency (ITU, 2005).
Radio Frequency Identification (RFID) Application in
Hospitals
Radio Frequency Identification (RFID) in Hospitals
● High cost
● Lack of established standards
● Privacy and security issues
M-Health System for Remote Patient Care
● Common infrastructure
● Communication between clients
● Only authorized user with appropriated permissions can access patient
records
● Can be used for home healthcare in a transparent form by means of
appropriate wireless radio protocols
M-Health System for Remote Patient Care
Mobile Health Applications and New Home Care
Telecare Systems
Top 7 Health Informatics Career Paths. (n.d.). Retrieved from The University of Scantron: A Jesuit University:
https://elearning.scranton.edu/resource/health-human-services/top-7-health-informatics-career-paths?fbclid=
IwAR3L5JmrlXtGV2PvY1L44BVFJpXTPBr_-Okn70KullpmAkLcw4PnJ-16dns
Health Informatics Careers for Graduates with and MSHI. (n.d.). Retrieved from University of Illinois Chicago:
https://healthinformatics.uic.edu/blog/health-informatics-careers-for-graduates-with-an-mshi/?fbclid=IwAR1iU
dZxGL4dk2ZwLWNy8jfTHUiLnp-KSaV90zJr9qIs97MWJceKlFi-pq4
USF Health Morsani College of Medicine. (n.d.). Retrieved from USF Health Morsani College of Medicine:
https://www.usfhealthonline.com/resources/career/health-informatics-jobs-health-informatics-salary/
REFERENCES
● COMPARATIVE COST AND EFFECTIVENESS OF MEDICAL INFORMATICS:
Agha, Z., Schapira R.M., Maker A.H., (2002). Cost Effectiveness of Telemedicine for the Delivery of Outpatient
Pulmonary Care to a Rural Population. Telemedicine Journal and E-Health. 8(3):281-91.
https://doi.org/10.1089/15305620260353171
Graves N, Barnett AG, Halton KA, Veerman JL, Winkler E, Owen N, et al. Cost-effectiveness of a telephone-delivered
intervention for physical activity and diet. PloS one. 2009;4(9):e7135.
Jackson KM, Scott KE, Zivin JG, Bateman DA, Flynn JT, Keenan JD, et al. Cost-utility analysis of telemedicine and
ophthalmoscopy for retinopathy of prematurity management. Arch Ophthalmol-Chic. 2008;126(4):493-9.
Loane MA, Bloomer SE, Corbett R, Eedy DJ, Evans C, Hicks N, et al. A randomized controlled trial assessing the
health economics of real time teledermatology compared with conventional care: an urban versus rural perspective.
J Telemed Telecare. 2001;7(2):108-18.
REFERENCES
Rein DB, Wittenborn JS, Zhang X, Allaire BA, Song MS, Klein R, et al. The Cost‐Effectiveness of Three Screening
Alternatives for People with Diabetes with No or Early Diabetic Retinopathy. Health Serv Res.
2011;46(5):1534-61.
Simon GE, Ludman EJ, Rutter CM. Incremental benefit and cost of telephone care management and telephone
psychotherapy for depression in primary care. Arch Gen Psychiat. 2009;66(10):1081-9.
Crow SJ, Mitchell JE, Crosby RD, Swanson SA, Wonderlich S, Lancaster K. The cost effectiveness of cognitive
behavioral therapy for bulimia nervosa delivered via telemedicine versus face-to-face. Behav Res Ther. 2009;
47(6):451-3.
Delgoshaei, B., Mobinizadeh, M., Mojdekar, R., Afzal, E., Arabloo, J., & Mohamadi, E. (2017). Telemedicine: A
systematic review of economic evaluations. Medical journal of the Islamic Republic of Iran, 31, 113.
https://doi.org/10.14196/mjiri.31.113
REFERENCES
Eminović N, Dijkgraaf MG, Berghout RM, Prins AH, Bindels PJ, de Keizer NF. A cost minimisation analysis in
teledermatology: model-based approach. BMC Health Serv Res. 2010; 10(1):1.
Franzini L, Sail KR, Thomas EJ, Wueste L. Costs and cost-effectiveness of a telemedicine intensive care unit
program in 6 intensive care units in a large health care system. J Crit Care. 2011; 26(3):329-e1.
Aoki N, Dunn K, Fukui T, Beck JR, Schull WJ, Li HK. Cost effectiveness analysis of telemedicine to evaluate diabetic
retinopathy in a prison population. Diabetes care. 2004;27(5):1095-101.
Rein DB, Wittenborn JS, Zhang X, Allaire BA, Song MS, Klein R, et al. The Cost ‐Effectiveness of Three Screening
Alternatives for People with Diabetes with No or Early Diabetic Retinopathy. Health Serv Res. 2011;46(5):1534-61.
REFERENCES
● THE FUTURE OF HEALTH/MEDICAL INFORMATICS:
Bates, D. W., Cresswell, K. M., Wright, A., & Sheikh, A. (2018). The Future of Medical Informatics. In D. W.
Bates, K. M. Cresswell, A. Wright, & A. Sheikh, Key Advances in Clinical Informatics (p. 293). Academic Press.
Haux, R. (2010). Medical informatics: Past, present, future. International Journal of Medical Informatics 79,
599-604.
Winter, A. (2009). The Future of Medical Informatics Some Perspectives of Intra- and Inter-institutional
Information
Systems. Methods of Information in Medicine, 62-63
Mack, J. (n.d.). University of San Diego. Retrieved from University of San Diego:
https://onlinedegrees.sandiego.edu/8-technologies-changing-healthcare/
REFERENCES
● INNOVATIVE PRACTICES IN MEDICAL INFORMATICS:
Emerging E-Health Directions in the Philippines. Manila: IMIA Yearbook of Medical Informatics.
Lazakidou, A., & Siassiakos, K. (2009). Handbook of Research on Distributed Medical Informatics and E-Heal New
York: Medical Information Science Reference.
Lazakidou, A. A., & Siassiakos, K. M. (2009). Handbook of research on distributed medical informatics and e-health.
Hershey, PA: Medical Information Science Reference.